Auto Recall Watch
U.S. public vehicle records

2010 Lexus ES350: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

137 owner complaints analyzed

5 distinct recall campaigns

24,556 mi median reported failure mileage

Scope: 2010 model year. Data updated: . 30 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 108 of 137 complaints (78.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior118.0%
Electrical and battery issues21.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
108
Unknown Or Other
7
Vehicle Speed Control
5
Service Brakes, Hydraulic
3
Structure:Body
3
Visibility
3
Electrical System
2
Equipment:Electrical:Navigational System(Global Positioning System)
2
Component breakdown data
CategoryCount
Air Bags108
Unknown Or Other7
Vehicle Speed Control5
Service Brakes, Hydraulic3
Structure:Body3
Visibility3
Electrical System2
Equipment:Electrical:Navigational System(Global Positioning System)2

Air Bags: 108; Unknown Or Other: 7; Vehicle Speed Control: 5; Service Brakes, Hydraulic: 3; Structure:Body: 3; Visibility: 3; Electrical System: 2; Equipment:Electrical:Navigational System(Global Positioning System): 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
7
50,000 to 74,999
4
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9997
50,000 to 74,9994
75,000 to 99,9992
100,000 to 149,9992
150,000 and above0

Under 25,000: 15; 25,000 to 49,999: 7; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (15). 107 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
1
2010
12
2011
3
2012
2
2013
2
2014
1
2016
41
2017
64
2018
8
2019
2
2023
1
Complaints over time data
CategoryCount
20091
201012
20113
20122
20132
20141
201641
201764
20188
20192
20231

2009: 1; 2010: 12; 2011: 3; 2012: 2; 2013: 2; 2014: 1; 2016: 41; 2017: 64; 2018: 8; 2019: 2; 2023: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 11 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10296782 · 2009-12-23 (December 23, 2009)

TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

Owner-reported narrative. 500 miles reported. Look up ODI 10296782 at NHTSA ↗

Owner report 10302087 · 2010-01-24 (January 24, 2010)

THIS CONCERNS MY 2010 LEXUS ES 350, ACQUIRED NEW ON NOV. 30, 2009. ON1/23/10 I FOUND THE DRIVER FLOOR MAT LOOSE. UNDERNEATH WERE THE TWO LIGHT PLASTIC CLIPS, ONE OF WHICH (THE ONE ON THE GAS-PEDAL SIDE) WAS OUT OF ITS SOCKET ON THE FLOOR AND WAS LYING FREE ON THE FLOOR. WITH CONSIDERABLE DIFFICULTY I WAS ABLE TO RE-INSERT THE FLIMSY FLANGES OF THE LOOSE CLIP INTO ITS SOCKET AND THEN TO SECURE THE MAT TO BOTH CLIPS. OTHER THAN A VACUUMING BY THE ATTENDANT IN A CAR-WASH ESTABLISHMENT 1/16/10 NOTHING HAD BEEN DONE TO THE MAT SINCE THE ACQUISITI…

Owner-reported narrative. 1,350 miles reported. Look up ODI 10302087 at NHTSA ↗

Owner report 10317134 · 2010-03-05 (March 5, 2010)

TL* THE CONTACT OWNS A 2010 LEXUS ES350. WHILE EXITING THE HIGHWAY THE ACCELERATOR STUCK AND SHE COLLIDED INTO A SNOW BANK. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH AND BODY. THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,053.

Owner-reported narrative. 17,053 miles reported. Look up ODI 10317134 at NHTSA ↗

Owner report 10321948 · 2010-03-23 (March 23, 2010)

2010 LEXUS ES 350. CONSUMER STATES HE IS AFRAID TO DRIVE THE VEHICLE AND IT IS SITTING IN HIS GARAGE. *TGW THE CONSUMER STATED AS A RETIRED ENGINEER, HE BELIEVED THE PROBLEM GOES WAY BEYOND THE GAS PEDAL STICKING. *JB

Owner-reported narrative. Look up ODI 10321948 at NHTSA ↗

Owner report 10323172 · 2010-04-02 (April 2, 2010)

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE…

Owner-reported narrative. Look up ODI 10323172 at NHTSA ↗

Owner report 10331673 · 2010-05-22 (May 22, 2010)

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING IN TRAFFIC IN LOS ANGELES, CA IN A 2010 LEXUS ES 350 WHEN I FELT A BANG. I APPLIED THE BRAKES BUT DID NOT STOP UNTIL I PRESSED THE START/STOP BUTTON. THE CAR WAS SPUN AROUND AND I WAS INVOLVED WITH ANOTHER CAR. THE VIN IS [XXX] . LUCKILY NO ONE WAS INJURED ACCORDING TO THE POLICE WHO WERE THERE. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10331673 at NHTSA ↗

Owner report 10343209 · 2010-07-14 (July 14, 2010)

