U.S. public vehicle records

2009 Lexus IS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

40 owner complaints analyzed

2 distinct recall campaigns

36,750 mi median reported failure mileage

Scope: 2009 model year. Data updated: 2026-09-30 (September 30, 2026). 24 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 10 of 40 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	14	35.0%
Engine operation	4	10.0%
Steering behavior	2	5.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Vehicle Speed Control

Visibility/Wiper

Air Bags

Engine

Exterior Lighting

Electrical System

Structure

Unknown Or Other: 10; Vehicle Speed Control: 10; Visibility/Wiper: 5; Air Bags: 4; Engine: 3; Exterior Lighting: 3; Electrical System: 2; Structure: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 10; 25,000 to 49,999: 4; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (10). 16 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009

2010

2012

2014

2015

2016

2018

2019

2020

2021

2022

2023

2024

2025

2026

2009: 4; 2010: 8; 2012: 1; 2014: 4; 2015: 1; 2016: 4; 2018: 1; 2019: 1; 2020: 6; 2021: 4; 2022: 1; 2023: 1; 2024: 1; 2025: 2; 2026: 1

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 14 complaint narratives. Engine operation appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10284260 · 2009-09-17 (September 17, 2009)

THIS WAS A LOANER CAR. THE GAS PEDAL STUCK ON THE FLOOR. THE HEAVY RUBBER MAT CAUGHT THE EDGE OF THE GAS PEDAL AND HELD IT DOWN ON THE FLOOR. I WAS ABLE TO SHIFT TO NEUTRAL (DON'T KNOW HOW THE ENGINE DIDN'T BLOW UP), BRAKE THE CAR TO A STOP, SHIFT TO PARK AND SHUT ENGINE OFF. I SAW THIS MORNING ON TV THAT THERE HAVE BEEN FATALITIES REPORTED ON TOYOTA VEHICLES RELATED TO THIS ISSUE. *TR

Owner-reported narrative. 14,000 miles reported. Look up ODI 10284260 at NHTSA ↗

Owner report 10292083 · 2009-11-13 (November 13, 2009)

THE REAR AXLE VIBRATES ON MY LEXUS IS 250, CAUSING SERIOUS VISIBILITY ISSUES IN THE REAR VIEW MIRROR AND A VERY UNSTABLE RIDE AT HIGHWAY SPEEDS.. THE LEXUS SERVICE MANAGER SAYS THAT THIS PROBLEM ALSO EXISTED IN 2008 AND 2007 LEXUS MODELS. SO THEY ACKNOWLEDGE THE PROBLEM BUT REFUSE TO DO ANYTHING ABOUT IT. *TR

Owner-reported narrative. 600 miles reported. Look up ODI 10292083 at NHTSA ↗

Owner report 10292635 · 2009-11-17 (November 17, 2009)

LEXUS IS 250 2009 , DRIVER SIDE MAT WAS NOT THERE ,STILL MY CAR COULD NOT STOP AT A RED LIGHT , WHY? I WAS TERRIFIED, NEARLY ESCAPED A CRASH , SO PLEASE RESEARCH WHAT IS GOING ON WITH THE LEXUS CARS . TOYOTA NEVER SENT ME ANY RECALL NOTICE UNTIL AFTER THE FACT , BUT I KNEW ABOUT THE MAT RECALL THROUGH THE MEDIA , AND HAD REMOVED IT . NOW I AM AFRAID TO DRIVE . *TR

Owner-reported narrative. 8,095 miles reported. Look up ODI 10292635 at NHTSA ↗

Owner report 10292715 · 2009-11-18 (November 18, 2009)

FOUR INCIDENTS OF UNINTENDED ACCELERATION. ON FOUR OCCASIONS THE 2000 LEXUS IS250 I PURCHASED ON SEPTEMBER 3, 2009 HAD UNINTENDED ACCELERATION OF UP TO 5000 RPM.. THREE TIMES THIS OCCURRED WHEN STARTING THE CAR IN PARK; THE FOURTH TIME WAS WHEN THE CAR WAS STOPPED AND IDLING. TWICE I HAD THE DEALER, THOUSAND OAKS, CA LEXUS, EXAMINE THE PROBLEM AND WAS TOLD NO DEFECT COULD BE FOUND. ON THE FOURTH OCCURRENCE I NOTICED MY FOOT WAS ON THE EDGE OF THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR SIMULTANEOUSLY. I WEAR ONLY A SIZE 9 SHOE, HAVE BEE…

Owner-reported narrative. 900 miles reported. Look up ODI 10292715 at NHTSA ↗

Owner report 10303814 · 2010-02-02 (February 2, 2010)

