Auto Recall Watch
U.S. public vehicle records

2021 Toyota RAV4: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

387 owner complaints analyzed

1 distinct recall campaigns

15,950 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 72 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 125 of 387 complaints (32.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior4010.3%
Braking behavior359.0%
Electrical and battery issues297.5%
Fuel system concerns133.4%
Transmission and shifting123.1%
Engine operation61.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
125
Unknown Or Other
75
Electrical System
46
Engine
41
Fuel/Propulsion System
21
Power Train
21
Service Brakes
20
Steering
19
Component breakdown data
CategoryCount
Air Bags125
Unknown Or Other75
Electrical System46
Engine41
Fuel/Propulsion System21
Power Train21
Service Brakes20
Steering19

Air Bags: 125; Unknown Or Other: 75; Electrical System: 46; Engine: 41; Fuel/Propulsion System: 21; Power Train: 21; Service Brakes: 20; Steering: 19

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
41
25,000 to 49,999
16
50,000 to 74,999
12
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00041
25,000 to 49,99916
50,000 to 74,99912
75,000 to 99,9992
100,000 to 149,9991
150,000 and above0

Under 25,000: 41; 25,000 to 49,999: 16; 50,000 to 74,999: 12; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (41). 315 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
5
2021
38
2022
48
2023
43
2024
83
2025
114
2026
56
Complaints over time data
CategoryCount
20205
202138
202248
202343
202483
2025114
202656

2020: 5; 2021: 38; 2022: 48; 2023: 43; 2024: 83; 2025: 114; 2026: 56

AI-generated summary

Recurring complaint themes

The selected narratives describe lane-assistance behavior, brake warnings and electrical concerns. One owner reports steering inputs that moved the vehicle out of its lane; another describes an intermittent parking-brake warning. Electrical examples include a battery that would not start the vehicle after several days parked and inconsistent phone connections. These examples describe different systems and do not establish a single shared cause. Some topic matches refer to a component mentioned during diagnosis rather than a confirmed failure of that component.

AI interpretation of three selected source narratives, checked against their recorded text. This is not a summary of every complaint. Generated 2026-09-13 (September 13, 2026). Evidence: 11398108, 11399292, 11415942. This interpretation does not establish a defect or predict reliability.

Owner report 11398108 · 2021-02-26 (February 26, 2021)

THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY FREQUENTLY AND IS IN SAFE. UPON ACTIVATION OF THE LTA, IT TURNS THE STEERING WHEEL APPROX 15- 20 DEGREES AND IMMEDIATELY TAKES YOU OUT OF THE LANE. THE LANE DEPARTURE SYSTEM KICKS IN AND THEN TRIES TO BRING YOU BACK AND…

Owner-reported narrative. 1,000 miles reported. Look up ODI 11398108 at NHTSA ↗

Owner report 11399292 · 2021-03-05 (March 5, 2021)

VEHICLE BATTERY COMPLETELY DEAD AFTER ONLY 3 DAYS OF NOT BEING DRIVEN. VEHICLE WOULD NOT START AND COULD NOT BE JUMP STARTED. VEHICLE IS ONLY 2 MONTHS OLD. WIRELESS CHARGING DOES NOT CHARGE CONSISTENTLY. INTERMITTENT CONNECTION ONLY AND GETS VERY HOT. USB PHONE CONNECTION RANDOMLY DISCONNECTS AND RECONNECTS. OCCASIONALLY THE VOICE COMMAND PROMPT ON CENTER CONTROL IS ACTIVATED AND STAYS CONNECTED WHEN CONNECTING A PHONE THROUGH USB AND CANNOT EXIT TO SEE INFORMATION DISPLAY. REMOTE START FROM FOB WILL NOT WORK. LANE DEPARTURE SYSTEM …

Owner-reported narrative. 2,000 miles reported. Look up ODI 11399292 at NHTSA ↗

Owner report 11415942 · 2021-05-10 (May 10, 2021)

JUST BOUGHT THIS VEHICLE ON JANUARY AND WITH JUST OVER 4K MILES THIS WARNING CAME UP.. PARKING BRAKE MALFUNCTION.. TURNED OFF THEN ON THE CAR AND SAME WARNING...CALLED THE DEALER FOR INSPECTION ASAP..

Owner-reported narrative. 4,364 miles reported. Look up ODI 11415942 at NHTSA ↗

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11353782 · 2020-09-08 (September 8, 2020)

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

Owner-reported narrative. 502 miles reported. Look up ODI 11353782 at NHTSA ↗

Owner report 11364114 · 2020-10-13 (October 13, 2020)

BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.

Owner-reported narrative. 45 miles reported. Look up ODI 11364114 at NHTSA ↗

Owner report 11364557 · 2020-10-15 (October 15, 2020)

TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 75 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED. THE LOCAL DEALER VALLEY HIGH TOYOTA LOCATED AT 14612 VALLEY CENTER DR, VICTORVILLE, CA 92395 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11364557 at NHTSA ↗

Owner report 11365940 · 2020-10-23 (October 23, 2020)

DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.

Owner-reported narrative. 400 miles reported. Look up ODI 11365940 at NHTSA ↗

Owner report 11382724 · 2020-12-09 (December 9, 2020)

MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.

Owner-reported narrative. 25 miles reported. Look up ODI 11382724 at NHTSA ↗

Owner report 11386212 · 2021-01-03 (January 3, 2021)

THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT BACK UP ALL THE WAY. (WE HAVE NOT HAD THIS CAR VERY LONG AT ALL SO WE ARE STILL LEARNING WHICH BUTTONS DO WHAT.) AS I PULL BACK THE COVER I NOTICE THAT THERE ARE SHARDS OF GLASS FALLING ONTO MY LAP FROM THE SUNROOF. I WAS…

Owner-reported narrative. 2,241 miles reported. Look up ODI 11386212 at NHTSA ↗

Owner report 11387955 · 2021-01-13 (January 13, 2021)

WHEN THE LOW FUEL LIGHT COMES ON IT ONLY TAKES 10 GALLONS TO REFILL. THIS GIVES ME A RANGE OF 400 MILES ON A TANK OF FUEL. I WAS EXPECTING A RESERVE AMOUNT OF FUEL AFTER THE LOW FUEL LIGHT COMES ON TO DRIVE TO A FUEL STATION BUT ONLY USING 10 GALLONS OUT OF A 14 GALLON TANK SEEMS WRONG.

Owner-reported narrative. 400 miles reported. Look up ODI 11387955 at NHTSA ↗

Owner report 11389684 · 2021-01-24 (January 24, 2021)

HAVE A 2019 AMS 2021 RAV4 HYBRID XSE THAT WILL NOT FILL TO ITS 14.5 GAL CAPACITY. TOYOTA NEEDS TO MAKE A FORMAL ANNOUNCEMENT HERE TO ACKNOWLEDGE THE ISSUE AND A TIMELINE ON A FIX. WITH NOTING, THE DEALERSHIP SAID IT TOOK 14 GAL ON INITIAL FILL WHEN PURCHASED, SO NOT SURE WHAT TO THINK HERE - CAN PROVIDE PHOTOS AS WELL

Owner-reported narrative. 485 miles reported. Look up ODI 11389684 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V865000 · Air Bags:Sensor:Occupant Classification

Reported: 2023-12-20 (December 20, 2023)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

387 unique complaints in this selection. Analysis snapshot: 2026-09-30.

18.6%Usable mileage72 / 387 records
100.0%Valid incident date387 / 387 records
100.0%Valid filing date387 / 387 records
100.0%Ordered incident and filing dates387 / 387 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Engine
3311.5%
ODI 10465931

ACCORDING TO OUR INSURED, THE INSURED HAD PULLED INTO HIS DRIVEWAY, AND THE VEHICLE HAD A SUDDEN ACCELERATION, CAUSING THE VEHICLE TO RUN INTO THE HOUSE, DAMAGING THE WALL, THE SLIDING DOOR AND THE TYPHOON SHUTTERS. *TR

Look up ODI 10465931 at NHTSA ↗

228.5%
ODI 10483211 · 2,621 mi

I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT HAND TURN. A CAR WAS COMING FROM THE LEFT. WITH MY FOOT ON THE BRAKE, THE CAR FELT AS IF IT WERE GOING TO TAKE OFF. I PUSHED MY FOOT ON THE BRAKE PEDAL AS FAR DOWN AS I COULD. LUCKILY, THE APPROACHING CAR TURNED DOWN THE STREET I WAS STOPPED ON AND I WAS ABLE TO TURN RIGHT. AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR SURGED FORWARD LIKE THE GAS PEDAL WAS STUCK. THIS HAPPENED ABOUT ONE QUARTER MILE FROM MY HOUSE. I MADE IT HOME SAFELY. AFTER I GOT IN THE DRIVEWAY, I TURNED OFF THE …

Look up ODI 10483211 at NHTSA ↗

2911.3%
ODI 10511223 · 100 mi

TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE ACCELERATED THEN STALLED WITHOUT WARNING. THE ENGINE, THE TRACTION CONTROL, AND THE FOUR WHEEL DRIVE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 2,120.

Look up ODI 10511223 at NHTSA ↗

3115.7%
ODI 10630245 · 300 mi

WHILE DRIVING MY BRAND NEW TOYOTA 2014 RAV4, THEY WERE THE FOLLOWING: 1. THE CAR WAS VIBRATING SLIGHTLY AND THE CAR WAS STUCK IN FIRST GEAR. 2. THE ?CHECK ENGINE" LIGHT CAME ON ALONG WITH THE AWD DRIVE AND TRACTION CONTROL LIGHTS. 3. THE STEERING WHEEL WAS BECOMING FIRM ALONG WITH THE BRAKE PEDAL. REMEMBER, THIS WAS ALL WHILE THE CAR WAS STILL RUNNING. 4. I MANAGED TO PULL OVER AND TURN OFF THE CAR. 5. I TRIED TO RESTART THE VEHICLE, BUT THE CAR WOULD NOT START AND WOULD ONLY USE THE BATTERY. 6. I TRIED TO START THE CAR…

Look up ODI 10630245 at NHTSA ↗

3712.2%
ODI 10748002 · 1,000 mi

DRIVING ON SLIGHT GRADE AT APPROX. 55 MPH. ATTEMPTED TO PASS CAR IN FRONT OF ME. CHECKED LEFT LANE, SEMI ABOUT 50-75 YARDS BACK. PRESSED DOWN GAS PEDAL AND NOTHING. IT WAS LIKE THE CAR WENT INTO NEUTRAL. MEANWHILE SEMI IS APPROACHING. PUMPED PEDAL A FEW TIMES NOTHING SEMI HAS TO SLOW DOWN BECAUSE I AM SLOWING DOWN INSTEAD OF ACCELERATING. FINALLY PEDAL CATCHES AND CAR ACCELERATES. THIS HAS HAPPENED ABOUT 5 TIMES SINCE I GOT THIS CAR NEW IN JANUARY, TOYOTA DEALER SERVICE PERSON SAYS THIS IS NORMAL AS EVERYTHING IS DONE BY COMPUTER NOW,…

Look up ODI 10748002 at NHTSA ↗

2510.4%
ODI 10928126 · 5,300 mi

THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY V…

Look up ODI 10928126 at NHTSA ↗

3110.1%
ODI 11003533

PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT …

Look up ODI 11003533 at NHTSA ↗

329.7%
ODI 11132810 · 3,500 mi

WHILE DRIVING ON SATURDAY MORNING 9/29/18, I STOPPED AT A STOP LIGHT AND MY 2018 TOYOTA RAV4 LOST ALL ENGINE POWER WHILE IN TRAFFIC. THE COMPUTER VIDEO SCREEN SHOWED THE MESSAGE "CHARGING SYSTEM FAILURE\MALFUNCTION". I THEN ATTEMPTED TO RESTART THE VEHICLE AND IT DID NOT CRANK OVER, I WAITED A FEW SECONDS, MADE ANOTHER ATTEMPT , THE VEHICLE STARTED. I PULLED OVER AND PARKED THE VEHICLE, LOOKED UP THE ERROR MESSAGE IN THE CAR MANUAL AND IT INSTRUCTED ME THAT IT WAS A SERIOUS PROBLEM AND TO TAKE THE VEHICLE IMMEDIATELY TO THE NEAREST TOYOTA D…

Look up ODI 11132810 at NHTSA ↗

20623.4%
ODI 11209676 · 6,000 mi

VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS.

Look up ODI 11209676 at NHTSA ↗

18028.3%
ODI 11323939 · 20 mi

THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR

Look up ODI 11323939 at NHTSA ↗

4110.6%
ODI 11416598 · 1,000 mi

THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMALLY LOUD GRINDING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CABE TOYOTA (2849 LONG BEACH BLVD, LONG BEACH, CA 90806, [phone removed]) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REPLACED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF…

Look up ODI 11416598 at NHTSA ↗

2718.6%
ODI 11457339

"The total fuel dispensed is less than expected when the fuel nozzle automatically clicks off when refueling. [Some customer reports] have also noted the "Distance to Empty" shown on the multi-information display is less than expected."

Look up ODI 11457339 at NHTSA ↗

2415.3%
ODI 11499456

Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and als…

Look up ODI 11499456 at NHTSA ↗

3821.8%
ODI 11581089

After driving the vehicle in the rain, pulled into work and the car died. Would not restart, it popped up with power steering low error code. After leaving work car started right up and drove normal. Searching online and a lot of other people are having same issue, causing there cars to die and not restart when they are in traffic. Most people reporting the same issue have had their cars die on them while on the highway in stop and go traffic, which could lead to a wreck. I don’t want this to happen to me or anyone else as I travel a lot with m…

Look up ODI 11581089 at NHTSA ↗

1314.9%
ODI 11661600

Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.

