Auto Recall Watch
U.S. public vehicle records

2008 Lexus RX350: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

126 owner complaints analyzed

0 distinct recall campaigns

69,000 mi median reported failure mileage

Scope: 2008 model year. Data updated: . 101 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 20 of 126 complaints (15.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2015.9%
Steering behavior2015.9%
Electrical and battery issues97.1%
Transmission and shifting43.2%
Engine operation32.4%
Fuel system concerns10.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
20
Steering
18
Electrical System
17
Vehicle Speed Control
14
Engine
12
Structure:Body
11
Structure
10
Exterior Lighting
7
Component breakdown data
CategoryCount
Unknown Or Other20
Steering18
Electrical System17
Vehicle Speed Control14
Engine12
Structure:Body11
Structure10
Exterior Lighting7

Unknown Or Other: 20; Steering: 18; Electrical System: 17; Vehicle Speed Control: 14; Engine: 12; Structure:Body: 11; Structure: 10; Exterior Lighting: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
15
50,000 to 74,999
25
75,000 to 99,999
20
100,000 to 149,999
21
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,99915
50,000 to 74,99925
75,000 to 99,99920
100,000 to 149,99921
150,000 and above5

Under 25,000: 15; 25,000 to 49,999: 15; 50,000 to 74,999: 25; 75,000 to 99,999: 20; 100,000 to 149,999: 21; 150,000 and above: 5

50,000 to 74,999 miles has the most reports with usable mileage (25). 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
3
2008
2
2009
3
2010
13
2011
2
2012
7
2013
9
2014
19
2015
21
2016
12
2017
14
2018
16
2019
5
Complaints over time data
CategoryCount
20073
20082
20093
201013
20112
20127
20139
201419
201521
201612
201714
201816
20195

2007: 3; 2008: 2; 2009: 3; 2010: 13; 2011: 2; 2012: 7; 2013: 9; 2014: 19; 2015: 21; 2016: 12; 2017: 14; 2018: 16; 2019: 5

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 20 complaint narratives. Steering behavior appears in 20 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10200237 · 2007-08-21 (August 21, 2007)

I AM WRITING TO BRING TO YOUR ATTENTION A VERY SERIOUS AND TROUBLING INCIDENT THAT RECENTLY OCCURRED WHILE I WAS DRIVING MY BRAND NEW LEXUS RX350. IT IS NO EXAGGERATION TO SAY THAT MY PASSENGER AND I WERE EXTREMELY LUCKY TO NOT HAVE INCURRED SERIOUS INJURY, OR EVEN DEATH. WHILE DRIVING ON A VERY BUSY HIGHWAY, A DEFECT IN THE LEFT FRONT (DRIVER'S SIDE) GLASS CAUSED AN EXPLOSION THAT COULD HAVE LED TO VERY DIRE CONSEQUENCES. THE INCIDENT OCCURRED AT AROUND 10:30 AM ON JULY 27, 2007 WHILE WE WERE TRAVELING NORTHBOUND ON I-95 IN FLORIDA. WE WERE…

Owner-reported narrative. 3,600 miles reported. Look up ODI 10200237 at NHTSA ↗

Owner report 10205829 · 2007-10-16 (October 16, 2007)

TL*THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN DRAGGING AND WOULD NOT ACCELERATE OVER 50 MPH. THE VEHICLE WAS PULLED OVER AND SMOKE WAS COMING FROM THE WHEEL ASSEMBLY. THE BRAKES LOCKED. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY FOR 5 MILES. THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 13,000.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10205829 at NHTSA ↗

Owner report 10211008 · 2007-12-06 (December 6, 2007)

TL*THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE REAR AND SIDE WINDOWS ARE DARK DUE TO TINTING. THE POLICE STATED THAT TINTING IS ILLEGAL. THE MANUFACTURER STATED THAT THE WINDOWS HAVE STANDARD FACTORY TINT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 7,000.

Owner-reported narrative. Look up ODI 10211008 at NHTSA ↗

Owner report 10216447 · 2008-01-29 (January 29, 2008)

THIS IS A COMPLAINT ON THE DIM, WEAK BACK-UP LIGHTS IN THE 2008 LEXUS RX-350. *CN

Owner-reported narrative. Look up ODI 10216447 at NHTSA ↗

Owner report 10227666 · 2008-05-13 (May 13, 2008)

AS I PUT THE VEHICLE IN REVERSE, IT RAPIDLY AND SUDDENLY ACCELERATED OUT OF CONTROL AND HIT A LIGHT POST. TRYING TO REGAIN CONTROL, I PUT ON THE BRAKE AND SHIFTED TO DRIVE, WHERE IT SUDDENLY AND VERY RAPIDLY SPED FORWARD AND HIT A FENCE BEFORE I COULD STOP THE VEHICLE. WHEN THIS OCCURRED, THE COUPLE I WAS DINING WITH HEARD THE CAR BACKFIRE TWICE WHICH CAUGHT THEIR ATTENTION. I COULD NOT HEAR THE BACKFIRE INSIDE OF THE VEHICLE. THE ACCELERATION WAS EXTREMELY RAPID AND DANGEROUS. THE VEHICLE DID THIS ON ITS OWN. THIS IS NOT A CASE OF WHERE …

Owner-reported narrative. 1,871 miles reported. Look up ODI 10227666 at NHTSA ↗

Owner report 10259253 · 2009-02-18 (February 18, 2009)

REAR BACK UP LIGHTS DON'T SEEM BRIGHT, CANT SEE VERY WELL WHEN BACKING UP AT NIGHT. COULD BE A POTENTIAL INCIDENT IN THE FUTURE. *TR

Owner-reported narrative. Look up ODI 10259253 at NHTSA ↗

Owner report 10273660 · 2009-06-12 (June 12, 2009)

TL*THE CONTACT OWNS A 2008 LEXUS RX350. WHEN THE CONTACT PURCHASED THE VEHICLE, SHE NOTICED THAT THE PASSENGER SIDE AIR BAG WAS INOPERATIVE. IN FEBRUARY OF 2008, THE AIR BAG LIGHT ILLUMINATED AND READ "AIR BAG OFF". IN MAY OF 2009, THE CONTACT FILED A COMPLAINT WITH LEXUS REGARDING THE ISSUE. THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE ON FOUR OCCASIONS, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 12,790. UPDATED 07/08/09. *LJ THE AIR BAG LIGHT WOULD READ OFF, WHEN THE PASSENGER SIT WAS OCCUPIED. UPDATED 07/08/09.*JB

Owner-reported narrative. 12,790 miles reported. Look up ODI 10273660 at NHTSA ↗

Owner report 10293945 · 2009-11-30 (November 30, 2009)

AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISE…

Owner-reported narrative. 20,800 miles reported. Look up ODI 10293945 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

126 unique complaints in this selection. Analysis snapshot: 2026-09-30.

80.2%Usable mileage101 / 126 records
100.0%Valid incident date126 / 126 records
100.0%Valid filing date126 / 126 records
100.0%Ordered incident and filing dates126 / 126 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200920102011201220132014201520162017201820192020202120222023
Vehicle Speed Control
66.2%
ODI 10293953 · 14,000 mi

TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR

Look up ODI 10293953 at NHTSA ↗

3739.4%
ODI 10304828 · 2,500 mi

LEXUS 2010 RX 350 CRUISE CONTROL TRAVELING AT 75 MPH IN ARIZONA HAD TO SLOW DOWN TO ABOUT 55 MPH AND WHEN THE CRUISE CONTROL WAS RESUMED THE VEHICLE ROARED AHEAD. THE ACCELERATION WAS EXTREME (PUSHED US BACK IN OUR SEATS) AND STOPPED AFTER CRUISE CONTROL WAS TURNED OFF. *TR

Look up ODI 10304828 at NHTSA ↗

826.7%
ODI 10433369

2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE WAS DEEMED TOTALED. THE CONSUMER BELIEVED THE BRAKES MAY HAVE FAILED. *JB

Look up ODI 10433369 at NHTSA ↗

1030.3%
ODI 10463655 · 2,590 mi

ON 6/25/2012- AT 7:10 AM, I WAS PULLING INTO THE PARKING SPOT FOR MY VEHICLE IN MY HOSPITAL PARKING LOT FOR A SCHEDULED SURGICAL CASE, WHERE I WORK AS AN OB/GYN PHYSICIAN/SURGEON . AS I TURNED TO THE PARKING SPOT AT THE USUAL, APPROXIMATELY 2-4 MILES /HR SPEED ( THE SPEED AT WHICH NORMALLY ONE PARKS THE CAR), I NOTICED THAT MY ACCELERATOR PEDAL DID NOT BOUNCE BACK TO ITS ORIGINAL POSITION AS IT NORMALLY SHOULD OR WOULD. THEN MY RT FOOT WAS ON THE BRAKES TO JUST STOP THE VEHICLE IN MY PARKING SPOT. THEN JUST INSTANTLY THE VEHICLE HAD INCREASED S…

Look up ODI 10463655 at NHTSA ↗

413.8%
ODI 10897034 · 18,000 mi

ON THE GARAGE DRIVEWAY, SUDDENLY MY CAR ACCELERATED IN THE REVERSE GEAR AND COULD NOT BE STOPPED EVEN AFTER PRESSING THE BRAKE. THE CAR COMPLETELY WENT OUT OF CONTROL IN THE REVERSE AND CRASHED INTO MY BACKYARD FENCE, PLOWED THROUGH IT AND FINALLY CAME TO A STOP AFTER HITTING MY RAISED PATIO!

