Auto Recall Watch
U.S. public vehicle records

2023 Tesla MODEL 3: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

426 owner complaints analyzed

12 distinct recall campaigns

3,400 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 39 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 114 of 426 complaints (26.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior16137.8%
Steering behavior9923.2%
Electrical and battery issues225.2%
Engine operation102.3%
Transmission and shifting30.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
114
Forward Collision Avoidance: Automatic Emergency Braking
97
Steering
86
Vehicle Speed Control
66
Unknown Or Other
59
Service Brakes
54
Electrical System
45
Forward Collision Avoidance: Warnings
31
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control114
Forward Collision Avoidance: Automatic Emergency Braking97
Steering86
Vehicle Speed Control66
Unknown Or Other59
Service Brakes54
Electrical System45
Forward Collision Avoidance: Warnings31

Forward Collision Avoidance: Adaptive Cruise Control: 114; Forward Collision Avoidance: Automatic Emergency Braking: 97; Steering: 86; Vehicle Speed Control: 66; Unknown Or Other: 59; Service Brakes: 54; Electrical System: 45; Forward Collision Avoidance: Warnings: 31

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
5
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,9995
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 31; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (31). 387 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
11
2023
211
2024
104
2025
55
2026
45
Complaints over time data
CategoryCount
202211
2023211
2024104
202555
202645

2022: 11; 2023: 211; 2024: 104; 2025: 55; 2026: 45

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 161 complaint narratives. Steering behavior appears in 99 complaint narratives. Electrical and battery issues appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11493312 · 2022-11-12 (November 12, 2022)

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

Owner-reported narrative. Look up ODI 11493312 at NHTSA ↗

Owner report 11493392 · 2022-11-13 (November 13, 2022)

Picked up car from the dealership same day and had only 40 miles total on odometer. The car was running smooth. I was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. Basically went into neutral. Deceleration from 75mph .I had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. By the grace of God I made it to the shoulder safely. “Acceleration and Top Speed Reduced” and “Automatic Emergency Braking …

Owner-reported narrative. Look up ODI 11493392 at NHTSA ↗

Owner report 11494121 · 2022-11-18 (November 18, 2022)

The contact owns a 2023 Tesla Model-3. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that there were no vehicles or objects around the vehicle at the time of the failure. The contact stated that she depressed the accelerator pedal and was able to continue driving. The manufacturer was notified of the failure and informed the contact that the forward Collison Avoidance camera might need to…

Owner-reported narrative. 500 miles reported. Look up ODI 11494121 at NHTSA ↗

Owner report 11494781 · 2022-11-24 (November 24, 2022)

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

Owner-reported narrative. Look up ODI 11494781 at NHTSA ↗

Owner report 11495408 · 2022-11-29 (November 29, 2022)

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. There was no warning at all. Also, after the collision a warning popped on the screen saying that the emergency break was disabled. This was the first time seeing this alert, and I did not disable anything. I picked up the car on 11/28.

Owner-reported narrative. Look up ODI 11495408 at NHTSA ↗

Owner report 11495944 · 2022-12-04 (December 4, 2022)

Car accelerated by itself. Approximately 4:30pm december 3. I just exited freeway and pulled my foot off the pedal and it started to decelerate then there was a chime sound and the car suddenly shot forward. I slammed the brakes as quick as i could. Luckily no one was around. The driving conditions were terrible, it was raining hard and cold. I also just cancelled autopilot by signalling right before exiting. This happened just after updating to a new update 2022.40.4.2

Owner-reported narrative. Look up ODI 11495944 at NHTSA ↗

Owner report 11496554 · 2022-12-08 (December 8, 2022)

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

Owner-reported narrative. 865 miles reported. Look up ODI 11496554 at NHTSA ↗

Owner report 11496930 · 2022-12-11 (December 11, 2022)

I took deliver of the Model 3 Performance in late October 2022 and have experienced phantom braking at least a dozen times over the last few months on the highway/interstate when using cruise control and Tesla’s standard autopilot, which keeps the vehicle centered in the lane. The phantom braking has occurred both in times with just the cruise control enabled and also when both cruise and autopilot have been enabled. The vehicle has slowed from 70 to 60 and even 50 miles per hour very quickly when there was no object nearby that would cause a c…

Owner-reported narrative. Look up ODI 11496930 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V834000 · Air Bags:Side/Window:Curtain

Reported: 2021-10-25 (October 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

NHTSA campaign record ↗
22V844000 · Exterior Lighting:Tail Lights

Reported: 2022-11-15 (November 15, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

NHTSA campaign record ↗
23V085000 · Steering:Automated/Adaptive Steering

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

NHTSA campaign record ↗
23V434000 · Electrical System:Propulsion System:Traction Battery

Reported: 2023-06-19 (June 19, 2023)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Consequence: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

Remedy: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗
24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

NHTSA campaign record ↗
24V935000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

NHTSA campaign record ↗
25V092000 · Steering:Electric Power Assist System

Reported: 2025-02-14 (February 14, 2025)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

NHTSA campaign record ↗
26V283000 · Back Over Prevention:Software

Reported: 2026-05-04 (May 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

NHTSA campaign record ↗
26V507000 · Exterior Lighting:Headlights

Reported: 2026-08-04 (August 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

426 unique complaints in this selection. Analysis snapshot: 2026-09-30.

9.2%Usable mileage39 / 426 records
100.0%Valid incident date426 / 426 records
100.0%Valid filing date426 / 426 records
100.0%Ordered incident and filing dates426 / 426 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2017201820192020202120222023202420252026
Forward Collision Avoidance: Adaptive Cruise Control
623.1%
ODI 11414426 · 39,800 mi

SHORTLY AFTER PURCHASING THE CAR IT RECEIVED A SOFTWARE DOWNLOAD CALLED EMERGENCY LANE DEPARTURE AVOIDANCE WHICH IS TESLA'S FANCY NAME FOR A LANE DEPARTURE WARNING SYSTEM. I HAVE TAKEN THE CAR INTO THEIR SERVICE CENTERS 3 TIMES TO HAVE IT REPAIRED BECAUSE IT ONLY WORKS <50% OF THE TIME - NEVER WORKS DURING RAIN, SHADOWS ON THE ROAD, AND VARIOUS OTHER NORMAL ROAD & WEATHER CONDITIONS. EACH TIME I GET THE CAR BACK FROM THE SERVICE CENTERS I'M INFORMED THAT THAT SYSTEM IS WORKING NORMALLY. IN LATE JUNE OF 2020 I PURCHASED THEIR BASIC AUTO-PILOT SO…

Look up ODI 11414426 at NHTSA ↗

13112.8%
ODI 11430202

Within the first day, my 2018 Tesla Model 3 lost all instruments, safety indicators, and touchscreen controls while driving on the freeway. The car did this *multiple* times, without warning. Each incident lasted several minutes. It was alarming, and there was no way to tell what systems in the car were working (such as automatic emergency braking or cruise control), and no way to change settings, or even know if the turn signals were working as I tried to exit the highway. The Model 3 has only one screen where everything (including basic ins…

Look up ODI 11430202 at NHTSA ↗

12620.5%
ODI 11384253 · 15,329 mi

WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.

Look up ODI 11384253 at NHTSA ↗

10723.7%
ODI 11394497 · 30 mi

I WAS DRIVING IN A TOLL ROAD TO THE LEFT OF THE FREEWAY LANE WHICH WAS BACKED UP. I WAS DRIVING APPROXIMATELY 70 MPH, HAD CRUISE CONTROL ACTIVATED ON A STRAIGHT STRETCH OF ROAD WHEN THE CAR SUDDENLY BRAKED REALLY HARD (REDUCED SPEED INSTANTLY TO ABOUT 55 MPH). THERE WAS AN SUV BEHIND ME DRIVING KIND OF CLOSE BUT THANKFULLY IT WAS PAYING ATTENTION AND HAD TO MAKE A HARD SWERVE OUT OF MY LANE TO AVOID A REAR END COLLISION

Look up ODI 11394497 at NHTSA ↗

28242.5%
ODI 11422267

Automatic cruise control (autopilot) has twice failed to decrease speed when it should have. The vehicle will also brake at a moderate to high rate on the highway with zero warning or message, with no obstacle or vehicle on the road, creating a dangerous situation with following vehicles. ACC also requires the use of automatic wipers and automatic high beams, both of which activate at random times and thus encourage their disuse (e.g. sunny clear day, or with obvious traffic in front of the vehicle, respectively). Automatic high beams turning…

Look up ODI 11422267 at NHTSA ↗

38950.8%
ODI 11443194

While using TACC on a 2 lane road the system mistook a vehicle approaching in the opposing lane as a threat and braked hard. This could have easily caused a collision had someone been following closely.

Look up ODI 11443194 at NHTSA ↗

11426.8%
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

Look up ODI 11494781 at NHTSA ↗

3114.3%
ODI 11593228

Incident Description: One week after purchasing our new Tesla Model 3 2024 , we encountered several error messages upon returning to our car after a brief stop: "APP_w264 - Lane Departure Avoidance feature unavailable," "GTW_w075 - Steering assist reduced," and "UI_a020 - Steering assist reduced." With no cell signal available, we had to drive back slowly with hazard lights on. The steering was extremely tight, making it very difficult to maneuver. Tesla Roadside Assistance suggested towing the car and using an Uber coupon, which was impractica…

Look up ODI 11593228 at NHTSA ↗

2017.1%
ODI 11643254

After installing Tesla OTA software update 2024.45.32.15, my vehicle experienced critical system failures. Upon entering the car the next morning, I noticed that all cameras were non-functional, and navigation had completely stopped working. This posed a serious safety concern, as features like Autopilot, parking assistance, and basic visibility enhancements (such as rearview camera functionality) were unavailable.

Look up ODI 11643254 at NHTSA ↗

416.0%
ODI 11752822

After a recent Tesla software update, a mandatory Full Self-Driving disengagement feedback window appears every time I disengage FSD while the vehicle is still moving. The feedback window covers a large portion of the display with a black overlay, noticeable enough something popped up. There is no setting to disable it, dismiss it immediately, or postpone the response until the vehicle is stopped. I am required to select a disengagement reason before I can access the controls and information behind the overlay. While this window is displayed,…

Look up ODI 11752822 at NHTSA ↗

Forward Collision Avoidance: Automatic Emergency Braking
27.7%
ODI 11421345

The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.

Look up ODI 11421345 at NHTSA ↗

11611.3%
ODI 11375587 · 50,000 mi

VEHICLE WILL EMERGENCY BRAKE ON HIGHWAY WITHOUT WARNING AND NO OTHER CARS AROUND. ALSO UNABLE TO ACCESS CHARGING PORT TO CHARGE VEHICLE.

Look up ODI 11375587 at NHTSA ↗

7712.5%
ODI 11365739 · 14,000 mi

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 [phone removed]) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE…

Look up ODI 11365739 at NHTSA ↗

8218.2%
ODI 11373812 · 50 mi

I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSE…

Look up ODI 11373812 at NHTSA ↗

22934.5%
ODI 11422267

Automatic cruise control (autopilot) has twice failed to decrease speed when it should have. The vehicle will also brake at a moderate to high rate on the highway with zero warning or message, with no obstacle or vehicle on the road, creating a dangerous situation with following vehicles. ACC also requires the use of automatic wipers and automatic high beams, both of which activate at random times and thus encourage their disuse (e.g. sunny clear day, or with obvious traffic in front of the vehicle, respectively). Automatic high beams turning…

Look up ODI 11422267 at NHTSA ↗

30640.0%
ODI 11443589

On at least five occasions since purchasing this car new on 12/07/21, the car, while on Autopilot (non-FSD), has suddenly and unexpectedly braked on clear roads. On each occasion, there were no vehicles in front of me nor any objects visible on or near the roadway. On two occasions, a car following me nearly collided with my car. All the incidents occurred AFTER camera calibration was completed. The car has 143 miles at this writing.

Look up ODI 11443589 at NHTSA ↗

9722.8%
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

Look up ODI 11493312 at NHTSA ↗

188.3%
ODI 11619526

Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phan…

Look up ODI 11619526 at NHTSA ↗

1210.3%
ODI 11643254

After installing Tesla OTA software update 2024.45.32.15, my vehicle experienced critical system failures. Upon entering the car the next morning, I noticed that all cameras were non-functional, and navigation had completely stopped working. This posed a serious safety concern, as features like Autopilot, parking assistance, and basic visibility enhancements (such as rearview camera functionality) were unavailable.