Look up ODI 11661600 at NHTSA ↗

Electrical System
155.2%
ODI 10681838 · 38,620 mi

I WAS DRIVING DOWN SUBURBAN ROAD AT APPROX 20-25 MPH BEFORE ATTEMPTING TO COME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKES LOST POWER AND ENGINE QUICKLY REDLINED TO 6000 RPM. IT WAS ONLY BY IMMEDIATELY SHIFTING INTO NEUTRAL THAT I AVOIDED RUNNING A REDLIGHT AND PLOWING THROUGH AN INTERSECTION. I PLACED IN PARK AND SHUT OFF ENGINE WITHIN 3-5 SECONDS TO AVOID ENGINE DAMAGE. I WAITED ABOUT 10-15 SECONDS STUCK AT A RED LIGHT BEFORE RESTARTING ENGINE AND LIMPING IT BACK HOME LESS THAN HALF A MILE AWAY. *JS

Look up ODI 10681838 at NHTSA ↗

3011.5%
ODI 10462327 · 1,100 mi

THE CAR WAS PARKED IN THE DRIVEWAY WITH THE DOORS LOCKED AND THE WINDOWS ROLLED UP. SOMETIME BETWEEN 10PM AND 5:30AM THERE WAS A FIRE THAT CREATED ENOUGH HEAT TO MELT THE COATING ON THE FRONT WINDSHIELD AND BLOW OUT THE FRONT WINDSHIELD, MELT THE CENTER OF THE DASH AND THE AREA BETWEEN THE VISORS WHERE THE CONTROLS FOR THE SUNROOF AND INTERIOR LIGHTS WERE. IT ALSO CAUSED A SHORT IN THE WIRING THAT RESULTED IN TURNING ON THE HEADLIGHTS EVEN THOUGH THE SWITCH WAS OFF. WE HAD TO DISCONNECT THE CAR BATTERY TO TURN OFF THE LIGHTS. TOYOTA DID AN …

Look up ODI 10462327 at NHTSA ↗

6625.7%
ODI 10505341 · 20 mi

PURCHASED NEW 2013 RAV4 ON 23 MAR 13. THE ENTUNE NAVIGATION DISPLAY (BOTH DAY AND NIGHT MODE) IS VERY DIFFICULT TO SEE IN BRIGHT DAYLIGHT (IN DAY MODE) OR AT NIGHT TIME (IN NIGHT MODE). THIS IS A SERIOUS DISTRACTION WHEN USING THE NAVIGATION AND RESULTS IN THE DRIVER HAVING TO AVERT EYES TO FOCUS ON THE DISPLAY LONGER THAN NECESSARY FOR DETAILS. THIS COULD RESULT IN AN ACCIDENT. A NORMAL DISPLAY WOULD NOT HAVE THESE ISSUES. I HAVE EXAMINED ANOTHER BRAND NEW RAV4 WITH THE SAME ISSUE. THE DEALER ALSO REPLACED MY ENTUNE SYSTEM; THE PROBLEM …

Look up ODI 10505341 at NHTSA ↗

6633.5%
ODI 10587235 · 2,000 mi

WHEN VEHICLE IS STARTED AND PUT INTO REVERSE THE BACKUP CAMERA IS DIM AND UNVIEWABLE FOR 15 SEC. BACKING UP DURING THIS PERIOD IS OBVIOUSLY HAZARDOUS AND IT IS VERY ANNOYING TO HAVE TO WAIT UNTIL IT BECOMES VISIBLE. THIS IS RELATED TO THE WHOLE DISPLAY CONSOLE AS THE RADIO, NAV SYSTEM, AND BU CAMERA ALL COME ON AFTER 15 SEC. THIS DOES NOT HAPPEN ON MY WIFE'S 2007 PRIUS ALTHOUGH OCCASIONALLY IT DOES NOT SWITCH TO THE BU CAMERA AT ALL. *TR

Look up ODI 10587235 at NHTSA ↗

8427.6%
ODI 10779880 · 612 mi

AFTER 10 DAYS OF OWNING THE CAR AND LESS THAN 600 MILES THE CAR WOULDN'T RUN AND WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS NOT UNDER WARRANTY AND THAT THE DAMAGE WAS CAUSED BY A RODENT. LATER THAT SAME EVENING OUR SALESMAN CALLED AND INFORMED US THAT COMPONENTS IN THE CAR ARE "GREEN" AND MADE OF SOYBEAN AND TO KEEP OUR CAR IN THE GARAGE (WHICH WE DON'T HAVE). I HAVE SINCE CAUGHT A MOUSE UNDER THE HOOD OF THE VEHICLE WITH A GLUE TRAP AND FOUND HAIR AND MOUSE DROPPINGS. THE BEST OFFER THEY HAVE GIVEN ME IS TO GIVE ME A DIFFERENT…

Look up ODI 10779880 at NHTSA ↗

5824.2%
ODI 10881355 · 500 mi

TOYOTA RAV4 LIMITED-AT ALL TIMES OF INCIDENCES THIS VEHICLE WAS IN MOTION. SAFETY ISSUE!!! 1. I PURCHASED THE VEHICLE MARCH 26, 2016, TO COMMUTE TO NEW JOB. 2. HIGHWAY-WARNING 1 ON APX 4/4 MONDAY (9 DAYS AFTER PURCHASE) "CHECK TOYOTA PARK ASSIST HAVE VEHICLE CHECKED BY A DEALER" THE CAUSE WAS SNOW ON SENSORS....SINCE WE ARE IN MONTANA THERE WILL BE SNOW ON SENSORS AT LEAST 8 MONTHS A YEAR. 4. HIGHWAY-WARNING 2 ON APX 4/18/16 "AWD SYSTEM MALFFUNCTION 2 WHEELDRIVE MODE ENGAGED DEAL…

Look up ODI 10881355 at NHTSA ↗

10433.9%
ODI 10983387 · 3,000 mi

THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.

Look up ODI 10983387 at NHTSA ↗

12738.4%
ODI 11076389 · 980 mi

THE VEHICLE WAS STATIONARY IN A DRIVEWAY FOR APPROXIMATELY 2 HOURS. AFTER PULLING AWAY FROM THE HOUSE, DASH PANEL INDICATORS WERE SHOWING MALFUNCTIONS ON BRAKE SYSTEMS, AWS, ETC. IT SHOWED THAT ALL COMPUTER SYSTEMS WERE MALFUNCTIONING. I DROVE IMMEDIATELY TO THE DEALER. INSPECTION SHOWED THAT THE WIRE HARNESS ON THE VEHICLE HAD BEEN CHEWED APART, OFF, AND INSULATION HAD BEEN REMOVED. I INVESTIGATED THE INTERNET ON THIS PROBLEM AND IT SEEMS THAT SEVERAL VEHICLE MAKES AND MODELS WERE AFFECTED. IT SEEMS THAT THE MANUFACTURES WERE USING A FOOD BASE…

Look up ODI 11076389 at NHTSA ↗

10111.5%
ODI 11228448 · 450 mi

I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN…

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11718.4%
ODI 11309423 · 200 mi

CONTINUATION, LOST WEBSITE.

Look up ODI 11309423 at NHTSA ↗

4611.9%
ODI 11399292 · 2,000 mi

VEHICLE BATTERY COMPLETELY DEAD AFTER ONLY 3 DAYS OF NOT BEING DRIVEN. VEHICLE WOULD NOT START AND COULD NOT BE JUMP STARTED. VEHICLE IS ONLY 2 MONTHS OLD. WIRELESS CHARGING DOES NOT CHARGE CONSISTENTLY. INTERMITTENT CONNECTION ONLY AND GETS VERY HOT. USB PHONE CONNECTION RANDOMLY DISCONNECTS AND RECONNECTS. OCCASIONALLY THE VOICE COMMAND PROMPT ON CENTER CONTROL IS ACTIVATED AND STAYS CONNECTED WHEN CONNECTING A PHONE THROUGH USB AND CANNOT EXIT TO SEE INFORMATION DISPLAY. REMOTE START FROM FOB WILL NOT WORK. LANE DEPARTURE SYSTEM …

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3725.5%
ODI 11457339

"The total fuel dispensed is less than expected when the fuel nozzle automatically clicks off when refueling. [Some customer reports] have also noted the "Distance to Empty" shown on the multi-information display is less than expected."

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3924.8%
ODI 11499456

Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and als…

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3218.4%
ODI 11581089

After driving the vehicle in the rain, pulled into work and the car died. Would not restart, it popped up with power steering low error code. After leaving work car started right up and drove normal. Searching online and a lot of other people are having same issue, causing there cars to die and not restart when they are in traffic. Most people reporting the same issue have had their cars die on them while on the highway in stop and go traffic, which could lead to a wreck. I don’t want this to happen to me or anyone else as I travel a lot with m…

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1517.2%
ODI 11661600

Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.

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Unknown Or Other
144.9%
ODI 10427960 · 7,500 mi

VEHICLE HAS EXHAUST SMELL IN THE CABIN WHEN BEING DRIVEN. THE CAR WAS TAKEN TO THE DEALERSHIP AND THE COMPLAINT WAS DISMISSED. TECHNICIANS SAY THEY TEST DROVE AND DIDN'T SMELL ANYTHING. THE SMELL PERSISTS. *TT

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2610.0%
ODI 10722299 · 10,600 mi

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS P…

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4015.6%
ODI 10586265 · 10,000 mi

THE VEHICLE IS A CLONE RAV4, I HAVE BOUGHT THIS VEHICLE FROM A TOYOTA DEALER SHIP, AND I PAID FOR A RAV4 2013, WHEN I WENT TO INVESTIGATE I FOUND OUT IT WAS CLONED TOYOTA RAV4 OF THE YEAR 2010, AND IT CAME FROM THE FACTORY IN MEXICO, SO THESE IS AGAINST THE LAWS. SO WHAT WOULD YOU ADVISE ME TO DO? *TR

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4522.8%
ODI 10715127 · 13,800 mi

ON MAY 2, 2015, AT ABOUT 10:00 A.M. WE WERE DRIVING TO THE SCRANTON, PA, AREA. WE HAD JUST ENTERED THE ON-RAMP TO I-81 NORTH FROM RT. 309 WHEN WE HEARD A VERY LOUD BANG AND ROARING SOUND SIMILAR TO A DOOR ON A JET BLOWING OFF MID-AIR IN A MOVIE. THERE WAS NOTHING ON THE ROAD TO RUN OVER AND THE CLOSEST VEHICLE TO US WAS A TRUCK TRACTOR AT LEAST 500 YARDS AHEAD OF US AND NOT DRIVING ON AN ANGLE THAT WOULD SEND ANYTHING AIRBORNE TO OUR AREA; NOR WERE WE NEAR AN UNDERPASSR. WE PUT OUR FLASHERS ON AND PULLED OVER AT THE FIRST SAFE AREA. UPON CHEC…

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6019.7%
ODI 10722906 · 5 mi

LOUD BUFFETING WIND NOISE AND VIBRATION WHEN ANY REAR WINDOW IS PARTIALLY LOWERED OR OPEN. WILL DIMINISH OR GO AWAY IF EITHER FRONT WINDOW IS OPEN PARTIALLY OR ALL THE WAY. VIBRATING DRONING NOISE IS SO LOUD YOU CAN HEAR NOTHING ELSE. NOISE INCREASES WITH SPEED STARTING AT ABOUT 20 MPH AND UP. DESIGN FLAW OR IS A REPAIR AVAILABLE? DEFINITELY A SAFETY ISSUE IN MY OPINION. NATURE OF THE VEHICLE? HOPE NOT.

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3313.8%
ODI 10882526 · 2,500 mi

THE MIRRORS HAVE A SMALL 'BLIND SPOT' MIRROR THAT IS POORLY LOCATED. TO HAVE THE MIRROR POSITIONED TO SEE THE NEIGHBORING LANES THE MAIN MIRROR SHOWS ALMOST 1/2 OF IT'S AREA OF THE VEHICLE. TO POSITION THE MAIN MIRROR TO PROPERLY SHOW THE AREA NEAR AND BEHIND THE VEHICLE THE BLIND SPOT MIRRORS SHOW AN AREA THAT IS IRRELEVANT.

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6220.2%
ODI 10936321

LANE DEVIATION WARNING IS NOT AUDIBLE WHEN VEERING EITHER RIGHT OR LEFT AT SPEEDS OVER 32 MILES PER HOUR AS STATED IN THE OWNERS MANUAL. OUR 2015 TOYOTA RAV 4 LANE DEVIATION WARNING WAS LOUD AND CLEAR.

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6920.8%
ODI 11071997 · 160 mi

VEHICLE'S LDA (LANE DEPARTURE ALERT) COULD NOT BE HEARD AND NO VOLUME ADJUST. DEALER WON'T DO ANYTHING ABOUT IT CLAIMING THERE IS NO STANDARD LOUDNESS REQUIRED. YET, THE LDA IS PART OF TOYOTA SAFETY SENSE AND MARKETED AS ALERT FOR SAFE DRIVING ASSIST. MY VEHICLE IS 2 WEEKS OLD AND MISSED THE WARNING TWICE ALREADY. FALSE ADVERTISING BY TOYOTA AS SAFETY ALERT WHEN IT COULD NOT BE HEARD. DANGEROUS TO DEPEND ON IT.01/29

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16919.2%
ODI 11220895 · 400 mi

THE ENGINE OF THIS VEHICLE CAN BE TURNED OFF BY PRESSING THE KEYLESS "OFF" BUTTON ON THE DASH WITHOUT THE TRANSMISSION HAVING TO BE IN "PARK". I TURNED OFF THE ENGINE WITH THE TRANSMISSION IN THE DRIVE POSITION ON A SLIGHT INCLINE IN A SHOPPING CENTER PARKING LOT I EXITED THE CAR AND IT ROLLED BACKWARDS. I WAS ABLE TO JUMP BACK INTO THE CAR, START THE ENGINE, ROLL FORWARD, PUT IT IN PARK AND TURNED OFF THE ENGINE. HAD THIS BEEN ON A STEEPER INCLINE I WOULD NOT HAVE HAD A CHANCE TO GET BACK INTO THE CAR AND STOP IT FROM ROLLING BACKWARDS. IT…

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12119.1%
ODI 11316139 · 5,000 mi

WHILE DRIVING ON THE FREEWAY IN OUR BRAND NEW 2020 TOYOTA RAV4 HYBRID WITH ONLY 5,000 MILES, ALL OF A SUDDEN THE SUNROOF EXPLODED ABOVE US -- SHATTERING GLASS FRAGMENTS UPWARDS AND OUTWARDS. OF COURSE, SOME MINOR FRAGMENTS LANDED UPON MY WIFE AND I -- BUT FOR THE MOST PART THE GLASS SHOT UPWARDS AND AWAY. IT WAS AS THOUGH SOMEONE HAD FIRED OFF A LOUD SHOTGUN INSIDE THE CAR. AFTER REGAINING CONTROL OF THE CAR AND SEEING THE SUNROOF COMPLETELY SHATTERED I LOOKED BACK AND NOTICED THAT THERE WERE NO OVERPASSES AROUND FOR SOMEONE TO DROP A ROCK AND…

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7519.4%
ODI 11353782 · 502 mi

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

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3624.8%
ODI 11465294

On May 13th, 2022, I was in my garage and inside the vehicle in park mode, when I suddenly heard a little crack sound coming from the windshield. It was very faint, but I heard it. Then I noticed that it was the windshield and it had a little crack. On May 19, 2022, I took the vehicle to Elmhurst Toyota and they stated that a rock hit the windshield which is false. I am certain that it is a defect of the windshield in the RAV4's. I am not the first person to complain about the faulty windshield on these models and truly believe that is v…

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4226.8%
ODI 11520009

Panoramic sunroof. First one is fine, back one exploded. All around the edges is a very distinct crack in a connected line. There was minimal traffic, and I was the only other vehicle on the interstate with a good 4 car length between me and the next car which was 2 lanes over. I didn’t see or hear anything other than the “gunshot” sounding explosion. No wind or hail or anything, skies were clear, I was going about 60 on the interstate. It freaked me out. Luckily, I did not swerve or change my driving (slam on brakes etc), but with another pers…

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4928.2%
ODI 11557776

The drivers side mirror is distorted like if you have on a pair of glasses that are stronger than they actually are. It makes my eyes go cross-eyed everytime I look into that mirror & it's going to cause me to get into an accident if it's not addressed. I already went to the dealership & the service consultant said he could see what I was talking about but the service technician said he saw nothing wrong with it. I am also have an issue with the alignment. It was off when I brought it in for my inspection sticker & had them look at it & they s…

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2326.4%
ODI 11661476

Sunroof leaks during rain events. If this continues to be a problem can cause rust, mildew and mold issues which can lead to respiratory issues. This was noted by the dealership today as well.

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Steering
155.2%
ODI 10378414 · 1,039 mi

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE, VIBRATE AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY A STEERING ANGLE SENSOR MALFUNCTION AND THE STEERING ANGLE SENSOR ZERO POINT CALIBRATION. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 1,039.

