Auto Recall Watch
U.S. public vehicle records

2021 Tesla MODEL Y: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,079 owner complaints analyzed

23 distinct recall campaigns

3,850 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 100 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 410 of 1,079 complaints (38.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior49646.0%
Steering behavior11310.5%
Electrical and battery issues726.7%
Transmission and shifting111.0%
Engine operation70.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
410
Forward Collision Avoidance: Automatic Emergency Braking
328
Service Brakes
177
Vehicle Speed Control
159
Unknown Or Other
136
Electrical System
125
Forward Collision Avoidance: Warnings
104
Steering
93
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control410
Forward Collision Avoidance: Automatic Emergency Braking328
Service Brakes177
Vehicle Speed Control159
Unknown Or Other136
Electrical System125
Forward Collision Avoidance: Warnings104
Steering93

Forward Collision Avoidance: Adaptive Cruise Control: 410; Forward Collision Avoidance: Automatic Emergency Braking: 328; Service Brakes: 177; Vehicle Speed Control: 159; Unknown Or Other: 136; Electrical System: 125; Forward Collision Avoidance: Warnings: 104; Steering: 93

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
75
25,000 to 49,999
12
50,000 to 74,999
9
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00075
25,000 to 49,99912
50,000 to 74,9999
75,000 to 99,9992
100,000 to 149,9991
150,000 and above1

Under 25,000: 75; 25,000 to 49,999: 12; 50,000 to 74,999: 9; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (75). 979 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
6
2021
131
2022
488
2023
170
2024
93
2025
91
2026
100
Complaints over time data
CategoryCount
20206
2021131
2022488
2023170
202493
202591
2026100

2020: 6; 2021: 131; 2022: 488; 2023: 170; 2024: 93; 2025: 91; 2026: 100

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 496 complaint narratives. Steering behavior appears in 113 complaint narratives. Electrical and battery issues appears in 72 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11376387 · 2020-11-25 (November 25, 2020)

HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38193324?ROWNUMBER=7 IT HAS TRAVELLED AN AMAZING 221 MILES BEFORE THE FRONT WHEEL FELL OFF AND CAUSED A WHOOPSIE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT TESLA IS USING THE SAME FRAGILE SUSPENSION GIBLETS THAT ARE USED IN ALL THE OTHER MODELS OF TESLA. THE TOP BALL-JOINT HAS POPPED APART. THE STEMS ON THE LOWER BALL JOINTS HAVE SNAPPED. IT IS 99% CERTAIN THAT THE OTHER DAMAGE TO THE CAR WAS CAUSED BY A LOSS OF CONTROL AFTER THE FRONT WHEEL WENT WHOMPY. IT'S N…

Owner-reported narrative. 210 miles reported. Look up ODI 11376387 at NHTSA ↗

Owner report 11376690 · 2020-11-27 (November 27, 2020)

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

Owner-reported narrative. 70 miles reported. Look up ODI 11376690 at NHTSA ↗

Owner report 11383108 · 2020-12-11 (December 11, 2020)

TESLA ADDED NEW AUTO-DIMMING MIRRORS IF YOU ADJUST FOR A PERSON 5'10" OR ABOVE THE MIRRORS DON'T ADJUST TO SEE THE LEFT LANE. IT POINTS DOWN AND TO THE RIGHT. I TOOK DELIVERY OF VEHICLE AND MADE FORMAL COMPLAINT TO DELIVERY TEAM ON 11/27/2020. I WENT WITH SENIOR SERVICE TECH AT THE SERVICE CENTER AND ALL NEW DELIVERY WITH THESE NEW MIRRORS DO NOT ADJUST UP AND TO THE LEFT FOR TALLER DRIVERS. I HAVE A PREVIOUS VIN WITHOUT NEW AUTO DIMMING MIRRORS AND DOES NOT HAVE THIS SAFETY ISSUE. HAVE DISCUSSED WITH A MULTITUDE OF OWNERS WITH NEW MIRRORS …

Owner-reported narrative. Look up ODI 11383108 at NHTSA ↗

Owner report 11383431 · 2020-12-14 (December 14, 2020)

DRIVER SIDE MIRROR WON'T GO OUTWARD AND UP ENOUGH. I CAN'T SEE ANYTHING IN THE NEXT LANE. REALLY DANGEROUS FOR TALL PEOPLE LIKE 6'00"

Owner-reported narrative. Look up ODI 11383431 at NHTSA ↗

Owner report 11383925 · 2020-12-17 (December 17, 2020)

THE DRIVER SIDE MIRROR DOES NOT GOT FAR LEFT OR UP ENOUGH. I AM 5'11. I HAD ANOTHER MODEL Y BEFORE THIS WITHOUT THE AUTO DIMMING MIRRORS. DID NOT HAVE AN ISSUE AT ALL WITH THE MIRROR. RIGHT NOW THE MIRRORS I CANNOT SEE ANYTHING ON MY NEXT LANE ON DRIVER SIDE. NEARLY HIT SOMEONE ALREADY BECAUSE OF THIS. NOT SURE IF IT IS MIRROR ASSEMBLY OR THE GLASS ITSELF. BUT I IMAGINE MOST LIKELY SOMETHING TO DO WITH HOW IT IS INSTALL. I THINK THE MIRROR'S INITIAL SETTING IS NOT PLACED CORRECTLY SO THE MOTOR CAN'T GO PAST ANYWHERE. THE MIRROR ALSO DOESN'T SIT…

Owner-reported narrative. Look up ODI 11383925 at NHTSA ↗

Owner report 11384012 · 2020-12-18 (December 18, 2020)

THE DRIVER SIDE MIRROR CANNOT BE ANGLED LEFT ENOUGH TO DISPLAY PROPERLY WHAT'S ON THE LEFT SIDE OF THE VEHICLE. AS SUCH, MORE THAN 1/3 OF THE MIRROR DISPLAYS THE CAR ITSELF INSTEAD OF POTENTIAL OTHER CARS OR OBJECTS ON THE REAR LEFT (SEE ATTACHED PICTURE). THERE IS A WAY TO ANGLE FURTHER THE LEFT THE MIRROR IF IT IS ANGLED DOWN. HOWEVER THIS LEADS TO A WORST SITUATION WHERE WE SEE ONLY THE GROUND NEXT TO THE VEHICLE INSTEAD OF CARS OR OBJECTS ON THE REAR LEFT. THIS IS A RECENT ISSUE INTRODUCED IN MODEL YS WITH AUTO-DIMMING MIRRORS ONLY AN…

Owner-reported narrative. 15 miles reported. Look up ODI 11384012 at NHTSA ↗

Owner report 11386558 · 2021-01-05 (January 5, 2021)

CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE W…

Owner-reported narrative. 300 miles reported. Look up ODI 11386558 at NHTSA ↗

Owner report 11387206 · 2021-01-08 (January 8, 2021)

TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK INTO A PARKING SPACE AT A VERY SLOW SPEED THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE IN A STORE PARKING LOT AND THE VEHICLES SPEED HAD INCREASED TO APPROXIMATELY 50 MPH. DURING THE INCIDENT DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT BEFORE THE VEHICLE STOPPED. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAI…

Owner-reported narrative. 600 miles reported. Look up ODI 11387206 at NHTSA ↗

Recall history

23 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V387000 · Service Brakes, Hydraulic:Critical Fasteners | Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

NHTSA campaign record ↗
21V388000 · Seat Belts:Critical Fasteners | Seat Belts:Rear/Other:Retractor

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

NHTSA campaign record ↗
21V389000 · Seat Belts:Critical Fasteners | Seat Belts

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

NHTSA campaign record ↗
21V835000 · Suspension:Critical Fasteners | Suspension:Front

Reported: 2021-10-25 (October 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

NHTSA campaign record ↗
21V846000 · Forward Collision Avoidance: Sensing System: Camera | Forward Collision Avoidance:Software | Forward Collision Avoidance: Automatic Emergency Braking | Forward Collision Avoidance: Warnings

Reported: 2021-10-29 (October 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

NHTSA campaign record ↗
21V912000 · Suspension

Reported: 2021-11-21 (November 21, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

NHTSA campaign record ↗
22V037000 · Steering:Automated/Adaptive Steering

Reported: 2022-01-27 (January 27, 2022)

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

NHTSA campaign record ↗
22V045000 · Seat Belts:Front | Electrical System:Software

Reported: 2022-02-01 (February 1, 2022)

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

NHTSA campaign record ↗
22V050000 · Electrical System:Software | Visibility:Defroster/Defogger/Hvac System:Air Handler/Chamber, Ducts, And Valves

Reported: 2022-02-02 (February 2, 2022)

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

NHTSA campaign record ↗
22V063000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Electrical System:Software

Reported: 2022-02-04 (February 4, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

NHTSA campaign record ↗
22V235000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Electrical System:Software

Reported: 2022-04-12 (April 12, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

NHTSA campaign record ↗
22V317000 · Forward Collision Avoidance: Automatic Emergency Braking | Electrical System:Adas:Driver Monitoring:Camera/Sensor | Lane Departure: Lane Keep: Automatic Steering

Reported: 2022-05-09 (May 9, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

NHTSA campaign record ↗
22V702000 · Visibility:Power Window Devices And Controls

Reported: 2022-09-19 (September 19, 2022)

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

NHTSA campaign record ↗
22V844000 · Exterior Lighting:Tail Lights

Reported: 2022-11-15 (November 15, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

NHTSA campaign record ↗
23V085000 · Steering:Automated/Adaptive Steering

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V153000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Electrical System:Software

Reported: 2024-02-27 (February 27, 2024)

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗
24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

NHTSA campaign record ↗
24V935000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

NHTSA campaign record ↗
26V283000 · Back Over Prevention:Software

Reported: 2026-05-04 (May 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

NHTSA campaign record ↗
26V507000 · Exterior Lighting:Headlights

Reported: 2026-08-04 (August 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: Tesla Service will replace the headlights, free of charge. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,079 unique complaints in this selection. Analysis snapshot: 2026-10-02.

9.3%Usable mileage100 / 1,079 records
100.0%Valid incident date1,079 / 1,079 records
100.0%Valid filing date1,079 / 1,079 records
100.0%Ordered incident and filing dates1,079 / 1,079 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20192020202120222023202420252026
Forward Collision Avoidance: Adaptive Cruise Control
0Unavailable

No examples available for this selection.

7225.7%
ODI 11378667 · 4,000 mi

MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT …

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41038.0%
ODI 11396221 · 100 mi

VEHICLE MADE A SUDDEN RIGHT TURN WHEN IT WAS ON AUTO PILOT AND BECAUSE OF THAT THERE ARE MINOR COSMETIC DAMAGES TO WHEEL AND TIRE. MANUFACTURER DOESN'T ACCEPT ANY FAULT WHEN IT WAS HUMANLY IMPOSSIBLE TO CONTROL THE VEHICLE BECAUSE OF SUDDEN TURN.

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34139.4%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

30426.1%
ODI 11497826

I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I respond…

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7422.8%
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

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2625.7%
ODI 11627913

We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.

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6116.0%
ODI 11663292

The incident occurred on [XXX] around [XXX] (from the dashcam footages) in a highway (don't know the place, but I have a police report). I was driving my Tesla model Y 2026 with Full Self-Driving (FSD v13.2.8) Beta engaged when the vehicle suddenly off the road and hit the fence on shoulder. I retrieved dashcam footage from the incident, including footage leading up to and during the accident. the FSD system malfunctioned, the car is in a body shop and is available for inspection upon request if done quickly; Huge risk to myself and others bec…

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Forward Collision Avoidance: Automatic Emergency Braking
0Unavailable

No examples available for this selection.