Look up ODI 10897034 at NHTSA ↗

00.0%

No examples available for this selection.

716.7%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

Look up ODI 10850385 at NHTSA ↗

58.6%
ODI 10861106 · 1,500 mi

BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR

Look up ODI 10861106 at NHTSA ↗

613.0%
ODI 10957869 · 2,900 mi

WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A…

Look up ODI 10957869 at NHTSA ↗

316.7%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

Look up ODI 11150133 at NHTSA ↗

412.9%
ODI 11193046 · 1,116 mi

THE CAR ABRUPTLY JERKS FORWARDS OR SLOWS DOWN WHEN SWITCHING GEARS. THERE IS A KNOCKING SOUND WHEN YOU ACCELERATE. THE RPM INCREASE TO 6K-7K BEFORE THE NEXT GEAR IS ENGAGED AND THEN CAR ABRUPTLY THRUSTS FORWARD. THE CAR ACCELERATES AND DECELERATES RANDOMLY. THIS CAR CANNOT BE DRIVEN SAFELY IN THIS CONDITION. THE CAR ONLY HAVE 1116 MILES AND IS A 2019 MODEL.

Look up ODI 11193046 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
1212.4%
ODI 10561350 · 108,000 mi

WHILE DRIVING IN THE VERY BUSY FREEWAY, THE CAR SUDDENLY STOPPED WITHOUT ANY PRIOR WARNING OR ANY SIGNAL. UPON LEXUS DEALER INSPECTION, THE CAUSE WAS , BOLTS USED TO SECURE THE VARIABLE VALVE TIMING CONTROL DEVICE CAN BECOME LOOSE, ONE OF THE BOLTS CAME OUT AND CAUSED THE TIMING CHAIN TO BREAK AND IT BROKE THE ENGINE HEAD, CAUSING THE VEHICLE TO STOP WHILE BEING DRIVEN. LEXUS HAS NOT RECALLED THE RX 350 MODELS, HOWEVER ON SEPTEMBER 3, 2013 LEXUS HAS RECALLED IS 350, IS 350C AND GS 350 VEHICLES FOR THE EXACT SAME REASON. MY CAR HAS ALWAYS BEEN S…

Look up ODI 10561350 at NHTSA ↗

88.5%
ODI 10693769 · 151,000 mi

THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR

Look up ODI 10693769 at NHTSA ↗

723.3%
ODI 10821928

1) ENGINE OIL LEAK AT 15,000 MILES ONLY ON MAY 8, 2013 (AFTER MERELY "2 YEARS OLD") 2) ANOTHER 3 LEAKS IN YEAR 2015 ALONE A) ENGINE OIL LEAK AGAIN ON MARCH 27, 2015 ( 33,802 MILES ONLY ) B) LESS THAN 2 MONTHS, ENGINE OIL LEAK AGAIN ON MAY 7, 2015 ( 35,284 MILES ONLY ) C) REPEAT THE 4TH TIME ENGINE OIL LEAK AGAIN ON DEC. 26,2015 (44,013 MILES ONLY ) *** PER ALL 4 REPAIR SERVICE INVOICES/RECORDS PROVIDED BY LONGO LEXUS DEALERSHIP, CALIFORNIA, THIS IS MAJOR ENGINE OIL LEAKS PROBLEM!!!!

Look up ODI 10821928 at NHTSA ↗

412.1%
ODI 11039353 · 54,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS RX350. WHILE DRIVING APPROXIMATELY 50 MPH, THE LOW ENGINE OIL PRESSURE WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT DOWN. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS STEVEN CREEK, SANTA CLARA, CA, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND THAT THE SENSOR NEEDED TO THE REPLACED. THE FAILURES WERE REPAIRED, BUT RECURRED TEN DAYS LATER WHILE DRIVING APPROXIMATELY 60 MPH. THE VE…

Look up ODI 11039353 at NHTSA ↗

26.9%
ODI 10851248 · 40,000 mi

DRIVING NORMAL SPEED ON FRWY #1 LANE(4 LANE) - NO WARNING-LIGHTS OR ANYTHING, SMOKE FROM ENGINE COMPARTMENT, PULLED OFF FRWY GOT OUT OPEN PASS SIDE DOOR TO RETRIEVE PURSE THEN SAW FLAMES COME THROUGH ON DRIVER SIDE, CLOSED DOOR AND CALLED 911 - CAR ENGINE ON FIRE

Look up ODI 10851248 at NHTSA ↗

00.0%

No examples available for this selection.

921.4%
ODI 10762139 · 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE …

Look up ODI 10762139 at NHTSA ↗

58.6%
ODI 10840149 · 120 mi

"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT

Look up ODI 10840149 at NHTSA ↗

613.0%
ODI 11014807 · 7,700 mi

WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS…

Look up ODI 11014807 at NHTSA ↗

316.7%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

Look up ODI 11150133 at NHTSA ↗

39.7%
ODI 11252457 · 2,800 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AND SET AT 72 MPH, THE DRIVER REDUCED THE SPEED TO APPROXIMATELY 60 MPH WHEN SWITCHING LANES. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE PAST THE SET CRUISE CONTROL SPEED OF 72 MPH AND CONTINUED TO ACCELERATE TO APPROXIMATELY 80 MPH. AFTER DEACTIVATING THE CRUISE CONTROL FEATURE, THE VEHICLE CONTINUED TO ACCELERATE AND THE RPMS INCREASED BEFORE THE SPEED EVENTUALLY WAS REDUCED. THE CAUSE OF THE FAILURE WAS NOT DETERM…

Look up ODI 11252457 at NHTSA ↗

114.3%
ODI 11363475 · 2,450 mi

CAR SHUTS OFF WHILE DRIVING

Look up ODI 11363475 at NHTSA ↗

00.0%

No examples available for this selection.

110.0%
ODI 11526488

What component or system failed or malfunctioned, and is it available for inspection upon request? The exhaust in my 2022 RX350 causes droning and vibrations at 1500rpm while driving at 25-30mph and 55-60mph. Most of the vivrations can be felt at the catalytic converter exhaust assembly. How was your safety or the safety of others put at risk? The vibrations and droning causes a sensory “shock” as the vehicle approaches 1500rpm at 25-30 and 55-60mph. This has caused me to be caught off guard while I am focused on driving on busy streets and…

Look up ODI 11526488 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
88.2%
ODI 10322244 · 11,072 mi

THE NAVIGATION SYSTEM MAP ICON DOES NOT MATCH ACTUAL LOCATION OF VEHICLLE AS THE MAP IS OF A DIFFERENT AREA AND OFTEN ICON IS NOT ON A ROAD.

Look up ODI 10322244 at NHTSA ↗

22.1%
ODI 11096971 · 47,000 mi

THE VEHICLE WAS APPROACHING A STOPLIGHT AND BEFORE COMING TO A COMPLETE STOP, SMOKE EMERGED FROM UNDERNEATH THE CAR. WITHIN A MINUTE THE CAR CAUGHT FIRE WHICH COMPLETELY BURNED THE ENGINE AND THE FIRE SPREAD INTO THE CABIN. PRIOR TO THIS INCIDENT, WE HAVE NEVER EXPERIENCED ANY MINOR OR MAJOR ISSUES WITH THE VEHICLE. THIS VEHICLE ALSO UNDERWENT REGULAR MAINTENANCE PRIOR TO INCIDENT.

Look up ODI 11096971 at NHTSA ↗

13.3%
ODI 10789422 · 43,000 mi

ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT IN TO PARKING, THE VEHICLE SUDDENLY ACCELERATED ITSELF AND MOVED APPROXIMATELY 40 FT FORWARD. THE CAR SPRANG OUT GOING OVER A CEMENT PARKING BLOCK, IRON FENCE THAT WAS DIVIDING ONE BUILDING'S PARKING LOT TO ANOTHER, AND FELL ABOUT 5 FT BELOW SINCE THE PARKING LOT WAS IN HIGHER LEVEL THAN OTHER BUILDING'S PARKING LOT. THE VEHICLE KEPT MOVING EVEN AFTER FALLING FROM THE HIGHER GROUND AND CAME TO A STOP AFTER HITTING A TREE.

