Auto Recall Watch
U.S. public vehicle records

2023 Volkswagen GOLF R: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

6 owner complaints analyzed

3 distinct recall campaigns

20 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 1 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting233.3%
Braking behavior233.3%
Steering behavior233.3%
Engine operation116.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
2
Electrical System
1
Electrical System:Adas:Hill Start Assist:Clutch Solenoid
1
Exterior Lighting
1
Power Train
1
Steering
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Service Brakes2
Electrical System1
Electrical System:Adas:Hill Start Assist:Clutch Solenoid1
Exterior Lighting1
Power Train1
Steering1
Unknown Or Other1

Service Brakes: 2; Electrical System: 1; Electrical System:Adas:Hill Start Assist:Clutch Solenoid: 1; Exterior Lighting: 1; Power Train: 1; Steering: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
1
2024
3
2025
2
Complaints over time data
CategoryCount
20231
20243
20252

2023: 1; 2024: 3; 2025: 2

Pattern summary

Service Brakes leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11524081 · 2023-05-26 (May 26, 2023)

These issues are related to unintentional use of controls on the steering wheel while driving. Pressing the blue “R” button on the left-side of the steering wheel initiates an immediate change in the Driving Mode. Driving Mode includes settings to the engine, transmission, suspension, steering, driver displays and dynamic safety systems. There is an orange warning panel in the Owner's Manual stating that this feature is active when driving. The “R” button is covered by my hand when holding the steering wheel in the 9 o’clock position. I of…

Owner-reported narrative. Look up ODI 11524081 at NHTSA ↗

Owner report 11564624 · 2024-01-10 (January 10, 2024)

The VW Golf current generation starting has “haptic” controls on the steering wheel and dash under the radio. As it stands right now you cannot make changes to radio, or cruise control without taking your eyes off th me road and look down at the steering wheel to find the button you are looking for. In most cars with normal buttons you learn where they are and can feel your way around them with having to look. The VW design of making the button touch sensitive makes it that if you would try to feel where it is located you would make other unwan…

Owner-reported narrative. Look up ODI 11564624 at NHTSA ↗

Owner report 11593587 · 2024-06-11 (June 11, 2024)

The car’s own navigation calibration system has been inoperable for at least eight months and is known issue to VW. The system incorrectly places the car’s location, gives false navigation directions based upon that false location, corrupts the navigation calibration of any linked phone, which prevents that phone from giving correct navigation directions through the phone. This issue is ongoing and VW has not offered any fix.

Owner-reported narrative. Look up ODI 11593587 at NHTSA ↗

Owner report 11593749 · 2024-06-11 (June 11, 2024)

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Owner-reported narrative. 20 miles reported. Look up ODI 11593749 at NHTSA ↗

Owner report 11642424 · 2025-02-13 (February 13, 2025)

Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forw…

Owner-reported narrative. Look up ODI 11642424 at NHTSA ↗

Owner report 11696249 · 2025-10-29 (October 29, 2025)

The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.

Owner-reported narrative. Look up ODI 11696249 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V707000 · Engine And Engine Cooling:Cooling System:Radiator Assembly

Reported: 2022-09-21 (September 21, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Golf R A8 and Golf GTI vehicles. The radiator may not have been attached correctly to the intercooler, which can result in a damaged coolant hose.

Consequence: A damaged coolant hose can leak, causing the engine to overheat, and increasing the risk of fire. In addition, large amounts of coolant spilling onto the roadway can increase the risk of a crash to other vehicles.

Remedy: Dealers will inspect the radiator and replace any damaged parts, as necessary, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q8.

NHTSA campaign record ↗
23V437000 · Suspension:Front:Macpherson Strut

Reported: 2023-06-21 (June 21, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Golf R A8 and Golf GTI vehicles. The strut mount may be deformed, loosening the bolted connections to the suspension strut mounting.

Consequence: Loose suspension connections can cause steering instability, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right and/or left suspension strut mountings, as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 40T3.

NHTSA campaign record ↗
24V480000 · Back Over Prevention:Software

Reported: 2024-06-27 (June 27, 2024)

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

6 unique complaints in this selection. Analysis snapshot: 2026-10-02.