Look up ODI 11643254 at NHTSA ↗

416.0%
ODI 11711494

The vehicle's FSD system malfunctioned and initiated an unintended reverse toward a closing garage door. To prevent a total-loss event (the door crushing the glass roof and trunk), I was forced to perform an emergency manual takeover. Due to the vehicle's position caused by the malfunction, I had to maneuver through a confined space, resulting in the side-scrape. I am filing this as a malfunction claim because the damage was a direct consequence of the car's autonomous failure

Look up ODI 11711494 at NHTSA ↗

Unknown Or Other
519.2%
ODI 11480467

My rear glass cracked. However, there was no damage to suggest an impact of any sort. I looked carefully and saw there was no damage to suggest this was caused by an impact. I took the car to the Tesla dealership and they also examined the glass and agreed that there was no impact of any sort that would have caused the glass to crack. They then told me that they have seen this on multiple Tesla vehicles and believe it's a manufacturing defect possibly related to the defroster. They refused to cover it under any warranty as I was out of the…

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17517.1%
ODI 11092162 · 1,000 mi

HERE IS A VIDEO THAT HAS JUST BEEN UPLOADED TO YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4GUHSMIPIQ4 THIS OWNER THINKS IT IS PERFECTLY SAFE TO JAM SOME FRUIT IN THE STEERING WHEEL TO ELIMINATE THE "HOLD STEERING WHEEL" NAGS. HE DOES NOT SEEM TO BE A COMPLETE IDIOT. THE PROBLEM IS THAT HE HAS BEEN MISLEAD BY THE HYPE SPREAD BY TESLA AND CEO ELON MUSK. DESPITE SEVERAL FATAL CRASHES MUSK IS STILL SPREADING THE MESSAGE THAT NHTSA FOUND AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER. NHTSA HAS NOW REVEALED THAT THE CLAIM WAS BASED ON TESLA'S OWN …

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7812.7%
ODI 11202630 · 200 mi

THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. WHEN I ASKED TESLA FOR A SERVICE REQUEST TO FIX IT, THEY SAID FIRMWARE WILL BE PUSHED TO THE CAR WHEN IT WAS DEVELOPED BUT GAVE NO TIMETABLE. THEY CANCELED MY SERVICE REQUEST. OTHER PEOPLE WITH MODEL 3S I KNOW DO NOT HAVE THIS PROBLEM WITH THEIR C…

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8118.0%
ODI 11291019 · 50 mi

THIS CAR FORCES THE DRIVER TO LOOK AWAY FROM THE ROAD FOR A FEW SECONDS(AT LEAST 10 SECONDS OR MORE) TO ADJUST COMMON THINGS LIKE ADJUSTING MIRRORS, CHANGING AC FUNCTIONS,SETTING WIPER SPEED. AS WEATHER CONDITIONS CHANGE FROM LOCATION TO LOCATION ON A LONG DRIVE, IT IS NOT POSSIBLE , CONVENIENT OR SAFE FOR THE DRIVER TO PULL ASIDE THE VEHICLE TO ADJUST HEAT SETTINGS OR WIPER SPEED OR MIRRORS.THIS IS DANGEROUS THAN TEXTING AND DRIVING. I REQUEST NHTSA TO RECALL ALL THE TESLA MODEL 3 AND HAVE THE ISSUE FIXED BY PROVIDING A PHYSICAL WAY TO ADJUST …

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9414.2%
ODI 11394526 · 1,600 mi

THE HEATING SYSTEM FAILED IN DANGEROUSLY COLD CONDITIONS IN A REMOTE AREA ON A WEEKEND TRIP TO THE ADIRONDACKS. I WASN'T ABLE TO REACH ROADSIDE ASSISTANCE THROUGH THE APP, AND I END UP DRIVING IT 7 HOURS HOME WITHOUT ANY HEAT. THE HEAT SYSTEM FAILURE OCCURRED EARLY IN THE MORNING WHEN LEAVING OUR HOTEL TO DRIVE HOME. THE TEMPERATURE -18 DEGREES F. AFTER IT HAD BEEN REPAIRED, THE SERVICE MANAGER INDICATED THAT THE PROBLEM WAS CAUSED BY SEVERAL FAULTY SENSORS. HE INDICATED IT IS A COMMON PROBLEM, RESULTING FROM A BAD BATCH OF SENSORS FROM A…

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9111.9%
ODI 11447184

The heating system gave out on my 2022 TESLA Model 3 on the coldest day we've had here so far. -5F - Gave an error code on the screen VCFRONT_a447 - with message - Cabin climate control system requires service cabin heating / cooling limited or unavailable. - The problem has occurred to many people who have complained online in the facebook owners groups that I am a member of. Surprisingly the system is working again after it had some time to thaw out. It appears to be a design flaw with this heat pump system which should include a recall of so…

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5913.8%
ODI 11495408

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. There was no warning at all. Also, after the collision a warning popped on the screen saying that the emergency break was disabled. This was the first time seeing this alert, and I did not disable anything. I picked up the car on 11/28.

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7032.3%
ODI 11588361

The left and right turn signal indicator buttons gets stuck sometimes. But I noticed on my vehicle it is the left turn indicator button is the one gets stuck most. When it is stuck I cannot make left turn signal. Before I asked Tesla to fix it the issue happens every time on my 8 mile trip. After Tesla attempted to fix it it happens a lot less now but this could mean it can go worse as the component wears out. This can put me and others at risk as sometimes I get panicked and depending on the situation.

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3630.8%
ODI 11623784

Hi, my car computer completly stop(complete blackout) on the highway, no power, all doors and window blooked, reduce brake and steering wheel capacity. I changed line and went to the side of the road, but in an intersection or other road type, that could have been so much worst results. No hard reset nothing put back the power of the car.

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936.0%
ODI 11741020

We bought the new 2026 Tesla Model 3 and picked it up on 5/3/2026. The next date 5/4/2026, I was trying to drive it to work. I got in the car and used the Tesla’s Full Self-Driving function and let it drive the car by itself. It started moving forward and tried to make a U turn. Since there was not enough space for it to make a U turn because there was a car parked on the sidewalk, so it stopped for a moment. But unfortunately, it continued to move forward and hit the car parked on the sidewalk. It supposedly backed up a little after the stop, …

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Vehicle Speed Control
415.4%
ODI 11439164

On August 9th, 2021 I was traveling on Interstate 40, in NC, at MM 103 at approximately 70 mph. when with no warning the Main Control Unit (MCU) went blank. Adaptive Cruise control, speedometer were not operable or could not be seen. The MCU reset after a brief (5 second) pause. I immediately placed a service request for August 25th with Tesla. Tesla updated the firmware and performed standard maintenance on August 25th. See attached screenshots. On October 26th, at approximately 505 in the afternoon, I was traveling on I-40, in NC, at 70 …

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908.8%
ODI 11091970 · 1,100 mi

UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PA…

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7011.4%
ODI 11228522 · 950 mi

WHEN IN CRUISE CONTROL MODE AND A VEHICLE CROSSES MY TRAFFIC LANE FAR ENOUGH AWAY TO POSE NO HAZARD TO ME, MY CAR SLOWS VERY SUDDENLY. THIS SLOWING FOR NO APPARENT REASON PUTS ME IN DANGER OF BEING REAR-ENDED BY FOLLOWING TRAFFIC. A SIMILAR SLOW DOWN HAPPENS IF THE CAR IN FRONT OF ME MAKES A RIGHT TURN ONTO A SIDE STREET AND MY CARS SLOWS DRAMATICALLY EVEN IF THERE IS NO REASON TO BRAKE; AGAIN CREATING A DANGER OF REAR END COLLISION.

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6714.9%
ODI 11291194 · 50 mi

DRIVING IN FREEWAY FAST LANE IN LIGHT TRAFFIC AT 10:30 AM ON OVERCAST MORNING WITH TESLA ADAPTIVE CRUISE CONTROL SET FOR 70 MPH AND 4-CAR FOLLOWING DISTANCE. THE CAR IN FRONT MOVED 1 LANE TO THE RIGHT LEAVING NO CARS AHEAD. MY CAR ACCELERATED GENTLY TO 70 AND THEN AS I APPROACHED AN OVERPASS THE CAR SUDDENLY BRAKED (OR WENT TO REGENERATION) AND SLOWED INSTANTLY TO ABOUT 40 MPH WHEN I WAS ABLE TO APPLY THE ACCELERATOR AND RETURN TO SURROUNDING TRAFFIC SPEED AND MOVE RIGHT TO THE NEXT LANE AND RECOVERED FROM THE SHOCK AND SURPRISE OF WHAT OTHER …

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12218.4%
ODI 11385293 · 15 mi

WHEN I TEST DROVE THE TESLA MODEL 3, THERE WAS AN OPTION TO TURN REGENERATIVE BRAKING TO LOW. THIS ALLOWED THE CAR TO HAVE MORE OF A COASTING EFFECT WHEN ONE LIFTS THE FOOT OFF OF THE ACCELERATOR. WHEN I RECEIVED DELIVERY OF THE CAR, THE ABILITY TO REDUCE THE REGENERATIVE BRAKING EFFECT WAS NOT AVAILABLE. THE REMOVAL OF THIS FEATURE IS BEING DISCUSSED AT LENGTH IN ONLINE FORUMS. THE LATEST VERSION OF THE OWNERS' MANUAL STATES THAT REGENERATIVE BRAKING IN THE STANDARD SETTING COULD CAUSE THE CARE TO LOSE TRACTION IN WINTER CONDITIONS AND THAT D…

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16521.6%
ODI 11444136

**Im well aware that Tesla's AutoPilot system is not autonomous** There is no 'dumb' cruise control option on Tesla Vehicles, only Traffic-aware-cruise-control (TACC). TACC is unusable, and quite frankly dangerous, on any single-lane divided road. Anytime a large vehicle, such as a semi or box truck, passes by in the opposite lane, my car abruptly and aggressively brakes while TACC is engaged. This poses a danger to myself and others behind me. Im filing this complaint in hopes that it will coerce Tesla to address this issue faster.

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6615.5%
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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209.2%
ODI 11586463

I have my phone mounted to the back of the computer screen, and I also have the phone power cord running from the center console 12V plug up to my phone. I have found that if the power cord comes in contact with the computer screen, it can inadvertently put the car in Neutral (it acts like a finger touch). This could be extremely dangerous if, for example, the car is making a left turn in front of oncoming traffic and the car unexpectedly goes into Neutral. I think consumers should be aware that a phone power cord can cause changes on the co…

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1311.1%
ODI 11649448

As I was pulling into a parking spot with my new 2025 Model 3 Tesla, I removed my foot from the gas to slow the car - the appropriate way to do so which is called Tesla's One Pedal Driving. The car did slow but then suddenly surged forward at an alarming rate. I have 100% certainty that my foot was not on the gas at this moment. The car was stopped by a large concrete planter just in front of me, however, if that planter was not there, my car would have been through the glass of an office building or in a head on collision with another car in…

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28.0%
ODI 11730303

On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Center technicians insisted there were no hardware defects, effectively confirming that the collision was caused by a software/algorithmic failure of th…

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Service Brakes
311.5%
ODI 11446684

Essentially all of the safety and convenience features repeatedly shut off. Lane departure, autopilot, regenerative braking, VSC, emergency braking, airbags, traction control, automatic vehicle hold, stability control, and a few others stopped working on multiple occasions. This definitely put my life and my family's life at risk. The problems were reproduced and confirmed by the dealer and the vehicle was inspected by the manufacturer. All of the warning lamps and messages only popped up when the failure occurred. Tesla initially "fixed" a…

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888.6%
ODI 11091970 · 1,100 mi

UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PA…

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609.8%
ODI 11231846 · 1,999 mi

MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON.

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4610.2%
ODI 11297817 · 300 mi

WHILE NAVIGATING ON AUTOPILOT ON THE FREEWAY THE CAR TOOK THE INTENDED EXIT RAMP, HOWEVER NEVER SLOWED DOWN UNTIL I HAD TO INTERVENE. REMINISCENT OF THE CHARACTERISTICS WHICH LED TO THE RECENT FATAL CRASH REPORTED OVER THE LAST WEEK.

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12518.9%
ODI 11385293 · 15 mi

WHEN I TEST DROVE THE TESLA MODEL 3, THERE WAS AN OPTION TO TURN REGENERATIVE BRAKING TO LOW. THIS ALLOWED THE CAR TO HAVE MORE OF A COASTING EFFECT WHEN ONE LIFTS THE FOOT OFF OF THE ACCELERATOR. WHEN I RECEIVED DELIVERY OF THE CAR, THE ABILITY TO REDUCE THE REGENERATIVE BRAKING EFFECT WAS NOT AVAILABLE. THE REMOVAL OF THIS FEATURE IS BEING DISCUSSED AT LENGTH IN ONLINE FORUMS. THE LATEST VERSION OF THE OWNERS' MANUAL STATES THAT REGENERATIVE BRAKING IN THE STANDARD SETTING COULD CAUSE THE CARE TO LOSE TRACTION IN WINTER CONDITIONS AND THAT D…

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16621.7%
ODI 11443589

On at least five occasions since purchasing this car new on 12/07/21, the car, while on Autopilot (non-FSD), has suddenly and unexpectedly braked on clear roads. On each occasion, there were no vehicles in front of me nor any objects visible on or near the roadway. On two occasions, a car following me nearly collided with my car. All the incidents occurred AFTER camera calibration was completed. The car has 143 miles at this writing.

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5412.7%
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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31.4%
ODI 11623240

About two weeks ago with driver set cruise control, the phantom braking was so severe that it took me down from 75 to around 15 if I remember correctly. The braking was so severe and at the same time self steered to the edge of the road along the guard rail that my body was unable to move quicker to correct the vehicle. Your system gets jolted violently without notice which takes a couple seconds to recover from and I decided to report this one after watching the San Francisco video. Fortunately, the two vehicles behind me were far enough away.…

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1210.3%
ODI 11638740

- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failu…

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00.0%

No examples available for this selection.

Electrical System
27.7%
ODI 11481876

The contact owns a 2017 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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16015.6%
ODI 11142601 · 7,100 mi

I HAVE NOTIFIED TESLA SEVERAL TIMES THAT MY VEHICLE SHUTS OFF ON ITS OWN. I HAVE TAKEN MY CAR TO THE TESLA SERVICE CENTER TWICE WHERE I HAVE BEEN TOLD THAT IT IS A "FIRMWARE" ISSUE AND WILL BE RESOLVED WITH AN OVER THE AIR UPDATE. HOWEVER THERE IS NO TIMEFRAME ON WHEN THIS UPDATE WILL HAPPEN. THIS MORNING AT 8:20AM WHILE DRIVING MY CAR TO WORK ON VINCENT STREET TURNING LEFT ON IRWINDALE AVE IN THE CITY OF IRWINDALE, CA THE VEHICLE DISPLAY COMPLETELY SHUT OFF LEAVING ME WITH NO WAY TO SEE MY SPEED, CONTROLS, OR GAUGES. OBVIOUSLY THIS WAS QUITE C…

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8513.8%
ODI 11246677 · 6,028 mi

I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.

