Auto Recall Watch
U.S. public vehicle records

Kia SOUL recalls by model year

Explore the records behind recurring owner reports.

Key facts

5,538 owner complaints analyzed

15 distinct recall campaigns

79,489 mi median reported failure mileage

Scope: 2010 to 2025 model years. Data updated: . 2,932 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
3
2011
3
2012
3
2013
3
2014
5
2015
4
2016
2
2017
1
2018
1
2019
1
2020
1
2021
2
2022
1
2023
4
2024
0
2025
0
Recall campaigns data
CategoryCount
20103
20113
20123
20133
20145
20154
20162
20171
20181
20191
20201
20212
20221
20234
20240
20250

2010: 3; 2011: 3; 2012: 3; 2013: 3; 2014: 5; 2015: 4; 2016: 2; 2017: 1; 2018: 1; 2019: 1; 2020: 1; 2021: 2; 2022: 1; 2023: 4; 2024: 0; 2025: 0

Year-by-year records

Kia SOUL model-year comparison
Model yearComplaintsRecallsChange in recalls
20101353Not available
201119430
201251430
201366230
20149005+2
20158984-1
20168142-2
20172721-1
201821810
201913610
202038110
20212342+1
2022881-1
2023514+3
2024290-4
20251200

Recall history

15 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V388000 · Electrical System:Wiring

Reported: 2010-08-31 (August 31, 2010) · Model years: 2010

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

Consequence: WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

NHTSA campaign record ↗
13V114000 · Exterior Lighting:Brake Lights:Switch

Reported: 2013-04-01 (April 1, 2013) · Model years: 2010, 2011

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

NHTSA campaign record ↗
14V822000 · Structure:Body:Roof And Pillars

Reported: 2014-12-29 (December 29, 2014) · Model years: 2010, 2011, 2012, 2013

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

NHTSA campaign record ↗
23V652000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2023-09-25 (September 25, 2023) · Model years: 2011, 2012, 2013

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

NHTSA campaign record ↗
19V120000 · Engine | Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor

Reported: 2019-02-22 (February 22, 2019) · Model years: 2012, 2013, 2014, 2015, 2016

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

NHTSA campaign record ↗
15V123000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2015-03-02 (March 2, 2015) · Model years: 2014, 2015

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence: If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

NHTSA campaign record ↗
17V608000 · Steering

Reported: 2017-09-29 (September 29, 2017) · Model years: 2014, 2015, 2016

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

NHTSA campaign record ↗
20V750000 · Engine

Reported: 2020-12-02 (December 2, 2020) · Model years: 2014, 2015

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

NHTSA campaign record ↗
22V096000 · Air Bags: Air Bag/Restraint Control Module:Software | Air Bags:Frontal

Reported: 2022-02-18 (February 18, 2022) · Model years: 2014

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.

Consequence: Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.

NHTSA campaign record ↗
22V031000 · Air Bags

Reported: 2022-01-25 (January 25, 2022) · Model years: 2017, 2018, 2019

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

NHTSA campaign record ↗
21V259000 · Engine

Reported: 2021-04-13 (April 13, 2021) · Model years: 2020, 2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

NHTSA campaign record ↗
25V099000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Reported: 2025-02-17 (February 17, 2025) · Model years: 2021, 2022, 2023

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Consequence: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

NHTSA campaign record ↗
23V298000 · Electrical System: Instrument Cluster/Panel

Reported: 2023-04-26 (April 26, 2023) · Model years: 2023

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

NHTSA campaign record ↗
23V531000 · Power Train:Automatic Transmission:Fluid/Lubricant:Pump

Reported: 2023-07-31 (July 31, 2023) · Model years: 2023

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

NHTSA campaign record ↗
23V830000 · Air Bags

Reported: 2023-12-22 (December 22, 2023) · Model years: 2023

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Consequence: An air bag that deploys unexpectedly can increase the risk of injury or crash.

Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

5,538 unique complaints in this selection. Analysis snapshot: 2026-09-30.

52.9%Usable mileage2,932 / 5,538 records
100.0%Valid incident date5,538 / 5,538 records
100.0%Valid filing date5,538 / 5,538 records
100.0%Ordered incident and filing dates5,538 / 5,538 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Engine
2412.4%
ODI 10459675 · 8,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE LIFTER IN THE ENGINE CAUSED A LOUD NOISE WHILE DRIVING 55 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO FIND A DEFECT WITHIN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DROVE POORLY. THE FAILURE MILEAGE WAS 8,000.

Look up ODI 10459675 at NHTSA ↗

20940.7%
ODI 10458979 · 14,250 mi

CAR HAD AN OIL CHANGE AND WAS WASHED THEN CAME HOME. CAR'S FRONT DEFROSTER WAS NOTED TO BE STUCK ON AND WHITE SMOKE STARTED TO BILLOW OUT FROM UNDER THE HOOD. QUICK CHECK UNDER THE CAR NOTED A FLAME THAT WAS EITHER COMING FROM THE CATALYTIC CONVERTER OR REFLECTING IN THE EXHAUST FROM SOMEWHERE ON THE BOTTOM/SIDE OF THE ENGINE. NO FLUIDS WERE SHOWN TO BE LEAKING ONTO THE DRIVEWAY OR WERE VISIBLE. CAR THEN RAPIDLY WENT UP IN FLAMES AND WAS A COMPLETE LOSS. FIRE DEPARTMENT HAD TO PUT OUT. *TR

Look up ODI 10458979 at NHTSA ↗

28342.7%
ODI 10630264 · 8,000 mi

SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR

Look up ODI 10630264 at NHTSA ↗

55261.3%
ODI 10578067 · 2,702 mi

I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THIS SAME ISSUE WHICH STILL HAS NOT BEEN FIXED. THE ENGINE LIGHT COMES ON WHEN IT WANTS TOO AND THEN THERE IS VERY LITTLE POWER IN 1, 2,AND 3RD GEARS THIS IS A MANUAL TRANS. I ALMOST GOT HIT IN THE SIDE BECAUSE OF PULLING FROM A STOP SIGH AND WENT TO GO AND LOOKED DOWN LIGHT WAS ON AND CAR DID NOT WANT TO MOVE. ITS VERY HARD TO GET A STICK SHIFT CAR TO START OUT IN 4TH GEAR. KIA SAYS THEY WANT ME HAPPY BUT WILL NOT REPLACE THE CAR INSTEAD OFFERING FREE OIL CHANGES AND OTHER ITEMS BUT I WANT A SAFE CA…

Look up ODI 10578067 at NHTSA ↗

62869.9%
ODI 10816168 · 3,000 mi

CAR IS EQUIPPED WITH ECO-BOOST AND ACTIVE "INTERMITTANT STOP AND GO" SYSTEM, WHICH IS ACTIVE EVERY START CYCLE UNLESS "DEACTIVATE" BUTTON IS ENGAGED.CAR HAS BEEN DRIVEN BY 18 YEAR OLD DAUGHTER FOR 3,000 MILES IN 6 MONTHS. THE ENGINE HAS SHUT DOWN AND NOT BEEN ABLE TO BE RESTARTED ON 2 SEPARATE OCCASIONS.BOTH TIMES THE ISG SYSTEM SWITCH WAS DEPRESSED, THE SYSTEM WAS DEACTIVATED,AND THE CAR WAS STATIONARY. THE SECOND TIME THE CAR SHUT DOWN WAS AT A VERY BUSY INTERSECTION, MY DAUGHTER IS A NEW DRIVER-SHE WAS HYSTERICAL. DEALER CLAIMS THERE IS NOTH…

Look up ODI 10816168 at NHTSA ↗

55968.7%
ODI 11073041 · 19,000 mi

MY CAR IS 2016, ITS 18 MONTHS OLD HAS 19K MILES AND THE ONLY THING DONE TO THE CAR WAS OIL CHANGES WHICH WERE PERFORMED AT THE DEALER WHERE I BOUGHT MY CAR. ON JAN 19, 2018 MY CAR STOP WORKING WHILE DRIVING 45 MILES AN HOUR ON THE STREET. IT HAPPENED ON NW 36TH STREET GOING EAST IN MIAMI, FLORIDA ZIPCODE 33166 WHEN TOWED TO THE DEALER WAS TOLD ON THE FOLLOWING MONDAY THE PISTON PUSH THE ROD BLOCK AND THE ENGINE LOCK UP. ITS STILL AT THE DEALER. ON MONDAY IT WILL BE A MONTH. AND EVEN THOUGH I AM DRIVING A RENTAL ( WHICH THE DEALER IS PAYING FOR)…

Look up ODI 11073041 at NHTSA ↗

19170.2%
ODI 11032004 · 6,500 mi

I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CAR WOULD NOT MOVE ' I WAS PRESSING THE GAS PEDAL AND NOTHING WAS HAPPENING. I IMMEDIATELY PUT THE SHIFTER IN PARK, TURNED THE ENGINE OFF AND ON AGAIN AND THE CAR STARTED TO MOVE AGAIN. ON JULY 26 SAME ISSUE HAPPENED AGAIN AND IT ALSO HAPPENED RIGHT AFTER I GASSED UP THE CAR. ON SEPTEMBER…

Look up ODI 11032004 at NHTSA ↗

14064.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

Look up ODI 11113971 at NHTSA ↗

8764.0%
ODI 11190832 · 1,100 mi

WHEN IDLING AT A TRAFFIC LIGHT OR STOPPED IN TRAFFIC, WITH FOOT ON BRAKE IN NORMAL POSITION, CAR OCCASIONALLY JUMPS AND INCHES VERY SLIGHTLY FORWARD. TO PREVENT THIS FROM HAPPENING DRIVER MUST BE PRESSING VERY VERY FIRMLY ON BRAKE TO THE POINT WHERE DRIVER FEELS TENSION IN HER LEG. THIS HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE CAR PURCHASED IN FEBRUARY.

Look up ODI 11190832 at NHTSA ↗

23862.5%
ODI 11221793 · 600 mi

TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS TOTALED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED 10 DAYS AFTER THE VEHICLE WAS PURCHASED. THE DEALER WAS NOT CONTACTED. THE MANUFACT…

Look up ODI 11221793 at NHTSA ↗

13457.3%
ODI 11375455 · 2,500 mi

WHEN I WAS DRIVING AT 15MPH THE CAR COMPLETELY SHUT OFF. SO I TRIED TO RESTART IT AND WHEN I TOOK THE KEY OUT EVERYTHING LOCKED UP AND IT WAS LIKE THAT FOR 5 MIN IN THE MIDDLE OF THE ROAD BEFORE THE CAR CAME BACK ON AND FLAHED THE ENGINE AND OIL LIGHT.

Look up ODI 11375455 at NHTSA ↗

5158.0%
ODI 11510623

I was entering I 24 east toward Nashville on March 3 2024 @5p. As car entered the freeway. The engine stopped. Engine light turned on pulled over on shoulder. Put in park and tried to start but would not turn over. There was still full battery power according to dash board. I had two minor incidents two weeks prior. Entering store parking lots. Engine died a low speed . 5-10 miles an hour. Vehicle did restart at those incidents without problem s at regular speed before March 3 rd incident. KIA mechanic said might be cam gear shaft malfunct…

Look up ODI 11510623 at NHTSA ↗

1325.5%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

Look up ODI 11491280 at NHTSA ↗

413.8%
ODI 11614930

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the second stalling, the check engine light came on. I called the dealership and explained the problem. I took the vehicle to the dealership on [XXX] and on [X…

Look up ODI 11614930 at NHTSA ↗

18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

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Unknown Or Other
2110.8%
ODI 10399758

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

Look up ODI 10399758 at NHTSA ↗

397.6%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

Look up ODI 10427688 at NHTSA ↗

619.2%
ODI 10865183 · 26,000 mi

THE CAR CAUGHT FIRE WITHOUT CAUSE AND EXPLODED ON THE SIDE OF THE ROAD. WE WERE DRIVING DOWN THE HIGHWAY WHEN A CAR COMING THE OTHER DIRECTION FLAGGED US DOWN BECAUSE FLAMES WERE SHOOTING OUT FROM UNDER THE CAR. BY THE TIME I WAS ABLE TO PULL THE CAR OVER FLAMES WERE ENTERING IN THE CABIN AND IT WAS FILLED WITH BLACK SMOKE. THE BRAKES AND ELECTRICAL HAD FAILED SO IT WAS IMPOSSIBLE TO STOP THE CAR. IT EXPLODED 2 MINUTES AFTER WE WERE ABLE TO VACATE THE VEHICLE.

Look up ODI 10865183 at NHTSA ↗

839.2%
ODI 10731189 · 5,000 mi

THE VEHICLE HIT A TREE AT AN UNKNOWN RATE OF SPEED. THE SEAT BELTS FUNCTIONED, AND THE AIR BAGS WERE DEPLOYED. THE VEHICLE CAUGHT FIRE IMMEDIATELY OR SHORTLY THEREAFTER. TWO BYSTANDERS COULD NOT OPEN THE DOORS BECAUSE THE DOOR LOCKS WERE STILL ENGAGED. THEY HAD TO BREAK THE GLASS, MANUALLY UNLOCK THE DOORS, THEN OPEN THEM - THE DOORS FUNCTIONED NORMALLY AFTER UNLOCKED. IT IS MY UNDERSTANDING THAT THE DOOR LOCKS WERE SUPPOSED TO DISENGAGE WHEN THE AIRBAGS DEPLOYED - THEY DID NOT.

Look up ODI 10731189 at NHTSA ↗

10711.9%
ODI 10715228 · 11 mi

KIA COUNTRY OF CHARLESTON, SOUTH CAROLINA SOLD ME A NEW 2015 KIA SOUL WHILE UNDER AN ACTIVE RECALL, PRIOR TO THE RECALL WORK BEING COMPLETED, IN APPARENT VIOLATION OF 49 U.S.C., SECTION 30112(A)(3). KIA SERVICE CAMPAIGN 116, A SAFETY RECALL TO CORRECT A POTENTIAL UNSAFE CONDITION RESULTING FROM THE FRACTURING OF THE ACCELERATOR PEDAL, APPEARS TO HAVE BEEN IN EFFECT WELL IN ADVANCE OF MY PURCHASE DATE OF 02 APRIL 2015. IT SEEMS THAT IN THE RUSH TO SELL ME THE VEHICLE, THE RECALL WORK WAS NOT COMPLETED, AND I WAS NOT NOTIFIED THAT A RECALL WAS IN…

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12215.0%
ODI 10823220

THE PANIC BUTTON ON THE KEY FOB IS NOT RECESSED SO IT ACTIVATES WHEN YOU DON'T WANT IT TO. I HAVE CONTACTED BOTH THE KIA DEALER WHERE I BOUGHT IT AND ALSO KIA CONSUMER AFFAIRS AND BOTH COULD NOT SOLVE THE PROBLEM. IT IS A DESIGN FLAW. ANYTIME I HAVE THE KEY FOB IN MY POCKET IT IS LIKELY TO ENGAGE THE PANIC BUTTON. IT HAS HAPPENED 8 TIMES. PEOPLE THINK THERE IS AN EMERGENCY. PLEASE LET ME KNOW WHAT NHTSA CAN DO TO CORRECT THIS PROBLEM. (I PREVIOUSLY HAD A 2013 KIA SOUL AND THE DESIGN OF THE KEY FOB WAS DIFFERENT SO I NEVER HAD THE PANIC BUTTON …

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3211.8%
ODI 11011914 · 300 mi

JUST PURCHASED FIST KEYLESS ENTRY VEHICLE. DEALER TOLD ME IF THE CAR IS RUNNING AND I WALK AWAY WITH KEYS IN MY POCKET THAT THE ENGINE WOULD SHUT OFF. AT WORK NEXT DAY GOT OUT OF CAR WITH HANDS FULL, WENT INTO BUILDING AND EXPRECTED CAR TO SHUT DOWN THREE HOURS LATER CO-WORKER TELLS ME CAR IS RUNNING OUT IN PARKING LOT. WENT OUT TO INVESTIGATE WITHOUT MY KEY, GOT INTO RUNNING VEHICLE AND DROVE AWAY WITH NO KEY. ANYONE COULD HAVE STOLEN THIS VEHICE IN THAT THREE HOUR PERIOD, I COULD HAVE DRIVEN AWAY AND BEEN STRANDED IN A DANGEROUS SITUATION OR…

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3013.8%
ODI 11129352 · 13,000 mi

I WAS STOPPED AT A RED LIGHT. THE CAR STALLED AND DIDN'T KNOW IT. THIS HAS HAPPENED TWICE. ALSO SEVERAL TIMES I START THE VEHICLE AND IT STALL OUT IMMEDIATELY. DEALER COULDN'T FIND NOTHING WRONG. STOPPED AND IN DRIVE OR PARKED.

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1914.0%
ODI 11181597 · 1,000 mi

THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE SAME PROBLEM. WHEN IN TOTAL DARKNESS THE PROBLEM GETS EVEN WORST.

