Auto Recall Watch
U.S. public vehicle records

2024 Lexus RX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

57 owner complaints analyzed

4 distinct recall campaigns

3,000 mi median reported failure mileage

Scope: 2024 model year. Data updated: . 7 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 17 of 57 complaints (29.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1729.8%
Braking behavior1119.3%
Transmission and shifting58.8%
Steering behavior23.5%
Engine operation11.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
17
Unknown Or Other
17
Engine
6
Service Brakes
6
Power Train
5
Forward Collision Avoidance: Automatic Emergency Braking
4
Electrical System:12v/24v/48v Battery
3
Vehicle Speed Control
3
Component breakdown data
CategoryCount
Electrical System17
Unknown Or Other17
Engine6
Service Brakes6
Power Train5
Forward Collision Avoidance: Automatic Emergency Braking4
Electrical System:12v/24v/48v Battery3
Vehicle Speed Control3

Electrical System: 17; Unknown Or Other: 17; Engine: 6; Service Brakes: 6; Power Train: 5; Forward Collision Avoidance: Automatic Emergency Braking: 4; Electrical System:12v/24v/48v Battery: 3; Vehicle Speed Control: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 7; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (7). 50 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
1
2024
12
2025
27
2026
17
Complaints over time data
CategoryCount
20231
202412
202527
202617

2023: 1; 2024: 12; 2025: 27; 2026: 17

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 17 complaint narratives. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11562080 · 2023-12-27 (December 27, 2023)

The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that there was no fix for the failure. The failure mileage was 1,020.

Owner-reported narrative. 1,020 miles reported. Look up ODI 11562080 at NHTSA ↗

Owner report 11577729 · 2024-03-16 (March 16, 2024)

Automatic Emergency Braking 6 times on a new car has violently and suddenly engaged at low speeds. Twice in the middle of the street with no obstacles near by.

Owner-reported narrative. Look up ODI 11577729 at NHTSA ↗

Owner report 11578930 · 2024-03-22 (March 22, 2024)

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

Owner-reported narrative. Look up ODI 11578930 at NHTSA ↗

Owner report 11584527 · 2024-04-22 (April 22, 2024)

The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.

Owner-reported narrative. Look up ODI 11584527 at NHTSA ↗

Owner report 11584608 · 2024-04-22 (April 22, 2024)

Lexus is still not providing 2 key fobs on delivery. They are not listing the 2nd Key Program (23LJ01) as a campaign on their vehicle mobile software. The "digital key" is glitchy and not a safe and secure option - it seems to be a way for Lexus to periodically generate more profit at the expense of customer safety and security.

Owner-reported narrative. Look up ODI 11584608 at NHTSA ↗

Owner report 11591818 · 2024-05-31 (May 31, 2024)

The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was determined that the battery was drained and was able to jumpstart the vehicle after using a Slim Jim to open the door. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was …

Owner-reported narrative. 1,500 miles reported. Look up ODI 11591818 at NHTSA ↗

Owner report 11592892 · 2024-06-06 (June 6, 2024)

I have purchased a new Lexus RX 350 2024 from South County Lexus in Mission Viejo in March 2024. Upon completion of the purchase, I was informed that I get only one key for the car as there is a shortage of the keys. I was told that it will take a few months to get a 2nd key. Now it is June 6, 2024. I called the Lexus dealership as well as corporate office. I was informed that I probably will get the key in August 2024. I find it absolutely unacceptable. It creates a safety hazard when a 2nd key is not available.

Owner-reported narrative. Look up ODI 11592892 at NHTSA ↗

Owner report 11603533 · 2024-07-20 (July 20, 2024)

We just pick up this car last week from the dealership here at San Antonio. TX. As we were driving there is a downpour/rain due to hurricane beryl, turn on the wiper and did not work, just got stuck in the middle of the windshield. i almost got hit on the road because i can see in front of me. Maybe it is also my fault by not checking this things before i drove off. At this moment the car is back at the dealership and my service advisor says that the motor is defective and they will order the parts.

Owner-reported narrative. Look up ODI 11603533 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V482000 · Seats:Front Assembly:Head Restraint

Reported: 2024-06-27 (June 27, 2024)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

NHTSA campaign record ↗
25V059000 · Seat Belts:Rear/Other:Webbing

Reported: 2025-02-06 (February 6, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

NHTSA campaign record ↗
25V744000 · Back Over Prevention:Display Function

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

NHTSA campaign record ↗
26V162000 · Back Over Prevention:Software

Reported: 2026-03-18 (March 18, 2026)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

57 unique complaints in this selection. Analysis snapshot: 2026-09-30.

12.3%Usable mileage7 / 57 records
100.0%Valid incident date57 / 57 records
100.0%Valid filing date57 / 57 records
100.0%Ordered incident and filing dates57 / 57 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Unknown Or Other
216.7%
ODI 11462950

Lexus never informed me or the dealer that the hatchback lift will fail if the weather is below 60 degrees. Sometimes even warmer. I replaced the hatchback lift when I was up in WV and loading up my vehicle and the hatchback almost knocked me out! It happened on several occasions. When I called the dealer they informed me that is normal. Normal. It could of killed me or knocked me out and given me concussion. Came back to Florida and it did the same thing this time high 60's low 70's. I replaced them and it happened again. These hatch…

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736.8%
ODI 11504198

Sunroof glass exploded while driving car

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218.2%
ODI 11647121

This involved the CARGO LID at the rear of the vehicle. I could have been KILLED or TOTALLY PARALYZED by the incident. I have not brought the vehicle to a dealer, nor has any other authority inspected it. Also, there was no warning. During cold weather days, the lid would open normally and when it was fully opened it would start descending in small steps. I then would physically lift it to the full open position and it would stay there until I was finished (loading or unloading) then it would close normally after I pushed the "close" butt…

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525.0%
ODI 11436531

Our car never had any issues, and unexpectedly on Sunday October 10th while my husband was driving it - he heard a loud explosion underneath the car. Immediately there was smoke and then in matter a minutes the car was in flames. My husband had enough time to remove our daughter and the car seat but the car was completely destroyed. We want to know what happened- our car was in incredible condition, low mileage and always kept up on all the maintenance

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310.7%
ODI 11419107

On April 29 while travelling on I185 toward Columbus, GA I heard a loud noise followed by the sound of crumbled glass. When I could find a safe place to pull over, I looked and discovered that my moonroof had shattered. Had the curtain under the moonroof had not been drawn, I would have been hit with the shattered glass, probably resulting in my loss of control over the vehicle at interstate speed, resulting in a serious accident or death. I returned immediately to my dealership, Hennessy Lexus in Duluth, Georgia. They contacted the Lexus regio…

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1429.8%
ODI 11465808

I hear a loud clicking sound that is coming from the vacuum pump that sends vacuum to the brake booster, I am concerned that it could eventually cause braking issues.in the future if not corrected ,i have read multiple forums and it seems to be a common problem with this particular vehicle and ones similar to it, I would like to have this issue resolved before a traggedy occurs.