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388.4%
ODI 11297817 · 300 mi

WHILE NAVIGATING ON AUTOPILOT ON THE FREEWAY THE CAR TOOK THE INTENDED EXIT RAMP, HOWEVER NEVER SLOWED DOWN UNTIL I HAD TO INTERVENE. REMINISCENT OF THE CHARACTERISTICS WHICH LED TO THE RECENT FATAL CRASH REPORTED OVER THE LAST WEEK.

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659.8%
ODI 11397138 · 1,900 mi

HEAT NO LONGER WORKS IN THE CAR'S CLIMATE CONTROL. THIS APPARENTLY IS TIED TO FAULTY HUMIDITY AND TEMPERATURE SENSORS THAT MUST WORK PROPERLY FOR THE HEATING SYSTEM TO WORK, AND TESLA SERVICE CENTERS ARE AWARE OF THIS YET ARE NOT PROACTIVELY REPLACING THEM. THIS IS A SAFETY ISSUE IN COLD CLIMATES SINCE THE WINDSHIELD DEFROST NO LONGER WORKS, AND THE CAR IS UNSAFE TO DRIVE OVERALL IN COLD TEMPERATURES WITHOUT FUNCTIONAL HEAT. THIS ISSUE APPEARS TO BE RESTRICTED TO THE 2020/2021 MODEL 3/YS WITH THE HEAT PUMP THAT REQUIRE THESE SENSORS TO …

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506.5%
ODI 11451950

Power steering and full power to the vehicle failed - these failures can be seen upon requested inspection. Power steering failed during operation - meaning that while i was driving the vehicle i was not able to change the direction of travel at a high rate of speed. Then the vehicle came to a sudden stop, stranding the driver/passengers in the middle of the road which has a high speed limit. Since full power failed quickly afterward, hazard lights or other warning lights (brake lights) could not be activated. Emergency manual exits had to be u…

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4510.6%
ODI 11497390

I was driving a turn on a major intersection Stirling and I-95 Holly wood Florida to the on ramp to enter I-95 southbound when my car began shaking violently during the turn and completely shut down. The car was dead and I could not go forward or reverse. The center information panel was still lit up but the car would not move in any direction. I was blocking two lanes of the major intersection for about an hour till 2 Road Rangers arrived and dragged my car off the road. If I had made it around the turn and this catastrophic shut down occurre…

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3918.0%
ODI 11582505

Tesla officially confirmed as I brought my car in a THIRD time that the repeated turn signal failure I was/am experiencing is now a known software issue. They looked at the timestamps and video I shared and saw that I had indeed applied pressure to the turn signal buttons to no avail/effect. Out of the three times I took the car in and shared timestamps for when this issue occurred this is the only time they identified the issue in the logs, which leads me to believe they never even looked at the logs the previous two times I had brought the …

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1512.8%
ODI 11623784

Hi, my car computer completly stop(complete blackout) on the highway, no power, all doors and window blooked, reduce brake and steering wheel capacity. I changed line and went to the side of the road, but in an intersection or other road type, that could have been so much worst results. No hard reset nothing put back the power of the car.

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14.0%
ODI 11750177

Complaint Title: Defective Horn System on 2026 Tesla Model 3 - Ineffective in Rain or Highway Conditions Description: The horn on my 2026 Tesla Model 3 Highland is dangerously inadequate. It uses a single pedestrian warning speaker instead of a proper horn, which is easily overpowered by road noise, tire noise from large trucks, and especially rain. I cannot reliably alert other drivers, including 18-wheelers, when they are drifting into my lane or failing to yield. This creates a serious safety risk in wet conditions and highway driving. Tradi…

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Steering
13.8%
ODI 11559386

I had just finished Supercharging my vehicle from 50% to 80% and when I entered the car to drive home two warnings showed up 1. Steering assist was reduced and it might be more difficult to drive; and 2. Lane departure avoidance warning was not working. I did a hard reset twice - (foot on the brake while pressing the two steering wheel 'wheels') and began driving the 10-15 minute home. After an incredibly scary and difficult drive down a circular driveway, and great difficulty turning the wheel to make a right turn in one try, I picked t…

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807.8%
ODI 11092162 · 1,000 mi

HERE IS A VIDEO THAT HAS JUST BEEN UPLOADED TO YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4GUHSMIPIQ4 THIS OWNER THINKS IT IS PERFECTLY SAFE TO JAM SOME FRUIT IN THE STEERING WHEEL TO ELIMINATE THE "HOLD STEERING WHEEL" NAGS. HE DOES NOT SEEM TO BE A COMPLETE IDIOT. THE PROBLEM IS THAT HE HAS BEEN MISLEAD BY THE HYPE SPREAD BY TESLA AND CEO ELON MUSK. DESPITE SEVERAL FATAL CRASHES MUSK IS STILL SPREADING THE MESSAGE THAT NHTSA FOUND AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER. NHTSA HAS NOW REVEALED THAT THE CLAIM WAS BASED ON TESLA'S OWN …

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538.6%
ODI 11241215 · 3,500 mi

MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING…

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4610.2%
ODI 11297042 · 750 mi

THE AUTO STEER IN MY TESLA MODEL 3 FAILED TODAY WHEN THE CAR WAS TURNING ON A CURVY DOWNHILL ROAD. I BELIEVE IT'S BECAUSE THE LANE MARKINGS ON THE RIGHT SIDE ENDED JUST BEFORE THE CURBING STARTED. THE CAR SUDDENLY TURNED RIGHT AND HIT THE CURB BRUSHING THE RIGHT FRONT WHEEL. IT WOULD HAVE BEEN A FATAL ACCIDENT IF I HADN'T TAKEN OVER. AUTO STEER TECHNOLOGY IS NOT YET READY FOR USE ON ALL THE ROADS AND IT SHOULD NOT BE INCLUDED BY DEFAULT IN ALL THE TESLA MODELS. MY CAR DID NOT BRAKE BECAUSE THE CRUISE CONTROL WAS STILL ON. I AM STILL IN SHOCK AN…

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253.8%
ODI 11385293 · 15 mi

WHEN I TEST DROVE THE TESLA MODEL 3, THERE WAS AN OPTION TO TURN REGENERATIVE BRAKING TO LOW. THIS ALLOWED THE CAR TO HAVE MORE OF A COASTING EFFECT WHEN ONE LIFTS THE FOOT OFF OF THE ACCELERATOR. WHEN I RECEIVED DELIVERY OF THE CAR, THE ABILITY TO REDUCE THE REGENERATIVE BRAKING EFFECT WAS NOT AVAILABLE. THE REMOVAL OF THIS FEATURE IS BEING DISCUSSED AT LENGTH IN ONLINE FORUMS. THE LATEST VERSION OF THE OWNERS' MANUAL STATES THAT REGENERATIVE BRAKING IN THE STANDARD SETTING COULD CAUSE THE CARE TO LOSE TRACTION IN WINTER CONDITIONS AND THAT D…

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364.7%
ODI 11451950

Power steering and full power to the vehicle failed - these failures can be seen upon requested inspection. Power steering failed during operation - meaning that while i was driving the vehicle i was not able to change the direction of travel at a high rate of speed. Then the vehicle came to a sudden stop, stranding the driver/passengers in the middle of the road which has a high speed limit. Since full power failed quickly afterward, hazard lights or other warning lights (brake lights) could not be activated. Emergency manual exits had to be u…

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8620.2%
ODI 11520126

The steering wheel was received misaligned from the factory. When the steering wheel is held straight the vehicle veers to the left.

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3616.6%
ODI 11593228

Incident Description: One week after purchasing our new Tesla Model 3 2024 , we encountered several error messages upon returning to our car after a brief stop: "APP_w264 - Lane Departure Avoidance feature unavailable," "GTW_w075 - Steering assist reduced," and "UI_a020 - Steering assist reduced." With no cell signal available, we had to drive back slowly with hazard lights on. The steering was extremely tight, making it very difficult to maneuver. Tesla Roadside Assistance suggested towing the car and using an Uber coupon, which was impractica…

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2420.5%
ODI 11638740

- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failu…

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520.0%
ODI 11730303

On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Center technicians insisted there were no hardware defects, effectively confirming that the collision was caused by a software/algorithmic failure of th…

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Suspension
13.8%
ODI 11400431 · 50,000 mi

THIS IS A COMPLAINT ABOUT A MODEL 3 WITH A WHOMPY WHEEL. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39345671?TENANT=US&ROWNUMBER=0 MORE IMPORTANTLY IT IS A COMPLAINT ABOUT THE CULTURE AT TESLA WHICH ALLOWS SUBSTANDARD COMPONENTS TO BE FITTED TO ALL MODELS OF TESLAS AND THE COMPANY'S REFUSAL TO COMPLY WITH NORMAL STANDARDS OF QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE. THE BACK WHEEL HAS GONE WHOMPY BECAUSE A SUSPENSION COMPONENT SNAPPED. THE CAR CONTINUED TO DRIVE UNTIL THE TIRE WAS COMPLETELY WORN THROUGH. RATHER THAN INVESTIGATE THE PROBLEM …

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18518.0%
ODI 11112045 · 6,000 mi

HERE IS A MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28782924&ROWNUMBER=52&LOADRECENT=TRUE THE LOWER BALL-JOINTS ON THE FRONT SUSPENSION HAVE SNAPPED. THIS IS VERY LIKELY THE CAUSE OF THE ROLLOVER AND NOT THE RESULT OF IT. A PHOTOGRAPH IS ATTACHED OF ANOTHER MODEL 3 (THE RED ONE) WHICH HAS THE SAME SNAPPED OFF BALL-JOINTS. THESE BALL JOINTS APPEAR TO BE THE SAME RIDICULOUSLY WEAK TWO PART FRICTION WELDED BALL JOINTS THAT ARE USED ON THE MODEL S AND MODEL X. PHOTOGRAPH OF A SNAPPED BALL JOINT IS ALSO INCULDED IN TH…

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8213.3%
ODI 11277719

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.

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4610.2%
ODI 11289967 · 94 mi

HERE IS A 2020 MODEL 3 TESLA IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34632816&ROWNUMBER=4&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE FRONT WHEEL HAS GONE TOTALLY WHOMPY BECAUSE MOST OF THE SUSPENSION COMPONENTS HAVE SNAPPED. THERE IS HARDLY ANY DAMAGE TO THE CAR EXCEPT FOR THE SUSPENSION HAVING SNAPPED OFF. THERE IS NO SIGN OF AN IMPACT SEVERE ENOUGH TO JUSTIFY THIS SUSPENSION FAILURE. THE CAR HAS DONE JUST 94 MILES SINCE LEAVING THE FACTORY. PLEASE INVESTIGATE THESE SYSTEMIC FAILURES WITH TESLA SUSPENSIONS…

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142.1%
ODI 11472802

Please note that I have used the VIN of a random Tesla Model 3 to submit this complaint since the number of the actual car is unavailable. There has been an incident on a motorway in Germany and a full video is available here. https://www.youtube.com/watch?v=oKcvLeMWp3c This is a single vehicle incident. The front RH wheel has simply fallen off. There is no other car involved. There are no air-bags deployed. How much more evidence do you require before you demand a recall? The suspensions are deadly fragile. I will make it simple for you. Wa…

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101.3%
ODI 11620245

The right front passenger side suspension started squeaking at 22586 miles. Service center replaced lower lateral links on 7/1/24. Repair did not fix the squeaking sound. Service center could not replicate the issue until a test drive with myself and a tech on 9/20/24 and made me make a third appointment for repair. On 10/16/24 the service center said the control arm was failing, but did not think it would be covered under warranty. A quick internet search turned up lawsuits, hundreds of complaints, and crashes resulting from failing control ar…

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194.5%
ODI 11506785

My Tesla Model 3 was delivered on 14 December 2022. I first drove it on 16 December 2022 and that day I had an accident. I was about to park my car and I was already on the designated parking slot when the car made a sudden Un- commanded acceleration. I first hit the handicap sign, but the car did not stop and apparently the collision avoidance safety feature did not work. The continue to accelerate and I hit a restaurant establishment. The police came and I reported the incident to my insurance (Geico). The police (Mr. McClure) gave me th…

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73.2%
ODI 11645455

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction, sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment, issue unchanged. [XXX]: Pulling replicated, alignment redone, no fix. [XXX]: Supe…

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54.3%
ODI 11690145

The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I’ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type of vehicle it may be and know that this is actually a known issue with Teslas especially with Model 3s. My vehicle is at 10,683 miles and still within the warranty, on Friday, September 26 at 8 AM. I dropped off my ve…

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28.0%
ODI 11752257

Air Suspension Failure - Damping Control Disabled (Code TAS_a313)" Description: "Vehicle is 2 days old. Suspension control module lost communication with CAN bus. Vehicle is in 'fail-safe' mode. Tesla Service Center has refused to assist. Safety risk due to loss of adaptive ride control." Manufacturer Response: "No response / Ignored."

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision Avoidance: Adaptive Cruise ControlToo few reports for a range5,365 mi4 (sparse)
ODI 11496554 · 865 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

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ODI 11551561 · 4,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking. The vehicle was diagnosed by a mobile application where it was diagnosed that the firmware needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 4,000.

