Auto Recall Watch
U.S. public vehicle records

2011 Kia SORENTO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,518 owner complaints analyzed

7 distinct recall campaigns

80,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 1,117 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 284 of 1,518 complaints (18.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior21914.4%
Transmission and shifting17511.5%
Engine operation956.3%
Electrical and battery issues956.3%
Steering behavior865.7%
Fuel system concerns90.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
284
Electrical System
242
Structure:Body
234
Power Train
222
Unknown Or Other
213
Air Bags
182
Exterior Lighting
96
Service Brakes
72
Component breakdown data
CategoryCount
Engine284
Electrical System242
Structure:Body234
Power Train222
Unknown Or Other213
Air Bags182
Exterior Lighting96
Service Brakes72

Engine: 284; Electrical System: 242; Structure:Body: 234; Power Train: 222; Unknown Or Other: 213; Air Bags: 182; Exterior Lighting: 96; Service Brakes: 72

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
216
25,000 to 49,999
109
50,000 to 74,999
178
75,000 to 99,999
226
100,000 to 149,999
265
150,000 and above
123
Reported problems by failure mileage data
CategoryCount
Under 25,000216
25,000 to 49,999109
50,000 to 74,999178
75,000 to 99,999226
100,000 to 149,999265
150,000 and above123

Under 25,000: 216; 25,000 to 49,999: 109; 50,000 to 74,999: 178; 75,000 to 99,999: 226; 100,000 to 149,999: 265; 150,000 and above: 123

100,000 to 149,999 miles has the most reports with usable mileage (265). 401 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
35
2011
118
2012
71
2013
57
2014
65
2015
111
2016
203
2017
118
2018
158
2019
181
2020
89
2021
68
2022
58
2023
52
2024
95
2025
28
2026
11
Complaints over time data
CategoryCount
201035
2011118
201271
201357
201465
2015111
2016203
2017118
2018158
2019181
202089
202168
202258
202352
202495
202528
202611

2010: 35; 2011: 118; 2012: 71; 2013: 57; 2014: 65; 2015: 111; 2016: 203; 2017: 118; 2018: 158; 2019: 181; 2020: 89; 2021: 68; 2022: 58; 2023: 52; 2024: 95; 2025: 28; 2026: 11

Pattern summary

Engine leads the component reports. Braking behavior appears in 219 complaint narratives. Transmission and shifting appears in 175 complaint narratives. Engine operation appears in 95 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10317167 · 2010-03-05 (March 5, 2010)

TOOK POSSESSION OF 2011 KIA SORRENTO ON 2-18-2010. SINCE THAT TIME THERE HAVE BEEN 14 INSTANCES WHEN THE CAR HESITATED ALMOST DYING OUT AND THEN SURGING FORWARD. AT ONE TIME IT DIED COMPLETELY OUT AND HAD TO BE RESTARTED WHILE BEING IN THE LANE OF ONCOMING TRAFFIC. TWICE IT HESITATED AND SURGED AHEAD 4 - 5 CONSECUTIVE TIMES BEFORE SETTLING DOWN, ONCE WHILE CROSSING OVER A 4 LANE HIGHWAY. IT HAS BEEN BACK TO THE KIA DEALERSHIP 3 TIMES AND THEY CANNOT DUPLICATE THE PROBLEM, SO THEY CLAIM WE DO NOT HAVE A PROBLEM. WE ARE VERY CONCERNED ABOU…

Owner-reported narrative. 169 miles reported. Look up ODI 10317167 at NHTSA ↗

Owner report 10326989 · 2010-04-22 (April 22, 2010)

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE VEHICLE WAS EQUIPPED WITH A PUSH BUTTON START/SMART KEY. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRIFT FORWARD. THE VEHICLE WAS NEVER SHIFTED INTO PARK BUT DUE TO THE PUSH BUTTON/SMART KEYS, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE TO USE THE SMART KEY AND SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO BEHAVE THAT WAY AN…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10326989 at NHTSA ↗

Owner report 10329032 · 2010-05-05 (May 5, 2010)

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL AND LET THE VEHICLE COAST, IT SEEMED AS IF THE BRAKE PEDAL WAS BEING DEPRESSED WHEN TRAVELING BETWEEN 30-40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS BREAKING DUE TO THE TORQUE CONVERTER. THE DEALER TOOK THE VEHICLE FOR A 23 MILE DRIVE AND THAT ALTHOUGH THE FAILURE DID OCCUR, IT WAS NORMAL. THE CONTACT WAS CONCERNED THAT HE COULD POSSIBLY LOSE CONTROL OF THE VEHICLE. THE …

Owner-reported narrative. 14 miles reported. Look up ODI 10329032 at NHTSA ↗

Owner report 10330122 · 2010-05-12 (May 12, 2010)

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED WHEN DRIVING IN VERY SUNNY WEATHER CONDITIONS, THE SUN WOULD REFLECT OFF OF THE CHROME AROUND THE INSTRUMENT CLUSTER AND BLIND THE DRIVERS VIEW OF THE ROADWAY. THE DEALER INFORMED THE CONTACT THAT A REPAIR DID NOT EXIST FOR THE INSTRUMENT CLUSTER. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF A CRASH DUE TO HIS VISION BEING OBSTRUCTED BY THE BLINDING CHROME. THE FAILURE MILEAGE WAS 0. UPDATED 11/03/10. *LJ

Owner-reported narrative. Look up ODI 10330122 at NHTSA ↗

Owner report 10330761 · 2010-05-17 (May 17, 2010)

2011 KIA SORENTO [XXX], HAVING ISSUES WITH VEHICLE PULLING OFF TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS ON VARIOUS ROADS/HIGHWAYS. SAID VEHICLE WAS BROUGHT BACK TO DEALERSHIP SERVICE DEPARTMENT TO LOOK AT ALIGNMENT. SERVICE DEPARTMENT'S WORK RESULTED IN VEHICLE ALIGNMENT WORSE THAN BEFORE. RETURNED VEHICLE BACK TO DEALER SERVICE DEPARTMENT, HAD SEVERAL (DEALERSHIP SERVICE ADVISOR, DEALERSHIP SERVICE MANAGER, KIA DISTRICT SERVICE MANAGER) ALL LOOK AT AND DROVE VEHICLE AND NOTICED ISSUE. DEALERSHIP SERVICE MANAGER STATED THAT HE DROVE SEVERA…

Owner-reported narrative. 854 miles reported. Look up ODI 10330761 at NHTSA ↗

Owner report 10334297 · 2010-06-02 (June 2, 2010)

2011 KIA SORENTO 4-CYL EX ALIGNMENT ISSUE: PURCHASED AUTO 3/27/10 AND NOTICED THE NEXT DAY THAT THE CAR DRIFTS TO THE RIGHT. WAS TOLD TO WAIT 30 DAYS (OR 1000 MILES) FOR BREAK-IN PERIOD. THE DEALERSHIP DID AN ALIGNMENT ON 5/5/10; THEY THEN STRAIGHTENED THE STEERING WHEEL ON 5/6/10; AND TIGHTENED THE SPECS ON 5/7/10. THEY COULD NOT FIX THE PROBLEM. I TOOK IT TO ANOTHER KIA DEALERSHIP IN AKRON ON 5/19/10, AND THEY ROTATED THE FRONT TIRES AND DID ANOTHER ALIGNMENT--THEY COULDN'T FIX THE PROBLEM EITHER. THE CAR STILL DRIFTS TO THE RIGHT. I AM W…

Owner-reported narrative. 85 miles reported. Look up ODI 10334297 at NHTSA ↗

Owner report 10334935 · 2010-06-07 (June 7, 2010)

SOMETHING LOOSE ON RIGHT FRONT WHEEL OF MY 2011 KIA SORENTO. THERE IS A CLUNKING SOUND LIKE SOMETHING IS WRONG. KIA CLAIMS THEY ARE ALL LIKE THAT BUT A NEW CAR SHOULD NOT FALL APART AFTER 3000 MILES. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10334935 at NHTSA ↗

Owner report 10339299 · 2010-06-21 (June 21, 2010)

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STARTED THE VEHICLE AND THERE WAS A LOUD, UNUSUAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER WAS NOT COMPLETING THE DIAGNOSTIC TEST BEFORE THE STARTER WOULD ENGAGE. AS A RESULT, THE DEALER WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE HAD NOTICED THE FAILURE SINCE THE DATE OF PURCHASE. THE CURRENT IS 6,983 AND THE FAILURE MILEAGE WAS 725. THE CONSUMER STATED T…

Owner-reported narrative. 725 miles reported. Look up ODI 10339299 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V388000 · Electrical System:Wiring

Reported: 2010-08-31 (August 31, 2010)

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

Consequence: WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

NHTSA campaign record ↗
10V599000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2010-11-24 (November 24, 2010)

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

Consequence: AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

NHTSA campaign record ↗
11V258000 · Power Train:Driveline:Driveshaft

Reported: 2011-04-25 (April 25, 2011)

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.

Consequence: DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

NHTSA campaign record ↗
13V114000 · Exterior Lighting:Brake Lights:Switch

Reported: 2013-04-01 (April 1, 2013)

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

NHTSA campaign record ↗
15V626000 · Power Train:Automatic Transmission

Reported: 2015-10-06 (October 6, 2015)

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

NHTSA campaign record ↗
23V652000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2023-09-25 (September 25, 2023)

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

NHTSA campaign record ↗
23V877000 · Engine

Reported: 2023-12-21 (December 21, 2023)

Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

Consequence: A fire increases the risk of injury.

Remedy: Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,518 unique complaints in this selection. Analysis snapshot: 2026-10-01.

73.6%Usable mileage1,117 / 1,518 records
100.0%Valid incident date1,518 / 1,518 records
100.0%Valid filing date1,518 / 1,518 records
100.0%Ordered incident and filing dates1,518 / 1,518 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.6%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6626.7%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

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14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

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577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

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1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

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2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

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4618.6%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

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3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

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14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

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11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

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3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

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11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

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2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

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3915.8%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

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3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

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3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

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614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

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2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

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Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

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697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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1229.8%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

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374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

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93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

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5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

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1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

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13554.7%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

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6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

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2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

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49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

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1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

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858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

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15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

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9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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1058.4%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

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172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

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93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

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5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

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00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

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10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

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21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

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717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

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00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

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798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

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8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

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11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

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3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

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42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

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31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

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21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

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22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

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515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

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304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

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141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

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103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

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51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

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41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

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10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

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00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

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34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

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222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

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353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

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324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

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9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

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2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

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112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

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42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

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62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

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105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

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75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

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12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

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22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine61,000–137,513 mi103,000 mi189
ODI 10468798 · 7,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WITH THE ILLUMINATION OF THE CHECK ENGINE AND OIL WARNING LIGHTS. THE VEHICLE HAD BEEN TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 15,000.

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ODI 10473983 · 48,000 mi

ON 9/19/2012 AT 12:17 PM I TOOK A FRANTIC CALL FROM MY WIFE. SHE HAD JUST STOPPED TO FILL UP WITH GAS, GOT BACK ON THE INTERSTATE AND SET THE CRUISE CONTROL AT AROUND 75 MPH. SHORTLY AFTERWARDS THE FRONT END STARTED SHAKING AND THE VEHICLE STARTED TO LOSE SPEED. SHE SHUT OFF THE CRUISE AND WAS LOOKING FOR A PLACE TO PULL OVER WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. IT WAS ALREADY GOING OVER 80 MPH WHEN SHE CALLED. I TOLD HER TO STAND ON THE BRAKES-NO EFFECT. I TOLD HER TO PUT HER FOOT ON THE BRAKE AND TO PUSH AND HOLD THE START BUTTO…

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ODI 10475333 · 75 mi

WHEN ACCELERATION FROM A STOP OR SLOW SPEED THE ENGINE WILL OCCASIONALLY BOG DOWN OR HESITATE AND ALMOST DIE. VERY DANGEROUS WHEN ATTEMPTING TO PULL OUT IN TRAFFIC ESP ONTO A HIGHWAY FROM A SIDE STREET. *TR

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Electrical System44,142–120,000 mi87,400 mi172
ODI 10317167 · 169 mi

TOOK POSSESSION OF 2011 KIA SORRENTO ON 2-18-2010. SINCE THAT TIME THERE HAVE BEEN 14 INSTANCES WHEN THE CAR HESITATED ALMOST DYING OUT AND THEN SURGING FORWARD. AT ONE TIME IT DIED COMPLETELY OUT AND HAD TO BE RESTARTED WHILE BEING IN THE LANE OF ONCOMING TRAFFIC. TWICE IT HESITATED AND SURGED AHEAD 4 - 5 CONSECUTIVE TIMES BEFORE SETTLING DOWN, ONCE WHILE CROSSING OVER A 4 LANE HIGHWAY. IT HAS BEEN BACK TO THE KIA DEALERSHIP 3 TIMES AND THEY CANNOT DUPLICATE THE PROBLEM, SO THEY CLAIM WE DO NOT HAVE A PROBLEM. WE ARE VERY CONCERNED ABOU…

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ODI 10326989 · 1,500 mi

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE VEHICLE WAS EQUIPPED WITH A PUSH BUTTON START/SMART KEY. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRIFT FORWARD. THE VEHICLE WAS NEVER SHIFTED INTO PARK BUT DUE TO THE PUSH BUTTON/SMART KEYS, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE TO USE THE SMART KEY AND SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO BEHAVE THAT WAY AN…

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ODI 10339299 · 725 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STARTED THE VEHICLE AND THERE WAS A LOUD, UNUSUAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER WAS NOT COMPLETING THE DIAGNOSTIC TEST BEFORE THE STARTER WOULD ENGAGE. AS A RESULT, THE DEALER WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE HAD NOTICED THE FAILURE SINCE THE DATE OF PURCHASE. THE CURRENT IS 6,983 AND THE FAILURE MILEAGE WAS 725. THE CONSUMER STATED T…

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Structure:Body73,500–109,000 mi89,000 mi163
ODI 10432904 · 3,000 mi

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE …

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ODI 10515091 · 100,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER AND REAR DRIVER'S SIDE DOOR LATCHES FAILED. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 135,000.