Look up ODI 10789422 at NHTSA ↗

00.0%

No examples available for this selection.

620.7%
ODI 10785135 · 12,000 mi

UNDER ACCELERATION ON TO THE HIGHWAY EXHAUST SMELLS WILL ENTER THE VEHICLE THRU THE AIR CONDITIONING VENTS WHEN A/C IS IN RECIRCULATE MODE. SMELLS WILL SUBSIDE WHEN CRUISING SPEEDS ARE REACHED. WHILE AT HIGHWAY SPEEDS WHEN ACCELERATING TO PASS VEHICLES THE SMELLS WILL MOMENTARILY ENTER THE CABIN UNDER ACCELERATION AND WILL SUBSIDE WHEN BACK TO CRUISE SPEED. WILL NOT HAPPEN WHEN DRIVING AROUND TOWN. BROUGHT TO DEALER MANY TIMES FOR REPAIR CANNOT FIX.

Look up ODI 10785135 at NHTSA ↗

213.3%
ODI 10693369 · 15,000 mi

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

Look up ODI 10693369 at NHTSA ↗

1023.8%
ODI 10747198 · 300 mi

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE DEALER, WHO RESPONDED THAT I MUST HAVE BEEN HIT BY A ROCK. AS THERE WERE NO VEHICLES AROUND FOR MILES, I AM CONFIDENT IT WAS NOT A ROCK BUT A MANUFA…

Look up ODI 10747198 at NHTSA ↗

1932.8%
ODI 10883713 · 587 mi

SUNROOF LEAK IN HEAVY RAIN. LEAKED THROUGH AREA AROUND DRIVERS BLUETOOTH MICROPHONE. SERVICE DEPARTMENT ADVISED THIS WAS THE SECOND VEHICLE BROUGHT IN FOR THIS PROBLEM.

Look up ODI 10883713 at NHTSA ↗

817.4%
ODI 10994051 · 40,000 mi

PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT [phone removed] HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.

Look up ODI 10994051 at NHTSA ↗

422.2%
ODI 11194010 · 3,671 mi

I WAS TRAVELING ON A 4 LANE DIVIDED HIGHWAY AT 60MPH. WEATHER CONDITION WAS SUNNY AND 10DEG. SUDDENLY I HEARD A LOUD CRACKING NOISE THAT WAS STARTLING. FORTUNATELY THERE WERE NO OTHER CARS AROUND AND THE INTERIOR SHADE WAS CLOSED. I ARRIVED AT MY DESTINATION TO FIND THE SUNRROOF HAD SHATTERED AND THERE WAS GLASS SHARDS ON THE INTERIOR SHADE. I HAVE ONLY HAD THIS CAR 5 MO., AM THE ONLY DRIVER. THE CAR IS PARKED IN THE GARAGE OVERNIGHT AND I HAVE NEVER OPENED THE SUNROOF OR THE INTERIOR SHADE. I RETURNED THE CAR WITHIN TWO HOURS OF THE EVENT FO…

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26.5%
ODI 11287058 · 3,000 mi

BLIND SPOT MONITORING ON PASSENGER SIDE ONLY WORKS ABOUT 50% OF THE TIME. DRIVER'S SIDE IS FINE. SYSTEM ON PASSENGER SIDE DOES NOT REGISTER OR "SEE" ABOUT HALF OF THE VEHICLES WHEN OVERTAKING OR BEING OVERTAKEN.

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114.3%
ODI 11383348 · 32 mi

LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.

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1100.0%
ODI 11383206 · 60 mi

I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.

Look up ODI 11383206 at NHTSA ↗

330.0%
ODI 11464628 · 1,356 mi

Driving on I80E in Iowa with cruise control set at 70 mph, warning light for AWD failure came on, followed by engine light and all warning lights. Coasted into breakdown lane and had definite loss of power. Became aware of fire by fellow motorist running toward the car with fire extinguisher. Saw black smoke and fire coming from front of car. Forced to evacuate car on interstate, smoke in east and westbound lanes. The car was consumed in about 20 minutes. Insurance company- AAA - has inspected car. Unknown if Lexus has inspected. Remains taken …

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125.0%
ODI 11531003

1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by dealer. 3) Messages appear on the display/dashboard screen beginning prior to April 11, 2023, when I started taking note Note: This occurs when vehicle is parked or moving

Look up ODI 11531003 at NHTSA ↗

Steering
2828.9%
ODI 10308514 · 9,000 mi

VEHICLE WILL AT RANDOM BEGIN TO PULL TO THE LEFT. *TR

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55.3%
ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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13.3%
ODI 11166379 · 43,000 mi

CLICKING SOUND WHEN TURNING RIGHT OR LEFT

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13.0%
ODI 11195846 · 32,000 mi

VEHICLE CURRENT MILEAGE IS 32K APPRX GARAGE KEPT. FRONT PASSENGER BELT LOCKS FREQUENTLY. ALSO THE STEERING GOT HARD. NO LEAKING OF ANY SORT OF OIL TOO. CURRENTLY THE VEHICLE IS BEING USED BUT SCARED IF STEERING MOTION WOULD FREEZE.

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13.4%
ODI 11511160 · 46,000 mi

The contact owns a 2013 Lexus RX350. The contact stated that while driving at speeds exceeding 70 MPH, the steering wheel was violently shaking and vibrating. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the failure was no longer covered under an unknown Extended Service Campaign. The local dealer was not notified of the failure. The failure mileage was 46,000. The contact stated that the manufacturer did not want to address the issue due to the vehicle's model year…

Look up ODI 11511160 at NHTSA ↗

00.0%

No examples available for this selection.

12.4%
ODI 11144947 · 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED AT THE SAME AREA ON THE INTERSTATE). THE CAR WAS TAKEN, BOTH TIMES, AFTER THE INCIDENT FOR INSPECTION AT THE DEALER. THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE ISSUE OR FIND ANY PROBLEMS. FOR ME, THIS IS A SERIOUS SAFETY CONCERN. SUDDEN UNE…

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35.2%
ODI 10928872 · 26,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR

Look up ODI 10928872 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
33.1%
ODI 10616253

RECALL THERE HAS BEEN A SERIES OF COMPLAINTS REGARDING THE DASHBOARD OF LEXUS GETTING STICKY AND CRACKING FURTHER AND FURTHER AS TIME GOES BY. I AM NOW ALSO INCLUDED IN THIS LIST OF UNSATISFIED AND CONCERNED OWNER. MY 2009 LEXUS RX350 HAS NOTICEABLE STICKINESS IN THE DASHBOARD AND CRACKING IN CERTAIN LOCATIONS ALL OVER THE DASHBOARD. WHAT IS ALARMING IS THAT THE CRACKS ARE BEGINNING TO BE MORE NOTICEABLE AROUND OR ON THE AIRBAG LOCATION ON THE DASHBOARD. I AM ALARMED AND CONCERNED BECAUSE OF HOW THE CRACKS IS SPREADING IT MAY CAUSE THE AIRBA…

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99.6%
ODI 10436324 · 18,000 mi

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND LOSS CONTROL OF THE VEHICLE DUE TO AN UNEXPECTED HEALTH RELATED ISSUE. THE VEHICLE CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND CHEST AREA. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED AND THE FRONT PASSENGER'S SIDE AIR BAG FAILED TO DEPLOY WITH THE SUBSTANTIAL IMPACT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE F…

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620.0%
ODI 10503249 · 31,000 mi

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR …

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412.1%
ODI 10945208

I WAS STOPPED TURNING RIGHT FORM ONE CITY STREET ONTO ANOTHER CITY STREET WHEN I WAS HIT FROM BEHIND. THE AIRBAG DID NOT DEPLOY NOR DID THE SEAT BELT STOP ME FROM CAREENING FORWARD IN THE SEAT CAUSING MY HEAD TO HIT THE STEERING WHEEL. I RECEIVED A CUT OVER MY RIGHT EYE FROM THE IMPACT.

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26.9%
ODI 11074510 · 53,000 mi

TL* THE CONTACT OWNED A 2013 LEXUS RX350. WHILE DRIVING 30 MPH,THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. A POLICE REPORT WAS FILED. THE PASSENGER WAS INJURED AND REQUIRED MEDICAL ATTENTION AT LEESBURG HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXI…

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426.7%
ODI 10607987 · 3,500 mi

TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,500. UPDATED 08/19/14*LJ THE LIGHT POLE BOUNCED OFF THE VEHICLE, AND FELL IN THE STREET. UPDATED 08/21/14

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511.9%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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915.5%
ODI 10872445

I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.

