U.S. public vehicle records

2008 Lexus IS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

102 owner complaints analyzed

3 distinct recall campaigns

78,500 mi median reported failure mileage

Scope: 2008 model year. Data updated: 2026-10-01 (October 1, 2026). 60 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 24 of 102 complaints (23.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	4	3.9%
Braking behavior	3	2.9%
Steering behavior	3	2.9%
Transmission and shifting	2	2.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Engine

Air Bags

Structure

Visibility/Wiper

Structure:Body

Electrical System

Fuel/Propulsion System

Unknown Or Other: 24; Engine: 22; Air Bags: 20; Structure: 13; Visibility/Wiper: 11; Structure:Body: 7; Electrical System: 6; Fuel/Propulsion System: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 7; 25,000 to 49,999: 4; 50,000 to 74,999: 19; 75,000 to 99,999: 6; 100,000 to 149,999: 20; 150,000 and above: 4

100,000 to 149,999 miles has the most reports with usable mileage (20). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008

2009

2012

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2008: 1; 2009: 2; 2012: 3; 2014: 19; 2015: 7; 2016: 8; 2017: 11; 2018: 4; 2019: 7; 2020: 16; 2021: 13; 2022: 4; 2023: 3; 2024: 3; 2025: 1

Pattern summary

Unknown Or Other leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10251618 · 2008-12-12 (December 12, 2008)

I AM WRITING TO REPORT A BRAKE FAILURE ON MY NEW LEXUS IS 350 WHILE PARALLEL PARKING. I BACKED MY CAR INTO THE SPACE, AND THEN TOUCHED THE GAS LIGHTLY TO MOVE IT FORWARD TO CLOSE THE 4 TO 5 FOOT GAP. I PUT FOOT ON BRAKE AND PUSHED DOWN. BRAKE WENT DOWN CLOSE TO FLOOR AND DID NOT STOP CAR. IT KEPT MOVING SLOWLY FORWARD AND BUMPED INTO VEHICLE PARKED AHEAD OF ME, SCRATCHING BOTH IT AND MY CAR. WITH CAR IN NEUTRAL I PUSHED DOWN THE BRAKE PEDAL TWICE MORE AND IT WELT CLOSE TO FLOOR. ON THIRD ATTEMPT IT CAME BACK TO NORMAL. I LEFT NOTE FOR OW…

Owner-reported narrative. 7,200 miles reported. Look up ODI 10251618 at NHTSA ↗

Owner report 10258048 · 2009-02-09 (February 9, 2009)

I PURCHASED 2 BRAND NEW MICHELIN PILOT SPORT A/S PLUS 225/45/ZR17 91Y FOR MY 2008 LEXUS IS 250 INSTALLED AS FRONT TIRES AT COSTCO. BEFORE LESS THAN 24 HOURS OF INSTALLED, AND LESS THAN 15 MILES OF USE, ONE OF THEM LOOSE THE AIR PRESSURE, THE TPMS ALERT ME OF LOW TIRE, I STOP AT NEAREST GAS STATION (ABOUT 2 MILES FROM THE MOMENT OF THE TPMS ALERT) AND IN EFFECT THE LEFT FRONT TIRE WAS LOW, I START TO INFLATE THE TIRE AND BEFORE THE TIRE WAS COMPLETELY INFLATED, A BLOWOUT OCCURRED CAUSING AN INJURY IN MY FACE. *TR

Owner-reported narrative. 15,913 miles reported. Look up ODI 10258048 at NHTSA ↗

Owner report 10293664 · 2009-11-26 (November 26, 2009)

IN EARLY 02/09 I WAS DRIVING HOME ON INTERSTATE 695 N IN MARYLAND. I WAS TRAVELING ABOUT 50 MPH, WHEN ALL OF A SUDDEN THE CAR SUDDENLY ACCELERATED TO ABOUT 95 MPH THROUGH NO EFFORT OF MY OWN. I DID NOT ENGAGE THE ACCELERATOR PEDAL TO INCREASE THE SPEED OF THE VEHICLE. I IMMEDIATELY ENGAGED THE FOOT BRAKE TO DECELERATE AND BUT THE CAR WOULD NOT SLOW. EVENTUALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO SLOW THE CAR WITH THE BRAKE BUT THE ENGINE CONTINUED TO VIOLENTLY REV. AS I RELEASED THE FOOT BRAKE, THE CAR ONCE AGAIN ACCELERATED WITHOUT ENGAGING …

Owner-reported narrative. 5,000 miles reported. Look up ODI 10293664 at NHTSA ↗

Owner report 10446856 · 2012-02-06 (February 6, 2012)

WHEN COMING TO A STOP OR WHEN AT A STOP, MY CAR WOULD SHAKE VERY HARD AS IF IT WAS GOING TO TURN OFF. FORTUNATELY, IT NEVER HAS. I WOULD HAVE TO PUT THE CAR INTO NEUTRAL TO STOP THE SHAKING OR IT WOULD STOP ON IT'S OWN AFTER 10-15 SECONDS. DURING THIS TIME, NO LIGHTS HAVE EVER TURNED ON TO INDICATE THERE WAS A PROBLEM. THE FIRST TIME THIS HAPPENED WAS IN LATE JULY 2009/ EARLY AUGUST 2009 AND EVER SINCE THEN, IT WOULD HAPPEN AT LEAST 2 TIMES A DAY. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THIS ISSUE. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10446856 at NHTSA ↗

Owner report 10449477 · 2012-02-27 (February 27, 2012)

MY MAIN CONCERN IS THAT THE HID HEADLIGHTS WILL NOT WORK. INITIALLY THE PROBLEM BEGAN ON THE PASSENGER SIDE HEADLIGHT. THEN I RESEARCHED THE PROBLEM AND DISCOVERED IT IS ACTUALLY EXTREMELY COMMON ONLINE. IN MY AREA MANY LEXUS CARS FROM IS250 TO GS HAVE THE SIMILAR PROBLEM. THE SITUATION ESCALATED WHEN MY DRIVER'S SIDE HEADLIGHT STOPPED LIGHTING ALSO. THIS REALLY IS UNSETTLING BECAUSE I NOW HAVE EXTREMELY LOW VISIBILITY AT NIGHT AND IN ADDITION I COMMUTE TO SCHOOL THROUGH A DARK UNLIGHTED CORNER THAT COULD LEAD TO A CRASH IF THE OTHER CAR DOES N…

Owner-reported narrative. 69,000 miles reported. Look up ODI 10449477 at NHTSA ↗

Owner report 10475689 · 2012-09-17 (September 17, 2012)

TL* THE CONTACT OWNS A 2008 LEXUS IS350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES MADE A GRINDING NOISE AND WORE OUT PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKE PADS AND NOTICED THAT THE ODOMETER HAD BEEN TAMPERED WITH. ALSO, THE CONTACT MENTIONED THAT THE GEAR SHIFTER SHIFTED OUT OF PARK SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE PROBLEM. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 39,000.