RAPID ACCELERATION, 2009, IS 250, LEXUS. PULLING INTO A PARKING SPACE WITH THE FOOT ON THE BRAKE. CAR ACCELERATED, JUMPED A CURB, OVER A 6 FOOT WIDE GRASS SEPARATION AND TOTALED A PARKED CAR IN FRONT OF THE PARKING SPACE. CAR WAS SERVICED THAT VERY DAY FOR IT'S 5,000 MILE CHECK. FIRST TIME WE DROVE THE CAR AFTER BEING SERVICED. HAD OUR CAR REPAIRED FOR FRONT END DAMAGE. CONTACTED LEXUS ON THEIR HOT LINE, REPORTED THE INCIDENT, WAS INSTRUCTED TO WRITE THEM WITH ALL THE DETAILS. HAVE NOT HEARD ONE THING FROM LEXUS CORPORATE SINCE WE SENT THE …

Owner-reported narrative. 4,800 miles reported. Look up ODI 10303814 at NHTSA ↗

Owner report 10304001 · 2010-02-02 (February 2, 2010)

MAY OF 2009 - LEASED 09 LEXUS IS250; HAVING ONLY DRIVEN IT FOR ABOUT 1 WEEK WHEN ENTERING THE ONRAMP OF I-35 IN TEXAS, SUDDENLY REALIZED THAT CAR WAS ACCELERATING OUT OF CONTROL. THE CRUISE CONTROL LOCKED IN BY ITSELF. RPM WAS OFF THE CHARTS. I COULD NOT EXIT AT "MY" EXIT AND CONTINUED SOUTH ON I-35. I TRIED TO BRAKE, BUT NOTHING HAPPENED. I CALLED MY HUSBAND AND TOLD HIM MY CAR WAS OUT OF CONTROL. I KEPT TRYING TO BRAKE...STILL NOTHING. SOMEHOW THE CAR STARTED TO SLOW, I GOT ON THE SHOULDER AND KEPT GOING FOR 1-2 MILES. I TRIED TO PUT T…

Owner-reported narrative. Look up ODI 10304001 at NHTSA ↗

Owner report 10308037 · 2010-02-09 (February 9, 2010)

I PURCHASED A HIGH END LEXUS ISF IN WHICH THE EMERGENCY/PARKING BRAKE DOES NOT WORK AS IT IS SUPPOSED TO. I RAISED MY CONCERNS WITH CROWN LEXUS IN SO CA WHEN I TOOK IT IN FOR THE 5,000 MILE CHECK. THE EMERGENCY/PARKING BRAKE DOES NOT HOLD THE VEHICLE ON ANY TYPE OF INCLINE NOR WOULD IT STOP THE VEHICLE IN AN EMERGENCY SITUATION. I HAVE COMPLAINED NUMEROUS TIMES TO CROWN LEXUS WITH NO SATISFACTION TO DATE. THEY EVEN FLEW A TOYOTA MOTOR COMPANY REPRESENTATIVE IN FROM JAPAN TO INVESTIGATE. THEY TOOK PICTURES AND VIDEOS OF THE VEHICLES BRAKE SYSTE…

Owner-reported narrative. 100 miles reported. Look up ODI 10308037 at NHTSA ↗

Owner report 10312261 · 2010-02-19 (February 19, 2010)

TL*THE CONTACT OWNS A 2009 LEXUS IS 250 . HE STATED THAT WHILE DRIVING 35 MPH UP A HILL WHEN TURNING AND SLOWING DOWN BY PUTTING HIS FOOT ON THE BRAKE PEDAL THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE ACCELERATED AND CRASHED OVER A MOUNTAIN. THE CONTACT SUSTAINED MAJOR INJURIES, BROKE HIS RIGHT SHOULDER, CHEST PAINS, AND HIS FACE WAS ALSO INJURED WHEN THE AIR BAG DEPLOYED HITTING HIM IN THE FACE. THE POLICE AND THE INSURANCE COMPANY WERE CONTACTED AND A REPORT WAS FILED BY BOTH OF THEM. THE VEHICLE WAS TOWED TO A LOCAL TOWING FACILITY WHERE…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10312261 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V388000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2009-10-05 (October 5, 2009)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗

11V029000 · Fuel System, Gasoline:Delivery

Reported: 2011-01-26 (January 26, 2011)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

40 unique complaints in this selection. Analysis snapshot: 2026-09-30.