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ODI 10568629 · 80,000 mi

THE SUNROOF EXPLODED. MY HUSBAND DRIVING AT HIGHWAY SPEED WHEN SUNROOF MADE A LOUD BANG. LUCKILY THE SHADE WAS DRAWN AND PROTECTED HIM FROM FLYING GLASS. THE FLYING GLASS TOOK OUT THE ANTENNA. *TR .. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

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Power Train24,393–98,930 mi54,200 mi183
ODI 10349291 · 200 mi

BOUGHT A 2011 KIA SORENTO 4CYL STANDARD PACKAGE. NOTICED AT AROUND 200 MILES THE FRONT RIGHT TIRE WAS MAKING SOME CLUNKING NOISES AND FELT VERY WOBBLY. THE CAR ALSO PULLS TO THE RIGHT ON THE HIGHWAY. CALLED THE LOCAL KIA DEALERSHIP AND THEY LOOKED AT IT AND SAID IT WAS A SUSPENSION PROBLEM AND THEY HAD ANOTHER CAR WITH THE SAME PROBLEM SO THEY KNEW WHAT IT WAS. IT'S BEEN 3 WEEKS, KIA SAID THEY WOULD CALL BUT THEY NEVER DID SO I HAVE CALLED THE DEALER OVER 4 TIMES TO HEAR THE WORDS "WE DON'T HAVE YOUR PART" THEY TOLD ME ONE OTHER TIME THAT ONE O…

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ODI 10350175 · 20,000 mi

I BOUGHT A BRAND NEW KIA SORENTO 2011 IN FEBRUARY THIS YEAR. I HAVE 20 000 MILES ON IT AND 2 DAYS AGO WHILE I TRIED TO DRIVE OFF FROM INTERSECTION I HEARD A NOISE LIKE SOMETHING BROKE COMING FROM DRIVER'S FRONT SIDE OF THE VEHICLE AND RIGHT AFTER THAT STARTS TO MAKE A SOUND LIKE IS KEEP BRAKING METAL. THE VEHICLE WENT COMPLETELY UNDRIVABLE. I CALLED ROAD HELP ASSISTANCE AND THEY TOW THE CAR TO THE DEALERSHIP. NEXT DAY THEY CALLED ME BACK AND ON MY QUESTION WHAT IS GOING ON THEY TOLD ME THAT " CV SHAFT IS BROKEN" AND THEY WILL NEED TO REPLACE TH…

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ODI 10351062 · 68 mi

BOUGHT A 2011 SORENTO LX V6. WIFE DROVE IT HOME THAT NIGHT. I DID NOT DRIVE TILL TWO DAY'S LATER WITH ONLY 105 MILES ON IT, AND IMMEDIATELY FELT THE CALL PULLING RIGHT AT ALL TIMES, EVEN THE STEERING WHEELS IS OFF CENTER. ALSO LIKE OTHER OWNERS; THE CAR HAS THE CONSTANT NOISY FRONT/RIGHT WHEEL, AND THE TRANSMISSION THUD/JERK ABOUT EVERY 5 STARTS. I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO THE SALES MGR. AND EXPLAINED THE SITUATION, HE TOLD ME HE HAD HEARD OF NO SUCH ISSUES ABOUT ANY CARS AT ANY TIME. HE TOLD ME TO COME IN AND TALK TO TH…

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Unknown Or Other61,514–124,250 mi91,400 mi122
ODI 10366107 · 485 mi

7/21/10 PURCHASED KIA SORRENTO EX FWD FROM MORITZ 110 NE LOOP 820 HURST, TX 7/22 NOTICED ENGINE HESITATED SEVERAL TIMES WHILE DRIVING SUFFICIENT THAT CARS PULLED AROUND ME. CONTACTED JERRY SIMPSON AND JIM CARTWRIGHT SERVICE MANAGER 7/26 TOOK SORRENTO BACK AND TO MORITZ AND RODE WITH JIM CARTWRIGHT THROUGH RESIDENTIAL NEIGHBORHOODS. CAR EXHIBITED NO HESITATION 8/2 HAVE DRIVEN SORRENTO TO OKLAHOMA TWICE AND AROUND RESIDENTIAL AREAS IN THE METROPLEX AND NOTICED A SLIGHT HESITATION. 11/8 WHILE IN 8:OOAM BUMPER TO BUMPER TRAFFIC EAST BOUND ON H…

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ODI 10379165 · 145 mi

WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALE…

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ODI 10432904 · 3,000 mi

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE …

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Air Bags75,000–120,000 mi95,262 mi132
ODI 10486170 · 45,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE OSC MAT SENSOR IN THE FRONT PASSENGER SEAT WAS DAMAGED BY WATER AND NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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ODI 10490771 · 8,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DOWNHILL IN ICY WEATHER, THE VEHICLE BEGAN TO SLIDE UNCONTROLLABLY UNTIL CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY NOR DID THE HEADREST PREVENT WHIPLASH, AS DESIGNED. THE CONTACT SUFFERED WHIPLASH AND REQUIRED PHYSICAL THERAPY. THE DEALER WAS NOTIFIED OF THE INCIDENT AND STATEDT THAT THE SAFETY FEATURES IN THE VEHICLE WOULD ONLY OPERATE IF THE VEHICLE WAS INVOLVED IN A SEVERE CRASH. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

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ODI 10555250 · 27,900 mi

DRIVER ON SIDE-STREET TRIED TO CUT ACROSS MAIN ROAD DIRECTLY IN FRONT OF ME CAUSING ME TO SWERVE TO AVOID HER. MY KIA SORENTO THEN HIT A BRICK WALL AND A 2,000+ POUND CAST IRON ENTRANCE GATE. NONE OF MY AIRBAGS DEPLOYED! THAT IS WHY I BOUGHT THE CAR, FOR SAFETY FOR MY NEW FAMILY. BY THE LOOKS OF THE DAMAGE AND WHERE THE IMPACT WAS, THE OFFICERS AND I WERE ALL SURPRISED THAT AIRBAGS DID NOT DEPLOY. HAD I HAD A PASSENGER OR WAS NOT WEARING MY SEATBELT, THERE COULD HAVE BEEN SOME SERIOUS INJURY AS A RESULT OF THE IMPACT. PICTURES CAN BE FURNISHED…

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Exterior Lighting72,550–130,000 mi98,000 mi67
ODI 10573054 · 20,000 mi

WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. T…

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ODI 10576555 · 60,000 mi

I EXPERIENCED REPEATED HEADLAMPS BULBS BURNING OUT. I FOUND THE SITE REPAIRPAL.COM AND REPORTED THE PROBLEM. I NO LONGER OWN THIS VEHICLE DUE TO THE ISSUE, BUT RECEIVE ALERTS FROM REPAIR PAL WHEN OTHERS REPORT THE PROBLEM. IT CONTINUES -- I STILL RECEIVE ALERTS. I AM GLAD I FOUND THIS MEANS TO REPORT THE PROBLEM. PLEASE INVESTIGATE. IT IS A SAFETY ISSUE BECAUSE YOU NEVER KNOW WHEN IT WILL HAPPEN. I WAS STOPPED BY THE POLICE ONCE AND GIVEN A WARNING. THE FOLLOWING IS WHAT I WROTE ON REPAIRPAL.COM. THE LINK TO THIS SITE IS: HTTP://RE…

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ODI 10630171 · 21,000 mi

FROM ABOUT A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE, I HAVE HAD CONTINUOUS HEADLIGHT ISSUES. IT STARTED WITH MY DRIVER'S SIDE HEADLIGHT, SO I REPLACED THE BULB. WITHIN 2 WEEKS MY PASSENGER LIGHT WENT OUT, SO I REPLACE THAT BULB AS WELL. SINCE THEN THE HEADLIGHTS HAVE GONE OUT 5 TIMES ON THE DRIVER'S SIDE AND 4 TIMES ON THE PASSENGER SIDE. I HAVE REPLACED BULBS, WIRING HARNESSES, AND COMPLETE HEADLIGHT ASSEMBLIES. AS OF RIGHT NOW, I AM WITHOUT DIM LIGHTS. I AM FORCED TO DRIVE AROUND WITH MY BRIGHT LIGHTS ON. I HAVE RECEIVED MULTIP…

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Service Brakes34,000–119,751 mi70,605 mi56
ODI 10460454 · 15,235 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS TRAVELING 35 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT THEN PROCEEDED TO DEPRESS THE BRAKES BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,235.

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ODI 10468503 · 13,650 mi

VEHICLE UNABLE TO START, EVEN WITH KEY IN 'HOLSTER' IN GLOVE BOX. VEHICLE BRAKE APPEARED TO BE PRESSED DOWN ALREADY AND NO REACTION WHEN START BUTTON WAS PUSHED. THIS HAPPENED MULTIPLE TIMES OVER A 3 DAY PERIOD. AFTER MULTIPLE ATTEMPTS OVER TWO DAYS, THE VEHICLE STARTED. TAKEN TO DEALERSHIP WHO DETECTED NOTHING AND WERE UNABLE TO DUPLICATE THE SITUATION. *TR

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ODI 10468885 · 23,000 mi

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11627926 · 135,750 mi

The contact owns a 2011 Kia Sorento. The contact stated that there was a knocking sound coming from the engine compartment. While driving at various speeds, the vehicle jerked with the transmission slipping gear with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to Auto Zone and a code for the knock sensor failure was retrieved. The vehicle was not repaired. The contact had replaced the spark plugs on the vehicle. While driving 65 MPH, the vehicle went into LIMP Mode. The contact restarted the vehicle …

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2024-125None
ODI 11630517

Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spark plugs were changed in Feb 2024, the light went off. Then Nov 2024, the light went back on again. Although there is a code stating there is an emissions leak again. I am scared to drive the car without knowing what is wrong. Is the part available for the current recall?

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ODI 11633387

Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.

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ODI 11633395

Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.

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2025-014None
ODI 11633934

My headlights are not working properly. This is an ongoing issue with Kia model vehicles- check online forums

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ODI 11634294

My car has been in the Kia shop for engine. We just stopped on the freeway and for the module recall and my safety bag is just constantly on since I’ve gotten it and now I’m noticing electrical issues that shouldn’t be someone told me. Hey you need to file a complaint because your car can catch on fire And I don’t know what else to do but to do a paper trail just in case but it’s been recalls after recalls

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ODI 11636061 · 230,000 mi

The contact owns a 2011 Kia Sorento. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, and unknown recall repairs were performed; however, the failure persisted. The contact stated while driving approximately 35 MPH and pulling into a gas station, the vehicle stalled and rolled next to a gas station pump. The check engine warning light was illuminated. The vehicle failed to restart and was towed to Firestone, where an unknown diagnosis was provided. The vehicle was then towed to the dea…

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2025-023None
ODI 11642301 · 165,000 mi

The contact owns a 2011 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was being depressed. No warning light was illuminated. The contact research and was became aware of NHTSA Campaign Number: 15V626000 (Power Train); however, the VIN was not included. The vehicle was taken back to the residence; the contact stated that an independent mechanic arrived at the residence and diagnosed the vehicle and determined that an undisclosed part needed to be replaced. The…

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ODI 11644899 · 223,000 mi

The contact owned a 2011 Kia Sorento. The contact stated that, upon reaching her destination and turning the vehicle off, she smelled smoke in the interior of the vehicle. She then observed flames jutting up from underneath the driver's side seat, prompting her to evacuate immediately. Within minutes, the vehicle was completely engulfed in flames following what the contact described as an explosion. Local emergency services arrived and were able to extinguish the flames, later determining that faulty vehicle components caused the fire without h…

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ODI 11645368

The contact’s son owns a 2011 Kia Sorento. The contact stated that while driving 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power and stalled. The contact was able to pull over to the side of the road. The vehicle was towed to the residence and had not been driven since the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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2025-031None
ODI 11651894 · 200,000 mi

The contact owns a 2011 Kia Sorento. The contact stated while driving on a main road at 55 MPH, there was an abnormal sound coming from the engine, and the engine power was reduced, and the vehicle failed to accelerate above 20 MPH. The temperature gauge indicated that the engine was overheating. The contact was forced to pull over onto the side of the road where the vehicle was left idling for a while. The check engine, and the oil pressure warning lights were illuminated. The vehicle was towed to a local independent mechanic, where the contac…

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2025-042None
ODI 11653221

The ABS, down hill light, and swaying light came on. As I was pulling into a parking space slowly with my foot on the brakes, the car sped forward knocking over a post and shrubs.

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ODI 11654212

Head gasket blew due to head bolts losing threads or stretching not sure exactly why but many people has reported this issue

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2025-051None
ODI 11664041

see attached documentation

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2025-063None
ODI 11664495 · 200,000 mi

The contact owns a 2011 Kia Sorento. The contact stated that while driving 15-20 MPH, the axle popped out of the transmission, and fractured the lower ball joints and steering system. There was an abnormal burning electrical odor coming from the vehicle. The contact stated that the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,00…

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ODI 11667409

The contact owns a 2011 Kia Sorento. The contact stated that while attempting to unlock the vehicle with the key, the front driver side door opened; however, the other doors failed to open as intended. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired due to the cost. The contact stated that on another occasion, the interior lights failed to work as intended and several unknown warning lights were illuminated. The check engine and ABS warning lights remained illuminated. The contact sta…

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ODI 11667411

My KIA Sorrento spontaneously engulfed in flames approximately 200 yards from my home. This is not a vehicle crash the car had flames coming from the vents and floor boards. I was the driver my daughter was the passenger and my granddaughter was in the rear car seat we barely escaped with our lives before it exploded and we were steps away as car debre was flying past us.

