Auto Recall Watch
U.S. public vehicle records

2012 Kia SORENTO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

880 owner complaints analyzed

5 distinct recall campaigns

90,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 601 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 461 of 880 complaints (52.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior16418.6%
Engine operation12614.3%
Electrical and battery issues9110.3%
Steering behavior596.7%
Transmission and shifting283.2%
Fuel system concerns121.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
461
Electrical System
127
Air Bags
81
Unknown Or Other
81
Service Brakes, Hydraulic
66
Exterior Lighting
55
Power Train
53
Service Brakes
33
Component breakdown data
CategoryCount
Engine461
Electrical System127
Air Bags81
Unknown Or Other81
Service Brakes, Hydraulic66
Exterior Lighting55
Power Train53
Service Brakes33

Engine: 461; Electrical System: 127; Air Bags: 81; Unknown Or Other: 81; Service Brakes, Hydraulic: 66; Exterior Lighting: 55; Power Train: 53; Service Brakes: 33

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
83
25,000 to 49,999
57
50,000 to 74,999
76
75,000 to 99,999
132
100,000 to 149,999
189
150,000 and above
64
Reported problems by failure mileage data
CategoryCount
Under 25,00083
25,000 to 49,99957
50,000 to 74,99976
75,000 to 99,999132
100,000 to 149,999189
150,000 and above64

Under 25,000: 83; 25,000 to 49,999: 57; 50,000 to 74,999: 76; 75,000 to 99,999: 132; 100,000 to 149,999: 189; 150,000 and above: 64

100,000 to 149,999 miles has the most reports with usable mileage (189). 279 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
7
2012
27
2013
29
2014
53
2015
32
2016
44
2017
86
2018
109
2019
138
2020
60
2021
65
2022
39
2023
60
2024
91
2025
20
2026
20
Complaints over time data
CategoryCount
20117
201227
201329
201453
201532
201644
201786
2018109
2019138
202060
202165
202239
202360
202491
202520
202620

2011: 7; 2012: 27; 2013: 29; 2014: 53; 2015: 32; 2016: 44; 2017: 86; 2018: 109; 2019: 138; 2020: 60; 2021: 65; 2022: 39; 2023: 60; 2024: 91; 2025: 20; 2026: 20

Pattern summary

Engine leads the component reports. Braking behavior appears in 164 complaint narratives. Engine operation appears in 126 complaint narratives. Electrical and battery issues appears in 91 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10418873 · 2011-08-04 (August 4, 2011)

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

Owner-reported narrative. 100 miles reported. Look up ODI 10418873 at NHTSA ↗

Owner report 10422390 · 2011-08-29 (August 29, 2011)

I WAS STARTING OFF FROM STOP SIGN AND FELT AND HEARD A LOUD THUD FROM THE ENGINE AREA. IMMEDIATELY THE 2012 SORENTO LOST POWER AND WOULD NOT SHIFT. IT WOULD CONTINUE TO MOVE AT ABOUT 5 MPH. THE ENGINE DID NOT STOP. I STOPPED THE VEHICLE AND RESTARTED BUT WITH THE SAME SYMPTOMS. BEING VERY CLOSE TO THE DEALER, I TOOK IT IN. THE SALES DEPT HAS AGREED TO FIND ANOTHER VEHICLE AND REPLACE THIS ONE. I'M NOT SO SURE... *TR

Owner-reported narrative. 125 miles reported. Look up ODI 10422390 at NHTSA ↗

Owner report 10428112 · 2011-10-01 (October 1, 2011)

WHEN STARTING VEHICLE WITH THE START BUTTON, THERE IS A LOUD POPPING SOUND AND THE VEHICLE EITHER WANTS TO LUNG FORWARD OR BACKWARDS IN THE PARK POSITION, TOOK THE VEHICLE BACK TO THE DEALER THE FIRST TIME, I'M TOLD THAT UNTIL THEY ACTUALLY HEAR THE NOISE THEY CANNOT DETECT WHAT IS CAUSING IT SINCE NO CHECK ENGINE LIGHT COMES ON THEY DID NOTHING SINCE THEY DIDN'T HEAR THE NOISE. TOOK VEHICLE BACK SECOND TIME AS NOW THE SOUND IS GETTING LOUDER AND THE LUNGING IS MORE PROMINENT , AS THE SERVICE MANAGER WAS CHECKING THE VEHICLE IN SHE STARTED VEHI…

Owner-reported narrative. Look up ODI 10428112 at NHTSA ↗

Owner report 10428534 · 2011-09-28 (September 28, 2011)

2012 KIA SORENTO V-6 AWD VEHICLE SURGES EITHER FORWARD OR REVERSE DURING START UP AS IF ITS PARTIALLY IN GEAR. ONCE STARTED IT SEEMS TO BE FINE AND DRIVES NORMALLY. THE ISSUE WAS SPORADIC AT FIRST BUT IS NOW OCCURING ON A DAILY BASIS. THE DEALERSHIP WAS FIRST CONTACTED ON 8/27/11. THE VEHICLE WAS THEN TAKEN IN ON 9/6/11 BUT WAS NOT FIXED AS THE DEALERSHIP WAS HAVING COMPUTER RELATED ISSUES. I HAVE NOT BEEN SUCCESSFUL IN GETTING A RESPONSE FROM THE DEALER SINCE THEN! 9/28/11

Owner-reported narrative. 1,500 miles reported. Look up ODI 10428534 at NHTSA ↗

Owner report 10430700 · 2011-10-18 (October 18, 2011)

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

Owner-reported narrative. 1,300 miles reported. Look up ODI 10430700 at NHTSA ↗

Owner report 10433016 · 2011-10-27 (October 27, 2011)

TL* THE CONTACT OWNS A 2012 KIA SORENTO SX. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY AT ANY GIVEN TIME WITHOUT WARNING. THE ENGINE WOULD EXHIBIT AN ABNORMAL INCREASE IN RPMS AND THE CONTACT WOULD THEN HAVE TO DEPRESS THE BRAKES TO CONTROL THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 450 AND THE CURRENT MILEAGE WAS 600.

Owner-reported narrative. 450 miles reported. Look up ODI 10433016 at NHTSA ↗

Owner report 10440119 · 2011-12-16 (December 16, 2011)

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF WHEN IT ROLLED BACKWARD AND CRASHED INTO A NEIGHBORING HOME. THE CONTACT STATED THAT BEFORE SHUTTING THE VEHICLE OFF, HE WAS UNABLE TO SHIFT INTO PARK AND SHUT OFF THE VEHICLE WHILE IN DRIVE. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED AND AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

Owner-reported narrative. 4,500 miles reported. Look up ODI 10440119 at NHTSA ↗

Owner report 10442429 · 2012-01-04 (January 4, 2012)

I HAVE A 2012 KIA SORENTO. BOUGHT WITH 114 MILES ON IT. I HAVE THE AUTOMATIC TRANSMISSION, EX AWD MODEL W/POWER SHIFTING. I NOTICED AFTER DRIVING MY CAR SHORTLY AFTER PURCHASING THAT THE CAR WOULD NOT SHIFT WHEN IT SHOULD. RPMS WOULD REACH UP TO 4000 AND THE CAR STILL WOULD NOT SHIFT. I HAVE TO MANUAL SHIFT THE CAR INTO THE NEXT GEAR SINCE MY AUTOMATIC TRANSMISSION HAS TROUBLE. IF I WANTED A STANDARD TRANSMISSION - I WOULD HAVE PURCHASED ONE. *TR

Owner-reported narrative. Look up ODI 10442429 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V626000 · Power Train:Automatic Transmission

Reported: 2015-10-06 (October 6, 2015)

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

NHTSA campaign record ↗
17V224000 · Engine And Engine Cooling:Engine

Reported: 2017-03-31 (March 31, 2017)

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

NHTSA campaign record ↗
18V907000 · Engine | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2018-12-19 (December 19, 2018)

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

NHTSA campaign record ↗
20V750000 · Engine

Reported: 2020-12-02 (December 2, 2020)

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

NHTSA campaign record ↗
23V652000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2023-09-25 (September 25, 2023)

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

880 unique complaints in this selection. Analysis snapshot: 2026-09-30.

68.3%Usable mileage601 / 880 records
100.0%Valid incident date880 / 880 records
100.0%Valid filing date880 / 880 records
100.0%Ordered incident and filing dates880 / 880 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.6%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6626.7%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Look up ODI 10545551 at NHTSA ↗

577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

Look up ODI 10661198 at NHTSA ↗

1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

Look up ODI 10948107 at NHTSA ↗

2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

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4618.6%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

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3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

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14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

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11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

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3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

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11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

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2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

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3915.8%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

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3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

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3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

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614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

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2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

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Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

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697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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1229.8%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

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374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

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93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

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5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

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1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

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13554.7%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

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6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

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2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

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49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

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1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

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858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

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15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

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9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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1058.4%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

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172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

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93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

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5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

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00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

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10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

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21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

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717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

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00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

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798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

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8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

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11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

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3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

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42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

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31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

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21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

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22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

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515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

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304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

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141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

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103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

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51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

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41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

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10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

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00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

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34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

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222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

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353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

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324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

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9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

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2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

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112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

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42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

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62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

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105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

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75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

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12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

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22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine69,000–123,000 mi99,612 mi345
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

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ODI 10473846 · 11,000 mi

ON 08/12/12 WHILE DRIVING IN CRUISE CONTROL AT APPROXIMATELY 72-74 MPH, I EASED OUT INTO THE PASSING LANE TO PUT MYSELF BEHIND SOMEONE GOING FASTER. THE CAR SUDDENLY DOWNSHIFTED AND ACCELERATED WITH MAXIMUM THROTTLE. I TOUCHED THE BRAKE PEDAL MODERATELY TO DISCONNECT THE CRUISE CONTROL. THE CAR CONTINUED AT MAXIMUM ACCELERATION AND IN THE PASSING GEAR. I THEN APPLIED THE BRAKES WITH GREAT VIGOR AND THE CRUISE CONTROL DISCONNECTED AND THE VEHICLE SLOWED DOWN. AFTER A SHORT WHILE I REACTIVATED THE CRUISE CONTROL AND DROVE ABOUT 60 MILES WITH…

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ODI 10486070 · 22,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN TOWED TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE LOCKED UP AND AS A RESULT, IT WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 22,000... UPDATED 01/04/13 *BF THE DEALER REPLACED THE ENGINE BLOCK UNDER WARRANTY. UPDATED 01/09/13

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Electrical System35,427–111,000 mi71,329 mi75
ODI 10451371 · 38 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE PUSH START FEATURE DID NOT PROPERLY FUNCTION AND WOULD NOT TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCONNECTED THE IGNITION FROM UNDER THE HOOD, BUT HAD NOT BEEN ABLE TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38. THE VIN WAS NOT AVAILABLE.

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ODI 10452424 · 6,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE RELATED TO THE ELECTRONIC SYSTEM. THE DEALER STATED THAT THE KEY MIGHT HAVE DISCONNECTED FROM THE VEHICLE AND CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF HAVING THE KEY SYNCHRONIZED WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FA…

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ODI 10481092 · 10,321 mi

WHILE ATTEMPTING TO START THE VEHICLE IT WOULD NOT START. THE 2012 SORENTO HAS A PUSH BUTTON START. THE ISSUE STARTED THE DAY WE PURCHASED THE VEHICLE AND IT SEEMS LIKE IT IS A REPEATED ISSUE. THE KIA DEALER IN OMAHA NEBRASKA REPLACED THE SWITCH TWICE AND THE DEALER IN FAIRVIEW HTS, IL HAS REPLACED THE SAME PART AT LEAST THREE TIMES. I'M THINKING LEMON. IT IS CURRENTLY AT THE DEALER IN FAIRVIEW HTS, IL FOR THE SAME ISSUE AGAIN. *TR

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Air Bags79,000–117,250 mi97,000 mi53
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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ODI 10458567 · 8,426 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE BETWEEN THE FRONT AND REAR PASSENGER SIDE DOORS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HIP AND NECK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, HIP, RIGHT ARM AND RIGHT LEG. THE DRIVER AND PASSENGER WERE BOTH TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEA…

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ODI 10473009 · 15,000 mi

I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR

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Unknown Or Other69,750–119,000 mi90,000 mi43
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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ODI 10449316 · 233 mi

THE 2012 KIA SORENTO LX AWD WAS PURCHASED NEW WITH 233 MILES ON IT. THE VEHICLE'S AUTOMATIC TRANSMISSION REGULARLY HESITATES TO UP-SHIFT DURING SMOOTH ACCELERATION WHILE UNDER NORMAL DRIVING CONDITIONS (FLAT ROADS, CRUISING SPEEDS), CAUSING THE ENGINE TO HANG IN THE 3500+ RPM RANGE. WHEN THE CAR HAS FINISHED ACCELERATING AND HAS REACHED CRUISING SPEED, MY FOOT BACKS OFF THE ACCELERATOR PEDAL AND IT STILL DOES NOT UP-SHIFT OR EVEN COAST. INSTEAD, THE VEHICLE DRASTICALLY DECELERATES AS THE ENGINE RPMS DROP BECAUSE THE TRANSMISSION REMAINS IN T…