4415.7%
ODI 11376740 · 900 mi

WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STATE PARKWAY IN NJ. WE DID REPORTED TO TESLA VIA VOICE COMMAND BUT NO WE BEEN SCARE DRIVING THE TESLA ON CRUISE CONTROL OR AUTO PILOT AND WORRIED ABOUT REAR END ACCIDENT. ITS VERY DANGEROUS AND SAFER ISSUE. THERE HAS BEEN NO RESPONSE FROM TESLA. WHILE RESEARCHING ABOUT PANTHOM BREAKING IN TES…

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32830.4%
ODI 11412816

I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS "FULL SELF-DRIVING" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. "DRIVER ASSISTANCE STANDARD" AND "DRIVER ASSISTANCE PLUS" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE…

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27631.9%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

23320.0%
ODI 11494322

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

Look up ODI 11494322 at NHTSA ↗

6219.1%
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

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2322.8%
ODI 11631360

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: e…

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5113.4%
ODI 11658970

I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I have contacted Tesla Support requesting a diagnostic and explanation, but I believe this incident should also be reviewed as a potential safety defect.

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Unknown Or Other
0Unavailable

No examples available for this selection.

5720.4%
ODI 11344161 · 2,000 mi

SECONDARY FRONT HOOD SAFETY LATCH FAILED CAUSING MY HOOD TO OPEN WHILE ON HIGHWAY

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13612.6%
ODI 11395161 · 3,700 mi

MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE. THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN…

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11913.8%
ODI 11446782

The side pillar cameras on the Tesla are not sealed and contain moisture. I live in Minnesota and this moisture will frost over in cold weather, thereby blocking these cameras and disengage autopilot while driving or make it unusable.

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14812.7%
ODI 11497530

The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa.gov website is not updated accordingly

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5516.9%
ODI 11571132

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Look up ODI 11571132 at NHTSA ↗

2423.8%
ODI 11631531

Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.

Look up ODI 11631531 at NHTSA ↗

11931.2%
ODI 11661437

Hello, I am not sure if it is related or not, but I updated to the latest FSD software overnight 2025.14.6 This happened this morning during my first FSD after the update. When at the traffic light to turn left onto the highway my car suddenly did a 90 degree turn and entered the highway on the completely wrong side, directly into oncoming traffic. This happened this morning at approximately 450-500am PST. It turned and made such a sharp left that I had to grab the wheel and take over. But it was too late, it was already on the WRONG SIDE …

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Vehicle Speed Control
0Unavailable

No examples available for this selection.

3512.5%
ODI 11366572 · 420 mi

I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE …

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15914.7%
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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13715.8%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

16414.1%
ODI 11494058

I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. car was towed to service center. 1a. Q: What component or system failed or malfunctioned A: car's power system failed. 1b. Q: is it available for inspection upon request? A: I don't know. 2. Q: How was your safety or the safety of other…

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3510.8%
ODI 11571306

Unintentional acceleration

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109.9%
ODI 11634420

2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoida…

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318.1%
ODI 11673710

While driving along a few roads using Traffic Aware Cruise Control (TACC) or AutoPilot (AP), the car will suddenly brake for no reason at all. Speeds reduced from 75 to 50 in 2 seconds. Had there been a car close behind me, we may have collided. I am able to reproduce this on several other roads as well. I have not yet reported this to the manufacturer, but a review of internet forums shows this to be a relatively common occurrence among owners. They refer to this as Phantom Braking.

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Service Brakes
0Unavailable

No examples available for this selection.

3612.9%
ODI 11363598 · 1,500 mi

OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID …

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17716.4%
ODI 11389612 · 640 mi

WHEN THE GAS PEDAL IS RELEASED AT SPEEDS GREATER THAN 15MPH, THE REGENERATIVE BREAKING SYSTEM IS ENGAGED TO SUCH A DEGREE THAT THE TIRES BREAK TRACTION WHEN DRIVING ON SLIPPERY SURFACE LIKE SNOW OR ICE. THE CAR THEN GOES OUT OF CONTROL AND SLIDES IN AN UNCONTROLLED MANNER. THE CAR HAS VARIOUS SETTING FOR BREAKING, BUT EVEN THE SETTING THAT OFFERS THE LEAST BREAKING (CALLED "ROLL"), RESULTS IN SIGNIFICANT BRAKING ACTION WHEN THE GAS PEDDLE IS RELEASED AT SPEEDS ABOVE 15MPH' ENOUGH FORCE THAT DRIVER AND PASSENGERS FALL FORWARD AGAINST SEAT BELT…

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13115.1%
ODI 11449612

Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.

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15113.0%
ODI 11494322

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

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257.7%
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

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1514.9%
ODI 11631682

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into cus…

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256.5%
ODI 11658970

I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I have contacted Tesla Support requesting a diagnostic and explanation, but I believe this incident should also be reviewed as a potential safety defect.

Look up ODI 11658970 at NHTSA ↗

Steering
0Unavailable

No examples available for this selection.

258.9%
ODI 11352580 · 1,000 mi

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL Y TO FILE THIS COMPLAINT. THIS COMPLAINT AFFECTS EVERY MODEL Y ON THE ROADS. HERE IS A DISCUSSION THREAD IN WHICH SEVERAL OWNERS REPORT THAT VITAL NUTS ON THE SUSPENSIONS ARE VIBRATING LOOSE AND FALLING OFF. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ SEVERAL OF THE POSTERS INDICATED THAT THEY WOULD BE REPORTING THIS PROBLEM TO NHTSA BUT THEY WILL PROBABLY NOT BECAUSE THEY ARE "SUPPORTING THE MISSION! THE MANUFACTURERS OF THE L…

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938.6%
ODI 11386558 · 300 mi

CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE W…

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586.7%
ODI 11448397

On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramo…

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21118.1%
ODI 11504846

I bought this car on January 24, 2023, I was driving with my family on Route 1 South in Woodbridge, NJ and all the sudden steering wheel fall January 29, 2023 . Was lucky there was no car behind and able to pull on divider. https://twitter.com/preneh24/status/1619889507133976580?s=48&t=-diw7ET9CNnRr31mHffyfw

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247.4%
ODI 11582573

While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle. By quickly taking over steering and speed control, I was able to avoid a collision. A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me. Again, I had to take over control. Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it …

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87.9%
ODI 11631682

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into cus…

Look up ODI 11631682 at NHTSA ↗

4411.5%
ODI 11668493

I owned the vehicle less than a month, using full supervised drive, FSD. Today 6/22/2025 1:45 PM almost had an accident. The vehicle was in the right made a left turn crossing a yellow line, then made a turn in a white line, in front of the vehicle behind me. I took control of the vehicle to proceed in the correct lane. On another occasion it made a right turn, corrected itself to the left lane as it should have done. I am hearing impaired, focus on the road, cannot look at the screen monitor while driving. The vehicle stopped, advised me FSD w…

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Electrical System
0Unavailable

No examples available for this selection.

269.3%
ODI 11354647 · 1,300 mi

INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMPUTER DISPLAYED AN "UNABLE TO DRIVE" MESSAGE (ERROR CODE DI_A137) AND INSTRUCTED US TO PULL OVER. SINCE WE WERE ON A 2-LANE ROAD WITH NO SHOULDER WE PROCEEDED TO THE NEAREST DRIVEWAY (TURNING LEFT TO A DRIVEWAY AT ~1105 W JACK LONDON BLVD). THE CAR VIBRATED VIOLENTLY THEN SHUTDOWN. THE ESTI…

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12511.6%
ODI 11387972 · 2,000 mi

I AM REACHING OUT TO SAY THAT I SAW THE MODEL S AND X RECALL FOR TOUCHSCREEN GLITCHES. I HAVE A MODEL Y 2021 AND I'M EXPERIENCING MANY OF THE SAME CONCERNS AND ISSUES WITH LOSS OF SAFETY FEATURES LIKE BACK UP CAMERA, PROXIMITY CENSORS, LAND CHANGE, AND MORE. THIS TENDS TO HAPPEN WHEN I ENTER THE CAR AND START MOVING. IT WON'T RESOLVE ITSELF TILL I LEAVE THE CAR, WALK AWAY, AND REENTER THE CAR.

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9511.0%
ODI 11448397

On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramo…

Look up ODI 11448397 at NHTSA ↗

1028.7%
ODI 11502643

When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue.

Look up ODI 11502643 at NHTSA ↗

5316.3%
ODI 11571306

Unintentional acceleration

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1514.9%
ODI 11628115

Safety is the first think that I believe

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369.4%
ODI 11664977

My 2026 model Y won't stop on the road when I released the gas paddle and even i felt it speeded up a little bit at 35 miles.it put me, my [XXX] daughter and other's safety at risk. I hit on the brake and feel need to hit harder abnormally to slow the car not even mention to stop the car. It took me long way to stop the car. At Once I stopped the car, it tried to speed up and I hit the paddle again. right after, then it tried to rocking back and forth and vibrated finally stopped. I tried serval time to repeat the issue it still exits. and…

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Forward Collision Avoidance: Warnings
0Unavailable

No examples available for this selection.

196.8%
ODI 11378492 · 1,400 mi

MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER. IT WAS AS THOUGH THE CAR TOOK OVER ON IT OWN. THERE WAS NO REASON FOR ME TO HAVE MY FOOT ON THE ACCELERATOR AND I WAS STOPPED 6 FEET BACK FROM THE PICKUP IN FRONT OF ME. I AM NOW AFRAID SOMETHING IS WRONG WITH THE CAR CAUSING THIS TO HAPPEN AND IT SHOULD BE EVALUATED BY TESLA. I REPORTED…

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1049.6%
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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758.7%
ODI 11442044

Driving on two-lane highway, speed limit 55mph, with Tesla traffic aware cruise control enabled. Multiple instances of the car automatically applying heavy braking when cresting a hill or when a large vehicle oncoming. These incidents occurred when there was no traffic immediately ahead in my traveled lane. Luckily there wasn't a vehicle following me closely or I could've been hit from behind.

Look up ODI 11442044 at NHTSA ↗

927.9%
ODI 11498819

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.

Look up ODI 11498819 at NHTSA ↗

3711.4%
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

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98.9%
ODI 11631875

Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however service has been delayed for several weeks ( now 9 Jan 2025). The car does not feel sufficiently safe to drive with the impaired mirror visibility couples with the lack of any cameras or safety features working.

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348.9%
ODI 11663292

The incident occurred on [XXX] around [XXX] (from the dashcam footages) in a highway (don't know the place, but I have a police report). I was driving my Tesla model Y 2026 with Full Self-Driving (FSD v13.2.8) Beta engaged when the vehicle suddenly off the road and hit the fence on shoulder. I retrieved dashcam footage from the incident, including footage leading up to and during the accident. the FSD system malfunctioned, the car is in a body shop and is available for inspection upon request if done quickly; Huge risk to myself and others bec…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision Avoidance: Adaptive Cruise Control425–12,500 mi3,500 mi8
ODI 11396221 · 100 mi

VEHICLE MADE A SUDDEN RIGHT TURN WHEN IT WAS ON AUTO PILOT AND BECAUSE OF THAT THERE ARE MINOR COSMETIC DAMAGES TO WHEEL AND TIRE. MANUFACTURER DOESN'T ACCEPT ANY FAULT WHEN IT WAS HUMANLY IMPOSSIBLE TO CONTROL THE VEHICLE BECAUSE OF SUDDEN TURN.

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ODI 11406627 · 200 mi

1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND. 2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.