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2025-072None
ODI 11673306

The contact owns a 2011 Kia Sorento. The contact stated that while driving 55–60 MPH, the engine overheated and the vehicle stalled while making a turn. The vehicle stalled and failed to restart. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V877000 (Engine). The vehicle was towed to an independent mechanic, but no assistance was provided. The vehicle was towed to another independent mechanic, but the cause of the failure was not determined. The vehicle was towed to …

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ODI 11673670 · 60,000 mi

The contact owned a 2011 Kia Sorento. The contact stated that while driving on a main road at 40 MPH an abnormal burning smell entered the cabin and no warning lights were illuminated shortly afterword's smoke was being emitted from the front end of the vehicle, the contact immediatley proceeded to pull over and exit the vehicle. The origin of the fire was front engine compartment. The vehicle was occupied during the fire however the contact was successful in exiting the vehicle. The location of the fire was the front engine compartment. The fi…

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2025-084None
ODI 11681986

there are eight recalls on my car I do not trust dealerships I do not trust mechanics I work on my own car I have very bad experience with mechanics I would rather return my car to the dealership I want to sell my car do the dealership eight different recalls is too much

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ODI 11682489 · 200,000 mi

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 55 MPH, the vehicle started to lose motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that several unknown warning lights were illuminated before pulling off the roadway. The hood was opened and there was white smoke coming from the engine compartment. The contact stated that the smoke then dissipated. The vehicle was towed to a local mechanic. The mechanic diagnosed the vehicle and determin…

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ODI 11682498

Growl on cold start

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2025-093None
ODI 11684524

Was on my way back from picking up my child father from work. My 2 kids were also in the car [XXX] & [XXX] old. My car started smoking and another motorist pulled down his window to let me know that my car was on fire from underneath. I immediately got all of us out of the car and my child father went to go pop the hood and noticed that fire was coming near the engine !! Made an insurance claim and they deemed the car as a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11689607

The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving

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ODI 11690083

I was driving and my Kia started over heating and smoking and smelled like plastic burning I got it towed to the Hendricks of Kia and it sat there for 2weeks and I contacted them about giving me a lender until they fix my engine problem and they told me that my engine is not under warranty but is a recall I didn’t blow my engine I recently bought it about 6 months ago

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2025-103None
ODI 11691809

the car has been running fine with no problem. I noticed as I was driving the engine light came on. i made it to my destination and as I was processing to head some where else i heard an unusual sound and the smell of burning smoke. Then all of a sudden there's a lot of smoke coming from the car and the car was stalling as if it was cutting off. I manage to get the car to a staff place since it seems as though the car was running hot. the car had to get towed to a mechanic shop and he thought maybe it was the radiator but it was a blown head ga…

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ODI 11693934

The vehicle is shifting weird out of first, knocking sound. A code of p1326 skds is showing on diagnostic. This was supposedly repaired by kia a few months ago from a recall. I am questioning if they corrected and inspected the recall appropriately, due to this being the issue. The car is now unable to be driven because I do not want to do more damage.

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ODI 11694495

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

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2025-112None
ODI 11697949 · 230,000 mi

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The contact stated that the engine had seized while driving approximately 40-45 MPH. There were no warning lights illuminated. The contact had owned the vehicle for a year. The vehicle was towed to the local dealer, who declined to service the vehicle due to the contact not having the oil change records. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage …

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ODI 11700327

Vehicle was trying to go forward while my foot was on the brake. It would not go in park gear. Eventually shut down completely at a busy intersection. I was unable to use my hazards and could have been in a bad accident. I had to keep on the emergency brake until I was able to get it towed.

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2025-120None

No examples available for this selection.

2026-013None
ODI 11709211 · 189,711 mi

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that there was a rattling sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was unable to restart. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The vehicle was taken to a dealer, where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. Th…

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ODI 11712727

In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring assembly was extended to 15 years. the clock spring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit. If the airbag light stays on, and the car continues to be used without repair, the driver's airbag may eventually not deploy in a frontal impact. This is a safety issue, since the airbag may not work, KIA knew about it in 2019!! The 2011 KIA that I own is now 16…

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ODI 11713565

I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have been the cold I turned off the main road onto my street and noticed the smoke increasing, I pulled over turned off my car opened the hood and a fire started at the back of my engine.

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2026-022None
ODI 11716993

My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and that it was an electrical fire store behind the steering wheel and they're refusing to take any responsibility financially for it or otherwise due to it being through previous owners and an older vehicle

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ODI 11718095

Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The control arm has broken off and is now rubbing against fuel tank. Car is unrepairable and undrivable.

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2026-031None
ODI 11726122

Intake manifold. A previously repaired recall that is still causing issue. Rough idle and check engine light.

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2026-042None
ODI 11733480

I tried months ago to have my 2011 KIA Sorento LX 3.5L v6 AWD to get the recalls fixed @ KIA in Yorkville,New York. They said they couldn't fix the recalls that were on the vehicle because supposedly the suspension is unsafe. But I already had the vehicle on a lift 4 times since,6 times total to get parts installed from my mechanic. If it was so unsafe,how could my mechanic lift the vehicle without any issues. I needed to get the underbody sprayed to stop rust and corrosion but KIA refused me.The recall for the ABS module needed fixing,they ref…

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ODI 11733808

Opening car door and whole handle fell off.

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11748972

Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.

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2026-081None
ODI 11756302

Driver Airbag light is illuminated

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2026-091None
ODI 11766965 · 106,000 mi

The contact owns a 2011 Kia Sorento. The contact stated that while the vehicle was parked on the roof of a parking garage, the vehicle caught on fire unexpectedly. The emergency services were called to the scene, and the fire department extinguished the fire. A Police report was filed. The vehicle was towed to an independent mechanic; however, the cause of the fire was not yet determined. The dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure and provided a case number. The vehicle was dee…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemStructure:BodyPower TrainUnknown Or OtherAir BagsExterior LightingService Brakes
Engine—
45
ODI 10485923 · 23,000 mi

PUT KEY IN IGNITION, ALL LIGHTS ON DASH CAME ON AS NORMAL, RADIO CAME ON AS NORMAL, ENGINE DID NOTHING, MADE NO SOUND WHATSOEVER. AFTER SEVERAL ATTEMPTS TO CRANK VEHICLE EVENTUALLY STARTED. AFTER THE 3RD TIME THIS HAPPENING I TOOK IT TO ALL STAR KIA OF BATON ROUGE (THE ONLY KIA DEALERSHIP IN THE BATON ROUGE AREA, WHICH IS APPROXIMATELY 45 MINUTES ON A GOOD DAY FROM MY HOME). VEHICLE WAS THERE ONLY 30 MINUTES WHEN I WAS TOLD IT WAS MY BATTERY, WHICH I KNEW WAS INCORRECT BECAUSE EVERYONE KNOWS A DEAD BATTERY WOULD NOT HAVE ALLOWED MY RADIO AND…

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ODI 10501165 · 900 mi

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IGNITION FAILED TO OPERATE ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR BOTH DEFECTS. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 04/02/13*LJ THE…

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ODI 10522150 · 40,000 mi

I CAME TO A STOP, SUDDENLY THE DASH LIGHTS STARTED FLASHING, AND THE CAR WOULD NOT ACCELERATE. I TURNED THE KEY A COUPLE OF TIMES BUT NOTHING HAPPENED, I TURNED OFF THE RADIO AND THEN TURNED ON MY EMERGENCY FLASHERS. I THEN PUT THE CAR IN PARK AND TURNED THE KEY AGAIN. THIS TIME THE CAR STARTED AND I DROVE IT HOME. TWO DAYS LATER THE SORENTO WAS TAKEN TO THE SHOP. POSSIBLE REASON GIVEN ON THE WORKORDER FOR THE STALLING/SHUTTING DOWN WAS THAT THE GAS TANK HAD BEEN OVERFILLED. THE TECHNICIAN ALSO TOLD MY HUSBAND THAT THIS PROBLEM HAD BE…

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14
ODI 10663971 · 48,084 mi

WHILE DRIVING ON LIGHT, NEW SNOW MY CAR HAD SUDDENLY SKIDDED SLIGHTLY, NO OVER-CORRECTING, I SIMPLY GOT THE CAR BACK IN CONTROL WHEN THE CAR SUDDENLY SHOT FORWARD, STEERING WHEEL SEIZED AND STARTED RACING DOWN THE OPPOSITE SIDE OF THE STREET INTO THE EMBANKMENT! I HAD PULLED THE CAR TO THE LEFT AND HAD THE BRAKES PUSHED ALL THE WAY DOWN (AND BOTH FEET INCLUDING ALL MY WEIGHT ON THEM) UNTIL MY CAR CRASHED COMPLETELY INTO A TREE! THE TIRES WERE STILL SPINNING WHEN THE CAR STOPPED AND MY FEET WERE ON THE BRAKES! IT WAS ALSO HARD TO GET THE CAR OUT…

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ODI 10676576 · 69,900 mi

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

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ODI 11078495 · 100,000 mi

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

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34
ODI 10498227 · 34,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF ENGINE POWER. THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SHIFT GEARS WHILE THE CONTACT WAS TRAVELING 15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT MADE…

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ODI 10519967 · 29,350 mi

WHILE DRIVING MY 2011 KIA SORENTO IT JUST LOST POWER, IT WOULD NOT GO FORWARD BUT THE ENGINE WAS STILL RUNNING AND ALL THE DASHBOARD IDIOT LIGHTS LIT UP. I WAS IN A PARKING LOT WITH NO ONE BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED IF THIS HAPPENED DRIVING ON THE ROAD OR HIGHWAY. THE CAR WOULD NOT GO AND THERE WAS NO STEERING RESPONSE. I TURNED OFF THE KEY TO KILL THE ENGINE AND THEN RESTARTED THE CAR. THE CAR STARTED AND I WAS ABLE TO GET TO MY DESTINATION AND PARK. I CHECKED THIS PROBLEM ONLINE BY SEARCHING KIA SORENTO STALLING AN…

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ODI 10541700 · 37,500 mi

WHILE DRIVING OUT OF A PARKING LOT AT ABOUT 10 MPH THE VEHICLE SHUT DOWN AND ALL THE DASH LIGHTS ILLUMINATED. I TURNED THE KEY OFF AND ON AND THE CAR RESTARTED, DROVE REST OF DAY WITHOUT INCIDENT. CAR STALLED A SECOND TIME TWO DAYS LATER. *JB

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19
ODI 10836400 · 68,000 mi

ON 1-31-16 HEARD A PINGING NOISE ON THE HIGHWAY; THEN THE CAR STALLED AT THE EXIT LIGHT; STARTED IT AGAIN AND LOUD BANG BLOW A ROD AFTER GETTING BACK ON THE HIGHWAY TO DRIVE IT TO A SHOP. DIED ON THE SIDE OF THE HIGHWAY AND HAD TO HAVE IT TOWED TO KIA IN AUBURN WA. KIA STATED THEY WILL NOT FIX UNDER THE WARRANTY BECAUSE THE WRONG OIL FILTER WAS INSTALLED AND I DIDN'T PROVIDE PROPER MAINTENANCE; WHICH I TOOK IT IN EACH AND EVERY TIME FOR OIL CHANGES TO MY AUTO SHOP. SAME OIL FILTER HAS BEEN PUT INTO MY CAR SINCE 2011. WENT BACK TO MY AUTO SHOP…

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ODI 11141840

MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGREE). I PAID OVER 30,000 FOR THIS KIA.. , BODY SHOP COULDN'T GUARANTEE DUE TO THE PAINT JOB KIA DID ON MY AUTOMOBILE. NOW THE PAINT IS PEELING ON OTHER SPOTS.

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ODI 11181462 · 200,000 mi

TAKA RECALL- VECHICLE HAS STALLED ON THE HIGHWAY/STREETS WHILE DRIVING SEVERAL TIMES, EXAMPLE I COULD BE IN THE MIDDLE OF DRIVING AND THE CAR JUST COMPLETELY SLOWS DOWN, ALMOST CAUSING ACCIDENTS WHICH CAN BE VERY SERIOUS. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THERE'S NOTHING WRONG, CLEARLY THERE'S AND ISSUE WITH THE CAR. I HAVE BEEN READING STORYS WITH CONSUMERS HAVING THE SAME ISSUES THAT I'M HAVING. KIA HAS NOT ISSUED A RECALL WHICH IS SAD DUE TO THE MANY COMPLAINTS AND LIFE THREADING SITUATIONS THIS HAS PUT PEOPLE IN. I'M IN…

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9
ODI 11183281 · 120,000 mi

I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.