Owner-reported narrative. 200 miles reported. Look up ODI 10475689 at NHTSA ↗

Owner report 10574263 · 2014-03-23 (March 23, 2014)

DASH AND DOOR PANELS ARE EXTREMELY STICKY. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10574263 at NHTSA ↗

Owner report 10586215 · 2014-05-02 (May 2, 2014)

WHEN ACCIDENT IT GET HOT OUTSIDE MY DASHBOARD STARTS TO GET SOFT AND SHINY AND STICKY.WHEN IT GETS TO THAT POINT IN THE MIDDLE OF THE DAY IT CREATES A GLARE REFLECTION ON THE FRONT WINDSHIELD THAT MAKES IT HARD TO SEE. I TRY TO BRING THIS UP TO 3 SEPARATE LEXUS DEALERSHIP AND THE ALL OF THEM DON'T WANT TO TAKE RESPONSIBILITY FOR THE ISSUE INSTEAD THEY ACCUSE ME PUTTING SOME TYPE OF CHEMICAL OVER IT WHICH I HAVE NOT PUT A THING OVER MY DASHBOARD OR MY DOOR PANELS NOT EVEN WATER. THEY DON'T REALLY CARE ABOUT DRIVING SAFETY HAZARD FOR THE CONSUME…

Owner-reported narrative. 81 miles reported. Look up ODI 10586215 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V020000 · Engine And Engine Cooling

Reported: 2009-01-16 (January 16, 2009)

TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.

Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗

09V388000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2009-10-05 (October 5, 2009)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗

11V029000 · Fuel System, Gasoline:Delivery

Reported: 2011-01-26 (January 26, 2011)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

102 unique complaints in this selection. Analysis snapshot: 2026-10-01.