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ODI 11589988 · 6,730 mi

The contact owns a 2023 Tesla Model 3. The contact stated while driving approximately 72 MPH with the cruise control activated, the vehicle abruptly decelerated and nearly came to a complete stop. During the failure, there were no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 6,730. The contact stated the primary concern is that unexpected emergency braking for no appar…

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Forward Collision Avoidance: Automatic Emergency Braking683–4,500 mi2,000 mi7
ODI 11494121 · 500 mi

The contact owns a 2023 Tesla Model-3. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that there were no vehicles or objects around the vehicle at the time of the failure. The contact stated that she depressed the accelerator pedal and was able to continue driving. The manufacturer was notified of the failure and informed the contact that the forward Collison Avoidance camera might need to…

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ODI 11496554 · 865 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

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ODI 11506109 · 2,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated while driving 65 MPH, the vehicle experienced phantom braking and the vehicle stopped abruptly. There was no warning light illuminated. The contact was able to accelerate to avoid getting rear ended. The dealer was contacted and admitted knowledge of the failure; however, there was no remedy for the failure. The manufacturer was not contacted. The failure mileage was 2,000.

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Steering500–4,369 mi1,859 mi9
ODI 11535903 · 3,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver. The contact stated that he turned off and restarted the vehicle and the steering assist reduced warning light illuminated and a message displayed “Steering – Increased Effort Required”. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately …

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ODI 11536260 · 834 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while attempting to make a left turn, the vehicle experienced gradual loss of power steering assist. The contact veered to the side of the road and contacted roadside assistance. The contact turned off and restarted the vehicle, and the steering wheel responded as needed; however, the contact stated that the failure had been reoccurring while driving. The power steering assist warning light was illuminated. The manufacturer was notified of the failure. The vehicle was not diagnosed …

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ODI 11536526 · 480 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while decelerating to make a right turn, the steering wheel became difficult to maneuver as the lane shift avoidance reduced, and power steering assist reduced warning messages displayed. The contact stated that she pulled into a parking lot and parked the vehicle and after 20 minutes restarted the vehicle and resumed to normal functions. The manufacturer Tesla was contacted and advised her to reboot the computer as well as make an appointment with the Tesla service center. The comp…

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Vehicle Speed Control3,000–48,426 mi3,048 mi5
ODI 11534811 · 3,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. There were no warning lights illuminated. The driver noticed smoke coming from the vehicle. The passenger's front seat occupant sustained injuries to her hand. The passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. The air bags deployed. There were no reported fires. A police report was filed. A person in the building sustained unknown injuries…

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ODI 11543824 · 500 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while their spouse was parking the vehicle and pressing the parking button, the vehicle suddenly accelerated. The vehicle jumped the curb, crashing into two different vehicles to eventually be stopped after crashing into a tree. The air bags did not deploy. There was damage to the other vehicles and to the tree. The driver received injuries to their neck and back. Medical attention was not needed. A police report was filed. The vehicle had been towed. The vehicle was taken to a cert…

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ODI 11564833 · 3,048 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at unknown speeds and making a turn, the vehicle suddenly accelerated unintendedly. Then the vehicle resumed driving normally. While her husband was driving at unknown speeds and approaching a stop, he crashed into an unknown Tesla. There were no reported injuries. A police report was not filed. There was no fire or air bag deployment. The vehicle was taken to a collision center. There were no warning lights illuminated. The contact called the local dealer, where an ap…

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Service BrakesToo few reports for a range9,683 mi2 (sparse)
ODI 11538889 · 7,200 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a…

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ODI 11611655 · 12,166 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while entering a parking lot, the brake pedal failed to respond, the driver was unable to control the steering wheel and crashed into a Ford vehicle and a tree. The air bags deployed, and the vehicle stopped shortly after. The forward collision emergency braking system failed to engage. There were no warning lights illuminated. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The contact sustained injuries to the neck and shoulder and had br…

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Electrical System1,798–7,200 mi2,725 mi5
ODI 11538889 · 7,200 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a…

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ODI 11561856 · 1,798 mi

The contact owns a 2023 Tesla Model 3. The contact stated after leaving the dealer for a previous issue with a locked steering wheel, the contact was driving 50 mph on an entrance ramp as he accelerated to merge onto the highway, the steering wheel seized to the right in non-autopilot mode causing the contact to crash into the guardrail on the right side. The contact injured his neck and received medical attention. The emergency respondent was not called, but the contact obtained a police report. The vehicle was towed to the dealer but remai…

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ODI 11598032 · 2,725 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. The contact stated that the vehicle lost motive power, the A/C became inoperable, the windows failed to roll down, and the doors failed to open as needed. The contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. The contact was very concerned about her and her grandson's safety while the vehicle was inoperable. The contact and her g…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V935000 · 2024-12-1725V092000 · 2025-02-1426V283000 · 2026-05-0426V507000 · 2026-08-049 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-103None
ODI 11618667 · 23,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, a rock struck the front windshield, causing a crack. The contact stated that the front windshield had previously been replaced for the same failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 23,000.

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ODI 11622030

Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.

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ODI 11622852

Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided wi…

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2024-118None
ODI 11623324

The front left suspension arm failed and fell out as I was parking my car. If this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. This occurred after a collision repair. The collision center that did the initial repair also fixed the issue. The car has had issues with pulling to the right since this repair. It has been taken to them several times but they are unable to address my concern.

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ODI 11623506

Tesla, Part of charging port cover is melted.

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ODI 11624900

The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove …

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2024-12224V935000
ODI 11628269

Intersection collision with airbag deploy. Vehicle was totaled. Vehicle remained locked. Even after the collision when the doors were closed the vehicle remained locked. Unable to open rear doors from the inside.

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ODI 11630432 · 48,426 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. The contact stated that the vehicle stopped accelerating after 3-seconds. The vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,426.

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2025-015None
ODI 11633501

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system appears to have malfunctioned, causing the vehicle to consistently pull to the right, even after multiple alignments with perfect specifications. This issue is ongoing, and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The pulling to the right affects the vehicle's handling and requires constant manual correction by holding the steering wheel tilted to the left. …

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ODI 11633765

Rims cracked with normal usage. Current mileage under 17,000. This should not occur, and poses a safety risk with loss of tire pressure.

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ODI 11634753

Any time I get into the car and immediately start driving before the car has time to catch up with what I am doing, the NHTSA mandated safety sounds played when the car is in reverse or drive does not play until the cars computer can catch up and begin playing the sounds. Most times this can take 3 seconds or so but today I had an incident where it took over 30 seconds before it would start playing. The same issue can be detected when restarting the infotainment screen by holding down both scroll wheels on the steering wheel. When doing this th…

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2025-02225V092000
ODI 11640269

The full self driving is very dangerous. I had several events that put me in danger. Like, going to the wrong lane. Going to the wrong way. Changing lanes that almost hit a car good thing I took over right away. It made the other car upset and honk at me.

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ODI 11643742

UNKNOWN Moving collision resulted in insurance company describing damage as a total loss. It was inspected by an auto collision expert; his description, photos and estimate were forwarded to a claims specialist at the insurance company. The side of my head hit the window on the driver's side, but no airbags inflated. I feel this was a risk to my overall safety. There were no warning messages.

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2025-036None
ODI 11647910

FRONT LEFTSAFTEY RESTRAINT SYSTEM FAULT/SERVICE IS REQUIRED TESLA WANT TO CHARGE $351 TO START FOR THE SERVICE

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ODI 11647943

I was involved in an accident due to what I believe was a malfunction in my Tesla’s steering system. While driving, the car unexpectedly turned the wheel to the left on its own and collided with a parked car. Despite my efforts to regain control by turning the wheel to the right and applying the brakes, the vehicle did not respond, and I was unable to prevent the crash. Given the lack of control and failure of the braking system, I strongly believe there was a serious issue with the car that led to the accident.

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ODI 11648233

Seatbelt of drivers side won’t latch into compartment, putting myself and others at risk

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2025-040None

No examples available for this selection.

2025-055None
ODI 11658337

RCM2_a636 Front passenger safety restraint system fault (service is required) This causes an issue where the airbags won’t deploy due to it not thinking there is someone sitting there or not

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ODI 11659830

The volume control buttons and vehicle setting buttons on my car’s steering wheel are made of metal. In high atmospheric temperatures the interior of the car heats up. The buttons also heat up and can cause burns if touching the button for an extended (more than 30 seconds) amount of time. This is very distracting while driving while also causing a mild burn.

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ODI 11661976

Front upper control arms replaced. Vehicle Only has 24,000 miles.

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2025-066None
ODI 11664745

Documenting a sudden unintended acceleration experience. Today while driving and trying to stop for a red light, I lightly applied pressure on my brake pedal to brake for the red light. Midway through the braking, my car lunged forward for about half a second. Went through the dash cam footage, and I noticed that the footage skipped half a second as well. Seems like something electrical that caused the car to lunge. This is a huge safety issue.

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ODI 11666742

Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Center in Nov 2024. I received the car back in Dec/Jan. Immediately, I noticed dangerous swaying, bouncing, and veering when hitting dips, especially on the freeway. The car was unstable and unsafe to drive at high speeds. In Feb/Mar, Tanner (assistant manager at the collision center) drove the vehicle with me in the passenger seat. After hitting a dip on the freeway, he panicked, exited, and agreed something was wrong. I was later t…

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ODI 11667324

Curvature Assist feature agressively brakes while driving at highway speeds. This is supposed to slow down for curves, but frequently intervenes for straight, clearly marked lanes. Feature cannot be turned off. Drivers behind me have gotten agitated several times for the sudden, harsh braking, and I do not feel comfortable driving this car.

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2025-076None
ODI 11670497

While driving with the Adaptive Cruise Control enabled, on California highway 5 on Aug 28, 2023, the vehicle applied the brakes very aggressively and suddenly, shy of making a complete stop, without any object or shadow requiring it to do so - known as the "Phantom Breaking". It was so dangerous that if it was a weekend with many cars behind me, I would've been violently rear-ended and perhaps not lived to report this incident. This happened twice in two hours, to the point that I have never engaged the cruise system again. The Adaptive Cruise …

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ODI 11671398

Description of Problem: While driving under normal highway conditions on July 2, 2025, my Tesla suddenly and violently phantom braked , meaning it rapidly and without cause applied the brakes forcefully. There were no obstacles, vehicles, or hazards present. The sudden deceleration caused a severe flare-up of a recent cervical disc replacement surgery I had undergone. I experienced extreme neck and spinal pain and had to seek emergency medical attention. I am now under medical supervision, on pain medication, and unable to work. I contacted …

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ODI 11672299 · 19,500 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while the vehicle was parked, the contact attempted to open the trunk and the trunk inadvertently closed on the contact's finger. The contact was taken to a medical specialist and sustained an injury to a finger that required stitching, causing medical leave. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,500.

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2025-083None
ODI 11677921

While driving to work on a local road, I approached a red light where there were no vehicles immediately ahead. However, my vehicle unexpectedly steered off the road in front of a construction sign, entering a ditch. Despite my attempts to regain control of the steering and braking systems, I was unsuccessful. The vehicle subsequently stopped automatically on an incline. Fortunately, I avoided a collision with a gas station and intersecting roadway, but sustained damage to my car’s front bumper. Law enforcement and a towing service were contac…

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ODI 11681752

Rear seat safety restraint system fault

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ODI 11683817

Vehicle Information: 2023 Tesla Model 3 VIN: [XXX] Incident Date: [XXX] Location: [XXX] Summary of the Problem: On [XXX], while Autopilot was active, my 2023 Tesla Model 3 suddenly accelerated without driver input. I was pressing the brake pedal, but the vehicle surged forward uncontrollably, struck a fence and a tree, and caused major property damage. Both I and my wife (passenger) required urgent care treatment after the crash. Details / Safety Defect Evidence: •Tesla’s own raw logs show the accelerator spiked to 100% immediately before …

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2025-097None
ODI 11684448 · 50,000 mi

The contact's daughter owned a 2023 Tesla Model 3. The contact stated that while driving during rain at 60 MPH, the contact lost control of the vehicle as the vehicle spun in a circle at hit a highway wall barrier. The barrier wall was damaged as a result of the accident, and the contact was given a bill for $3,222.15. The air bags deployed upon impact. The contact did not seek medical attention but suffered from both back and head pains. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic, where the…

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ODI 11685171

Three times while driving at low speed and attempting to reduce speed, even while pressing the brake pedal, my 2023 Tesla Model 3 unexpectedly accelerated. During the first incident, the Dynamics screen did not allow me to change the Deceleration Mode. After rebooting the touchscreen, the options reappeared briefly, but later that same day they became unavailable again. Incident Times: 2nd incident: September 3, 2025, at approximately 4:15 PM EST 3rd incident: September 4, 2025, at approximately 4:50 PM EST

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ODI 11685309

While exiting the front passenger cut her leg on the door. It appears she contacted the inside bottom, rear edge of the door when closing. This cut her leg requiring immediate medical attention. It took several stitches to close the wound.