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ODI 10494596 · 5,550 mi

THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WH…

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Service Brakes, Hydraulic73,500–151,370 mi114,216 mi27
ODI 10443650 · 10,000 mi

WHILE COMING TO STOP AT INTERSECTION OR PULLING INTO PARKING LOT SPACE AT LOW SPEED, I COULD HEAR AND FEEL BRAKES GRINDING TO A COMPLETE STOP, UPON RELEASING THE BRAKE PEDAL I COULD HEAR AND FEEL WHAT I BELIEVE TO BE THE CALIPERS GRINDING AS THEY RELEASE. IT HAPPENS WHENEVER I COME TO A STOP OR WHEN I AM ABLE TO DRIVE FORWARD UPON RELEASE OF THE BRAKES. I FEEL UNSAFE DRIVING THIS VEHICLE. THIS NOISE OCCURRED JUST AFTER 10000 MILES. BEFORE THIS QUIET AND SMOOTH BRAKING. ON JANUARY 11, 2012 I TOOK THE VEHICLE IN AND SERVICE DESK PERSON SAID THE S…

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ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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ODI 11556253 · 114,216 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the MIL warning light, the ABS warning light, the brake warning light, and the traction control warning light were illuminated. The local dealer was contacted and provided a cost for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time…

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Exterior Lighting67,500–120,250 mi95,500 mi28
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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ODI 10575061 · 13,000 mi

I HAVE A 2012 SORENTO THAT HAS BEEN NOTHING BUT A CONSTANT HEADACHE. JUST SOME MINOR ISSUES HAVE BEEN A HEADLIGHT THAT CONTINUOUSLY HAS TO BE REPLACED BECAUSE OF A SHORT THAT THEY SERVICE DEPARTMENT CAN'T GET TO THE BOTTOM OF. I MEDIUM ISSUE THAT IS BECOMING A HEALTH HAZARD IS THAT THE CAR IS LEAKING WATER INTO THE FLOORBOARD AND CAUSING MOLD TO GROW. AN EVEN BIGGER ISSUE IS THAT WHEN WITH SPEEDING UP FAST LIKE WHEN ENTERING AN INTERSTATE OR SLOWING DOWN THE VEHICLE WILL COMPLETELY STALL AND I HAVE TO MAKE MY WAY OFF THE ROAD TO RESTART THE VE…

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ODI 10702294 · 60,000 mi

ON MONDAY, MARCH 23 AT 8 PM, I ARRIVED HOME AND PARKED MY CAR IN OUR DRIVEWAY CLOSE TO OUR HOUSE. I LOVED UP AND WENT INSIDE. AT 4:30 AM WEDNESDAY MORNING, MY SON CAME INTO OUR BEDROOM SAYING BE THOUGHT SUNSHINE WAS TRYING TO BREAK INTO MY CAR BECAUSE THE CAR ALARM WAS GOING OFF. I WENT TO THE WINDOW TO LOOK OUT, AND IMMEDIATELY SEE THAT THE CAR WAS ON FIRE. THE FLAMES APPEARED TO BE COMING FROM THE LEFT DRIVER'S SIDE TAIL LIGHT. WE CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE BACK HALF OF THE CAR WAS ON FIRE. THE FIRE WAS ROA…

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Power Train10,075–104,500 mi33,000 mi44
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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ODI 10428534 · 1,500 mi

2012 KIA SORENTO V-6 AWD VEHICLE SURGES EITHER FORWARD OR REVERSE DURING START UP AS IF ITS PARTIALLY IN GEAR. ONCE STARTED IT SEEMS TO BE FINE AND DRIVES NORMALLY. THE ISSUE WAS SPORADIC AT FIRST BUT IS NOW OCCURING ON A DAILY BASIS. THE DEALERSHIP WAS FIRST CONTACTED ON 8/27/11. THE VEHICLE WAS THEN TAKEN IN ON 9/6/11 BUT WAS NOT FIXED AS THE DEALERSHIP WAS HAVING COMPUTER RELATED ISSUES. I HAVE NOT BEEN SUCCESSFUL IN GETTING A RESPONSE FROM THE DEALER SINCE THEN! 9/28/11

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ODI 10440119 · 4,500 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF WHEN IT ROLLED BACKWARD AND CRASHED INTO A NEIGHBORING HOME. THE CONTACT STATED THAT BEFORE SHUTTING THE VEHICLE OFF, HE WAS UNABLE TO SHIFT INTO PARK AND SHUT OFF THE VEHICLE WHILE IN DRIVE. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED AND AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

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Service Brakes17,806–75,000 mi57,111 mi22
ODI 10476871 · 20 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKES FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20. ..UPDATED 11/01/12 *BF UPDATED UPDATED 11/02/2012 *JS

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ODI 10494596 · 5,550 mi

THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WH…

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ODI 10531913 · 11,000 mi

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-103None
ODI 11619543

Pearl White 2012 KIA SORENTO paint peeling/chipping on passenger side hood.

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ODI 11620470

There is a recall on my vehicle. I received my first letter in May2024. I took it to dealership and they ran test but said they couldnt fix the recall bc Kia hasn't sent them the remedy so they sent us home. I called Kia customer service and they said when remedy is ready I'll get another letter. I just got that letter a few days ago and called dealership (Superior kia Orangeburg SC). They will fix recall but trying to charge me for testing again claiming it's because recall wasn't fixed last time I brought it in..this was not my fault and they…

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ODI 11621288

See attached document for complaint.

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2024-110None

No examples available for this selection.

2024-121None
ODI 11633041

Driving on the highway, engine began to tick and make strange noise, engine light flashed, oil light cam on and engine ceased.

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2025-012None
ODI 11634693

Not sure if you can help me, we bought a 2012 Kia Sorrento in 2011. The motor blew up at 92,000 miles. There was a recall on it and the motor was replaced. They gave us lifetime warranty on the motor. The second motor blew up as we were driving it at on 100,000 miles on the that motor. Luckily we were not on the freeway at the time. We took it to Findlay motors in Las Vegas for a new motor under the warranty. They contacted the KIA corporate office in Irvine Ca and denied our warranty. We have put in over $8,000.00 in the last two years on new …

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ODI 11635755 · 142,739 mi

The contact owned a 2012 Kia Sorento. The contact stated that while the vehicle was parked and unoccupied, she was informed by an individual if she was the owner of the vehicle since it was smoking and caught on fire. Prior to the fire, unknown warning lights would illuminate and un-illuminated intermittently. The Fire Department was on the scene and extinguished the fire. The vehicle was towed to an impound lot and then towed by the insurance company. The vehicle was deemed a total loss by the insurance company. The local dealer was contacted;…

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2025-022None
ODI 11641661 · 100,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that upon parking the vehicle at his home, an abnormal burning odor began to emit from the vehicle's vents. Upon inspection of the vehicle, the contact discovered that the engine had caught fire and did not engulf beyond the vehicle's firewall. The contact used his home's water hose and sprayed the engine for approximately 25-30 minutes until the fire was fully extinguished. The police and fire departments were not notified of the failure and no injuries were reported. Upon investigation, …

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ODI 11644955

I had my mechanic come to my house to diagnose what has been going on and it is a recall on the motor. Along with my car throwing codes as well. I purchased the car from car max told them almost a year ago something was wrong with my car and they told me it was nothing it was a transmission issue. My father raised me to learn how to fix vehicles so o knew something was wrong. Now due to their negligence I am stranded with two small children.

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2025-031None
ODI 11646638

The downhill break control (DBC) and the traction control system is is engaged and eliminated in the dash. It causes smoke or steam to come from under the hood after it is driven. This is the second time this issue has happened. I spent over $3,000 and six months getting this fixed last time. If there is not a recall on these things it should be recalled and fixed without me having to pay for it again. I believe it should have been covered the first time it happened.

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2025-041None
ODI 11657564 · 140,000 mi

The contact owns a 2012 Kia Sorento. The contact stated while driving 35 MPH, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed with a bearing failure and the failure was linked to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

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2025-054None
ODI 11658437

Left rear sub frame cracked in half while driving car . 2017 they did work to the under belly in reference to corrosion of the car . Has therr been any other complaints about this vehicle type ?

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ODI 11660651

The engine was replace May 1, 2025 and on May 11, 2025 the car caught on fire. It was a total loss.

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ODI 11661590

[XXX] brought car in to dealer with engine problem, I was told it needed a new engine and would be replaced under warranty. April 27th 2025 I picked up my car, two weeks later on [XXX], driving home from work the engine caught on fire, I was able to pull over, got out and called 911. In 5 minutes the whole front end was engulfed in flames. Coconut Creek Police arrived first, then the fire department. The fire department extinguished the fire. I didn't notice any warning lamps, car was driving fine, I filed a claim with my insurance, AAA, I also…

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2025-061None
ODI 11666032

I smelled fuel in & around vehicle. Did some checking discovered cracked fuel rail , causing significant fuel leak when engine is on. Did some more research online discovered 2012 KIA Sedona recall SC188 “fuel rail leak” Identical issue my 2012 Sorento has but my VIN does not come up with fuel leak recall. There is however recall 23V652 HECU replacement- engine fire possible

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2025-070None

No examples available for this selection.

2025-082None
ODI 11679948

Parking lights stay on, change brake light switch but the hole that the switch goes in is not aligned with the brake stopper to turn off the stop brakes, therefore it remains on. Battery needs to be unplugged to keep from draining. The mechanism to stop the lights from remaining on is somehow shifted to no longer turn off the brake lights.

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ODI 11681568 · 11,877 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 60 MPH, the vehicle jerked with an abnormal rattling coming from the engine. The check engine warning light was illuminated. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was then towed to a dealer, where it was diagnosed, and determined that there were metal shavings found inside the engine. The dealer requested…

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2025-093None
ODI 11684273

My pearl white paint is chipping and peeling off my car

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ODI 11688229

Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’t Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And The Other Vehicle Was Transported To Uab Hospital.

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ODI 11689440 · 204,000 mi

The contact owns a 2012 Kia Sorento. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the traction control and ABS warning lights were illuminated. In addition, the contact stated that the vehicle stalled and went into LIMP Mode. The vehicle was driven to the residence. The contact used a portable diagnostic machine and retrieved DTC: C1613,C1205, C1206, C1207, C1208, C1210 and C1211. The vehicle was not diagnosed or r…

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2025-101None
ODI 11694509 · 106,334 mi

The contact owns a 2012 Kia Sorento. The contact stated that, while driving at 60 MPH, she observed smoke emanating from the engine compartment, prompting her to attempt to pull to the shoulder of the roadway. During the attempt, the contact stated that she then heard an abnormal pop, after which the vehicle lost motive power, and within a moment, the entire front end of the vehicle was engulfed in flames. Upon exiting the vehicle and being assisted by bystanders, the contact was informed that the bystanders had attempted to alert her on the ro…

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2025-111None
ODI 11701341

Engine Intake gasket oil leak.

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2025-122None
ODI 11703240 · 212,000 mi

The contact owns a 2012 Kia Sorento. The contact stated the vehicle was serviced at the local dealer for the NHTSA Campaign Number: 23V652000(SERVICE BRAKES, HYDRAULIC) regarding a safety fire hazard. Days later, while the vehicle was idling, smoke was suddenly present coming from under the hood. The contact opened the hood of the vehicle and discovered flames and smoke coming from the fuse box located in the front of the engine bay. The contact, who was a local fire investigator, retrieved a fire extinguisher and extinguished the flames. The f…

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ODI 11707873 · 160,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that her son had reported that the vehicle was losing motive power and had failed to exceed 15 MPH while driving. The check engine warning illuminated. The contact advised the driver to pull over and to stop the vehicle. The vehicle was towed to a local dealer, who diagnosed the vehicle and advised that the engine had failed the engine bearing test and several other engine tests. The contact was advised that the vehicle could not be driven. The contact advised the dealer that in 2024, the…

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2026-012None
ODI 11708690

The check engine light came on 12/29 and was driven approximately 50 miles. On Jan 3, 2026 vehicle was driven app. 5 miles and left parked at a friends. There was a little smoke coming out from under the hood, but this is not unusual as car had small oil leak for at least 3 years that no one could find to fix but burned off on engine and gave constant oily smell. Under 10 minutes later driver was notified that neighbors heard 3 explosions, car was on fire and fire department was coming. When driver went back to where vehicle was parked, fire wa…

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ODI 11709737 · 106,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the rod bearings were knocking, and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 15V626000 (Power Train), 23V652000 (Service Brakes, Hydraulic), and 20V750000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact called the warranty company which declined the repairs. The failure mileage was approximately 106,000.