60.0%Usable mileage24 / 40 records

100.0%Valid incident date40 / 40 records

100.0%Valid filing date40 / 40 records

100.0%Ordered incident and filing dates40 / 40 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Unknown Or Other	316.7% ODI 11290735 MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WIT… Look up ODI 11290735 at NHTSA ↗	111.1% ODI 11541681 I am writing to bring to your attention the grave matter of odometer rollback fraud, consumer law violations, and a series of fraudulent activities that have occurred in connection with my recent vehicle purchase. I am seeking a settlement of $60,000 to rectify the significant damages and hardships I have endured as a result of these unethical practices. The issues at hand stem from the fraudulent rollback of the odometer by 100,000 miles on the vehicle I purchased from a moving rides dealership. This deception has not only violated various con… Look up ODI 11541681 at NHTSA ↗	325.0% ODI 11594903 AC BLEND DOORS are non functional and a known issue but only did it on a select few cars and only for a year past warranty. Look up ODI 11594903 at NHTSA ↗	111.1% ODI 11545314 When driving at high speeds on the highway (75-85mph) after about 20 mins or so, the steering wheel feels like it locks up or gets stuck. The only way to get it back to normal is to jerk the wheel a bit resulting in swerving. This happens almost everytime I travel across the state. The car has passed all inspections at the Lexus Dealer. This past visit to the dealership, the tie rod was found to be corroded, however the technician does not believe that is the issue. We believe it is the steering rack. This car has not been in any major accident… Look up ODI 11545314 at NHTSA ↗	00.0% No examples available for this selection.	220.0% ODI 11582634 Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL. Look up ODI 11582634 at NHTSA ↗	133.3% ODI 11565584 Sunroof suddenly exploded while driving on highway, no debris or accident happened. Spontaneous sunroof glass shatter Look up ODI 11565584 at NHTSA ↗	150.0% ODI 11658790 The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming gl… Look up ODI 11658790 at NHTSA ↗	233.3% ODI 11763596 Sunroof exploded outwards while driving on the freeway. Temperature about 56degrees F, humidity 92% pressure 29.94. Unsafe, glass exploding, sharp glass Look up ODI 11763596 at NHTSA ↗	2100.0% ODI 11558453 The sunroof exploded while driving on a freeway. No rocks were involved, very loud explosion. Sun shade was closed, which prevented glass from getting inside car. Look up ODI 11558453 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	844.4% ODI 10734027 · 23,000 mi MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WAS DRIVE ABLE AND NO ISSUES WERE FOUND. CAR INCURRED $18,000 IN DAMAGES AND WAS NOT DRIVABLE AT THE TIME OF INSPECTION. WITNESSES AT COLLISION SHOP WILL VALIDATE SUCH. WHEN SPEAKING TO REPRESENTATIVES AT LEXUS TO REPORT INCIDENT I WAS TOLD BY 2 RE… Look up ODI 10734027 at NHTSA ↗	111.1% ODI 10545321 · 8,000 mi WHILE PARK AT A STOP LIGHT, THE AUTO, THIRD IN LINE WAS IMPACTED BY A TRUCK TRAVELING 40-50 MPH, NO BRAKING, AND HIT AND RUN. MY WIFE WAS ALONE IN THE CAR, WHICH WAS DRIVEN INTO A PICKUP AND SUBSEQUENTLY INTO A BUICK. OF THE 12 AIRBAGS AVAILABLE, NOT ONE ACTUATED, CAUSING SERIOUS INTERNAL AND EXTERNAL BRUISING WITH THE SEAT BELT AND STEERING WHEEL IMPACT. THE DRIVERS SEAT BROKE LOOSE FROM ITS MOUNTING, DAMAGE MORE THAN $50,000. IN ADDITION, A BROKEN WRIST RESULTED. COMPLAINTS TO THE LOCAL DEALER CONCERNING LACK OF SAFETY FROM AIR BAGS… Look up ODI 10545321 at NHTSA ↗	18.3% ODI 11755966 I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy. Look up ODI 11755966 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 11763511 Rear Driver side curtain air bag exploded while my car was parked. Happened around noon. It would have caused serious bodily injury to myself and passengers if we were in the vehicle. Look up ODI 11763511 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 11583922 · 96,000 mi The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. Look up ODI 11583922 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11687952 · 15 mi The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the vehicle. The contact experienced extremely swollen abdomen causing severe digestive distress, constipation, diarrhea and loss of appetite. The contact experienced swollen lymph nodes on the left side of the groi… Look up ODI 11687952 at NHTSA ↗	00.0% No examples available for this selection.
