Auto Recall Watch
U.S. public vehicle records

2023 Mercedes-Benz EQB 300 4MATIC: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

54 owner complaints analyzed

4 distinct recall campaigns

15,000 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 3 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 37 of 54 complaints (68.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues4175.9%
Braking behavior47.4%
Transmission and shifting11.9%
Engine operation11.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
37
Fuel/Propulsion System
9
Unknown Or Other
9
Engine
6
Power Train
5
Forward Collision Avoidance: Automatic Emergency Braking
3
Service Brakes
2
Air Bags
1
Component breakdown data
CategoryCount
Electrical System37
Fuel/Propulsion System9
Unknown Or Other9
Engine6
Power Train5
Forward Collision Avoidance: Automatic Emergency Braking3
Service Brakes2
Air Bags1

Electrical System: 37; Fuel/Propulsion System: 9; Unknown Or Other: 9; Engine: 6; Power Train: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Service Brakes: 2; Air Bags: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 51 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
4
2024
2
2025
10
2026
38
Complaints over time data
CategoryCount
20234
20242
202510
202638

2023: 4; 2024: 2; 2025: 10; 2026: 38

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 41 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11556308 · 2023-11-21 (November 21, 2023)

There is a reflective chrome accent on the dashboard of the EQB 300 that reflects sunlight directly into the drivers eyes when the car is oriented in certain directions at certain times of day. The light is blinding and impacts the ability of the driver to see the road and respond appropriately. I notified the dealership and Mercedes customer service, and they said there was nothing that they could do and that this was a buyer beware type situation.

Owner-reported narrative. Look up ODI 11556308 at NHTSA ↗

Owner report 11558792 · 2023-12-06 (December 6, 2023)

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

Owner-reported narrative. Look up ODI 11558792 at NHTSA ↗

Owner report 11559516 · 2023-12-11 (December 11, 2023)

Within one week of car purchase, the car is alerting that the SRS system is not working and it needs to be taken to a dealership. Dealership doesn't have am timeline on when they will be able to fix it.

Owner-reported narrative. Look up ODI 11559516 at NHTSA ↗

Owner report 11560751 · 2023-12-18 (December 18, 2023)

Since new in April 2023, I have had 6 flat tires in less than 12,000 miles. Always the same failure mode: tearing by rock chips. I have been advised by the Mercedes dealer that at my own expense, I can replace the tires. The tire dealer noted that the low profile wheel/tire combination as this vehicle has as standard equipment, is subject to rock tears. This is an SUV and there is no advice to avoid gravel roads such as my own driveway. This vehicle is unreliable. I have had the same driveway since 2006 with no history of flat tires.

Owner-reported narrative. Look up ODI 11560751 at NHTSA ↗

Owner report 11628579 · 2024-12-03 (December 3, 2024)

The contact owns a 2023 Mercedes-Benz EQB300. The contact stated that while driving 60 MPH, the vehicle lost automotive power and decelerated to 30 MPH. The contact drove the vehicle to a local charging station to recharge the battery; however, the vehicle failed to recharge. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The …

Owner-reported narrative. 5,000 miles reported. Look up ODI 11628579 at NHTSA ↗

Owner report 11633248 · 2024-12-30 (December 30, 2024)

The EQB is advertised by Mercedes of having a range of 232 to 260 miles. The actual range currently is 145 miles, far less than what Mercedes advertises. I understand winter charging decrease range but not by 38 percent. That’s not acceptable. There are 4 EV’s at my dealer today all complaining about lack of advertised range. My car has been into service three times over the last month and will be going back in soon forms fourth time. The first two times, the dealer updated EV software, resolved a battery fault and the range only gets wor…

Owner-reported narrative. Look up ODI 11633248 at NHTSA ↗

Owner report 11641405 · 2025-02-07 (February 7, 2025)

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accel…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11641405 at NHTSA ↗

Owner report 11642086 · 2025-02-11 (February 11, 2025)

When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no obstacle or car around. It's quite scary since you might get hit from behind. One time it braked so suddenly I was jolted forward in my seat. It also has an issue with parking sensors going off also randomly going under 10 mph. All of them activ…

Owner-reported narrative. Look up ODI 11642086 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

25V050000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-02-07 (February 7, 2025)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

NHTSA campaign record ↗
25V487000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-07-25 (July 25, 2025)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.