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A KEYLESS ENTRY DEVICE AND WHEN THE DEVICE WAS INSIDE THE VEHICLE, THE DOOR WAS NOT SUPPOSED TO LOCK. THE CONTACT STATED THE DOORS WOULD LOCK EVEN WITH THE KEYLESS ENTRY INSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 5,000. UPDATED 09/29/10. *LJ

Owner-reported narrative. 5,000 miles reported. Look up ODI 10343209 at NHTSA ↗

Owner report 10351298 · 2010-08-23 (August 23, 2010)

1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE. THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE. 2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED. I CALLED …

Owner-reported narrative. 750 miles reported. Look up ODI 10351298 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V388000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2009-10-05 (October 5, 2009)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗
16V340000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-23 (May 23, 2016)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

NHTSA campaign record ↗
18V024000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-09 (January 9, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

NHTSA campaign record ↗
19V005000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

NHTSA campaign record ↗
19V741000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2019-10-17 (October 17, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

137 unique complaints in this selection. Analysis snapshot: 2026-09-30.

21.9%Usable mileage30 / 137 records
100.0%Valid incident date137 / 137 records
100.0%Valid filing date137 / 137 records
100.0%Ordered incident and filing dates137 / 137 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200920102011201220132014201520162017201820192020202120222023
Air Bags
9968.3%
ODI 10322281 · 28,000 mi

TL*THE CONTACT OWNS A 2008 LEXUS ES350. ON FEBRUARY 9, 2010, WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS WITH HIS FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED. HE ATTEMPTED TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET BUT THE VEHICLE DID NOT STOP AND COLLIDED INTO A WALL. THE DRIVER WAS NOT INJURED BUT THE PASSENGER DID SUSTAIN INJURIES TO THE MOUTH AND UPPER BODY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. THE CONSUMER IS REQUESTING THE FINDINGS ON THE VEHICLE. …

Look up ODI 10322281 at NHTSA ↗

10878.8%
ODI 10430560 · 13,900 mi

LOCATION: 605 NORTH, BEFORE DEL AMO BLVD. EXIT. AT 5 PM ON SEPTEMBER 22, 2011 I WAS IN THE EXTREME LEFT LANE OF THE FREEWAY, NEXT TO THE CARPOOL LANE. A LIGHT GRAY TRUCK (WITH FLATBED) SWERVED RIGHT IN FRONT OF ME AT A VERY HIGH SPEED. THERE WERE JUST A COUPLE FEET OF DISTANCE BETWEEN THE TRUCK AND MY CAR. I SLAMMED MY BRAKES TO AVOID REAR-ENDING THE TRUCK. A CAR BEHIND ME HIT MY CAR FROM REAR RIGHT FORCING ME INTO THE CAR POOL LANE. THAT'S WHEN A VAN THAT WAS IN THE CAR POOL HIT MY CAR FIRST ON THE REAR LEFT DOOR AND THEN RUBBING AGAINST M…

Look up ODI 10430560 at NHTSA ↗

14594.8%
ODI 10574543

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED.…

Look up ODI 10574543 at NHTSA ↗

7786.5%
ODI 10955677

"TAKATA RECALL" WE JUST BOUGHT A LEXUS350ES IN SEPTEMBER 2016, AND WERE NOT AWARE OF THE TAKATA RECALL UNTIL WE RECEIVED A RECALL LETTER ON 2/17/17. THE LETTER STATED THAT "LEXUS IS CURRENTLY PREPARING THE REMEDY FOR THIS PROBLEM AND WILL SEND ANOTHER NOTIFICATION TO ALL AFFECTED OWNERS WHEN THE REMEDY BECOMES AVAILABLE. AND, WHAT SHOULD WE DO? "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AND, "WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS WILL CAU…

Look up ODI 10955677 at NHTSA ↗

417.4%
ODI 10556042 · 20,000 mi

THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS FAILED TO DEPLOY, ONBOARD SAFETY CONNECT FEATURE DID NOT CONNECT TO CONFIRM DRIVER WAS OK AND THE SOS BUTTON FAILED TO WORK AT THE SCENE OF THE ACCIDENT. THIS WAS REPORTED TO TOYOTA. *TR

Look up ODI 10556042 at NHTSA ↗

318.8%
ODI 11128738

TAKATA RECALL RECEIVED A NOTICE FROMTK HOLDINGS INC ABOUT ONE TO TWO YEARS AGO REGARDING REPLACEMENT OF AIR BAG. CALLED MY LEXUS DEALER ABOUT A YEAR AGO AND THEY TOLD ME THEY WOULD NOTICE WHEN IT WAS MY TURN. THEY DID NOT GIVE ME A TIME FRAME ON WHEN THEY WOULD REPAIR IT. I AM DRIVING A DANGEROUS CAR. HOW LONG DO I HAVE TO WAIT?? CASE NO 17-11375

Look up ODI 11128738 at NHTSA ↗

00.0%

No examples available for this selection.