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5213.6%
ODI 11221396 · 500 mi

I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAILED AND SENT ME HOME WITH MY CAR AND NO HORN. I COMPLAINED TO THE SERVICE MGR AND THEY GAVE A LOANER AND TOOK MY CAR BACK TO THEIR SERVICE AREA UNTIL THE PARTS COME IN. THEY ADVISED ME THAT THE PART WILL TAKE 4 WEEKS TO COME IN, THEY CAN'T TAKE THE …

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2611.1%
ODI 11399233 · 8,000 mi

TWO MAJOR ISSUES. I HAVE HEARD A VERY LOUD TICKING SOUND COMING FROM THE ENGINE WHICH STARTED ABOUT THREE DAYS AGO. BEFORE THEN THE CAR RAN SILENT. CAR IS IT APPROXIMATELY 8000 MILES ON THE ODOMETER. THE CLICKING STARTED GETTING LOUDER AND THEN THE CAR STALLED TWICE RIGHT IN THE MIDDLE OF DRIVING! ONE WAS ON A STREET GOING ABOUT 45 MILES AN HOUR! THE OTHERWAS ON A SIDE STREET GOING APPROXIMATELY 25 MILES AN HOUR. THE EC OH MODE WAS ON IN THE CAR. ALSO' WHEN YOU TURN ON THE HEATER FAN ON HIGH IT STARTED MAKING A HIGH-PITCHED SQUEALING SOUND. THE…

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1213.6%
ODI 11436495

As explained to me by the phone lady at Parsons KIA in Winchester Va. It is a built in feature that supposedly kills the engine at a stop light to save gas. however occasionally if you let go of the brake and hit the gas at the right time the car lunges out into the intersection then dies. I almost got side swiped once. Then when I reported this to the car dealer the answer is they ask their customers to remember to turn off the feature before driving the car. This "WILL" cause an accident some where out there and needs to be recalled immediat…

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1223.5%
ODI 11520381

Hands free dialing became disabled after a service visit. Infotainment system reports "Downloading contacts, please try again later" when trying to use the hands free dialing system, despite the most recent contacts being loaded. This forces the driver to make a call using the infotainment system screen by either referencing recent calls or the contact list. This creates an unsafe condition the hands free dialing system is supposed to prevent.

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827.6%
ODI 11623711

I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.

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325.0%
ODI 11670886

2025 Kia Soul LX Headlights. Totally inadequate standard headlights. Higher end models get LED headlights but this standard light system on the LX is dangerous on anything but well lit streets. Safety should not be an option. I would have upgraded to a model that has adequate headlights but was unaware of how bad the standard headlights were until after purchase. These standard headlights should never have been approved by the DOT. There are many reports online about this issue and I'm hoping it will be addressed soon.

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Steering
42.1%
ODI 10460669 · 300 mi

WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN CONSTANT STOP-&-GO TRAFFIC. THE VEHICLE HAS NARROWLY MISSED CRASHING INTO OTHER VEHICLES OR STRUCTURES NUMEROUS TIMES. I NOTICED THE PROBLEMS WITHIN A COUPLE OF WEEKS OF PURCHASING THE NEW 2011 CAR. IT FEELS VERY DANGEROUS & SCARY & I'M VERY UNEASY …

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16331.7%
ODI 10450518 · 200 mi

I BOUGHT A BRAND NEW KIA SOUL IN NOV OF 2011. WITHIN 200 MILES OF OWNERSHIP, THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND FALSELY ACTIVATED. THE ESC NOT ONLY FALSELY ACTIVATED BUT REMAINED ACTIVATED. THE STEERING WHEEL WAS LOCKED UP AND COULD ONLY BE TURNED IF CONSIDERABLE FORCE WAS APPLIED TO IT. I CAREFULLY PULLED OVER THE TO SIDE OF THE ROAD. I TURNED OFF MY VEHICLE THEN STARTED IT BACK UP HOPING THE ESC WOULD TURN OFF. IT DID NOT. I ENDED UP HAVING TO GET THE VEHICLE TOWED TO MY DEALER. THE KIA DEALER SERVICE SHOP ULTIMATELY HAD TO REPL…

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15022.7%
ODI 10513853 · 850 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

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556.1%
ODI 10579438 · 1,800 mi

STEERING STARTED MAKING A CLUNKING NOISE WHEN TURNED SLIGHTLY LEFT OR RIGHT. DEALER SAYS THE STEERING RACK NEEDS REPLACING. PART WILL NOT BE HERE UNTIL APRIL 30TH (1 MONTH). DEALER WILL NOT RELEASE THE CAR TO ME BECAUSE THEY SAY IT IS NOT SAFE TO DRIVE. KIA WILL NO LONGER TALK TO ME AT ALL ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR. ONLINE I SEE THAT PAST KIA SOUL'S HAVE HAD A SIMILAR PROBLEM. *JS

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444.9%
ODI 10786212 · 134 mi

FIRST OCCURRED AT 134 MILES ON MY 2015 KIA SOUL...BOUNCY VIBRATING SHAKY RIDE COULD BE FELT UNDER MY FEET LIKE SOMETHING BUMPING THE BOTTOM OF THE CAR AND IN THE STEERING WHEEL LIKE SOMEONE WAS TAPPING ON IT CONTINUOUSLY. PASSENGERS FRONT AND REAR CAN FEEL THE VIBRATING SHAKE. HAS BEEN RETURNED TO DEALER FIVE TIMES WITH THIS PROBLEM AND HAS NOT YET BEEN REPAIRED. IT IS SO BAD IT'S UNCOMFORTABLE TO RIDE IN AND DRIVE. TWO SERVICE TECHS HAVE TOLD ME THEY FEEL IT BUT DON'T KNOW WHAT IT IS. LOCAL DEALER REFUSED SERVICE AFTER THE FOURTH TIME SAY…

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283.4%
ODI 10939501 · 15,000 mi

ON A RESIDENTIAL STREET DOING ABOUT 15 MPH. WITHOUT ANY WARNING VEERED TO THE RIGHT HITTING A PARKED CAR AND DOING EXTENSIVE DAMAGE TO MY KIA SOUL AND MODERATE DAMAGE TO A FORD EXPLORER. IT WAS MID DAY AND GOOD VISIBILITY AND I WAS ALERT ON FAMILIAR TERRITORY IN MY OWN NEIGHBORHOOD. I AM CONCERNED THAT EVEN THOUGH KIA AND NHTSA DON'T SHOW THIS VIN # IN THE STEERING RECALL HOW CAN I AND OTHERS BE SURE IT SHOULDN'T BE? CHP DID COLLISION REPORT. NHTSA CAMPAIGN NUMBER: 15V736000. PLEASE RESPOND THAT YOU HAVE RECEIVED THIS REPORT AND ANY FURTHE…

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93.3%
ODI 11035753 · 200 mi

I PURCHASED A NEW 2017 KIA SOUL +. I HAVE AN ANDROID PHONE AND TOLD THE SALES PERSON I WANTED 2 THINGS. 1) HANDSFREE DIALING AND A BACKUP CAMERA. THEIR DESCRIPTION NEVER STATED, NOR DID YOURS ON YOUR WEBSITE, THAT THE HANDSFREE ONLY WORKS WITH IPHONES. I HAD A 2016 KIA SOUL AND IT WORKED PERFECTLY. THIS IS A SAFETY ISSUE AND FALSE ADVERTISING. ANDROID PHONE USERS HAVE OVER 55% OF THE CELL PHONE MARKET AND WHY YOU TOOK THIS FEATURE AWAY FROM YOUR CAR IS A BAD MOVE. THEN NOT TO TELL PEOPLE WHEN SHOPPING, IS ANOTHER BAD MOVE. IM SURE LESS PEOPLE W…

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52.3%
ODI 11204925 · 38,000 mi

THE STEERING WHEEL IS MANUFACTURED OF MATERIAL WHICH CONTAINS A TOXIC SUBSTANCE WHICH HAS CAUSED THE OWNER TO SUFFER A MEDICAL CONDITION OF SEVERE CONTACT DERMATITS. THE CAR CAN'T BE DRIVEN WITHOUT THE USE OF A COVER OVER THE STEERING WHEEL, WHICH WILL CAUSE THE CAR TO FAIL THE MARYLAND STATE SAFETY INSPECTION.

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53.7%
ODI 11463987 · 33,000 mi

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 50 MPH, several unknown warning lights illuminated and the power steering became inoperable causing the driver to lose control of the steering and nearly crashed into a second vehicle. Moments later, the vehicle lost motive power. The vehicle was towed to the local dealer who diagnosed that a screw within the alternator had failed causing the alternator to malfunction. The alternator was replaced. No further information was available. The manufacturer was not …

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164.2%
ODI 11230612 · 200 mi

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON THE RIGHT WAS WARPED FROM THE FACTORY. CAR WAS NOT MOVING. GOT A REPLACEMENT PART; HOWEVER, IT WAS A POOR INSTALL JOB AND THE FRONT PART OF THE COWLING DOES NOT ALIGN WELL WITH ITS LOWER CONNECT PIECE. RIGHT FRONT TIRE IS BECOMING SEVERELY WORN BECAU…

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93.8%
ODI 11366841 · 631 mi

VEHICLE KEEPS PULLING. VEHICLE PULLED TO THE RIGHT. PERFORMED A STEERING ANGLE RELEARNED, AND WHEEL ALIGNMENT. CROSS ROTATED TIRES AND NOW THE VEHICLE PULLS TO THE LEFT. TOLD NOTHING ELSE CAN BE DONE AT THIS TIME. CAR IS CONSTANTLY. FIGHTING ITSELF WITH STEERING ASSIST.

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22.3%
ODI 11647248

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4…

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815.7%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

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13.4%
ODI 11595961

Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea typ…

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00.0%

No examples available for this selection.

Electrical System
2814.4%
ODI 10410987 · 725 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

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377.2%
ODI 10493834 · 6,850 mi

STARTED CAR SUNDAY AT 1:30 PM. NOTICES GAS GAUGE NEEDLE WAS BELOW EMPTY. BACKED OUT OF PARKING SPACE, PUT THE CAR INTO DRIVE - NO INSTRUMENTATION AT ALL. TACH AT O, TEMP GAUGE AT O, FUEL GAUGE BELOW EMPTY. SHUT OFF IGNITION AND RESTARTED ENGINE - STILL NO INSTRUMENTATION DROVE SLOWLY TO NEAREST GAS STATION TO FILL TANK (I DID NOT REMEMBER BUT I NEVER LAT THE TANK GET BELOW 1/4 FULL) TOO 2.6 GALLONS TO FILL. SPEEDOMETER AND ODOMETERS NOT WORKING. ONLY DASHBOARD LIGHT WORKING IS TEMP (OUTSIDE) AND THE ECON LIGHT. MADE AN APPOINTMENT WITH UNIVERSI…

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6810.3%
ODI 10537912 · 1,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING CODING WAS SOY BASED AND THAT ANIMALS WERE EATING THE WIRES. AS A RESULT, THE WIRING HARNESS AND THE EMISSION WIRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE SAME SOY BASED CODING WIRING WAS USED TO REMEDY THE DEFECT AND HE WAS CONCERNED THAT THERE WOULD BE A RECURRENCE IN THE FAILURE. THE MANUFACTURER WAS NOTIFIED O…

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9410.4%
ODI 10554720 · 18 mi

TL* THE CONTACT RENTED A 2014 KIA SOUL. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATED SEAT CAUGHT ON FIRE AND BURNED TWO HOLES THROUGH THE SEAT. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FIRE. THE CONTACT DID NOT CALL THE VEHICLE MANUFACTURER. THE VEHICLE WAS REMOVED FROM THE FLEET. THE FAILURE MILEAGE WAS 18. UPDATED 1/29/14*CN..UPDATED 02-04-14 *BF

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738.1%
ODI 10723359 · 2,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HEARD A LOUD NOISE AND HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE LOUD NOISE TO STOP. THE VEHICLE ALSO FAILED TO START PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE OIL WARNING LIGHT AND OTHER LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MECHANIC STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE. THE VEHICLE …

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546.6%
ODI 10885663 · 1,350 mi

DRIVING THIS CAR HIGH SPEEDS (FREEWAY) FOR LONGER PERIODS OF TIME (30 MINUTES OR MORE PER DAY) FOR MORE THAN 3 CONSECUTIVE DAYS AFFECTS MY OVERALL HEALTH AND ABILITY TO DRIVE THE CAR. IT GET CHRONIC HEADACHES, TROUBLE CONCENTRATING, SLEEPING PROBLEMS, DIZZINESS, FORGETFULNESS, EXHAUSTION, AND ANXIETY WHICH AFFECT MY REACTION TIME AND ALERTNESS WHILE DRIVING, AND ABILITY TO MAKE PROPER DECISIONS IN TRAFFIC. THERE WAS NO ACCIDENT, SINCE I DISCONTINUED DRIVING THE CAR AS SOON AS I BECAME AWARE OF THE PROBLEM. I ALSO WENT TO A DOCTOR WHO CONFIRMED …

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186.6%
ODI 11024832 · 14 mi

2017 KIA SOUL BLUETOOTH. DOESN'T WORK WITH ANDROID

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177.8%
ODI 11219298

WHEN YOU TURN OFF THE CAR THE KEY WON'T COME OUT IF IT'S RAINING YOU GET WET AND SOMETIMES THE CAR WON'T START AND THE REMOTE DON'T WORK. YOU SMELL GAS WHILE YOU DRIVING.

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128.8%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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287.3%
ODI 11280977 · 14,900 mi

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.

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156.4%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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1011.4%
ODI 11522430 · 4,000 mi

The contact owns a 2022 Kia Soul. The contact stated that while at a complete stop, the vehicle lost motive power. No warning light was illuminated. The contact shifted to park(P) and turned off the vehicle to correct the failure. The contact related the failure to the STOP/START feature. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

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1223.5%
ODI 11486261

I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working.

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931.0%
ODI 11598232

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

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00.0%

No examples available for this selection.

Power Train
126.2%
ODI 10491962 · 40,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE RESUMED NORMAL OPERATION ONCE THE CRUISE CONTROL FUNCTION WAS DISENGAGED. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS …

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214.1%
ODI 10438749 · 860 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.

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132.0%
ODI 10733190 · 30,000 mi

BOUGHT THE KIA SOUL NEW IN AUGUST 2012. SINCE NOVEMBER 2014 AT APPROXIMATELY 30K MILES THE CAR HAS DEVELOPED A SUDDEN PRONOUNCED HARD DOWNSHIFT IN THE TRANSMISSION WHEN SLOWING DOWN TO A STOP. IT'S AS THOUGH THE BRAKE WERE ABRUPTLY APPLIED. THIS HAS BEEN A CONSTANT PROBLEM SINCE THEN BEING WORSE IN COLD WEATHER AND MADE DRIVING THE CAR A SAFETY CONCERN. THE CAR HAS BEEN TO THE KIA WESTSIDE DEALER IN KATY TEXAS THREE TIMES THUS FAR. FIRST TIME THEY DEALERSHIP CHECKED BRAKES ONLY DESPITE BEING TOLD IT WAS THE TRANSMISSION THAT WAS SUDDEN HARD D…

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586.4%
ODI 10644226 · 1,000 mi

WHEN ACCELERATING FROM FULL STOP OR ROLLING STOP, VEHICLE HESITATES AND LOSES POWER WHEN SHIFTING FROM 2ND TO 3RD GEAR. *TR

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606.7%
ODI 10822508 · 3,600 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,600. UPDATED 03/16/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP. HOWEVER, THE PROBLEM HAPPENED AGAIN TWO WEEKS LATER. UPDATED 03/30/16.*JB

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607.4%
ODI 10937496

SINCE DAY ONE, MY KIA LOOSE COMMUNICATION WITH GAS PEDAL TO TRANSMISSION OR COMPUTER.FROM STOP I ACCELERATE, AND IF FOR ANY REASON I OUGHT TO RELEASE THE GAS PEDAL, THE TRANSMISSION ACT LIKE IT IS IN NEUTRAL GEAR,AFTER ACCELERATE TWO OR THREE TIMES IT ACCELERATE ABRUPTLY.IT ACT EXACTLY LIKE HIUNDAI RECALL NO.16V6280.I TAKE THE VEH. TO THE DEALER, I REPORT THE PROBLEM BUT THEY TELL ME THAT THEY DOES NOT FIND NOTHIN WRONG, BUT THE PROBLEM PERSISTED.MY VEH. TRANSMISSION IS A 5 SPEED ECO SHIFT DUAL CLUTCH

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197.0%
ODI 11300375 · 15,000 mi

WHEN PLACED IN DRIVE, AND GAS PEDAL IS DEPRESSED THE CAR JERKS FORWARD AND BACK AND WILL NOT ACCELERATE. IT SHAKES THE WHOLE CAR.. DOES IT IF CAR IS COLD OR HOT BUT SEEMS TO HAPPEN MORE WHEN CAR IS NOT FULL HOT. UNSAFE WHEN PULLING INTO TRAFFIC.

