Auto Recall Watch
U.S. public vehicle records

2013 Kia RIO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

153 owner complaints analyzed

1 distinct recall campaigns

64,626 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 86 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 53 of 153 complaints (34.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3019.6%
Steering behavior138.5%
Engine operation106.5%
Electrical and battery issues95.9%
Transmission and shifting32.0%
Fuel system concerns21.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
53
Air Bags
34
Electrical System
26
Service Brakes, Hydraulic
21
Unknown Or Other
19
Steering
10
Service Brakes
8
Fuel/Propulsion System
7
Component breakdown data
CategoryCount
Engine53
Air Bags34
Electrical System26
Service Brakes, Hydraulic21
Unknown Or Other19
Steering10
Service Brakes8
Fuel/Propulsion System7

Engine: 53; Air Bags: 34; Electrical System: 26; Service Brakes, Hydraulic: 21; Unknown Or Other: 19; Steering: 10; Service Brakes: 8; Fuel/Propulsion System: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
9
50,000 to 74,999
20
75,000 to 99,999
13
100,000 to 149,999
17
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,9999
50,000 to 74,99920
75,000 to 99,99913
100,000 to 149,99917
150,000 and above5

Under 25,000: 22; 25,000 to 49,999: 9; 50,000 to 74,999: 20; 75,000 to 99,999: 13; 100,000 to 149,999: 17; 150,000 and above: 5

Under 25,000 miles has the most reports with usable mileage (22). 67 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
2
2013
10
2014
7
2015
11
2016
5
2017
7
2018
12
2019
18
2020
10
2021
6
2022
18
2023
14
2024
23
2025
6
2026
4
Complaints over time data
CategoryCount
20122
201310
20147
201511
20165
20177
201812
201918
202010
20216
202218
202314
202423
20256
20264

2012: 2; 2013: 10; 2014: 7; 2015: 11; 2016: 5; 2017: 7; 2018: 12; 2019: 18; 2020: 10; 2021: 6; 2022: 18; 2023: 14; 2024: 23; 2025: 6; 2026: 4

Pattern summary

Engine leads the component reports. Braking behavior appears in 30 complaint narratives. Steering behavior appears in 13 complaint narratives. Engine operation appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10465265 · 2012-07-11 (July 11, 2012)

WHEN WE PULLED UP TO THE RED LIGHT, THE IDLE STOP AND GO SYSTEM ENGAGED AND STOPPED THE ENGINE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND, AS WE WERE ON A DOWNSLOPE, WE IMMEDIATELY BEGAN ROLLING INTO THE INTERSECTION. UNFORTUNATELY THE GO PART DIDN'T WORK AND THE ENGINE DIDN'T RESTART. THE LIGHT HAD TURNED RED AGAIN BEFORE I COULD FIGURE OUT THAT I HAD TO PUT THE CAR INTO NEUTRAL TO RESTART IT WITH THE KEY. *TR

Owner-reported narrative. 2,700 miles reported. Look up ODI 10465265 at NHTSA ↗

Owner report 10466101 · 2012-07-11 (July 11, 2012)

DEFECTIVE ENGINE OVERHEAT WARNING SYSTEM THIS VEHICLE, 2013 KIA RIO, 1.6L GDI, 6-SPEED MANUAL, DOES NOT HAVE A COOLANT TEMPERATURE GAUGE. IT SUPPOSEDLY RELIES ON ONE WARNING LIGHT ON THE INSTRUMENT PANEL TO INDICATE AN OVERHEATED ENGINE, A LIGHT WHOSE CORRECT OPERATION CANNOT BE VERIFIED. THIS SUPPOSED ENGINE OVERHEAT WARNING LIGHT NEVER COMES ON DURING THE LIGHT BULB CHECK PHASE, SO THAT THE OPERATION OF ITS LIGHT BULB CANNOT BE VERIFIED. NOTE THAT THE OTHER WARNING LIGHTS, OIL PRESSURE, BRAKES, ETC COME ON DURING THIS PHASE AND THEIR WARNIN…

Owner-reported narrative. 500 miles reported. Look up ODI 10466101 at NHTSA ↗

Owner report 10496819 · 2013-02-08 (February 8, 2013)

I DETECT A NOISE COMING FROM THE MOTOR AND WENT TO SERVICE DEPARTMENT OF THE DEALER ON JANUARY 14, THEY MAKE A TEST DRIVE AND SAID THAT MAYBE THE PROBLEM IS WITH A "LIFTER" THEY GAVE ME AN APPOINTMENT FOR SERVICE FOR THE 28 OF JANUARY. ON JANUARY 22 I LEFT MY CAR AT THE SERVICE DEPARTMENT A FEW DAYS LATER, WHEN I CALL FOR INFORMATION THEY TOLD ME THAT THE MANUFACTURER DECIDE TO REPLACE THE COMPLETE MOTOR DUE TO A "RECALL" FOR SOME DEFECTIVES ON THE UNIT THAT WERE POSTED. AT THIS TIME I JUST KNOW THAT THE CAR STILL IN SERVICE WAITING FOR THE M…

Owner-reported narrative. 1,768 miles reported. Look up ODI 10496819 at NHTSA ↗

Owner report 10511874 · 2013-05-14 (May 14, 2013)

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE REAR WINDOW WAS TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OTHER VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSIS WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 400. *TR

Owner-reported narrative. 400 miles reported. Look up ODI 10511874 at NHTSA ↗

Owner report 10511946 · 2013-05-14 (May 14, 2013)

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LOCATED TOO HIGH FOR HER TO BE ABLE TO SEE THE TRAFFIC COMING FROM BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY COULD INSTALL ADDITIONAL MIRRORS FOR THE CONTACT TO BE ABLE TO SEE TRAFFIC BEHIND THE VEHICLE. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 400. UPDATED 6/17/13 *CN

Owner-reported narrative. 400 miles reported. Look up ODI 10511946 at NHTSA ↗

Owner report 10515078 · 2013-06-04 (June 4, 2013)

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE CONTACT LOST REAR WINDOW VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE REAR WINDOW WAS BUILT ABNORMALLY HIGH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TR

Owner-reported narrative. 30 miles reported. Look up ODI 10515078 at NHTSA ↗

Owner report 10515784 · 2013-06-08 (June 8, 2013)

JOE MYERS KIA & THE MANUFACTURER OF KIA HAVE BEEN FRAUDULENT IN THEIR BUSINESS WITH ALL THE 2013 KIA RIOS REAR WINDSHIELD DESIGN HAS A DEFECT IN THE CONSTRUCTION OF THE BUILD OF THE VEHICLE, THE BACK WINDSHIELD IS BUILT TO HIGH & IT CAUSES AN OBSTRUCTION TO DRIVERS VISIBILITY. IN 2007, THE DOT PROPOSED A NEW SAFETY REGULATION TO HELP ELIMINATE BLIND ZONES BEHIND VEHICLES THAT CAN HIDE THE PRESENCE OF INDIVIDUALS. THE PROPOSED RULE WAS REQUIRED BY CONGRESS AS PART OF THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007. IN ADDITION, …

Owner-reported narrative. 50 miles reported. Look up ODI 10515784 at NHTSA ↗

Owner report 10523538 · 2013-07-07 (July 7, 2013)

I WAS EXPERIENCING POWER LOSS AND NOISES FROM THE MOTOR. I HAVE TAKEN THIS CAR IN THREE TIMES NOW FOR THE SAME ISSUE AND THE DEALER (TEMPE KIA) SAYS THERE IS NOTHING WRONG WITH THE MOTOR. THE SHOP MANAGER WAS EXTREMELY RUDE. THE FIRST TIME THEY TOOK IT FOR A TEST DRIVE AND HEARD THE LIFTERS. TOOK IT BACK A MONTH LATER AND THEY SAY THEY HEAR NOTHING. NOTHING WAS DONE WITH MY CAR. *TR

Owner-reported narrative. 16,582 miles reported. Look up ODI 10523538 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V652000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2023-09-25 (September 25, 2023)

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

153 unique complaints in this selection. Analysis snapshot: 2026-10-01.

56.2%Usable mileage86 / 153 records
100.0%Valid incident date153 / 153 records
100.0%Valid filing date153 / 153 records
100.0%Ordered incident and filing dates153 / 153 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200920102011201220132014201520162017201820192020202120222023
Engine
717.9%
ODI 10563853 · 20,000 mi

WHEN CAR SITS OVER NIGHT, THE NEXT MORNING, THE ACCELERATOR PEDDLE IS HARD TO PRESS AND DISENGAGE AS TO ACCELERATE THE VEHICLE. THIS ALSO HAPPENS WHEN EVER THE CAR SIT FOR SOMETIME AFTER RUNNING. THIS PART WAS CHANGED UNDER WARRANTY AND NOW AT 20,000 MILES IS ACTING THE SAME WAY AND THE DEALER IN SAN JUAN PUERTO RICO DOESNOT WANT TO CHANGE IT AS A CONTINUING DEFECTIVE PART. THIS PART CONSIST OF PLASTIC AND METAL. MAYBE DUE TO HEAT AND COLD TEMP., THE CONTRACTION AND EXPLANATION CAUSES IT TO MAL FUNCTION. I BELIEVE THIS PART SHOW BE REENGINEERED…

Look up ODI 10563853 at NHTSA ↗

415.4%
ODI 10609827

TRAFFIC CAME TO A SUDDEN STOP, I COULD NOT STOP IN TIME. I HIT THE TIRES OF A SEMI TRAILER, THAT COLLISION THREW ME DOWN AN EMBANKMENT WHERE I HIT A TREE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *TR

