Auto Recall Watch
U.S. public vehicle records

2011 Kia SOUL: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

194 owner complaints analyzed

3 distinct recall campaigns

52,500 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 132 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic is the most frequently named component, appearing in 32 of 194 complaints (16.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior5829.9%
Steering behavior84.1%
Transmission and shifting73.6%
Engine operation63.1%
Electrical and battery issues63.1%
Fuel system concerns10.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic
32
Electrical System
28
Air Bags
25
Engine
24
Unknown Or Other
21
Service Brakes
13
Power Train
12
Exterior Lighting
11
Component breakdown data
CategoryCount
Service Brakes, Hydraulic32
Electrical System28
Air Bags25
Engine24
Unknown Or Other21
Service Brakes13
Power Train12
Exterior Lighting11

Service Brakes, Hydraulic: 32; Electrical System: 28; Air Bags: 25; Engine: 24; Unknown Or Other: 21; Service Brakes: 13; Power Train: 12; Exterior Lighting: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
40
25,000 to 49,999
22
50,000 to 74,999
20
75,000 to 99,999
16
100,000 to 149,999
17
150,000 and above
17
Reported problems by failure mileage data
CategoryCount
Under 25,00040
25,000 to 49,99922
50,000 to 74,99920
75,000 to 99,99916
100,000 to 149,99917
150,000 and above17

Under 25,000: 40; 25,000 to 49,999: 22; 50,000 to 74,999: 20; 75,000 to 99,999: 16; 100,000 to 149,999: 17; 150,000 and above: 17

Under 25,000 miles has the most reports with usable mileage (40). 62 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
17
2012
14
2013
12
2014
16
2015
17
2016
10
2017
11
2018
11
2019
14
2020
10
2021
6
2022
1
2023
15
2024
37
2025
1
2026
2
Complaints over time data
CategoryCount
201117
201214
201312
201416
201517
201610
201711
201811
201914
202010
20216
20221
202315
202437
20251
20262

2011: 17; 2012: 14; 2013: 12; 2014: 16; 2015: 17; 2016: 10; 2017: 11; 2018: 11; 2019: 14; 2020: 10; 2021: 6; 2022: 1; 2023: 15; 2024: 37; 2025: 1; 2026: 2

Pattern summary

Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 58 complaint narratives. Steering behavior appears in 8 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10381451 · 2011-02-10 (February 10, 2011)

TL. THE CONTACT OWNS A 2011 KIA SOUL WITH NEXXEN TIRES, SIZE 225/45 R18. THE DOT WAS NOT AVTHE CONTACT STATED WHILE DRIVING 30 MPH THE CONTACT PULLED THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING THE VEHICLE THE CONTACT NOTICE A SIGNIFICANT AMOUNT OF TREAD ON THE TIRE. THE CONTACT CALLED THE VEHICLE MANUFACTURER AND THE MANUFACTURER GAVE THE CONTACT THE PHONE NUMBER TO THE TIRE MANUFACTURER. THE CONTACT THE TIRE MANUFACTURER AND THEY STATED TO THE CONTACT TO SEND PICTURE OF THE TIRES TO THEIR HEADQUARTERS. THE CONTACT SENT THE P…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10381451 at NHTSA ↗

Owner report 10394418 · 2011-04-06 (April 6, 2011)

PARKED IN FRONT OF COFFEE SHOP ABOUT 3PM. WINDY BUT WARM (NOT HOT OR COLD WEATHER). CAME OUT TO FIND BACK WINDOW SHATTERED. INSURANCE CO. CALLED, WILL REPLACE WINDOW W/ $250 DEDUCTIBLE FEE. NO EVIDENCE OF FOUL PLAY INVOLVED. *TR

Owner-reported narrative. 2,800 miles reported. Look up ODI 10394418 at NHTSA ↗

Owner report 10395955 · 2011-04-14 (April 14, 2011)

VIOLENT SHUTTER VIBRATION, FELT LIKE BLOWN PASSENGER SIDE TIRE AFTER 30 MILES(DROVE OFF LOT) PULLED OVER TO INSPECT TIRES EVERYTHING LOOKED OK AND DROVE OFF WITH NO SHUTTER OR VIBRATION VEHICLE HAS DONE IT 4 TIMES NOW AT 1,000 MILES, HAS DONE IT AT 40 MPH-70 MPH, AT HIGHER SPEEDS VEHICLE IS DIFFICULT TO CONTROL. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10395955 at NHTSA ↗

Owner report 10396032 · 2011-04-15 (April 15, 2011)

WE PURCHASED A MOLTEN 2011 KIA SOUL. 3 MONTHS AFTER OWNING THE CAR WE NOTICED MULTIPLE PAINT CHIPS ALL OVER THE CAR AND WINDSHIELD CHIPS. I HAVE LESS THAN 4500 MILES AND I DO NOT DRIVE ON GRAVEL OR FOLLOW SALT TRUCKS. I AM CURRENTLY TRYING TO GET THE KIA DEALERSHIP TO REPAIR IT. ALSO, A SPEAKER RUMBLES, IT DID NOT START ONE TIME (ONLY HAD IT FOR A FEW DAYS), AND SOMETIMES YOU CAN SMELL ANTIFREEZE. THE DEALERSHIP IS STILL DECIDING IF THEY WILL HELP ME IN REGARDS TO THE PAINT AND WINDSHIELD. THEY HAVE ORDERED A REPLACEMENT SPEAKER. THEY SA…

Owner-reported narrative. 4,489 miles reported. Look up ODI 10396032 at NHTSA ↗

Owner report 10399758 · 2011-05-10 (May 10, 2011)

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

Owner-reported narrative. Look up ODI 10399758 at NHTSA ↗

Owner report 10402498 · 2011-05-24 (May 24, 2011)

DRIVING THE VEHICLE DOWN THE ROAD IN GOOD WEATHER CONDITIONS WHEN THE BRAKES INITIATED FOR NO REASON AND NO GAS SEEMED TO BE GOING TO THE THROTTLE. THE ESC LIGHT CAME ON. I ATTEMPTED TO TURN THE TRACTION CONTROL LIGHT OFF BUT THERE WAS STILL NO CHANGE. THE VEHICLE SLOWED DOWN TO ABOUT 5 MILES AN HOUR AND STALLED OUT A COUPLE OF TIMES BECAUSE LACK OF GAS GOING TO THE VEHICLE. FORTUNATELY I WAS IN A CONGESTED AREA AND WAS ONLY TRAVELING ABOUT 20 MPH WHEN THIS HAPPENED. COULD HAVE BEEN EXTREMELY DANGEROUS HAD I BEEN ON A HIGHWAY. *TR

Owner-reported narrative. 15,000 miles reported. Look up ODI 10402498 at NHTSA ↗

Owner report 10404388 · 2011-06-03 (June 3, 2011)

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HORN WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED SUGGESTIONS ON HOW TO REPAIR THE FAILURE BUT NONE WERE SUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE FIRST NOTICED THE PROBLEM WITH THE HORN WHEN THE USING THE AUTO LOCK FEATURE ON THE REMOTE. THE HORN ONLY CO…

Owner-reported narrative. 500 miles reported. Look up ODI 10404388 at NHTSA ↗

Owner report 10410987 · 2011-07-08 (July 8, 2011)

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

Owner-reported narrative. 725 miles reported. Look up ODI 10410987 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V114000 · Exterior Lighting:Brake Lights:Switch

Reported: 2013-04-01 (April 1, 2013)

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

NHTSA campaign record ↗
14V822000 · Structure:Body:Roof And Pillars

Reported: 2014-12-29 (December 29, 2014)

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

NHTSA campaign record ↗
23V652000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2023-09-25 (September 25, 2023)

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

194 unique complaints in this selection. Analysis snapshot: 2026-09-30.

68.0%Usable mileage132 / 194 records
100.0%Valid incident date194 / 194 records
100.0%Valid filing date194 / 194 records
100.0%Ordered incident and filing dates194 / 194 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Engine
2412.4%
ODI 10459675 · 8,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE LIFTER IN THE ENGINE CAUSED A LOUD NOISE WHILE DRIVING 55 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO FIND A DEFECT WITHIN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DROVE POORLY. THE FAILURE MILEAGE WAS 8,000.

Look up ODI 10459675 at NHTSA ↗

20940.7%
ODI 10458979 · 14,250 mi

CAR HAD AN OIL CHANGE AND WAS WASHED THEN CAME HOME. CAR'S FRONT DEFROSTER WAS NOTED TO BE STUCK ON AND WHITE SMOKE STARTED TO BILLOW OUT FROM UNDER THE HOOD. QUICK CHECK UNDER THE CAR NOTED A FLAME THAT WAS EITHER COMING FROM THE CATALYTIC CONVERTER OR REFLECTING IN THE EXHAUST FROM SOMEWHERE ON THE BOTTOM/SIDE OF THE ENGINE. NO FLUIDS WERE SHOWN TO BE LEAKING ONTO THE DRIVEWAY OR WERE VISIBLE. CAR THEN RAPIDLY WENT UP IN FLAMES AND WAS A COMPLETE LOSS. FIRE DEPARTMENT HAD TO PUT OUT. *TR

Look up ODI 10458979 at NHTSA ↗

28342.7%
ODI 10630264 · 8,000 mi

SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR

Look up ODI 10630264 at NHTSA ↗

55261.3%
ODI 10578067 · 2,702 mi

I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THIS SAME ISSUE WHICH STILL HAS NOT BEEN FIXED. THE ENGINE LIGHT COMES ON WHEN IT WANTS TOO AND THEN THERE IS VERY LITTLE POWER IN 1, 2,AND 3RD GEARS THIS IS A MANUAL TRANS. I ALMOST GOT HIT IN THE SIDE BECAUSE OF PULLING FROM A STOP SIGH AND WENT TO GO AND LOOKED DOWN LIGHT WAS ON AND CAR DID NOT WANT TO MOVE. ITS VERY HARD TO GET A STICK SHIFT CAR TO START OUT IN 4TH GEAR. KIA SAYS THEY WANT ME HAPPY BUT WILL NOT REPLACE THE CAR INSTEAD OFFERING FREE OIL CHANGES AND OTHER ITEMS BUT I WANT A SAFE CA…

