2002 Mckenzie MEDALLION: complaints, problems and recalls

Reported: 2004-10-05 (October 5, 2004)

ON CERTAIN FIFTH WHEEL TRAILERS, A DEFICIENCY IN THE STRUCTURAL INTEGRITY OF THE MAIN FRAME RAILS COULD CAUSE THE RAILS TO CRACK AND AXLES COULD SHIFT, CAUSING THE FIFTH WHEEL TO PULL ERRATICALLY.

Consequence: THIS COULD CAUSE THE DRIVER OF THE TOW VEHICLE TO LOSE CONTROL CREATING THE POTENTIAL FOR A CRASH RESULTING IN PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT AND ADD AN ADDITION OF GUSSET PLATES AND CROSS TUBES TO STRENGHEN THE AXLE SPRING HANGERS. THE RECALL BEGAN ON OCTOBER 29, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.

Reported: 2004-11-19 (November 19, 2004)

ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH LIQUID PROPANE GAS (LPG), IT WAS DISCOVERED AN EXCESS OF LPG HOSE WAS COILED IN THE REAR REFRIGERATOR ACCESS COMPARTMENT A CAUSING IT TO BE ROUTED CLOSE IN PROXIMITY TO THE BURNER FLUE BOX COVER OF THE REFRIGERATOR.

Consequence: THIS COULD POTENTIALLY CAUSE THERMAL DAMAGE TO THE LPG LINE AND PRODUCE A LEAK OF LPG IN THE ACCESS COMPARTMENT THAT COULD RESULT IN AN EXPLOSION OR FIRE.

Remedy: OWNERS ARE BEING ASKED TO INSPECT THE LPG LINE FROM THE OUTSIDE OF THE VEHICLE TO ENSURE THAT IT IS NOT CLOSE TO THE BURNER. IF NO DAMAGE TO THE LINE IS PRESENT AND THE LPG LINE IS THE APPROPRIATE LENGTH AND ROUTED CORRECTLY, THE COVER WILL BE REINSTALLED AND NO FURTHER ACTION WILL BE TAKEN. IF AN EXCESS OF HOSE IS CAUSING CONTACT OR CLOSE PROXIMITY TO THE BURNER COVER, OWNERS SHOULD SHUT OFF THE SUPPLY OF GAS AT THE LPG TANKS AND CONTACT MONACO IMMEDIATELY. THE RECALL BEGAN DECEMBER 8, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.

Reported: 2008-06-05 (June 5, 2008)

MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy: MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.