Auto Recall Watch
U.S. public vehicle records

2024 Tesla MODEL Y: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

323 owner complaints analyzed

5 distinct recall campaigns

8,790 mi median reported failure mileage

Scope: 2024 model year. Data updated: . 23 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 74 of 323 complaints (22.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior7523.2%
Steering behavior4313.3%
Electrical and battery issues257.7%
Transmission and shifting61.9%
Engine operation10.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
74
Forward Collision Avoidance: Automatic Emergency Braking
62
Unknown Or Other
55
Electrical System
51
Back Over Prevention: Sensing System: Camera
47
Forward Collision Avoidance: Warnings
37
Vehicle Speed Control
35
Lane Departure: Blind Spot Detection
27
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control74
Forward Collision Avoidance: Automatic Emergency Braking62
Unknown Or Other55
Electrical System51
Back Over Prevention: Sensing System: Camera47
Forward Collision Avoidance: Warnings37
Vehicle Speed Control35
Lane Departure: Blind Spot Detection27

Forward Collision Avoidance: Adaptive Cruise Control: 74; Forward Collision Avoidance: Automatic Emergency Braking: 62; Unknown Or Other: 55; Electrical System: 51; Back Over Prevention: Sensing System: Camera: 47; Forward Collision Avoidance: Warnings: 37; Vehicle Speed Control: 35; Lane Departure: Blind Spot Detection: 27

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
3
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,9993
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 19; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (19). 300 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
155
2025
92
2026
76
Complaints over time data
CategoryCount
2024155
202592
202676

2024: 155; 2025: 92; 2026: 76

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 75 complaint narratives. Steering behavior appears in 43 complaint narratives. Electrical and battery issues appears in 25 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11571127 · 2024-02-09 (February 9, 2024)

Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works.

Owner-reported narrative. Look up ODI 11571127 at NHTSA ↗

Owner report 11571132 · 2024-02-09 (February 9, 2024)

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Owner-reported narrative. Look up ODI 11571132 at NHTSA ↗

Owner report 11571306 · 2024-02-11 (February 11, 2024)

Unintentional acceleration

Owner-reported narrative. Look up ODI 11571306 at NHTSA ↗

Owner report 11572574 · 2024-02-18 (February 18, 2024)

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Owner-reported narrative. Look up ODI 11572574 at NHTSA ↗

Owner report 11574006 · 2024-02-26 (February 26, 2024)

We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported …

Owner-reported narrative. Look up ODI 11574006 at NHTSA ↗

Owner report 11577206 · 2024-03-13 (March 13, 2024)

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Owner-reported narrative. Look up ODI 11577206 at NHTSA ↗

Owner report 11580588 · 2024-04-02 (April 2, 2024)

Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.

Owner-reported narrative. Look up ODI 11580588 at NHTSA ↗

Owner report 11580908 · 2024-04-03 (April 3, 2024)

The headlamp design of the 2024 Tesla Model Y creates a shadow (or shadows) that cannot be adjusted away. These shadows could be a contributing factor if an accident were to occur. Tesla Service has stated there is nothing more they can do regarding adjustment. Initially, there were two shadows. The user-friendly headlamp adjustment on the touchscreen allows only up-down adjustment after the system self-calibrates. Tesla Service manually adjusted the physical headlamps but did not resolve the shadows. This adjustment merely relocated the shadow…

Owner-reported narrative. Look up ODI 11580908 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

NHTSA campaign record ↗
24V886000 · Seats:Front Assembly:Recliner

Reported: 2024-11-22 (November 22, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

Consequence: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.

Remedy: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.

NHTSA campaign record ↗
24V935000 · Tires:Pressure Monitoring And Regulating Systems

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

NHTSA campaign record ↗
25V002000 · Back Over Prevention:Software | Electrical System

Reported: 2025-01-06 (January 6, 2025)

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

323 unique complaints in this selection. Analysis snapshot: 2026-09-30.

7.1%Usable mileage23 / 323 records
100.0%Valid incident date323 / 323 records
100.0%Valid filing date323 / 323 records
100.0%Ordered incident and filing dates323 / 323 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20192020202120222023202420252026
Forward Collision Avoidance: Adaptive Cruise Control
0Unavailable

No examples available for this selection.

7225.8%
ODI 11378667 · 4,000 mi

MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT …

Look up ODI 11378667 at NHTSA ↗

41038.0%
ODI 11396221 · 100 mi

VEHICLE MADE A SUDDEN RIGHT TURN WHEN IT WAS ON AUTO PILOT AND BECAUSE OF THAT THERE ARE MINOR COSMETIC DAMAGES TO WHEEL AND TIRE. MANUFACTURER DOESN'T ACCEPT ANY FAULT WHEN IT WAS HUMANLY IMPOSSIBLE TO CONTROL THE VEHICLE BECAUSE OF SUDDEN TURN.

Look up ODI 11396221 at NHTSA ↗

34139.5%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

30426.1%
ODI 11497826

I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I respond…

Look up ODI 11497826 at NHTSA ↗

7422.9%
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Look up ODI 11572574 at NHTSA ↗

2626.3%
ODI 11627913

We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.

Look up ODI 11627913 at NHTSA ↗

6015.9%
ODI 11663292

The incident occurred on [XXX] around [XXX] (from the dashcam footages) in a highway (don't know the place, but I have a police report). I was driving my Tesla model Y 2026 with Full Self-Driving (FSD v13.2.8) Beta engaged when the vehicle suddenly off the road and hit the fence on shoulder. I retrieved dashcam footage from the incident, including footage leading up to and during the accident. the FSD system malfunctioned, the car is in a body shop and is available for inspection upon request if done quickly; Huge risk to myself and others bec…

Look up ODI 11663292 at NHTSA ↗

Forward Collision Avoidance: Automatic Emergency Braking
0Unavailable

No examples available for this selection.

4415.8%
ODI 11376740 · 900 mi

WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STATE PARKWAY IN NJ. WE DID REPORTED TO TESLA VIA VOICE COMMAND BUT NO WE BEEN SCARE DRIVING THE TESLA ON CRUISE CONTROL OR AUTO PILOT AND WORRIED ABOUT REAR END ACCIDENT. ITS VERY DANGEROUS AND SAFER ISSUE. THERE HAS BEEN NO RESPONSE FROM TESLA. WHILE RESEARCHING ABOUT PANTHOM BREAKING IN TES…

Look up ODI 11376740 at NHTSA ↗

32830.4%
ODI 11412816

I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS "FULL SELF-DRIVING" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. "DRIVER ASSISTANCE STANDARD" AND "DRIVER ASSISTANCE PLUS" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE…

Look up ODI 11412816 at NHTSA ↗

27631.9%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

23320.0%
ODI 11494322

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

Look up ODI 11494322 at NHTSA ↗

6219.2%
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

2323.2%
ODI 11631360

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: e…

Look up ODI 11631360 at NHTSA ↗

5013.2%
ODI 11658970

I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I have contacted Tesla Support requesting a diagnostic and explanation, but I believe this incident should also be reviewed as a potential safety defect.

Look up ODI 11658970 at NHTSA ↗

Unknown Or Other
0Unavailable

No examples available for this selection.

5620.1%
ODI 11344161 · 2,000 mi

SECONDARY FRONT HOOD SAFETY LATCH FAILED CAUSING MY HOOD TO OPEN WHILE ON HIGHWAY

Look up ODI 11344161 at NHTSA ↗

13612.6%
ODI 11395161 · 3,700 mi

MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE. THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN…

Look up ODI 11395161 at NHTSA ↗

11913.8%
ODI 11446782

The side pillar cameras on the Tesla are not sealed and contain moisture. I live in Minnesota and this moisture will frost over in cold weather, thereby blocking these cameras and disengage autopilot while driving or make it unusable.

Look up ODI 11446782 at NHTSA ↗

14812.7%
ODI 11497530

The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa.gov website is not updated accordingly

Look up ODI 11497530 at NHTSA ↗

5517.0%
ODI 11571132

Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.

Look up ODI 11571132 at NHTSA ↗

2323.2%
ODI 11631531

Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.

Look up ODI 11631531 at NHTSA ↗

11831.2%
ODI 11661437

Hello, I am not sure if it is related or not, but I updated to the latest FSD software overnight 2025.14.6 This happened this morning during my first FSD after the update. When at the traffic light to turn left onto the highway my car suddenly did a 90 degree turn and entered the highway on the completely wrong side, directly into oncoming traffic. This happened this morning at approximately 450-500am PST. It turned and made such a sharp left that I had to grab the wheel and take over. But it was too late, it was already on the WRONG SIDE …

Look up ODI 11661437 at NHTSA ↗

Vehicle Speed Control
0Unavailable

No examples available for this selection.

3512.5%
ODI 11366572 · 420 mi

I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE …

Look up ODI 11366572 at NHTSA ↗

15914.7%
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

Look up ODI 11376690 at NHTSA ↗

13715.9%
ODI 11441393

When using cruise control on normal two way traffic roads during the day or at night: the car will brake aggressively because of proper oncoming traffic from the other lane. The system has been very poorly designed such that it only works on wide separated highways and there is no way to switch off this feature. I have already had two near accidents where the vehicle behind me didn’t expect my car to slow down so quickly for no reason. This is extremely dangerous.

Look up ODI 11441393 at NHTSA ↗

16414.1%
ODI 11494058

I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. car was towed to service center. 1a. Q: What component or system failed or malfunctioned A: car's power system failed. 1b. Q: is it available for inspection upon request? A: I don't know. 2. Q: How was your safety or the safety of other…

Look up ODI 11494058 at NHTSA ↗

3510.8%
ODI 11571306

Unintentional acceleration

Look up ODI 11571306 at NHTSA ↗

1010.1%
ODI 11634420

2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoida…

Look up ODI 11634420 at NHTSA ↗

307.9%
ODI 11673710

While driving along a few roads using Traffic Aware Cruise Control (TACC) or AutoPilot (AP), the car will suddenly brake for no reason at all. Speeds reduced from 75 to 50 in 2 seconds. Had there been a car close behind me, we may have collided. I am able to reproduce this on several other roads as well. I have not yet reported this to the manufacturer, but a review of internet forums shows this to be a relatively common occurrence among owners. They refer to this as Phantom Braking.

