Auto Recall Watch
U.S. public vehicle records

2017 Subaru CROSSTREK: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

94 owner complaints analyzed

1 distinct recall campaigns

27,900 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 60 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 33 of 94 complaints (35.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1313.8%
Transmission and shifting88.5%
Electrical and battery issues77.4%
Engine operation44.3%
Steering behavior44.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
33
Visibility/Wiper
22
Electrical System
17
Power Train
12
Engine
10
Service Brakes
5
Steering
5
Wheels
4
Component breakdown data
CategoryCount
Unknown Or Other33
Visibility/Wiper22
Electrical System17
Power Train12
Engine10
Service Brakes5
Steering5
Wheels4

Unknown Or Other: 33; Visibility/Wiper: 22; Electrical System: 17; Power Train: 12; Engine: 10; Service Brakes: 5; Steering: 5; Wheels: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
27
25,000 to 49,999
20
50,000 to 74,999
10
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00027
25,000 to 49,99920
50,000 to 74,99910
75,000 to 99,9991
100,000 to 149,9991
150,000 and above1

Under 25,000: 27; 25,000 to 49,999: 20; 50,000 to 74,999: 10; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (27). 34 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
3
2018
4
2019
23
2020
33
2021
13
2022
7
2023
5
2024
3
2025
3
Complaints over time data
CategoryCount
20173
20184
201923
202033
202113
20227
20235
20243
20253

2017: 3; 2018: 4; 2019: 23; 2020: 33; 2021: 13; 2022: 7; 2023: 5; 2024: 3; 2025: 3

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11003252 · 2017-07-06 (July 6, 2017)

TL* THE CONTACT RENTED A 2017 SUBARU CROSSTREK. WHILE THE CONTACT WAS RESTING HIS RIGHT ARM ON THE LEATHER SHIFTER, HE SUSTAINED BURNS. THE PASSENGER AND HIS WIFE ALSO RECEIVED BURNS ON THE BOTTOM LEFT AND RIGHT FOREARMS OF THE LEATHER SEATING SURFACES. THE CONTACT DID NOT RECEIVE MEDICAL TREATMENT FOR HIS INJURIES; HOWEVER, THE PASSENGER WENT TO THE EMERGENCY ROOM AND WAS DIAGNOSED WITH CHEMICAL REACTIVE SECOND DEGREE BURNS. THE CAR RENTAL VENDOR WAS MADE AWARE OF THE INCIDENT. THE LOCAL DEALER (MARK MILLER SUBARU MIDTOWN LOCATED ON 3535 STA…

Owner-reported narrative. 396 miles reported. Look up ODI 11003252 at NHTSA ↗

Owner report 11033990 · 2017-10-17 (October 17, 2017)

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT. IN ADDITION, THE CONTACT STATED THERE WAS AN ABNORMAL VIBRATION FROM THE FRONT END OF THE VEHICLE, WHICH CAUSED THE WHEELS TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT IF THE FA…

Owner-reported narrative. 13,000 miles reported. Look up ODI 11033990 at NHTSA ↗

Owner report 11057395 · 2017-12-29 (December 29, 2017)

DRIVING HOME AT NIGHT ON THE FREEWAY AND THEN A SUDDEN BOOM! SOUNDED LIKE A BRICK HIT THE ROOF OF THE CAR. FRIGHTEN A BIT BUT MANAGED TO PULL OVER AND THE NOTICED THE SUNROOF WAS SHATTERED. DROVE SOME SLOWLY AND LOOKED AT IT MORE WHEN I GOT HOME. I NOTICED THAT THE GLASS LOOKS LIKE IT BLEW UP LIKE A VOLCANO. IT BLEW OUTWARD. SO I STARTED SEARCHING IF THIS WAS A KNOWN ISSUE AND FOUND OUT THAT IT WAS WITH MANY MANUFACTURERS.

Owner-reported narrative. 4,500 miles reported. Look up ODI 11057395 at NHTSA ↗

Owner report 11104004 · 2018-06-26 (June 26, 2018)

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE OPERATING THE VEHICLE AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ 85260), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

Owner-reported narrative. 11 miles reported. Look up ODI 11104004 at NHTSA ↗

Owner report 11121955 · 2018-08-23 (August 23, 2018)

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

Owner-reported narrative. 20,000 miles reported. Look up ODI 11121955 at NHTSA ↗

Owner report 11124459 · 2018-09-05 (September 5, 2018)

WAS DRIVING ON CITY STREET WITH FAIRLY HIGH TRAFFIC. VERY HEAVY RAIN AND HUMIDITY. I TURNED ON DEFOGGER AND THE WINDSHIELD GOT INCREASINGLY MORE FOGGED UP. THE DEFOGGER DID NOT CLEAR THE WINDSHIELD. I HAD TO DRIVE AT 20 MPG TO AVOID A COLLISION. I BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG WITH THE DEFOGGER. THE CAR IS TWO WEEKS OLD.

Owner-reported narrative. 200 miles reported. Look up ODI 11124459 at NHTSA ↗

Owner report 11151493 · 2018-11-14 (November 14, 2018)

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. INTERMITTENTLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE IGNITION WAS IN THE OFF POSITION AND THE GEAR SHIFT SELECTOR WAS IN PARK. THE VEHICLE WAS TAKEN TO PALM SPRINGS SUBARU (LOCATED AT 67925 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Owner-reported narrative. 6,000 miles reported. Look up ODI 11151493 at NHTSA ↗

Owner report 11171013 · 2019-01-20 (January 20, 2019)

SNOW AND RAIN GETTING ONTO ENGINE WITH HOOD COMPLETELY SHUT. WE HAD THE ENGINE COMPLETELY COVERED WITH SNOW EVERY TIME WE DRIVE IT. NEVER HAD A VEHICLE LET THE WEATHER GET INTO THE ENGINE WITH THE HOOD SEALED.

Owner-reported narrative. 430,000 miles reported. Look up ODI 11171013 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V149000 · Exterior Lighting:Brake Lights:Switch

Reported: 2019-02-28 (February 28, 2019)

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

94 unique complaints in this selection. Analysis snapshot: 2026-10-01.

63.8%Usable mileage60 / 94 records
100.0%Valid incident date94 / 94 records
100.0%Valid filing date94 / 94 records
100.0%Ordered incident and filing dates94 / 94 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Visibility/Wiper
00.0%

No examples available for this selection.

13.8%
ODI 10995484 · 83,000 mi

2 WINDSHIELD REPLACEMENTS SINCE MAY 2013 DUE TO CHIPS/CRACKS. 21K MILES PER YEAR AVERAGE DRIVING IN NORMAL CONDITIONS. THE LATEST INCIDENT WAS A LARGE CRACK THAT APPEARED ON 6/13/17. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN MY DRIVEWAY AT 6/12. WHEN I LEFT WORK THE MORNING OF 6/13/17 THERE WAS A 6 INCH CRACK IN THE WINDSHIELD. THE TEMP HAD A ROUGHLY 25 DEGREE F SWING FROM HOT TO COLD WITH RAIN OVERNIGHT. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THE CROSSTREK WINDSHIELD BEING MORE FRAGILE IN THIS REGARD THAT OTHER CARS. IN…

Look up ODI 10995484 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

53.8%
ODI 10946936 · 13,000 mi

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WAS REPLACED RECENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 03/13/17 *BF *CN

Look up ODI 10946936 at NHTSA ↗

2223.4%
ODI 11124459 · 200 mi

WAS DRIVING ON CITY STREET WITH FAIRLY HIGH TRAFFIC. VERY HEAVY RAIN AND HUMIDITY. I TURNED ON DEFOGGER AND THE WINDSHIELD GOT INCREASINGLY MORE FOGGED UP. THE DEFOGGER DID NOT CLEAR THE WINDSHIELD. I HAD TO DRIVE AT 20 MPG TO AVOID A COLLISION. I BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG WITH THE DEFOGGER. THE CAR IS TWO WEEKS OLD.

Look up ODI 11124459 at NHTSA ↗

6433.0%
ODI 11113915 · 5,000 mi

CRACK APPEARED IN LOWER DRIVER'S SIDE PORTION OF WINDSHIELD. CAR WAS PARKED WHEN CRACK APPEARED. NO KNOWN SIGNIFICANT DAMAGE TO WINDSHIELD. CRACK APPEARS TO HAVE STARTED UNDERNEATH WINDSHIELD WIPER AT THE DE-ICER AREA AND THEN SPREAD UPWARDS.

Look up ODI 11113915 at NHTSA ↗

11339.8%
ODI 11193473 · 1,600 mi

BOUGHT A BRAND NEW 2019 SUBARU CROSSTREK, A CRACK AT THE BOTTOM OF THE WINDSHIELD JUST APPEARED ONE MORNING AFTER WARMING IT UP IN 20 DEGREE WEATHER, IN MICHIGAN. CRACK STARTED IN THE WIPER HEATING ELEMENT AREA AND THE CRACK SPREAD ALL THE WAY TO THE TOP. NO ROCK CHIPS ARE PRESENT. THE CAR IS JUST OVER 3 MONTHS OLD, 1700 MILES. I READ ELSEWHERE THAT THE NEWER OUTBACKS HAD THE SAME ISSUES. DOES CROSSTREK HAVE THE SAME ISSUES? SUBARU WON'T COVER IT. TOTAL BS.