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93.5%
ODI 10490026 · 27,000 mi

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. …

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103.9%
ODI 10543196 · 258 mi

ON LOCAL ROAD, ACCELERATING FROM STOP. VEHICLE SUDDENLY "SHUT-OFF" GOING INTO NEUTRAL AND UNABLE TO PUT BACK INTO DRIVE. STEERING WENT "LIMP". VEHICLE DRIFTED RIGHT, POWER STEERING WAS EFFECTED, STEERING DIFFICULT. VEHICLE COASTED INTO PARKING LOT TO THE RIGHT, FORTUNATELY NO VEHICLES HAPPENED TO BE PASSING ON THE RIGHT AT THAT PRECISE MOMENT, THEREFORE NO ACCIDENTS. BUT THERE COULD HAVE EASILY BEEN ONE. ATTEMPTS AT RESTARTING VEHICLE RESULTED IN "TAKE EV TO NEAREST DEALERSHIP" MESSAGE AND SEVERAL WARNING INDICATORS ON DASH. VEHICLE WAS …

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2110.7%
ODI 10587726 · 142 mi

NEW CAR DUNLOP TIRES HAVE SEVERE ROAD HAZARD. EVERY SMALL ROAD CONDITION MAGNIFIES INTO GREAT STEERING PROBLEM. *TR

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4615.1%
ODI 10716496

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE IN THE U.S.. WHEN THE PARTS BECOME AVAILABLE, THE MANUFACTURER WOULD NOT SEND ANY AND WOULD NOT PAY FOR A REPAIR UNTIL THE DEALER SENT PHOTOS SHOWING THE NEED FOR THE REPAIR. THE CONTACT SPOKE WITH THE DEALER AGAIN AND CONFIRMED THAT THE MANUFACTURER MADE THAT REQUIREMENT.…

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104.2%
ODI 10851724 · 250 mi

NOTICED THE BRANDNEW 2016 RAV4 XLE PULLS TO THE RIGHT STRONGLY AFTER 3 DAYS OWNING THE CAR WITH 200 MILES. WENT TO THE DEALER TWICE AND DID 2 ALIGNMENTS AND CROSS TIRE ROTATION. THE SERVICE ADMITS THE PULLS AND CLAIM THEY FIXED IT THE 1ST TIME. HOWEVER ACTUALLY NOTHING IS CHANGED. STILL PULLS TO THE RIGHT, NOT ANY BETTER. COME BACK AGAIN AND THE SAME TECHNICIAN TRIED TO ALIGN AND ROTATE AGAIN. WE TESTED DRIVE AND STILL FOUND IT. THE DEALER'S LEAD TECHNICIAN MENTIONED HE DID EVERYTHING HE CAN BUT STILL CANNOT FIX IT. HE OPENED A CASE TO TOYOTA…

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123.9%
ODI 11013006 · 4,712 mi

AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE…

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113.3%
ODI 11122326

TAMARA RECALL. VEHICLE CONSTANTLY DRIFTS TO THE RIGHT SIDE. SEVERAL ATTEMPTS OF FIXING THE ISSUE HAVE BEEN MADE BY THE DEALERSHIP AND VEHICLE STILL CONTINUES TO PULL TO THE RIGHT. AT THIS POINT THE DEALERSHIPS DO NOT KNOW HOW TO FIX THE ISSUE. NO INJURIES HAVE BEEN SUSTAINED. THE MANUFACTURER HAS BEEN NOTIFIED. PLEASE FURTHER INVESTIGATE THIS PROBLEM.

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323.6%
ODI 11186970 · 4,257 mi

I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VE…

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274.3%
ODI 11319807 · 25 mi

I AM WRITING THIS LETTER REQUESTING YOUR ASSISTANCE IN RESOLVING A CONTINUING PROBLEM I HAVE EXPERIENCED REGARDING MY RECENTLY PURCHASED 2020 TOYOTA RAV 4. IT SEEMS MY CAR CANNOT STAY IN THE DRIVING LANE, EVEN FOR A SHORT DISTANCE, WITHOUT MY HAVING TO CONSTANTLY ADJUST THE STEERING. I HAVE TAKEN MY CAR FOUR TIMES TO AUTHORIZED TOYOTA REPAIR SHOPS, BUT EACH TIME THEY WERE UNABLE TO CORRECT THIS PROBLEM. IN FACT, I WAS TOLD THAT THERE IS NOTHING WRONG WITH MY CAR, AND THIS IS HOW A TOYOTA RAV PERFORMS. I ALSO HAD A TIRE ALIGNMENT, THINKING T…

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194.9%
ODI 11398108 · 1,000 mi

THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY FREQUENTLY AND IS IN SAFE. UPON ACTIVATION OF THE LTA, IT TURNS THE STEERING WHEEL APPROX 15- 20 DEGREES AND IMMEDIATELY TAKES YOU OUT OF THE LANE. THE LANE DEPARTURE SYSTEM KICKS IN AND THEN TRIES TO BRING YOU BACK AND…

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2013.8%
ODI 11489690

When driving at a speed of ~60 miles, I felt a brief loss of power steering. The wheels were heavy and difficult to control. It lasted for less than a second but occurred twice already in one week.

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2717.2%
ODI 11499456

Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and als…

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2715.5%
ODI 11581089

After driving the vehicle in the rain, pulled into work and the car died. Would not restart, it popped up with power steering low error code. After leaving work car started right up and drove normal. Searching online and a lot of other people are having same issue, causing there cars to die and not restart when they are in traffic. Most people reporting the same issue have had their cars die on them while on the highway in stop and go traffic, which could lead to a wreck. I don’t want this to happen to me or anyone else as I travel a lot with m…

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55.7%
ODI 11699590

While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t start. Eventually had to put in neutral to get out of drive-thru. Once out of drive-thru, I once again attempted to restart the car, but this time it worked. Should…

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Vehicle Speed Control
6823.7%
ODI 10378897 · 165 mi

ON DEC. 11, 2010, I PURCHASED MY 2011 RAV4. SINCE THAT TIME, I HAVE HAD TO CONTACT TOYOTA AND THE DEALER AND TAKE MY RAV4 TO THE DEALER SERVICE DEPT. MULTIPLE TIMES DUE TO UNINTENDED ACCELERATION. EACH TIME I WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. THIS UNINTENDED ACCELERATION OCCURS RANDOMLY WHEN I APPLY THE BRAKES AND IS MORE POWERFUL WITH EACH EPISODE. WHEN I DEPRESS THE BRAKE PEDAL, THE ENGINE REVS VERY LOUDLY AND THE VEHICLE FEELS AS THOUGH IT WILL SPEED IN WHATEVER GEAR I AM IN (I.E., DRIVE OR REVERSE). IN ORDER TO KEEP THE VEHICLE U…

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4918.8%
ODI 10449667 · 1,009 mi

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT UPON SHIFTING INTO DRIVE, THERE WAS A RAPID INCREASE IN THE ENGINE RPMS AND THE VEHICLE BEGAN TO SURGE FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL, BUT THE ENGINE CONTINUED TO REV. ANOTHER INDIVIDUAL OPENED THE DOORS AND TURNED OFF THE IGNITION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MIL…

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176.6%
ODI 10505885 · 120 mi

2 SEPARATE EPISODES OF UNINTENDED ACCELERATION IN A BRAND NEW CAR DEALER UNABLE TO VERIFY DEFECT. *TR

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73.6%
ODI 10608190 · 3,850 mi

THERE IS A LAG IN THE ACCELERATOR WHEN MOVING FROM VERY SLOW OR FROM A STOP. WHEN MOVING INTO CROSS TRAFFIC IT IS HAZARDOUS AS YOU LOSE SIGNIFICANT SPEED OR ACCELERATION CREATING AN UNREASONABLE RISK THAT THE CROSS TRAFFIC WILL COLLIDE WITH YOUR VEHICLE. THIS IS NOT A ONE TIME OCCURRENCE AS IT HAPPENS ON A CONTINUOUS BASIS. THE DEALER TAKES NO RESPONSIBILITY AND IS DUCKING THE ISSUE. I AM AFRAID IT IS JUST A MATTER OF TIME BEFORE THEY MAY BE SERIOUS INCIDENTS AS OTHER OWNERS HAVE SAID THE SAME THING TO ME. *TR

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206.6%
ODI 10748002 · 1,000 mi

DRIVING ON SLIGHT GRADE AT APPROX. 55 MPH. ATTEMPTED TO PASS CAR IN FRONT OF ME. CHECKED LEFT LANE, SEMI ABOUT 50-75 YARDS BACK. PRESSED DOWN GAS PEDAL AND NOTHING. IT WAS LIKE THE CAR WENT INTO NEUTRAL. MEANWHILE SEMI IS APPROACHING. PUMPED PEDAL A FEW TIMES NOTHING SEMI HAS TO SLOW DOWN BECAUSE I AM SLOWING DOWN INSTEAD OF ACCELERATING. FINALLY PEDAL CATCHES AND CAR ACCELERATES. THIS HAS HAPPENED ABOUT 5 TIMES SINCE I GOT THIS CAR NEW IN JANUARY, TOYOTA DEALER SERVICE PERSON SAYS THIS IS NORMAL AS EVERYTHING IS DONE BY COMPUTER NOW,…

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125.0%
ODI 10854436 · 3,500 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE VEHICLE ACCELERATED FORWARD WHILE THE CONTACT'S FATHER WAS GENTLY DEPRESSING THE BRAKE PEDAL. THE CONTACT'S FATHER DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK A GATE. THE CONTACT STATED THAT HER FATHER HAD TO REMOVE THE KEY FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…

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123.9%
ODI 10937816 · 2,000 mi

WHILE DRIVING ON CRUISE CONTROL AT THE POSTED SPEED LIMIT OF 65 MPH, MY RAV 4 CAME TO AN ABRUPT DEAD STOP WITH NO WARNING. THERE WAS NOT A CAR IN FRONT OF MINE, BUT A CAR WAS STOPPED IN A MEDIAN TO MY LEFT FACING THE OPPOSITE DIRECTION OF MY CAR. I COULD ONLY ASSUME THAT MY RAV 4 APPARENTLY SENSED THAT CAR WHEN IT CAME TO A SUDDEN DEAD STOP. I HAD NO IDEA WHAT WAS HAPPENING TO MY CAR AND THOUGHT THE ENGINE HAD SHUT OFF. A PASSENGER WITH ME, WHO IS A WITNESS TO THIS EVENT, IS AN OWNER OF A RAV 4 SE WITHOUT THE SAFETY SENSE/PRE-COLLISION SYST…

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195.7%
ODI 11131090 · 5,000 mi

TOYOTA RAV 4 ACCELERATES ON IT'S OWN WHILE DRIVING I BROUGHT IT BACK TO DEALERSHIP AND I WAS TOLD THAT THE COMPUTER SHOWS THAT IT DIDN'T ACCELERATE ON IT'S OWN. IT HAS HAPPENED TWO MORE TIMES THE LATEST WAS TODAY SEPT 24. I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVER BECAUSE ONCE IT TOOK ME THR A RED LIGHT A D TODAY I ALMOST HIT A TREE.

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293.3%
ODI 11186970 · 4,257 mi

I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VE…

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121.9%
ODI 11330342 · 59 mi

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT THE RADAR ENHANCED CRUISE CONTROL FAILED TO OPERATE WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT STATED THAT WHEN A VEHICLE PULLED IN FRONT OF THE VEHICLE, THE VEHICLE SLOWED DOWN HOWEVER, THE BRAKE LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO TWIN CITY TOYOTA (301 AUTUMN RIDGE DR, HERCULANEUM, MO 63048) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILE…

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61.6%
ODI 11428721

While using Cruse control. It did not slow the vehicle. I could not turn it off. The brakes would not work. I ran thru an intersection against the light. Bounced over the median. I turned off the ignition, still coasted about 1/2 mile. Finally I jammed the gear shift lever into Park. Toyota has the vehicle for inspection and reading of the black box. THE CONSUMER STATED THE VEHICLE DID NOT HAVE ANY WARNING SIGNS OF THE FAILURE. WARNING MESSAGES DID DISPLAY DURING THE FAILURE, WHICH WERE "CRUISE CONTROL INOPERATIVE", "BRAKE FAILURE", AND "LAN…

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74.8%
ODI 11477951

The vehicle without warning will lose all power; "Accelerator System Malfunction Output Power Reduced Visit Your Dealer" and "Pre-Collision System Malfunction - Visit Your Dealer" are the warning messages that appeared when power was lost. The "Check Engine" light also illuminated as well as a collision error light appeared. The vehicle has done this twice; the first time, the dealer found a recall which was a software update. However, today the vehicle became unresponsive again with the same error messages as before; we were lucky no vehicl…

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74.5%
ODI 11568860

I was pulling into a handicaped parking space and the car just jumped over the curb and hit the handicaped sign plowed into the landscapping. it went from 5miles an hour to 20miles an hour in 5 seconds by itself . computer took over . no air bags were deployed .

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95.2%
ODI 11616626 · 500 mi

The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while driving into a parking speed at a low rate of speed, the contact pressed the brake pedal to stop but the vehicle suddenly experienced unintended acceleration. The contact indicated that the vehicle accelerated forward and crashed into the parked vehicle ahead. During the incident no injuries were reported and a police report was taken at the scene. The vehicle was later driven to the local dealer. The cause of the failure was not determined and the vehicle was not repaire…

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66.9%
ODI 11656491

I have owned this new vehicle for only approximately 2 months and have had at least 4 instances where the vehicle does not respond immediately to my foot on the accelerator when attempting to restart from a stop. Three times I was at a stop light and when I attempted to go as the light turned green there was no acceleration response from the gas pedal for a couple of seconds, and in two of the instances because I had my foot pressed far on the gas attempting to get power, there was a sudden acceleration and lurch forward. Most recently, on th…

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Power Train
238.0%
ODI 10435596 · 700 mi

WHILE DRIVING ABOUT 30 MPH, THE CAR SUDDENLY INCREASED SPEED ON ITS OWN, I APPLIED BRAKES, THE BRAKING DID NOT SLOW THE CAR, THE CAR CONTINUED TO INCREASE IN SPEED, I THEN SHIFTED THE GEAR INTO NEUTRAL, THE ENGINE NOISE ROARED LOUDLY, AND I PRESSED THE BRAKE HARD, THE CAR STOPPED, WHILE THE ENGINE CONTINUED TO ROAR LOUDLY FOR ANOTHER 30 SECONDS. *TR

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197.3%
ODI 10472426 · 500 mi

MY 2012 HAS DONE THIS VIRTUALLY FROM DAY 1. WHEN BRAKING, THERE IS A SUDDEN ACCELERATION FOR 1/4 TO 1/2 SECOND AT THE TIME THE TRANSMISSION DOWNSHIFTS. I ALSO NOTICE IT WHILE DRIVING AT HIGH SPEEDS AND BRAKING. IT IS MORE DANGEROUS AT SLOWER SPEEDS ESPECIALLY WHEN BRAKING AT A LIGHT WITH SOMEONE IN FRONT OF YOU. IT FEELS LIKE YOU ARE PRESSING BOTH THE BRAKE AND ACCELERATOR AT THE SAME TIME. IT DOES NOT DO THIS ALL THE TIME. MAYBE ONCE OR TWICE A DAY. I THINK IT HAS TO DO WITH HOW HARD YOU BRAKE AND WHAT SPEED YOU ARE GOING. IT IS MOST NOTICEABL…

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2810.9%
ODI 10512209 · 530 mi

WHILE DRIVING ON HIGHWAY AT 55MPH,MY NEW 2013 TOYOTA RAV4 LIMITED SUDDENLY SLOWED DOWN AND WOULD NOT SHIFT INTO GEAR PROPERLY WHEN I ACCELERATED. I PULLED OFF THE ROAD ASAP AND HAD VEHICLE TOWED TO DEALERSHIP. THEY HAVE DIAGNOSED TRANSMISSION FAILURE. THERE IS LESS THAN 600 MILES ON THE ODOMETER. *TR

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2010.2%
ODI 10807075 · 9,800 mi

WHILE MAKING A TURN UNDER 10 MPH THE VEHICLE SUDDENLY ACCELERATED WITH THE FOOT OFF THE ACCELERATOR PEDAL. THIS HAS HAPPENED 3 TIMES WITH 2 TRIPS TO THE DEALERSHIP RIGHT AFTER. DEALER COULD NOT FIND ANYTHING WRONG. ONLY A QUICK REACTION ONTO THE BRAKE PEDAL STOPPED THE CAR FROM HITTING SOMETHING. 2 OF THE TIMES THE VEHICLE WAS TURNING UP A SLIGHT HILL. THIS NEEDS TO BE INVESTIGATED SINCE TOYOTA CAN'T FIND AN ISSUE, A UN-EXPERIENCED DRIVER MAY NOT REACT FAST ENOUGH TO PREVENT AN ACCIDENT.