Look up ODI 11673710 at NHTSA ↗

Service Brakes
0Unavailable

No examples available for this selection.

3612.9%
ODI 11363598 · 1,500 mi

OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID …

Look up ODI 11363598 at NHTSA ↗

17716.4%
ODI 11389612 · 640 mi

WHEN THE GAS PEDAL IS RELEASED AT SPEEDS GREATER THAN 15MPH, THE REGENERATIVE BREAKING SYSTEM IS ENGAGED TO SUCH A DEGREE THAT THE TIRES BREAK TRACTION WHEN DRIVING ON SLIPPERY SURFACE LIKE SNOW OR ICE. THE CAR THEN GOES OUT OF CONTROL AND SLIDES IN AN UNCONTROLLED MANNER. THE CAR HAS VARIOUS SETTING FOR BREAKING, BUT EVEN THE SETTING THAT OFFERS THE LEAST BREAKING (CALLED "ROLL"), RESULTS IN SIGNIFICANT BRAKING ACTION WHEN THE GAS PEDDLE IS RELEASED AT SPEEDS ABOVE 15MPH' ENOUGH FORCE THAT DRIVER AND PASSENGERS FALL FORWARD AGAINST SEAT BELT…

Look up ODI 11389612 at NHTSA ↗

13115.2%
ODI 11449612

Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.

Look up ODI 11449612 at NHTSA ↗

15113.0%
ODI 11494322

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

Look up ODI 11494322 at NHTSA ↗

257.7%
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

Look up ODI 11572574 at NHTSA ↗

1515.2%
ODI 11631682

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into cus…

Look up ODI 11631682 at NHTSA ↗

256.6%
ODI 11658970

I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I have contacted Tesla Support requesting a diagnostic and explanation, but I believe this incident should also be reviewed as a potential safety defect.

Look up ODI 11658970 at NHTSA ↗

Steering
0Unavailable

No examples available for this selection.

259.0%
ODI 11352580 · 1,000 mi

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL Y TO FILE THIS COMPLAINT. THIS COMPLAINT AFFECTS EVERY MODEL Y ON THE ROADS. HERE IS A DISCUSSION THREAD IN WHICH SEVERAL OWNERS REPORT THAT VITAL NUTS ON THE SUSPENSIONS ARE VIBRATING LOOSE AND FALLING OFF. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ SEVERAL OF THE POSTERS INDICATED THAT THEY WOULD BE REPORTING THIS PROBLEM TO NHTSA BUT THEY WILL PROBABLY NOT BECAUSE THEY ARE "SUPPORTING THE MISSION! THE MANUFACTURERS OF THE L…

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938.6%
ODI 11386558 · 300 mi

CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE W…

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586.7%
ODI 11448397

On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramo…

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21118.1%
ODI 11504846

I bought this car on January 24, 2023, I was driving with my family on Route 1 South in Woodbridge, NJ and all the sudden steering wheel fall January 29, 2023 . Was lucky there was no car behind and able to pull on divider. https://twitter.com/preneh24/status/1619889507133976580?s=48&t=-diw7ET9CNnRr31mHffyfw

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247.4%
ODI 11582573

While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle. By quickly taking over steering and speed control, I was able to avoid a collision. A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me. Again, I had to take over control. Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it …

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88.1%
ODI 11631682

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into cus…

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4411.6%
ODI 11668493

I owned the vehicle less than a month, using full supervised drive, FSD. Today 6/22/2025 1:45 PM almost had an accident. The vehicle was in the right made a left turn crossing a yellow line, then made a turn in a white line, in front of the vehicle behind me. I took control of the vehicle to proceed in the correct lane. On another occasion it made a right turn, corrected itself to the left lane as it should have done. I am hearing impaired, focus on the road, cannot look at the screen monitor while driving. The vehicle stopped, advised me FSD w…

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Electrical System
0Unavailable

No examples available for this selection.

269.3%
ODI 11354647 · 1,300 mi

INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMPUTER DISPLAYED AN "UNABLE TO DRIVE" MESSAGE (ERROR CODE DI_A137) AND INSTRUCTED US TO PULL OVER. SINCE WE WERE ON A 2-LANE ROAD WITH NO SHOULDER WE PROCEEDED TO THE NEAREST DRIVEWAY (TURNING LEFT TO A DRIVEWAY AT ~1105 W JACK LONDON BLVD). THE CAR VIBRATED VIOLENTLY THEN SHUTDOWN. THE ESTI…

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12511.6%
ODI 11387972 · 2,000 mi

I AM REACHING OUT TO SAY THAT I SAW THE MODEL S AND X RECALL FOR TOUCHSCREEN GLITCHES. I HAVE A MODEL Y 2021 AND I'M EXPERIENCING MANY OF THE SAME CONCERNS AND ISSUES WITH LOSS OF SAFETY FEATURES LIKE BACK UP CAMERA, PROXIMITY CENSORS, LAND CHANGE, AND MORE. THIS TENDS TO HAPPEN WHEN I ENTER THE CAR AND START MOVING. IT WON'T RESOLVE ITSELF TILL I LEAVE THE CAR, WALK AWAY, AND REENTER THE CAR.

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9410.9%
ODI 11448397

On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramo…

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1028.7%
ODI 11502643

When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue.

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5115.8%
ODI 11571306

Unintentional acceleration

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1515.2%
ODI 11628115

Safety is the first think that I believe

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369.5%
ODI 11664977

My 2026 model Y won't stop on the road when I released the gas paddle and even i felt it speeded up a little bit at 35 miles.it put me, my [XXX] daughter and other's safety at risk. I hit on the brake and feel need to hit harder abnormally to slow the car not even mention to stop the car. It took me long way to stop the car. At Once I stopped the car, it tried to speed up and I hit the paddle again. right after, then it tried to rocking back and forth and vibrated finally stopped. I tried serval time to repeat the issue it still exits. and…

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Forward Collision Avoidance: Warnings
0Unavailable

No examples available for this selection.

196.8%
ODI 11378492 · 1,400 mi

MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER. IT WAS AS THOUGH THE CAR TOOK OVER ON IT OWN. THERE WAS NO REASON FOR ME TO HAVE MY FOOT ON THE ACCELERATOR AND I WAS STOPPED 6 FEET BACK FROM THE PICKUP IN FRONT OF ME. I AM NOW AFRAID SOMETHING IS WRONG WITH THE CAR CAUSING THIS TO HAPPEN AND IT SHOULD BE EVALUATED BY TESLA. I REPORTED…

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1049.6%
ODI 11376690 · 70 mi

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

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758.7%
ODI 11442044

Driving on two-lane highway, speed limit 55mph, with Tesla traffic aware cruise control enabled. Multiple instances of the car automatically applying heavy braking when cresting a hill or when a large vehicle oncoming. These incidents occurred when there was no traffic immediately ahead in my traveled lane. Luckily there wasn't a vehicle following me closely or I could've been hit from behind.

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927.9%
ODI 11498819

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.

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3711.5%
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

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99.1%
ODI 11631875

Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however service has been delayed for several weeks ( now 9 Jan 2025). The car does not feel sufficiently safe to drive with the impaired mirror visibility couples with the lack of any cameras or safety features working.

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349.0%
ODI 11663292

The incident occurred on [XXX] around [XXX] (from the dashcam footages) in a highway (don't know the place, but I have a police report). I was driving my Tesla model Y 2026 with Full Self-Driving (FSD v13.2.8) Beta engaged when the vehicle suddenly off the road and hit the fence on shoulder. I retrieved dashcam footage from the incident, including footage leading up to and during the accident. the FSD system malfunctioned, the car is in a body shop and is available for inspection upon request if done quickly; Huge risk to myself and others bec…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range12,401 mi4 (sparse)
ODI 11591770 · 6 mi

The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure co…

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ODI 11666241 · 16,011 mi

The contact owned a 2024 Tesla Model Y. The contact's daughter was driving at approximately 30 MPH when the vehicle had independently accelerated. The contact said that her daughter drove through an intersection and crashed into another vehicle. The contact's vehicle crashed into the other vehicle's driver's left front door. The contact stated that her vehicle's front end was crushed, and the other vehicle's driver's side door, driver's side rear wheel, and tailgate were damaged. The contact stated that both vehicles had to be towed. The contac…

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ODI 11691875 · 8,790 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the front driver’s side seat failed to adjust to the intended position while the digital screen was in use. No warning light was illuminated. In addition, the contact stated that when the manual front driver’s side seat control pad was in use, the manual front seat control pad felt fragile and moved the front driver’s side seat forward into the steering wheel. The vehicle was taken to a local dealer, and the front driver’s side seat control pad…

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Vehicle Speed ControlToo few reports for a range13,133 mi3 (sparse)
ODI 11613686 · 7,608 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while driving approximately 15 MPH the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into a second vehicle. During the crash, the frontend of the vehicle was severely damaged but the air bag did not deploy. The contact sustained a right-hand injury that did not require medical treatment. Three occupants from the second vehicle sustained undisclosed injuries and were transported to the hospital. A police report was t…

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ODI 11644496 · 13,133 mi

The contact owns a 2024 Tesla Model Y. The contact stated while parking the vehicle in front of the garage at the residence, the contact removed her foot from the accelerator pedal and the vehicle accelerated independently and crashed into the garage door. The contact stated that the garage door was damaged. The contact called the Insurance company to report the failure and emailed pictures of the crash. No warning light was illuminated. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of …

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ODI 11746167 · 14,000 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while driving 25 MPH and making a right turn into an alley with another vehicle approaching, the contact stopped to reverse; however, while using the tap feature, the vehicle unintendedly accelerated and crashed into a concrete barrier twice. The vehicle was uncontrollable. The contact stated that the air bags failed to deploy. The crash was not captured on the camera inside the vehicle. A Police report was filed. There was no injury reported. The vehicle was towed to a towing lot a…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V886000 · 2024-11-2224V935000 · 2024-12-1725V002000 · 2025-01-0676 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1015None
ODI 11617655