Look up ODI 10609827 at NHTSA ↗

729.2%
ODI 10610220 · 89,130 mi

I'M REALLY NOT SURE WHAT'S WRONG WITH IT BIT THIS IS WAY HAPPENED. I WAS DRIVING TO WORKFROM LUNCH WASN'T HAVING ANY PROBLEMS THEN ALL OF A SUDDEN THE ENGINE LIGHT STAYED FLASHING. IN THE 4 MINS THAT FOLLOWED MY CAR STARTED LOOSING POWER SO I PULLED OVER TO A GAS STATION ONCE I STOPPED THE CAR I HEARD A KNOCKING SOUNDS AND THEN THE CAR SHUT OFF. THERE WAS OIL, IT WASN'T BLACK, IT DID NOT HAVE WHITE SPOTS AND THERE WAS NO SMOKE V OF ANY COLOR COMING FROM THE HOOD OR TAILPIPE. WHAT WAS WEIRD WAS THAT THE ANTIFREEZE RESERVOIR WAS COMPLETELY BONE D…

Look up ODI 10610220 at NHTSA ↗

2444.4%
ODI 10565984 · 17,000 mi

MY 2012 KIA RIO CAUGHT FIRE THE OTHER DAY. I PULLED INTO THE DRIVEWAY, WENT INTO THE HOUSE TO PUT MY LAPTOP DOWN. I HAD SHUT THE CAR OFF. CAME BACK OUT TO GRAB SOME STUFF FROM THE TRUNK AND THE CAR WAS SMOKING FROM THE HOOD. THOUGHT IT HAD OVERHEATED. PULLED HOOD RELEASE AND WENT TO OPEN THE HOOD WHEN I REALIZED FLAMES WERE COMING FROM THE RIGHT SIDE OF THE ENGINE AREA. TRIED PUTTING THE FIRE OUT WITH A GARDEN HOSE & WAS INSTRUCTED BY 911 TO GET AWAY FROM THE VEHICLE. CAR ENDED UP BURSTING INTO FLAMES. FIRE DEPARTMENT HAD TO COME AND EXTINGUISH…

Look up ODI 10565984 at NHTSA ↗

5334.6%
ODI 10496819 · 1,768 mi

I DETECT A NOISE COMING FROM THE MOTOR AND WENT TO SERVICE DEPARTMENT OF THE DEALER ON JANUARY 14, THEY MAKE A TEST DRIVE AND SAID THAT MAYBE THE PROBLEM IS WITH A "LIFTER" THEY GAVE ME AN APPOINTMENT FOR SERVICE FOR THE 28 OF JANUARY. ON JANUARY 22 I LEFT MY CAR AT THE SERVICE DEPARTMENT A FEW DAYS LATER, WHEN I CALL FOR INFORMATION THEY TOLD ME THAT THE MANUFACTURER DECIDE TO REPLACE THE COMPLETE MOTOR DUE TO A "RECALL" FOR SOME DEFECTIVES ON THE UNIT THAT WERE POSTED. AT THIS TIME I JUST KNOW THAT THE CAR STILL IN SERVICE WAITING FOR THE M…

Look up ODI 10496819 at NHTSA ↗

2446.2%
ODI 10621331 · 19,000 mi

TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG ANTIFREEZE AND FUEL ODOR AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE ENGINE WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.

Look up ODI 10621331 at NHTSA ↗

2344.2%
ODI 10778005 · 1,600 mi

TL* THE CONTACT OWNED A 2015 KIA RIO. WHILE DRIVING 35 MPH, THE ENGINE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…

Look up ODI 10778005 at NHTSA ↗

3849.4%
ODI 10917774 · 14,600 mi

TL* THE CONTACT OWNS A 2016 KIA RIO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED INDEPENDENTLY AFTER A FEW MOMENTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,600.

Look up ODI 10917774 at NHTSA ↗

1135.5%
ODI 11506708

My car needs oil every 3 to 4 days. There is no blue smoke and there is no signs of oil leaks. The vehicle was in an accident before I purchased it.

Look up ODI 11506708 at NHTSA ↗

1553.6%
ODI 11436781

On 10/02/2021 - Was at a stop, put car in drive press the peddle car accelerated at high speed, miss another car and hit tree. Accident cause by acceleration issue with KIA Rio. Need advice on how to get KIA to replace total vehicle. Auto Insurance is just calling it a accident.

Look up ODI 11436781 at NHTSA ↗

628.6%
ODI 11462323

Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.

Look up ODI 11462323 at NHTSA ↗

518.5%
ODI 11395702 · 300 mi

WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.

Look up ODI 11395702 at NHTSA ↗

213.3%
ODI 11446051

Vehicle has less than 4000 miles and throttle body had to be replaced

Look up ODI 11446051 at NHTSA ↗

19.1%
ODI 11644932

When my car is running it makes a knocking noise from engine I have taken it th the dealer they heard it but said they can figure out where it's coming from. The engine runs hotter than normal. The rods I think are the cause

Look up ODI 11644932 at NHTSA ↗

325.0%
ODI 11584683

When I started my car, during the warm-up process, it dropped revs and turned off. After several tries, it turned on. While driving, when the vehicle was stopped, it began to jerk slightly. The safety risk is that the car, while I am driving, could turn off and cause an accident, in which people could be at risk, including me. I wouldn't want this to escalate because the dealer doesn't take action on the matter. The vehicle was taken to the dealer to evaluate the condition, they say that the technicians did not find anything, that the car did n…

Look up ODI 11584683 at NHTSA ↗

Air Bags
1538.5%
ODI 10311080

A 2009 KIA RIO MD. POLICE REPORT BY ANNE ARUNDEL COUNTY POLICE . AT APPROXIMATELY 1800 HOURS THE VEHICLE HIT BLACK ICE AT 30-40MPH AND SWERVED OUT OF CONTROL HEAD ON INTO A WOODEN POWER POLE. THE DRIVER HAD NO PROBLEMS WITH THE VEHICLE OR DRIVING ON THIS ROAD HOME FROM WORK DAILY. WITHIN A FEW MINUTES OF THE ACCIDENT IT BEGAN TO SNOW. THE VEHICLE SUSTAINED MAJOR FRONT END DAMAGE INCLUDING CRUSHING THE RADIATOR AND RESULTED INTHE HEADLIGHTS DANGLING FROMTHE VEHICLE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL , SHOWED SEAT BELT BRUISIN…

Look up ODI 10311080 at NHTSA ↗

1038.5%
ODI 10437730 · 12,000 mi

MY 20 YEAR OLD BROTHER WAS ON HIS WAY HOME AND LOST CONTROL ON BLACK ICE TRYING TO AVOID A DOG. HE BEGAN TO SWERVE AND SPUN OUT, RESULTING IN A SINGLE FLIP INTO A DITCH. THE FRONT END OF MY VEHICLE IS COMPLETELY DESTROYED AND BELIEVED TO BE TOTALED. THE CAR LANDED ON THE PASSENGER SIDE HEAD-FIRST IN THE DITCH. NOT A SINGLE AIRBAG DEPLOYED. I BOUGHT THIS VEHICLE FOR IT'S SAFETY FEATURES CONSIDERING THE WEATHER WHERE I LIVE. IF I HAD TAKEN MY 5 MONTH OLD DAUGHTER TO TOWN (WHICH I WAS PLANNING TO DO AFTER MY BROTHER RETURNED HOME), I HONESTL…

Look up ODI 10437730 at NHTSA ↗

520.8%
ODI 10423937 · 14,500 mi

TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE DRIVING 70 MPH THE VEHICLE CRASHED INTO THE REAR OF A TRUCK BUT THE FRONTAL AIR BAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE HAD EXTENSIVE DAMAGE. THERE WERE NO INJURIES. POLICE REPORT #TX116X0IRX001 WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.

Look up ODI 10423937 at NHTSA ↗

1222.2%
ODI 10493304 · 12,000 mi

WE RAN INTO A TELEPHONE POLL AT ABOUT 25 MILES AN HOUR AND THE AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT LOOK, PASSENGER HIT THE WINDSHIELD WITH HEAD AND DRIVER HIT HIS CHEST INTO THE STEERING WHEEL AND HURT CHEST. *TR

Look up ODI 10493304 at NHTSA ↗

3422.2%
ODI 10532377 · 24,000 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT FAILED TO PROPERLY SECURE A CHILD PASSENGER. THE CONTACT SUSTAINED MINOR BRUISING AND THE PASSENGER SUSTAINED WHIPLASH AND SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Look up ODI 10532377 at NHTSA ↗

713.5%
ODI 10626031

A 2014 KIA RIO INVOLVED IN A HORRIFIC CRASH. AIR BAGS DID NOT DEPLOY? WHY? *TR

Look up ODI 10626031 at NHTSA ↗

59.6%
ODI 10678836 · 450 mi

TL*THE CONTACT OWNS A 2015 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AS WELL AS MINOR NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 450.

