Auto Recall Watch
U.S. public vehicle records

2025 Lexus GX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

13 owner complaints analyzed

2 distinct recall campaigns

2,435 mi median reported failure mileage

Scope: 2025 model year. Data updated: . 2 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 2 of 13 complaints (15.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting430.8%
Braking behavior215.4%
Engine operation17.7%
Steering behavior17.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
2
Power Train
2
Service Brakes
2
Structure:Body
2
Structure:Body:Hood
2
Suspension
2
Unknown Or Other
2
Tires
1
Component breakdown data
CategoryCount
Engine2
Power Train2
Service Brakes2
Structure:Body2
Structure:Body:Hood2
Suspension2
Unknown Or Other2
Tires1

Engine: 2; Power Train: 2; Service Brakes: 2; Structure:Body: 2; Structure:Body:Hood: 2; Suspension: 2; Unknown Or Other: 2; Tires: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 11 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
5
2026
8
Complaints over time data
CategoryCount
20255
20268

2025: 5; 2026: 8

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11678409 · 2025-08-05 (August 5, 2025)

On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation. Lexus is unable to identify a resolution and has had the vehicle in the shop for 2+ weeks

Owner-reported narrative. Look up ODI 11678409 at NHTSA ↗

Owner report 11678717 · 2025-08-06 (August 6, 2025)

When accelerating from stop the vehicle has a long hesitation or lag, but allows enough movement in the vehicle to push the vehicle into an intersection. The safety concern is when pulling out across traffic to make a turn the lack of acceleration leave the drive susceptible to being hit by crossing traffic. I contact the Lexus dealership maintenance department and they indicated that it's a know problem and there isn't a recall or a solution. There is no warning light not other mechanical problem. I would not submit this concern if I didn't fe…

Owner-reported narrative. Look up ODI 11678717 at NHTSA ↗

Owner report 11688399 · 2025-09-19 (September 19, 2025)

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

Owner-reported narrative. Look up ODI 11688399 at NHTSA ↗

Owner report 11689431 · 2025-09-24 (September 24, 2025)

The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration i…

Owner-reported narrative. Look up ODI 11689431 at NHTSA ↗

Owner report 11691806 · 2025-10-07 (October 7, 2025)

On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night and in the rain, when the rear drivers side tire blew and was completely destroyed with multiple holes in the sidewall. Fortunately I was able to maintain control of the car, but I was stuck on the side of the highway until a Florida Road Ranger came…

Owner-reported narrative. Look up ODI 11691806 at NHTSA ↗

Owner report 11709515 · 2026-01-07 (January 7, 2026)

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Owner-reported narrative. Look up ODI 11709515 at NHTSA ↗

Owner report 11719701 · 2026-02-22 (February 22, 2026)

Vehicle experiences a persistent and abrupt harsh downshift (jerk/thud) specifically during 2nd-to-1st gear transitions when rolling to a stop. This issue persists despite the dealership performing the recommended Transmission Control Module (TCM) software update at 5,000 miles. The smooth shifting returned briefly for approximately 500 miles post-update before the abruptness returned. Additionally, there is a noticeable vibration/harmonic change in the engine as the oil reaches approximately 3,000 miles of use. Concerned that this transmission…

Owner-reported narrative. Look up ODI 11719701 at NHTSA ↗

Owner report 11728755 · 2026-04-02 (April 2, 2026)

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.

Owner-reported narrative. 5 miles reported. Look up ODI 11728755 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

25V744000 · Back Over Prevention:Display Function

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

NHTSA campaign record ↗
26V179000 · Equipment:Other:Labels

Reported: 2026-03-24 (March 24, 2026)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

13 unique complaints in this selection. Analysis snapshot: 2026-10-01.

15.4%Usable mileage2 / 13 records
100.0%Valid incident date13 / 13 records
100.0%Valid filing date13 / 13 records
100.0%Ordered incident and filing dates13 / 13 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Unknown Or Other
00.0%

No examples available for this selection.