NHTSA campaign record ↗
25V894000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-12-19 (December 19, 2025)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.

NHTSA campaign record ↗
26V073000 · Electrical System:Propulsion System:Traction Battery

Reported: 2026-02-06 (February 6, 2026)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

54 unique complaints in this selection. Analysis snapshot: 2026-10-01.

5.6%Usable mileage3 / 54 records
100.0%Valid incident date54 / 54 records
100.0%Valid filing date54 / 54 records
100.0%Ordered incident and filing dates54 / 54 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2022202320242025
Electrical System
990.0%
ODI 11690713 · 115,000 mi

The contact owns a 2022 Mercedes-Benz EQB 300 4MATIC. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the rear of the vehicle, and the vehicle lost motive power. The contact stated that several unknown warnings illuminated. The MIL was illuminated, and the battery symbol was displayed. The messages “Reduced Drive System Performance" and "Towing not Permitted" were displayed. The accelerator pedal was depressed; however, the vehicle failed to respond as needed and stalled. The contact …

Look up ODI 11690713 at NHTSA ↗

3768.5%
ODI 11633248

The EQB is advertised by Mercedes of having a range of 232 to 260 miles. The actual range currently is 145 miles, far less than what Mercedes advertises. I understand winter charging decrease range but not by 38 percent. That’s not acceptable. There are 4 EV’s at my dealer today all complaining about lack of advertised range. My car has been into service three times over the last month and will be going back in soon forms fourth time. The first two times, the dealer updated EV software, resolved a battery fault and the range only gets wor…

Look up ODI 11633248 at NHTSA ↗

350.0%
ODI 11641571

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.

Look up ODI 11641571 at NHTSA ↗

150.0%
ODI 11738301

Since I purchased this electric vehicle, phone conversations that I place through the car have been broadcast on the external speaker. I brought this to the dealership, they acknowledged the problem, but told me they couldn't help because they didn't have another EQB to compare it to. They told me to contact Mercedes customer service. I contacted them by email, and I was repeatedly told (incorrectly) that my vehicle does not have an external speaker. They eventually ignored me. This is both a safety issue and a privacy issue. Broadcasting my p…

Look up ODI 11738301 at NHTSA ↗

Fuel/Propulsion System
330.0%
ODI 11726005

Mercedes previously issued a software update for the battery fire risk, but we have received a letter more than a year later stating that this fix was not adequate. We pursued a vehicle buyback due to the safety risk this presents to my family, and Mercedes vehemently stated that the issue was resolved and the vehicle did not qualify. The vehicle is an inherent risk to my family's safety if it may just catch fire at any time.

Look up ODI 11726005 at NHTSA ↗

916.7%
ODI 11689827

Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around with a defective battery which still has a potential to catch on fire.

Look up ODI 11689827 at NHTSA ↗

116.7%
ODI 11727121

My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states “A change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.” This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 3…

Look up ODI 11727121 at NHTSA ↗

150.0%
ODI 11756857

I was driving my 2025 Mercedes EQB home after work August 11, 2026 and reached the end of my cul de sac, slowly turning left into my carport. As the front tires reached the sidewalk the car suddenly accelerated at extremely shocking high speed heading straight towards another car parked in there and the front wall. I slammed on the brakes and was fortunately able to stop the car right before it hit the wall and the other car. It was terrifying. Luckily I did not hit my dog who was outside at the time. There are tire skid marks on the carpo…

Look up ODI 11756857 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

916.7%
ODI 11556308

There is a reflective chrome accent on the dashboard of the EQB 300 that reflects sunlight directly into the drivers eyes when the car is oriented in certain directions at certain times of day. The light is blinding and impacts the ability of the driver to see the road and respond appropriately. I notified the dealership and Mercedes customer service, and they said there was nothing that they could do and that this was a buyer beware type situation.

Look up ODI 11556308 at NHTSA ↗

233.3%
ODI 11641571

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.