Look up ODI 10578067 at NHTSA ↗

62869.9%
ODI 10816168 · 3,000 mi

CAR IS EQUIPPED WITH ECO-BOOST AND ACTIVE "INTERMITTANT STOP AND GO" SYSTEM, WHICH IS ACTIVE EVERY START CYCLE UNLESS "DEACTIVATE" BUTTON IS ENGAGED.CAR HAS BEEN DRIVEN BY 18 YEAR OLD DAUGHTER FOR 3,000 MILES IN 6 MONTHS. THE ENGINE HAS SHUT DOWN AND NOT BEEN ABLE TO BE RESTARTED ON 2 SEPARATE OCCASIONS.BOTH TIMES THE ISG SYSTEM SWITCH WAS DEPRESSED, THE SYSTEM WAS DEACTIVATED,AND THE CAR WAS STATIONARY. THE SECOND TIME THE CAR SHUT DOWN WAS AT A VERY BUSY INTERSECTION, MY DAUGHTER IS A NEW DRIVER-SHE WAS HYSTERICAL. DEALER CLAIMS THERE IS NOTH…

Look up ODI 10816168 at NHTSA ↗

55968.7%
ODI 11073041 · 19,000 mi

MY CAR IS 2016, ITS 18 MONTHS OLD HAS 19K MILES AND THE ONLY THING DONE TO THE CAR WAS OIL CHANGES WHICH WERE PERFORMED AT THE DEALER WHERE I BOUGHT MY CAR. ON JAN 19, 2018 MY CAR STOP WORKING WHILE DRIVING 45 MILES AN HOUR ON THE STREET. IT HAPPENED ON NW 36TH STREET GOING EAST IN MIAMI, FLORIDA ZIPCODE 33166 WHEN TOWED TO THE DEALER WAS TOLD ON THE FOLLOWING MONDAY THE PISTON PUSH THE ROD BLOCK AND THE ENGINE LOCK UP. ITS STILL AT THE DEALER. ON MONDAY IT WILL BE A MONTH. AND EVEN THOUGH I AM DRIVING A RENTAL ( WHICH THE DEALER IS PAYING FOR)…

Look up ODI 11073041 at NHTSA ↗

19170.2%
ODI 11032004 · 6,500 mi

I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CAR WOULD NOT MOVE ' I WAS PRESSING THE GAS PEDAL AND NOTHING WAS HAPPENING. I IMMEDIATELY PUT THE SHIFTER IN PARK, TURNED THE ENGINE OFF AND ON AGAIN AND THE CAR STARTED TO MOVE AGAIN. ON JULY 26 SAME ISSUE HAPPENED AGAIN AND IT ALSO HAPPENED RIGHT AFTER I GASSED UP THE CAR. ON SEPTEMBER…

Look up ODI 11032004 at NHTSA ↗

14064.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

Look up ODI 11113971 at NHTSA ↗

8764.0%
ODI 11190832 · 1,100 mi

WHEN IDLING AT A TRAFFIC LIGHT OR STOPPED IN TRAFFIC, WITH FOOT ON BRAKE IN NORMAL POSITION, CAR OCCASIONALLY JUMPS AND INCHES VERY SLIGHTLY FORWARD. TO PREVENT THIS FROM HAPPENING DRIVER MUST BE PRESSING VERY VERY FIRMLY ON BRAKE TO THE POINT WHERE DRIVER FEELS TENSION IN HER LEG. THIS HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE CAR PURCHASED IN FEBRUARY.

Look up ODI 11190832 at NHTSA ↗

23862.5%
ODI 11221793 · 600 mi

TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS TOTALED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED 10 DAYS AFTER THE VEHICLE WAS PURCHASED. THE DEALER WAS NOT CONTACTED. THE MANUFACT…

Look up ODI 11221793 at NHTSA ↗

13457.3%
ODI 11375455 · 2,500 mi

WHEN I WAS DRIVING AT 15MPH THE CAR COMPLETELY SHUT OFF. SO I TRIED TO RESTART IT AND WHEN I TOOK THE KEY OUT EVERYTHING LOCKED UP AND IT WAS LIKE THAT FOR 5 MIN IN THE MIDDLE OF THE ROAD BEFORE THE CAR CAME BACK ON AND FLAHED THE ENGINE AND OIL LIGHT.

Look up ODI 11375455 at NHTSA ↗

5158.0%
ODI 11510623

I was entering I 24 east toward Nashville on March 3 2024 @5p. As car entered the freeway. The engine stopped. Engine light turned on pulled over on shoulder. Put in park and tried to start but would not turn over. There was still full battery power according to dash board. I had two minor incidents two weeks prior. Entering store parking lots. Engine died a low speed . 5-10 miles an hour. Vehicle did restart at those incidents without problem s at regular speed before March 3 rd incident. KIA mechanic said might be cam gear shaft malfunct…

Look up ODI 11510623 at NHTSA ↗

1325.5%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

Look up ODI 11491280 at NHTSA ↗

413.8%
ODI 11614930

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the second stalling, the check engine light came on. I called the dealership and explained the problem. I took the vehicle to the dealership on [XXX] and on [X…

Look up ODI 11614930 at NHTSA ↗

18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

Look up ODI 11755282 at NHTSA ↗

Unknown Or Other
2110.8%
ODI 10399758

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

Look up ODI 10399758 at NHTSA ↗

397.6%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

Look up ODI 10427688 at NHTSA ↗

619.2%
ODI 10865183 · 26,000 mi

THE CAR CAUGHT FIRE WITHOUT CAUSE AND EXPLODED ON THE SIDE OF THE ROAD. WE WERE DRIVING DOWN THE HIGHWAY WHEN A CAR COMING THE OTHER DIRECTION FLAGGED US DOWN BECAUSE FLAMES WERE SHOOTING OUT FROM UNDER THE CAR. BY THE TIME I WAS ABLE TO PULL THE CAR OVER FLAMES WERE ENTERING IN THE CABIN AND IT WAS FILLED WITH BLACK SMOKE. THE BRAKES AND ELECTRICAL HAD FAILED SO IT WAS IMPOSSIBLE TO STOP THE CAR. IT EXPLODED 2 MINUTES AFTER WE WERE ABLE TO VACATE THE VEHICLE.

Look up ODI 10865183 at NHTSA ↗

839.2%
ODI 10731189 · 5,000 mi

THE VEHICLE HIT A TREE AT AN UNKNOWN RATE OF SPEED. THE SEAT BELTS FUNCTIONED, AND THE AIR BAGS WERE DEPLOYED. THE VEHICLE CAUGHT FIRE IMMEDIATELY OR SHORTLY THEREAFTER. TWO BYSTANDERS COULD NOT OPEN THE DOORS BECAUSE THE DOOR LOCKS WERE STILL ENGAGED. THEY HAD TO BREAK THE GLASS, MANUALLY UNLOCK THE DOORS, THEN OPEN THEM - THE DOORS FUNCTIONED NORMALLY AFTER UNLOCKED. IT IS MY UNDERSTANDING THAT THE DOOR LOCKS WERE SUPPOSED TO DISENGAGE WHEN THE AIRBAGS DEPLOYED - THEY DID NOT.

Look up ODI 10731189 at NHTSA ↗

10711.9%
ODI 10715228 · 11 mi

KIA COUNTRY OF CHARLESTON, SOUTH CAROLINA SOLD ME A NEW 2015 KIA SOUL WHILE UNDER AN ACTIVE RECALL, PRIOR TO THE RECALL WORK BEING COMPLETED, IN APPARENT VIOLATION OF 49 U.S.C., SECTION 30112(A)(3). KIA SERVICE CAMPAIGN 116, A SAFETY RECALL TO CORRECT A POTENTIAL UNSAFE CONDITION RESULTING FROM THE FRACTURING OF THE ACCELERATOR PEDAL, APPEARS TO HAVE BEEN IN EFFECT WELL IN ADVANCE OF MY PURCHASE DATE OF 02 APRIL 2015. IT SEEMS THAT IN THE RUSH TO SELL ME THE VEHICLE, THE RECALL WORK WAS NOT COMPLETED, AND I WAS NOT NOTIFIED THAT A RECALL WAS IN…

Look up ODI 10715228 at NHTSA ↗

12215.0%
ODI 10823220

THE PANIC BUTTON ON THE KEY FOB IS NOT RECESSED SO IT ACTIVATES WHEN YOU DON'T WANT IT TO. I HAVE CONTACTED BOTH THE KIA DEALER WHERE I BOUGHT IT AND ALSO KIA CONSUMER AFFAIRS AND BOTH COULD NOT SOLVE THE PROBLEM. IT IS A DESIGN FLAW. ANYTIME I HAVE THE KEY FOB IN MY POCKET IT IS LIKELY TO ENGAGE THE PANIC BUTTON. IT HAS HAPPENED 8 TIMES. PEOPLE THINK THERE IS AN EMERGENCY. PLEASE LET ME KNOW WHAT NHTSA CAN DO TO CORRECT THIS PROBLEM. (I PREVIOUSLY HAD A 2013 KIA SOUL AND THE DESIGN OF THE KEY FOB WAS DIFFERENT SO I NEVER HAD THE PANIC BUTTON …

Look up ODI 10823220 at NHTSA ↗

3211.8%
ODI 11011914 · 300 mi

JUST PURCHASED FIST KEYLESS ENTRY VEHICLE. DEALER TOLD ME IF THE CAR IS RUNNING AND I WALK AWAY WITH KEYS IN MY POCKET THAT THE ENGINE WOULD SHUT OFF. AT WORK NEXT DAY GOT OUT OF CAR WITH HANDS FULL, WENT INTO BUILDING AND EXPRECTED CAR TO SHUT DOWN THREE HOURS LATER CO-WORKER TELLS ME CAR IS RUNNING OUT IN PARKING LOT. WENT OUT TO INVESTIGATE WITHOUT MY KEY, GOT INTO RUNNING VEHICLE AND DROVE AWAY WITH NO KEY. ANYONE COULD HAVE STOLEN THIS VEHICE IN THAT THREE HOUR PERIOD, I COULD HAVE DRIVEN AWAY AND BEEN STRANDED IN A DANGEROUS SITUATION OR…

Look up ODI 11011914 at NHTSA ↗

3013.8%
ODI 11129352 · 13,000 mi

I WAS STOPPED AT A RED LIGHT. THE CAR STALLED AND DIDN'T KNOW IT. THIS HAS HAPPENED TWICE. ALSO SEVERAL TIMES I START THE VEHICLE AND IT STALL OUT IMMEDIATELY. DEALER COULDN'T FIND NOTHING WRONG. STOPPED AND IN DRIVE OR PARKED.