330.0%
ODI 11540470

Lexus issued a Warranty Enhancement Program sometime in 2022. It stated that if the check engine light would illuminate due to moisture and cold in the air injection pumps and air switching valves. The warranty would be good until 10 years from first use which is 10/23 for this vehicle. I was not experiencing the problem at the time I received the notice so I files it. A few months later I started to experience the exact issue with the check engine light which would come on and render certain systems inoperable such as cruise control, The light…

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16.7%
ODI 10652949 · 1,500 mi

PARKING ON MY GARAGE

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133.3%
ODI 11646513

6 MONTHS AGO , AFTER DRIVEN IN THE RAIN, MADE A FAST TURN. ANTI LOCK BRAKES LOCKED CAUSING THE CAR TO SLOW DOWN BUT DRIVABLE. NO WARNING LIGHT ON THE DASH BOARD. NEXT DAY THE CAR STALLED IN THE MIDDLE OF THE ROAD. NOT DRIVABLE. BRAKES ENDED UP ON FIRE CAUSE BY TRYING TO PULL OFF THE ROAD TO SAFETY PARKING AREA. ENTIRE BRAKES SYSTEM HAD TO BE REPLACED.$2500 LATER, IT HAPPENED AGAIN LAST WEDNESDAY. CAR STILL AT THE SHOP. I WAS VERY SHAKEN UP, CAR STALLED IN THE MIDDLE OF THE ROAD IS DANGEROUS. DISTURBING TO KNOW IT CAN HAPPEN ANYTIME. I HAVEN'T…

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00.0%

No examples available for this selection.

116.7%
ODI 11702026

Navigation/Screen is black, can’t control heat/AC/defrost or see audio/nav, any safety concerns (fogging, distractions, etc.). Tire sensor on, due to sensor failure. Caused me to pull off the road. No way of actually being notified of a tire pressure safety issue.

Look up ODI 11702026 at NHTSA ↗

00.0%

No examples available for this selection.

225.0%
ODI 11230453 · 400 mi

WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I DON'T I COULD POSSIBLE DAMAGE OR INJURE SOMETHING OR SOMEONE. I AM A RETIED TRACTOR-TRAILER OPERATOR, WAS ALSO INSTRUCTOR QUALIFIED IN THE MILITARY,…

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125.0%
ODI 11716002

Sunroof exploded outward while driving and closed

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133.3%
ODI 11767323

The actuator on the driver door went out and in 2025 and had to get replaced. I was not able to lock or unlock the drivers side door. All the doors would lock and unlock. Just the other car the front passenger doors actuator lock went out. It is doing the same, will not lock or unlock. I have to do it manually.

Look up ODI 11767323 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 11687330

Spouse was driving Saturday [XXX] on [XXX] around [XXX], when she heard a BIG BANG out of nowhere. She discovered the next day the source was a partially exploded sunroof glass. Upon inspection there was no glass fragments in the vehicle or on the sunroof shade, fragments were only found on the outside part of the sunroof glass. She said road conditions were dry and clear and did not see anything hit the vehicle. She also stated that she did not go under any overpass during the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA…

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421.1%
ODI 11646666

Lexus has a safety issue of the OEM pre-installed Slim profile Roof Rack on the car. There was no option to elect if one wants this or not. It's simply installed to make a quick buck from the customer. Besides that being said, this OEM pre-installed Slim profile Roof Rack is a safety hazard due to fact as you drive above 45mph-55mph, drive hears noises and causing drive to look around trying to figure out what is making that noise which can lead to swerving / cause accident. Calling Lexus corporate, their answer is you need to pay Local Lexu…

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215.4%
ODI 11737273

My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It is my assumption that defective glass from the factory was installed into my vehicle and caused the sunroof to shatter for no apparent reason.

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1100.0%
ODI 11739560

The driver-side front door window developed a crack suddenly while the vehicle was in normal use. There was no known impact, and no object was seen or heard striking the glass. The crack originated near the edge of the window close to the side mirror and spread across the glass. There were no warning messages, alerts, or prior symptoms before the failure. The failure appeared spontaneous. This condition poses a safety concern because the integrity of the side window is compromised. The crack continued to spread, which could reduce occupant pr…

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Structure:Body
00.0%

No examples available for this selection.