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237.6%
ODI 10761620 · 85 mi

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT HIS WIFE PULLED INTO THE DRIVEWAY, PUSHED THE IGNITION BUTTON; AND APPLIED THE EMERGENCY BRAKE; HOWEVER, SHE FORGOT TO SHIFT THE VEHICLE INTO THE PARK POSITION. UPON THE CONTACT'S WIFE EXITING THE VEHICLE, IT RAN OVER HER AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S WIFE WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85.

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104.2%
ODI 10888807 · 900 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STARTED AND THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY MOVED FORWARD AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 900.

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165.2%
ODI 11118902 · 25,000 mi

THERE'S A RECALL ON MY 2017 TOYOTA RAV4 AND THE DEALERSHIP FAILED TO MENTION IT. THIS CAR WAS PURCHASED BRAND NEW IN JULY 2017. THE RECALL WAS MADE JUNE 15 2017. RECALL ID#265486. RECALL IS 17R2 FOR TIRES. SAFETY IS VERY IMPORTANT HERE AS I HAVE KIDS IN THE CAR SOMETIMES. PLEASE DO SOMETHING. THE DEALERSHIP SAID THEY'RE NOT RESPONSIBLE FOR IT. THE ALSO HAS THE FOLLOWING NOTICEABLY PROBLEM WHEN IN MOTION OR DRIVING MODE: SUSPENSION ISSUES: STRUTS,SPINDLE, CONTROL ARMS, BALL JOINTS, STABILIZERS, AND RELATED COMPONENTS MAY PRESENT A SAFETY HAZAR…

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267.9%
ODI 11054484 · 3,150 mi

FROM A DEAD STOP WHEN ACCELERATING THE VEHICLE WILL NOT SPEED UP IT ACTS LIKE ITS IN 6TH GEAR. TO GAIN CONTROL I NEED TO PUSH THE ACCELERATOR TO THE FLOOR & THEN IT SPEEDS UP ALMOST UNCONTROLLABLY. THIS HAPPEN AT 12 TIMES. SEE MY COMMENT BELOW THAT I SENT TO TOYOTA CORPORATE OFFICE. I HAVE WANT I CONSIDER A SEVERE SAFETY ISSUE WITH MY 2018 RAV4 ([XXX]). UPON ACCELERATING FROM A STOP THE VEHICLE WILL NOT SPEEDUP IT ACTS LIKE IT IS IN 6TH GEAR TO GET IT GOING I HAVE PUT THE GAS PEDAL TO THE FLOOR AN THEN IT SOMETIME SHOOTS AHEAD ALMOST HITTING …

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799.0%
ODI 11204698 · 5,218 mi

TL* THE CONTACT RENTED A 2019 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE IN REVERSE, THE GEAR SHIFTER CAME OUT OF THE TRANSMISSION BOX. THE CONTACT QUICKLY PLACED THE GEAR SHIFTER BACK IN THE TRANSMISSION BOX AND NOTIFIED THE RENTAL FACILITY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT WAS STILL WAITING TO SWITCH OUT THE VEHICLE WITH THE RENTAL COMPANY. THE CONTACT WAS UNSURE IF THE RENTAL COMPANY NOTIFIED THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 5,218. THE VIN WAS UNKNOWN.

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386.0%
ODI 11309701 · 500 mi

I HAVE THE RAV4 LE BASE MODEL. IN THE FIRST 3 GEARS, TRANSMISSION JERKS A LOT DURING ACCELERATION, ALWAYS FEELING IT IS HAVING A HARD SHIFT. WHEN I PRESSED THE BRAKE PADEL PARTIALLY OR ROLLING STOP, THE CAR LURCHES, THIS IS PARTICULARLY DANGEROUS WHEN I MAKE TURNS, I FEEL THE CAR IS NOT STABLE. VERY DISAPPOINTED AT TOYOTA.

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215.4%
ODI 11382724 · 25 mi

MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.

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117.6%
ODI 11477951

The vehicle without warning will lose all power; "Accelerator System Malfunction Output Power Reduced Visit Your Dealer" and "Pre-Collision System Malfunction - Visit Your Dealer" are the warning messages that appeared when power was lost. The "Check Engine" light also illuminated as well as a collision error light appeared. The vehicle has done this twice; the first time, the dealer found a recall which was a software update. However, today the vehicle became unresponsive again with the same error messages as before; we were lucky no vehicl…

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117.0%
ODI 11515720

Was driving and made a stop at the stop sign. Vehicle stalled, got a message that the engine had shut off. Would not restart in the middle of an intersection. Engine would not turn over after stall.. Dealer was unable to replicate issue but said that the computer had thrown codes.

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84.6%
ODI 11582801

I'm driving a rental Toyota RAV4. I stopped the car at a curb, pushed the button to turn off the engine, and got out. There was a beeping sound (accessory on beep). I ignored it, as I wanted to quickly check something outside. I started to walk away and someone yelled 'car rolling'. I ran back, couldn't block the heavy car, opened the door and jammed on the foot brakes. Then I noticed the car was still in Drive. With no engine-transmission torque against the wheels. The car is proximity-keyed, but does not require the transmission to be in …

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66.9%
ODI 11644398

When remote starting the vehicle. The vehicle allows you to put the vehicle in gear from inside and turn off the parking brake allowing the vehicle to roll freely. The vehicle does shut off 1-2 seconds after but the vehicle is already in gear. To reproduce the defect you must remote start the vehicle using either the Toyota app or smart key fob. You then must be sitting in the vehicle once the vehicle is started you quickly depress the brake pedal shift into gear and turn off the parking brake quickly. The vehicle then shuts off while in gear a…

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Air Bags
207.0%
ODI 10457369 · 18,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT CRASHED INTO A VEHICLE THAT FAILED TO YIELD THE RIGHT OF WAY. THE CONTACT STATED THE AIR BAG FAILED TO PROTECT HIM WHEN THE IMPACT WAS HARDER THAN NORMAL AND CREATED A SMOKE THAT SMELLED LIKE FIRE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, CAUSING THE PASSENGER INTERNAL BRUISING AND A CRACKED RIB. THE CONTACT RECEIVED INJURIES TO THE CHEST, WHICH CAUSED BREATHING DIFFICULTIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAI…

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228.5%
ODI 10490026 · 27,000 mi

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. …

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135.1%
ODI 10565936 · 3,000 mi

THE TOYOTA WAS TRAVELING 35 MPH NORTH BOUND AND A MERCEDES MADE A LEFT HAND TURN IN FRONT OF THE TOYOTA. THE TOYOTA T-BONE THE MERCEDES AT 35 MPH AND THE AIR BAGS ON THE TOYOTA DID NOT DEPLOY. THE DRIVER AND PASSENGER IN THE TOYOTA SUFFERED SEVERAL INJURIES TO THE NECK, BACK, HANDS, LEG AND FEET AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE TOYOTA WAS TOTALED BY THE INSURANCE CARRIER. *TR

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126.1%
ODI 10614535

RAV 4 TRAVELING ON ROADWAY WHEN ANOTHER VEHICLE STRUCK ITS RIGHT FRONT FENDER AND FRONT DOOR IN T-BONE IMPACT. FORCE OF IMPACT WAS ENOUGH TO MOVE RAV 4 TO THE LEFT 2.5 LANES. RIGHT SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

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154.9%
ODI 10721527 · 164,000 mi

I CALLED MY LOCAL TOYOTA DEALER ABOUT THE TOYOTA AIR BAG RECALL(TAKATA) THEY PROVIDED MY WITH A RENTAL VEHICLE AND SUGGESTED THAT I CALL THE TOYOTA CUSTOMER ASSISTANCE. WHEN I CALLED THE TOYOTA CUSTOMER ASSISTANCE MY VEHICLE WAS NOT REGISTERED TO MY NAME AS IT WAS STILL IN THE PREVIOUS OWNER'S NAME ACCORDING TO THEIR DATA BASE. THIS IS MY CONCERN. I HAD TO TELL TOYOTA CORPORATION THE TYPE AND YEAR OF VEHICLE THAT I HAD AS WELL AS THE VIN NUMBER AND SHE "UPDATED" THE DATA BASE. MY CONCERN IS FOR THE OTHER PEOPLE THAT DRIVE TOYOTA VEHICLES TH…

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197.9%
ODI 10872409 · 15,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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206.5%
ODI 10966689 · 950 mi

THE LIGHT FOR "SRS AIRBAG SYSTEM MALFUNCTION" WILL INTERMITTENTLY GO ON WHILE DRIVING ON HIGHWAY OR COUNTRY ROADS. THE LIGHT WILL GO OFF ONLY ONCE THE VEHICLE IS TURNED OFF.

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164.8%
ODI 11173003 · 5,000 mi

VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.

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455.1%
ODI 11282427 · 3,100 mi

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS DEPRESSED AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO MOVE, DROVE OVER A CURB AND SIDEWALK, AND CRASHED INTO A STOREFRONT. POLICE REPORT NUMBER: [XXX] WAS FILED. THERE WERE NO INJURIES. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC. TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT …

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548.5%
ODI 11327007 · 169 mi

PURCHASED 5/22/20. UNIT PARKED IN DRIVEWAY. WENT OUT TO USE THE AUTO AND ALL SYSTEMS FAILING IN AUTO. VEHICLE WILL NOT START. BRAKE ALERT, ENGINE ALERT, AIRBAG ALERT, POWER STEERING ALERT, EVERY LIGHT ON INSIDE VEHICLE FLASHING WITH ALERTS THAT THEY ARE FAILING. *TR

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12532.3%
ODI 11414593 · 300 mi

IN A 4 CAR PILE UP. HIT IN REAR X2 BY A LARGE VAN WHILE SITTING IN TRAFFIC ON NJ PARKWAY FOOT ON BREAK AND PUSHED INTO CAR IN FRONT OF ME X2. AIRBAGS DID NOT DEPLOY.

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106.9%
ODI 11479050

SUV came on highway on exit ramp car ahead of me sharply moved right to center lane. Seeing the headlights I did too but he sideswiped me on driers side tearing the back tire and everything else out. He flipped me around so now I was facing on coming traffic in center lane. My face hit steering wheel. No airbag deployed

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85.1%
ODI 11585406

A car pulled out right infront of me at an intersection, I hit their back drivers side rear with most of the front of my car. I was doing approximately 41-45 mph. No airbags were deployed and my SOS button didn't work nor did it call for help.

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126.9%
ODI 11594457

Car was left inside garage for about 20-24 hrs. Car was locked and turned off with no one in it. Upon going to use the vehicle after this amount of time had passed, it was found the passenger side dash airbag had deployed at some point in time since last parked.

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11.1%
ODI 11685893

On 9/5, a car darted out in front of me while I was traveling straight at 45 miles per hour. I hit the brakes but t-boned him. The car then spins around and hits me again on the passenger quarter panel. No emergency brake, precollision no warning light came on. The airbag didnt deploy. I hit my chest on the steering while and my head on the window. The seat belt didnt lock me down. I purchased the brand new Rav4 a week prior.

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Power Train:Automatic Transmission
10.3%
ODI 10437616 · 565 mi

MY RECENTLY PURCHASED RAV4 2011 ROLLED BACKWARDS WHILE IN DRIVE AND MY PASSENGER DOOR MIRROR CAUGHT THE EDGE OF MY GARAGE AND SHATTERED. I HAD NO IDEA THAT THIS CAR ROLLED BACKWARDS WHILE IN DRIVE. I WAS NOT TOLD BY THE SALESMAN, THE MANUAL ALSO DOES NOT STATE IT. THE REPLACEMENT OF MY MIRROR WILL COST ME $360.00 BUT MORE IMPORTANTLY IT COULD HAVE ROLLED BACK INTO MY WIFE AND SHE IS NOT REPLACEABLE. THIS CAR IS NOT SAFE. IT IS NOT EXPECTED TO HAPPEN WITH AN AUTOMATIC TRANSMISSION AND IF NO ONE IS MENTIONING IT TO YOU, HOW ARE YOU SUPPOSE TO KNO…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.1%
ODI 11464496

2019 TOYOTA RAV4. CONSUMER WRITES IN REGARD TO NOISE COMING FROM VEHICLE WHILE IN REVERSE. THE CONSUMER STATED THE SOUND WAS AN ALERT THAT THE VEHICLE WAS IN REVERSE. THE CONSUMER INQUIRED WHY THE SOUND WAS COMING FROM THE FRONT OF THE VEHICLE INSTEAD OF THE BACK.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags14,000–40,768 mi30,000 mi21
ODI 11414593 · 300 mi

IN A 4 CAR PILE UP. HIT IN REAR X2 BY A LARGE VAN WHILE SITTING IN TRAFFIC ON NJ PARKWAY FOOT ON BREAK AND PUSHED INTO CAR IN FRONT OF ME X2. AIRBAGS DID NOT DEPLOY.

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ODI 11534181 · 10,100 mi

The contact owned a 2021 Toyota Rav 4. The contact stated that while sitting in traffic, the contact's vehicle was rear-ended at 45 MPH, and due to the impact, the contact rear-ended the vehicle in front. The "malfunction" warning message was displayed after the crash. The driver's side air bag did not deploy. The vehicle was declared a total loss by the insurance company. The contact stated that she suffered a concussion and memory loss due to the accident that required medical attention. The manufacturer was made aware of the failure but prov…

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ODI 11563382 · 12,000 mi

The contact's wife owns a 2021 Toyota Rav4. The contact stated that while driving at 30 MPH in an intersection, a Ford F-150 was crashed into head-on. The vehicle's front end collided with the Ford vehicle but the air bags did not deploy. The Ford vehicle did a 180 during the impact and its air bags deployed. The contact sustained 2 herniated discs in the 212 and L1 that required medical attention. A police report was filed. The vehicle was towed to a collision center where it was diagnosed that the front air bag sensor needed to be replaced. …

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Unknown Or Other235–2,021 mi502 mi7
ODI 11353782 · 502 mi

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

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ODI 11364114 · 45 mi

BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.

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ODI 11365940 · 400 mi

DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.

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Electrical System2,000–30,000 mi30,000 mi5
ODI 11399292 · 2,000 mi

VEHICLE BATTERY COMPLETELY DEAD AFTER ONLY 3 DAYS OF NOT BEING DRIVEN. VEHICLE WOULD NOT START AND COULD NOT BE JUMP STARTED. VEHICLE IS ONLY 2 MONTHS OLD. WIRELESS CHARGING DOES NOT CHARGE CONSISTENTLY. INTERMITTENT CONNECTION ONLY AND GETS VERY HOT. USB PHONE CONNECTION RANDOMLY DISCONNECTS AND RECONNECTS. OCCASIONALLY THE VOICE COMMAND PROMPT ON CENTER CONTROL IS ACTIVATED AND STAYS CONNECTED WHEN CONNECTING A PHONE THROUGH USB AND CANNOT EXIT TO SEE INFORMATION DISPLAY. REMOTE START FROM FOB WILL NOT WORK. LANE DEPARTURE SYSTEM …

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ODI 11403428 · 70 mi

THERE IS A RATTLING SOUND COMING FROM THE DRIVER'S DOOR WHEN THE CAR IS STATIONARY AND THE DOOR IS SWUNG CLOSED. THE REARVIEW MIRROR OF THE DOOR HAS SIGNIFICANT SHAKING WHILE THE CAR IS IN MOTION, SO THIS IS A SAFETY HAZARD. THE SPEAKER IN THE DRIVER'S DOOR MAKES A STATIC OR CRACKLING SOUND WHEN MUSIC IS OFF.