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48.7%
ODI 11120438 · 17,000 mi

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING 140 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. IN ADDITION, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A COLLISION REPAIR FACILITY WHERE THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS ALSO TAKEN TO WESTSIDE LEXUS SALES (12000 KATY FWY, HOUSTON, TX 77079, [phone removed]) WHERE THE CONTACT WAS INFORMED T…

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15.6%
ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

110.0%
ODI 11483867

I was a passenger in an accident. I was sitting in the front passenger seat. We were sitting in standstill traffic. Our vehicle was struck from behind; it caused the vehicle to shift and was hit again on front driver side of the vehicle. Airbag’s deployed on the driver side (front and back) but not the front passenger. Seatbelts were worn. I suffered a concussion and a herniated disc.

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125.0%
ODI 11526582 · 26,000 mi

The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had no…

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Electrical System
77.2%
ODI 10346722 · 15,240 mi

THE RADIO/CD UNIT WHEN CHANGING STATIONS WILL TURN UNIT OFF AND EJECT A CD FROM THE UNIT. THIS OCCURS INTERMITTENTLY. IN ADDITION THE BACKLIGHT DISPLAY FLASHES ON AND OFF INTERMITTENTLY. DEALER STATES THAT NO PROBLEM HAS BEEN FOUND WHEN TROUBLESHOOTING. *TR

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1111.7%
ODI 10328605

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT STATED THE VEHICLE ABNORMALLY LUNGED FORWARD AND STALLED. THIS WAS NOT THE FIRST OCCURRENCE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE AWARE OF THE FAILURE BUT HAD NOT DEEMED THE ISSUE AS A SAFETY CONCERN. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 2,450. UPDATED 07/06/10. *LJ THE CONSUMER STATED WHEN GOING FROM REVERSE TO DRIVE ON THE STREET, THE VEHICLE WOULD STALL. UPDA…

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13.3%
ODI 11078721 · 66,437 mi

12/7/2017 I PULLED INTO MY DRIVEWAY TO PARK AT 1 PM. I SLOWED DOWN I HAD MY FOOT ON THE BRAKE, I WAS PUTTING IT INTO THE PARK POSITION WHEN THE CAR LUNGED FORWARD AND AND PUT A HOLE IN THE GARAGE DOOR AND KNOCKED IT OFF TRACK.I WAS STUNNED & SURPRISED.MY HUSBAND AND I COULD NOT DUPLICATE THIS ACTION. ON 12/14/17 I PULLED INTO THE PARKING LOT AT FOY PARK IN BURBANK CA. I SLOWLY PULLED INTO A PARKING SPACE ,MY FOOT WAS ON THE BRAKE AS I PUT THE CAR INTO THE PARK POSITION THE ENGINE REVVED AND THE CAR TOOK OFF OVER A CEMENT PARKING BLOCK AND OVE…

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412.1%
ODI 10452684 · 7,000 mi

I WAS TOLD THAT A CIRCUT BREAKER FAILED UNDER THE DASH ,AS TO THE CAUSE. I BOUGHT THIS CAR NEW AND HAD SOME STRANGE ELECTRIAL ISSUES. THE CAR WAS A TOTAL LOSS. *TR

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517.2%
ODI 11083701

MY 2013 LEXUS AWD RX 350 HAS A FAULTY WIRE HARNESS WHICH HAS SHORTED OUT ITS GPS NAVIGATION SYSTEM, RADIO, AND MEDIA CENTER. I REPLACED THE HEADLAMP ON THE PASSENGERS SIDE AND THE BLAST, BUT THE 15 AMP FUSE CONTINUES TO BLOW OUT. THEREFORE, THE FAULTY WIRE HARNESS HAS CAUSED MY HEADLIGHTS, GPS NAVIGATION SYSTEM, AND RADIO TO NO LONGER WORK.

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213.3%
ODI 10560238 · 1,700 mi

TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT SHE OPENED THE LIFT GATE WITH THE AUTOMATED BUTTON TO GIVE A PASSENGER ACCESS TO THE REAR. THE CONTACT ACCIDENTALLY DEPRESSED THE AUTOMATED BUTTON FROM INSIDE OF THE VEHICLE AND THE LIFE GATE SLAMMED ON THE PASSENGER'S HEAD, CAUSING HIS SCALP TO BECOME SPLIT OPEN. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL WHERE THREE STAPLES WERE USED TO CLOSE HIS HEAD INJURY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T…

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37.1%
ODI 10762139 · 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE …

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58.6%
ODI 10840149 · 120 mi

"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT

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48.7%
ODI 11058271 · 12,100 mi

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING, THE INSTRUMENT PANEL TURNED RED AND WENT BLANK. THE CONTACT HEARD THREE BEEPS AND THE INSTRUMENT PANEL TURNED BLACK. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES IN THE PAST YEAR. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST, WATERTOWN, MA 02472), BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,100. THE CONSUMER …

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00.0%

No examples available for this selection.

13.2%
ODI 11189744 · 980 mi

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHEN IT RAINED, WATER ENTERED THE VEHICLE AND CAUSED THE PARK ASSIST SYSTEM TO MALFUNCTION. THE INSTRUMENT PANEL ILLUMINATED AS IF THE VEHICLE WAS ABOUT TO REAR END THE PRECEDING VEHICLE AND THE "LEXUS PARK ASSIST NOT AVAILABLE" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE [phone removed], LOCATED AT 2660 LAURENS RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD TWENTY-FOUR HOURS TO CALL THE CONTACT…

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114.3%
ODI 11363475 · 2,450 mi

CAR SHUTS OFF WHILE DRIVING

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00.0%

No examples available for this selection.

220.0%
ODI 11490564

I have already contacted the dealer and Lexus corporate. If you drive this car with polarized sunglasses all of your gauges disappear and you have no idea of anything with respect to the automobile such as speed or any of the other indications. I was told that they agree that this is a design defect but they will not do anything about it and if they do do something in the future then I should keep watching for a recall. I told them that being unable to wear sunglasses when you have sensitive eyes is unacceptable and not being able to see a sing…

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00.0%

No examples available for this selection.

Power Train
55.2%
ODI 10373067 · 500 mi

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PU…

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66.4%
ODI 10354700

I BOUGHT A NEW LEXUS RX 350 IN AUGUST 2010 AND HAD A COLLISION ON THE THIRD DAY DRIVING THE CAR. I WAS AT A PARKING LOT WAITING FOR A PARKING SPACE. THE ENGINE WOULD SHUT DOWN. WHEN I SAW A PARKING SPACE AVAILABLE, I STARTED THE ENGINE BY PRESSING THE ENGINE BUTTON WITHOUT PRESSING THE BRAKE PEDAL (YOU DON'T NEED TO PRESS THE BRAKE WHEN YOU USE A KEY TO START THE ENGINE). I DID NOT KNOW BY DOING THAT, I ONLY STARTED THE RADIO AND AIR CONDITIONING BUT NOT THE ENGINE ITSELF. I THEN PRESSED THE BRAKE PEDAL AND SHIFTED TO THE DRIVING GEAR. AT …

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413.3%
ODI 10463921 · 12,500 mi

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS

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412.1%
ODI 10440171 · 4 mi

I BOUGHT THE NEW CAR FROM A LEXUS DEALER IN NJ ON SATURDAY 12/03/2011. RIGHT AFTER THE CAR WAS DELIVERED TO ME AND AS I DROVE THE CAR OUT OF THE DEALERSHIP, I NOTICED THAT RPM SURGED WHENEVER GEAR UPSHIFTED SPECIALLY IN 15-40 MPH RANGE. MY WIFE ALSO NOTICED THE SAME ISSUE. WE BROUGHT THE CAR TO THE DEALER ON FOLLOWING FRIDAY, 12/9/2011, AND EXPLAINED THE PROBLEM. WHEN I BROUGHT THE CAR BACK TO THE DEALER FOR INSPECTION, IT HAD ~340 MILES ON IT. ONE MECHANIC AT THE DEALER ROAD TESTED THE CAR WITH ME AND NOTICED THE SAME ISSUE. WE LEFT THE CAR…

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00.0%

No examples available for this selection.