•What component or system failed or malfunctioned, and is it available for inspection upon request? oApparent seat cushion/leather-type material. Possible others. •How was your safety or the safety of others put at risk? oThe seat melted stuck to a gym (drawstring) bag I had placed on it. When removed, the hot, sticky parts of the seat stuck to my bag and hands. I was put at risk for potential burns. oA person could get stuck on the seat potentially putting them at risk when not being able to exit the vehicle if needed in a safety situation.…

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ODI 11618328

I was driving on [XXX] across Kansas and my car suddenly braked hard. I was in cruise control when it occurred. I was not in automated driving mode as I don’t have that feature. This happen once before earlier this year on a two lane highway when a truck was coming toward me in the opposite lane. This time I was on a 4 lane highway with a large dividing median and there were no cars near me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11619010

The auto wipers come on multiple times a drive without water being on the windshield. This has been dangerous because the wipers will smear material across the windshield at the wrong times creating a visibility hazard. It almost caused a wreck where it activated smearing the windshield while the sun was directly ahead. Tesla’s response was the auto wipers are in Beta mode and I should turn them off to keep them from randomly coming on. This is a challenge since you have to use the center screen to find the wipers and activate them causing one …

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2024-111024V886000
ODI 11623196

The seat belt in the back right seat stopped latching after a few months of use. It’s where we buckle my child on his booster seat so I was very concerned that it failed

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ODI 11623343

While driving between 50-55 mph the Tesla applied emergency breaking even though there was nothing in front of us and no risk of accident. The car went from 55 to about 5-10mph in the matter of a second. We are lucky no one was directly behind us or it would have led to a high speed rear end accident.

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ODI 11624269

The car randomly restarts while driving and some functionalities doesn’t work like turn signal, ac, radio, headlight. It could lead to the accident. I reported to Tesla and they said it is fixed with reset. It is still happening.

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2024-127624V935000
ODI 11628260

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras comp…

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ODI 11628727

The low beam left headlight (matrix LED) has had a dark spot in the drivers view since the vehicle was purchased in new in March 2024. This dark spot limits visibility at night and I feel is a serious safety issue. It has almost caused me to hit a pedestrian on more than one occasion. I raised this issue with Tesla service immediately after taking delivery of the vehicle. It's still not fixed. I've had (4) completed service appointments and they have failed to fix it. Their last response was "this is how the matrix LED lights function." I…

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ODI 11628966

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

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2025-011925V002000
ODI 11634139

According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.

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ODI 11634231

Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over preventing the car from entering further into the intersection.

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ODI 11634257

I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE

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2025-024None
ODI 11640593

The seat belt buckle on the driver's seat failed to latch. After several attempts, it appeared to latch but did not make a clicking sound. The driver is unsure whether the seat belt is functioning properly. This is a new car, less than 5 months old.

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ODI 11640597

I was driving on a three-lane highway (I-495) using the adaptive cruise control (autosteer) when I suddenly noticed the car to my right dangerously veering toward my vehicle. In an attempt to change lanes to the left, my car wildly overcorrected to the left, nearly sending me into the highway median, followed by another overcorrection to the right. The steering wheel felt almost uncontrollable. Luckily no collision.

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ODI 11644496 · 13,133 mi

The contact owns a 2024 Tesla Model Y. The contact stated while parking the vehicle in front of the garage at the residence, the contact removed her foot from the accelerator pedal and the vehicle accelerated independently and crashed into the garage door. The contact stated that the garage door was damaged. The contact called the Insurance company to report the failure and emailed pictures of the crash. No warning light was illuminated. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of …

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2025-036None
ODI 11646199

Incident Details: Date & Time: [XXX] Driver: My spouse, Purpose of Trip: Personal (heading to a nearby soccer park) Location: [XXX] Weather & Road Conditions: Clear weather, dry roads, normal traffic conditions Driver Safety: The driver was wearing a seatbelt at the time of the incident Incident Description: My spouse was driving to the nearby soccer park with the vehicle in FSD mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car sudden…

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ODI 11646734

After update 2024.38.2 they introduced a "Active Curve Assist" which can't be disabled while using the cruise control. This has caused the car to excessively brake (70mph to 45mph), a couple times while a vehicle is following resulting in a near rear end collision and has created dangerous situations

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ODI 11647215

The steering wheel is locking up. First while parked and attempting to leave. It does eventually unlock and appears to not have what i would refer to as power steering. While driving it appears to not have power steering and the steering periodically locks up which i would immediately brake a have to repeatedly yank hard on wheel until it unlocks at this point as of the moment of this writing the steering wheel is completely locks up and cannot be yank out of lock at all. I have a video of some incidents happening. One heading into on coming tr…

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2025-041None
ODI 11657092

The backup camera system is not available, no camera visibility on any of the cameras, no sensors detection, blinkers only lit for 2 seconds and after that they are turned off automatically. Vehicle is not safe to drive with the risk of system failure while driving.

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2025-054None
ODI 11659346

The automatic rain-sensing wipers on my 2024 Tesla Model Y fail to activate during rain from delivery date, leaving the windshield uncleared and forcing manual activation. To be clear, this feature does not work at. This happens consistently and creates a significant safety hazard due to impaired visibility while driving. Tesla uses a camera-based system rather than a dedicated rain sensor, and despite service visits and software updates, the issue persists. I believe this presents an undue safety risk that should be investigated.

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ODI 11661750

Unintented Accelaration May 15th, 2025 - at about 2 pm the car was being parked in a small local shopping area parking lot by my wife. as she was pulling into the lot, the car suddenly accelarated and surged forward and she had to slam on the brakes to avoid any collision and getting out of control. after about 30 minutes, as she was pulling out of the parking in reverse, a similar experience, the car accelerated/surged backwards and she again had to slam the brakes to avoid any collision with other cars. this time, she also felt a loud thud …

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ODI 11662233

The vehicle was operating in Autopilot mode as it approached a right turn but was in the incorrect lane. The vehicle accelerated in an apparent attempt to merge into the correct lane and initiate the turn, but it approached the turn at an unsafe speed. I pressed the brake pedal, which disengaged Autopilot as expected, but the vehicle failed to slow down or stop. I attempted to manually complete the turn, but although I turned the steering wheel, the wheels did not respond. The vehicle continued forward at speed, struck a curb on the opposite si…

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2025-066None
ODI 11665868 · 26,000 mi

The contact owned a 2024 Tesla Model Y. The contact stated that it was raining while driving on the highway at 45 MPH when the vehicle began to hydroplane, no warning lights were illuminated, The contact attempted to slow down their vehicle however upon depressing the brake pedal the vehicle would not stop, and the vehicle immediatley spun around 2 times before crashing into a concrete barrier with the rear and front end of their vehicle. No property damage was reported, and the vehicle came to a stop upon impact. The airbags did not deploy. Th…

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ODI 11666241 · 16,011 mi

The contact owned a 2024 Tesla Model Y. The contact's daughter was driving at approximately 30 MPH when the vehicle had independently accelerated. The contact said that her daughter drove through an intersection and crashed into another vehicle. The contact's vehicle crashed into the other vehicle's driver's left front door. The contact stated that her vehicle's front end was crushed, and the other vehicle's driver's side door, driver's side rear wheel, and tailgate were damaged. The contact stated that both vehicles had to be towed. The contac…

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ODI 11667530

I was driving at a speed of 60 miles per hour in rainy weather when the car’s emergency braking system suddenly activated. At the same time, the steering wheel locked due to the braking, and I completely lost control of the vehicle. The car spun multiple times before crashing into the center divider of the highway and finally coming to a stop. This was an extremely dangerous incident from a safety perspective. This was the first time such a braking malfunction occurred. The incident has not yet been investigated by the insurance company, and n…

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2025-074None
ODI 11670693

On [XXX], at approximately [XXX], I was driving westbound on the [XXX], just before the [XXX] and [XXX] off-ramp, with my wife and our [XXX] baby in the car. While in traffic, I noticed the regenerative braking system was not slowing the vehicle down adequately, despite having a clear and sufficient distance from the big rig ahead of us. As the gap closed, I slammed down on the brake pedal, but it felt abnormally stiff and did not respond with the urgency or force expected. The vehicle failed to stop in time, resulting in a rear-end collision…

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ODI 11671053

FSD failed to break when another vehicle was making a right turn. I had to take over is a split second. I have dashcam footage but unable to upload in this form.

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ODI 11674618 · 25 mi

The contact owned a 2024 Tesla Model Y. The contact stated that while shifting the vehicle into drive (D), the vehicle inadvertently accelerated. The contact stated that he depressed the brake pedal, but the vehicle was gaining forward momentum. Additionally, the steering wheel would not turn right or left. No warning light was illuminated. The contact stated that the vehicle gained speed and crashed through a chain link fence and drove into an alley. The contact stated that the air bags deployed. The contact stated that the vehicle then crashe…

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2025-085None
ODI 11679426

The rims on this car are made so cheap it’s no way I should have this many crack and bent rims I been thru a total of 5 rims already and Tesla don’t offer u the rim protection until u replace a rim no matter how slow I drive my rim always seen to get cracked or bent on rail road tracks or even driving over a speed bump or going thru car wash

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ODI 11679657

the steering wheel used to be centered in the middle. when you turn right, its resistance would turn it left back to the center point. or when you turn left, its resistance would turn it back right towards the center point. so after each turn such as u-turn, one would grab the steering wheel lightly so it can slide back to the center position. i will call it the "no resistance" point for that centered steering wheel position. now the problem is, that no resistance point has moved a few degrees right and it brings the wheel with it. i now have t…

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ODI 11679677

Three different occasions, while utilizing adaptive cruise the car applied all breaks, causing me to lunge forward with the car coming to a complete stop. I did not see anything that would had caused the car to apply the breaks and the camera's did not record any obstacle. This was brought to the Tesla dealerships attention and I was told there is nothing that can be done about it. If I had not been wearing my seat belt, the potential emergency braking could had resulted in me sustaining a blunt force impact to my chest with the steering wheel,…

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2025-099None
ODI 11685040

Sun glare is a well-documented driving hazard, yet Tesla’s Y model’s visors are too short to offer sufficient coverage. This compromises driver safety and forces customers to seek aftermarket solutions for a problem rooted in design. A responsible manufacturer should address this defect directly. Driving home as sun was setting, I was completely BLINDED by the sun. It was terrifying as the visor was too short to stop the sun glare. I was lucky I didn’t hit something or somebody plus my own safety.