Look up ODI 11129352 at NHTSA ↗

1914.0%
ODI 11181597 · 1,000 mi

THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE SAME PROBLEM. WHEN IN TOTAL DARKNESS THE PROBLEM GETS EVEN WORST.

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5213.6%
ODI 11221396 · 500 mi

I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAILED AND SENT ME HOME WITH MY CAR AND NO HORN. I COMPLAINED TO THE SERVICE MGR AND THEY GAVE A LOANER AND TOOK MY CAR BACK TO THEIR SERVICE AREA UNTIL THE PARTS COME IN. THEY ADVISED ME THAT THE PART WILL TAKE 4 WEEKS TO COME IN, THEY CAN'T TAKE THE …

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2611.1%
ODI 11399233 · 8,000 mi

TWO MAJOR ISSUES. I HAVE HEARD A VERY LOUD TICKING SOUND COMING FROM THE ENGINE WHICH STARTED ABOUT THREE DAYS AGO. BEFORE THEN THE CAR RAN SILENT. CAR IS IT APPROXIMATELY 8000 MILES ON THE ODOMETER. THE CLICKING STARTED GETTING LOUDER AND THEN THE CAR STALLED TWICE RIGHT IN THE MIDDLE OF DRIVING! ONE WAS ON A STREET GOING ABOUT 45 MILES AN HOUR! THE OTHERWAS ON A SIDE STREET GOING APPROXIMATELY 25 MILES AN HOUR. THE EC OH MODE WAS ON IN THE CAR. ALSO' WHEN YOU TURN ON THE HEATER FAN ON HIGH IT STARTED MAKING A HIGH-PITCHED SQUEALING SOUND. THE…

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1213.6%
ODI 11436495

As explained to me by the phone lady at Parsons KIA in Winchester Va. It is a built in feature that supposedly kills the engine at a stop light to save gas. however occasionally if you let go of the brake and hit the gas at the right time the car lunges out into the intersection then dies. I almost got side swiped once. Then when I reported this to the car dealer the answer is they ask their customers to remember to turn off the feature before driving the car. This "WILL" cause an accident some where out there and needs to be recalled immediat…

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1223.5%
ODI 11520381

Hands free dialing became disabled after a service visit. Infotainment system reports "Downloading contacts, please try again later" when trying to use the hands free dialing system, despite the most recent contacts being loaded. This forces the driver to make a call using the infotainment system screen by either referencing recent calls or the contact list. This creates an unsafe condition the hands free dialing system is supposed to prevent.

Look up ODI 11520381 at NHTSA ↗

827.6%
ODI 11623711

I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.

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325.0%
ODI 11670886

2025 Kia Soul LX Headlights. Totally inadequate standard headlights. Higher end models get LED headlights but this standard light system on the LX is dangerous on anything but well lit streets. Safety should not be an option. I would have upgraded to a model that has adequate headlights but was unaware of how bad the standard headlights were until after purchase. These standard headlights should never have been approved by the DOT. There are many reports online about this issue and I'm hoping it will be addressed soon.

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Steering
42.1%
ODI 10460669 · 300 mi

WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN CONSTANT STOP-&-GO TRAFFIC. THE VEHICLE HAS NARROWLY MISSED CRASHING INTO OTHER VEHICLES OR STRUCTURES NUMEROUS TIMES. I NOTICED THE PROBLEMS WITHIN A COUPLE OF WEEKS OF PURCHASING THE NEW 2011 CAR. IT FEELS VERY DANGEROUS & SCARY & I'M VERY UNEASY …

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16331.7%
ODI 10450518 · 200 mi

I BOUGHT A BRAND NEW KIA SOUL IN NOV OF 2011. WITHIN 200 MILES OF OWNERSHIP, THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND FALSELY ACTIVATED. THE ESC NOT ONLY FALSELY ACTIVATED BUT REMAINED ACTIVATED. THE STEERING WHEEL WAS LOCKED UP AND COULD ONLY BE TURNED IF CONSIDERABLE FORCE WAS APPLIED TO IT. I CAREFULLY PULLED OVER THE TO SIDE OF THE ROAD. I TURNED OFF MY VEHICLE THEN STARTED IT BACK UP HOPING THE ESC WOULD TURN OFF. IT DID NOT. I ENDED UP HAVING TO GET THE VEHICLE TOWED TO MY DEALER. THE KIA DEALER SERVICE SHOP ULTIMATELY HAD TO REPL…

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15022.7%
ODI 10513853 · 850 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

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556.1%
ODI 10579438 · 1,800 mi

STEERING STARTED MAKING A CLUNKING NOISE WHEN TURNED SLIGHTLY LEFT OR RIGHT. DEALER SAYS THE STEERING RACK NEEDS REPLACING. PART WILL NOT BE HERE UNTIL APRIL 30TH (1 MONTH). DEALER WILL NOT RELEASE THE CAR TO ME BECAUSE THEY SAY IT IS NOT SAFE TO DRIVE. KIA WILL NO LONGER TALK TO ME AT ALL ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR. ONLINE I SEE THAT PAST KIA SOUL'S HAVE HAD A SIMILAR PROBLEM. *JS

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444.9%
ODI 10786212 · 134 mi

FIRST OCCURRED AT 134 MILES ON MY 2015 KIA SOUL...BOUNCY VIBRATING SHAKY RIDE COULD BE FELT UNDER MY FEET LIKE SOMETHING BUMPING THE BOTTOM OF THE CAR AND IN THE STEERING WHEEL LIKE SOMEONE WAS TAPPING ON IT CONTINUOUSLY. PASSENGERS FRONT AND REAR CAN FEEL THE VIBRATING SHAKE. HAS BEEN RETURNED TO DEALER FIVE TIMES WITH THIS PROBLEM AND HAS NOT YET BEEN REPAIRED. IT IS SO BAD IT'S UNCOMFORTABLE TO RIDE IN AND DRIVE. TWO SERVICE TECHS HAVE TOLD ME THEY FEEL IT BUT DON'T KNOW WHAT IT IS. LOCAL DEALER REFUSED SERVICE AFTER THE FOURTH TIME SAY…

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283.4%
ODI 10939501 · 15,000 mi

ON A RESIDENTIAL STREET DOING ABOUT 15 MPH. WITHOUT ANY WARNING VEERED TO THE RIGHT HITTING A PARKED CAR AND DOING EXTENSIVE DAMAGE TO MY KIA SOUL AND MODERATE DAMAGE TO A FORD EXPLORER. IT WAS MID DAY AND GOOD VISIBILITY AND I WAS ALERT ON FAMILIAR TERRITORY IN MY OWN NEIGHBORHOOD. I AM CONCERNED THAT EVEN THOUGH KIA AND NHTSA DON'T SHOW THIS VIN # IN THE STEERING RECALL HOW CAN I AND OTHERS BE SURE IT SHOULDN'T BE? CHP DID COLLISION REPORT. NHTSA CAMPAIGN NUMBER: 15V736000. PLEASE RESPOND THAT YOU HAVE RECEIVED THIS REPORT AND ANY FURTHE…

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93.3%
ODI 11035753 · 200 mi

I PURCHASED A NEW 2017 KIA SOUL +. I HAVE AN ANDROID PHONE AND TOLD THE SALES PERSON I WANTED 2 THINGS. 1) HANDSFREE DIALING AND A BACKUP CAMERA. THEIR DESCRIPTION NEVER STATED, NOR DID YOURS ON YOUR WEBSITE, THAT THE HANDSFREE ONLY WORKS WITH IPHONES. I HAD A 2016 KIA SOUL AND IT WORKED PERFECTLY. THIS IS A SAFETY ISSUE AND FALSE ADVERTISING. ANDROID PHONE USERS HAVE OVER 55% OF THE CELL PHONE MARKET AND WHY YOU TOOK THIS FEATURE AWAY FROM YOUR CAR IS A BAD MOVE. THEN NOT TO TELL PEOPLE WHEN SHOPPING, IS ANOTHER BAD MOVE. IM SURE LESS PEOPLE W…

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52.3%
ODI 11204925 · 38,000 mi

THE STEERING WHEEL IS MANUFACTURED OF MATERIAL WHICH CONTAINS A TOXIC SUBSTANCE WHICH HAS CAUSED THE OWNER TO SUFFER A MEDICAL CONDITION OF SEVERE CONTACT DERMATITS. THE CAR CAN'T BE DRIVEN WITHOUT THE USE OF A COVER OVER THE STEERING WHEEL, WHICH WILL CAUSE THE CAR TO FAIL THE MARYLAND STATE SAFETY INSPECTION.

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53.7%
ODI 11463987 · 33,000 mi

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 50 MPH, several unknown warning lights illuminated and the power steering became inoperable causing the driver to lose control of the steering and nearly crashed into a second vehicle. Moments later, the vehicle lost motive power. The vehicle was towed to the local dealer who diagnosed that a screw within the alternator had failed causing the alternator to malfunction. The alternator was replaced. No further information was available. The manufacturer was not …

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164.2%
ODI 11230612 · 200 mi

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON THE RIGHT WAS WARPED FROM THE FACTORY. CAR WAS NOT MOVING. GOT A REPLACEMENT PART; HOWEVER, IT WAS A POOR INSTALL JOB AND THE FRONT PART OF THE COWLING DOES NOT ALIGN WELL WITH ITS LOWER CONNECT PIECE. RIGHT FRONT TIRE IS BECOMING SEVERELY WORN BECAU…

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93.8%
ODI 11366841 · 631 mi

VEHICLE KEEPS PULLING. VEHICLE PULLED TO THE RIGHT. PERFORMED A STEERING ANGLE RELEARNED, AND WHEEL ALIGNMENT. CROSS ROTATED TIRES AND NOW THE VEHICLE PULLS TO THE LEFT. TOLD NOTHING ELSE CAN BE DONE AT THIS TIME. CAR IS CONSTANTLY. FIGHTING ITSELF WITH STEERING ASSIST.