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ODI 11197364 · 50,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, [phone removed]) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE…

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ODI 11207643

I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES

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11
ODI 10629311

THE VEHICLE WOULD NOT START FINALLY IT STARTED IN THE DRIVE POSITION , HAVE BEEN COMPLAINING TO THE DEALER THAT THE VEHICLE SHIFTS ON ITS OWN FROM DRIVE TO ANOTHER POSITION. IN ADDITION ALL THE LIGHTS REMAIN ON IN THE DASH BOARD. VEHICLE WAS TAKEN OUT THE REPAIR SHOP ON 8/25/14 AND THIS PROBLEM WAS RECTIFIED. THE AIRBAG LIGHT IS ON NOW SINCE 8/25/14. *TR

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ODI 11073341 · 130,000 mi

WHILE RETURNING FROM MY AUNTS FUNERAL IN KANSAS, MAKING MY WAY TO GEORGIA. THE CAR BEGAN TO SLOW DOWN AND STOP, ON THE HIGHWAY. THEN IT CUT OFF, WOULDN'T START OR MOVE. THERE WAS THIS WHINING AND CLANKING SOUND, WHITE SMOKE AND FIRE SHOT OUT FROM UNDER THE CAR, AS I WAS TOLD BY A PERSON THAT WAS PASSING BY, HE STOPPED TO MAKE SURE THAT I GOT OUT OF THE CAR. IT JUST GOT TO 130,000 MILES. HAD IT TOWED TO A SHOP AND WAS TOLD THAT THE ENGINE WAS GONE.

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ODI 11081038 · 100,000 mi

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENT…

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13
ODI 10473983 · 48,000 mi

ON 9/19/2012 AT 12:17 PM I TOOK A FRANTIC CALL FROM MY WIFE. SHE HAD JUST STOPPED TO FILL UP WITH GAS, GOT BACK ON THE INTERSTATE AND SET THE CRUISE CONTROL AT AROUND 75 MPH. SHORTLY AFTERWARDS THE FRONT END STARTED SHAKING AND THE VEHICLE STARTED TO LOSE SPEED. SHE SHUT OFF THE CRUISE AND WAS LOOKING FOR A PLACE TO PULL OVER WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. IT WAS ALREADY GOING OVER 80 MPH WHEN SHE CALLED. I TOLD HER TO STAND ON THE BRAKES-NO EFFECT. I TOLD HER TO PUT HER FOOT ON THE BRAKE AND TO PUSH AND HOLD THE START BUTTO…

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ODI 10476496 · 21,439 mi

THE INCLINE CONTROL LIGHT & THE TRACTION CONTROL LIGHT CAME ON FOR NO REASON. I WAS PARKING MY VEHICLE ON A FLAT SURFACE AND WHEN THESE LIGHTS WERE ON I WAS UNABLE TO PUT THE CAR IN PARK OR REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND SHUT OFF THE VEHICLE WITH MY FOOT ON THE BRAKE. I THEN HAD TO RESTART THE VEHICLE, THE CONTROL AND TRACTION LIGHTS WERE NOT ON AND I WAS ABLE TO PUT THE VEHICLE IN PARK. I WENT DIRECTLY TO THE DEALERSHIP THAT I MADE THE PURCHASE FROM AND WAS TOLD THAT THIS IS A KNOWN DEFECT IN THE BRAKE LINE WHERE THERE IS A S…

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ODI 10555547 · 3,000 mi

WHEN COMING TO A STOP AT A LIGHT OR STOP SIGN, USUALLY ON A SLIGHT DOWNHILL SLOPE, THE VEHICLE ENGINE DIES COMPLETELY. IT USUALLY HAPPENS AFTER THE VEHICLE HAS BE DRIVEN FOR 10-15 MINUTES, PARKED FOR 10-15 MINUTES THEN DRIVEN AGAIN FOR TEN MINUTES. ONCE IT DIES I AM ABLE TO START IT UP RIGHT AWAY. IT IS A PUSH START "KEY" AND THE CAR DIES AFTER I APPLY THE BRAKES AND AM VERY NEAR TO A COMPLETE STOP. THIS HAS HAPPENED WITHIN A FEW MONTHS OF PURCHASE AND OCCURS RANDOMLY, EVERY FEW MONTHS. IT HAS HAPPENED SIX TO TEN TIMES SINCE I PURCHASED TH…

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Electrical System
45
ODI 10485923 · 23,000 mi

PUT KEY IN IGNITION, ALL LIGHTS ON DASH CAME ON AS NORMAL, RADIO CAME ON AS NORMAL, ENGINE DID NOTHING, MADE NO SOUND WHATSOEVER. AFTER SEVERAL ATTEMPTS TO CRANK VEHICLE EVENTUALLY STARTED. AFTER THE 3RD TIME THIS HAPPENING I TOOK IT TO ALL STAR KIA OF BATON ROUGE (THE ONLY KIA DEALERSHIP IN THE BATON ROUGE AREA, WHICH IS APPROXIMATELY 45 MINUTES ON A GOOD DAY FROM MY HOME). VEHICLE WAS THERE ONLY 30 MINUTES WHEN I WAS TOLD IT WAS MY BATTERY, WHICH I KNEW WAS INCORRECT BECAUSE EVERYONE KNOWS A DEAD BATTERY WOULD NOT HAVE ALLOWED MY RADIO AND…

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ODI 10501165 · 900 mi

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IGNITION FAILED TO OPERATE ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR BOTH DEFECTS. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 04/02/13*LJ THE…

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ODI 10522150 · 40,000 mi

I CAME TO A STOP, SUDDENLY THE DASH LIGHTS STARTED FLASHING, AND THE CAR WOULD NOT ACCELERATE. I TURNED THE KEY A COUPLE OF TIMES BUT NOTHING HAPPENED, I TURNED OFF THE RADIO AND THEN TURNED ON MY EMERGENCY FLASHERS. I THEN PUT THE CAR IN PARK AND TURNED THE KEY AGAIN. THIS TIME THE CAR STARTED AND I DROVE IT HOME. TWO DAYS LATER THE SORENTO WAS TAKEN TO THE SHOP. POSSIBLE REASON GIVEN ON THE WORKORDER FOR THE STALLING/SHUTTING DOWN WAS THAT THE GAS TANK HAD BEEN OVERFILLED. THE TECHNICIAN ALSO TOLD MY HUSBAND THAT THIS PROBLEM HAD BE…

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—
14
ODI 10881425 · 60,000 mi

A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE…

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ODI 10895780 · 80,000 mi

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF …

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ODI 10897556 · 82,000 mi

ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO C…

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23
ODI 10406469 · 645 mi

WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE OFF LOT AND IT SHIFTED HARD THREE TIMES ON WAY HOME. DEALER SAID IT WOULD TAKE 100 MILES FOR THE COMPUTER TO RE-LEARN MY DRIVING FOR BEST FUEL MILEAGE. DROVE TO WORK (SHIFTED HARD 5 TIMES) AND DROVE TO RUN ERRANDS. WHILE ON ERRANDS THE VEHICLE SHIFTED DOWN HARD AND ENGINE SPUTTERED WHILE S…

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ODI 10443961 · 10,900 mi

I WAS DRIVING TO WORK ON MONDAY JAN. 9TH GOING APPROXIMATELY 60 MPH, WHEN ALL OF A SUDDEN THE CAR JERKED VIOLENTLY. THEN THE CAR LOST POWER I HAD TO PULL OVER IT WOULD NOT DRIVE, I WAS PUSHING THE ACCELERATOR BUT IT WOULD NOT RESPOND. ALSO THE TACH QUIT WORKING, CHECK ENGINE LIGHT CAME ON. I CALLED MY HUSBAND WHO CALLED AND SCHEDULED SERVICE WITH OUR LOCAL KIA DEALERSHIP. ON MY WAY HOME IT DONE THE SAME EXACT THING I HAD TO PULL OVER AGAIN, LUCKILY BOTH TIMES THERE WAS NOT A CAR FOLLOWING TOO CLOSELY. MY HUSBAND DROVE THE CAR TO THE DEALERSHIP…

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ODI 10447250 · 11,815 mi

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALE…

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26
ODI 10453345 · 12,500 mi

CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.

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ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

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ODI 10874479

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT…

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22
ODI 10762334 · 49,800 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.

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ODI 10785899 · 98,000 mi

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMEL…

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ODI 10811503 · 88,000 mi

ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT …

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35
ODI 10573054 · 20,000 mi

WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. T…

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ODI 10703829 · 80,000 mi

VEHICLE HAS HAD REPEATED HEAD LIGHT ISSUES SINCE PURCHASE. LAST VISIT TO THE DEALER THEY ARE RECOMMENDING CHANGING OUT HEADLIGHT ASSEMBLY AT AN EXCESSIVE COST. IN RESEARCHING THIS ISSUE IT SEEMS THAT MANY CONSUMERS ARE HAVING THE SAME ISSUE AND NEEDS TO BE RECALLED TO FIX. *TR

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ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

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14
ODI 10468503 · 13,650 mi

VEHICLE UNABLE TO START, EVEN WITH KEY IN 'HOLSTER' IN GLOVE BOX. VEHICLE BRAKE APPEARED TO BE PRESSED DOWN ALREADY AND NO REACTION WHEN START BUTTON WAS PUSHED. THIS HAPPENED MULTIPLE TIMES OVER A 3 DAY PERIOD. AFTER MULTIPLE ATTEMPTS OVER TWO DAYS, THE VEHICLE STARTED. TAKEN TO DEALERSHIP WHO DETECTED NOTHING AND WERE UNABLE TO DUPLICATE THE SITUATION. *TR

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ODI 10468885 · 23,000 mi

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

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ODI 10484958 · 33,500 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE, CAUSING THE ENTIRE DASHBOARD TO GO BLACK WITH THE EXCEPTION OF THE GLOW PLUG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AN ENGINEER WAS REQUESTED TO FURTHER INSPECT THE VEHICLE HOWEVER, HE WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER INSPECTION, THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL HAD A SPO…

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Structure:Body
14
ODI 10663971 · 48,084 mi

WHILE DRIVING ON LIGHT, NEW SNOW MY CAR HAD SUDDENLY SKIDDED SLIGHTLY, NO OVER-CORRECTING, I SIMPLY GOT THE CAR BACK IN CONTROL WHEN THE CAR SUDDENLY SHOT FORWARD, STEERING WHEEL SEIZED AND STARTED RACING DOWN THE OPPOSITE SIDE OF THE STREET INTO THE EMBANKMENT! I HAD PULLED THE CAR TO THE LEFT AND HAD THE BRAKES PUSHED ALL THE WAY DOWN (AND BOTH FEET INCLUDING ALL MY WEIGHT ON THEM) UNTIL MY CAR CRASHED COMPLETELY INTO A TREE! THE TIRES WERE STILL SPINNING WHEN THE CAR STOPPED AND MY FEET WERE ON THE BRAKES! IT WAS ALSO HARD TO GET THE CAR OUT…

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ODI 10676576 · 69,900 mi

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

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ODI 11078495 · 100,000 mi

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

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14
ODI 10881425 · 60,000 mi

A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE…

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ODI 10895780 · 80,000 mi

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF …

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ODI 10897556 · 82,000 mi

ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO C…

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2
ODI 10676576 · 69,900 mi

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

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ODI 11161405 · 120,000 mi

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTE…

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16
ODI 10432904 · 3,000 mi

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE …

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ODI 10705755 · 24,500 mi

DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR

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ODI 10715478 · 89,000 mi

CAN'T OPEN DOORS USING EXTERIOR HANDLES ON 3 OF THE FOUR DOORS, ONLY ABLE TO OPEN FROM INSIDE. LOCKS WORK FINE. THE THREE DOORS THAT DON'T WORK ARE THE DRIVER DOOR, FRONT PASSENGER, AND REAR DOOR ON DRIVER SIDE. THIS SUV IS ONLY 4 YEARS OLD. THIS SHOULD NOT BE HAPPENING ON A VEHICLE LESS THAN 5 YEARS OLD.

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4
ODI 11161405 · 120,000 mi

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTE…

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ODI 11232735

SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING

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ODI 11233583 · 90,000 mi

MY CAR DRIVER SIDE AIR BAG LIGHT CAME ON SUDDENLY AND DEALER WANTS TO CHARGE TO DIAGNOSE AND REPAIR. THE DRIVER SEAT LOWER BACK ADJUSTING CUSHION DOES NOT FUNCTION ANYMORE. THE REAR DRIVER SIDE DOOR DOES NOT UMLOCK DEALER WANTS TO CHARGE TO DIAGNOSE OR INSPECT AND ORDER THE DOOR HANDLE BASE MECHANISM PART, THEN CHARGE FOR THAT AND INSTALLATION.

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2
ODI 11081038 · 100,000 mi

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENT…

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ODI 11222411 · 80,500 mi

ENGINE LIGHT IS ON, KEEPS STALLING OUT AT A STOP OR WHEN TURNING, SMELLS LIKE SOMETHING BURNING, NOW MAKING A ROUGH GRINDING NOISE FROM MOTOR. KEEPS GOING THROUGH OIL, PUTTING TWO QUARTS OF OIL IN EVERY OTHER DAY. PASSENGER SIDE DOOR IN BACK WONT OPEN FROM THE OUTSIDE. THE PASSENGER SIDE HEADLIGHT KEEPS BLOWING OUT, THE TIRES ON THE FRONT END KEEP GOING BOLD.

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2
ODI 11078495 · 100,000 mi

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

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ODI 11244236

DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.