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2026-025None
ODI 11715455 · 250,000 mi

The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 20V750000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving into a parking spot, the vehicle suddenly lost power and stalled. The contact later replaced the battery, but the vehicle failed to start. The vehicle was towed to a certified mechani…

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ODI 11715679

Rear subframe is completely rusted out on one side makes it completely undrivable especially with my young children.

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ODI 11717050 · 97,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the air bag warning light was permanently illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.

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2026-033None
ODI 11722989

Engine Knocking - Car enters limp mode and has a known recall. KSDS was updated in prior recall and engine has failed at 118k Miles. Car has been well maintained. Kia asks for maintenance records, records were provided and they will not take action. KIA avoided fixing the engine and just updated software to tell you when this happens and now that the engine is failing will not honor their warranty or do work on the car despite sending maintenance records of over 10 years

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ODI 11726983

The contact owns a 2012 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light was flashing on the instrument panel. There was a misfire coming from the engine. The contact stated that the vehicle was sputtering while depressing the accelerator pedal and cautiously drove to the nearest independent mechanic. The mechanic used a code scanner and retrieved a fault code for an inoperable knock sensor and wiring harness. The vehicle was also taken to another independent mechanic who provided the same information. T…

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ODI 11727241

Engine warning lamp illuminated as the engine lost some power. Code was diagnosed as the knock sensor issue. Unit taken to mechanic to evaluate and diagnose. Repair shop notified us that based on the sensor, the engine could succumb to a failure at any time. Engine oil was flushed, cleaned, and replaced. Code was addressed currently. This is similar to the failures observed by other engines in this class, however, it does not appear this engine is part of the lifetime warranty or recall.

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2026-042None
ODI 11729041

In September 2025, an authorized Kia dealership performed recall SC284XM (HECU electrical short fire risk) on this 2012 Kia Sorento. During the repair, the dealership disconnected the battery, resetting the PCM/ECU and clearing all OBD-II readiness monitors including the oxygen sensor monitor. Despite driving hundreds of miles afterward, the O2 sensor monitor has not reached a Ready state. A malfunctioning or unmonitored oxygen sensor creates a direct safety risk , the PCM cannot properly regulate the fuel-air mixture, increasing the risk of ca…

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ODI 11734042

The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under major safety recalls for engine failure and fire risks. The primary issue involves metal debris from manufacturing that can cause premature engine bearing wear, stalling, and fire. You should check your VIN on the NHTSA site or Kia's recall page to confi…

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2026-051None
ODI 11736289

The contact owned a 2012 Kia Sorento. The contact’s spouse stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power with no warning lights illuminated. The contact's spouse noticed smoke coming from the front of the vehicle, prompting the contact’s spouse to pull over to the side of the roadway. Moments later, the front of the vehicle caught fire. The local fire department responded to the scene and extinguished the fire; however, the cause of the fire had not yet been determined. The vehicle was completely con…

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2026-062None
ODI 11744052

On June 6, 2026, while driving home, the vehicle suddenly began smelling strongly of gasoline and burnt rubber. Within seconds, thick black smoke became visible in the side mirrors, followed immediately by white smoke pouring from the front hood and into the passenger cabin through the air vents. ​As I attempted to pull over to safety, the vehicle completely stopped responding. The brakes failed to operate, the engine stalled, and the steering wheel locked completely. We were barely able to bring the vehicle to a stop. Immediately upon exiting,…

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ODI 11746144

I had taken the Kia Sorrento to a local shop to get an oil change, and Mavis tire had discovered that the rear suspension and rear subframe were severely corroded with rust and I was told that the car is unsafe to drive. I had noticed as well that my brakes would not normally stop when I go to press them as a bit of a kickback and the traction sensors and ABS sensors and emergency brake sensors would go off and on for no reason.

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2026-071None
ODI 11753475

I am filing this complaint regarding a sudden and unexpected engine failure in my 2012 Kia Sorento LX equipped with the 2.4L Theta II engine. Vehicle Information: Year: 2012 Make/Model: Kia Sorento LX Engine: 2.4L Theta II VIN: [XXX] While driving, my vehicle experienced a sudden engine failure and lost power, leaving the vehicle inoperable. This occurred without warning. The vehicle received routine maintenance, including regular oil changes, and the failure was not due to intentional neglect or misuse. I am concerned because this vehicle i…

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2026-081None
ODI 11758066 · 227,079 mi

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 20 MPH. There were several unknown warning lights illuminated, and the air bag warning light was also illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the recall repair was performed. The failure reocc…

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2026-09 (partial)3None
ODI 11763890

While driving I smelled gas, a few minutes later I saw smoke coming from the hood of the car. I stopped, turned the car off, got my dog, exited the car, which then exploded into flames. I saw that I was not safe the minute I saw the smoke. I was unsure that the gas smell was coming from my car until I saw that my gas needle was on E when I had filled up 3 hours prior. The police and the fire department was on scene. No warnings came up on the dash board other than the gas light.

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ODI 11764195 · 156,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that while the vehicle was parked, the air bag warning light was illuminated. The vehicle was taken to a service center, where it was diagnosed and DTC: V1481 was retrieved. The vehicle was then taken to the dealer. The failure mileage was approximately 156,000.

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ODI 11766028

Unknown

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemAir BagsUnknown Or OtherService Brakes, HydraulicExterior LightingPower TrainService Brakes
Engine—
60
ODI 10508127 · 18,500 mi

MY FAMILY AND I (WIFE, 4 YEAR OLD DAUGHTER AND 9 MONTH OLD DAUGHTER) HAD JUST EXITED THE FREEWAY AND ENTERED OUR HOUSING COMPLEX. WHILE DRIVING THROUGH THE NEIGHBORHOOD OUR VEHICLE'S ENGINE AS WELL AS ALL ELECTRICAL COMPONENTS TURNED OFF. WE WERE IN MOTION AT THE TIME IT TURNED OFF. WE HAD ANOTHER VEHICLE BEHIND US, BUT LUCKILY THEY SAW OUR VEHICLE SLOWING DOWN AND DROVE AROUND US. MY WIFE WAS DRIVING AND STATED EVERYTHING LOCKED UP AND, AS EXPECTED, SHE HAD TO MUSCLE THE STEERING TO PULL TO THE SIDE AND OUT OF THE WAY OF TRAFFIC. THE BRAKE PED…

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ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

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ODI 10536306 · 6,000 mi

I LEASED MY KIA SORENTO 2012 LX V6 AWD NEW, AFTER ABOUT 5 OR 6 MONTHS I NOTICED WHEN BREAKING TO SLOW DOWN THE CAR THE ENGINE SOMETIMES STALLS COMPLETELY, ONCE I SHIFT BACK IN N I CAN RESTART THE ENGINE. THIS HAPPENS COMPLETELY RANDOMLY, THERE IS NO RHYME OR REASON, THERE IS ABSOLUTELY NOTHING PRECEDING THIS INCIDENT, IT HAPPENS ON ITS OWN, ONCE ACTUALLY IT HAPPENED WHILE THE CAR WAS COMPLETELY STOPPED AT RED LIGHT. I HAVE BEEN TO THE DEALERSHIP MANY MANY TIMES, THEY EVEN WENT SO FAR AS TO CALLING A KIA FIELD TECH TO COME INSPECT THE CAR, LA…

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6
ODI 10823576 · 70,000 mi

WE WERE TOLD WE HAD A 10 YR, 100000 MILE WARRANTY BUMPER TO BUMPER IN JAN 2012 WHEN WE BOUGHT THE VEHICLE. LAST WEEK THE AIRBAG LIGHT AND ENGINE LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND WAS TOLD THE WARRANTY DIDN'T COVER CHECK ENGINE OR AIRBAG PROBLEMS, EVEN THOUGH THE DEALERSHIP SERVICE DEPARTMENT SAID THEY WOULD BE COVERED IF THE UNIT WAS UNDER 5 YEARS OLD. THEY WANT $1000+ TO FIX THE ENGINE LIGHT PROBLEM ON THE INTAKE MANIFOLD AND $1400 TO FIX THE AIRBAG PROBLEM. BOTH UNITS SHOULD BE UNDER WARRANTY. WE HAD A SPARE …

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ODI 11154607 · 20 mi

I WAS DRIVING THE TRUCK WHEN I HEARD A LOUD NOISE LIKE A FIRE GUN THAN I SAW SMOKE COMING OUT FROM THE ENGINE, I PULLED OVER AND SAW THAT THE ENGINE WAS ALREADY ON FIRE, I GOT MY TWO DAUGHTERS OUT OF THE TRUCK AND FIVE MINUTES LATER THE WHOLE TRUCK EXPLOTED

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ODI 11352803

WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WH…

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17
ODI 10582898 · 44,000 mi

AT THE TIME OF THE INCIDENT THE VEHICLE WAS BEING DRIVEN ABOUT 15 MPH MAKING A RIGHT TURN. AT THE TIME OF TURNING THE VEHICLE'S STEERING WHEEL THE CAR SHUT OFF UNEXPECTEDLY SHUTTING THE ENGINE OFF. LOSS OF CONTROL THEN OCCURRED OF THE STEERING WHEEL (TO STIFF TO TURN) ALONG WITH A DIFFICULT BREAKING PROCESS CAUSING THE CAR TO VEER OFF THE ROADWAY. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A STOP BY PLACING AN EXTREME AND INCREASED FORCE ONTO THE BREAK PEDAL BEFORE A BRICK PILLAR WAS STRUCK HEAD ON. *TT

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ODI 11119735 · 92,000 mi

WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MI…

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ODI 11140254 · 100,000 mi

'TAKATA RECALL' I CONTINUE TO SMELL A BURNING SMELL UNDER MY HOOD BUT NO ONE CAN SEEM TO FIND IT. IT COME AND GOES I HAD IT CHECKED WAS TOLD ALL FLUIDS ARE FINE AND NO LEAKS. I PRAY IT NEVER CATCHES FIRE AS I HAVE A GRANDSON WHO RIDES WITH ME OFTEN. ALSO MY REAR BREAK LIGHT GO OUT EVER TWO MONTHS NOT SURE WHY IT IS NOT JUST ONE SIDE THEY TAKE TURNS EACH SIDE. PRESSURE IN TIRES TEND TO GO LOW VERY OFTEN FOR NO REASON PLEASE HELP ME FIND OUT WHAT IS REALLY WRONG BEFORE SOMETHING BAD HAPPENS 🙏🙏 THE BURNING SMELL SCAMMERS THE MOST B…

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6
ODI 11557683

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminating off and on for approximately six months. The…

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ODI 11557952 · 129,000 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the malfunction indicator lamp (MIL) and the ABS warning lights were illuminated. The contact noticed a burning odor on the interior of the vehicle. The contact stated that there was a kn…

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ODI 11569897 · 114,000 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall while idling. The contact was able to restart the vehicle to continue driving. The check engine warning light and several other unknown warning lights were illuminated. The contact stated …

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5
ODI 10575061 · 13,000 mi

I HAVE A 2012 SORENTO THAT HAS BEEN NOTHING BUT A CONSTANT HEADACHE. JUST SOME MINOR ISSUES HAVE BEEN A HEADLIGHT THAT CONTINUOUSLY HAS TO BE REPLACED BECAUSE OF A SHORT THAT THEY SERVICE DEPARTMENT CAN'T GET TO THE BOTTOM OF. I MEDIUM ISSUE THAT IS BECOMING A HEALTH HAZARD IS THAT THE CAR IS LEAKING WATER INTO THE FLOORBOARD AND CAUSING MOLD TO GROW. AN EVEN BIGGER ISSUE IS THAT WHEN WITH SPEEDING UP FAST LIKE WHEN ENTERING AN INTERSTATE OR SLOWING DOWN THE VEHICLE WILL COMPLETELY STALL AND I HAVE TO MAKE MY WAY OFF THE ROAD TO RESTART THE VE…

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ODI 11387534 · 96,000 mi

WHILE DRIVING MY 2012 KIA SORENTO ON THE FWY. THE ENGINE STALLED WITH NO WARNING. THE CHECK ENGINE LIGHT CAME ON...I WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART. IT RAN FINE, BUT CHECK ENGINE LIGHT REMAINED ON. THERE WAS NO APPARENT SOUNDS OF ENGINE TROUBLE ...SO I CONTINUED MY ROUTE. THE NEXT DAY IT STARTED FINE, NO BAD NOISES, BUT CHECK ENGINE LIGHT WAS ON...I WAS ABLE TO DRIVE FOR APPROXIMATELY 20 MILES UNTIL IT STALLED AGAIN WHILE ON FWY. WAS ABLE TO RESTART, BUT COMPRESSION WAS LOW ON ENGINE, SO I PULLED OFF AND HAD IT TOWED TO SHOP. THEY T…

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ODI 11403525

MY ENGINE NEEDS WORKED ON AS OF 02/2021, THERE'S SOME TICKING NOISE COMING FROM MY ENGINE EVEN THOUGH I KEEP THE OIL CHANGED LIKE THE CAR REQUIRES EVERY 3-5 MONTHS SINCE I HAVE HIGH MILEAGE.I MADE THIS REQUEST TO CHECK FOR RECALLS ON MY VEHICLE(MAKE MODEL & YEAR) I BOUGHT THE CAR FEBRUARY 2019. MY LEFT PARKING LIGHT STOPPED WORKING ALMOST A YEAR AGO SO I THINK IT COULD BE ELECTRICAL.