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ODI 11686167

I am filing this complaint to report a serious safety defect in the Tesla Model Y. On [date], my wife suffered a rear tire blowout at freeway speeds in our Tesla Model Y. Despite regularly checking tire tread depth and relying on Tesla’s built-in tire monitoring systems, the blowout occurred because the inside edges of the rear tires had worn down to exposed cords, while the outside tread still appeared to have ample depth. Tesla Service attempted to explain this away as “normal wear and tear” and a need for alignment. However, this is mislea…

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ODI 11686541

I would like to report an incident where Tesla FSD got confused by tire marks on a bridge deck and, soon after, by shadows on pavement. On both occasions, FSD steered the car across the double yellow before returning to its lane. There was no traffic and the car slowed down, so I let it play to see what would happen. Your site does not allow uploading videos so I'm providing Youtube links to the videos showing the incidents. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-1010None
ODI 11691875 · 8,790 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the front driver’s side seat failed to adjust to the intended position while the digital screen was in use. No warning light was illuminated. In addition, the contact stated that when the manual front driver’s side seat control pad was in use, the manual front seat control pad felt fragile and moved the front driver’s side seat forward into the steering wheel. The vehicle was taken to a local dealer, and the front driver’s side seat control pad…

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ODI 11692343

I was driving in McKinney, TX on [XXX] taking a friend to his destination. FSD (full self driving) was turned on and enabled for this drive. Normally the car is extremely good at noticing its surroundings, including school zones amidst other things. It is getting better all the time with software updates. However, I turned right into a school zone where the car did not notice that there were other cars going to pick up children. The school zone sign looked like it was abnormally above the ground and so there is a possibility FSD didn’t read it.…

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ODI 11693213

After Tesla Berkeley performed an alignment on my 2024 Model Y on July 22, 2025, the car suffered a complete systems failure while driving on the freeway. Within minutes of leaving the service center, multiple safety systems shut down at once , steering assist, emergency braking, lane keeping, stability control, etc... all turned off, and the car went into manual mode. The vehicle became extremely difficult to control at highway speeds, forcing me to steer and brake manually without assist. Because the Service Center was closed that evening, I …

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2025-1113None
ODI 11697069

I was driving the Tesla and coming up my circular drive(note I was driving uphill). The car suddenly accelerated and went out of control. I pumped the brake and took my foot off the accelerator but the car kept going and crashed into our house (sunroom) at end of the driveway at high speed > we went through the casement windows and brick foundation and would have gone through the other side window and down a hill and probably been killed if it were not for a heavy cast iron table that brought us to a stop. The airbags never opened.The car was …

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ODI 11697079

On [XXX] at ([XXX]]) my Tesla Model Y (VIN: [XXX] ) was **parked in Park/Hold mode** in the [XXX] The **GPS navigation was set to an address in the center of the park**. the address on the address log of the car navigation system. The **TESLA GPS navigation destination was set to a point marked in the middle of the park** (not a parking spot or road). **Without any driver input** (no accelerator pedal pressed, no hands on wheel), the vehicle **suddenly shifted into Drive, jumped the curb, and accelerated approximately more than 30 feet] into…

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ODI 11697194 · 6,000 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while the vehicle was making a right turn out of the parking lot in Full Self-Driving mode at approximately 2-3 MPH, it continued to turn to the right and crashed into a nearby parked vehicle. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 6,000.

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2025-1211None
ODI 11702699

I am reporting a potential safety defect related to premature rear tire wear on my 2024 Tesla Model Y Performance At 15,482 miles, on May 2, 2025, Tesla’s Paramus, NJ Service Center confirmed an alignment issue and performed a four-wheel alignment. At the same visit, they replaced both rear tires with Michelin Pilot Sport AS 4 275/35R21 103W XL and sold me a Tire Protection Plan for those tires (Tesla invoice #XXX). tesla_invoiceXXX The vehicle now has 24,460 miles. The rear tires have worn out in less than 10,000 miles and about 7 months s…

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ODI 11703492

Steering locked at 75 MPH on freeway. Model Y suddenly jerked left and locked, then jerked right and locked again. Loss of control and near-crash event. No road debris, no rain, no warnings on screen. Steering temporarily becomes unresponsive, requiring fight to correct. Tesla refuses repair because no alert code stored. Vehicle unsafe to drive.

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ODI 11704925

The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal HVAC operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle’s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safety risk to occupants and reduces visibility. Tesla diagnosed the issue and provided an estimated repair cost of approximately $3,235.00. The vehicle is j…

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2026-014None
ODI 11708194

Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged in for more than a year, started smoking and wire melted while vehicle was parked. If this would have happened while my wife was on the highway on the way to work and smoke suddenly appeared, it would have cause her to be startled and degrade her ability on a busy highway. This would have most likely have created a traffic incident in Memphis on highway 240. I asked the dealer if there were any reports of defective part and I was…

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ODI 11709512

Incident Description (in my own words): We were driving southbound on [XXX] from New Hampshire back to Boston in our Tesla Model Y. Traffic became increasingly congested and slowed to a crawl. My wife was driving, and I was in the front passenger seat working on my laptop. As traffic built up, my wife became momentarily distracted and did not apply the brakes in time. I noticed, in my peripheral vision, the vehicle ahead of us, a truck, suddenly filling the windshield. At that point, I heard the forward collision warning alert, but it activated…

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ODI 11710550

On [XXX], while operating my 2024 Tesla Model Y in Full Self-Driving (Supervised) mode, the vehicle experienced an Uncommanded Steering Input leading to a collision. The vehicle was traveling at a very low speed of approximately 5 mph in a clear, simple environment. Despite this walking pace, the FSD software failed to identify a visible concrete curb and initiated a sudden, sharp turn directly into the obstacle without any prior warning or driver input. The fact that the system executed such a violent and erroneous maneuver at 5 mph indicates…

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2026-028None
ODI 11714750

Tesla's full self-driving software continues to malfunction. On January 30th at 9:50 a.m. mountain standard Time I was parked at work and discovered my vehicle was left unlocked with a partial window unrolled. This was my first indicator of many faulty problems signaling the vehicle was not operating properly. The vehicle has a proximity sensor via Bluetooth that locks and unlocks the vehicle on the owners approach was not properly working. On January 31st I experience a catastrophic failure with the software of the vehicle as I was locked out …

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ODI 11715422

Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to Oil pump gets hot and damage. This can also cause fire. Many people have been complaining about similar issue on Facebook group.

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ODI 11716341

The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and they do not open the car. If the power dies in the car, there is no way for me or my passenger to escape the car. I reported this to Tesla and they are not able to immediately investigate it or provide me replacement vehicle.

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2026-034None
ODI 11723291 · 25,000 mi

The contact owns a 2024 Tesla Model Y. The contact stated that while driving at 22 MPH in full self-driving mode, the vehicle inadvertently crashed into the rear driver's side of a parked vehicle on the shoulder lane. No warning light was illuminated. The other vehicle was unoccupied. The contact's front passenger side sustained damage. The contact stated that the automatic emergency braking system activated moments before the crash, but it was too late to prevent the collision. The air bags did not deploy. The contact suffered from cervical st…

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ODI 11724655

NHTSA COMPLAINT NARRATIVE , SAFERCAR.GOV Vehicle: 2024 Tesla Model Y Component/System: Full Self-Driving (Supervised) Software, Version 14.2.2.5 On March 14, 2026, at approximately 5:22 PM, a 2024 Tesla Model Y was traveling on U.S. Route 3 in Franconia, New Hampshire, at approximately 45 mph within the posted speed limit. The vehicle was operating with Full Self-Driving (Supervised) software version 14.2.2.5 actively engaged. Three occupants were present in the vehicle, including two minor passengers. All occupants were properly restrained wi…

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ODI 11725046

These rims outter lip have a poor design and when hitting a pot all the outer lips add additional pressure and the rim causes the tire burst This is the 2nd time this has happened to me. In 2 the years I had the car. The first time it happened was in NY state

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2026-046None
ODI 11728946

On December 2, 2025, my Tesla was charging in the garage of my residence in [XXX] , when a fire appears to have originated in or around the vehicle area. Before the fire, I smelled smoke/burning and also heard popping sounds. The fire spread rapidly and resulted in the destruction of my home, creating an immediate and severe risk to the safety of all occupants and anyone nearby. This incident exposed those present to danger from flames, smoke inhalation, toxic fumes, and structural collapse, and it caused emergency evacuation and displacement. …

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ODI 11730715

[XXX] [XXX] leaving [XXX] through residential gate using Tesla FSD, a car had passed through and the gate was closing. I expected the car to stop, it proceeded at a speed of 10 mph. The barrier struct the rear passenger side of the car. Significant damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11732139

INCIDENT: On April 17, 2026 at ~8:30 AM, my 2024 Tesla Model Y was operating on FSD (Supervised) approaching Wunderlich County Park parking lot entrance, Woodside, CA. Clear daylight, 11-12 MPH, turning into the parking lot. WHAT HAPPENED: A stationary metal W-beam guardrail (~2-3m long, ~1m tall) was directly in the forward path, clearly visible. FSD failed to detect the obstacle, then silently disengaged 2 seconds before impact. TIMELINE FROM IN-VEHICLE REPLAY: - 08:30:23: Vehicle fully aligned with guardrail, direct collision course - 08:3…

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2026-057None
ODI 11735191

Hello, I am not writing about a specific incident, but rather wanted to alert the NHTSA to a potentially dangerous development with Tesla's Full Self-Driving (FSD) technology. In the latest software update being pushed to owners, Tesla now forces drivers to provide feedback if they disengage the FSD system for any reason. This feedback comes in the form of a box on the screen and it cannot be closed. You cannot interact with any part of the vehicle infotainment system until you complete the feedback. I believe that this can cause safety iss…

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ODI 11736067

I am reporting a software-induced driver distraction defect in Tesla’s Full Self-Driving (Supervised) system, specifically the post-disengagement “Why did you intervene?” dialog introduced in software 2026.2.9.8 and modified in 2026.2.9.9 and 2026.2.9.10, running FSD v14.3.2. Every time the driver disengages FSD via steering, brake, or accelerator input, a modal dialog appears on the center touchscreen asking the driver to categorize the intervention. It presents four options (Navigation, Preference, Discomfort, Critical) plus a voice memo prom…

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ODI 11737157

After updating to Tesla FSD 14.3, whenever I take over from FSD, the vehicle displays a mandatory “intervention reason” prompt on the center screen. The prompt does not disappear unless the driver selects a reason. This occurs immediately after a disengagement/takeover, when the driver may still need full attention on the road. The prompt can cover map/navigation information and forces interaction with the touchscreen while driving. I believe this may create a driver-distraction safety risk.