Look up ODI 11641571 at NHTSA ↗

150.0%
ODI 11756857

I was driving my 2025 Mercedes EQB home after work August 11, 2026 and reached the end of my cul de sac, slowly turning left into my carport. As the front tires reached the sidewalk the car suddenly accelerated at extremely shocking high speed heading straight towards another car parked in there and the front wall. I slammed on the brakes and was fortunately able to stop the car right before it hit the wall and the other car. It was terrifying. Luckily I did not hit my dog who was outside at the time. There are tire skid marks on the carpo…

Look up ODI 11756857 at NHTSA ↗

Engine
110.0%
ODI 11690713 · 115,000 mi

The contact owns a 2022 Mercedes-Benz EQB 300 4MATIC. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the rear of the vehicle, and the vehicle lost motive power. The contact stated that several unknown warnings illuminated. The MIL was illuminated, and the battery symbol was displayed. The messages “Reduced Drive System Performance" and "Towing not Permitted" were displayed. The accelerator pedal was depressed; however, the vehicle failed to respond as needed and stalled. The contact …

Look up ODI 11690713 at NHTSA ↗

611.1%
ODI 11726059

Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge

Look up ODI 11726059 at NHTSA ↗

233.3%
ODI 11724420

My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehic…

Look up ODI 11724420 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
110.0%
ODI 11764845

he vehicle intermittently fails to shift from Park (P) to Drive (D). Recently, the car was completely immobilized for over 6 hours because the gear would not engage, making it dangerous and unpredictable to drive. Additionally, the vehicle has experienced multiple charging failures where charging repeatedly cuts off unexpectedly. A formal diagnosis from Mercedes-Benz of Cary confirmed a front axle drive unit failure and high-voltage insulation faults, triggering codes U041A00 and P154800. Crucially, the certified technician noted a grinding noi…

Look up ODI 11764845 at NHTSA ↗

59.3%
ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

35.6%
ODI 11558792

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

Look up ODI 11558792 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

23.7%
ODI 11558792

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

Look up ODI 11558792 at NHTSA ↗

116.7%
ODI 11699909

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitti…

Look up ODI 11699909 at NHTSA ↗

00.0%

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11699909

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitti…

Look up ODI 11699909 at NHTSA ↗

150.0%
ODI 11756857

I was driving my 2025 Mercedes EQB home after work August 11, 2026 and reached the end of my cul de sac, slowly turning left into my carport. As the front tires reached the sidewalk the car suddenly accelerated at extremely shocking high speed heading straight towards another car parked in there and the front wall. I slammed on the brakes and was fortunately able to stop the car right before it hit the wall and the other car. It was terrifying. Luckily I did not hit my dog who was outside at the time. There are tire skid marks on the carpo…

Look up ODI 11756857 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range15,000 mi1 (sparse)
ODI 11724750 · 15,000 mi

The contact leased a 2023 Mercedes-Benz EQB 300 4MATIC. The contact stated that upon delivery of the vehicle, the contact was advised not to charge the vehicle above 80%. The contact stated that on two separate occasions, the electrical settings were reset upon starting the vehicle. The contact then received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded …

Look up ODI 11724750 at NHTSA ↗

Service BrakesToo few reports for a range20,000 mi1 (sparse)
ODI 11641405 · 20,000 mi

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accel…

Look up ODI 11641405 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V050000 · 2025-02-0725V487000 · 2025-07-2525V894000 · 2025-12-1926V073000 · 2026-02-0611 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-122None
ODI 11628579 · 5,000 mi

The contact owns a 2023 Mercedes-Benz EQB300. The contact stated that while driving 60 MPH, the vehicle lost automotive power and decelerated to 30 MPH. The contact drove the vehicle to a local charging station to recharge the battery; however, the vehicle failed to recharge. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The …

Look up ODI 11628579 at NHTSA ↗

ODI 11633248

The EQB is advertised by Mercedes of having a range of 232 to 260 miles. The actual range currently is 145 miles, far less than what Mercedes advertises. I understand winter charging decrease range but not by 38 percent. That’s not acceptable. There are 4 EV’s at my dealer today all complaining about lack of advertised range. My car has been into service three times over the last month and will be going back in soon forms fourth time. The first two times, the dealer updated EV software, resolved a battery fault and the range only gets wor…