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ODI 11478860 · 30,000 mi

The contact stated that the owner of a 2021 Toyota Rav4 was driving approximately 35 mph when the odor of burning rubber was present inside the cabin of the vehicle. After stopping and exiting the vehicle flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed during the incident. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. Th…

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Engine30,000–60,000 mi53,000 mi5
ODI 11416598 · 1,000 mi

THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMALLY LOUD GRINDING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CABE TOYOTA (2849 LONG BEACH BLVD, LONG BEACH, CA 90806, [phone removed]) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REPLACED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF…

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ODI 11478860 · 30,000 mi

The contact stated that the owner of a 2021 Toyota Rav4 was driving approximately 35 mph when the odor of burning rubber was present inside the cabin of the vehicle. After stopping and exiting the vehicle flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed during the incident. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. Th…

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ODI 11534866 · 53,000 mi

The contact rented a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, he heard a vibrating sound coming from the front driver’s side windshield. The vehicle was taken to an independent mechanic; however, the contact was informed that the vehicle was a rental and could not be diagnosed. The contact was informed to return the vehicle to Avis Car Rental. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that he was abl…

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Fuel/Propulsion System485–905 mi502 mi5
ODI 11353782 · 502 mi

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

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ODI 11387955 · 400 mi

WHEN THE LOW FUEL LIGHT COMES ON IT ONLY TAKES 10 GALLONS TO REFILL. THIS GIVES ME A RANGE OF 400 MILES ON A TANK OF FUEL. I WAS EXPECTING A RESERVE AMOUNT OF FUEL AFTER THE LOW FUEL LIGHT COMES ON TO DRIVE TO A FUEL STATION BUT ONLY USING 10 GALLONS OUT OF A 14 GALLON TANK SEEMS WRONG.

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ODI 11389684 · 485 mi

HAVE A 2019 AMS 2021 RAV4 HYBRID XSE THAT WILL NOT FILL TO ITS 14.5 GAL CAPACITY. TOYOTA NEEDS TO MAKE A FORMAL ANNOUNCEMENT HERE TO ACKNOWLEDGE THE ISSUE AND A TIMELINE ON A FIX. WITH NOTING, THE DEALERSHIP SAID IT TOOK 14 GAL ON INITIAL FILL WHEN PURCHASED, SO NOT SURE WHAT TO THINK HERE - CAN PROVIDE PHOTOS AS WELL

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Power TrainToo few reports for a range2,468 mi4 (sparse)
ODI 11382724 · 25 mi

MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.

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ODI 11403677 · 2,935 mi

TL* THE CONTACT RECEIVED A 2021 TOYOTA RAV4 AS A LOANER VEHICLE FROM SERRA TOYOTA (1300 CENTER POINT PKWY, BIRMINGHAM, AL 35215) AS HIS PERSONAL VEHICLE WAS AWAITING REMEDY REPAIRS FOR NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING THE LOANER VEHICLE AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED JERKING WHILE ACCELERATING. THE DEALER WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO OTHER LOANER VEHICLE AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER AND A CASE FILED…

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ODI 11404841 · 2,000 mi

TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER DISENGAGED, PREVENTING THE CONTACT FROM SHIFTING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF DEERFIELD BEACH (1441 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.

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Service BrakesToo few reports for a range24,474 mi4 (sparse)
ODI 11415942 · 4,364 mi

JUST BOUGHT THIS VEHICLE ON JANUARY AND WITH JUST OVER 4K MILES THIS WARNING CAME UP.. PARKING BRAKE MALFUNCTION.. TURNED OFF THEN ON THE CAR AND SAME WARNING...CALLED THE DEALER FOR INSPECTION ASAP..

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ODI 11474885 · 15,900 mi

The contact owns a 2021 Toyota Rav4. The contact stated while his wife was approaching a traffic light and depressing the brake pedal, the vehicle failed to stop as needed. The contact stated no warning light was illuminated. The contact stated that the parking brake was activated to slow and stop the vehicle. The driver was then able to continue driving to her destination. The contact took the vehicle to the local dealer and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed …

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ODI 11498272 · 33,047 mi

The contact owns a 2021 Toyota RAV4. The contact stated while approaching a traffic light, she depressed the brake pedal but failed to stop the vehicle and rear-ended another vehicle. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. The contact stated a police officer was at the site but no police report was filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not…

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SteeringToo few reports for a range810 mi4 (sparse)
ODI 11398108 · 1,000 mi

THIS VEHICLE HAS INTERMITTENT OPERATION OF ITS LANE KEEP ASSISTANCE. ONE ACTIVATED, IT REGULARLY WILL DO THE OPPOSITE OF KEEPING YOUR LANE. IT HAS RUN ME OFF THE ROAD AND ALSO INTO THE LANE OF ONCOMING TRAFFIC. I HAVE REPORTED TO THE DEALER BUT THEY COULDN'T REPLICATE IT. I HAVE ESCALATED TO THE DEALER AS THIS HAPPENS VERY FREQUENTLY AND IS IN SAFE. UPON ACTIVATION OF THE LTA, IT TURNS THE STEERING WHEEL APPROX 15- 20 DEGREES AND IMMEDIATELY TAKES YOU OUT OF THE LANE. THE LANE DEPARTURE SYSTEM KICKS IN AND THEN TRIES TO BRING YOU BACK AND…

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ODI 11414647 · 620 mi

TL* THE CONTACT OWNS A 2021 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY VEERED OFF TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE STEERING OF THE VEHICLE. AS A RESULT, THE VEHICLE VEERED OFF TO THE RIGHT FLIPPING OVER A CINDERBLOCK CAUSING THE VEHICLE TO FALL DOWN A MOUNTAIN TOP. THE AIR BAGS DID DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN RIGHT ANKLE AND A FRACTURED DISK IN HER BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE VEHI…

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ODI 11416567 · 1 mi

MY 2021 TOYOTA RAV4 HAVE DESIGN PROBLEMS WITH SUSPENSION SYSTEM. WHERE IF THE FREEDOM OVER 55MPH THE CAR WILL BE UNSTABLE, BUMPY AND SHAKY. I AM REALLY SCARED TO DRIVE MY CAR ON THE HWY. I HEARD MIST 2021 RAV4 HAVE THE SAME PROBLEM. TOYOTA NEEDS TO HAVE A RECALL TO FIX OR CHANGE SUSPENSION SYSTEM WITH A FIRM ONE ASAP. THANK YOU.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

17 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1010None
ODI 11619361 · 60,000 mi

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35-40 MPH with traffic ahead slowing down, the vehicle registered the traffic information as an immediate stop ahead and the braking system engaged along with the contact depressing the brake pedal to slow the vehicle…

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ODI 11619722

There is a recall on our passenger side air bag - NHTSARecall #23V-865. Toyota recall#23TA15 Bellingham Toyota verified this - and we have an indicator/problem light that is on. I am very upset becuase we were told a fix would be available in 3rd qtr 2024 and now it is 4th qtr 2024. When I called Toyota headquarters, they have no answer as to when there will be a fix. They offered a loaner - however they prohibit the use of that loaner in Canada. Additionally, we would have to pay the cost of a rental up front and then submit receipts later for…

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ODI 11620314

I've seen this error message (voltage abnormality steering power low) a few times whenever we are at a stop light and begin to go. This only happens whenever the Start/Stop function is active so the engine is stopped while not moving. Then once we start going, it will show up for a second and then disappear. We have taken the car to a local shop where they said that the alternator was beyond normal use and we received a quote as they believed it was worth replacing. When we went to Toyota dealership as the alternator is still under warranty the…

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2024-117None
ODI 11623404

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

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ODI 11624424

There is a risk in driving this vehicle as there is a safety recall open on this vehicle. As per the status on nhtsa website it says that remedy will be available in Q3 2024 and that is already passed but there is no fix. When reached to the manufacturer they are unable to provide more info. Also this vehicle was sold to me by Toyota dealership as a used car without disclosing this safety issue. Now when reaching to dealership they are stating that nothing can be done. I have family with young kids and we use this car everyday. I am concerned…

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ODI 11625491

The contact owns a 2021 Toyota Rav4 Hybrid. The contact received a notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2024-129None
ODI 11628916

Just a little over 33k miles, regular maintenance wit dealer, after the power steering light flashes on then goes off after auto stop of motor when stopping and stop at long intervals sometime see a battery charging at same time. Fluid is great no noise. I see a recall but not on this vin. However I’m reading on line several of these are having the same issue, the car is too new..

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ODI 11629508

Toyota said a remedy for the recall would be available Q3 2024. It is now December and nothing has been done. The passenger seat has been without a functional airbag all year and continues to be unsafe.

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ODI 11630064

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the remedy was not available till June 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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2025-0114None
ODI 11633624

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11634144

Critical safety concern regarding the braking system in my Toyota Rav4, 2021 which I believe may warrant further investigation for a potential recall as there are none at this time. The issue pertains to the breaking system, which locks up unexpectadly during use, casuing sudden and severe break locking without warning (unable to break). I suspect as many others online who have mentioned this issue on Toyota Forums is that it is the prime breaking software. I have had my breaks inspected multiple times as I was in a car accident where the break…

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ODI 11634357

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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2025-023None
ODI 11640680

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

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ODI 11641360

The recall has been in place since 2023 with a tentative resolution date of 3rd quarter of 2024. So far, no resolution has been offered.

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ODI 11645064

Recall issued December 2023 with an estimated remedy available by Toyota in October 2024. As of February 2025, still no remedy available. I'm quite concerned at the length of time its taking to correct a simple OCS sensor. should be as easy as just inspect and/or replace the sensor. My pregnant wife now has to sit in a seat where the airbag may or may not deploy in an accident for the unknown future since no remedy has been made.

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2025-0317None
ODI 11646374

The contact owned a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that while her son was driving down a hill at 25 MPH, the vehicle was rear-ended when the other vehicle's brakes failed to stop as intended. As a result, the contact's vehicle was pushed into oncoming traffic. The contact's son veered to the left, then crashed into a plastic barrier, and from the impact the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. The air bag…

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ODI 11646490

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11646797 · 15,000 mi

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the OCS warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed to not have passengers occupy the front passenger’s seat and that the remedy had not yet been developed. The local dealer was contacted. The contact stated that the manufacturer had exce…

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2025-0413None
ODI 11652808

I am customer at Mavis Salem, NH and purchased a Cooper Tire Starfire Solarus AS 225/65r17 tire on [XXX]. Undetected at the time of purchase due to lack of inspection by service manager Scott who sold me the tire. Once I drove on the highway I start to experience the vehicle wobbling due to consistent low tire pressure, I found distortion in the tread area and separation of tire tread depth that does not the standards. Mavis would not inspect the tire when i discussed the concerns and denied refunding the purchase because the specific size w…

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ODI 11652913

Several malfunction warnings (pre-collision system malfunction, AWD malfunction, engine malfunction, parking brake malfunction) as well as several warning lights appeared on my dash. Took vehicle to a Toyota dealership for repairs. Fuel pump was replaced. Drove car a few days later and all the same warnings and lights came back on and this time the vehicle stalled in the middle of the road while driving. Was able to restart but had as soon as vehicle was stopped it would stall. Had to restart the vehicle several times while driving 2 miles just…

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ODI 11653460

Hybrid system failure resulting in vehicle not being drivable at all. Failure is due to corrosion from connector between high voltage harness into rear traction motor. Failure occurred 8,000 miles past warrantee cut-off (100,000) and will require weeks to months to fix 2/2 parts on backorder.

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2025-059None
ODI 11658737

The High voltage floor underwire harness and rear traction motor cable corroded. This caused many if the vehicles sensors to fail completely including the tire pressure monitor system, adaptive cruise, collision avoidance, and more. Toyota is aware of this problem and attempted to do a silent warranty extension. This is a safety hazard and all of the known vehicles affected should be recalled!

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ODI 11659054 · 56,000 mi

The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the rear passenger's side door made an abnormal sloshing sound. Upon inspection, the contact discovered water inside the door. The contact unplugged the rubber seal under the rear passenger door to release the water. The contact was concerned about corrosion of the door and an electrical system failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failu…

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ODI 11659254

Coolant Bypass Valve The problem has been confirmed by the dealer Warning: Engine Maintenance Required

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2025-069None
ODI 11664314

"What component or system failed or malfunctioned, and is it available for inspection upon request?" Coolant bypass valve is malfunctioning. "How was your safety or the safety of others put at risk?" unknown "Has the problem been reproduced or confirmed by a dealer or independent service center?" Service manager at Tuscaloosa Toyota confirmed problem without even inspecting the vehicle. He told me I am not the only Toyota customer experiencing this problem. "Has the vehicle or component been inspected by the manufacturer, police, insurance …

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ODI 11664612

It's been 2 years now and the dealer and Toyota are saying there are no parts available.

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ODI 11664728

UNKNOWN - My car system starting alerting me as if I had no seatbelt on (which I did) and said SRS Airbag Malfunction.

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2025-079None
ODI 11670609

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not availabl…

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ODI 11670787

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11671292

What component or system failed or malfunctioned, and is it available for inspection upon request? The air conditioning condenser was damaged due to impact from a rock, resulting in a loss of cooling function. The damaged condenser is still installed in the vehicle and is available for inspection upon request. • How was your safety or the safety of others put at risk? The damage to the air condenser caused the air conditioning system to stop functioning, which posed a potential safety risk by reducing visibility due to fogging of windows and c…

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2025-0810None
ODI 11680407

The seat stops moving forward and back on one side. This issue is caused by a gear that is prone to breaking in models 2019-2024 on the RAV4. As a result, you can't move your seat forward or backward, and it could get stuck. This is a risk because people need to be able to adjust the car seat to fit inside the car properly. If the seat becomes stuck or wedged in the wrong position, it could cause the airbags to deploy incorrectly for the person sitting in the seat. This issue can affect drivers. There is an entire Reddit thread dedicated to it,…

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ODI 11680638

The outer rear-view mirrors on my 2021 Toyota RAV4 vibrate all times, and excessively at highway speeds (approximately 50–70 mph), creating a shaky and distorted image of surrounding vehicles. This failure of the mirror mounting system makes it difficult to accurately judge the position and speed of other cars when changing lanes, merging, or reacting to traffic. The mirrors remain installed on my vehicle and are available for inspection. This issue poses a serious safety hazard. Because the mirrors do not provide a stable, undistorted view, m…

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ODI 11681147

The vehicle has never been in an accident and has been garage kept. There were 5 pinholes in the radiator that were slowly dripping over time. My radiator fluid went so low my car overheated and had to be taken in for repair. No warning until there was no radiator fluid left and overheated and had to pull over on the highway. Radiator was cracked in 5 places. 4 year old car, less than 55,000 miles. Confirmed and repaired by an independent service center.

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2025-099None
ODI 11684766

I went to get my car aligned and new tires as i noticed the rear tire was completely bald on the inside rear. I was advised by the tire shop that they cannot adjust the rear camber. So i took it to the dealership and they advised me that itis not adjustable and they would need to do another alignment and place shims to get the adjustment right. This was a brand new car when i got it. Always up to date on all the services. I also looked it up and its being said on a-lot of websites that a bunch of these vehicles was shipped out of alignment. Th…

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ODI 11686267

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure related to the recall. The manufacturer was not contacted.

