2017 Thor Motor HURRICANE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2017 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Engine is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
1
50.0%
Steering behavior
1
50.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Engine
1
Visibility/Wiper
1
Component breakdown data
Category
Count
Engine
1
Visibility/Wiper
1
Engine: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2019
1
2021
1
Complaints over time data
Category
Count
2019
1
2021
1
2019: 1; 2021: 1
Pattern summary
Engine leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.
Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.
Consequence: If the hitch is loaded to the capacity on the label, the hitch may damage the motorhome or the hitch may disconnect from the tow vehicle, increasing the risk of the crash.
Remedy: TMC will notify owners and provide them corrected labels, free of charge. The recall began on May 22, 2017. Owner's may contact TMC customer service at 1-877-500-1020.
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Consequence: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2016
2017
Visibility/Wiper
666.7%ODI 10970871 · 8,000 mi
TL* THE CONTACT OWNS A 2016 THOR HURRICANE. AFTER THE WINDSHIELD WIPERS WERE ACTIVATED, THEY FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.
UPON DELIVERY OF THIS NEW MOTORHOME I NOTICED I CAN NOT KEEP IT STEERING DOWN THE ROAD .AFTER TALKING WITH CAMPING WORLD AND THOR, THEY SAID IT IS A FORD PROBLEM. AFTER TALKING WITH FORD ,THEY SAID IT IS A THOR PROBLEM. I THEN TOOK IT TO A FORD TRUCK DEALER AND THEY SAID THE TOE WAS OUT SO BAD ,THEY CANT BELIEVE I GOT IT TO THEM. THOR SAID ITS IN THEIR WARRANTY MANUAL TO HAVE THE FRONT END ALIGNED. PLEASE KEEP IN MIND THAT THIS IS A STRAIGHT AXLE SUSPENSION AND NOT A INDEPENDENT SUSPENSION. THEIR IS NO CASTER - CAMBER ADJUSTMENT, JUST TOE. AFTE…
ONLY ENTRANCE DOOR LOCK CYCLINDER BREAKS. CANNOT ENTER OR LEAVE THE MOTORHOME. TRI MARK IS THE MAKER OF THE LOCK. CAN HAPPEN DRIVING UP THE ROAD OR STATIONARY. I CONTACTED THORR WHO SAID IT WAS TRIMARK AT FAULT. TRIMARK SAID THOR ORDERING ZINC CYCLINDERS INSTEAD OF STEEL. THOR AT FAULT.
ON APRIL 28 AND 29, 2016, MY HUSBAND AND I EXPERIENCED A WIPER FAILURE ON OUR NEW THOR HURRICANE PURCHASED MARCH 29, 2016. WE WERE COMING DOWN A MOUNTAIN ON INTERSTATE 77 OUTSIDE CHAROLETTE, NORTH CAROLINA WHEN, IN A HEAVY RAIN STORM, THE PASSENGER SIDE WIPER ARM TRAVELED BELOW THE LOWER PORTION OF THE WINDSHIELD ALSO CAUSING THE DRIVER SIDE NOT TO WORK AS WELL. IT WAS A HORIFIC EXPERIENCE AND SHOULDN'T HAVE HAPPENED ON SUCH A NEW VEHICLE. WE STOPPED BY A REPAIR FACILITY AND HAD THE WIPER LINKAGE HARDWARE TIGHTENED AND ADJUSTED BUT EXPERIENC…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Visibility/Wiper
Too few reports for a range
20,000 mi
1 (sparse)
ODI 11231035 · 20,000 mi
TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 8 complaints · 2017: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2016
1
4
8
2017
0
0
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2016
9
0
0
2017
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Visibility/Wiper
Engine
—
0
Visibility/Wiper
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 50.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11417389
Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.