Look up ODI 11633248 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-02225V050000
ODI 11641405 · 20,000 mi

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accel…

Look up ODI 11641405 at NHTSA ↗

ODI 11642086

When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no obstacle or car around. It's quite scary since you might get hit from behind. One time it braked so suddenly I was jolted forward in my seat. It also has an issue with parking sensors going off also randomly going under 10 mph. All of them activ…

Look up ODI 11642086 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-041None
ODI 11655254

The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 25V050000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11655254 at NHTSA ↗

2025-051None
ODI 11659224

Battery Limitation

Look up ODI 11659224 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-07025V487000

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-091None
ODI 11689827

Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around with a defective battery which still has a potential to catch on fire.

Look up ODI 11689827 at NHTSA ↗

2025-102None
ODI 11696777

The rear windshield shattered spontaneously without any external impact while the vehicle was parked. Mercedes-Benz USA advised bringing the vehicle to the dealership for evaluation of a possible manufacturing defect, but the dealer replaced the glass and charged for repair. This raises a concern for potential safety defect or glass stress failure in EQB models.

Look up ODI 11696777 at NHTSA ↗

ODI 11696868

On October 8, 2025 the sunroof exploded from within while driving. There was no external force involved. It sounded like a gunshot going off in the car. My wife and I looked at each other expecting to see blood, but fortunately, there was none. We were both quite shook up. Upon inspection the remaining shards of glass were pointed upward, although that is difficult to see from the pictures. Fortunately, the shade was closed so the glass shards did not fall on me or my wife. No other debris besides broken glass was found on the shade.

Look up ODI 11696868 at NHTSA ↗

2025-111None
ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

2025-12225V894000
ODI 11702631

I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Driving range decreased by approximately 25–30 miles. DC fast-charging speed dropped from about 100 kW before the update to a maximum of around 80 kW after the update. Vehicle was performing normally before the recall software was installed. This upda…

Look up ODI 11702631 at NHTSA ↗

ODI 11702632

I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Driving range decreased by approximately 25–30 miles. DC fast-charging speed dropped from about 100 kW before the update to a maximum of around 80 kW after the update. Vehicle was performing normally before the recall software was installed. This upda…

Look up ODI 11702632 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-02126V073000
ODI 11718986

Sometimes we feel like sparking noise when driving from battery i dont know wat is that properly.bt my wife drives a lot she told me every time.she dnt feel safe sometimes

Look up ODI 11718986 at NHTSA ↗

2026-0311None
ODI 11724750 · 15,000 mi

The contact leased a 2023 Mercedes-Benz EQB 300 4MATIC. The contact stated that upon delivery of the vehicle, the contact was advised not to charge the vehicle above 80%. The contact stated that on two separate occasions, the electrical settings were reset upon starting the vehicle. The contact then received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded …

Look up ODI 11724750 at NHTSA ↗

ODI 11725036

My 2023 Mercedes-Benz EQB 300 (VIN [XXX] ) is subject to a high-voltage battery safety recall involving a risk of internal short circuit and fire. Mercedes-Benz has acknowledged that the battery pack in affected vehicles can fail at high state of charge and may cause a thermal event while driving or parked. There is currently NO REMEDY available. Mercedes has already issued prior recalls attempting software fixes, but those did not resolve the defect. The manufacturer now states that the only remedy is full battery replacement, yet replacement…

Look up ODI 11725036 at NHTSA ↗

ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

2026-0410None
ODI 11728924

The contact owns a 2023 Mercedes-Benz EQB300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Look up ODI 11728924 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

ODI 11729553

I was informed of this recall fire risk. And I contacted Mercedes dealership where I got the car. And they informed me that the battery is not available at this time. And to park the vehicle outside. I can’t do this because my charging port is located inside my garage. This is not a safe and the dealership won’t do anything about it.