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2026-0612None
ODI 11741960

I am reporting a safety defect in Tesla’s Full Self-Driving (Supervised) system. On XXX, while using FSD, my 2024 Tesla Model Y (VIN: [XXX]) failed to recognize that the road terminated into the desert after a roundabout on the [XXX] road near [XXX]. The vehicle accelerated straight instead of making the sharp 90-degree left turn, left the roadway, traveled down an embankment, and crashed. Airbags deployed and the vehicle was declared a total loss. Vehicle Data Recorder (VDR) data confirms that Autosteer was active and available during the crit…

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ODI 11742029

On the evening of June 3, 2026, while driving on the I-575 Express Lanes in Cobb County, Georgia, the vehicle’s autopilot/driver assistance system malfunctioned and steered the vehicle into the express lane boom barrier. The boom bar struck the windshield, causing catastrophic windshield failure with glass imploding into the cabin. Glass shards covered the driver’s seat, floor, and dashboard. The driver sustained glass puncture wounds to both forearms and forehead, as well as neck, back, and right arm soft tissue injuries. Component failed: A…

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ODI 11742365

On XXX, at approximately 8:01:49 AM Eastern Time, my 2024 Tesla Model Y (VIN: [XXX]) was operating under Full Self-Driving (FSD) software version 14.3.3 when the system directed the vehicle into the outer wall of my residential garage without driver input. FSD was actively engaged at the time of the incident. The vehicle sustained significant damage to the front bumper fascia and wheel well trim. Additional damage includes a cracked front fog light/corner lens assembly with surrounding fascia stress, also caused by the same incident. The incide…

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2026-0719None
ODI 11747817

While driving on the highway with Tesla FSD engaged, the vehicle activated the right turn signal and began steering right as if taking an exit. There was no exit ramp, gore area, or valid right-turn path at that location. I took manual control to prevent the vehicle from leaving the highway/entering the shoulder. I believe this could have caused a crash if I had not intervened. I have dashcam footage of the event.

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ODI 11748960

I have a 2024 Tesla Model Y and while parked, the rear windshield spontaneously shattered while defrosting my window. My kids were sitting in the back seat when the incident happened. This has not been confirmed by a dealer or service center but me, my wife and brother were standing outside our car when it happened and saw no signs or external impact or object. The vehicle has not been inspected by any external parties at this time. The vehicle presented no warning lamps, messages or other symptoms prior to the incident.

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ODI 11749080

On XXX, at approximately 12:30 PM, I was driving eastbound on XXX through [XXX]. The weather was mildly rainy, and I was traveling at approximately 65–70 mph. Without any input on my part, the vehicle suddenly steered sharply to the left, causing it to strike the center divider. The vehicle then crossed multiple lanes of traffic, slid toward the shoulder, and impacted barriers a second time. The collision resulted in the vehicle being declared a total loss, and all airbags deployed. Two days later, after reviewing the vehicle recordings, I ob…

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2026-087None
ODI 11755534

Car making excessive noise, service department refuses to address at Tesla even though various cases of the same issue are easily available online. Issue is with half shaft lubrication being dried but Tesla is trying to charge and claiming that the part hasn’t failed. But to me a part failing due to lack of lubrication can lead to hazard road conditions. I don’t want to put my kids safety in harm but Tesla tells me that no lubrication will not result in part failure

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ODI 11756509

Plastic trim around window switches on driver side door panel bubbled and popped. Tesla refused to warranty due to “wear and tear” when vehicle was purchased brand new 1.5 year ago.

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ODI 11756721

I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough. It rear-ended the vehicle at about 18 mph.

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2026-09 (partial)9None
ODI 11762105

I am submitting this complaint regarding a safety concern involving the panoramic glass roof of my 2024 Tesla Model Y. My toddler lightly bumped their head against the inside of the roof glass, after which the glass developed a significant starburst crack. The contact was very minor, and the resulting damage raised serious concerns about the safety and durability of the roof glass, particularly because I regularly transport my children in this vehicle. On XXX, I brought the vehicle to a Tesla Service Center in Orland Park, Illinois. Tesla doc…

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ODI 11763849

Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse. The 2024 Tesla Model Y is available for inspection on request. How was safety put at risk? The window was closing automatically (auto-lock), with no one touching the switch, when it pinched and injured my child's finger. FMVSS 118 requires power windows to detect an obstruction and reverse during h…

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ODI 11763974

My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Bra…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
MonthReportsPrevious monthly averageLeading componentExamples
2026-07197.8Unknown Or Other
ODI 11747817

While driving on the highway with Tesla FSD engaged, the vehicle activated the right turn signal and began steering right as if taking an exit. There was no exit ramp, gore area, or valid right-turn path at that location. I took manual control to prevent the vehicle from leaving the highway/entering the shoulder. I believe this could have caused a crash if I had not intervened. I have dashcam footage of the event.

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ODI 11748960

I have a 2024 Tesla Model Y and while parked, the rear windshield spontaneously shattered while defrosting my window. My kids were sitting in the back seat when the incident happened. This has not been confirmed by a dealer or service center but me, my wife and brother were standing outside our car when it happened and saw no signs or external impact or object. The vehicle has not been inspected by any external parties at this time. The vehicle presented no warning lamps, messages or other symptoms prior to the incident.

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ODI 11749080

On XXX, at approximately 12:30 PM, I was driving eastbound on XXX through [XXX]. The weather was mildly rainy, and I was traveling at approximately 65–70 mph. Without any input on my part, the vehicle suddenly steered sharply to the left, causing it to strike the center divider. The vehicle then crossed multiple lanes of traffic, slid toward the shoulder, and impacted barriers a second time. The collision resulted in the vehicle being declared a total loss, and all airbags deployed. Two days later, after reviewing the vehicle recordings, I ob…

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Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2971 reports

2022: 696 complaints · 2023: 971 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022412608696
2023558806971
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022847017
20231140026

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Adaptive Cruise ControlForward Collision Avoidance: Automatic Emergency BrakingUnknown Or OtherElectrical SystemBack Over Prevention: Sensing System: CameraForward Collision Avoidance: WarningsVehicle Speed ControlLane Departure: Blind Spot Detection
Forward Collision Avoidance: Adaptive Cruise Control—
26
ODI 11586231

I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened. I also scheduled a service call with Tesla that will hop…

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ODI 11593413

My family and I were on [XXX] heading toward Sacramento when the Tesla Y suddenly braked. We were using autopilot and going around 70 mph. The car was trying to pull a full stop in the middle of the freeway! I quickly disengaged the autopilot and stepped on the pedal to speed back up. I'm guessing the Tesla saw a hazard on the road and put on the brakes. The problem is there were no hazards. Our safety was put at risk because we could've been reared, and it could've caused a pileup. Luckily, it was early Sunday, and there weren't a lot of cars …

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ODI 11613536

On multiple ocassions when using adaptive cruise control the vehicles slams on the brakes without warning and for no reason and brings car to a near standstill in the middle of traffic unless I slam the accelerator down and fight the car. Engineers from Tesla inspected the vehicle and said everything was working normally, but it continues to malfunction and almost causes accidents with cars behind in traffic having to slam on their brakes as well.

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4
ODI 11646199

Incident Details: Date & Time: [XXX] Driver: My spouse, Purpose of Trip: Personal (heading to a nearby soccer park) Location: [XXX] Weather & Road Conditions: Clear weather, dry roads, normal traffic conditions Driver Safety: The driver was wearing a seatbelt at the time of the incident Incident Description: My spouse was driving to the nearby soccer park with the vehicle in FSD mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car sudden…

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ODI 11708026

Autopilot was engaged and active at the time of the incident. The vehicle failed to detect a stationary piece of road debris (appearing to be a dropped vehicle part) located in the driving lane. The system did not provide any warning, slow the vehicle, or attempt an avoidance maneuver. The vehicle drove directly over the debris, resulting in damage to the lower exterior/body panel. Road and traffic conditions were normal. This raises concerns about Autopilot’s object detection and hazard response capabilities.

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ODI 11745089

Whenever the self driving feature is disengaged, a pop up menu is forced into the user asking for a reason for the disengagement. The user is forced to submit a response for the pop up menu to go away. This menu shifts sections of the screen around and can cause distractions due to the user looking for specific information that is typically there but is not due to the pop up menu.

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9
ODI 11625727

All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the…

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ODI 11628966

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

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ODI 11629005

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

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11
ODI 11629380

On Nov 23, 2023, I was reversing car from my driveway in the morning. Car started giving warnings with issue on all its cameras. While reversing car, it will give error that rear view camera not available. While giving left/ right turn signal, it is showing blank screen for that view. All other safety features like blind spot detection, lane assist are not working at all. I also started getting error message that emergency brake is not available. I have been contacting them for immediate repair/ provide loaner car from same date (11/23/2023). …

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ODI 11630308

After latest Tesla software upgrade, all cameras and GPS stops working. All automatic functionalities of the car stops working without cameras, and it is really unsafe to drive, for example back up the car since the physical rear view mirror is very small, and car is naturally designed with those cameras to function properly.

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ODI 11631116

Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a…

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13
ODI 11604591

1st incidence: The car with full self driving mode self-changed to shoulder lane on [XXX] for unknown reason. I had to steer back to my lane to avoid hitting the FWY divider. 2nd incidence: with autosteer/cruise control mode, the car self changed to left lane, again I quickly guided the steering wheel back to my lane to correct the action and it caused a car accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11630849

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection,…

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ODI 11631134

After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.