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624.0%
ODI 11444497

The slightly opened sunroof spontaneously exploded with shattered glass flying outward and some glass pieces falling on my husband while he was driving. The vehicle can be inspected; however, a Lexus dealership replaced the sunroof glass without charge, the next day after the incident. The unexpected loud explosion with flying glass startled my husband while he was driving. Fortunately, there were no cars around him at the time, because the fright caused by the explosion could have caused a multi-vehicle accident. A Lexus dealer inspected t…

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411.8%
ODI 11441151

The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also “marked” an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has not been repaired.

Look up ODI 11441151 at NHTSA ↗

817.4%
ODI 11462802

I was driving on the 210 freeway in Southern California and my sunroof exploded. There was no sign of an object hitting it and I didn't see anything bounce off of it onto the road or onto other cars. My insurance company inspected it and sent me to a repair shop to have it replaced.

Look up ODI 11462802 at NHTSA ↗

710.0%
ODI 11449642

while driving on the interstate the moon roof exploded into little glass fragments. It sound like a bomb going off. if the slider would have been open, it would have been critical for anyone sitting in the back seat There was no other cars around me or in front of me. it was day light and nothing hit the car

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931.0%
ODI 11533990

Lexus APP for Android and GPS Not working properly in my 2022 LEXUS RX350. I have immediately complained to my lexus dealer - Bobby Rahal Lexus and Lexus Corp in plano, tx as well. No use, I had paid a Huge sum and dealer also charged me several fees.

Look up ODI 11533990 at NHTSA ↗

1423.0%
ODI 11533330

on July 18 2023 I was sitting in my car with airconditioner on around 11.20 am in sunlake arizona suddenly i heard a big bang sound, really scared and went out checked everywhere not find anything, after sometime we drive from there to home rear passenger told some abnormal sound and something is wrong, sudden i pull over the car in a safe place check everything find out that the New RX 350 F sports rear Panoramic moon roof was completly shatterd, and the debris are falling down. how the roof glass break such a way, its so annoying and un imagi…

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1729.8%
ODI 11584527

The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.

Look up ODI 11584527 at NHTSA ↗

420.0%
ODI 11665040

I bought my car on May 30, 2025, and on June 3, 2025 while driving, the driver’s side rear window behind the passenger’s seat shattered. It sounded like an explosion. No cars were around at the time of the incident. Luckily, the window stayed intact.

Look up ODI 11665040 at NHTSA ↗

112.5%
ODI 11756092

First incident. 71 mph, 101 degrees out traveling along a straight highway, I hit the seat cooler button and when I did, my car lost power. I could not get any response when I hit the accelerator. I tried several times. This was on XXX with around 500 miles on the car in the odometer. I had it less than a week. Second incident on XXX 25 mph, 105 degrees outside with 1300 miles in the odometer, I again, lost power and was unable to accelerate. I was on a windy road that required the use of both hands on the wheel. With this incident I lost the A…

Look up ODI 11756092 at NHTSA ↗

Engine
325.0%
ODI 11551111

October 20, '23 Our recent DEAD STOP! Whistle blower! Did you know that when the alternator goes out on a Lexus, that the car draws down energy from the battery to keep the car going? That's only for about a mile or so, then the car shuts down! You can't steer and THE ENGINE STOPS RUNNING and you have no power as you come to a dead stop, whether on the freeway, or one lane mountain pass road, where we would have been later. What would we have done? Scary! Luckily, our Lexus stalled on a city street nearing our on-ramp to the freeway. (needi…

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15.3%
ODI 11648426

When I was driving down the road there have been times that I smelled smoke and was concerned my car was on fire. I checked the oil and inspected around my car, and didn't find the source. Today when I took my car in for service I found out the source of the smoke has been for the past 4 months. There is engine oil leaking from the timing cover that I was informed by my Lexus Dealership today would cost $7,000 (approximate) to fix. I researched online and found that all vehicles with this particular engine are known to have this problem, an…

Look up ODI 11648426 at NHTSA ↗

00.0%

No examples available for this selection.

525.0%
ODI 11572615

While driving car came to an abrupt stop and stalled. (ABS) Had to engage brake to restart car. Noticed abnormal shifting while driving in NC mountains.

Look up ODI 11572615 at NHTSA ↗

517.9%
ODI 11451061

Around the middle of the month of January of 2022, I discovered that my 2016 Lexus RX350 has massive oil leak from timing chain cover. Thompson Lexus dealership confirmed this oil leak. This leak not just happened, but it has happened long ago at least 6 months prior to the time that I discovered based on old oil dirty debris deposits and paints popped out and rusted caused by prolong oil on the frame. The reason that did not detect the oil leak right away was that I have almost not used the car at all for the past two years due to Covid situat…

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1021.3%
ODI 11425869

Engine hesitation. sometimes the engine suddenly slows down or like lossing it’s power while running on the freeway or making a turn or going uphill . This is a very scarry situation everytime it does .

Look up ODI 11425869 at NHTSA ↗

312.0%
ODI 11494750

This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me…

Look up ODI 11494750 at NHTSA ↗

720.6%
ODI 11422345

Vehicle stumbles and loses power when accelerating. Loss of power when passing. Both situations caused driver to abort action for fear of not having the power to enter the roadway or pass vehicles. Lexus dealership acknowledged the problem with this vehicle and said the fuel pump was replaced because of a recall. Problem continues to exist and is dangerous to driver and others. Dealer further recommended we “ change our driving habits “ to remediate the problem. Not acceptable.

Look up ODI 11422345 at NHTSA ↗

510.9%
ODI 11430031

Was driving into the garage (coasting) very slowly and as I was preparing to step on brake the car revved forward unsuspectedly - I have a video on my ring door bell and you can hear the engine then the squealing of the automatic braking system. I destroyed the adult 3 wheel bicycle that was stored along the wall but that helped the vehicle from crashing through the bricks - I remember shouting “what the hell is happening”. After much research as I knew I did not depress the accelerator in error - I found that this has been a common occurrenc…

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22.9%
ODI 11563621

My car has 171,000 miles on it and I have a blown head gasket. This vehicle has only been driven by myself and was purchased brand new.

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310.3%
ODI 11551738

Severe droning vibrations coming from the exhaust when driving at 1500rpm @ 30mph and 60mph. Can be easily repeated at the aforementioned speeds. Problem has been identified by dealer, but dealer does not have a fix for 2022 RX350 model. Problem appeared while taking the suv home after delivery.

Look up ODI 11551738 at NHTSA ↗

1118.0%
ODI 11592586 · 4,200 mi

The contact owns a 2023 Lexus RX350. The contact stated that on three occasions while driving at various speeds, the vehicle lost motive power for approximately 20 seconds, and then accelerated as needed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,200.

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610.5%
ODI 11592892

I have purchased a new Lexus RX 350 2024 from South County Lexus in Mission Viejo in March 2024. Upon completion of the purchase, I was informed that I get only one key for the car as there is a shortage of the keys. I was told that it will take a few months to get a 2nd key. Now it is June 6, 2024. I called the Lexus dealership as well as corporate office. I was informed that I probably will get the key in August 2024. I find it absolutely unacceptable. It creates a safety hazard when a 2nd key is not available.

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420.0%
ODI 11661803 · 119 mi

The contact owns a 2025 Lexus RX350H. The contact stated that while coming to a stop, the brake pedal and accelerator pedal were both depressed simultaneously. The contact stated that there was a loud sound coming from the engine compartment. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119.