Look up ODI 10678836 at NHTSA ↗

45.2%
ODI 10914893 · 51,000 mi

ON SEPTEMBER 16, 2016 AT APPROXIMATELY9:12PM, I [XXX] , HAD JUST PICKED UP A PASSENGER WAS INVOLVED IN A CAR ACCIDENT . WHERE AS I WAS REAR ENDED WHILE AT A COMPLETE STOP AT A SIGNAL LIGHT AT THE INTERSECTION OF SOUTHWESTERN AND MOCKINGBIRD WITH THE PASSENGER IN THE CAR. THERE WAS A POLICE REPORT FILED THE NUMBER IS [XXX] THE AIRBAG DID NOT DEPLORE .....UPDATED 10/26/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10914893 at NHTSA ↗

39.7%
ODI 11124725 · 5,026 mi

WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE

Look up ODI 11124725 at NHTSA ↗

517.9%
ODI 11385131 · 54,000 mi

I HIT A DEER HEAD ON GOING 74 MPH ON THE PENNSYLVANIA TURNPIKE. SEVERE FRONT END DAMAGE. AIRBAGS DID NOT DEPLOY

Look up ODI 11385131 at NHTSA ↗

314.3%
ODI 11205794 · 102 mi

TL* THE CONTACT OWNED A 2019 KIA RIO. WHILE DRIVING 35 MPH IN THE RIGHT LANE, ANOTHER VEHICLE TURNED FROM THE CENTER LANE AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, RIGHT FOOT, AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CONTACT CALLED CAVENAUGH KIA (LOCATED AT 3315 STADIUM BLVD, JONESBORO, AR 72404, [phone removed]) AND INFORMED THEM OF THE CRASH AND AIR BAG FA…

Look up ODI 11205794 at NHTSA ↗

13.7%
ODI 11445666

Rear ended a car at 60 mph on black ice and the air bags did not deploy

Look up ODI 11445666 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
37.7%
ODI 10980544 · 69,000 mi

PART AFFECTED:-DOOR: THE REAR PASSENGER DOOR WILL NOT UNLOCK, MANUALLY NOR BY KEY-FOB, THEREFORE I'M REDUCED TO USING THREE DOORS ON A FOUR DOOR CAR. *THIS IS THE SECOND TIME THIS MALFUNCTION HAS HAPPENED. THE FIRST TIME, IT WAS THE PASSENGER FRONT DOOR. ALL-STAR KIA OF BATON ROUGE REPAIRED IT BECAUSE THE CAR WAS STILL UNDER WARRANTY HOWEVER, NOW THAT THE CAR IS PAID FOR AND NO LONGER UNDER WARRANTY THEY WANT TO CHARGE A $100.00 DIAGNOSTIC TO SEE WHAT THE PROBLEM MIGHT BE BECAUSE THEY DON'T KNOW.

Look up ODI 10980544 at NHTSA ↗

311.5%
ODI 10930298 · 88,000 mi

WHEN DRIVING, THE CAR STALLS FOR NO REASON (THERE IS FUEL IN THE CAR, HAS REGULAR OIL CHANGES, AND A BRAND NEW BATTERY). IT TAKES A COUPLE MINUTES BEFORE THE CAR WILL RESTART. WHILE ON THE HIGHWAY, THE ENGINE LIGHT WILL COME ON AND THEN TURN RIGHT OFF, BUT THE RPM GAUGE STOPS WORKING EVEN THOUGH I AM STILL DRIVING. THERE IS A JERKING MOTION WHEN THAT HAPPENS. THIS HAPPENS ON CITY STREETS AND ON THE HIGHWAY. IT IS BECOMING UNSAFE AND THE DEALERSHIP CANNOT REPLICATE THE SITUATION. ALL THEY DO IS RUN THE CODE BUT NOTHING COMES UP. THIS HAS BEEN HA…

Look up ODI 10930298 at NHTSA ↗

28.3%
ODI 11102870 · 60,000 mi

MY CAR KEEPS RANDOMLY TURNING OFF WHILE I'M AT A STOP OR WAITING AT A RED LIGHT. THE FIRST TIME IT HAPPENED I WAS WAITING AT A RED LIGHT & THEN I TRIED TO MAKE A RIGHT TURN AFTER IT TURNED GREEN AND IN THE MIDDLE OF ME TRYING TO TURN IT TURNED OFF. THANK HIS THERE WERE NO CARS AROUND OR ELSE SOMETHING COULD HAVE HAPPENED. RANDOM PEDESTRIANS HELPED ME PUSH THE CAR OUT OF THE WAY. & AFTER TRYING TO RESTART IT FOR ABOUT 20 MINUTE SIT FINALLY STARTED. THE SECOND TIME IT HAPPENED WAS THE VERY NEXT DAY. I WAS WAITING AT A RED LIGHT AND IT JUST TURNED…

Look up ODI 11102870 at NHTSA ↗

59.3%
ODI 10747222 · 39,240 mi

GOT UP EARLY ONE MORNING TO GO TO WORK, STARTED MY CAR, LET IT RUN FOR 2 MINUTES AND PUT IT IN REVERSE AND IT MOVED WITHOUT ME PRESSING ON THE GAS PETAL AND I WAS PARKED DOWN HILL.NOW MY CAR STARTS SOMETIMES AND SOMETIMES IT WON'T. IT DOESN'T DO IT ALL THE TIME, BUT IT STILL NEEDS TO BE REPAIRED. I WANTED TO KNOW WERE THERE A RECALL ON MY CAR FOR THESE PROBLEMS.I HAVEN'T TOOK IT TO A SHOP TO BE CHECKED YET, SPEND ENOUGH MONEY ON CAR PAYMENTS TO HAVE TO FIX MY OWN CAR AND IT'S UNDER WARRANTY

Look up ODI 10747222 at NHTSA ↗

1912.4%
ODI 10745774

I HAVE A COUPLE ISSUES WITH MY 2013 KIA RIO. THE FIRST ISSUE IS ACCELERATION. AROUND THE 30,000 MI MARK, I TOOK MY CAR TO HAVE THE RECOMMENDED SERVICE WHICH INCLUDED AN INDUCTION SVC. SINCE THEN MY CAR HAS NOT HAD THE SAME GOOD ACCELERATION ABILITY IT HAD WHEN I PURCHASED THE CAR. I'VE TAKEN THE CAR TO TWO DEALERSHIPS AND HAVE BEEN TOLD THAT THIS IS JUST NORMAL WEAR ON THE CAR. THE SECOND IS SOMETHING WITH THE STARTER, BATTERY, ALTERNATOR, ETC. I USE THE WORD "SOMETHING" BECAUSE NO ONE HAS BEEN ABLE TO PINPOINT WHAT IS THE PROBLEM. I BOUGHT A N…

Look up ODI 10745774 at NHTSA ↗

611.5%
ODI 10870330 · 32,000 mi

ON MANY OCCASIONS, SINCE WE PURCHASED THIS 2014 KIA RIO, IT HAS HAD A HORRIBLE, INTENSE ODOR OF GASOLINE THAT IS SO STRONG IT OVERWHELMS ANYONE NEAR IT. IT STARTS AFTER 20-30 MINUTES OF DRIVING. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES AND THE WORKERS CAN NOT FIND ANYTHING WRONG WITH IT. ONE ONE OCCASION, THE MECHANICS CHANGED SOMETHING CALLED THE PURGE CANISTER BUT THE PROBLEM CONTINUES. I READ ON THE NHTSA THAT AT LEAST TWO OTHER CAR OWNERS COMPLAINED OF THE SAME. I HAVE A NEW BORN AND A 7 YEAR OLD AND I NO LONGER FEEL SAFE IN THIS CA…

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47.7%
ODI 11183190

I BOUGHT THIS CAR IN 2015 WITH LOW MILEAGE AND THE ECO BUTTON DIDNT WAS USED FOR WHAT THEY EXPLAINED BECAUSE GAS WAS BURNING ALOT FASTER UNTIL I GOT OVER 50,000 MILES. WHEN GOING UP A HILL IT MAKES A WEIRD NOSE LIKE THE MOTOR IS ABOUT TO GO OUT WITH A LOUD RATTLING NOISE AND ITS ABOUT TO MAKE A STOP. WHEN ITS RAINING AND YOU HIT THE BRAKES IT WANT COMPLETELY STOP, YOU HAVE TO HIT YOUR BRAKES TWICE AND YOU FEEL THIS SOUND LIKE A SPRING OR SOMETHING SKIPPING OVE THE FUCTION FOR IT TO MAKE A COMPLETE STOP AND THIS WILL CAUSE A MAJOR ACCIDENT. IT H…

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1519.5%
ODI 11041161 · 9,965 mi

WHEN I TURNED MY RIGHT SIGNAL LIGHT ON THE FRONT AND REAR WINDSHIELD WIPERS CAME ON AND THE HIGH BEAM LIGHT ICON STARTED FLASHING ON THE DASHBOARD.

Look up ODI 11041161 at NHTSA ↗

619.4%
ODI 11281417 · 45,000 mi

THE TRUNK IS NOT ABLE TO BE OPENED MANUALLY, EXCEPT THROUGH THE KEY FOB. WHEN TRYING TO CLOSE THE TRUNK, THE LATCHING MECHANISM WILL NOT ENGAGE AND THE TRUNK IS UNABLE TO LATCH SHUT. BOTH INCIDENTS HAPPENED WHILE THE VEHICLE WAS STATIONARY.

Look up ODI 11281417 at NHTSA ↗

517.9%
ODI 11454745

My vehicle was recalled for a "interior trunk release" issue. My trunk will not open at all anymore. Kia's website does not allow me to schedule an appointment due to glitches on website. I also tried calling Kia and got no answer.

Look up ODI 11454745 at NHTSA ↗

838.1%
ODI 11255508

THE CAR VIN NUMBER IS NOT RECOGNIZED IN ANY SITES BY KIA. SO HOW I CAN GET ANY INFORMATION ON RECALLS OR ANY OTHER ISSUE WITH MY CAR??

Look up ODI 11255508 at NHTSA ↗

829.6%
ODI 11361468 · 560 mi

I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD …

Look up ODI 11361468 at NHTSA ↗

640.0%
ODI 11480234

The steering wheel column does not have a lock therefore someone broke into my car and tried to steal it and destroyed it, also no alarm went off when this happened.