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3114.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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53.7%
ODI 11373146 · 22,000 mi

DELAY THROTTLE RESPONSE. WHEN DRIVING AND YOU NEED TO ACCELERATE THE VEHICLE TAKES SEVERAL MINUTES TO RESPOND AND YOU HAVE TO PUT THE PETAL TO THE FLOOR. NO REACTION TO ACCELERATE THE CAR BUT RPMS IN RED. ALSO WHEN STOPPED AT A STOP LIGHT , STOP SIGN ETC AND GO TO GO THE CAR DELAYS AGAIN AND YOU HAVE THE GAS PETAL TO THE FLOOR AND AGAIN RPMS IN RED AND YET CAR NOT MOVING CAUSING HIGHLY SEVERE SAFETY ISSUES WHEN DRIVING AND PUTS CONSUMER AT RISK. WE BOUGHT THIS CAR BRAND NEW STARTED IN JUNE OF 2020 WITH THIS ISSUE AND HAD 22, 000 MILES ON IT.…

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8622.6%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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2611.1%
ODI 11415581 · 1,200 mi

VEHICLE WAS PARKED ON A SLIGHT SLOPE PARKING SPACE BACKING TO A ONE-WAY PUBLIC ROAD IN NATIONAL PARK.IT WAS A DESIGNATED PARKING SPACE. THE VEHICLE WAS RUNNING AND IN THE P MODE OF GEAR SELECTION. I EXITED THE DRIVER'S DOOR FOR FEW MINUTES. THEN OPENED THE DRIVER'S SIDE DOOR WITH THE INTENT TO SHUT THE ENGINE. THE CAR STARTED ROLLING BACK, CROSSED THE ROAD, AND STOPPED BY A SANDY EMBANKMENT. I WAS THROWN OFF BY THE OPEN DOOR ON THE SANDY BANK. THE ENGINE STOPPED AND I OBSERVED THE VEHICLE IN D MODE BY ITSELF. I WAS ABLE TO START THE CAR IN …

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1213.6%
ODI 11452546

I purchased a brand new 2022 Kia Soul GT line on 9/01/2022. At 4300 miles, the IVT transmission imploded while on the freeway. Same issues as all the others reported here - fluctuating rpms, followed by a complete loss of power while the tach is redlined. Had it towed to the Kia dealership, and they determined that I needed a new transmission. The only thing they could tell me was that there were metal shavings in the transmission fluid. Also, I didn't get a new transmission in my new car - they installed a refurbished trans, which I questioned…

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59.8%
ODI 11543530

Air bag new

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26.9%
ODI 11653589

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

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18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

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Fuel/Propulsion System
84.1%
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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214.1%
ODI 10532211

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

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274.1%
ODI 10863386 · 6,000 mi

VERY SOON AFTER WE BOUGHT THE CAR NEW, WE DROVE TO CA. DURING THE DRIVE, I NOTICED THAT WHEN I WOULD SLOW TO TURN (LIKE INTO A DRIVE OR PARKING LOT) THE CAR WOULD ACT LIKE IT HAD A VAPOR LOCK- STARVED FOR FUEL. I WOULD PUMP THE GAS A COUPLE OF TIMES AND THE CAR WOULD RESPOND (SOMETIMES VIOLENTLY). THIS WAS AT LESS THAN 6K MILES. AFTER TRIPS TO THE DEALER, WHO RODE ALONG WITH ME AND KEPT THE CAR OVERNIGHT FOR THE MANAGER TO DRIVE, THEY RETURNED IT SAYING THEY COULD NOT REPLICATE MY ISSUE. SO, NOTHING COULD BE DONE. TWO SUCH COMPLAINTS AND I'M 3…

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546.0%
ODI 10632366 · 3,451 mi

WE WERE DRIVING 75 MPH. ON I-75 OUTSIDE DALTON GEORGIA IN LOTS OF TRAFFIC (THE OUTER LANE) AT WHICH TIME THE VEHICLE LOST ALL POWER AND SHUT DOWN. WE GRADUALLY COASTED TO THE SIDE OF THE ROAD AVOIDING NEAR CRASHES AND STOPPED COMPLETELY. WE TRIED RESTARTING THE VEHICLE AND IT WOULD NOT START. AFTER ABOUT 10 MINUTES THE VEHICLE RESTARTED BUT HAD NO POWER TO DRIVE. WE WERE TOWED TO A DEALERSHIP IN DALTON GEORGIA AND THE SERVICE PEOPLE LOOKED AT THE VEHICLE ON 8/18/2014 & SAID THEY COULD FIND NOTHING WRONG. WE PROCEEDED ON TOWARDS OUR DESTIN…

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768.5%
ODI 10715532 · 20 mi

FROM THE DATE OF PURCHASE UNTIL PRESENT THE VEHICLE HAS A LAG IN ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. THE LAG CAUSES A DANGEROUS CONDITION WHEN PULLING OUT. TOOK IT BACK TO THE DEALER 2 TIMES, AND EACH TIME WAS TOLD THERE WAS NOTHING THEY COULD DO UNTIL A ENGINE LIGHT CAME ON.

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8310.2%
ODI 11055101

I EXPERIENCE INTERMITTENT HESITATION WHEN PRESSING ON THE ACCELERATOR. IT FEELS LIKE THE CAR ISN'T DOWNSHIFTING CORRECTLY OR ISN'T GETTING ENOUGH FUEL IN ORDER TO PICK UP SPEED. I TOOK THE CAR TO THE KIA DEALER SERVICE DEPARTMENT AND THEY SAID THEY DIDN'T FIND ANY PROBLEMS AND COULDN'T DUPLICATE THE ISSUE. THE CAR CONTINUES TO INTERMITTENTLY HESITATE WHEN ACCELERATING. THIS HAPPENS IN ALL DRIVING CONDITIONS.

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186.6%
ODI 11171988

FOOT PRESSED ON GAS JUST STOPS IN MIDDLE OF THE ROAD. HAVE TO LET UP AND PRESS SECOND TIME TO GO AGAIN . WHILE DRIVING

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115.0%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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128.8%
ODI 11245086 · 29,441 mi

DRAIN PLUG MISSING WHICH CAUSED A LEEK IN VEHICLE, WHICH CAUSED ENGINE TO BREAK WHILE DRIVIVNG CAR STOPPED WORKING, WAS TOWED THEN FOUND THE DRAIN PLUG WAS MISSING PLEASE HELP I HAVE BEEN READING AND FOUND OTHER CASES LIKE MINE ON THE KIA SOUL. MY CAR WAS STATIONARY ON THRE HIGHWAY. I HAD TO GET IT TOWED TO A GAS STATION WHERE I SLEPT IN THE CAR OVER NIGHT THEN CALL A TOW COMPANY TO TAKE ME TO THE CLOSEST KIA DEALERSHIP. THERE THEY TOLD ME THEIR FINDINGS.I HAD AN OIL CHANGE ON 05/20/19, AT A KIA DEALERSHIP IN MD. WHERE I BELIEVE THAT MY CAR W…

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153.9%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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104.3%
ODI 11387530 · 10 mi

I WAS GOING TO GET MY MAIL ATTEMPTING TO PARK WHERE I ALWAYS PARK. I HIT THE BRAKE AND THE CAR SPED UP AND HIT TWO MAILBOXES. I COULDN'T GET IT TO STOP. I DO NOT KNOW HOW FAST IT WAS GOING WHEN I HIT THE MAILBOXES

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78.0%
ODI 11537779

9000 miles muffler failed, 12000 miles spark plugs cracked and was told it was sparking hot and could catch on fire, 13000 miles fuel injectors clogged with carbon, on going fuel smell in oil and shakes in idle with a/c on

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12.0%
ODI 11598272

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
42.1%
ODI 10447319

THE WHOLE FRONT OF THE CAR WAS ON FIRE AND THE WIND SHIELD EXPLODED. EVERYTHING MELTED DOWN AND CAR IS TOTALED. THIS INCIDENT WAS CAUSED BY AN INTERIOR MALFUNCTION WITH THE CAR. WOULD LIKE KIA TO REPLACE THIS CAR WITH A NEW CAR BECAUSE THIS WAS A NEW CAR THAT I PURCHASED THROUGH KIA. *TR

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254.9%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

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375.6%
ODI 11206544 · 106,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DARCARS LANHAM KIA (9020 LANHAM SEVERN RD, LANHAM, MD 20706) WHERE IT WAS DETERMINED THAT THE CATALYTIC CONVERTER AND TWO OXYGEN SENSORS HAD FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ON APRIL 12TH 2019. THE VEHICLE WAS DRIVEN BACK TO THE …

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414.6%
ODI 11341658 · 91,521 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE REAR END OF THE VEHICLE AS THE "PULL OVER IMMEDIATELY' AS WELL AS THE CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND SHUT THE VEHICLE OFF. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE HE WAS INFORMED THAT THE ENGINE THREW A ROD AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS ALSO N…

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343.8%
ODI 10661753

2015 KIA SOUL SPUTTERED WHEN GOING FROM FIRST GEAR, TO SECOND GEAR AND THEN THIRD. CW ALSO, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. A DIAGNOSTICS REVEALED, THE VEHICLE WAS NOT FIRING ON ALL FOUR CYLINDERS AND THAT WAS THE REASON THE VEHICLE SEEMED SLUGGISH. THE ENGINE COVER WAS REMOVED AND IT WAS DISCOVERED ALL THE CYLINDERS WERE NOT CONNECTED. *JB

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668.1%
ODI 11432354 · 99,000 mi

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact then discovered that her vehicle was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact called a dealer and scheduled an appointment to have the vehicle serviced. A few days after the appointment was made, the vehicle shut-off without warning while driving at 45 MPH. The contact was able to restart the vehicle; however, the veh…

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62.2%
ODI 11326484

WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR

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73.2%
ODI 11507013 · 150,000 mi

The contact owns a 2018 Kia Soul. The contact stated that after the vehicle received an oil change by an independent mechanic, his wife was driving at an undisclosed speed, and the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a connecting rod had gone through the engine block and fallen out underneath the vehicle. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. T…

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53.7%
ODI 11538753 · 73,000 mi

The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was abl…

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102.6%
ODI 11612272

I was driving to work this morning and my check engine light started flashing.I took it to O'reilly's and plugged it in and it said something wrong with my engine.I just had it serviced and everything was fine and tell all of the sudden.This happened?Time this happened.I had to have 4 new engines put in my Kia.This has to be a recall

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4619.7%
ODI 11425410 · 2,416 mi

The contact owned a 2021 Kia Soul. The contact stated that soon after purchase of the vehicle, she discovered both low coolant and low oil levels upon inspection of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to the dealer on two separate occasions. On her second visit, the contact stated that the dealer informed her to bring the vehicle back in 1,000 miles to check both oil and coolant levels to monitor the issues. The contact called the dealer back the next day to inform them that the coolant level h…

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1921.6%
ODI 11646458

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
115.7%
ODI 10583106 · 32,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

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81.6%
ODI 10443440

NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR

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101.5%
ODI 10605256

2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO PROBLEMS ON THE DASH BOARD INVOLVING THE LIGHT INDICATOR FOR THE HEAD LIGHTS AND PARKING LIGHTS. *SMD THE CONSUMER DID NOT KNOW, HIS HEADLIGHTS WERE NOT ON. HE DISCOVERED THE INDICATOR DISPLAYED THE SAME PICTURE FOR THE PARKING LIGHTS AND THE HEADLIGHTS. THE CONSUMER STATED THE SECOND TIME, AS HE ENTERED HIS PARKING SPOT, IT BECAME OBVIOUS THE HEADLIGHTS WERE NOT ON, YET THE DASH BOARD INDICATED THERE WERE.

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12413.8%
ODI 10586447 · 6 mi

I HAD AN EMERGENCY AND TRIED AT NIGHT TO UNLOCK ELECTRIC DOORS FOR MY PASSENGERS AND I. UPON ATTEMPTING TO MANAGE THE EMERGENCY AND UNLOCK THE DOOR FOR MY PASSENGERS TO EXIT THE VEHICLE, I WAS GREATLY DELAYED BECAUSE THE "UNLOCK LIGHT IS NON FUNCTIONING" AND CAN'T BE SEEN IN THE DARK. THIS IS A SAFETY PROBLEM & I BELIEVE IT WARRANTS A RECALL BECAUSE THE DEALER REFUSES TO ACKNOWLEDGE IT AS A PROBLEM THAT NEEDS CORRECTING. THANKS GOD THERE WAS NO FIRE! PLEASE ADVISE AND ASSIST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN…

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333.7%
ODI 11021789 · 77,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS …

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131.6%
ODI 11130522

MY HEADLIGHTS FLICKER WHEN I'M DRIVING. SOMETIMES THEY SHUT COMPLETELY OFF AND DON'T COME BACK ON FOR SEVERAL SECONDS. I NOTICE THE PROBLEM NOT WHEN I USE MY INDICATORS. WHEN I FLICK THE INDICATOR ON MY HEADLIGHTS FLICKER OFF AND ON.

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00.0%

No examples available for this selection.

41.8%
ODI 11144286 · 5,500 mi

USUALLY AFTER A RAINY NIGHT OR WHEN THERE IS DEW IN THE MORNING, WITH THE VEHICLE IN PARK AND STATIONARY AT MY HOME, THE HEAD LIGHTS WILL NOT TURN ON AND THE WINDSHIELD/BACK GLASS WIPERS WILL NOT WORK. AFTER TURNING THE WIPERS ON AND OFF SEVERAL TIMES THEY MAY COME ON FOR A MOMENT AND THEN WILL NOT OPERATE AGAIN. DEALER HAS BEEN UNABLE TO DUPLICATE ISSUE TWICE SO FAR. HAS LESS THAN 6000 MILES ON IT. IT IS NOW DARK WHEN I AM LEAVING FOR WORK AND THIS IS A HUGE SAFETY ISSUE SINCE I CAN NOT DRIVE IT WITH OUT HEAD LIGHTS. IT IS ALSO ILLEGAL TO DRI…

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53.7%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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61.6%
ODI 11297198 · 20 mi

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON WHEN THERE ARE CARS IN FRONT OF YOU. WAS THEN TOLD THEY SUBMITTED A TICKET TO KIA AS THIS IS THE SECOND UNIT THEY HAD WITH SAME ISSUE. SECOND ISSUE IS THE FRONT SEAT HEADRESTS. THEY PUSH THE HEAD TO FAR FORWARD AND CAUSES CONSTANT HEADACHE AND NECKAC…

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62.6%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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00.0%

No examples available for this selection.

47.8%
ODI 11498470

Last night was the first time I drove it in the dark while it was raining. The headlights absolutely SUCK!!! I’ve had daytime running lights that were brighter! I’ve had 6 volt headlights that were brighter! I probably have flashlights that are brighter! It’s seriously dangerous, in my humble opinion. There were times where the painted road stripes were worn down, no street lights, and I was literally driving blind. I was worried about driving off the road, or into oncoming traffic, as I could not see the road ahead of me. I will not drive this…

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26.9%
ODI 11630215

Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car

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433.3%
ODI 11673048

Humidity gets insiste headlights. This issue affects headlights performance making hard to see at night. Safety is at risk.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine70,000–120,000 mi94,908 mi1544
ODI 10557847 · 47,000 mi

I OWN A PRE-OWNED 2010 KIA SOUL! WITH APPROXIMATELY 47K MILES, CLEAR TITLE AND NO ACCIDENTS. ON SUNDAY 12/29/13 MY CAR EXPERIENCED SUA (SUDDEN UNINTENDED ACCELERATION). I WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A ROTARY, WHEN MY CAR SUDDENLY ACCELERATED ON ITS OWN. THE RPMS SPIKED UP TO 4000-5000 AND MY CAR LUNGED FORWARD AND THE ENGINE WAS RACING VERY LOUDLY. I HAD TO PUMP THE BRAKES MULTIPLE TIMES TO DECELERATE AND BRING THE CAR TO A COMPLETE STOP. THIS INCIDENT IS NOW THE 4-5TH TIME I HAVE EXPERIENCED SUDDEN ACCELERATION (WITHIN 1 YEAR…

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ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

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Unknown Or Other26,948–100,000 mi70,750 mi206
ODI 10554345 · 43,625 mi

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011. AUDIO SYSTEM JUST BLACKED OUT . DEALERSHIP REPLACED AUDIO SYSTEM AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN RADIO IS TURNED ON AND BLUETOOTH DOES NOT WORK EITHER. GOOGLED AUDIO PROBLEMS REGARDING THIS MODEL OF AUTO WAS FOUND ON A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY ANOTHER PERSON IN JULY OF THIS YEAR. THE PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. IN DOING SOME FURTHER CHECKIN…

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ODI 10568441 · 43,625 mi

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011 WITH 24291 MILES ON IT. AUDIO SYSTEM JUST BLACKED OUT AND DID NOT WORK. DEALERSHIP REPLACED RADIO AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN TRYING TO USE BLUETOOTH AND WHEN RADIO IS TURNED ON. BLUETOOTH DOES NOT WORK AT ALL. LOUD SCRAMBLING SOUND IS CONTINUOUS WITH SOME INTERMITTENT RADIO SOUNDS. I GOOGLED AUDIO PROBLEMS WITH THIS MODEL OF AUTO AND FOUND A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED…

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ODI 10980922 · 90,000 mi

MY CAR IS STALLING WHILE DRIVING. IT IS REALLY SCARY WHEN IT HAPPENS AND I CHECKED IT TWICE THROUGH DIAGNOSTIC TESTS WITH KIA AND THEY CANNOT IDENTIFY THE ISSUE. I AM REALLY CONCERNED ABOUT MY SAFETY AS THIS STALLING FEELS LIKE A POWERFUL STONEWALL IMPACT. IT HAPPENED 6 TIMES IN A 2 MONTH SPAN. MY KIDS GOT SCARRED TOO WHEN IT HAPPENED WHILE THEY WERE IN THE CAR WITH ME. IF THE DEALER CANNOT DETERMINE THE CAUSE, I AM AFRAID TO DRIVE IT. PLEASE HELP. THANK YOU.