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ODI 11686648

1. My vehicle had a hybrid warnings and stopped running altogether, but the issue went away after clearing the codes. It came back at 105000mi, Toyota won't help with the $6000 repair. High Voltage Under Floor Cable and Traction Motor Cable on my vehicle (2021 Hybrid Rav4 XLE registered in Massachusetts) is affected by excessive and dangerous corrosion due to a Toyota design issue. 2. The vehicle could suddenly shut off at highway speeds per Matt with Service at Autofair Toyota Tewksbury. Sudden stoppage or deceleration may result in fatal col…

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2025-109None
ODI 11691097

On May 1, 2025, my 2021 Toyota RAV4 Hybrid displayed an SRS Airbag malfunction warning (Recall 23TA15). The passenger airbag was disabled, making the vehicle unsafe to drive. Toyota had announced this recall in December 2023, but I never received any notification. When I contacted Toyota on May 9, 2025, I was told there were no parts available and was even offered a $200 paid inspection instead of a free recall repair. My vehicle remained at the dealership from May until September 29, 2025, without any available remedy. During this period, I c…

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ODI 11691154 · 85,000 mi

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer and was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately two years ago, the air bag warning illuminated and remained illuminated whenever the vehicle was started. The contact had since stopped anyone from sitting in the front…

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ODI 11691364

Message "Voltage Abnormality Steering Power Low" was displayed several times while stopped at traffic lights and the auto stop/start engine feature was engaged. Took vehicle to dealership nothing was done since they could not replicate the issue.

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2025-117None
ODI 11698329

The driver door on my 2021 Toyota RAV4 has an automatic unlock feature that unlocks the door when you approach the car with the key in your pocket. This feature has malfunctioned to the point that I cannot open the door at all, even with the key fob. I have to either manually remove the physical key from the fob and open the door that way, or else enter the vehicle from a different door and unlock manually from inside. This causes a significant delay in my ability to enter the vehicle and could pose a safety risk if I or my wife (who usually dr…

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ODI 11698330

1. The passenger side airbag has had a recall notification since 12/3/23. It is now 11/8/25. 2. The life and safety of my passengers are at risk. 3. The problem has been confirmed by NHTSA recall notification on 12/3/23, and personal experience. 4. The passenger side airbag warning came on the day I bought the vehicle on [XXX] at CarMax in Oxnard, CA, and was about to drive my Toyota Rav4 XLE off the lot. I was told by the CarMax salesperson that it was because my personal bag on the passenger seat was not heavy enough to indicate an actu…

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ODI 11699009 · 67,314 mi

The contact owns a 2021 Toyota Rav4. The contact stated that while her daughter was dropping her off, the daughter shifted to park(P), and the vehicle made an abnormal static sound. The contact stated that the failure recurred upon shifting to drive(D). There was no warning light illuminated. Additionally, the contact stated that there was an abnormal sound coming from the engine. An independent auto electrician was contacted and informed the contact that the abnormal sounds could be related to an engine failure; however, the vehicle was not di…

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2025-125None
ODI 11702216

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags ) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

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ODI 11702583

The vehicle is affected by Toyota Safety Recall 23TA15 / 23TB15 (NHTSA 23V865) involving the front passenger Occupant Classification System sensor. The recall notice states that the sensor may have been improperly manufactured, which could prevent the passenger airbag from deploying in a crash. As of 2025, the manufacturer continues to list the remedy as “not available,” far past the originally estimated timeline of Quarter 3 2024. This means the safety defect cannot be repaired, and passengers may be at risk if the airbag fails to deploy. The …

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ODI 11703844

While driving at highway speeds (approx. 65 MPH), the vehicle suffered a sudden and catastrophic loss of motive power. The "Hybrid System Malfunction" warning illuminated, followed immediately by a "Check Engine" light. The vehicle entered a fail-safe mode, then completely shut down. The steering wheel locked, making it extremely difficult to maneuver the vehicle to the shoulder in a dark, remote area with freezing temperatures. This presented an immediate life-safety risk to all occupants. Following the incident, the vehicle was presented to …

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2026-017None
ODI 11708421

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts were not yet available for the recall repair. The vehicle was taken to two dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

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ODI 11708781 · 40,768 mi

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no case number was provided. The contact had not experienced a failure.

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ODI 11710211

Very upset that the passenger air bag is defective and Toyota refuses to fix this issue, the recall was issued December 20, 2023! I can’t let anyone ride in the front passenger seat, if there was a car accident they might be killed or injured badly… Fix this issue Toyota… This is bad bad business… My mother is [XXX] and I can’t transport her anywhere because of the defective air bag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2026-025None
ODI 11716368

I am reporting a safety defect involving the front passenger door lock actuator on my 2021 Toyota RAV4 XLE Hybrid. The front passenger door will not lock or unlock using the key fob or the interior power door lock button. The door must now be locked manually. This defeats the vehicle’s automatic locking system and creates a safety and security concern. This condition prevents all doors from being secured properly when driving or when parked. A passenger may believe the door is locked when it is not, increasing the risk of unauthorized entry, …

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ODI 11716983

Driver door lock actuator. When using the vehicles remote key, the driver door does not lock and unlock with the rest of the vehicles locks. This failure can cause theft of personal property in the vehicle or theft of the vehicle itself. The problem has been confirmed by other toyota owners with similar models. No warning lights of the problem appeared.

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ODI 11717435

This complaint is being filed as a follow-up to a previously submitted NHTSA complaint regarding door lock failures on my 2021 Toyota RAV4 Hybrid. Since the original complaint, a second door has now failed. In addition to the front passenger door, the rear passenger-side door will no longer lock or unlock electronically using the key fob or interior power lock button and must be locked manually. When attempting to lock the vehicle, the vehicle emits a warning beep indicating a door is unsecured, even though some doors appear locked. Upon insp…

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2026-036None
ODI 11721491 · 46,252 mi

The contact owns a 2021 Toyota Rav4. The contact stated that while fueling the vehicle, the fuel tank failed to register the correct fuel level. The contact stated that the fuel warning light illuminated intermittently while driving and while the vehicle was parked. Additionally, the fuel gauge displayed inaccurate readings and eventually became inoperable, leaving the contact unaware of when the vehicle needed to be refueled. The vehicle was taken to the dealer for inspection. The dealer informed the contact that the fuel tank readings had fai…

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ODI 11721953

On 2/24/2026, while driving down I-5 Freeway, the panoramic sun roof spontaneously shattered while I was driving. It sounded like a gunshot. Nobody was injured. There was no accident. I pulled off the freeway and the WASDOT incident response truck pulled off with me to inspect. He taped the shattered and cracking glass until I could get to Safelite in Federal Way and get a crash wrap so glass didn't continue to fly off while I was driving. I contacted my glass repair team and he reported to me that this has happened with thousands of my toyot…

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ODI 11722284

The sunroof shattered without any thing hitting the glass

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2026-0411None
ODI 11728913 · 70,000 mi

The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, there was a swishing sound coming from the front passenger’s side door. There was water inside the door's body cavity. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

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ODI 11728927

My 2021 Toyota RAV4 Hybrid exhibits significant vibration in both exterior rear-view mirrors beginning at approximately 30 MPH, worsening at highway speeds of 50–70 MPH. Toyota has acknowledged this as a known manufacturing defect via TSB T-SB-0079-20, which identifies the original mirror mounting studs and reinforcement brackets as inadequate from the factory. The condition was confirmed by my local Toyota dealership, who verified TSB applicability but declined to cover the repair due to my vehicle being outside the 36-month/36,000-mile warran…

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ODI 11729459

I was in a car accident that ended up being a total loss for my vehicle. I was hit head on to the front drivers side and none of my airbags went off. I am aware there was a recall for the passenger airbags, and was actually scheduled to get the repair the following week, but the drivers side airbags are not included in the recall. After the collision I received an error message on my display that advised there was an airbag malfunction and to contact my toyota dealer. Thankfully I did not sustain any known injuries, however I am pregnant and no…

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2026-058None
ODI 11735282

The plastic gears that make the seat move back and forth have failed so I can’t adjust the drivers seat to a proper position. We have 2 drivers of almost a foot different in height. There is a plastic gears that runs against a metal gear. Seat is unusable.

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ODI 11735971

Transmission failed at 105,000 miles Quotes to replace $8000

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ODI 11736285

“Required Engine Maintenance- Visit Your Dealer” message came on the dash. After doing some research and troubleshooting; it appeared to be the coolant bypass valve that everyone has had issues with. The problem was then confirmed with a local provider who instructed us to contact the dealer to see if they’d cover the repair. Otherwise the repair by them would be $700. Toyota customer service told us that there is no TSB or Recall for this issue. We would need to have the issue diagnosed and then pay out of pocket for the repair. This is an…

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2026-066None
ODI 11741263

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number 23V865000 (Airbags) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.  The VIN was invalid./The VIN was not available.

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ODI 11741647

was driving on 4 lane hwy and it was raining and my wipers stopped working mid-way on windshield, I had to find a safe place to pull off road and inspect the problem i tried turning car off and back on and wipers would still not work. I drove another 3 miles or so to the Toyota dealership luckily with no accident which made me feel very unsafe without my wipers. They told me i would have to leave car for them to take panel off to find the cause of failure and provided a loaner after i refused an Uber.

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ODI 11742969 · 62,000 mi

The contact owns a 2021 Toyota RAV4. The contact was traveling at approximately 50 MPH directly behind a van in the same lane of traffic. The van suddenly made an emergency avoidance maneuver to bypass a stationary vehicle completely stopped in the lane. Despite the attempt, the van rear-ended the stopped vehicle. The contact immediately initiated an evasive maneuver to avoid the sudden collision occurring ahead. However, due to proximity and immediate lane obstruction, the contact was unable to avoid an impact and struck the vehicle. The sever…

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2026-076None
ODI 11748297

I have been unable to get my vehicle inspected and repaired by a dealer despite months of waiting and asking two different Toyota dealers to order the necessary part or parts. This recall has been in place for years. For several years I was told it was only being done in certain states and that New Mexico would be last on list due to climate. Probably six months ago the message changed from Toyota and it was now ok in every state. Only problem is still no parts according to dealer. Last contact was on June 2, 2026 with the second dealer …

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ODI 11751099

The sunroof exploded spontaneously while I was driving. It sounded like a gunshot. There were no other vehicles around, so it wasn't caused by a stray rock. It was only 73 degrees, so I don't think it was heat related.

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ODI 11752345

My 2021 Toyota RAV4 began experiencing intermittent shuddering and vibration at low speeds around May 2026. The condition occurred while accelerating from a stop or at slow speeds and became more frequent over time. Because the problem was intermittent, the dealership was initially unable to duplicate it. Independent inspection later found dark transmission fluid containing metal debris, indicating internal transmission failure. I was informed the transmission requires replacement or rebuild. My vehicle has approximately 94,000 miles, which is …

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2026-082None
ODI 11756026

The driver’s seat adjustment mechanism failed and the seat became stuck, unable to move forward or backward. We initially went to a Toyota dealership and told them we believed the issue was a broken gear in the seat rail assembly. The dealership stated they needed to complete their own diagnostic assessment before proceeding, which would cost approximately $275 and add delay, despite already being told the likely cause. We instead took the vehicle to an independent mechanic, who confirmed the cause was a broken gear/synchronizing mechanism in t…

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ODI 11757462

2021 Toyota RAV4 (gas model) has experienced a sudden, unexpected engine stall/shutdown on a public road. The incident occurred while shifting into Drive after backing up in reverse. The engine immediately died without any prior dashboard warning lights or mechanical symptoms. The information screen displayed a message stating "Put Car in Park" or "Shift into Park." The vehicle safely restarted immediately after shifting back into Park and pressing the ignition button. This intermittent stall has happened three times under the exact same direct…

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2026-09 (partial)5None
ODI 11762309

I have a faulty coolant bypass valve on my 2021 Toyota RAV4. Every time I turn on the air conditioning the service engine required comes up on my notifications a known recall problem for Toyota RAV4’s of this year

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ODI 11763943

I am reporting a serious safety concern involving the sunroof glass on my 2021 Toyota RAV4 Hybrid Limited AWD. On July 3, 2026, at approximately 37,350 miles, I was driving the vehicle when the entire sunroof glass suddenly and catastrophically shattered. There was no traffic around me, there was no debris in the roadway, I was not traveling under an overpass, and I am not aware of any impact or other event that could have caused the glass to break. The failure was completely unexpected. I heard a very, very loud sound, similar to a gunshot. Im…

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ODI 11763945

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety d…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2114 reports

2022: 78 complaints · 2023: 114 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022245178
20233468114
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202214500
202315601

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherElectrical SystemEngineFuel/Propulsion SystemPower TrainService BrakesSteering
Air Bags—
1
ODI 11635516

Toyota issued a preliminary recall in December 2023. I visited my dealership in January 2024, where I purchased my car and learned that there was no fix. Given I use my car to transport my twin babies, I asked for a loaner since they confirmed (at that time) that my car would have a fix later in 2024. I repeatedly checked in on the vehicle and to date, there is no fix. I am paying my car note and do not have possession of my car. I have been told my NY state that since this is a recall, it is not subject to the lemon law program. I've tried w…

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3
ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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ODI 11535677

I was in a bad car accident last Wednesday July 26, 2023 It was very scary and Bizarre; My car accelerated (started racing)and when I stepped on brake, it accelerated more. I saw a message flash up on my GPS screen but obviously couldn't read it as I was trying to stop my car. The Auto brakes didn’t work, I crashed into a tree; air bags didn’t deploy and I got this message ("CHECK ENGINE! A MALFUNCTION IN THE ELECTRONIC CONTROL OF THE ENGINE,THROTTLE, OR AUTOMATIC TRANSMISSION HAS BEEN DETECTED.CONTACT YOUR TOYOTA DEALER IN ORDER TO HAVE YOUR V…

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ODI 11691097

On May 1, 2025, my 2021 Toyota RAV4 Hybrid displayed an SRS Airbag malfunction warning (Recall 23TA15). The passenger airbag was disabled, making the vehicle unsafe to drive. Toyota had announced this recall in December 2023, but I never received any notification. When I contacted Toyota on May 9, 2025, I was told there were no parts available and was even offered a $200 paid inspection instead of a free recall repair. My vehicle remained at the dealership from May until September 29, 2025, without any available remedy. During this period, I c…

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0
1
ODI 11515666

While accelerating ~6ft from a complete stop, a minor collision occurred affecting the front right headlight. The air-bags did not activate and the engine compartment was immediately on fire. Within ~1minute, the fire had spread to and completely engulfed the passenger compartment. The contents were immediately destroyed. The speed with which the fire spread through the vehicle was a significant risk to my life and the motorists around me. There were no warning lights on the dashboard prior to the incident, and the car had never before experie…

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0
2
ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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ODI 11557504

On Nov 05, at approximately 11:10pm, I was driving my RAV4 on Alafaya Trail, Orange County, Orlando. While approaching the traffic signal which had turned red, despite multiple attempts to engage the brakes, the vehicle continued moving, ultimately leading to the collision with the traffic turning left at the signal (coming from her right). The impact of the collision resulted in significant damage to the RAV4, and unfortunately, the airbags did not deploy as they should have. As a result, I hit my face on the steering wheel, and then hit the…

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0
Unknown Or Other
1
ODI 11635516

Toyota issued a preliminary recall in December 2023. I visited my dealership in January 2024, where I purchased my car and learned that there was no fix. Given I use my car to transport my twin babies, I asked for a loaner since they confirmed (at that time) that my car would have a fix later in 2024. I repeatedly checked in on the vehicle and to date, there is no fix. I am paying my car note and do not have possession of my car. I have been told my NY state that since this is a recall, it is not subject to the lemon law program. I've tried w…

Look up ODI 11635516 at NHTSA ↗

—
10
ODI 11403428 · 70 mi

THERE IS A RATTLING SOUND COMING FROM THE DRIVER'S DOOR WHEN THE CAR IS STATIONARY AND THE DOOR IS SWUNG CLOSED. THE REARVIEW MIRROR OF THE DOOR HAS SIGNIFICANT SHAKING WHILE THE CAR IS IN MOTION, SO THIS IS A SAFETY HAZARD. THE SPEAKER IN THE DRIVER'S DOOR MAKES A STATIC OR CRACKLING SOUND WHEN MUSIC IS OFF.

