| Tires | 00.0%No examples available for this selection. | 1511.9%ODI 11486960The contact owns a 2016 Mercedes Benz Metris. The contact received a notification for NHTSA Campaign Number: 22V482000 (Tires). The dealer had been notified about the recall but had yet to grant the contact an appointment to service the recall. The contact also made multiple attempts to notify the manufacturer about the recall repair but had been disconnected from the call after being placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Look up ODI 11486960 at NHTSA ↗ | 1344.8%ODI 11362270 · 22,000 miTL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONTACT PULLED OVER ALONG THE LEFT SIDE MEDIAN LANE ON THE HIGHWAY. THE CONTACT THEN HAD TO PULL OVER THE RIGHT SIDE OF THE HIGHWAY WITH THE ASSISTANCE OF HER TOWING SERVICE. THE DAMAGED TIRE WAS REPLACED ON THE SIDE OF THE ROAD AND THEN THE CONTACT TOOK… Look up ODI 11362270 at NHTSA ↗ | 1450.0%ODI 11494432The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of the NHTSA Campaign Number: 22V482000 (Tires) and 22V099000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repairs. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a fa… Look up ODI 11494432 at NHTSA ↗ | 333.3%ODI 11557261The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11557261 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 3729.4%ODI 10936184 · 7,700 miMERCEDES METRIS VAN FUEL SMELL WHILE VEHICLE WAS AT IDLE WARMING UP FOR WINTER DRIVING. GAS WAS SEEPING FROM "POROUS GAS LINE" WAS WHAT I WAS TOLD FROM DEALERSHIP AND THAT THIS ONLY HAPPENED TO TWO OTHER VEHICLES IN AMERICA. UNFORTUNATELY, OUR COMPANY BOUGHT MULTIPLE VEHICLES AND WE HAVE THREE WITH THE EXACT SAME PROBLEM. MERCEDES DOES NOT HAVE PARTS READILY AVAILABLE IN THE STATES AND THE FUEL LINE HAS TO BE MANUFACTURED IN GERMANY. PLAN ON BEING WITHOUT YOUR VEHICLE FOR AN EXTENDED PERIOD OF TIME. THERE ARE MULTIPLE FORUMS ON THE WEB ILLUSTRA… Look up ODI 10936184 at NHTSA ↗ | 13.4%ODI 11161356MERCEDES BENZ STATES THAT IT DOES NOT HAVE PARTS AVAILABLE FOR A FUEL LINE LEAKING PROBLEM WHICH IS SUBJECT TO AN OUTSTANDING NHTSA RECALL NUMBER 18V837. MERCEDES BENZ [phone removed]) HAS NOT IDENTIFIED A SCHEDULE FOR THE ACQUISITION OF THE NECESSARY PARTS OR RESOLUTION OF THE PROBLEM. MERCEDES BENZ DOES NOT HAVE A SENSE OF URGENCY IN THE RESOLUTION OF THIS PROBLEM AND HAS STATED THAT THEY WOULD ONLY SEND ME A LETTER IN THE FUTURE ON THE AVAILABILITY OF PARTS. FUEL LINE LEAKS CAN BE DEADLY AND, MINIMALLY, MERCEDES BENZ SHOULD HAVE AN INTERI… Look up ODI 11161356 at NHTSA ↗ | 13.6%ODI 11518320The digital display system that indicates how many miles you have left until empty is not accurate. The dashboard display indicated that I had about 85 miles of range left before my tank was empty. Approximately 35 miles later, when there should have been 50 miles of range left according to the digital dashboard display, the vehicle ran out of gas and I was left stranded on the side of the freeway. This is a safety issue. I have read numerous reports of similar incidents with this vehicle in online forums. Look up ODI 11518320 at NHTSA ↗ | 111.1%ODI 11649972The pressure relief valve part on our Mercedes van is causing a check engine light to go off with code P052E. It's a known issue on several MB models (GLB, C300, etc.) that this original part wears out and can potentially cause an under-hood fire if oil gets clogged up in the components. To my knowledge there is no routine maintenance that we missed that would be causing this issue. MB has since released a new style of PCV part with insulation wrapped around the hose to prevent condensation build up. It's not possible to get the original stye o… Look up ODI 11649972 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 222.2%ODI 11686351Recently took my vehicle in to get the brakes check and inspected. Technician at Mercedes Benz noticed a fuel leak in the upper fuel line. We both thought was very odd because the vehicle only has 35k miles on it and the line is visibly in great condition. I did a little research and found that there was a recall for this exact issue. But it seems that my vin wasn’t in the recall. I contacted Mercedes and told me to reach out to you guys. I’ve had multiple issues with Mercedes upon the delivery of my van. It was missing a Hermes module and had … Look up ODI 11686351 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 1100.0%ODI 11338808THE PANARAMA SUNROOF GOES OFF TRACK. IT APPEARS TO FALL ON ME. I'M