Look up ODI 11661803 at NHTSA ↗

112.5%
ODI 11750381

Technical Incident Timeline Suspected Unintended Acceleration Event 2026 Lexus RX 350h Premium+ (Approximately 96 Miles) Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles ⸻ Event Sequence 1. Vehicle Startup * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelera…

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Air Bags
18.3%
ODI 11693738

Air bag issue light turn on, it said b1608 front satellite sensor bus initialization error LH code

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210.5%
ODI 11422817 · 105,606 mi

The contact owns a 2013 Lexus RX450H. The contact stated while driving at an unknown speed, the contact had crashed into a tree which resulted in the airbags not deploying. The contact does not remember anything between driving on the highway and waking up in an ambulance. The contact sustained shoulder, neck, and mild concussion and sought medical treatment. The vehicle was towed to a tow yard where it was awaiting diagnosis. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately…

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19.1%
ODI 11628645

Air bags did not deploy & yes it’s available for inspection. I was in an accident & the vehicle is totaled. Yes, has been inspected & confirmed they did not deploy by VA state police, tow company & insurance company USAA. There were no warnings or other symptoms.

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00.0%

No examples available for this selection.

13.6%
ODI 11690010 · 98,000 mi

The contact owns a 2016 Lexus RX 350. While the contact was inside the building where she worked, the hazard lights were flashing unintendedly. When the contact arrived at the residence, the hazard lights were flashing again. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that on a separate occasion, there was an abnormal vibrating sound coming from underneath the brake pedal. No warning lights were illuminated. The manufacturer was not made aware of…

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24.3%
ODI 11441571

I was involved in a side collision accident and my car was determined to be total loss by the At-Fault's insurance company. I was lucky that my son and I came out with bruises and a few scratches but the main problem here is the airbags. It DID NOT deploy at all when it was hit. The force hit us from lane 1 all the way to lane 3 and damages to the structure near cabin was found by one of the vertified accident body shop. So yes, no airbags were deployed.

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14.0%
ODI 11758264

On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle. The collision caused extensive damage to the left-front corner of the vehicle. The left-front wheel and suspension were severely displaced, with substantial damage extending through the left-front body structure toward the driver's door area. The vehicle was subsequently declared a total loss by the insurance company. Despite the severity of the collision, none of the vehicle's airbag…

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38.8%
ODI 11487400

I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed.

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2145.7%
ODI 11432569

Just after topping a hill on an Interstate Highway, both lanes of traffic ahead of us came to a sudden and complete stop. I was in left lane and reacted quickly and applied full braking power and managed to stop a foot or 2 from the rear of the stopped car ahead of us. A few seconds later we were hit from the rear by two cars, one, a Black late model Camry, which almost stopped and a 2nd, a large, new German-maker grey SUV, which never applied brakes, destroyed the black Camry behind us and then destroyed our car, when it hit the left rear and…

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4767.1%
ODI 11523165

1.) My SUV locked up when I swerved to avoid hitting a car in front of me. 2.) My vehicle wouldn't stop and I had no control over it as it "threw me around" the highway. The only reason it stop was when it collided with another vehicle. 3.) It is sitting at the collision center right now waiting to be worked on. 4.) The insurance adjuster. 5.) The message that came on was "brake."

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13.4%
ODI 11707416

Making a left turn at night going about 10 mph I was struck by a car with no lights. He hit the right front of my vehicle going about 55-60 mph. He hit my front strut and headlights and grill and radiator. My airbags did not deploy, the other vehicle’s airbag did. The police told me I should call Lexus and report the problem. The insurance company totaled my vehicle..

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23.3%
ODI 11610031 · 7,000 mi

The contact loaned a 2023 Lexus RX 350. The contact stated that while driving with the cruise control feature set at 65 MPH, the vehicle was rear-ended, hit the median wall, and was then catapulted back into oncoming traffic. The contact stated that the driver's side air bag did not deploy however all the other air bags did deploy as intended. In addition, the contact stated that the front driver-side seat belt failed to secure the driver during the incident. The contact sustained shoulder, hip, leg, and arm injuries and the front passenger sus…

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23.5%
ODI 11562080 · 1,020 mi

The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that there was no fix for the failure. The failure mileage was 1,020.

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210.0%
ODI 11690554 · 106 mi

The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which require…

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00.0%

No examples available for this selection.

Electrical System
216.7%
ODI 11654908

The engine shuts off for a second while driving

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210.5%
ODI 11622541

I was in the Toyota advantage dealer in Barbousville WV to see why my park assist after replaced are stating there still out per Toyota I need a Wire Harness that’s on back, back, back order now that’s two critical items my car needs and I’m in a new place where I need GPS to work and no one has any ideal when the parts will be available for the Wire Harness nor the Air Bag well per Lexus just wait that does not work for me.

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00.0%

No examples available for this selection.

15.0%
ODI 11725110

I purchased this vehicle on January 5, 2026, from a family-owned dealership in Broken Arrow, OK. The vehicle was purchased “as-is” with a guarantee of sale and a Carfax report. After purchasing the vehicle, I drove it home and it remained parked until January 8, 2026. On Thursday, January 8, 2026, the vehicle experienced an unexpected engine stall while I was driving. At the same time, the slip indicator light and traction control appeared to engage. I contacted the dealership immediately to report the issue, and the vehicle was towed back to J…

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414.3%
ODI 11482325

Water may leak from heavy rain, from the sunroof region into a part of the roof, leading to water leaking from the interior microphone above the driver seat. Seems to be a common issue amongst 2016-2017 RX350’s but no recalls. This is a safety issue given that the microphone is where the water leaks to, compromising other electrical systems. In addition, water builds and wets the headliner causing mold/mildew smell, possibly leading to future mold build up which is harmful to health. Lexus in Houston inspected and stated a new sunroof is neede…

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36.4%
ODI 11436026

The car stalls while I'm driving, and it almost caused a traffic. Accident, I have been trying to contact my local lexus dealer and they keep hanging up the phone when I try to call and make appointments

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312.0%
ODI 11466703

Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.

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617.6%
ODI 11424669

Vehicle has been reported before for similar problems. This time, no power, severe stumbling, lurching. Check engine light comes on along with warning indicators that the electrical systems have failed. Lexus notified again and vehicle will be towed to dealership. This car is dangerous and life threatening as we were in traffic with no power. Dealer did not notify us of any problems prior to sale but this car qualifies as a lemon under AZ law. Additionally, if other Lexus owners are having this problem, they should immediately stop using the v…

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48.7%
ODI 11466908 · 17,000 mi

The contact owned a 2020 Lexus RX350. The contact stated that while making a left turn into a parking lot at approximately 10 MPH, the vehicle suddenly accelerated on its own and crashed into the side of a Walmart shopping store. The air bags deployed upon impact. The contact and her sister were both taken by ambulance to two separate hospitals. The contact was treated for fractures to her right hand and wrist; screws were placed in her right wrist and another was placed in between her index and middle right finger. The contact had additional X…

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45.7%
ODI 11575611

I am writing to you regarding the vehicle safety which I became aware of  recently but there was no solution provided. IF this happened to me, it can happen to anyone driving the same model and needs to be addressed as soon as possible before the fatality occurs as this is danger to the public.I was driving a vehicle on [XXX] after just picking it up from service (serviced at Ray Catena Lexus on [XXX] for 15,000 miles service and oil change) at the rate of speed approximately 65 mph. All of sudden the vehicle started making noises, transmission…

