Auto Recall Watch
U.S. public vehicle records

2021 Volvo XC40: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

52 owner complaints analyzed

5 distinct recall campaigns

7,625 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 8 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 14 of 52 complaints (26.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1019.2%
Electrical and battery issues917.3%
Engine operation23.8%
Transmission and shifting11.9%
Steering behavior11.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
14
Fuel/Propulsion System
10
Unknown Or Other
7
Forward Collision Avoidance: Automatic Emergency Braking
5
Power Train
5
Vehicle Speed Control
5
Visibility/Wiper
5
Service Brakes
4
Component breakdown data
CategoryCount
Electrical System14
Fuel/Propulsion System10
Unknown Or Other7
Forward Collision Avoidance: Automatic Emergency Braking5
Power Train5
Vehicle Speed Control5
Visibility/Wiper5
Service Brakes4

Electrical System: 14; Fuel/Propulsion System: 10; Unknown Or Other: 7; Forward Collision Avoidance: Automatic Emergency Braking: 5; Power Train: 5; Vehicle Speed Control: 5; Visibility/Wiper: 5; Service Brakes: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 6; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (6). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
15
2022
9
2023
6
2024
5
2025
11
2026
6
Complaints over time data
CategoryCount
202115
20229
20236
20245
202511
20266

2021: 15; 2022: 9; 2023: 6; 2024: 5; 2025: 11; 2026: 6

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11416362 · 2021-05-12 (May 12, 2021)

REAR PASSENGER PIRELLI TIRE 245/45 R20 103H BLOWOUT. ENTIRE TIRE GONE. DAMAGE TO RIM, BRAKE HOSE, WHEEL WELL, BUMPER, PAINT ON CAR, EXCESSIVE DAMAGE TO CAR. TRAVELING ON HIGHWAY, TOOK EXIT.

Owner-reported narrative. 4,900 miles reported. Look up ODI 11416362 at NHTSA ↗

Owner report 11416815 · 2021-05-16 (May 16, 2021)

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Owner-reported narrative. 950 miles reported. Look up ODI 11416815 at NHTSA ↗

Owner report 11419522 · 2021-06-03 (June 3, 2021)

The contact owns a 2021 Volvo XC40. The contact stated that the vehicle was delivered to his residence by the local dealer. Upon inspection, he became aware that the automatic emergency braking system sensor was not operating as designed while reversing with an object nearby. The local dealer was made aware of the issue however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 7.

Owner-reported narrative. 7 miles reported. Look up ODI 11419522 at NHTSA ↗

Owner report 11419821 · 2021-06-06 (June 6, 2021)

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

Owner-reported narrative. Look up ODI 11419821 at NHTSA ↗

Owner report 11422195 · 2021-06-24 (June 24, 2021)

There appeared a crack on the passenger side of the car when making a turn onto a expressway ramp. There were no vehicles in front of me to kick up any road debris. I went to the Volvo dealer and the service manager dragged a ball point pen across the crack and said it was hit by something. I could not see any sign of something hitting my car. I am concerned that if something did hit the windshield how could something so small, that it can be seen, cause this damage. My car is 4 months old. I checked the XV40 forum and there were other people …

Owner-reported narrative. Look up ODI 11422195 at NHTSA ↗

Owner report 11423449 · 2021-07-05 (July 5, 2021)

Within 2-3 weeks of owning the vehicle, my main two screens on the dashboard intermittently changed colors with important information not being visible or the screen went black completely while driving. I took it back to the dealership where I was informed another car of the same make & model was doing the same thing. My car was kept for a week and a half while they were in touch with Volvo. Volvo instructed the tech to open tie case, replaced the IHU and reload the software, which was done. About a week after getting my car back the screens…

Owner-reported narrative. Look up ODI 11423449 at NHTSA ↗

Owner report 11427734 · 2021-08-04 (August 4, 2021)

On 8/3/21 I had an accident in my brand new 2021 xc40. I lightly tapped on the accelerator to close in a gap as I came to a stop at a red light. The vehicle jumped forward as though I floored the accelerator, though again, it was a slight tap. I rear-ended the car in front of me. There was no forward collision warning, no mitigation by the vehicle applying the brakes, nothing. The vehicle is supposed to assist in this situation, but the aeb system did not work at all. The jump in power and failure of the aeb is very troubling. Especially since …

Owner-reported narrative. Look up ODI 11427734 at NHTSA ↗

Owner report 11434459 · 2021-09-27 (September 27, 2021)

On 3 occasions the brakes were seized when attempting to drive the car after being parked if the brakes had gotten wet prior to parking. There is a loud clunk and even at times grinding. The pads/rotors were replaced 2 times and it is going back in for the third time. Each time brake pad material broke off. This compromises the braking capability of the vehicle if the pads have pieces missing.