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Steering26,000–85,000 mi56,094 mi290
ODI 10346872 · 4,100 mi

I PURCHASED A 2010 KIA SOUL AND HAD IT ABOUT TWO MONTHS WHEN WHILE DRIVING THE STEERING COLUMN CAME OFF. I TOOK PICTURES, AS I HAD NO CONTROL OVER THE WHEELS, I DIDN'T REALIZE IT UNTIL MY CAR WOULDN'T STOP. I KEPT PUSHING DOWN ON THE BRAKES AND THERE WAS SOMETHING IN THE WAY, THAT WAS WHEN I REALIZED IT WAS THE STEERING COLUMN. I CONTACTED KIA 24 HOUR ROADSIDE, THEY TRANSPORTED MY VEHICLE TO UNION CITY KIA, WHERE I FOUND OUT FROM TONY IN THE SERVICE CENTER THAT MY AIRBAG NEEDS TO ALSO BE REPLACED IN THE STEERING WHEEL BECAUSE IT WAS NON FUNCTIO…

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ODI 10350015 · 300 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 15-20 MPH OFF FROM A SIDE STREET, THE CONTACT APPLIED THE ACCELERATOR AND THE STEERING WHEEL BEGAN TO PULL AWAY FROM HIM. HE STATED THAT HE HAD TO HOLD ON TO THE STEERING WHEEL EXTREMELY HARD TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING A TURN AND SIMULTANEOUSLY ACCELERATING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,500.

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ODI 10350108 · 700 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 45 MPH DURING RAINY WEATHER. THE VEHICLE SUDDENLY BEGAN TO ABNORMALLY VEER OFF THE ROAD TO THE RIGHT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 700.

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Electrical System23,500–95,000 mi64,000 mi242
ODI 10349737 · 500 mi

BRAND NEW KIA SOUL 2010 - LESS THAN 500 MILES. ELECTRICAL FIRE IN THE DOOR PANEL WHILE DRIVING. TOWED TO DEALER, WHO REPLACED DOOR PANEL. LED LIGHT TRANSMITTER IN SPEAKERS SHORTED AND MELTED PLASTIC INSIDE DOOR. RESPONSE FROM KIA (ADVISED BY DEALER) WAS "DON'T LEAVE THE SPEAKER LIGHTS IN ON POSITION. ONLY USE THEM WHEN YOU NEED THEM." THIS WAS THE SECOND SAME INCIDENT THAT THE DEALER HAD THAT WEEK. *TR

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ODI 10351369 · 650 mi

I PURCHASED A 2010 KIA SOUL, AND 8 DAYS LATER SMOKE STARTED COMING OUT OF THE PASSENGER SIDE DOOR PANEL, DOOR LOCK, AND WINDOW. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP AND THEY TOLD ME THAT IT WAS THE WINDOW MOTOR. THE WINDOW MOTOR WAS UNPLUGGED AND I WAS ALLOWED TO DRIVE IT HOME. THE DEALER SAID THE MOTOR WOULD COME IN THE FOLLOWING DAY BUT I COULD DRIVE IT UNTIL THEN. I DROVE APPROX. 1 MILE DOWN THE ROAD AND SMOKE STARTING POURING OUT OF THE PASSENGER SIDE DOOR PANEL AGAIN. I WAS ABLE TO PULL THE CAR OVER IN A PARKING LOT AND THE SPE…

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ODI 10412239 · 20,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE ACCELERATING AT A LOW SPEED OUT OF A PARKING SPACE, THE FRONT DRIVERS SIDE DOOR SUDDENLY CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

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Power Train11,433–89,000 mi46,700 mi228
ODI 10444813 · 45,000 mi

MY WIFE AND I JUST PURCHASED A USED 2010 KIA SOUL ON 01/21/2012. SHE WAS DRIVING IT TO THE CAR WAS AND AS SHE WAS TRYING TO MAKE HER WAY TO THE ENTRANCE SHE WAS PULLED UP TOO CLOSELY. SHE BACKED UP THEN SHIFTED INTO FIRST GEAR AND AS SHE BEGAN TO DRIVE THE VEHICLE THOUGHT IT WAS STILL IN REVERSE AND BEGAN TO MOVE BACKWARD. SHE THEN PUT THE CAR IN NEUTRAL THEN SHIFTED INTO FIRST AGAIN AND THE SAME PROBLEM OCCURRED, THIS TIME CAUSING HER TO HIT THE PAY BOX FOR THE CAR WASH AND CAUSING DAMAGE TO THE DRIVER SIDE FENDER, MIRROR AND DOOR. *TR

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ODI 10448986 · 36,000 mi

SOLID REAR AXLE FAILURE. *TR

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ODI 10459791 · 16,000 mi

WHEN PUTTING THE VEHICLE INTO REVERSE AND RELEASING THE CLUTCH OUT TO START MOVING THE VEHICLE MAKES A LOUD METALLIC MOANING SOUND. THE TRANSMISSION HAS BEEN REPLACED TWICE AND GETTING READY TO MORE THAN LIKELY BE REPLACED A THIRD TIME. THE ENTIRE TRANSMISSION HAS BEEN REPLACED EACH TIME AND THE PROBLEM KEEPS HAPPENING. THE VEHICLE HAS LESS THAN 19K MILES ON IT NOW, AND KIA NORTH AMERICA HAS BEEN CONTACTED EACH TIME AND THE REGIONAL ADVISOR HAS ALSO BEEN NOTIFIED. THERE IS STILL NO MENTION OF WHAT THE ACTUAL PROBLEM IS WITH THE TRANSMISSION …

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Fuel/Propulsion System40,000–103,242 mi70,617 mi122
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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ODI 10733034 · 44,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE FUEL GAUGE FAILED. THE FUEL GAUGE WAS SLOW TO REGISTER THE CORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY PUMP HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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ODI 11102349 · 12,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

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Engine And Engine Cooling80,000–135,637 mi102,261 mi269
ODI 10277569 · 5 mi

TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE ENGINE REVS EXCESSIVELY WHENEVER THE ACCELERATOR PEDAL IS RELEASED. THE RPMS WILL GO FROM 1,500 TO 3,000. THE DEALER STATED THAT THEY WOULD INVESTIGATE THE ISSUE. A REPRESENTATIVE INSPECTED THE VEHICLE AND STATED THAT IT WAS NOT A SERIOUS SAFETY ISSUE. THE CONTACT TOOK THE VEHICLE TO A FEW DIFFERENT DEALERS, BUT THEY ALL STATED THAT THERE WERE NO FAILURES. THE VEHICLE IS STILL EXPERIENCING THE ISSUE AND THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE …

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ODI 10284471 · 100 mi

WITHIN A WEEK OF TAKING DELIVERY ON 7/24/09, THE INTERIOR AND MOST ESPECIALLY THE DOOR SKINS WERE ALREADY ACQUIRING MARKS AND SCRATCHES - A SLIGHT FINGER NAIL SCRATCH REQUIRED A SPECIAL PRODUCT TO REMOVE ETC. THERE HAVE BEEN A FEW INTERMITTENT PROBLEMS. 1. WHEN RELEASING THE CLUTCH PEDAL THERE WAS A NOISE THAT SOUNDED LIKE A CABLE THAT HAS SINCE BECOME MORE CONSISTENT. ON 8/3/09, I HAD AN APPOINTMENT WITH THE DEALER AND WAS TOLD IT WAS THE CABLE CONNECTED TO THE THROW-OUT BEARING WHICH WAS SAID TO BE NORMAL. HOWEVER, THIS CABLE NOISE HAS NOT BE…

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ODI 10351526 · 20,000 mi

THE 2010 SOUL HAD A MAJOR FAILURE WHEN IT IMPACTED A TREE AT 10 MPH. THERE WERE NO LEAKING FLUIDS, SIGNS OF SMOKE OR FIRE. THE VEHICLE CAUGHT FIRE ROUGHLY 15 MINUTES LATER AND BURNED TOTALLY UP BEFORE FIRE CREWS COULD GET THERE TO PUT IT OUT. THE ORIGIN OF THE FIRE WAS BETWEEN THE ENGINE AND THE FIRE WALL. I FEEL AS THOUGH THE SAFETY BUMPERS THAT ARE REQUIRED BY LAW TO WORK BELLOW THE 15 MPH CONSTRAINT ARE UNDER DESIGNED. *TR

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Exterior Lighting41,500–83,500 mi67,640 mi159
ODI 10822167 · 132,592 mi

THE STOP LAMP SWITCH DID NOT FUNCTION PROPERLY, DESPITE THIS EXACT PART BEING RECALLED BACK IN 2013. THE STOP LAMPS ARE NOT ILLUMINATED WHEN BRAKES ARE ENGAGED.

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ODI 11206156 · 80,000 mi

HEAD LIGHTS, A/C, POWER WINDOWS, SUN ROOF, WIPERS AND HORN ALL STOPPED WORKING AT ONCE.IT WAS ON A HOT DAY. THEN ALL JUST STARTED WORKING AFTER CAR HAD COOLED DOWN. SAME THING HAPPENED ONCE BEFORE, SOMETIME IN LATE JUNE OR EARLY JULY 2017. I TOOK THE CAR TO THE DEALER AFTERWARD BUT THEY COULDN'T HELP.

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ODI 10583106 · 32,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V099000 · 2025-02-1762 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1038None
ODI 11618421

While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [XXX] trying figure out how I’m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11621679 · 152,000 mi

The contact owns a 2011 Kia Soul. The contact stated that the MIL warning light was illuminated. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. Additionally, the contact stated while the vehicle was idling, the contact noticed an abnormal burning odor. The dealer was notified of the failure and advised the contact that a fee would be charged for additional repairs. The vehicle was not diagnosed or repaired. The manufacturer was not notified of …

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ODI 11622005 · 112,000 mi

The contact's daughter owns a 2013 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the check engine and the low oil pressure warning lights illuminated. The contact's daughter was able to drive to the contact's residence. Additionally, the contact stated that while his daughter was driving 40-50 MPH, the vehicle started shuddering, and there was smoke coming out from underneath the hood. The vehicle stalled. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer, w…

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2024-1128None
ODI 11627799 · 165,000 mi

The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught on fire, and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle was destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was f…

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ODI 11626944

Took car in for recall SC176 and was told by Taylor Kia in Lima, Oh that what was happ wasn't throwing a code. Said they fixed the knock sensor and that if it is that problem it would go off and they could check it again. My car ran worse than before getting it back. What is happening to my engine is exactly what is detailed in the recall. I drove home 35 minutes shacking and knocking the whole time and no engine light? You can hear the rod knocking in my engine. Exactly how it is explained in the recall. So, now I'm stuck with an engine that g…

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ODI 11623409 · 188,028 mi

The contact owns a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (Service Brakes, Hydraulic) and 19V120000 (Engine, Engine and Engine Cooling); however, the dealer declined to repair the vehicle. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 MPH, the vehicle vibrated and then stalled. The contact was unable to restart the vehicle. The vehicle was…

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2024-1231None
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11630130

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11628644 · 143,449 mi

The contact owns a 2012 Kia Soul. The contact stated while driving 35 MPH, the vehicle started shaking abnormally, with the oil and check engine warning lights illuminated. The contact drove back to the residence and inspected the vehicle and became aware that oil was leaking underneath the vehicle. The contact raised the hood and noticed that there was oil all over the engine compartment and the dipstick had blown off. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #2 an…

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2025-0135None
ODI 11639106

Was stalling, would loose power, now will not start. Found a recall ( engine and engine cooling: exhaust system: emission control: catalytic converter # 19v120000.) same problems. Towed to local kia, they say not under recall list. This recall is only for engine size 1.6. My engine is a 2.0. But they said catalytic converter needs replaced. Although car is aged only has about 55,000 miles. Catalytic converter should not be an issue. I believe the 2.0 engine needs to be added to the recall list.

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ODI 11635125

My steering column will make a clicking sound, and the steering wheel and column will vibrate excessively.

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ODI 11635358

honor catalytic converter failure under manufacturer warranty which they refuse to honor after 90 days at the kia service center , and fail to replace the defective part

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2025-023925V099000
ODI 11640855 · 107,000 mi

The contact owns a 2013 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer made the contact aware of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not n…

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ODI 11641385

On [XXX], we were driving on [XXX] from Wisconsin into Minnesota to park at MSP airport. Near the state border, we began to hear a clunk sound in the steering column. We chose to park the car at a friend's home near the airport in her garage in case we needed service upon our return from Texas where we travelling to. Prior to driving back to our home from Minneapolis on [XXX] (1.5 hours), we checked with our local mechanic to see if it were safe to drive. He could not diagnose over phone, but suggested coupling issue and that we drive carefully…

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ODI 11645372 · 100,000 mi

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

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2025-0357None
ODI 11647024 · 88,000 mi

The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. After investigating the failure, the contact related the failure to NHTSA Campa…

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ODI 11647818

We have tried multiple times to obtain information on this recall. My husband was finally told we must travel over 240 miles for this procedure. This would include two separate trips to Eugene. The first trip for the diagnosis and the second trip for the remedy "if it needs it". Every person at the dealership told my husband a different story and he finally gave up. We are older and we do not travel anymore. We do not have the internet. I am hoping you can help in some way. This is a huge inconvenience, not to mention the cost of gas. Any help…

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ODI 11649364

steering not tight, car shakes around 70 mph

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2025-0460None
ODI 11653250 · 161,000 mi

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the dealer informed the contact that the vehicle was no longer under the Extended Warranty. The manufacturer sent the contact the information for a Class Action Lawsuit. The contact stated while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The contact drove the vehicle to empty and refilled with premium gasoline. The contact stated that while driving on the hi…

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ODI 11652860

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her daughter was driving 50 MPH, the vehicle hesitated and lost motive power. No warning light was illuminated. The contact's daughter was able to coast to the side of the road. The contact stated that there was a fuel burning odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the en…

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ODI 11652637 · 120,000 mi

The contact owns a 2014 Kia Soul. The contact stated while driving at an undisclosed speed with cruise control activated, the RPM's suddenly increased to over 4,000 and the contact heard an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that she was previously informed that the catalytic converto…

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2025-0553None
ODI 11661640

The engine has gunk in the motor. Can not clean it. Uses oil. Noise from the engine.

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ODI 11659749

Steering wheel is making a knocking sound when I turn left or right.

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ODI 11660244

Steering wheel making a loud CLUNK sound. Possibly the steering wheel coupler. Concerned that steering wheel might malfunction while driving. Checking for any recalls prior to making an appointment with dealer. Vehicle has not been inspected. Noise started about a month ago and progressively has gotten worse.

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2025-0647None
ODI 11670276

This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.

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ODI 11667624 · 189,000 mi

The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle, the traction control warning light was continuously flashing on and off. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 189,000.

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ODI 11665948

First, my engine and oil light went on. Second, there began a loud prominent engine knock. I had it serviced for an oil change and after the oil change, the knock persisted and my car began to stall. Third, I took it to Midas for a diagnostic and they told me my engine is about to fail, that this is typical of Kia Soul engines, they said there are metal pieces of broken pistons in my engine and that my car will soon break down and to "pray" it doesn't happen on the road. I then drove my Kia Soul to secure a rental vehicle, but on the way my eng…

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2025-0749None
ODI 11670995 · 117,000 mi

The contact owns a 2012 Kia Soul. The contact stated that the vehicle was repaired under NHTSA ID Number: 10247553 (Steering, Structure, Electrical System), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut off unintendedly. The contact stated that the failure was intermittent; however, the failure mostly occurred while the radio or A/C was in use. The vehicle was not taken to the dealer. The contact used a diagnostic machine and retrieved a code for a f…

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ODI 11671409

While driving KIA 2012: It will suddenly quit running while driving. Loss of control of steering. Loss of electrical controls, ie: brake lights, head lights & all electrical devices. Dangerous to drive.

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ODI 11674032

The contact owns a 2012 Kia Soul. The contact stated that while driving and turning, there was an abnormal metal-on-metal sound coming from near the wheels. The vehicle was taken to an independent mechanic who diagnosed that the driver's side wheel bearing, and axle had failed. The vehicle was repaired; however, the failure recurred. The contact stated that there was a loud metal-to-metal sound coming from the vehicle. The vehicle was taken back to the independent mechanic; however, no cause for the failure was found. The contact stated that th…

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2025-0862None
ODI 11683497

I had some work done on the drive train of my car by a local mechanic. When I picked up the car, the Brake light and the Low Tire light were on. I asked the mechanic to see about getting them turned off. He came to me a bit later, said they tried to replace a fuse connected to these sensors, and the fuse blew out a small flame when they tried to start the car. He looked it up and discovered there was a recall on this very fuse from Kia (I never received a notice), and he had the car towed to the local dealership. They are refusing to correct th…

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ODI 11678431

On [XXX] Jim Ellis Kia of Kennesaw performed Recall SC284 on my 2013 Kia Soul (VIN: [XXX] ), replacing the HECU fuse. The next day, [XXX], the vehicle lost acceleration while driving, produced a muffled engine sound, and became barely able to move forward, creating an unsafe driving condition. At no point did the check engine light illuminate, even though the vehicle was experiencing severe drivability issues. Prior to the recall, Kia’s own diagnostic (July 19, 2025) showed no catalytic converter or battery issues. An independent AAA diagnost…

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ODI 11680410

The contact owned a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 19V120000 (Engine, Engine and Engine Cooling) and NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her son was driving at 60 MPH, an abnormal sound was heard coming from underneath the vehicle. The contact's son was able to pull over to the side of the road. No warning lights were illuminated. The contact stated her son exited the vehicle and noticed flames were emitting from underneath the vehicle. A passe…

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2025-0952None
ODI 11685336

premature wear of the motor-driven power steering (MDPS) flexible coupling. This wear causes a "knock" or "clunk" noise when turning the steering wheel, especially at a stop, and may be accompanied by a tight or loose steering feel.