320.0%
ODI 10644118 · 5,500 mi

THE CONTACT OWNS A 2014 LEXUS RX 350. WHILE ATTEMPTING TO PARK THE VEHICLE AFTER A COMPLETE STOP, DURING THE (GEAR) SHIFTING FROM DRIVE TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND HIT / CRASHED ON TO A BUILDING AND SPUN OFF, AND THE IMPACT CAUSED THE VEHICLE TO TRAVEL FOR ABOUT 15 FEET AND STOPPED. AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. NO INJURIES TO ANYONE. THE VEHICLE WAS TOWED TO THE LEXUS DEALERSHIP AND LATER TO DEALERSHIP'S COLLISION SHOP. APPROXIMATE ESTIMATE FOR THE REPAIR IS $21,000. MANUFACTURER WAS NOTIFIED TH…

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24.8%
ODI 10891809 · 13,500 mi

TRANSMISSION UPSHIFT AND DOWNSHIFT TIMING IS WEIRD. PRESS ACCELERATOR TO GET MORE POWER TO PASS ANY VEHICLE ON THE ROAD AND TRANSMISSION VERY UNTIMELY UPSHIFT INTO HIGHER GEAR REDUCING THE POWER TO WHEELS. CREATES A DANGEROUS SITUATION SINCE LACK OF POWER REQUIRES PRESSING THE ACCELERATOR EVEN HARDER. ENGINE REACTS BY DOWNSHIFTING BUT POWER COMES TO WHEELS FEW SECONDS LATER AND OTHER CARS ON ROAD ALREADY CLOSE IN AND START HONKING.

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712.1%
ODI 10929600 · 24,000 mi

I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR

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613.0%
ODI 11061630 · 1,800 mi

AT 1800 MILES, VEHICLE STARTED TO HESITATE WHEN PRESSING ON GAS PEDAL. WHEN ACCELERATING FROM STOP, VEHICLE IS HESITATING AND STUDDERING VERY BADLY. THIS IS AFFECTING ACCELERATING AND CAUSING A SEVERE SAFETY ISSUE WHILE DRIVING. WHILE AT HIGHWAY SPEEDS, VEHICLE CONSTANTLY IS LUNGING HESITATING WHEN TRYING TO MERGE INTO TRAFFIC. THIS HAS ALMOST CAUSED 3 ACCIDENTS AS IN STOP AND GO TRAFFIC, WHEN PRESSING ON GAS TO ACCELERATE, CAR IS SHUDDERING AND NOT FINDING RIGHT GEAR. DO NOT FEEL SAFE IN CAR. FEELS LIKE CAR IS GOING TO STALL OUT !!

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422.2%
ODI 11150133 · 5,000 mi

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

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412.9%
ODI 11193046 · 1,116 mi

THE CAR ABRUPTLY JERKS FORWARDS OR SLOWS DOWN WHEN SWITCHING GEARS. THERE IS A KNOCKING SOUND WHEN YOU ACCELERATE. THE RPM INCREASE TO 6K-7K BEFORE THE NEXT GEAR IS ENGAGED AND THEN CAR ABRUPTLY THRUSTS FORWARD. THE CAR ACCELERATES AND DECELERATES RANDOMLY. THIS CAR CANNOT BE DRIVEN SAFELY IN THIS CONDITION. THE CAR ONLY HAVE 1116 MILES AND IS A 2019 MODEL.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
33.1%
ODI 10584897

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Look up ODI 10584897 at NHTSA ↗

55.3%
ODI 10578104 · 45,000 mi

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTU…

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930.0%
ODI 10463456 · 17,070 mi

BRAKES FELT SPONGY FIRST DAY, WORSE SECOND DAY. THIRD DAY, WHILE STOPPED AT A TRAFFIC LIGHT, BRAKE PEDAL WENT TO THE FLOOR. PUMPED PEDAL TO STOP ROLLING, SHIFTED INTO NEUTRAL. DROVE DIRECTLY TO DEALER, LESS THAN 1/2 MILE. DIAGNOSIS IS FAILURE OF MASTER CYLINDER. *TR

Look up ODI 10463456 at NHTSA ↗

515.2%
ODI 10873228 · 74,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS RX350. THE CONTACT STATED THAT THE BRAKES FELT ABNORMAL AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. TWO WEEKS LATER, WHILE ATTEMPTING TO MAKE A U TURN, THE BRAKES SEIZED AND THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED…

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413.8%
ODI 10680894 · 21,300 mi

APPLIED BRAKES TO SLOW VEHICLE COMING TO A STOP SIGN, THE CAR WOULD NOT STOP AND THE BRAKE PEDAL FELT LIKE THE TRACTION CONTROL ENGAGED, THE BRAKE RESISTED AND MADE A GRINDING NOISE, THE CAR FINALLY STOPPED,THERE WERE NO LIGHT INDICATORS ON THE DASH. I CONTINUED FOR ABOUT 1/4 MILE WITH 2 MORE STOP SIGNS WITH NO INCIDENT, ON THE 3RD STOP ( AT MY DESTINATION) THE CAR AGAIN WOULD NOT COME TO A COMPLETE STOP FOR ABOUT 30 FEET, NO DASH LIGHT INDICATORS, THE BRAKE RESISTED AGAIN. I HAVE NOT DRIVEN THE CAR SINCE. *TR

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213.3%
ODI 10607987 · 3,500 mi

TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,500. UPDATED 08/19/14*LJ THE LIGHT POLE BOUNCED OFF THE VEHICLE, AND FELL IN THE STREET. UPDATED 08/21/14

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24.8%
ODI 10850385 · 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

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813.8%
ODI 10954465 · 12,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS RX350. WHILE EXITING THE HIGHWAY AT APPROXIMATELY 10 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR, BUT FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FOR THE HIGHWAY PATROL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE FAILURE MILEAGE WAS…

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919.6%
ODI 11005200 · 4,300 mi

WHEN ATTEMPTING TO START THE VEHICLE AN ERROR MESSAGE DISPLAYS THAT BRAKING POWER IS LOW. IT STATES STOP IN A SAFE PLACE. DEALER HAS ADVISED THIS CONDITION IS "NORMAL" AND NO REPAIRS RECOMMENDED. THE VEHICLE IS STATIONARY AND CAN NOT BE STARTED.

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316.7%
ODI 11286397 · 20,000 mi

I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.

Look up ODI 11286397 at NHTSA ↗

39.7%
ODI 11337473 · 900 mi

CAR WAS PDI AND DELIVERED ON 06/14/20 WITH AN OPEN RECALL 20LA01 THAT WAS LIKELY TO BE A LIFE-THREATENING ISSUE. EVEN AFTER PDI WAS PERFORMED, THE BREAKS WERE DISFUNCTIONAL, SO HAD TO TAKE THE VEHICLE FOR SERVICE ON 06/19/20. LEXUS FOUND THAT ROTORS REQUIRED RESURFACING TO FIX THE BREAKS AND AT THE SAME TIME COMPLETED THE OPEN RECALL 20LA01. HOWEVER ON 07/03/20, THE CAR STALLED IN THE MIDDLE OF A HIGHWAY TRAFFIC PUTTING THE PAX THRU A LIFE-THREATENING SITUATION. CAR HAS BEEN FINALLY TOWED TO THE SERVICE AND I AM VERBALLY PROMISED THAT THE CAR H…

Look up ODI 11337473 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or Other43,725–110,000 mi60,000 mi11
ODI 10761001 · 55,000 mi

THE RUBBER ON THE BACK DOOR OPENER HAS GOTTEN MORE MELTED AND STICKY OVER THE PAST YEAR. IT IS NOW UNUSABLE DUE TO THE TAR LIKE SUBSTANCE THAT CANNOT BE REMOVED VERY EASILY. IF THIS MELT DOWN IS ELECTRICAL, IT COULD BE A SAFETY ISSUE.

Look up ODI 10761001 at NHTSA ↗

ODI 10780592 · 85,000 mi

RUBBER ON BACK LATCH HANDLE HAS MELTED INTO A BLACK TARRY GOO THAT DRIPPED DOWN ONTO THE LICENSE PLATE. I HAVE READ ONLINE OF MANY OTHER PEOPLE LIVING IN HOT STATES HAVING THE SAME PROBLEM AND SOME THINK IT IS CAUSED BY AN ELECTRICAL ISSUE BUT I AM UNSURE.

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ODI 10787103 · 135,000 mi

THE REAR RUBBER COVER FOR THE LIFT GATE HAS MELTED.