Owner-reported narrative. Look up ODI 11434459 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V109000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software

Reported: 2021-02-24 (February 24, 2021)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will install a software update, free of charge. The recall began March 30, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10078.

NHTSA campaign record ↗
21V682000 · Seat Belts:Rear/Other:Retractor | Seat Belts:Front:Retractor | Seat Belts

Reported: 2021-09-01 (September 1, 2021)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

NHTSA campaign record ↗
21V881000 · Engine | Structure:Frame And Members

Reported: 2021-11-12 (November 12, 2021)

Volvo Car USA, LLC (Volvo) is recalling certain 2021 XC40 BEV vehicles. A bolt that secures the cross-member bracket for the electrical motor in the engine compartment may be loose or missing.

Consequence: A loose or missing bolt may decrease the structural protection of the vehicle, increasing the risk of injury during a crash.

Remedy: Dealers will replace the cross-member bracket and install new bracket bolts, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Volvo customer service at 1-888-458-1552. Volvo's number for this recall is R10128.

NHTSA campaign record ↗
25V282000 · Back Over Prevention:Software

Reported: 2025-05-08 (May 8, 2025)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

NHTSA campaign record ↗
25V908000 · Back Over Prevention:Software

Reported: 2025-12-23 (December 23, 2025)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

52 unique complaints in this selection. Analysis snapshot: 2026-09-30.

15.4%Usable mileage8 / 52 records
100.0%Valid incident date52 / 52 records
100.0%Valid filing date52 / 52 records
100.0%Ordered incident and filing dates52 / 52 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201720182019202020212022202320242025
Electrical System
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11166429 · 1,450 mi

TL* THE CONTACT OWNS A 2019 VOLVO XC40. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST FEATURE ACTIVATED, THE VEHICLE DRIFTED INTO THE OPPOSITE LANE AND WOULD ERRONEOUSLY CHANGE LANES. THE VEHICLE WAS TAKEN TO VOLVO OF TAMPA (6008 NORTH DALE MABRAY HWY, TAMPA, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT NO REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,450.

Look up ODI 11166429 at NHTSA ↗

325.0%
ODI 11481319

The electrical system on my car apparently failed, which rendered the car unable to start and drive. Park Place Volvo claims that there is water, that penetrated the seals, from underneath the car. Although there were no visible signs of water, Volvo claims that the rain caused this issue. Volvo has refused to honor a warranty for the alleged defective seals, and sent my car to its collision center.

Look up ODI 11481319 at NHTSA ↗

1426.9%
ODI 11416815 · 950 mi

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Look up ODI 11416815 at NHTSA ↗

410.8%
ODI 11499437

When backing the vehicle out of a parking space on Wednesday, December 21, 2022, the vehicle lurched and moved very slowly. The center HUD displayed the message, "Slow Down. The Vehicle will reduce speed. Propulsion system failure." The vehicle was towed to the Volvo certified dealer in Roanoke VA. The technician "reset" the error code and released the vehicle to me. The dealership could not tell me if the vehicle was safe to drive. I called the dealership multiple times, and they stated the problem was being investigated by Volvo corporate. …

Look up ODI 11499437 at NHTSA ↗

1226.7%
ODI 11511962 · 700 mi

The contact owns a 2023 Volvo XC40. The contact stated that the SOS button had malfunctioned and had caused several different calls to be made except for a call for roadside assistance. The contact contacted the dealer; however, the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage 700.

Look up ODI 11511962 at NHTSA ↗

725.0%
ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

Look up ODI 11614571 at NHTSA ↗

327.3%
ODI 11699484

Two Issues: 1. "Check Engine Light" comes on for no reason. This has happened six times (I have video recordings and maintenance reports from the dealership.) In the last maintenance report, Volvo technicians acknowledged the issue and stated that "AS OF NOW NO SOLUTION FOR THIS TO BE FIXED, VOLVO WILL BE LOOKING INTO THIS FOR FURTHER NOTICE." They also told me to just ignore the light if it comes on again. So, if there is a real and dangerous engine malfunction, there is no way to be alerted. 2. The entire sound system goes off while driving. …