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620.7%
ODI 11658599

Warning lights triggered snd certain electrical vehicle functions affected. Lexus Plano dealer states that wiring is soy based and destroyed by rodents attracted to the wiring and chewing it with result that critical vehicle functions affected and lights, brakes, etc. may not work resulting in crash. Wanted more than $10,000 to rewire vehicle and refused to make repairs under vehicles’ warranty. Apparently common knowledge that Toyota and Lexus are using soy wiring that attract rodents and other animals to eat the wiring. I believe that crashes…

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813.1%
ODI 11606149 · 9,000 mi

The contact owns a 2023 Lexus RX350. The contact stated that while driving at an undisclosed speed, a system malfunction error message populated on the instrument panel. The vehicle was taken to a dealer, where the system was reset. The dealer advised the contact that the error message could populate again and that a software fix was being worked on. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

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1729.8%
ODI 11591818 · 1,500 mi

The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was determined that the battery was drained and was able to jumpstart the vehicle after using a Slim Jim to open the door. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was …

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525.0%
ODI 11671340

Brand new vehicle 12Volt battery failed after 3 months of operation. Please note same exact scenario occurred with a 2024 RX450 in December, 2024… Lexus repurchased that vehicle via the Lemon Law

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562.5%
ODI 11750381

Technical Incident Timeline Suspected Unintended Acceleration Event 2026 Lexus RX 350h Premium+ (Approximately 96 Miles) Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles ⸻ Event Sequence 1. Vehicle Startup * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelera…

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Service Brakes
18.3%
ODI 11739996

failed Brake Actuator

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210.5%
ODI 11462173

There seems to be a barking noise when pressing the brakes even when engine is not on. Local shop could not diagnose the issue. I heard this could be the regenerative system that is expensive to repair. Braking seems ok but I am concerned as I thought there were some recalls on brake booster for this year but they say not on my car.

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218.2%
ODI 11423499

When I press on my brakes they make a loud roaring sound right away. Usually when brakes are about to go out its usually a squeaky noise then it will go to loud roaring noise. There has not been an indicator on the dash about any issues with the vehicle. I found it rather odd that the brakes made the roaring noise immediately. It didn't squeak at all. I would like for this matter to be looked into. There is no way there should be a brake system failure right away. The schrader valve has a crack and freon is leaking out of and the air is not blo…

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15.0%
ODI 11725110

I purchased this vehicle on January 5, 2026, from a family-owned dealership in Broken Arrow, OK. The vehicle was purchased “as-is” with a guarantee of sale and a Carfax report. After purchasing the vehicle, I drove it home and it remained parked until January 8, 2026. On Thursday, January 8, 2026, the vehicle experienced an unexpected engine stall while I was driving. At the same time, the slip indicator light and traction control appeared to engage. I contacted the dealership immediately to report the issue, and the vehicle was towed back to J…

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310.7%
ODI 11431656

“low braking power” message

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817.0%
ODI 11466093

I was driving up a hill, turning on to a dirt road. I had my foot on the brake as I was going down hill, I bounce from the crevice on the dirt road. My car started going faster, I kept my foot on the brake trying to stop, but it did not STOP. I avoided hitting a parked car and slammed in to a K-rail. My car would not STOP.

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624.0%
ODI 11466703

Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.

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926.5%
ODI 11435037 · 30,000 mi

The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The …

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12.2%
ODI 11438784

Abs actuator noise voice

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45.7%
ODI 11476356

The sole occupant driver drove into a slightly elevated driveway and stopped. The driveway is maybe 5 degree incline. The shift select lever was placed in Park and the Driver visually confirmed it was in park. Driver sat in the car for 12 seconds before exiting the vehicle with the engine running and AC on. The driver exited and was standing outside of the vehicle with both feet on the ground for 6 seconds reaching back inside at which time the vehicle began to suddenly roll down the driveway causing injury to the driver. This seems to be a fa…

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310.3%
ODI 11543228

Car turned on and no driving yet. All vehicle alert signs popped up. This is brand new car. Warning signs including: Anti-lock brak system advanced ultrasonic detection parking braking system pre-collision system blind spot monitor These signs are constantly popping up without any hazard condition. Lexus keeps refusing to do thorough exam because they keep stating there is no issues with the vehicle.

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11.6%
ODI 11723281 · 18,000 mi

The contact owned a 2023 Lexus RX 350. The contact stated that while the vehicle was stopped at a traffic light, it suddenly accelerated without warning. While driving in a parking lot, the vehicle again surged forward approximately 20 feet. The contact was able to swerve to avoid striking a pedestrian. The vehicle became uncontrollable, and the brakes were inoperable. The vehicle ultimately crashed into a dumpster fence, which fell onto the vehicle. The contact sustained injuries to her mouth, including cuts to the inside and outside of her mo…

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610.5%
ODI 11578930

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

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210.0%
ODI 11690554 · 106 mi

The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which require…

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00.0%

No examples available for this selection.

Power Train
18.3%
ODI 11551111

October 20, '23 Our recent DEAD STOP! Whistle blower! Did you know that when the alternator goes out on a Lexus, that the car draws down energy from the battery to keep the car going? That's only for about a mile or so, then the car shuts down! You can't steer and THE ENGINE STOPS RUNNING and you have no power as you come to a dead stop, whether on the freeway, or one lane mountain pass road, where we would have been later. What would we have done? Scary! Luckily, our Lexus stalled on a city street nearing our on-ramp to the freeway. (needi…

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15.3%
ODI 11479702

Had so many issues with this car. Transmission went out at 52k (was replaced under warranty), and at 86k, it went out again. Car overheated and won't move in traffic. Had to push and move it to the side. Had a independent shop rebuild the transmission. Notified Lexus, but won't help due to it was not taken into their dealer. Nothing came on the dash, nor showed any symptom prior to the incident. Thanking you in advance for looking into this matter.

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19.1%
ODI 11450590

Driving the car on the highway. The transmission lost power & engine started revving with no movement. It was dangerous because we could have been rear ended. We had car towed to the Peterson Lexus dealer in Boise Idaho. They said that the internal bearing failed & recommend a new transmission.

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315.0%
ODI 11603595

Safety concern: Engine timing cover oil leak. blind spot warning malfunction.

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414.3%
ODI 11451061

Around the middle of the month of January of 2022, I discovered that my 2016 Lexus RX350 has massive oil leak from timing chain cover. Thompson Lexus dealership confirmed this oil leak. This leak not just happened, but it has happened long ago at least 6 months prior to the time that I discovered based on old oil dirty debris deposits and paints popped out and rusted caused by prolong oil on the frame. The reason that did not detect the oil leak right away was that I have almost not used the car at all for the past two years due to Covid situat…

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12.1%
ODI 11486423

On 5/8/2020, Northtown Lexus replaced or repaired the vacuum pump. Northtown Lexus required the vehicle to be returned for repair twice, following the initial repair on 5/8/2020. After three attempts, the vehicle's vacuum pump (per a factory recall) is not functioning properly. Northtown Lexus refuses to further diagnosis this defective vacuum pump and continued to decline any and all requests for repair. The vehicle operates abnormally ever since this factory recall was originally addressed by Northtown Lexus on 5/8/2020.