220.0%
ODI 10524489 · 100 mi

I BOUGHT THE 2013 LEXUS GX460 ON 5-31-13. AFTER DRIVING IT FOR A DAY, IT SEEMED AS IF I HAD A FLAT TIRE ON THE FRONT PASSENGER SIDE BECAUSE THE HOOD SEEMED LOWER ON THE PASSENGER SIDE AS I WAS DRIVING. I PULLED OVER TO CHECK AND EVERYTHING SEEMED FINE. LATER AS MY VEHICLE WAS PARKED IN MY GARAGE I NOTICED STANDING FROM BEHIND THAT THE PASSENGER SIDE WAS INDEED LOWER THAN THE DRIVER SIDE. MY HUSBAND MEASURED IT TO MAKE SURE AND IT WAS ONE INCH LOWER ON THE PASSENGER SIDE. WE TOOK THE CAR IN TO SERVICE AND THEY KEPT IT FOR THREE DAYS. THEY R…

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16.7%
ODI 10633801 · 11,000 mi

THE VEHICLE IS LEANING TO THE RIGHT SIDE ALL THE TIME, I TAKE IT TO FIX TO TIME ALREADY, AND THE FIRST TIME THE SAID THE CHANGE SOME SPRING, SO NOW THEY SAID ITS NOTHING TO FIX, I CALL LEXUS AND SPOKE WITH SOME MANAGER . AND ALSO SHE DOESN'T HAVE ANY SOLUTION , SO NOW THEY SAID THE GOING TO SENT SOMEONE TO CHECK THE VEHICLE SO IT'S LIKE THEY DON'T TRUST OF THE DEALER MECHANICS, OR I DON'T KNOW BECAUSE THE MANAGER ALSO TALK WITH THE SERVICES GUY ON THE DEALER WHERE I TAKE MY CAR IN CONFERENCE CALL, SO NOW I WAITING TO SEE WHAT IT'S COMING OUT NO…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

233.3%
ODI 11528732

This is a white Lexus, and the paint on the roof has a manufacture defect. It is chipping and peeling.

Look up ODI 11528732 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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15.3%
ODI 11762494

See notes

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215.4%
ODI 11689431

The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration i…

Look up ODI 11689431 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
133.3%
ODI 11023915

TAKATA RECALL. UNACCEPTABLE WAIT TIME FOR REMEDY (REPLACEMENT.) IN OUR PRESENT HOME STATE OF FLORIDA, ANOTHER(!!) FLORIDIAN HAS DIED -- THIS TIME, A 34YR OLD WOMAN, 07.28.2017. DURING THE MANDATORY HURRICANE EVACUATION, OUR FAMILY WAS FORCED TO USE OUR FRONT PASSENGER SEAT. THANK G-D NOTHING HAPPENED, BUT THIS CORRECTIVE PERIOD IS GONE ON TOO LONG. WE HAVE BEEN WAITING MONTHS FOR RESOLUTION -- AND ALL WE ARE TOLD IS THAT THE NECESSARY PART IS UNAVAILABLE AND TO WAIT LONGER -- AND IN THE INTERIM PLACE OUR FAMILY IN A POTENTIALLY DEADLY SI…

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220.0%
ODI 11748417

In 2018 shottenkirk desert lexus marked two recalls as completed but also simultaneously typed in a note saying "customer declined worked and is out of town" The original part number and quantity fields are left blank. The dealership was paid for these items. I do not have anywhere in the vehicle history after that date showing any recalls were addressed. The recalls are the airbag which is a safety hazard for exploding shrapnel., and for the instrumental panel. Both were paid to dealer but both have blank /missing part numbers. Finally--once …

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16.7%
ODI 11627861

On accident air bag doesn’t open but car get total loss

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00.0%

No examples available for this selection.

133.3%
ODI 11436072

My Older Son (30 Something) was with permission taking his Girlfriend Home in our 2016 Lexus GX460 Luxury, a Deer ran out in front of Vehicle causing them to go to the right hitting the end of Guardrail head on @ approximately 60 mph causing the vehicle to spin to the Left. They were injured ie a few cuts & bruises not sever. Front Bumper & Various Parts scattered across the road. Insurance is Totaling out the Vehicle.... BUT what REALLY bother Us is that of All the Airbags (10) in this Vehicle NONE Diploid NOT ONE !