Look up ODI 10787103 at NHTSA ↗

Steering52,500–97,192 mi78,420 mi16
ODI 10565071 · 35,000 mi

AUTO UNDERWENT ROUTINE 35,000 MILE MAINTENANCE - DEALER NOTED POWER STEERING LEAK, REQUIRING RACK AND PINION REPLACEMENT. IS THE PART DEFECTIVE? WHY IS THERE NO RECALL? NOTED LARGE NUMBER OF THE SAME ISSUE ON THE INTERNET. *TR

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ODI 10629376 · 65,742 mi

WHEN I WAS AT THE DEALER FOR MY ROUTINE OIL CHANGE, I WAS TOLD THE POWERING STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING WOULD NEED TO BE REPLACED AT A COST OF $1790. MY CAR IS OUT OF WARRANTY BUT LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE 2 FRIENDS WITH THE EXACT SAME CAR AND SAME YEAR AND THEY BOTH HAD THE SAME PROBLEM AND HAD TO HAVE THEIRS REPLACED AS WELL. ONE WAS UNDER WARRANTY, ONE WAS NOT. I CALLED TO COMPLAIN TO LEXUS CORPORATE AND WAS OFFER…

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ODI 10640369 · 81,840 mi

WHEN I BROUGHT MY CAR AT THE DEALER FOR SERVICE, I WAS TOLD THE POWER STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING ASSEMBLY WOULD NEED TO BE REPLACED AT A COST OF $1602.44. MY CAR HAS LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE RESEARCHED THROUGH THE INTERNET AND FOUND SAME PROBLEM WITH THIS CAR. THIS TYPE OF LUXURY CAR AT 81,000 MILES SHOULD NOT NEED THIS REPLACED. DESPITE WITH ALL COMPLAINTS AND SAME PROBLEM WITH THIS LEXUS 2008 RX350 REGARDING THE POWER…

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Electrical System61,250–101,750 mi73,175 mi14
ODI 10483763 · 40,000 mi

I WAS DRIVING MY 2008 LEXUS RX350 ON THE FREEWAY AT 65MPH AND MY SON ROLLED DOWN HIS WINDOW AND INSTANTANEOUSLY THERE WAS AN EXTREME AND PAINFULL CABIN PRESSURE THAT LEXUS CALL "NORMAL CABIN PRESSURE". IT STARTLED ME, I ALMOST CRASHED WITH MY WIFE AND TWO KIDS IN THE CAR WITH ME.IT MAKES YOUR EARS HUT, VERY PAINFULL. I BOUGHT A LEXUS BECAUSE OF T HE QUALITY AND LUXURY THAT THE LEXUS CORPORATION PORTAYS. I AM VEY DISAPPOINTED BECAUSE THE LEXUS DEALERSHIP TOLD ME THIS IS NORMAL CABIN PRESSURE. THE CORPORATE OFFICE TOLD ME THAT THIS IS NORMAL AND…

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ODI 10534504 · 65,000 mi

JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR

Look up ODI 10534504 at NHTSA ↗

ODI 10537098 · 50,250 mi

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

Look up ODI 10537098 at NHTSA ↗

Vehicle Speed Control19,975–69,000 mi34,600 mi14
ODI 10227666 · 1,871 mi

AS I PUT THE VEHICLE IN REVERSE, IT RAPIDLY AND SUDDENLY ACCELERATED OUT OF CONTROL AND HIT A LIGHT POST. TRYING TO REGAIN CONTROL, I PUT ON THE BRAKE AND SHIFTED TO DRIVE, WHERE IT SUDDENLY AND VERY RAPIDLY SPED FORWARD AND HIT A FENCE BEFORE I COULD STOP THE VEHICLE. WHEN THIS OCCURRED, THE COUPLE I WAS DINING WITH HEARD THE CAR BACKFIRE TWICE WHICH CAUGHT THEIR ATTENTION. I COULD NOT HEAR THE BACKFIRE INSIDE OF THE VEHICLE. THE ACCELERATION WAS EXTREMELY RAPID AND DANGEROUS. THE VEHICLE DID THIS ON ITS OWN. THIS IS NOT A CASE OF WHERE …

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ODI 10293945 · 20,800 mi

AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISE…

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ODI 10303093 · 19,000 mi

ACCELERATOR STICKS. I HAD A 2002 LEXUS RX300 AND THE ACCELERATOR KEPT STICKING . I TOOK IT TO THE AUSTIN TX LEXUS DEALER IN SPRING 2008 AND REPORTED IT. THEY SAID THERE WAS NOTHING WRONG. I SOLD THE CAR AND BOUGHT A NEW 2008 RX350 AND IT DOES THE SAME THING. SO LEXUS HAS KNOWN ABOUT THIS PROBLEM FOR A LONG LONG TIME AND THAT MAKES ME MAD FOR THEM TO KNOWNINGLY JEOPARDIZING MY SAFETY. TW*

Look up ODI 10303093 at NHTSA ↗

Engine78,000–150,161 mi110,000 mi11
ODI 10470640 · 65,000 mi

AT 65,000 MILES VEHICLE HAD A MAJOR BREAKDOWN. SERPENTINE BELT RUPTURED CAUSING FIRE AND SMOKE INSIDE THE ENGINE COMPARTMENT AND BOTH INSIDE THE CABIN AND OUTSIDE. GAS PEDAL BECAME INOPERATIVE AND VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. AS FURTHER DETERMINED THE CAUSE OF THE BELT RUPTURE IS THE A/C COMPRESSOR FREEZING STUCK. REPAIR IS EXTREMELY COSTLY. PARTS ALONE ARE CLOSE TO $1500. LEXUS IS NOT WILLING TO HELP IN ANY WAY AND ALL OF THE MAINTENANCE PER THE MAINTENANCE BOOKLET IS PERFORMED AND ON TIME. ADDITIONALLY THE MAINT…

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ODI 10548277 · 163,000 mi

WE HAVE COMPLAINED ABOUT A NOISE UPON STARTING THE CAR FOR THE PAST YEAR WHEN HAVING THE VEHICLE SERVICED. THIS WAS THE FIRST SERVICE VISIT WHERE DEALER WAS ABLE TO PINPOINT THE CODE AND THEY CAME BACK WITH THE CAM SHAFT VARIABLE VALVE TIMING (VVT) GEAR ISSUE. THE REPAIR ESTIMATE WAS $6830. I FOUND YOUR RECALL DATED SEPTEMBER 4, 2013 # 13V395000 FOR VVT ON LEXUS GS350, IS350 AND IS350C MODELS FOR THE SAME MODEL YEAR AND FIND IT SUSPICIOUS AS THE SAME ENGINE IS USED. I AM WONDERING IF OTHER RX 350S HAVE THE SAME ISSUE AND THE RECALL SHOULD A…

Look up ODI 10548277 at NHTSA ↗

ODI 10661968 · 97,730 mi

WHILE DRIVING TO WORK HEARD A FUNNY NOISE AND OIL LIGHT BEGIN TO BLINK. FOUND OUT ENGINE OIL COOLING TUBE BURST AND LEAKED ALL THE OIL OUT AND HAS CAUSED MOTOR DAMAGE. LEXUS SEND A WARRANTY ENHANCEMENT LETTER JUST A FEW WEEKS BEFORE DESCRIBING A PROBLEM WITH THE TUBE AND THAT THEY WOULD INSPECT AND REPAIR. WAITING ON LEXUS CUSTOMER CARE TO ASSIST. SO FAR ONLY 25%. LOOKS LIKE A CLASS ACTION LAWSUIT MAY ENTAIL. *JS

Look up ODI 10661968 at NHTSA ↗

Structure:Body65,000–80,000 mi70,000 mi9
ODI 10605787 · 76,350 mi

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. CONCERNED THAT IT MELTED DUE TO ELECTRICAL PROBLEM. I'VE READ ALL COMPLAINTS AND HAVE FOUND NUMEROUS OTHER OWNERS EXPERIENCED THE SAME PROBLEM. *TR

Look up ODI 10605787 at NHTSA ↗

ODI 10609755 · 70,000 mi

TRUNK HATCH HANDLE HAS MELTED COMPLETELY, LEAVING BLACK RUBBERY GOO. UNABLE TO OPEN THE BACK TRUNK DUE THIS ISSUE. *TR

Look up ODI 10609755 at NHTSA ↗

ODI 10760230 · 68,000 mi

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORT…

Look up ODI 10760230 at NHTSA ↗

Structure57,625–80,623 mi66,653 mi7
ODI 10534504 · 65,000 mi

JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR

Look up ODI 10534504 at NHTSA ↗

ODI 10537098 · 50,250 mi

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

Look up ODI 10537098 at NHTSA ↗

ODI 10585804 · 50,000 mi

THE DASHBOARD IN MY VEHICLE HAS BEEN CRACKING OVER THE PAST 2 YEARS. INITIALLY IT WAS A SMALL CRACK ON THE PASSENGER SIDE, SO I OVERLOOKED IT. HOWEVER THE MORE TIME HAS PASSED, THE MORE IT CRACKS, EVEN ON THE DRIVER'S SIDE AND THE AREA AROUND THE SPEED/MILEAGE METERS. I HAVE CONTACTED LEXUS AND THEY HAVE OFFERED TO PAY FOR THE PARTS BUT I WOULD BE RESPONSIBLE FOR THE LABOR BECAUSE THEY CLAIM THAT MY CAR IS OUT OF WARRANTY. I HAVE SEEN REPORTS FROM OTHER CONSUMERS REGARDING A DEFECTIVE DASHBOARD MAINLY FOR TOYOTA AND LEXUS. I BELIEVE THAT THIS I…