58.8%Usable mileage60 / 102 records

100.0%Valid incident date102 / 102 records

100.0%Valid filing date102 / 102 records

100.0%Ordered incident and filing dates102 / 102 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Unknown Or Other	316.7% ODI 11290735 MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WIT… Look up ODI 11290735 at NHTSA ↗	111.1% ODI 11541681 I am writing to bring to your attention the grave matter of odometer rollback fraud, consumer law violations, and a series of fraudulent activities that have occurred in connection with my recent vehicle purchase. I am seeking a settlement of $60,000 to rectify the significant damages and hardships I have endured as a result of these unethical practices. The issues at hand stem from the fraudulent rollback of the odometer by 100,000 miles on the vehicle I purchased from a moving rides dealership. This deception has not only violated various con… Look up ODI 11541681 at NHTSA ↗	325.0% ODI 11594903 AC BLEND DOORS are non functional and a known issue but only did it on a select few cars and only for a year past warranty. Look up ODI 11594903 at NHTSA ↗	111.1% ODI 11545314 When driving at high speeds on the highway (75-85mph) after about 20 mins or so, the steering wheel feels like it locks up or gets stuck. The only way to get it back to normal is to jerk the wheel a bit resulting in swerving. This happens almost everytime I travel across the state. The car has passed all inspections at the Lexus Dealer. This past visit to the dealership, the tie rod was found to be corroded, however the technician does not believe that is the issue. We believe it is the steering rack. This car has not been in any major accident… Look up ODI 11545314 at NHTSA ↗	00.0% No examples available for this selection.	220.0% ODI 11582634 Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL. Look up ODI 11582634 at NHTSA ↗	133.3% ODI 11565584 Sunroof suddenly exploded while driving on highway, no debris or accident happened. Spontaneous sunroof glass shatter Look up ODI 11565584 at NHTSA ↗	150.0% ODI 11658790 The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming gl… Look up ODI 11658790 at NHTSA ↗	233.3% ODI 11763596 Sunroof exploded outwards while driving on the freeway. Temperature about 56degrees F, humidity 92% pressure 29.94. Unsafe, glass exploding, sharp glass Look up ODI 11763596 at NHTSA ↗	2100.0% ODI 11558453 The sunroof exploded while driving on a freeway. No rocks were involved, very loud explosion. Sun shade was closed, which prevented glass from getting inside car. Look up ODI 11558453 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	844.4% ODI 10734027 · 23,000 mi MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WAS DRIVE ABLE AND NO ISSUES WERE FOUND. CAR INCURRED $18,000 IN DAMAGES AND WAS NOT DRIVABLE AT THE TIME OF INSPECTION. WITNESSES AT COLLISION SHOP WILL VALIDATE SUCH. WHEN SPEAKING TO REPRESENTATIVES AT LEXUS TO REPORT INCIDENT I WAS TOLD BY 2 RE… Look up ODI 10734027 at NHTSA ↗	111.1% ODI 10545321 · 8,000 mi WHILE PARK AT A STOP LIGHT, THE AUTO, THIRD IN LINE WAS IMPACTED BY A TRUCK TRAVELING 40-50 MPH, NO BRAKING, AND HIT AND RUN. MY WIFE WAS ALONE IN THE CAR, WHICH WAS DRIVEN INTO A PICKUP AND SUBSEQUENTLY INTO A BUICK. OF THE 12 AIRBAGS AVAILABLE, NOT ONE ACTUATED, CAUSING SERIOUS INTERNAL AND EXTERNAL BRUISING WITH THE SEAT BELT AND STEERING WHEEL IMPACT. THE DRIVERS SEAT BROKE LOOSE FROM ITS MOUNTING, DAMAGE MORE THAN $50,000. IN ADDITION, A BROKEN WRIST RESULTED. COMPLAINTS TO THE LOCAL DEALER CONCERNING LACK OF SAFETY FROM AIR BAGS… Look up ODI 10545321 at NHTSA ↗	18.3% ODI 11755966 I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy. Look up ODI 11755966 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 11763511 Rear Driver side curtain air bag exploded while my car was parked. Happened around noon. It would have caused serious bodily injury to myself and passengers if we were in the vehicle. Look up ODI 11763511 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 11583922 · 96,000 mi The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. Look up ODI 11583922 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11687952 · 15 mi The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the vehicle. The contact experienced extremely swollen abdomen causing severe digestive distress, constipation, diarrhea and loss of appetite. The contact experienced swollen lymph nodes on the left side of the groi… Look up ODI 11687952 at NHTSA ↗	00.0% No examples available for this selection.
Visibility/Wiper	422.2% ODI 11363776 LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO Look up ODI 11363776 at NHTSA ↗	333.3% ODI 11320477 · 64,189 mi EXHAUST HEADER LEAK, AUDIBLE TICKING SOUND ONCE WARMED UP IN DRIVE Look up ODI 11320477 at NHTSA ↗	18.3% ODI 11700408 I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shi… Look up ODI 11700408 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11658790 The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming gl… Look up ODI 11658790 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	15.6% ODI 11446748 While stopped at a stop light vehicle RPM went very high. It reached the red zone. Vehicle started moving forward (while still on Drive and the brake pedal fully pressed). I immediately put the vehicle in Park. RPM continued to remain high. I removed my foot off the brake when the vehicle was in park. I turned the engine off, waited couple of seconds and turned it back on. At that point everything worked normally. Outside temperature was about 38 deg F. Car was not fully warmed up at the time. Floor mat had nothing to do with this incident. … Look up ODI 11446748 at NHTSA ↗	333.3% ODI 11320477 · 64,189 mi EXHAUST HEADER LEAK, AUDIBLE TICKING SOUND ONCE WARMED UP IN DRIVE Look up ODI 11320477 at NHTSA ↗	325.0% ODI 11600645 Took vehicle for an oil change and toyota dealership sees an oil leak at the timing chain cover which can cause an engine fire. A common problem as Toyota tech stated on all Toyota/Lexus 3.5 liter V6 24-valve, dual overhead cam (DOHC), Direct & port injection, Variable Valve Timing (VVT-i), 306 hp. Look up ODI 11600645 at NHTSA ↗	111.1% ODI 11548073 On Friday, September 15, 2023 3:00PM, I had a “horrible” experience with my Lexus this weekend and sudden unintended acceleration. I was sitting at a red light, with my foot on the brake. Without warning the engine began to rev, the tires squealed and the car lurched forward. I through the car into park & turned of the car as quickly as I could react and “thank god” no one was injured and there was no accident. I was in the car with my wife and she reminded me she had a similar experience a month ago. I didn’t know what to think when she tol… Look up ODI 11548073 at NHTSA ↗	00.0% No examples available for this selection.	