16.7%Usable mileage1 / 6 records
100.0%Valid incident date6 / 6 records
100.0%Valid filing date6 / 6 records
100.0%Ordered incident and filing dates6 / 6 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132015201620172018201920222023202420252026
Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11271084 · 14,000 mi

I HAVE A 2017 GOLF R EQUIPPED WITH DSG TRANSMISSION, AUTOMATIC EMERGENCY BRAKING AND ADAPTIVE CRUISE CONTROL. OCCASIONALLY THE CAR WOULD MAKE A CONTINUOUS AND PERIODIC CLICKING NOISE THAT CAN LAST FOR A FEW MINUTES WHEN IN MOTION AND WHEN BRAKE IS NOT APPLIED. AS SOON AS I STEP ON THE BRAKE, THE CLICKING STOPS. WHEN BRAKE PEDAL IS RELEASED, THE CLICKING COMES BACK. THE PROBLEM STARTED IN MAY/JUNE 2018 WHEN THE CAR HAD APPROXIMATELY 14000 MILES, AND HAS BEEN DOING THAT EVERY ONCE IN A WHILE SINCE THEN. I BROUGHT IT TO A VW DEALER IN JULY 2018, B…

Look up ODI 11271084 at NHTSA ↗

333.3%
ODI 11154223

AFTER A RAIN THE PASSENGER SIDE BRAKE PAD STICKS TO THE OUTBOARD ROTOR. THE PAD BINDS TO THE ROTOR CAUSING THE BRAKE TL SEIZE. THE VEHICLE WAS IN REVERSE BACKING OUT.OF PARK.

Look up ODI 11154223 at NHTSA ↗

116.7%
ODI 11361705 · 9,900 mi

FOUR TIMES OVER THE LAST WEEK WHILE DRIVING 35 MPH STRAIGHT DOWN A RESIDENTIAL ROAD, I EXPERIENCED AN UNEXPECTED ENGAGEMENT OF THE FRONT COLLISION WARNING, AND ONE OF THOSE FOUR TIMES, 4 DAYS AGO, I ADDITIONALLY EXPERIENCED AN UNEXPECTED ENGAGEMENT OF THE FRONT ASSIST EMERGENCY BRAKING WHICH CAUSED ME ALARM, AS THE SPEED DROPPED DRAMATICALLY FROM 35 MPH TO 20 MPH, AND I HAD TO BE SURE NO CARS WERE BEHIND ME TO CAUSE A REAR-END COLLISION. IN NONE OF THESE SITUATIONS WERE THERE ANY HAZARDS ON THE ROAD TO AVOID: CARS, PEDESTRIANS, OBJECTS. IN A…

Look up ODI 11361705 at NHTSA ↗

00.0%

No examples available for this selection.

233.3%
ODI 11642424

Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forw…

Look up ODI 11642424 at NHTSA ↗

541.7%
ODI 11587076

My car has a manual transmission and a hill hold system that is supposed to aid in starting when the car is stopped on an incline. However, the system is implemented so poorly, I feel it is a safety hazard. This is at least the third car I've owned with a system like this, but it's the first time I've felt unsafe driving a car with it. I've done some testing with it and it appears that the only parameter VW uses to release the hill hold is time. That time is about 2 seconds. Nothing the driver can do with the accelerator or clutch pedal …

Look up ODI 11587076 at NHTSA ↗

0Unavailable

No examples available for this selection.

375.0%
ODI 11742415

3 occasions, the car went into emergency brake mode. once on hiway at 70mph warning came up and told me to grab the wheel and take control and prepare for impact. Nothing was in front of me to trigger this scenario. On hiway I was nearly rear ended but driver slid around me and didn't hit. This could have been a serious accident or death. The other two times it was at 45 mph and locked them up for no reason. Third was in a parking lot at 5 mph and it locked em up impending traffic and upsetting people.i have sent the dealer ship, where I purcha…

Look up ODI 11742415 at NHTSA ↗

Electrical System
1100.0%
ODI 11153634 · 10,000 mi

VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT …

Look up ODI 11153634 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

216.7%
ODI 10821238 · 200 mi

- VEHICLE IS GETTING 19MPG (MOSTLY HIGHWAY). MPG ON CAR IS WELL BELOW PUBLISHED RANGE OF 22-31. VW TELL ME THAT I WILL ONLY GET THE PUBLISHED MPG AFTER 9000 MILES!! - CARPLAY SYSTEM IS NOT CONNECTING TO *ANY* APPLE IPHONE. - INFOTAINMENT SYSTEM IS SOMETIMES NOT TURNING ON - KEYLESS START IS INTERMITENTLY FUNCTIONING. CANNOT GET CAR TO START DESPITE THE KEY BEING PLACED NEXT TO STEERING COLUMN. - REVERSING CAMERA FAILS TO ENGAGE OFTEN. - LOCKING (BEEP) CONFIRMATION IS NOT WORKING CONSISTENTLY. VW OF AMERICA WILL NOT BUY BACK THIS CAR…