Visibility/Wiper	422.2% ODI 11363776 LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO Look up ODI 11363776 at NHTSA ↗	333.3% ODI 11320477 · 64,189 mi EXHAUST HEADER LEAK, AUDIBLE TICKING SOUND ONCE WARMED UP IN DRIVE Look up ODI 11320477 at NHTSA ↗	18.3% ODI 11700408 I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shi… Look up ODI 11700408 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11658790 The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming gl… Look up ODI 11658790 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	15.6% ODI 11446748 While stopped at a stop light vehicle RPM went very high. It reached the red zone. Vehicle started moving forward (while still on Drive and the brake pedal fully pressed). I immediately put the vehicle in Park. RPM continued to remain high. I removed my foot off the brake when the vehicle was in park. I turned the engine off, waited couple of seconds and turned it back on. At that point everything worked normally. Outside temperature was about 38 deg F. Car was not fully warmed up at the time. Floor mat had nothing to do with this incident. … Look up ODI 11446748 at NHTSA ↗	333.3% ODI 11320477 · 64,189 mi EXHAUST HEADER LEAK, AUDIBLE TICKING SOUND ONCE WARMED UP IN DRIVE Look up ODI 11320477 at NHTSA ↗	325.0% ODI 11600645 Took vehicle for an oil change and toyota dealership sees an oil leak at the timing chain cover which can cause an engine fire. A common problem as Toyota tech stated on all Toyota/Lexus 3.5 liter V6 24-valve, dual overhead cam (DOHC), Direct & port injection, Variable Valve Timing (VVT-i), 306 hp. Look up ODI 11600645 at NHTSA ↗	111.1% ODI 11548073 On Friday, September 15, 2023 3:00PM, I had a “horrible” experience with my Lexus this weekend and sudden unintended acceleration. I was sitting at a red light, with my foot on the brake. Without warning the engine began to rev, the tires squealed and the car lurched forward. I through the car into park & turned of the car as quickly as I could react and “thank god” no one was injured and there was no accident. I was in the car with my wife and she reminded me she had a similar experience a month ago. I didn’t know what to think when she tol… Look up ODI 11548073 at NHTSA ↗	00.0% No examples available for this selection.	220.0% ODI 11704536 I own a 2017 Lexus IS 200t that is experiencing fuel pump failure. Although I checked my VIN and confirmed there are no open recalls listed, the symptoms match the known fuel pump issues affecting other Lexus vehicles from similar model years. The only reason my vehicle is not included is because my VIN falls outside of the specific batch covered by the recall, even though 2016 and 2017 models share the same problem. Because I am experiencing the identical safety concerns reported in the recall, such as potential engine stalling and loss of pow… Look up ODI 11704536 at NHTSA ↗	133.3% ODI 11627635 New engine Look up ODI 11627635 at NHTSA ↗	00.0% No examples available for this selection.	233.3% ODI 11713779 This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The… Look up ODI 11713779 at NHTSA ↗	00.0% No examples available for this selection.	125.0% ODI 11575122 Sudden engine stalling in the middle of a highway with extremely heavy traffic and stopped in the center lane. Needs to wait inside the car with a passenger in a very scary, tense situation and exposed to serious accident, until a towing arrive for about 1.5 hrs later. The car was towed to the dealer. Since I was in the middle of a highway, I wasn’t able to exit the car to verify the car. But, the engine stalling was compatible with fuel delivery starvation. The fuel tank was full. The starter spin and electric system was functional, so electr… Look up ODI 11575122 at NHTSA ↗	120.0% ODI 11753916 I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership documented that they simply 'lubed' the rubber arou… Look up ODI 11753916 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	422.2% ODI 11290735 MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WIT… Look up ODI 11290735 at NHTSA ↗	111.1% ODI 10545321 · 8,000 mi WHILE PARK AT A STOP LIGHT, THE AUTO, THIRD IN LINE WAS IMPACTED BY A TRUCK TRAVELING 40-50 MPH, NO BRAKING, AND HIT AND RUN. MY WIFE WAS ALONE IN THE CAR, WHICH WAS DRIVEN INTO A PICKUP AND SUBSEQUENTLY INTO A BUICK. OF THE 12 AIRBAGS AVAILABLE, NOT ONE ACTUATED, CAUSING SERIOUS INTERNAL AND EXTERNAL BRUISING WITH THE SEAT BELT AND STEERING WHEEL IMPACT. THE DRIVERS SEAT BROKE LOOSE FROM ITS MOUNTING, DAMAGE MORE THAN $50,000. IN ADDITION, A BROKEN WRIST RESULTED. COMPLAINTS TO THE LOCAL DEALER CONCERNING LACK OF SAFETY FROM AIR BAGS… Look up ODI 10545321 at NHTSA ↗	18.3% ODI 11700408 I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shi… Look up ODI 11700408 at NHTSA ↗	111.1% ODI 11542680 The paint is cracking and peeling off. Car is in great shape otherwise and has been kept clean and well maintained. Unsure why the paint is coming off. Look up ODI 11542680 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 11541658 There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it. The car cost too much to have this bumper separation issue. Thank you. Look up ODI 11541658 at NHTSA ↗	120.0% ODI 11717863 I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front bumper sag and improper retention on this model. Multiple other Lexus IS 500 owners have reported similar cracking and separation in the exact same lo… Look up ODI 11717863 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	15.6% ODI 11298620 THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED. Look up ODI 11298620 at NHTSA ↗	00.0% No examples available for this selection.	