AFRAID IT MAY FALL ON TOP OF ME Look up ODI 11338808 at NHTSA ↗ | 1511.9%ODI 10899034PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE. Look up ODI 10899034 at NHTSA ↗ | 413.8%ODI 11437488Rear back up camera image is frozen, showing a rear view snapshot, but not a live image. Look up ODI 11437488 at NHTSA ↗ | 310.7%ODI 11486887Wheel speed sensors appear to fail on a routine basis (every 0-10 months), similar to the subject of recall 21V-042 on Sprinter vans. Sensor failure disables most safety features of vehicles including ABS, blind spot warning, assisted steering, and other safety features. THe failure causes notable issues with handling/steering and braking. Failure at highway speed impacts vehicle driving stability and increases the risk of a crash. Dealer previously repaired under warranty in October or November 2021. Unit failed in traffic at highway spee… Look up ODI 11486887 at NHTSA ↗ | 111.1%ODI 11607019There is an active recall that Mercedez is ignoring. Look up ODI 11607019 at NHTSA ↗ | 228.6%ODI 11373037 · 3,100 miREARVIEW CAMERA BROKEN Look up ODI 11373037 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 11541670Vehicle moved away backwards after placing vehicle in park. Vehicle is in a repair shop in Calgary, Alberta, Canada. Driver's door, door frame, and rear door damage. After placing the vehicle in park following pulling the vehicle forward in drive, I stepped out of the driver's door and the vehicle began moving backwards. I was nearly injured as the open driver's door was bent 180 degrees around as it struck a building support column. I made it partially back into the vehicle, just clearing the door-column squeeze, one leg in and one leg still … Look up ODI 11541670 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine | 00.0%No examples available for this selection. | 1612.7%ODI 11063829 · 6,000 miSMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE. Look up ODI 11063829 at NHTSA ↗ | 26.9%ODI 11515978Vehicle experienced Crankcase ventilation component failure at low miles of 31,750. Code thrown is P052E resulting in needing replacement of a large assembly of emissions/oil vapor control tubing and valves costing over $1000 plus over 12 hours of labor. Well known problem on Mercedes vehicles with the M274 2.0 turbo 4cylinder engine. Look up ODI 11515978 at NHTSA ↗ | 27.1%ODI 11373524 · 35,000 miTHE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REACTS IS SERIOUSLY A DANGER HAZARD AND SHOULD BE RECALLED. THIS IS MY 3RD WHEEL SENSOR ON THIS VEHICLE IN 8 MONTHS. Look up ODI 11373524 at NHTSA ↗ | 222.2%ODI 11678639A check engine light on a Mercedes-Benz Metris, accompanied by a P052E code, often indicates a problem with the Positive Crankcase Ventilation (PCV) system, specifically the PCV regulator valve or its associated components. This code signals that the Powertrain Control Module (PCM) has detected an issue with the crankcase pressure, suggesting a malfunction in the PCV system's ability to regulate pressure. Look up ODI 11678639 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Visibility/Wiper | 00.0%No examples available for this selection. | 2116.7%ODI 10897409 · 1,500 miTHE PASSENGER SIDE MIRROR ON THIS VEHICLE OFFERS VERY LITTLE VISIBILITY AND CREATES A HUGE BLIND SPOT. THE MIRROR IS FLAT OFFERS A VERY NARROW FIELD OF VIEW. BECAUSE THIS IS A CARGO VAN WITH NO WINDOW ON THE SIDE DOOR A CONVEX MIRROR IS NECESSARY TO OFFER A ACCEPTABLE FIELD OF VIEW FOR SAFE LANE CHANGING. I FEEL THE LACK OF A CONVEX MIRROR ON THE PASSENGER SIDE MAY LEAD TO SEVERAL SIDE SWIPE ACCIDENTS BY OWNERS OF THIS VEHICLE. I HAVE EXPERIENCED SEVERAL INCIDENTS OF ATTEMPTING TO CHANGE LANESOME TO THE RIGHT ONLY TO FIND THAT THERE IS ANOTHER … Look up ODI 10897409 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Wheels | 00.0%No examples available for this selection. | 75.6%ODI 11140164SEVERE OUTSIDE TIRE WEAR ON THE FRONT LEFT AND RIGHT AXLE. Look up ODI 11140164 at NHTSA ↗ | 517.2%ODI 11111747 · 5,000 miTHE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS Look up ODI 11111747 at NHTSA ↗ | 517.9%ODI 11373524 · 35,000 miTHE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REACTS IS SERIOUSLY A DANGER HAZARD AND SHOULD BE RECALLED. THIS IS MY 3RD WHEEL SENSOR ON THIS VEHICLE IN 8 MONTHS. Look up ODI 11373524 at NHTSA ↗ | 222.2%ODI 11500257This recall was issued on July 7, 2022, nearly 6 months ago. The recall involves a sticker. This vehicle is rented out on Turo. Turo delisted this vehicle