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ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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Forward Collision Avoidance: Automatic Emergency Braking1,600–10,100 mi4,300 mi13
ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11439689 · 6,450 mi

The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would experience random braking without input from the driver. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 6,450

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ODI 11450197 · 1,000 mi

The contact owns 2021 Tesla Model Y. The contact stated that while driving approximately 55 MPH with the vehicle on auto pilot, a large commercial truck in the opposite lane passed the vehicle, which then applied the brakes and slowed from 55 to 35 MPH. The contact stated that this should not have happened and was an instance of "phantom braking". The contact reported that once the commercial truck passed the vehicle went back up to speed within seconds. The contact stated that he did not notice if a warning light was illuminated, but the conta…

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Service Brakes839–2,725 mi1,850 mi10
ODI 11389612 · 640 mi

WHEN THE GAS PEDAL IS RELEASED AT SPEEDS GREATER THAN 15MPH, THE REGENERATIVE BREAKING SYSTEM IS ENGAGED TO SUCH A DEGREE THAT THE TIRES BREAK TRACTION WHEN DRIVING ON SLIPPERY SURFACE LIKE SNOW OR ICE. THE CAR THEN GOES OUT OF CONTROL AND SLIDES IN AN UNCONTROLLED MANNER. THE CAR HAS VARIOUS SETTING FOR BREAKING, BUT EVEN THE SETTING THAT OFFERS THE LEAST BREAKING (CALLED "ROLL"), RESULTS IN SIGNIFICANT BRAKING ACTION WHEN THE GAS PEDDLE IS RELEASED AT SPEEDS ABOVE 15MPH' ENOUGH FORCE THAT DRIVER AND PASSENGERS FALL FORWARD AGAINST SEAT BELT…

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ODI 11395858 · 1,200 mi

WENT TO STOP ON BELLFLOWER AVE IN LONG BEACH AROUND 8 AM 2/11/21 TO TURN IN TO THE LONG BEACH VA AND HAD LOSS OF BRAKE PRESSURE. BASICALLY STOPPED FROM REGENERATIVE BRAKING. HAD TO PUSH BRAKE PEDAL TO THE FLOOR TO ENGAGE AT ALL. THANKFULLY DID NOT HAVE AN ACCIDENT. TESLA FOUND AN INTERNAL FAILURE OF A BRAKE CALIPER WITH A LEAK. THIS IS UNACCEPTABLE QUALITY CONTROL FOR A BRAND NEW CAR. THANKFULLY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENED OR GOD FORBID, WITH MY KIDS IN THE CAR.

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ODI 11404368 · 795 mi

TODAY, MAR. 22, 2021, IN MY BRAND NEW 2021 TESLA MODEL Y, WHICH I HAVE NOW OWNED FOR ONE MONTH, I WAS SITTING AT A RED LIGHT AT A FAIRLY LARGE INTERSECTION ON THE OUTSKIRTS OF ANNAPOLIS, MD. I HAD MY FOOT RESTING ON THE FLOOR AS THE CAR WAS STOPPED AND IN HOLD MODE. SUDDENLY, WITH THE LIGHT STILL RED AND ON ITS OWN, MY CAR ACCELERATED THROUGH THE RED LIGHT INTO THE INTERSECTION AT TOP SPEED. (I WAS THE FIRST CAR IN LINE AT THE RED LIGHT.) I SLAMMED MY FOOT ON THE BRAKE BUT NOTHING HAPPENED, IT KEPT GOING RIGHT THROUGH. A VAN CROSSING THROU…

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Vehicle Speed Control58–10,132 mi412 mi8
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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ODI 11387206 · 600 mi

TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK INTO A PARKING SPACE AT A VERY SLOW SPEED THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE IN A STORE PARKING LOT AND THE VEHICLES SPEED HAD INCREASED TO APPROXIMATELY 50 MPH. DURING THE INCIDENT DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT BEFORE THE VEHICLE STOPPED. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAI…

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ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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Unknown Or Other15–440 mi20 mi5
ODI 11395161 · 3,700 mi

MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE. THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN…

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ODI 11395468 · 15 mi

THE CABIN HEATER DOES NOT WORK IN COLD TEMPERATURES

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ODI 11396163 · 20 mi

WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN J…

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Electrical System410–9,175 mi1,485 mi26
ODI 11387972 · 2,000 mi

I AM REACHING OUT TO SAY THAT I SAW THE MODEL S AND X RECALL FOR TOUCHSCREEN GLITCHES. I HAVE A MODEL Y 2021 AND I'M EXPERIENCING MANY OF THE SAME CONCERNS AND ISSUES WITH LOSS OF SAFETY FEATURES LIKE BACK UP CAMERA, PROXIMITY CENSORS, LAND CHANGE, AND MORE. THIS TENDS TO HAPPEN WHEN I ENTER THE CAR AND START MOVING. IT WON'T RESOLVE ITSELF TILL I LEAVE THE CAR, WALK AWAY, AND REENTER THE CAR.

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ODI 11396163 · 20 mi

WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN J…

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ODI 11396220 · 250 mi

SAFETY RESTRAINT SYSTEM FAILED A FEW DAYS AFTER DELIVERY AND TESLA REPAIRED AFTER TWO WEEKS OF REPORIITHE ISSUE.*DT CONSUMER STATED AIRBAG ON THE DRIVER'S SIDE WAS CHANGED.*JB

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Forward Collision Avoidance: WarningsToo few reports for a range2,035 mi2 (sparse)
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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Steering287–7,037 mi2,500 mi14
ODI 11386558 · 300 mi

CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE W…

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ODI 11398302 · 198 mi

HERE IS A 2021 MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39198554?TENANT=US&ROWNUMBER=18 IN COMMON WITH MANY OTHER TESLA JUNKYARD CARS IT HAS NOT BEEN IN A CRASH BUT HAS SIMPLY HAD THE SUSPENSION FALL TO BITS. THE STEM OF THE BALL JOINT ON THE STEERING ARM HAS SNAPPED. THE LOWER BALL-JOINT IS HALFWAY FALLEN OFF. THE UNDAMAGED WHEEL IS LYING ON THE GROUND BESIDE THE CAR. IT IS IMPOSSIBLE FOR MAJOR FORCE TO BE APPLIED TO THE SUSPENSION WITHOUT THE WHEEL BEING DAMAGED. THIS IS ONCE AGAIN THE FAULT OF CHAOTIC DISORGANI…

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ODI 11398626 · 283 mi

HERE IS YET ANOTHER TESLA WITH A BROKEN SUSPENSION HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+Y/VID-45992776 IT HAS DONE JUST 283 MILES SINCE BEING FACTORY GATED. IT HAS NOT BEEN IN A CRASH, THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS SELF INFLICTED INJURY CAUSED BY BAD DESIGN, BAD CHOICE OF MATERIAL AND TOTAL LACK OF QUALITY CONTROL. THE MODEL Y APPEARS TO BE EVEN WORSE THAN ITS PREDECESSORS. HOW MUCH LONGER ARE YOU GOING TO ALLOW THIS MADNESS TO CONTINUE? HOW MANY MORE LIVES MUST BE LOST? YOURS PERSISTENTL…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V935000 · 2024-12-1726V283000 · 2026-05-0426V507000 · 2026-08-0423 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-119None
ODI 11623289

The software for the car was showing multiple errors in the service page saying the disk space for the car was full. As a result, the car had severe lag issues and the screen completely shut down multiple times while driving on the highway. There were no user warnings and I only knew about the service warnings after speaking with Tesla support. They said it was definitely not user created and that it needed immediate service. However, the service center claimed it was not their responsibility and wanted to charge 300-500$ to look into it.

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ODI 11623346

The car started clicking while turning sharply recently. Tesla service advised it was safe to drive and scheduled me for routine inspection in 2 weeks. A few days later the control arm completely detached while driving through an intersection. There was no incident that could have damaged the suspension and I almost got in a severe accident.

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ODI 11624174

The third row passenger side seatbelt was restricted and bought in for service 2 weeks after purchasing the vehicle. It was serviced. Problem happened again 1 year later, it was then diagnosed and serviced back to position. 2 years later the same problem persist and restricted the seatbelt. The front passenger seatbelt is now sending alerts and asking for service. The seatbelt belt problem was said to be unknown on the first 2 visits to Tesla. The vehicle is now having the seatbelt system replaced with the current 3rd visit.

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2024-12424V935000
ODI 11629368

The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.

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ODI 11630487

On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The …

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ODI 11630674

­•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.

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2025-017None
ODI 11634831

This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventi…

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ODI 11634845

This complaint addresses the recent changes made to the cruise control system in Tesla vehicles, as per NHTSA guidance in 2024. While the update aims to simplify the activation of enhanced cruise control, it introduces significant disadvantages and safety risks that need to be addressed. 1. Cruise Control Activation Update: NHTSA Guidance: In 2024, Tesla was required to modify the activation process for enhanced cruise control, allowing it to be engaged with a single pull when the option is selected. There are two options available: single pull…

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ODI 11636003

The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right t…

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2025-025None
ODI 11640777

Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX] [XXX] , [XXX] ). This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11641759

Several times on residential speed control the system does not recognize yellow flashing school speed reduction signs. Never slows or breaks. The speed of 25 mph does not register on the screed (other speed signs do). I told tesla service center when other services were being done. They said they were aware. I have seen no improvement over the last several months

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ODI 11643673

Alerts regarding vehicle steering, stability, emergency braking, lane control traction, received all at once and the Tesla AI advisor indicated others were reporting the same. No other vehicles in lanes around us showed up on the vehicle LCD screen as normally they do too. Car did not brake normally (foot off accelerator and no braking) and handling seemed different although we were very cautious. Tried to resolve with screen reboot and multiple drives as AI Advisor suggested and it did not self resolve. Contacted Tesla service and they s…

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2025-036None
ODI 11646740

My steering is making loud noises and so is the suspension. It’s so loud it’s embarrassing to drive. The steering wheel also came apart because it wasn’t glued down properly and had air bubbles. I see recalls for cars but not my specific vin. Tesla says no wheel replacement for me and cost of replacing link assembly parts and bolts would cost me 2000$

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ODI 11646831 · 39,264 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 10 MPH and depressing the brake pedal; however, the vehicle accelerated independently and failed to brake without warning. The contact assured there were no distractions that could have caused the crash. Due to the failure, the contact crashed into another vehicle as the air bags deployed. Despite the air bag deployment, the vehicle continued to accelerate and repeatedly hit the same vehicle. The brake pedal eventually responded after depressing multiple times to th…

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ODI 11647726 · 94,000 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving on several occasions at various speeds, the TPMS warning light illuminated, with the “TPMS Fault” message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed with TMPS failure. The vehicle was not repaired. The contact associated the failure with an undisclosed recall. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

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2025-045None
ODI 11652393

Per the Tesla service team, there is a defect in the car computer which causes intermittent signal of the backup camera, failure of automatic emergency braking, and also Autopilot unavailability in a 2021 Tesla Model Y with less than 40k miles on it. This issue only occurred after a software update and affects key safety features such as blind spot warning proximity warnings. The Tesla service team said the only way to solve it was to replace the entire car computer and charged us $2,583 for their own product defect. The car did issue alerts to…

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ODI 11653378

The front collision warning is too sensitive and reacts unnecessarily to many events that are not a risk for collision. In addition, the sound of the warning is too loud causing the driver to become unnecessarily startled and may cause possible loss of control of the vehicle.

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ODI 11653724

See attached document for complaint.