325.0% ODI 11624543 2014 Lexus IS 250, 102,301 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS, TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK.. CHECKED ALL FUSES AND THEY ARE GOOD. Look up ODI 11624543 at NHTSA ↗	333.3% ODI 11532779 · 88,000 mi The contact owns a 2015 Lexus IS250. The contact stated while operating the vehicle, the radio and infotainment center failed to function properly. Additionally, there was a burning odor inside the cabin of the vehicle. Upon inspection, it was discovered that the stereo amplifier located in the trunk was submerged in water. The location of the water intrusion was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 88,000. Look up ODI 11532779 at NHTSA ↗	00.0% No examples available for this selection.	110.0% ODI 11724450 The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, obstructing driver visibility. Also should note While driving, the vehicle becomes excessively loud and behaves as if it is stuck in the wrong gear,… Look up ODI 11724450 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11753916 I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. On multiple service visits, the dealership documented that they simply 'lubed' the rubber arou… Look up ODI 11753916 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	211.1% ODI 11316301 · 140,000 mi TL* THE CONTACT OWNS A 2012 LEXUS IS250. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE HIGHWAY PATROL PROVIDED FUEL AND THE VEHICLE RESTARTED AND OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE EXPERIENCED THE FAILURE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS INFORMED THAT A TUNE UP NEEDED TO BE … Look up ODI 11316301 at NHTSA ↗	111.1% ODI 11318502 · 55,000 mi THE FUEL PUMP FAILED WHILE DRIVING ON THE HIGHWAY, CAUSING THE MOTOR TO STALL AND DIE. WAS UNABLE TO RESTART THE MOTOR AND WAS TOWED FROM THE HIGHWAY TO A DEALER WHERE THE FUEL PUMP WAS REPLACED. Look up ODI 11318502 at NHTSA ↗	216.7% ODI 11677897 Several time since owning my 2014 LexusIS350 with 141,000 miles on it, it have given inaccurate fuel reading. By almost 100 miles short. Had to disconnect the battery for the ECU to clear so a more accurate reading on fuel can be displayed. Look up ODI 11677897 at NHTSA ↗	111.1% ODI 11676808 My car has had issues where the car will either not start, or the car will stall and turn off while I am driving on the road, causing my car to become a hazard for myself in the car, and other cars who have to avoid it being in the middle of the road. This first happened to me 2 years ago and I took it to a mechanic who could not identify the issue because they could not replicate it while it was in the shop. I then took it to the nearest Lexus dealership and after a few days they identified the problem as a malfunctioning High Pressure Fuel Se… Look up ODI 11676808 at NHTSA ↗	2100.0% ODI 11606375 Car keeps randomly dying out while driving sometimes it comes back on sometimes It has to pull over and start the car again has a lean code pretty sure its the fuel pump noticed they have a recall on other is200t for fuel pump issues believe mine should Definitely been part of the recall it's very dangerous when it dies on the highway Look up ODI 11606375 at NHTSA ↗	660.0% ODI 11592313 It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on … Look up ODI 11592313 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	233.3% ODI 11713779 This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The… Look up ODI 11713779 at NHTSA ↗	00.0% No examples available for this selection.	250.0% ODI 11561214 The vehicle stalled while driving. I pulled over because as I press on the gas the car wouldn’t accelerate in speed . I turned the vehicle off and tried to start the car but it wouldn’t start . I was stranded on side the road for 4 hours to get a tow truck tow the vehicle to the Lexus dealer. No warning signs or indicators. Believe to the the fuel pump being bad and causing the issue. Look up ODI 11561214 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	Too few reports for a range	92,500 mi	4 (sparse)	ODI 10732598 · 55,000 mi MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN. IT IS BECOMING VERY DIFFICULT TO SEE. THERE IS A RECALL ON OTHER YEARS AND MODELS. RECALL SHOULD BE REEVALUATED TO INCLUDE ALL CARS EFFECTED BY THIS DEFECT. Look up ODI 10732598 at NHTSA ↗ ODI 10840011 · 65,000 mi WHILE DRIVING 60 MPH ON THE FREEWAY MY CAR SUDDENLY STALLS, LOSES POWER, AND STOPS RUNNING! Look up ODI 10840011 at NHTSA ↗ ODI 11319093 · 120,000 mi MELTING DASHBOARD. Look up ODI 11319093 at NHTSA ↗
Vehicle Speed Control	3,965–18,165 mi	10,750 mi	8	ODI 10284260 · 14,000 mi THIS WAS A LOANER CAR. THE GAS PEDAL STUCK ON THE FLOOR. THE HEAVY RUBBER MAT CAUGHT THE EDGE OF THE GAS PEDAL AND HELD IT DOWN ON THE FLOOR. I WAS ABLE TO SHIFT TO NEUTRAL (DON'T KNOW HOW THE ENGINE DIDN'T BLOW UP), BRAKE THE CAR TO A STOP, SHIFT TO PARK AND SHUT ENGINE OFF. I SAW THIS MORNING ON TV THAT THERE HAVE BEEN FATALITIES REPORTED ON TOYOTA VEHICLES RELATED TO THIS ISSUE. *TR Look up ODI 10284260 at NHTSA ↗ ODI 10292715 · 900 mi FOUR INCIDENTS OF UNINTENDED ACCELERATION. ON FOUR OCCASIONS THE 2000 LEXUS IS250 I PURCHASED ON SEPTEMBER 3, 2009 HAD UNINTENDED ACCELERATION OF UP TO 5000 RPM.. THREE TIMES THIS OCCURRED WHEN STARTING THE CAR IN PARK; THE FOURTH TIME WAS WHEN THE CAR WAS STOPPED AND IDLING. TWICE I HAD THE DEALER, THOUSAND OAKS, CA LEXUS, EXAMINE THE PROBLEM AND WAS TOLD NO DEFECT COULD BE