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20
ODI 10491765 · 18,000 mi

I OWN A 2012 4 CYLINDER KIA SORENTO. I BOUGHT IT NEW IN NOV 2011. HAD IT ABOUT 8 MONTHS AND WAS DRIVING UP A HILL WITH TRAFFIC BEHIND ME AND IT JUST STOPPED....HAD TO LET TRAFFIC AROUND ME AND THEN LET OFF BRAKE TO COAST BACK DOWN HILL UNTIL I GOT TO A PLACE I COULD PULL IN. TOOK IT TO LOCAL DEALERSHIP...TRANSMISSION ISSUES-HAD TO GET NEW ONE...DEALERSHIP KEPT IT OVER A WEEK.LESS THAN 2 WEEKS LATER MY HUSBAND WAS DRIVING UP A HILL AND AGAIN SAME TYPE OF PROBLEMS AND WAS TOLD BY DEALERSHIP I NEEDED ANOTHER TRANSMISSION....IT'S BEEN AT DEALERS…

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ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

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ODI 10537397

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE …

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12
ODI 10531913 · 11,000 mi

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

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ODI 10574852 · 9,000 mi

THIS HAS HAPPENED FOUR TIMES! WHILE COMING TO A STOP SIGN, ENGINE DIES, POWER STEERING OUT, POWER BRAKES OUT. AFTER SHIFTING INTO PARK OR NEUTRAL, CAR WILL IMMEDIATELY RESTART, AND FUNCTION WITHOUT THIS PROBLEM FOR WEEKS. KIA DEALERSHIP FINDS NOTHING WRONG AND NO "CODES" TO INDICATE THE CAR HAS HAD PROBLEMS. *TR

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ODI 10777850 · 43,000 mi

FRIDAY 9/18/15 10:40 AM, BACKING OUT OF PARKING SPOT SLOWLY INTO A ROAD. ENGINE SUDDENLY FAILED, ENGINE LIGHT CAME ON, AND THE BRAKES COMPLETELY FAILED. WAS ABLE TO RESTART THE CAR AND PARK IT AGAIN, BUT BRAKES STILL FAILED AND HAD TO USE THE EMERGENCY BRAKE AND THE CURB AND TREE AT CURB TO STOP VEHICLE. TOWED TO ED VOYLES KIA ON PEACHTREE INDUSTRIAL BLVD IN ATLANTA WHO FOUND NO RECORD OF THE INCIDENT IN COMPUTER AND THAT ALL DIAGNOSTICS WERE NORMAL AND THEY COULDN'T REPRODUCE THE PROBLEM, SO THERE WAS NOTHING THEY COULD DO. I SENT THEM THI…

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Electrical System
60
ODI 10508127 · 18,500 mi

MY FAMILY AND I (WIFE, 4 YEAR OLD DAUGHTER AND 9 MONTH OLD DAUGHTER) HAD JUST EXITED THE FREEWAY AND ENTERED OUR HOUSING COMPLEX. WHILE DRIVING THROUGH THE NEIGHBORHOOD OUR VEHICLE'S ENGINE AS WELL AS ALL ELECTRICAL COMPONENTS TURNED OFF. WE WERE IN MOTION AT THE TIME IT TURNED OFF. WE HAD ANOTHER VEHICLE BEHIND US, BUT LUCKILY THEY SAW OUR VEHICLE SLOWING DOWN AND DROVE AROUND US. MY WIFE WAS DRIVING AND STATED EVERYTHING LOCKED UP AND, AS EXPECTED, SHE HAD TO MUSCLE THE STEERING TO PULL TO THE SIDE AND OUT OF THE WAY OF TRAFFIC. THE BRAKE PED…

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ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

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ODI 10536306 · 6,000 mi

I LEASED MY KIA SORENTO 2012 LX V6 AWD NEW, AFTER ABOUT 5 OR 6 MONTHS I NOTICED WHEN BREAKING TO SLOW DOWN THE CAR THE ENGINE SOMETIMES STALLS COMPLETELY, ONCE I SHIFT BACK IN N I CAN RESTART THE ENGINE. THIS HAPPENS COMPLETELY RANDOMLY, THERE IS NO RHYME OR REASON, THERE IS ABSOLUTELY NOTHING PRECEDING THIS INCIDENT, IT HAPPENS ON ITS OWN, ONCE ACTUALLY IT HAPPENED WHILE THE CAR WAS COMPLETELY STOPPED AT RED LIGHT. I HAVE BEEN TO THE DEALERSHIP MANY MANY TIMES, THEY EVEN WENT SO FAR AS TO CALLING A KIA FIELD TECH TO COME INSPECT THE CAR, LA…

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—
3
ODI 11154607 · 20 mi

I WAS DRIVING THE TRUCK WHEN I HEARD A LOUD NOISE LIKE A FIRE GUN THAN I SAW SMOKE COMING OUT FROM THE ENGINE, I PULLED OVER AND SAW THAT THE ENGINE WAS ALREADY ON FIRE, I GOT MY TWO DAUGHTERS OUT OF THE TRUCK AND FIVE MINUTES LATER THE WHOLE TRUCK EXPLOTED

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ODI 11348727

AIRBAG ISSUES WITH THIS VEHICLE VEHICLE IS NOT SAFE TO DRIVE KIA NEEDS TO RECALL AIRBAGS MAY JUST SAVE A LIFE AND MINES IS AT STATE HERE... PASSENGER SEAT AIRBAGS DISABLED AND WILL NOT ALLOW OTHER AIRBAGS TO WORK IF I BECOME IN AN ACCIDENT. PLEASE HELP ME WITH THIS ISSUE I'M FEAR OF MY SAFETY

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ODI 11421894

In 2012 my sister bought new 2012 Kia Sorento from Caribbean Auto Mart in St Thomas VI. About a year ago, the horn stopped working and the air bag light has been on for some time now clearly indicating a possible problem with the clock spring assembly in the steering column mentioned in the recall notice attached. On contacting the dealer, Caribbean Auto Mart, she was told that they were no longer a Kia dealer and that it was not their responsibility to fix the problem. The local Jiffy Lube apparently is doing warranty work for Kia here now b…

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18
ODI 10574573 · 37,000 mi

AT 5:40PM MST ON 03/20/2014, I WAS APPROACHING A 4-WAY INTERSECTION IN A RESIDENTIAL AREA AT APPROXIMATELY 15 MPH INTENDING TO STOP AND THEN MAKE A RIGHT TURN. TRAFFIC GOING MY DIRECTION HAD STOP SIGNS AND CROSS TRAFFIC DID NOT. THERE WAS ONE OTHER CAR APPROACHING THE INTERSECTION FROM MY LEFT. WITHOUT WARNING, MY 2012 KIA SORENTO COMPLETELY SHUT OFF (ENGINE, ELECTRICAL AND ELECTRONIC).IT HAPPENED SILENTLY AND WITHOUT DASHBOARD WARNING LIGHTS OR ENGINE NOISE. I WAS NOT ABLE TO FULLY STOP OR TURN AT THE INTERSECTION AS MY CAR HAD LOST POWER BR…

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ODI 10582898 · 44,000 mi

AT THE TIME OF THE INCIDENT THE VEHICLE WAS BEING DRIVEN ABOUT 15 MPH MAKING A RIGHT TURN. AT THE TIME OF TURNING THE VEHICLE'S STEERING WHEEL THE CAR SHUT OFF UNEXPECTEDLY SHUTTING THE ENGINE OFF. LOSS OF CONTROL THEN OCCURRED OF THE STEERING WHEEL (TO STIFF TO TURN) ALONG WITH A DIFFICULT BREAKING PROCESS CAUSING THE CAR TO VEER OFF THE ROADWAY. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A STOP BY PLACING AN EXTREME AND INCREASED FORCE ONTO THE BREAK PEDAL BEFORE A BRICK PILLAR WAS STRUCK HEAD ON. *TT

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ODI 10776437 · 23,900 mi

CAMERA MALFUNCTIONING. ORIGINALLY TOOK VEHICLE IN WITH CAMERA PROBLEMS IN 09/2013. SERVICE CHECK COULD NOT DUPLICATE PROBLEM. SAID EVERYTHING WAS FINE. HAVE HAD SAME ISSUES WITH CAMERA WORKING AND NOT WORKING OFF AND ON. TOOK IN FOR SERVICE AGAIN FOR SAME ISSUE WITH CAMERA. TOLD AT FIRST BY SERVICE TECH. OUR WARRANTY WAS EXPIRED ON ITEM. MILEAGE ON VEHICLE IS 60,550. INFORMED THEM WE PURCHASED EXTENDED WARRANTY. HAD TO GO HOME AND BRING IN PROOF OF WARRANTY TO SERVICE DEPT. WHICH I DID THEN WAS TOLD I HAD TO TAKE IT TO DEALER WHERE I PURCHASE…

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2
ODI 11562513

The contact owns a 2012 Kia Sorento. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was jumpstarted. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to an electrical failure. The con…

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ODI 11582978 · 110,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the alarm continued to engage independently. The contact was able to turn the alarm off. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The fail…

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13
ODI 10641679

WHILE DRIVING AT HIGHWAY SPEEDS ALL DASHBOARD INSTRUMENTATION, A/C AND HEADLIGHTS WERE LOST. IT WAS LATER DETERMINED THAT A SHORT IN THE DRIVER'S SEAT WIRING HARNESS HAD BLOWN THE FUSE FOR CONTROL MODULE #2 RESULTING IN THE AFOREMENTIONED INSTRUMENTATION AND SAFETY EQUIPMENT. *TR

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ODI 10702294 · 60,000 mi

ON MONDAY, MARCH 23 AT 8 PM, I ARRIVED HOME AND PARKED MY CAR IN OUR DRIVEWAY CLOSE TO OUR HOUSE. I LOVED UP AND WENT INSIDE. AT 4:30 AM WEDNESDAY MORNING, MY SON CAME INTO OUR BEDROOM SAYING BE THOUGHT SUNSHINE WAS TRYING TO BREAK INTO MY CAR BECAUSE THE CAR ALARM WAS GOING OFF. I WENT TO THE WINDOW TO LOOK OUT, AND IMMEDIATELY SEE THAT THE CAR WAS ON FIRE. THE FLAMES APPEARED TO BE COMING FROM THE LEFT DRIVER'S SIDE TAIL LIGHT. WE CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE BACK HALF OF THE CAR WAS ON FIRE. THE FIRE WAS ROA…

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ODI 10909762 · 56,500 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED. THE CONTACT HAD TO SWITCH TO THE HIGH BEAMS IN ORDER TO GET HOME. THE SAME FAILURE OCCURRED THREE OTHER TIMES ON THE SAME SIDE OF THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE MANUFACTURER UTILIZED THE WRONG SIZE WIRE. THE VEHICLE HAS BEEN AT THE DEALER THREE TIMES FOR THE SAME FAILURE THIS MONTH AND THE HARNESS HAD TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.…

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8
ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

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ODI 10537397

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE …

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ODI 10887898 · 6,000 mi

THE VEHICLE GROSSLY LOST POWER AND CAME TO A NEAR STOP WHICH ALMOST CAUSED COLLISION WITH VEHICLES TRAVELING AT SPEED LIMIT BEHIND ME. WHILE TRAVELING NORMALLY AT THE POSTED 55 MPH SPEED THE VEHICLE SLOWED IMMEDIATELY TO NEARLY MOVING. THIS HAPPENED MULTIPLE TIMES WHICH I REPORTED TO THE KIA DEALER EACH TIME. THE DEALER DID NOT CORRECTLY DIAGNOSE THE PROBLEM UNTIL AFTER THE THIRD REPORT.