29.5%
ODI 11044398

TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THEM TO CHECK IF THEY HAD THE PART, AND THEY CALLED ME BACK AN HOUR LATER SAYING 'OOPS WE STILL DON'T HAVE THE PART'. THIS IS NOT ACCEPTABLE. I AM DRIVIN…

Look up ODI 11044398 at NHTSA ↗

29.1%
ODI 11044187

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND THEN TOWED TO NORTHSIDE LEXUS (17925 NORTH FWY, HOUSTON, TX 77090) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE M…

Look up ODI 11044187 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

240.0%
ODI 11373985

I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND NEW 2020 LEXUS ES 350 DEPLOYED TO PROTECT ACCUPANTS.

Look up ODI 11373985 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
2013.8%
ODI 10281605 · 500 mi

LEXUS ES 350 HAD UNCONTROLLED ACCELERATOR CAUSING SPEEDS IN EXCESS OF 90 MILES PER HOUR UNTIL CAR WAS FORCED OUT OF GEAR. WITHOUT ATTEMPTS TO ACCELERATE THE CAR TOOK OVER AND SPED OUT OF CONTROL. CRUISE CONTROL WAS NOT ENGAGED AND BRAKES WOULD NOT SLOW THE VEHICLE. I CALLED 911 AND THEY TOLD ME TO PUT THE CAR IN NEUTRAL WHICH CAUSED THE RPMS TO RACE OUT OF CONTROL. THE CAR THEN WENT INTO REVERSE BY ITSELF UNTIL I SLAMMED IT INTO PARK. THE DEALER CAME AND PICKED UP THE CAR AS IT WAS UNSAFE TO DRIVE. FORTUNATELY THIS OCCURRED ON THE FREEWAY…

Look up ODI 10281605 at NHTSA ↗

53.6%
ODI 10296782 · 500 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

Look up ODI 10296782 at NHTSA ↗

21.3%
ODI 10574543

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED.…

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22.2%
ODI 10494689 · 7,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE EXHIBITED AN ABNORMAL NOISE AS THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD UNUSUALLY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A RESTRAINING WALL. THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN INSPECTED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THE FAILURE PRIOR TO THE CRASH. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.

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313.0%
ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

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16.3%
ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

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212.5%
ODI 10811855 · 25 mi

WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM…

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29.5%
ODI 10920004 · 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BUTTON TO TURN OFF THE CRUISE CONTROL. AFTER A FEW MINUTES, I FELLT THAT I COULD REENTER TRAFFIC AND WAS ABLE TO DO SO BUT WITHOUT THE CRUISE COUNTROL ENGAGED. I TOOK IT INTO THE DEALER WHO INDICATED THAT THEY COULD FIND NOTHING. THIS WAS A VERY DAN…

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14.5%
ODI 11459976 · 7,500 mi

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The …

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240.0%
ODI 11051352 · 100 mi

CRUISE CONTROL WITH DISTANCE FOLLOWING. THIS SYSTEM WHEN ACTIVE AND BY DESIGN STOPS SLOWING THE VEHICLE AT AN ESTIMATED 25 MILES AN HOUR. THE OPERATOR IS EXPECTING THE VEHICLE TO COME TO A COMPLETE STOP AND IT DOES NOT. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE REAR END COLLISIONS BECOME PROMINENT REGARDLESS IF DOCUMENTED IN MANUALS. SINCE THERE ARE TWO TYPES OF THIS SYSTEM THE OWNER MAY NOT KNOW WITH WHICH ONE THEY HAVE. SO IF YOU'RE COMING UP ON STOPPED TRAFFIC AND RELYING ON THE CAR TO STOP ITSELF FROM …

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00.0%

No examples available for this selection.

120.0%
ODI 11459820

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Gle…

Look up ODI 11459820 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
21.4%
ODI 10375730

ON THE EVENING OF DECEMBER 13, 2010, VICTIM LEFT HIS CAR RUNNING IN HIS GARAGE. THE CAR HAS A "SMART KEY" WHICH IS A REMOTE KEY-FOB. THIS MEANS THAT HE DOES NOT HAVE TO TURN A KEY TO TURN THE IGNITION ON AND OFF. INSTEAD, THE CAR TURNS ON AND OFF BY PRESSING THE SAME BUTTON ON THE DASH BOARD. HE MUST HAVE FORGOTTEN TO TURN THE CAR OFF. HE THEN WENT TO SLEEP AND SUFFERED CARBON MONOXIDE POISONING DURING THE NIGHT. HE WAS FOUND UNCONSCIOUS ON THE FLOOR THE NEXT MORNING. THE CAR WAS STILL RUNNING. THE VICTIM WAS TAKEN TO THE HOSPITAL, WHER…