Look up ODI 10585804 at NHTSA ↗

Exterior Lighting50,000–96,000 mi78,000 mi5
ODI 10487620 · 45,800 mi

MOISTURE/CONDENSATION IN HEADLAMP DUE TO MANUFACTURE DEFECT( KNOWN FOR SEVERAL YEARS BY TOYOTA). DEALER CLAIMS NOT UNDER WARRANTY (COSMETIC). IT IS A HAZARD AS WHOLE SYSTEM CAN FAIL AT ANY TIME (NIGHT) MANY COMPLAINTS FILED AND NO ACTION TO CORRECT THE PROBLEM BY TOYOTA. IT IS MY UNDERSTANDING THAT ONLY A LEXUS/TOYOTA DEALER CAN INSTALL REPLACEMENTS AT A HIGH COST TO CONSUMER ( $1500 ). THE MOISTURE BUILDUP IS PRESENTLY ON THE DRIVERS SIDE, HOWEVER WHEN THE OTHER FAILS...AND HOW MANY TIMES THIS MAY HAPPEN WITHOUT A TRUE "FIX". *TR

Look up ODI 10487620 at NHTSA ↗

ODI 10629906 · 96,000 mi

MY HEADLIGHTS KEPT GOING OF AND ON AT CERTAIN POINTS, NOW AT NIGHT I HAVE NO LOW BEAM, IT APPEARS TO HAVE MOISTURE INSIDE THE LENS AND THE LENS ON ALL OF THE HEADLIGHTS ARE VERY FOGGY LOOKING. THEY LOOK LIKE THEY ARE 20 YEARS OLD. WHEN TAKEN TO THE DEALER IRA LEXUS IN BEDORD NH, THEY SAID IT IS NOT UNDER WARRANTY EVEN THOUGH I HAVE A LETTER FROM LEXUS DESCRIBING EXACTLY HOW MY LIGHTS ARE WORKING OR SHOULD I SAY NOT WORKING. I REALIZED THE PROBLEM WHEN I WAS STOPPED AND ISSUED A WARNING FOR HAVING A HEADLIGHT BURNED OUT. LEXUS IS TRYING TO B…

Look up ODI 10629906 at NHTSA ↗

ODI 10850395 · 78,000 mi

THE DRIVERS SIDE HEADLIGHT, HAS CONSISTENTLY FILLED UP WITH WATER, VIA WASHING THE CAR, RAINING, ETC., CAUSING IT TO FOG UP. THIS IS RIDICULOUS, AND TO GO GET IT FIXED, THEY WANT AN ARM AND A LET, THE CAR IS IN BEAUTIFUL CONDITION, WHY NOT HONOR THIS BY FIXING IT, YOU'VE HAD OTHER COMPLAINTS! MY DAUGHTER JUST PURCHASED A 2015, THIS IS OUR 3RD LEXUS, WE LOVE THE CARS, NOW WHY DON'T YOU FIX WHAT IS WRONG, I CAN'T GO AROUND WITH A HEADLIGHT THAT IS NOT DAMAGED AND I'VE BEEN TOLD BY LEXUS, "AH YES, WE'VE HAD COMPLAINTS BUT THAT'S THE WAY IT GOES?…

Look up ODI 10850395 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 210 reports

2022: 10 complaints · 2023: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291010
2023444
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221000
2023400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherSteeringElectrical SystemVehicle Speed ControlEngineStructure:BodyStructureExterior Lighting
Unknown Or Other—
1
ODI 11048290 · 35,000 mi

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

Look up ODI 11048290 at NHTSA ↗

2
ODI 10761736

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.

Look up ODI 10761736 at NHTSA ↗

ODI 10840014

SIGNIFICANT AMOUNT OF WHITE GRANULES EMITTING FROM EVAPORATOR CORE THROUGH AIR VENTS WHEN HEAT/AC IS ON. CONCERN ABOUT HEALTH HAZARDS TO FAMILY FROM BREATHING PARTICLES.

Look up ODI 10840014 at NHTSA ↗

000
1
ODI 10945524

MELTING DASHBOARD RECALL NOTICE LAST YEAR ,FROM SCANLON FORT MYERS FLORIDA ,NO ACTION ON REPLACEMENT ,NO DATE OF REPLACEMENT SCANLON STATED NO INVENTORY FOR REPLACEMENT WE HAVE GLARE AND CONCERNED ABOUT AIR BAG AND WARNING LIGHTS EFFECTED WHAT DO WE DO MY EMAIL IS [XXX] TEL [XXX] MY NAME IS [XXX] HELP WOULD BE APPRECIATED KIND REGARDS IM RETIRED AGED 69. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10945524 at NHTSA ↗

0
Steering
1
ODI 11048290 · 35,000 mi

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

Look up ODI 11048290 at NHTSA ↗

—0
2
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

Look up ODI 11043155 at NHTSA ↗

ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

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0000
Electrical System
2
ODI 10761736

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.

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ODI 10840014

SIGNIFICANT AMOUNT OF WHITE GRANULES EMITTING FROM EVAPORATOR CORE THROUGH AIR VENTS WHEN HEAT/AC IS ON. CONCERN ABOUT HEALTH HAZARDS TO FAMILY FROM BREATHING PARTICLES.

Look up ODI 10840014 at NHTSA ↗

0—0
1
ODI 10926202

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A GRINDING NOISE UNDER THE HOOD. THE NOISE WAS ONLY PRESENT FOR A FEW SECONDS, ESPECIALLY IN COLD WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CAMSHAFT SENSORS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/09/17*LJ CONSUMER STATED THIS IS AN ISSUE WITH THE CAM GEARS. POSSIBLY CAUSING THE ENGINE TO LOCK UP. UPDATED 7/6/18*JB *TR

Look up ODI 10926202 at NHTSA ↗

3
ODI 10605787 · 76,350 mi

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. CONCERNED THAT IT MELTED DUE TO ELECTRICAL PROBLEM. I'VE READ ALL COMPLAINTS AND HAVE FOUND NUMEROUS OTHER OWNERS EXPERIENCED THE SAME PROBLEM. *TR

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ODI 10609755 · 70,000 mi

TRUNK HATCH HANDLE HAS MELTED COMPLETELY, LEAVING BLACK RUBBERY GOO. UNABLE TO OPEN THE BACK TRUNK DUE THIS ISSUE. *TR

Look up ODI 10609755 at NHTSA ↗

ODI 10837382 · 65,000 mi

HATCH HANDLE FOR REAR DOOR MELTED. REAR INTERIOR MODULE BUCKLING.

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2
ODI 10534504 · 65,000 mi

JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR

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ODI 10537098 · 50,250 mi

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

Look up ODI 10537098 at NHTSA ↗

1
ODI 11064830 · 115,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE. THE BULBS WERE REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE STATUTE HAD EXPIRED TO RECEIVE A MANUFACTURER RECALL REPAIR. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Look up ODI 11064830 at NHTSA ↗

Vehicle Speed Control0
2
ODI 11043155 · 45,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

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ODI 11267939 · 103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…

Look up ODI 11267939 at NHTSA ↗

0—0000
Engine00
1
ODI 10926202

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A GRINDING NOISE UNDER THE HOOD. THE NOISE WAS ONLY PRESENT FOR A FEW SECONDS, ESPECIALLY IN COLD WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CAMSHAFT SENSORS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/09/17*LJ CONSUMER STATED THIS IS AN ISSUE WITH THE CAM GEARS. POSSIBLY CAUSING THE ENGINE TO LOCK UP. UPDATED 7/6/18*JB *TR

Look up ODI 10926202 at NHTSA ↗

0—000
Structure:Body00
3
ODI 10605787 · 76,350 mi

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. CONCERNED THAT IT MELTED DUE TO ELECTRICAL PROBLEM. I'VE READ ALL COMPLAINTS AND HAVE FOUND NUMEROUS OTHER OWNERS EXPERIENCED THE SAME PROBLEM. *TR

Look up ODI 10605787 at NHTSA ↗

ODI 10609755 · 70,000 mi

TRUNK HATCH HANDLE HAS MELTED COMPLETELY, LEAVING BLACK RUBBERY GOO. UNABLE TO OPEN THE BACK TRUNK DUE THIS ISSUE. *TR

Look up ODI 10609755 at NHTSA ↗

ODI 10837382 · 65,000 mi

HATCH HANDLE FOR REAR DOOR MELTED. REAR INTERIOR MODULE BUCKLING.

