2021 Newmar LONDON AIRE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
7 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
2023: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11504402 · 2023-01-30 (January 30, 2023)
The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others.
Owner-reported narrative. Look up ODI 11504402 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V594000 · Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer
Reported: 2020-09-29 (September 29, 2020)
Newmar Corporation (Newmar) is recalling certain 2021 Essex, Dutch Star, Mountain Aire, and London Aire motorhomes. The front leveling jacks may not be fastened correctly to the chassis, possibly causing the jacks to fail to support the weight of the motorhome.
Consequence: If the front jacks fail, an unexpected drop can occur, increasing the risk of an injury.
Remedy: Newmar will notify owners, and dealers will inspect and repair the leveling jacks as necessary, free of charge. The recall began November 9, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
NHTSA campaign record ↗21V088000 · Steering:Critical Fasteners | Suspension:Front
Reported: 2021-02-18 (February 18, 2021)
Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Consequence: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
Remedy: On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 041.
NHTSA campaign record ↗21V258000 · Steering:Column
Reported: 2021-04-13 (April 13, 2021)
Newmar Corporation (Newmar) is recalling certain 2021 London Aire, Dutch Star, New Aire, Ventana, and Mountain Aire vehicles. The steering output shaft may be too short and could disengage from the steering input shaft.
Consequence: Disengagement of the steering output shaft may result in a loss of steering, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect and, if necessary, replace the steering column, free of charge. The recall began on May 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300 and Shyft Group customer service at 1-800-582-3454. Newmar's number for this recall is 21V-214.
NHTSA campaign record ↗21V571000 · Equipment:Recreational Vehicle/Trailer | Structure
Reported: 2021-07-27 (July 27, 2021)
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
NHTSA campaign record ↗21V700000 · Electrical System: Instrument Cluster/Panel
Reported: 2021-09-09 (September 9, 2021)
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗21V822000 · Steering:Hydraulic Power Assist:Pump
Reported: 2021-10-19 (October 19, 2021)
Newmar Corporation (Newmar) is recalling certain 2020-2021 Essex, 2020-2022 King Aire and London Aire motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Consequence: A loss of power steering assist increases the risk of a crash.
Remedy: On behalf of Newmar Corporation, Shyft Group will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed on December 22, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗22V166000 · Steering:Critical Fasteners
Reported: 2022-03-17 (March 17, 2022)
Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Consequence: Loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11366762 · 52,000 miPASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11489985UNKNOWN I was traveling in this new to me 2020 Newmar London Aire on a trip of approx. 2,700 miles. The first issue was coming to a bridge in SC that was maybe 400 feet in length. There were lots of transition strips and dips on the bridge. When I first approached the bridge, my Motorhome bounced/propoised so violently that my wife flew up out of her sit and the front end dropped to the stops on the frame. I have been MHoming since 1999 and have never experienced this type of bouncing. I was scared and the MH continued to bounce on this b… | 00.0%No examples available for this selection. | 125.0%ODI 11489400The 2022 London Aire is on Spartans’ K3 chassis. The unit experiences extreme porpoising to the point it is dangerous. Any road that has undulations set up porpoising that continues on for 4-5 cycles limiting steering control. Passenger has been lifted out of her seat literally. She did not have seat belt on but we have never experienced anything like this and it was on a freeway. Made appointment with Spartan service center in March 2022 to have everything checked. Realigned coach, set tire pressures d was told “this is normal ride”. Informe… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 360.0%ODI 11005981 · 20,000 miTHIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, F… | 0UnavailableNo examples available for this selection. | 120.0%ODI 11541209The Back up camera and 360 camera fail frequently. The rear camera video will interminably go blank when backing. It will also sometimes change to the front view camera view which almost caused an