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9
ODI 10586772 · 30,000 mi

WHILE DRIVING THE VEHICLE ON TWO SEPARATE OCCASIONS THE VEHICLE HAS EITHER STALLED WITH A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION OR WITH THE ENGINE STILL RUNNING A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION. *TR

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ODI 10777850 · 43,000 mi

FRIDAY 9/18/15 10:40 AM, BACKING OUT OF PARKING SPOT SLOWLY INTO A ROAD. ENGINE SUDDENLY FAILED, ENGINE LIGHT CAME ON, AND THE BRAKES COMPLETELY FAILED. WAS ABLE TO RESTART THE CAR AND PARK IT AGAIN, BUT BRAKES STILL FAILED AND HAD TO USE THE EMERGENCY BRAKE AND THE CURB AND TREE AT CURB TO STOP VEHICLE. TOWED TO ED VOYLES KIA ON PEACHTREE INDUSTRIAL BLVD IN ATLANTA WHO FOUND NO RECORD OF THE INCIDENT IN COMPUTER AND THAT ALL DIAGNOSTICS WERE NORMAL AND THEY COULDN'T REPRODUCE THE PROBLEM, SO THERE WAS NOTHING THEY COULD DO. I SENT THEM THI…

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ODI 11112496 · 65,000 mi

I WAS DRIVING A 2012 KIA SORENTO WITH THREE OTHER PASSENGERS AND OUR FAMILY DOG. I SEE SMOKE COMING FROM BACK OF MY CAR THOUGHT IT WAS THE CAR PASSING ME SINCE MY CAR WAS IN MINT CONDITION WITH A NEW ENGINE AND NEW TRANSMISSION. I LOOK AGAIN THERE IS NO CAR GOING THE OPPOSITE WAY AND NOW I SEE A LOT MORE SMOKE. CARS COMING THE OPPOSITE WAY ARE FLASHING ME AND WAVING SO I FIGURED I'M PROBABLY OVER HEATING. I STEER TO THE RIGHT ON A STEEP HILL THE BRAKES AND EMERGENCY BRAKE DOESN'T WORK I QUICKLY THROW IT INTO PARK THE GEARS ARE GONE SO NO PA…

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Air Bags
6
ODI 10823576 · 70,000 mi

WE WERE TOLD WE HAD A 10 YR, 100000 MILE WARRANTY BUMPER TO BUMPER IN JAN 2012 WHEN WE BOUGHT THE VEHICLE. LAST WEEK THE AIRBAG LIGHT AND ENGINE LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND WAS TOLD THE WARRANTY DIDN'T COVER CHECK ENGINE OR AIRBAG PROBLEMS, EVEN THOUGH THE DEALERSHIP SERVICE DEPARTMENT SAID THEY WOULD BE COVERED IF THE UNIT WAS UNDER 5 YEARS OLD. THEY WANT $1000+ TO FIX THE ENGINE LIGHT PROBLEM ON THE INTAKE MANIFOLD AND $1400 TO FIX THE AIRBAG PROBLEM. BOTH UNITS SHOULD BE UNDER WARRANTY. WE HAD A SPARE …

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ODI 11154607 · 20 mi

I WAS DRIVING THE TRUCK WHEN I HEARD A LOUD NOISE LIKE A FIRE GUN THAN I SAW SMOKE COMING OUT FROM THE ENGINE, I PULLED OVER AND SAW THAT THE ENGINE WAS ALREADY ON FIRE, I GOT MY TWO DAUGHTERS OUT OF THE TRUCK AND FIVE MINUTES LATER THE WHOLE TRUCK EXPLOTED

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ODI 11352803

WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WH…

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3
ODI 11154607 · 20 mi

I WAS DRIVING THE TRUCK WHEN I HEARD A LOUD NOISE LIKE A FIRE GUN THAN I SAW SMOKE COMING OUT FROM THE ENGINE, I PULLED OVER AND SAW THAT THE ENGINE WAS ALREADY ON FIRE, I GOT MY TWO DAUGHTERS OUT OF THE TRUCK AND FIVE MINUTES LATER THE WHOLE TRUCK EXPLOTED

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ODI 11348727

AIRBAG ISSUES WITH THIS VEHICLE VEHICLE IS NOT SAFE TO DRIVE KIA NEEDS TO RECALL AIRBAGS MAY JUST SAVE A LIFE AND MINES IS AT STATE HERE... PASSENGER SEAT AIRBAGS DISABLED AND WILL NOT ALLOW OTHER AIRBAGS TO WORK IF I BECOME IN AN ACCIDENT. PLEASE HELP ME WITH THIS ISSUE I'M FEAR OF MY SAFETY

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ODI 11421894

In 2012 my sister bought new 2012 Kia Sorento from Caribbean Auto Mart in St Thomas VI. About a year ago, the horn stopped working and the air bag light has been on for some time now clearly indicating a possible problem with the clock spring assembly in the steering column mentioned in the recall notice attached. On contacting the dealer, Caribbean Auto Mart, she was told that they were no longer a Kia dealer and that it was not their responsibility to fix the problem. The local Jiffy Lube apparently is doing warranty work for Kia here now b…

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6
ODI 10897280

2012 KIA SORENTOS ARE JUNK!! IN OCT I WILL HAVE OWNED THIS CAR FOR 2 YEARS, MY FIRST NEW CAR PURCHASE OR AT LEAST IT WAS SUPPOSE TO BE, FEEL TOTALLY SHAFTED BY THE DEALERSHIP THAT SOLD ME A MORE EXPENSIVE OLDER CAR WITH LOADS OF MILES BUT THAT'S NOT THE POINT. ANYWAY THE THE CAR IS JUNK, AFTER PAYING $85 A DOOR TO CHANGE 3 DOORS I JUST SUPERGLUED THEM THINGS BACK ON AND TADA NO MORE HANDLES POPPING OFF. DRIVING MY CAR TODAY NORMAL JUST LIKE ANY OTHER DAY, SPEND A COUPLE HOURS IN THE OFFICE, COME OUT TO GO HOME AND NOTICE THE RED AIRBAG LIGHT ON…

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ODI 11152483

"TAKATA RECAL". MY KIA 2012 WITH CURRENT MILLAGE 49,000. NO ACCIDENT. AIRBAG LIGHT IS ON. CHECK ENGINE LIGHT IS ON. BROUGHT MY VEHICLE TO KIA DEALER. THEY SAID INTAKE MANIFOLD NEED TO BE REPLACED AND IT COST AROUND $900.

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ODI 11161009 · 90,000 mi

DOOR HANDLES BROKE OFF, AIR BAG LIGHT IS TURNED ON AFTER REPLACING BATTERY IN CAR, AND CAR WON'T PASS SMOG BECAUSE O2 SENSOR READINESS AND FUEL SYSTEM MONITORS WON'T SHOW READY EVEN THOUGH THERE IS NOTHING WRONG WITH THE CAR AND CAR IS NOT PULLING ANY ERROR CODES, BOTH UPSTREAM AND DOWNSTREAM O2 SENSORS WERE REPLACED, AIR FILTERS CHANGED, AND FUEL SYSTEM WAS FLUSHED AND STILL DID NOTHING TO MAKE THE MONITORS SHOW READY

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2
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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ODI 11758066 · 227,079 mi

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 20 MPH. There were several unknown warning lights illuminated, and the air bag warning light was also illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the recall repair was performed. The failure reocc…

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1
ODI 11118928 · 88,358 mi

SRS, AIRBAG MODULE LIGHT ON CONSTANTLY REPLACING BULBS JUNE 2018, 88KMIKES AIRBAG WARNING LIGHT CAME ON AND WONT GO OUT AFTER SEVERAL ATTEMPTS AT RESETTING. DEALER STATED IT IS THE AIRBAG MODULE, NOT COVERED UNDER WARRANTY AND WOULD COST $750-$800 TO REPAIR AND RESET

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1
ODI 11082346 · 115,996 mi

HELLO, I AM 2ND OWNER @51,000 K WITH NO KNOWN ACCIDENTS TO THIS SUV. FROM 51,073K I DISCOVERED THE 2ND ROW SEAT LATCH WAS FAULTY AND I COULDN'T FOLD THE SEAT DOWN. I HAD THE LATCH REPLACED AND IT WAS FINE AND ONLY USED IT ABOUT EIGHT IMES. THEN @ 68,000K FOUND IT WAS USING/ BURNING OIL. THE REPAIR COST QUOTED FOR THIS IS $3,600. EVER SINCE I'VE HAD TO ADD UP TO FOUR QUARTS OF 5W20 BETWEEN OIL CHANGES. AT 85,000K THE SAME SEAT LATCH QUIT WORKING AGAIN. I WAS QUOTED $110 FOR THE REPLACEMENT LATCH AND BOOK INSTALL CALLS FOR 3.1 HOURS EQUALLING CLO…

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1
ODI 10788146 · 13,741 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE COMING THE A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE TO CRASHED INTO A RESTAURANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS STILL AT THE LOCATION OF THE CRASH AT THE TIME OF THE CALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,741.

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Unknown Or Other
17
ODI 10582898 · 44,000 mi

AT THE TIME OF THE INCIDENT THE VEHICLE WAS BEING DRIVEN ABOUT 15 MPH MAKING A RIGHT TURN. AT THE TIME OF TURNING THE VEHICLE'S STEERING WHEEL THE CAR SHUT OFF UNEXPECTEDLY SHUTTING THE ENGINE OFF. LOSS OF CONTROL THEN OCCURRED OF THE STEERING WHEEL (TO STIFF TO TURN) ALONG WITH A DIFFICULT BREAKING PROCESS CAUSING THE CAR TO VEER OFF THE ROADWAY. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A STOP BY PLACING AN EXTREME AND INCREASED FORCE ONTO THE BREAK PEDAL BEFORE A BRICK PILLAR WAS STRUCK HEAD ON. *TT

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ODI 11119735 · 92,000 mi

WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MI…

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ODI 11140254 · 100,000 mi

'TAKATA RECALL' I CONTINUE TO SMELL A BURNING SMELL UNDER MY HOOD BUT NO ONE CAN SEEM TO FIND IT. IT COME AND GOES I HAD IT CHECKED WAS TOLD ALL FLUIDS ARE FINE AND NO LEAKS. I PRAY IT NEVER CATCHES FIRE AS I HAVE A GRANDSON WHO RIDES WITH ME OFTEN. ALSO MY REAR BREAK LIGHT GO OUT EVER TWO MONTHS NOT SURE WHY IT IS NOT JUST ONE SIDE THEY TAKE TURNS EACH SIDE. PRESSURE IN TIRES TEND TO GO LOW VERY OFTEN FOR NO REASON PLEASE HELP ME FIND OUT WHAT IS REALLY WRONG BEFORE SOMETHING BAD HAPPENS 🙏🙏 THE BURNING SMELL SCAMMERS THE MOST B…

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18
ODI 10574573 · 37,000 mi

AT 5:40PM MST ON 03/20/2014, I WAS APPROACHING A 4-WAY INTERSECTION IN A RESIDENTIAL AREA AT APPROXIMATELY 15 MPH INTENDING TO STOP AND THEN MAKE A RIGHT TURN. TRAFFIC GOING MY DIRECTION HAD STOP SIGNS AND CROSS TRAFFIC DID NOT. THERE WAS ONE OTHER CAR APPROACHING THE INTERSECTION FROM MY LEFT. WITHOUT WARNING, MY 2012 KIA SORENTO COMPLETELY SHUT OFF (ENGINE, ELECTRICAL AND ELECTRONIC).IT HAPPENED SILENTLY AND WITHOUT DASHBOARD WARNING LIGHTS OR ENGINE NOISE. I WAS NOT ABLE TO FULLY STOP OR TURN AT THE INTERSECTION AS MY CAR HAD LOST POWER BR…

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ODI 10582898 · 44,000 mi

AT THE TIME OF THE INCIDENT THE VEHICLE WAS BEING DRIVEN ABOUT 15 MPH MAKING A RIGHT TURN. AT THE TIME OF TURNING THE VEHICLE'S STEERING WHEEL THE CAR SHUT OFF UNEXPECTEDLY SHUTTING THE ENGINE OFF. LOSS OF CONTROL THEN OCCURRED OF THE STEERING WHEEL (TO STIFF TO TURN) ALONG WITH A DIFFICULT BREAKING PROCESS CAUSING THE CAR TO VEER OFF THE ROADWAY. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A STOP BY PLACING AN EXTREME AND INCREASED FORCE ONTO THE BREAK PEDAL BEFORE A BRICK PILLAR WAS STRUCK HEAD ON. *TT

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ODI 10776437 · 23,900 mi

CAMERA MALFUNCTIONING. ORIGINALLY TOOK VEHICLE IN WITH CAMERA PROBLEMS IN 09/2013. SERVICE CHECK COULD NOT DUPLICATE PROBLEM. SAID EVERYTHING WAS FINE. HAVE HAD SAME ISSUES WITH CAMERA WORKING AND NOT WORKING OFF AND ON. TOOK IN FOR SERVICE AGAIN FOR SAME ISSUE WITH CAMERA. TOLD AT FIRST BY SERVICE TECH. OUR WARRANTY WAS EXPIRED ON ITEM. MILEAGE ON VEHICLE IS 60,550. INFORMED THEM WE PURCHASED EXTENDED WARRANTY. HAD TO GO HOME AND BRING IN PROOF OF WARRANTY TO SERVICE DEPT. WHICH I DID THEN WAS TOLD I HAD TO TAKE IT TO DEALER WHERE I PURCHASE…

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6
ODI 10897280

2012 KIA SORENTOS ARE JUNK!! IN OCT I WILL HAVE OWNED THIS CAR FOR 2 YEARS, MY FIRST NEW CAR PURCHASE OR AT LEAST IT WAS SUPPOSE TO BE, FEEL TOTALLY SHAFTED BY THE DEALERSHIP THAT SOLD ME A MORE EXPENSIVE OLDER CAR WITH LOADS OF MILES BUT THAT'S NOT THE POINT. ANYWAY THE THE CAR IS JUNK, AFTER PAYING $85 A DOOR TO CHANGE 3 DOORS I JUST SUPERGLUED THEM THINGS BACK ON AND TADA NO MORE HANDLES POPPING OFF. DRIVING MY CAR TODAY NORMAL JUST LIKE ANY OTHER DAY, SPEND A COUPLE HOURS IN THE OFFICE, COME OUT TO GO HOME AND NOTICE THE RED AIRBAG LIGHT ON…

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ODI 11152483

"TAKATA RECAL". MY KIA 2012 WITH CURRENT MILLAGE 49,000. NO ACCIDENT. AIRBAG LIGHT IS ON. CHECK ENGINE LIGHT IS ON. BROUGHT MY VEHICLE TO KIA DEALER. THEY SAID INTAKE MANIFOLD NEED TO BE REPLACED AND IT COST AROUND $900.