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75.1%
ODI 10321948

2010 LEXUS ES 350. CONSUMER STATES HE IS AFRAID TO DRIVE THE VEHICLE AND IT IS SITTING IN HIS GARAGE. *TGW THE CONSUMER STATED AS A RETIRED ENGINEER, HE BELIEVED THE PROBLEM GOES WAY BEYOND THE GAS PEDAL STICKING. *JB

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32.0%
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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11.1%
ODI 10760523 · 14,000 mi

I PARKED THE CAR IN MY INDOOR GARAGE (PART OF THE INTERIOR OF MY HOME). SEVERAL HOURS LATER, I BEGAN TO FEEL ILL AND COLLAPSED ON THE FLOOR. I WAS ABLE TO CALL 911 AND AN EMERGENCY CREW RESPONDED TO MY HOME. I WAS UNABLE TO OPEN THE DOOR, BUT THEY WERE ABLE TO GAIN ACCESS. THEY IMMEDIATELY DETERMINED THAT MY HOME WAS FILLED WITH CARBON MONOXIDE AND FOUND THAT THE SOURCE WAS THE CAR IN THE GARAGE. THEY DETERMINED THAT THE CAR'S ENGINE HAD BEEN LEFT ON AND THE BATTERY WAS DEAD. THIS WAS THE RESULT OF ME WALKING AWAY FROM THE CAR, WHICH HAS …

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313.0%
ODI 10567204 · 2,890 mi

IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. THE CAR SPEED EXCEEDED 70 MPH. FORTUNATELY, THERE WERE NO PARKED CARS OR PEDESTRIANS. SHE THEN MOVED THE GEAR SHIFT UP INTO PARK. THE CAR STILL WOULDN'T STOP. SHE WAS APPROACHING THE INTERSECTION OF THE SERVICE ROAD TO …

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212.5%
ODI 11404485 · 45,000 mi

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED R…

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743.8%
ODI 10760129 · 600 mi

AFTER STARTING ENGINE WE BEGAN TO HEAR CRACKLING NOISES SIMILAR TO ELECTRICAL SOUNDS. THIS PERSISTED FOR ABOUT 30 MINUTES. WE VISITED OUR DEALER AND WERE TOLD THAT IT IS NORMAL. WE DO NOT BELIEVE THIS. THE CRACKLING NOISES WOULD ONLY BE EVIDENT FOR A SHORT TIME AFTER THIS. NOW WE ARE HEARING THESE NOISES LOUDER AND MORE OFTEN THROUGHOUT THE DAY. WE HAVE NO IDEA WHETHER WE HAVE A SAFETY ISSUE OR NOT, HOWEVER WE FEEL UNSAFE. WE NOTIFIED LEXUS AND ARE WAITING FOR A RESPONSE.

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838.1%
ODI 10862543 · 50 mi

THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.

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313.6%
ODI 11047949 · 670 mi

THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR PRE-COLLISION SYSTEM DID NOT WORK AT ALL AND WAS NOT ABLE TO PREVENT THE COLLISION AS EXPECTED.

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240.0%
ODI 11245768 · 9,500 mi

THE FRONT WINDSHIELD SPLIT IN HALF WHEN THE A/C CAME ON DURING A VERY HOT DAY.

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120.0%
ODI 11208885 · 12,800 mi

I WAS ON THE FREEWAY WHEN MY SUNROOF BLEW UP.

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120.0%
ODI 11438783

The DCM not working.. i did update and rest the DCM my Dealership and still not working

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11517607

2023 LEXUS ES 350. CONSUMER WRITES IN REGARD TO DEFECTIVE BLIND SPOT MONITORING SYSTEM.

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Structure:Body
42.8%
ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

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32.2%
ODI 10488638 · 7,000 mi

THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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10.7%
ODI 11083224

1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.

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11.1%
ODI 11113954 · 79,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGIBLE FOR A DASHBOARD REPLACEMENT, WHICH ENDED IN MAY OF 2017. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 79,000.

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28.7%
ODI 10556042 · 20,000 mi

THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS FAILED TO DEPLOY, ONBOARD SAFETY CONNECT FEATURE DID NOT CONNECT TO CONFIRM DRIVER WAS OK AND THE SOS BUTTON FAILED TO WORK AT THE SCENE OF THE ACCIDENT. THIS WAS REPORTED TO TOYOTA. *TR

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212.5%
ODI 10595943 · 50 mi

BECAUSE OF THE GOVERNMENT'S EFFORTS TO INCREASE MILEAGE PER GALLON, AUTO MANUFACTURERS HAVE REDUCED WIND RESISTANCE TO THE EXTENT POSSIBLE. ONE OF THE WAYS MANUFACTURERS DO THIS IS BY LOWERING THE FRONT FENDERS AND THE HOOD TO THE POINT WHERE THE DRIVER CAN NO LONGER SEE THEM. THIS MAKES IT MORE DIFFICULT TO PARK THE CAR, MAKE TURNS, AND DRIVE IN GENERAL---FAR MORE DANGEROUS TO DRIVE.