Look up ODI 10821238 at NHTSA ↗

213.3%
ODI 11271084 · 14,000 mi

I HAVE A 2017 GOLF R EQUIPPED WITH DSG TRANSMISSION, AUTOMATIC EMERGENCY BRAKING AND ADAPTIVE CRUISE CONTROL. OCCASIONALLY THE CAR WOULD MAKE A CONTINUOUS AND PERIODIC CLICKING NOISE THAT CAN LAST FOR A FEW MINUTES WHEN IN MOTION AND WHEN BRAKE IS NOT APPLIED. AS SOON AS I STEP ON THE BRAKE, THE CLICKING STOPS. WHEN BRAKE PEDAL IS RELEASED, THE CLICKING COMES BACK. THE PROBLEM STARTED IN MAY/JUNE 2018 WHEN THE CAR HAD APPROXIMATELY 14000 MILES, AND HAS BEEN DOING THAT EVERY ONCE IN A WHILE SINCE THEN. I BROUGHT IT TO A VW DEALER IN JULY 2018, B…

Look up ODI 11271084 at NHTSA ↗

111.1%
ODI 11208209 · 4,000 mi

BACKUP CAMERA MAY NOT DISPLAY UPON SHIFTING TO REVERSE - I HAD AN ANDROID PHONE PROJECTING AN ANDROID AUTO SESSION. WITH THE ENGINE RUNNING, STATIONARY AT A PARKING LOT, I DEPRESSED THE CLUTCH AND SHIFTED TO REVERSE. THE INFOTAINMENT SYSTEM DID NOT SHOW THE BACKUP CAMERA NOR A WARNING POPUP OF AN ERROR - IT JUST DISPLAYED THE MEDIA SCREEN. I TRIED 3 TIMES MORE - THE 2ND TIME THE INFOTAINMENT DISPLAY SHOWED "PARKPILOT IS CURRENTLY NOT AVAILABLE". PICTURE IS ATTACHED. VIDEO IS AVAILABLE IF NEEDED.

Look up ODI 11208209 at NHTSA ↗

116.7%
ODI 11415660 · 8,000 mi

THE PROBLEM IS WITH THE VEHICLE'S FUSE SYSTEM. THE GOLF R CAME WITH NO SPARE TIRE BUT AN AIR PUMP, WHICH NEEDS TO BE POWERED BY THE 12V DC POWER OF THE VEHICLE. BUT WHEN I USE THIS ORIGINAL AIR PUMP, THE FUSE OF THE 12V DC POWER BURNS OUT. THIS HAPPENED FOR SEVERAL TIMES SINCE I HAD THE CAR IN OCTOBER, 2019. THE DEALER CAN ONLY GIVE ME NEW FUSE TO REPLACE THE BROKEN ONE. MANY GOLF R'S OWNERS MET THIS SIMILAR PROBLEMS. I THINK THERE IS SOME ISSUES WITH THEIR FUSE SYSTEM DESIGN.

Look up ODI 11415660 at NHTSA ↗

440.0%
ODI 11532170

Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA

Look up ODI 11532170 at NHTSA ↗

116.7%
ODI 11524081

These issues are related to unintentional use of controls on the steering wheel while driving. Pressing the blue “R” button on the left-side of the steering wheel initiates an immediate change in the Driving Mode. Driving Mode includes settings to the engine, transmission, suspension, steering, driver displays and dynamic safety systems. There is an orange warning panel in the Owner's Manual stating that this feature is active when driving. The “R” button is covered by my hand when holding the steering wheel in the 9 o’clock position. I of…

Look up ODI 11524081 at NHTSA ↗

216.7%
ODI 11607707

Sunroof would operate without touching switch, or fail to operate if switch was touched. Similar to 2022 Golf R recall: NHTSA Campaign Number: 22V542000 I took multiple videos of the problem and VW replaced switch module under warranty.