Look up ODI 11193473 at NHTSA ↗

3043.5%
ODI 11300166 · 1,500 mi

I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEILING WAS CLOSED OR THERE WOULD BE SHATTERED GLASS ALL OVER THE INTERIOR. NO ONE WAS INJURED BUT IT WAS VERY DISTRACTING AND COULD HAVE CAUSED ME TO LOOSE CONTROL. THE MOONROOF GLASS MAY HAVE BEEN FAULTY. THE DEALER REPLACED IT AT NO COST TO ME.

Look up ODI 11300166 at NHTSA ↗

2925.2%
ODI 11402925 · 1,000 mi

WINDSHIELD CRACKED WITH LESS THAN 1000 MILES ON THE CAR. NEVER HEARD OR SAW ANY ROCK OR OTHER DEBRIS HIT THE WINDSHIELD

Look up ODI 11402925 at NHTSA ↗

619.4%
ODI 11454527

Windshield cracked after 3 weeks. Was hit by a very small rock when travelling at 30 mph, and a 10 inch crack appeared. In 40+ years of driving, I have never had a rock cause that much damage to a windshield, even at 60 mph.

Look up ODI 11454527 at NHTSA ↗

617.6%
ODI 11494749

Got my 2023 Crosstrek sport 2 days ago with 6 miles on the odometer. When I first drove it on the freeway today, a rock chip larger than a quarter appeared on my front windshield. I was on an overpass entering the main freeway so I was only going at 55 mph, did not even hear a loud bang when it happened. But given the size and depth of the crack, I have to replace the whole piece of glass. It is bizarre and astonishing how fragile the quality of the brand new windshield is.

Look up ODI 11494749 at NHTSA ↗

1210.2%
ODI 11561960

I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway driving. This is a safety issue. Normal to work driving, No off roading. I have been reading up on Subaru windshields and how they require constant repair/replacement. Subaru should issue a recall and install thicker windshields that meet higher sa…

Look up ODI 11561960 at NHTSA ↗

49.3%
ODI 11658700

On [XXX], at [XXX] , my sunroof spontaneously exploded outwards while driving at 65mph going north bound. There was not an object that struck the vehicle. The next vehicle ahead of me was nearly 1/4 mile ahead of me. I was driving down the road, heard a loud pop, followed by a wind whistling noise. I opened my sunroof sliding cover to find shattered glass and some glass falling to my face. I contact the dealer and have a appointment scheduled for the 5th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552…

Look up ODI 11658700 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

27.7%
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

Look up ODI 11074526 at NHTSA ↗

318.8%
ODI 11041020 · 9 mi

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

Look up ODI 11041020 at NHTSA ↗

423.5%
ODI 11072201 · 32,000 mi

TRAVELING ON WESTBOUND I-74,8:30 PM 02/10/2018 APPROXIMATELY 63MPH,CAR ON CRUISE CONTROL WHEN THE CAR LOST POWER,FELT LIKE TRANSMISSION SLIPPING,ENGINE REVS TO 8000 RPM.LUCKILY,LITTLE TRAFFIC,PULLED CAR TO RIGHT SHOULDER.TURNED KEY OFF,CAR WOULD NOT RESTART.CALLED WRECKER AND TOWED CAR TO BUSAM SUBARU IN FAIRFIELD,OH.VERY FORTUNATE THAT PEOPLE ON 74 WERE NOT KILLED WHEN CAR LOST POWER,VERY SERIOUS SAFETY ISSUE INVOLVED HERE.CAR LOST POWER DRIVING IN A STRAIGHT LINE,ON CRUISE CONTROL OVER RELATIVELY LEVEL TERRAIN.BUSAM WILL BE NOTIFIED TOMORROW …

Look up ODI 11072201 at NHTSA ↗

3426.0%
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

Look up ODI 10864730 at NHTSA ↗

3335.1%
ODI 11057395 · 4,500 mi

DRIVING HOME AT NIGHT ON THE FREEWAY AND THEN A SUDDEN BOOM! SOUNDED LIKE A BRICK HIT THE ROOF OF THE CAR. FRIGHTEN A BIT BUT MANAGED TO PULL OVER AND THE NOTICED THE SUNROOF WAS SHATTERED. DROVE SOME SLOWLY AND LOOKED AT IT MORE WHEN I GOT HOME. I NOTICED THAT THE GLASS LOOKS LIKE IT BLEW UP LIKE A VOLCANO. IT BLEW OUTWARD. SO I STARTED SEARCHING IF THIS WAS A KNOWN ISSUE AND FOUND OUT THAT IT WAS WITH MANY MANUFACTURERS.

Look up ODI 11057395 at NHTSA ↗

4121.1%
ODI 11072072 · 200 mi

THE CAR BATTERY WAS DEAD AND RECHARGED BY SUBARU ROADSIDE ASSIST. WE RAN THECARFOR 40 MINUTES. THE FOLLOWING DAY THE CAR BATTERY WAS DEAD AGAIN. WE CALLED THE RYE DEALERSHIP WHERE WE PURCHASED THE CAR AND HAD IT TOWED THERE. THE PERSON WHO CHARGED THE BATTERY THE FIRST TIME TOLD US THAT SUBARU'S HAVING A LOT OF CALLS FORDEADBATTERIES BUT NOTADMITTING THERE'S A PROBLEM

Look up ODI 11072072 at NHTSA ↗

4917.3%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

Look up ODI 11184214 at NHTSA ↗

913.0%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

Look up ODI 11321959 at NHTSA ↗

2521.7%
ODI 11413138 · 6,600 mi

I HAD A CRACKED WINDSHIELD ABOUT A QUARTER INCH BULLSEYE WITH WEBBING ABOUT 8-9 INCHES. DIDN'T NOTICE ANYTHING THAT HAS HAPPENED DURING DRIVING OR ON THE ROAD. IT WAS PARKED THE NIGHT ON FRIDAY UNTIL IT WAS DISCOVERED LATE AFTERNOON ON A SATURDAY.

Look up ODI 11413138 at NHTSA ↗

1341.9%
ODI 11480100

Had the car for about 3 months, I was driving and the window chipped pretty easily. Got that window chip repaired, and not long after that, I noticed another chip happen, small one but the windshield should not be chipping this easily.

Look up ODI 11480100 at NHTSA ↗

1132.4%
ODI 11502465

Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will need to be left parked and operated with passenger door unlocked.

Look up ODI 11502465 at NHTSA ↗

3328.0%
ODI 11546745

When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem.

Look up ODI 11546745 at NHTSA ↗

1330.2%
ODI 11685878

Unknown: Issue was that something is rolling along the left side of the driver floor board underneath the floor board. First time this happened was after the dealer got into the transmission as I had issues with a clunking noise which is still present but I was advised is normal when putting the vehicle into park from reverse. Took it in for them to inspect - they advised nothing was wrong, and the issue was mysteriously fixed- no more rolling parts under my feet. This time, I took it in for tire rotation and oil change and now it is doing the…

Look up ODI 11685878 at NHTSA ↗

225.0%
ODI 11749869

My vehicle requires multiple restarts after the engine is turned off to go forward or reverse. This has been happening since April 2026. I purchased the vehicle on 02/28/2026. My dealer claims they have not found any issues. However, the problem persists.

Look up ODI 11749869 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

415.4%
ODI 10939108 · 32,600 mi

ECO-WIRING MADE OF MATERIALS THAT ATTRACT ANIMALS. A RODENT CHEWED THROUGH MY WIRING HARNESS. $800 WORTH OF DAMAGE THAT COULD BE PREVENTED. CAR IS INOPERABLE.

Look up ODI 10939108 at NHTSA ↗

212.5%
ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

Look up ODI 11045364 at NHTSA ↗

15.9%
ODI 11161464 · 45,000 mi

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND T…

Look up ODI 11161464 at NHTSA ↗

3627.5%
ODI 10967063

TWICE NOW AFTER LETTING MY CAR SIT PARKED IN MY DRIVEWAY FOR 3 TO 5 DAYS MY BATTERY HAS DRAINED TO THE POINT THAT MY CAR WILL NOT START AND I WOULD NEED TO JUMP START MY CAR EACH TIME. BOTH TIMES I JUMP STARTED MY CAR I WOULD VERIFY THAT I DIDN'T MAKE AN HONEST MISTAKE OF LEAVING ANYTHING ON LIKE A DOME LIGHT ETC. AND I HAVE NOT LEFT ANYTHING ON. IT IS WORTH NOTING THAT I HAVE THE LIMITED VERSION WITH KEYLESS ENTRY/START THE WHOLE EYESIGHT SYSTEM WITH AN ADDED OEM REMOTE START SYSTEM INSTALLED WHEN I BOUGHT THE CAR FROM THE DEALER.

Look up ODI 10967063 at NHTSA ↗

1718.1%
ODI 11151493 · 6,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. INTERMITTENTLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE IGNITION WAS IN THE OFF POSITION AND THE GEAR SHIFT SELECTOR WAS IN PARK. THE VEHICLE WAS TAKEN TO PALM SPRINGS SUBARU (LOCATED AT 67925 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Look up ODI 11151493 at NHTSA ↗

3116.0%
ODI 11029930 · 50 mi

PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER.

Look up ODI 11029930 at NHTSA ↗

5218.3%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

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1115.9%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

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1412.2%
ODI 11448675

The battery dies completely, seemingly under colder conditions. In the first case it was after 6 days of not turning the car on, however the next time it happened after only a day and a half of not turning on the vehicle. The vehicle is only a few months old so the battery or other cause of the dead battery (eg alternator) are only a few months in use.