Look up ODI 11729553 at NHTSA ↗

2026-055None
ODI 11735639

The contact owns a 2023 Mercedes-Benz EQB 300. The contact received a recall notification NHTSA Campaign Number: 26V073000 (Electrical System) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. In addition, the contact was informed that the parts would not become available until 2027. The contact had not experienced any failure regarding the unrepaired recall repai…

Look up ODI 11735639 at NHTSA ↗

ODI 11736984

Compounded Electrical Failures In addition to the battery defect, this specific vehicle has exhibited recurring electrical malfunctions, including: Total failure of the backup cameras and parking sensors. Intermittent failure of the HVAC system (Air Conditioning), critical in the Florida climate. Erratic Autonomous Braking: The vehicle has repeatedly engaged emergency braking while reversing without cause, nearly resulting in multiple collisions. Diminished Utility and Breach of Lease Expectations The "interim" instructions provided by Mercede…

Look up ODI 11736984 at NHTSA ↗

ODI 11737006

I received an official recall notice from Mercedes-Benz regarding my EQB due to a defect involving the high-voltage battery system. According to the recall notice, the battery may experience an internal failure that could potentially result in a fire while the vehicle is either parked or being driven. Mercedes-Benz has also advised owners to limit charging and park the vehicle outside due to the severity of the safety risk. At this time, Mercedes-Benz has not provided a permanent repair remedy or battery replacement. Because I no longer feel sa…

Look up ODI 11737006 at NHTSA ↗

2026-064None
ODI 11741394

MB recall is since Feb 2026 and they neither ready to fix it not ready to provide a proper compensation . The vehicle is currently unusable for the following reasons: 1. Safety Catch-22 (Fire vs. Theft): Due to the fire hazard associated with the current battery recall, I cannot safely charge or store the vehicle in my garage. However, the local Township Police have explicitly advised against keeping the car outside due to high theft risks in the area. Mercedes-Benz has essentially provided a vehicle that is neither safe to keep indoors nor sec…

Look up ODI 11741394 at NHTSA ↗

ODI 11742099

I am reporting a significant safety concern regarding my 2023 Mercedes-Benz EQB. While my specific VIN has not been included in the current high-voltage battery fire risk recall (NHTSA Campaign 26V073000), my vehicle is a 2023 model that shares the identical high-voltage battery architecture, manufacturing window, and platform design as the approximately 12,000 EQB vehicles officially recalled due to an internal defect that causes sudden, unpredictable battery fires. As a vehicle owner, I am now experiencing deep, well-founded anxiety regarding…

Look up ODI 11742099 at NHTSA ↗

ODI 11744240

My 2023 Mercedes-Benz EQB is included in the high-voltage battery fire recall (NHTSA campaign 26V073). The recall states the battery cells may fail internally at a high state of charge, causing an internal short circuit and a potential fire whether the vehicle is parked or being driven, with no advance warning while parked. As interim safety measures, Mercedes-Benz instructed me to limit charging to 80% and to park the vehicle outdoors, away from structures. These restrictions materially impair the vehicle's use: I cannot charge to full capacit…

Look up ODI 11744240 at NHTSA ↗

2026-073None
ODI 11750608

The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact was concerned that the manufacturer provided limited safety risk information and that the vehicle could catch on fire during a crash. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times about the issue. T…

Look up ODI 11750608 at NHTSA ↗

ODI 11751342

There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventua…

Look up ODI 11751342 at NHTSA ↗

ODI 11752312

See attached document for complaint.

Look up ODI 11752312 at NHTSA ↗

2026-083None
ODI 11756741

Vehicle: 2023 Mercedes‑Benz EQB VIN: [XXX] MBUSA Case #: XXX NHTSA Recall #: 26V073000 Mercedes‑Benz USA has mishandled recall 26V073000 (fire hazard) and left me without transportation. I was told the vehicle is unsafe to drive, which has caused significant anxiety, panic attacks, and ongoing stress because I have no safe way to commute or manage daily responsibilities. MBUSA repeatedly promised a loaner vehicle, but the dealership stated they were never contacted, had no instructions, and had no loaner available. MBUSA later said I could re…