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22.3%
ODI 11647248

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4…

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815.7%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

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13.4%
ODI 11595961

Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea typ…

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00.0%

No examples available for this selection.

Electrical System
2814.4%
ODI 10410987 · 725 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

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377.2%
ODI 10493834 · 6,850 mi

STARTED CAR SUNDAY AT 1:30 PM. NOTICES GAS GAUGE NEEDLE WAS BELOW EMPTY. BACKED OUT OF PARKING SPACE, PUT THE CAR INTO DRIVE - NO INSTRUMENTATION AT ALL. TACH AT O, TEMP GAUGE AT O, FUEL GAUGE BELOW EMPTY. SHUT OFF IGNITION AND RESTARTED ENGINE - STILL NO INSTRUMENTATION DROVE SLOWLY TO NEAREST GAS STATION TO FILL TANK (I DID NOT REMEMBER BUT I NEVER LAT THE TANK GET BELOW 1/4 FULL) TOO 2.6 GALLONS TO FILL. SPEEDOMETER AND ODOMETERS NOT WORKING. ONLY DASHBOARD LIGHT WORKING IS TEMP (OUTSIDE) AND THE ECON LIGHT. MADE AN APPOINTMENT WITH UNIVERSI…

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6810.3%
ODI 10537912 · 1,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING CODING WAS SOY BASED AND THAT ANIMALS WERE EATING THE WIRES. AS A RESULT, THE WIRING HARNESS AND THE EMISSION WIRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE SAME SOY BASED CODING WIRING WAS USED TO REMEDY THE DEFECT AND HE WAS CONCERNED THAT THERE WOULD BE A RECURRENCE IN THE FAILURE. THE MANUFACTURER WAS NOTIFIED O…

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9410.4%
ODI 10554720 · 18 mi

TL* THE CONTACT RENTED A 2014 KIA SOUL. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATED SEAT CAUGHT ON FIRE AND BURNED TWO HOLES THROUGH THE SEAT. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FIRE. THE CONTACT DID NOT CALL THE VEHICLE MANUFACTURER. THE VEHICLE WAS REMOVED FROM THE FLEET. THE FAILURE MILEAGE WAS 18. UPDATED 1/29/14*CN..UPDATED 02-04-14 *BF

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738.1%
ODI 10723359 · 2,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HEARD A LOUD NOISE AND HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE LOUD NOISE TO STOP. THE VEHICLE ALSO FAILED TO START PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE OIL WARNING LIGHT AND OTHER LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MECHANIC STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE. THE VEHICLE …

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546.6%
ODI 10885663 · 1,350 mi

DRIVING THIS CAR HIGH SPEEDS (FREEWAY) FOR LONGER PERIODS OF TIME (30 MINUTES OR MORE PER DAY) FOR MORE THAN 3 CONSECUTIVE DAYS AFFECTS MY OVERALL HEALTH AND ABILITY TO DRIVE THE CAR. IT GET CHRONIC HEADACHES, TROUBLE CONCENTRATING, SLEEPING PROBLEMS, DIZZINESS, FORGETFULNESS, EXHAUSTION, AND ANXIETY WHICH AFFECT MY REACTION TIME AND ALERTNESS WHILE DRIVING, AND ABILITY TO MAKE PROPER DECISIONS IN TRAFFIC. THERE WAS NO ACCIDENT, SINCE I DISCONTINUED DRIVING THE CAR AS SOON AS I BECAME AWARE OF THE PROBLEM. I ALSO WENT TO A DOCTOR WHO CONFIRMED …

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186.6%
ODI 11024832 · 14 mi

2017 KIA SOUL BLUETOOTH. DOESN'T WORK WITH ANDROID

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177.8%
ODI 11219298

WHEN YOU TURN OFF THE CAR THE KEY WON'T COME OUT IF IT'S RAINING YOU GET WET AND SOMETIMES THE CAR WON'T START AND THE REMOTE DON'T WORK. YOU SMELL GAS WHILE YOU DRIVING.

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128.8%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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287.3%
ODI 11280977 · 14,900 mi

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.

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156.4%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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1011.4%
ODI 11522430 · 4,000 mi

The contact owns a 2022 Kia Soul. The contact stated that while at a complete stop, the vehicle lost motive power. No warning light was illuminated. The contact shifted to park(P) and turned off the vehicle to correct the failure. The contact related the failure to the STOP/START feature. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

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1223.5%
ODI 11486261

I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working.

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931.0%
ODI 11598232

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

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00.0%

No examples available for this selection.

Power Train
126.2%
ODI 10491962 · 40,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE RESUMED NORMAL OPERATION ONCE THE CRUISE CONTROL FUNCTION WAS DISENGAGED. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS …

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214.1%
ODI 10438749 · 860 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.

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132.0%
ODI 10733190 · 30,000 mi

BOUGHT THE KIA SOUL NEW IN AUGUST 2012. SINCE NOVEMBER 2014 AT APPROXIMATELY 30K MILES THE CAR HAS DEVELOPED A SUDDEN PRONOUNCED HARD DOWNSHIFT IN THE TRANSMISSION WHEN SLOWING DOWN TO A STOP. IT'S AS THOUGH THE BRAKE WERE ABRUPTLY APPLIED. THIS HAS BEEN A CONSTANT PROBLEM SINCE THEN BEING WORSE IN COLD WEATHER AND MADE DRIVING THE CAR A SAFETY CONCERN. THE CAR HAS BEEN TO THE KIA WESTSIDE DEALER IN KATY TEXAS THREE TIMES THUS FAR. FIRST TIME THEY DEALERSHIP CHECKED BRAKES ONLY DESPITE BEING TOLD IT WAS THE TRANSMISSION THAT WAS SUDDEN HARD D…

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586.4%
ODI 10644226 · 1,000 mi

WHEN ACCELERATING FROM FULL STOP OR ROLLING STOP, VEHICLE HESITATES AND LOSES POWER WHEN SHIFTING FROM 2ND TO 3RD GEAR. *TR

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606.7%
ODI 10822508 · 3,600 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,600. UPDATED 03/16/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP. HOWEVER, THE PROBLEM HAPPENED AGAIN TWO WEEKS LATER. UPDATED 03/30/16.*JB

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607.4%
ODI 10937496

SINCE DAY ONE, MY KIA LOOSE COMMUNICATION WITH GAS PEDAL TO TRANSMISSION OR COMPUTER.FROM STOP I ACCELERATE, AND IF FOR ANY REASON I OUGHT TO RELEASE THE GAS PEDAL, THE TRANSMISSION ACT LIKE IT IS IN NEUTRAL GEAR,AFTER ACCELERATE TWO OR THREE TIMES IT ACCELERATE ABRUPTLY.IT ACT EXACTLY LIKE HIUNDAI RECALL NO.16V6280.I TAKE THE VEH. TO THE DEALER, I REPORT THE PROBLEM BUT THEY TELL ME THAT THEY DOES NOT FIND NOTHIN WRONG, BUT THE PROBLEM PERSISTED.MY VEH. TRANSMISSION IS A 5 SPEED ECO SHIFT DUAL CLUTCH

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197.0%
ODI 11300375 · 15,000 mi

WHEN PLACED IN DRIVE, AND GAS PEDAL IS DEPRESSED THE CAR JERKS FORWARD AND BACK AND WILL NOT ACCELERATE. IT SHAKES THE WHOLE CAR.. DOES IT IF CAR IS COLD OR HOT BUT SEEMS TO HAPPEN MORE WHEN CAR IS NOT FULL HOT. UNSAFE WHEN PULLING INTO TRAFFIC.

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3114.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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53.7%
ODI 11373146 · 22,000 mi

DELAY THROTTLE RESPONSE. WHEN DRIVING AND YOU NEED TO ACCELERATE THE VEHICLE TAKES SEVERAL MINUTES TO RESPOND AND YOU HAVE TO PUT THE PETAL TO THE FLOOR. NO REACTION TO ACCELERATE THE CAR BUT RPMS IN RED. ALSO WHEN STOPPED AT A STOP LIGHT , STOP SIGN ETC AND GO TO GO THE CAR DELAYS AGAIN AND YOU HAVE THE GAS PETAL TO THE FLOOR AND AGAIN RPMS IN RED AND YET CAR NOT MOVING CAUSING HIGHLY SEVERE SAFETY ISSUES WHEN DRIVING AND PUTS CONSUMER AT RISK. WE BOUGHT THIS CAR BRAND NEW STARTED IN JUNE OF 2020 WITH THIS ISSUE AND HAD 22, 000 MILES ON IT.…

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8622.6%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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2611.1%
ODI 11415581 · 1,200 mi

VEHICLE WAS PARKED ON A SLIGHT SLOPE PARKING SPACE BACKING TO A ONE-WAY PUBLIC ROAD IN NATIONAL PARK.IT WAS A DESIGNATED PARKING SPACE. THE VEHICLE WAS RUNNING AND IN THE P MODE OF GEAR SELECTION. I EXITED THE DRIVER'S DOOR FOR FEW MINUTES. THEN OPENED THE DRIVER'S SIDE DOOR WITH THE INTENT TO SHUT THE ENGINE. THE CAR STARTED ROLLING BACK, CROSSED THE ROAD, AND STOPPED BY A SANDY EMBANKMENT. I WAS THROWN OFF BY THE OPEN DOOR ON THE SANDY BANK. THE ENGINE STOPPED AND I OBSERVED THE VEHICLE IN D MODE BY ITSELF. I WAS ABLE TO START THE CAR IN …

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1213.6%
ODI 11452546

I purchased a brand new 2022 Kia Soul GT line on 9/01/2022. At 4300 miles, the IVT transmission imploded while on the freeway. Same issues as all the others reported here - fluctuating rpms, followed by a complete loss of power while the tach is redlined. Had it towed to the Kia dealership, and they determined that I needed a new transmission. The only thing they could tell me was that there were metal shavings in the transmission fluid. Also, I didn't get a new transmission in my new car - they installed a refurbished trans, which I questioned…