FOUND. ON THE FOURTH OCCURRENCE I NOTICED MY FOOT WAS ON THE EDGE OF THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR SIMULTANEOUSLY. I WEAR ONLY A SIZE 9 SHOE, HAVE BEE… Look up ODI 10292715 at NHTSA ↗ ODI 10303814 · 4,800 mi RAPID ACCELERATION, 2009, IS 250, LEXUS. PULLING INTO A PARKING SPACE WITH THE FOOT ON THE BRAKE. CAR ACCELERATED, JUMPED A CURB, OVER A 6 FOOT WIDE GRASS SEPARATION AND TOTALED A PARKED CAR IN FRONT OF THE PARKING SPACE. CAR WAS SERVICED THAT VERY DAY FOR IT'S 5,000 MILE CHECK. FIRST TIME WE DROVE THE CAR AFTER BEING SERVICED. HAD OUR CAR REPAIRED FOR FRONT END DAMAGE. CONTACTED LEXUS ON THEIR HOT LINE, REPORTED THE INCIDENT, WAS INSTRUCTED TO WRITE THEM WITH ALL THE DETAILS. HAVE NOT HEARD ONE THING FROM LEXUS CORPORATE SINCE WE SENT THE … Look up ODI 10303814 at NHTSA ↗
Visibility/Wiper	Too few reports for a range	51,000 mi	3 (sparse)	ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. TR Look up ODI 10621778 at NHTSA ↗ ODI 10626542 · 51,000 mi THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. TR Look up ODI 10626542 at NHTSA ↗ ODI 10732598 · 55,000 mi MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN. IT IS BECOMING VERY DIFFICULT TO SEE. THERE IS A RECALL ON OTHER YEARS AND MODELS. RECALL SHOULD BE REEVALUATED TO INCLUDE ALL CARS EFFECTED BY THIS DEFECT. Look up ODI 10732598 at NHTSA ↗
Air Bags	Too few reports for a range	83,000 mi	2 (sparse)	ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR Look up ODI 10621778 at NHTSA ↗ ODI 11397677 · 130,000 mi DEFECTIVE PASSENGER OCCUPANCY SENSOR: MY SRS / AIRBAG WARNING LIGHT ILLUMINATED AND WOULD NOT TURN OFF, INDICATING THAT THE SRS SYSTEM WAS DEACTIVATED. I HAD MY CAR DIAGNOSED BY A LEXUS DEALERSHIP SERVICE DEPARTMENT ON 12/4/2020. JOHNSON LEXUS ADVISED ME THAT THE PASSENGER SIDE FRONT SEAT PRESSURE SENSOR FAILED AND THAT THE REPAIR WAS TO REPLACE THE SEAT FOR $2769.31. THE SEAT HAS NOT BEEN SUBJECTED TO ANY UNUSUAL OR HARSH USE. RESEARCH INDICATES THAT THIS IS A COMMON DEFECT AMONG LEXUS IS MODELS AND SOME OTHER LEXUS AND TOYOTA MODELS OF THIS G… Look up ODI 11397677 at NHTSA ↗
Engine	Too few reports for a range	38,750 mi	2 (sparse)	ODI 10478615 · 37,500 mi I HAD 2 TIMES WERE THE VEHICLE ALMOST STALLED AT DIFFERENT RED LIGHTS WITHIN A TIME FRAME OF 2 DAYS. SHORTLY AFTER THIS I STARTED NOTICING THAT MY VEHICLE WAS DRIVING LIKE A 4 CYLINDER INSTEAD OF A 6. I TOOK IT IN TO MY DEALERSHIP AND THEY PUT THE CAR ON THE COMPUTER AND FOUND 4 CODES IN THE CARS HISTORY. 1 STATED MULTIPLE ENGINE MISFIRES, 2 STATED MISFIRE ON NUMBER 2, 3 STATED MISFIRE ON NUMBER 4 AND 3, STATED MISFIRE ON NUMBER 6. IN ALL THESE INSTANCES I NEVER HAD A CHECK ENGINE LIGHT COME ON. THE DEALER CONTACTED CORPORATE AND A TAS WAS OPEN… Look up ODI 10478615 at NHTSA ↗ ODI 11302231 · 40,000 mi THE VEHICLE HAS LUNGED FORWARD WHILE SLOWING DOWN OR AT VERY SLOW SPEEDS, AND THE BRAKES DO NOT OPERATE EFFECTIVELY. THE BRAKE IS ALWAYS PRESSED DOWN AS FAR AS IT GOES WITHOUT AVAIL. THERE IS NO PRECURSOR AS TO WHEN IT WILL HAPPEN. IN TOTAL, THE ENGINE LUNGED FORWARD ABOUT 6 TIMES. THE FIRST TIME I NEARLY HIT A VEHICLE WITH MY MINOR DAUGHTER IN THE CAR. THE NEXT FEW TIMES WERE NOT AS SIGNIFICANT IN TERMS OF EMINENT DAMAGE. THE NEXT INCIDENT WAS WORSE. IT HAPPENED IN JULY OF 2019 IN A DRUG STORE PARKING LOT. I WAS PARKING IN A STALL AND THE VEH… Look up ODI 11302231 at NHTSA ↗
Exterior Lighting	Too few reports for a range	66,537 mi	1 (sparse)	ODI 10661075 · 66,537 mi CONDENSATION HAS FORMED ON THE INNER SURFACES OF BOTH HEADLIGHT LENSES. THE CONDENSATION REDUCES THE LIGHT INTENSITY AND DISTORTS THE FOCUS OF THE HEADLIGHT BEAMS. THIS IN TURN CAUSES A SAFETY HAZARD BY IMPAIRING THE NIGHT-TIME VISIBILITY OF THE DRIVER AND POSSIBLY BLINDING ONCOMING DRIVERS. *TR Look up ODI 10661075 at NHTSA ↗
Structure	Too few reports for a range	43,500 mi	2 (sparse)	ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. TR Look up ODI 10621778 at NHTSA ↗ ODI 10626542 · 51,000 mi THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. TR Look up ODI 10626542 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	2	None	ODI 11672963 The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It is melting so bad there are chunks missing from the leather from a simple rub. Look up ODI 11672963 at NHTSA ↗ ODI 11674306 · 198,000 mi Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehicle, the contact drove to an Auto part store for diagnostic testing. It was then discovered that there was a mileage discrepancy. The vehicle was not a sale. At the time the vehicle was test-driven, the vehicle mileage was 114,274, but it was discovered at the Auto parts store that the actual mileage was 198,000. Look up ODI 11674306 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11723890 I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my visibility while driving and creates a potentially dangerous situation for myself, my family, and other drivers on the road. This issue is not merely cosmetic. The deteriorating dashboard material directly affects safe vehicle operat… Look up ODI 11723890 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 4 complaints · 2023: 5 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	2	4
2023	2	3	5