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412.9%
ODI 11484982

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off th…

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617.6%
ODI 11526699

I purchased this vehicle in January 2023 model. The issue is that the driver side seat is heating up when sitting in the seat even though the heated seat button is NOT on. This issue happens most but not all of the time and the seat will get so hot it feels like my bottom and lower back is burning on fire to the point where I am EXTREMELY distracted while driving. This is a safety hazard, I fear it is only a matter of time before I cause an accident due to this distraction because it is so unbearable that I cannot focus on driving. I have searc…

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75.9%
ODI 11546036

The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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511.6%
ODI 11683414

Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instan…

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112.5%
ODI 11751365

The 2026 Subaru crosstrek was sitting in the garage since 07/17/2026. I went out on 07/19/2026 to go to church. I tried to start it and it clicked rapidly like the battery didn't have enough juice to actually start it.

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Engine
2100.0%
ODI 11121893 · 90,000 mi

TL* THE CONTACT OWNS A 2010 (NA) SUBARU CROSSTREK. THE CONTACT STATED THAT EVERY 1,000 MILES A QUART OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU SUPERSTORE OF CHANDLER (1050 S GILBERT RD, CHANDLER, AZ 85286, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT AN OIL STUDY COULD BE PERFORMED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

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1142.3%
ODI 11149527 · 55,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU CROSSTREK. THE CONTACT STATED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE EVERY 1,200 MILES AND THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA SUBARU OF FRESNO (5499 N BLACKSTONE AVE, FRESNO, CA 93710, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT A CONSUMPTION TEST NEEDED TO BE CONDUCTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED THERE WERE MULTIPLE FAILURES BATTERY MALFUNCTION, OIL C…

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212.5%
ODI 11045364 · 53,000 mi

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

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529.4%
ODI 11051438 · 56,000 mi

ENGINE STALLED WITHOUT WARNING WHILE DRIVING ON HIGHWAY: I HAD BEEN DRIVING FOR ABOUT AN HOUR AND A HALF WHEN MY LOW FUEL WARNING LIGHT CAME ON, WHICH MEANT I STILL HAD 70 MILES LEFT UNTIL EMPTY. ALMOST IMMEDIATELY AFTER, WHILE DRIVING ON THE HIGHWAY IN THE MIDDLE LANE, MY ENGINE MADE A REVVING NOISE AND MY CAR LOST POWER (PRESSED GAS PEDAL, BUT NOTHING HAPPENED). PRIOR TO THAT, THE CAR DROVE NORMALLY. THANKFULLY, I WAS ABLE TO EXIT OFF OF THE HIGHWAY, AT A SNAIL'S PACE, AND PULL INTO A PARKING LOT AND AS SOON AS I DID, THE CAR DIED AND ALL OF …

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139.9%
ODI 11162235 · 5,700 mi

TL* THE CONTACT OWNED A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT VEHICLE WOULD NOT START. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, [phone removed]) ADVISED THE CONTACT TO GO TO AN INDEPENDENT MECHANIC TO HAVE OIL ADDED TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO SENT A LETTER TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER. THE DEALER CHANGED THE OIL AND A 1,000 MILE TEST WAS TO BE PERFORMED TO CHECK THE STATUS. AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD OF TIME, IT FAILED TO START WHILE IT WAS RA…

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1010.6%
ODI 11104004 · 11 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE OPERATING THE VEHICLE AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ 85260), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

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3216.5%
ODI 11090261 · 500 mi

MY SAFETY CONCERN WITH THE 2018 SUBARU CROSSTREK RESULTS FROM A HUGE AMOUNT OF ENGINE REV HANG ( REV HANG - A HIGH (OR 'HANGING') ENGINE RPM AFTER DEPRESSING THE CLUTCH PEDAL. REFERENCE - SUBARU OUTBACK SB# 11-174-17R DATED 6 23 17 ) WHEN SHIFTING UP THROUGH THE LOWER GEARS. AS A RESULT OF REV HANG, IT IS ESSENTIALLY IMPOSSIBLE TO DRIVE THIS CAR SAFELY AND EFFICIENTLY IN TRAFFIC WITHOUT SEVERELY ABUSING THE DRIVE TRAIN. THE PROBLEM IS MOST NOTICEABLE WHEN DRIVING IN STOP AND GO TRAFFIC WHILE UP-SHIFTING FROM FIRST AND SECOND GEAR, WHERE REV…

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3412.0%
ODI 11184214 · 200 mi

CAR HAS REPEATEDLY TURNED ITSELF OFF WHILE DRIVING. TWICE, WHEN PRESSING THE BRAKES WHILE EXITING THE HIGHWAY, ALL DASHBOARD LIGHTS (EYESIGHT ALARMS, CHECK ENGINE, ETC.) WILL TURN ON. WHEN THE CAR COMES TO A STOP, THE OIL LIGHT ALSO TURNS ON AND THE ENGINE SHUTS OFF, ESSENTIALLY PUTTING THE CAR IN NEUTRAL. THE DASH INSTRUCTS TO PUT THE CAR IN PARK. THE CAR STARTS AGAIN AFTER PUSHING THE IGNITION TO TURN OFF THE CAR AND TURNING IT BACK ON AGAIN, BUT WILL HAVE THE SAME THING HAPPEN THE NEXT TIME THE BRAKES ARE PRESSED AND THE CAR SLOWS DOWN. IT …

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57.2%
ODI 11321959 · 203 mi

WE HAD A REMOTE START INSTALLED BY THE DEALERSHIP PRIOR TO ACCEPTING DELIVERY OF THE CAR. TWO DAYS LATER, THE CAR WOULD NOT START. THE CAR WAS COMPLETELY UNABLE TO START. THE SUBARU DEALERSHIP (SPORT SUBARU SOUTH IN ORLANDO FL) SENT A TECHNICIAN TO REPAIR THE CAR, RATHER THAN TOWING IT TO A DEALERSHIP AND REPAIRING IT THERE. THE TECHNICIAN CONFIRMED THE REMOTE START WAS DEFECTIVE AND REROUTED THE STARTING PROCEDURE. SINCE THEN, THE CAR MAKES A HORRIBLE NOISE ON COLD STARTS. THE CAR WAS TAKEN IN TO HAVE THE REST OF THE REMOTE START COMPONENTS RE…

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1613.9%
ODI 11383551 · 75 mi

THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.

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39.7%
ODI 11579795 · 7,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No injuries were reported. The vehicle was towed to a dealer for two months where the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

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514.7%
ODI 11578317

Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but…

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65.1%
ODI 11612840

1. The headlights in this vehicle have shadows and this is exceedingly disconcerting and actually dangerous. Subaru insists the headlights are fine and yet other owners of this same model complain of the same issue which I discovered in doing internet research. AND 2. Due to the use of soy based materials in the engine of this 2024 Subaru Crosstrek, it has literally been assailed by rodents. This has caused extensive and very costly damage. It has become a job in essence trying to find solutions to this problem in order to try to prevent it h…

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00.0%

No examples available for this selection.

112.5%
ODI 11755083

On XXX while driving my brand-new 2026 Subaru Crosstrek with approximately 63 miles on the odometer, the vehicle suddenly lost acceleration. The AT Oil Temp warning flashed, followed by the Check Engine Light and multiple EyeSight and driver assistance warning lights. I immediately pulled off the road because I did not feel it was safe to continue driving. My [XXX] grandson was in the vehicle at the time. The vehicle was towed to the selling Subaru dealership. The dealer diagnosed transmission trouble codes P0700 and P0752 and determined that a…

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Power Train
00.0%

No examples available for this selection.

415.4%
ODI 11000317 · 74 mi

THE CAR WOULD LOSE A QUART OF ANTI FREEZE EVERY 7500 MILES.I BROUGHT IT IN AT LEAST 8 TIMES TELLING THEM THERE WAS A PROBLEM. THEY PRESSURE TESTED THE VEHICLE AT LEAST 8 TIMES AND 2 SERVICE MANAGERS SAID I WAS NUTS THEY ARE BOTH FIRED. MY 20 YEAR OLD DAUGHTER DRIVES FROM NEW YORK TO FLORIDA. I ASKED A SERVICE MANAGER WHEN THE CAR HAD APPROX, 55K TO GIVE THIS CAR TO A MECHANIC, SERVICE WRITER OR HIM SELF TO GO ON VACATION WITH A FREE CAR. THE SERVICE MANAGER DECLINED SAYING THERE IS NOTHING WRONG WITH THE CAR AND WOULD NOT LET ANYBODY TAKE THE …

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743.8%
ODI 11005998

AUTOMOBILE WAS TAKEN TO HAVE AN OIL CHANGE AND WHEN CAR WAS ATTEMPTED TO DRIVE OUT THERE WAS A SLIPPAGE OF THE DRIVE TRAIN. I STOPPED AND HAD THE CAR CARRIED TO A MECHANIC THAT I TRUSTED. I EXPLAINED TO HIM WHAT I HAD OBSERVED AT THE CHANGING OF THE OIL AND AS A PRECAUTION HE DRAINED BOTH THE OIL AND THE TRANSMISSION AS I TOLD HIM THAT IT WAS POSSIBLE THAT THEY MAY HAVE DRAINED THE TRANSMISSION OIL. HE REPLACE THE TRANSMISSION OIL WITH THE PROPER TRANSMISSION FLUID AS CALLED FOR BY SUBARU. THE CAR STILL WOULD NOT RUN PROPERLY. I THEN HAD …

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635.3%
ODI 11031731 · 38,000 mi