due to this open recall costing us over $1,000 in lost rental income for our business. Payments on this van are nearly $800/month. This is causing enormous financial pressure on our business with no end in sight. We do not believe it should take 6+ months to replace a sticker. Additionally, the VIN plate on this van is nothing more than a sticker on the dashboard. The VIN plate was … Look up ODI 11500257 at NHTSA ↗ | 228.6%ODI 11584290My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and link to reports of the same: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11584290 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Steering | 00.0%No examples available for this selection. | 97.1%ODI 11208405 · 55,000 miLOSS OF POWER STEERING WHEN DRIVING OVER CATTLE GRATES ON TWO SEPARATE OCCASIONS. FIRST TIME LOSS OF POWER STEERING AT 55MPH ON A TWO LANE HIGHWAY AND SECOND TIME LOSS OF POWER STEERING AT 30MPH WHEN ENTERING A FREEWAY ON-RAMP. AN ERROR MESSAGE DISPLAYS ON THE SCREEN 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL'. ON BOTH OCCASIONS WE PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, REMOVED THE KEY FROM THE IGNITION, AND WAITED A COUPLE OF MINUTES. AFTER WAITING A COUPLE MINUTES, WE INSERTED THE KEY AND STARTED THE ENGINE TO FI… Look up ODI 11208405 at NHTSA ↗ | 517.2%ODI 11431169I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel display “Power Steering Malfunction. See Owners Manual". I immediately pulled over and stopped the vehicle. Luckily, I had cell service, so I called my Mercedes-Benz dealership and talked to someone in the service department and I also called my mechanic… Look up ODI 11431169 at NHTSA ↗ | 310.7%ODI 11459937Hi, I was driving at highway speeds, about 80mph through West Texas where the speed limit is 80MPH. I was pulling a trailer, there was a 40'ish MPH side-wind blowing pushing the vehicle to the center divider. As I was passing a semi on the outside of a curve, as I came upon the bow wake, the vehicle was pushed towards the center divider and encountered the rumble strip. At which point the power steering malfunctioned and completely turned off, leaving only manual steering. There was an error on the display indicating power steering malfunc… Look up ODI 11459937 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 11474031To whom it may concern, while driving on the highway I lost function of power steering and a message came on stating "power steering malfunction see operator manual". Look up ODI 11474031 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11731396The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11731396 at NHTSA ↗ |
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| Electrical System | 00.0%No examples available for this selection. | 107.9%ODI 10956097 · 15,000 miMERCEDES CLAIMES THAT THE METRIS IS ABLE TO TOW 5000LBS. WE BOUGHT THE VEHICLE NEW WITH THE TOW PACKAGE FACTORY INSTALLED. MERCEDES NEVER DISCLOSED THE FACT THAT IT'S WIRING HARNESS INCLUDED IN THE PACKAGE DOES NOT OPERATE ELECTRIC TRAILER BRAKES AND THAT NO FACTORY OR THIRD PARTY OPTION IS AVAILABLE. WE ALMOST HAD AN ACCIDENT DUE TO OUR INABILITY TO STOP QUICKLY ENOUGH. THATS HOW WE FOUND OUT THAT THE FACTORY INSTALLED TRAILER WIRING HARNESS DOES NOT OPERATE ELECTRIC BRAKES. MERCEDES SHOULD HAVE WARNED US ABOUT THIS ISSUE. THE FACTORY TRAILER … Look up ODI 10956097 at NHTSA ↗ | 26.9%ODI 11481633I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time . Look up ODI 11481633 at NHTSA ↗ | 13.6%ODI 11518320The digital display system that indicates how many miles you have left until empty is not accurate. The dashboard display indicated that I had about 85 miles of range left before my tank was empty. Approximately 35 miles later, when there should have been 50 miles of range left according to the digital dashboard display, the vehicle ran out of gas and I was left stranded on the side of the freeway. This is a safety issue. I have read numerous reports of similar incidents with this vehicle in online forums. Look up ODI 11518320 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 11373037 · 3,100 miREARVIEW CAMERA BROKEN Look up ODI 11373037 at NHTSA ↗ | 00.0%No examples available for this selection. | 111.1%ODI 11510249The Audio30 multimedia system is so slow to respond it amkes driving the vehicle unsafe. Can this please be investigated. Look up ODI 11510249 at NHTSA ↗ | 00.0%No examples available for this selection. |
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