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2025-108None
ODI 11691087

During driving, Tesla car spontaneously stated multiple active safety features and regenerative braking were no longer available and stopped working during driving with multiple warnings appearing. Driver safety at risk during this as well as others safety due to the lack of functioning. The car was taken to Tesla service center and was explained that front lower lateral suspension links were damaged by "impact" although the car was never in an impact or accident preventing proper alignment and functioning of the car. The part has been since re…

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ODI 11691405

Due to the manual locks being looked at as a safety issue, I went and looked at the REAR door manual release for our Model 3. We also have a 2023 Model Y and I know they have a rear door release, as stupid as the location is, it is there. Well to my surprise, there is NO MANUAL REAR DOOR RELEASE in the model 3!!! How is this even safe? You're supposed to crawl through the front seats and go out the front door? Or even worse, fold the seats down and exit through the trunk? What happens if you're stuck in the back, can't get your seatbelt off? …

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ODI 11692196

I was horrified to read of the deaths of three beautiful California girls in a Tesla Cyber Truck, that was involved in a crash, was on fire, and the electrical system malfunctioned resulting in them not being able to get out of the car. Tragically, they burned to death.(Recall too [XXX] ' incident as well as other incidents). I went to search the Internet for Model 3 (2023) to see if there were manual overrides in the event of crash/fire/electrical malfunction (even if related to dead battery) and found a You tube video (NOT information provide…

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2025-114None
ODI 11697029

During a major car accident the airbags for my Tesla, Model 3, 2023 did not deploy airbags although other impacted cars had full airbags deployed. This posed a risk to my safety as a driver due to not having the proper equipment deployed during a major accident. This was noticed by the emergency personnel on the scene who stated that based on my impact the airbags should have been activated from my collision. According to the safety records associated with my car to date there are no safety reports regarding the airbags for my car. There was no…

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ODI 11697065

The vehicle’s brakes did not work, automatic emergency brakes and collision warning both did not work. I pressed on the brake for about 5 seconds but the brakes did not work, resulting in a collision with the car in front. Everything is available for inspection if needed. Both my safety and the driver of the vehicle in front of me was at risk. The problem has not been confirmed yet. The vehicle is currently at a shop, waiting inspection. There were no warning lamps, messages, or symptoms.

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ODI 11698357

1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants me to pay labor charges for fixing it under warranty. The suspension issue happened in almost all the Tesla cars of my friends and neighbors.it needs to be a recall

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2025-123None
ODI 11702604

Regen braking sporadically not working when going down mountain or steep roads. Sometimes they work and sometimes they won’t. This is after extensive driving on warm days while battery is between 70-80%. Support could not help me and they don’t have any technicians available. I’ve sent them videos and time stamps and they are ignoring the issue and unable to help due to lack of knowledgable representatives This is a serious safety concern

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ODI 11707074

There's a problem with the airbags, and the steering wheel is hard to turn.

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ODI 11707201

The blinkers do not respond to the change in blinkers when I initiate the blinker (right or left) by using the stalk. There has been numerous times that I fully pull down or push up the blinker stall and it would not engage the blinker but today I am reporting it because now I almost changed the lane after engaging the blinker but it didn’t happen

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2026-013None
ODI 11710903

The entire bumper assembly fell off my Tesla Model 3 during the heavy rains on December 24. I didn't see it happen. It was just missing. But it may have happened on the freeway, when we drive through a flooded area. There is a history of this happening with this model when there is a lot of rain or you drive through a puddle. They admitted to this defect in 2020, but claim it was fixed. Apparently not. They are now telling me "we are unable to cover the repair under vehicle warranty because the condition was caused by outside factors," i.e.,…

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ODI 11711027

There is NO mechanism to unlock the rear passenger doors in case of electrical failure. No Emergency mechanical door opening in case of emergency. Passengers will NOT be able to get out of the LOCKED vehicle during an emergency (i.e. crash, battery fire, submerged in water, etc). This is an EXTREMELY IMMINENT DANGER for small kids who are sitting in car seats, since it will take even longer to release them from their straps in order to get out. The small rear windows are useless for escape. THIS FLAW DESIGN HAS ALREADY CAUSED DEATHS. Changes SH…

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ODI 11713633

am reporting an issue involving unexplained cracking of my Tesla windshield with no known impact or debris strike. Last night at approximately 6:20 PM, while in Chapel Hill, NC, I entered my vehicle and noticed a crack on the driver’s side of the windshield. The outside temperature at that time was about 28°F. There was no audible rock strike and I have no recollection of anything hitting the glass. The morning low temperature was approximately 14°F. To my awareness, the passenger-side crack was not present earlier that morning. Approximately …

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2026-027None
ODI 11716471

There is no manual door release for rear doors in the Tesla model 3 RWD. This can pose a safety issue if the car has no power and passengers need to evacuate the vehicle.

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ODI 11716718 · 14,469 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving with the Autonomous Self Driving feature activated in rainy weather, the vehicle suddenly turned towards the left onto railroad tracks. The contact regained control of the vehicle and was able to drive off the railroad tracks. The tires and rims were damaged due to the failure. The vehicle was taken for repairs, and the tires and rims were replaced, and an alignment was scheduled to be performed. The manufacturer was informed of the failure, and a case was opened. The …

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ODI 11717070

Tesla has completely removed the rear door manual release latch in my late 2023 Model 3 Performance. This elevates the concern of the ongoing NHTSA Defect Petition DP25002 (opened December 2025), which investigates similar issues with emergency egress controls on Model 3 vehicles, citing them as "hidden, unlabeled, and not intuitive." Again, in my late 2023 Model 3 Performance, these are entirely absent in the design. For some reason, Tesla has doubled down on the defect issue and completely removed the manual door release mechanism.

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2026-036None
ODI 11721846

An incident that occurred while Full Self-Driving (FSD) was engaged. During the drive, the vehicle unexpectedly steered toward the curb while making a right turn. I was actively monitoring the vehicle and immediately took control of the steering, but the vehicle still made contact with the curb. After the incident, the vehicle developed steering misalignment, vibration while driving, and abnormal noise, which suggests possible suspension or wheel damage. Since FSD was engaged at the time, I would appreciate it if Tesla could review the vehic…

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ODI 11722702

The rear doors intermittently will not unlock. Even after hitting the unlock button from menu or short or long press of the driver unlock button or from the app unlock button. The driver only unlock feature is disabled. I have video that would not upload. Snapshots of video included.

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ODI 11725482

Door cannot be opened during power loss / emergency. I am a Tesla Model 3 owner in California. I discovered that the rear doors do not have a mechanical emergency release. Tesla service confirmed that my vehicle does not include any manual rear emergency door release system. This raises a serious safety concern because, in the event of a crash, fire, or 12V power failure, rear passengers, especially children or elderly occupants, may be unable to exit the vehicle. I request NHTSA to investigate whether the absence of a mechanical rear emergency…

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2026-042None
ODI 11732616

While driving at highway speed under normal operating conditions with the accelerator engaged and no braking input, the vehicle suddenly experienced a sustained 6-minute-12-second ADAS/EDR degradation cascade. This included OVERHEAT_PROTECT_FANONLY activation, repeated AEB_CAN_STATE_UNAVAILABLE toggling, FAULT 14.0 brake-signal mismatch, impossible negative brake pressures, and 27+ ABS/EBD/ESP fault-lamp cycles. No warning lamps, messages, or alerts appeared prior to the cascade. The degradation resulted in loss of braking assist and stability …

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ODI 11734368

During Autopilot, the vehicle failed to recognize the curve (or did not input enough turning to steering) and accelerated at the curve thinking it is a straight to almost have me crash into a guard rail. No symptoms. No side damage or collisions with others.

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2026-05326V283000
ODI 11738201

Full Self Driving software runs a red light in complete disregard of traffic laws.

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ODI 11738836

I was traveling east on I-215 in [XXX] , exiting on [XXX] . I was in the RH lane, signaling to turn Rt. A small commercial van was in the two lanes Left of me with no turn signal on. Suddenly the van began coming into my lane. I turned my steering wheel slightly to the Rt to avoid a collision. Suddenly the autocorrect turned my wheel sharply Rt, then sharply Left. The car was rocking so sharply I feared a rollover or collision. The blind spot camera on the driver’s side did not pick up the van on my Left. INFORMATION REDACTED PURSUANT TO THE …

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ODI 11739375

The roof glass is unusually susceptible to failing and cracking under minimal impact. A very small item such as a pebble impacted the roof. The glass cracked. I understand the roof glass is a structural component. I would not expect a roof to require complete replacement due to a minor pebble.

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2026-067None
ODI 11742761

-I was driving down into an indoor basement level garage very slowly as there is a steep incline. It descends from street level to basement level within a distance of approximately 30 to 35 ft. At the end of the incline is a sharp curve to the right, followed by a sharp left turn to proceed straight. -While on the incline, the car was slowing to a stop. I gently tapped the accelerator to keep it moving. -The car suddenly lunged forward, rapidly accelerating. The acceleration was not consistent with the amount of accelerator input I applied.…

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ODI 11742836

While making a right turn from a near-stopped position, the steering wheel became stuck or extremely difficult to turn. The vehicle initially turned right normally, but when I attempted to steer back left/counterclockwise to complete the turn and straighten the vehicle, the steering wheel did not respond as expected. This caused the vehicle to continue in the wrong direction and resulted in a collision. I believe the electronic power steering assist system malfunctioned or failed. My concern is that the power steering assist experienced an ove…

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ODI 11742926

I am reporting a safety concern involving a Tesla operating with Full Self-Driving Supervised active. On June 5, 2026, at approximately 7:50–7:55 AM Pacific Time, the vehicle was being driven with FSD Supervised engaged. The vehicle was in a turning maneuver when the driver mistakenly applied the accelerator. Vehicle data provided by Tesla appears to show ACTIVE_FSD shortly before the incident, a turning/steering angle, accelerator-pedal input/override, FSD becoming unavailable, and then crash-related/braking/tire-pressure signals shortly afte…

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2026-073None
ODI 11748682

Vehicle: Tesla Model 3 Issue: Power trunk failed to detect obstruction Date of incident: July 5, 2026 Location: Surprise, AZ During normal use of the vehicle, my child pressed the “close trunk” button while I was leaning into the trunk area. The powered trunk began closing and did not stop when it made contact with my head. Instead of reversing direction, the trunk continued applying downward force until I moved out of the way. This indicates a failure of the trunk’s obstruction detection system, which is supposed to prevent injury by stoppin…

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ODI 11749288

i was using FSD and my vehicle braked suddenly, with nothing in front of me, on the highway going over 50mph with a car close behind. the car to my right was swerving into my lane, so it was trying to help, but my vehicle should have veered left - not brake hard in the fast lane.

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ODI 11750955

The steering rack in my 2023 Tesla Model 3 is defective and I can show it for inspection. 1.5 years ago it failed and the torque sensor in the rack is showing that there is a constant demand (even when parked and my hands off the wheel) to turn the wheel to the right that you can see in the cars diagnostics menu. I took it in and showed the service advisor the raw data and took a drive with the tech who both acknowledged the data and the car wanting to drive off the road. They did an alignment on the car but the issue still persists even after …

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2026-08526V507000
ODI 11754804

Whilst driving on highways which feature multiple speed limits - eg. 70 cars, 65 Trucks, 60 Buses. If full self driving more or when in adaptive cruise control - the car systems fail to recognize the restriction linked to the lower speed limits. As a result, you can be driving on Full Self Drive at 75mpm, the car sees a 65 followed by a 60 speed limit (neither applicable to cars), but the car brakes hard dropping the speed from 75 to 62 almost instantly and, on more than one occasion, a closely following car has almost collided with me. Unti…

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ODI 11755758

Two separate incidents occurred on July 10th and July 12th 2026 involving adaptive cruise control. While adaptive cruise control was engaged my car slammed on the brakes for no reason. There was nothing in the roadway to cause abrupt braking. The second time it occurred my car was close to being rear ended by a vehicle driving behind me. I took the car which is still under warranty to Tesla who confirmed there is a known firmware issue. No time frame was provided as to when the issue will be fixed.

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ODI 11756205

I am writing to report several safety incidents that occurred while using Full Self-Driving (FSD) mode on my 2023 Model 3. Below are the details of the specific behaviors observed: - Right turn on red almost crashed into an oncoming car from the left - Hard emergency brake due to a bird that was in the opposite lane - Additional emergency brake around 10 seconds later for no reason - Running a red light by more than a second

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2026-09 (partial)9None
ODI 11762969

I was driving with plenty of distance between me and the car in front of me. The car in front of me had stopped and the Automatic Emergency Braking System on my car went on. Thankfully, there was no car behind me, otherwise, I would have been hit. The sudden stopping has caused me significant lower back pain.

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ODI 11763241

OKC Tesla Service Center replaced the steering wheel due to delamination over the weekend. The car was dropped off on Friday the 4th of September 2026. I picked the car up on Monday the 7th. On Wednesday the 9th after getting on the highway and getting up to speed the steering wheel came out of the steering column and was physically disconnected from the car. I was able to temporarily get it back into place enough to get the car to a save location to be towed.

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ODI 11763517

I am filing an official safety complaint regarding a severe, premature failure of the front lower suspension system on my 2023 Tesla Model 3. While operating the vehicle, the front lower compliance links (Part numbers: 2188359-10-B, 2188354-10-B) and the lower lateral links (Part number: 1044341-00-G) suffered critical mechanical bushing degradation and structural wear, rendering the front suspension unsafe and compromised.This mechanical breakdown occurred at only 63,584 miles on a three-year-old vehicle under completely normal, standard highw…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2652 reports

2022: 652 complaints · 2023: 367 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022448583652
2023223318367
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022741024
2023408018

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Adaptive Cruise ControlForward Collision Avoidance: Automatic Emergency BrakingSteeringVehicle Speed ControlUnknown Or OtherService BrakesElectrical SystemForward Collision Avoidance: Warnings
Forward Collision Avoidance: Adaptive Cruise Control—
43
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

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ODI 11496554 · 865 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

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ODI 11506806

Multiple times on the highway the car would slam the brakes for no reason in autopilot mode reducing the speed significantly. In all cases it reduced the speed from around 70 mph to 40 mph. The road was clear with no vehicles in front.