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59.8%
ODI 11543530

Air bag new

Look up ODI 11543530 at NHTSA ↗

26.9%
ODI 11653589

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

Look up ODI 11653589 at NHTSA ↗

18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

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Fuel/Propulsion System
84.1%
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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214.1%
ODI 10532211

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

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274.1%
ODI 10863386 · 6,000 mi

VERY SOON AFTER WE BOUGHT THE CAR NEW, WE DROVE TO CA. DURING THE DRIVE, I NOTICED THAT WHEN I WOULD SLOW TO TURN (LIKE INTO A DRIVE OR PARKING LOT) THE CAR WOULD ACT LIKE IT HAD A VAPOR LOCK- STARVED FOR FUEL. I WOULD PUMP THE GAS A COUPLE OF TIMES AND THE CAR WOULD RESPOND (SOMETIMES VIOLENTLY). THIS WAS AT LESS THAN 6K MILES. AFTER TRIPS TO THE DEALER, WHO RODE ALONG WITH ME AND KEPT THE CAR OVERNIGHT FOR THE MANAGER TO DRIVE, THEY RETURNED IT SAYING THEY COULD NOT REPLICATE MY ISSUE. SO, NOTHING COULD BE DONE. TWO SUCH COMPLAINTS AND I'M 3…

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546.0%
ODI 10632366 · 3,451 mi

WE WERE DRIVING 75 MPH. ON I-75 OUTSIDE DALTON GEORGIA IN LOTS OF TRAFFIC (THE OUTER LANE) AT WHICH TIME THE VEHICLE LOST ALL POWER AND SHUT DOWN. WE GRADUALLY COASTED TO THE SIDE OF THE ROAD AVOIDING NEAR CRASHES AND STOPPED COMPLETELY. WE TRIED RESTARTING THE VEHICLE AND IT WOULD NOT START. AFTER ABOUT 10 MINUTES THE VEHICLE RESTARTED BUT HAD NO POWER TO DRIVE. WE WERE TOWED TO A DEALERSHIP IN DALTON GEORGIA AND THE SERVICE PEOPLE LOOKED AT THE VEHICLE ON 8/18/2014 & SAID THEY COULD FIND NOTHING WRONG. WE PROCEEDED ON TOWARDS OUR DESTIN…

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768.5%
ODI 10715532 · 20 mi

FROM THE DATE OF PURCHASE UNTIL PRESENT THE VEHICLE HAS A LAG IN ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. THE LAG CAUSES A DANGEROUS CONDITION WHEN PULLING OUT. TOOK IT BACK TO THE DEALER 2 TIMES, AND EACH TIME WAS TOLD THERE WAS NOTHING THEY COULD DO UNTIL A ENGINE LIGHT CAME ON.

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8310.2%
ODI 11055101

I EXPERIENCE INTERMITTENT HESITATION WHEN PRESSING ON THE ACCELERATOR. IT FEELS LIKE THE CAR ISN'T DOWNSHIFTING CORRECTLY OR ISN'T GETTING ENOUGH FUEL IN ORDER TO PICK UP SPEED. I TOOK THE CAR TO THE KIA DEALER SERVICE DEPARTMENT AND THEY SAID THEY DIDN'T FIND ANY PROBLEMS AND COULDN'T DUPLICATE THE ISSUE. THE CAR CONTINUES TO INTERMITTENTLY HESITATE WHEN ACCELERATING. THIS HAPPENS IN ALL DRIVING CONDITIONS.

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186.6%
ODI 11171988

FOOT PRESSED ON GAS JUST STOPS IN MIDDLE OF THE ROAD. HAVE TO LET UP AND PRESS SECOND TIME TO GO AGAIN . WHILE DRIVING

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115.0%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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128.8%
ODI 11245086 · 29,441 mi

DRAIN PLUG MISSING WHICH CAUSED A LEEK IN VEHICLE, WHICH CAUSED ENGINE TO BREAK WHILE DRIVIVNG CAR STOPPED WORKING, WAS TOWED THEN FOUND THE DRAIN PLUG WAS MISSING PLEASE HELP I HAVE BEEN READING AND FOUND OTHER CASES LIKE MINE ON THE KIA SOUL. MY CAR WAS STATIONARY ON THRE HIGHWAY. I HAD TO GET IT TOWED TO A GAS STATION WHERE I SLEPT IN THE CAR OVER NIGHT THEN CALL A TOW COMPANY TO TAKE ME TO THE CLOSEST KIA DEALERSHIP. THERE THEY TOLD ME THEIR FINDINGS.I HAD AN OIL CHANGE ON 05/20/19, AT A KIA DEALERSHIP IN MD. WHERE I BELIEVE THAT MY CAR W…

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153.9%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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104.3%
ODI 11387530 · 10 mi

I WAS GOING TO GET MY MAIL ATTEMPTING TO PARK WHERE I ALWAYS PARK. I HIT THE BRAKE AND THE CAR SPED UP AND HIT TWO MAILBOXES. I COULDN'T GET IT TO STOP. I DO NOT KNOW HOW FAST IT WAS GOING WHEN I HIT THE MAILBOXES

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78.0%
ODI 11537779

9000 miles muffler failed, 12000 miles spark plugs cracked and was told it was sparking hot and could catch on fire, 13000 miles fuel injectors clogged with carbon, on going fuel smell in oil and shakes in idle with a/c on

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12.0%
ODI 11598272

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
42.1%
ODI 10447319

THE WHOLE FRONT OF THE CAR WAS ON FIRE AND THE WIND SHIELD EXPLODED. EVERYTHING MELTED DOWN AND CAR IS TOTALED. THIS INCIDENT WAS CAUSED BY AN INTERIOR MALFUNCTION WITH THE CAR. WOULD LIKE KIA TO REPLACE THIS CAR WITH A NEW CAR BECAUSE THIS WAS A NEW CAR THAT I PURCHASED THROUGH KIA. *TR

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254.9%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

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375.6%
ODI 11206544 · 106,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DARCARS LANHAM KIA (9020 LANHAM SEVERN RD, LANHAM, MD 20706) WHERE IT WAS DETERMINED THAT THE CATALYTIC CONVERTER AND TWO OXYGEN SENSORS HAD FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ON APRIL 12TH 2019. THE VEHICLE WAS DRIVEN BACK TO THE …

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414.6%
ODI 11341658 · 91,521 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE REAR END OF THE VEHICLE AS THE "PULL OVER IMMEDIATELY' AS WELL AS THE CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND SHUT THE VEHICLE OFF. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE HE WAS INFORMED THAT THE ENGINE THREW A ROD AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS ALSO N…

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343.8%
ODI 10661753

2015 KIA SOUL SPUTTERED WHEN GOING FROM FIRST GEAR, TO SECOND GEAR AND THEN THIRD. CW ALSO, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. A DIAGNOSTICS REVEALED, THE VEHICLE WAS NOT FIRING ON ALL FOUR CYLINDERS AND THAT WAS THE REASON THE VEHICLE SEEMED SLUGGISH. THE ENGINE COVER WAS REMOVED AND IT WAS DISCOVERED ALL THE CYLINDERS WERE NOT CONNECTED. *JB

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668.1%
ODI 11432354 · 99,000 mi

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact then discovered that her vehicle was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact called a dealer and scheduled an appointment to have the vehicle serviced. A few days after the appointment was made, the vehicle shut-off without warning while driving at 45 MPH. The contact was able to restart the vehicle; however, the veh…

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62.2%
ODI 11326484

WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR

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73.2%
ODI 11507013 · 150,000 mi

The contact owns a 2018 Kia Soul. The contact stated that after the vehicle received an oil change by an independent mechanic, his wife was driving at an undisclosed speed, and the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a connecting rod had gone through the engine block and fallen out underneath the vehicle. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. T…

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53.7%
ODI 11538753 · 73,000 mi

The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was abl…

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102.6%
ODI 11612272

I was driving to work this morning and my check engine light started flashing.I took it to O'reilly's and plugged it in and it said something wrong with my engine.I just had it serviced and everything was fine and tell all of the sudden.This happened?Time this happened.I had to have 4 new engines put in my Kia.This has to be a recall

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4619.7%
ODI 11425410 · 2,416 mi

The contact owned a 2021 Kia Soul. The contact stated that soon after purchase of the vehicle, she discovered both low coolant and low oil levels upon inspection of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to the dealer on two separate occasions. On her second visit, the contact stated that the dealer informed her to bring the vehicle back in 1,000 miles to check both oil and coolant levels to monitor the issues. The contact called the dealer back the next day to inform them that the coolant level h…

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1921.6%
ODI 11646458

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
115.7%
ODI 10583106 · 32,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

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81.6%
ODI 10443440

NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR

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101.5%
ODI 10605256

2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO PROBLEMS ON THE DASH BOARD INVOLVING THE LIGHT INDICATOR FOR THE HEAD LIGHTS AND PARKING LIGHTS. *SMD THE CONSUMER DID NOT KNOW, HIS HEADLIGHTS WERE NOT ON. HE DISCOVERED THE INDICATOR DISPLAYED THE SAME PICTURE FOR THE PARKING LIGHTS AND THE HEADLIGHTS. THE CONSUMER STATED THE SECOND TIME, AS HE ENTERED HIS PARKING SPOT, IT BECAME OBVIOUS THE HEADLIGHTS WERE NOT ON, YET THE DASH BOARD INDICATED THERE WERE.

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12413.8%
ODI 10586447 · 6 mi

I HAD AN EMERGENCY AND TRIED AT NIGHT TO UNLOCK ELECTRIC DOORS FOR MY PASSENGERS AND I. UPON ATTEMPTING TO MANAGE THE EMERGENCY AND UNLOCK THE DOOR FOR MY PASSENGERS TO EXIT THE VEHICLE, I WAS GREATLY DELAYED BECAUSE THE "UNLOCK LIGHT IS NON FUNCTIONING" AND CAN'T BE SEEN IN THE DARK. THIS IS A SAFETY PROBLEM & I BELIEVE IT WARRANTS A RECALL BECAUSE THE DEALER REFUSES TO ACKNOWLEDGE IT AS A PROBLEM THAT NEEDS CORRECTING. THANKS GOD THERE WAS NO FIRE! PLEASE ADVISE AND ASSIST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN…

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333.7%
ODI 11021789 · 77,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS …

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131.6%
ODI 11130522

MY HEADLIGHTS FLICKER WHEN I'M DRIVING. SOMETIMES THEY SHUT COMPLETELY OFF AND DON'T COME BACK ON FOR SEVERAL SECONDS. I NOTICE THE PROBLEM NOT WHEN I USE MY INDICATORS. WHEN I FLICK THE INDICATOR ON MY HEADLIGHTS FLICKER OFF AND ON.