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00.0%

No examples available for this selection.

14.8%
ODI 11460004

2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this issue. Lexus denied fault.

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313.6%
ODI 11057432 · 10,241 mi

WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKED UP THAT I SAW THE HOLE IN THE SUNROOF. GLASS DID NOT COME DOWN, IT WENT OUT.

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120.0%
ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11402986 · 15 mi

WHEN I OPENED MY VEHICLE DOOR AT NIGHT AND EXITING MY VEHICLE THE VEHICLE DOOR DOES NOT PROVIDE A VISUAL WARNING TO OTHER VEHICLE DRIVERS IN THE PATH OF MY 2021 LEXUS ES 350. I DID AN INVESTIGATION AND FOUND THAT ALL OPENING DOORS ON ALL 17 MILLION VEHICLE DOORS DO NOT PROVIDE AN ADDED ZONE OF ILLUMINATION THAT IS AUTOMATICALLY ILLUMINATED BY ANOTHER VEHICLE DRIVERS HEADLIGHT TO ALLOW ACCIDENT AVOIDANCE TO OCCUR. I PETITIONED NHTSA AND RECEIVED NO REPLY TO MY "FIX" TO MAKE POSSIBLE A NEW FMVSS 108 TO SOLVE THIS CONTRIBUTORY CAUSE OF OPENED VEH…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
42.8%
ODI 10307885

LEXUS RECALL ON ES 350 I TOOK MY LEXUS IN TO THE DEALER FOR THE RECALL ACTION I WAS TOLD THAT A ACCELERATOR OVERRIDE SYSTEM WAS INSTALLED AND IF THE GAS PEDAL AND THE BRAKE WAS APPLIED THE ENGINE WOULD SHUT OFF. I FEAR THAT THIS IS UNSAFE DUE TO THE LOSS OF POWER STEERING AND POWER BRAKING. *TR

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21.5%
ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

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21.3%
ODI 10481962 · 18,000 mi

EXTREMELY DANGEROUS RIGHT FRONT PASSENGER GRASPS TOP OF DOOR FRAME TO CLOSE DOOR. DRIVER CLOSES WINDOW BUT IS UNABLE TO STOP WINDOW FROM CLOSING. ONCE IT STARTS IT CAN'T BE STOPPED NOR IS THERE A SAFETY STOP SUCH AS THAT FOUND IN GARAGE OR ELEVATOR DOORS. WINDOW CRUSHES FINGER OF PASSENGER AND FLESH IS TORN. FLESH RETRIEVED AND SEWN IN EMERGENCY ROOM BUT HOSPITAL SURGERY REQUIRED 3 WEEKS LATER ON RIGHT RING FINGER. POTENTIAL DEATH TRAP! IMAGINE IF IT CLOSES ON A CHILD, A DOG, OR OBJECT. *TR

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22.2%
ODI 10670928 · 15,200 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THE PERSON DRIVING SAW SMOKE STARTING TO EMIT FROM UNDER THE PASSENGER SEAT, AFTER THE SEAT HEATER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN FOUND A SMALL BURN HOLE ON THE LEFT SIDE OF THE DRIVER SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,200. UPDATED 2/24/15*CN LEXUS INFORMED THE CONSUMER, THE BURN HOLD WAS NOT LOCATED NEAR THE SEAT HEATER GRID OR WHERE THE ELECTRICAL WIRING WAS LOCATED AND THEREFORE, THEY WOULD NOT COV…

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14.3%
ODI 10638126 · 900 mi

I PURCHASED THIS VEHICLE BRAND NEW FROM SEWELL LEXUS IN FT. WORTH TEXAS IN SEPTEMBER 2013. SHORTLY THERE AFTER IN LATE OCTOBER, I WENT TO START MY VEHICLE WHICH IS PARKED IN MY GARAGE. THE CAR WOULD NOT START, DEAD BATTERY. I JUMP STARTED IT AND IT STARTED RIGHT AWAY. THIS HAS HAPPENED SIX TOTAL TIMES IN THE PAST YEAR. THIS MAINLY HAPPENS WHEN THE CAR SITS FOR MORE THAN 2-3 DAYS IN MY GARAGE. I HAVE NEVER LET THE CAR SIT MORE THAN 5 DAYS, BUT WHEN I DO LET IT SIT FOR 3-5 DAYS, THE BATTERY IS DEAD. CURRENT MILEAGE IS AROUND 4200. I TOOK I…

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212.5%
ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