220.0% ODI 11704536 I own a 2017 Lexus IS 200t that is experiencing fuel pump failure. Although I checked my VIN and confirmed there are no open recalls listed, the symptoms match the known fuel pump issues affecting other Lexus vehicles from similar model years. The only reason my vehicle is not included is because my VIN falls outside of the specific batch covered by the recall, even though 2016 and 2017 models share the same problem. Because I am experiencing the identical safety concerns reported in the recall, such as potential engine stalling and loss of pow… Look up ODI 11704536 at NHTSA ↗	133.3% ODI 11627635 New engine Look up ODI 11627635 at NHTSA ↗	00.0% No examples available for this selection.	233.3% ODI 11713779 This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The… Look up ODI 11713779 at NHTSA ↗	00.0% No examples available for this selection.	125.0% ODI 11575122 Sudden engine stalling in the middle of a highway with extremely heavy traffic and stopped in the center lane. Needs to wait inside the car with a passenger in a very scary, tense situation and exposed to serious accident, until a towing arrive for about 1.5 hrs later. The car was towed to the dealer. Since I was in the middle of a highway, I wasn’t able to exit the car to verify the car. But, the engine stalling was compatible with fuel delivery starvation. The fuel tank was full. The starter spin and electric system was functional, so electr… Look up ODI 11575122 at NHTSA ↗	120.0% ODI 11753916 I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership documented that they simply 'lubed' the rubber arou… Look up ODI 11753916 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	422.2% ODI 11290735 MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WIT… Look up ODI 11290735 at NHTSA ↗	111.1% ODI 10545321 · 8,000 mi WHILE PARK AT A STOP LIGHT, THE AUTO, THIRD IN LINE WAS IMPACTED BY A TRUCK TRAVELING 40-50 MPH, NO BRAKING, AND HIT AND RUN. MY WIFE WAS ALONE IN THE CAR, WHICH WAS DRIVEN INTO A PICKUP AND SUBSEQUENTLY INTO A BUICK. OF THE 12 AIRBAGS AVAILABLE, NOT ONE ACTUATED, CAUSING SERIOUS INTERNAL AND EXTERNAL BRUISING WITH THE SEAT BELT AND STEERING WHEEL IMPACT. THE DRIVERS SEAT BROKE LOOSE FROM ITS MOUNTING, DAMAGE MORE THAN $50,000. IN ADDITION, A BROKEN WRIST RESULTED. COMPLAINTS TO THE LOCAL DEALER CONCERNING LACK OF SAFETY FROM AIR BAGS… Look up ODI 10545321 at NHTSA ↗	18.3% ODI 11700408 I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shi… Look up ODI 11700408 at NHTSA ↗	111.1% ODI 11542680 The paint is cracking and peeling off. Car is in great shape otherwise and has been kept clean and well maintained. Unsure why the paint is coming off. Look up ODI 11542680 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 11541658 There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it. The car cost too much to have this bumper separation issue. Thank you. Look up ODI 11541658 at NHTSA ↗	120.0% ODI 11717863 I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front bumper sag and improper retention on this model. Multiple other Lexus IS 500 owners have reported similar cracking and separation in the exact same lo… Look up ODI 11717863 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	15.6% ODI 11298620 THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED. Look up ODI 11298620 at NHTSA ↗	00.0% No examples available for this selection.	325.0% ODI 11624543 2014 Lexus IS 250, 102,301 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS, TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK.. CHECKED ALL FUSES AND THEY ARE GOOD. Look up ODI 11624543 at NHTSA ↗	333.3% ODI 11532779 · 88,000 mi The contact owns a 2015 Lexus IS250. The contact stated while operating the vehicle, the radio and infotainment center failed to function properly. Additionally, there was a burning odor inside the cabin of the vehicle. Upon inspection, it was discovered that the stereo amplifier located in the trunk was submerged in water. The location of the water intrusion was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 88,000. Look up ODI 11532779 at NHTSA ↗	00.0% No examples available for this selection.	110.0% ODI 11724450 The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, obstructing driver visibility. Also should note While driving, the vehicle becomes excessively loud and behaves as if it is stuck in the wrong gear,… Look up ODI 11724450 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11753916 I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership documented that they simply 'lubed' the rubber arou… Look up ODI 11753916 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	211.1% ODI 11316301 · 140,000 mi TL* THE CONTACT OWNS A 2012 LEXUS IS250. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE HIGHWAY PATROL PROVIDED FUEL AND THE VEHICLE RESTARTED AND OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE EXPERIENCED THE FAILURE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS INFORMED THAT A TUNE UP NEEDED TO BE … Look up ODI 11316301 at NHTSA ↗	111.1% ODI 11318502 · 55,000 mi THE FUEL PUMP FAILED WHILE DRIVING ON THE HIGHWAY, CAUSING THE MOTOR TO STALL AND DIE. WAS UNABLE TO RESTART THE MOTOR AND WAS TOWED FROM THE HIGHWAY TO A DEALER WHERE THE FUEL PUMP WAS REPLACED. Look up ODI 11318502 at NHTSA ↗	216.7% ODI 11677897 Several time since owning my 2014 LexusIS350 with 141,000 miles on it, it have given inaccurate fuel reading. By almost 100 miles short. Had to disconnect the battery for the ECU to clear so a more accurate reading on fuel can be displayed. Look up ODI 11677897 at NHTSA ↗	111.1% ODI 11676808 My car has had issues where the car will either not start, or the car will stall and turn off while I am driving on the road, causing my car to become a hazard for myself in the car, and other cars who have to avoid it being in the middle of the road. This first happened to me 2 years ago and I took it to a mechanic who could not identify the issue because they could not replicate it while it was in the shop. I then took it to the nearest Lexus dealership and after a few days they identified the problem as a malfunctioning High Pressure Fuel Se… Look up ODI 11676808 at NHTSA ↗	2100.0% ODI 11606375 Car keeps randomly dying out while driving sometimes it comes back on sometimes It has to pull over and start the car again has a lean code pretty sure its the fuel pump noticed they have a recall on other is200t for fuel pump issues believe mine should Definitely been part of the recall it's very dangerous when it dies on the highway Look up ODI 11606375 at NHTSA ↗	660.0% ODI 11592313 It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on … Look up ODI 11592313 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	233.3% ODI 11713779 This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The… Look up ODI 11713779 at NHTSA ↗	00.0% No examples available for this selection.	250.0% ODI 11561214 The vehicle stalled while driving. I pulled over because as I press on the gas the car wouldn’t accelerate in speed . I turned the vehicle off and tried to start the car but it wouldn’t start . I was stranded on side the road for 4 hours to get a tow truck tow the vehicle to the Lexus dealer. No warning signs or indicators. Believe to the the fuel pump being bad and causing the issue. Look up ODI 11561214 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	67,500–87,560 mi	70,000 mi	7	ODI 10608972 · 70,000 mi AFFECTED PARTS: -- DASHBOARD & ALL 4 INTERIOR DOOR PANELS -- MY 2008 LEXUS IS SUFFERS FROM A WELL KNOWN ISSUE AMONG LEXUS OWNERS IN SOUTHERN STATES. THE DASHBOARD AND INTERIOR DOOR PANELS BECOME ALMOST PLAYDOH LIKE UNDER NORMAL USE OF THE CAR. MY DASHBOARD IS EXTREMELY MELTED TO THE POINT THAT IT BECOMES MIRROR-LIKE IN DIRECT SUNLIGHT. THIS PRODUCES A WHITE GLARE ON THE WINDSHIELD, SEVERLY IMPAIRS DAYTIME DRIVING AND MAKES THE CAR LIABILTY TO MYSELF AND OTHERS. DOOR PANELS THAT LEAVE STICKY RESIDUE ON MY CLOTHING HAVE TO BE BABIED SO THAT… Look up ODI 10608972 at NHTSA ↗ ODI 10775404 · 70,000 mi MY SON CAME HOME FROM COLLEGE AND SAID HIS DASHBOARD WAS "STICKY" AND THAT IT IS BECOMING A NUISANCE FOR HIM TO DRIVE. WE TRIED TO CLEAN IT, BUT IT CANNOT BE CLEANED. THE DASH IS COVERED WITH VARIOUS DEBRIS THAT COLLECTS AND STICKS TO IT. I THEN WENT ONLINE TO SEE IF ANYONE HAD SIMILAR PROBLEMS. I FOUND THAT TOYOTA HAS ISSUED A WEP, BUT IT DOESN'T COVER THE MONTH THAT MY SON'S CAR WAS MANUFACTURED (IT DOES COVER THE YEAR IT WAS MANUFACTURED). Look up ODI 10775404 at NHTSA ↗ ODI 10978994 · 65,000 mi DASHBOARD MELTING, SUN REFLECTS ON DASHBOARD AND REFLECTS ON WINDSHIELD CAUSING VERY POOR VISIBILITY, CALLED LEXUS AND THEY SAID THEY WOULD SUPPLY ME WITH REPLACEMENT BUT THAT WAS 3 YEARS AGO I CALL EVERY 6 MONTHS WITH THE SAME RESPONSE, EVEN OFFERED TO PAY BUT THEY CLAIM THEY DON'T HAVE SUPPLY Look up ODI 10978994 at NHTSA ↗
Engine	83,375–136,000 mi	104,000 mi	12	ODI 10627574 · 74,000 mi TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE ENGINE WAS MAKING A LOUD NOISE AND THE VEHICLE WAS SHAKING. ALSO, THE CONTACT MENTIONED THE VEHICLE OVERHEATED AND WOULD SHUT OFF WHILE AT A RED LIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE ENGINE MISFIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. Look up ODI 10627574 at NHTSA ↗ ODI 10939530 · 104,000 mi IN AUGUST 2012 MY CAR'S ENGINE LIGHT AND VSC LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY FOUND MULTIPLE MISFIRES. THE DEALER REPLACED THE GASKET AND 3 PISTONS AND RING SETS UNDER WARRANTY. MY CAR ENGINE HAS CONTINUED TO INTERMITTENTLY SHUDDER WHEN MOVING AND WHEN IDLING AT STOP LIGHTS. TODAY (1/3/17) I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEED AND ONCE AGAIN MY ENGINE LIGHT AND VSC LIGHT ARE LIT UP. I RECEIVED THE 9 YEAR EXTENDED WARRANTY FOR CARBON BUILDUP, BUT IT ONLY COVERS ME THROUGH 3/8/17. IF I HAVE CARBON BUILDUP AGAIN AFT… Look up ODI 10939530 at NHTSA ↗ ODI 11051082 · 104,000 mi I TOOK MY CAR TO THE LOCAL DEALER FOR THE CARBON BUILDUP RECALL IN THE MOTOR. THEY REBUILT PARTS OF THE INTERNAL MOTOR. AFTER THEY REBUILT THE MOTOR FOR CARBON BUILD UP, MY ENGINE LIGHT STARTED TO LIGHT UP FOR BAD CATALYTIC CONVERTER. I TOLD THEM THAT THE LIGHT NEVER SHOWED UP BEFORE AND COULD'VE WENT BAD FROM ALL OF THE MILES OF CARBON BUILD UP THAT DAMAGED THE CATALYTIC CONVERTER. THEY COULDN'T REPAIR THE CATALYTIC CONVERTER BECAUSE I WAS OUT OF THE WARRANTY PERIOD. Look up ODI 11051082 at NHTSA ↗
Air Bags	83,000–110,000 mi	105,000 mi	13	ODI 10644157 · 60,000 mi THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ESTIMATES ON THE REPAIR RANGE FROM 2500.00 TO OVER THREE THOUSAND.PLEASE LOOK INTO THIS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TR Look up ODI 10644157 at NHTSA ↗ ODI 10649019 · 110,000 mi OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. TR.....UPDATED 12/03/15 *BF Look up ODI 10649019 at NHTSA ↗ ODI 10855396 · 128,000 mi AIRBAG WARNING LIGHT CAME ON. DEALER SAYS FAULTY INSTRUMENT PANEL WIRE HARNESS WHICH RENDERS MY AIRBAGS INOPERABLE. COST TO REPAIR IS $3,600 WITH LEXUS OF CARLSBAD. $2,000 FOR THE PART ALONE AND $1,600 FOR LABOR. THIS SEEMS LIKE A SAFETY RELATED MANUFACTURING DEFECT THAT LEXUS WILL NOT TAKE RESPONSIBILITY FOR. Look up ODI 10855396 at NHTSA ↗