Look up ODI 11480234 at NHTSA ↗

327.3%
ODI 11503292

Vehicle pulls hard to left since purchased. Had in shop 3 times, but problem still exists. It was aligned and rechecked. Tires were switched on the front (by another shop) and it still has issues of pulling. Dealership refuses to diagnose the trouble, except for the front end alignment and says they voided last repair order (because they did nothing). Took to another shop and they went through it completely, even test-driving it. Verfied a hard pull to the left. They were the shop that transferred front wheels to correct the problem. It…

Look up ODI 11503292 at NHTSA ↗

541.7%
ODI 11518382

While driving at 71 mph with cruise control and the doors locked, the drivers seat door unlocked and opened. The open door warning light came on on the dashboard. It is available for inspection. It has not been inspected yet at this time. My safety was put in danger as I had to close the door as wind was entering the vehicle. It has only happened once about two weeks ago.

Look up ODI 11518382 at NHTSA ↗

Electrical System
25.1%
ODI 10632708 · 826 mi

TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. FOLLOWING THE INITIAL FAILURE, THE SEAT BELT AND AIR BAG INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER THEN STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 826.

Look up ODI 10632708 at NHTSA ↗

415.4%
ODI 10637625 · 60,000 mi

TL* THE CONTACT OWNS A 2010 KIA RIO. THE CONTACT STATED THAT THE VEHICLE'S CD PLAYER OVERHEATED AND PRODUCED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000...UPDATED 10/08/14 *BF THE DEALER WANTED TO CHARGE THE CONSUMER $97.00 TO DIAGNOSE THE OBVIOUS FAULTY WIRING. UPDATED 10/21/14

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416.7%
ODI 10424339 · 3,679 mi

FIRST THE CAR WAS PULLING TO THE DRIVER SIDE WENT TO THE LOCAL FIRESTONE SHOP AND THEY TOLD ME THE AIR WAS TOO LOW. IT WAS ONLY 25PSI THEY FIXED ALL MY TYRES AND CHECKED ALL THE TIRE PRESSURE THEN THE CAR STARTED PULLING ON THE PASSENGER'S SIDE SUDDENLY. STARTED GETTING JERKS ON THE STEERING WHEEL. WENT TO THE DEALER AND TOLD THE ALIGNMENT WAS OFF. THIS WAS A BRAND NEW KIA RIO 2011 NOT EVEN 6 MONTHS OLD. ALSO THE DIDN'T SHOW ME ANY INDICATION THAT MY DRIVERS SIDE FRONT WHEEL HAS LESS AIR. THE TIRE WAS AT 25PSI AND IT DIDN'T SHOW ME ANY INDICATI…

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611.1%
ODI 10472736 · 2,315 mi

TL* THE CONTACT OWNS A 2012 KIA RIO. THE CONTACT STATED THAT AT ENGINE STARTUP, ALL OF THE ELECTRICAL COMPONENTS FAILED TO WORK THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURE. THE DEALER CONFIRMED THAT AN ELECTRICAL FIRE HAD OCCURRED IN THE STEERING COLUMN. THE MANUFACTURER WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,315 AND THE CURRENT MILEAGE WAS 4,318.

Look up ODI 10472736 at NHTSA ↗

2617.0%
ODI 10465265 · 2,700 mi

WHEN WE PULLED UP TO THE RED LIGHT, THE IDLE STOP AND GO SYSTEM ENGAGED AND STOPPED THE ENGINE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND, AS WE WERE ON A DOWNSLOPE, WE IMMEDIATELY BEGAN ROLLING INTO THE INTERSECTION. UNFORTUNATELY THE GO PART DIDN'T WORK AND THE ENGINE DIDN'T RESTART. THE LIGHT HAD TURNED RED AGAIN BEFORE I COULD FIGURE OUT THAT I HAD TO PUT THE CAR INTO NEUTRAL TO RESTART IT WITH THE KEY. *TR

Look up ODI 10465265 at NHTSA ↗

59.6%
ODI 10715004 · 10,000 mi

TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 8/19/15*CN UPDATED 10/13/2017*CN

Look up ODI 10715004 at NHTSA ↗

815.4%
ODI 10778005 · 1,600 mi

TL* THE CONTACT OWNED A 2015 KIA RIO. WHILE DRIVING 35 MPH, THE ENGINE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…

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79.1%
ODI 11142173 · 16,003 mi

TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB

Look up ODI 11142173 at NHTSA ↗

39.7%
ODI 11518898

This vehicle has electrical issues none stop. One day it randomly stalled out while still in motion and lost all power. No power at all. It was “repaired” and I had it for 2 weeks and it again lost all power while in motion. It put my life completely at risk as I had to pull over into a parking lot after losing all power turning in the middle of a very busy main intersection. Kia dealership said it was the main wiring harness at first and replaced that but then the second time said that the new harness was out again and needed replaced a second…

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414.3%
ODI 11193460 · 5 mi

ON TWO OCCASIONS MY VEHICLE (IN MOTION) HAS GOTTEN SMOKE, I SMELLED BURNT, AND IT WAS ELECTRIC SHOCK WHEN I TOUCHED THE BOARD, I HAVE ALREADY REPORTED IT TO THE AGENCY THAT CORRESPONDS TO ME, HOWEVER THEY HAVE NOT SOLVED MY PROBLEM, I AM AFRAID THAT IT COULD BURN MY VEHICLE, MY PHONE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 11193460 at NHTSA ↗

14.8%
ODI 11559775

My car had been broken into and was attempted to be stolen on December 22, 2022. A few months ago, a neighbor left a note on my car stating that someone was looking through the windows suspiciously. Today, December 12, 2023, my car was stolen from a paid for parking garage at my apartment complex with no cameras. The issue should have been resolved considering my boyfriend and co-owner of the vehicle went to the Kia dealership on November 28, 2023 to have the "anti-theft software update" installed. Apparently, this doesn't work as my car was st…

Look up ODI 11559775 at NHTSA ↗

518.5%
ODI 11446245

marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00

Look up ODI 11446245 at NHTSA ↗

16.7%
ODI 11540589

Center Console Display blank (screen black) upon startup unable to see cameras and backing up affected creating safety concern.

Look up ODI 11540589 at NHTSA ↗

00.0%

No examples available for this selection.

18.3%
ODI 11584683

When I started my car, during the warm-up process, it dropped revs and turned off. After several tries, it turned on. While driving, when the vehicle was stopped, it began to jerk slightly. The safety risk is that the car, while I am driving, could turn off and cause an accident, in which people could be at risk, including me. I wouldn't want this to escalate because the dealer doesn't take action on the matter. The vehicle was taken to the dealer to evaluate the condition, they say that the technicians did not find anything, that the car did n…

Look up ODI 11584683 at NHTSA ↗

Service Brakes, Hydraulic
25.1%
ODI 10422448 · 2,900 mi

TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE BRAKES FAILED TO ENGAGE IN A TIMELY MANNER. THE BRAKE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE ALSO STALLED WHILE ACCELERATING AND WOULD NOT SHIFT OUT OF FOURTH GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,900 AND THE CURRENT MILEAGE WAS 17,000.

Look up ODI 10422448 at NHTSA ↗

27.7%
ODI 10319614

CAR ACCIDENT ON JAN 01, 2010 INVOLVING A RENTAL VEHICLE KIA RIO 2010 I AM CONVINCED THAT THE BRAKES FAILED WHICH AS A RESULT I CRASHED HEAD ON INTO A TREE. I SUFFERED INJURIES OF WHICH I AM STILL RECOVERING FROM. ALAMO DOES NOT WANT TO COVER ANY OF THE MEDICAL BILLS. I NEED HELP IF ANY INFO IS AVAILABLE. *TR

Look up ODI 10319614 at NHTSA ↗

14.2%
ODI 10425285 · 13,000 mi

SO I AM GOING 5MPH WHEN I GO TO PUSH THE BRAKES BECAUSE THE CAR AHEAD OF ME SUDDENLY STOPS. I DON'T STOP BECAUSE THE CAR'S BRAKES BEGAN PULSATING CAUSING ME TO RUN INTO THE BACK OF THE CAR AHEAD OF ME. WHEN I CALL THE DEALERSHIP I AM TOLD THAT EVEN THOUGH I HAVE OWNED IT FOR 3 MONTHS ITS CONSIDERED A WEAR AND TEAR WHEN I HAVEN'T PUT THAT MANY MILES ON THE CAR YET. *TR

Look up ODI 10425285 at NHTSA ↗

35.6%
ODI 11566519

The contact owns a 2012 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11566519 at NHTSA ↗

2113.7%
ODI 11556451

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11556451 at NHTSA ↗

713.5%
ODI 11556104

The contact owns a 2014 Kia Rio. The contact stated while driving 45 MPH, the vehicle started sputtering. The contact stated that upon depressing the brake pedal to come to a stop at the traffic light, the vehicle failed to respond. The contact did not recall whether a warning light was illuminated. The contact engaged the electronic parking brake and stopped the vehicle. The contact was able to continue driving; however, the failure recurred. The contact drove to the residence and parked the vehicle. Upon opening the hood, the contact noticed …

Look up ODI 11556104 at NHTSA ↗

917.3%
ODI 11556453

The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11556453 at NHTSA ↗

1215.6%
ODI 11557899

The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11557899 at NHTSA ↗

619.4%
ODI 11559789

The contact owns a 2017 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts …

Look up ODI 11559789 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
12.6%
ODI 10403717 · 32,000 mi

2009 KIA RIO WITH BLOWN HEAD GASKET AT 32,000 MILES. *TR

Look up ODI 10403717 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

11.9%
ODI 11470688 · 180,000 mi

The contact owns a 2012 Kia Rio. The contact stated that after the niece had park and exited the vehicle smoke and flames were present coming from under the hood of the vehicle. The fire department was called to scene to extinguish the flames. During the incident the vehicle was destroyed and towed away. The cause of the failure was not determined. The contact indicated that prior to the incident the vehicle was experiencing excessive oil consumption but no assistance was offered from local dealer. The manufacturer was not notified of the failu…

Look up ODI 11470688 at NHTSA ↗

32.0%
ODI 10465265 · 2,700 mi

WHEN WE PULLED UP TO THE RED LIGHT, THE IDLE STOP AND GO SYSTEM ENGAGED AND STOPPED THE ENGINE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND, AS WE WERE ON A DOWNSLOPE, WE IMMEDIATELY BEGAN ROLLING INTO THE INTERSECTION. UNFORTUNATELY THE GO PART DIDN'T WORK AND THE ENGINE DIDN'T RESTART. THE LIGHT HAD TURNED RED AGAIN BEFORE I COULD FIGURE OUT THAT I HAD TO PUT THE CAR INTO NEUTRAL TO RESTART IT WITH THE KEY. *TR

Look up ODI 10465265 at NHTSA ↗

00.0%

No examples available for this selection.