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5
ODI 11559566

Summary: FSD malfunctioned, failed to disengage, causing loss of steering control, thus causing car to steer into wrong lane and resulting in an accident. Tesla Service Center refused to inspect unless car is fixed. Car was sent to Crash Champions ( autobody shop) and was quoted $35k to fix. Car was deemed as totaled by Tesla insurance. No response from [email removed] I suspect that the latest FSD software update has caused my car to lose control. Time of incident: 19:28 pm Location : [XXX] , [XXX] Entering from [XXX] . Weather con…

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ODI 11566149

I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. Thi…

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ODI 11568777

I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on …

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28
ODI 11498639

Driving west on 1-10 west of TLH vehicle suddenly decelerate if if there was slowed or stopped traffic ahead. I was alone on road.

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ODI 11516113

At random times the vehicle will slam on the brakes although there is nothing in front of it. It has happened with vehicles behind me and I have averted multiple crashes by luck I suppose.

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ODI 11522697

When driving and using “autopilot” or just cruise control, the vehicle will randomly brake. Sometimes it brakes lightly, but sometimes it will violently slow the vehicle down, without warning. There is no obstacle in front of the vehicle. If another vehicle is behind the car when the car randomly brakes, this can potentially cause a rear-end event or potentially cause the car that is behind to swerve to avoid an accident. I submitted a service request to Tesla, but Tesla responded by stating that there was no malfunctions that needed to be addr…

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5
ODI 11513310

I bought a new Tesla Model 3 in December of 2022. In mid March 2023 we had our first road trip in this vehicle. I had at least 4 major phantom braking incidences while traveling an average of 75 mph on I-80 with the cruise control on. Two were experienced while traveling eastbound in Nebraska and two were while traveling westbound a week later in Wyoming. Each experiece was separated in time by at least two hours. The last one scared me and my wife so much that she won't ride in the Tesla on the freeway until it is fixed. We also had seve…

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ODI 11561449

Recent recall update makes auto pilot more dangerous and distracting. I am getting alerts while my hands are on the steering wheel and paying attention to the road, which then causes me to take my eyes off the road to see the alert. Which I then get kicked out of autopilot. Was using autopilot and got an alert the max speed was reduced due to road conditions and when I looked at the alert got another alert to pay attention to the road, then was immediately kicked out of autopilot. This is extremely dangerous especially if road conditions are de…

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ODI 11588864

1. My 90 year-old mother-in law got trapped inside the car in very bad weather because my phone key wouldn't open the door after I got out and walked her elderly friend to the door of her house about 20 feet away, and then walked back to the Tesla. I've been able to reproduce the problem repeatedly, of course without my mother-in-law in the car. 2. Several near-misses because, unlike most other cars, the Tesla's blind-spot warning system, and many other basic control functions such as adjusting the windshield wipers, opening the glove compar…

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17
ODI 11501767

sudden, abrupt braking on multiple occasions when passing a specific location along NJ Garden State Parkway (near exit 89) while driving on auto pilot.

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ODI 11521895

Phantom braking. Traveling highway 5 Southbound between Red Bluff, CA and WIliams, CA at 70 mph, the vehicle suddenly and firmly applied brakes as if attempting to avoid a collision with an obstacle closely ahead. The braking force was enough to activate the seatbelt restraint. There was no traffic for at least a 1/4 mile ahead and behind and no obstacle. I managed to flip the ACC lever up to disable it during the braking but felt that I was losing control of the vehicle. After ACC was disabled normal operation ensued. Speculation: The i…

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ODI 11524171

While in cruise control, the car suddenly reduced its speed; there is no obstacle in the path of the cat that would warrant such an action. This deceleration is sudden and violent and when it happens is dangerous for following drivers.

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1
ODI 11547646

The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

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15
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

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ODI 11524155

On a clear sunny day driving on the freeway at 75mph on a 70mph speed limit, the regular cruise control(not Autopilot) was engaged. Experienced 4 separate incidents of strong emergency brakes being activated by the vehicle automatically for 2-3 secs, dropping speed by 10-15mph. As the driver I disengaged the cruise control by strongly accelerating the vehicle. Also multiple incidents of brakes engaging slightly for 1 second , always when driving on a straight freeway, with zero other vehicles present in the front or rear. The road had a sli…

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ODI 11528024

I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, an…

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Forward Collision Avoidance: Automatic Emergency Braking
43
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

Look up ODI 11494781 at NHTSA ↗

ODI 11496554 · 865 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

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ODI 11506806

Multiple times on the highway the car would slam the brakes for no reason in autopilot mode reducing the speed significantly. In all cases it reduced the speed from around 70 mph to 40 mph. The road was clear with no vehicles in front.

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—
3
ODI 11520831

Car steering felt stuck and slid off the road which resulted in crashing into a tree. Tesla features did not help stay in the lane or break in an emergency.

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ODI 11537656

While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizz…

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ODI 11552145

The car lost all adaptive driving features and power steering.

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20
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11504317

While exiting a hospital parking deck, after driving for approximately 15 to 20 seconds, the car began to accelerate to an uncontrollable rate of speed on its own. The Tesla crashed into a parked car which was then pushed into two other parked cars. The Tesla and at least the first car hit are totaled. There was no sign of the emergency braking system engaging. Injuries from the airbag deploying were sustained. The driver has a fear to drive again as the car seemed to have a mind of it's own. The Tesla is being held at the insurance company's…

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ODI 11516113

At random times the vehicle will slam on the brakes although there is nothing in front of it. It has happened with vehicles behind me and I have averted multiple crashes by luck I suppose.

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8
ODI 11495408

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. There was no warning at all. Also, after the collision a warning popped on the screen saying that the emergency break was disabled. This was the first time seeing this alert, and I did not disable anything. I picked up the car on 11/28.

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ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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ODI 11513310

I bought a new Tesla Model 3 in December of 2022. In mid March 2023 we had our first road trip in this vehicle. I had at least 4 major phantom braking incidences while traveling an average of 75 mph on I-80 with the cruise control on. Two were experienced while traveling eastbound in Nebraska and two were while traveling westbound a week later in Wyoming. Each experiece was separated in time by at least two hours. The last one scared me and my wife so much that she won't ride in the Tesla on the freeway until it is fixed. We also had seve…

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17
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11506785

My Tesla Model 3 was delivered on 14 December 2022. I first drove it on 16 December 2022 and that day I had an accident. I was about to park my car and I was already on the designated parking slot when the car made a sudden Un- commanded acceleration. I first hit the handicap sign, but the car did not stop and apparently the collision avoidance safety feature did not work. The continue to accelerate and I hit a restaurant establishment. The police came and I reported the incident to my insurance (Geico). The police (Mr. McClure) gave me th…

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ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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5
ODI 11554432

vehicle auto stopped in the middle of the parkway

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ODI 11627183

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

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ODI 11694965

On August 7th, 2025 at around 8 AM in the morning, my vehicles mobile phone car key was in-operable and I was unable to get in the car which led me to trouble shoot how to fix this issue with the car. Upon researching I was directed by Tesla to directly complete a soft reset of the vehicle holding down both buttons on the vehicle once I was inside, and pushing on the brake pedal. Upon completion, my vehicle booted up and I realized that all camera systems were down, my navigation systems were down, my safety features were down, my auto pilot, l…

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17
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

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ODI 11524155

On a clear sunny day driving on the freeway at 75mph on a 70mph speed limit, the regular cruise control(not Autopilot) was engaged. Experienced 4 separate incidents of strong emergency brakes being activated by the vehicle automatically for 2-3 secs, dropping speed by 10-15mph. As the driver I disengaged the cruise control by strongly accelerating the vehicle. Also multiple incidents of brakes engaging slightly for 1 second , always when driving on a straight freeway, with zero other vehicles present in the front or rear. The road had a sli…

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ODI 11528024

I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, an…

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Steering
5
ODI 11559566

Summary: FSD malfunctioned, failed to disengage, causing loss of steering control, thus causing car to steer into wrong lane and resulting in an accident. Tesla Service Center refused to inspect unless car is fixed. Car was sent to Crash Champions ( autobody shop) and was quoted $35k to fix. Car was deemed as totaled by Tesla insurance. No response from [email removed] I suspect that the latest FSD software update has caused my car to lose control. Time of incident: 19:28 pm Location : [XXX] , [XXX] Entering from [XXX] . Weather con…

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ODI 11566149

I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. Thi…

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ODI 11568777

I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on …

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3
ODI 11520831

Car steering felt stuck and slid off the road which resulted in crashing into a tree. Tesla features did not help stay in the lane or break in an emergency.

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ODI 11537656

While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizz…

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ODI 11552145

The car lost all adaptive driving features and power steering.

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—
8
ODI 11537656

While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizz…

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ODI 11545050

On 09/11/2023 at approx. 6AM CST, my wife went to a nearby Walmart store for groceries. As she was parking the car in the parking space, the car started to accelerate by itself and went around the parking lot in random directions. She couldn't control the steering and brake despite the continuous tries. It was such a traumatic experience, and the car went on to hit couple of other parked cars and the cart return stations in the parking lot. After few seconds of random self-drive in multiple directions of parking lot, it finally came to a halt a…

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ODI 11561373

So thanks to YOUR interference my Autopilot on my Tesla is broken... You guys THINK you are making our cars safer by getting your controlling poorly educated stupid hands into Tesla systems that are DESIGNED TO BE MORE SAFE. On paper Tesla Autopilot is factually proven to be more safe than a human driver, these reports are publicly available perhaps your team was too lazy to read them. My car disengaged Autopilot randomly while driving with 2 cars behind me and freaked out and told me I was not paying enough attention to the road just becaus…

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4
ODI 11536715

Steering wheel stuck in straight position, unable to turn. Also, A/C line supermanifold defect present, needed to be replaced. Steering rack and harness both needed to be replaced. Tesla model 3, only had 40 miles before needing to be towed.

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ODI 11569323

On [XXX], around 1:00, I was driving normally on the highway. I remember using autopilot, and the speed limit was 55 mph, but I'm not very sure. At that time, it was raining heavily, and I was following the car in front, not doing anything else. Suddenly, I noticed that the Tesla car turned sharply to the left by itself! I couldn't control it. Let me repeat: the Tesla car suddenly turned left by itself. I instinctively grabbed the steering wheel, turned in the opposite direction to correct it, and pressed the brakes, but it was too late. I col…

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ODI 11579796

The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.

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9
ODI 11545050

On 09/11/2023 at approx. 6AM CST, my wife went to a nearby Walmart store for groceries. As she was parking the car in the parking space, the car started to accelerate by itself and went around the parking lot in random directions. She couldn't control the steering and brake despite the continuous tries. It was such a traumatic experience, and the car went on to hit couple of other parked cars and the cart return stations in the parking lot. After few seconds of random self-drive in multiple directions of parking lot, it finally came to a halt a…

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ODI 11554750

Bought a 2023 Tesla model 3 performance that vibrates from the day I bought it. After 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. Tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. It’s unsafe and scary to drive this car the way it is. They tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. Pl…

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ODI 11589169

when I was driving my Tesla Model 3 with FSD exiting [XXX] , the FSD directed me to a wrong routing. I corrected the direction by taking over the FSD, the car then lost its full braking system. I was not aware of it until my car slipped backward at a stop and hit a car behind me. The other driver is good enough to let me go, but my Tesla back bumper was damaged. When I got home and read the message on the screen, I was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled…

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2
ODI 11579796

The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.

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ODI 11707074

There's a problem with the airbags, and the steering wheel is hard to turn.

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3
ODI 11552145

The car lost all adaptive driving features and power steering.

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ODI 11566149

I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. Thi…

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ODI 11607626

Since I purchased my car in July 2023, I’ve had multiple false forward collision warning resulting in my insurance premium increasing by sizeable amounts and has caused me undue stress. I’ve reported this problem to Tesla but to no avail. Today 8/9/2024, between 5:17 and 5:21 pm, while driving my cars forward collision warning was activated while no vehicle was in front of my but instead to a parked car on the pavement. This has happened multiple times and Tesla denies being aware of any issues.

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Vehicle Speed Control
28
ODI 11498639

Driving west on 1-10 west of TLH vehicle suddenly decelerate if if there was slowed or stopped traffic ahead. I was alone on road.

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ODI 11516113

At random times the vehicle will slam on the brakes although there is nothing in front of it. It has happened with vehicles behind me and I have averted multiple crashes by luck I suppose.

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ODI 11522697

When driving and using “autopilot” or just cruise control, the vehicle will randomly brake. Sometimes it brakes lightly, but sometimes it will violently slow the vehicle down, without warning. There is no obstacle in front of the vehicle. If another vehicle is behind the car when the car randomly brakes, this can potentially cause a rear-end event or potentially cause the car that is behind to swerve to avoid an accident. I submitted a service request to Tesla, but Tesla responded by stating that there was no malfunctions that needed to be addr…

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20
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11504317

While exiting a hospital parking deck, after driving for approximately 15 to 20 seconds, the car began to accelerate to an uncontrollable rate of speed on its own. The Tesla crashed into a parked car which was then pushed into two other parked cars. The Tesla and at least the first car hit are totaled. There was no sign of the emergency braking system engaging. Injuries from the airbag deploying were sustained. The driver has a fear to drive again as the car seemed to have a mind of it's own. The Tesla is being held at the insurance company's…

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ODI 11516113

At random times the vehicle will slam on the brakes although there is nothing in front of it. It has happened with vehicles behind me and I have averted multiple crashes by luck I suppose.