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Power Train
34
ODI 10498227 · 34,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF ENGINE POWER. THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SHIFT GEARS WHILE THE CONTACT WAS TRAVELING 15 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT MADE…

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ODI 10519967 · 29,350 mi

WHILE DRIVING MY 2011 KIA SORENTO IT JUST LOST POWER, IT WOULD NOT GO FORWARD BUT THE ENGINE WAS STILL RUNNING AND ALL THE DASHBOARD IDIOT LIGHTS LIT UP. I WAS IN A PARKING LOT WITH NO ONE BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED IF THIS HAPPENED DRIVING ON THE ROAD OR HIGHWAY. THE CAR WOULD NOT GO AND THERE WAS NO STEERING RESPONSE. I TURNED OFF THE KEY TO KILL THE ENGINE AND THEN RESTARTED THE CAR. THE CAR STARTED AND I WAS ABLE TO GET TO MY DESTINATION AND PARK. I CHECKED THIS PROBLEM ONLINE BY SEARCHING KIA SORENTO STALLING AN…

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ODI 10541700 · 37,500 mi

WHILE DRIVING OUT OF A PARKING LOT AT ABOUT 10 MPH THE VEHICLE SHUT DOWN AND ALL THE DASH LIGHTS ILLUMINATED. I TURNED THE KEY OFF AND ON AND THE CAR RESTARTED, DROVE REST OF DAY WITHOUT INCIDENT. CAR STALLED A SECOND TIME TWO DAYS LATER. *JB

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23
ODI 10406469 · 645 mi

WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE OFF LOT AND IT SHIFTED HARD THREE TIMES ON WAY HOME. DEALER SAID IT WOULD TAKE 100 MILES FOR THE COMPUTER TO RE-LEARN MY DRIVING FOR BEST FUEL MILEAGE. DROVE TO WORK (SHIFTED HARD 5 TIMES) AND DROVE TO RUN ERRANDS. WHILE ON ERRANDS THE VEHICLE SHIFTED DOWN HARD AND ENGINE SPUTTERED WHILE S…

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ODI 10443961 · 10,900 mi

I WAS DRIVING TO WORK ON MONDAY JAN. 9TH GOING APPROXIMATELY 60 MPH, WHEN ALL OF A SUDDEN THE CAR JERKED VIOLENTLY. THEN THE CAR LOST POWER I HAD TO PULL OVER IT WOULD NOT DRIVE, I WAS PUSHING THE ACCELERATOR BUT IT WOULD NOT RESPOND. ALSO THE TACH QUIT WORKING, CHECK ENGINE LIGHT CAME ON. I CALLED MY HUSBAND WHO CALLED AND SCHEDULED SERVICE WITH OUR LOCAL KIA DEALERSHIP. ON MY WAY HOME IT DONE THE SAME EXACT THING I HAD TO PULL OVER AGAIN, LUCKILY BOTH TIMES THERE WAS NOT A CAR FOLLOWING TOO CLOSELY. MY HUSBAND DROVE THE CAR TO THE DEALERSHIP…

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ODI 10447250 · 11,815 mi

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALE…

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2
ODI 10676576 · 69,900 mi

A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR

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ODI 11161405 · 120,000 mi

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTE…

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10
ODI 11001222 · 66,330 mi

MY NEIGHBOR BUMPED THE BACK OF THE KIA WITH HIS BUICK NO VISIBLE DAMAGE TO EITHER CARS BUMPERS THE KIA WAS IN PARK NO ONE WAS IN IT THE KIA IT THEN STARTED MOVING DOWN THE STREET IT ROLLED ABOUT 400 YARDS WENT THRU SOME HEDGES AND THEN STOPPED IN A NEIGHBORS YARD NO INJURYS BUT THE VEHICLE WAS IN PARK THE WHOLE TIME ,I TOOK THE KIA TO THE LOCAL KIA DEALER THEY HAD THE VEHICLE 4 DAYS AND COULDN'T REPLICATE WHAT HAPPENED I TOLD THEM I HAD READ ABOUT A RECALL WITH A SIMILAR PROBLEM THEY SAID MY VIN # WASN'T PART OF IT I FEEL KIA SHOULD ADRESS …

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ODI 11096981 · 150,000 mi

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

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ODI 11170137

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

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8
ODI 10785899 · 98,000 mi

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMEL…

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ODI 10984882

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 11096981 · 150,000 mi

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

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5
ODI 10629311

THE VEHICLE WOULD NOT START FINALLY IT STARTED IN THE DRIVE POSITION , HAVE BEEN COMPLAINING TO THE DEALER THAT THE VEHICLE SHIFTS ON ITS OWN FROM DRIVE TO ANOTHER POSITION. IN ADDITION ALL THE LIGHTS REMAIN ON IN THE DASH BOARD. VEHICLE WAS TAKEN OUT THE REPAIR SHOP ON 8/25/14 AND THIS PROBLEM WAS RECTIFIED. THE AIRBAG LIGHT IS ON NOW SINCE 8/25/14. *TR

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ODI 10910715 · 95,000 mi

HEADLIGHT LOW BEAM BULBS ARE BURNING OUT AT THE RATE OF ONE (1) TO TWO (2) WEEKS. THE LEFT BULB BURNED OUT A COUPLE OF YEARS AGO. APPROXIMATELY A MONTH AGO BOTH OF THE LOW BEAM BULBS BURNED OUT AT NIGHT WHEN MY WIFE WAS DRIVING HOME FROM CHURCH. SHE ALMOST WRECKED BEFORE SHE TURNED THE LIGHTS ON HIGH BEAM. SINCE THEN THE LEFT SIDE BULB HAD BURNED OUT TWICE. I HAVE REPLACE THESE BULBS AT A COST OF APPROXIMATELY $15.00 EACH. I AM AFRAID THAT THE LIGHTS ARE GOING TO GO OUT WHEN DRIVING WHEN IT IS NOT POSSIBLE TO CHANGE TO HIGH BEAM. THE LAS…

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ODI 10949323 · 78,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE LOCK FAILED TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156260000 (POWER TRAIN) AND 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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11
ODI 10468885 · 23,000 mi

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

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ODI 10470459 · 34,000 mi

MY HUSBAND WAS ON PRIVATE PROPERTY. HE GOT IN THE CAR, PUT THE CAR IN REVERSE AND BACKED UP. HE HEARD A LOUD POP. HE PUT THE CAR IN DRIVE, AND HIS FOOT WAS STILL ON THE BRAKE. THE CAR BEGAN TO ACCELERATE ON ITS OWN WITH HIS FOOT ON THE BRAKE UNTIL THE VEHICLE GOT UP TO 60 MILES PER HOUR. TRYING NOT TO HIT THE HOUSE, OR THE PERSON OUTSIDE OF THE PROPERTY HE MANEUVERED THE CAR INTO THE BACK YARD. THE CAR WAS STEADILY PICKING UP SPEED AND HIS FOOT WAS ON THE BRAKE THE ENTIRE TIME. HE COULD NOT GET THE GEAR TO SHIFT OR THE BRAKES TO WORK. THE VEHIC…

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ODI 10477987 · 25,000 mi

WHEN SHIFTING FROM REVERSE TO DRIVE, VEHICLE CLUNKS AND THEN JOLTS FORWARD. WHEN SHIFTING INTO DRIVE,VEHICLE WHINES, DOESN'T MOVE AND SO I THEN SHIFT BACK INTO PARK WHICH RESULTS IN CLUNKING NOISE. THIS HAS HAPPENED NUMEROUS TIMES. I BROUGHT THIS TO THE ATTENTION OF MY DEALERSHIP ON 8/28/12 AND THEY COULDN'T FIND THE PROBLEM AT THAT TIME. I WAS ADVISED TO KEEP A LOG OF WHEN THE PROBLEM OCCURS WHICH IS OFTEN BUT INTERMITTENT. JUST RECENTLY VEHICLE LOST POWER AT A STOP SIGN (HAD PLENTY OF GAS IN TANK) AND AFTER SEVERAL ATTEMPTS TO KEEP IT RUNNING…

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Unknown Or Other
19
ODI 10836400 · 68,000 mi

ON 1-31-16 HEARD A PINGING NOISE ON THE HIGHWAY; THEN THE CAR STALLED AT THE EXIT LIGHT; STARTED IT AGAIN AND LOUD BANG BLOW A ROD AFTER GETTING BACK ON THE HIGHWAY TO DRIVE IT TO A SHOP. DIED ON THE SIDE OF THE HIGHWAY AND HAD TO HAVE IT TOWED TO KIA IN AUBURN WA. KIA STATED THEY WILL NOT FIX UNDER THE WARRANTY BECAUSE THE WRONG OIL FILTER WAS INSTALLED AND I DIDN'T PROVIDE PROPER MAINTENANCE; WHICH I TOOK IT IN EACH AND EVERY TIME FOR OIL CHANGES TO MY AUTO SHOP. SAME OIL FILTER HAS BEEN PUT INTO MY CAR SINCE 2011. WENT BACK TO MY AUTO SHOP…

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ODI 11141840

MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGREE). I PAID OVER 30,000 FOR THIS KIA.. , BODY SHOP COULDN'T GUARANTEE DUE TO THE PAINT JOB KIA DID ON MY AUTOMOBILE. NOW THE PAINT IS PEELING ON OTHER SPOTS.

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ODI 11181462 · 200,000 mi

TAKA RECALL- VECHICLE HAS STALLED ON THE HIGHWAY/STREETS WHILE DRIVING SEVERAL TIMES, EXAMPLE I COULD BE IN THE MIDDLE OF DRIVING AND THE CAR JUST COMPLETELY SLOWS DOWN, ALMOST CAUSING ACCIDENTS WHICH CAN BE VERY SERIOUS. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THERE'S NOTHING WRONG, CLEARLY THERE'S AND ISSUE WITH THE CAR. I HAVE BEEN READING STORYS WITH CONSUMERS HAVING THE SAME ISSUES THAT I'M HAVING. KIA HAS NOT ISSUED A RECALL WHICH IS SAD DUE TO THE MANY COMPLAINTS AND LIFE THREADING SITUATIONS THIS HAS PUT PEOPLE IN. I'M IN…

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26
ODI 10453345 · 12,500 mi

CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.

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ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

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ODI 10874479

DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT…

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16
ODI 10432904 · 3,000 mi

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE …

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ODI 10705755 · 24,500 mi

DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR

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ODI 10715478 · 89,000 mi

CAN'T OPEN DOORS USING EXTERIOR HANDLES ON 3 OF THE FOUR DOORS, ONLY ABLE TO OPEN FROM INSIDE. LOCKS WORK FINE. THE THREE DOORS THAT DON'T WORK ARE THE DRIVER DOOR, FRONT PASSENGER, AND REAR DOOR ON DRIVER SIDE. THIS SUV IS ONLY 4 YEARS OLD. THIS SHOULD NOT BE HAPPENING ON A VEHICLE LESS THAN 5 YEARS OLD.

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10
ODI 11001222 · 66,330 mi

MY NEIGHBOR BUMPED THE BACK OF THE KIA WITH HIS BUICK NO VISIBLE DAMAGE TO EITHER CARS BUMPERS THE KIA WAS IN PARK NO ONE WAS IN IT THE KIA IT THEN STARTED MOVING DOWN THE STREET IT ROLLED ABOUT 400 YARDS WENT THRU SOME HEDGES AND THEN STOPPED IN A NEIGHBORS YARD NO INJURYS BUT THE VEHICLE WAS IN PARK THE WHOLE TIME ,I TOOK THE KIA TO THE LOCAL KIA DEALER THEY HAD THE VEHICLE 4 DAYS AND COULDN'T REPLICATE WHAT HAPPENED I TOLD THEM I HAD READ ABOUT A RECALL WITH A SIMILAR PROBLEM THEY SAID MY VIN # WASN'T PART OF IT I FEEL KIA SHOULD ADRESS …

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ODI 11096981 · 150,000 mi

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

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ODI 11170137

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

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—
15
ODI 10870901

TAKATA RECALL KIA SORENTO 2011 MY DRIVER SIDE AND BACK PASSENGER DOORS DON'T OPEN FROM THE OUTSIDE WHEN NOT IN MOTION OR IN MOTION. MY AIR BAG LIGHT IS ON AS WELL. I CALLED KIA AND THEY WANT TO CHARGE ME $500.00 DOLLARS FOR A DIAGNOSTIC BECAUSE I AM OVER MY WARRANTY. I TRIED CONTACTING THE KIA'S HEADQUARTER AND ALL I GET IS A RECORDING. THIS ILLEGAL AND ITS EXTREMELY DANGEROUS IF I GET INTO A CAR ACCIDENT. I HAVE CHILDREN AS WELL. WHAT CAN I DO TO GET KIA TO FIX THIS MATTER. I WHEN ON THE WEBSITE AND READ SEVERAL COMPLAINTS WITH THE SAME PROBLE…

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ODI 10925588

I BOUGHT MY CAR IN 2011 BY 2013 THE REAR PASSENGER DOOR DOES NOT OPEN AT ALL, DRIVER SIDE WONT OPEN FROM OUT SIDE. THEN 2014 ABS LIGHT ON, CONTROLS ON STEERING WHEEL FOR PHONE, CRUISE AND VOLUME DON'T WORK. SHIFTING TO PARK OR DRIVE ISN'T CATCHING ALL THE TIME, AND DOOR LOCKS CLICK OPEN & CLOSE RANDOMLY. I DO NOT FEEL SAFE DRIVING MY CAR.

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ODI 10934471 · 64,000 mi

BOTH DOORS LOCKED ON LEFT SIDE. CAN NOT ENTER CARE ON LEFT SIDE. RUNNING OR NOT. I'M LOCKED OUT. AIR BAG LIGHT HAS BEEN ON WHILE UNDER WARRANTY AT TIME I ASK THEM TO FIX IT. STILL NOT FIXED.

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4
ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

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ODI 10911009 · 89,624 mi

LEFT LOW BEEM LIGHT IS OUT IN MY CAR IT IS A NEW BULB.THIS IS THE 2ND TIME IT HAS HAPPENED ALSO THE LIGHTS GO OUT FOR NO REASION I WILL BE DRIVING AND THEY GO OUT, I HAVE TO USE THE ON AND OFF LEVER FLICK IT MULTIPAL TIMES TO GET THEMTO COME BACK ON I HAVE TAKEN IT TO DEALLER 4 TIMES THEY CANT FIND OUT WHY IT DOSE IT ALSO LAST NIGHT FOR SOME RESION MY RIGHT DOOR WILL NOT OPEN FROM OUT SIDE NOR THE DRIVER SIDE REAR DOOR IS DOING THE SAME THING AS OF LAST NIGHT ?????????