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ODI 11161009 · 90,000 mi

DOOR HANDLES BROKE OFF, AIR BAG LIGHT IS TURNED ON AFTER REPLACING BATTERY IN CAR, AND CAR WON'T PASS SMOG BECAUSE O2 SENSOR READINESS AND FUEL SYSTEM MONITORS WON'T SHOW READY EVEN THOUGH THERE IS NOTHING WRONG WITH THE CAR AND CAR IS NOT PULLING ANY ERROR CODES, BOTH UPSTREAM AND DOWNSTREAM O2 SENSORS WERE REPLACED, AIR FILTERS CHANGED, AND FUEL SYSTEM WAS FLUSHED AND STILL DID NOTHING TO MAKE THE MONITORS SHOW READY

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—00
5
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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ODI 10449316 · 233 mi

THE 2012 KIA SORENTO LX AWD WAS PURCHASED NEW WITH 233 MILES ON IT. THE VEHICLE'S AUTOMATIC TRANSMISSION REGULARLY HESITATES TO UP-SHIFT DURING SMOOTH ACCELERATION WHILE UNDER NORMAL DRIVING CONDITIONS (FLAT ROADS, CRUISING SPEEDS), CAUSING THE ENGINE TO HANG IN THE 3500+ RPM RANGE. WHEN THE CAR HAS FINISHED ACCELERATING AND HAS REACHED CRUISING SPEED, MY FOOT BACKS OFF THE ACCELERATOR PEDAL AND IT STILL DOES NOT UP-SHIFT OR EVEN COAST. INSTEAD, THE VEHICLE DRASTICALLY DECELERATES AS THE ENGINE RPMS DROP BECAUSE THE TRANSMISSION REMAINS IN T…

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ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

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4
ODI 10494596 · 5,550 mi

THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WH…

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ODI 11098245 · 75,000 mi

TAKATA RECALL MY TRANSMISSION IS MAKING A NOISE WHEN I BRINGING IT TO A STOP AND MY TIRES START GOING TO THE LEFT ALSO IT HAS NO TRANSMISSION OR MOTOR LIGHT FLASHING BUT I CAN FEEL THATS THERES SOMETHING WRONG ALSO WHEN I PARK IT MOVES A LITTLE I HAVE TO MAKE SURE THE EMERGENCY BRAKE IS ON SO THAT IT WONT BOUNCE INTO GEAR AND MOVE AND CAUSE AN ACCIDENT.

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ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

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Service Brakes, Hydraulic
6
ODI 11557683

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminating off and on for approximately six months. The…

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ODI 11557952 · 129,000 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the malfunction indicator lamp (MIL) and the ABS warning lights were illuminated. The contact noticed a burning odor on the interior of the vehicle. The contact stated that there was a kn…

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ODI 11569897 · 114,000 mi

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall while idling. The contact was able to restart the vehicle to continue driving. The check engine warning light and several other unknown warning lights were illuminated. The contact stated …

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2
ODI 11562513

The contact owns a 2012 Kia Sorento. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was jumpstarted. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to an electrical failure. The con…

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ODI 11582978 · 110,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the alarm continued to engage independently. The contact was able to turn the alarm off. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The fail…

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2
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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ODI 11758066 · 227,079 mi

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 20 MPH. There were several unknown warning lights illuminated, and the air bag warning light was also illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the recall repair was performed. The failure reocc…

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0—0
2
ODI 11579339

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: [XXX] (Service Brakes, Hydraulic) and for NHTSA Campaign Number: [XXX] (Power Train) however, when the contact attempted to set up a recall appointment the contact was told that the recalls only applied to vehicle in the United States and not Puerto Rico. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Par…

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ODI 11709737 · 106,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the rod bearings were knocking, and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 15V626000 (Power Train), 23V652000 (Service Brakes, Hydraulic), and 20V750000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact called the warranty company which declined the repairs. The failure mileage was approximately 106,000.

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0
Exterior Lighting
5
ODI 10575061 · 13,000 mi

I HAVE A 2012 SORENTO THAT HAS BEEN NOTHING BUT A CONSTANT HEADACHE. JUST SOME MINOR ISSUES HAVE BEEN A HEADLIGHT THAT CONTINUOUSLY HAS TO BE REPLACED BECAUSE OF A SHORT THAT THEY SERVICE DEPARTMENT CAN'T GET TO THE BOTTOM OF. I MEDIUM ISSUE THAT IS BECOMING A HEALTH HAZARD IS THAT THE CAR IS LEAKING WATER INTO THE FLOORBOARD AND CAUSING MOLD TO GROW. AN EVEN BIGGER ISSUE IS THAT WHEN WITH SPEEDING UP FAST LIKE WHEN ENTERING AN INTERSTATE OR SLOWING DOWN THE VEHICLE WILL COMPLETELY STALL AND I HAVE TO MAKE MY WAY OFF THE ROAD TO RESTART THE VE…

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ODI 11387534 · 96,000 mi

WHILE DRIVING MY 2012 KIA SORENTO ON THE FWY. THE ENGINE STALLED WITH NO WARNING. THE CHECK ENGINE LIGHT CAME ON...I WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART. IT RAN FINE, BUT CHECK ENGINE LIGHT REMAINED ON. THERE WAS NO APPARENT SOUNDS OF ENGINE TROUBLE ...SO I CONTINUED MY ROUTE. THE NEXT DAY IT STARTED FINE, NO BAD NOISES, BUT CHECK ENGINE LIGHT WAS ON...I WAS ABLE TO DRIVE FOR APPROXIMATELY 20 MILES UNTIL IT STALLED AGAIN WHILE ON FWY. WAS ABLE TO RESTART, BUT COMPRESSION WAS LOW ON ENGINE, SO I PULLED OFF AND HAD IT TOWED TO SHOP. THEY T…

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ODI 11403525

MY ENGINE NEEDS WORKED ON AS OF 02/2021, THERE'S SOME TICKING NOISE COMING FROM MY ENGINE EVEN THOUGH I KEEP THE OIL CHANGED LIKE THE CAR REQUIRES EVERY 3-5 MONTHS SINCE I HAVE HIGH MILEAGE.I MADE THIS REQUEST TO CHECK FOR RECALLS ON MY VEHICLE(MAKE MODEL & YEAR) I BOUGHT THE CAR FEBRUARY 2019. MY LEFT PARKING LIGHT STOPPED WORKING ALMOST A YEAR AGO SO I THINK IT COULD BE ELECTRICAL.

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13
ODI 10641679

WHILE DRIVING AT HIGHWAY SPEEDS ALL DASHBOARD INSTRUMENTATION, A/C AND HEADLIGHTS WERE LOST. IT WAS LATER DETERMINED THAT A SHORT IN THE DRIVER'S SEAT WIRING HARNESS HAD BLOWN THE FUSE FOR CONTROL MODULE #2 RESULTING IN THE AFOREMENTIONED INSTRUMENTATION AND SAFETY EQUIPMENT. *TR

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ODI 10702294 · 60,000 mi

ON MONDAY, MARCH 23 AT 8 PM, I ARRIVED HOME AND PARKED MY CAR IN OUR DRIVEWAY CLOSE TO OUR HOUSE. I LOVED UP AND WENT INSIDE. AT 4:30 AM WEDNESDAY MORNING, MY SON CAME INTO OUR BEDROOM SAYING BE THOUGHT SUNSHINE WAS TRYING TO BREAK INTO MY CAR BECAUSE THE CAR ALARM WAS GOING OFF. I WENT TO THE WINDOW TO LOOK OUT, AND IMMEDIATELY SEE THAT THE CAR WAS ON FIRE. THE FLAMES APPEARED TO BE COMING FROM THE LEFT DRIVER'S SIDE TAIL LIGHT. WE CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE BACK HALF OF THE CAR WAS ON FIRE. THE FIRE WAS ROA…

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ODI 10909762 · 56,500 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED. THE CONTACT HAD TO SWITCH TO THE HIGH BEAMS IN ORDER TO GET HOME. THE SAME FAILURE OCCURRED THREE OTHER TIMES ON THE SAME SIDE OF THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE MANUFACTURER UTILIZED THE WRONG SIZE WIRE. THE VEHICLE HAS BEEN AT THE DEALER THREE TIMES FOR THE SAME FAILURE THIS MONTH AND THE HARNESS HAD TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.…

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1
ODI 11118928 · 88,358 mi

SRS, AIRBAG MODULE LIGHT ON CONSTANTLY REPLACING BULBS JUNE 2018, 88KMIKES AIRBAG WARNING LIGHT CAME ON AND WONT GO OUT AFTER SEVERAL ATTEMPTS AT RESETTING. DEALER STATED IT IS THE AIRBAG MODULE, NOT COVERED UNDER WARRANTY AND WOULD COST $750-$800 TO REPAIR AND RESET

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2
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

Look up ODI 10532081 at NHTSA ↗

ODI 11404770 · 280,000 mi

CAR STALLS OUT WHILE DRIVING THEN I HAVE TO PULL OVER AND RESTART IT AND IT HAS A JERKING TO IT WHEN THIS HAPPENS

Look up ODI 11404770 at NHTSA ↗

1
ODI 10972331 · 50,222 mi

CAN NOT MOVE SHIFTER OUT OF PARK WHEN CAR IS STARTED. CAN NOT SHIFT CAR OUT OF SELECTED GEAR WHEN MOTOR IS RUNNING. ESC LITE IS ILLUMINATED ON DASHBOARD AND BRAKE LITES DO NOT FUNCTION WHEN THESE DEFECTS OCCUR. SYMPTONS EXPERIENCED ARE THE SAME AS DESCRIBED IN NHTSA CAMPAIGN 13V114000. KIA DEALER REPLACED BRAKE LITE SWITCH-SAYS SUV DOES NOT FALL WITHIN POPULATION OF VEHICLES IDENTIFIED UNDER KIA SC098 RECALL. I AM OF THE OPINION MY SUV SHOULD HAVE BEEN COVERED UNDER THIS KIA RECALL AND I SHOULD HAVE NOT BEEN CHARGED FOR THE REPAIRS. MY…

Look up ODI 10972331 at NHTSA ↗

Power Train
20
ODI 10491765 · 18,000 mi

I OWN A 2012 4 CYLINDER KIA SORENTO. I BOUGHT IT NEW IN NOV 2011. HAD IT ABOUT 8 MONTHS AND WAS DRIVING UP A HILL WITH TRAFFIC BEHIND ME AND IT JUST STOPPED....HAD TO LET TRAFFIC AROUND ME AND THEN LET OFF BRAKE TO COAST BACK DOWN HILL UNTIL I GOT TO A PLACE I COULD PULL IN. TOOK IT TO LOCAL DEALERSHIP...TRANSMISSION ISSUES-HAD TO GET NEW ONE...DEALERSHIP KEPT IT OVER A WEEK.LESS THAN 2 WEEKS LATER MY HUSBAND WAS DRIVING UP A HILL AND AGAIN SAME TYPE OF PROBLEMS AND WAS TOLD BY DEALERSHIP I NEEDED ANOTHER TRANSMISSION....IT'S BEEN AT DEALERS…

Look up ODI 10491765 at NHTSA ↗

ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

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ODI 10537397

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE …

Look up ODI 10537397 at NHTSA ↗

8
ODI 10532979 · 8,244 mi

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

Look up ODI 10532979 at NHTSA ↗

ODI 10537397

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE …

Look up ODI 10537397 at NHTSA ↗

ODI 10887898 · 6,000 mi

THE VEHICLE GROSSLY LOST POWER AND CAME TO A NEAR STOP WHICH ALMOST CAUSED COLLISION WITH VEHICLES TRAVELING AT SPEED LIMIT BEHIND ME. WHILE TRAVELING NORMALLY AT THE POSTED 55 MPH SPEED THE VEHICLE SLOWED IMMEDIATELY TO NEARLY MOVING. THIS HAPPENED MULTIPLE TIMES WHICH I REPORTED TO THE KIA DEALER EACH TIME. THE DEALER DID NOT CORRECTLY DIAGNOSE THE PROBLEM UNTIL AFTER THE THIRD REPORT.