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	4	0	0
2023	5	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Vehicle Speed Control	Visibility/Wiper	Air Bags	Engine	Exterior Lighting	Electrical System	Structure
Unknown Or Other	—	0	1 ODI 10732598 · 55,000 mi MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN. IT IS BECOMING VERY DIFFICULT TO SEE. THERE IS A RECALL ON OTHER YEARS AND MODELS. RECALL SHOULD BE REEVALUATED TO INCLUDE ALL CARS EFFECTED BY THIS DEFECT. Look up ODI 10732598 at NHTSA ↗	0	0	0	0	0
Vehicle Speed Control	0	—	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	0	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	0
Visibility/Wiper	1 ODI 10732598 · 55,000 mi MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN. IT IS BECOMING VERY DIFFICULT TO SEE. THERE IS A RECALL ON OTHER YEARS AND MODELS. RECALL SHOULD BE REEVALUATED TO INCLUDE ALL CARS EFFECTED BY THIS DEFECT. Look up ODI 10732598 at NHTSA ↗	0	—	1 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR Look up ODI 10621778 at NHTSA ↗	0	0	0	2 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. TR Look up ODI 10621778 at NHTSA ↗ ODI 10626542 · 51,000 mi THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. TR Look up ODI 10626542 at NHTSA ↗
Air Bags	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	1 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR Look up ODI 10621778 at NHTSA ↗	—	0	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	1 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR Look up ODI 10621778 at NHTSA ↗
Engine	0	0	0	0	—	0	0	0
Exterior Lighting	0	0	0	0	0	—	0	0
Electrical System	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	0	1 ODI 11289212 IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE Look up ODI 11289212 at NHTSA ↗	0	0	—	0
Structure	0	0	2 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. TR Look up ODI 10621778 at NHTSA ↗ ODI 10626542 · 51,000 mi THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. TR Look up ODI 10626542 at NHTSA ↗	1 ODI 10621778 · 36,000 mi THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR Look up ODI 10621778 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Stalling or loss of power