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00.0%

No examples available for this selection.

41.8%
ODI 11144286 · 5,500 mi

USUALLY AFTER A RAINY NIGHT OR WHEN THERE IS DEW IN THE MORNING, WITH THE VEHICLE IN PARK AND STATIONARY AT MY HOME, THE HEAD LIGHTS WILL NOT TURN ON AND THE WINDSHIELD/BACK GLASS WIPERS WILL NOT WORK. AFTER TURNING THE WIPERS ON AND OFF SEVERAL TIMES THEY MAY COME ON FOR A MOMENT AND THEN WILL NOT OPERATE AGAIN. DEALER HAS BEEN UNABLE TO DUPLICATE ISSUE TWICE SO FAR. HAS LESS THAN 6000 MILES ON IT. IT IS NOW DARK WHEN I AM LEAVING FOR WORK AND THIS IS A HUGE SAFETY ISSUE SINCE I CAN NOT DRIVE IT WITH OUT HEAD LIGHTS. IT IS ALSO ILLEGAL TO DRI…

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53.7%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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61.6%
ODI 11297198 · 20 mi

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON WHEN THERE ARE CARS IN FRONT OF YOU. WAS THEN TOLD THEY SUBMITTED A TICKET TO KIA AS THIS IS THE SECOND UNIT THEY HAD WITH SAME ISSUE. SECOND ISSUE IS THE FRONT SEAT HEADRESTS. THEY PUSH THE HEAD TO FAR FORWARD AND CAUSES CONSTANT HEADACHE AND NECKAC…

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62.6%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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00.0%

No examples available for this selection.

47.8%
ODI 11498470

Last night was the first time I drove it in the dark while it was raining. The headlights absolutely SUCK!!! I’ve had daytime running lights that were brighter! I’ve had 6 volt headlights that were brighter! I probably have flashlights that are brighter! It’s seriously dangerous, in my humble opinion. There were times where the painted road stripes were worn down, no street lights, and I was literally driving blind. I was worried about driving off the road, or into oncoming traffic, as I could not see the road ahead of me. I will not drive this…

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26.9%
ODI 11630215

Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car

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433.3%
ODI 11673048

Humidity gets insiste headlights. This issue affects headlights performance making hard to see at night. Safety is at risk.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes, Hydraulic92,675–140,000 mi120,000 mi11
ODI 10432736 · 1,700 mi

PULLED INTO PARKING SPACE, CAR ACCELERATED AND BRAKES WENT TO FLOOR WENT OVER THE PARKING CURB ON TO WALKWAY, THE CORNER OF THE STORE STOPPED ME NO DAMAGE TO THE WALL, DAMAGE TO THE MY CAR. KIA SOUL, 2011 *TT

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ODI 11514364 · 120,000 mi

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and n…

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ODI 11556314 · 110,000 mi

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light intermittently illuminated. Additionally, there was an abnormal burning odor coming into the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 11…

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Electrical System20,000–118,000 mi83,000 mi13
ODI 10410987 · 725 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

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ODI 10437522 · 9,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ALLOWING THE ENGINE TO WARM, SHE HEARD A LOUD NOISE AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,000.

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ODI 10458560 · 5,000 mi

TL* THE CONTACT OWNED A 2011 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 5 MPH WHEN SHE CRASHED INTO ANOTHER VEHICLE. THE DRIVER EXITED THE VEHICLE AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY LOT. THE INSURANCE COMPANY DETERMINED THAT THE FIRE WAS NOT A RESULT OF THE CRASH, BUT RATHER THE RESULT OF DEFECTIVE WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

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Air Bags31,500–84,964 mi56,000 mi18
ODI 10439443 · 8,678 mi

ON THE ABOVE DATE THE REFERENCED KIA SOUL WAS MAKING A LEFT TURN WHEN A FORD 350 PICK UP TRUCK RAN INTO THE DRIVER SIDE DOOR AREA. THE PICKUP TRUCK WAS TRAVELING AT APPROXIMATELY 25 MPH. THE COLLISION CAVED IN THE DRIVERS SIDE DOOR'S EXTERIOR SKIN AS WELL AS THE INTERIOR SKIN WITHOUT ACTIVATING THE SIDE AIRBAGS ON THE KIA SOUL. *TR

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ODI 10473217 · 15,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER IMPACTING THE REAR END OF ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500.

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ODI 10473541 · 12,402 mi

MYSELF AND 13 YOA DAUGHTER WERE ON CR0151 WHEN WE WERE STRUCK BY A 1996 CHEVY S-10 ON THE RIGHT SIDE OF OUR 2011 SOUL HITTING THE PASSENGER SIDE FRONT FENDER DOORS AND PILLAR BETWEEN THE RIGHT SIDE DOORS. NO AIR BAGS WENT OFF WITH THIS IMPACT AND WITH ALL THE AIR BAGS WHY DIDN'T ANY GO OFF? ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS

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Engine28,702–120,877 mi107,000 mi14
ODI 10459675 · 8,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE LIFTER IN THE ENGINE CAUSED A LOUD NOISE WHILE DRIVING 55 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO FIND A DEFECT WITHIN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DROVE POORLY. THE FAILURE MILEAGE WAS 8,000.

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ODI 10520395 · 16,602 mi

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ODI 10983604 · 65,000 mi

REPLACED BOTH BALL JOINTS. HEAT SHIELD IS VIBRATING WHILE ACCELERATING. ALSO HAVE OIL PAN LEAK, CAUSING A PUDDLE IN THE DRIVEWAY.

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Unknown Or Other40,000–112,000 mi60,000 mi13
ODI 10458656 · 10,100 mi

SPEED CONTROL - THE SPEED CONTROL DID NOT DISENGAGE ON NUMEROUS OCCAISIONS, WHEN THE BRAKE WAS GENTLY APPLIED OR TAPPED, SPEED CONTROL DID NOT DISENGAGE AND THE SPEED ACTUALLY INCREASED. THE VEHICLE IS CURRENTLY WITH THE DEALER. WE WERE ABLE TO DEMONSTRATE REPLICATE THE PROBLEM WITH THE SERVICE TECHNICIAN DRIVING THE VEHICLE. HORN - DOES NOT ACTIVATE SEEMS TO OCCUR WHEN VEHICLE WARMED UP. WAS ABLE TO DEMONSTRATE TO DEALER STABILITY CONTROL LIGHT ACTIVATES AND DOES NOT TURN OFF INTERMITTENTLY

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ODI 10765183 · 36,000 mi

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGER…

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ODI 10852156 · 58,000 mi

WHEN IT RAINS THE FLOORBOARDS FILL WITH WATER (LITERAL PUDDLE) FRONT AND BACK, MAINLY ON THE DRIVERS SIDE. I PURCHASED THIS VEHICLE NEW AND HAVE BEEN THE ONLY OWNER, I DID NOT NOTICE THE ISSUE UNTIL AFTER THE MILEAGE WARRANTY HAD SLIGHTLY EXPIRED. I CONTACTED THE DEALER ONCE I NOTICED THE ISSUE AND THEY OF COURSE WANTED $$$ TO EVEN LOOK INTO THE ISSUE. IN RESEARCHING FOR A RESOLUTION ON THE INTERNET THIS APPEARS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES. THE MAIN CONCERN IS HEALTH SAFETY AND POSSIBLE ELECTRICAL ISSUES THAT CAN RESULT FROM S…

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Service Brakes36,000–160,000 mi55,000 mi9
ODI 10460669 · 300 mi

WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN CONSTANT STOP-&-GO TRAFFIC. THE VEHICLE HAS NARROWLY MISSED CRASHING INTO OTHER VEHICLES OR STRUCTURES NUMEROUS TIMES. I NOTICED THE PROBLEMS WITHIN A COUPLE OF WEEKS OF PURCHASING THE NEW 2011 CAR. IT FEELS VERY DANGEROUS & SCARY & I'M VERY UNEASY …

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ODI 10496251 · 40,000 mi

SECOND INCIDENT OF BRAKE (DEALER SAYS EMERGENCY BRAKE) CAUSING VEHICLE VIBRATION. THIS EXITING PARKING LOT. ON HARD SURFACE AT HIGHWAY SPEEDS EXPERIENCE VIBRATION WHICH RAMPS UP IN FREQUENCY THEN RAMPS DOWN. HAVE REPLACED EMERGENCY BRAKE SHOE. DEALER SAYS BRAKE PAD WAS DELAMINATING AND PIECE OF SHOE WAS PROBABLY CAUSING VIBRATION BY INVOLVING OTHER PARTS DURING WHEEL REVOLUTION. NOTICE PARKING BRAKE LEVER SEEMS TO EXCEED TOP RANGE AND SLIP SLIGHTLY TO LEFT. AFTER FIRST REPAIR NOTICED LOUD KNOCKING/RATTLE FROM RIGHT REAR QUADRANT, VERIFIED BY PA…

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ODI 10505535 · 1,000 mi

DRIVING ABOUT 45 MPH ON STRAIGHT ROAD WHEN VEHICLE SUDDENLY PULLED OUT IN FRONT OF ME. HAD TO BRAKE VERY HARD. BRAKES WORKED BUT MADE A HORRIBLE GRINDING-LIKE VIBRATION UNDER THE VEHICLE. THE ONLY ANALOGY THAT COMES CLOSE TO DESCRIBING IT IS IT SOUNDED AS IF THERE WERE HARD ROCKS/GRAVEL ON TOP OF THE BRAKE PADS. HAS HAPPENED EVERY TIME SINCE WHEN ENGAGING BRAKES FOR AN EMERGENCY-LIKE STOP. *TR