23.8%
ODI 11149408 · 79,553 mi

PURCHASED THE CAR FROM KIA DEALER ON 5/20/17 WITH LIMITED POWER TRAIN WARRANTY. HAD OIL CHANGE DONE ON 7/22/17AND AGAIN ON 10/14/17(COPIES WERE PROVIDED TO THE WARRANTY COMPANY). THE SECOND ONE WAS AT THE DEALER. ON 12/8/17 MY DAUGHTER WAS DRIVING DOWN THE STREET AND FELT A JOLT AND SAW SMOKE COMING FROM THE HOOD OF THE CAR. SHE WAS ABLE TO PULL OVER AND GET OUT OF THE CAR SAFELY. SOMEONE USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. IT WAS TOWED TO A DIFFERENT KIA DEALERSHIP WHO SAID "THE ENGINE HAS INTERNAL …

Look up ODI 11149408 at NHTSA ↗

33.9%
ODI 11589661 · 110,000 mi

The contact owns a 2016 Kia Rio. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle had an abnormal burning oil odor in the cabin of the vehicle. The contact drove the vehicle to an independent mechanic who checked the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning light illuminated again. The contact drove the vehicle back to another independent mechanic who checked t…

Look up ODI 11589661 at NHTSA ↗

00.0%

No examples available for this selection.

13.6%
ODI 11652874 · 110,000 mi

The contact owned a 2018 Kia Rio. The contact stated that while driving on the highway at 85 MPH, the engine emitted abnormal noise with no warning lights illuminated. The contact proceeded to exit the highway and enter a gas station parking lot, and upon exiting the vehicle, it was apparent that the engine had begun to catch on fire. The location of the fire was the front engine compartment. The fire was extinguished by bystanders using fire extinguishers. A fire department report was not filed. A police report was filed. The vehicle was destr…

Look up ODI 11652874 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags:Frontal
25.1%
ODI 10285232

PASSENGER AIR BAG DOES NOT ACTIVATE WHEN AN ADULT PASSENGER IS IN THE VEHICLE'S PASSENGER SEAT. PASSENGER AIR BAG REMAINS "OFF". MALFUNCTION OCCURS ON AN INTERMITTENT BASIS. *TR

Look up ODI 10285232 at NHTSA ↗

27.7%
ODI 10347585 · 3,000 mi

1) THE PASSENGER "AIRBAG OFF" LIGHT ON MY NEW 2010 KIA RIO STAYS ON EVEN WHEN SOMEONE IS IN THE SEAT. THIS WITHIN FOUR WEEKS OF MY PURCHASE. 2) IT OCCURS DAILY, NUMEROUS TIMES THROUGHOUT THE DAY. 3) THE KIA DEALER HAS REFUSED TO HELP, EVEN THOUGH THE CAR HAS 4000 MILES ON IT. THEY SAY THAT IT IS ONLY HAPPENING BECAUSE WE ARE SITTING ON IT INCORRECTLY. *TR

Look up ODI 10347585 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine22,391–114,964 mi70,000 mi27
ODI 10496819 · 1,768 mi

I DETECT A NOISE COMING FROM THE MOTOR AND WENT TO SERVICE DEPARTMENT OF THE DEALER ON JANUARY 14, THEY MAKE A TEST DRIVE AND SAID THAT MAYBE THE PROBLEM IS WITH A "LIFTER" THEY GAVE ME AN APPOINTMENT FOR SERVICE FOR THE 28 OF JANUARY. ON JANUARY 22 I LEFT MY CAR AT THE SERVICE DEPARTMENT A FEW DAYS LATER, WHEN I CALL FOR INFORMATION THEY TOLD ME THAT THE MANUFACTURER DECIDE TO REPLACE THE COMPLETE MOTOR DUE TO A "RECALL" FOR SOME DEFECTIVES ON THE UNIT THAT WERE POSTED. AT THIS TIME I JUST KNOW THAT THE CAR STILL IN SERVICE WAITING FOR THE M…

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ODI 10523538 · 16,582 mi

I WAS EXPERIENCING POWER LOSS AND NOISES FROM THE MOTOR. I HAVE TAKEN THIS CAR IN THREE TIMES NOW FOR THE SAME ISSUE AND THE DEALER (TEMPE KIA) SAYS THERE IS NOTHING WRONG WITH THE MOTOR. THE SHOP MANAGER WAS EXTREMELY RUDE. THE FIRST TIME THEY TOOK IT FOR A TEST DRIVE AND HEARD THE LIFTERS. TOOK IT BACK A MONTH LATER AND THEY SAY THEY HEAR NOTHING. NOTHING WAS DONE WITH MY CAR. *TR

Look up ODI 10523538 at NHTSA ↗

ODI 10595233 · 3,005 mi

PURCHASED THE RIO BRAND NEW AT ABOUT 1000 OR MORE STARTED MAKING NOISES COMING FROM ENGINE COMPARTMENT BROUGHT CAR 2-3 TIMES TO DEALERSHIP ABOUT PROBLEMS. NEVER REPAIRED ALSO FUEL MILEAGE HAS DROPPED DRAMATICALLY AND THAT'S WITH ECO MODE ON.GOING BACK TO DEALER ONE MORE TIME TO SEE WHAT COMES OUT OF IT.ALSO I AM RETIRED ARMY STAFF SGT. *TR

Look up ODI 10595233 at NHTSA ↗

Air Bags59,300–93,000 mi74,000 mi23
ODI 10532377 · 24,000 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT FAILED TO PROPERLY SECURE A CHILD PASSENGER. THE CONTACT SUSTAINED MINOR BRUISING AND THE PASSENGER SUSTAINED WHIPLASH AND SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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ODI 10680315 · 45,000 mi

AIR BAGS DID NOT DEPLOY TILL VEHICLE WAS ROLLED OVER. *TR

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ODI 10717560 · 51,000 mi

I WAS WAITING BEHIND SOMEONE AT A COMPLETE STOP FOR THEM TO MAKE A LEFT HAND TURN AND SOMEONE CRASHED INTO THE BACK OF ME AND SMASHED ME INTO THE PERSON IN FRONT OF ME. THE PERSON ADMIT HE DID.NOT SEE US STOPPED AND HIT ME AT ABOUT 45 TO 50 MPH AND MY AIRBAGS DID NOT DEPLOY I WOULD THINK THEY SHOULD HAVE AT HOW HARD I WAS HIT AND HOW HARD THE CAR FORCED ME INTO THE CAR IN FRONT OF ME . I WAS DIAGNOSED WITH DOUBLE WHIPLASH AND SEVERAL TORN. MUSCLES IN MY CHEST AND SHOULDERS A BRUISE THE SIZE OF A SOFTBALL ON MY RIGHT HIP FROM THE SEAT BELT AND …

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Electrical System2,700–78,000 mi64,252 mi9
ODI 10465265 · 2,700 mi

WHEN WE PULLED UP TO THE RED LIGHT, THE IDLE STOP AND GO SYSTEM ENGAGED AND STOPPED THE ENGINE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND, AS WE WERE ON A DOWNSLOPE, WE IMMEDIATELY BEGAN ROLLING INTO THE INTERSECTION. UNFORTUNATELY THE GO PART DIDN'T WORK AND THE ENGINE DIDN'T RESTART. THE LIGHT HAD TURNED RED AGAIN BEFORE I COULD FIGURE OUT THAT I HAD TO PUT THE CAR INTO NEUTRAL TO RESTART IT WITH THE KEY. *TR

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ODI 10557878 · 70 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRICAL HARNESS TO THE COMPUTER WAS REPLACED. THE FAILURE RECURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70.

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ODI 10779937 · 64,252 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.

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Service Brakes, Hydraulic100,000–116,267 mi114,928 mi5
ODI 11562165 · 165,000 mi

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the f…

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ODI 11573345 · 31,762 mi

The contact's mother owns a 2013 Kia Rio. The owner received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The failure mileage was approximately 31,762. VIN tool co…

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ODI 11574836 · 116,267 mi

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). While the contact's daughter was driving approximately 45 MPH, the check engine and ABS warning lights illuminated. The vehicle was steered to the side of the road. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 116,267.