I HAVE RANDOM BUT CONSISTENT PROBLEMS WITH MY 2015 SUBARU CROSSTREK IN REGARDS TO THE CVT, STALLING AND ACCELERATION ISSUES. I HAVE COMPLAINED TO THE DEALERSHIP ON MANY OCCASIONS. WHEN COMING TO A STOP AND THEN ACCELERATING AGAIN IT FEELS AS IF THE CAR IS ABOUT TO STALL AND IN SOME SITUATIONS I FELT IT DID FOR A SECOND. ITS A VERY FRIGHTENING SITUATION WHEN MERGING INTO TRAFFIC OR DRIVING DEFENSIVELY AND THE CAR JUST DOESN'T RESPOND. I HAVE COME VERY CLOSE TO BEING HIT BECAUSE THE CAR DID NOT RESPOND. ANOTHER WAY TO EXPLAIN IT IS THIS: WHEN STA…

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1813.7%
ODI 10861492 · 384 mi

THE LAG TIME ON THE CVT GOING FROM REVERSE TO DRIVE IS BEYOND ANNOYING IT IS DANGEROUS. IT TAKES 1-2 SECONDS FOR THE CAR TO MOVE AND BECAUSE OF THIS LAPSE THERE IS A GOOD CHANCE THAT THE CAR WILL LURCH. FOR EXAMPLE, IF BACKING OUT OF A PARKING SPACE AND TRAFFIC WARRANTS THAT YOU PULL BACK INTO THE SPACE IT CAN LEAD TO A POTENTIAL OUT OF CONTROL SITUATION.

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1212.8%
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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147.2%
ODI 11098385 · 4,000 mi

AFTER BEING PURCHASED ON APRIL 4TH, 2018, WITH 125 MILES ON THE VEHICLE, I RAN THE VEHICLE ROUGHLY 2000 MILES, AT WHICH TIME MY VEHICLE BEGAN HAVING MAJOR ISSUES. THE FIRST OCCASION, I WAS DRIVING IN BUMPER TO BUMPER STOP AND GO TRAFFIC ON I25 IN DOWNTOWN DENVER, I STOPPED THE VEHICLE WITH TRAFFIC, AND AT THAT TIME THE CAR HAD A "COMPUTER MALFUNCTION" AS I WAS TOLD BY THE DEALER, ESSENTIALLY KILLING MY CAR, LEAVING ME STUCK IN THE CENTER LANE OF A 5 LANE HIGHWAY. THE SECOND OCCASION WAS THE SAME MALFUNCTION, I STOPPED AT A STOP SIGN IN MY NEIGH…

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238.1%
ODI 11174985 · 300 mi

THIS VEHICLE IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. AT NIGHT, WHEN HEADLIGHTS ARE SET ON "AUTO," THE ILLUMINATED GEAR INDICATOR LIGHT ADJACENT TO THE SHIFTER DO NOT ILLUMINATE. THIS LEAVES THE POSSIBILITY OF SHIFTING THE CAR INTO THE WRONG GEAR. THESE LIGHTS DO ILLUMINATE WITH THE LIGHTS SET TO MANUAL. THE SPECIFIC INCIDENT OCCURRED WHEN AN OLDER DRIVER PARKED THE VEHICLE, THINKING SHE HAD SHIFTED INTO PARK, AND INSTEAD, THE VEHICLE BEGAN TO REVERSE. HAD SHE BEEN ABLE TO VISUALLY VERIFY THE GEAR, THIS WOULD NOT HAVE HAPPENED.

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913.0%
ODI 11455519

The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lane and then having to quickly get to the shoulder to "power-cycle" the vehicle. The dealer has seen the vehicle 5 times for this issue in the 10 months we have owned it, starting at 6k miles and we just got it back from 2 weeks with the dealer; today …

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1210.4%
ODI 11424974

SHUDDERING - CVT belt or pulley not working properly? JERKING, HESITATION - Crosstrek will not go when the gas pedal is pressed or hesitates or pauses for a moment after the gas pedal is engaged

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13.2%
ODI 11675423 · 34,000 mi

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could be related to the manual transmission. The vehicle was not repaired. Additionally, the contact stated that a AAA technician who assisted in jumpstarting the vehicle confirmed that the alternator and the battery were in good condition. The technician in…

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00.0%

No examples available for this selection.

32.5%
ODI 11548397

When driving the vehicle and turning left. A popping sound occurs

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12.3%
ODI 11749212

I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent high-frequency ringing/whining tone throughout the cabin. The noise stops when I lift off the accelerator and rarely occurs when traveling downhill, which suggests it may be related to drivetrain load rather than ordinary wind, road, or tire noise. The suspected component or system is UNKNOWN, but based on the operating conditio…

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00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

211.8%
ODI 11064115 · 5 mi

DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE…

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139.9%
ODI 10883782

PULLING OUT OF MY DRIVEWAY MY STARING WHEEL WOULD NOT TURN SO I PUT IT IN DRIVE AND IT STILL WOULDN'T TURN SO I PUTTED IN PARK AND TURN IT OFF THEN I STARTED IT BACK UP AND IT WORKED. I JUST BOUGHT IT NOT EVEN FIVE DAYS AGO IF SUBARU KNEW THERE WAS A RECALL ON THE CARS THEY SHOULDN'T SOLD IT TO ANYBODY I AM VERY UPSET WITH THE SUBARU COMPANY DAY APOLLO SUBARU IN MOON TOWNSHIP

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55.3%
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

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63.1%
ODI 11102770 · 1,200 mi

VEHICLE TURNED OFF WHILE DRIVING TWO TIMES IN TRAFFIC CAUSING NEAR COLLISIONS. ITS BEEN AT DEALER FOR MORE THAN A WEEK. THE DEALER SAYS THEY COULDN'T REPAIR IT SO SUBARU SENT OUT ENGINEERS AND DETERMINED THEIR WAS A FAULT WITH NO REPAIR PROTOCOL AVAILABLE. THEY SAY THEY WILL HAVE TO KEEP MY CAR UNTIL THEY CAN REPAIR IT. THEY MENTIONED ANOTHER CAR IN THE PHOENIX AREA HAVING THE SAME PROBLEM. THEY STATED THAT THEY MIGHT HAVE TO DEVELOP NEW SOFTWARE TO FIX THE PROBLEM. I FILED A COMPLAINT WITH SUBARU OF AMERICA CASE #[XXX] ON JUNE 18, 2018. I ASK …

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155.3%
ODI 11193793 · 1,100 mi

AT HIGHWAY SPEEDS, DURING A MILD TURN, THE CAR UNEXPECTEDLY PULLS IN THE SAME DIRECTION AS THE TURN. FIRST OCCURRED 3 WEEKS AFTER PURCHASE. TOOK CAR TO DEALER IMMEDIATELY. MAY BE RELATED TO EXISTING STEERING RECALL. DEALER COOPERATIVE SO FAR. CHECKED VIN AGAINST EXISTING RECALL, BUT IT WAS NOT ASSOCIATED ON THE NTSB WEB SITE.

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00.0%

No examples available for this selection.

32.6%
ODI 11414690 · 1,950 mi

THE LANE KEEPING FEATURE WILL RANDOMLY CAUSE THE VEHICLE TO VEER TOWARDS THE CENTER LINE AT A VARIETY OF SPEEDS AND UNDER A VARIETY OF CONDITIONS, REQUIRING IMMEDIATE DRIVER CORRECTION TO AVOID CROSSING THE CENTER LINE. NO ACCIDENT HAS OCCURRED BUT THE SYSTEM IS NOW DEACTIVATED. IN ADDITION, THE COLLISION AVOIDANCE SYSTEM DOES NOT RELIABLY ACQUIRE A VEHICLE AHEAD IF THAT VEHICLE IS STOPPED AND THE SPEED DIFFERENTIAL IS >30-40 MPH. WITHOUT DRIVER MANUAL BRAKING, A CRASH WOULD OCCUR.

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13.2%
ODI 11498524

My lane keeping assistance feature was turned on by someone else. Nobody has access to my vehicle and I keep it armed when away from the vehicle. In addition, I noted the vehicle was well within the street lines. There was no reason to take control of the wheel. Given I was not driving outside street lines, I worried about the possibility that someone was controlling the wheel. A dealer has not confirmed or reproduced the problem. The vehicle has not been inspected regarding my issue; however, it is a brand new vehicle. No accidents h…

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00.0%

No examples available for this selection.

108.5%
ODI 11574674

Steering power assist deactivated suddenly with no advance warning while driving in traffic. Warning lamps on dash lit concurrently. Steering still functional with higher level of driver effort. Under the circumstances, no real danger. Curvy road at speed would be dangerous. Vehicle currently at the dealer awaiting replacement steering rack. Two weeks today.

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37.0%
ODI 11717698

I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the freeway for 30+ minutes there does not seem to be any particular trigger for it to happen. This is a 2025 subaru crosstrek sport with 14,000 miles that we bought new. I noticed the first instance of it maybe a month into …

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112.5%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Service Brakes
00.0%

No examples available for this selection.

27.7%
ODI 10910864 · 73,000 mi

AFTER 73,000 MILES OF MOSTLY NON-PEAK HIGHWAY MILES THE BREAK LIGHT SWITCH FAILED. THIS CAUSED MY BRAKE LIGHTS TO FAIL. I DIDN'T KNOW THAT THE LIGHTS DIDN'T WORK UNTIL AFTER RESEARCHING THIS PROBLEM ONLINE. THE DASH HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS CAME ON INTERMITTENTLY DURING DRIVING FOR ABOUT 2 MONTHS AND THEN WERE CONSTANT WHEN IT FINALLY FAILED COMPLETELY.