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ODI 11687259

I was driving on the highway when I heard a whistle. When I arrived at my destination, I was surprised to see that the front driver’s side windshield trim panel was missing and flew off when I was driving. Earlier, I had a similar issue with the front passenger side trim panel. I reported these safety concerns to Kia on 9/2. I received a standard form letter on 9/4 (copied below). I was surprised by Kia’s response because I think parts flying off during typical driving use is more than standard repair and is a safety concern for all of us who …

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ODI 11688776

In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration documents was forged by the auto dealer. The time In August 2024 my ID was stolen and because of slander HPD refused to investigate. All of this was followed by more violence against me and I decided to move to another state. I believe my car has been tampered with as the reasons for the theft of the keys which have been replaced three times. Now I am having problems with the gear shifting. I believe someone is trying to slander me…

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2025-1059None
ODI 11691093

Gas tank mounting are rusting and are not the correctly plated

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ODI 11692488 · 45,000 mi

The contact owns a 2012 Kia Soul. The contact stated that while reversing and parking the vehicle, the steering wheel malfunctioned and became difficult to turn, and the driver was unable to control the direction of the vehicle, causing the rear passenger side wheel to strike the curb. The vehicle was taken to the local dealer, who diagnosed that the steering failure was due to a faulty ignition key. The keys were replaced, but later the vehicle failed to start. The vehicle was towed to the dealer, who indicated that the keys needed to be repro…

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ODI 11693344

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact informed the dealer of an attempted theft of the vehicle and that the ignition was damaged. The dealer informed the contact that the repair could not be performed. In addition, the contact stated that the dealer had not inspected the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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2025-1136None
ODI 11697452

Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership and they want me to pay for the repair. They state that the problem is the steering coupler. To me this is a safety issue, they said my warranty is expired so they wont cover the cost. I am afraid to drive it. It is also making my tires wear to fast and they are new.

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ODI 11700888

P1326 code followed by loss of power (limp mode) followed by multiple misfires and loss of compression in cylinder 2. Loss of power going up a hill on interstate with a full car one under age 10. Dealer and firestone states no compression in cylinder 2 and says needs engine.

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ODI 11697728

I was driving home from work and got about 5 miles and I see smoke and pulled over. I had it towed to repair shop and they said they found a hole in my engine block and a broken connecting rod. They told me I should take it to KIA as I only have 132,179 miles and that repair should be under warranty. I took it to Kia and they denied the repair due to a class action lawsuit and I did not qualify for that as a recall was missed KSDS update. I bought the car used in late 2019 and the last ower has since died. I was never notified of these upd…

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2025-1239None
ODI 11702167

I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock sensor however now the check engine is on and it's smelling like rubber my brakes are wearing like an eraser and my engine just feels sluggish. The code is p0420 which from what I understand is a catlic converter and I read online there is a recall for that with kia . I've spent a lot more than what I paid for the car not even 2 yrs ago and every place i take it has a new opinion and none of those have any connections with the cod…

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ODI 11702657

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact was informed that parts needed to be ordered for the repair. The contact stated that the parts were ordered two months ago; however, the contact was informed that the parts were still not available. The contact stated that the recall summary stated there was a possibility of the vehicle catching on fire, and the contact stated that the repair urgently needed to …

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ODI 11706152

Steering is slightly loose and thumps when turned to the right.

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2026-0148None
ODI 11709889

On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. Battery was fine checked it. Let it set a moment and tried it again would not start. Called a wrecker and towed it in. The service guy tried and couldn't get it to start either. He ran a diagnostic on it, there were not type of codes, no check engine light nothing. He had it for until 1/5/2026 and when they went to check it it started right up. They drove it for 20 miles to check to see if it would cut off while driving, it didn't…

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ODI 11710763

I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The steering coupler is a component that has been subject to recall concerns due to premature wear. When this part becomes worn, it can result in looseness or failure in the steering system, creating a serious safety risk for the driver and others on the road. Despite this being a known and widely reported defect, Kia has not adequately addressed the issue for all affected vehicles. Instead, owners are being charged significant out-o…

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ODI 11711934

On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a highway. While in the passing lane, the vehicle began to lose power, shake, and wouldn’t accelerate. The check engine light came on just moments before a loud explosive noise came from the engine, and a burning smell came through the vents - the engine completely shut down. This failure occurred with other vehicles on the roadway, creating a serious safety risk. I was forced to quickly maneuver the disabled vehicle across multiple l…

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2026-0236None
ODI 11714892

I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking noises when I turn the wheel left and right. I went to KIA dealership, they inspected the steering column and said it's gonna cost me $1200. They said it's not covered under "recall" policy. I don't have the money to fix it and I drive Uber every day. This problem can cause accident or collision if the wheel column stops working on the road.

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ODI 11715009

I bought a Kia Soul at 130k miles and by 140k or so it was dead. the engine started knocking and will no longer turn over. I did regular oil changes and usual maintenance. Within 2 days after knocking the engine refused to turn over. I was driving when it stopped working so at any time someone could have rear ended me and caused a traffic jam. The car was toed to a mechanic who said it was done for and if they needed the specifics they would have to tear down the engine. not going to pay 600 to find out my engine is gone when i already know the…

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ODI 11719585

My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.

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2026-0351None
ODI 11722193 · 154,655 mi

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer…

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ODI 11724549

Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also have to add oil every 2 weeks.

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ODI 11725880

On Feb. 11, 2026, while driving, the vehicle displayed a flashing check engine light and entered limp mode with major loss of power. A code reader recorded P1326. The vehicle was taken to an authorized Kia dealership for diagnosis and repair. After the dealership returned the vehicle to me, the same problem happened again within about 30 miles. The last repair order listed 142,352 miles, and the vehicle re-entered limp mode by 142,382 miles. I captured video of the flashing check engine light and a code-reader screenshot showing P1326 as the la…

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2026-0454None
ODI 11728848

See attached document for complaint.

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ODI 11728857

See attached document for complaint.

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ODI 11730016

Rod went through the the back of the engine causing smoke and vehicle locked up.

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2026-0544None
ODI 11737340 · 84,213 mi

The contact owns a 2012 Kia Soul. The contact stated that while driving at 60 MPH, the vehicle unexpectedly stalled and failed to accelerate with the low oil warning light illuminated. The contact stated that the failure occurred after the contact’s spouse had added oil to the vehicle. The vehicle was able to restart, and additional oil had to be delivered to the contact to refill the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the …

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ODI 11740787 · 175,000 mi

The contact owns a 2013 Kia Soul. The contact stated that while driving at 50 MPH, the check engine light began to flash as the vehicle entered limp mode. The vehicle was taken to an independent mechanic where they discovered that oil had leaked onto the engine which caused her to lose over a quart of oil. The vehicle was then taken to a dealer where they diagnosed the vehicle with engine failure. The contact was informed that the vehicle would not be covered under warranty and was given an estimate for the repair. The manufacturer was also not…

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ODI 11741146

Engine failure while driving . A bolt broke off the Rod end cap and was freely moving in the engine causing a rod knock sound and seized the engine. Almost causing an accident on the heavily populated road. Metal debris is present in oil pan . Piston is damaged as well.

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2026-0645None
ODI 11744927

When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?

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ODI 11747370

The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon inspection, it appears that all the brake lines failed in the same area, where the brakes are over the gas tank. For them all to fail at the same time in an area that is not accessible seems like the this must be prone to corrosion. Note that I regularly wash the car with undercarriage wash in the winters, as they salt extensively around here. I was …

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ODI 11745621

My vehicle engine failed on the interstate after getting KDS update on my vehicle and it is covered Kia Corporate and the franchise dealer are actively claiming they 'cannot share or access' the vehicle's electronic diagnostic data, despite the mandatory use of the connected Kia KDS tool, in an apparent attempt to obscure a documented safety defect and deny a class-action lifetime engine warranty. They have kept my car almost 2 months, won't give me a rental , only information is again them lying to me saying it's a blown head gasket, when I k…

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2026-0744None
ODI 11750027 · 156,310 mi

The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started, and the check engine warning light was off. The vehicle was taken to the dealer, where the contact was informed that the recall repair failure code was not illuminated. In addition,…

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ODI 11752753

I purchased Dorman part #74015 Brake Pedal Stopper from AutoZone Altamonte after an employee recommended it for my 2012 Kia Soul without checking system compatibility. I installed it that night. On, while driving on a busy road in Orlando, FL, my brake pedal locked completely solid and could not be depressed. I had complete loss of braking and could not shift out of park. I was stranded in live traffic with cars swerving around me. I discovered the Dorman part is ∼10mm thick. The correct OEM Kia part 32876-2H000 is 8.0mm. The 2mm extra thic…

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ODI 11750744 · 151,000 mi

The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact stated that there was a misfire in the engine. The contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 151,000.

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2026-0834None
ODI 11759171

The air bags did not deploy and the seat belt didn't lock and at the moment it is available to be inspected. My seat belt didn't lock so it is probably why my back fractured. I don't know if the problem has ever been reproduced or confirmed. To my knowledge no one has inspected the car. There was no warning signs or lights that came on. Apparently the air bags only deploy with front or rear impact not rollovers and the seat belts don't lock either but how does a 2001 Saturn seat belts lock in a rollover but a 2010 Kia doesn't.

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ODI 11760046 · 167,492 mi

The contact owns a 2011 Kia Soul. The contact stated that the airbag warning light was illuminated, indicating that the airbag system was inoperative. The vehicle was taken to a local dealer, where it was diagnosed that the clock spring needed replacement. The vehicle was repaired. A certified letter was sent to the manufacturer, requesting a goodwill refund; however, the request was denied due to the lack of recall coverage for the vehicle. The failure mileage was approximately 167,492.

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ODI 11755234

Car caught fire while sitting in my driveway with no one in it for about 12 hours.

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2026-09 (partial)45None
ODI 11763118 · 127,000 mi

The contact owns a 2013 Kia Soul. The vehicle was repaired under NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that while driving 65 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle was restarted, and the check engine warning light was illuminated; however, the vehicle failed to accelerate. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that additional diagnostic tests were needed to…

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ODI 11763708 · 102,000 mi

The contact owns a 2013 Kia Soul. The contact stated that while making a turn, there was an abnormal popping sound coming from the steering column. The contact stated that while driving, the steering wheel was moving freely. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering wheel coupler needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.

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ODI 11764037 · 110,724 mi

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact researched and discovered that there were several unknown recalls associated with the VIN. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 20V750000 (Engine). The contact was informed that the vehicle had passed the recall inspection. The contact was informed that the engine needed to be r…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 238 reports

2022: 20 complaints · 2023: 38 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261620
2023192938
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20228404
20234605

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineUnknown Or OtherSteeringElectrical SystemPower TrainFuel/Propulsion SystemEngine And Engine CoolingExterior Lighting
Engine—
242
ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

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ODI 10927722 · 50,000 mi

THIS IS A STANDARD 6 SPEED VEHICLE. REVERSE IS IN THE SAME LOCATION AS 1ST GEAR. THE ONLY DIFFERENCE IS THAT ONE MUST PULL ON A SLIDER CONTROL IN THE SHIFT HANDLE TO GET INTO FIRST. HISTORICALLY, REVERSE WAS ALWAYS THE GEAR FARTHEST AWAY FROM THE DRIVER. I HAVE ON MULTIPLE OCCASIONS THOUGHT I WAS IN FIRST BUT WAS ACCIDENTLY IN REVERSE. I CAUGHT THE MISTAKE BEFORE THERE WAS ANY ACCIDENT. AS A SUGGESTION, REVERSE SHOULD BE IN THE SAME LOCATION FOR ALL CARS IN AMERICA. ACTUALLY, THE ENTIRE GEAR PATTERN SHOULD BE THE SAME FOR ALL STANDARD CARS IN A…

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ODI 11187115 · 207,465 mi

MY 2012 KIA SOUL (BASE) WITH THE 1.6L GDI RECENTLY HAD A PROBLEM ON I-80 TRAVELING BETWEEN DES MOINES, IA AND DENVER, CO. (THERE HAD BEEN NO PRIOR SYMPTOMS) AFTER REACHING AROUND 65 MPH, THE ENGINE BEGAN MISFIRING EMMITING OBD ERROR CODE 0336 INDICATION A BAD CRANKSHAFT POSITION SENSOR. I STOPPED AT THE NEAREST AUTOZONE, BOUGHT A APPROPRIATE REPLACEMENT, AND INSTALLED THE PART IN THE PARKING LOT. UPON IGNITION, THE CAR IMMIDIATELY BEGAN MISFIRING AND DIED. ON THE SECOND ATTEMPT, THE CAR STARTED AND MISFIRED; BUT IT SENT THE SAME 0336…

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53
ODI 10824145

MY 2010 KIA SOUL IS CEASING AND LOCKING UP ON ME AND MY ENGINE IS SHUTTING OFF. IT HAS DONE THIS FIVE TIMES. I DOCUMENTED TWICE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD TO RECREATE IT. I CAN'T BELIEVE SOMEONE WOULD SAY THIS. WHEN I TURN RIGHT THE WHEEL WILL TURN LEFT AND IT WILL STIFFEN AND SHUTT OFF. I ALMOST CRASHED 5 TIMES. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

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ODI 11326127 · 132,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE TURNED THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACT…

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ODI 11342929 · 117,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT WHILE DRIVING ON A CURVE AND WHEN MAKING TURNS AND GOING OVER SPEED BUMPS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NO…

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185
ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

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ODI 11170642 · 90,000 mi

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE …

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233
ODI 11163945 · 72,735 mi

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

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ODI 11174866 · 108,500 mi

HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT…

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ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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242
ODI 11551804

I was driving down the interstate on my way to work when my check engine light turned on and began flashing rapidly. I then began to get over to the shoulder and into safety when I heard what sounded like a loud dropping sound come from the engine and smoke started coming out of the hood. When I got pulled over to the shoulder, I ran and popped my hood and saw that the whole battery was on fire, within minutes the whole car was engulfed and I was told to get back for my safety by someone that stopped.

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ODI 11102349 · 12,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

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ODI 11388785

MY ENGINE LIGHT HAS BEEN GOING OFF AND ONE NO PROBLEM DRIVING THE PROBLEM IS WHEN I PUT GAS IN CAR THE CAR WANT START UNTIL I GIVE IT GAS A LITTLE. I DON'T HAVE PROBLEM TO CRANK CAR. AND AFTER I CRANK MY CAR AFTER I PUMP THE GAS TO START IT. THERE IS NO PROBLEM ONLY WHEN I GET GAS. IT GOES OFF MAYBE AFTER A LONG WHILE BUT THEN COME BACK ON WHEN GAS GET TO LOW AND THEN PROBLEM STARTS ALL OVER AGAIN. I HAVE ASK KIA DEALER ABOUT RECALLS ALL THE TIME THEY SAY ALL RECALLS ON VEHICLE ARE DONE. I HAVE READ SEVERAL TIMES ABOUT FUEL PROBLEM OR PIPE THAT…

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131
ODI 11330025 · 109,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE AS WELL AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS CLOSED TO THE DEALER AND COASTED INTO SPRITZER KIA CLEVELAND (3414 BROOKPARK RD, CLEVELAND, OH 44134) WHERE THE VEHICLE WAS DIAGNOSED THAT A ROD WENT THROUGH THE SIDE OF THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERRED THE FAILURE TO NHTSA C…

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ODI 11428000 · 300,000 mi

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the mechanic cleared the warning light. There was no code for the catalytic converter. The vehicle was not repaired however, the recall was closed. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 300,000.

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ODI 11430641 · 90,600 mi

The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fractured and went through the engine. The vehicle was not…

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13
ODI 11366851 · 190,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; [phone removed]) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WH…

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ODI 11185866 · 99,998 mi

ENGINE RUNS DRY OF OIL WHILE STATIONARY, HEADLIGHT WIRES MELT WHILE STATIONARY.