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Unknown Or Other28,200–61,000 mi50,000 mi5
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 10991038 · 50,000 mi

I WAS DRIVING ON THE HIGHWAY AT 70MPH WITH ONE OTHER PERSON IN THE VEHICLE, WHEN THERE WAS A COMBINATION OF WHIRRING, CLICKING, AND BANGING SOUNDS FROM THE ENGINE. AS WE PULLED OFF ON THE EXIT IT SOUNDED AS IF PARTS WERE FALLING OUT FROM UNDER THE CAR, BUT WHEN WE LOOKED IN THE REAR VIEW MIRROR THERE WAS NO DEBRIS ON THE ROAD. WHEN WE PULLED INTO THE REST AREA AND PARKED THE CAR TO CHECK IT OUT AND BEGIN THE PROCESS OF GETTING A TOW TRUCK BEFORE THE CAR HAD US STRANDED AND BROKE DOWN, SMOKE BEGAN OMITTING FROM THE HOOD AND IT GOT THICKER AND FL…

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ODI 11103704 · 61,000 mi

RATTLING CAN BE HEARD FROM UNDER THE HOOD INSIDE THE CABIN

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Steering4,658–63,750 mi24,800 mi7
ODI 10556245 · 100 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END FAILED AND CAUSED THE VEHICLE TO ABRUPTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT END ALIGNMENT NEEDED TO BE REPAIRED. THE CONTACT HAD EXPERIENCED THE EXACT SAME FAILURE THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

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ODI 10560124 · 9,215 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE SENSOR LIGHTS FOR THE ELECTRONIC POWER STEERING, ELECTRONIC STABILITY CONTROL AND THE ANTI-LOCK BRAKING SYSTEM WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING ASSEMBLY WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 9,215.

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ODI 10669377 · 24,800 mi

MY POWER STEERING IS CUTTING IN AND OUT INTERMITTENTLY. THIS IS ACCOMPANIED BY A NUMBER OF INDICATOR LIGHTS TURNING ON. THE DEALERSHIP IS NOT TREATING MY ISSUE WITH ANY URGENCY, AND IS CONTENT TO HAVE ME CONTINUE DRIVING MY VEHICLE FOR 6 DAYS WHILE THE POWER STEERING HAS BEEN CUTTING IN AND OUT. I WANT TO FILE A FORMAL RECORD OF THIS ISSUE IN CASE IT CAUSES A SEVERE ACCIDENT. *JS

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Service BrakesToo few reports for a range62,000 mi3 (sparse)
ODI 10782304 · 37,000 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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ODI 10789059 · 62,000 mi

CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND P…

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ODI 11132349 · 79,000 mi

I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.

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Fuel/Propulsion SystemToo few reports for a range60,000 mi2 (sparse)
ODI 10876772 · 40,000 mi

AT APPROXIMATELY 40K MILES THE VEHICLE DEVELOPED AN ANNOYING PING & POWER LOSS, (DEAD SPOT), WHEN ACCELERATING UP A HILL OR INTO A CORNER. DEALER 1ST TOLD ME THAT AFTER AN EXTENSIVE TEST DRIVE NO TROUBLE WAS FOUND, HOWEVER THE MILEAGE WAS EXACTLY THE SAME AS WHEN I BROUGHT CAR INTO SHOP, OBVIOUSLY TEST DRIVE WAS NOT PERFORMED, HAD THE MECHANIC COME FOR A RIDE WITH ME, NOISE WAS APPARENT IMMEDIATELY ALTHOUGH MECHANIC DID HIS BEST NOT TO ACKNOWLEDGE IT UNTIL I TOOK A TURN ONTO A STEEP INCLINE WHERE NOISE BECAME QUITE PREVALENT & MECHANIC DID ACKN…

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ODI 11399928 · 80,000 mi

MY KIA RIO WILL STALL AT SLOW SPEEDS. SEVERAL TIMES WHILE I WAS STOPPED OR BACKING UP AND THE CAR STALLS. WHEN I WAS DRIVING IN A PARKING LOT MY CAR STALLED WHILE I WAS ACCELERATING. I TOOK MY KIA TO A MECHANIC. HE SAID THE PROBLEM WAS THE REAR FUEL FILTER. HE REPLACED MY FUEL FILTER. THIS DID NOT RESOLVE THE PROBLEM. HE CALLED KIA THEY RECOMMENDED HE REPROGRAM THE CAR. THIS DID NOT WORK. HE CLEANED THE FUEL FILTER PUT IT BACK IN THE CAR. THIS DID NOT SOLVE THE PROBLEM. HIS ONLY RECOMMENDATION. IS TO TAKE THE CAR TO KIA. BUT IF THE…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11628733

It's very high insurance..I paid twice the amount of the car in insurance and registration Kelly Bluebook said car is worth 5000.00 Brand New...I paid 6995.00 plus taxes There's a recall on my vehicle and it has 147,000 miles and i haven't even drove anywhere but from Palace Station to Decatur

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2025-011None
ODI 11635994

UNKNOWN Was clearing my car of snow and had the defroster on when I smelled a burning smell coming from I assume the engine.

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2025-021None
ODI 11640306

Engline starting smoking and the car was engulfed in flames.

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-051None
ODI 11662782 · 157,000 mi

The contact owns a 2013 Kia Rio. The contact stated that after receiving a notice of a recall, the vehicle was taken to a local dealer for the recall repair; however, several days later, the contact experienced intermittent difficulty starting the vehicle. Additionally, the vehicle occasionally stalled while coming to a stop. No warning lights were illuminated. The vehicle was taken back to the local dealer, where it was diagnosed, and the contact was advised that the battery was faulty and needed to be replaced. The vehicle was repaired; howev…

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2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-092None
ODI 11684896

On July 17, 2025, shortly before 4am, my son's 2013 Kia Rio caught fire, while sitting in the driveway turned off, and was totally destroyed. The car was parked in the driveway at his house and there were not any warning signs before it happened. On June 10, 2024 we had the HECU fuse replaced through a recall that could cause a fire. After we had it "fixed" we had no idea that it could still catch on fire! My son could have been in the car when this happened or other structures could have caught on fire! The fire department was called to put…

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ODI 11685367

Car started smoking while drive, lucky I was already pulling in my driveway.

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2025-100None

No examples available for this selection.

2025-111None
ODI 11697241 · 114,928 mi

The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes…

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2025-120None

No examples available for this selection.

2026-011None
ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

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2026-021None
ODI 11715067

Case numberODI11697241

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2026-031None
ODI 11726820

Was sleeping and heard a pop looked and there was a fire under the hood tried to extinguish it got it outside on the road, and it burned to the ground basically

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2026-041None
ODI 11732377

The contact called on behalf of her mother, who owned a 2013 Kia Rio. The contact stated that while the contact's mother was approaching a stop sign, the brake pedal was depressed, and the vehicle stalled. The contact's mother noticed smoke coming from under the hood. The contact's mother stated that the brake pedal was depressed, but the vehicle failed to stop. The contact's mother enabled the emergency brake to stop the vehicle. The contact's mother noticed that the entire front windshield was covered with black smoke. In addition, the contac…

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 212 reports

2022: 6 complaints · 2023: 12 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022036
20236912
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221001
20231200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineAir BagsElectrical SystemService Brakes, HydraulicUnknown Or OtherSteeringService BrakesFuel/Propulsion System
Engine—
1
ODI 11102630

UPON RESEARCH I WAS ABLE TO FIND OUT THAT THE KIA RIO HAS THE SAME ENGINE USED IN THE KIA OPTIMA WHICH HAS BEEN RECALLED. JUST RECENTLY METAL SHAVINGS WERE FOUND MY KIA RIO WHY ARE NOT ALL CARS WITH THE SAME ENGINE BEING RECALLED?

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11
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 11040984 · 89,000 mi

I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET U…

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ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

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3
ODI 11562165 · 165,000 mi

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the f…

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ODI 11618114

The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the fai…

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ODI 11697241 · 114,928 mi

The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes…

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7
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 10991038 · 50,000 mi

I WAS DRIVING ON THE HIGHWAY AT 70MPH WITH ONE OTHER PERSON IN THE VEHICLE, WHEN THERE WAS A COMBINATION OF WHIRRING, CLICKING, AND BANGING SOUNDS FROM THE ENGINE. AS WE PULLED OFF ON THE EXIT IT SOUNDED AS IF PARTS WERE FALLING OUT FROM UNDER THE CAR, BUT WHEN WE LOOKED IN THE REAR VIEW MIRROR THERE WAS NO DEBRIS ON THE ROAD. WHEN WE PULLED INTO THE REST AREA AND PARKED THE CAR TO CHECK IT OUT AND BEGIN THE PROCESS OF GETTING A TOW TRUCK BEFORE THE CAR HAD US STRANDED AND BROKE DOWN, SMOKE BEGAN OMITTING FROM THE HOOD AND IT GOT THICKER AND FL…

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ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

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1
ODI 11715067

Case numberODI11697241

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3
ODI 11476493

Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.

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ODI 11484287

I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.

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ODI 11561946

Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.

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5
ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

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ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

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ODI 11564607

a few months last year took my car in for regular oil change and within about 3 weeks after the oil change the car was out of oil from the point had to start adding oil once a month and then more recently the car just would stop oil would be practically empty have to jump the car recently the car just started smoking and almost stopped on the highway I never saw where the oil was leaking from looked it up and the exact same engine in Hyundai cars was recalled

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Air Bags
1
ODI 11102630

UPON RESEARCH I WAS ABLE TO FIND OUT THAT THE KIA RIO HAS THE SAME ENGINE USED IN THE KIA OPTIMA WHICH HAS BEEN RECALLED. JUST RECENTLY METAL SHAVINGS WERE FOUND MY KIA RIO WHY ARE NOT ALL CARS WITH THE SAME ENGINE BEING RECALLED?