Look up ODI 10887898 at NHTSA ↗

1
ODI 11082346 · 115,996 mi

HELLO, I AM 2ND OWNER @51,000 K WITH NO KNOWN ACCIDENTS TO THIS SUV. FROM 51,073K I DISCOVERED THE 2ND ROW SEAT LATCH WAS FAULTY AND I COULDN'T FOLD THE SEAT DOWN. I HAD THE LATCH REPLACED AND IT WAS FINE AND ONLY USED IT ABOUT EIGHT IMES. THEN @ 68,000K FOUND IT WAS USING/ BURNING OIL. THE REPAIR COST QUOTED FOR THIS IS $3,600. EVER SINCE I'VE HAD TO ADD UP TO FOUR QUARTS OF 5W20 BETWEEN OIL CHANGES. AT 85,000K THE SAME SEAT LATCH QUIT WORKING AGAIN. I WAS QUOTED $110 FOR THE REPLACEMENT LATCH AND BOOK INSTALL CALLS FOR 3.1 HOURS EQUALLING CLO…

Look up ODI 11082346 at NHTSA ↗

5
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

Look up ODI 10418873 at NHTSA ↗

ODI 10449316 · 233 mi

THE 2012 KIA SORENTO LX AWD WAS PURCHASED NEW WITH 233 MILES ON IT. THE VEHICLE'S AUTOMATIC TRANSMISSION REGULARLY HESITATES TO UP-SHIFT DURING SMOOTH ACCELERATION WHILE UNDER NORMAL DRIVING CONDITIONS (FLAT ROADS, CRUISING SPEEDS), CAUSING THE ENGINE TO HANG IN THE 3500+ RPM RANGE. WHEN THE CAR HAS FINISHED ACCELERATING AND HAS REACHED CRUISING SPEED, MY FOOT BACKS OFF THE ACCELERATOR PEDAL AND IT STILL DOES NOT UP-SHIFT OR EVEN COAST. INSTEAD, THE VEHICLE DRASTICALLY DECELERATES AS THE ENGINE RPMS DROP BECAUSE THE TRANSMISSION REMAINS IN T…

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ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

Look up ODI 11174900 at NHTSA ↗

2
ODI 11579339

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: [XXX] (Service Brakes, Hydraulic) and for NHTSA Campaign Number: [XXX] (Power Train) however, when the contact attempted to set up a recall appointment the contact was told that the recalls only applied to vehicle in the United States and not Puerto Rico. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Par…

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ODI 11709737 · 106,000 mi

The contact owns a 2012 Kia Sorento. The contact stated that the rod bearings were knocking, and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 15V626000 (Power Train), 23V652000 (Service Brakes, Hydraulic), and 20V750000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact called the warranty company which declined the repairs. The failure mileage was approximately 106,000.

Look up ODI 11709737 at NHTSA ↗

2
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

Look up ODI 10532081 at NHTSA ↗

ODI 11404770 · 280,000 mi

CAR STALLS OUT WHILE DRIVING THEN I HAVE TO PULL OVER AND RESTART IT AND IT HAS A JERKING TO IT WHEN THIS HAPPENS

Look up ODI 11404770 at NHTSA ↗

—
3
ODI 10615421 · 31,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SHIFT INTO PARK ON SEVERAL OCCASIONS. ADDITIONALLY, WHILE EXITING, THE VEHICLE ATTEMPTED TO ROLL AWAY AND THE BRAKE PEDAL WAS APPLIED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

Look up ODI 10615421 at NHTSA ↗

ODI 11063839 · 11,000 mi

WHEN YOU ARE SLOWING DOWN FROM ANY SPEED GREATER THAN 20 MPH TO MAKE A STOP, WHILE PRESSING THE BREAK THERE IS A CLICKING SOUND COMING FROM GEAR SHIFTER AREA. EVERY TIME WHEN UNDER APPRO 10 MPH THIS CLICKING HAPPENS. THIS HAPPENS EVERY DAY SINCE THE DAY I BOUGHT IT.

Look up ODI 11063839 at NHTSA ↗

ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

Look up ODI 11174900 at NHTSA ↗

Service Brakes
12
ODI 10531913 · 11,000 mi

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

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ODI 10574852 · 9,000 mi

THIS HAS HAPPENED FOUR TIMES! WHILE COMING TO A STOP SIGN, ENGINE DIES, POWER STEERING OUT, POWER BRAKES OUT. AFTER SHIFTING INTO PARK OR NEUTRAL, CAR WILL IMMEDIATELY RESTART, AND FUNCTION WITHOUT THIS PROBLEM FOR WEEKS. KIA DEALERSHIP FINDS NOTHING WRONG AND NO "CODES" TO INDICATE THE CAR HAS HAD PROBLEMS. *TR

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ODI 10777850 · 43,000 mi

FRIDAY 9/18/15 10:40 AM, BACKING OUT OF PARKING SPOT SLOWLY INTO A ROAD. ENGINE SUDDENLY FAILED, ENGINE LIGHT CAME ON, AND THE BRAKES COMPLETELY FAILED. WAS ABLE TO RESTART THE CAR AND PARK IT AGAIN, BUT BRAKES STILL FAILED AND HAD TO USE THE EMERGENCY BRAKE AND THE CURB AND TREE AT CURB TO STOP VEHICLE. TOWED TO ED VOYLES KIA ON PEACHTREE INDUSTRIAL BLVD IN ATLANTA WHO FOUND NO RECORD OF THE INCIDENT IN COMPUTER AND THAT ALL DIAGNOSTICS WERE NORMAL AND THEY COULDN'T REPRODUCE THE PROBLEM, SO THERE WAS NOTHING THEY COULD DO. I SENT THEM THI…

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9
ODI 10586772 · 30,000 mi

WHILE DRIVING THE VEHICLE ON TWO SEPARATE OCCASIONS THE VEHICLE HAS EITHER STALLED WITH A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION OR WITH THE ENGINE STILL RUNNING A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION. *TR

Look up ODI 10586772 at NHTSA ↗

ODI 10777850 · 43,000 mi

FRIDAY 9/18/15 10:40 AM, BACKING OUT OF PARKING SPOT SLOWLY INTO A ROAD. ENGINE SUDDENLY FAILED, ENGINE LIGHT CAME ON, AND THE BRAKES COMPLETELY FAILED. WAS ABLE TO RESTART THE CAR AND PARK IT AGAIN, BUT BRAKES STILL FAILED AND HAD TO USE THE EMERGENCY BRAKE AND THE CURB AND TREE AT CURB TO STOP VEHICLE. TOWED TO ED VOYLES KIA ON PEACHTREE INDUSTRIAL BLVD IN ATLANTA WHO FOUND NO RECORD OF THE INCIDENT IN COMPUTER AND THAT ALL DIAGNOSTICS WERE NORMAL AND THEY COULDN'T REPRODUCE THE PROBLEM, SO THERE WAS NOTHING THEY COULD DO. I SENT THEM THI…

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ODI 11112496 · 65,000 mi

I WAS DRIVING A 2012 KIA SORENTO WITH THREE OTHER PASSENGERS AND OUR FAMILY DOG. I SEE SMOKE COMING FROM BACK OF MY CAR THOUGHT IT WAS THE CAR PASSING ME SINCE MY CAR WAS IN MINT CONDITION WITH A NEW ENGINE AND NEW TRANSMISSION. I LOOK AGAIN THERE IS NO CAR GOING THE OPPOSITE WAY AND NOW I SEE A LOT MORE SMOKE. CARS COMING THE OPPOSITE WAY ARE FLASHING ME AND WAVING SO I FIGURED I'M PROBABLY OVER HEATING. I STEER TO THE RIGHT ON A STEEP HILL THE BRAKES AND EMERGENCY BRAKE DOESN'T WORK I QUICKLY THROW IT INTO PARK THE GEARS ARE GONE SO NO PA…

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1
ODI 10788146 · 13,741 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE COMING THE A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE TO CRASHED INTO A RESTAURANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS STILL AT THE LOCATION OF THE CRASH AT THE TIME OF THE CALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,741.

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4
ODI 10494596 · 5,550 mi

THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WH…

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ODI 11098245 · 75,000 mi

TAKATA RECALL MY TRANSMISSION IS MAKING A NOISE WHEN I BRINGING IT TO A STOP AND MY TIRES START GOING TO THE LEFT ALSO IT HAS NO TRANSMISSION OR MOTOR LIGHT FLASHING BUT I CAN FEEL THATS THERES SOMETHING WRONG ALSO WHEN I PARK IT MOVES A LITTLE I HAVE TO MAKE SURE THE EMERGENCY BRAKE IS ON SO THAT IT WONT BOUNCE INTO GEAR AND MOVE AND CAUSE AN ACCIDENT.

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ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

Look up ODI 11174900 at NHTSA ↗

0
1
ODI 10972331 · 50,222 mi

CAN NOT MOVE SHIFTER OUT OF PARK WHEN CAR IS STARTED. CAN NOT SHIFT CAR OUT OF SELECTED GEAR WHEN MOTOR IS RUNNING. ESC LITE IS ILLUMINATED ON DASHBOARD AND BRAKE LITES DO NOT FUNCTION WHEN THESE DEFECTS OCCUR. SYMPTONS EXPERIENCED ARE THE SAME AS DESCRIBED IN NHTSA CAMPAIGN 13V114000. KIA DEALER REPLACED BRAKE LITE SWITCH-SAYS SUV DOES NOT FALL WITHIN POPULATION OF VEHICLES IDENTIFIED UNDER KIA SC098 RECALL. I AM OF THE OPINION MY SUV SHOULD HAVE BEEN COVERED UNDER THIS KIA RECALL AND I SHOULD HAVE NOT BEEN CHARGED FOR THE REPAIRS. MY…

Look up ODI 10972331 at NHTSA ↗

3
ODI 10615421 · 31,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SHIFT INTO PARK ON SEVERAL OCCASIONS. ADDITIONALLY, WHILE EXITING, THE VEHICLE ATTEMPTED TO ROLL AWAY AND THE BRAKE PEDAL WAS APPLIED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

Look up ODI 10615421 at NHTSA ↗

ODI 11063839 · 11,000 mi

WHEN YOU ARE SLOWING DOWN FROM ANY SPEED GREATER THAN 20 MPH TO MAKE A STOP, WHILE PRESSING THE BREAK THERE IS A CLICKING SOUND COMING FROM GEAR SHIFTER AREA. EVERY TIME WHEN UNDER APPRO 10 MPH THIS CLICKING HAPPENS. THIS HAPPENS EVERY DAY SINCE THE DAY I BOUGHT IT.

Look up ODI 11063839 at NHTSA ↗

ODI 11174900 · 99,000 mi

I PURCHASED THIS VEHICLE USED WITH 98K+ MILES ON IT FROM STEVENS CREEK SUBARU. THEY DID NOT DISCLOSE ANY RECALLS NOR ANY ISSUES WITH THE VEHICLE. THIS WEEK, I BEGAN HEARING A CLICKING NOISE IN THE GEAR SHIFT CONSOLE EVERY TIME I BRAKED. ITS SOUNDS LIKE SOMETHING HITTING PIECE OF PLASTIC. IT HASN'T CHANGED THE PERFORMANCE OF THE CAR THAT I CAN EASILY TELL. HOWEVER, THIS EVENING, MY MAINTENANCE LIGHT CAME ON AND IS NOT TURNING OFF. THE DEALERSHIP SAYS THE CAR WAS SERVICED BEFORE I DROVE OFF THE LOT, BUT GIVEN IT DIDN'T EVEN HAVE WASHER FLUID, I'M…

Look up ODI 11174900 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

164 mentions · 18.6% of complaints

Median mileage: 107,500 mi (124 usable records).

ODI 10428112

WHEN STARTING VEHICLE WITH THE START BUTTON, THERE IS A LOUD POPPING SOUND AND THE VEHICLE EITHER WANTS TO LUNG FORWARD OR BACKWARDS IN THE PARK POSITION, TOOK THE VEHICLE BACK TO THE DEALER THE FIRST TIME, I'M TOLD THAT UNTIL THEY ACTUALLY HEAR THE NOISE THEY CANNOT DETECT WHAT IS CAUSING IT SINCE NO CHECK ENGINE LIGHT COMES ON THEY DID NOTHING SINCE THEY DIDN'T HEAR THE NOISE. TOOK VEHICLE BACK SECOND TIME AS NOW THE SOUND IS GETTING LOUDER AND THE LUNGING IS MORE PROMINENT , AS THE SERVICE MANAGER WAS CHECKING THE VEHICLE IN SHE STARTED VEHI…

Look up ODI 10428112 at NHTSA ↗

ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

ODI 10453822 · 1,500 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND TH…

Look up ODI 10453822 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

148 mentions · 16.8% of complaints

Median mileage: 90,500 mi (124 usable records).