Look up ODI 11607707 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

216.7%
ODI 10821238 · 200 mi

- VEHICLE IS GETTING 19MPG (MOSTLY HIGHWAY). MPG ON CAR IS WELL BELOW PUBLISHED RANGE OF 22-31. VW TELL ME THAT I WILL ONLY GET THE PUBLISHED MPG AFTER 9000 MILES!! - CARPLAY SYSTEM IS NOT CONNECTING TO *ANY* APPLE IPHONE. - INFOTAINMENT SYSTEM IS SOMETIMES NOT TURNING ON - KEYLESS START IS INTERMITENTLY FUNCTIONING. CANNOT GET CAR TO START DESPITE THE KEY BEING PLACED NEXT TO STEERING COLUMN. - REVERSING CAMERA FAILS TO ENGAGE OFTEN. - LOCKING (BEEP) CONFIRMATION IS NOT WORKING CONSISTENTLY. VW OF AMERICA WILL NOT BUY BACK THIS CAR…

Look up ODI 10821238 at NHTSA ↗

213.3%
ODI 11005039 · 50 mi

WE PURCHASED THE (NEW) CAR ON JUNE 09, 2017. 5 DAYS AFTER WE PURCHASED, WE FOUND OUT THE TRANSMISSION HAD BEEN REPLACED AND THAT FACT WAS NOT DISCLOSED BY THE DEALERSHIP. THE DEALERSHIP MAINTAINS THEY ARE NOT REQUIRED TO DISCLOSE SERVICE ACTIONS AND FURTHER STATED VW CONCURRED. VW MAINTAINS THE RECALL WAS ISSUED BY NHTSA. HERE IS THEIR EMAIL RESPONSE INDICATING SAME: REFERENCE # 170784881 THANK YOU FOR REACHING BACK OUT TO ME. I APOLOGIZE FOR THE DELAY IN MY RESPONSE, AS WELL AS FOR THE EXPERIENCES YOU'VE HAD WITH YOUR VEHICLE AND THE D…

Look up ODI 11005039 at NHTSA ↗

333.3%
ODI 11437081

Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when pulling pretty gently away from a stop sign or intersection.. It has happened both when the car was cold, and also after driving 15 miles. Yesterday was a highly dangerous situation - I was making a left turn out of a gas station across 4 lanes of…

Look up ODI 11437081 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11593749 · 20 mi

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Look up ODI 11593749 at NHTSA ↗

325.0%
ODI 11587076

My car has a manual transmission and a hill hold system that is supposed to aid in starting when the car is stopped on an incline. However, the system is implemented so poorly, I feel it is a safety hazard. This is at least the third car I've owned with a system like this, but it's the first time I've felt unsafe driving a car with it. I've done some testing with it and it appears that the only parameter VW uses to release the hill hold is time. That time is about 2 seconds. Nothing the driver can do with the accelerator or clutch pedal …

Look up ODI 11587076 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

216.7%
ODI 11422404

Trim around the shifter boot has delaminated, and when reaching into the storage compartment causes lacerations to the hand. Razor sharp Metal protrudes and cuts fingers and hands on all 2016 Golf R and GTI vehicles

Look up ODI 11422404 at NHTSA ↗

213.3%
ODI 11308797 · 25,000 mi

"RAZOR-LIKE" MATERIAL/DEFECT ON FRONT OF SHIFT BOOT TRIM NEAR THE INGRESS TO THE FRONT CUBBY AREA HAS CUT ME MULTIPLE TIMES; DRAWING BLOOD EACH TIME, WHEN TAKING MY PHONE IN AND OUT OF THE CUBBY. THIS CUBBY IS DESIGNED TO HOLD A PHONE, AS THERE IS A USB PORT AND CONNECTS THE DRIVER'S PHONE TO THE APPLE CARPLAY UNIT. THE MATERIAL THAT HAS COME OFF THE TRIM THAT FORMS A THIN "RAZOR", SEEMS TO HAVE DELAMINATED FROM THE TRIM. VW SEEMS TO BE AWARE OF THE ISSUE. SKIN THAT WAS REMOVED BY THE TRIM CAN BE SEEN IN THE FOLLOWING ATTACHED SHOTS.

Look up ODI 11308797 at NHTSA ↗

111.1%
ODI 11210352 · 8,500 mi

FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.