Look up ODI 11102630 at NHTSA ↗

—
1
ODI 11374939 · 120,000 mi

THE AIR BAG WARNING LIGHT IS ON. THE DEALERSHIP STATES THIS MEANS THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. KIA HAS EXTENDED THE WARRANTY FOR THE CLOCK SPRING BUT THE DEALERSHIP REFUSES TO FIX BECAUSE IT HAS NOT BEEN RECALLED. THIS IS PLACING ME AND MY FAMILY IN DANGER OF BEING SERIOUSLY INJURED OR KILLED IF IN AN ACCIDENT

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0
3
ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

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ODI 11484878

I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around …

Look up ODI 11484878 at NHTSA ↗

ODI 11548828

I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and …

Look up ODI 11548828 at NHTSA ↗

3
ODI 10993295 · 85,000 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH KIA IN TEMECULA, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE COIL IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

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ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

Look up ODI 11331106 at NHTSA ↗

ODI 11396175 · 162,236 mi

BOUGHT CAR USED IN NOVEMBER OF 2020 FROM A USED CAR LOT MADE NOTE OF AIRBAG LIGHT ON AND NO HORN THEY SAID THEY WILL SCAN IT AND THEY DID SAID IT WAS THE CLOCK SPRING AND THEY WERE GONNA ORDER ONE. NEVER GOT IT ABOUT A MONTH LATER CALLED LOCAL KIA DEALERSHIP THEY SAID MY CAR DOES NOT HAVE A RECALL FOR AIRBAGS AND DID NOT FIX IT WHEN I HAD THEM LOOK AT IT. VERY SERIOUS ISSUE AND CAN BE DEADLY AS I HAVE NO HORN OR AIRBAG TO PROTECT ME IF I GET INTO AN ACCIDENT.

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00
Electrical System
11
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 11040984 · 89,000 mi

I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET U…

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ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

Look up ODI 11467019 at NHTSA ↗

1
ODI 11374939 · 120,000 mi

THE AIR BAG WARNING LIGHT IS ON. THE DEALERSHIP STATES THIS MEANS THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. KIA HAS EXTENDED THE WARRANTY FOR THE CLOCK SPRING BUT THE DEALERSHIP REFUSES TO FIX BECAUSE IT HAS NOT BEEN RECALLED. THIS IS PLACING ME AND MY FAMILY IN DANGER OF BEING SERIOUSLY INJURED OR KILLED IF IN AN ACCIDENT

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—
1
ODI 11618114

The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the fai…

Look up ODI 11618114 at NHTSA ↗

3
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 11568212

driver door lock has stopped responding to the key fob and the door no longer unlocks with the key. the key works, but only unlocks the other doors, even when used on the driver side. The driver side lock also does not respond to the inside buttons for unlocking the door. all three other doors work, but not the driver side. dealer was unable to fix.

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ODI 11685367

Car started smoking while drive, lucky I was already pulling in my driveway.

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2
ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

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ODI 11715067

Case numberODI11697241

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3
ODI 11461948

Right now, the interior lights do not work. I have already replaced the windshield wiper system because they stopped working. I just found out through searching for new insurance that there are 7 recalls on my vehicle (this would explain the "brakes sounds" and "no light in the interior". I have had no confirmation that these repairs have been conducted: 1. Fuel System, Gasoline (Recall: 3/31/2021) 24Gi 20V648000 2. Service Brakes, Hydraulic Part #072-9831 (Recall: 09/23/2020) 3. Electrical System (Recall: 08/22/2017) 4. E…

Look up ODI 11461948 at NHTSA ↗

ODI 11561946

Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.

Look up ODI 11561946 at NHTSA ↗

ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

Look up ODI 11711183 at NHTSA ↗

2
ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

Look up ODI 11467019 at NHTSA ↗

ODI 11640306

Engline starting smoking and the car was engulfed in flames.

Look up ODI 11640306 at NHTSA ↗

Service Brakes, Hydraulic
3
ODI 11562165 · 165,000 mi

The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the f…

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ODI 11618114

The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the fai…

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ODI 11697241 · 114,928 mi

The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes…

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0
1
ODI 11618114

The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the fai…

Look up ODI 11618114 at NHTSA ↗

—0000
Unknown Or Other
7
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 10991038 · 50,000 mi

I WAS DRIVING ON THE HIGHWAY AT 70MPH WITH ONE OTHER PERSON IN THE VEHICLE, WHEN THERE WAS A COMBINATION OF WHIRRING, CLICKING, AND BANGING SOUNDS FROM THE ENGINE. AS WE PULLED OFF ON THE EXIT IT SOUNDED AS IF PARTS WERE FALLING OUT FROM UNDER THE CAR, BUT WHEN WE LOOKED IN THE REAR VIEW MIRROR THERE WAS NO DEBRIS ON THE ROAD. WHEN WE PULLED INTO THE REST AREA AND PARKED THE CAR TO CHECK IT OUT AND BEGIN THE PROCESS OF GETTING A TOW TRUCK BEFORE THE CAR HAD US STRANDED AND BROKE DOWN, SMOKE BEGAN OMITTING FROM THE HOOD AND IT GOT THICKER AND FL…

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ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

Look up ODI 11432051 at NHTSA ↗

3
ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

Look up ODI 11331106 at NHTSA ↗

ODI 11484878

I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around …

Look up ODI 11484878 at NHTSA ↗

ODI 11548828

I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and …

Look up ODI 11548828 at NHTSA ↗

3
ODI 10907339 · 28,200 mi

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT…

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ODI 11568212

driver door lock has stopped responding to the key fob and the door no longer unlocks with the key. the key works, but only unlocks the other doors, even when used on the driver side. The driver side lock also does not respond to the inside buttons for unlocking the door. all three other doors work, but not the driver side. dealer was unable to fix.

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ODI 11685367

Car started smoking while drive, lucky I was already pulling in my driveway.

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0—
1
ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

Look up ODI 11331106 at NHTSA ↗

0
2
ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

Look up ODI 11432051 at NHTSA ↗

ODI 11573251

My 2013 KIA Rio began dying while I was driving it in mid January 2024. Approximately three weeks after this began occurring, my oil pressure sensor light started flickering when I would turn the corner. As soon as I got home, I checked the oil and it was empty. I had not previously experienced this and always kept up with the manufacturer’s recommended maintenance schedule. The incidences of my car dying while driving have increased while I waited to get into the dealership to have it checked (it was a one week wait and there were no earlier a…

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Steering
1
ODI 11715067

Case numberODI11697241

Look up ODI 11715067 at NHTSA ↗

3
ODI 10993295 · 85,000 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH KIA IN TEMECULA, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE COIL IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

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ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

Look up ODI 11331106 at NHTSA ↗

ODI 11396175 · 162,236 mi

BOUGHT CAR USED IN NOVEMBER OF 2020 FROM A USED CAR LOT MADE NOTE OF AIRBAG LIGHT ON AND NO HORN THEY SAID THEY WILL SCAN IT AND THEY DID SAID IT WAS THE CLOCK SPRING AND THEY WERE GONNA ORDER ONE. NEVER GOT IT ABOUT A MONTH LATER CALLED LOCAL KIA DEALERSHIP THEY SAID MY CAR DOES NOT HAVE A RECALL FOR AIRBAGS AND DID NOT FIX IT WHEN I HAD THEM LOOK AT IT. VERY SERIOUS ISSUE AND CAN BE DEADLY AS I HAVE NO HORN OR AIRBAG TO PROTECT ME IF I GET INTO AN ACCIDENT.

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2
ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

Look up ODI 11711183 at NHTSA ↗

ODI 11715067

Case numberODI11697241

Look up ODI 11715067 at NHTSA ↗

0
1
ODI 11331106 · 11 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

Look up ODI 11331106 at NHTSA ↗

—
1
ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

Look up ODI 11711183 at NHTSA ↗

0
Service Brakes
3
ODI 11476493

Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.

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ODI 11484287

I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.

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ODI 11561946

Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.

Look up ODI 11561946 at NHTSA ↗

0
3
ODI 11461948

Right now, the interior lights do not work. I have already replaced the windshield wiper system because they stopped working. I just found out through searching for new insurance that there are 7 recalls on my vehicle (this would explain the "brakes sounds" and "no light in the interior". I have had no confirmation that these repairs have been conducted: 1. Fuel System, Gasoline (Recall: 3/31/2021) 24Gi 20V648000 2. Service Brakes, Hydraulic Part #072-9831 (Recall: 09/23/2020) 3. Electrical System (Recall: 08/22/2017) 4. E…

Look up ODI 11461948 at NHTSA ↗

ODI 11561946

Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.

Look up ODI 11561946 at NHTSA ↗

ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

Look up ODI 11711183 at NHTSA ↗

00
1
ODI 11711183

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people t…

Look up ODI 11711183 at NHTSA ↗

—0
Fuel/Propulsion System
5
ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

Look up ODI 11432051 at NHTSA ↗

ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

Look up ODI 11467019 at NHTSA ↗

ODI 11564607

a few months last year took my car in for regular oil change and within about 3 weeks after the oil change the car was out of oil from the point had to start adding oil once a month and then more recently the car just would stop oil would be practically empty have to jump the car recently the car just started smoking and almost stopped on the highway I never saw where the oil was leaking from looked it up and the exact same engine in Hyundai cars was recalled

Look up ODI 11564607 at NHTSA ↗

0
2
ODI 11467019

On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every ye…

Look up ODI 11467019 at NHTSA ↗

ODI 11640306

Engline starting smoking and the car was engulfed in flames.