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00.0%

No examples available for this selection.

150.0%
ODI 11689659

I am writing to demand a recall for a widespread and well-documented defect involving the sunroof drain lines in the Lexus GX460. Owners across multiple model years report that these drains frequently clog, disconnect, or deteriorate, resulting in severe water intrusion into the cabin. This defect is more than an inconvenience. Water intrusion routinely damages the headliner, carpets, and, most concerning, the electrical systems routed under the dash and along the floorboards. Owners have documented failures including: Electrical shorts in junc…

Look up ODI 11689659 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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210.5%
ODI 11672962

The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

220.0%
ODI 11748417

In 2018 shottenkirk desert lexus marked two recalls as completed but also simultaneously typed in a note saying "customer declined worked and is out of town" The original part number and quantity fields are left blank. The dealership was paid for these items. I do not have anywhere in the vehicle history after that date showing any recalls were addressed. The recalls are the airbag which is a safety hazard for exploding shrapnel., and for the instrumental panel. Both were paid to dealer but both have blank /missing part numbers. Finally--once …

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533.3%
ODI 10652949 · 1,500 mi

PARKING ON MY GARAGE

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133.3%
ODI 11607688

WE BOUGHT THIS CAR BRAND NEW IN 2015. SINCE THEN, WE HAD TO CHANGE BATTERIES 4 TIMES NOW. BACK IN 2016, WHEN THE FIRST BATTERY HAD TO BE REPLACED, THE DEALER ALSO CHANGED SOMETHING WITH THE STEREO, BECAUSE OF THE ELECTRICAL ISSUE. BUT THE PROBLEM STILL EXISTS. THERE'S SOMETHING WRONG WITH THE CAR'S ELECTRICAL SYSTEM, BATTERY SUDDENLY GOES DEAD. CAR HAS ABOUT 85,000 MILES ON IT. MOST RECENTLY, WE WERE AT A GRADUATION CEREMONY ABOUT 80 MILES AWAY FRON HIME, ON A HOT DAY, AND AFTER THE CEREMONY WAS OVER AT AROUND 2:00 PM, WE HEAD BACK TO THE CAR…

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133.3%
ODI 11580117

The driver, passenger, and rear tailgate electronic locks have all failed in the last 6 months on the car. I'm constantly having to remind my kids and wife to lock the doors before they start driving. I'm particularly concerned about the rear cargo door. The lock is failed in the "locked" position and there is not a manual lever to pull from the interior or exterior to unlock and open the door. I no longer allow my kids to ride in the 3rd row seat out of fear that there will be an incident where I need to get them out of the Cargo door and …

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116.7%
ODI 11702026

Navigation/Screen is black, can’t control heat/AC/defrost or see audio/nav, any safety concerns (fogging, distractions, etc.). Tire sensor on, due to sensor failure. Caused me to pull off the road. No way of actually being notified of a tire pressure safety issue.

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150.0%
ODI 11689659

I am writing to demand a recall for a widespread and well-documented defect involving the sunroof drain lines in the Lexus GX460. Owners across multiple model years report that these drains frequently clog, disconnect, or deteriorate, resulting in severe water intrusion into the cabin. This defect is more than an inconvenience. Water intrusion routinely damages the headliner, carpets, and, most concerning, the electrical systems routed under the dash and along the floorboards. Owners have documented failures including: Electrical shorts in junc…

Look up ODI 11689659 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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120.0%
ODI 11543837

I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the …

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00.0%

No examples available for this selection.

421.1%
ODI 11677333

System Failure: This vehicle has a narrow shelf molded into the dashboard above the glove box. There was a small container of hair lotion stored there that melted in the heat and dripped through the dash and destroyed the electronic control unit or ECU (#89221-60630 Multiplex Computer) and the power distribution assembly (#82730-60260 Power Distributor Assembly). This damage completely disabled the vehicle. Apparently, the ECU (a) is located where fluid can reach it through the dash and (b) it does not have any kind of shielding to protect it f…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
133.3%
ODI 11552300