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ODI 11386698

MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.

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5
ODI 11187033 · 60,000 mi

REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER

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ODI 11242012 · 110,000 mi

MY CAR HAS STALLED PLENTY OF TIMES WITHIN 3 MONTHS. TWO OF WHICH I COULD HAVE BEEN KILLED ON THE HWY!. CAR STALLS, NO POWER THEN SHUTS OFF. I WOULD SHUT IT OFF FOR A BIT THEN TURN IT BACK ON. I DID TAKE IT IN TO THE SHOP AND THEY FOUND NOTHING ELSE BUT WAS CHARGED FOR THROTTLE AND NEW SPARKS.OH, AND NO LIGHTS ON DASH. SAME THING HAPPENED. LOTS OF MONEY SPENT. I STILL OWE ON IT SO I CAN'T AFFORD TO GET ANOTHER CAR. DON'T KNOW WHAT TO DO NEXT.

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ODI 11279278

WE HAVE REPLACED THE BRAKES SEVERAL TIMES AND THE CALIPERS AS WELL. NOW WE ARE HAVING ISSUES AGAIN WITH THEM. WE SEE THAT THERE HAS BEEN A RECALL FOR THIS ISSUE. THIS HAPPENED IN 2017, 2018, AND NOW AGAIN IN 2019. TWO OUT OF FOUR OF OUR DOORS WILL NOT OPEN FROM THE OUTSIDE, WE SEE THERE IS ALSO A RECALL FOR THIS ISSUE. PLEASE ADVISE US HOW WE GO ABOUT GETTING THESE RECALLS FOR OUR VEHICLE AS WE ARE TIRED OF PUTTING OUT MONEY WHEN WE SHOULDN'T HAVE TO REPEATEDLY.

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Air Bags
9
ODI 11183281 · 120,000 mi

I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.

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ODI 11197364 · 50,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, [phone removed]) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE…

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ODI 11207643

I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES

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22
ODI 10762334 · 49,800 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.

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ODI 10785899 · 98,000 mi

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMEL…

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ODI 10811503 · 88,000 mi

ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT …

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4
ODI 11161405 · 120,000 mi

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTE…

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ODI 11232735

SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING

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ODI 11233583 · 90,000 mi

MY CAR DRIVER SIDE AIR BAG LIGHT CAME ON SUDDENLY AND DEALER WANTS TO CHARGE TO DIAGNOSE AND REPAIR. THE DRIVER SEAT LOWER BACK ADJUSTING CUSHION DOES NOT FUNCTION ANYMORE. THE REAR DRIVER SIDE DOOR DOES NOT UMLOCK DEALER WANTS TO CHARGE TO DIAGNOSE OR INSPECT AND ORDER THE DOOR HANDLE BASE MECHANISM PART, THEN CHARGE FOR THAT AND INSTALLATION.

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8
ODI 10785899 · 98,000 mi

2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMEL…

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ODI 10984882

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 11096981 · 150,000 mi

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

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15
ODI 10870901

TAKATA RECALL KIA SORENTO 2011 MY DRIVER SIDE AND BACK PASSENGER DOORS DON'T OPEN FROM THE OUTSIDE WHEN NOT IN MOTION OR IN MOTION. MY AIR BAG LIGHT IS ON AS WELL. I CALLED KIA AND THEY WANT TO CHARGE ME $500.00 DOLLARS FOR A DIAGNOSTIC BECAUSE I AM OVER MY WARRANTY. I TRIED CONTACTING THE KIA'S HEADQUARTER AND ALL I GET IS A RECORDING. THIS ILLEGAL AND ITS EXTREMELY DANGEROUS IF I GET INTO A CAR ACCIDENT. I HAVE CHILDREN AS WELL. WHAT CAN I DO TO GET KIA TO FIX THIS MATTER. I WHEN ON THE WEBSITE AND READ SEVERAL COMPLAINTS WITH THE SAME PROBLE…

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ODI 10925588

I BOUGHT MY CAR IN 2011 BY 2013 THE REAR PASSENGER DOOR DOES NOT OPEN AT ALL, DRIVER SIDE WONT OPEN FROM OUT SIDE. THEN 2014 ABS LIGHT ON, CONTROLS ON STEERING WHEEL FOR PHONE, CRUISE AND VOLUME DON'T WORK. SHIFTING TO PARK OR DRIVE ISN'T CATCHING ALL THE TIME, AND DOOR LOCKS CLICK OPEN & CLOSE RANDOMLY. I DO NOT FEEL SAFE DRIVING MY CAR.

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ODI 10934471 · 64,000 mi

BOTH DOORS LOCKED ON LEFT SIDE. CAN NOT ENTER CARE ON LEFT SIDE. RUNNING OR NOT. I'M LOCKED OUT. AIR BAG LIGHT HAS BEEN ON WHILE UNDER WARRANTY AT TIME I ASK THEM TO FIX IT. STILL NOT FIXED.

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7
ODI 10811503 · 88,000 mi

ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT …

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ODI 10926024 · 115,000 mi

I HAVE HAD MY 2011 KIA SORENTO FOR 2 YEARS NOW AND AT ABOUT 115K MILES AFTER STARTING THE CAR THE AIR BAG INDICATOR LIGHT CAME ON AND WILL NOT GO OFF. AFTER RESEARCHING, IT APPEARS THAT THIS IS A COMMON PROBLEM. I SUGGEST THAT KIA LOOKS INTO THIS AND ISSUES A RECALL SINCE THIS IS A OBVIOUS PROBLEM AND I LIKE OTHERS CARRY CHILDREN AS PASSENGERS AND DO NOT FEEL SAFE ANYMORE AND AM LOOKING INTO OTHER AUTO MANUFACTURERS.

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ODI 11063330 · 70,000 mi

PURCHASED 2011 SORRENTO FROM DEALER IN 2011. AIRBAG LIGHT ILLUMINATED SINCE 70K MILES. ALSO, ABS LIGHT ILLUMINATED ABOUT ONE YEAR AGO - TOOK IN FOR ABS RECALL WITH SET APPOINTMENT AND WAS TURNED AWAY AS DEALER DID NOT HAVE 'THE TOOL NEEDED '' TO PERFORM RECALL THAT DAY. ALSO, DBC AND ESC INDICATOR LIGHT HAVE BEEN ON FOR YEARS. FINALLY, WITHIN FIRST YEAR OF PURCHASE GEAR SHIFT WOULD JAM AND NOT INTO PARK. DEALER INSTRUCTED ME OVER THE TELEPHONE HOW TO MANIPULATE AND FIX WHICH WORKED.

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0
Exterior Lighting
11
ODI 10629311

THE VEHICLE WOULD NOT START FINALLY IT STARTED IN THE DRIVE POSITION , HAVE BEEN COMPLAINING TO THE DEALER THAT THE VEHICLE SHIFTS ON ITS OWN FROM DRIVE TO ANOTHER POSITION. IN ADDITION ALL THE LIGHTS REMAIN ON IN THE DASH BOARD. VEHICLE WAS TAKEN OUT THE REPAIR SHOP ON 8/25/14 AND THIS PROBLEM WAS RECTIFIED. THE AIRBAG LIGHT IS ON NOW SINCE 8/25/14. *TR

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ODI 11073341 · 130,000 mi

WHILE RETURNING FROM MY AUNTS FUNERAL IN KANSAS, MAKING MY WAY TO GEORGIA. THE CAR BEGAN TO SLOW DOWN AND STOP, ON THE HIGHWAY. THEN IT CUT OFF, WOULDN'T START OR MOVE. THERE WAS THIS WHINING AND CLANKING SOUND, WHITE SMOKE AND FIRE SHOT OUT FROM UNDER THE CAR, AS I WAS TOLD BY A PERSON THAT WAS PASSING BY, HE STOPPED TO MAKE SURE THAT I GOT OUT OF THE CAR. IT JUST GOT TO 130,000 MILES. HAD IT TOWED TO A SHOP AND WAS TOLD THAT THE ENGINE WAS GONE.

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ODI 11081038 · 100,000 mi

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENT…

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35
ODI 10573054 · 20,000 mi

WHILE DRIVING AT NIGHT ON A COUNTY ROAD, LOUD CLICKING NOISE CAME FROM DASHBOARD, SEAT BELT WARNING LIGHT FLASHED ON AND OFF, AND HEADLIGHTS FLASHED OFF ALL AT THE SAME TIME. HEADLIGHTS REMAINED OFF FOR 1-2 SECONDS, CAME BACK ON, AND WENT OFF AGAIN, AND ON AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN WHILE DRIVING AT NIGHT, AND ALSO A FEW TIMES DURING THE DAYTIME (I HEAR THE CLICKING AND SEE THE SEAT BELT INDICATOR LIGHT). MECHANICS AT KIA DEALERSHIP SAID THEY "COULD NOT DUPLICATE" AND MADE NO ATTEMPT TO CORRECT THE PROBLEM. T…

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ODI 10703829 · 80,000 mi

VEHICLE HAS HAD REPEATED HEAD LIGHT ISSUES SINCE PURCHASE. LAST VISIT TO THE DEALER THEY ARE RECOMMENDING CHANGING OUT HEADLIGHT ASSEMBLY AT AN EXCESSIVE COST. IN RESEARCHING THIS ISSUE IT SEEMS THAT MANY CONSUMERS ARE HAVING THE SAME ISSUE AND NEEDS TO BE RECALLED TO FIX. *TR

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ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

Look up ODI 10717399 at NHTSA ↗

2
ODI 11081038 · 100,000 mi

2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENT…

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ODI 11222411 · 80,500 mi

ENGINE LIGHT IS ON, KEEPS STALLING OUT AT A STOP OR WHEN TURNING, SMELLS LIKE SOMETHING BURNING, NOW MAKING A ROUGH GRINDING NOISE FROM MOTOR. KEEPS GOING THROUGH OIL, PUTTING TWO QUARTS OF OIL IN EVERY OTHER DAY. PASSENGER SIDE DOOR IN BACK WONT OPEN FROM THE OUTSIDE. THE PASSENGER SIDE HEADLIGHT KEEPS BLOWING OUT, THE TIRES ON THE FRONT END KEEP GOING BOLD.

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5
ODI 10629311

THE VEHICLE WOULD NOT START FINALLY IT STARTED IN THE DRIVE POSITION , HAVE BEEN COMPLAINING TO THE DEALER THAT THE VEHICLE SHIFTS ON ITS OWN FROM DRIVE TO ANOTHER POSITION. IN ADDITION ALL THE LIGHTS REMAIN ON IN THE DASH BOARD. VEHICLE WAS TAKEN OUT THE REPAIR SHOP ON 8/25/14 AND THIS PROBLEM WAS RECTIFIED. THE AIRBAG LIGHT IS ON NOW SINCE 8/25/14. *TR

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ODI 10910715 · 95,000 mi

HEADLIGHT LOW BEAM BULBS ARE BURNING OUT AT THE RATE OF ONE (1) TO TWO (2) WEEKS. THE LEFT BULB BURNED OUT A COUPLE OF YEARS AGO. APPROXIMATELY A MONTH AGO BOTH OF THE LOW BEAM BULBS BURNED OUT AT NIGHT WHEN MY WIFE WAS DRIVING HOME FROM CHURCH. SHE ALMOST WRECKED BEFORE SHE TURNED THE LIGHTS ON HIGH BEAM. SINCE THEN THE LEFT SIDE BULB HAD BURNED OUT TWICE. I HAVE REPLACE THESE BULBS AT A COST OF APPROXIMATELY $15.00 EACH. I AM AFRAID THAT THE LIGHTS ARE GOING TO GO OUT WHEN DRIVING WHEN IT IS NOT POSSIBLE TO CHANGE TO HIGH BEAM. THE LAS…

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ODI 10949323 · 78,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE LOCK FAILED TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156260000 (POWER TRAIN) AND 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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4
ODI 10717399 · 61,000 mi

THE INTERIOR DOME LIGHT QUIT WORKING TOOK TO A MECHANIC, HE LOOKED INTO THE WIRING HARNESS AND SAID THAT ALL THE WIRES HAD MELTED TOGETHER. THIS PROBLEM COULD AFFECT ALL THE ELECTRICAL PARTS OF THE TRUCK. ALSO OF NOTE IS THAT THE TRUCK INDICATOR LIGHT SHOWING THAT THE TRUCK IS OPEN, EVEN WHEN ITS NOT. SO FAR NO FIRE HAS STARTED. COST TO FIX PER THE MECHANIC IS OVER $1000, OR MORE.

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ODI 10911009 · 89,624 mi

LEFT LOW BEEM LIGHT IS OUT IN MY CAR IT IS A NEW BULB.THIS IS THE 2ND TIME IT HAS HAPPENED ALSO THE LIGHTS GO OUT FOR NO REASION I WILL BE DRIVING AND THEY GO OUT, I HAVE TO USE THE ON AND OFF LEVER FLICK IT MULTIPAL TIMES TO GET THEMTO COME BACK ON I HAVE TAKEN IT TO DEALLER 4 TIMES THEY CANT FIND OUT WHY IT DOSE IT ALSO LAST NIGHT FOR SOME RESION MY RIGHT DOOR WILL NOT OPEN FROM OUT SIDE NOR THE DRIVER SIDE REAR DOOR IS DOING THE SAME THING AS OF LAST NIGHT ?????????