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ODI 11320711 · 76,000 mi

AS I WAS DRIVING DOWN THE HIGHWAY, "55 MPH" SPEED LIMIT WAS 60 MPH MY ACCELERATION WENT OUT ON MY CAR AND I COULDN'T GO ANY FASTER THEN 20/25MPH. MY CAR STARTED TO SOUND LIKE A WEED EATER AND I NEVER GOT A SINGLE LIGHT FOR SOMETHING BEING WRONG. AS I PULLED OVER TO THE SIDE OF THE ROAD MY CARS ENGINE STARTED TO MAKE A KNOCKING SOUND. I HAD IT TOWED TO A SHOP CLOSE TO WERE I LIVE AND THEY TOLD ME THAT THE ENGINE HAD PIECES OF METAL FLAKES IN IT AND THAT IT WAS LOCKED. THEY ALSO SAID THAT IT WAS 3.5 QUARTS LOW OF OIL BUT I JUST HAD THE OIL CHAN…

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Unknown Or Other
242
ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

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ODI 10927722 · 50,000 mi

THIS IS A STANDARD 6 SPEED VEHICLE. REVERSE IS IN THE SAME LOCATION AS 1ST GEAR. THE ONLY DIFFERENCE IS THAT ONE MUST PULL ON A SLIDER CONTROL IN THE SHIFT HANDLE TO GET INTO FIRST. HISTORICALLY, REVERSE WAS ALWAYS THE GEAR FARTHEST AWAY FROM THE DRIVER. I HAVE ON MULTIPLE OCCASIONS THOUGHT I WAS IN FIRST BUT WAS ACCIDENTLY IN REVERSE. I CAUGHT THE MISTAKE BEFORE THERE WAS ANY ACCIDENT. AS A SUGGESTION, REVERSE SHOULD BE IN THE SAME LOCATION FOR ALL CARS IN AMERICA. ACTUALLY, THE ENTIRE GEAR PATTERN SHOULD BE THE SAME FOR ALL STANDARD CARS IN A…

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ODI 11187115 · 207,465 mi

MY 2012 KIA SOUL (BASE) WITH THE 1.6L GDI RECENTLY HAD A PROBLEM ON I-80 TRAVELING BETWEEN DES MOINES, IA AND DENVER, CO. (THERE HAD BEEN NO PRIOR SYMPTOMS) AFTER REACHING AROUND 65 MPH, THE ENGINE BEGAN MISFIRING EMMITING OBD ERROR CODE 0336 INDICATION A BAD CRANKSHAFT POSITION SENSOR. I STOPPED AT THE NEAREST AUTOZONE, BOUGHT A APPROPRIATE REPLACEMENT, AND INSTALLED THE PART IN THE PARKING LOT. UPON IGNITION, THE CAR IMMIDIATELY BEGAN MISFIRING AND DIED. ON THE SECOND ATTEMPT, THE CAR STARTED AND MISFIRED; BUT IT SENT THE SAME 0336…

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19
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11507549

Unknown. Piston rings have blown, oil leaking into muffler.

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ODI 11554605

The engines makes a weird chatter noise all the time

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70
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11154839 · 151,000 mi

A COUPLE YEARS AGO, THE DRIVER SIDE DOOR HAD ISSUES OPENING AFTER BEING UNLOCKED. THIS WAS FRUSTRATING, BUT NOT A SAFETY ISSUE. IN THE PAST SEVERAL MONTHS, THE DOOR HAS OPENED WHILE DRIVING A COUPLE TIMES. THIS SAME ISSUE WAS RECALLED IN THE KIA SORENTO AT THE END OF 2017 FOR THE SAME REPORTED ISSUE AND THE SAME PART REPLACEMENT. KIA HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE AS MY CAR WAS NOT INCLUDED IN THE SORENTO RECALL, EVEN THOUGH IT IS THE SAME EXACT ISSUE. THIS WAS NOT A MAJOR ISSUE UNTIL THE DOOR STARTED OPENE…

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ODI 11192166 · 160,000 mi

INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

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37
ODI 11268222 · 136,649 mi

CAR DOES NOT RECOGNIZE IT IS IN PARK, AND CANNOT BE STARTED DUE TO SAFETY FEATURE OF NOT BEING ABLE TO START CAR IN GEAR. TEMPORARY FIX WAS DISCOVERED TO BE SHIFT ALL THE WAY TO 2ND GEAR, THEN BACK TO PARK. TAKING TO KIA DEALER TOMORROW TO HAVE 'SWITCH' CHECKED FOR POSSIBLE SHORT. CAR WAS DRIVEN AND PARKED. PROBLEM OCCURRED TWICE. ONCE IN CARPORT THE NEXT MORNING (10/9). THEN IN PARKING LOT AFTER RETURNING FROM SHOPPING IN GROCERY STORE (10/12).

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ODI 10765183 · 36,000 mi

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGER…

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ODI 11490443

"play" and clicking noises in steering wheel have increasingly gotten much worse and noisier, clicking and clunking on turns. I feel like any moment my steering is going to go out and I am going to put everyone in my car and around me at risk. Called dealership and they said it is a common problem which I researched and found that the coupler in steering wheel fails. Kia used the same part in presvious years same model and even years afterward and those years were recalled but not my year. Makes no sense. The next issue was I was driving on t…

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51
ODI 11517163

After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

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ODI 11618421

While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [XXX] trying figure out how I’m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11394588 · 92,680 mi

WITHIN TEN MINUTES OF DRIVING THE CAR, IT STALLS WHEN STOPPED AT LIGHTS, STOP SIGNS, ETC., GEARED IN DRIVE AND LOW IDLE UNDER NORMAL DRIVING CONDITIONS. WHEN RESTARTED IT PROCEEDS AT A SLOW CRAWL AND WILL NOT ACCELERATE OR WILL ACCELERATE NORMALLY IN 15 TO 30 SECONDS. HAD OIL, OIL FILTER AND ENGINE AIR FILTER REPLACED BUT DID NOT CORRECT THE PROBLEM. ENGINE LIGHT COMES ON WHEN IT STALLS. AFTER SIX TIMES OF DYING AND NOT ACCELERATING, IT IS NOW PARKED IN DRIVEWAY AND FEAR IT IS TOO DANGEROUS TO DRIVE. THESE INCIDENTS HAPPENED WITHIN ONE WEEK W…

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2
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

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ODI 11326484

WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR

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5
ODI 11243335 · 72,713 mi

THIS IS INVOLVING RECALL SC176 AND OTHER CONCERNS. CAR LOSES FORCE WHILE ACCELERATING THAT HAS HAPPEN 2-3 TIMES. AS WELL AS RATTLING NOISE UNDER CAR. ALSO, HEADLIGHTS ARE FLICKERING AND TURN OFF COMPLETELY. CAR HAS LEFT ME STRANDED ONCE THINKING IT WAS THE BATTERY, I BOUGHT NEW BATTERY AND STILL IT INDICATES THAT NEW BATTERY IS LOW 9VOLTS. ALL THIS WHILE DRIVING ON CITY STREETS. I HAVE NOTHING TO SHOW AS EVIDENCE. BUT I WILL TAKE PICTURES AS THE LIGHTS START TO FLICKER AGAIN. I HAVE TAKEN THE CAR TO KIA TO HAVE A RECALL PERFORMED WHICH THEY S…

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ODI 11254601 · 5 mi

PRETTY MUCH SINCE I HAVE HAD VEHICLE CAR JERKS AT TIME, CHECK ENGINE LIGHT COMES ON AT TIMES,THE FUEL NEEDLE DROPS UP AND DOWN TO EMPTY EVEN WHEN I JUST FILLED IT UP. AND RANG NUMBER TURNS TO LINES AND FLASHES LIKE CAR FUEL IS EMPTY EVEN THOUGH IT IS FULL. ALSO LEFT HEAD LIGHT IS BURNT I REPLACED THE BULB BUT IT DIDN'T FIX ISSUE. SO I THINK THE WHOLE HEAD LAMP NEEDS TO BE REPLACED. THIS WAS PURCHASED LIKE THIS. IT SEEMS THERE MIGHT BE A EMISSIONS ISSUE.

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ODI 11395114

KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL

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Steering
53
ODI 10824145

MY 2010 KIA SOUL IS CEASING AND LOCKING UP ON ME AND MY ENGINE IS SHUTTING OFF. IT HAS DONE THIS FIVE TIMES. I DOCUMENTED TWICE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD TO RECREATE IT. I CAN'T BELIEVE SOMEONE WOULD SAY THIS. WHEN I TURN RIGHT THE WHEEL WILL TURN LEFT AND IT WILL STIFFEN AND SHUTT OFF. I ALMOST CRASHED 5 TIMES. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

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ODI 11326127 · 132,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE TURNED THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACT…

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ODI 11342929 · 117,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT WHILE DRIVING ON A CURVE AND WHEN MAKING TURNS AND GOING OVER SPEED BUMPS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NO…

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19
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11507549

Unknown. Piston rings have blown, oil leaking into muffler.

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ODI 11554605

The engines makes a weird chatter noise all the time

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27
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 10701551

I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DA…

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ODI 11021114 · 68,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE HAD BEEN SEVERAL FAILURES THAT PROGRESSED SINCE PURCHASING THE VEHICLE. THE RADIO SHORTED OUT AND WAS REPLACED BY THE DEALER (SOUTHSIDE KIA, 9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, [phone removed]). ALSO, THE ODOMETER DISPLAYED AN IMPROPER READING AND THE STEERING COLUMN WAS EXTREMELY TIGHT, MAKING ABNORMAL NOISES. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THE RADIO FAILED AGAIN AND TH…

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9
ODI 11688776

In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration documents was forged by the auto dealer. The time In August 2024 my ID was stolen and because of slander HPD refused to investigate. All of this was followed by more violence against me and I decided to move to another state. I believe my car has been tampered with as the reasons for the theft of the keys which have been replaced three times. Now I am having problems with the gear shifting. I believe someone is trying to slander me…

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ODI 10947248 · 65,800 mi

BRAKE SWITCH FAILED. MY BRAKE LIGHTS NO LONGER WORKED AND POWER STEERING WAS DISABLED, MAKING THE CAR IMPOSSIBLE TO DRIVE. COULD NOT GET CAR OUT OF "PARK" WITHOUT USING OVERRIDE BUTTON. CAR NEEDED TO BE TOWED TO KIA DEALER. THIS SWITCH HAS BEEN RECALLED ON 1.6 MILLION KIA'S BUT MY CAR WAS NOT INCLUDED BUT SHOULD BE ADDED. NOT SURE HOW LONG I WAS DRIVING WITHOUT BRAKE LIGHTS WORKING. I'M GLAD I NEVER USE MY CRUISE CONTROL AS PRESSING THE BRAKE PEDDLE WOULD NOT DISENGAGE THE CRUISE CONTROL FUNCTION. *TR

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ODI 10957654 · 41,000 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT…

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6
ODI 11350394 · 130,000 mi

MODEL CAR BURNS OIL EXTREMELY QUICKLY REGARDLESS OF MILES DRIVEN, NO LEAKS FOUND BY MECHANIC, PISTONS HAVE BEEN REPLACED THREE TIMES IN THE LAST SIX MONTHS. STEERING WHEEL MAKES A KNOCKING NOISE THAT STARTED WITHIN THE LAST THREE MONTHS.

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ODI 11242039 · 98,000 mi

I WENT TO THE KIA DEALERSHIP AND THEY DID THE RECALL ON MY ENGINE. THE CUYLER DEALERSHIP TOLD ME THAT THEY WOULD NEED TO REPLACE THE COP ECU LOGIC AND THE CATALYTIC CONVERTER. THEY TOLD ME THAT THE ENGINE DOESN'T NEED TO BE REPLACED. I GOT THE RECALL DONE ON A FRIDAY., AND THE NEXT DAY MY CHECK ENGINE LIGHT WAS BACK ON AND MY OIL LIGHT KEEPS COMING ON. I BELIEVE I NEED A WHOLE NEW ENGINE. I'M JUST REALLY DISAPPOINTED IN HOW IT TURNED OUT. MY CHECK ENGINE LIGHT SHOULD NOT BE ON!

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ODI 11052451 · 30 mi

I RECIBE RECALL FOR AIRBAGS, STERING PINION . THE FUEL SENDING LEVEL UNIT IS DAMAGE AND THE GAUGE FUEL LEVEL IS DOWN. BUT THAT REASON THE SYSTEM TURN ON THE CHECK ENGINE LIGHT.

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5
ODI 11660956 · 100,000 mi

The contact owns a 2013 Kia Soul. The contact stated that while his son was driving at an undisclosed speed, the steering wheel was making an abnormal clicking sound. Additionally, while driving 65 MPH, the steering wheel tuned left and right with a loud clicking sound. The contact also stated that the vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex coupling was defective. The vehicle was not repaired. …

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ODI 11442584 · 90,000 mi

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds, the vehicle wobbled and hesitated to accelerate. Additionally, the vehicle was consuming excessive amounts of oil. The local dealer and Gurley Leep Kia (4028 Grape Rd, Mishawaka, IN 46545) were made aware of the failure. Both dealers informed the contact that the next available appointment was on December 20th. The vehicle was not diagnosed or repaired. Upon investigation, the contact learned that there were two recalls associated with the VIN; NHTSA Camp…

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ODI 11646079 · 110,000 mi

The contact owns a 2014 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 17V608000 (STEERING), 22V096000 (AIR BAGS) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was…

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8
ODI 10701551

I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DA…

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ODI 11091967 · 77,000 mi

I RECENTLY NOTICED WHEN STOPPED THAT THE STEERS NO WHEEL MAKES A CLUNKING SOUND WHEN STEER NO LEFT TO RIGHT AND BACK AGAIN AND HAS A LITTLE PLAY LIKE IT'S NOT CATCHING. ALSO I RECENTLY HAD BRAKE LIGHTS REPLACED AND IT QUICKLY BURNED OUT ON THE BOTTOM HALF OF THE DRIVERS SIDE BRAKE LIGHT.

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ODI 11744927

When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?

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Electrical System
185
ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

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ODI 11170642 · 90,000 mi

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE …

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70
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11154839 · 151,000 mi

A COUPLE YEARS AGO, THE DRIVER SIDE DOOR HAD ISSUES OPENING AFTER BEING UNLOCKED. THIS WAS FRUSTRATING, BUT NOT A SAFETY ISSUE. IN THE PAST SEVERAL MONTHS, THE DOOR HAS OPENED WHILE DRIVING A COUPLE TIMES. THIS SAME ISSUE WAS RECALLED IN THE KIA SORENTO AT THE END OF 2017 FOR THE SAME REPORTED ISSUE AND THE SAME PART REPLACEMENT. KIA HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE AS MY CAR WAS NOT INCLUDED IN THE SORENTO RECALL, EVEN THOUGH IT IS THE SAME EXACT ISSUE. THIS WAS NOT A MAJOR ISSUE UNTIL THE DOOR STARTED OPENE…

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ODI 11192166 · 160,000 mi

INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

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27
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 10701551

I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DA…

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ODI 11021114 · 68,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE HAD BEEN SEVERAL FAILURES THAT PROGRESSED SINCE PURCHASING THE VEHICLE. THE RADIO SHORTED OUT AND WAS REPLACED BY THE DEALER (SOUTHSIDE KIA, 9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, [phone removed]). ALSO, THE ODOMETER DISPLAYED AN IMPROPER READING AND THE STEERING COLUMN WAS EXTREMELY TIGHT, MAKING ABNORMAL NOISES. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THE RADIO FAILED AGAIN AND TH…

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30
ODI 11192485 · 94,000 mi

THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE T…

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ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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ODI 11557416 · 99,700 mi

The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did no…

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45
ODI 11551804

I was driving down the interstate on my way to work when my check engine light turned on and began flashing rapidly. I then began to get over to the shoulder and into safety when I heard what sounded like a loud dropping sound come from the engine and smoke started coming out of the hood. When I got pulled over to the shoulder, I ran and popped my hood and saw that the whole battery was on fire, within minutes the whole car was engulfed and I was told to get back for my safety by someone that stopped.

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ODI 11517163

After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

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ODI 10532211

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

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5
ODI 10430517 · 13,248 mi

I WAS HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN THE KIA, AFTER THAT WAS FIXED THE CAR WAS STILL NOT RUNNING RIGHT, IT WAS SLUGGISH AND USING A LOT OF GAS. THE HEAD WAS CRACKED, AND SEVERAL OF THE VALVES WERE MESSED UP AND EVENTUALLY THE WHOLE ENGINE HAD TO BE REPLACED, THE WHOLE PROCESS TOOK APPROXIMATELY 2 1/2 MONTHS. *TR

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ODI 11454437 · 130,000 mi

The contact owns a 2014 Kia Soul. The contact stated that her check engine light had been illuminated on her instrument panel. The contact initially took the vehicle to a dealer where the check engine light was reset; however, the light returned the next day. The contact then took the vehicle to an independent mechanic where the battery was replaced; a week, the contact stated that corrosion had formed on the battery and that her vehicle had stalled while traveling at 45 MPH. She stated that several warning lights illuminated the instrument pan…

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ODI 11678480

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that while the vehicle was accelerating, an abnormal sound could be heard coming from the engine. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was provided with DTC: P0014 and P0013. The contact state…

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72
ODI 10730840

THE VEHICLE'S TURN SIGNALS HAVE STOPPED WORKING FOR OVER 6 MONTHS NOW. IT HAS BEEN TO THE DEALER NUMEROUS TIMES AND EVEN AFTER THE REPAIRS WERE COMPLETED, THE SIGNALS CONTINUE TO NOT WORK. THEY CANNOT SEEM TO FIX IT. IT IS A SAFETY ISSUE WHILE DRIVING AND I AM CONCERNED MY DAUGHTER MAY GET A TICKET OR HAVE AN ACCIDENT BECAUSE OF IT. THE RIGHT TAILLIGHT HAS ALSO BEGAN TO WORK INTERMITTENTLY OVER THE LAST FEW WEEKS.

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ODI 11206156 · 80,000 mi

HEAD LIGHTS, A/C, POWER WINDOWS, SUN ROOF, WIPERS AND HORN ALL STOPPED WORKING AT ONCE.IT WAS ON A HOT DAY. THEN ALL JUST STARTED WORKING AFTER CAR HAD COOLED DOWN. SAME THING HAPPENED ONCE BEFORE, SOMETIME IN LATE JUNE OR EARLY JULY 2017. I TOOK THE CAR TO THE DEALER AFTERWARD BUT THEY COULDN'T HELP.