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212.5%
ODI 11205309 · 60,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBA…

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317.6%
ODI 11006108 · 50,000 mi

THE BRAKE SWITCH FAILED CAUSING THE VEHICLE TO BE STUCK IN PARK. SUBARU HAS A RECALL ON THE BRAKE SWITCH, BUT MY CAR IS NOT COVERED UNDER THAT RECALL. RECALL 15V366000. THIS IS A KNOWN PROBLEM WITH SUBARU AND THE DEFECT SHOULD BE COVERED.

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53.8%
ODI 10894419 · 5,450 mi

WAS STANDING IN THE LINE OF OTHER CARS ON THE STOP SIGN FOR SEVERAL MINUTES, BRAKE PEDAL LOST IT'S HEIGHT AND DEPRESSED BY ITSELF, CAUSING MY FOOT TO SLIP FROM BRAKE TO DRIVE PEDAL AND SUBSEQUENTLY CAUSED A DAMAGE TO MY CAR AND A CAR IN FRONT OF MINE. I WAS LUCKY THAT THERE WERE NO PEDESTRIANS AT THE TIME.

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55.3%
ODI 11218035 · 6,200 mi

VEHICLE IS ONLY 2YRS OLD AND HAS ROUGHLY 6200 MILES ON IT. THE BRAKES WERE MAKING AN AWFUL RUBBING/ GRINDING NOISE AND SMELLING LIKE THEY WERE BURNING. SUBARU DEALER IS OVER AN HOUR AWAY FROM HOME AND DIDN'T FEEL THAT IT WAS SAFE TO DRIVE VEHICLE THERE. TOOK IT TO A LOCAL GARAGE AND HAD TO HAVE ALL FOUR ROTARS AND SETS OF BRAKE PADS REPLACED. BURLINGTON SUBARU SAID TOO BAD CAN'T HELP YOU SHOULD HAVE HAD CAR TOWED TO US AND WE COULD HAVE MAYBE COVERED SOME OF IT UNDER WARRANTY. CAN'T HELP YOU NOW. WE FEEL THAT THIS IS WRONG AND BAD CUSTOMER SER…

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31.5%
ODI 11104508 · 677 mi

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (RELIABLE SUBARU, 438 S INGRAM MILL RD, SPRINGFIELD, MO 65802, [phone removed]), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 677.

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51.8%
ODI 11197294 · 800 mi

I AM APPEALING TO YOU FOR HELP WITH A DANGEROUS PROBLEM. THE ENGINE OF MY NEW 2019 SUBARU CROSSTREK STALLS WHEN I JAM ON THE BREAK. THIS HAS HAPPENED TWICE ON THE ROAD. BOTH TIMES I WAS ABLE TO AVERT A FATAL ACCIDENT. 1.) THE FIRST TIME THE ENGINE SHUT DOWN FROM A HARD STOP OCCURRED THE NIGHT OF DECEMBER 26TH. THE DRIVER WAS ON THE HIGHWAY, WHEN HE MADE A SHARP BREAK REALIZING HE'D GONE IN THE WRONG DIRECTION. THE CAR'S ENGINE SHUT DOWN ON THE HIGHWAY. LUCKILY IT WAS NIGHT AND FEW CARS WERE ON THE ROAD 2.) ON SUNDAY, APRIL 7TH, I WAS DR…

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22.9%
ODI 11559357

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

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43.5%
ODI 11492507

In the winter of 2021-22, while parallel parking, backing up, then pressing the brake, my Crosstrek spontaneously accelerated in reverse and rammed into the truck already parked behind me. The Crosstrek paused, then rammed again, as I pressed harder on the brake. I put the car into “park” and turned off the engine. I was baffled and had no explanation for what happened. Thank goodness a person wasn’t between my Crosstrek and the truck. More recently, on October 4, 2022, I was at the post office mailbox drop-off. My Crosstrek was stopped with m…

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412.9%
ODI 11484982

When starting the vehicle in a narrow area, the reverse automatic braking will sometimes activate. This causes the anti-lock brake system to actuate while the car is backing up making a rapid clicking noise. After backing up approximately 6-8 feet, the vehicle will stall, the steering wheel will lock, and all warning dash lights such as "check engine" will be on. Air conditioning codes are triggered U0401 (confirmed - invalid data received from ECM/PCM "A"), and U0416 (Invalid Data Received from Vehicle Dynamics Control Module). Powering off th…

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411.8%
ODI 11632612

On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. …

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97.6%
ODI 11553656

- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't…

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00.0%

No examples available for this selection.

112.5%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

Look up ODI 11749816 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

13.8%
ODI 11074526 · 42,000 mi

PULLING INTO PARKING SPACE AT WORK, GOING NO MORE THAN 5 MPH. VEHICLES LUNGED FORWARD AND HIT TREE. THE ENGINE SEEMED TO SLOW DOWN AND THEN REVVED SUDDENLY. ALTHOUGH I HIT THE BRAKES, VEHICLE DID NOT STOP.

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212.5%
ODI 11003555 · 37,000 mi

I WAS DRIVING ON THE TURNPIKE, ALL MY DASH LIGHTS WENT ON, & THE CAR STARTED BUCKING LIKE AN UNBROKEN HORSE AT 70 MILES AN HOUR WHILE I WAS SURROUNDED BY TRACTOR TRAILERS. I MANAGED TO GET HOME BY SWITCHING THE CAR TO MANUAL SHIFTING. TAKING THE CAR TO THE SUBARU DEALER, I WAS TOLD BY THE SERVICE DEPARTMENT: 1. THAT RODENTS HAD EATEN PARTIALLY THROUGH MY SPEED SENSOR WIRE AND IT FINALLY COMPLETELY DISCONNECTED WHILE I WAS ON THE HIGHWAY. THE SPEED SENSOR WIRE IS WHAT TELLS THE TRANSMISSION TO SHIFT. 2. THAT THEY SEE THIS PROBLEM AT LEAST …

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15.9%
ODI 11151849 · 52,000 mi

FROM A STOP OR AT LOW SPEEDS, WHEN YOU PRESS THE GAS PEDAL THERE IS A DELAY OF APPROXIMATELY 1.5 SECONDS BEFORE THE ENGINE RESPONDS. THIS IS PARTICULARLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC FROM A DRIVEWAY, OR IF YOU NEED TO QUICKLY MANEUVER TO AVOID A COLLISION. SUBARU TECHNICIANS HAVE INSPECTED THE VEHICLE, AND THEY SAY NOTHING IS WRONG MECHANICALLY. I BELIEVE THIS IS A FLAW IN THE ECM PROGRAMMING. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH VARIOUS MODELS OF SUBARU. THERE ARE SEVERAL AFTERMARKET…

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64.6%
ODI 10864730

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS…

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33.2%
ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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136.7%
ODI 11209567 · 24,000 mi

UPON STARTING CAR IN DRIVEWAY FOUND POWER STEERING SLUGGISH AND REQUIRING GREAT FORCE (OPERATIVE, BUT NO APPARENT BOOST). ENGINE SLUGGISN LIKE LIMP-HOME MODE. ADDITIONALLY MIL, TC AND OTHER LIGHTS ILLUMINATED ON DASH. I TOOK PHOTO. I FORGET IF IT THREW ODB CODES, BUT I REMEMBER THAT IT TWO BATTERY DISCONNECT CYCLES, AND TWO ODB CODE CLEARING CYCLES, TO REGAIN NORMAL FUNCTION. I FORGET ID ANY ODB CODES WERE SET. HERE ARE THE CONDITIONS: DAYTIME MORNING, ABOUT 11AM, AMBIENT TEMPERATURE ABOUT 65 DEGREES. CAR PARKED IN DRIVEWAY. I PREVIOUSLY (ABOUT…

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82.8%
ODI 11343416 · 22,000 mi

SOME TIME THIS CAR ACELERACIN MORE LIKE PUT MORE FULL, I START TO NOTICE WHEN I WAS DRIVEN IN THE SPECIFIC SPEED AND THE CAR START TO PUT MORE FULL AND SPEED MORE THAN I WAS

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22.9%
ODI 11465334 · 5,104 mi

The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehicle independently accelerated without warning and drove onto a boulder. The air bags did not deploy upon impact. Three of the contact’s front teeth were knocked out as a result of the failure. The police were called to her property; however, a police report was not filed since the failure happened on private property. The contact was able to make an appointment with a dentist where she was treated for a fractured jaw; in additio…

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32.6%
ODI 11504276

I was driving my 2021 Subaru Crosstrek slowly in a parking lot when it unexpectedly accelerated on its own without me pressing the gas pedal. I believe the Crosstrek was now going 40mph. I tried to shut off the engine and brake at the same time but neither one had any effect. I thought maybe I had two options. Either hit another vehicle or pedestrian or turn my car into the curb. I decided to turn into the curb which resulted in the breaking of both axels, flattening all the tires, and sustaining damage to the front fender and headlight. The c…

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26.5%
ODI 11606748

See attached document for complaint

Look up ODI 11606748 at NHTSA ↗

12.9%
ODI 11655198 · 4,000 mi

The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the…

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43.4%
ODI 11560259

When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the event light up with multiple indicators. No prior unusual symptoms.

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00.0%

No examples available for this selection.