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ODI 11386698

MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.

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7
ODI 10811503 · 88,000 mi

ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT …

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ODI 10926024 · 115,000 mi

I HAVE HAD MY 2011 KIA SORENTO FOR 2 YEARS NOW AND AT ABOUT 115K MILES AFTER STARTING THE CAR THE AIR BAG INDICATOR LIGHT CAME ON AND WILL NOT GO OFF. AFTER RESEARCHING, IT APPEARS THAT THIS IS A COMMON PROBLEM. I SUGGEST THAT KIA LOOKS INTO THIS AND ISSUES A RECALL SINCE THIS IS A OBVIOUS PROBLEM AND I LIKE OTHERS CARRY CHILDREN AS PASSENGERS AND DO NOT FEEL SAFE ANYMORE AND AM LOOKING INTO OTHER AUTO MANUFACTURERS.

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ODI 11063330 · 70,000 mi

PURCHASED 2011 SORRENTO FROM DEALER IN 2011. AIRBAG LIGHT ILLUMINATED SINCE 70K MILES. ALSO, ABS LIGHT ILLUMINATED ABOUT ONE YEAR AGO - TOOK IN FOR ABS RECALL WITH SET APPOINTMENT AND WAS TURNED AWAY AS DEALER DID NOT HAVE 'THE TOOL NEEDED '' TO PERFORM RECALL THAT DAY. ALSO, DBC AND ESC INDICATOR LIGHT HAVE BEEN ON FOR YEARS. FINALLY, WITHIN FIRST YEAR OF PURCHASE GEAR SHIFT WOULD JAM AND NOT INTO PARK. DEALER INSTRUCTED ME OVER THE TELEPHONE HOW TO MANIPULATE AND FIX WHICH WORKED.

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3
ODI 10604994

I PURCHASED MY 2011 KIA SORENTO APPROXIMATELY 1 YR AGO AND MY INTERIOR LIGHT IN FRONT OVER DRIVER AND PASSENGER COMES ON AND OFF DURING DRIVING. THIS DID IT IN THE BEGINNING THEN STOPPED, NOW IT DOES IT ALL THE TIME WITH THE ILLUMINATING DOOR OPEN SIGN ON DASH. THEY STAY ON MUCH LONGER AND HAPPENS MORE FREQUENTLY. I'M AFRAID TO DRIVE WITH MY GRAND CHILDREN IN CAR, NOT SURE IF SAFE ANYMORE. DEALER NEVER EXPRESSED AT TIME OF PURCHASE THAT THERE WHERE ANY RECALLS FOR THIS VEHICLE. FRONT MAKES NOISE EVERYTIME I PLACE FOOT ON BRAKES, PEOPLE LOOK OV…

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ODI 10949323 · 78,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE LOCK FAILED TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156260000 (POWER TRAIN) AND 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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ODI 11324796 · 80,000 mi

SC098XM RECALL HAS BEEN COMPLETED ON MY VEHICLE BUT THE SITE SAYS 'INCOMPLETE'. HOW CAN I GET IT CHANGED? I AM MILITARY STATIONED IN ITALY, I'M GOING TO SHIP THE VEHICLE BACK TO THE STATES BUT ALL RECALLS MUST BE COMPLETED FOR THAT TO HAPPEN. *TR

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Service Brakes
13
ODI 10473983 · 48,000 mi

ON 9/19/2012 AT 12:17 PM I TOOK A FRANTIC CALL FROM MY WIFE. SHE HAD JUST STOPPED TO FILL UP WITH GAS, GOT BACK ON THE INTERSTATE AND SET THE CRUISE CONTROL AT AROUND 75 MPH. SHORTLY AFTERWARDS THE FRONT END STARTED SHAKING AND THE VEHICLE STARTED TO LOSE SPEED. SHE SHUT OFF THE CRUISE AND WAS LOOKING FOR A PLACE TO PULL OVER WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. IT WAS ALREADY GOING OVER 80 MPH WHEN SHE CALLED. I TOLD HER TO STAND ON THE BRAKES-NO EFFECT. I TOLD HER TO PUT HER FOOT ON THE BRAKE AND TO PUSH AND HOLD THE START BUTTO…

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ODI 10476496 · 21,439 mi

THE INCLINE CONTROL LIGHT & THE TRACTION CONTROL LIGHT CAME ON FOR NO REASON. I WAS PARKING MY VEHICLE ON A FLAT SURFACE AND WHEN THESE LIGHTS WERE ON I WAS UNABLE TO PUT THE CAR IN PARK OR REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND SHUT OFF THE VEHICLE WITH MY FOOT ON THE BRAKE. I THEN HAD TO RESTART THE VEHICLE, THE CONTROL AND TRACTION LIGHTS WERE NOT ON AND I WAS ABLE TO PUT THE VEHICLE IN PARK. I WENT DIRECTLY TO THE DEALERSHIP THAT I MADE THE PURCHASE FROM AND WAS TOLD THAT THIS IS A KNOWN DEFECT IN THE BRAKE LINE WHERE THERE IS A S…

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ODI 10555547 · 3,000 mi

WHEN COMING TO A STOP AT A LIGHT OR STOP SIGN, USUALLY ON A SLIGHT DOWNHILL SLOPE, THE VEHICLE ENGINE DIES COMPLETELY. IT USUALLY HAPPENS AFTER THE VEHICLE HAS BE DRIVEN FOR 10-15 MINUTES, PARKED FOR 10-15 MINUTES THEN DRIVEN AGAIN FOR TEN MINUTES. ONCE IT DIES I AM ABLE TO START IT UP RIGHT AWAY. IT IS A PUSH START "KEY" AND THE CAR DIES AFTER I APPLY THE BRAKES AND AM VERY NEAR TO A COMPLETE STOP. THIS HAS HAPPENED WITHIN A FEW MONTHS OF PURCHASE AND OCCURS RANDOMLY, EVERY FEW MONTHS. IT HAS HAPPENED SIX TO TEN TIMES SINCE I PURCHASED TH…

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14
ODI 10468503 · 13,650 mi

VEHICLE UNABLE TO START, EVEN WITH KEY IN 'HOLSTER' IN GLOVE BOX. VEHICLE BRAKE APPEARED TO BE PRESSED DOWN ALREADY AND NO REACTION WHEN START BUTTON WAS PUSHED. THIS HAPPENED MULTIPLE TIMES OVER A 3 DAY PERIOD. AFTER MULTIPLE ATTEMPTS OVER TWO DAYS, THE VEHICLE STARTED. TAKEN TO DEALERSHIP WHO DETECTED NOTHING AND WERE UNABLE TO DUPLICATE THE SITUATION. *TR

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ODI 10468885 · 23,000 mi

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

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ODI 10484958 · 33,500 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE, CAUSING THE ENTIRE DASHBOARD TO GO BLACK WITH THE EXCEPTION OF THE GLOW PLUG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AN ENGINEER WAS REQUESTED TO FURTHER INSPECT THE VEHICLE HOWEVER, HE WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER INSPECTION, THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL HAD A SPO…

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2
ODI 11078495 · 100,000 mi

DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG

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ODI 11244236

DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.

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11
ODI 10468885 · 23,000 mi

STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT OF PARK AFTER STARTED AND STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ARE ILLUMINATED. LOCATED SWITCH AT THE UPPER PART OF THE BRAKE PEDAL AND WHILE CAR WAS IN NEUTRAL, WITH PARKING BRAKE ON, WAS ABLE TO BUMP THE SWITCH BOX AND THEN SHIFT CAR INTO PARK. *TR

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ODI 10470459 · 34,000 mi

MY HUSBAND WAS ON PRIVATE PROPERTY. HE GOT IN THE CAR, PUT THE CAR IN REVERSE AND BACKED UP. HE HEARD A LOUD POP. HE PUT THE CAR IN DRIVE, AND HIS FOOT WAS STILL ON THE BRAKE. THE CAR BEGAN TO ACCELERATE ON ITS OWN WITH HIS FOOT ON THE BRAKE UNTIL THE VEHICLE GOT UP TO 60 MILES PER HOUR. TRYING NOT TO HIT THE HOUSE, OR THE PERSON OUTSIDE OF THE PROPERTY HE MANEUVERED THE CAR INTO THE BACK YARD. THE CAR WAS STEADILY PICKING UP SPEED AND HIS FOOT WAS ON THE BRAKE THE ENTIRE TIME. HE COULD NOT GET THE GEAR TO SHIFT OR THE BRAKES TO WORK. THE VEHIC…

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ODI 10477987 · 25,000 mi

WHEN SHIFTING FROM REVERSE TO DRIVE, VEHICLE CLUNKS AND THEN JOLTS FORWARD. WHEN SHIFTING INTO DRIVE,VEHICLE WHINES, DOESN'T MOVE AND SO I THEN SHIFT BACK INTO PARK WHICH RESULTS IN CLUNKING NOISE. THIS HAS HAPPENED NUMEROUS TIMES. I BROUGHT THIS TO THE ATTENTION OF MY DEALERSHIP ON 8/28/12 AND THEY COULDN'T FIND THE PROBLEM AT THAT TIME. I WAS ADVISED TO KEEP A LOG OF WHEN THE PROBLEM OCCURS WHICH IS OFTEN BUT INTERMITTENT. JUST RECENTLY VEHICLE LOST POWER AT A STOP SIGN (HAD PLENTY OF GAS IN TANK) AND AFTER SEVERAL ATTEMPTS TO KEEP IT RUNNING…

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5
ODI 11187033 · 60,000 mi

REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER

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ODI 11242012 · 110,000 mi

MY CAR HAS STALLED PLENTY OF TIMES WITHIN 3 MONTHS. TWO OF WHICH I COULD HAVE BEEN KILLED ON THE HWY!. CAR STALLS, NO POWER THEN SHUTS OFF. I WOULD SHUT IT OFF FOR A BIT THEN TURN IT BACK ON. I DID TAKE IT IN TO THE SHOP AND THEY FOUND NOTHING ELSE BUT WAS CHARGED FOR THROTTLE AND NEW SPARKS.OH, AND NO LIGHTS ON DASH. SAME THING HAPPENED. LOTS OF MONEY SPENT. I STILL OWE ON IT SO I CAN'T AFFORD TO GET ANOTHER CAR. DON'T KNOW WHAT TO DO NEXT.

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ODI 11279278

WE HAVE REPLACED THE BRAKES SEVERAL TIMES AND THE CALIPERS AS WELL. NOW WE ARE HAVING ISSUES AGAIN WITH THEM. WE SEE THAT THERE HAS BEEN A RECALL FOR THIS ISSUE. THIS HAPPENED IN 2017, 2018, AND NOW AGAIN IN 2019. TWO OUT OF FOUR OF OUR DOORS WILL NOT OPEN FROM THE OUTSIDE, WE SEE THERE IS ALSO A RECALL FOR THIS ISSUE. PLEASE ADVISE US HOW WE GO ABOUT GETTING THESE RECALLS FOR OUR VEHICLE AS WE ARE TIRED OF PUTTING OUT MONEY WHEN WE SHOULDN'T HAVE TO REPEATEDLY.

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0
3
ODI 10604994

I PURCHASED MY 2011 KIA SORENTO APPROXIMATELY 1 YR AGO AND MY INTERIOR LIGHT IN FRONT OVER DRIVER AND PASSENGER COMES ON AND OFF DURING DRIVING. THIS DID IT IN THE BEGINNING THEN STOPPED, NOW IT DOES IT ALL THE TIME WITH THE ILLUMINATING DOOR OPEN SIGN ON DASH. THEY STAY ON MUCH LONGER AND HAPPENS MORE FREQUENTLY. I'M AFRAID TO DRIVE WITH MY GRAND CHILDREN IN CAR, NOT SURE IF SAFE ANYMORE. DEALER NEVER EXPRESSED AT TIME OF PURCHASE THAT THERE WHERE ANY RECALLS FOR THIS VEHICLE. FRONT MAKES NOISE EVERYTIME I PLACE FOOT ON BRAKES, PEOPLE LOOK OV…

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ODI 10949323 · 78,000 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE LOCK FAILED TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156260000 (POWER TRAIN) AND 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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ODI 11324796 · 80,000 mi

SC098XM RECALL HAS BEEN COMPLETED ON MY VEHICLE BUT THE SITE SAYS 'INCOMPLETE'. HOW CAN I GET IT CHANGED? I AM MILITARY STATIONED IN ITALY, I'M GOING TO SHIP THE VEHICLE BACK TO THE STATES BUT ALL RECALLS MUST BE COMPLETED FOR THAT TO HAPPEN. *TR

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

137 mentions · 9.0% of complaints

Median mileage: 100,000 mi (108 usable records).

ODI 10370821 · 2,000 mi

TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2000.

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ODI 10373850 · 3,768 mi

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE CONTACT NOTICED AN INCREASED STOPPING DISTANCE WHEN BRAKING SINCE THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,768.

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ODI 10398744 · 800 mi

TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE LIGHT BEGAN ILLUMINATING. THE CONTACT ALSO BEGAN TO SEE SPARKS COMING FROM THE ENGINE. THE VEHICLE WAS PULLED OVER AND A FIRE BEGAN UNDER THE ENGINE. THE FIRE DEPARTMENT APPEARED TO THE SCENE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS ALSO FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 800.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

118 mentions · 7.8% of complaints

Median mileage: 85,000 mi (99 usable records).