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ODI 11491667

I was parked at a store, engine off. Was in there 3 minutes and another customer ran inside and said a car was on fire, the employee asked if it was mine. I ran outside and it was indeed mine. The rear tail light was all melted and on fire, billowing smoke was coming out the sides of the hatch so I opened it quickly to get the fire out. The store employee put the fire out with his fire extinguisher. No prior warning lights were present when driving it before this occurred. The car is at Toyota dealer presently while they determine the cause.

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

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10
ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

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ODI 11523298

We were on a drive back from Nashville like normal. My mom had picked me up from work at around 07:15. The car started making strange sounds as we were driving down the highway. It started yelling at us to pull over to a safe spot and slowing down. All of the lights had come on flashing at this time. It didn’t even make it to the shoulder; We made a stop on the triangle area for when cars come in from the exit. As soon as we stopped, smoke started engulfing us and 2 guys who saw this happening parked on the shoulder and came running out of thei…

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2
ODI 11353782 · 502 mi

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

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ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

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1
ODI 11752345

My 2021 Toyota RAV4 began experiencing intermittent shuddering and vibration at low speeds around May 2026. The condition occurred while accelerating from a stop or at slow speeds and became more frequent over time. Because the problem was intermittent, the dealership was initially unable to duplicate it. Independent inspection later found dark transmission fluid containing metal debris, indicating internal transmission failure. I was informed the transmission requires replacement or rebuild. My vehicle has approximately 94,000 miles, which is …

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0
1
ODI 11525458

On April 29, 2023 I notice that there was a bad chemical smell in my car. I continued to try to find the issue and then I went to the back seat and discovered the floor of my 2021 RAV4 was completely flooded with water. I attempted to call Toyota but the service department was closed. I went to the local car wash to have them suck up the water in the meantime. I scheduled an appointment with Toyota on 5/1/2023 @3:45 to explain the issue that was going on. When I got there they serviced my vehicle and informed me that they weren’t able to find t…

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Electrical System
3
ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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ODI 11535677

I was in a bad car accident last Wednesday July 26, 2023 It was very scary and Bizarre; My car accelerated (started racing)and when I stepped on brake, it accelerated more. I saw a message flash up on my GPS screen but obviously couldn't read it as I was trying to stop my car. The Auto brakes didn’t work, I crashed into a tree; air bags didn’t deploy and I got this message ("CHECK ENGINE! A MALFUNCTION IN THE ELECTRONIC CONTROL OF THE ENGINE,THROTTLE, OR AUTOMATIC TRANSMISSION HAS BEEN DETECTED.CONTACT YOUR TOYOTA DEALER IN ORDER TO HAVE YOUR V…

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ODI 11691097

On May 1, 2025, my 2021 Toyota RAV4 Hybrid displayed an SRS Airbag malfunction warning (Recall 23TA15). The passenger airbag was disabled, making the vehicle unsafe to drive. Toyota had announced this recall in December 2023, but I never received any notification. When I contacted Toyota on May 9, 2025, I was told there were no parts available and was even offered a $200 paid inspection instead of a free recall repair. My vehicle remained at the dealership from May until September 29, 2025, without any available remedy. During this period, I c…

Look up ODI 11691097 at NHTSA ↗

10
ODI 11403428 · 70 mi

THERE IS A RATTLING SOUND COMING FROM THE DRIVER'S DOOR WHEN THE CAR IS STATIONARY AND THE DOOR IS SWUNG CLOSED. THE REARVIEW MIRROR OF THE DOOR HAS SIGNIFICANT SHAKING WHILE THE CAR IS IN MOTION, SO THIS IS A SAFETY HAZARD. THE SPEAKER IN THE DRIVER'S DOOR MAKES A STATIC OR CRACKLING SOUND WHEN MUSIC IS OFF.

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ODI 11491667

I was parked at a store, engine off. Was in there 3 minutes and another customer ran inside and said a car was on fire, the employee asked if it was mine. I ran outside and it was indeed mine. The rear tail light was all melted and on fire, billowing smoke was coming out the sides of the hatch so I opened it quickly to get the fire out. The store employee put the fire out with his fire extinguisher. No prior warning lights were present when driving it before this occurred. The car is at Toyota dealer presently while they determine the cause.

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

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—
15
ODI 11478860 · 30,000 mi

The contact stated that the owner of a 2021 Toyota Rav4 was driving approximately 35 mph when the odor of burning rubber was present inside the cabin of the vehicle. After stopping and exiting the vehicle flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed during the incident. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. Th…

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

Look up ODI 11497430 at NHTSA ↗

ODI 11523298

We were on a drive back from Nashville like normal. My mom had picked me up from work at around 07:15. The car started making strange sounds as we were driving down the highway. It started yelling at us to pull over to a safe spot and slowing down. All of the lights had come on flashing at this time. It didn’t even make it to the shoulder; We made a stop on the triangle area for when cars come in from the exit. As soon as we stopped, smoke started engulfing us and 2 guys who saw this happening parked on the shoulder and came running out of thei…

Look up ODI 11523298 at NHTSA ↗

4
ODI 11649381

Dear NHTSA Office of Defects Investigation, I am writing to formally report a safety concern with my 2021 Toyota RAV4 XSE Hybrid regarding its fuel tank capacity and refueling issue. Despite the advertised fuel tank capacity of approximately 14.5 gallons, my vehicle only allows me to fill around 9 gallons before the pump automatically shuts off. This significantly reduces my driving range and forces me to refuel much more frequently than expected. After researching, I discovered that Toyota issued Technical Service Bulletin T-SB-0109-20 ackno…

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ODI 11653460

Hybrid system failure resulting in vehicle not being drivable at all. Failure is due to corrosion from connector between high voltage harness into rear traction motor. Failure occurred 8,000 miles past warrantee cut-off (100,000) and will require weeks to months to fix 2/2 parts on backorder.

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ODI 11662210

Steering power low message appears and engine completely stops.

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5
ODI 11686648

1. My vehicle had a hybrid warnings and stopped running altogether, but the issue went away after clearing the codes. It came back at 105000mi, Toyota won't help with the $6000 repair. High Voltage Under Floor Cable and Traction Motor Cable on my vehicle (2021 Hybrid Rav4 XLE registered in Massachusetts) is affected by excessive and dangerous corrosion due to a Toyota design issue. 2. The vehicle could suddenly shut off at highway speeds per Matt with Service at Autofair Toyota Tewksbury. Sudden stoppage or deceleration may result in fatal col…

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ODI 11712564

‘Voltage abnormality, power steering low’ error message has appeared three separate times. All while vehicle is idle at stop light or parked, last incident car was unable to restart immediately. All dashboard lights came on, including message saying parking hold unavailable. Mechanic confirmed no issues with 12v battery health and unable to recreate issue. Loss of power is risk to safety, possible draining of battery due to unknown issue

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ODI 11723795

My Toyota hybrid AWD vehicle experienced corrosion of the rear traction motor cable, which Toyota has acknowledged in Service Campaign 25TD01. This corrosion affects the electrical connection to the rear drive motor and can result in loss of AWD propulsion capability. Loss of rear-wheel propulsion significantly reduces traction and stability, particularly in snow, ice, and wet conditions. Drivers may believe the vehicle still has AWD capability when in fact the rear drive system is compromised. In addition, the vehicle’s adaptive cruise control…

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3
ODI 11444083

To whom this may concern, I have had many problems with the Toyota Rav-4. I had so many problems with my 2017 Rav 4, that I under pressure upgraded to the 2021 LE version. I have had many problems with the breaks. I have brought it in (3) times to be serviced since I purchased it in March of 2021. The breaks are still squeaking. I have also had problems with the electrical system. The dash panel comes on, and abruptly shuts down when it feels like it. My wipers also come on intermittently. Every time I try and talk to Toyota about this they tel…

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ODI 11448547

I had 2 sudden acceleration incidents. The first occurred 10/6/21.My car lurched forward & hit a pole. I was with my mom who saw me press the brake, which did not engage. My car has an auto-braking system which did not function as designed. I took it to Toyota.They determined there were no issues w/the vehicle. I insisted there was something wrong & warned this will happen again & could be much worse. I felt defeated but hoped it was an isolated glitch & hoped for the best. Fast forward 2 months to 12/13/21 I was in a drive-thru using the hol…

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ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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5
ODI 11602927

There is an issue that seems to be plaguing certain 2021+ Toyota models after a lot of research on this topic. My RAV4 has been operating perfectly and around 42k the Voltage Abnormality: Power Steering Low warning came on. I've had the alternator, starter, and battery tested. Alternator and starter were given a good bill of health, the battery was given a full recharge as it outputting a bit low. The battery was put back into my car and the issue still persists. The issue only occurs after the automatic shut off feature engages when fully stop…

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ODI 11628916

Just a little over 33k miles, regular maintenance wit dealer, after the power steering light flashes on then goes off after auto stop of motor when stopping and stop at long intervals sometime see a battery charging at same time. Fluid is great no noise. I see a recall but not on this vin. However I’m reading on line several of these are having the same issue, the car is too new..

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ODI 11657489

It’s been a year since I have owned my 2021Toyota Rav and it has randomly been shutting off with the notice: Power Steering Voltage Abnormality. I have taken the vehicle to get checked but nothing is coming up indicating what the issue is. The battery is fine, the alternator is fine, and there doesn’t seem to be any electrical issues with the power steering. I have seen that there has been certain recalls on the power steering voltage notice on the Toyota Ravs and owners complaining about a random shut off on their vehicles. I am one of those o…

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Engine0
10
ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

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ODI 11523298

We were on a drive back from Nashville like normal. My mom had picked me up from work at around 07:15. The car started making strange sounds as we were driving down the highway. It started yelling at us to pull over to a safe spot and slowing down. All of the lights had come on flashing at this time. It didn’t even make it to the shoulder; We made a stop on the triangle area for when cars come in from the exit. As soon as we stopped, smoke started engulfing us and 2 guys who saw this happening parked on the shoulder and came running out of thei…

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15
ODI 11478860 · 30,000 mi

The contact stated that the owner of a 2021 Toyota Rav4 was driving approximately 35 mph when the odor of burning rubber was present inside the cabin of the vehicle. After stopping and exiting the vehicle flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed during the incident. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. Th…

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ODI 11497430

Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.

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ODI 11523298

We were on a drive back from Nashville like normal. My mom had picked me up from work at around 07:15. The car started making strange sounds as we were driving down the highway. It started yelling at us to pull over to a safe spot and slowing down. All of the lights had come on flashing at this time. It didn’t even make it to the shoulder; We made a stop on the triangle area for when cars come in from the exit. As soon as we stopped, smoke started engulfing us and 2 guys who saw this happening parked on the shoulder and came running out of thei…

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—
5
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

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ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

Look up ODI 11495574 at NHTSA ↗

ODI 11504262

I was pulling into a parking space with my foot on the brake, had just touched the parking bar, and the engine started racing. The car went forward over the parking bar before I cold stop it by stomping on the brake. The only thing stopping me from going over the side of the hill was a chain link fence. Luckily the brakes worked. This is a 2021 RAV4 and I have never had this problem before. I am scheduled to go into the Toyota dealer to have them look at it.

Look up ODI 11504262 at NHTSA ↗

8
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

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ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

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ODI 11664314

"What component or system failed or malfunctioned, and is it available for inspection upon request?" Coolant bypass valve is malfunctioning. "How was your safety or the safety of others put at risk?" unknown "Has the problem been reproduced or confirmed by a dealer or independent service center?" Service manager at Tuscaloosa Toyota confirmed problem without even inspecting the vehicle. He told me I am not the only Toyota customer experiencing this problem. "Has the vehicle or component been inspected by the manufacturer, police, insurance …

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1
ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

Look up ODI 11655028 at NHTSA ↗

2
ODI 11703844

While driving at highway speeds (approx. 65 MPH), the vehicle suffered a sudden and catastrophic loss of motive power. The "Hybrid System Malfunction" warning illuminated, followed immediately by a "Check Engine" light. The vehicle entered a fail-safe mode, then completely shut down. The steering wheel locked, making it extremely difficult to maneuver the vehicle to the shoulder in a dark, remote area with freezing temperatures. This presented an immediate life-safety risk to all occupants. Following the incident, the vehicle was presented to …

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ODI 11763945

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety d…

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Fuel/Propulsion System
1
ODI 11515666

While accelerating ~6ft from a complete stop, a minor collision occurred affecting the front right headlight. The air-bags did not activate and the engine compartment was immediately on fire. Within ~1minute, the fire had spread to and completely engulfed the passenger compartment. The contents were immediately destroyed. The speed with which the fire spread through the vehicle was a significant risk to my life and the motorists around me. There were no warning lights on the dashboard prior to the incident, and the car had never before experie…

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2
ODI 11353782 · 502 mi

WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK…

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ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

Look up ODI 11495574 at NHTSA ↗

4
ODI 11649381

Dear NHTSA Office of Defects Investigation, I am writing to formally report a safety concern with my 2021 Toyota RAV4 XSE Hybrid regarding its fuel tank capacity and refueling issue. Despite the advertised fuel tank capacity of approximately 14.5 gallons, my vehicle only allows me to fill around 9 gallons before the pump automatically shuts off. This significantly reduces my driving range and forces me to refuel much more frequently than expected. After researching, I discovered that Toyota issued Technical Service Bulletin T-SB-0109-20 ackno…

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ODI 11653460

Hybrid system failure resulting in vehicle not being drivable at all. Failure is due to corrosion from connector between high voltage harness into rear traction motor. Failure occurred 8,000 miles past warrantee cut-off (100,000) and will require weeks to months to fix 2/2 parts on backorder.

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ODI 11662210

Steering power low message appears and engine completely stops.

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5
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

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ODI 11495574

2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I par…

Look up ODI 11495574 at NHTSA ↗

ODI 11504262

I was pulling into a parking space with my foot on the brake, had just touched the parking bar, and the engine started racing. The car went forward over the parking bar before I cold stop it by stomping on the brake. The only thing stopping me from going over the side of the hill was a chain link fence. Luckily the brakes worked. This is a 2021 RAV4 and I have never had this problem before. I am scheduled to go into the Toyota dealer to have them look at it.