Look up ODI 11210352 at NHTSA ↗

116.7%
ODI 11533562

The issue was the key fob was not detected. I put my bag in the front seat of the car and shut the door, I then put my 19month old son in her car seat and shut the door. When I shut the rear car door the hazard lights flashed as if the car had locked. I went to the driver door and tried to open the car door and it wouldn’t open. Despite the key being in the car (with batteries I never had any notices about a low battery) my son was now locked in the car. Luckily the fire department responded quickly, the key worked fine upon recovery but it too…

Look up ODI 11533562 at NHTSA ↗

110.0%
ODI 11694355

While stopped at a stoplight, the infotainment system went blank and all sorts of errors showed on dashboard display. The infotainment system continued to turn on and off approximately every 30 seconds. No audio, no backup camera and limited to no functionality via the infotainment system. According to VW Dealership, VW is currently working on a fix. No fix to date!

Look up ODI 11694355 at NHTSA ↗

116.7%
ODI 11593587

The car’s own navigation calibration system has been inoperable for at least eight months and is known issue to VW. The system incorrectly places the car’s location, gives false navigation directions based upon that false location, corrupts the navigation calibration of any linked phone, which prevents that phone from giving correct navigation directions through the phone. This issue is ongoing and VW has not offered any fix.

Look up ODI 11593587 at NHTSA ↗

216.7%
ODI 11599845

Sames issues listed in NHTSA Campaign Number: 24V480000. The problem is my vehicle is the s trim running software version 1776, and it isn't covered. PLease advise.

Look up ODI 11599845 at NHTSA ↗

0Unavailable

No examples available for this selection.

125.0%
ODI 11750735

Emergency braking system has applied itself on four different occasions where nothing was in front of me and one time was it highway speeds doing 70 mph The brakes completely locked up on the highway making people behind me have to take evasive action and not hit me while I'm stopped on the highway with my car parked and the emergency brake on The other time it happened just rolling through an intersection nobody in front of me just locked them up at about 45 mph The other two times were fairly minor I was doing 30 miles an hour through an inte…

Look up ODI 11750735 at NHTSA ↗

Engine
1100.0%
ODI 11153634 · 10,000 mi

VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT …

Look up ODI 11153634 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

216.7%
ODI 10821238 · 200 mi

- VEHICLE IS GETTING 19MPG (MOSTLY HIGHWAY). MPG ON CAR IS WELL BELOW PUBLISHED RANGE OF 22-31. VW TELL ME THAT I WILL ONLY GET THE PUBLISHED MPG AFTER 9000 MILES!! - CARPLAY SYSTEM IS NOT CONNECTING TO *ANY* APPLE IPHONE. - INFOTAINMENT SYSTEM IS SOMETIMES NOT TURNING ON - KEYLESS START IS INTERMITENTLY FUNCTIONING. CANNOT GET CAR TO START DESPITE THE KEY BEING PLACED NEXT TO STEERING COLUMN. - REVERSING CAMERA FAILS TO ENGAGE OFTEN. - LOCKING (BEEP) CONFIRMATION IS NOT WORKING CONSISTENTLY. VW OF AMERICA WILL NOT BUY BACK THIS CAR…

Look up ODI 10821238 at NHTSA ↗

640.0%
ODI 11054393 · 10,300 mi

WAS DRIVING DOWN THE FREEWAY WHEN THE CAR LOST COOLANT. DISCOVERED ROAD DEBRIS HAD PUNCTURED THE SECONDARY HEAT EXCHANGER LOCATED ON THE LOWER FRONT PASSENGER SIDE. THE FRONT FACIA PROVIDES ABSOLUTELY NO PROTECTION FROM DEBRIS AND OTHER DAMAGE WAS NOTED ON THE EXCHANGER SURFACE. HAD TO PULL OVER AS THE ENGINE OVERHEATED AND GET THE CAR TAKEN TO THE DEALER FOR REPAIRS. THIS SEEMS TO BE A DESIGN FLAW - SEARCHING THE INTERNET THERE ARE SEVERAL INCIDENCES OF PUNCTURED HEAT EXCHANGERS.

