2016 Thor Motor HURRICANE: complaints, problems and recalls

TL* THE CONTACT OWNS A 2016 THOR HURRICANE. AFTER THE WINDSHIELD WIPERS WERE ACTIVATED, THEY FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Owner-reported narrative. 8,000 miles reported. Look up ODI 10970871 at NHTSA ↗

ON APRIL 28 AND 29, 2016, MY HUSBAND AND I EXPERIENCED A WIPER FAILURE ON OUR NEW THOR HURRICANE PURCHASED MARCH 29, 2016. WE WERE COMING DOWN A MOUNTAIN ON INTERSTATE 77 OUTSIDE CHAROLETTE, NORTH CAROLINA WHEN, IN A HEAVY RAIN STORM, THE PASSENGER SIDE WIPER ARM TRAVELED BELOW THE LOWER PORTION OF THE WINDSHIELD ALSO CAUSING THE DRIVER SIDE NOT TO WORK AS WELL. IT WAS A HORIFIC EXPERIENCE AND SHOULDN'T HAVE HAPPENED ON SUCH A NEW VEHICLE. WE STOPPED BY A REPAIR FACILITY AND HAD THE WIPER LINKAGE HARDWARE TIGHTENED AND ADJUSTED BUT EXPERIENC…

Owner-reported narrative. Look up ODI 10971293 at NHTSA ↗

UPON DELIVERY OF THIS NEW MOTORHOME I NOTICED I CAN NOT KEEP IT STEERING DOWN THE ROAD .AFTER TALKING WITH CAMPING WORLD AND THOR, THEY SAID IT IS A FORD PROBLEM. AFTER TALKING WITH FORD ,THEY SAID IT IS A THOR PROBLEM. I THEN TOOK IT TO A FORD TRUCK DEALER AND THEY SAID THE TOE WAS OUT SO BAD ,THEY CANT BELIEVE I GOT IT TO THEM. THOR SAID ITS IN THEIR WARRANTY MANUAL TO HAVE THE FRONT END ALIGNED. PLEASE KEEP IN MIND THAT THIS IS A STRAIGHT AXLE SUSPENSION AND NOT A INDEPENDENT SUSPENSION. THEIR IS NO CASTER - CAMBER ADJUSTMENT, JUST TOE. AFTE…

Owner-reported narrative. 3,111 miles reported. Look up ODI 10992723 at NHTSA ↗

HAD RECALL FOR WIPERS PERFORMED BUT THE PROBLEM OF THE PASSENGER SIDE WIPER GETTING STUCK BEHIND THE DRIVER SIDE WIPER STILL PERSISTS. WHEN THIS HAPPENS NEITHER WIPER WILL MOVE CAUSING A COMPLETE LACK OF VISIBILITY IN MODERATE TO HEAVY RAIN. HAPPENED TO ME TWICE ON THE FREEWAY PRIOR TO HAVING THE RECALL COMPLETED AND THE DAY OF HAVING THE RECALL COMPLETED IT HAPPENED ON THE WAY HOME. IT SEEMS THE PASSENGER SIDE WIPER IS OVERDRIVING AND THE MECHANISM IS MAKING A COMPLETE 360 DEGREE ROTATION INSTEAD OF ROCKING BACK AND FORTH.

Owner-reported narrative. 3,000 miles reported. Look up ODI 11032651 at NHTSA ↗

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING A RAINSTORM, THE PASSENGER-SIDE WIPER GOT STUCK UNDER THE DRIVER-SIDE WIPER AND BOTH WIPERS STOPPED. WE HAD TO QUICKLY STOP AND REMOVE THE PASSENGER-SIDE WIPER SO AT LEAST THE DRIVER-SIDE WIPER WOULD WORK.

Owner-reported narrative. 8,500 miles reported. Look up ODI 11083337 at NHTSA ↗

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING A RAINSTORM, THE PASSENGER-SIDE WIPER GOT STUCK UNDER THE DRIVER-SIDE WIPER AND BOTH WIPERS STOPPED. WE HAD TO QUICKLY STOP AND REMOVE THE PASSENGER-SIDE WIPER SO AT LEAST THE DRIVER-SIDE WIPER WOULD WORK.