accident in heavy freeway traffic because I thought I lost my trailer. I have had to replace 3 camera in 3 years and both Newmar and the camera manufacture Riverpark/Xicte have no solutions. Now the latest is to start replacing cables. The is a well known problem among RV owners. | 00.0%No examples available for this selection. | 1100.0%ODI 11504402The hydraulic steps on this motor home automatically extend and retract when the door is opened or closed. The steps on this unit failed to retract after closing the door, and as I drove away, the steps hit a fence post. They could just as easily hit a person or driving down the road hit another vehicle. There is no warning system on this vehicle to warn the steps did not function as designed, and they are not readily visible from the driver seat. My understanding is that this has happened to others. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 360.0%ODI 11349065 · 19,000 miIN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS. | 0UnavailableNo examples available for this selection. | 120.0%ODI 11728067There was previously a recall on the power distribution modules on these Chassis the recall was insufficient, and these PMs continue to fail. This is a very much a safety hazard as the PDM controls lights as well as the electric fan clutch, which can cause the engine to overheat leaving you stranded on the road also it can cause lights to fail and the operator does not know they have failed. The issue tends to be intermittent in nature and very difficult to diagnose. I have contacted freightliner directly about this issue and they were of no he… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Exterior Lighting | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10860994 · 3,000 miWHEN USING ENGINE JAKE BRAKE THE REAR BRAKE LIGHTS ARE ACTIVATED. GOING DOWN A LONG GRADE THE VEHICLES BEHIND ME SEE MY BRAKE LIGHTS ON PERHAPS FOR SEVERAL MILES. IF I NEED TO USE MY CHASSIS BRAKES TO SLOW FOR SOMETHING IN FRONT OF ME THERE IS NO SIGNAL GIVEN TO THE FOLLOWING VEHICLES. TWICE I HAVE EXPERIENCED A NEAR REAR END COLLISION FROM A SEMI BEHIND ME WHO DID NOT RECEIVE A SIGNAL THAT I WAS PHYSICALLY SLOWING DOWN FROM THE ACCUSTOMED TRAVEL SPEED. TRAVELING DOWN A MOUNTAIN GRADE AT 50 PLUS MILES PER HOUR THERE IS VERY LITTLE REACTION TIM… | 240.0%ODI 11349065 · 19,000 miIN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11658256 · 50 miThe contact owned a 2023 Newmar London Aire RV. The contact stated that while driving at highway speeds above 50 MPH, the steering malfunctioned, making the RV extremely difficult the remain inside the desired lane. The contact stated that there was a 2–4-inch play in the steering wheel making it difficult to steer and control the RV. The vehicle was taken to the local dealer who replaced the steering box, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 50. The VIN was not available. | 0UnavailableNo examples available for this selection. |
| Wheels | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 120.0%ODI 11415690 · 11,621 miSIDEWALL SEPARATION FAILURE FOUND DURING A SAFETY CHECK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 250.0%ODI 11487957The TPMS system fails to read tires while in motion. Primarily affects the rear outer drive axle, but all wheels, including front are impacted at random intervals. When standing still, the sensors will all read and display temperature and pressure. After driving for 10 minutes, a TPMS alert will display on the dash and one or more wheels will show as missing. The frequency of these alerts has caused me to ignore the TPMS system, rendering it ineffective. I have had it in for service on 5 separate occasions. The first time was Feb 2022, and … | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 240.0%ODI 11425242For no reason started getting codes for low D.E.F and then buzzers and finally engine light for engine derate. Called Spartan, which is the chassis manufacture. Was told that the they were having a lot of problems with the DEF head and to leave it in a safe place because replacement parts were not available. Stated it could be 1 to 2 months before a part would be available. I was over 700 miles from home and not very happy about leaving a half million dollar motorhome in the middle of no where. So I drove it with lights and buzzers going of and… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 120.0% | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 3 complaints · 2023: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 3 | 3 | 3 |
| 2023 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 3 | 0 | 1 |
| 2023 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Unknown Or Other |
|---|---|
| Unknown Or Other | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.