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8
ODI 11537656

While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizz…

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ODI 11545050

On 09/11/2023 at approx. 6AM CST, my wife went to a nearby Walmart store for groceries. As she was parking the car in the parking space, the car started to accelerate by itself and went around the parking lot in random directions. She couldn't control the steering and brake despite the continuous tries. It was such a traumatic experience, and the car went on to hit couple of other parked cars and the cart return stations in the parking lot. After few seconds of random self-drive in multiple directions of parking lot, it finally came to a halt a…

Look up ODI 11545050 at NHTSA ↗

ODI 11561373

So thanks to YOUR interference my Autopilot on my Tesla is broken... You guys THINK you are making our cars safer by getting your controlling poorly educated stupid hands into Tesla systems that are DESIGNED TO BE MORE SAFE. On paper Tesla Autopilot is factually proven to be more safe than a human driver, these reports are publicly available perhaps your team was too lazy to read them. My car disengaged Autopilot randomly while driving with 2 cars behind me and freaked out and told me I was not paying enough attention to the road just becaus…

Look up ODI 11561373 at NHTSA ↗

—
4
ODI 11573266

This incident is reported by a law office. The car being driven by our client was a TESLA Model 3 which made a SUDDEN UNEXPECTED ACCELERATION when our client was slowly looking for a parking space at a parking lot. The TESLA car suddenly accelerated at a high rate of speed without client pressing on the accelerator. On the contrary, our client was stepping on the brakes in an attempt to stop it but the TESLA did not stop but still continued to accelerate. This accident caused property damages and injuries to our client, his passenger, and other…

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ODI 11573631

Back in February my Tesla Model 3 started acting up Emergency Brake was disabled, automatic vehicle hold was disabled, and traction control was disabled all issues I reported to the company app with photo. This problem stated when a software update happened after the Tesla app requested it.

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ODI 11577466

Unintended acceleration after I tried to park take off before I can parked it violently crash into the wall.

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19
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11493392

Picked up car from the dealership same day and had only 40 miles total on odometer. The car was running smooth. I was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. Basically went into neutral. Deceleration from 75mph .I had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. By the grace of God I made it to the shoulder safely. “Acceleration and Top Speed Reduced” and “Automatic Emergency Braking …

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ODI 11524171

While in cruise control, the car suddenly reduced its speed; there is no obstacle in the path of the cat that would warrant such an action. This deceleration is sudden and violent and when it happens is dangerous for following drivers.

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8
ODI 11522184

While crossing the rump and side walk to garage the car, as usual slowly proceed to enter the Garage but immediately the car went into extremely fast speed by itself and hit the side of the Garage, damaged the Garage wall, The garage opener, the cabinet, then hit the water softener and our other car in the front. It also smashed the bike against the wall , damaged the side wall cause a bulge to outside of the structure. The garage frame and right side of the Garage door fell on top of the car almost killed our daughter who was at the front pas…

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ODI 11541231

I was coming to a stop due to a train passing by. As I got closer to the other vehicles that were waiting for the train, I let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

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ODI 11547646

The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

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3
ODI 11536158

I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.

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ODI 11537335

I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged w…

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ODI 11688608

On [XXX], my 2023 Tesla Model 3 (VIN: [XXX] ) suddenly accelerated on its own and the brakes failed to respond despite repeated pressing. To avoid hitting other vehicles, I turned into a property driveway and struck a tree. The airbags deployed. This was a case of sudden unintended acceleration combined with complete brake failure, creating a serious safety hazard. Forward Collision Warning also did not prevent the impact. A police report was filed by the Dekalb County Police Department, GA, USA (Report #[XXX], Case #[XXX]), which specifically…

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Unknown Or Other
5
ODI 11513310

I bought a new Tesla Model 3 in December of 2022. In mid March 2023 we had our first road trip in this vehicle. I had at least 4 major phantom braking incidences while traveling an average of 75 mph on I-80 with the cruise control on. Two were experienced while traveling eastbound in Nebraska and two were while traveling westbound a week later in Wyoming. Each experiece was separated in time by at least two hours. The last one scared me and my wife so much that she won't ride in the Tesla on the freeway until it is fixed. We also had seve…

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ODI 11561449

Recent recall update makes auto pilot more dangerous and distracting. I am getting alerts while my hands are on the steering wheel and paying attention to the road, which then causes me to take my eyes off the road to see the alert. Which I then get kicked out of autopilot. Was using autopilot and got an alert the max speed was reduced due to road conditions and when I looked at the alert got another alert to pay attention to the road, then was immediately kicked out of autopilot. This is extremely dangerous especially if road conditions are de…

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ODI 11588864

1. My 90 year-old mother-in law got trapped inside the car in very bad weather because my phone key wouldn't open the door after I got out and walked her elderly friend to the door of her house about 20 feet away, and then walked back to the Tesla. I've been able to reproduce the problem repeatedly, of course without my mother-in-law in the car. 2. Several near-misses because, unlike most other cars, the Tesla's blind-spot warning system, and many other basic control functions such as adjusting the windshield wipers, opening the glove compar…

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8
ODI 11495408

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. There was no warning at all. Also, after the collision a warning popped on the screen saying that the emergency break was disabled. This was the first time seeing this alert, and I did not disable anything. I picked up the car on 11/28.

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ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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ODI 11513310

I bought a new Tesla Model 3 in December of 2022. In mid March 2023 we had our first road trip in this vehicle. I had at least 4 major phantom braking incidences while traveling an average of 75 mph on I-80 with the cruise control on. Two were experienced while traveling eastbound in Nebraska and two were while traveling westbound a week later in Wyoming. Each experiece was separated in time by at least two hours. The last one scared me and my wife so much that she won't ride in the Tesla on the freeway until it is fixed. We also had seve…

Look up ODI 11513310 at NHTSA ↗

4
ODI 11536715

Steering wheel stuck in straight position, unable to turn. Also, A/C line supermanifold defect present, needed to be replaced. Steering rack and harness both needed to be replaced. Tesla model 3, only had 40 miles before needing to be towed.

Look up ODI 11536715 at NHTSA ↗

ODI 11569323

On [XXX], around 1:00, I was driving normally on the highway. I remember using autopilot, and the speed limit was 55 mph, but I'm not very sure. At that time, it was raining heavily, and I was following the car in front, not doing anything else. Suddenly, I noticed that the Tesla car turned sharply to the left by itself! I couldn't control it. Let me repeat: the Tesla car suddenly turned left by itself. I instinctively grabbed the steering wheel, turned in the opposite direction to correct it, and pressed the brakes, but it was too late. I col…

Look up ODI 11569323 at NHTSA ↗

ODI 11579796

The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.

Look up ODI 11579796 at NHTSA ↗

4
ODI 11573266

This incident is reported by a law office. The car being driven by our client was a TESLA Model 3 which made a SUDDEN UNEXPECTED ACCELERATION when our client was slowly looking for a parking space at a parking lot. The TESLA car suddenly accelerated at a high rate of speed without client pressing on the accelerator. On the contrary, our client was stepping on the brakes in an attempt to stop it but the TESLA did not stop but still continued to accelerate. This accident caused property damages and injuries to our client, his passenger, and other…

Look up ODI 11573266 at NHTSA ↗

ODI 11573631

Back in February my Tesla Model 3 started acting up Emergency Brake was disabled, automatic vehicle hold was disabled, and traction control was disabled all issues I reported to the company app with photo. This problem stated when a software update happened after the Tesla app requested it.

Look up ODI 11573631 at NHTSA ↗

ODI 11577466

Unintended acceleration after I tried to park take off before I can parked it violently crash into the wall.

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—
2
ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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ODI 11573266

This incident is reported by a law office. The car being driven by our client was a TESLA Model 3 which made a SUDDEN UNEXPECTED ACCELERATION when our client was slowly looking for a parking space at a parking lot. The TESLA car suddenly accelerated at a high rate of speed without client pressing on the accelerator. On the contrary, our client was stepping on the brakes in an attempt to stop it but the TESLA did not stop but still continued to accelerate. This accident caused property damages and injuries to our client, his passenger, and other…

Look up ODI 11573266 at NHTSA ↗

8
ODI 11497390

I was driving a turn on a major intersection Stirling and I-95 Holly wood Florida to the on ramp to enter I-95 southbound when my car began shaking violently during the turn and completely shut down. The car was dead and I could not go forward or reverse. The center information panel was still lit up but the car would not move in any direction. I was blocking two lanes of the major intersection for about an hour till 2 Road Rangers arrived and dragged my car off the road. If I had made it around the turn and this catastrophic shut down occurre…

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ODI 11524131

Software Version: 2023.12.10 Over the past month, I have experienced a recurring problem with my vehicle's auditory notification system. The issue first began a couple of software updates ago and has persisted through the most recent update. The problem manifests sporadically, having occurred three times within the past month. When this issue arises, all system sounds, excluding radio and media, cease to function for the duration of my ride and persist across all future rides until the vehicle is hard rebooted. There are no visible warning sig…

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ODI 11560473

I am writing to express my deep concern regarding the recent rear drive unit internal part failure in my new Tesla Model 3. The incident has left me fearful that this issue may occur again, and I am genuinely worried for my safety. I implore you and all the employees at Tesla to be honest and transparent about this defect or failure. The gravity of the situation became apparent when I realized how fortunate I was that the car did not come to a halt on the train tracks. The potential consequences could have been catastrophic, not only for mysel…

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2
ODI 11592950

Full self drive FSD took car in opposite road direction, sudden lane changes, almost crash in upcoming traffic. Sudden stops in middle in road. FSD autopilot very dangerous driving that could cost crash. I can’t trust FSD

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ODI 11746850

I was driving today in California, to TopGolf. I had to cross a railway crossing around [XXX] I think, or [XXX] - one of those 2, between [XXX] and [XXX] pm.. I was using Tesla's FSD driving to go on a local road. I was not distracted or occupied - the vehicle was going at a fairly high speed like maybe 35 or so, and in a couple of seconds, it broke the red and white safety gate at a railway crossing, inspite of it being down and the train being on the tracks - I WAS IN SHOCK. The car completely missed the red and white gate, and just blew past…

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Service Brakes
17
ODI 11501767

sudden, abrupt braking on multiple occasions when passing a specific location along NJ Garden State Parkway (near exit 89) while driving on auto pilot.

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ODI 11521895

Phantom braking. Traveling highway 5 Southbound between Red Bluff, CA and WIliams, CA at 70 mph, the vehicle suddenly and firmly applied brakes as if attempting to avoid a collision with an obstacle closely ahead. The braking force was enough to activate the seatbelt restraint. There was no traffic for at least a 1/4 mile ahead and behind and no obstacle. I managed to flip the ACC lever up to disable it during the braking but felt that I was losing control of the vehicle. After ACC was disabled normal operation ensued. Speculation: The i…

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ODI 11524171

While in cruise control, the car suddenly reduced its speed; there is no obstacle in the path of the cat that would warrant such an action. This deceleration is sudden and violent and when it happens is dangerous for following drivers.

Look up ODI 11524171 at NHTSA ↗

17
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11506785

My Tesla Model 3 was delivered on 14 December 2022. I first drove it on 16 December 2022 and that day I had an accident. I was about to park my car and I was already on the designated parking slot when the car made a sudden Un- commanded acceleration. I first hit the handicap sign, but the car did not stop and apparently the collision avoidance safety feature did not work. The continue to accelerate and I hit a restaurant establishment. The police came and I reported the incident to my insurance (Geico). The police (Mr. McClure) gave me th…

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ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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9
ODI 11545050

On 09/11/2023 at approx. 6AM CST, my wife went to a nearby Walmart store for groceries. As she was parking the car in the parking space, the car started to accelerate by itself and went around the parking lot in random directions. She couldn't control the steering and brake despite the continuous tries. It was such a traumatic experience, and the car went on to hit couple of other parked cars and the cart return stations in the parking lot. After few seconds of random self-drive in multiple directions of parking lot, it finally came to a halt a…

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ODI 11554750

Bought a 2023 Tesla model 3 performance that vibrates from the day I bought it. After 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. Tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. It’s unsafe and scary to drive this car the way it is. They tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. Pl…

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ODI 11589169

when I was driving my Tesla Model 3 with FSD exiting [XXX] , the FSD directed me to a wrong routing. I corrected the direction by taking over the FSD, the car then lost its full braking system. I was not aware of it until my car slipped backward at a stop and hit a car behind me. The other driver is good enough to let me go, but my Tesla back bumper was damaged. When I got home and read the message on the screen, I was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled…

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19
ODI 11493312

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy s…

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ODI 11493392

Picked up car from the dealership same day and had only 40 miles total on odometer. The car was running smooth. I was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. Basically went into neutral. Deceleration from 75mph .I had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. By the grace of God I made it to the shoulder safely. “Acceleration and Top Speed Reduced” and “Automatic Emergency Braking …

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ODI 11524171

While in cruise control, the car suddenly reduced its speed; there is no obstacle in the path of the cat that would warrant such an action. This deceleration is sudden and violent and when it happens is dangerous for following drivers.

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2
ODI 11510949

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. Could not reset it. Nothing.

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ODI 11573266

This incident is reported by a law office. The car being driven by our client was a TESLA Model 3 which made a SUDDEN UNEXPECTED ACCELERATION when our client was slowly looking for a parking space at a parking lot. The TESLA car suddenly accelerated at a high rate of speed without client pressing on the accelerator. On the contrary, our client was stepping on the brakes in an attempt to stop it but the TESLA did not stop but still continued to accelerate. This accident caused property damages and injuries to our client, his passenger, and other…

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2
ODI 11538889 · 7,200 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a…

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ODI 11541231

I was coming to a stop due to a train passing by. As I got closer to the other vehicles that were waiting for the train, I let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

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7
ODI 11536158

I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.