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425.0%
ODI 10916602

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTIONED PROPERLY FOR AT LEAST ELEVEN MONTHS. AFTERWARDS, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE PUSH BUTTON START TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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29.5%
ODI 10981330

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVING ON THEIR OWN, GARAGE OPENER NOT WORKING, SEAT MEMORY NOT WORKING, ETC. SHOP CAN'T DUPLICATE THEM AND THEREFORE CANNOT FIX. LEXUS DOES NOT RESPOND. WORRY IS THAT ENGINE CUT-OFF MIGHT HAPPEN AGAIN, AND ALSO WORRY THAT THERE IS AN OVERALL ELECTRICAL P…

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14.5%
ODI 11005612 · 1,100 mi

***** WHEN VENTILATED SEAT FEATURE IS TURNED ON, THERE IS TREMENDOUS HEAT THAT BEGINS TO BUILD IN THE MIDDLE/LOWER SEAT BACK. HEAT IS ALSO BEING FELT ON THE UPPER RIGHT SHOULDER OF THE BOLSTER. THIS IS CAUSING SUCH AN ISSUE THAT I AM HAVING TO LEAN FORWARD WHILE DRIVING TO AVOID THE HEAT BUILD-UP THAT 2 ACCIDENTS HAVE ALMOST OCCURRED. I AM CONCERNED THAT THE SEAT MAY CATCH FIRE !!!! THIS NEEDS TO BE FIXED IMMEDIATELY!!!! THIS HAPPENES AT ANYTIME WHETHER DRIVING OR STATIONARY.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

240.0%
ODI 11438783

The DCM not working.. i did update and rest the DCM my Dealership and still not working

Look up ODI 11438783 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control:Accelerator Pedal
42.8%
ODI 10284881

ON AUGUST 28, 2009, FOUR OCCUPANTS OF A 2009 LEXUS ES350 TRAGICALLY AND UNNECESSARILY DIED IN SANTE, CALIFORNIA IN SAN DIEGO COUNTY FOLLOWING A HIGH SPEED LOSS OF CONTROL AND ROLLOVER EVENT. THE VEHICLE IN QUESTION WAS A LOANER CAR FROM BOB BAKER LEXUS IN EL CAJON, CALIFORNIA. DRIVER OF THE VEHICLE, 45, A 19 YEAR VETERAN OF THE CALIFORNIA HIGHWAY PATROL. THE DRIVER HAD OBTAINED THE VEHICLE THAT DAY AFTER DROPPING OFF HIS LEXUS FOR SERVICE. WITNESSES REPORT THAT THE OFFICER WAS MANEUVERING THE LEXUS IN AND OUT OF TRAFFIC AT HIGH RATES OF SPE…

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21.5%
ODI 10317134 · 17,053 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES350. WHILE EXITING THE HIGHWAY THE ACCELERATOR STUCK AND SHE COLLIDED INTO A SNOW BANK. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH AND BODY. THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,053.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure
10.7%
ODI 10935854

VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

Look up ODI 10935854 at NHTSA ↗

21.5%
ODI 10351298 · 750 mi

1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE. THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE. 2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED. I CALLED …

Look up ODI 10351298 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

21.5%
ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

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10.7%
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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11.1%
ODI 10554786 · 23,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT WAS DRIVING 55 MPH AND CRASHED INTO ANOTHER VEHICLE AFTER BEING CUT OFF. THE CONTACT APPLIED THE BRAKES BUT THE BRAKES FAILED AND THE WHEELS SEIZED. THERE WERE NO INJURIES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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313.0%
ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

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318.8%
ODI 10683863 · 3,500 mi

TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 03/30/15*LJ UPDATED 9/22/2017*CN

Look up ODI 10683863 at NHTSA ↗

425.0%
ODI 10811855 · 25 mi

WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM…

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314.3%
ODI 10896708 · 2,500 mi

THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND NEW CAR THAT DOES NOT COMPLY WITH A PORTION OF FMVSS 126, LOSS OF VEHICLE STABILITY CONTROL, INCREASING THE RISK OF A CRASH. IT IS NOW MID AUGUST 2016. I WILL PROBABLY BE DEAD IF THE BRAKES GO OUT AND I WILL NOT BE ABLE TO REPORT TO YOU WHERE THE …

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29.1%
ODI 10995120 · 113 mi

MONDAY, JUNE 5TH,I BOUGHT THE LEXUS ES350 AT 6502 5TH AVE IN BROOKLYN. IT HASN'T BEEN A WEEK YET, AND ON FRIDAY THE 9TH, THE ACCIDENT HAPPENED. I WAS DRIVING FROM STATEN ISLAND TO FLUSHING TO PICK UP MY FRIEND TO GO BACK TO MY HOME. ALONG THE 495 HIGHWAY, WE WERE DRIVING AROUND 45-50 MPH AND SUDDENLY A WARNING POPPED UP ON THE ABS SYSTEM SAYING THAT THE "BREAKER IS ON." WE BECAME REALLY NERVOUS SO WE WANTED TO CHECK OUT WHY THAT MESSAGE CAME ON. THERE WAS A CAR ABOUT 100 METERS IN FRONT OF US, SO I STEPPED ON THE BREAKS, BUT I WAS NOT ABLE TO S…

