2004 Triple E Rv EMPRESS: complaints, problems and recalls

Reported: 2004-01-29 (January 29, 2004)

CERTAIN MOTORHOMES EQUIPPED WITH AN ACME HEATER FAN SPEED RESISTER PACK ARE ROUTED WITH 12 VOLT WIRES AND A VACUUM LINE THAT MAY OVERHEAT.

Consequence: THE WIRES AND VACUUM LINE COULD OVERHEAT AND MELT, WHICH COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPAIR WIRES OR VACUUM HOSES. OWNER NOTIFICATION IS EXPECTED TO BE BEGIN DURING FEBRUARY 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRIPLE E AT 1-204-325-4361.

Reported: 2004-04-15 (April 15, 2004)

ON CERTAIN MOTORHOMES , THE SECURING BOLT FOR THE DRIVER AND PASSENGER SIDE SEAT BELT RECEIVER BUCKLE IS STRIPPED.

Consequence: IN THE EVENT OF A CRASH THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF INJURY.

Remedy: CUSTOMERS WILL BE MAILED THE REPLACEMENT PARTS. AFTER RECEIVING THE PARTS CUSTOMERS SHOULD MAKE AN APPOINTMENT WITH THE DEALER TO HAVE THE PARTS INSTALLED. THE RECALL BEGAN ON MARCH 31, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRIPLE E AT 204-325-4361.

Reported: 2008-01-10 (January 10, 2008)

CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy: TRIPLE E IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR TRIPLE E AT 1-204-325-4361.

Reported: 2009-03-18 (March 18, 2009)

TRIPLE E IS RECALLING 75 MY 2004-2007 EMPRESS COMMANDER, EMBASSY, REGENCY AND TOPAZ, MY 2004-2005, 2007 SIGNATURE, AND MY 2005-2007 REGENCY GT RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: TRIPLE E WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TRIPLE E AT 204-325-4361.

Reported: 2018-02-02 (February 2, 2018)

Triple E Recreational Vehicles (Triple E) is recalling certain 2002-2009 Invitation and Embassy recreational vehicles, 2002-2012 Regency, Regal, Senator and Topaz recreational vehicles, 2002-2010 Signature, Commander and Empress recreational vehicles, 2005-2013 Regency GT recreational vehicles, 2011-2013 MOT Trailers, 2012 Roughneck trailers (NT300), 2008-2013 Free Flight, Serenity (S24CB), Liberio (L24CB)and Free Spirit recreational vehicles and 2010-2013 Unity recreational vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Triple E will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 28, 2018. Owners may contact Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Triple E's number for this recall is CA#8894-1.