Look up ODI 11054393 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

125.0%
ODI 11759803

Numerous engine fault errors. After Kuhn VW replaced the defective caliper, they failed to secure it properly. The caliper cover which is the integral part of the braking system (serving cooling and air-dynamic function, preventing debris) fell off and got lodged in between the wheel and the caliper. The car started shuddering. Kuhn WV refuses to replace the caliper (the cover is not a separate component but the assembly) stating that: discovered customer caliper missing. but vehicle is working as designed. cover has no negative reaction toward…

Look up ODI 11759803 at NHTSA ↗

Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11404320 · 35,300 mi

THE INFOTAINMENT SYSTEM RANDOMLY RESETS DURING USAGE REGARDLESS OF WHAT MODE THE SYSTEM IS IN (BOTH IN TERMS OF DRIVE MODE OR MUSIC LISTENING MODE). DURING A RESET, ALL ACCESS TO ADVANCED SAFETY FEATURES, DRIVE MODE SELECTION, TRACTION CONTROL SELECTIONS, ARE DISABLED. THE SCREEN GOES COMPLETELY BLACK AND THEN TURNS BACK ON USUALLY WITH A DIFFERENT INTERFACE MODE ACTIVATED (BLUETOOTH VS RADIO, FOR INSTANCE). ALL STEERING WHEEL CONTROLS ARE DISABLED DURING A RESET. THIS FREEZE AND RESET CAN OCCUR WHILE MOVING OR WHILE STATIONARY. ADDITIONALLY, T…

Look up ODI 11404320 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

220.0%
ODI 11532170

Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA

Look up ODI 11532170 at NHTSA ↗

00.0%

No examples available for this selection.

18.3%
ODI 11612315

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of …

Look up ODI 11612315 at NHTSA ↗

0Unavailable

No examples available for this selection.

4100.0%
ODI 11742415

3 occasions, the car went into emergency brake mode. once on hiway at 70mph warning came up and told me to grab the wheel and take control and prepare for impact. Nothing was in front of me to trigger this scenario. On hiway I was nearly rear ended but driver slid around me and didn't hit. This could have been a serious accident or death. The other two times it was at 45 mph and locked them up for no reason. Third was in a parking lot at 5 mph and it locked em up impending traffic and upsetting people.i have sent the dealer ship, where I purcha…

Look up ODI 11742415 at NHTSA ↗

Forward Collision Avoidance: Warnings
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11404320 · 35,300 mi

THE INFOTAINMENT SYSTEM RANDOMLY RESETS DURING USAGE REGARDLESS OF WHAT MODE THE SYSTEM IS IN (BOTH IN TERMS OF DRIVE MODE OR MUSIC LISTENING MODE). DURING A RESET, ALL ACCESS TO ADVANCED SAFETY FEATURES, DRIVE MODE SELECTION, TRACTION CONTROL SELECTIONS, ARE DISABLED. THE SCREEN GOES COMPLETELY BLACK AND THEN TURNS BACK ON USUALLY WITH A DIFFERENT INTERFACE MODE ACTIVATED (BLUETOOTH VS RADIO, FOR INSTANCE). ALL STEERING WHEEL CONTROLS ARE DISABLED DURING A RESET. THIS FREEZE AND RESET CAN OCCUR WHILE MOVING OR WHILE STATIONARY. ADDITIONALLY, T…

Look up ODI 11404320 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 11745563

While turning (right hand turn) slowly into parking space, vehicle engine unexpectedly reved and accelerated causing vehicle to jump curb and strike fixed object (tree). Foot was not/not on the accelerator but rather on brake yet acceleration was so rapid vehicle could not be stopped prior to striking curb and fixed object. Filing HHTSA report due to research indicating similar incidents of unanticipated rapid acceleration at slow speeds for VW Golf models.

Look up ODI 11745563 at NHTSA ↗

440.0%
ODI 11532170

Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA

Look up ODI 11532170 at NHTSA ↗

00.0%

No examples available for this selection.

18.3%
ODI 11612315

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of …

Look up ODI 11612315 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
1100.0%
ODI 11153634 · 10,000 mi

VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT …

Look up ODI 11153634 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

216.7%
ODI 11579504

I'm not entirely sure what is wrong with the car but I was sitting in my car waiting for an appointment for about an hour. I backed out of my parking space and found that there was a large puddle of gas where I was parked. I moved back into the parking space and stopped the car. I found that there was a leak coming out of the rear passanger wheel well. I have pictures of the leak. This happened while sitting stationary in the car. No warning signals popped up but if the gas caught on fire my car would have been at risk. My little sister was in …

Look up ODI 11579504 at NHTSA ↗

213.3%
ODI 11287489

YOUR SYSTEM IS MISLABELING CARS. SEARCH FOR 2017 GOLF R. IT SHOWS 58 COMPLAINTS. IF YOU LOOK AT THE CARS TIED TO THESE COMPLAINTS IT'S VW ALLTRACKS. I WANT PEOPLE TO SEE THE ISSUES I'M HAVING WITH MY CARS BUT I NEED YOU TO FIX THE WEBSITE. PLEASE HELP. I FIND IT STRANGE THAT THIS IS HAPPENING TO VW AFTER ALL THE ISSUES THEY HAVE HAD.