Look up ODI 11756741 at NHTSA ↗

ODI 11760111

The affected component is the high-voltage traction battery and related battery management and bus-bar connection systems. My vehicle is available for inspection upon request. I am reporting a safety concern because my vehicle is subject to NHTSA Recall 25V050, which identifies a risk that the high-voltage battery could fail internally and cause a fire while parked or driving. It is also subject to NHTSA Recall 25V487, which identifies a defect involving the high-voltage battery bus-bar connection that may cause a sudden loss of drive power wi…

Look up ODI 11760111 at NHTSA ↗

ODI 11761084

I am the owner of a 2023 Mercedes-Benz EQB that has been identified as being affected by the current high-voltage battery safety recall. I recently contacted my authorized Mercedes-Benz dealer regarding the recall and was informed that the recall is currently pending for my vehicle and that the permanent remedy is not expected to begin until approximately December. I understand that the interim safety guidance associated with this recall includes limiting charging to 80% and parking the vehicle outside and away from structures. I have a sign…

Look up ODI 11761084 at NHTSA ↗

2026-091None
ODI 11764816

I own a 2023 Mercedes-Benz EQB 300 4MATIC. My vehicle has multiple unresolved high-voltage battery safety recalls. Recall 25V050/MBUSA campaign 2025040005 concerns a potential internal battery-cell short circuit and fire risk. I had the BMS software update performed, but Mercedes later issued recall 26V073 because the software remedy was not considered sufficient for all affected vehicles. Recall 26V073 requires complete high-voltage battery replacement. Until that repair is completed, Mercedes instructs owners to park outside and away from st…

Look up ODI 11764816 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
MonthReportsPrevious monthly averageLeading componentExamples
2026-04101.7Electrical System
ODI 11728924

The contact owns a 2023 Mercedes-Benz EQB300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Look up ODI 11728924 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

ODI 11729553

I was informed of this recall fire risk. And I contacted Mercedes dealership where I got the car. And they informed me that the battery is not available at this time. And to park the vehicle outside. I can’t do this because my charging port is located inside my garage. This is not a safe and the dealership won’t do anything about it.

Look up ODI 11729553 at NHTSA ↗

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 223 reports

2022: 1 complaints · 2023: 23 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022001
20234823
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221000
20235400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemFuel/Propulsion SystemUnknown Or OtherEnginePower TrainForward Collision Avoidance: Automatic Emergency BrakingService BrakesAir Bags
Electrical System—
5
ODI 11689827

Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around with a defective battery which still has a potential to catch on fire.

Look up ODI 11689827 at NHTSA ↗

ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

4
ODI 11659224

Battery Limitation

Look up ODI 11659224 at NHTSA ↗

ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

5
ODI 11726059

Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge

Look up ODI 11726059 at NHTSA ↗

ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

ODI 11734681

Dear NHTSA Safety Team, I am submitting a formal safety-related complaint regarding my 2023 Mercedes-Benz EQB 250, which is currently under an active high-voltage battery recall. The recall imposes significant safety restrictions, including an 80% charging limit, a requirement to park the vehicle outside due to fire risk, and the inability to safely charge the vehicle at home. Additionally, I have been advised by my dealership that DC fast charging should not be used, further limiting the vehicle’s usability. Mercedes-Benz has informed me that …

Look up ODI 11734681 at NHTSA ↗

4
ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

ODI 11730623

I am writing to formally notify the National Highway Traffic Safety Administration (NHTSA) that Mercedes-Benz USA has failed to remedy a known safety defect within a reasonable amount of time, pursuant to 49 U.S.C. § 30120. This notification is submitted in relation to the recall issued under the National Traffic and Motor Vehicle Safety Act regarding the high-voltage battery cells in the 2023 EQB. The manufacturer has acknowledged that an internal short circuit within the battery cells may lead to a vehicle fire while driving or parked. Despit…