DURING INSPECTION, TECHNICIAN NOTED COOLANT RESERVOIR VERY LOW. TECHNICIAN TRACED COOLANT LEAK TO VALLEY SEAL. RECOMMEND TO REPLACE NOTICED BEFORE PERFORMING COOLANT REPLACEMENT FOUND THE RESERVOIR WAS NEAR EMPTY INDICATING A LEAK IN THE SYSTEM. INSPECTED RADIATOR ASSEMBLY AND FOUND NO OBVIOUS LEAKS. INSPECTED COOLANT VALLEY FROM UNDER THE CAR AND FOUND LARGE AMOUNTS OF DRY COOLANT AROUND THE TRANSMISSION BELL HOUSING. THIS CONFIRMS THE COOLANT VALLEY IS INDEED LEAKING AND WILL NEED TO BE RESEALED. RESEAL COOLANT VALLEY AND REPLACE SE…

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00.0%

No examples available for this selection.

213.3%
ODI 11366942

MY CAR 2014 GX 460 WITH 76000 MILES HAS TIMING CHAIN COVER LEAK AND IT APPEARS IT IS COMMON FAILURE FROM MANUFACTURE OF TOYOTA AND LEXUS AND LEXUS REFUSED TO REPAIR IT , MY CAR IT IS ONE OF 1000S CAR HAS SAME PROBLEM AND LEXUS KNOW THIS IS MANUFACTURED PROBLEM

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00.0%

No examples available for this selection.

00.0%

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116.7%
ODI 11760400 · 92,000 mi

The contact owns a 2017 Lexus GX. The contact stated that upon starting the vehicle, the center console repeatedly restarted and displayed a blank screen. The vehicle was taken to a dealer, where it was diagnosed, but no failure was found. Additionally, while driving at 10 MPH, the vehicle experienced a total loss of motive power. No warning lights illuminated. After multiple attempts, the vehicle was restarted and driven normally. The dealer was not notified of the power loss failure, and the vehicle was not further diagnosed or repaired. The …

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00.0%

No examples available for this selection.

112.5%
ODI 11395349 · 20,000 mi

LEXUS KEEP SENDING US A RECALL NOTICE (NO 20V682) BUT WITH REMEDY NOT AVAILABLE. IT HAS BEEN MORE THAN A YEAR WERE WE ARE TOLD OUR CAR MIGHT STALL DURING DRIVING. MY LEASE WILL EXPIRE THIS DECEMBER AND I AM STILL DRIVING A CAR THAT I AM TOLD IS NOT SAFE. I HAVE BEEN AVOIDING LONG TRIP WITH THE CAR FOR THIS REASON. LEXUS NEED TO COME UP WITH A REMEDY AND COMPENSATE THE CURRENT OWNER/LESSEE. MY CAR DID NOT STALL YET BUT HOW DO YOU EXPECT ME TO DRIVE A CAR YOU ARE TELLING ME IT MIGHT STALL.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11490255

This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus …

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00.0%

No examples available for this selection.

526.3%
ODI 11643654

Driving to work, the engine became completely disabled which required emergency maneuvering to leave the roadway which had heavy traffic. Received dashboard messages stating the engine malfunctioned and needed to be taken to the dealer immediately. This was a very dangerous situation as the vehicle immediately lost all motive power when the engine stopped working. Dealer diagnosed the issue as related to the timing belt guide, where a part broke causing the engine timing to get out of sync. This ultimately damaged the valves and head in the…

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215.4%
ODI 11709515

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Look up ODI 11709515 at NHTSA ↗

00.0%

No examples available for this selection.

Suspension
00.0%

No examples available for this selection.

110.0%
ODI 10524489 · 100 mi

I BOUGHT THE 2013 LEXUS GX460 ON 5-31-13. AFTER DRIVING IT FOR A DAY, IT SEEMED AS IF I HAD A FLAT TIRE ON THE FRONT PASSENGER SIDE BECAUSE THE HOOD SEEMED LOWER ON THE PASSENGER SIDE AS I WAS DRIVING. I PULLED OVER TO CHECK AND EVERYTHING SEEMED FINE. LATER AS MY VEHICLE WAS PARKED IN MY GARAGE I NOTICED STANDING FROM BEHIND THAT THE PASSENGER SIDE WAS INDEED LOWER THAN THE DRIVER SIDE. MY HUSBAND MEASURED IT TO MAKE SURE AND IT WAS ONE INCH LOWER ON THE PASSENGER SIDE. WE TOOK THE CAR IN TO SERVICE AND THEY KEPT IT FOR THREE DAYS. THEY R…