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Power Train35,100–78,184 mi48,150 mi10
ODI 10491962 · 40,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE RESUMED NORMAL OPERATION ONCE THE CRUISE CONTROL FUNCTION WAS DISENGAGED. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS …

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ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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ODI 10576976 · 34,800 mi

MY SOUL IS A FIVE SPEED, I WAS STOPPED AT A STOP LIGHT, IN FIRST GEAR READY TO START ACCELERATING, WHEN I REALIZED, MY CAR WAS REVERSING INSTEAD OF GOING FORWARD. I COULD NOT GET IT OUT OF REVERSE, NO MATTER WHAT GEAR I SHIFTED TO. OTHER FAMILY DROVE MY CAR AS WELL, AND HAD THE SAME ISSUE. EVERY GEAR IS REVERSE, IT IS NOT ALWAYS HAPPENING, BUT IT HAPPENS EVERY ONCE IN AWHILE. HAD TO HAVE IT TOWED TO WHERE I BOUGHT IT, BECAUSE I COULD NOT GET INTO FIRST TO MOVE IT. *TR

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Exterior Lighting37,000–130,000 mi94,000 mi9
ODI 10583106 · 32,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

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ODI 10775907 · 55,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO…

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ODI 10916710 · 30,000 mi

THE DIM HEADLIGHTS ON MY KIA SOUL WERE BLOWING EVERY 3 MONTHS. I BOUGHT BULBS FROM THE AUTO PARTS STORE FROM THE CHEAP TO SUPER EXPENSIVE BULBS. NOTHING HELPED. I CALLED KIA AND THEY TOLD ME THAT I NEEDED THERE BULBS. SO, I BOUGHT THOSE BULBS TOO. MY HEADLIGHTS WERE STILL BLOWING. I CHECKED THE SOCKET AND IT WAS BROWN LIKE IT HAD BEEN OVERHEATED. I REPLACED THOSE SOCKETS AND PUT ANOTHER SET OF KIA BULBS IN THE CAR. THAT FIXED THE PROBLEM FOR ABOUT 6 MONTHS AND THEY ARE BACK TO GOING OUT ON ME. THEY BOTH WENT OUT AT THE SAME TIME WHICH IS VERY V…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11618421

While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [XXX] trying figure out how I’m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11621679 · 152,000 mi

The contact owns a 2011 Kia Soul. The contact stated that the MIL warning light was illuminated. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. Additionally, the contact stated while the vehicle was idling, the contact noticed an abnormal burning odor. The dealer was notified of the failure and advised the contact that a fee would be charged for additional repairs. The vehicle was not diagnosed or repaired. The manufacturer was not notified of …

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2024-111None
ODI 11627799 · 165,000 mi

The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught on fire, and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle was destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was f…

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2024-121None
ODI 11630130

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11670276

This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11722193 · 154,655 mi

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer…

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11760046 · 167,492 mi

The contact owns a 2011 Kia Soul. The contact stated that the airbag warning light was illuminated, indicating that the airbag system was inoperative. The vehicle was taken to a local dealer, where it was diagnosed that the clock spring needed replacement. The vehicle was repaired. A certified letter was sent to the manufacturer, requesting a goodwill refund; however, the request was denied due to the lack of recall coverage for the vehicle. The failure mileage was approximately 167,492.

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 238 reports

2022: 20 complaints · 2023: 38 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261620
2023192938
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20228404
20234605

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService Brakes, HydraulicElectrical SystemAir BagsEngineUnknown Or OtherService BrakesPower TrainExterior Lighting
Service Brakes, Hydraulic—
1
ODI 11722193 · 154,655 mi

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer…

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0
4
ODI 11514364 · 120,000 mi

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and n…

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ODI 11562295

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failur…

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ODI 11575795 · 200,000 mi

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. Additionally, the contac…

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0000
Electrical System
1
ODI 11722193 · 154,655 mi

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer…

Look up ODI 11722193 at NHTSA ↗

—0
4
ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

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ODI 11569951

recalled number 23V652 Manufacturer recall SC284AM HECU car can set on fire while driving its been months that a recall was said and we consumers where told to park our cars, yet we need them to utilize daily our families are at risk because Kia wont release the remedy. Last year I received the recall.

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6
ODI 11154839 · 151,000 mi

A COUPLE YEARS AGO, THE DRIVER SIDE DOOR HAD ISSUES OPENING AFTER BEING UNLOCKED. THIS WAS FRUSTRATING, BUT NOT A SAFETY ISSUE. IN THE PAST SEVERAL MONTHS, THE DOOR HAS OPENED WHILE DRIVING A COUPLE TIMES. THIS SAME ISSUE WAS RECALLED IN THE KIA SORENTO AT THE END OF 2017 FOR THE SAME REPORTED ISSUE AND THE SAME PART REPLACEMENT. KIA HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE AS MY CAR WAS NOT INCLUDED IN THE SORENTO RECALL, EVEN THOUGH IT IS THE SAME EXACT ISSUE. THIS WAS NOT A MAJOR ISSUE UNTIL THE DOOR STARTED OPENE…

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ODI 11192166 · 160,000 mi

INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

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ODI 11352683

CAR WAS IDLE FOR ONLY 3 DAYS BATTERY WAS ONLY 12 30 DAYS OLD CAR WONT START NOT MATTER LIGHT WERE ON, RADIO WOULD PLAY AIR WOULD COME ON. CAR COULD BLOW HORN AND ALL, CAR JUST WOULD GET GAS OR ANYTHING AT ALL. CALL MY TOW HE JUMP HER AND BOOM SHE START RIGHT AWAY. WENT TO JOHNSON AUTOMATIVE ON CALDER AND HE DID HER RUN SHE WAS FINE SAID WAS BATTERY BUT I DID NOT HAVE ANYTHING ON IN VECHIL ALL SHE WAS IN MY DRIVEWAY PER HURRICANE LAURA NO FILTER NOITHING SHOWED UP AT ALL BUT BATTERY BUT SHE ONLY JUST BOUGHT BATTERY LAST YEAR SO HMM

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3
ODI 11351882 · 118,000 mi

BRAKE LIGHT WILL NOT ILLUMINATE WHEN DEPRESSED. BREAK LIGHT SWITCH NOT FUNCTIONING PROPERLY. ESC/STABILITY CONTROL LIGHT STAYS ON CONTINUOUS WHILE CAR IS IN MOTION OR STOPPED. TAIL LIGHTS BURN OUT EVERY 6-12 MONTH, AS WELL AS HEAD LAMPS BURNING OUT OFTEN.

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ODI 11521952

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

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ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

Look up ODI 11560666 at NHTSA ↗

1
ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

Look up ODI 11376761 at NHTSA ↗

1
ODI 10950241 · 94,000 mi

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED

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Air Bags00—00
2
ODI 10617863 · 36,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND GOING OVER A POT HOLE, THE BRAKES FAILED TO RESPOND AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

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ODI 10979372 · 160,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE ECM WARNING LIGHT ILLUMINATED AND THE HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED FOR A STOP LAMP SWITCH AND THE UNDER BODY CORROSION RECALL. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 10979372 at NHTSA ↗

00
Engine
4
ODI 11514364 · 120,000 mi

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and n…

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ODI 11562295

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failur…

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ODI 11575795 · 200,000 mi

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. Additionally, the contac…

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4
ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

Look up ODI 11560666 at NHTSA ↗

ODI 11569951

recalled number 23V652 Manufacturer recall SC284AM HECU car can set on fire while driving its been months that a recall was said and we consumers where told to park our cars, yet we need them to utilize daily our families are at risk because Kia wont release the remedy. Last year I received the recall.

Look up ODI 11569951 at NHTSA ↗

0—
1
ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

Look up ODI 11053696 at NHTSA ↗

1
ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

Look up ODI 11560666 at NHTSA ↗

3
ODI 11163945 · 72,735 mi

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

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ODI 11174866 · 108,500 mi

HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT…

Look up ODI 11174866 at NHTSA ↗

ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

Look up ODI 11376761 at NHTSA ↗

1
ODI 11366851 · 190,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; [phone removed]) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WH…

Look up ODI 11366851 at NHTSA ↗

Unknown Or Other0
6
ODI 11154839 · 151,000 mi

A COUPLE YEARS AGO, THE DRIVER SIDE DOOR HAD ISSUES OPENING AFTER BEING UNLOCKED. THIS WAS FRUSTRATING, BUT NOT A SAFETY ISSUE. IN THE PAST SEVERAL MONTHS, THE DOOR HAS OPENED WHILE DRIVING A COUPLE TIMES. THIS SAME ISSUE WAS RECALLED IN THE KIA SORENTO AT THE END OF 2017 FOR THE SAME REPORTED ISSUE AND THE SAME PART REPLACEMENT. KIA HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE AS MY CAR WAS NOT INCLUDED IN THE SORENTO RECALL, EVEN THOUGH IT IS THE SAME EXACT ISSUE. THIS WAS NOT A MAJOR ISSUE UNTIL THE DOOR STARTED OPENE…

Look up ODI 11154839 at NHTSA ↗

ODI 11192166 · 160,000 mi

INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

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ODI 11352683

CAR WAS IDLE FOR ONLY 3 DAYS BATTERY WAS ONLY 12 30 DAYS OLD CAR WONT START NOT MATTER LIGHT WERE ON, RADIO WOULD PLAY AIR WOULD COME ON. CAR COULD BLOW HORN AND ALL, CAR JUST WOULD GET GAS OR ANYTHING AT ALL. CALL MY TOW HE JUMP HER AND BOOM SHE START RIGHT AWAY. WENT TO JOHNSON AUTOMATIVE ON CALDER AND HE DID HER RUN SHE WAS FINE SAID WAS BATTERY BUT I DID NOT HAVE ANYTHING ON IN VECHIL ALL SHE WAS IN MY DRIVEWAY PER HURRICANE LAURA NO FILTER NOITHING SHOWED UP AT ALL BUT BATTERY BUT SHE ONLY JUST BOUGHT BATTERY LAST YEAR SO HMM

Look up ODI 11352683 at NHTSA ↗

0
1
ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

Look up ODI 11053696 at NHTSA ↗

—
1
ODI 11521952

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

Look up ODI 11521952 at NHTSA ↗

1
ODI 10765183 · 36,000 mi

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGER…

Look up ODI 10765183 at NHTSA ↗

0
Service Brakes0
3
ODI 11351882 · 118,000 mi

BRAKE LIGHT WILL NOT ILLUMINATE WHEN DEPRESSED. BREAK LIGHT SWITCH NOT FUNCTIONING PROPERLY. ESC/STABILITY CONTROL LIGHT STAYS ON CONTINUOUS WHILE CAR IS IN MOTION OR STOPPED. TAIL LIGHTS BURN OUT EVERY 6-12 MONTH, AS WELL AS HEAD LAMPS BURNING OUT OFTEN.