225.0%
ODI 11749816

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or Other16,500–49,925 mi23,000 mi22
ODI 11057395 · 4,500 mi

DRIVING HOME AT NIGHT ON THE FREEWAY AND THEN A SUDDEN BOOM! SOUNDED LIKE A BRICK HIT THE ROOF OF THE CAR. FRIGHTEN A BIT BUT MANAGED TO PULL OVER AND THE NOTICED THE SUNROOF WAS SHATTERED. DROVE SOME SLOWLY AND LOOKED AT IT MORE WHEN I GOT HOME. I NOTICED THAT THE GLASS LOOKS LIKE IT BLEW UP LIKE A VOLCANO. IT BLEW OUTWARD. SO I STARTED SEARCHING IF THIS WAS A KNOWN ISSUE AND FOUND OUT THAT IT WAS WITH MANY MANUFACTURERS.

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ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

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ODI 11171013 · 430,000 mi

SNOW AND RAIN GETTING ONTO ENGINE WITH HOOD COMPLETELY SHUT. WE HAD THE ENGINE COMPLETELY COVERED WITH SNOW EVERY TIME WE DRIVE IT. NEVER HAD A VEHICLE LET THE WEATHER GET INTO THE ENGINE WITH THE HOOD SEALED.

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Visibility/Wiper20,000–38,750 mi26,243 mi18
ODI 11124459 · 200 mi

WAS DRIVING ON CITY STREET WITH FAIRLY HIGH TRAFFIC. VERY HEAVY RAIN AND HUMIDITY. I TURNED ON DEFOGGER AND THE WINDSHIELD GOT INCREASINGLY MORE FOGGED UP. THE DEFOGGER DID NOT CLEAR THE WINDSHIELD. I HAD TO DRIVE AT 20 MPG TO AVOID A COLLISION. I BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG WITH THE DEFOGGER. THE CAR IS TWO WEEKS OLD.

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ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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ODI 11271755 · 24,685 mi

I AM THE OWNER OF A 2017 SUBARU CROSSTREK THAT WAS SUBJECT TO A FAULTY WINDSHIELD RESULTING IN REPLACEMENT. THE VEHICLE HAD DEVELOPED A SPONTANEOUS CRACK FROM NO APPARENT OR OBVIOUS SOURCE OTHER THAN NORMAL CONDITIONS. SPECIFICALLY, THIS CRACK DEVELOPED OVERNIGHT WHILE SITTING IN THE DRIVEWAY NOT IN MOTION AND NOT EXPOSED TO DAMAGE CAUSING DEBRIS. THE NEXT MORNING, AN INCONSPICUOUS CRACK AT ONLY A FEW MILLIMETERS APPEARED. OVER THE COURSE OF THE NEXT FEW DAYS, THE CRACK HAD GROWN TO TENS OF CENTIMETERS. THE END RESULT WAS AN UNSAFE AND HAZARDOU…

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Electrical System18,500–47,500 mi37,241 mi14
ODI 11151493 · 6,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. INTERMITTENTLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE IGNITION WAS IN THE OFF POSITION AND THE GEAR SHIFT SELECTOR WAS IN PARK. THE VEHICLE WAS TAKEN TO PALM SPRINGS SUBARU (LOCATED AT 67925 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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ODI 11204826 · 18,000 mi

MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

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ODI 11221013 · 15,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTRAK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE DRIVER PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE INCIDENT THE COLLISION AVOIDANCE FEATURE( 'EYESIGHT') MALFUNCTIONED AND DID NOT STOP THE VEHICLE. THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DRIVEN AWAY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WER…

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Power Train24,075–47,250 mi40,650 mi6
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

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ODI 11283140 · 48,000 mi

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REPLACED AROUND 52K. APPARENTLY, THIS IS A COMMON DEFECT AND THE DEALER NOTED THAT ALL WHEEL BEARINGS ON EVERY SUBARU FAIL PRIOR TO 50K. FOR A RATHER PRICEY CAR, THIS IS UNACCEPTABLE AND A HUGE SAFETY HAZARD. IF THE WHEEL B…

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ODI 11325384 · 45,000 mi

KEY GETS STUCK IN IGNITION AFTER VEHICLE PARKED. KEY CANNOT BE REMOVED. SENSOR DOES NOT RECOGNIZE THAT THE CAR IS IN PARK. PROBLEM CORRESPONDS TO SUBARU SERVICE BULLETIN 16-112-18R. *TR

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Engine8,693–18,750 mi13,500 mi6
ODI 11104004 · 11 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE OPERATING THE VEHICLE AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ 85260), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

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ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

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ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

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Service BrakesToo few reports for a range15,000 mi3 (sparse)
ODI 11218035 · 6,200 mi

VEHICLE IS ONLY 2YRS OLD AND HAS ROUGHLY 6200 MILES ON IT. THE BRAKES WERE MAKING AN AWFUL RUBBING/ GRINDING NOISE AND SMELLING LIKE THEY WERE BURNING. SUBARU DEALER IS OVER AN HOUR AWAY FROM HOME AND DIDN'T FEEL THAT IT WAS SAFE TO DRIVE VEHICLE THERE. TOOK IT TO A LOCAL GARAGE AND HAD TO HAVE ALL FOUR ROTARS AND SETS OF BRAKE PADS REPLACED. BURLINGTON SUBARU SAID TOO BAD CAN'T HELP YOU SHOULD HAVE HAD CAR TOWED TO US AND WE COULD HAVE MAYBE COVERED SOME OF IT UNDER WARRANTY. CAN'T HELP YOU NOW. WE FEEL THAT THIS IS WRONG AND BAD CUSTOMER SER…

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ODI 11221013 · 15,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTRAK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE DRIVER PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE INCIDENT THE COLLISION AVOIDANCE FEATURE( 'EYESIGHT') MALFUNCTIONED AND DID NOT STOP THE VEHICLE. THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DRIVEN AWAY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WER…

Look up ODI 11221013 at NHTSA ↗

ODI 11267937 · 15,000 mi

MY BRAKE LIGHTS CAME ON WHILE THE CAR WAS PARKED AND TURNED OFF. WHEN I RETURNED TO THE VEHICLE AFTER WORK, THE BATTERY WAS ALMOST COMPLETELY DISCHARGED. I WAS ABLE TO CALL FOR ROADSIDE ASSISTANCE THROUGH SUBARU AND RECEIVED A JUMP START. (THE SAME THING HAPPENED WHILE I WAS BACKPACKING THE WEEKEND OF 9/21-9/22, BUT THE BATTERY WAS COMPLETELY DISCHARGED. ANOTHER ONE OF THE MEMBERS OF OUR SCOUT TROOP WAS ABLE TO GIVE ME A JUMP START. PREVIOUSLY, I HAD BEEN HAVING ISSUES WITH THE BRAKE LIGHTS ILLUMINATING, BUT HAD BEEN ABLE TO CATCH IT IN TIME…

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SteeringToo few reports for a range39,529 mi4 (sparse)
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

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ODI 11299117 · 50,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS RE…

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ODI 11300655 · 30,758 mi

THE CAR LOST POWER STEERING SHORTLY AFTER CAR WAS STARTED TO GO ON S SHORT TRIP. WE WERE STILL N OUR DRIVEWAY WHEN IT HAPPENED. I COULD STILL DRIVE IT, BUT TURNING THE STEERING WHEEL WAS DIFFICULT ON CURVES ON BACK ROADS AND HIGHWAY TO THE DOCTOR'S OFFICE 32 MILES AWAY. I HAVE HEARD OTHER SUBARUS HAVE HAD SHORTS IN THE ELECTRIC POWER ASSIST SYSTEM.

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WheelsToo few reports for a range48,000 mi1 (sparse)
ODI 11283140 · 48,000 mi

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REPLACED AROUND 52K. APPARENTLY, THIS IS A COMMON DEFECT AND THE DEALER NOTED THAT ALL WHEEL BEARINGS ON EVERY SUBARU FAIL PRIOR TO 50K. FOR A RATHER PRICEY CAR, THIS IS UNACCEPTABLE AND A HUGE SAFETY HAZARD. IF THE WHEEL B…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11678003

The harness on my child's Nuna RAVA loosened during a 30 minute drive home (highway and downtown driving) in May of 2025. I learned later that month that there is a recall on Nuna Ravas for that exact reason. It is available for inspection. My child was not properly secured, and I did not know it until we got home; he could have been killed or seriously injured had we gotten into a collision on that drive. The car seat has not been inspected by anyone. Nuna offered me a “remedy kit” with a screwdriver, a brush, and a mismatched fabric cove…

Look up ODI 11678003 at NHTSA ↗

2025-091None
ODI 11690682

In August of 2024, I got into my car in a parking lot and turned the key in the ignition. The car started revving really high. I waited for it to slow down, and then I put it into reverse. The car shot back and would have hit the building if I hadn't slammed on the brakes. Fortunately, there wasn't anyone behind the car at the time, but the woman who had just walked in back of my car to enter the building stood there looking at me. I slowly put my foot on the gas pedal and drove home. The following day, I had a tow truck come and take the car t…

Look up ODI 11690682 at NHTSA ↗

2025-101None
ODI 11694927

Premature shift fork failure in 2017 Subaru Crosstrek manual transmission at 62,521 miles requiring complete transmission replacement ($10,000 repair, vehicle worth $11,000). EVIDENCE OF DESIGN DEFECT: - Subaru issued TSB 03-83-20R acknowledging shift fork design flaws in 2018-2020 Crosstreks with identical transmission - TSB states original forks required "thicker nylon inserts" proving inadequate design - My VIN (HG269902) is before production change (LG225906), confirming defective pre-improvement design - Shift fork failure can …