Look up ODI 11287489 at NHTSA ↗

111.1%
ODI 11190933 · 2,363 mi

STRONG SMELL OF GASOLINE INSIDE CAR WHILE DRIVING ON A 55MPH DIVIDED HIGHWAY AND 1/2 TANK OF GAS INDICATED. WITHIN APPROXIMATELY 10 MILES OF DRIVING ON THE HIGHWAY AND BACK ROADS ATTEMPTING TO MAKE IT TO A SERVICE STATION, ~1/8 TANK OF GAS WAS INDICATED BY GAUGE, THE ENGINE STOPPED RUNNING AFTER ONLY 1 STUMBLE. HEAVY SMELL OF RAW GASOLINE INSIDE OF CAR AND UNDER HOOD. NO PUDDLE OF GAS WAS OBSERVED UNDER CAR. THE LOCAL POLICE WERE CALLED OUT AND CONFIRMED NO CURRENTLY LEAKING GAS BEFORE AAA WOULD DISPATCH A TOW TRUCK. THE CAR WAS TOWED TO TH…

Look up ODI 11190933 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 11756625

Vehicle consistently misfires after fueling. Sometimes the pump shuts off early before filling the tank adding 5-9 gallons when I should expect 12. VW claims it is bad fuel but to get bat fuel at multiple gas stations over the course of a year is unlikely. I believe it is related to the suction jet pump that VW was forced to recall on various models but dealerships will not inspect this part. It has been in for diagnosis 7 times since the first cel was triggered in May of 2025.

Look up ODI 11756625 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System:Adas:Hill Start Assist:Clutch SolenoidToo few reports for a range20 mi1 (sparse)
ODI 11593749 · 20 mi

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Look up ODI 11593749 at NHTSA ↗

Power TrainToo few reports for a range20 mi1 (sparse)
ODI 11593749 · 20 mi

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Look up ODI 11593749 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11642424

Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forw…

Look up ODI 11642424 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11696249

The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.

Look up ODI 11696249 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 29 reports

2022: 9 complaints · 2023: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022139
2023246
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221000
2023600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesElectrical SystemElectrical System:Adas:Hill Start Assist:Clutch SolenoidExterior LightingPower TrainSteeringUnknown Or Other
Service Brakes—000000
Electrical System0—00000
Electrical System:Adas:Hill Start Assist:Clutch Solenoid00—0
1
ODI 11593749 · 20 mi

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Look up ODI 11593749 at NHTSA ↗

00
Exterior Lighting000—0
1
ODI 11564624

The VW Golf current generation starting has “haptic” controls on the steering wheel and dash under the radio. As it stands right now you cannot make changes to radio, or cruise control without taking your eyes off th me road and look down at the steering wheel to find the button you are looking for. In most cars with normal buttons you learn where they are and can feel your way around them with having to look. The VW design of making the button touch sensitive makes it that if you would try to feel where it is located you would make other unwan…

Look up ODI 11564624 at NHTSA ↗

0
Power Train00
1
ODI 11593749 · 20 mi

The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 20…

Look up ODI 11593749 at NHTSA ↗

0—00
Steering000
1
ODI 11564624

The VW Golf current generation starting has “haptic” controls on the steering wheel and dash under the radio. As it stands right now you cannot make changes to radio, or cruise control without taking your eyes off th me road and look down at the steering wheel to find the button you are looking for. In most cars with normal buttons you learn where they are and can feel your way around them with having to look. The VW design of making the button touch sensitive makes it that if you would try to feel where it is located you would make other unwan…

Look up ODI 11564624 at NHTSA ↗

0—0
Unknown Or Other000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

1 mentions · 16.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11696249

The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.

Look up ODI 11696249 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 16.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11642424

Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forw…

Look up ODI 11642424 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b