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00.0%

No examples available for this selection.

25.9%
ODI 11534214 · 17,500 mi

The contact owns a 2019 Lexus RX350. The contact stated while driving 50 MPH, there was a delay during acceleration. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The failure recurred several times and the vehicle was diagnosed several times however, no cause for the failure was found. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 17,500.

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12.2%
ODI 11723917

I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive unit has failed. Because Lexus designed this sensor as part of the transmission assembly, the dealer has stated the sensor cannot be replaced separately …

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00.0%

No examples available for this selection.

413.8%
ODI 11689819

HI, I purchased a brand new 2022 Lexus RX350 from Hendrick Lexus of Charleston SC. Since day one I had dangerous issues below: 1. The transmission shifts up and down so hard, I've almost gotten rear ended due to the car and not braking. This I was told by two separate Lexus dealers I'm feeling a hard "transmission gap"-whatever that means. To add fuel to this dangerous defect is my autistic son would need to be specially medicated to ride in the car b/c he panics and tries to jump out. 2. The car also is equipped with a "rear kick sensor" …

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1219.7%
ODI 11552533

Numerous issues relating to drivetrain of 2023 Lexus RX500h: 1. Extreme vibration/shudder under reverse - example documented forum link: [XXX] 2. Uncontrollable jerking motion whilst stopped, as if vehicle was slipping in and out of gear trying to move forward - brakes were disengaged the entire incident There are no warning lamps or messages that occur during these incidents, however these issues cannot in any way be construed as normal operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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58.8%
ODI 11578930

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

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15.0%
ODI 11750014

Car unintentionally accelerated striking a garage door and parked car.

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112.5%
ODI 11756092

First incident. 71 mph, 101 degrees out traveling along a straight highway, I hit the seat cooler button and when I did, my car lost power. I could not get any response when I hit the accelerator. I tried several times. This was on XXX with around 500 miles on the car in the odometer. I had it less than a week. Second incident on XXX 25 mph, 105 degrees outside with 1300 miles in the odometer, I again, lost power and was unable to accelerate. I was on a windy road that required the use of both hands on the wheel. With this incident I lost the A…

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Power Train:Automatic Transmission
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

218.2%
ODI 11423499

When I press on my brakes they make a loud roaring sound right away. Usually when brakes are about to go out its usually a squeaky noise then it will go to loud roaring noise. There has not been an indicator on the dash about any issues with the vehicle. I found it rather odd that the brakes made the roaring noise immediately. It didn't squeak at all. I would like for this matter to be looked into. There is no way there should be a brake system failure right away. The schrader valve has a crack and freon is leaking out of and the air is not blo…

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15.0%
ODI 11572615

While driving car came to an abrupt stop and stalled. (ABS) Had to engage brake to restart car. Noticed abnormal shifting while driving in NC mountains.

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13.6%
ODI 11619277

Car has a continuous gas smell after start up. When a/c or heat is turned off the car cabin smells of gaslione. I have taken to the car to lexus dealership repeatedly and have been advice car operates as intended. There is also a hissing noise coming from the rear driverside tire area near the gas tank.

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24.3%
ODI 11436026

The car stalls while I'm driving, and it almost caused a traffic. Accident, I have been trying to contact my local lexus dealer and they keep hanging up the phone when I try to call and make appointments

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28.0%
ODI 11577885

Two days ago, upon entering our vehicle, there was a smell of gasoline as we drove. Our fuel guage wend from 1/4 tank to EMPTY in minutes. I pulled into a gas station and when attached the nozzle, gas entering the tank was POURING out from underneath. I drove the car to the venue we were headed to and parked on a dirt/gravel spot so as to limit fuel runoff to nearby vehicles. We had the vehicle towed to Bob Tyler Toyota, the nearest Lexus type service center. I called service at Lexus of Mobile and the employer stated that there are no rec…

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1132.4%
ODI 11421075

While driving 65-70mph on the freeway, the car started dinging and one of the first messages that we saw was "pre-collision system malfunction" & "hybrid system malfuncion" followed by every other "system malfunction" and the gas pedal was no longer supplying gas to the car. We were in the fast lane and had to work over 3 or 4 lanes to get to the emergency lane/exit. Since we were at an exit, we took the exit and coasted as far as we could before the car came to a halt. Another car stopped to help us get completely off the road since we weren't…

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24.3%
ODI 11507921

Contact states they were sitting in DRIVE, with their foot on the brake. When the contact took their foot off the brake, they began to let the vehicle coast to about 5 MPH. Then, the vehicle lunged forward unexpectedly to about 25 MPH, when it collided with a rock. The vehicle had previously spent over 10 days in different dealerships to diagnose issues related to the engine running rough, the car stalling out, and the vehicle driving erratically and lunging forward. The contact only began to have issues with the vehicle after the NHTSA Dens…

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00.0%

No examples available for this selection.

413.8%
ODI 11620984

Hello, I paid 70K for my 2022 Lexus RX 350 car, the dealership Bobby Rahal Lexus also sold me some unwanted services like TFT Protection, Insurance and others as well. Since day one the Lexus CAR GPS is failure, from point A to point B, it will take you to horrendous directions and waste your time and gas. I have complained to my dealership and Lexus itself. Lexus folks were very rude, dealership after long battle only in October 2024 i got to update my GPS Software. Also gave my car for changing engine oil post service i am experiencing mo…

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34.9%
ODI 11584286

LEXUS claims the car run 27miles per gallon. But the actual miles I got only 22.1 miles after owning it for a year . THIS IS A BIG LIE. Please take appropriate action!

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11.8%
ODI 11686483

Was pulling into parking spot when car went haywire and started accelerating on its own. It would not stop until it has hit 5 cars and crashed into a cement wall. The brakes did NOT stop the acceleration. This occurred at the exact same time there was an incoming call which was not answered. The airbags did NOT deploy. The car appears to be totaled and has been towed to a State Farm affiliated auto yard. There were no indicator lights that something was wrong BUT the Lexus app showed 5 warnings that came in to my text messages same day. The…

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15.0%
ODI 11750014

Car unintentionally accelerated striking a garage door and parked car.

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225.0%
ODI 11750381

Technical Incident Timeline Suspected Unintended Acceleration Event 2026 Lexus RX 350h Premium+ (Approximately 96 Miles) Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles ⸻ Event Sequence 1. Vehicle Startup * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelera…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range9,671 mi4 (sparse)
ODI 11591818 · 1,500 mi

The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was determined that the battery was drained and was able to jumpstart the vehicle after using a Slim Jim to open the door. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was …

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ODI 11663115 · 3,000 mi

The contact owns a 2024 Lexus RX 350. The contact stated that while driving in a School Zone, a message warning the contact about entering a school zone would be displayed. The contact stated that this was a distraction while driving instead of a safety feature. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue but offered no assistance. The failure mileage was approximately 3,000.