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2025-057None
ODI 11658497

While reversing in this 2021 Tesla Model Y (software v12, 2025.14.1, Full Self-Driving Supervised), the vehicle’s ultrasonic sensors showed a wall directly behind on the display. However, the Tesla Vision camera system did not visually render the wall, and neither Automatic Emergency Braking (AEB) nor Obstacle-Aware Acceleration activated. The car reversed under driver input directly into the wall, causing a collision with property damage. The safety defect appears to be that the ultrasonic sensors, although still present and visually displaye…

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ODI 11658669

- Computer appears to stop working in colder temperatures (or random). - ALL cameras, including rear view camera (needed for backing up) and side cameras stop working. Error message shown on touch screen saying cameras are not available. - All road sensing information including other cars, lanes markers (everything) disappears from touch screen dashboard and no longer works. There are no longer any warnings for anything. - GPS tracking stops and no longer tracks along with the car. Car becomes a safety hazard due to poor visibility. Especi…

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ODI 11659090

Tesla refuses to clear this recall, despite the software having been rolled out via over-the-air updates years ago. I now have to sell my vehicle because I'm unable to import it to Canada.

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2025-068None
ODI 11664697

A little background information, on Dec 2023 I installed 4 new Hankook Ion Evo AS (255/45R19) for my Tesla model Y at the Correa Tire shop in Dorado Puerto Rico and the manufacture date on those tires was 4422 and at the time the car had close to 30k miles.  On April 2025 one of the tires broke and I replaced it at the same place with the same tire model.  Less than a month after the new tire was installed, while riding on the highway at close to 65mph the recently replaced tire completely broke off leaving only the sides and the rest of the ti…

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ODI 11665380

Upper and lower control arms failed, and front suspensions bushings became torn. The car did not present any warning lamps or warning messages. The issue became apparent when a loud creaking/squeaking sound started coming from the front of the vehicle, and could be reproduced by turning the steering wheel, or by accelerating or braking. Control arm and suspension failures have been a frequent issue amongst Tesla owners, and the NHTSA should consider a recall for the design flaw.

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ODI 11666886

I was driving slowly at a parking lot of a supermarket and preparing to park on my right. When I saw a car on my left front backing up, I pressed on the brake pedal immediately and turned the wheel slightly to the right. All of a sudden, the Tesla accelerated on its own with a very strong force and high speed, with the wheel turned sharply on its own toward the right. The Tesla then run through the steel fence of the parking lot, flying past the sidewalk, and finally settled on top of a big rock on the ground (which is placed there to protect t…

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2025-077None
ODI 11670740

Upper control arms wear out and start making sounds

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ODI 11670843

Plugged a charger cord for a Garmin watch into the center console USBC right side port. Overnight the USBC port, while connected to the cord but not to the watch or any other device, overheated and melted. It burned the cords male connection into two pieces and melted plastic into the center console. The male end of the cord is now fused into the USBC port of the car. No messages/alerts on the car. Manufacturer inspected and invoiced $970.00 for parts and labor. From forums online this is not the first instance a similar situation has occurred.…

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ODI 11671580 · 88,070 mi

The contact owns a 2021 Tesla Model Y. The contact stated that his wife drove to a nearby park and while attempting to leave the park, the vehicle was started, and after his wife put her son and daughter in the vehicle, the vehicle shut off unintendedly and all the doors locked. The doors failed to open with the mobile card or the manual key. The contact stated that the manual card was inside the vehicle. The contact stated that the temperature control was off inside the vehicle and the screen was inoperable. There were no reported injuries. Th…

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2025-087None
ODI 11678397

The GPS and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.

Look up ODI 11678397 at NHTSA ↗

ODI 11678430

There is a latch sensor open kept Coming on. I have been to the Tesla dealership twice and nothing has been resolved.

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ODI 11680546

I’ve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications. Yes I am open for inspection. While driving with fsd lane keep failed causing the car to veer to other lane. The tesla repair shop said the steering rack was sending errors and the whole rack needs to be replaced. They said it was both electrical and mechanical failure. Previously I’ve had the control arms replaced because it was making clicking n…

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2025-0914None
ODI 11684568

The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable , I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this c…

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ODI 11684879

I was driving on the highway with my 2021 Model Y Tesla when control arm detached from the frame. Tesla said they could not confirm if it was covered on the warranty over the phone.

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ODI 11686642

After 4 years of ownership, the HV battery has failed. This has put the car at risk it stopped charging and without charging the car was no longer drivable. The battery was overheating the car was very hot the AC stopped working. This put the car at risk when drive the battery dropped significantly while driving. Yes we got it inspected they said that the battery is failing and needs to be replaced. I have a quote about the replacment parts. There was a message at the end that the battery was unable to charge.

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2025-108None
ODI 11691938

The rear passenger door was stuck in the closed position and would not open. We brought this to Tesla to fix 5 separate times. My kids sit in the back seat and were not able to get out of the car. We were very worried about their safety because if there was an accident or emergency and they had to get out, they would be stuck inside the car. Each time we brought it to Tesla for repair they "fixed it," only to have the problem occur again weeks to months later. This is a HUGE safety issue. We will attach invoices to this but the dates this occ…

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ODI 11692553

🚨 Immediate Escalation: Safety-Related HV Drive-System Concern / Diagnostic Fee Dispute / No Loaner – Urgent Review Needed VIN [XXX] I am requesting immediate escalation of a safety-related concern involving my 2021 Model Y (approx. 90,000 miles) currently assigned to the Tesla Wilmington Service Center. The advisors (Shelly & Amanda) has stated the diagnostic fee will not be covered until after inspection, but the earliest inspection is October 22, and I’m being asked to drop off the vehicle now with no loaner or transportation support. Thi…

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ODI 11693127

I was driving along one of the main highways in Orlando, Florida called [XXX], on Wednesday [XXX], in my Model Y Tesla. I was between the exits of [XXX], and [XXX]. I was in the middle lane. There was a software update issued the previous Sunday. The warning came on the display that the lane changing was not valid. At that point the car took over and accelerated. The brakes would not work, until I slammed on it after 3 times, and the car began to decelerate. The air conditioner went off, along with the electrical turn signals. I as able…

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2025-1110None
ODI 11697063

On October 2, my Model Y battery was replaced with a defective cell. Tesla service center replaced the battery. The vehicle could not charge or operate, making it unable to be driven. Today, November 2, while driving my car, my Tesla ABS system and other battery components experienced total failure while driving. For a brief period of time, I was unable to brake completely and my vehicle felt like it was skidding. At the time this occurred, my 1 year old daughter and pregnant wife were in the vehicle. This could have been much worse.

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ODI 11697086

This incident appears to relate to NHTSA ongoing investigation at Tesla's low voltage battery system failure causing door handle malfunction. (September 26, 2025) 2021 Model Y front and rear doors (all four) was locked down with a seven years old child inside the car at home garage driveway. Mom unable to open up doors from exterior. A few hours later, left driver door was able to open but other passengers door remained locked down. (October 2, 2025) Sent Model Y to Tesla service center and identified low voltage battery and vehicle controlle…

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ODI 11697124

Both rear seat belt buckles (driver-side rear and center) fail to latch securely. The metal tongue inserts fully into the buckle but does not lock with an audible click and releases immediately upon light tension. This prevents the seat belts from restraining passengers in a crash. - No visible debris, damage, or contamination in either buckle. - Issue occurs consistently on multiple attempts and with different seat belt tongues. - Vehicle is 2021 Model Y Long Range with 83,610 miles. - **Problem first noticed yesterday (November 2, 2025)**. -…

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2025-127None
ODI 11703481

Tesla's Full Self Driving (FSD) stopped my car on trolley tracks today, and would have stayed on the tracks for a minute if I hadn't taken control and driven off the tracks. This occurred in downtown San Diego, where the trolley (light rail) has many level street crossings. They are well marked. You are not supposed to enter the zone around the tracks until the vehicle ahead of you has moved far enough for you to be able to cross the tracks and get safely past them. I was using FSD. It drove my Tesla onto the tracks before the car ahead of…

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ODI 11703701

Frunk (Hood) has been randomly opening at times when the car is parked. Today it opened after being parked at my office parking lot for 3 hours. I am concerned that this can occur while driving, especially on the highway, potentially causing a deadly accident.

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ODI 11704000

I am filing this complaint regarding a high-voltage battery defect in my 2021 Tesla Model Y. The vehicle has been diagnosed by Tesla Service, and both the technician and service advisor confirmed that the high-voltage battery has an internal short. This is a critical failure involving the primary energy/storage system of the vehicle. Despite acknowledging the internal failure, Tesla is denying warranty coverage for the battery replacement. They have stated that failure is internal, and is not caused by anything external The failure was not c…

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2026-0111None
ODI 11708424 · 155,000 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was parked, the contact observed the code BMSA079 on the computer, and messages "Vehicle Unable to Charge to Maximum Charge Level" and “Maximum Charge Level Reached - Reduced Maximum Charge Levels" were displayed. The vehicle was taken to a dealer, and it was determined that one coil in the battery was inoperative, and the dealer reduced the charge and refused to increase the battery charging level. The manufacturer was notified of the failure. The failure mileage …

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ODI 11708542

Both front half shafts failed and had to be replaced by Tesla. I did research and this part is known to be substandard, was recalled in China, and remains a problem in the US.

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ODI 11708722

On Monday 12/29/2025, while driving my 2021 Tesla Model Y on the highway at approximately 70 mph returning from DTW Airport to my home with my children in the vehicle, the steering suddenly locked / the steering wheel would not turn. I was able to pull over to the shoulder. There were no warning lamps or warning messages displayed before or during the failure. After pulling over, I powered the vehicle off and back on. The steering partially worked again, and I was able to drive home. Later the same day at my friend’s house/driveway, the steeri…

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2026-029None
ODI 11715486

On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail. The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Tesla Roadside Assistance at 8:59 AM. During the call, the representative reassured me that help was being dispatched and at times described the service…

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ODI 11717262

Received a notice that steering assist may be reduced. Other model year Ys have been recalled due to the same issue. It doesn’t make sense that this should fail in a vehicle that is 5 years old with no accidents and low mileage. This is a safety issue due to manufacturing defect and should be covered under warranty.

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ODI 11718136

The upper control arm bolt came loose on its own.

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2026-033None
ODI 11723794

I own a 2021 Tesla Model Y with approximately 46,500 miles. The vehicle is currently displaying battery error code BMS_a079, and the battery will only charge to approximately 30%, which severely limits the driving range and makes the vehicle unreliable for normal use. I reported this issue to Tesla on March 6, but the earliest service appointment available to me is March 17 at the Tesla service center in Fayetteville, Georgia. Because Tesla service centers are not widely available, I must travel to another city to have the vehicle inspected. …

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ODI 11725975

While on my way to run an errand, I opened up the back door to strap my 2 year old in, when i closed the door, the car would not open whatsoever, after trying for a few minutes with the phone key app for tesla and the physical key fob, nothing would work. I had to end up calling 911 and firefighters came out and had to physically open the door, which broke the window. The car was completely unresponsive and would not turn on. After researching what happened, it turns out the 12v battery had died. I was able to jumpstart the car with jumpers and…

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ODI 11727700

I was entering the on-ramp to [XXX] , from [XXX] , to merge onto the freeway east bound towards [XXX] , when my Tesla suddenly lost all power, the brakes did not work and the power steering completely failed making it feel like it was locked up. I was traveling approximately 40-50 mph at the time nearing the gore point to merge onto the freeway. Fortunately I was in the inside lane and I rolled to a stop away from other vehicles. I could not steer at all. Had I been completely on the freeway, I could have been rear ended badly. I had my two you…

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2026-049None
ODI 11729305

Getting message on screen since october 2025. That time total milage on my car was less then 30,000 STEERING ASSIST REDUCED and LANE DEPARTURE AVOIDANCE FEATURE UNAVAILABLE. I did reset / restart the vehicle / soft / hard reset, software update. and This both message got disappear and then again after sometimes its keep coming back. So i did appointment to rocklin tesla center and they gave me cost estimate $5770. Thats way too much so i decline but they said those message might keep popping up because of LOW VOLTAGE DISTRIBUTION AND CONTROLLER…

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ODI 11729370

The back drivers side seatbelt belt does not latch. The manufacturer refuses to fix without a fee.