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13
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

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ODI 11582573

While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle. By quickly taking over steering and speed control, I was able to avoid a collision. A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me. Again, I had to take over control. Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it …

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ODI 11582882

While using Autopilot or Beta self-driving - when a Minimum Speed Limit sign is detected on [XXX] in Georgia, the system usually reduces to the speed of the vehicle to posted minimum speed (40 miles an hour) instead of maintaining current speed limit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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10
ODI 11631069

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blin…

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ODI 11631137

Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.

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ODI 11631166

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park feat…

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Forward Collision Avoidance: Automatic Emergency Braking
26
ODI 11586231

I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened. I also scheduled a service call with Tesla that will hop…

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ODI 11593413

My family and I were on [XXX] heading toward Sacramento when the Tesla Y suddenly braked. We were using autopilot and going around 70 mph. The car was trying to pull a full stop in the middle of the freeway! I quickly disengaged the autopilot and stepped on the pedal to speed back up. I'm guessing the Tesla saw a hazard on the road and put on the brakes. The problem is there were no hazards. Our safety was put at risk because we could've been reared, and it could've caused a pileup. Luckily, it was early Sunday, and there weren't a lot of cars …

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ODI 11613536

On multiple ocassions when using adaptive cruise control the vehicles slams on the brakes without warning and for no reason and brings car to a near standstill in the middle of traffic unless I slam the accelerator down and fight the car. Engineers from Tesla inspected the vehicle and said everything was working normally, but it continues to malfunction and almost causes accidents with cars behind in traffic having to slam on their brakes as well.

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—
7
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

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ODI 11593560

This is my fifth Tesla, so i.am very familiar with the Self Driving feature which is mostly good. However, recently I got a Model Y and with in 24 hours I was rear-ended on the freeway! I had the car in Full Self Driving mode (FSD)! For some reason it just braked hard in the middle of my driving however, traffic was backing up. I injured my lower back and neck and I'm now having to go in for therapy and schedule a CAT scan. Luckily the person behind me was fine. After the incident I downloaded the zip disk which records incidences. The car had …

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ODI 11610959

I was driving and going about 50mph and there was no other car near me. Suddenly the car slammed on its brakes. Dropped to probably 10mph. My mom and I were both wearing seatbelts but our heads were thrown forward. My neck and shoulder are sore and stiff today now. There were dark skid marks in the road ahead of us and I believe the car saw those and broke because of them. If there had been a car behind us, we would have be rear ended. There were no warnings beforehand. When the car broke, lights flashed and there was also an alarm. The vehicle…

Look up ODI 11610959 at NHTSA ↗

6
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11628966

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Look up ODI 11628966 at NHTSA ↗

6
ODI 11629380

On Nov 23, 2023, I was reversing car from my driveway in the morning. Car started giving warnings with issue on all its cameras. While reversing car, it will give error that rear view camera not available. While giving left/ right turn signal, it is showing blank screen for that view. All other safety features like blind spot detection, lane assist are not working at all. I also started getting error message that emergency brake is not available. I have been contacting them for immediate repair/ provide loaner car from same date (11/23/2023). …

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ODI 11630273

All cameras stopped working. With this, all safety features are not working. I can’t see to back up at night. No collision avoidance, no lane departure warning, high beams don’t stay on, turn signal doesn’t stay on. It has been two weeks and Tesla has no fix. There was no warning, just noticed it one day as I was driving it and was very dangerous in dark snowy conditions. I called Tesla service immediately and they gave me an appointment for following week. Then next day I got message from them that there are a large number of vehicles having t…

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ODI 11631715

On 12/16/2024 my vehicle received software update 2024.39.15, after installing the update i went to the grocery store and noticed nothing was working in the car except basic driving functionality. cameras were showing up as a black screen. TACC, aurosteer and FSD supervised were no longer working as well as AEB,FCW,BSM,LDW,LKAS and the gps had me in the middle of the ocean, headlights on during broad daylight. I informed a service center by my home and they simply didn’t care, i took it to another service center 50 minutes away and they took tw…

Look up ODI 11631715 at NHTSA ↗

15
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

6
ODI 11586231

I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened. I also scheduled a service call with Tesla that will hop…

Look up ODI 11586231 at NHTSA ↗

ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11614721

While using adaptive cruise control the vehicle regularly decelerates for no reason and without warning "phantom braking". I experience this about once a week, but experienced it multiple times on a longer drive this weekend. The unexplained abrupt braking could result in being rear-ended by another vehicle.

Look up ODI 11614721 at NHTSA ↗

9
ODI 11631069

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blin…

Look up ODI 11631069 at NHTSA ↗

ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

ODI 11631137

Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.

Look up ODI 11631137 at NHTSA ↗

Unknown Or Other
4
ODI 11646199

Incident Details: Date & Time: [XXX] Driver: My spouse, Purpose of Trip: Personal (heading to a nearby soccer park) Location: [XXX] Weather & Road Conditions: Clear weather, dry roads, normal traffic conditions Driver Safety: The driver was wearing a seatbelt at the time of the incident Incident Description: My spouse was driving to the nearby soccer park with the vehicle in FSD mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car sudden…

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ODI 11708026

Autopilot was engaged and active at the time of the incident. The vehicle failed to detect a stationary piece of road debris (appearing to be a dropped vehicle part) located in the driving lane. The system did not provide any warning, slow the vehicle, or attempt an avoidance maneuver. The vehicle drove directly over the debris, resulting in damage to the lower exterior/body panel. Road and traffic conditions were normal. This raises concerns about Autopilot’s object detection and hazard response capabilities.

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ODI 11745089

Whenever the self driving feature is disengaged, a pop up menu is forced into the user asking for a reason for the disengagement. The user is forced to submit a response for the pop up menu to go away. This menu shifts sections of the screen around and can cause distractions due to the user looking for specific information that is typically there but is not due to the pop up menu.

Look up ODI 11745089 at NHTSA ↗

7
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

ODI 11593560

This is my fifth Tesla, so i.am very familiar with the Self Driving feature which is mostly good. However, recently I got a Model Y and with in 24 hours I was rear-ended on the freeway! I had the car in Full Self Driving mode (FSD)! For some reason it just braked hard in the middle of my driving however, traffic was backing up. I injured my lower back and neck and I'm now having to go in for therapy and schedule a CAT scan. Luckily the person behind me was fine. After the incident I downloaded the zip disk which records incidences. The car had …

Look up ODI 11593560 at NHTSA ↗

ODI 11610959

I was driving and going about 50mph and there was no other car near me. Suddenly the car slammed on its brakes. Dropped to probably 10mph. My mom and I were both wearing seatbelts but our heads were thrown forward. My neck and shoulder are sore and stiff today now. There were dark skid marks in the road ahead of us and I believe the car saw those and broke because of them. If there had been a car behind us, we would have be rear ended. There were no warnings beforehand. When the car broke, lights flashed and there was also an alarm. The vehicle…

Look up ODI 11610959 at NHTSA ↗

—
4
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

ODI 11593339

The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on [XXX]. I am waiting for the report from the police and th…

Look up ODI 11593339 at NHTSA ↗

ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

Look up ODI 11631265 at NHTSA ↗

0
2
ODI 11632123

Hello , I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera) I took it for the service on December 4th and they fixed issue on December 5th. After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair. All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist Tesl…

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ODI 11693213

After Tesla Berkeley performed an alignment on my 2024 Model Y on July 22, 2025, the car suffered a complete systems failure while driving on the freeway. Within minutes of leaving the service center, multiple safety systems shut down at once , steering assist, emergency braking, lane keeping, stability control, etc... all turned off, and the car went into manual mode. The vehicle became extremely difficult to control at highway speeds, forcing me to steer and brake manually without assist. Because the Service Center was closed that evening, I …

Look up ODI 11693213 at NHTSA ↗

2
ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

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ODI 11634898

All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.

Look up ODI 11634898 at NHTSA ↗

4
ODI 11608375

This is a complaint regarding a malfunction of the Tesla Full Self-Driving (FSD) feature, which resulted in damage to my vehicle and may potentially pose a significant safety risk to public. On 07/02/2024, my newly purchased Tesla [Model-Y 2024] was parked next to a pillar in a parking garage. After ensuring that the Full Self-Driving sign was on, I activated the FSD feature. However, as soon as the function was engaged, the vehicle instantly took off and made a right turn. This sudden and unexpected action caused the right side of the back pa…

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ODI 11632094

Software update applied OTA. Complete failure of ECU on reboot, including cameras, rear backup camera, all proximity warnings, cruise control, FSD, GPS, navigation, battery preheating, etc. Car is unsafe to drive in this state.

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ODI 11632123

Hello , I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera) I took it for the service on December 4th and they fixed issue on December 5th. After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair. All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist Tesl…

Look up ODI 11632123 at NHTSA ↗

Electrical System
9
ODI 11625727

All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the…

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ODI 11628966

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

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ODI 11629005

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Look up ODI 11629005 at NHTSA ↗

6
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11628966

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Look up ODI 11628966 at NHTSA ↗

4
ODI 11577206

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

Look up ODI 11577206 at NHTSA ↗

ODI 11593339

The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on [XXX]. I am waiting for the report from the police and th…

Look up ODI 11593339 at NHTSA ↗

ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

Look up ODI 11631265 at NHTSA ↗

—
4
ODI 11631114

Cameras not working with latest Software update on November 26th. without even inspecting the car in-person, Tesla service agent told need new AP4 computer on 2024 model Y which is 1 month old . I think Tesla knows about this issue and there is lot of wait time for getting the AP4 computer. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. As per NHTSA, if a car is not having a backup camera, that is a safety violation and there are lots of Tesla vehicles driving without backup cameras…

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ODI 11631116

Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a…

Look up ODI 11631116 at NHTSA ↗

ODI 11631749

AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don’t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it’s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.