4 mentions · 10.0% of complaints

Median mileage: 40,000 mi (3 usable records).

ODI 10478615 · 37,500 mi

I HAD 2 TIMES WERE THE VEHICLE ALMOST STALLED AT DIFFERENT RED LIGHTS WITHIN A TIME FRAME OF 2 DAYS. SHORTLY AFTER THIS I STARTED NOTICING THAT MY VEHICLE WAS DRIVING LIKE A 4 CYLINDER INSTEAD OF A 6. I TOOK IT IN TO MY DEALERSHIP AND THEY PUT THE CAR ON THE COMPUTER AND FOUND 4 CODES IN THE CARS HISTORY. 1 STATED MULTIPLE ENGINE MISFIRES, 2 STATED MISFIRE ON NUMBER 2, 3 STATED MISFIRE ON NUMBER 4 AND 3, STATED MISFIRE ON NUMBER 6. IN ALL THESE INSTANCES I NEVER HAD A CHECK ENGINE LIGHT COME ON. THE DEALER CONTACTED CORPORATE AND A TAS WAS OPEN…

Look up ODI 10478615 at NHTSA ↗

ODI 10840011 · 65,000 mi

WHILE DRIVING 60 MPH ON THE FREEWAY MY CAR SUDDENLY STALLS, LOSES POWER, AND STOPS RUNNING!

Look up ODI 10840011 at NHTSA ↗

ODI 10840422

2009 LEXUS IS 250 AT ONLY 63000 MILES. ENGINE RANDOM MISFIRES ON COLD START. CAR SHAKES BADLY. CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT COMES ON. ENGINE ERROR CODES P0300, P0301, P0302, P0303, P0304, P0305, P0306. WHEN ENGINE RPM DROPS FROM HIGH TO LOW, -4000RPM TO -500, IT SOME TIMES STALLS. CAR HAS TO ADD ENGINE OIL ABOUT 3 QUARTS BETWEEN 8500 MILES CHANGE INTERVALS. PROBLEMS STATED AT LESS THAN 50000 MILES, GETTING WORSE AND WORSE.

Look up ODI 10840422 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

3 mentions · 7.5% of complaints

Median mileage: 83,750 mi (2 usable records).

ODI 10478615 · 37,500 mi

Look up ODI 10478615 at NHTSA ↗

ODI 10840422

Look up ODI 10840422 at NHTSA ↗

ODI 11397677 · 130,000 mi

DEFECTIVE PASSENGER OCCUPANCY SENSOR: MY SRS / AIRBAG WARNING LIGHT ILLUMINATED AND WOULD NOT TURN OFF, INDICATING THAT THE SRS SYSTEM WAS DEACTIVATED. I HAD MY CAR DIAGNOSED BY A LEXUS DEALERSHIP SERVICE DEPARTMENT ON 12/4/2020. JOHNSON LEXUS ADVISED ME THAT THE PASSENGER SIDE FRONT SEAT PRESSURE SENSOR FAILED AND THAT THE REPAIR WAS TO REPLACE THE SEAT FOR $2769.31. THE SEAT HAS NOT BEEN SUBJECTED TO ANY UNUSUAL OR HARSH USE. RESEARCH INDICATES THAT THIS IS A COMMON DEFECT AMONG LEXUS IS MODELS AND SOME OTHER LEXUS AND TOYOTA MODELS OF THIS G…

Look up ODI 11397677 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 5.0% of complaints

Median mileage: 5,950 mi (2 usable records).

ODI 10292715 · 900 mi

Look up ODI 10292715 at NHTSA ↗

ODI 10312261 · 11,000 mi

Look up ODI 10312261 at NHTSA ↗

Matching rule