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120.0%
ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

Look up ODI 11363483 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11459820

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Gle…

Look up ODI 11459820 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11476385

Second day of buying the vehicle stopped suddenly in the highway forcing me to turn to the emergency lane and gravel.Ounce stopped, tried to return to the highway and stpopped suddenly in several ocasions.Noticed the presence of the emergency braking system was on in the dash.Turnned it off and resume my trip.When i leaved the highway it was turnned on again and no signs,but in the middele of the light it did again stopping the transit.It continued doing so even the following day that i took it to the dealer. Incidentaly it also happened to on…

Look up ODI 11476385 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags28,528–83,500 mi52,500 mi8
ODI 10430560 · 13,900 mi

LOCATION: 605 NORTH, BEFORE DEL AMO BLVD. EXIT. AT 5 PM ON SEPTEMBER 22, 2011 I WAS IN THE EXTREME LEFT LANE OF THE FREEWAY, NEXT TO THE CARPOOL LANE. A LIGHT GRAY TRUCK (WITH FLATBED) SWERVED RIGHT IN FRONT OF ME AT A VERY HIGH SPEED. THERE WERE JUST A COUPLE FEET OF DISTANCE BETWEEN THE TRUCK AND MY CAR. I SLAMMED MY BRAKES TO AVOID REAR-ENDING THE TRUCK. A CAR BEHIND ME HIT MY CAR FROM REAR RIGHT FORCING ME INTO THE CAR POOL LANE. THAT'S WHEN A VAN THAT WAS IN THE CAR POOL HIT MY CAR FIRST ON THE REAR LEFT DOOR AND THEN RUBBING AGAINST M…

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ODI 10897595 · 78,000 mi

TAKATA RECALL. LEXUS HAS DISTRIBUTED AN "INTERIM NOTICE" OF THIS RECALL THAT ADVISES OWNERS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THE LETTER STATES LEXUS IS "TAKING THIS ACTION TO ENSURE YOUR SAFETY". IN REALITY, THE NOTICE IS AN OBVIOUS ATTEMPT TO PROTECT LEXUS FROM ANY LIABILITY. THIS NOTICE WAS SENT THREE MONTHS AGO, AND YET THERE IS NO REMEDY AVAILABLE. THE RECOMMENDED SOLUTION IS IMPRACTICAL FOR MOST FAMILIES. THE QUESTION IS HOW LONG SHOULD CONSUMERS CONSIDER IS A "REASONABLE" TIME FOR THIS PROBLEM…

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ODI 10903622 · 27,112 mi

TAKATA RECALL.

Look up ODI 10903622 at NHTSA ↗

Unknown Or OtherToo few reports for a range22,000 mi4 (sparse)
ODI 10355882 · 5,000 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE IS TURNED OFF BY A KEYLESS SYSTEM, THE ENGINE WAS VERY QUIET; THEREFORE; THE DRIVER LEFT THE ENGINE RUNNING FOR OVER FOUR HOURS. THE CONTACT STATED THAT A KEYLESS SYSTEM WAS VERY DANGEROUS. HE FEELS A KEY SYSTEM WOULD BE LESS LIKELY TO CAUSE THE PROBLEM OF LEAVING THE ENGINE ON. THE VIN WASN'T AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 5,000. UPDATED 12/22/10 *BF UPDATED 12/30/10

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ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

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ODI 10903440 · 73,000 mi

I WAS BACKING CAR OUT OF DRIVEWAY WHEN ALL OF A SUDDEN CAR ACCELERATED HITTING CURB, RAN UP AN EMBANKMENT AND CRASHED INTO NEIGHBORS FRONT STEPS. THIS IS THE FIRST TIME IT EVER DID THAT. IT APPEARS THAT THROTTLE MUST HAVE STUCK CLOSE TO MAXIMUM ACCELERATION AS CAR CLIMBED UP A 10-12 FOOT EMBANKMENT AND HIT NEIGHBORS BRICK FRONT STEPS WITH SUCH FORCE IT PICKED REAR WHEELS RIGHT OFF THE GROUND.