Structure	42,464–67,500 mi	54,000 mi	10	ODI 10586215 · 81 mi WHEN ACCIDENT IT GET HOT OUTSIDE MY DASHBOARD STARTS TO GET SOFT AND SHINY AND STICKY.WHEN IT GETS TO THAT POINT IN THE MIDDLE OF THE DAY IT CREATES A GLARE REFLECTION ON THE FRONT WINDSHIELD THAT MAKES IT HARD TO SEE. I TRY TO BRING THIS UP TO 3 SEPARATE LEXUS DEALERSHIP AND THE ALL OF THEM DON'T WANT TO TAKE RESPONSIBILITY FOR THE ISSUE INSTEAD THEY ACCUSE ME PUTTING SOME TYPE OF CHEMICAL OVER IT WHICH I HAVE NOT PUT A THING OVER MY DASHBOARD OR MY DOOR PANELS NOT EVEN WATER. THEY DON'T REALLY CARE ABOUT DRIVING SAFETY HAZARD FOR THE CONSUME… Look up ODI 10586215 at NHTSA ↗ ODI 10608972 · 70,000 mi AFFECTED PARTS: -- DASHBOARD & ALL 4 INTERIOR DOOR PANELS -- MY 2008 LEXUS IS SUFFERS FROM A WELL KNOWN ISSUE AMONG LEXUS OWNERS IN SOUTHERN STATES. THE DASHBOARD AND INTERIOR DOOR PANELS BECOME ALMOST PLAYDOH LIKE UNDER NORMAL USE OF THE CAR. MY DASHBOARD IS EXTREMELY MELTED TO THE POINT THAT IT BECOMES MIRROR-LIKE IN DIRECT SUNLIGHT. THIS PRODUCES A WHITE GLARE ON THE WINDSHIELD, SEVERLY IMPAIRS DAYTIME DRIVING AND MAKES THE CAR LIABILTY TO MYSELF AND OTHERS. DOOR PANELS THAT LEAVE STICKY RESIDUE ON MY CLOTHING HAVE TO BE BABIED SO THAT… Look up ODI 10608972 at NHTSA ↗ ODI 10617220 · 50,000 mi THE DASHBOARD IS MELTING AND THE DOOR SIDE PANELS PIECES ARE FALLING OFF AS IF THE PLASTIC IS OLD AND DRY. I CONTACTED LEXUS WHO TOLD ME THAT THE FLORIDA SUN WAS TOO HOT FOR THE CARS AND THAT THEY WERE NOT AT FAULT FOR THIS AND ALSO ADVISED ME THAT THEY WOULD NOT COVER THE DEFECTS. DAMAGE IS ESTIMATED AT $ 1,200.00 PER THE DEALER *JS Look up ODI 10617220 at NHTSA ↗
Visibility/Wiper	Too few reports for a range	54,928 mi	4 (sparse)	ODI 10619394 · 49,855 mi MY DASHBOARD IS MELTING HORRIBLY. I HAVE CONTACTED LEXUS ON SEVERAL OCCASIONS. I WAS TOLD THAT I FIRST NEEDED TO BRING IT THE NEAREST DEALERSHIP IN MY AREA TO HAVE TO SERVICED AND GET AN ESTIMATE. THE SERVICE REPORT STATED THAT THE DASH WAS IN FACT MELTING AND NEEDED TO BE REPLACED. I FOLLOWED UP WITH ANOTHER CALL TO LEXUS AND WAS INFORMED THAT IT WAS OUT OF WARRANTY AND THAT IT COULD NOT BE REPLACED. I INDICATED THAT ISSUE IS BY FAR NOT A WARRANTY ISSUE BUT IN FACT A DEFECT IN THE MATERIAL USED TO MAKE THE DASHBOARD. THE VISIBILITY ON TH… Look up ODI 10619394 at NHTSA ↗ ODI 10683148 · 105,000 mi DASH IS MELTING AND CRACKED. CAUSING VISIBILITY IMPAIRMENT Look up ODI 10683148 at NHTSA ↗ ODI 11277003 · 40,000 mi OVER TIME, THE REARVIEW MIRROR HAS DARKENED WITH BLACK SPOTS AND LINES MAKING IT DIFFICULT TO SEE DURING THE DAY. LEXUS IS AWARE OF THE PROBLEM, BUT WILL NOT REPLACE THE MIRROR WITHOUT A RECALL. THE DEFECT CAN BE SEEN ON REARVIEW MIRRORS FOR SALE ON EBAY. I WAS ADVISED BY LEXUS SERVICE THAT IF IT DOESN'T PASS SAFETY CHECK INSPECTION TO STICK ON A TEMPORARY MIRROR. THEY KNOW THERE IS A PROBLEM AND IT IS A SAFETY ISSUE. THERE MUST BE A RECALL BEFORE SOMEONE DIES. I FIND MYSELF LOOKING LONGER INTO THE MIRROR, TAKING MY EYES OFF THE ROAD, TO … Look up ODI 11277003 at NHTSA ↗
Structure:Body	Too few reports for a range	77,000 mi	2 (sparse)	ODI 10592943 · 91,000 mi MY 2008 LEXUS IS250 PASSENGER SIDE WINDSHIELD BRACKET CLIP BREAK OFF, WHEN I DRIVE AT A HIGH SPEED I CAN HEAR THE NOISE THAT THE WIND TAPPING AGAINST THE WINDSHIELD. BECAUSE THE BRACKET CLIP IS BROKEN, SO IT WILL NOT HOLD THE WINDSHIELD FRAME DOWN. I AFFAIR THAT IT WILL COME OFF AND HIT SOMEONE BEHIND OR PEOPLE ON THE SIDE WALK IF SOMEONE HAPPENS TO BE JOGGING. WHEN I LOOK AT IT, IT SEEM THAT THE BRACKET IS POORLY DESIGN. THE CAR AT THIS AGE SHOULD NOT HAPPENS IF THE DESIGN IS LOOK CAREFULLY. I NEVER SEE LIKE THIS BEFORE, EVEN MY TRUCK 300,… Look up ODI 10592943 at NHTSA ↗ ODI 10655048 · 63,000 mi I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS NOT DAMAGED AT THAT POINT. IT LOOKS TERRIBLE AND IT IS IMPOSSIBLE TO CLEAN IT WITHOUT MAKING SCRATCHES ALL OVER IT.. I SPENT A GOOD DEAL OF MONEY FOR M… Look up ODI 10655048 at NHTSA ↗
Electrical System	Too few reports for a range	110,000 mi	3 (sparse)	ODI 10649019 · 110,000 mi OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. TR.....UPDATED 12/03/15 BF Look up ODI 10649019 at NHTSA ↗ ODI 10691809 · 53,000 mi IT HAPPENED ON TWO OCCASIONS. I WAS DRIVING AND DECIDED TO ROLL DOWN MY PASSENGER WINDOW. I NORMALLY KEEP IT CLOSED. AFTER A WHILE, DECIDED TO CLOSE IT AND ROLLED UP BUT IT OVERSHOOT THE WINDOW FRAME, THAT THE GLASS ALMOST FELL OFF. I HAD TO STOPPED AND MANUALLY PUSH IT BACK IN. I SUCCESSFULLY ROLLED IT UP AND KEPT IT THERE FOR A WEEK UNTIL MY SON ROLLED IT DOWN LAST MARCH 1ST,2015. IT NO LONGER WILL ROLL UP. I TOOK MY CAR TO PALM BEACH LEXUS ON THAT SAME DAY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED, FOR 6… Look up ODI 10691809 at NHTSA ↗ ODI 10887578 · 123,000 mi THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE. Look up ODI 10887578 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	150,000 mi	3 (sparse)	ODI 11032275 · 122,000 mi STRONG GAS ORDER IN CABIN WHEN STARTING CAR AFTER WARM. NO VISIBLE GAS LEAKS, BUT CAN SMELL UNDER HOOD. THERE HAS BEEN RECALLS FOR THIS. REPORT RECEIPT DATE: 2014-10-15 NHTSA CAMPAIGN: 14V647000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING THEY SAY THERE ARE NO RECALLS ON MY VEHICLE, LEXUS SAYS THEY COULD NOT SMELL THE GAS FUMES! Look up ODI 11032275 at NHTSA ↗ ODI 11323801 · 150,000 mi EVER SINCE I HAD THIS CAR, I ALWAYS HAD THE CONSTANT PROBLEM OF A WEIRD ENGINE SMELL OF ROTTEN EGGS, IT OVERHEATS OUT OF NOWHERE CONSTANTLY AFTER MULTIPLE REPAIRS AND MAINTENANCE PAID OUT OF POCKET. IT WOULD SHUT OFF WHILE DRIVING ANYWHERE. THESE ARE JUST SOME OF THE RECEIPTS. *TR Look up ODI 11323801 at NHTSA ↗ ODI 11397984 · 151,037 mi FUEL PRESSURE SENSOR SHORTED OUT INSIDE Look up ODI 11397984 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11655160 Vehicle: 2008 Lexus IS350 Issue: Excessive oil consumption and fuel/exhaust odor I am experiencing what I believe is excessive oil consumption with my 2008 Lexus IS350. I’ve had to regularly add oil between scheduled oil changes, and I’ve noticed that the oil level is frequently low with no external leaks visible. I’m concerned that this may indicate a known issue with piston rings or internal engine components. In addition to the oil issue, I have recently started smelling strong gas or exhaust fumes while the engine is running, especially a… Look up ODI 11655160 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 4 complaints · 2023: 5 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	2	4
2023	2	3	5