Look up ODI 11694927 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 227 reports

2022: 21 complaints · 2023: 27 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291521
202392027
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20223100
20233301

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherVisibility/WiperElectrical SystemPower TrainEngineService BrakesSteeringWheels
Unknown Or Other—
2
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

ODI 11376667 · 20,000 mi

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

Look up ODI 11376667 at NHTSA ↗

7
ODI 11204826 · 18,000 mi

MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

Look up ODI 11204826 at NHTSA ↗

ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

Look up ODI 11282339 at NHTSA ↗

ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

2
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

Look up ODI 11539275 at NHTSA ↗

3
ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

Look up ODI 11121955 at NHTSA ↗

ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

Look up ODI 11279186 at NHTSA ↗

ODI 11291976 · 12,000 mi

WHEN DRIVING INTO MY GARAGE, MY CAR MADE A STRANGE NOISE AND ACCELERATED INTO THE BACK OF MY GARAGE. I DID PUT ON MY BRAKES BUT THE CAR WAS GOING TOO FAST AND DID NOT STOP. I HAD DAMAGE TO THE FRONT END OF MY GARAGE, A SHELF AND INSIDE MY LAUNDRY ROOM AND BATHROOM. I DRIVE SLOW INTO MY STREET AND MY GARAGE. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. MY CAR IS BEING FIXED BY GALE AUTO, BLAINE, MN.

Look up ODI 11291976 at NHTSA ↗

0
2
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

ODI 11299117 · 50,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS RE…

Look up ODI 11299117 at NHTSA ↗

1
ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

Look up ODI 11539275 at NHTSA ↗

Visibility/Wiper
2
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

ODI 11376667 · 20,000 mi

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

Look up ODI 11376667 at NHTSA ↗

—0
1
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

0000
Electrical System
7
ODI 11204826 · 18,000 mi

MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

Look up ODI 11204826 at NHTSA ↗

ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

Look up ODI 11282339 at NHTSA ↗

ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

0—
1
ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

1
ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

1
ODI 11221013 · 15,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTRAK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE DRIVER PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE INCIDENT THE COLLISION AVOIDANCE FEATURE( 'EYESIGHT') MALFUNCTIONED AND DID NOT STOP THE VEHICLE. THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DRIVEN AWAY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WER…

Look up ODI 11221013 at NHTSA ↗

2
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

ODI 11299117 · 50,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS RE…

Look up ODI 11299117 at NHTSA ↗

0
Power Train
2
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

Look up ODI 11539275 at NHTSA ↗

1
ODI 11271679 · 20,000 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

Look up ODI 11271679 at NHTSA ↗

1
ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

—
4
ODI 11329289 · 15,000 mi

MY WIFE WAS DRIVING ON THE FREEWAY GOING 45MPH IN A STRAIGHT LINE WHEN THE VEHICLE SUDDENLY LOST ALL POWER AND TURNED OFF. AS A RESULT MY WIFE WAS REAR ENDED BUT SUFFERED NO MAJOR PHYSICAL INJURY. WE BROUGHT THE CAR TO THE MANUFACTURER AND THEY INSPECTED IT. HOWEVER, THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. A FEW MONTHS AFTER THE ACCIDENT, THERE WAS A RECALL FOR THIS VEHICLE MAKE AND MODEL FOR SUDDEN LOSS OF POWER BUT MY VIN IS NOT INCLUDED IN THE RECALL. *TR

Look up ODI 11329289 at NHTSA ↗

ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

ODI 11495958

12042022 - not sure of cause, could be multiple as all systems just shut down for seconds, the car goes dead while driving down I235 at 70mph, first the radio turns off, then the car seemed to go to lower gear rpm to zero and just shut off at a high speed, NO POWER on anything, then about 2.5 seconds later it restated and continued, sputtered off again then powered back off and on again as i got off the highway, many warning lights came on including the lane warning, brake light, it was very scary at such a high speed. this car now seems to …

Look up ODI 11495958 at NHTSA ↗

1
ODI 11575912

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage befor…

Look up ODI 11575912 at NHTSA ↗

0
2
ODI 11283140 · 48,000 mi

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REPLACED AROUND 52K. APPARENTLY, THIS IS A COMMON DEFECT AND THE DEALER NOTED THAT ALL WHEEL BEARINGS ON EVERY SUBARU FAIL PRIOR TO 50K. FOR A RATHER PRICEY CAR, THIS IS UNACCEPTABLE AND A HUGE SAFETY HAZARD. IF THE WHEEL B…

Look up ODI 11283140 at NHTSA ↗

ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

Look up ODI 11539275 at NHTSA ↗

Engine
3
ODI 11121955 · 20,000 mi

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

Look up ODI 11121955 at NHTSA ↗

ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

Look up ODI 11279186 at NHTSA ↗

ODI 11291976 · 12,000 mi

WHEN DRIVING INTO MY GARAGE, MY CAR MADE A STRANGE NOISE AND ACCELERATED INTO THE BACK OF MY GARAGE. I DID PUT ON MY BRAKES BUT THE CAR WAS GOING TOO FAST AND DID NOT STOP. I HAD DAMAGE TO THE FRONT END OF MY GARAGE, A SHELF AND INSIDE MY LAUNDRY ROOM AND BATHROOM. I DRIVE SLOW INTO MY STREET AND MY GARAGE. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. MY CAR IS BEING FIXED BY GALE AUTO, BLAINE, MN.

Look up ODI 11291976 at NHTSA ↗

0
1
ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

4
ODI 11329289 · 15,000 mi

MY WIFE WAS DRIVING ON THE FREEWAY GOING 45MPH IN A STRAIGHT LINE WHEN THE VEHICLE SUDDENLY LOST ALL POWER AND TURNED OFF. AS A RESULT MY WIFE WAS REAR ENDED BUT SUFFERED NO MAJOR PHYSICAL INJURY. WE BROUGHT THE CAR TO THE MANUFACTURER AND THEY INSPECTED IT. HOWEVER, THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. A FEW MONTHS AFTER THE ACCIDENT, THERE WAS A RECALL FOR THIS VEHICLE MAKE AND MODEL FOR SUDDEN LOSS OF POWER BUT MY VIN IS NOT INCLUDED IN THE RECALL. *TR

Look up ODI 11329289 at NHTSA ↗

ODI 11339585 · 36,300 mi

VEHICLE LOSES POWER AT HIGHWAY SPEEDS AND THROTTLE IS COMPLETELY UNRESPONSIVE/NON-FUNCTIONAL. ENGINE REMAINS ON BUT WILL NOT DELIVER POWER OR ACCELERATE. NO DASH INDICATION LIGHTS ARE DISPLAYED. CAR SLOWS DOWN RAPIDLY UNTIL THROTTLE RE-ENGAGES AT IRREGULAR INTERVALS WHICH CAN BE A FEW SECONDS UP TO THIRTY SECONDS. HAPPENS MOST FREQUENTLY AFTER DRIVING FOR APPROXIMATELY 20-30 MINUTES. HAPPENS REPEATEDLY AFTER IT INITIATES. HAVE HAD TO PULL OVER SEVERAL TIMES TO GET OUT OF THE WAY OF OTHER MOTORISTS. THIS HAS BEEN VERY DANGEROUS.

Look up ODI 11339585 at NHTSA ↗

ODI 11495958

12042022 - not sure of cause, could be multiple as all systems just shut down for seconds, the car goes dead while driving down I235 at 70mph, first the radio turns off, then the car seemed to go to lower gear rpm to zero and just shut off at a high speed, NO POWER on anything, then about 2.5 seconds later it restated and continued, sputtered off again then powered back off and on again as i got off the highway, many warning lights came on including the lane warning, brake light, it was very scary at such a high speed. this car now seems to …

Look up ODI 11495958 at NHTSA ↗

—000
Service Brakes00
1
ODI 11221013 · 15,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTRAK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE DRIVER PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE INCIDENT THE COLLISION AVOIDANCE FEATURE( 'EYESIGHT') MALFUNCTIONED AND DID NOT STOP THE VEHICLE. THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DRIVEN AWAY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WER…

Look up ODI 11221013 at NHTSA ↗

1
ODI 11575912

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage befor…

Look up ODI 11575912 at NHTSA ↗

0—00
Steering
2
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

ODI 11299117 · 50,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS RE…

Look up ODI 11299117 at NHTSA ↗

0
2
ODI 11287251 · 20,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED, PUT IN REVERSE/DRIVE, AND THEN EITHER MOVED OR STEP FIRMLY ON THE BREAK AND BACK IN PARK. SOMETIMES IT TAKES MULTIPLE ATTEMPTS. HAVING THIS ISSUE FOR A COUPLE MONTHS. IT DOESN'T HAPPEN EVERY TIME, BUT OFTEN.