Look up ODI 11699484 at NHTSA ↗

Unknown Or Other
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

723.3%
ODI 11174496 · 5,000 mi

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING …

Look up ODI 11174496 at NHTSA ↗

18.3%
ODI 11299328 · 500 mi

ISSUE1: A FEW WEEKS AGO WHILE MY WIFE HAD STOPPED AT A TRAFFIC LIGHT AND WITHOUT ANY PROVOCATION, HER SEATBELT WENT INTO CRASH MODE, TIGHTENING SIGNIFICANTLY AND LOCKING. THIS WAS TO THE POINT THAT SHE FELT BEING SUFFOCATED FROM PRESSURE ON HER ABDOMEN AND CHEST. FORTUNATELY, THE CAR WAS NOT IN MOTION, OTHERWISE, THE SEATBELT TIGHTENING AND LOCK COULD LEAD TO AN ACCIDENT. THE LOCK RELEASED AFTER 30 SECONDS AND SHE COULD OPEN THE SEAT BELT. SHE HAD CHEST PAIN FOR A FEW DAYS AFTER THIS INCIDENT. ISSUE 2: THREE DAYS AGO WHEN MY WIFE WAS R…

Look up ODI 11299328 at NHTSA ↗

713.5%
ODI 11436795

On Oct 8, we noticed a crack on the front lower right passenger-side of the windshield. We purchased this car less than 2 months ago. The crack was perplexing to us because we've never had a cracked windshield on any of our cars we've owned in the last 20 years, driving in the same roads and neighborhoods. We live in southern California where we don't experience extreme weather conditions. We google searched Volvo XC40 cracked windshield and found similar experiences. The most disconcerting part of this situation is that we had chosen a dif…

Look up ODI 11436795 at NHTSA ↗

718.9%
ODI 11447487

Problem with rearview backup camera when in dark the camera shows red that when backing up in the dark the tail lights are so bright that all as could be seen is red you cannot see any objects that are behind the vehicle

Look up ODI 11447487 at NHTSA ↗

715.6%
ODI 11496420

We were notified by email of a computer update to our 2023 Volvo XC40 Recharge (it stated it would automatically download the update then ask us to initiate the installation). The next day I was charging the car. The car is programmed for 1 pedal driving. After disconnecting the charger, I got into the car, put my foot on the brake, and placed the car in reverse. When I released the brake, the car just took off in reverse. It should not have moved until I pushed on the accelerator. I am theorizing that the car was either in the middle of the do…

Look up ODI 11496420 at NHTSA ↗

725.0%
ODI 11565403

This submittal is concerning the backup camera viewing area and the 360 degree camera view. The backup camera doesn't provide the same view as did our 2021 XC-40 R-Design rear back up camera view. The 360 degree view is very confusing when there are other cars or objects around the car. When going into the garage the surrounding objects give a distracting and distorted view.

Look up ODI 11565403 at NHTSA ↗

436.4%
ODI 11681358

360 degree Camera not available. 360 Degree Camera is malfunctioning sporadically. It will completely disappear and a message on the infotainment display will not “Camera Temporarily Unavailable. We have reset the unit as per manufacture specification and it doesn’t solve the issue. We can sometime lock the doors, leave it overnight and it will set-reset and grin the camera back on line. This has now napped twice in the space of 500 miles from new. There are multiple owners report regarding this defect. Volvo has not heat solve…

Look up ODI 11681358 at NHTSA ↗

Back Over Prevention: Sensing System: Camera
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 11739661

The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedestrians were put at immediate risk because the sudden failure of the rearview camera created a severe blind spot directly behind the vehicle. This loss of visibility prevents the driver from seeing small children, pedestrians, or obstacles while backin…

Look up ODI 11739661 at NHTSA ↗

35.8%
ODI 11663945

After having the rear camera software update to address the safety recall on 05/28, the “camera unavailable” problem persists. This vehicle has underpowered chipset in the IHU and the entire IHU should be subject to recall.

Look up ODI 11663945 at NHTSA ↗

1232.4%
ODI 11633941

Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.

Look up ODI 11633941 at NHTSA ↗

1022.2%
ODI 11640000

The rear reverse camera cuts out with a message on the driver display stating "Camera temporarily not available". This occurs ~10% of the time. Other times the camera will flicker in and out but both scenarios result in partial or complete obstruction of view while reversing. With my children and other little children on the street, this is very concerning. The issue was reported to the dealership and software was updated but the problem remains.

Look up ODI 11640000 at NHTSA ↗

310.7%
ODI 11666908

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

Look up ODI 11666908 at NHTSA ↗

218.2%
ODI 11722843

back-up camera delays coming on when car put in reverse. Have had the car for over a year and taken to dealer for repair, with no result. Volvo model XC40 not listed on nhtsa site for recall #25V908 (Mfg R10333).