Look up ODI 11730623 at NHTSA ↗

1
ODI 11736984

Compounded Electrical Failures In addition to the battery defect, this specific vehicle has exhibited recurring electrical malfunctions, including: Total failure of the backup cameras and parking sensors. Intermittent failure of the HVAC system (Air Conditioning), critical in the Florida climate. Erratic Autonomous Braking: The vehicle has repeatedly engaged emergency braking while reversing without cause, nearly resulting in multiple collisions. Diminished Utility and Breach of Lease Expectations The "interim" instructions provided by Mercede…

Look up ODI 11736984 at NHTSA ↗

00
Fuel/Propulsion System
5
ODI 11689827

Mercedes performed a recall and stated the charging would increase only by 10-15 minutes. For my vehicle it is now exceeding 30-45 minutes to get to the same state of charge at a fast charger such as electrify America. Mercedes refuses to do anything about this, instead they want me to drive around with a defective battery which still has a potential to catch on fire.

Look up ODI 11689827 at NHTSA ↗

ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

—
2
ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

1
ODI 11751342

There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventua…

Look up ODI 11751342 at NHTSA ↗

1
ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

000
Unknown Or Other
4
ODI 11659224

Battery Limitation

Look up ODI 11659224 at NHTSA ↗

ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

2
ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

ODI 11729151

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has …

Look up ODI 11729151 at NHTSA ↗

—
1
ODI 11732704

COMPONENT/SYSTEM: High-voltage battery system (traction battery). The vehicle is subject to a manufacturer recall for risk of internal short circuit and potential thermal event. The vehicle and battery are available for inspection upon request. SAFETY RISK: According to the manufacturer and dealer, the defect presents a risk of battery fire, including while the vehicle is parked and not in operation. As a result, the manufacturer has instructed safety precautions, including limiting charging to no more than 80% and parking the vehicle outdoors…

Look up ODI 11732704 at NHTSA ↗

1
ODI 11760111

The affected component is the high-voltage traction battery and related battery management and bus-bar connection systems. My vehicle is available for inspection upon request. I am reporting a safety concern because my vehicle is subject to NHTSA Recall 25V050, which identifies a risk that the high-voltage battery could fail internally and cause a fire while parked or driving. It is also subject to NHTSA Recall 25V487, which identifies a defect involving the high-voltage battery bus-bar connection that may cause a sudden loss of drive power wi…

Look up ODI 11760111 at NHTSA ↗

1
ODI 11642086

When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no obstacle or car around. It's quite scary since you might get hit from behind. One time it braked so suddenly I was jolted forward in my seat. It also has an issue with parking sensors going off also randomly going under 10 mph. All of them activ…

Look up ODI 11642086 at NHTSA ↗

00
Engine
5
ODI 11726059

Spoke with MB today and was told that the new battery for this recall would be available in late 2026 and that until then I should only park outside and not charge past 80%. When asked for a loaner car until they fixed the issue I was told no. Afraid to drive and or charge

Look up ODI 11726059 at NHTSA ↗

ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

ODI 11734681

Dear NHTSA Safety Team, I am submitting a formal safety-related complaint regarding my 2023 Mercedes-Benz EQB 250, which is currently under an active high-voltage battery recall. The recall imposes significant safety restrictions, including an 80% charging limit, a requirement to park the vehicle outside due to fire risk, and the inability to safely charge the vehicle at home. Additionally, I have been advised by my dealership that DC fast charging should not be used, further limiting the vehicle’s usability. Mercedes-Benz has informed me that …

Look up ODI 11734681 at NHTSA ↗

1
ODI 11751342

There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventua…

Look up ODI 11751342 at NHTSA ↗

1
ODI 11732704

COMPONENT/SYSTEM: High-voltage battery system (traction battery). The vehicle is subject to a manufacturer recall for risk of internal short circuit and potential thermal event. The vehicle and battery are available for inspection upon request. SAFETY RISK: According to the manufacturer and dealer, the defect presents a risk of battery fire, including while the vehicle is parked and not in operation. As a result, the manufacturer has instructed safety precautions, including limiting charging to no more than 80% and parking the vehicle outdoors…