ODI 10422390 · 125 mi

I WAS STARTING OFF FROM STOP SIGN AND FELT AND HEARD A LOUD THUD FROM THE ENGINE AREA. IMMEDIATELY THE 2012 SORENTO LOST POWER AND WOULD NOT SHIFT. IT WOULD CONTINUE TO MOVE AT ABOUT 5 MPH. THE ENGINE DID NOT STOP. I STOPPED THE VEHICLE AND RESTARTED BUT WITH THE SAME SYMPTOMS. BEING VERY CLOSE TO THE DEALER, I TOOK IT IN. THE SALES DEPT HAS AGREED TO FIND ANOTHER VEHICLE AND REPLACE THIS ONE. I'M NOT SO SURE... *TR

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ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

ODI 10452424 · 6,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE RELATED TO THE ELECTRONIC SYSTEM. THE DEALER STATED THAT THE KEY MIGHT HAVE DISCONNECTED FROM THE VEHICLE AND CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF HAVING THE KEY SYNCHRONIZED WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FA…

Look up ODI 10452424 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

29 mentions · 3.3% of complaints

Median mileage: 114,276 mi (23 usable records).

ODI 10934565 · 65,707 mi

THE ENGINE STARTED BURNING OIL, THE ENGINE HAD 65,707 MILES WHEN WE NOTIFY THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE. WE ASKED THE DEALERSHIP PEOPLE TO REPLACE THE WHOLE ENGINE AND THEY ONLY REBUILD IT. WE'RE SO UPSET AND NOT SUPPORTED SINCE WE ARE STILL PAYING A LOT OF MONEY FOR THIS VEHICLE AND NOT HAVING GUARANTEE O HOW LONG THIS FIX WILL WORK. *TR

Look up ODI 10934565 at NHTSA ↗

ODI 10985936 · 95,000 mi

I HAVE CONTACTED THE KIA DEALERSHIP THREE TIMES ABOUT THIS CAR BURNING OIL. THEY TOLD ME THIS IS NORMAL FOR A VEHICLE THAT HAS 90,000 MILES ON IT. ONE TIME I HAD TO PUT 2 QUARTS OF OIL IN IT AND THEN AFTER DRIVING 400 MILES I HAD TO PUT ANOTHER 1 QUART OF OIL IN IT. I UNDERSTAND THEY COULD BE A PROBLEM WITH THE 2.4 ENGINE IN THIS VEHICLE. ALL I AM ASKING IS FOR THEM TO DO A COMBUSTION TEST ON THE ENGINE WHILE IT IS STILL UNDER WARRANTY.

Look up ODI 10985936 at NHTSA ↗

ODI 11001733 · 117,770 mi

MY VEHICLE IS AT 117K MILES. IT USES APPROX 6 QTS OF OIL/3000 MILES.I CANNOT GET UP TO SPEED ON THE HIGHWAY AS IT WILL NOT AUTO SHIFT DOWN WITH ANY ACCELERATION RPMS RUN AND STAY AT 6,000 WHEN TRYING TO GET TO 70MPH - IT IS INCLUDED IN SC147 RECALL, HOWEVER THE DEALERSHIP IS STATING IT PASSED THE RECALL TEST AND IT'S THE TRANSMISSION NOT THE ENGINE. TRANSMISSION DOES NOT BURN OIL AT 6 QTS/3000 MILES

Look up ODI 11001733 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

28 mentions · 3.2% of complaints

Median mileage: 60,000 mi (25 usable records).

ODI 10531913 · 11,000 mi

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

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ODI 10556621 · 44,000 mi

I WAS DRIVING ON THE FREEWAY, THERE WAS A LOT OF TRAFFIC SO WE WEREN'T DRIVING VERY FAST, AND THE CAR JUST SHUT OFF, THE ENGINE LIGHT WENT ON AND THE STEERING WHEEL LOCKED. I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND THEN I TURNED THE CAR OFF AND TRIED RESTARTING IT. THE CAR STARTED WITHOUT ANY PROBLEMS AND DROVE NORMAL AFTER THAT. *TR

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ODI 10573777 · 23,000 mi

MY 2012 KIA SORENTO AT LOW SPEED,STALLED AND COMPLETELY SHUT OFF, NO POWER STEERING. I HAD TO PUT MY CAR INTO PARK AND THEN RESTART. SO GLAD I WAS NOT HIT FROM BEHIND AS MY CAR JUST SHUT OFF SO SUDDENLY. MY CAR IS ONLY TWO YEARS OLD AND LOW MILEAGE. IT HAS HAPPENED TWICE SINCE THEN. THANK GOD NO ACCIDENTS, YET. BUT IM WORRIED TO DRIVE IT ANTICIPATING FOR IT TO HAPPEN AGAIN. IT HAS BEEN IN THE KIA SERVICE SHOP TWICE AND THEY ARE CLAIMING TO FIX IT. ALSO TWO WEEKS AGO THE RIGHT SHOCK NEEDED TO BE REPLACED. I DRIVE TO WORK AND THE STORE ON …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

22 mentions · 2.5% of complaints

Median mileage: 20,500 mi (18 usable records).

ODI 10443650 · 10,000 mi

WHILE COMING TO STOP AT INTERSECTION OR PULLING INTO PARKING LOT SPACE AT LOW SPEED, I COULD HEAR AND FEEL BRAKES GRINDING TO A COMPLETE STOP, UPON RELEASING THE BRAKE PEDAL I COULD HEAR AND FEEL WHAT I BELIEVE TO BE THE CALIPERS GRINDING AS THEY RELEASE. IT HAPPENS WHENEVER I COME TO A STOP OR WHEN I AM ABLE TO DRIVE FORWARD UPON RELEASE OF THE BRAKES. I FEEL UNSAFE DRIVING THIS VEHICLE. THIS NOISE OCCURRED JUST AFTER 10000 MILES. BEFORE THIS QUIET AND SMOOTH BRAKING. ON JANUARY 11, 2012 I TOOK THE VEHICLE IN AND SERVICE DESK PERSON SAID THE S…

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ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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ODI 10452450 · 3,200 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO V6. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE ALMOST IMMEDIATELY AFTER THE FAILURE. IN ADDITION, HE MENTIONED THAT THE FAILURE RECURRED APPROXIMATELY 20 TIMES SINCE HE HAD PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT WHAT THE VEHICLE WAS EXHIBITING WAS NORMAL WHEN THE ACCELERATOR AND BRAKE PEDAL WERE DEPRESSED SIMULTANEO…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

13 mentions · 1.5% of complaints

Median mileage: 73,500 mi (10 usable records).

ODI 10481092 · 10,321 mi

WHILE ATTEMPTING TO START THE VEHICLE IT WOULD NOT START. THE 2012 SORENTO HAS A PUSH BUTTON START. THE ISSUE STARTED THE DAY WE PURCHASED THE VEHICLE AND IT SEEMS LIKE IT IS A REPEATED ISSUE. THE KIA DEALER IN OMAHA NEBRASKA REPLACED THE SWITCH TWICE AND THE DEALER IN FAIRVIEW HTS, IL HAS REPLACED THE SAME PART AT LEAST THREE TIMES. I'M THINKING LEMON. IT IS CURRENTLY AT THE DEALER IN FAIRVIEW HTS, IL FOR THE SAME ISSUE AGAIN. *TR

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ODI 10593494 · 25,000 mi

A FEW MONTHS AGO I WAS DRIVING MY DAUGHTER TO HER VOLLEYBALL PRACTICE AND UPON LEAVING THE PARKING LOT AND DRIVING INTO THE STREET I LOST ALL POWER AND CONTROL OF MY CAR INCLUDING MY POWER STEERING ETC. I ALMOST CRASHED THE CAR INTO THE SIDE OF A HOUSE BUT LUCKY I WAS ABLE TO PRESS THE BRAKES HARD ENOUGH TO FINALLY GET THE CAR TO STOP. I THEN PUSHED THE POWER BUTTON AND ALL OF THE LIGHTS CAME ON THE DISPLAY BUT NO POWER TO THE CAR. I PRESSED THE POWER AGAIN AND THE CAR STARTED. THEN THREE DAYS AGO I WAS IN THE CAR PICK UP LINE PICKING UP AN…

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ODI 10671958 · 36,000 mi

AT DEALERSHIP TO POSSIBLY PURCHASE USED 2012 KIA SORENTO. VEHICLE WOULD NOT START. DEALER HAD TO JUMP START. EVERYTHING SEEMED OK AND DROVE TO NEARBY PARKING LOT TO LOOK OVER THE CAR. LEFT THE CAR RUNNING IN PARK AND AFTER 5 MINUTES VARIOUS DASH LIGHTS BEGAN TO LIGHT UP, ENGINE WOULD NOT ACCELERATE, AND THE STOP BUTTON WOULD NOT SHUTDOWN THE CAR. EVENTUALLY THE ENGINE LABORED AND THEN STOPPED. CALLED DEALER AND WE JUMP STARTED THE ENGINE. ON THE WAY BACK TO DEALERSHIP (LESS THAN A MILE) THE ENGINE LABORED, THROTTLE WOULD NOT RESPOND, POWER ST…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

13 mentions · 1.5% of complaints

Median mileage: 59,643 mi (12 usable records).

ODI 10453822 · 1,500 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND TH…

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ODI 10465588 · 14,000 mi

DRIVING ON FREEWAY AT APPROX. 75MPH , CAR JERKED, ENGINE LIGHT CAME ON, VEHICLE DECELERATED AND WHEN GAS PEDAL WAS DEPRESSED IT DID NOT WORK AT ALL. HAPPENED 5 OTHER TIMES PREVIOUS TO THIS AT VARIOUS SPEEDS. DEALER DID A REFLASH OF SOME COMPUTER CHIP. THAT DID NOT FIX PROBLEM, 6TH TIME I HAD PROBLEM ON 7/12/12 I WAS THEN TOLD BY DEALER THAT THE THROTTLE BODY AND HOUSING NEEDED TO BE REPLACED. *TR

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ODI 10473959 · 2,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND ACCELERATED. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 10/03/1…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

10 mentions · 1.1% of complaints

Median mileage: 112,000 mi (7 usable records).

ODI 11013481 · 75,000 mi

WE HAVE A KIA SORENTO 2012. PASSENGERS SMELLED GAS 4.5 HOURS INTO A 5 HOUR TRIP TO PHILADELPHIA. STOPPED AT REST STOP AND DID NOT THINK IT WAS COMING FROM CAR. WE DROVE APPROXIMATELY ANOTHER 30 MINS INTO PHILADELPHIA AND GOT OFF THE HIGHWAYS ONTO LOCAL STREETS. JOGGER ON SIDE OF ROAD FLAGGED US DOWN WITH "YOUR CAR IS ON FIRE!" WE PULLED TO SIDE OF ROAD AND GOT OUT OF THE CAR. THE KIA SORENTO'S ENGINE WAS ON FIRE. A LOCAL FIRE DEPARTMENT ARRIVED AND PUT OUT THE ENGINE FIRE WITH WATER. NO INJURIES.

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ODI 11121693 · 79,000 mi

ON 8/18/18 THE ENGINE OF MY KIA SORENTO BURST INTO FLAMES WHILE I WAS DRIVING WITH MY TWO YOUNG CHILDREN AND OUR DOG. I HAD MY SIX YEAR OLD AND ONE YEAR OLD DAUGHTERS AND MY 9 YEAR OLD PUG IN THE VEHICLE WITH ME. THE ENTIRE ENGINE SUDDENLY BURST INTO FLAMES WITH THEM SHOOTING OUT UNDER THE HOOD AT ALL SIDES. I YELLED FOR MY 6 YEAR OLD TO GET OUT BUT SHE FROZE AND WAS SCREAMING AND CRYING, SAYING "I CAN'T, I CAN'T GET OUT". I FIRST GOT MY ONE YEAR OLD OUT OF HER CAR SEAT AND RAN AROUND AND PULLED MY 6 YEAR OLD OUT. I GOT THEM AWAY FROM THE VEHIC…

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ODI 11143497 · 164,500 mi

UPON EXITING THE FREEWAY ON AN OUT OF TOWN TRIP, MY ELDERLY FATHER, 9 YEAR OLD SON AND I BEGAN TO SMELL A STRONG GASOLINE SMELL. THERE WERE NO PREVIOUS SYMPTOMS OR SIGNS OF AN ISSUE AND WE JUST TRAVELLED ABOUT 250 MILES. I TYPICALLY DRIVE ALOT IN THE CITY AS WELL. IN THIS CASE, I PULLED INTO THE HOTEL PARKING LOT (RIGHT OFF THE FREEWAY) AND THERE WAS A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD OF THE CAR. BECAUSE THIS OCCURRED ON SATURDAY EVENING AND WE WERE COMING INTO TOWN FOR AN EVENT, WE WERE NOT ABLE TO CONTACT WARRANTY FOREVER UNT…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b