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Vehicle Speed ControlToo few reports for a range5,041 mi3 (sparse)
ODI 10296782 · 500 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

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ODI 10361775 · 15,600 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11 UPATED 02/14/11

Look up ODI 10361775 at NHTSA ↗

ODI 10508806 · 5,041 mi

TL* THE CONTACT RENTED A LEXUS 2010 ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED, CAUSING HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEE, ANKLES, LEGS AND SPINE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BY AN ENGINEER. THE FAILURE WAS LOCATED AT THE MAIN COMPUTER BRAIN. THE VEHICLE WAS ALSO INCLUDED IN THE SPEED CONTROL RECALL HOWEVER, THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILE…

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Service Brakes, HydraulicToo few reports for a range4,000 mi3 (sparse)
ODI 10331673 · 4,000 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING IN TRAFFIC IN LOS ANGELES, CA IN A 2010 LEXUS ES 350 WHEN I FELT A BANG. I APPLIED THE BRAKES BUT DID NOT STOP UNTIL I PRESSED THE START/STOP BUTTON. THE CAR WAS SPUN AROUND AND I WAS INVOLVED WITH ANOTHER CAR. THE VIN IS [XXX] . LUCKILY NO ONE WAS INJURED ACCORDING TO THE POLICE WHO WERE THERE. *TR

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ODI 10351298 · 750 mi

1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE. THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE. 2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED. I CALLED …

Look up ODI 10351298 at NHTSA ↗

ODI 10456297 · 22,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE WAS STARTED BY DEPRESSING THE PUSH-TO-START BUTTON. WITH THE BRAKES DEPRESSED, THE VEHICLE FAILED TO START AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.

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Structure:BodyToo few reports for a range39,000 mi3 (sparse)
ODI 10488638 · 7,000 mi

THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10488638 at NHTSA ↗

ODI 11123089 · 70,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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ODI 11128702 · 39,000 mi

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED…

Look up ODI 11128702 at NHTSA ↗

Electrical SystemToo few reports for a range35,200 mi2 (sparse)
ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

Look up ODI 10357270 at NHTSA ↗

ODI 11144974 · 69,800 mi

VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF THESE INSPECTIONS WHEN CAR FAILED TO START IN THEIR SERVICE DEPARTMENT WHILE TECHNICIAN WAS BEING OVERSEEN BY A DIAGNOSTIC EXPERT FROM THE DEALERSHIP…

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Equipment:Electrical:Navigational System(Global Positioning System)Too few reports for a range15,500 mi2 (sparse)
ODI 10361767 · 15,400 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE GPS NAVIGATION SYSTEM DISPLAYED INACCURATE INFORMATION WHICH DIRECTED HIM TO THE WRONG LOCATION. THE CONSUMER WAS INVOLVED IN A CRASH DUE TO THE INCORRECT DRIVING DIRECTIONS. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRING THE GPS NAVIGATION SYSTEM. THE FAILURE MILEAGE WAS 15,400. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD NOT SLOW DOWN. UPDATED 02/03/11 UPDATED 07-06/11 *BF UPDAT…

Look up ODI 10361767 at NHTSA ↗

ODI 10361775 · 15,600 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11 UPATED 02/14/11

Look up ODI 10361775 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2022: 2 complaints · 2023: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022222
2023111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022200
2023100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherVehicle Speed ControlService Brakes, HydraulicStructure:BodyVisibilityElectrical SystemEquipment:Electrical:Navigational System(Global Positioning System)
Air Bags—
1
ODI 10970037

I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED. IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE BEEN UNABLE TO TAKE AN ACCURATE …

Look up ODI 10970037 at NHTSA ↗

000000
Unknown Or Other
1
ODI 10970037

I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED. IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE BEEN UNABLE TO TAKE AN ACCURATE …

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1
ODI 11128702 · 39,000 mi

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED…

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0
1
ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

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0
Vehicle Speed Control00—00
1
ODI 10323172

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE…

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0
1
ODI 10361775 · 15,600 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11 UPATED 02/14/11

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Service Brakes, Hydraulic000—0000
Structure:Body0
1
ODI 11128702 · 39,000 mi

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED…

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00—000
Visibility00
1
ODI 10323172

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE…

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00—00
Electrical System0
1
ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

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0000—0
Equipment:Electrical:Navigational System(Global Positioning System)00
1
ODI 10361775 · 15,600 mi

TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11 UPATED 02/14/11

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0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

3 mentions · 2.2% of complaints

Median mileage: 22,000 mi (3 usable records).

ODI 10456297 · 22,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE WAS STARTED BY DEPRESSING THE PUSH-TO-START BUTTON. WITH THE BRAKES DEPRESSED, THE VEHICLE FAILED TO START AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.

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ODI 10508806 · 5,041 mi

TL* THE CONTACT RENTED A LEXUS 2010 ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED, CAUSING HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEE, ANKLES, LEGS AND SPINE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BY AN ENGINEER. THE FAILURE WAS LOCATED AT THE MAIN COMPUTER BRAIN. THE VEHICLE WAS ALSO INCLUDED IN THE SPEED CONTROL RECALL HOWEVER, THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILE…

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ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10323172

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b