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ODI 11730585

Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles. I have approximately 60k miles on my model Y and the front control arms are making noises. Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components). The NHTSA needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.

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2026-05826V283000
ODI 11736263

The vehicle began experiencing repeated Autopilot/FSD failures while driving. Symptoms included sudden Autopilot disengagements, cruise control becoming unavailable, and loss of road visualization/navigation display functionality. The issue progressively worsened over time. The vehicle was first brought to Tesla service in 2025 for the same overheating-related concern. At that time, Tesla identified a coolant-related issue, topped off the coolant system, and returned the vehicle to service. However, the problem continued and gradually became …

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ODI 11736560

My 2021 Tesla Model Y HW3 experienced complete failure of all cameras, GPS, Automatic Emergency Braking, and Adaptive Cruise Control following the installation of software update 2026.8.6.1 , the OTA remedy update issued by Tesla for NHTSA Recall 26V283000. The vehicle was fully functional prior to this update. The failure was confirmed and reproduced by Tesla's authorized service center. The service advisor confirmed in writing: "During the update, the computer failed to reboot properly. We attempted to perform a 12V reset but unfortunately i…

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ODI 11737674

The vehicle’s low-voltage battery system failed unexpectedly, causing a complete loss of electrical power and preventing normal vehicle access and operation. The failure resulted in my [XXX] child becoming trapped inside the vehicle. The malfunction appears related to the 12V/low-voltage battery and/or associated power management system. The vehicles inspection invoice is available upon request. This incident created a serious safety risk because the loss of low-voltage power prevented normal door operation and immediate access to my child. T…

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2026-0612None
ODI 11741705

Even after the recent recall for backup camera freezing, my backup camera froze again today. I took the car in, in the past, to report the problem and was told to reset the computer even after the technician witnessed the problem. Got charged $300 so haven't been back. Problem has been there for a couple of years. I had hoped the software update would fix it but no such luck.

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ODI 11741720

My 2021 Tesla Model Y experienced a critical failure resulting in the vehicle displaying diagnostic code BMS_079. After the fault appeared, I was informed that the vehicle's High-Voltage (HV) Battery requires replacement at a cost exceeding $10,000. As a result of this failure, the vehicle is no longer drivable and has been effectively rendered unusable. The High-Voltage (HV) Battery Management System and/or HV battery pack failed, triggering Tesla diagnostic code BMS_079. The vehicle is currently unable to operate due to this fault. The vehic…

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ODI 11741805

I purchased a 2021 Tesla Model Y (VIN: [XXX] ) used directly from Tesla. I am the first retail owner outside of Tesla. I am currently experiencing a knocking noise from the driver side suspension. I have requested that Tesla inspect and complete the following federally mandated safety recalls and service bulletins, none of which appear in my vehicle’s service history: • NHTSA Recall 21V-835 / SB-21-31-003 , Front suspension lateral link fasteners may loosen and separate from the sub-frame, causing instability and crash risk • NHTSA Recall 21V-9…

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2026-0710None
ODI 11748415

Safety features on vehicle stopped working after software update was pushed to my vehicle. GPS, all cameras including backup camera and ones used for blind spots, and cruise control have all stopped working. Time displays incorrectly due to GPS issue and night mode stays on so rear view & back window stay dark making it hard to see other vehicles around me during the day. I’ve followed all recommended steps to resolve and issue persists.

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ODI 11749310

Error ui_a020 "steering assist reduced" appears without any noticeable steering changes at the moment, but with a warning that steering may become increasingly harder and harder. There were recent recalls on other models of Tesla.

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ODI 11749701

Recurring front passenger safety restraint system fault causing incorrect occupant detection for airbag deployment. Failed and was ‘repaired’ 3 times since 2024, including 2 consecutive failed repairs of the same part within the last 3 months. Tesla service advisor also mentioned informally this is a common issue. Tesla is now refusing further no-cost repair despite both recent repairs remaining under Tesla’s own parts warranty.

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2026-082326V507000
ODI 11754244

I am reporting a safety defect involving a severe structural metallic "clank" or "clunk" under the vehicle's chassis during rapid acceleration and sudden braking. This vehicle was previously serviced by Tesla in 2023 for this identical issue (service invoice attached). While the repair initially suppressed the sound, the hazardous clanking noise subsequently returned, persisted for a period, and then went away on its own.The return and subsequent disappearance of the noise suggests that critical suspension or drivetrain components are shiftin…

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ODI 11754296

On June 7, 2026, my 2021 Tesla Model Y with approximately 37,131 miles became completely unresponsive and could not be driven. Tesla Mobile Service replaced the 12V low-voltage battery on June 11, 2026. The official repair notes stated that the battery was replaced, proper operation was verified, there were no active alerts, and the vehicle was in excellent condition. Shortly after this repair, multiple vehicle systems stopped functioning, including all cameras, navigation/GPS, and software/firmware updates. Tesla Service later diagnosed the v…

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ODI 11754492

Failure of the front lower lateral link and compliance link assembly. A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts and labor.

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2026-0915None
ODI 11761375

My passenger rear door is completely broken and unsafe. While I am driving down the road, the car suddenly thinks the door is wide open (ajar) because the window won't roll up all the way. It triggers the car alarm to blast violently while I am actively driving, which is terrifying and distracting. When parked, the car won't lock, leaving it totally unsecured. I have paid Tesla $500 over three separate visits to fix this safety hazard, but their technicians have completely failed to fix it, and it keeps happening while the vehicle is in motion.…

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ODI 11761709

I own a 2021 Tesla Model Y with approximately 51,300 miles. Beginning in June 2026 I noticed a persistent creaking noise from the front suspension, most audible when accelerating and when turning at low speed. The vehicle had been rear-ended in June 2026 and repaired at a body shop; the noise was reported to the shop at that time and persisted after the repair was completed. On September 2, 2026 I brought the vehicle to a Tesla Service Center for diagnosis. The technician test drove the vehicle, verified the noise, and performed an inspection …

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ODI 11762166

The electronic power steering (EPAS) system/steering gear malfunctioned. Tesla diagnosed fault code EPAS3P_A072_mot and recommended replacement of the steering gear/rack, part number 1188832-00-B. The vehicle is currently available for inspection upon request. If the steering gear is replaced, I will request that the failed component be retained or otherwise made available for inspection if possible.The vehicle displayed a warning stating “Steering Assist Reduced Steering May Require Increased Effort.” A reduction or loss of electronic power st…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
MonthReportsPrevious monthly averageLeading componentExamples
2026-08239Steering
ODI 11754244

I am reporting a safety defect involving a severe structural metallic "clank" or "clunk" under the vehicle's chassis during rapid acceleration and sudden braking. This vehicle was previously serviced by Tesla in 2023 for this identical issue (service invoice attached). While the repair initially suppressed the sound, the hazardous clanking noise subsequently returned, persisted for a period, and then went away on its own.The return and subsequent disappearance of the noise suggests that critical suspension or drivetrain components are shiftin…

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ODI 11754296

On June 7, 2026, my 2021 Tesla Model Y with approximately 37,131 miles became completely unresponsive and could not be driven. Tesla Mobile Service replaced the 12V low-voltage battery on June 11, 2026. The official repair notes stated that the battery was replaced, proper operation was verified, there were no active alerts, and the vehicle was in excellent condition. Shortly after this repair, multiple vehicle systems stopped functioning, including all cameras, navigation/GPS, and software/firmware updates. Tesla Service later diagnosed the v…

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ODI 11754492

Failure of the front lower lateral link and compliance link assembly. A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts and labor.

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Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2971 reports

2022: 696 complaints · 2023: 971 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022412608696
2023558806971
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022848017
20231140026

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Adaptive Cruise ControlForward Collision Avoidance: Automatic Emergency BrakingService BrakesVehicle Speed ControlUnknown Or OtherElectrical SystemForward Collision Avoidance: WarningsSteering
Forward Collision Avoidance: Adaptive Cruise Control—
179
ODI 11412816

I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS "FULL SELF-DRIVING" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. "DRIVER ASSISTANCE STANDARD" AND "DRIVER ASSISTANCE PLUS" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE…

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ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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79
ODI 11442747

While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.

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ODI 11443714

I was driving on Interstate 80 in NJ this morning. I was in the middle of three lanes. In the lane to the right of me were two tractor trailers. Adaptive cruise control was engaged. For no apparent reason my vehicle suddenly braked hard, startling me and making me wonder what I might have missed in my surroundings. There was no hazard...this was frightening and a major flaw in the system that I have seen referred to as "phantom braking." It has happened to me a couple of times before but never on such a crowded roadway...I could have been …

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ODI 11444600

When driving on a two lane road and approaching an oncoming 18 wheeler the cruise control consistently slams on the brakes and I am concerned about the well-being of my 5 and 4 year old in the back seat. It whips them forward. I am also concerned about cars following me and getting rear ended with the force it is applying this phantom braking. I called Tesla and they said this is expected behavior and it might be fixed in a future firmware but no guarantees. I think this is an unacceptable answer regarding the safety of my family.

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94
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11422581

Phantom braking is a known problem with the Tesla Model Y. My adaptive cruise control has malfunctioned 2 times in 1 week. It's a very dangerous situation. Apply panic braking when the road has very little traffic and no curves. No warning signs at all. I reported the 2 incidents to Tesla. They essentially said that there was nothing they could do.

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ODI 11439113

While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset do…

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11
ODI 11452798

I am aware that NHTSA is investigating Tesla over the emergency braking issue when using its advanced features. When I have read articles about this they always reference auto pilot or full self driving. I wanted to make sure you knew that this issue also impacted adaptive cruise control. When I brought my Model Y home in August of last year I quickly learned I could not safely use the adaptive cruise control. I live in rural NE Iowa, and mainly drive on two lane roads. If I was on a downhill slope and meeting a vehicle with any kind of h…

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ODI 11452886

Phantom braking when using Tesla autopilot

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ODI 11453431

Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did th…

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11
ODI 11406627 · 200 mi

1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND. 2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.

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ODI 11452982

Multiple phantom braking incidents using cruise control on 2 lane roads when there is no hazard

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ODI 11467378

We are experiencing two issues with our Tesla Y, one of which I have come to learn is common. That issue is the cruise control will suddenly "disengage" forcing the brakes on, either actively or just through the regenerative components. This has happened in several conditions from high speeds on interstates (>55 MPH) and on smaller state highways (<55MPH). The primary concern is being rear ended by cars following; effectively the Tesla is "brake checking". I am not aware of Tesla pushing updates or addressing this issue in any typeof inspecti…

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70
ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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ODI 11431850

This 2021 Tesla Model Y struck and killed a motorist who was outside of his disabled vehicle with the hazard flashers functioning on the motorist's vehicle. I represent the wife of the deceased. You are already investigating this accident as part of a larger investigation. See article below. The wife of the deceased, [XXX] , was on the phone with him when he was struck and killed and is a witness who you would likely want to interview as part of your investigation. I also am in possession of the disabled vehicle in an unaltered state and av…

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5
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11481317

Autopilot was on during a light rain event where I was traveling less than the posted speed limit on the I95 northbound Highway. The autopilot appeared to force the car to abruptly jolt the steering wheel/tires, causing a slip/ hydroplane of the front end which forced the car into a left/sideways slide across the highway. The car slid sideways for about 100 feet or so before going straight into the concrete divider along the Highway (front driver side initial impact, then rear driver side 2nd impact). Control could not be regained with the ve…

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ODI 11655447

The Adaptive cruse control would stop working off an on. also it would give false land departure warnings causing driver to swerve thinking they were going to run into another care

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Forward Collision Avoidance: Automatic Emergency Braking
179
ODI 11412816

I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS "FULL SELF-DRIVING" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. "DRIVER ASSISTANCE STANDARD" AND "DRIVER ASSISTANCE PLUS" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE…

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ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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75
ODI 11442747

While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.