Look up ODI 11732704 at NHTSA ↗

—
1
ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

000
Power Train
4
ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

ODI 11730623

I am writing to formally notify the National Highway Traffic Safety Administration (NHTSA) that Mercedes-Benz USA has failed to remedy a known safety defect within a reasonable amount of time, pursuant to 49 U.S.C. § 30120. This notification is submitted in relation to the recall issued under the National Traffic and Motor Vehicle Safety Act regarding the high-voltage battery cells in the 2023 EQB. The manufacturer has acknowledged that an internal short circuit within the battery cells may lead to a vehicle fire while driving or parked. Despit…

Look up ODI 11730623 at NHTSA ↗

1
ODI 11725380

The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge …

Look up ODI 11725380 at NHTSA ↗

1
ODI 11760111

The affected component is the high-voltage traction battery and related battery management and bus-bar connection systems. My vehicle is available for inspection upon request. I am reporting a safety concern because my vehicle is subject to NHTSA Recall 25V050, which identifies a risk that the high-voltage battery could fail internally and cause a fire while parked or driving. It is also subject to NHTSA Recall 25V487, which identifies a defect involving the high-voltage battery bus-bar connection that may cause a sudden loss of drive power wi…

Look up ODI 11760111 at NHTSA ↗

1
ODI 11727383

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolan…

Look up ODI 11727383 at NHTSA ↗

—000
Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11736984

Compounded Electrical Failures In addition to the battery defect, this specific vehicle has exhibited recurring electrical malfunctions, including: Total failure of the backup cameras and parking sensors. Intermittent failure of the HVAC system (Air Conditioning), critical in the Florida climate. Erratic Autonomous Braking: The vehicle has repeatedly engaged emergency braking while reversing without cause, nearly resulting in multiple collisions. Diminished Utility and Breach of Lease Expectations The "interim" instructions provided by Mercede…

Look up ODI 11736984 at NHTSA ↗

0
1
ODI 11642086

When driving above 40 mph, I have experienced seemingly random brakes, which most likely is due to the automatic emergency braking system. I have seen it work properly when a car cuts me off in traffic, which it makes sense then. But in several instances, it's pumped the brakes when there is no obstacle or car around. It's quite scary since you might get hit from behind. One time it braked so suddenly I was jolted forward in my seat. It also has an issue with parking sensors going off also randomly going under 10 mph. All of them activ…

Look up ODI 11642086 at NHTSA ↗

00—
1
ODI 11558792

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

Look up ODI 11558792 at NHTSA ↗

0
Service Brakes00000
1
ODI 11558792

We were driving along a 4 lane state road and the car suddenly applied the brakes hard and swerved to the right. A light blinked on the dash with a picture of the car and a red line on the right hand side. No cars were in the next lane over and there were no issues with the roadway. I was driving straight in the line and not near the left hand side of the Lane.

Look up ODI 11558792 at NHTSA ↗

—0
Air Bags0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 5.6% of complaints

Median mileage: 12,500 mi (2 usable records).

ODI 11628579 · 5,000 mi

The contact owns a 2023 Mercedes-Benz EQB300. The contact stated that while driving 60 MPH, the vehicle lost automotive power and decelerated to 30 MPH. The contact drove the vehicle to a local charging station to recharge the battery; however, the vehicle failed to recharge. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The …

Look up ODI 11628579 at NHTSA ↗

ODI 11641405 · 20,000 mi

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accel…

Look up ODI 11641405 at NHTSA ↗

ODI 11732704

COMPONENT/SYSTEM: High-voltage battery system (traction battery). The vehicle is subject to a manufacturer recall for risk of internal short circuit and potential thermal event. The vehicle and battery are available for inspection upon request. SAFETY RISK: According to the manufacturer and dealer, the defect presents a risk of battery fire, including while the vehicle is parked and not in operation. As a result, the manufacturer has instructed safety precautions, including limiting charging to no more than 80% and parking the vehicle outdoors…

Look up ODI 11732704 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 1.9% of complaints

Median mileage: 20,000 mi (1 usable records).

ODI 11641405 · 20,000 mi

The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accel…

Look up ODI 11641405 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11697675

In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked my VIN myself and discovered that the recall is related to a high-voltage battery defect that may cause sudden loss of power and battery fire. I was n…

Look up ODI 11697675 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b