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ODI 11698148 · 16,342 mi

The contact owns a 2024 Lexus RX350H. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the doors failed to unlatch, and the key fob failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the failure had occurred while the contact and her husband were occupying the vehicle. The contact stated that luckily the weather was not cold, or a baby was not in the vehicle during the failure. AAA was contacte…

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Electrical System:12v/24v/48v BatteryToo few reports for a range9,562 mi2 (sparse)
ODI 11723513 · 1,624 mi

The contact owned a 2024 Lexus RX 350H. The contact stated that while the vehicle was parked and running, it unexpectedly turned off with the electronic malfunction error message displayed. The vehicle could not able to be restarted, and the contact was unable exit the vehicle due to the failure of the power locks. Roadside Assistance assisted with removing the contact from the vehicle. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle w…

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ODI 11730467 · 17,500 mi

The contact owns a 2024 Lexus RX 350H. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. Additionally, the door latches locked independently, and the contact and wife were locked inside the vehicle for several hours. The contact eventually remembered to pull the mechanical door latch and exited the vehicle. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufact…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V059000 · 2025-02-0625V744000 · 2025-10-3026V162000 · 2026-03-185 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11617988

Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety hazard as a child or disabled person could have been locked inside. Tow driver could not “pop” the door lock. Despite pulling up on the inside handle, the door would not open. Towed to dealer. Thus far dealer has no solution. Dealer said they are…

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2024-111None
ODI 11627511

The material (most likely) plastic used as a trim on the vehicle is melted or started to melt. This is the trim (b-pilar) between the driver's door and the rear passenger's door. We believe the quality of the material used for the trim is defective and should be addressed by the manufacturer.

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2024-122None
ODI 11629328

While driving on a local highway recently, my forearm brushed the automatic shift knob while reaching to place my phone on the wireless charging pad. The transmission shifted into neutral, resulting in an unexpected loss of speed. It took me a few seconds to realize what had happened - I shifted back into Drive, and resumed my trip. No accident resulted from this, but it has happened twice in the month that I have owned the car. I reported the issue to the dealership thinking my car had a problem - they said that this is the way the car is de…

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ODI 11630277

My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.

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2025-013None
ODI 11634427

The car comes with proactive driver assist. The system when activated will cause the car to unexpectedly turn the wheel and lunge usually left if the system suspects you are going off of track. It works even on unmarked 2 lane country roads. Very disconcerting and dangerous. My wife was then subsequently in a serious accident on a slippery and snowy night that totaled the car. We are not convinced that the proactive driver assist system was the cause of the accident but can't help but think it may have been a contributing factor to the acciden…

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ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

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2025-02225V059000
ODI 11642439

Low voltage warning, vehicle purchased new 3 months ago. Vehicle failed to start

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ODI 11643261

I am writing to report a serious safety issue involving my Lexus RX350. While driving on the freeway with my [XXX] child, I suddenly heard a loud explosion-like sound coming from the roof. To my shock, I discovered that the sunroof glass had shattered into pieces. Fortunately, the sunroof cover was closed, preventing glass from entering the cabin and potentially causing severe injuries. When I contacted my Lexus dealership, they acknowledged that another GX had come in just the previous week with the exact same issue. They insisted that a roc…

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2025-033None
ODI 11648610

The vehicle was locked, parked in garage. 12V battery failed. Vehicle became a brick. Vehicle had to be towed to dealership. Battery changed under warranty.

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ODI 11648649

The vehicle would not start. It is a known problem with this PHEV that if car is not used for a couple of days the 12v battery becomes depleted and the car cannot be started and all systems of the car are dead.

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ODI 11649272

Battery completely dead. Unable to unlock doors, close windows during rain storms or start vehicle. No electrical power at all! Dissatisfied

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2025-042None
ODI 11653058

I was trying to park behind a car. Slowed down the car. Just about 20 feet behind the car, the car suddenly started to accelerate. The speed was super fast. I had to step on the brake some hard to stop the car. Fortunately the car stopped just in time. No crash happened.

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ODI 11653060

When I was parking my car 20 feet behind a car by the street , the car suddenly accelerated. I stepped hard on the brake and fortunately stopped the car about 3 feet from the car in the front. No crash happened

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2025-051None
ODI 11663115 · 3,000 mi

The contact owns a 2024 Lexus RX 350. The contact stated that while driving in a School Zone, a message warning the contact about entering a school zone would be displayed. The contact stated that this was a distraction while driving instead of a safety feature. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue but offered no assistance. The failure mileage was approximately 3,000.

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2025-062None
ODI 11664407

From last month, I am receiving a lot of messages on my IPhone that multiple rear doors are open, please check the doors. Over night RX2024H draining the Battery and a lot of time it shows on screen red. Today again it showed only close to 20% charge left. I took the RX to Roseville Lexus and they perform 10K miles service and advise me that this RX350H has issues with the notices sending to owner's cell phones. They advised me to delete my account and logoff on my cell for Lexus App. Now I am driving on GUEST Mode and it still has the Batter…

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ODI 11667000

This car is a hybrid. it is 15mos. old w/13500 miles. I've had two 12v battery failures which resulted in 1 time being locked out of car, and 1 time locked in.

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2025-073None
ODI 11671336

Brand new vehicle- 12volt battery failed after 5 weeks. Lexus initially stated battery fine. Then battery failed while in their possession- Lexus replaced battery. Few weeks later battery failed again. Lexus tested & replaced battery for second time - but battery kept draining & they were unable to repair after having vehicle at dealership for 3.5 months

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ODI 11673022

I experienced a sudden release of toxic fumes from the vehicle between the steering column and instrument panel area on June 29, 2025, while driving. The fumes struck my face, caused immediate bitter chemical-like taste and made me feel physically ill and extremely concerned for my safety. The fumes were strong enough to leave a lingering taste described as “bitter and green” with initial symptoms of headache, lightheadedness, nausea, vomiting green substances, eye irritations, nose and throat irritations. The local auto dealership inspected th…

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ODI 11677440

We live on dirt road in Kansas, and must drive 2.5 miles to get to paved road. This RX 500h Sport does NOT have proper gaskets around the doors. We can actually see dust rolling into the front and back doors as we drive. We have had numerousLexus RXs,& GXs over the years and never experienced a dust problem at this level. Again, we can actually see dust clouds entering the car as we drive down our daily 2.5 dirt road trips.

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2025-083None
ODI 11682251

gas gauge very inaccurate. manual calls for 'low fuel' at 2.6 gallons, actually comes on between 7 -8 gallons left in tank. Dealer accepts it is a problem but has no solution. attempting to get full range may leave car out of gas on highway, since gauge cannot be trusted.