Look up ODI 11504262 at NHTSA ↗

—
2
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

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ODI 11686648

1. My vehicle had a hybrid warnings and stopped running altogether, but the issue went away after clearing the codes. It came back at 105000mi, Toyota won't help with the $6000 repair. High Voltage Under Floor Cable and Traction Motor Cable on my vehicle (2021 Hybrid Rav4 XLE registered in Massachusetts) is affected by excessive and dangerous corrosion due to a Toyota design issue. 2. The vehicle could suddenly shut off at highway speeds per Matt with Service at Autofair Toyota Tewksbury. Sudden stoppage or deceleration may result in fatal col…

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00
Power Train0
1
ODI 11752345

My 2021 Toyota RAV4 began experiencing intermittent shuddering and vibration at low speeds around May 2026. The condition occurred while accelerating from a stop or at slow speeds and became more frequent over time. Because the problem was intermittent, the dealership was initially unable to duplicate it. Independent inspection later found dark transmission fluid containing metal debris, indicating internal transmission failure. I was informed the transmission requires replacement or rebuild. My vehicle has approximately 94,000 miles, which is …

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5
ODI 11686648

1. My vehicle had a hybrid warnings and stopped running altogether, but the issue went away after clearing the codes. It came back at 105000mi, Toyota won't help with the $6000 repair. High Voltage Under Floor Cable and Traction Motor Cable on my vehicle (2021 Hybrid Rav4 XLE registered in Massachusetts) is affected by excessive and dangerous corrosion due to a Toyota design issue. 2. The vehicle could suddenly shut off at highway speeds per Matt with Service at Autofair Toyota Tewksbury. Sudden stoppage or deceleration may result in fatal col…

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ODI 11712564

‘Voltage abnormality, power steering low’ error message has appeared three separate times. All while vehicle is idle at stop light or parked, last incident car was unable to restart immediately. All dashboard lights came on, including message saying parking hold unavailable. Mechanic confirmed no issues with 12v battery health and unable to recreate issue. Loss of power is risk to safety, possible draining of battery due to unknown issue

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ODI 11723795

My Toyota hybrid AWD vehicle experienced corrosion of the rear traction motor cable, which Toyota has acknowledged in Service Campaign 25TD01. This corrosion affects the electrical connection to the rear drive motor and can result in loss of AWD propulsion capability. Loss of rear-wheel propulsion significantly reduces traction and stability, particularly in snow, ice, and wet conditions. Drivers may believe the vehicle still has AWD capability when in fact the rear drive system is compromised. In addition, the vehicle’s adaptive cruise control…

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8
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

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ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

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ODI 11664314

"What component or system failed or malfunctioned, and is it available for inspection upon request?" Coolant bypass valve is malfunctioning. "How was your safety or the safety of others put at risk?" unknown "Has the problem been reproduced or confirmed by a dealer or independent service center?" Service manager at Tuscaloosa Toyota confirmed problem without even inspecting the vehicle. He told me I am not the only Toyota customer experiencing this problem. "Has the vehicle or component been inspected by the manufacturer, police, insurance …

Look up ODI 11664314 at NHTSA ↗

2
ODI 11491897

Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked …

Look up ODI 11491897 at NHTSA ↗

ODI 11686648

1. My vehicle had a hybrid warnings and stopped running altogether, but the issue went away after clearing the codes. It came back at 105000mi, Toyota won't help with the $6000 repair. High Voltage Under Floor Cable and Traction Motor Cable on my vehicle (2021 Hybrid Rav4 XLE registered in Massachusetts) is affected by excessive and dangerous corrosion due to a Toyota design issue. 2. The vehicle could suddenly shut off at highway speeds per Matt with Service at Autofair Toyota Tewksbury. Sudden stoppage or deceleration may result in fatal col…

Look up ODI 11686648 at NHTSA ↗

—
1
ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

Look up ODI 11655028 at NHTSA ↗

3
ODI 11648480

Abs lights have been on since i bought vehicle the dealership that sold it to me CLEARED the code and did not fix vehicle.

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ODI 11712564

‘Voltage abnormality, power steering low’ error message has appeared three separate times. All while vehicle is idle at stop light or parked, last incident car was unable to restart immediately. All dashboard lights came on, including message saying parking hold unavailable. Mechanic confirmed no issues with 12v battery health and unable to recreate issue. Loss of power is risk to safety, possible draining of battery due to unknown issue

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ODI 11763945

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety d…

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Service Brakes
2
ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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ODI 11557504

On Nov 05, at approximately 11:10pm, I was driving my RAV4 on Alafaya Trail, Orange County, Orlando. While approaching the traffic signal which had turned red, despite multiple attempts to engage the brakes, the vehicle continued moving, ultimately leading to the collision with the traffic turning left at the signal (coming from her right). The impact of the collision resulted in significant damage to the RAV4, and unfortunately, the airbags did not deploy as they should have. As a result, I hit my face on the steering wheel, and then hit the…

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0
3
ODI 11444083

To whom this may concern, I have had many problems with the Toyota Rav-4. I had so many problems with my 2017 Rav 4, that I under pressure upgraded to the 2021 LE version. I have had many problems with the breaks. I have brought it in (3) times to be serviced since I purchased it in March of 2021. The breaks are still squeaking. I have also had problems with the electrical system. The dash panel comes on, and abruptly shuts down when it feels like it. My wipers also come on intermittently. Every time I try and talk to Toyota about this they tel…

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ODI 11448547

I had 2 sudden acceleration incidents. The first occurred 10/6/21.My car lurched forward & hit a pole. I was with my mom who saw me press the brake, which did not engage. My car has an auto-braking system which did not function as designed. I took it to Toyota.They determined there were no issues w/the vehicle. I insisted there was something wrong & warned this will happen again & could be much worse. I felt defeated but hoped it was an isolated glitch & hoped for the best. Fast forward 2 months to 12/13/21 I was in a drive-thru using the hol…

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ODI 11504764

and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr

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1
ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

Look up ODI 11655028 at NHTSA ↗

0
1
ODI 11655028

While turning slowly, right tun, into a parking space, the vehicle lunged forward at a much higher speed than anticipated. The vehicle jumped the sidewalk, went up an embankment, about 20 degrees, and about 25 feet until it stopped on its own. Happened on April 14th, 2025, about 11:30 am. Driver was is good health, no medical conditions. Driver also has a clean driving record, no infarctions. The vehicle jumped a curb 4 inches high, ran over some light brush, but luckily no damage to vehicle. There are train tracks about 15 feet away, whic…

Look up ODI 11655028 at NHTSA ↗

—0
Steering0
1
ODI 11525458

On April 29, 2023 I notice that there was a bad chemical smell in my car. I continued to try to find the issue and then I went to the back seat and discovered the floor of my 2021 RAV4 was completely flooded with water. I attempted to call Toyota but the service department was closed. I went to the local car wash to have them suck up the water in the meantime. I scheduled an appointment with Toyota on 5/1/2023 @3:45 to explain the issue that was going on. When I got there they serviced my vehicle and informed me that they weren’t able to find t…

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5
ODI 11602927

There is an issue that seems to be plaguing certain 2021+ Toyota models after a lot of research on this topic. My RAV4 has been operating perfectly and around 42k the Voltage Abnormality: Power Steering Low warning came on. I've had the alternator, starter, and battery tested. Alternator and starter were given a good bill of health, the battery was given a full recharge as it outputting a bit low. The battery was put back into my car and the issue still persists. The issue only occurs after the automatic shut off feature engages when fully stop…

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ODI 11628916

Just a little over 33k miles, regular maintenance wit dealer, after the power steering light flashes on then goes off after auto stop of motor when stopping and stop at long intervals sometime see a battery charging at same time. Fluid is great no noise. I see a recall but not on this vin. However I’m reading on line several of these are having the same issue, the car is too new..

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ODI 11657489

It’s been a year since I have owned my 2021Toyota Rav and it has randomly been shutting off with the notice: Power Steering Voltage Abnormality. I have taken the vehicle to get checked but nothing is coming up indicating what the issue is. The battery is fine, the alternator is fine, and there doesn’t seem to be any electrical issues with the power steering. I have seen that there has been certain recalls on the power steering voltage notice on the Toyota Ravs and owners complaining about a random shut off on their vehicles. I am one of those o…

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2
ODI 11703844

While driving at highway speeds (approx. 65 MPH), the vehicle suffered a sudden and catastrophic loss of motive power. The "Hybrid System Malfunction" warning illuminated, followed immediately by a "Check Engine" light. The vehicle entered a fail-safe mode, then completely shut down. The steering wheel locked, making it extremely difficult to maneuver the vehicle to the shoulder in a dark, remote area with freezing temperatures. This presented an immediate life-safety risk to all occupants. Following the incident, the vehicle was presented to …

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ODI 11763945

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety d…

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0
3
ODI 11648480

Abs lights have been on since i bought vehicle the dealership that sold it to me CLEARED the code and did not fix vehicle.

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ODI 11712564

‘Voltage abnormality, power steering low’ error message has appeared three separate times. All while vehicle is idle at stop light or parked, last incident car was unable to restart immediately. All dashboard lights came on, including message saying parking hold unavailable. Mechanic confirmed no issues with 12v battery health and unable to recreate issue. Loss of power is risk to safety, possible draining of battery due to unknown issue

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ODI 11763945

2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the insurance tow was unsafe Police arranged emergency towing Vehicle subsequently inspected by Beaver Toyota Dealer drove approximately 26 miles attempting to reproduce the issue No fault code/history found Problem could not be reproduced You remain concerned about a potentially recurring safety d…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

60 mentions · 15.5% of complaints

Median mileage: 33,047 mi (25 usable records).

ODI 11399666

THE GAS TANK OF 2021 RAV4 HYBRID DOES NOT FILL IN AS ADVERTISED. TOYOTA ADVERTISES THAT IT CAN TAKE 14.5 GALLONS OF FUEL, HOWEVER WHEN THE FUEL LOW WARNING LIGHT IS ON AND YOU TRY TO FILL THE FULL TANK, IT NEVER TAKES MORE THAN 10 GALLONS, THUS THERE'S DISCREPANCY OF 4 GALLONS. THIS REDUCES THE CAR'S ADVERTISED RANGE FROM 550 MILES TO LESS THAN 400 MILES. TOYOTA CLAIMS THIS IS A DESIGN MISTAKE AND DOESN'T OFFER ANY FIX.

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ODI 11404841 · 2,000 mi

TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER DISENGAGED, PREVENTING THE CONTACT FROM SHIFTING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF DEERFIELD BEACH (1441 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.

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ODI 11416598 · 1,000 mi

THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMALLY LOUD GRINDING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CABE TOYOTA (2849 LONG BEACH BLVD, LONG BEACH, CA 90806, [phone removed]) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REPLACED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

11 mentions · 2.8% of complaints

Median mileage: 24,474 mi (6 usable records).

ODI 11428721

While using Cruse control. It did not slow the vehicle. I could not turn it off. The brakes would not work. I ran thru an intersection against the light. Bounced over the median. I turned off the ignition, still coasted about 1/2 mile. Finally I jammed the gear shift lever into Park. Toyota has the vehicle for inspection and reading of the black box. THE CONSUMER STATED THE VEHICLE DID NOT HAVE ANY WARNING SIGNS OF THE FAILURE. WARNING MESSAGES DID DISPLAY DURING THE FAILURE, WHICH WERE "CRUISE CONTROL INOPERATIVE", "BRAKE FAILURE", AND "LAN…

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ODI 11440411

We bought our new 2021 Toyota RAV4 Hybrid on Sept. 1, 2021, but didn't drive it on a highway until Oct. 4, 2021. On that day, I was driving on Interstate Hwy 70. I entered that highway near Copper Mountain, CO and was driving east to return to Denver. It is a big highway with wide, well marked lanes. I set my cruise control speed to 63 mph. Almost immediately, I noticed that the Lane Centering steering adjustment system seemed to be taking the car from close to the left lane line to close to the right lane line, and back and forth. A couple …

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ODI 11458344 · 810 mi

The contact owns a 2021 Toyota Rav4. The contact stated that the traction control warning light would illuminate upon starting the vehicle for the second time the same day. The contact stated that the warning light would turn off whenever he released the brake pedal. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed that the front wheels were moving faster than the rear wheels. The dealer also in…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

9 mentions · 2.3% of complaints

Median mileage: 1,480 mi (2 usable records).

ODI 11382724 · 25 mi

MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.

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ODI 11403677 · 2,935 mi

TL* THE CONTACT RECEIVED A 2021 TOYOTA RAV4 AS A LOANER VEHICLE FROM SERRA TOYOTA (1300 CENTER POINT PKWY, BIRMINGHAM, AL 35215) AS HIS PERSONAL VEHICLE WAS AWAITING REMEDY REPAIRS FOR NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING THE LOANER VEHICLE AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED JERKING WHILE ACCELERATING. THE DEALER WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO OTHER LOANER VEHICLE AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER AND A CASE FILED…

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ODI 11448547

I had 2 sudden acceleration incidents. The first occurred 10/6/21.My car lurched forward & hit a pole. I was with my mom who saw me press the brake, which did not engage. My car has an auto-braking system which did not function as designed. I took it to Toyota.They determined there were no issues w/the vehicle. I insisted there was something wrong & warned this will happen again & could be much worse. I felt defeated but hoped it was an isolated glitch & hoped for the best. Fast forward 2 months to 12/13/21 I was in a drive-thru using the hol…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

7 mentions · 1.8% of complaints

Median mileage: 7,500 mi (1 usable records).

ODI 11525458

On April 29, 2023 I notice that there was a bad chemical smell in my car. I continued to try to find the issue and then I went to the back seat and discovered the floor of my 2021 RAV4 was completely flooded with water. I attempted to call Toyota but the service department was closed. I went to the local car wash to have them suck up the water in the meantime. I scheduled an appointment with Toyota on 5/1/2023 @3:45 to explain the issue that was going on. When I got there they serviced my vehicle and informed me that they weren’t able to find t…

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ODI 11543185 · 7,500 mi

The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle briefly lost electric power steering (EPS). Due to the failure, the vehicle collided with a street sign. The rear cross-traffic and blind spot monitor warning lights were illuminated. After restarting the vehicle, the vehicle returned to normal functionality. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notif…

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ODI 11602927

There is an issue that seems to be plaguing certain 2021+ Toyota models after a lot of research on this topic. My RAV4 has been operating perfectly and around 42k the Voltage Abnormality: Power Steering Low warning came on. I've had the alternator, starter, and battery tested. Alternator and starter were given a good bill of health, the battery was given a full recharge as it outputting a bit low. The battery was put back into my car and the issue still persists. The issue only occurs after the automatic shut off feature engages when fully stop…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

6 mentions · 1.6% of complaints

Median mileage: 53,000 mi (1 usable records).

ODI 11534866 · 53,000 mi

The contact rented a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, he heard a vibrating sound coming from the front driver’s side windshield. The vehicle was taken to an independent mechanic; however, the contact was informed that the vehicle was a rental and could not be diagnosed. The contact was informed to return the vehicle to Avis Car Rental. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that he was abl…

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ODI 11573991

There was a stalled vehicle in a traffic lane. The vehicle ahead of me was a large that hit the stalled vehicle. I couldn’t see what he hit but he came to a dead stop and I couldn’t avoid him. My problem is that the airbag under the dashboard on the driver side hit my shin with such force that it caused an abrasion that didn’t seem bad at first but developed into a wound requiring a large hematoma and surgery to remove it and to have skin graft.

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ODI 11649381

Dear NHTSA Office of Defects Investigation, I am writing to formally report a safety concern with my 2021 Toyota RAV4 XSE Hybrid regarding its fuel tank capacity and refueling issue. Despite the advertised fuel tank capacity of approximately 14.5 gallons, my vehicle only allows me to fill around 9 gallons before the pump automatically shuts off. This significantly reduces my driving range and forces me to refuel much more frequently than expected. After researching, I discovered that Toyota issued Technical Service Bulletin T-SB-0109-20 ackno…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

2 mentions · 0.5% of complaints

Median mileage: 2,000 mi (1 usable records).

ODI 11399292 · 2,000 mi

VEHICLE BATTERY COMPLETELY DEAD AFTER ONLY 3 DAYS OF NOT BEING DRIVEN. VEHICLE WOULD NOT START AND COULD NOT BE JUMP STARTED. VEHICLE IS ONLY 2 MONTHS OLD. WIRELESS CHARGING DOES NOT CHARGE CONSISTENTLY. INTERMITTENT CONNECTION ONLY AND GETS VERY HOT. USB PHONE CONNECTION RANDOMLY DISCONNECTS AND RECONNECTS. OCCASIONALLY THE VOICE COMMAND PROMPT ON CENTER CONTROL IS ACTIVATED AND STAYS CONNECTED WHEN CONNECTING A PHONE THROUGH USB AND CANNOT EXIT TO SEE INFORMATION DISPLAY. REMOTE START FROM FOB WILL NOT WORK. LANE DEPARTURE SYSTEM …

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ODI 11551217

The vehicle was left parked for 7 days and battery was found to have discharged and would not start or provide any displays on the dash board. No map lights were were found to have been left on and no accessories were connected.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b