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ODI 11443714

I was driving on Interstate 80 in NJ this morning. I was in the middle of three lanes. In the lane to the right of me were two tractor trailers. Adaptive cruise control was engaged. For no apparent reason my vehicle suddenly braked hard, startling me and making me wonder what I might have missed in my surroundings. There was no hazard...this was frightening and a major flaw in the system that I have seen referred to as "phantom braking." It has happened to me a couple of times before but never on such a crowded roadway...I could have been …

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ODI 11449873

While on a 475 mile road trip, my vehicles emergency brake system was activated while using cruise control on more than one occasion with no visible hazard ahead of me. This caused my car to brake at speeds upward of 70 miles per hour on two lanes highways, leaving me to fear that any car behind me could easily rear end me and harm me or my children who were in the backseat. On another occasion during this same trip, the weather began to turn. Snow began to fall heavily leading to poor road conditions. My model y activated corrective steering …

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59
ODI 11421292

On June, 4th, 2021 in the morning I went to Markham Park with my 13 year old daughter for the covid vaccine. We arrived and right after the shot on her we stopped our Tesla in a line where we should wait for about 15/20 minutes to see if everything was fine with my daughter. While the car was stopped in the line, I was talking to my daughter and the car started moving in the direction of the car in front of us and it hit the car many time till I turned the steering wheel to go away from there. Everything was very fast and confusing. I`m still t…

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ODI 11439113

While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset do…

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ODI 11441199

The latest version of Autopilot has very serious phantom braking issues. It will brake hard frequently for no apparent reason. Other times it will slow down, but not braking hard, also for no apparent reason. It will also beep at me frequently when cars are approaching in the opposite lane, again for no apparent reason. In short, the latest version of AP is all but unusable and more importantly is not safe for us b/c of the phantom braking issue. Luckily no car has been close behind me when the hard braking has occurred but it certainly could b…

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12
ODI 11449961

Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it oc…

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ODI 11450318

While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!

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ODI 11452834

I DO NOT DRIVE THIS CAR OFTEN, BUT WHEN I WENT ON A ROAD TRIP FOR TWO WEEKS OVER CHRISTMAS I NOTICED THAT THE CAR WHEN IT WAS IN CRUISE CONTROL WOULD PICK UP VEHICLES COMING TOWARD ME ON A TWO LANE ROAD AND SUDDENLY SLOW DOWN. IT GOT MUCH WORSE COMING HOME WHEN I WAS IN NEW MEXICO ON I25 GOING NORTH. IT WOULD SUDDENLY SLOW DOWN COMING UP TO A CREST OF A HILL WITH NO OTHER VEHICLE AROUND ME. IT ALSO PICKED UP SEMIS GOING SOUTH THAT WERE HUNDREDS OF YARDS AWAY FROM ME. IT HAPPENED NUMEROUS TIMES AND SCARED MY WIFE. WHEN I WAS HOME I SET UP A…

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9
ODI 11452409

Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.

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ODI 11452664

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house…

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ODI 11473104

Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there bu…

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65
ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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ODI 11440598

Very often when "autopilot" or "traffic aware cruise control" are activated on two lane roads (county or state highways) and there is oncoming traffic the system will alarm and brake hard as though the car is about to have a head on collision. This is a safety hazard because if anyone is following me when this happens it would be very easy to get rear-ended. This problem has been happening since I purchased the car and has been reported to Tesla 4 times along with videos of the incidents and they refuse to fix it.

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7
ODI 11449873

While on a 475 mile road trip, my vehicles emergency brake system was activated while using cruise control on more than one occasion with no visible hazard ahead of me. This caused my car to brake at speeds upward of 70 miles per hour on two lanes highways, leaving me to fear that any car behind me could easily rear end me and harm me or my children who were in the backseat. On another occasion during this same trip, the weather began to turn. Snow began to fall heavily leading to poor road conditions. My model y activated corrective steering …

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ODI 11473104

Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there bu…

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ODI 11491627

When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.

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Service Brakes
79
ODI 11442747

While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.

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ODI 11443714

I was driving on Interstate 80 in NJ this morning. I was in the middle of three lanes. In the lane to the right of me were two tractor trailers. Adaptive cruise control was engaged. For no apparent reason my vehicle suddenly braked hard, startling me and making me wonder what I might have missed in my surroundings. There was no hazard...this was frightening and a major flaw in the system that I have seen referred to as "phantom braking." It has happened to me a couple of times before but never on such a crowded roadway...I could have been …

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ODI 11444600

When driving on a two lane road and approaching an oncoming 18 wheeler the cruise control consistently slams on the brakes and I am concerned about the well-being of my 5 and 4 year old in the back seat. It whips them forward. I am also concerned about cars following me and getting rear ended with the force it is applying this phantom braking. I called Tesla and they said this is expected behavior and it might be fixed in a future firmware but no guarantees. I think this is an unacceptable answer regarding the safety of my family.

Look up ODI 11444600 at NHTSA ↗

75
ODI 11442747

While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.

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ODI 11443714

I was driving on Interstate 80 in NJ this morning. I was in the middle of three lanes. In the lane to the right of me were two tractor trailers. Adaptive cruise control was engaged. For no apparent reason my vehicle suddenly braked hard, startling me and making me wonder what I might have missed in my surroundings. There was no hazard...this was frightening and a major flaw in the system that I have seen referred to as "phantom braking." It has happened to me a couple of times before but never on such a crowded roadway...I could have been …

Look up ODI 11443714 at NHTSA ↗

ODI 11449873

While on a 475 mile road trip, my vehicles emergency brake system was activated while using cruise control on more than one occasion with no visible hazard ahead of me. This caused my car to brake at speeds upward of 70 miles per hour on two lanes highways, leaving me to fear that any car behind me could easily rear end me and harm me or my children who were in the backseat. On another occasion during this same trip, the weather began to turn. Snow began to fall heavily leading to poor road conditions. My model y activated corrective steering …

Look up ODI 11449873 at NHTSA ↗

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51
ODI 11422253

I had turned into the Taco Bell address: 5217 Mudd Tavern Rd, Woodford, VA 22580 when the car surged and sped. I was able to avoid a person and the dog. But the car continued to accelerate. I tried to utilize the brake system but it did not engage and continued speeding into the next parking lot address 5217 Mudd Tavern Road, Woodford, VA 22580. The car did not stop for trees and so I had to stop the car by impact with a dumpster in the Best Western Plus parking lot. This happened on June 5th 2021. I have tried to get the video from the hotel b…

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ODI 11424607

This problem happens repeatedly. It has been reported by multiple Tesla owners but no action has been taken by Tesla. When driving with the cruise control engaged, the car will brake very aggressively. This happens most commonly when there is no other traffic on the road and no debris on the road. It seems the car believes there is something in front of the car for which it needs to stop, even though the road is clear. But if I press on the accelerator the car resumes normal cruise operation. If there is a car behind me I am worried that…

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ODI 11444600

When driving on a two lane road and approaching an oncoming 18 wheeler the cruise control consistently slams on the brakes and I am concerned about the well-being of my 5 and 4 year old in the back seat. It whips them forward. I am also concerned about cars following me and getting rear ended with the force it is applying this phantom braking. I called Tesla and they said this is expected behavior and it might be fixed in a future firmware but no guarantees. I think this is an unacceptable answer regarding the safety of my family.

Look up ODI 11444600 at NHTSA ↗

9
ODI 11450318

While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!

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ODI 11452949

Phantom braking has occurred multiple times randomly when autopilot and cruise control are activated.

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ODI 11458329

I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.

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15
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

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ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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8
ODI 11450194

Unexpectedly slamming on my brakes in response to imagined hazards, such as oncoming traffic on two-lane roads. This happens often and I have to shut off this feature to avoid a spin out on icy roads. Very hazardous. overly sensitive to trucks in the opposite lane. Car lurched from 50 mph to a near-stop in response to a large truck. Is this phantom braking?

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ODI 11450225

I drive on the highway from Dallas to Austin to Houston every week. Every trip I have about 2-4 phantom braking incidents at full speed. It seems to occur at similar points every time. It is incredibly alarming and I have to slam on the accelerator to not cause an accident. This needs to be repaired.

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ODI 11450322

Phantom braking!! It's happening almost everytime I engage autopilot and it's unfortunate because this system would be amazing if it wasn't do this issue. Anytime I'm in a 2 way highway and I have a semi or a large vehicle coming my way on the opposite lane it decides to slow down from the speed limit around 75mph in Texas all the way down to 35mph, which makes for a dangerous condition and puts me at risk of getting rear ended. I have reached out to Tesla Service and they said they can't do nothing about it. I have videos of these incidents bu…

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16
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

Look up ODI 11416580 at NHTSA ↗

ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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Vehicle Speed Control
94
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11422581

Phantom braking is a known problem with the Tesla Model Y. My adaptive cruise control has malfunctioned 2 times in 1 week. It's a very dangerous situation. Apply panic braking when the road has very little traffic and no curves. No warning signs at all. I reported the 2 incidents to Tesla. They essentially said that there was nothing they could do.

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ODI 11439113

While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset do…

Look up ODI 11439113 at NHTSA ↗

59
ODI 11421292

On June, 4th, 2021 in the morning I went to Markham Park with my 13 year old daughter for the covid vaccine. We arrived and right after the shot on her we stopped our Tesla in a line where we should wait for about 15/20 minutes to see if everything was fine with my daughter. While the car was stopped in the line, I was talking to my daughter and the car started moving in the direction of the car in front of us and it hit the car many time till I turned the steering wheel to go away from there. Everything was very fast and confusing. I`m still t…

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ODI 11439113

While driving on well marked highways, the adaptive cruise control would initiate rapid and unsafe braking while using the vehicles “AutoPilot”. The braking is equivalent to a user putting full pressure on a brake pedal, losing 10-20mph by the time I am able to intervene, even if I’m ready to take over. Such rapid deceleration leaves me vulnerable to a rear collision from following drivers There is no warning, and no alarms from the vehicle. The manufacturer has no specific response, other than advising a system reset. The system reset do…

Look up ODI 11439113 at NHTSA ↗

ODI 11441199

The latest version of Autopilot has very serious phantom braking issues. It will brake hard frequently for no apparent reason. Other times it will slow down, but not braking hard, also for no apparent reason. It will also beep at me frequently when cars are approaching in the opposite lane, again for no apparent reason. In short, the latest version of AP is all but unusable and more importantly is not safe for us b/c of the phantom braking issue. Luckily no car has been close behind me when the hard braking has occurred but it certainly could b…

Look up ODI 11441199 at NHTSA ↗

51
ODI 11422253

I had turned into the Taco Bell address: 5217 Mudd Tavern Rd, Woodford, VA 22580 when the car surged and sped. I was able to avoid a person and the dog. But the car continued to accelerate. I tried to utilize the brake system but it did not engage and continued speeding into the next parking lot address 5217 Mudd Tavern Road, Woodford, VA 22580. The car did not stop for trees and so I had to stop the car by impact with a dumpster in the Best Western Plus parking lot. This happened on June 5th 2021. I have tried to get the video from the hotel b…

Look up ODI 11422253 at NHTSA ↗

ODI 11424607

This problem happens repeatedly. It has been reported by multiple Tesla owners but no action has been taken by Tesla. When driving with the cruise control engaged, the car will brake very aggressively. This happens most commonly when there is no other traffic on the road and no debris on the road. It seems the car believes there is something in front of the car for which it needs to stop, even though the road is clear. But if I press on the accelerator the car resumes normal cruise operation. If there is a car behind me I am worried that…

Look up ODI 11424607 at NHTSA ↗

ODI 11444600

When driving on a two lane road and approaching an oncoming 18 wheeler the cruise control consistently slams on the brakes and I am concerned about the well-being of my 5 and 4 year old in the back seat. It whips them forward. I am also concerned about cars following me and getting rear ended with the force it is applying this phantom braking. I called Tesla and they said this is expected behavior and it might be fixed in a future firmware but no guarantees. I think this is an unacceptable answer regarding the safety of my family.

