2026 Thomas Built Buses SAF-T-LINER HDX2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 2026 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V604000 · Steering:Critical Fasteners | Steering:Linkages:Tie Rod Assembly
Reported: 2025-09-11 (September 11, 2025)
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Consequence: A loss of vehicle steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
NHTSA campaign record ↗25V694000 · Structure:Body
Reported: 2025-10-10 (October 10, 2025)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built SAF-T-LINER HDX2 school buses. Rear exterior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. All vehicles have been remedied. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1026.
NHTSA campaign record ↗26V250000 · Seat Belts:Front:Anchorage
Reported: 2026-04-20 (April 20, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 school buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.
NHTSA campaign record ↗26V251000 · Seat Belts:Front:Anchorage
Reported: 2026-04-20 (April 20, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.
NHTSA campaign record ↗26V407000 · Latches/Locks/Linkages:Doors:Latch | Electrical System:Wiring:Switches/Knobs/Buttons
Reported: 2026-06-26 (June 26, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The entrance door may fail to open or close when the switch is activated.
Consequence: A door that fails to open or close increases the risk of injury to occupants in a crash.
Remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
NHTSA campaign record ↗26V408000 · Latches/Locks/Linkages:Doors:Latch | Electrical System:Wiring:Switches/Knobs/Buttons
Reported: 2026-06-26 (June 26, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The entrance door may fail to open or close when the switch is activated.
Consequence: A door that fails to open or close increases the risk of injury to occupants in a crash.
Remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-02.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2026 | 2027 |
|---|---|---|
| No usable records for this analysis. | ||
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | 25V604000 | No examples available for this selection. |
| 2025-10 | 0 | 25V694000 | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | 26V250000, 26V251000 | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | 26V407000, 26V408000 | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.