Look up ODI 11640306 at NHTSA ↗

0
2
ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

Look up ODI 11432051 at NHTSA ↗

ODI 11573251

My 2013 KIA Rio began dying while I was driving it in mid January 2024. Approximately three weeks after this began occurring, my oil pressure sensor light started flickering when I would turn the corner. As soon as I got home, I checked the oil and it was empty. I had not previously experienced this and always kept up with the manufacturer’s recommended maintenance schedule. The incidences of my car dying while driving have increased while I waited to get into the dealership to have it checked (it was a one week wait and there were no earlier a…

Look up ODI 11573251 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 18.3% of complaints

Median mileage: 75,000 mi (24 usable records).

ODI 10466101 · 500 mi

DEFECTIVE ENGINE OVERHEAT WARNING SYSTEM THIS VEHICLE, 2013 KIA RIO, 1.6L GDI, 6-SPEED MANUAL, DOES NOT HAVE A COOLANT TEMPERATURE GAUGE. IT SUPPOSEDLY RELIES ON ONE WARNING LIGHT ON THE INSTRUMENT PANEL TO INDICATE AN OVERHEATED ENGINE, A LIGHT WHOSE CORRECT OPERATION CANNOT BE VERIFIED. THIS SUPPOSED ENGINE OVERHEAT WARNING LIGHT NEVER COMES ON DURING THE LIGHT BULB CHECK PHASE, SO THAT THE OPERATION OF ITS LIGHT BULB CANNOT BE VERIFIED. NOTE THAT THE OTHER WARNING LIGHTS, OIL PRESSURE, BRAKES, ETC COME ON DURING THIS PHASE AND THEIR WARNIN…

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ODI 10496819 · 1,768 mi

I DETECT A NOISE COMING FROM THE MOTOR AND WENT TO SERVICE DEPARTMENT OF THE DEALER ON JANUARY 14, THEY MAKE A TEST DRIVE AND SAID THAT MAYBE THE PROBLEM IS WITH A "LIFTER" THEY GAVE ME AN APPOINTMENT FOR SERVICE FOR THE 28 OF JANUARY. ON JANUARY 22 I LEFT MY CAR AT THE SERVICE DEPARTMENT A FEW DAYS LATER, WHEN I CALL FOR INFORMATION THEY TOLD ME THAT THE MANUFACTURER DECIDE TO REPLACE THE COMPLETE MOTOR DUE TO A "RECALL" FOR SOME DEFECTIVES ON THE UNIT THAT WERE POSTED. AT THIS TIME I JUST KNOW THAT THE CAR STILL IN SERVICE WAITING FOR THE M…

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ODI 10628307 · 70,000 mi

KIA RIO5 LX 2013 STARTED TO MAKE RATTLING / PINGING NOISE IN THE ENGINE AT 70000 MILES. I TOOK IT TO THE DEALERSHIP WAS TOLD THEY CAN'T HEAR IT. THE NOISE STARTED TO GET LOUDER AT 89000 MILES BROUGHT IT BACK TO DEALERSHIP AND THE TECHNICIAN SAID IT'S BECAUSE OF EXCESSIVE CARBON. THEN WAS TOLD TO DO DECARB, REPLACE SERPENTINE BELT, FUEL TANK FILTER & SPARK PLUGS AND THE PINGING WOULD GO AWAY. THE PINGING WAS STILL THERE BUT NOT AS BAD AROUND 94000 MILES BROUGHT IT BACK FOR PINGING HAD THE TECHNICIAN RIDE WITH ME AND HE AGREED IT WAS PINGING ALL …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

11 mentions · 7.2% of complaints

Median mileage: 93,000 mi (9 usable records).

ODI 10779937 · 64,252 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.

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ODI 11099943 · 93,000 mi

I WAS DRIVING WITH MY DOG TO A VET APPOINTMENT. I HEARD A NOISE THAT SOUNDED LIKE I HIT A POT WHOLE BUT I LOOKED AND THERE WAS NO WHOLE AND THE CAR WAS STILL DRIVING LIKE NORMAL SO I CONTINUED ON MY WAY. THERE WAS A DETOUR FOR ROAD CONSTRUCTION I ENDED UP HAVING TO PULL OVER BECAUSE I DID NOT KNOW WHERE I WAS. THE CAR DIED SEEMED TO BE BECAUSE OF THE BATTERY LOSS POWER SO I LET THE CAR REST AND WALKED MY DOG .THEN GOT BACK IN MY CAR IT STARTED BACK UP AND TURNED AROUND ON THE HIGHWAY. THEN MINUTES AFTER GOING MY CAR LOST POWER AND THE SPEED R…

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ODI 11193122 · 60,300 mi

SITTING AT A RED LIGHT IN CITY TRAFFIC, PRESSED THE GAS TO GO WHEN GREEN LIGHT OCCURRED AND CAR STALLED. LIGHTS, POWER WINDOWS, RADIO ALL STILL WORKED, BUT THE ENGINE WAS DEAD. LET CAR SIT FOR 30 MINUTES, IT STARTED UP COMPLETELY FINE. CAR STALLED AGAIN AT RED LIGHT WHILE AT IDLE IN CITY TRAFFIC. LET CAR SIT FOR A FEW MOMENTS, STARTED IT UP AND DROVE HOME WITHOUT INCIDENT. NO CHECK ENGINE LIGHT, NO BATTERY LIGHT, NO LOW OIL LIGHT. TOOK CAR TO NEIGHBORHOOD MECHANIC, WAS TOLD NOTHING WAS WRONG. BATTERY AND ALTERNATOR WERE IN GREAT WORKING ORDER, …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

6 mentions · 3.9% of complaints

Median mileage: 97,500 mi (2 usable records).

ODI 11173063 · 80,000 mi

CAR BURNS THROUGH OIL. NO LEAKS, JUST BURNS OIL. WHEN OIL IS EMPTY, NO CHECK OIL LIGHT COMES ON. MUST ADD OIL CONSTANTLY. MY MECHANIC SAID I HAD 'NO OIL' IN MY ENGINE DURING MY LAST CHECK. HE FILLED IT UP AND THEN I DECIDED TO CHECK IT MYSELF A COUPLE OF MONTHS LATER AND THE SAME THING IS HAPPENING.

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ODI 11348563 · 115,000 mi

OIL CONSUMPTION WITH NO OBVIOUS TAIL PIPE SMOKE. NOT LEAKING OIL. PERHAPS A QUART OF OIL ADDED TO ENGINE EVERY 750 MILES. THIS ISSUE STARTED AROUND 115,000 MILES. NO LOW OIL PRESSURE INDICATER LIGHT ACTIVATED. I HAD TO REPLACE CATALYTIC CONVERTER DO TO OIL DEPOSITS.

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ODI 11432051

We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

5 mentions · 3.3% of complaints

Median mileage: 17,008 mi (4 usable records).

ODI 10557878 · 70 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRICAL HARNESS TO THE COMPUTER WAS REPLACED. THE FAILURE RECURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70.

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ODI 10560124 · 9,215 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE SENSOR LIGHTS FOR THE ELECTRONIC POWER STEERING, ELECTRONIC STABILITY CONTROL AND THE ANTI-LOCK BRAKING SYSTEM WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING ASSEMBLY WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 9,215.

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ODI 10622159

REQUESTING THAT NHTSA PLEASE AMPLIFY AND INVESTIGATE. STEERING WHEEL ON MY KIA RIO 2010 CAR STARTED SQUEAKING WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT. POWER STEERING FLUID IS NORMAL AND THE CAR HAS NOT BEEN IN AN ACCIDENT. THERE MAY BE A CONNECTION IN REGARDS TO THE "CURRENT" RECALL IN REGARDS TO "AN IMPROPER APPLICATION OF THREAD-LOCKING ADHESIVE" THAT THE KIA SOULS HAVE. THERE IS "NUMEROUS" POSTINGS ON WEB SITES OF OWNERS COMPLAINING ABOUT THE SAME STEERING WHEEL SOUND ISSUE. THE STEERING WHEEL SOUND, IS NOT NORMAL AND IT IS WA…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11493722

I own a 2013 Kia Rio While driving my regular speed limit, my car stopped working. I heard a loud knocking sound coming from the engine compartment and it also sounded like something was lose. I tried having the car jumped but it would not start. I had to get it towed to a mechanic who diagnosed the vehicle as the starter needed replacement, oil was leaking, and oil pan gasket need to be replaced. It was also noted there was internal engine damage, but I was not notified about this before the other repairs were done & approved by me. I also ha…

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ODI 11589221

Slowed down on highway as there was a backup from an exit, then accelerated again and car would not accelerate correctly. Engine light came on and then turned off as I exited off the highway. I turned the car off once safely parked. Burning smell was noted. Car would not start and was towed to auto shop where it was checked and deemed as an internal engine failure.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 1.3% of complaints

Median mileage: 114,928 mi (1 usable records).

ODI 11697241 · 114,928 mi

The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes…

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ODI 11732377

The contact called on behalf of her mother, who owned a 2013 Kia Rio. The contact stated that while the contact's mother was approaching a stop sign, the brake pedal was depressed, and the vehicle stalled. The contact's mother noticed smoke coming from under the hood. The contact's mother stated that the brake pedal was depressed, but the vehicle failed to stop. The contact's mother enabled the emergency brake to stop the vehicle. The contact's mother noticed that the entire front windshield was covered with black smoke. In addition, the contac…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: 64,252 mi (1 usable records).

ODI 10779937 · 64,252 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b