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320.0%
ODI 10633801 · 11,000 mi

THE VEHICLE IS LEANING TO THE RIGHT SIDE ALL THE TIME, I TAKE IT TO FIX TO TIME ALREADY, AND THE FIRST TIME THE SAID THE CHANGE SOME SPRING, SO NOW THEY SAID ITS NOTHING TO FIX, I CALL LEXUS AND SPOKE WITH SOME MANAGER . AND ALSO SHE DOESN'T HAVE ANY SOLUTION , SO NOW THEY SAID THE GOING TO SENT SOMEONE TO CHECK THE VEHICLE SO IT'S LIKE THEY DON'T TRUST OF THE DEALER MECHANICS, OR I DON'T KNOW BECAUSE THE MANAGER ALSO TALK WITH THE SERVICES GUY ON THE DEALER WHERE I TAKE MY CAR IN CONFERENCE CALL, SO NOW I WAITING TO SEE WHAT IT'S COMING OUT NO…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.5%
ODI 11398793 · 12,000 mi

HELLO, MY CAR IS TILTED TO THE RIGHT WHEN TRAVELING ON HIGHWAY. ALSO TILTED A LOT WHEN I TURN LEFT. THIS IS NOT NORMAL BECAUSE MY OTHER CARS DON'T BEHAVE LIKE THAT. I BROUGHT TO LEXUS DEALER BUT WAS INFORMED THE CAR IS NORMAL. HOWEVER, I NEED NTSB TO CHECK BECAUSE I DON'T FEEL SAFE WITH THIS CAR. NOTE: I THINK THIS IS A MANUFACTURER DEFECT BECAUSE THERE ARE OTHER PEOPLE WHO COMPLAINED ON THE INTERNET ABOUT THE SAME PROBLEM.

Look up ODI 11398793 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11490255

This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus …

Look up ODI 11490255 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

215.4%
ODI 11688399

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

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00.0%

No examples available for this selection.

Service Brakes
133.3%
ODI 10484650 · 20 mi

A BUZZY/ SQUEEZE NOISE HEARD WHEN APPLY BRAKE PEDAL ELEC. STABILITY CONTROL IS HARD TO USE PROPULSION MAKES UP A LARGE NOISE WHEN START ENGINE. *TR

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00.0%

No examples available for this selection.

16.7%
ODI 10967135 · 26,000 mi

MY WIFE DROVE INTO MY GARAGE AND APPLIED THE BRAKES AND THE BRAKES FAILED AND THE DMAGE TO THE CAR WAS $10,200 AND THE GARAGE WALL WAS ALSO DAMAGED. THE CAR WAS IN THE AUTO BODY SHOP FOR 3 WEEKS. NOW THE CAR IS DEVALUED TO THE CARFAX ACCIDENT HISTORY.

Look up ODI 10967135 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11561725

With brake pedal all the way to the floor, vehicle rolls from stopped position. Brake fluid is not low and no brake fluid leak is apparent. No warning lights illuminated.

Look up ODI 11561725 at NHTSA ↗

00.0%

No examples available for this selection.

360.0%
ODI 11543837

I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the …

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233.3%
ODI 11541637

THIS VEHICLES PARKING BRAKE FAILS TO HOLD THE WEIGHT OF THE VEHICLE, UNLESS THE TRANSMISSION IS ENGAGED IN "P" (PARK). As a result, the weight of the vehicle rests on the transmission notch that is engaged with the Park position of the transmission. If the vehicle is stopped and the parking brake is engaged, the vehicle will roll in the direction of the downhill. The parking or emergency brake does NOT hold the weight of the vehicle without the transmission!

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315.8%
ODI 11666489

Brakes squeal when backing up in the mornings and occasionally going forward. Maunufacturer is aware of the problem, but until recently would only allow dealers to order 1 repair kit per week. Now the manufacturer is allowing 4 kits per week to be ordered. This problem appears to affect 2/3s of all vehicles sold. Repair parts are taking 4 to 6 months to get. The manufacturer is not being responsive.