Look up ODI 11631749 at NHTSA ↗

4
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11630849

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection,…

Look up ODI 11630849 at NHTSA ↗

ODI 11631511

All safety sensors appear to be out of service. Navigation is stuck at one location and is not working. All cameras, including backup, are out of operation (only shows dark screen). Back up sensor does not work. This issue has been ongoing for 1 month on a brand new vehicle. Tesla service center has no ETA on resolution. Service appointment has already been pushed back to next year (Jan 2025).

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5
ODI 11571306

Unintentional acceleration

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ODI 11603290

I was on [XXX] heading towards Chicago and following the traffic. I started changing the line to pass the vehicle in front of me and suddenly my tesla completely lost control and started drifting to the sides. I released the accelerator right away but it made it even worse. It seems that acceleration continues to happen that’s what made car to drift. Eventually car slowed down and I was able to make it to my line. I don’t understand why line assistance didn’t work to keep the vehicle stable, why after releasing accelerator the vehicle continued…

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ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

Look up ODI 11631265 at NHTSA ↗

3
ODI 11631166

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park feat…

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ODI 11631337

All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.

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ODI 11662467

I am writing to formally raise a complaint regarding a serious malfunction that occurred in my Tesla Model Y (2024) following a recent software update pushed by Tesla. A couple of days ago, my vehicle received a new over-the-air software update. After installation, my car began displaying two error messages, and key safety features, including detection of nearby vehicles and warning systems, ceased functioning. This creates a significant safety risk when driving, as the car no longer alerts me to surrounding traffic or visualizes other vehicle…

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Back Over Prevention: Sensing System: Camera
11
ODI 11629380

On Nov 23, 2023, I was reversing car from my driveway in the morning. Car started giving warnings with issue on all its cameras. While reversing car, it will give error that rear view camera not available. While giving left/ right turn signal, it is showing blank screen for that view. All other safety features like blind spot detection, lane assist are not working at all. I also started getting error message that emergency brake is not available. I have been contacting them for immediate repair/ provide loaner car from same date (11/23/2023). …

Look up ODI 11629380 at NHTSA ↗

ODI 11630308

After latest Tesla software upgrade, all cameras and GPS stops working. All automatic functionalities of the car stops working without cameras, and it is really unsafe to drive, for example back up the car since the physical rear view mirror is very small, and car is naturally designed with those cameras to function properly.

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ODI 11631116

Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a…

Look up ODI 11631116 at NHTSA ↗

6
ODI 11629380

On Nov 23, 2023, I was reversing car from my driveway in the morning. Car started giving warnings with issue on all its cameras. While reversing car, it will give error that rear view camera not available. While giving left/ right turn signal, it is showing blank screen for that view. All other safety features like blind spot detection, lane assist are not working at all. I also started getting error message that emergency brake is not available. I have been contacting them for immediate repair/ provide loaner car from same date (11/23/2023). …

Look up ODI 11629380 at NHTSA ↗

ODI 11630273

All cameras stopped working. With this, all safety features are not working. I can’t see to back up at night. No collision avoidance, no lane departure warning, high beams don’t stay on, turn signal doesn’t stay on. It has been two weeks and Tesla has no fix. There was no warning, just noticed it one day as I was driving it and was very dangerous in dark snowy conditions. I called Tesla service immediately and they gave me an appointment for following week. Then next day I got message from them that there are a large number of vehicles having t…

Look up ODI 11630273 at NHTSA ↗

ODI 11631715

On 12/16/2024 my vehicle received software update 2024.39.15, after installing the update i went to the grocery store and noticed nothing was working in the car except basic driving functionality. cameras were showing up as a black screen. TACC, aurosteer and FSD supervised were no longer working as well as AEB,FCW,BSM,LDW,LKAS and the gps had me in the middle of the ocean, headlights on during broad daylight. I informed a service center by my home and they simply didn’t care, i took it to another service center 50 minutes away and they took tw…

Look up ODI 11631715 at NHTSA ↗

0
4
ODI 11631114

Cameras not working with latest Software update on November 26th. without even inspecting the car in-person, Tesla service agent told need new AP4 computer on 2024 model Y which is 1 month old . I think Tesla knows about this issue and there is lot of wait time for getting the AP4 computer. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. As per NHTSA, if a car is not having a backup camera, that is a safety violation and there are lots of Tesla vehicles driving without backup cameras…

Look up ODI 11631114 at NHTSA ↗

ODI 11631116

Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a…

Look up ODI 11631116 at NHTSA ↗

ODI 11631749

AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don’t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it’s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.

Look up ODI 11631749 at NHTSA ↗

—
7
ODI 11631749

AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don’t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it’s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.

Look up ODI 11631749 at NHTSA ↗

ODI 11631830

Navigation is frozen. No cameras work. No full self driving features work. No cruise control.

Look up ODI 11631830 at NHTSA ↗

ODI 11631856

My New 2024 Model Y Tesla is having a computer failure - no navigation / GPS (stuck at last address when issue occurred) and no cameras (including rear camera). With limited rear windshield visibility and no backup camera functionality, we've been put in dangerous situations. They keep pushing out the service dates waiting on new parts / computers. I found this article that details the widespread issue and parts shortage. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11631856 at NHTSA ↗

1
ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

6
ODI 11629207

All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.

Look up ODI 11629207 at NHTSA ↗

ODI 11631213

On 12/13/24 after a software update my rear , front and side cameras stopped working. This includes blind spot cameras, and side turn signals. In addition the side mirrors are tiny because the car was designed to use cameras. The back window also has very low visibility. Tesla has confirmed that the car needs a new computer for all cameras and software navigation. The replacement computers are on back order and have scheduled a service replacement in six weeks time. In the meantime, they refuse to provide a loaner car. This car is brand new wi…

Look up ODI 11631213 at NHTSA ↗

ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

Forward Collision Avoidance: Warnings
13
ODI 11604591

1st incidence: The car with full self driving mode self-changed to shoulder lane on [XXX] for unknown reason. I had to steer back to my lane to avoid hitting the FWY divider. 2nd incidence: with autosteer/cruise control mode, the car self changed to left lane, again I quickly guided the steering wheel back to my lane to correct the action and it caused a car accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11604591 at NHTSA ↗

ODI 11630849

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection,…

Look up ODI 11630849 at NHTSA ↗

ODI 11631134

After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.

Look up ODI 11631134 at NHTSA ↗

15
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

2
ODI 11632123

Hello , I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera) I took it for the service on December 4th and they fixed issue on December 5th. After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair. All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist Tesl…

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ODI 11693213

After Tesla Berkeley performed an alignment on my 2024 Model Y on July 22, 2025, the car suffered a complete systems failure while driving on the freeway. Within minutes of leaving the service center, multiple safety systems shut down at once , steering assist, emergency braking, lane keeping, stability control, etc... all turned off, and the car went into manual mode. The vehicle became extremely difficult to control at highway speeds, forcing me to steer and brake manually without assist. Because the Service Center was closed that evening, I …

Look up ODI 11693213 at NHTSA ↗

4
ODI 11588819

The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.

Look up ODI 11588819 at NHTSA ↗

ODI 11630849

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection,…

Look up ODI 11630849 at NHTSA ↗

ODI 11631511

All safety sensors appear to be out of service. Navigation is stuck at one location and is not working. All cameras, including backup, are out of operation (only shows dark screen). Back up sensor does not work. This issue has been ongoing for 1 month on a brand new vehicle. Tesla service center has no ETA on resolution. Service appointment has already been pushed back to next year (Jan 2025).

Look up ODI 11631511 at NHTSA ↗

7
ODI 11631749

AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don’t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it’s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.

Look up ODI 11631749 at NHTSA ↗

ODI 11631830

Navigation is frozen. No cameras work. No full self driving features work. No cruise control.

Look up ODI 11631830 at NHTSA ↗

ODI 11631856

My New 2024 Model Y Tesla is having a computer failure - no navigation / GPS (stuck at last address when issue occurred) and no cameras (including rear camera). With limited rear windshield visibility and no backup camera functionality, we've been put in dangerous situations. They keep pushing out the service dates waiting on new parts / computers. I found this article that details the widespread issue and parts shortage. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11631856 at NHTSA ↗

—
4
ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11631123

Vehicle Information: •Make: Tesla •Model: Model Y •Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.Cruise Control (adaptive or otherwise) 2.Forward Collision Warning 3.Lane Departure Warning 4.Lane Keeping Assistance 5.Blind Spot Warning 6.Parking Collision Warning 7.Full Self-Driving and Auto Park feat…

Look up ODI 11631123 at NHTSA ↗

ODI 11631134

After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.

Look up ODI 11631134 at NHTSA ↗

8
ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

ODI 11631454

The display went black. I reset it. It came back but none of the cameras work.

Look up ODI 11631454 at NHTSA ↗

ODI 11631856

My New 2024 Model Y Tesla is having a computer failure - no navigation / GPS (stuck at last address when issue occurred) and no cameras (including rear camera). With limited rear windshield visibility and no backup camera functionality, we've been put in dangerous situations. They keep pushing out the service dates waiting on new parts / computers. I found this article that details the widespread issue and parts shortage. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11631856 at NHTSA ↗

Vehicle Speed Control
13
ODI 11572574

Car decelerated drastically to a low speed when driving on the highway using cruise control.

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ODI 11582573

While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle. By quickly taking over steering and speed control, I was able to avoid a collision. A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me. Again, I had to take over control. Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it …

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ODI 11582882

While using Autopilot or Beta self-driving - when a Minimum Speed Limit sign is detected on [XXX] in Georgia, the system usually reduces to the speed of the vehicle to posted minimum speed (40 miles an hour) instead of maintaining current speed limit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11582882 at NHTSA ↗

6
ODI 11586231

I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened. I also scheduled a service call with Tesla that will hop…

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ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11614721

While using adaptive cruise control the vehicle regularly decelerates for no reason and without warning "phantom braking". I experience this about once a week, but experienced it multiple times on a longer drive this weekend. The unexplained abrupt braking could result in being rear-ended by another vehicle.

Look up ODI 11614721 at NHTSA ↗

2
ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

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ODI 11634898

All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.