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ODI 11572474

As I was approaching my off ramp (which has a very tight turn), my automatic brakes failed which caused me to slam onto the brakes, and skid into one of the off ramp signs. All 3 of my children were in the back, the back driver side window shattered, I lost my driver side mirror, and there was damage done to the back door and wheel well (all on the driver's side). Although the damage looked minimal, no one was willing to work on the vehicle and I was strongly encouraged by my insurance company to claim it as a total loss. Granted, I had this ve…

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ODI 11586958

I was driving behind someone when a suv came over from left lane into the right lane in front of the cars that were in Front of me and made a sudden turn into a business. I was already applying the brake and was the 3 second rule behind the car in front of me, however the car did not stop as I slammed on the brakes as hard as I could. There have been other times that the car will automatically slammed brakes on because it feels that it need to…when it’s not necessary at all. But the other day when I needed the brakes to help me stop abruptly…th…

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Electrical System
1
ODI 11547646

The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

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5
ODI 11554432

vehicle auto stopped in the middle of the parkway

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ODI 11627183

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

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ODI 11694965

On August 7th, 2025 at around 8 AM in the morning, my vehicles mobile phone car key was in-operable and I was unable to get in the car which led me to trouble shoot how to fix this issue with the car. Upon researching I was directed by Tesla to directly complete a soft reset of the vehicle holding down both buttons on the vehicle once I was inside, and pushing on the brake pedal. Upon completion, my vehicle booted up and I realized that all camera systems were down, my navigation systems were down, my safety features were down, my auto pilot, l…

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2
ODI 11579796

The car went forward when in reverse mode. After going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. Reset the system and the issue persisted. Finally resolved after third restart. The car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. Contacted Tesla, who examined the system remotely and said no issue was identified. This was the second time this issue occurred, and Tesla offered no fix.

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ODI 11707074

There's a problem with the airbags, and the steering wheel is hard to turn.

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8
ODI 11522184

While crossing the rump and side walk to garage the car, as usual slowly proceed to enter the Garage but immediately the car went into extremely fast speed by itself and hit the side of the Garage, damaged the Garage wall, The garage opener, the cabinet, then hit the water softener and our other car in the front. It also smashed the bike against the wall , damaged the side wall cause a bulge to outside of the structure. The garage frame and right side of the Garage door fell on top of the car almost killed our daughter who was at the front pas…

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ODI 11541231

I was coming to a stop due to a train passing by. As I got closer to the other vehicles that were waiting for the train, I let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

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ODI 11547646

The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

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8
ODI 11497390

I was driving a turn on a major intersection Stirling and I-95 Holly wood Florida to the on ramp to enter I-95 southbound when my car began shaking violently during the turn and completely shut down. The car was dead and I could not go forward or reverse. The center information panel was still lit up but the car would not move in any direction. I was blocking two lanes of the major intersection for about an hour till 2 Road Rangers arrived and dragged my car off the road. If I had made it around the turn and this catastrophic shut down occurre…

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ODI 11524131

Software Version: 2023.12.10 Over the past month, I have experienced a recurring problem with my vehicle's auditory notification system. The issue first began a couple of software updates ago and has persisted through the most recent update. The problem manifests sporadically, having occurred three times within the past month. When this issue arises, all system sounds, excluding radio and media, cease to function for the duration of my ride and persist across all future rides until the vehicle is hard rebooted. There are no visible warning sig…

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ODI 11560473

I am writing to express my deep concern regarding the recent rear drive unit internal part failure in my new Tesla Model 3. The incident has left me fearful that this issue may occur again, and I am genuinely worried for my safety. I implore you and all the employees at Tesla to be honest and transparent about this defect or failure. The gravity of the situation became apparent when I realized how fortunate I was that the car did not come to a halt on the train tracks. The potential consequences could have been catastrophic, not only for mysel…

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2
ODI 11538889 · 7,200 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that there were no objects or other vehicles nearby when the failure occurred. The vehicle seemed to return to normal functionality, but the failure recurred a second time. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a…

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ODI 11541231

I was coming to a stop due to a train passing by. As I got closer to the other vehicles that were waiting for the train, I let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

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1
ODI 11627183

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

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Forward Collision Avoidance: Warnings
15
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

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ODI 11524155

On a clear sunny day driving on the freeway at 75mph on a 70mph speed limit, the regular cruise control(not Autopilot) was engaged. Experienced 4 separate incidents of strong emergency brakes being activated by the vehicle automatically for 2-3 secs, dropping speed by 10-15mph. As the driver I disengaged the cruise control by strongly accelerating the vehicle. Also multiple incidents of brakes engaging slightly for 1 second , always when driving on a straight freeway, with zero other vehicles present in the front or rear. The road had a sli…

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ODI 11528024

I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, an…

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17
ODI 11494781

While moving car to DRIVE mode, Cruise Control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. By the time it was learnt what has happened, the car rear ended another parked car. Luckily no human was in front of the car and thus grave body injury was avoided. The car speed might have been less than 20mph. The front collision avoidance warning was not there and neither did Emergency brakes got deployed.

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ODI 11524155

On a clear sunny day driving on the freeway at 75mph on a 70mph speed limit, the regular cruise control(not Autopilot) was engaged. Experienced 4 separate incidents of strong emergency brakes being activated by the vehicle automatically for 2-3 secs, dropping speed by 10-15mph. As the driver I disengaged the cruise control by strongly accelerating the vehicle. Also multiple incidents of brakes engaging slightly for 1 second , always when driving on a straight freeway, with zero other vehicles present in the front or rear. The road had a sli…

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ODI 11528024

I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, an…

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3
ODI 11552145

The car lost all adaptive driving features and power steering.

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ODI 11566149

I am writing to report several safety issues that I have experienced with my Tesla Model 3. These issues pose a significant risk to my safety and the safety of other road users. I kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. Steering Wheel Failure: On three separate occasions, the steering wheel of my Tesla Model 3 suddenly stopped working. Two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. Thi…

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ODI 11607626

Since I purchased my car in July 2023, I’ve had multiple false forward collision warning resulting in my insurance premium increasing by sizeable amounts and has caused me undue stress. I’ve reported this problem to Tesla but to no avail. Today 8/9/2024, between 5:17 and 5:21 pm, while driving my cars forward collision warning was activated while no vehicle was in front of my but instead to a parked car on the pavement. This has happened multiple times and Tesla denies being aware of any issues.

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3
ODI 11536158

I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.

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ODI 11537335

I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged w…

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ODI 11688608

On [XXX], my 2023 Tesla Model 3 (VIN: [XXX] ) suddenly accelerated on its own and the brakes failed to respond despite repeated pressing. To avoid hitting other vehicles, I turned into a property driveway and struck a tree. The airbags deployed. This was a case of sudden unintended acceleration combined with complete brake failure, creating a serious safety hazard. Forward Collision Warning also did not prevent the impact. A police report was filed by the Dekalb County Police Department, GA, USA (Report #[XXX], Case #[XXX]), which specifically…

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2
ODI 11592950

Full self drive FSD took car in opposite road direction, sudden lane changes, almost crash in upcoming traffic. Sudden stops in middle in road. FSD autopilot very dangerous driving that could cost crash. I can’t trust FSD

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ODI 11746850

I was driving today in California, to TopGolf. I had to cross a railway crossing around [XXX] I think, or [XXX] - one of those 2, between [XXX] and [XXX] pm.. I was using Tesla's FSD driving to go on a local road. I was not distracted or occupied - the vehicle was going at a fairly high speed like maybe 35 or so, and in a couple of seconds, it broke the red and white safety gate at a railway crossing, inspite of it being down and the train being on the tracks - I WAS IN SHOCK. The car completely missed the red and white gate, and just blew past…

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7
ODI 11536158

I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.

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ODI 11572474

As I was approaching my off ramp (which has a very tight turn), my automatic brakes failed which caused me to slam onto the brakes, and skid into one of the off ramp signs. All 3 of my children were in the back, the back driver side window shattered, I lost my driver side mirror, and there was damage done to the back door and wheel well (all on the driver's side). Although the damage looked minimal, no one was willing to work on the vehicle and I was strongly encouraged by my insurance company to claim it as a total loss. Granted, I had this ve…

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ODI 11586958

I was driving behind someone when a suv came over from left lane into the right lane in front of the cars that were in Front of me and made a sudden turn into a business. I was already applying the brake and was the 3 second rule behind the car in front of me, however the car did not stop as I slammed on the brakes as hard as I could. There have been other times that the car will automatically slammed brakes on because it feels that it need to…when it’s not necessary at all. But the other day when I needed the brakes to help me stop abruptly…th…

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1
ODI 11627183

If a Tesla software update fails it causes an APB version mismatch causing all safety features to become disabled until you schedule service for repairs. It is not covered outside of warranty even though it’s an issue caused by their update. If you google APB Version Mismatch, a lot of people have experienced it. Out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

52 mentions · 12.2% of complaints

Median mileage: 3,400 mi (11 usable records).

ODI 11494121 · 500 mi

The contact owns a 2023 Tesla Model-3. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that there were no vehicles or objects around the vehicle at the time of the failure. The contact stated that she depressed the accelerator pedal and was able to continue driving. The manufacturer was notified of the failure and informed the contact that the forward Collison Avoidance camera might need to…

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ODI 11496554 · 865 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while driving at undisclosed speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. The contact also stated that an audible alert tone was coming from the vehicle during the failures. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 865.

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ODI 11496930

I took deliver of the Model 3 Performance in late October 2022 and have experienced phantom braking at least a dozen times over the last few months on the highway/interstate when using cruise control and Tesla’s standard autopilot, which keeps the vehicle centered in the lane. The phantom braking has occurred both in times with just the cruise control enabled and also when both cruise and autopilot have been enabled. The vehicle has slowed from 70 to 60 and even 50 miles per hour very quickly when there was no object nearby that would cause a c…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

35 mentions · 8.2% of complaints

Median mileage: 1,917 mi (4 usable records).

ODI 11520582

Power steering failure. Vehicle became extremely difficult to turn while moving. Was unable to turn wheel while stopped. Restarted car and power steering came back online and failed again. Restarted a second time and power steering worked for the remainder of the drive. I am currently working with Tesla service to inspect and fix any issues. Safety concern, yes. was not able to make gradual turns while driving. Dealer/service center confirmation: not yet, car is being towed to service center today 5/5/23 inspection: no, car will be inspected …

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ODI 11530026

I took delivery of the Tesla Performance Model 3 on June 15th, 2023. Two weeks later, the car is giving me issues. Today while driving and making a left turn, the steering wheel locked up while showing an error code UI_a020 stating steering assist is disabled. This vehicle has only been driven 575 miles. Vehicle steering gets locked, and once you get out and get back in, the car code disappears; however after driving a mile or 2 code reappears, and the steering gets very stiff, making it almost impossible to turn in either direction. Very unsaf…

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ODI 11534845

g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTE…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

17 mentions · 4.0% of complaints

Median mileage: 3,000 mi (13 usable records).

ODI 11494121 · 500 mi

The contact owns a 2023 Tesla Model-3. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that there were no vehicles or objects around the vehicle at the time of the failure. The contact stated that she depressed the accelerator pedal and was able to continue driving. The manufacturer was notified of the failure and informed the contact that the forward Collison Avoidance camera might need to…

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ODI 11505120

What component or system failed or malfunctioned, and is it available for inspection upon request? Wiper blades activate for no reason while driving the vehicle in auto pilot. There is no ryme or reason as to when this happens, it just happens randomly at random times for unknown reasons. The most recent incident happened today, but this has been going on since I took ownership of this brand new car in December of 2022. How was your safety or the safety of others put at risk? When there is salt on the road and there is no moisture hitting th…

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ODI 11506109 · 2,000 mi

The contact owns a 2023 Tesla Model 3. The contact stated while driving 65 MPH, the vehicle experienced phantom braking and the vehicle stopped abruptly. There was no warning light illuminated. The contact was able to accelerate to avoid getting rear ended. The dealer was contacted and admitted knowledge of the failure; however, there was no remedy for the failure. The manufacturer was not contacted. The failure mileage was 2,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

14 mentions · 3.3% of complaints

Median mileage: 667 mi (4 usable records).

ODI 11527936 · 386 mi

The contact's son owns a 2023 Tesla Model 3. The contact stated while driving 40 MPH, the brake pedal was depressed, and the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 386.

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ODI 11535812

I just read an article on Yahoo Finance detailing steering issues with a few Tesla Model 3 and Model Y's. This issue involves loss of steering completely or loss of power steering. Additionally the screen says "power steering is reduced or disabled". Well, I had this exact thing happen to me. I bought the car on May 6, 2023. Two weeks later, May 20th, I went to leave the house and my Model 3 had no steering. I literally could not turn the steering wheel and the screen said "power steering is reduced or disabled". I tried everything to f…

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ODI 11536260 · 834 mi

The contact owns a 2023 Tesla Model 3. The contact stated that while attempting to make a left turn, the vehicle experienced gradual loss of power steering assist. The contact veered to the side of the road and contacted roadside assistance. The contact turned off and restarted the vehicle, and the steering wheel responded as needed; however, the contact stated that the failure had been reoccurring while driving. The power steering assist warning light was illuminated. The manufacturer was notified of the failure. The vehicle was not diagnosed …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

9 mentions · 2.1% of complaints

Median mileage: 48,380 mi (1 usable records).

ODI 11534845

g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTE…

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ODI 11542223

The steering feels extremely stiff and jerky

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ODI 11550324

Steering is very jerky/choppy - vehicle is hard to keep straight while driving on freeway.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 0.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11692196

I was horrified to read of the deaths of three beautiful California girls in a Tesla Cyber Truck, that was involved in a crash, was on fire, and the electrical system malfunctioned resulting in them not being able to get out of the car. Tragically, they burned to death.(Recall too [XXX] ' incident as well as other incidents). I went to search the Internet for Model 3 (2023) to see if there were manual overrides in the event of crash/fire/electrical malfunction (even if related to dead battery) and found a You tube video (NOT information provide…

Look up ODI 11692196 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b