ODI 10380656

2011 KIA SORENTO. CONSUMER WRITES REGARDING PROBLEMS WITH VEHICLE WITHIN THE FIRST 2 MONTHS OF PURCHASE *TGW THE CONSUMER STATED THE STALLED WHILE DRIVING ON THE HIGHWAY. IT WOULD DOWN SHIFT UNEXPECTEDLY AND THEN JERK AND JOLT. THERE WERE TIMES WHEN THE CONSUMER APPLIED THE ACCELERATOR AND THE VEHICLE WOULD NOT RESPOND FOR A SHORT PERIOD BEFORE THE VEHICLE REVVED UP AND ACCELERATED. THE VEHICLE ALSO PULLED TO THE RIGHT AND THERE WAS A BAD GRINDING/RUBBING SOUND COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE, ALONG WITH SPONGY BRAKES WHICH…

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ODI 10381490 · 3,500 mi

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED SHE HEARD A LOUD NOISE UNDERNEATH THE DRIVERS SEAT. THE VEHICLE THEN SHUTTERED, STALLED AND WOULDN'T ACCELERATE. THE DRIVER WAS ABLE TO KEEP DRIVING, BUT COULDN'T ACCELERATE OVER 20 MPH. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE PRESSURE CONTROL SOLENOID VALVE FAILED AND THAT THEY NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500…

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ODI 10389758 · 8,200 mi

WHILE DRIVING ON THE INTERSTATE AT 65 MPH, TRANSMISSION SHIFTED TO 4TH GEAR UNCOMMANDED FROM 6TH GEAR. LARGE BANG AND SUDDEN DECELERATION. THINK OF HITTING A FOOT DEEP POTHOLE..WITHOUT THE POTHOLE. TRANSMISSION LOCKED IN 4TH GEAR UNTIL ENGINE SHUT OFF AND RESTARTED. PROBLEM HAS NOT RECURRED. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

74 mentions · 4.9% of complaints

Median mileage: 44,609 mi (60 usable records).

ODI 10351062 · 68 mi

BOUGHT A 2011 SORENTO LX V6. WIFE DROVE IT HOME THAT NIGHT. I DID NOT DRIVE TILL TWO DAY'S LATER WITH ONLY 105 MILES ON IT, AND IMMEDIATELY FELT THE CALL PULLING RIGHT AT ALL TIMES, EVEN THE STEERING WHEELS IS OFF CENTER. ALSO LIKE OTHER OWNERS; THE CAR HAS THE CONSTANT NOISY FRONT/RIGHT WHEEL, AND THE TRANSMISSION THUD/JERK ABOUT EVERY 5 STARTS. I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO THE SALES MGR. AND EXPLAINED THE SITUATION, HE TOLD ME HE HAD HEARD OF NO SUCH ISSUES ABOUT ANY CARS AT ANY TIME. HE TOLD ME TO COME IN AND TALK TO TH…

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ODI 10379165 · 145 mi

WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALE…

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ODI 10380656

2011 KIA SORENTO. CONSUMER WRITES REGARDING PROBLEMS WITH VEHICLE WITHIN THE FIRST 2 MONTHS OF PURCHASE *TGW THE CONSUMER STATED THE STALLED WHILE DRIVING ON THE HIGHWAY. IT WOULD DOWN SHIFT UNEXPECTEDLY AND THEN JERK AND JOLT. THERE WERE TIMES WHEN THE CONSUMER APPLIED THE ACCELERATOR AND THE VEHICLE WOULD NOT RESPOND FOR A SHORT PERIOD BEFORE THE VEHICLE REVVED UP AND ACCELERATED. THE VEHICLE ALSO PULLED TO THE RIGHT AND THERE WAS A BAD GRINDING/RUBBING SOUND COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE, ALONG WITH SPONGY BRAKES WHICH…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

25 mentions · 1.6% of complaints

Median mileage: 41,000 mi (24 usable records).

ODI 10329032 · 14 mi

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL AND LET THE VEHICLE COAST, IT SEEMED AS IF THE BRAKE PEDAL WAS BEING DEPRESSED WHEN TRAVELING BETWEEN 30-40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS BREAKING DUE TO THE TORQUE CONVERTER. THE DEALER TOOK THE VEHICLE FOR A 23 MILE DRIVE AND THAT ALTHOUGH THE FAILURE DID OCCUR, IT WAS NORMAL. THE CONTACT WAS CONCERNED THAT HE COULD POSSIBLY LOSE CONTROL OF THE VEHICLE. THE …

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ODI 10371599 · 9,298 mi

THE BRAKE PEDAL ALWAYS SEEMED TO GO DOWN A LONG DISTANCE WHEN APPYLING, BEFORE THE BRAKES STARTED TO WORK.. I HAD THE DEALER CHECK. THE MASTER CYLINDER WAS REPLACED. THE NEXT MORNING, AT HOME, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR!. WITHIN THE NEXT 3 WEEKS, THE DEALER HAD 2 MORE MASTER CYLINDERS AND THE ABS REPLACED. CORPORATE TECH WAS SENT TO CHECK BRAKE SYSTEM. EVERYTHING WAS TO SPEC AND OK. THE BRAKES WORK OK, BUT THAT "SOFT" BRAKE PEDAL FEEL STILL EXISTS.

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ODI 10455961 · 1,500 mi

AFTER USING BRAKES TO SLOW DOWN, ACCELERATOR HESITATES. NEED TO PUSH GAS PEDAL DOWN SEVERAL TIMES BEFORE ACCELERATING (IT BECOMES "DEAD"). HAS OCCURRED AT LEAST 6 TIMES IF NOT MORE. REPORTED IT TO DEALERSHIP TWICE AND THEY ATTRIBUTED IT TO THE FACT THAT IF YOU USE TWO FEET TO DRIVE (LEFT FOOT ON BRAKE - RIGHT ON GAS) AND IF THERE IS A CHANCE THAT LEFT FOOT MAY BE SLIGHTLY TOUCHING BRAKE PEDAL, THEN THE COMPUTER IS "CONFUSED". NOT AN ACCEPTABLE ANSWER. SOME PEOPLE DO DRIVE THIS WAY AND THIS SHOULD BE TAKEN INTO ACCOUNT. IT IS A SAFETY RISK …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

20 mentions · 1.3% of complaints

Median mileage: 37,750 mi (16 usable records).

ODI 10419404 · 7,000 mi

I HAVE A 2011 KIA SORENTO. ON SEVERAL OCCASIONS THE "PUSH BUTTON START" WOULD NOT START. ONCE, IT STARTED I TOOK THE CAR INTO THE SERVICE DEPARTMENT. BUT, THEY COULD NOT FIND ANY PROBLEMS. THE PROBLEM SEEMS TO BE HAPPENING MORE OFTEN. TODAY AFTER SEVERAL HOURS IT STILL WILL NOT START. I WILL HAVE TO HAVE IT TOWED IN THE MORNING AND DEAL WITH THE SAME ISSUE AGAIN. ALSO ON SEVERAL OCCASIONSI WAS UNABLE TO TAKE MY CAR OUT OF DRIVE AND PUT IT IN PARK. I HAD TO PUT MY EMERGENCY BRAKE ON AND SHUT OFF THE CAR AND RESTART IT. *TR

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ODI 10447250 · 11,815 mi

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALE…

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ODI 10485923 · 23,000 mi

PUT KEY IN IGNITION, ALL LIGHTS ON DASH CAME ON AS NORMAL, RADIO CAME ON AS NORMAL, ENGINE DID NOTHING, MADE NO SOUND WHATSOEVER. AFTER SEVERAL ATTEMPTS TO CRANK VEHICLE EVENTUALLY STARTED. AFTER THE 3RD TIME THIS HAPPENING I TOOK IT TO ALL STAR KIA OF BATON ROUGE (THE ONLY KIA DEALERSHIP IN THE BATON ROUGE AREA, WHICH IS APPROXIMATELY 45 MINUTES ON A GOOD DAY FROM MY HOME). VEHICLE WAS THERE ONLY 30 MINUTES WHEN I WAS TOLD IT WAS MY BATTERY, WHICH I KNEW WAS INCORRECT BECAUSE EVERYONE KNOWS A DEAD BATTERY WOULD NOT HAVE ALLOWED MY RADIO AND…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

15 mentions · 1.0% of complaints

Median mileage: 52,178 mi (10 usable records).

ODI 10366938 · 10,400 mi

PURCHASE USED 2011 KIA SORENTO WITH LESS THAN 12,000 MILES FROM DEALERSHIP. CAR WAS MAKING LOUD NOISES 2 DAYS AFTER PURCHASE IN THE FRONT OF THE VEHICLE. TOOK IT IN IT WAS THE POWER STEERING PUMP WHICH NEEDED TO BE REPLACED. AFTER IT'S REPLACEMENT LESS THAN A WEEK LATER THE PROBLEM STARTED UP AGAIN. DEALERSHIP SAID IT WASN'T BLEED PROPERLY AND HAD AIR IN THE SYSTEM. AFTER THEY BLEED THE PUMP THE NOISE STARTS UP NEXT DAY. NOW THEY HAVE TWO REPLACE THE PUMP AGAIN. HOWEVER THEY DON'T HAVE THE PART IN STOCK. AFTER DRIVING AROUND FOR A WEEK WAITING …

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ODI 10386784 · 10 mi

THE 2011 KIA SPORTAGE COMES NEW THIS YEAR WITH ELECTRIC POWER STEERING. THE CAR IS STEERED BY AN ELECTRIC MOTOR ACTIVATED BY REOSTATES WHEN THE WHEEL IS TURNED. THE STEERING IS VERY JERKY, DARTING FROM LEFT TO RIGHT ON LEVEL ROADS. IN HIGH CROSS WINDS AND RAIN COVERED ROADWAYS THE CAR BECOMES HIGHLY UNSTABLE. I HAVE CONTACTED THE DEALER THAT SOLD ME THE CAR AND WAS INFORMED THIS IS A PROBLEM WITH THE CAR BUT THEY HAVE NO SOLUTION FOR IT. I HAVE SPOKEN WITH OTHER OWNERS OF THIS CAR AND THEY EXPERIENCED THE SAME PROBLEMS. THIS IS THE MOST UNSTABL…

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ODI 10429442 · 8,700 mi

WHILE DRIVING DOWN THE EXPRESSWAY, WITHOUT WARNING, THERE WAS A CATASTROPHIC ENGINE FAILURE CAUSING ONE OR TWO OF THE CONNECTING RODS TO BLOW THROUGH THE OIL PAN AND START A FIRE FROM THE FRONT OF THE VEHICLE TO THE BACK UNDERNEATH THE CARRIAGE. THE FLAMES CAME UP THE SIDES AND BACK OF THE CAR. NEEDLESS TO SAY IT WAS EXTREMELY FRIGHTENING. LOOKING AT THE DAMAGE OF THE CAR I NEVER EXPECTED THEM TO ATTEMPT TO REPAIR THIS CAR YET THEY DID. THE CAR WAS DOWN FOR ALMOST TWO MONTHS, THE SECOND ENGINE AND POWER STEERING FAILED BEFORE WE EVEN DROVE …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

6 mentions · 0.4% of complaints

Median mileage: 125,609 mi (2 usable records).

ODI 11081379 · 126,000 mi

CAR HAS BEEN BURNING OIL FOR AWHILE, SO WE ARE CONSTANTLY TOPPING IT OFF. WE ARE DILIGENT ABOUT ROUTINE OIL CHANGES. THERE HAS ALSO BEEN A CLICKING ON HARD ACCELERATION THAT HAS NO KNOWN CAUSE, EVEN AFTER BEING INVESTIGATED ON 2 OCCASIONS. YESTERDAY, WHILE ON THE HIGHWAY, THE CAR LOST POWER. GOT TO AN EXIT AND HAD CAR TOWED TO SHOP. GOT THE CALL TODAY THAT THERE IS A HOLE IN ONE OF THE PISTONS AND ENTIRE ENGINE NEEDS TO BE REPLACED. CONTACTED KIA AND THIS YEAR IS NOT INCLUDED IN THE MULTIPLE ENGINE RECALL LIST. CAR HAS APPROXIMATELY 126,000 MIL…

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ODI 11195049

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE THAT CAUSED THE OIL TO CONSTANTLY HAVE TO BE REFILLED IN THE VEHICLE. AN OIL CONSUMPTION TEST WAS PROVIDED BY BENSON KIA OF SPARTANBURG (1100 N PINE ST, SPARTANBURG, SC 29303, [phone removed]) AND IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE RADIATOR. AFTER THE OIL CONSUMPTION TEST WAS RENDERED, THE OIL LEAKED UNDER THE VEHICLE. THE DEALER AND MANUFACTURER REFUSED TO COMPLY WITH AN EXTENDED WARRANTY CAMPAIGN FOR THE ENGINE ASSEMBLY A…

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ODI 11322463 · 125,218 mi

ON 6/5/17 I WAS DRIVING FROM MCCALL TO BOISE IDAHO WHICH IS APPROXIMATELY 90 MILES. I PARKED THE CAR AT WALMART AND WENT OUT TO START IT AND IT WOULD NOT START AT FIRST THEN WHEN IT WOULD RESTARTED IT WOULD DIE QUICKLY APPROXIMATELY 3 TIMES. I DROVE IT TO THE BOISE DENNIS DILLON KIA DEALERSHIP AND ON THE WAY IT STALLED, DID CHUGGING SOUND AT A STOP SIGN IN TOWN AND JERKED FORWARD AND I WAS ABLE TO MAKE IT THERE. THE CAR HAS BEEN BURNING OIL AND I WOULD HAVE TO PUT A QUART OF OIL IN PROBABLY ONCE A WEEK. MY BROTHER WHO IS A MECHANIC HELPED ME TO…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b