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	4	0	0
2023	5	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Engine	Air Bags	Structure	Visibility/Wiper	Structure:Body	Electrical System	Fuel/Propulsion System
Unknown Or Other	—	2 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗ ODI 11579738 I was driving approx. 60 entering on ramp of freeway when car suddenly loses power to accelerator not entire car, i almost was hit by other drivers i couldnt accelerate or anything. I panicked then started pumping accelerator then it finally catches and sped up. I immediately got off freeway. Then next day CEL, Check VSC light and skid light all came on. This car is very dangerous. WHATCAN I DO??? I refuse to use the freeway until this problem is resolved. Look up ODI 11579738 at NHTSA ↗	0	2 ODI 10608972 · 70,000 mi AFFECTED PARTS: -- DASHBOARD & ALL 4 INTERIOR DOOR PANELS -- MY 2008 LEXUS IS SUFFERS FROM A WELL KNOWN ISSUE AMONG LEXUS OWNERS IN SOUTHERN STATES. THE DASHBOARD AND INTERIOR DOOR PANELS BECOME ALMOST PLAYDOH LIKE UNDER NORMAL USE OF THE CAR. MY DASHBOARD IS EXTREMELY MELTED TO THE POINT THAT IT BECOMES MIRROR-LIKE IN DIRECT SUNLIGHT. THIS PRODUCES A WHITE GLARE ON THE WINDSHIELD, SEVERLY IMPAIRS DAYTIME DRIVING AND MAKES THE CAR LIABILTY TO MYSELF AND OTHERS. DOOR PANELS THAT LEAVE STICKY RESIDUE ON MY CLOTHING HAVE TO BE BABIED SO THAT… Look up ODI 10608972 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	5 ODI 10747913 DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS.... Look up ODI 10747913 at NHTSA ↗ ODI 11033065 I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE. Look up ODI 11033065 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	3 ODI 11464299 Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it’s still melting. Poor visibility due to shine. Look up ODI 11464299 at NHTSA ↗ ODI 11480665 - The door panel and dashboard is melting under normal to warm weather conditions. Yes. - The rubber is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - Yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the issue despite going to a Lexus dealership for another safety recall in 2017. - It has been inspected by Toyota but not Lexus. - … Look up ODI 11480665 at NHTSA ↗ ODI 11594599 The dashboard is melting and makes a glare on the windshield making it hard to see the dashboard is melting and sticky also on the door panels I almost crashed when I couldn’t see due to the glare of the melting dashboard reflecting on the windshield Look up ODI 11594599 at NHTSA ↗	0	1 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗
Engine	2 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗ ODI 11579738 I was driving approx. 60 entering on ramp of freeway when car suddenly loses power to accelerator not entire car, i almost was hit by other drivers i couldnt accelerate or anything. I panicked then started pumping accelerator then it finally catches and sped up. I immediately got off freeway. Then next day CEL, Check VSC light and skid light all came on. This car is very dangerous. WHATCAN I DO??? I refuse to use the freeway until this problem is resolved. Look up ODI 11579738 at NHTSA ↗	—	0	0	1 ODI 11083541 THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK Look up ODI 11083541 at NHTSA ↗	0	0	4 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗ ODI 11323801 · 150,000 mi EVER SINCE I HAD THIS CAR, I ALWAYS HAD THE CONSTANT PROBLEM OF A WEIRD ENGINE SMELL OF ROTTEN EGGS, IT OVERHEATS OUT OF NOWHERE CONSTANTLY AFTER MULTIPLE REPAIRS AND MAINTENANCE PAID OUT OF POCKET. IT WOULD SHUT OFF WHILE DRIVING ANYWHERE. THESE ARE JUST SOME OF THE RECEIPTS. *TR Look up ODI 11323801 at NHTSA ↗ ODI 11354552 THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT. Look up ODI 11354552 at NHTSA ↗
Air Bags	0	0	—	0	0	0	2 ODI 10649019 · 110,000 mi OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. TR.....UPDATED 12/03/15 BF Look up ODI 10649019 at NHTSA ↗ ODI 10887578 · 123,000 mi THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE. Look up ODI 10887578 at NHTSA ↗	0
Structure	2 ODI 10608972 · 70,000 mi AFFECTED PARTS: -- DASHBOARD & ALL 4 INTERIOR DOOR PANELS -- MY 2008 LEXUS IS SUFFERS FROM A WELL KNOWN ISSUE AMONG LEXUS OWNERS IN SOUTHERN STATES. THE DASHBOARD AND INTERIOR DOOR PANELS BECOME ALMOST PLAYDOH LIKE UNDER NORMAL USE OF THE CAR. MY DASHBOARD IS EXTREMELY MELTED TO THE POINT THAT IT BECOMES MIRROR-LIKE IN DIRECT SUNLIGHT. THIS PRODUCES A WHITE GLARE ON THE WINDSHIELD, SEVERLY IMPAIRS DAYTIME DRIVING AND MAKES THE CAR LIABILTY TO MYSELF AND OTHERS. DOOR PANELS THAT LEAVE STICKY RESIDUE ON MY CLOTHING HAVE TO BE BABIED SO THAT… Look up ODI 10608972 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	0	0	—	2 ODI 10619394 · 49,855 mi MY DASHBOARD IS MELTING HORRIBLY. I HAVE CONTACTED LEXUS ON SEVERAL OCCASIONS. I WAS TOLD THAT I FIRST NEEDED TO BRING IT THE NEAREST DEALERSHIP IN MY AREA TO HAVE TO SERVICED AND GET AN ESTIMATE. THE SERVICE REPORT STATED THAT THE DASH WAS IN FACT MELTING AND NEEDED TO BE REPLACED. I FOLLOWED UP WITH ANOTHER CALL TO LEXUS AND WAS INFORMED THAT IT WAS OUT OF WARRANTY AND THAT IT COULD NOT BE REPLACED. I INDICATED THAT ISSUE IS BY FAR NOT A WARRANTY ISSUE BUT IN FACT A DEFECT IN THE MATERIAL USED TO MAKE THE DASHBOARD. THE VISIBILITY ON TH… Look up ODI 10619394 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	0	0	0
Visibility/Wiper	5 ODI 10747913 DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS.... Look up ODI 10747913 at NHTSA ↗ ODI 11033065 I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE. Look up ODI 11033065 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	1 ODI 11083541 THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK Look up ODI 11083541 at NHTSA ↗	0	2 ODI 10619394 · 49,855 mi MY DASHBOARD IS MELTING HORRIBLY. I HAVE CONTACTED LEXUS ON SEVERAL OCCASIONS. I WAS TOLD THAT I FIRST NEEDED TO BRING IT THE NEAREST DEALERSHIP IN MY AREA TO HAVE TO SERVICED AND GET AN ESTIMATE. THE SERVICE REPORT STATED THAT THE DASH WAS IN FACT MELTING AND NEEDED TO BE REPLACED. I FOLLOWED UP WITH ANOTHER CALL TO LEXUS AND WAS INFORMED THAT IT WAS OUT OF WARRANTY AND THAT IT COULD NOT BE REPLACED. I INDICATED THAT ISSUE IS BY FAR NOT A WARRANTY ISSUE BUT IN FACT A DEFECT IN THE MATERIAL USED TO MAKE THE DASHBOARD. THE VISIBILITY ON TH… Look up ODI 10619394 at NHTSA ↗ ODI 11325463 · 60,000 mi THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR Look up ODI 11325463 at NHTSA ↗	—	1 ODI 11464299 Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it’s still melting. Poor visibility due to shine. Look up ODI 11464299 at NHTSA ↗	0	0
Structure:Body	3 ODI 11464299 Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it’s still melting. Poor visibility due to shine. Look up ODI 11464299 at NHTSA ↗ ODI 11480665 - The door panel and dashboard is melting under normal to warm weather conditions. Yes. - The rubber is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - Yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the issue despite going to a Lexus dealership for another safety recall in 2017. - It has been inspected by Toyota but not Lexus. - … Look up ODI 11480665 at NHTSA ↗ ODI 11594599 The dashboard is melting and makes a glare on the windshield making it hard to see the dashboard is melting and sticky also on the door panels I almost crashed when I couldn’t see due to the glare of the melting dashboard reflecting on the windshield Look up ODI 11594599 at NHTSA ↗	0	0	0	1 ODI 11464299 Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it’s still melting. Poor visibility due to shine. Look up ODI 11464299 at NHTSA ↗	—	0	0
Electrical System	0	0	2 ODI 10649019 · 110,000 mi OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. TR.....UPDATED 12/03/15 BF Look up ODI 10649019 at NHTSA ↗ ODI 10887578 · 123,000 mi THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE. Look up ODI 10887578 at NHTSA ↗	0	0	0	—	0
Fuel/Propulsion System	1 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗	4 ODI 11322602 CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN Look up ODI 11322602 at NHTSA ↗ ODI 11323801 · 150,000 mi EVER SINCE I HAD THIS CAR, I ALWAYS HAD THE CONSTANT PROBLEM OF A WEIRD ENGINE SMELL OF ROTTEN EGGS, IT OVERHEATS OUT OF NOWHERE CONSTANTLY AFTER MULTIPLE REPAIRS AND MAINTENANCE PAID OUT OF POCKET. IT WOULD SHUT OFF WHILE DRIVING ANYWHERE. THESE ARE JUST SOME OF THE RECEIPTS. *TR Look up ODI 11323801 at NHTSA ↗ ODI 11354552 THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT. Look up ODI 11354552 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Oil consumption or dilution