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ODI 11683009

While driving on the freeway the sun roof "exploded" shattering glass out onto the highway. The noise was loud and frightening. Upon pulling over I observed most of the sunroof was gone with fragments of glass remaining along the edges of the roof. I believe this to be a major safety issue. If the ceiling cover had been open, the passenger in the rear seat could have been seriously injured. No doubt flying glass is a danger to any cars following. The vehicle was inspected by the Lexus dealer who declined to cover the damage under warranty…

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ODI 11684200

Lexus RX Sunroof exploded on it's own. I just left my driveway and was the only vehicle on the road. There were no projectiles, the sunroof glass simply exploded and glass flew into the air. if I was driving at 60 MPH, the exploded glass would have become a projectile and could seriously hurt a bystander. They were no warnings. I filed a complaint with Lexus Reference # 250820001020 but their response was that this was not a mfg issue. I pointed out that they are two class action suits on Lexus, but they insist that this is not a recalled part.…

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2025-093None
ODI 11684648

When we purchased this car in June 2024 it did not have an engine revving issue. The engine, electrical or transmission maybe all of them have SERIOUS SAFETY ISSUES! When driving and you let off the gas pedal the engine starts revving very loudly, it scares the heck out of you because you don't know if you can stop! I have a serious mechanical background, there is always the possibility of the transmission not disengaging and forcing the car NOT to stop! This issue is VERY DANGEROUS AND SCARY! We get very nervous driving a car we paid almost 70…

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ODI 11686483

Was pulling into parking spot when car went haywire and started accelerating on its own. It would not stop until it has hit 5 cars and crashed into a cement wall. The brakes did NOT stop the acceleration. This occurred at the exact same time there was an incoming call which was not answered. The airbags did NOT deploy. The car appears to be totaled and has been towed to a State Farm affiliated auto yard. There were no indicator lights that something was wrong BUT the Lexus app showed 5 warnings that came in to my text messages same day. The…

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ODI 11688539

Very poor quality front windshield, very fragile. Breaks and chips off very fast even with small rocks which impairs visibility even after repairs leading to replacement of front windshield due to poor visibility especially glare from the sun. Vehicle now has a lots of rock chip damage making to a position to costly repair from $3000 to $5000

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2025-10125V744000
ODI 11693872

Heard clicking noise coming from steering wheel. Car shimmied when breaking off of freeway. Newish car, only 20,611 miles. Took into dealership before anything went awry. Dealership said never heard of the steering problem before. Turned out it was a tie rod going bad and repair was covered by warranty. Break issue was also covered by warranty.

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2025-112None
ODI 11698148 · 16,342 mi

The contact owns a 2024 Lexus RX350H. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the doors failed to unlatch, and the key fob failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the failure had occurred while the contact and her husband were occupying the vehicle. The contact stated that luckily the weather was not cold, or a baby was not in the vehicle during the failure. AAA was contacte…

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ODI 11698301

The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.

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2025-122None
ODI 11703643 · 22,790 mi

The contact owns a 2024 Lexus RX. The contact stated that while idle at a red stoplight, the entire vehicle began to violently jerk back and forth. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a software malfunction, and the failure was replicated. The vehicle was repaired. Medical attention was sought for severe depression, anxiety, PTSD, memory loss, concussion, head, neck, and back injuries. No police report was filed. In addition, the contact stated that after the injuries, she was no l…

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ODI 11708068

Battery has "sulfated" twice in 15 months of ownership. Lexus/dealer have replaced battery two times. Considered safety issue since battery could "die" at any time. Could be locked out of car with infant inside or if battery dies while driving, car could become immobile.

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2026-015None
ODI 11708193

The car started showing multiple error messages on the dash and then shut off while in operation, it would not restart without a service call and battery boost. This has happened multiple times. Online research shows this is a common issue with the hybrid models - the 12v battery doesn't get adequately charged, voltage drops and car ceases to work - even while mid drive on the road, this is extremely scary and dangerous.

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ODI 11708478

I went to reverse the car. Suddenly, the car's automatic emergency breaking system engaged. This occurred on 2 separate occasions. The first time, was in a parking lot during a sunny day. There was definitely nothing behind me, not even a person, but the camera saw a leaf or something small, and engaged the automatic emergency brake. The second time, it was raining in the evening, the sky was dark. I went to reverse (to complete a u-turn in an empty lot). Suddenly the automatic emergency braking engaged. In both instances, if I was reversing (a…

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ODI 11711012

When accelerating at slow speed, the engine or turbo turns off which causes the nose of the car to take a hard nose dive and then turns back on within 1 second but results in a big loud sound coming from engine/transmission. This issue almost caused on accident because it does a hard engine break where I was almost rear ended but from other drivers perspective, it might seem that I’m break checking them. Showed car to Lexus but they said it is normal but it not normal and should be investigated as it can cause harm to everyone involved if accid…

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2026-022None
ODI 11715077

My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. Dealer did not consider this…

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ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

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2026-03326V162000
ODI 11722677

I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [XXX] and a [XXX] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the mechanical backup key also failed to unlock the vehicle from the exterior, preventing immediate rescue. This created a life-threatening entrapment scenario. The doors only …

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ODI 11723240

I was stopped at a red light with brake on, my vehicle leaped forward on its own three times, with the brake on, the force was so strong I thought someone rear-ended me. No warning lights, the acceleration was load.

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ODI 11723513 · 1,624 mi

The contact owned a 2024 Lexus RX 350H. The contact stated that while the vehicle was parked and running, it unexpectedly turned off with the electronic malfunction error message displayed. The vehicle could not able to be restarted, and the contact was unable exit the vehicle due to the failure of the power locks. Roadside Assistance assisted with removing the contact from the vehicle. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle w…

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2026-042None
ODI 11730467 · 17,500 mi

The contact owns a 2024 Lexus RX 350H. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. Additionally, the door latches locked independently, and the contact and wife were locked inside the vehicle for several hours. The contact eventually remembered to pull the mechanical door latch and exited the vehicle. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufact…

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ODI 11731039

When in cruise, the car will merge itself into the next lane if you hold the turn signal partially. If you keep holding it or fully engage the turn signal (maybe you forgot to turn off you signal, or held it too long), the car will merge through the solid white line off the road into a ditch. This happened to me once, and I noticed it trying several other times.

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11752913

The sunroof exploded spontaneously while driving on major road at 65 MPH, nothing hit it and no other vehicle around. No abnormal weather conditions. No warning just a burst into air. Remaining glass fell into vehicle when I opened shade.

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2026-082None
ODI 11754510

While on a long road trip on a hot day, on the interstate, the car suddenly lost speed and would not accelerate. It was like the car had shifted into neutral. I was coasting on the interstate, steadily slowing, and was forced to pull over to the shoulder. I turned the car off and waited a couple of minutes then turned the car back on. No error messages were displaying at that time. About 5-10 minutes later, I pulled over for a planned stop. My husband assumed driving responsibilities when we got back into the car. Upon trying to get back on th…

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ODI 11758753

I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year. I called Lexus headquarters in Texas and was told that there is a remedy but Stevenson Lexus has never offered that to me.

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2026-09 (partial)2None
ODI 11766538

A 2024 Lexus RX 350 H 12 volt battery is discharging leaving owners stranded. AAA must be called to jump the battery. This has happened four times, each when opening car doors to clean the vehicle. From my understanding the battery discharges within 5 minutes leaving the auxiliary system without power and the inability to start the car. Not exactly sure what is causing the battery drain but vehicle becomes unable to move, open doors or move since drive train will not allow any movement. Owners have been stranded four times waiting on …

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ODI 11767478

Cruise control engaged and going 70mph. Brakes engaged and brake light came on in dash indication crash braking. Brakes slammed on and car decelerates to 5 mph before getting operating control back. No cars within 200 ft no road obstacles. Acceleration did not respond and unable to gain control and prevent danger problem.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 239 reports

2022: 17 complaints · 2023: 39 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20224817
2023143039
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222900
20236001

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherEngineService BrakesPower TrainForward Collision Avoidance: Automatic Emergency BrakingElectrical System:12v/24v/48v BatteryVehicle Speed Control
Electrical System—
1
ODI 11715077

My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. Dealer did not consider this…