Owner-reported narrative. 8,500 miles reported. Look up ODI 11083339 at NHTSA ↗

ON APRIL 06, 2018, A TECHNICIAN PERFORMED A REPAIR TO MY WINDSHIELD WIPER SYSTEM BY TIGHTENING THE MAIN BRACKET AND ADDING EXTRA SCREWS TO SECURE THE ASSEMBLY. HOWEVER, ON 06/26/2018 THE PROBLEM RESURFACED. THE PASSENGER SIDE WIPER GOT STUCK UNDER THE DRIVER SIDE WIPER DURING A RAINSTORM WHILE I WAS DRIVING ON AN EXPRESSWAY. I AM ATTACHING A PICTURE OF THE PROBLEM. THIS PROBLEM HAS NOW HAPPENED TWICE AND I AM CONCERNED THAT THIS WILL HAPPEN AGAIN AND CAUSE AN ACCIDENT. ON APRIL 06, 2018, YOUR TECHNICIAN PERFORMED A REPAIR TO MY WINDSHI…

Owner-reported narrative. 10,000 miles reported. Look up ODI 11104748 at NHTSA ↗

ONLY ENTRANCE DOOR LOCK CYCLINDER BREAKS. CANNOT ENTER OR LEAVE THE MOTORHOME. TRI MARK IS THE MAKER OF THE LOCK. CAN HAPPEN DRIVING UP THE ROAD OR STATIONARY. I CONTACTED THORR WHO SAID IT WAS TRIMARK AT FAULT. TRIMARK SAID THOR ORDERING ZINC CYCLINDERS INSTEAD OF STEEL. THOR AT FAULT.

Owner-reported narrative. 24,586 miles reported. Look up ODI 11110431 at NHTSA ↗

Reported: 2015-05-07 (May 7, 2015)

Thor Motor Coach (TMC) is recalling certain model year 2016 Hurricane and Windsport motorhomes manufactured March 10, 2015, to March 24, 2015. In the affected motorhomes, the co-pilot seats may be attached to the floor of the motorhome in an area that is not properly reinforced.

Consequence: If the floor at the attachment point is not properly reinforced, the seat base mounting may loosen over time, increasing the risk of injury in the event of a crash.

Remedy: TMC will notify owners, and dealers will install a reinforcement plate at the co-pilot seat mounting bolt location, free of charge. The recall began on June 22, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000101.

Reported: 2015-10-23 (October 23, 2015)

Thor Motor Coach (TMC) is recalling certain model year 2016 Challenger, Hurricane and Windsport motorhomes manufactured July 31, 2015, to September 9, 2015. In the affected vehicles, the parking brake actuator may be out of calibration causing the parking brake system to not properly hold the vehicle even with the parking brake pedal fully depressed. Additionally, the parking brake may not disengage completely when the parking brake pedal is released.

Consequence: If the parking brake does not fully engage, the vehicle may unexpectedly roll, increasing the risk of personal injury or a crash. A parking brake that drags may result in a wheel end fire.

Remedy: TMC will notify owners, and dealers will replace the parking brake foot pedal assembly, free of charge. The recall began on November 16, 2015. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000107.

Reported: 2015-10-30 (October 30, 2015)

Thor Motor Coach (TMC) is recalling certain model year 2016 Ace, Challenger, Hurricane, Miramar, Outlaw, and Windsport vehicles manufactured July 14, 2015, to October 16, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.

Consequence: If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.

Remedy: Ford will notify owners on TMC's behalf, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 12, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000110.

Reported: 2015-11-10 (November 10, 2015)

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Reported: 2016-03-07 (March 7, 2016)

Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Hurricane and Windsport motor homes manufactured January 30, 2013, to March 6, 2015. In the affected motor homes, the vehicle exhaust is located near a storage compartment where heat may build-up, causing the compartment to melt.

Consequence: Heat build-up in the vehicle storage compartment increases the risk of fire.

Remedy: TMC will notify owners, and dealers will install a heat shield to prevent heat build-up in the storage compartment. The recall began on April 20, 2016. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000112.

Reported: 2017-03-13 (March 13, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.

Consequence: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.

Remedy: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.

Reported: 2017-09-07 (September 7, 2017)

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Reported: 2017-11-22 (November 22, 2017)

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.