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ODI 10950241 · 94,000 mi

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED

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Power Train
233
ODI 11163945 · 72,735 mi

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

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ODI 11174866 · 108,500 mi

HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT…

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ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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37
ODI 11268222 · 136,649 mi

CAR DOES NOT RECOGNIZE IT IS IN PARK, AND CANNOT BE STARTED DUE TO SAFETY FEATURE OF NOT BEING ABLE TO START CAR IN GEAR. TEMPORARY FIX WAS DISCOVERED TO BE SHIFT ALL THE WAY TO 2ND GEAR, THEN BACK TO PARK. TAKING TO KIA DEALER TOMORROW TO HAVE 'SWITCH' CHECKED FOR POSSIBLE SHORT. CAR WAS DRIVEN AND PARKED. PROBLEM OCCURRED TWICE. ONCE IN CARPORT THE NEXT MORNING (10/9). THEN IN PARKING LOT AFTER RETURNING FROM SHOPPING IN GROCERY STORE (10/12).

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ODI 10765183 · 36,000 mi

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGER…

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ODI 11490443

"play" and clicking noises in steering wheel have increasingly gotten much worse and noisier, clicking and clunking on turns. I feel like any moment my steering is going to go out and I am going to put everyone in my car and around me at risk. Called dealership and they said it is a common problem which I researched and found that the coupler in steering wheel fails. Kia used the same part in presvious years same model and even years afterward and those years were recalled but not my year. Makes no sense. The next issue was I was driving on t…

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9
ODI 11688776

In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration documents was forged by the auto dealer. The time In August 2024 my ID was stolen and because of slander HPD refused to investigate. All of this was followed by more violence against me and I decided to move to another state. I believe my car has been tampered with as the reasons for the theft of the keys which have been replaced three times. Now I am having problems with the gear shifting. I believe someone is trying to slander me…

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ODI 10947248 · 65,800 mi

BRAKE SWITCH FAILED. MY BRAKE LIGHTS NO LONGER WORKED AND POWER STEERING WAS DISABLED, MAKING THE CAR IMPOSSIBLE TO DRIVE. COULD NOT GET CAR OUT OF "PARK" WITHOUT USING OVERRIDE BUTTON. CAR NEEDED TO BE TOWED TO KIA DEALER. THIS SWITCH HAS BEEN RECALLED ON 1.6 MILLION KIA'S BUT MY CAR WAS NOT INCLUDED BUT SHOULD BE ADDED. NOT SURE HOW LONG I WAS DRIVING WITHOUT BRAKE LIGHTS WORKING. I'M GLAD I NEVER USE MY CRUISE CONTROL AS PRESSING THE BRAKE PEDDLE WOULD NOT DISENGAGE THE CRUISE CONTROL FUNCTION. *TR

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ODI 10957654 · 41,000 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT…

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30
ODI 11192485 · 94,000 mi

THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE T…

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ODI 11376761

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

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ODI 11557416 · 99,700 mi

The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did no…

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49
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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ODI 10692885 · 100 mi

MY KIA SOUL 2012 HAS A NOISE AT COLD START THAT LAST 15 TO 20 SECOND, IT FEEL LIKE SOME THING LOOSE. DEALER AT SAHARA, LAS VEGAS NEVADA HAD IT FOR THREE TIMES AND 4 DAYS EACH TIME AND THE FIRST TIME THEY SAID WAS THE TIMING TENSIONER AND THEY REPLACED, BUT NOISE STILL THERE SO THEY HAVE TWO TIMES MORE AND AT THE END THE SAID THE NOISE IS THE OIL PUMP, OS IF IT WAS THE OIL PUMP WHY THEY REPLACE THE TIMING TENSIONER ? THE NOISE STILL EVERY DAY IN THE MORNING, PLUS SMELLING GAS BY THE MOTOR AND INFEST THE WHOLE GARAGE, SO I TOOK IT TO DEALER AT…

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ODI 11184409 · 155,000 mi

ENGINE LEAKING AND CAT CATALYTIC CONVERTER DOESN'T SEAM RIGHT

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3
ODI 11751776 · 34,000 mi

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning while releasing the accelerator pedal. The vehicle restarted after each failure. The first dealer diagnosed the vehicle and retrieved DTC: P04100 (Camshaft Position Sensor A Circuit); however, the repair failed to fix the vehicle. The vehicle was taken to Hendrick Kia of Concord (7550 Hendrick Auto Plaza NW, Concord, NC 28027); and the technicians informed the contact that the vehicle was not properly repaired. Th…

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ODI 11558931 · 109,000 mi

The contact owns a 2021 Kia Soul. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the transmission and the engine had failed, and both needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V259000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage wa…

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ODI 11705683 · 62,000 mi

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), and the vehicle was taken to …

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3
ODI 10935283

I BOUGHT MY 2014 KIA SOUL WITH 6 MILES ON IT NOV 2013. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM WITH MY HEADLIGHTS TURNING OFF WHEN I USE MY TURN SIGNAL OR AFTER USING MY TURN SIGNAL. I HAVE TAKEN IT TO THE DEALERSHIP TO HAVE THE SAME PROBLEM FIXED. FINALLY BIG RED SPORTS & IMPORTS TOOK A KIA SOUL OFF THEIR CAR LOT (AFTER MY 3RD TRIP THERE & THEY STILL DIDN'T HAVE THE PART) TO PUT A NEW PART IN MY CAR TO FIX THE PROBLEM. I STILL HAD PROBLEMS WITH MY HEAD LIGHTS SO I TOOK MY KIA TO A DIFFERENT DEALERSHIP. NOW MY CAR WON'T GO INTO REVERSE AT …

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ODI 10957654 · 41,000 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT…

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ODI 11193922 · 100,000 mi

I WAS DRIVING ALONG THE HIGHWAY WHEN I HEARD A CLICKING NOISE. AFTER THE NOISE, MY CAR STARTED TO LOSE ACCELERATION. NO MATTER HOW HARD I PRESSED THE PEDAL, IT JUST WOULDN'T GO ABOVE 5MPH AND BEGAN MAKING A LOUD NOISE. HAD IT CHECKED OUT AND IT WAS DETERMINED TO BE THE CATALYTIC CONVERTER.

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Fuel/Propulsion System
242
ODI 11551804

I was driving down the interstate on my way to work when my check engine light turned on and began flashing rapidly. I then began to get over to the shoulder and into safety when I heard what sounded like a loud dropping sound come from the engine and smoke started coming out of the hood. When I got pulled over to the shoulder, I ran and popped my hood and saw that the whole battery was on fire, within minutes the whole car was engulfed and I was told to get back for my safety by someone that stopped.

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ODI 11102349 · 12,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

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ODI 11388785

MY ENGINE LIGHT HAS BEEN GOING OFF AND ONE NO PROBLEM DRIVING THE PROBLEM IS WHEN I PUT GAS IN CAR THE CAR WANT START UNTIL I GIVE IT GAS A LITTLE. I DON'T HAVE PROBLEM TO CRANK CAR. AND AFTER I CRANK MY CAR AFTER I PUMP THE GAS TO START IT. THERE IS NO PROBLEM ONLY WHEN I GET GAS. IT GOES OFF MAYBE AFTER A LONG WHILE BUT THEN COME BACK ON WHEN GAS GET TO LOW AND THEN PROBLEM STARTS ALL OVER AGAIN. I HAVE ASK KIA DEALER ABOUT RECALLS ALL THE TIME THEY SAY ALL RECALLS ON VEHICLE ARE DONE. I HAVE READ SEVERAL TIMES ABOUT FUEL PROBLEM OR PIPE THAT…

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51
ODI 11517163

After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

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ODI 11618421

While driving my car just started accelerating in traffic and I couldn’t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn’t stop til I turned off car completely. So terrifying. Now I’m [XXX] trying figure out how I’m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11394588 · 92,680 mi

WITHIN TEN MINUTES OF DRIVING THE CAR, IT STALLS WHEN STOPPED AT LIGHTS, STOP SIGNS, ETC., GEARED IN DRIVE AND LOW IDLE UNDER NORMAL DRIVING CONDITIONS. WHEN RESTARTED IT PROCEEDS AT A SLOW CRAWL AND WILL NOT ACCELERATE OR WILL ACCELERATE NORMALLY IN 15 TO 30 SECONDS. HAD OIL, OIL FILTER AND ENGINE AIR FILTER REPLACED BUT DID NOT CORRECT THE PROBLEM. ENGINE LIGHT COMES ON WHEN IT STALLS. AFTER SIX TIMES OF DYING AND NOT ACCELERATING, IT IS NOW PARKED IN DRIVEWAY AND FEAR IT IS TOO DANGEROUS TO DRIVE. THESE INCIDENTS HAPPENED WITHIN ONE WEEK W…

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6
ODI 11350394 · 130,000 mi

MODEL CAR BURNS OIL EXTREMELY QUICKLY REGARDLESS OF MILES DRIVEN, NO LEAKS FOUND BY MECHANIC, PISTONS HAVE BEEN REPLACED THREE TIMES IN THE LAST SIX MONTHS. STEERING WHEEL MAKES A KNOCKING NOISE THAT STARTED WITHIN THE LAST THREE MONTHS.

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ODI 11242039 · 98,000 mi

I WENT TO THE KIA DEALERSHIP AND THEY DID THE RECALL ON MY ENGINE. THE CUYLER DEALERSHIP TOLD ME THAT THEY WOULD NEED TO REPLACE THE COP ECU LOGIC AND THE CATALYTIC CONVERTER. THEY TOLD ME THAT THE ENGINE DOESN'T NEED TO BE REPLACED. I GOT THE RECALL DONE ON A FRIDAY., AND THE NEXT DAY MY CHECK ENGINE LIGHT WAS BACK ON AND MY OIL LIGHT KEEPS COMING ON. I BELIEVE I NEED A WHOLE NEW ENGINE. I'M JUST REALLY DISAPPOINTED IN HOW IT TURNED OUT. MY CHECK ENGINE LIGHT SHOULD NOT BE ON!

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ODI 11052451 · 30 mi

I RECIBE RECALL FOR AIRBAGS, STERING PINION . THE FUEL SENDING LEVEL UNIT IS DAMAGE AND THE GAUGE FUEL LEVEL IS DOWN. BUT THAT REASON THE SYSTEM TURN ON THE CHECK ENGINE LIGHT.

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45
ODI 11551804

I was driving down the interstate on my way to work when my check engine light turned on and began flashing rapidly. I then began to get over to the shoulder and into safety when I heard what sounded like a loud dropping sound come from the engine and smoke started coming out of the hood. When I got pulled over to the shoulder, I ran and popped my hood and saw that the whole battery was on fire, within minutes the whole car was engulfed and I was told to get back for my safety by someone that stopped.

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ODI 11517163

After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

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ODI 10532211

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

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49
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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ODI 10692885 · 100 mi

MY KIA SOUL 2012 HAS A NOISE AT COLD START THAT LAST 15 TO 20 SECOND, IT FEEL LIKE SOME THING LOOSE. DEALER AT SAHARA, LAS VEGAS NEVADA HAD IT FOR THREE TIMES AND 4 DAYS EACH TIME AND THE FIRST TIME THEY SAID WAS THE TIMING TENSIONER AND THEY REPLACED, BUT NOISE STILL THERE SO THEY HAVE TWO TIMES MORE AND AT THE END THE SAID THE NOISE IS THE OIL PUMP, OS IF IT WAS THE OIL PUMP WHY THEY REPLACE THE TIMING TENSIONER ? THE NOISE STILL EVERY DAY IN THE MORNING, PLUS SMELLING GAS BY THE MOTOR AND INFEST THE WHOLE GARAGE, SO I TOOK IT TO DEALER AT…

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ODI 11184409 · 155,000 mi

ENGINE LEAKING AND CAT CATALYTIC CONVERTER DOESN'T SEAM RIGHT

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—0
1
ODI 11297130 · 49,000 mi

WHILE GETTING READY FOR A 160 MILES TRIP, A FRIEND OF MINE CHECK THE ENGINE OIL AND FOR OUR SURPRISE IT WAS OFF STICK..NO OIL BUT THE LIGHT ON THE DASHBOARD NEVER GOT ON AS A WARNING. I TOOK IT TO WALMART AND YES, THEY MADE THE OIL CHANGE WITH THE NOTE ON PAPERS THAT IT HAD LITTLE OIL ONLY...WHY THIS HAPPENED ON A KIA SOUL 2015 WITH ALMOST 50,000 MILES?..I DON'T UNDERSTAND AND WHAT MIGHT HAPPENED IF I WERE GOING INTO THE 160 MILES TRIP WITHOUT OIL?..VERY RISKY..I THINK

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Engine And Engine Cooling
131
ODI 11330025 · 109,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE AS WELL AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS CLOSED TO THE DEALER AND COASTED INTO SPRITZER KIA CLEVELAND (3414 BROOKPARK RD, CLEVELAND, OH 44134) WHERE THE VEHICLE WAS DIAGNOSED THAT A ROD WENT THROUGH THE SIDE OF THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERRED THE FAILURE TO NHTSA C…

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ODI 11428000 · 300,000 mi

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the mechanic cleared the warning light. There was no code for the catalytic converter. The vehicle was not repaired however, the recall was closed. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 300,000.

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ODI 11430641 · 90,600 mi

The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fractured and went through the engine. The vehicle was not…

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2
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

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ODI 11326484

WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR

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5
ODI 11660956 · 100,000 mi

The contact owns a 2013 Kia Soul. The contact stated that while his son was driving at an undisclosed speed, the steering wheel was making an abnormal clicking sound. Additionally, while driving 65 MPH, the steering wheel tuned left and right with a loud clicking sound. The contact also stated that the vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex coupling was defective. The vehicle was not repaired. …

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ODI 11442584 · 90,000 mi

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds, the vehicle wobbled and hesitated to accelerate. Additionally, the vehicle was consuming excessive amounts of oil. The local dealer and Gurley Leep Kia (4028 Grape Rd, Mishawaka, IN 46545) were made aware of the failure. Both dealers informed the contact that the next available appointment was on December 20th. The vehicle was not diagnosed or repaired. Upon investigation, the contact learned that there were two recalls associated with the VIN; NHTSA Camp…

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ODI 11646079 · 110,000 mi

The contact owns a 2014 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 17V608000 (STEERING), 22V096000 (AIR BAGS) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was…

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5
ODI 10430517 · 13,248 mi

I WAS HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN THE KIA, AFTER THAT WAS FIXED THE CAR WAS STILL NOT RUNNING RIGHT, IT WAS SLUGGISH AND USING A LOT OF GAS. THE HEAD WAS CRACKED, AND SEVERAL OF THE VALVES WERE MESSED UP AND EVENTUALLY THE WHOLE ENGINE HAD TO BE REPLACED, THE WHOLE PROCESS TOOK APPROXIMATELY 2 1/2 MONTHS. *TR

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ODI 11454437 · 130,000 mi

The contact owns a 2014 Kia Soul. The contact stated that her check engine light had been illuminated on her instrument panel. The contact initially took the vehicle to a dealer where the check engine light was reset; however, the light returned the next day. The contact then took the vehicle to an independent mechanic where the battery was replaced; a week, the contact stated that corrosion had formed on the battery and that her vehicle had stalled while traveling at 45 MPH. She stated that several warning lights illuminated the instrument pan…

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ODI 11678480

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that while the vehicle was accelerating, an abnormal sound could be heard coming from the engine. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was provided with DTC: P0014 and P0013. The contact state…

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3
ODI 11751776 · 34,000 mi

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning while releasing the accelerator pedal. The vehicle restarted after each failure. The first dealer diagnosed the vehicle and retrieved DTC: P04100 (Camshaft Position Sensor A Circuit); however, the repair failed to fix the vehicle. The vehicle was taken to Hendrick Kia of Concord (7550 Hendrick Auto Plaza NW, Concord, NC 28027); and the technicians informed the contact that the vehicle was not properly repaired. Th…

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ODI 11558931 · 109,000 mi

The contact owns a 2021 Kia Soul. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the transmission and the engine had failed, and both needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V259000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage wa…

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ODI 11705683 · 62,000 mi

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), and the vehicle was taken to …

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0—0
Exterior Lighting
13
ODI 11366851 · 190,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; [phone removed]) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WH…

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ODI 11185866 · 99,998 mi

ENGINE RUNS DRY OF OIL WHILE STATIONARY, HEADLIGHT WIRES MELT WHILE STATIONARY.