3 mentions · 2.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11354552

THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT.

Look up ODI 11354552 at NHTSA ↗

ODI 11406655

THIS VEHICLE HAS AN OIL CONSUMPTION PROBLEM THE SAME AS OTHER TOYOTA VEHICLES IN THE CLASS ACTION LAWSUIT RELATING TO OWNERS HAVING TO CONSTANTLY SPEND MONEY ON OIL DUE TO A DEFECT IN THE ENGINE. THIS TOYOTA/LEXUS ENGINE DEFECT CONSUMES OIL AND THIS PROBLEM GROWS WORST AS THE VEHICLES GET OLDER. TOYOTA KNEW OF THIS ISSUE BUT DID NOT INFORM CUSTOMERS, AND WILL NOT HELP IN THE REPAIR OR DO A RECALL. THIS PROBLEM CAN CAUSE THE ENGINE TO FAIL AND CAUSE A HOST OF OTHER ISSUES.

Look up ODI 11406655 at NHTSA ↗

ODI 11655160

Vehicle: 2008 Lexus IS350 Issue: Excessive oil consumption and fuel/exhaust odor I am experiencing what I believe is excessive oil consumption with my 2008 Lexus IS350. I’ve had to regularly add oil between scheduled oil changes, and I’ve noticed that the oil level is frequently low with no external leaks visible. I’m concerned that this may indicate a known issue with piston rings or internal engine components. In addition to the oil issue, I have recently started smelling strong gas or exhaust fumes while the engine is running, especially a…

Look up ODI 11655160 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Warning lights and dashboard alerts

3 mentions · 2.9% of complaints

Median mileage: 71,500 mi (2 usable records).

ODI 10855396 · 128,000 mi

AIRBAG WARNING LIGHT CAME ON. DEALER SAYS FAULTY INSTRUMENT PANEL WIRE HARNESS WHICH RENDERS MY AIRBAGS INOPERABLE. COST TO REPAIR IS $3,600 WITH LEXUS OF CARLSBAD. $2,000 FOR THE PART ALONE AND $1,600 FOR LABOR. THIS SEEMS LIKE A SAFETY RELATED MANUFACTURING DEFECT THAT LEXUS WILL NOT TAKE RESPONSIBILITY FOR.

Look up ODI 10855396 at NHTSA ↗

ODI 11143458

PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.

Look up ODI 11143458 at NHTSA ↗

ODI 11308516 · 15,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS IS250/350. WHILE DRIVING 60 MPH THE VEHICLE SHUDDERED AND SHUT OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Look up ODI 11308516 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 1.0% of complaints

Median mileage: 7,200 mi (1 usable records).

ODI 10251618 · 7,200 mi

Look up ODI 10251618 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

1 mentions · 1.0% of complaints

Median mileage: 122,000 mi (1 usable records).

ODI 11032275 · 122,000 mi

STRONG GAS ORDER IN CABIN WHEN STARTING CAR AFTER WARM. NO VISIBLE GAS LEAKS, BUT CAN SMELL UNDER HOOD. THERE HAS BEEN RECALLS FOR THIS. REPORT RECEIPT DATE: 2014-10-15 NHTSA CAMPAIGN: 14V647000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING THEY SAY THERE ARE NO RECALLS ON MY VEHICLE, LEXUS SAYS THEY COULD NOT SMELL THE GAS FUMES!

Look up ODI 11032275 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 1.0% of complaints

Median mileage: 147,000 mi (1 usable records).

ODI 11253961 · 147,000 mi

AFTER DRIVING THROUGH A DEEPER PUDDLE ON THE ROAD MY ELECTRON POWER STEERING STARTED TO WORK INTERMITTENTLY AND AFTER STOPPING BRIEFLY TO BUY SOME SNACKS, MY ELECTRONIC POWER STEERING QUIT COMPLETELY. IT NOW NO LONGER WORKS AT ALL, AND THE ONLY WAY TO STEER IT IS WITH MANUAL (VERY HEAVY) STEERING. IT HAS BEEN SITTING IN THE DRIVEWAY FOR THE PAST 3 WEEKS.

Look up ODI 11253961 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b