Look up ODI 11287251 at NHTSA ↗

ODI 11299117 · 50,000 mi

KEY GETS STUCK IN IGNITION AND THE CAR NEEDS TO BE RESTARTED IN ORDER TO REMOVE KEY. THIS OCCURS WHEN STATIONARY AND TRYING TO REMOVE KEY FROM IGNITION. HAD THIS ISSUE FOR A ABOUT A MONTH BEFORE I TOOK IT IN AS SUBARU HAD A RECALL FOR WUE90 STOP LIGHT SWITCH REPLACEMENT AND I THOUGHT IT MAY BE RELATED AS DID MY SERVICE PROVIDER AT NORTH PARK SUBARU OR MAYBE HAD TO DO WITH STEERING. THE PROBLEM WAS NOT SOLVED, THE REPAIR WAS OUT OF MY POCKET. THE SERVICE PROVIDER REPORTED 'ERRATIC OPERATION OF PARK SWITCH ON SHIFTER' AND THE SHIFTER WAS RE…

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1
ODI 11420577

CV axles click when turning. CV axles could break at any given point. If not fixed you could lose control of your car causing death to yourself or others while driving or render your car driveless. I've looked online and many other 2017 cross track owners have the same problem. So why is this not a recall.

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Wheels
1
ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

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00
2
ODI 11283140 · 48,000 mi

I LEASE A 2017 SUBARU CROSSTREK. THE CAR HAS BEEN FAITHFULLY MAINTAINED AS PER MANUFACTURER SPECIFICATIONS AND HAS NEVER BEEN IN AN ACCIDENT/EXPERIENCED ANY BODY DAMAGE. THE REAR WHEEL BEARINGS HAVE FAILED THREE TIMES PRIOR TO 48K. THE LEFT WHEEL BEARING WAS REPLACED TWICE BETWEEN 48K AND 55 K AND THE RIGHT WHEEL BEARING WAS REPLACED AROUND 52K. APPARENTLY, THIS IS A COMMON DEFECT AND THE DEALER NOTED THAT ALL WHEEL BEARINGS ON EVERY SUBARU FAIL PRIOR TO 50K. FOR A RATHER PRICEY CAR, THIS IS UNACCEPTABLE AND A HUGE SAFETY HAZARD. IF THE WHEEL B…

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ODI 11539275

Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It’s obvious there are safety-related design flaws - again, give…

Look up ODI 11539275 at NHTSA ↗

00
1
ODI 11420577

CV axles click when turning. CV axles could break at any given point. If not fixed you could lose control of your car causing death to yourself or others while driving or render your car driveless. I've looked online and many other 2017 cross track owners have the same problem. So why is this not a recall.

Look up ODI 11420577 at NHTSA ↗

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 9.6% of complaints

Median mileage: 48,300 mi (3 usable records).

ODI 11282339 · 97,000 mi

CHECK ENGINE LIGHT IS ON AND CRUISE CONTROL LIGHT BLINKS. CANNOT USE CRUISE CONTROL. ITS A 2017 CROSSTREK. TOOK IT TO DEALER TWICE. THEY THOUGHT IT WAS CATALYTIC CONVERTOR OR O2 SENSORS WHICH WERE FIXED BUT LIGHTS REMAIN ON

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ODI 11352212 · 26,322 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE BLIND SPOT DETECTOR WARNING LIGHT WAS ILLUMINATED. THE SIDE VIEW MIRRORS BLIND SPOT FUNCTION WAS INOPERABLE. ADDITIONALLY, THE BLIND SPOT BUTTON WAS DEPRESSED HOWEVER, FAILED TO RESPOND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,322.

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ODI 11432735

Upon accelerating, the engine seems to bog down and I lose speed. It has happened under many conditions, after turning a corner, going down a straightaway, and when accelerating to merge on a highway. This puts people in the car at risk and others traveling behind me. I took it to the dealer and they said that since they could not replicate it, there was nothing they could do. No warning lights seem to be involved. On the internet, posters refer to this as a "known problem" but no one has come up with a solution, nor have their dealers. It…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 5.3% of complaints

Median mileage: 11,296 mi (4 usable records).

ODI 11104004 · 11 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. WHILE OPERATING THE VEHICLE AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION SUBARU SCOTTSDALE (15678 N NORTHSIGHT BLVD, SCOTTSDALE, AZ 85260), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

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ODI 11279186 · 7,591 mi

CAR STALLS RANDOMLY UPON ACCELERATION FROM A STOPLIGHT OR STOP SIGN. TAKES 3 TO 4 SECONDS TIL THE CAR ACCELERATES. DURING ALL THIS TIME THE ENGINE IS STILL RUNNING. HAS HAPPENED 4 TIMES WITHIN THE PAST YEAR. AFRAID THIS MAY CAUSE AN ACCIDENT, AS YESTERDAY I THOUGHT I WAS GOING TO GET T-BONED. WILL NOT DRIVE MY GRANDSONS IN THIS CAR.

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ODI 11300655 · 30,758 mi

THE CAR LOST POWER STEERING SHORTLY AFTER CAR WAS STARTED TO GO ON S SHORT TRIP. WE WERE STILL N OUR DRIVEWAY WHEN IT HAPPENED. I COULD STILL DRIVE IT, BUT TURNING THE STEERING WHEEL WAS DIFFICULT ON CURVES ON BACK ROADS AND HIGHWAY TO THE DOCTOR'S OFFICE 32 MILES AWAY. I HAVE HEARD OTHER SUBARUS HAVE HAD SHORTS IN THE ELECTRIC POWER ASSIST SYSTEM.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

3 mentions · 3.2% of complaints

Median mileage: 33,350 mi (2 usable records).

ODI 11324797 · 17,000 mi

ON THREE OCCASIONS IN THE LAST 2 MONTHS, THE BATTERY DIED AND THE CAR WOULD NOT START. I CALLED SERVICE AND THE CAR WAS JUMP STARTED. THREE DAYS LATER I HAD THE SAME ISSUE. I BROUGHT THE CAR TO MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. SINCE THAT TIME, I HAVE HAD TO START MY CAR EVERY DAY, OR JUMP START IF THE CAR SITS FOR THREE DAYS. LUCKILY, THE CAR IS PARKED ON MY DRIVEWAY. *TR

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ODI 11350341 · 49,700 mi

RE: BATTERY NOT FULLY CHARGING IT WAS BROUGHT TO OUR ATTENTION THAT OUR BATTERY IS NOT FULLY CHARGING AGAIN (CERTIFIED AUTO MECHANIC). WE HAVE A 3+ YEAR OLD, NEWISH SUBARU CROSSTREK WITH CONSISTENT BATTERY DRAINING PROBLEMS. THE FIRST BATTERY DRAINED ON US IN DEC 2019, THUS THE 2ND BATTERY WAS INSTALLED BY SUBARU ON 12/12/2019. I BELIEVED THIS IS AN ALTERNATOR PROBLEM THAT IS CREATING PROBLEMS ON MY BATTERY AND TUCSON SUBARU STATED THAT I HAVE TO PAY (POSSIBLY) FOR ALTERNATOR IF THIS IS THE ISSUE. WELL, THEY SHOULD HAVE CHECKED THE ALTERNATO…

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ODI 11570817

There is a battery draining problem. I have had to replace the battery 3 times in a two-year period.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 2.1% of complaints

Median mileage: 15,000 mi (1 usable records).

ODI 11209246

I RECEIVED A SUBARU CRITICAL SAFETY RECALL NOTICE REGARDING THE BRAKE LIGHTS. THE LOCAL DEALERSHIP WOULD NOT SCHEDULE WORK FOR OVER 6 WEEKS. BLOOMINGTON, MN SUBARU. SEE COPY OF EMAIL I SENT FOLLOWING: [XXX] 9:46 AM (1 HOUR AGO) TO BLOOMINGTON "I LEFT A MESSAGE THIS MORNING WITH YOUR SERVICE MANAGER, REGISTERING MY EXTREME DISPLEASURE AND OUTRAGE THAT WHEN I CALLED YOUR SERVICE DESK OVER TWO WEEKS AGO TO SCHEDULE SERVICE ON THIS "URGENT CRITICAL SAFETY RECALL", THAT THE EARLIEST DATE I COULD GET WAS JULY 9. WHEN I EXPLAINED MY C…

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ODI 11221013 · 15,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTRAK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE DRIVER PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE INCIDENT THE COLLISION AVOIDANCE FEATURE( 'EYESIGHT') MALFUNCTIONED AND DID NOT STOP THE VEHICLE. THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DRIVEN AWAY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WER…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

2 mentions · 2.1% of complaints

Median mileage: 39,529 mi (2 usable records).

ODI 11300655 · 30,758 mi

THE CAR LOST POWER STEERING SHORTLY AFTER CAR WAS STARTED TO GO ON S SHORT TRIP. WE WERE STILL N OUR DRIVEWAY WHEN IT HAPPENED. I COULD STILL DRIVE IT, BUT TURNING THE STEERING WHEEL WAS DIFFICULT ON CURVES ON BACK ROADS AND HIGHWAY TO THE DOCTOR'S OFFICE 32 MILES AWAY. I HAVE HEARD OTHER SUBARUS HAVE HAD SHORTS IN THE ELECTRIC POWER ASSIST SYSTEM.

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ODI 11508323 · 48,300 mi

The contact owns a 2017 Subaru Crosstrek. The contact stated while pulling out of her driveway, the steering wheel became stiff, and the power steering warning light illuminated. The contact was able to pull over on the side the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to diagnose by a dealer. The failure mileage was 48,300.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

1 mentions · 1.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11690682

In August of 2024, I got into my car in a parking lot and turned the key in the ignition. The car started revving really high. I waited for it to slow down, and then I put it into reverse. The car shot back and would have hit the building if I hadn't slammed on the brakes. Fortunately, there wasn't anyone behind the car at the time, but the woman who had just walked in back of my car to enter the building stood there looking at me. I slowly put my foot on the gas pedal and drove home. The following day, I had a tow truck come and take the car t…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b