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00—00
Structure
1
ODI 10945524

MELTING DASHBOARD RECALL NOTICE LAST YEAR ,FROM SCANLON FORT MYERS FLORIDA ,NO ACTION ON REPLACEMENT ,NO DATE OF REPLACEMENT SCANLON STATED NO INVENTORY FOR REPLACEMENT WE HAVE GLARE AND CONCERNED ABOUT AIR BAG AND WARNING LIGHTS EFFECTED WHAT DO WE DO MY EMAIL IS [XXX] TEL [XXX] MY NAME IS [XXX] HELP WOULD BE APPRECIATED KIND REGARDS IM RETIRED AGED 69. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10945524 at NHTSA ↗

0
2
ODI 10534504 · 65,000 mi

JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR

Look up ODI 10534504 at NHTSA ↗

ODI 10537098 · 50,250 mi

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

Look up ODI 10537098 at NHTSA ↗

000—0
Exterior Lighting00
1
ODI 11064830 · 115,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE. THE BULBS WERE REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE STATUTE HAD EXPIRED TO RECEIVE A MANUFACTURER RECALL REPAIR. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Look up ODI 11064830 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Steering assistance concerns

12 mentions · 9.5% of complaints

Median mileage: 81,840 mi (11 usable records).

ODI 10565071 · 35,000 mi

AUTO UNDERWENT ROUTINE 35,000 MILE MAINTENANCE - DEALER NOTED POWER STEERING LEAK, REQUIRING RACK AND PINION REPLACEMENT. IS THE PART DEFECTIVE? WHY IS THERE NO RECALL? NOTED LARGE NUMBER OF THE SAME ISSUE ON THE INTERNET. *TR

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ODI 10577450 · 119,326 mi

THE TRANSMISSION COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY. THIS WAS VERY DANGEROUS AND CAUSED A SAFETY HAZARD. THE TRANSMISSION HAD TO BE REPLACED. THE POWER STEERING RACK HAD TO ALSO BE REPLACED. IT'S RIDICULOUS THAT THESE FAILURES OCCURRED BEFORE 120,000 MILES. *TR

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ODI 10640369 · 81,840 mi

WHEN I BROUGHT MY CAR AT THE DEALER FOR SERVICE, I WAS TOLD THE POWER STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING ASSEMBLY WOULD NEED TO BE REPLACED AT A COST OF $1602.44. MY CAR HAS LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE RESEARCHED THROUGH THE INTERNET AND FOUND SAME PROBLEM WITH THIS CAR. THIS TYPE OF LUXURY CAR AT 81,000 MILES SHOULD NOT NEED THIS REPLACED. DESPITE WITH ALL COMPLAINTS AND SAME PROBLEM WITH THIS LEXUS 2008 RX350 REGARDING THE POWER…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

4 mentions · 3.2% of complaints

Median mileage: 86,000 mi (4 usable records).

ODI 10303624 · 19,700 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX350. HE EXPERIENCED SUDDEN ACCELERATION TWICE WHILE DRIVING 30 MPH AND ATTEMPTING TO STOP AT AN INTERSECTION AND AGAIN WHEN HE TRIED TO PARK. DURING BOTH INCIDENTS HIS FOOT WAS ON THE BRAKE PEDAL; HOWEVER, THE ACCELERATOR PEDAL STUCK, THE VEHICLE CONTINUED TO ACCELERATE AND IT FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO LOCATE THE FAILURE. A REPORT WAS FILED WITH THE MANUFACTURER WHO STATED THAT SOMEONE WOULD CONTACT HIM. THE CURRENT AND THE FAILURE MILEAGES …

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ODI 10549813 · 69,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE AND THEN CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL FOR TREATMENT OF CHEST AND LEGS INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS N…

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ODI 11006605 · 154,000 mi

SUDDEN UNINTENDED ACCELERATION ISSUE. I WAS PULLING INTO A PARKING SPACE AT 8 MPH WHEN SUDDENLY MY VEHICLE REVVED UP ON ITS OWN, JUMPED THE CURB, AND CRASHED INTO A BUILDING. LUCKILY, I WAS NOT HURT OR HURT SOMEONE ELSE. THE EDR DOWNLOAD CLEARLY SHOWED MY RPMS JUMPED FROM 400 TO 2,000 IN NANOSECONDS AND THAT THE ACCELERATOR WAS "OFF." TOYOTA'S RESPONSE TO ME WAS "WE FOUND NO EVIDENCE THAT THIS INCIDENT WAS THE RESULT OF ANY TYPE OF DEFECT WITH THE ACCELERATOR OR BRAKES." I AGREE IT IS NOT. IT IS NOT A BRAKE PEDAL OR ACCELERATOR ISSUE. IT…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

4 mentions · 3.2% of complaints

Median mileage: 88,000 mi (3 usable records).

ODI 10312125

2008 LEXUS RX 350 WITH SEVERAL PROBLEMS INCLUDING STICKY ACCELERATOR WHICH CAUSED HESITATION AND THEN A SURGE AND RELATED SENSOR PROBLEM. CONSUMER STATED THAT THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE SURGED FORWARD. WHEN TAKEN TO THE DEALER, THE WARNING LIGHTS WENT OFF. *KB THERE WAS A LOOSE WIRE BETWEEN E5-A12 PIN AND GENERAL INSTABILITY WITH SENSORS AND VARIOUS TROUBLE LIGHTS INCLUDING THE CHECK ENGINE LIGHT, VSC AND LOSS OF CRUISE CONTROL. A CODE DIAGNOSED A PROBLEM AS ACCELERATION POSITION SENSOR SWITCH MALFUNCTION, WHICH SEEMED TO…

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ODI 10426490 · 88,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, AN ABNORMAL GRINDING SOUND WAS HEARD COMING FROM THE ENGINE AND THE VEHICLE ATTEMPTED TO STALL. THE CONTACT TOOK THE VEHICLE TO DEALER AND AFTER PERFORMING A DIAGNOSTIC TEST, THE DEALER ADVISED THAT THE CAMSHAFT TOWER CAUSED THE ENGINE TO STALL AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS A COMMON PROBLEM WITH THE YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 88,000. UPDATED 10/17/11

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ODI 10662160 · 76,000 mi

WHILE DRIVING MY 2008 LEXUS RX350 AT 35 MPH IN HEAVY TRAFFIC, THE VEHICLE SUDDENLY STALLED LEAVING ME WITHOUT POWER STEERING OR BRAKES. I WAS ABLE TO STOP THE VEHICLE BUT WAS STUCK IN THE TRAFFIC LANE WITH HEAVY TRAFFIC. FEARING THAT I WOULD BE HIT BY ONCOMING TRAFFIC I CALLED 911 FOR SUPPORT WHILE THE TOW VEHICLE WAS DISPATCHED. I WAS UNABLE TO LEAVE THE VEHICLE SAFELY UNTIL POLICE ARRIVED 20 MINUTES LATER, DUE TO THE POSITION OF THE VEHICLE AND THE TRAFFIC. THE LOCAL LEXUS DEALER HAS CONTACTED ME TO LET ME KNOW THAT THE ISSUE WAS A BR…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

3 mentions · 2.4% of complaints

Median mileage: 130,000 mi (1 usable records).

ODI 10312125

2008 LEXUS RX 350 WITH SEVERAL PROBLEMS INCLUDING STICKY ACCELERATOR WHICH CAUSED HESITATION AND THEN A SURGE AND RELATED SENSOR PROBLEM. CONSUMER STATED THAT THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE SURGED FORWARD. WHEN TAKEN TO THE DEALER, THE WARNING LIGHTS WENT OFF. *KB THERE WAS A LOOSE WIRE BETWEEN E5-A12 PIN AND GENERAL INSTABILITY WITH SENSORS AND VARIOUS TROUBLE LIGHTS INCLUDING THE CHECK ENGINE LIGHT, VSC AND LOSS OF CRUISE CONTROL. A CODE DIAGNOSED A PROBLEM AS ACCELERATION POSITION SENSOR SWITCH MALFUNCTION, WHICH SEEMED TO…

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ODI 10767291 · 130,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 45 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN BRAKING, THE VEHICLE VEERED TO THE RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

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ODI 10945524

MELTING DASHBOARD RECALL NOTICE LAST YEAR ,FROM SCANLON FORT MYERS FLORIDA ,NO ACTION ON REPLACEMENT ,NO DATE OF REPLACEMENT SCANLON STATED NO INVENTORY FOR REPLACEMENT WE HAVE GLARE AND CONCERNED ABOUT AIR BAG AND WARNING LIGHTS EFFECTED WHAT DO WE DO MY EMAIL IS [XXX] TEL [XXX] MY NAME IS [XXX] HELP WOULD BE APPRECIATED KIND REGARDS IM RETIRED AGED 69. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10945524 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b