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5
ODI 11571306

Unintentional acceleration

Look up ODI 11571306 at NHTSA ↗

ODI 11603290

I was on [XXX] heading towards Chicago and following the traffic. I started changing the line to pass the vehicle in front of me and suddenly my tesla completely lost control and started drifting to the sides. I released the accelerator right away but it made it even worse. It seems that acceleration continues to happen that’s what made car to drift. Eventually car slowed down and I was able to make it to my line. I don’t understand why line assistance didn’t work to keep the vehicle stable, why after releasing accelerator the vehicle continued…

Look up ODI 11603290 at NHTSA ↗

ODI 11631265

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto …

Look up ODI 11631265 at NHTSA ↗

1
ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

4
ODI 11611193

I was parking the Tesla Model Y at very low speed, when there was a sudden unintended acceleration. The car banged against the wall of a building and was severely damaged. My family - wife and two children were in the car.

Look up ODI 11611193 at NHTSA ↗

ODI 11631123

Vehicle Information: •Make: Tesla •Model: Model Y •Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.Cruise Control (adaptive or otherwise) 2.Forward Collision Warning 3.Lane Departure Warning 4.Lane Keeping Assistance 5.Blind Spot Warning 6.Parking Collision Warning 7.Full Self-Driving and Auto Park feat…

Look up ODI 11631123 at NHTSA ↗

ODI 11631134

After a recent software update - all Cameras/Sensors/Cruise Control/ADAS systems are no longer functioning.

Look up ODI 11631134 at NHTSA ↗

—
1
ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

Lane Departure: Blind Spot Detection
10
ODI 11631069

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blin…

Look up ODI 11631069 at NHTSA ↗

ODI 11631137

Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.

Look up ODI 11631137 at NHTSA ↗

ODI 11631166

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park feat…

Look up ODI 11631166 at NHTSA ↗

9
ODI 11631069

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blin…

Look up ODI 11631069 at NHTSA ↗

ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

ODI 11631137

Tesla shared I have an AP-4 computer short that disables all cameras (rear back up camera, blind spot camera, lane deviation detection, emergency assisted forward braking), navigation, and auto lighting features are disabled. Other non-essential features do not work as well.

Look up ODI 11631137 at NHTSA ↗

4
ODI 11608375

This is a complaint regarding a malfunction of the Tesla Full Self-Driving (FSD) feature, which resulted in damage to my vehicle and may potentially pose a significant safety risk to public. On 07/02/2024, my newly purchased Tesla [Model-Y 2024] was parked next to a pillar in a parking garage. After ensuring that the Full Self-Driving sign was on, I activated the FSD feature. However, as soon as the function was engaged, the vehicle instantly took off and made a right turn. This sudden and unexpected action caused the right side of the back pa…

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ODI 11632094

Software update applied OTA. Complete failure of ECU on reboot, including cameras, rear backup camera, all proximity warnings, cruise control, FSD, GPS, navigation, battery preheating, etc. Car is unsafe to drive in this state.

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ODI 11632123

Hello , I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera) I took it for the service on December 4th and they fixed issue on December 5th. After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair. All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist Tesl…

Look up ODI 11632123 at NHTSA ↗

3
ODI 11631166

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park feat…

Look up ODI 11631166 at NHTSA ↗

ODI 11631337

All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.

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ODI 11662467

I am writing to formally raise a complaint regarding a serious malfunction that occurred in my Tesla Model Y (2024) following a recent software update pushed by Tesla. A couple of days ago, my vehicle received a new over-the-air software update. After installation, my car began displaying two error messages, and key safety features, including detection of nearby vehicles and warning systems, ceased functioning. This creates a significant safety risk when driving, as the car no longer alerts me to surrounding traffic or visualizes other vehicle…

Look up ODI 11662467 at NHTSA ↗

6
ODI 11629207

All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.

Look up ODI 11629207 at NHTSA ↗

ODI 11631213

On 12/13/24 after a software update my rear , front and side cameras stopped working. This includes blind spot cameras, and side turn signals. In addition the side mirrors are tiny because the car was designed to use cameras. The back window also has very low visibility. Tesla has confirmed that the car needs a new computer for all cameras and software navigation. The replacement computers are on back order and have scheduled a service replacement in six weeks time. In the meantime, they refuse to provide a loaner car. This car is brand new wi…

Look up ODI 11631213 at NHTSA ↗

ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

8
ODI 11631118

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available at 12/24 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 4000 miles on it and is ~2 months old now. This issue impacts: emergency braking, blind spot detection, lan…

Look up ODI 11631118 at NHTSA ↗

ODI 11631454

The display went black. I reset it. It came back but none of the cameras work.

Look up ODI 11631454 at NHTSA ↗

ODI 11631856

My New 2024 Model Y Tesla is having a computer failure - no navigation / GPS (stuck at last address when issue occurred) and no cameras (including rear camera). With limited rear windshield visibility and no backup camera functionality, we've been put in dangerous situations. They keep pushing out the service dates waiting on new parts / computers. I found this article that details the widespread issue and parts shortage. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11631856 at NHTSA ↗

1
ODI 11631589

Starting on 12/4/2024, my car's camera stopped working, no blind spot warning, no navigation, no rear view camera and no cruise control. Reported to Tesla on 12/8 and they said it is a known problem nationwide and some Autopilot computers are getting shut or something. They have given me an appointment for 1/4/2025. The vehicle is really unsafe to drive without these components working and the vehicle draws on heavy amount of battery usage without these controls and for my commute on highway, I am always nervous about if there is going to be en…

Look up ODI 11631589 at NHTSA ↗

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

17 mentions · 5.3% of complaints

Median mileage: 8,790 mi (13 usable records).

ODI 11581967 · 1,024 mi

The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024.

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ODI 11591770 · 6 mi

The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure co…

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ODI 11595528 · 50 mi

The contact owned a 2024 Tesla Model Y. The contact stated while driving 60 MPH he began to lose control of the steering wheel which resulted in the vehicle crashing into a ravine and flipping over multiples with no warning light illuminated. The contact stated that three wheels detached the vehicle but was unsure if the wheels fell before the accident. The contact was taken to a local hospital for a trauma evaluation in which the contact suffered a concussion and bruises on his body. A police report was filed. The vehicle was towed to the salv…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

12 mentions · 3.7% of complaints

Median mileage: 12,876 mi (4 usable records).

ODI 11614721

While using adaptive cruise control the vehicle regularly decelerates for no reason and without warning "phantom braking". I experience this about once a week, but experienced it multiple times on a longer drive this weekend. The unexplained abrupt braking could result in being rear-ended by another vehicle.

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ODI 11620291

My car slammed on the brakes on the highway this morning at 75 mph. A box truck was following me but thankfully he didn't hit me. I was in what Tesla calls Traffic Aware Cruise Control (TACC) at the time and quickly brought the car out of TACC and hit the accelerator to get me back up to speed so I didn't pose a danger to other drivers on the highway. I dont know exactly how much my car slowed, but it was enough to throw me forward in my seat. There were no vehicles in front of me at the time. This was a classic example of "phantom braking…

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ODI 11620807

I have had multiple incidents of “phantom braking” when using traffic aware cruise control and auto steer. It usually happens on one lane state highways with opposite direction traffic, sometimes with turns or hills. The vehicle has slammed on the brakes without warning, sometimes the warning tone also sounds. Each time there was absolutely no danger, nothing abnormal. On a couple occasions there was traffic behind me, and it must have scared them. They probably thought it was a hard brake check. If I wasn’t able to quickly over ride the brak…

Look up ODI 11620807 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

8 mentions · 2.5% of complaints

Median mileage: 6 mi (1 usable records).

ODI 11591770 · 6 mi

The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure co…

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ODI 11630849

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection,…

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ODI 11631069

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving, specifically [XXX]. I scheduled the soonest appointment available for 12/13 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 2500 miles on it and is ~2 months old now. This issue impacts: emergency braking, blin…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

7 mentions · 2.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11586430

Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and ABS braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced. There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabl…

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ODI 11610558

My 2024 model Y experienced a steering rack failure. It took three steering racks for Tesla to fix the issue. I was given the vehicle back and the same issue occurred two weeks later. This time it was worse, including failure of the entire power steering issue.

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ODI 11647215

The steering wheel is locking up. First while parked and attempting to leave. It does eventually unlock and appears to not have what i would refer to as power steering. While driving it appears to not have power steering and the steering periodically locks up which i would immediately brake a have to repeatedly yank hard on wheel until it unlocks at this point as of the moment of this writing the steering wheel is completely locks up and cannot be yank out of lock at all. I have a video of some incidents happening. One heading into on coming tr…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

3 mentions · 0.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11682515

Traveling today using the cruise control function in Tesla Model Y, the car took over the control of the car and applied braking for no clear reason. Was going 70 miles an hour, had been using the cruise control for about 30 minutes when incident occurred. There were semi trucks in the slow lane, I was in the fast lane. There were no vehicles in front of my car. The car suddenly lunged forward as the brakes were automatically applied. Simultaneously, the steering wheel began to jerk back and forth causing the car to veer back and forth. Vehicle…

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ODI 11684225

Phantom braking happened. This is the 3rd time to my car. This time, my car stopped automatically when I was already decelerating close to 2-5 mph and the car in front was very far away. I was not using FSD nor autopilot. The emergency auto stop sign came up out of nowhere and my car jerked really hard and my child in the back experienced the jerk and this injured his shoulder.

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ODI 11703492

Steering locked at 75 MPH on freeway. Model Y suddenly jerked left and locked, then jerked right and locked again. Loss of control and near-crash event. No road debris, no rain, no warnings on screen. Steering temporarily becomes unresponsive, requiring fight to correct. Tesla refuses repair because no alert code stored. Vehicle unsafe to drive.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

2 mentions · 0.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11586430

Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and ABS braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced. There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabl…

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ODI 11750529

On July 10, 2026, my 2024 Tesla Model Y (approx. 22,440 miles) lost all power (main/12V battery) while parked next to a Supercharger stall on Level 3 of the Harrah's Ak-Chin Casino parking garage, Maricopa, AZ. Ambient temperature was approximately 110F. My dog and cat were inside the vehicle. With the vehicle powered off, the key card, Tesla app, and interior door releases did not function, leaving no way to open the doors from outside or inside. Unable to find or access a working manual door release in time, we broke the rear quarter glass an…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b