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215.4%
ODI 11734018

Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.

Look up ODI 11734018 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel/Propulsion System
133.3%
ODI 10484650 · 20 mi

A BUZZY/ SQUEEZE NOISE HEARD WHEN APPLY BRAKE PEDAL ELEC. STABILITY CONTROL IS HARD TO USE PROPULSION MAKES UP A LARGE NOISE WHEN START ENGINE. *TR

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330.0%
ODI 11331214 · 109,159 mi

THIS IS A BAD EXPERIENCE TO MY CAR 2013 LEXUS GX460. I WAS DRIVING ON THE HIGHWAY AND MY CAR LOST CONTROL. I EXPERIENCED A LOSS IN POWER AND ACCELERATION, A DECREASE IN FUEL EFFICIENCY. I HAD TO TOW MY CAR TO THE SHOP AND TURNED OUT THE FUEL PUMP WAS MALFUNCTION THAT NEED TO BE REPLACED. I WAS SO DISAPPOINTED IT SINCE MY CAR IS KIND A NEW AND IT ONLY HAD AROUND 100K MILES ON IT AT THAT TIME. AND I JUST BOUGHT IT FROM A LEXUS DEALERSHIP 2 YEARS AGO. I THOUGHT LEXUS PARTS LAST LONGER THAN THAT? I HAD TO PAY OUT OF POCKET TO FIX THE ISSUE. AND T…

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213.3%
ODI 11322015

THERE IS AN ONGOING RECALL FOR DENSO FUEL PUMPS, RECAL; NO. 20V-012. THERE HAS BEEN NOTIFICATION BUT NO REPLACEMENT PARTS AVAILABLE. I MUST MAKE A 1200 MILE TRIP IN MY GX460 WITH CONSIDERABLE CARGO MAINLY USING INTERSTATE 95 THROUGH MAJOR EAST COAST CITIES. I BELIEVE THERE HAS NOT BEEN TIMELY REMEDIATION OF THIS PROBLEM. THIS IS AN ACKNOWLEDGED SAFETY HAZARD.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11741070

The issue started with the engine stalling while I’m driving, and one day the car failed to start. I towed it to the dealership who said there is nothing wrong with the fuel pump and advised me to replace the battery. I replaced the battery and drove it for a couple more months, while the engine continued to stall from time to time and eventually failed to start again yesterday. It’s very apparent that the issue is with the fuel pump, and there is a recall for the fuel pump for the 2015, 2016, 2019, and 2020 models of the Lexus GX460, and my ca…

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00.0%

No examples available for this selection.

225.0%
ODI 11321980 · 10,000 mi

WHEN DRIVING AT SPEEDS OVER 50 MPH THE CARS ENGINE DIES. IT HAS HAPPENED 3 TIMES ON THE HIGHWAY. IT IS VERY DANGEROUS. THE CAR WILL RESTART ONLY AFTER YOU COME TO A COMPLETE STOP. LEXUS STATES THERE ARE NO ISSUES. VERY DISAPPOINTING.

Look up ODI 11321980 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Structure:Body:HoodToo few reports for a range2,435 mi2 (sparse)
ODI 11728755 · 5 mi

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.

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ODI 11731451 · 4,865 mi

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.

Look up ODI 11731451 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V744000 · 2025-10-3026V179000 · 2026-03-243 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-082None
ODI 11678409

On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation. Lexus is unable to identify a resolution and has had the vehicle in the shop for 2+ weeks

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ODI 11678717

When accelerating from stop the vehicle has a long hesitation or lag, but allows enough movement in the vehicle to push the vehicle into an intersection. The safety concern is when pulling out across traffic to make a turn the lack of acceleration leave the drive susceptible to being hit by crossing traffic. I contact the Lexus dealership maintenance department and they indicated that it's a know problem and there isn't a recall or a solution. There is no warning light not other mechanical problem. I would not submit this concern if I didn't fe…