Look up ODI 11444600 at NHTSA ↗

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7
ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11462621

I was about to park the car in my garage and stopped midway down my driveway to take a phone call. After the phone call, I changed it from park to to drive by stepping on the brake and lightly stepped on the accelerator to ease it into the garage. It quickly accelerated. I stepped on the brake to stop it but it failed to stop. It crashed into my refrigerator in the garage. A video is available for you to view

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ODI 11507938

I was in 2 accidents with this car within a span of less than a year all with the same problem. I had not been in any accident over 40 plus years until this car. First incident was at a drive through when creeping up to the next window the car took off hyperaccelerating. I was able to avoid the truck in front of me from back ending her however scraped her tailpipe causing extensive damage to my car. She then hit the car in front of her. Second incident was approaching my home in my 20-30 mph neighborhood and went to go from 20-30 when car acc…

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9
ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11438233

What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed …

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ODI 11504929

Tesla Y Unintended Acceleration! Driving my Tesla I got a phone call that did not show up on screen then 1-3 seconds later my car took control of itself and rapidly accelerated. I had NO control with no steering or brakes. Powerless inside an accelerating vehicle! The car then crashed up on the median through a private community light post and into a tree. The car did not stop until the battery was severed and destroyed by the tree. All airbags went off and all glass shattered. There was no prior warning at all. Insurance adjuster deemed the ca…

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7
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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ODI 11449908

Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.

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ODI 11450194

Unexpectedly slamming on my brakes in response to imagined hazards, such as oncoming traffic on two-lane roads. This happens often and I have to shut off this feature to avoid a spin out on icy roads. Very hazardous. overly sensitive to trucks in the opposite lane. Car lurched from 50 mph to a near-stop in response to a large truck. Is this phantom braking?

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6
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11481317

Autopilot was on during a light rain event where I was traveling less than the posted speed limit on the I95 northbound Highway. The autopilot appeared to force the car to abruptly jolt the steering wheel/tires, causing a slip/ hydroplane of the front end which forced the car into a left/sideways slide across the highway. The car slid sideways for about 100 feet or so before going straight into the concrete divider along the Highway (front driver side initial impact, then rear driver side 2nd impact). Control could not be regained with the ve…

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ODI 11491417

At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by…

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Unknown Or Other
11
ODI 11452798

I am aware that NHTSA is investigating Tesla over the emergency braking issue when using its advanced features. When I have read articles about this they always reference auto pilot or full self driving. I wanted to make sure you knew that this issue also impacted adaptive cruise control. When I brought my Model Y home in August of last year I quickly learned I could not safely use the adaptive cruise control. I live in rural NE Iowa, and mainly drive on two lane roads. If I was on a downhill slope and meeting a vehicle with any kind of h…

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ODI 11452886

Phantom braking when using Tesla autopilot

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ODI 11453431

Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did th…

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12
ODI 11449961

Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it oc…

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ODI 11450318

While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!

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ODI 11452834

I DO NOT DRIVE THIS CAR OFTEN, BUT WHEN I WENT ON A ROAD TRIP FOR TWO WEEKS OVER CHRISTMAS I NOTICED THAT THE CAR WHEN IT WAS IN CRUISE CONTROL WOULD PICK UP VEHICLES COMING TOWARD ME ON A TWO LANE ROAD AND SUDDENLY SLOW DOWN. IT GOT MUCH WORSE COMING HOME WHEN I WAS IN NEW MEXICO ON I25 GOING NORTH. IT WOULD SUDDENLY SLOW DOWN COMING UP TO A CREST OF A HILL WITH NO OTHER VEHICLE AROUND ME. IT ALSO PICKED UP SEMIS GOING SOUTH THAT WERE HUNDREDS OF YARDS AWAY FROM ME. IT HAPPENED NUMEROUS TIMES AND SCARED MY WIFE. WHEN I WAS HOME I SET UP A…

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9
ODI 11450318

While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!

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ODI 11452949

Phantom braking has occurred multiple times randomly when autopilot and cruise control are activated.

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ODI 11458329

I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.

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7
ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11462621

I was about to park the car in my garage and stopped midway down my driveway to take a phone call. After the phone call, I changed it from park to to drive by stepping on the brake and lightly stepped on the accelerator to ease it into the garage. It quickly accelerated. I stepped on the brake to stop it but it failed to stop. It crashed into my refrigerator in the garage. A video is available for you to view

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ODI 11507938

I was in 2 accidents with this car within a span of less than a year all with the same problem. I had not been in any accident over 40 plus years until this car. First incident was at a drive through when creeping up to the next window the car took off hyperaccelerating. I was able to avoid the truck in front of me from back ending her however scraped her tailpipe causing extensive damage to my car. She then hit the car in front of her. Second incident was approaching my home in my 20-30 mph neighborhood and went to go from 20-30 when car acc…

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21
ODI 11396163 · 20 mi

WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN J…

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ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11412799 · 440 mi

I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATI…

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8
ODI 11451979

First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The “P” was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundred…

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ODI 11452798

I am aware that NHTSA is investigating Tesla over the emergency braking issue when using its advanced features. When I have read articles about this they always reference auto pilot or full self driving. I wanted to make sure you knew that this issue also impacted adaptive cruise control. When I brought my Model Y home in August of last year I quickly learned I could not safely use the adaptive cruise control. I live in rural NE Iowa, and mainly drive on two lane roads. If I was on a downhill slope and meeting a vehicle with any kind of h…

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ODI 11452948

These issues occur w/ no warning, occur randomly, in all conditions. Issue 1. Vehicle randomly slams on the brakes with no obstructions or vehicles in front. This occurs at highway speeds as well as neighborhood speeds. I'm worried about being rear-ended. This occurs daily. Issue 2. Vehicle thinks oncoming traffic is in same lane and attempts to emergency stop. Issue 3. Upon changing lanes, using auto lane change, vehicle serves back I to lane for no reason.

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1
ODI 11471962

The car suddenly stops responding with the entire system seems to be shut down. I cannot access any controls including lights, brakes and any other safety features. I reached out to tesla regarding this and even sent them a video showing the same. They are not responsive at all and seem to not care about this. The car had sidetracked due to no visibility (Wouldn't consider a crash but almost one)This happened multiple times and is really a big safety concern. We were in the middle of woods when this happened and my wife was alone the other time…

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Electrical System
11
ODI 11406627 · 200 mi

1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND. 2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.

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ODI 11452982

Multiple phantom braking incidents using cruise control on 2 lane roads when there is no hazard

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ODI 11467378

We are experiencing two issues with our Tesla Y, one of which I have come to learn is common. That issue is the cruise control will suddenly "disengage" forcing the brakes on, either actively or just through the regenerative components. This has happened in several conditions from high speeds on interstates (>55 MPH) and on smaller state highways (<55MPH). The primary concern is being rear ended by cars following; effectively the Tesla is "brake checking". I am not aware of Tesla pushing updates or addressing this issue in any typeof inspecti…

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9
ODI 11452409

Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.

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ODI 11452664

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house…

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ODI 11473104

Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there bu…

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15
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

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ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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9
ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11438233

What component or system failed or malfunctioned, and is it available for inspection upon request? The Dashboard and yes. How was your safety or the safety of others put at risk? car display has unexpectedly rebooted while I was driving, my display rebooted. It crashed when my passenger was attempting to read the release notes while I was driving. It was night, and after it rebooted, the part of the screen that shows the car and road flashed white, blinding me while driving. I lost the ability to signal or determine if it's signaling, no speed …

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ODI 11504929

Tesla Y Unintended Acceleration! Driving my Tesla I got a phone call that did not show up on screen then 1-3 seconds later my car took control of itself and rapidly accelerated. I had NO control with no steering or brakes. Powerless inside an accelerating vehicle! The car then crashed up on the median through a private community light post and into a tree. The car did not stop until the battery was severed and destroyed by the tree. All airbags went off and all glass shattered. There was no prior warning at all. Insurance adjuster deemed the ca…

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21
ODI 11396163 · 20 mi

WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN J…

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ODI 11402907 · 15 mi

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS …

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ODI 11412799 · 440 mi

I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATI…

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2
ODI 11452664

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house…

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ODI 11757562

On XXX, while driving southbound on XXX from [XXX] toward [XXX], my vehicle’s center display (MCU) crashed and rebooted at highway speed, leaving me with no screen for approximately 5–10 minutes. Sequence of events: 1.Earlier in the drive, while using Full Self-Driving (Supervised) v14 Lite, the vehicle exhibited phantom braking and speed oscillation (repeatedly cycling between approximately 73, 70, and 72 mph without cause). I disengaged FSD and switched to standard Autopilot. 2.During this portion of the drive, three alert codes appeared: UI_…

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12
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

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ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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Forward Collision Avoidance: Warnings
70
ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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ODI 11431850

This 2021 Tesla Model Y struck and killed a motorist who was outside of his disabled vehicle with the hazard flashers functioning on the motorist's vehicle. I represent the wife of the deceased. You are already investigating this accident as part of a larger investigation. See article below. The wife of the deceased, [XXX] , was on the phone with him when he was struck and killed and is a witness who you would likely want to interview as part of your investigation. I also am in possession of the disabled vehicle in an unaltered state and av…

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65
ODI 11414621 · 4,000 mi

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

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ODI 11431685

What component or system failed or malfunctioned, and is it available for inspection upon request? Adaptive cruise control is unusable on small 2 lane hwy. How was your safety or the safety of others put at risk? Car would brake hard by itself without any obstacle for miles in front of the car. It also brakes randomly following another car or if it detects traffic on the opposite lane. Car would also brake randomly if there was another vehicle behind which almost caused an accident. Has the problem been reproduced or confirmed by a dealer…

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ODI 11440598

Very often when "autopilot" or "traffic aware cruise control" are activated on two lane roads (county or state highways) and there is oncoming traffic the system will alarm and brake hard as though the car is about to have a head on collision. This is a safety hazard because if anyone is following me when this happens it would be very easy to get rear-ended. This problem has been happening since I purchased the car and has been reported to Tesla 4 times along with videos of the incidents and they refuse to fix it.

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8
ODI 11450194

Unexpectedly slamming on my brakes in response to imagined hazards, such as oncoming traffic on two-lane roads. This happens often and I have to shut off this feature to avoid a spin out on icy roads. Very hazardous. overly sensitive to trucks in the opposite lane. Car lurched from 50 mph to a near-stop in response to a large truck. Is this phantom braking?

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ODI 11450225

I drive on the highway from Dallas to Austin to Houston every week. Every trip I have about 2-4 phantom braking incidents at full speed. It seems to occur at similar points every time. It is incredibly alarming and I have to slam on the accelerator to not cause an accident. This needs to be repaired.

