2002 National Rv PALISADES: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Engine And Engine Cooling:Cooling System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Cooling System | 1 |
| Suspension:Multiple Axle | 1 |
Engine And Engine Cooling:Cooling System: 1; Suspension:Multiple Axle: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 1 |
| 2005 | 1 |
2003: 1; 2005: 1
Pattern summary
Engine And Engine Cooling:Cooling System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10017251 · 2003-04-21 (April 21, 2003)
WHILE DRIVING THE WATER PUMP WARPED WHICH CAUSED FLUID TO LEAK FROM THE VEHICLE. THE DEALER WAS NOTIFIED. *NLM
Owner-reported narrative. Look up ODI 10017251 at NHTSA ↗
Owner report 10121055 · 2005-05-16 (May 16, 2005)
DT: TORSION AXLE INCORRECTLY INSTALLED. CONSUMER CALLED THE MANUFACTURER, WHO REPORTED NO PROBLEM. FURTHER INVESTIGATION SHOWED THAT OTHER REPAIRS OF THE TORSION AXLE HAD BEEN DONE ON SEVERAL VEHICLES OF SAME TYPE. THIS CAUSED THE SUPPORT BRACKETS TO BREAK AND BECOME A POTENTIAL CRASH HAZARD. *TT THE CONSUMER IS NOT THE OWNER OF THE RV HE WAS APART OF A TEAM THAT INSPECTED RV'S. *JB
Owner-reported narrative. Look up ODI 10121055 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V285000 · Trailer Hitches
Reported: 2001-09-05 (September 5, 2001)
VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS. THE TRAILER PIN BOX STEEL STRUCTURE COULD FAIL AT THE WELDS OR TUBULAR STEEL STRUCTURE DUE TO FATIGUE.
Consequence: THIS COULD LEAD TO SEPARATION OF THE STEEL TUBES COMPRISING THE GOOSENECK AND PARTIAL OR COMPLETE DETACHMENT OF THE PIN BOX CONNECTION BETWEEN THE TOW VEHICLE AND THE FIFTH WHEEL GOOSENECK STEEL STRUCTURE.
Remedy: DEALERS WILL REINFORCE THE GOOSENECK STRUCTURAL STEEL ASSEMBLY. OWNER NOTIFICATION BEGAN OCTOBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NATIONAL RV AT 1-800-439-3653. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NHTSA campaign record ↗07V230000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-06-04 (June 4, 2007)
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1999 | 2000 | 2001 | 2002 | 2003 |
|---|---|---|---|---|---|
| Electrical System:Wiring | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 565279CONSUMER IS NOT SATISFIED WITH THE SAFETY RECALL REPAIR PROCEDURES FROM NATIONAL RV ON THE FIFTH WHEEL TRAVEL TRAILER PIN BOX STEEL STRUCTURE, RECALL # 01V-285. ALSO, BOTTOM COVER HAD BEEN CUT OPEN TO WORK ON THE SLIDE OUT MOTOR WHILE IT WAS AT GIANT RV?S AND HAD NOT BEEN REPAIRED. *YD | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine And Engine Cooling:Cooling System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10017251WHILE DRIVING THE WATER PUMP WARPED WHICH CAUSED FLUID TO LEAK FROM THE VEHICLE. THE DEALER WAS NOTIFIED. *NLM | 0UnavailableNo examples available for this selection. |
| Equipment | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 565279CONSUMER IS NOT SATISFIED WITH THE SAFETY RECALL REPAIR PROCEDURES FROM NATIONAL RV ON THE FIFTH WHEEL TRAVEL TRAILER PIN BOX STEEL STRUCTURE, RECALL # 01V-285. ALSO, BOTTOM COVER HAD BEEN CUT OPEN TO WORK ON THE SLIDE OUT MOTOR WHILE IT WAS AT GIANT RV?S AND HAD NOT BEEN REPAIRED. *YD | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension:Multiple Axle | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10121055DT: TORSION AXLE INCORRECTLY INSTALLED. CONSUMER CALLED THE MANUFACTURER, WHO REPORTED NO PROBLEM. FURTHER INVESTIGATION SHOWED THAT OTHER REPAIRS OF THE TORSION AXLE HAD BEEN DONE ON SEVERAL VEHICLES OF SAME TYPE. THIS CAUSED THE SUPPORT BRACKETS TO BREAK AND BECOME A POTENTIAL CRASH HAZARD. *TT THE CONSUMER IS NOT THE OWNER OF THE RV HE WAS APART OF A TEAM THAT INSPECTED RV'S. *JB | 0UnavailableNo examples available for this selection. |
| Tires:Tread/Belt | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10072895 · 8,000 miI WAS PULLING A 5TH WHEEL TRAILER, WEIGHING AROUND 13,000LBS. DRIVING ON I-25 AT 65 MPH, THE TREAD SEPARATED FROM THE GENERAL TIRE, MODEL AMERI*550AS ON THE TIRE. THE TIRE DID NOT BLOW OUT. I DID NOT REALIZE THE PROBLEM HAD OCCURRED AND WAS DRIVING ON THE BELT OF THE TIRE FOR SEVERAL MILES. HAD THE TIRE BLEW, THE TRAILER MAY HAVE FLIPPED CAUSING EXTENSIVE VEHICLE DAMAGE AND POSSIBLE PERSONAL INJURY OR DEATH. THE TIRE WAS INFLATED TO 75 PSI PRIOR TO DEPARTING ON THE TRIP. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Trailer Hitches:Fifth Wheel Assembly | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 565279CONSUMER IS NOT SATISFIED WITH THE SAFETY RECALL REPAIR PROCEDURES FROM NATIONAL RV ON THE FIFTH WHEEL TRAVEL TRAILER PIN BOX STEEL STRUCTURE, RECALL # 01V-285. ALSO, BOTTOM COVER HAD BEEN CUT OPEN TO WORK ON THE SLIDE OUT MOTOR WHILE IT WAS AT GIANT RV?S AND HAD NOT BEEN REPAIRED. *YD | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2002: 2 complaints · 2003: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2002 | 0 | 1 | 2 |
| 2003 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2002 | 2 | 0 | 0 |
| 2003 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Engine And Engine Cooling:Cooling System | Suspension:Multiple Axle |
|---|---|---|
| Engine And Engine Cooling:Cooling System | — | 0 |
| Suspension:Multiple Axle | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.