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ODI 11320711 · 76,000 mi

AS I WAS DRIVING DOWN THE HIGHWAY, "55 MPH" SPEED LIMIT WAS 60 MPH MY ACCELERATION WENT OUT ON MY CAR AND I COULDN'T GO ANY FASTER THEN 20/25MPH. MY CAR STARTED TO SOUND LIKE A WEED EATER AND I NEVER GOT A SINGLE LIGHT FOR SOMETHING BEING WRONG. AS I PULLED OVER TO THE SIDE OF THE ROAD MY CARS ENGINE STARTED TO MAKE A KNOCKING SOUND. I HAD IT TOWED TO A SHOP CLOSE TO WERE I LIVE AND THEY TOLD ME THAT THE ENGINE HAD PIECES OF METAL FLAKES IN IT AND THAT IT WAS LOCKED. THEY ALSO SAID THAT IT WAS 3.5 QUARTS LOW OF OIL BUT I JUST HAD THE OIL CHAN…

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5
ODI 11243335 · 72,713 mi

THIS IS INVOLVING RECALL SC176 AND OTHER CONCERNS. CAR LOSES FORCE WHILE ACCELERATING THAT HAS HAPPEN 2-3 TIMES. AS WELL AS RATTLING NOISE UNDER CAR. ALSO, HEADLIGHTS ARE FLICKERING AND TURN OFF COMPLETELY. CAR HAS LEFT ME STRANDED ONCE THINKING IT WAS THE BATTERY, I BOUGHT NEW BATTERY AND STILL IT INDICATES THAT NEW BATTERY IS LOW 9VOLTS. ALL THIS WHILE DRIVING ON CITY STREETS. I HAVE NOTHING TO SHOW AS EVIDENCE. BUT I WILL TAKE PICTURES AS THE LIGHTS START TO FLICKER AGAIN. I HAVE TAKEN THE CAR TO KIA TO HAVE A RECALL PERFORMED WHICH THEY S…

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ODI 11254601 · 5 mi

PRETTY MUCH SINCE I HAVE HAD VEHICLE CAR JERKS AT TIME, CHECK ENGINE LIGHT COMES ON AT TIMES,THE FUEL NEEDLE DROPS UP AND DOWN TO EMPTY EVEN WHEN I JUST FILLED IT UP. AND RANG NUMBER TURNS TO LINES AND FLASHES LIKE CAR FUEL IS EMPTY EVEN THOUGH IT IS FULL. ALSO LEFT HEAD LIGHT IS BURNT I REPLACED THE BULB BUT IT DIDN'T FIX ISSUE. SO I THINK THE WHOLE HEAD LAMP NEEDS TO BE REPLACED. THIS WAS PURCHASED LIKE THIS. IT SEEMS THERE MIGHT BE A EMISSIONS ISSUE.

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ODI 11395114

KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL

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8
ODI 10701551

I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DA…

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ODI 11091967 · 77,000 mi

I RECENTLY NOTICED WHEN STOPPED THAT THE STEERS NO WHEEL MAKES A CLUNKING SOUND WHEN STEER NO LEFT TO RIGHT AND BACK AGAIN AND HAS A LITTLE PLAY LIKE IT'S NOT CATCHING. ALSO I RECENTLY HAD BRAKE LIGHTS REPLACED AND IT QUICKLY BURNED OUT ON THE BOTTOM HALF OF THE DRIVERS SIDE BRAKE LIGHT.

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ODI 11744927

When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?

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72
ODI 10730840

THE VEHICLE'S TURN SIGNALS HAVE STOPPED WORKING FOR OVER 6 MONTHS NOW. IT HAS BEEN TO THE DEALER NUMEROUS TIMES AND EVEN AFTER THE REPAIRS WERE COMPLETED, THE SIGNALS CONTINUE TO NOT WORK. THEY CANNOT SEEM TO FIX IT. IT IS A SAFETY ISSUE WHILE DRIVING AND I AM CONCERNED MY DAUGHTER MAY GET A TICKET OR HAVE AN ACCIDENT BECAUSE OF IT. THE RIGHT TAILLIGHT HAS ALSO BEGAN TO WORK INTERMITTENTLY OVER THE LAST FEW WEEKS.

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ODI 11206156 · 80,000 mi

HEAD LIGHTS, A/C, POWER WINDOWS, SUN ROOF, WIPERS AND HORN ALL STOPPED WORKING AT ONCE.IT WAS ON A HOT DAY. THEN ALL JUST STARTED WORKING AFTER CAR HAD COOLED DOWN. SAME THING HAPPENED ONCE BEFORE, SOMETIME IN LATE JUNE OR EARLY JULY 2017. I TOOK THE CAR TO THE DEALER AFTERWARD BUT THEY COULDN'T HELP.

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ODI 10950241 · 94,000 mi

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED

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3
ODI 10935283

I BOUGHT MY 2014 KIA SOUL WITH 6 MILES ON IT NOV 2013. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM WITH MY HEADLIGHTS TURNING OFF WHEN I USE MY TURN SIGNAL OR AFTER USING MY TURN SIGNAL. I HAVE TAKEN IT TO THE DEALERSHIP TO HAVE THE SAME PROBLEM FIXED. FINALLY BIG RED SPORTS & IMPORTS TOOK A KIA SOUL OFF THEIR CAR LOT (AFTER MY 3RD TRIP THERE & THEY STILL DIDN'T HAVE THE PART) TO PUT A NEW PART IN MY CAR TO FIX THE PROBLEM. I STILL HAD PROBLEMS WITH MY HEAD LIGHTS SO I TOOK MY KIA TO A DIFFERENT DEALERSHIP. NOW MY CAR WON'T GO INTO REVERSE AT …

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ODI 10957654 · 41,000 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT…

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ODI 11193922 · 100,000 mi

I WAS DRIVING ALONG THE HIGHWAY WHEN I HEARD A CLICKING NOISE. AFTER THE NOISE, MY CAR STARTED TO LOSE ACCELERATION. NO MATTER HOW HARD I PRESSED THE PEDAL, IT JUST WOULDN'T GO ABOVE 5MPH AND BEGAN MAKING A LOUD NOISE. HAD IT CHECKED OUT AND IT WAS DETERMINED TO BE THE CATALYTIC CONVERTER.

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1
ODI 11297130 · 49,000 mi

WHILE GETTING READY FOR A 160 MILES TRIP, A FRIEND OF MINE CHECK THE ENGINE OIL AND FOR OUR SURPRISE IT WAS OFF STICK..NO OIL BUT THE LIGHT ON THE DASHBOARD NEVER GOT ON AS A WARNING. I TOOK IT TO WALMART AND YES, THEY MADE THE OIL CHANGE WITH THE NOTE ON PAPERS THAT IT HAD LITTLE OIL ONLY...WHY THIS HAPPENED ON A KIA SOUL 2015 WITH ALMOST 50,000 MILES?..I DON'T UNDERSTAND AND WHAT MIGHT HAPPENED IF I WERE GOING INTO THE 160 MILES TRIP WITHOUT OIL?..VERY RISKY..I THINK

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

1,466 mentions · 26.5% of complaints

Median mileage: 99,400 mi (932 usable records).

ODI 10766502 · 70,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL EQUIPPED WITH GENERAL EXCLAIM UHP TIRES, SIZE: 195/50/ZR16. WHILE DRIVING 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE LOST PRESSURE. THE CONTACT NOTICED BUBBLES ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THERE WERE BUBBLES ON THE INNER SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED. THE MANUFACTURER OF THE TIRE WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,0…

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ODI 11140380 · 17,800 mi

TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.

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ODI 11192485 · 94,000 mi

THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE T…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

950 mentions · 17.2% of complaints

Median mileage: 92,000 mi (547 usable records).

ODI 10372288 · 4,000 mi

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 10786597 · 73,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THE HORN FAILED TO FUNCTION, THE KEY WOULD NOT START THE VEHICLE, AND THE HEADLIGHTS INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD STALL. AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

455 mentions · 8.2% of complaints

Median mileage: 91,326 mi (143 usable records).

ODI 11318654 · 69,000 mi

KIS CONSUMING OIL, THE OIL INDICATOR DOESN'T TURN ON UNTIL AFTER THE OIL STICK SHOWS NO OIL IN THE ENGINE AND THEN IT ONLY BLINKS OCCASIONALLY.

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ODI 10992648 · 80,000 mi

NOTICED THAT MY CAR WAS MAKING NOISE WHILE DRIVING. CHECKED OIL AND FOUND THERE WAS NO OIL. I WAS GETTING OIL CHANGES AT EVERY 3000 MILES THEN CHANGED TO 7500 MILES PER RECOMMENDED. CHANGED BACK TO EVERY 3000 MILES BECAUSE OF SIGNIFICANT OIL LOSS. CAR WAS STILL BURNING OIL AND EMPTY BEFORE 3000 MILE CHANGE. ALSO NOTICED IT WAS BURNING A SIGNIFICANT AMOUNT OF GAS ALSO. TOOK TO DEALERSHIP WHO DID AN INDUCTION TEST AND TOLD ME I HAD CARBON BUILDUP ON MY PISTONS AND MY RINGS WERE STICKING SO I WOULD NEED A NEW ENGINE. PLACED A CLAIM WITH KIA…

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ODI 11220646 · 156,000 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE ACCELERATOR PEDAL WOULD NOT MOVE. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED AND HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED AND THE ENGINE BURNED OIL CONSTANTLY AT A HIGH RATE. THE VEHICLE WAS TOWED TO BROWNS KIA (9030 LIBERIA AVE, MANASSAS, VA 20110, [phone removed]) TO BE DIAGNOSED AND AN UNKNOWN FAILURE CODE APPEARED. THE MECHANIC STATED THAT THE VEHICLE EXPERIENCED THE …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Hard or delayed shifting

113 mentions · 2.0% of complaints

Median mileage: 76,000 mi (67 usable records).

ODI 10285861 · 9,486 mi

ON AUGUST 5, 2009 MY WIFE WAS DRIVING THE 2010 KIA SOUL WHEN IT BROKE DOWN. THE ENGINE GOT STUCK IN SECOND AND IT TOOK FOR EVER TO GET TO THIRD DESPITE PUSHING DOWN ON THE GAS PEDAL. ONCE IT DID IT WOULD JERK HER AROUND. IT WAS TAKEN INTO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON SEPTEMBER 28, 2009 THE SAME ISSUES CAME BACK. ADDITIONALLY THE VEHICLE WILL NOT GO IN REVERSE. ALSO WHEN DRIVING THE VEHICLE, IT DOWN SHIFT ON ITS OWN WHILE JERKING YOU FORWARD. IT THEN RELEASES LUNGING THE VEHICLE FORWARD. THE VEHICL…

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ODI 11035286 · 95,500 mi

THE TRANSMISSION STOPS SHIFTING AFTER 3RD OR 4TH GEAR ON THE HIGHWAY. IT SHIFT HARD AND NOT RIGHT FROM TAKE OFF. SOMETHING IS VERY WRONG WITH THE TRANSMISSION.

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ODI 11386666 · 200,000 mi

THE DRIVER SIDE SEAT BELT CONSTANTLY REVERSE LOCKS. THE VEHICLE WAS STATIONARY AND THE SEAT BELT OFTEN RESERVE LOCKS WITHOUT A JERK OR SUDDEN STOP INCIDENT. IT USUALLY IS DISCOVERED WHEN TRYING TO PUT A SEATBELT ON.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

93 mentions · 1.7% of complaints

Median mileage: 45,567 mi (64 usable records).

ODI 10302553 · 4 mi

2010 KIA SOUL 5 DOOR WAGON 2.0 L MT 5 SPEED TRANSMISSION THE CAR OVER REVS BETWEEN SHIFTS AND HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR AND AS YOUR BRAKE PEDAL GOES DOWN AT STOPS YOUR FOOT TOUCHES THE FOOT FEED AND CAUSES THE CAR TO REVS UP WHILE STOPPING. I HAVE MADE MANY VISITS TO KIA IN LAKE MANAWA KIA IN COUNCIL BLUFFS, IA AND KIA OF GRAND ISLAND, NE. I HAVE TALKED TO 2 KIA SERVICE REPS AND THEY SAY THAT?S JUST HOW THE CAR IS AND THEY CAN'T DO ANYTHING WITH IT. I TOOK THEM TO BBB ARBITRATION COURT FOR A VEHICLE BUY BACK AND THEY SAID …

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ODI 10330221 · 1,902 mi

4-8-10 AAA TELLS ME THE REAR BRAKES ARE NOT ENGAGING WHEN THEY CHANGED A FLAT TIRE. I TOOK CAR TO DEALERSHIP TO INSPECT BRAKES AND PATCH TIRE. DEALERSHIP DID NO REPAIRS. 4-26-10 2010 KIA SOUL SE2, BRAKES FAILED TO ENGAGE WHEN CAR AHEAD STOPPED CAUSING MY CAR TO REAR END THAT CAR. SPEED UNDER 15 MPH. $3000 DAMAGE TO MY CAR. SCRATCH TO OTHER CAR. 5-11-10 INDEPENDENT MASTER MECHANIC INSPECTED BRAKES AND THINKS THEY ARE DEFECTIVE AND UNABLE TO BE REPAIRED. ADVISES LEMON LAW APPLICATION STARTED. *TR

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ODI 10346165

TL* THE CONTACT RENTED A 2010 KIA SOUL FROM A LOCAL VEHICLE RENTAL FACILITY. THE CONTACT STATED THE BRAKE PEDAL WAS SET AT AN ANGLE AND WAS ABNORMALLY SMALL. THE ACCELERATOR PEDAL WAS ALSO THE SAME. THE CONTACT STATED ON SEVERAL OCCASIONS, SHE BARELY MISSED A CRASH DUE TO THE ABNORMAL DESIGN OF THE PEDALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO PROVIDE THE VIN, FAILURE AND CURRENT MILEAGES.

Look up ODI 10346165 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

91 mentions · 1.6% of complaints

Median mileage: 60,000 mi (49 usable records).

ODI 10382807 · 11,258 mi

KIA SOUL STEERING ASSEMBLY FAILURE (TEMPORARY) WHEN TURNING THE 2010 KIA SOUL SHARPLY (AS FAR AS IT WILL GO EITHER RIGHT OR LEFT) AND ATTEMPTING TO STRAIGHTEN THE WHEEL QUICKLY AFTER TURNING RESULTS IN THE ENTIRE STEERING WHEEL TIGHTENING TO WHERE YOU CANNOT TURN IT FOR A COUPLE SECONDS AS THOUGH IT LOCKS UP. ALSO, WHEN IDLE, TURNING THE STEERING WHEEL RESULTS IN A TUGGING SENSATION FROM THE POWER STEERING PUMP THAT VIBRATES THROUGH THE STEERING WHEEL. *TR

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ODI 11390546 · 199,000 mi

I WAS DRIVING MY TYPICAL ROUTE TO WORK AND MID TURN, WITH MY CAR ON, ON A CITY ROAD, MY STEERING WHEEL LOCKED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO UNLOCK. VERY SCARY THING TO HAPPEN, VERY WORRIED IT WILL HAPPEN AGAIN IN A MORE DANGEROUS PLACE, LIKE THE FREEWAY.

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ODI 10450518 · 200 mi

I BOUGHT A BRAND NEW KIA SOUL IN NOV OF 2011. WITHIN 200 MILES OF OWNERSHIP, THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND FALSELY ACTIVATED. THE ESC NOT ONLY FALSELY ACTIVATED BUT REMAINED ACTIVATED. THE STEERING WHEEL WAS LOCKED UP AND COULD ONLY BE TURNED IF CONSIDERABLE FORCE WAS APPLIED TO IT. I CAREFULLY PULLED OVER THE TO SIDE OF THE ROAD. I TURNED OFF MY VEHICLE THEN STARTED IT BACK UP HOPING THE ESC WOULD TURN OFF. IT DID NOT. I ENDED UP HAVING TO GET THE VEHICLE TOWED TO MY DEALER. THE KIA DEALER SERVICE SHOP ULTIMATELY HAD TO REPL…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

74 mentions · 1.3% of complaints

Median mileage: 75,500 mi (36 usable records).

ODI 10786597 · 73,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THE HORN FAILED TO FUNCTION, THE KEY WOULD NOT START THE VEHICLE, AND THE HEADLIGHTS INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD STALL. AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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ODI 11053696

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

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ODI 10919064 · 25,100 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,100.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

27 mentions · 0.5% of complaints

Median mileage: 89,500 mi (10 usable records).

ODI 10468745 · 24,000 mi

AIR CONDITIONER I ACTUALLY FOUND THIS OUT BY ACCIDENT. I BOUGHT A PORTABLE EXPLOSIVE GAS DETECTOR FROM MENARDS (MODEL NUMBER: 240PGD) MAINLY FOR MY SISTER WHO LIVES IN A TRAILER PARK AND HAS BECOME SEVERELY ILL FROM A SEWER GAS SMELL IN THE COURT. JUST BEFORE I LEFT FOR MY SISTER'S PLACE, I THOUGHT I WOULD TRY OUT THIS GAS DETECTOR IN THE CABIN OF MY CAR NEAR THE A/C VENT. I LOOKED AT THE SPECS FOR THIS EXPLOSIVE GAS DETECTOR AND THE TEMPERATURES WERE WITHIN TESTING RANGE. THE EXPLOSIVE GAS DETECTOR SHOWED HIGH CONCENTRATIONS OF EXPLOSIVE GAS …

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ODI 10692885 · 100 mi

MY KIA SOUL 2012 HAS A NOISE AT COLD START THAT LAST 15 TO 20 SECOND, IT FEEL LIKE SOME THING LOOSE. DEALER AT SAHARA, LAS VEGAS NEVADA HAD IT FOR THREE TIMES AND 4 DAYS EACH TIME AND THE FIRST TIME THEY SAID WAS THE TIMING TENSIONER AND THEY REPLACED, BUT NOISE STILL THERE SO THEY HAVE TWO TIMES MORE AND AT THE END THE SAID THE NOISE IS THE OIL PUMP, OS IF IT WAS THE OIL PUMP WHY THEY REPLACE THE TIMING TENSIONER ? THE NOISE STILL EVERY DAY IN THE MORNING, PLUS SMELLING GAS BY THE MOTOR AND INFEST THE WHOLE GARAGE, SO I TOOK IT TO DEALER AT…

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ODI 11453714

The fuel tank is made in two parts a top and a bottom and assembled together along with mounting brackets. The joining seam leaks fuel when the fuel level is greater than half fuel. The fuel leakage is very close to the exhaust system creating a potentially dangerous Fire and Safety hazard. The design is flawed because the mounting brackets continually stress the joint which separates to cause fuel leakage.

Look up ODI 11453714 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b