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ODI 11450322

Phantom braking!! It's happening almost everytime I engage autopilot and it's unfortunate because this system would be amazing if it wasn't do this issue. Anytime I'm in a 2 way highway and I have a semi or a large vehicle coming my way on the opposite lane it decides to slow down from the speed limit around 75mph in Texas all the way down to 35mph, which makes for a dangerous condition and puts me at risk of getting rear ended. I have reached out to Tesla Service and they said they can't do nothing about it. I have videos of these incidents bu…

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7
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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ODI 11449908

Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.

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ODI 11450194

Unexpectedly slamming on my brakes in response to imagined hazards, such as oncoming traffic on two-lane roads. This happens often and I have to shut off this feature to avoid a spin out on icy roads. Very hazardous. overly sensitive to trucks in the opposite lane. Car lurched from 50 mph to a near-stop in response to a large truck. Is this phantom braking?

Look up ODI 11450194 at NHTSA ↗

8
ODI 11451979

First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The “P” was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundred…

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ODI 11452798

I am aware that NHTSA is investigating Tesla over the emergency braking issue when using its advanced features. When I have read articles about this they always reference auto pilot or full self driving. I wanted to make sure you knew that this issue also impacted adaptive cruise control. When I brought my Model Y home in August of last year I quickly learned I could not safely use the adaptive cruise control. I live in rural NE Iowa, and mainly drive on two lane roads. If I was on a downhill slope and meeting a vehicle with any kind of h…

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ODI 11452948

These issues occur w/ no warning, occur randomly, in all conditions. Issue 1. Vehicle randomly slams on the brakes with no obstructions or vehicles in front. This occurs at highway speeds as well as neighborhood speeds. I'm worried about being rear-ended. This occurs daily. Issue 2. Vehicle thinks oncoming traffic is in same lane and attempts to emergency stop. Issue 3. Upon changing lanes, using auto lane change, vehicle serves back I to lane for no reason.

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2
ODI 11452664

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house…

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ODI 11757562

On XXX, while driving southbound on XXX from [XXX] toward [XXX], my vehicle’s center display (MCU) crashed and rebooted at highway speed, leaving me with no screen for approximately 5–10 minutes. Sequence of events: 1.Earlier in the drive, while using Full Self-Driving (Supervised) v14 Lite, the vehicle exhibited phantom braking and speed oscillation (repeatedly cycling between approximately 73, 70, and 72 mph without cause). I disengaged FSD and switched to standard Autopilot. 2.During this portion of the drive, three alert codes appeared: UI_…

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—0
Steering
5
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11481317

Autopilot was on during a light rain event where I was traveling less than the posted speed limit on the I95 northbound Highway. The autopilot appeared to force the car to abruptly jolt the steering wheel/tires, causing a slip/ hydroplane of the front end which forced the car into a left/sideways slide across the highway. The car slid sideways for about 100 feet or so before going straight into the concrete divider along the Highway (front driver side initial impact, then rear driver side 2nd impact). Control could not be regained with the ve…

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ODI 11655447

The Adaptive cruse control would stop working off an on. also it would give false land departure warnings causing driver to swerve thinking they were going to run into another care

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7
ODI 11449873

While on a 475 mile road trip, my vehicles emergency brake system was activated while using cruise control on more than one occasion with no visible hazard ahead of me. This caused my car to brake at speeds upward of 70 miles per hour on two lanes highways, leaving me to fear that any car behind me could easily rear end me and harm me or my children who were in the backseat. On another occasion during this same trip, the weather began to turn. Snow began to fall heavily leading to poor road conditions. My model y activated corrective steering …

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ODI 11473104

Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there bu…

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ODI 11491627

When i was traveling at speed around 70mph on highway. Tesla has applied emergency brakes and locked the steering, which made telsa rotate(spinned) 3 times on its own and stopped.luckily no vehicles were near on either ways. The vehicle was all the way stopped on opposite road and I was able to start after some seconds it stopped and started my driving. No vehicles were near or nothing approached to apply emergency brakes. When contacted telsa they told to schedule service appointment and no help was given.

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16
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

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ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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6
ODI 11416497

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TES…

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ODI 11481317

Autopilot was on during a light rain event where I was traveling less than the posted speed limit on the I95 northbound Highway. The autopilot appeared to force the car to abruptly jolt the steering wheel/tires, causing a slip/ hydroplane of the front end which forced the car into a left/sideways slide across the highway. The car slid sideways for about 100 feet or so before going straight into the concrete divider along the Highway (front driver side initial impact, then rear driver side 2nd impact). Control could not be regained with the ve…

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ODI 11491417

At night the wipers run when cruise control is engaged even though the windshield is clean and there is no precipitation. This situation also occurs when Autopilot is engaged. I've complained to Tesla's service center about this issue. I have text documentation to attach as evidence. A web search indicates there are many Tesla owners complaining about these issues for years. I've owned the car for 16 months and only in the last 2 months has this problem started. My daughter has the same car and does not have this problem. Years of complaints by…

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1
ODI 11471962

The car suddenly stops responding with the entire system seems to be shut down. I cannot access any controls including lights, brakes and any other safety features. I reached out to tesla regarding this and even sent them a video showing the same. They are not responsive at all and seem to not care about this. The car had sidetracked due to no visibility (Wouldn't consider a crash but almost one)This happened multiple times and is really a big safety concern. We were in the middle of woods when this happened and my wife was alone the other time…

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12
ODI 11416580 · 2,500 mi

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT’S NOT MY FAULT AND THAT’S ILLEGAL AND UNFAIR

Look up ODI 11416580 at NHTSA ↗

ODI 11416634 · 2,500 mi

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO A…

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

227 mentions · 21.0% of complaints

Median mileage: 7,172 mi (20 usable records).

ODI 11395858 · 1,200 mi

WENT TO STOP ON BELLFLOWER AVE IN LONG BEACH AROUND 8 AM 2/11/21 TO TURN IN TO THE LONG BEACH VA AND HAD LOSS OF BRAKE PRESSURE. BASICALLY STOPPED FROM REGENERATIVE BRAKING. HAD TO PUSH BRAKE PEDAL TO THE FLOOR TO ENGAGE AT ALL. THANKFULLY DID NOT HAVE AN ACCIDENT. TESLA FOUND AN INTERNAL FAILURE OF A BRAKE CALIPER WITH A LEAK. THIS IS UNACCEPTABLE QUALITY CONTROL FOR A BRAND NEW CAR. THANKFULLY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENED OR GOD FORBID, WITH MY KIDS IN THE CAR.

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ODI 11422581

Phantom braking is a known problem with the Tesla Model Y. My adaptive cruise control has malfunctioned 2 times in 1 week. It's a very dangerous situation. Apply panic braking when the road has very little traffic and no curves. No warning signs at all. I reported the 2 incidents to Tesla. They essentially said that there was nothing they could do.

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ODI 11427878 · 2,800 mi

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at 65 mph, the steering wheel seized and the brakes failed to engaged. The vehicle went into autocorrect on its own and was swerving then crashed into a semi truck. No medical attention was received on the scene but the contact later seeked medical attention. A police report was filed. The vehicle was towed to a Tesla approved collision repair center. The dealer was made aware of the failure and informed the contact that they will escalate the file over to headquarter …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

54 mentions · 5.0% of complaints

Median mileage: 18,000 mi (35 usable records).

ODI 11422193 · 2,000 mi

The contact owns a 2021 Tesla Model Y equipped with Continental Pro Contact RX tires, Tire Size 5255/4R/19XL(N/A). While driving at approximately 60 MPH, the contact stated that the front driver side tire popped as the low air pressure warning light appeared on the instrument panel. The contact pulled the vehicle over and had the vehicle towed to an independent tire mechanic. The mechanic could not determine the cause of the tire failure and did not have the proper tire size to replace the defective tire. The tire mechanic was finally able to o…

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ODI 11425174 · 2,000 mi

The contact's sister owns a 2021 Tesla Model Y. The contact stated that while her sister was driving on the highway(speed unknown) with the autopilot engaged, an 18-wheeler drifted into her lane and hit her vehicle. Due to the impact, her sister's vehicle hit another vehicle and bounced back and forth between both vehicles. The vehicle continued to the drive despite the accident and no warning lights illuminated on the instrument panel. The airbags also failed to deploy. A police report was filed. The contact's sister and her mother, the passen…

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ODI 11432896 · 3,000 mi

The contact owns a 2021 Tesla Model Y. The contact stated while driving at various speeds, the vehicle would slow down without warning while using the smart cruise control feature. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

33 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11450129

Traveling at 70mph on a highway with no cars in front using Autopilot with steering assist. The car suddenly braked hard and came to almost 35mph before quickly regaining speed. Had a car behind me that could have rear ended me on the highway. This was one of many times has happened but this was the most severe.

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ODI 11469197

There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is …

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ODI 11471459

Steering wheel locked up and would not let driver navigate off-ramp from freeway. Car attempted to force driver to merge into a stopped lane. Auto-pilot features engaged in screen but they were not manually activated. Car attempted to cause an accident.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

18 mentions · 1.7% of complaints

Median mileage: 70 mi (1 usable records).

ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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ODI 11430170

While leaving a parking lot, the vehicle lurched and felt like anti lock brakes kicked in and the car stopped working. The monitor had multiple alerts including saying to get out and back in the vehicle and it may allow me to resume driving. It did not. The vehicle stopped and just would not allow me to drive, pull over or move the car in any way. The park, neutral, drive options were gone. If I were on a highway I most likely would have caused multiple accidents. Extremely scary and not normal. Seems like other tesla forums call this issue…

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ODI 11443833

On two occasion, our brand new Tesla model Y lurched forward from a complete stop. The first time, on 2021/10/09 at 4:36pm I was at a car wash and trying to put the car in neutral. Fiddling with the gear selector, the car jumped forward without me touching the pedals. I hit the breaks and neither the car or anyone else was injured. The second time, on 2021/10/25 at 8:10 am, my wife was dropping off the kids at school. At full stop the car lurched forward again without her touching the pedals or the speed controller. The car hit the car in front…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

7 mentions · 0.6% of complaints

Median mileage: 20 mi (1 usable records).

ODI 11396163 · 20 mi

WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN J…

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ODI 11488745

I started a drive from my house. I entered a destination into the NAV system, it plotted a route. I then proceeded to start my drive. When I tried to backup, the backup cameras did not display any video, I waited over 1 minute and there was still no video. I then proceeded with my drive. The car would not start the cruise control, autopilot or FSD functions. Whenever I tried to engage the systems the car would state that they are unavailable. At this time, I also noticed that the NAV system was not updating the display, it continued to display …

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ODI 11531125

1.What component or system failed or malfunctioned, and is it available for inspection upon request? After closing the passenger side door, The 12v battery that controls the Tesla cabin died without any prior warning or car notification that it needed to be replaced, as a result the car instantly powered down , disabling the a/c, windows and door locks and we were unable to open the doors to access the car. 2. How was your safety or the safety of others put at risk? At the time of the event no, just our personal belongings were trapped inside …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Stalling or loss of power

7 mentions · 0.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11469197

There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is …

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ODI 11474647

The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.

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ODI 11498530

11/29/23: vehicle begins to flash warning alerts (e.g., traction control disabled, lane departure warning unavailable), then power steering stopped working, and brakes pulsed violently when used (almost like ABS was active). Software update was available shortly thereafter, assumed this would remedy the situation. 12/5/23: same problems recur (loss of power steering, odd braking behavior, vehicle alerts). Vehicle was towed to Tesla for service. Tesla was able to ID the alerts in the vehicle history but could not identify the root cause. Took…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b