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1
ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

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1
ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

Look up ODI 11639180 at NHTSA ↗

00
1
ODI 11722677

I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [XXX] and a [XXX] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the mechanical backup key also failed to unlock the vehicle from the exterior, preventing immediate rescue. This created a life-threatening entrapment scenario. The doors only …

Look up ODI 11722677 at NHTSA ↗

0
Unknown Or Other
1
ODI 11715077

My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. Dealer did not consider this…

Look up ODI 11715077 at NHTSA ↗

—00
1
ODI 11754510

While on a long road trip on a hot day, on the interstate, the car suddenly lost speed and would not accelerate. It was like the car had shifted into neutral. I was coasting on the interstate, steadily slowing, and was forced to pull over to the shoulder. I turned the car off and waited a couple of minutes then turned the car back on. No error messages were displaying at that time. About 5-10 minutes later, I pulled over for a planned stop. My husband assumed driving responsibilities when we got back into the car. Upon trying to get back on th…

Look up ODI 11754510 at NHTSA ↗

00
2
ODI 11653058

I was trying to park behind a car. Slowed down the car. Just about 20 feet behind the car, the car suddenly started to accelerate. The speed was super fast. I had to step on the brake some hard to stop the car. Fortunately the car stopped just in time. No crash happened.

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ODI 11653060

When I was parking my car 20 feet behind a car by the street , the car suddenly accelerated. I stepped hard on the brake and fortunately stopped the car about 3 feet from the car in the front. No crash happened

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Engine
1
ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

Look up ODI 11639180 at NHTSA ↗

0—
2
ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

Look up ODI 11639180 at NHTSA ↗

2
ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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ODI 11714118

When coming from a stop, the car will not respond to the gas pedal being engaged OR it will begin to engage and then no response leaving the car rolling for a few seconds until a response is recieved and the car engages again. This has caused us to be put in harms way MANY times with oncoming traffic when making turns or in front of oncoming traffic in intersections. The dealer states this is not a known issue however it is all over the internet that hundreds of reports of this issue have been made. The dealer states no fix since they don't "ha…

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000
Service Brakes
1
ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

Look up ODI 11639180 at NHTSA ↗

0
2
ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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ODI 11639180

When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not ful…

Look up ODI 11639180 at NHTSA ↗

—
2
ODI 11578930

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

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ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

Look up ODI 11636883 at NHTSA ↗

1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

Look up ODI 11717700 at NHTSA ↗

0
1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

Look up ODI 11717700 at NHTSA ↗

Power Train0
1
ODI 11754510

While on a long road trip on a hot day, on the interstate, the car suddenly lost speed and would not accelerate. It was like the car had shifted into neutral. I was coasting on the interstate, steadily slowing, and was forced to pull over to the shoulder. I turned the car off and waited a couple of minutes then turned the car back on. No error messages were displaying at that time. About 5-10 minutes later, I pulled over for a planned stop. My husband assumed driving responsibilities when we got back into the car. Upon trying to get back on th…

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2
ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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ODI 11714118

When coming from a stop, the car will not respond to the gas pedal being engaged OR it will begin to engage and then no response leaving the car rolling for a few seconds until a response is recieved and the car engages again. This has caused us to be put in harms way MANY times with oncoming traffic when making turns or in front of oncoming traffic in intersections. The dealer states this is not a known issue however it is all over the internet that hundreds of reports of this issue have been made. The dealer states no fix since they don't "ha…

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2
ODI 11578930

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

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ODI 11636883

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos [XXX] to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the fact that it w…

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—000
Forward Collision Avoidance: Automatic Emergency Braking000
1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

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0—0
1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

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Electrical System:12v/24v/48v Battery
1
ODI 11722677

I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [XXX] and a [XXX] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the mechanical backup key also failed to unlock the vehicle from the exterior, preventing immediate rescue. This created a life-threatening entrapment scenario. The doors only …

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00000—0
Vehicle Speed Control0
2
ODI 11653058

I was trying to park behind a car. Slowed down the car. Just about 20 feet behind the car, the car suddenly started to accelerate. The speed was super fast. I had to step on the brake some hard to stop the car. Fortunately the car stopped just in time. No crash happened.

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ODI 11653060

When I was parking my car 20 feet behind a car by the street , the car suddenly accelerated. I stepped hard on the brake and fortunately stopped the car about 3 feet from the car in the front. No crash happened

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0
1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

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0
1
ODI 11717700

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 15.8% of complaints

Median mileage: 9,500 mi (4 usable records).

ODI 11562080 · 1,020 mi

The contact owns a 2024 Lexus RX350H. The contact stated that while the vehicle was started, the Forward Collision Avoidance system and air bag warning lights illuminated. The vehicle was taken to a dealer for 17 days, where it was diagnosed that a software update was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that there was no fix for the failure. The failure mileage was 1,020.

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ODI 11591818 · 1,500 mi

The contact owns a 2024 Lexus RX450. The contact stated that upon attempting to enter the vehicle, the vehicle failed to unlock with the key fob, prompting the contact to attempt to manually unlock the vehicle; however, the vehicle failed to unlock. The contact called Roadside Assistance and was determined that the battery was drained and was able to jumpstart the vehicle after using a Slim Jim to open the door. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was …

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ODI 11617988

Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety hazard as a child or disabled person could have been locked inside. Tow driver could not “pop” the door lock. Despite pulling up on the inside handle, the door would not open. Towed to dealer. Thus far dealer has no solution. Dealer said they are…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

4 mentions · 7.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11648649

The vehicle would not start. It is a known problem with this PHEV that if car is not used for a couple of days the 12v battery becomes depleted and the car cannot be started and all systems of the car are dead.

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ODI 11664407

From last month, I am receiving a lot of messages on my IPhone that multiple rear doors are open, please check the doors. Over night RX2024H draining the Battery and a lot of time it shows on screen red. Today again it showed only close to 20% charge left. I took the RX to Roseville Lexus and they perform 10K miles service and advise me that this RX350H has issues with the notices sending to owner's cell phones. They advised me to delete my account and logoff on my cell for Lexus App. Now I am driving on GUEST Mode and it still has the Batter…

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ODI 11722677

I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [XXX] and a [XXX] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the mechanical backup key also failed to unlock the vehicle from the exterior, preventing immediate rescue. This created a life-threatening entrapment scenario. The doors only …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11578930

I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 1.8% of complaints

Median mileage: 22,790 mi (1 usable records).

ODI 11703643 · 22,790 mi

The contact owns a 2024 Lexus RX. The contact stated that while idle at a red stoplight, the entire vehicle began to violently jerk back and forth. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a software malfunction, and the failure was replicated. The vehicle was repaired. Medical attention was sought for severe depression, anxiety, PTSD, memory loss, concussion, head, neck, and back injuries. No police report was filed. In addition, the contact stated that after the injuries, she was no l…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 1.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11629328

While driving on a local highway recently, my forearm brushed the automatic shift knob while reaching to place my phone on the wireless charging pad. The transmission shifted into neutral, resulting in an unexpected loss of speed. It took me a few seconds to realize what had happened - I shifted back into Drive, and resumed my trip. No accident resulted from this, but it has happened twice in the month that I have owned the car. I reported the issue to the dealership thinking my car had a problem - they said that this is the way the car is de…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b