Look up ODI 11351882 at NHTSA ↗

ODI 11521952

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

Look up ODI 11521952 at NHTSA ↗

ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

Look up ODI 11560666 at NHTSA ↗

2
ODI 10617863 · 36,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND GOING OVER A POT HOLE, THE BRAKES FAILED TO RESPOND AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Look up ODI 10617863 at NHTSA ↗

ODI 10979372 · 160,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE ECM WARNING LIGHT ILLUMINATED AND THE HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED FOR A STOP LAMP SWITCH AND THE UNDER BODY CORROSION RECALL. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 10979372 at NHTSA ↗

1
ODI 11560666

I have had this recall(SC284) since September 25, 2023 of this year. Also I have called multiple places to have it repaired and I’ve gotten the run around. They have been so rude! Also now the check engine light has come on the dash so now I’m getting even more worried about the recall situation.

Look up ODI 11560666 at NHTSA ↗

1
ODI 11521952

Brake lamps and park light issues. Wiring harness seems to be overheating causing lamps to keep blowing. No park lights working at all so it seems to be a electrical issue.

Look up ODI 11521952 at NHTSA ↗

—0
1
ODI 10775907 · 55,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO…

Look up ODI 10775907 at NHTSA ↗

Power Train0
1
ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

Look up ODI 11376761 at NHTSA ↗

0
3
ODI 11163945 · 72,735 mi

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

Look up ODI 11163945 at NHTSA ↗

ODI 11174866 · 108,500 mi

HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT…

Look up ODI 11174866 at NHTSA ↗

ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

Look up ODI 11376761 at NHTSA ↗

1
ODI 10765183 · 36,000 mi

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGER…

Look up ODI 10765183 at NHTSA ↗

0—0
Exterior Lighting0
1
ODI 10950241 · 94,000 mi

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED

Look up ODI 10950241 at NHTSA ↗

0
1
ODI 11366851 · 190,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; [phone removed]) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WH…

Look up ODI 11366851 at NHTSA ↗

0
1
ODI 10775907 · 55,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO…

Look up ODI 10775907 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

21 mentions · 10.8% of complaints

Median mileage: 120,585 mi (18 usable records).

ODI 10470612 · 500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT WAS DRIVING 35 MPH AND HEARD A NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WHEELS WERE NOT THE STANDARD WHEEL SIZE FOR THE VEHICLE. THE TPMS VALVE STEM HAD BROKEN OFF INSIDE THE WHEELS, CAUSING THE TIRE PRESSURE WARNING LIGHTS TO ILLUMINATE CONSTANTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 30,000.

Look up ODI 10470612 at NHTSA ↗

ODI 10491962 · 40,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE RESUMED NORMAL OPERATION ONCE THE CRUISE CONTROL FUNCTION WAS DISENGAGED. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS …

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ODI 10565147 · 8,500 mi

WITHOUT WARNING AND WHILE DRIVING ON DRY PAVEMENT EVEN AT STEADY SPEED ESC WARNING LIGHT FLASHES AND VEHICLE SUDDENLY LOOSES POWER DRASTICALLY (BARELY RUNS) .ESC ACTING LIKE CAR IS ON ICE WHEN IT IS NOT . DROVE 1 MILE ON DRY PAVEMENT WITH CAR BARELY RUNNING. PROBLEM IS INTERMITTENT AND HAS OCCURRED ON 3 OCCASIONS WITHIN 300 MILES OF DRIVING. HAD CAR TO DEALER FOR ESC MALFUNCTION ON 3-4 OCCASIONS FOR THIS PROBLEM AND PROBLEM STILL OCCURRING. DEALER ACKNOWLEDGED PROBLEM ON VISITS 1-2. BRAKE SWITCH & ABS MODULE REPLACED BUT DID NOT SOLVE PROBLEM …

Look up ODI 10565147 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

8 mentions · 4.1% of complaints

Median mileage: 155,828 mi (6 usable records).

ODI 10402498 · 15,000 mi

DRIVING THE VEHICLE DOWN THE ROAD IN GOOD WEATHER CONDITIONS WHEN THE BRAKES INITIATED FOR NO REASON AND NO GAS SEEMED TO BE GOING TO THE THROTTLE. THE ESC LIGHT CAME ON. I ATTEMPTED TO TURN THE TRACTION CONTROL LIGHT OFF BUT THERE WAS STILL NO CHANGE. THE VEHICLE SLOWED DOWN TO ABOUT 5 MILES AN HOUR AND STALLED OUT A COUPLE OF TIMES BECAUSE LACK OF GAS GOING TO THE VEHICLE. FORTUNATELY I WAS IN A CONGESTED AREA AND WAS ONLY TRAVELING ABOUT 20 MPH WHEN THIS HAPPENED. COULD HAVE BEEN EXTREMELY DANGEROUS HAD I BEEN ON A HIGHWAY. *TR

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ODI 11183526 · 110,850 mi

I WAS DRIVING MY CAR ON THE FLORIDA TURNPIKE AT ABOUT 70 MILES AN HOUR SHE. IT STARTED MAKING A LOUD CLANKING NOISE. THEN THE OIL LIGHT CAME ON, THE CAR IMMEDIACY MADE A LOUD POP, LIKE A GUN SHOT AND THEN THE ENGINE SHUT OFF WHILE DRIVING. I COASTED TO THE SIDE OF THE ROAD WHERE I WAS STRANDED FOR AWHILE. I DID GET A TOW TO A MECHANIC WHO LOOKED AT THE CAR AND SAID THE MOTOR WAS BLOWN. I WAS NOT ABLE TO GET MY CAR FIXED IN FLORIDA SO I BROUGHT IT BACK TO GEORGIA WHERE I RESIDE. A MECHANIC IN VWRGIA CURRENTLY HAS THE CAR AND AGREES THE MOTOR I…

Look up ODI 11183526 at NHTSA ↗

ODI 11366851 · 190,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; [phone removed]) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WH…

Look up ODI 11366851 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

6 mentions · 3.1% of complaints

Median mileage: 36,000 mi (5 usable records).

ODI 10609442 · 26,565 mi

THE ESC ON TWO SEPARATE OCCASIONS CAME ON WHILE DRIVING ON DRY ROAD BETWEEN 30 AND 55 MPH. TRIED TURNING PUSHING THE ON/OFF ECS SWITCH, BUT LIGHT WOULD NOT GO OFF. WITH VEHICLE STOPPED, SHIFTING TRANSMISSION WHILE PUSHING ON BRAKE PEDAL, ESC LIGHT WOULD NOT GO OFF. TURNED OFF ENGINE, WAITED A FEW MINUTES THEN RESTARTED, LIGHT CAME BACK ON. LIGHT WENT OFF AFTER DRIVING A FEW FEET AND STOPPING AT TRAFFIC LIGHT. I DO NOT KNOW WHAT DAMAGE OR PROBLEMS THIS MAY CAUSE TO THE OPERATIONAL CAPABILITIES OF THE VEHICLE. IF IT HAPPENS ONE MORE TIME, AS I …

Look up ODI 10609442 at NHTSA ↗

ODI 10617863 · 36,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND GOING OVER A POT HOLE, THE BRAKES FAILED TO RESPOND AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Look up ODI 10617863 at NHTSA ↗

ODI 10775907 · 55,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO…

Look up ODI 10775907 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

3 mentions · 1.5% of complaints

Median mileage: 177,328 mi (2 usable records).

ODI 11386666 · 200,000 mi

THE DRIVER SIDE SEAT BELT CONSTANTLY REVERSE LOCKS. THE VEHICLE WAS STATIONARY AND THE SEAT BELT OFTEN RESERVE LOCKS WITHOUT A JERK OR SUDDEN STOP INCIDENT. IT USUALLY IS DISCOVERED WHEN TRYING TO PUT A SEATBELT ON.

Look up ODI 11386666 at NHTSA ↗

ODI 11562295

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failur…

Look up ODI 11562295 at NHTSA ↗

ODI 11722193 · 154,655 mi

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer…

Look up ODI 11722193 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

Look up ODI 11053696 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 0.5% of complaints

Median mileage: 24,000 mi (1 usable records).

ODI 10468745 · 24,000 mi

AIR CONDITIONER I ACTUALLY FOUND THIS OUT BY ACCIDENT. I BOUGHT A PORTABLE EXPLOSIVE GAS DETECTOR FROM MENARDS (MODEL NUMBER: 240PGD) MAINLY FOR MY SISTER WHO LIVES IN A TRAILER PARK AND HAS BECOME SEVERELY ILL FROM A SEWER GAS SMELL IN THE COURT. JUST BEFORE I LEFT FOR MY SISTER'S PLACE, I THOUGHT I WOULD TRY OUT THIS GAS DETECTOR IN THE CABIN OF MY CAR NEAR THE A/C VENT. I LOOKED AT THE SPECS FOR THIS EXPLOSIVE GAS DETECTOR AND THE TEMPERATURES WERE WITHIN TESTING RANGE. THE EXPLOSIVE GAS DETECTOR SHOWED HIGH CONCENTRATIONS OF EXPLOSIVE GAS …

Look up ODI 10468745 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.5% of complaints

Median mileage: 69,000 mi (1 usable records).

ODI 11318654 · 69,000 mi

KIS CONSUMING OIL, THE OIL INDICATOR DOESN'T TURN ON UNTIL AFTER THE OIL STICK SHOWS NO OIL IN THE ENGINE AND THEN IT ONLY BLINKS OCCASIONALLY.

Look up ODI 11318654 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b