Look up ODI 11678717 at NHTSA ↗

2025-092None
ODI 11688399

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

Look up ODI 11688399 at NHTSA ↗

ODI 11689431

The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration i…

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2025-10125V744000
ODI 11691806

On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night and in the rain, when the rear drivers side tire blew and was completely destroyed with multiple holes in the sidewall. Fortunately I was able to maintain control of the car, but I was stuck on the side of the highway until a Florida Road Ranger came…

Look up ODI 11691806 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11709515

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Look up ODI 11709515 at NHTSA ↗

2026-021None
ODI 11719701

Vehicle experiences a persistent and abrupt harsh downshift (jerk/thud) specifically during 2nd-to-1st gear transitions when rolling to a stop. This issue persists despite the dealership performing the recommended Transmission Control Module (TCM) software update at 5,000 miles. The smooth shifting returned briefly for approximately 500 miles post-update before the abruptness returned. Additionally, there is a noticeable vibration/harmonic change in the engine as the oil reaches approximately 3,000 miles of use. Concerned that this transmission…

Look up ODI 11719701 at NHTSA ↗

2026-03026V179000

No examples available for this selection.

2026-043None
ODI 11728755 · 5 mi

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.

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ODI 11731451 · 4,865 mi

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.

Look up ODI 11731451 at NHTSA ↗

ODI 11734018

Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.

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2026-051None
ODI 11737273

My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It is my assumption that defective glass from the factory was installed into my vehicle and caused the sunroof to shatter for no apparent reason.

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2026-061None
ODI 11744639

Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!

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2026-071None
ODI 11754032

There is a significant squeal when braking at low speed in both forward and reverse. I am unsure whether this is a safety issue or not, but there is evidence online that other owners are experiencing the same issue.

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2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2022: 3 complaints · 2023: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022233
2023345
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022500
2023600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainService BrakesStructure:BodyStructure:Body:HoodSuspensionUnknown Or OtherTires
Engine—0000
1
ODI 11709515

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Look up ODI 11709515 at NHTSA ↗

00
Power Train0—000
1
ODI 11688399

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

Look up ODI 11688399 at NHTSA ↗

00
Service Brakes00—00000
Structure:Body000—00
1
ODI 11744639

Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!

Look up ODI 11744639 at NHTSA ↗

0
Structure:Body:Hood0000—000
Suspension
1
ODI 11709515

The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.

Look up ODI 11709515 at NHTSA ↗

1
ODI 11688399

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

Look up ODI 11688399 at NHTSA ↗

000—00
Unknown Or Other000
1
ODI 11744639

Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!

Look up ODI 11744639 at NHTSA ↗

00—0
Tires0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Hard or delayed shifting

2 mentions · 15.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11688399

My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was …

Look up ODI 11688399 at NHTSA ↗

ODI 11719701

Vehicle experiences a persistent and abrupt harsh downshift (jerk/thud) specifically during 2nd-to-1st gear transitions when rolling to a stop. This issue persists despite the dealership performing the recommended Transmission Control Module (TCM) software update at 5,000 miles. The smooth shifting returned briefly for approximately 500 miles post-update before the abruptness returned. Additionally, there is a noticeable vibration/harmonic change in the engine as the oil reaches approximately 3,000 miles of use. Concerned that this transmission…

Look up ODI 11719701 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

2 mentions · 15.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11678717

When accelerating from stop the vehicle has a long hesitation or lag, but allows enough movement in the vehicle to push the vehicle into an intersection. The safety concern is when pulling out across traffic to make a turn the lack of acceleration leave the drive susceptible to being hit by crossing traffic. I contact the Lexus dealership maintenance department and they indicated that it's a know problem and there isn't a recall or a solution. There is no warning light not other mechanical problem. I would not submit this concern if I didn't fe…

Look up ODI 11678717 at NHTSA ↗

ODI 11691806

On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night and in the rain, when the rear drivers side tire blew and was completely destroyed with multiple holes in the sidewall. Fortunately I was able to maintain control of the car, but I was stuck on the side of the highway until a Florida Road Ranger came…

Look up ODI 11691806 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 7.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11678409

On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation. Lexus is unable to identify a resolution and has had the vehicle in the shop for 2+ weeks

Look up ODI 11678409 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b