Look up ODI 11722843 at NHTSA ↗

Service Brakes
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

516.7%
ODI 11352785 · 137 mi

I WAS BACKING OUT OF MY DRIVEWAY AND MY BACKUP ALARM FAILED TO SOUND AS WELL AS MY BACKUP BREAKING SYSTEM. THE RESULT WAS ME BACKING UP INTO A PARKED VEHICLE. THE FAILURE OF THE SYSTEM WAS REPORTED TO THE VOLVO DEALERSHIP AND THEY DENIED THAT THE SYSTEM WAS NOT WORKING PROPERLY. SEVERAL MONTHS LATER WE RECEIVED A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL FOR MY VEHICLE AND THAT THE BACK UP SYSTEM WAS NOT ALARMING OR BREAKING CORRECTLY AND FAILED TO ALARM OR BREAK INTERMITTENTLY. VOLVO DENIED THAT THE PROBLEMS WERE RELATED, HOWEVER THE …

Look up ODI 11352785 at NHTSA ↗

325.0%
ODI 11453787

My XC40 has 24, 500 miles on it, and it has already had three sets of brake rotors replaced. The dealership reported "warped rotors" on my front brake rotors in the summer of 2021 at 15,000 miles and replaced them. Now at 24,500 miles, both the front and rear rotors were again "warped" and replaced by the dealership noting that the "rotors had pad transfer marks".

Look up ODI 11453787 at NHTSA ↗

47.7%
ODI 11434459

On 3 occasions the brakes were seized when attempting to drive the car after being parked if the brakes had gotten wet prior to parking. There is a loud clunk and even at times grinding. The pads/rotors were replaced 2 times and it is going back in for the third time. Each time brake pad material broke off. This compromises the braking capability of the vehicle if the pads have pieces missing.

Look up ODI 11434459 at NHTSA ↗

00.0%

No examples available for this selection.

920.0%
ODI 11550725

I am reporting 2 incidents for my 2023 Volvo XC40, both involving failure of brakes to engage. The 1st incident occurred on 26 August 2023. The 2nd incident occurred on 20 September 2023. A full description of both incidents, including 2 photos of the incident scenes, is attached. The 1st incident involved a collision with a Jersey wall and crosswalk signal activation sign. Repair of the resulting damage required replacement of a mirror assembly that was destroyed and some repainting.

Look up ODI 11550725 at NHTSA ↗

828.6%
ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

Look up ODI 11614571 at NHTSA ↗

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11520845

I was involved in an accident with my 2019 Volvo xc40. I believe the cause of the accident was due to the emergency braking system that activated when I hit water that accumulated on the road I was traveling. I was accelerating and the braking caused the vehicle to swerve uncontrollably resulting in some minor body damage to the passenger side as contact was made with some roadside objects. Unfortunately the incident caused over $10,000.00 in front end damages, which is covered by my insurance. This emergency braking i. e. forward collision…

Look up ODI 11520845 at NHTSA ↗

216.7%
ODI 11453827

Almost once a month my car with think there is something in front of it and activate the emergency brakes. It causes huge strain to the brakes and almost makes me crash and puts the people in front of me and behind me at risk. I've turned the setting to a lower sensitivity to try to avoid this but it doesn't matter. The car does the worst on turns as well and thinks cars in the opposite lanes while turning are in your lane and will cause the system to react. On small roads the car will try to move your car to correct in the lane but it's too sm…

Look up ODI 11453827 at NHTSA ↗

59.6%
ODI 11427734

On 8/3/21 I had an accident in my brand new 2021 xc40. I lightly tapped on the accelerator to close in a gap as I came to a stop at a red light. The vehicle jumped forward as though I floored the accelerator, though again, it was a slight tap. I rear-ended the car in front of me. There was no forward collision warning, no mitigation by the vehicle applying the brakes, nothing. The vehicle is supposed to assist in this situation, but the aeb system did not work at all. The jump in power and failure of the aeb is very troubling. Especially since …

Look up ODI 11427734 at NHTSA ↗

410.8%
ODI 11553711

The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.

Look up ODI 11553711 at NHTSA ↗

24.4%
ODI 11663690

Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.…

Look up ODI 11663690 at NHTSA ↗

310.7%
ODI 11581246

There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING aroun…

Look up ODI 11581246 at NHTSA ↗

218.2%
ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

Look up ODI 11724948 at NHTSA ↗

Engine
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

516.7%
ODI 11244905

CHECK ENGINE EMISSIONS LIGHT KEEPS COMING ON; HAVE HAD 3 SERVICE VISITS TO DEALER (RESULTING IN SAME PART BEING REPLACED TWICE, ONE OR MORE SOFTWARE UPDATES, ONE COMPLETE SOFTWARE RELOAD) AND NOW AM GETTING LIGHT ON AGAIN WHICH WILL REQUIRE YET A FOURTH SERVICE VISIT. (NB VISIT 1 WAS IN SUMMER '18 WHEN CAR WAS NEW; VISITS 2-4 ARE ALL IN SUMMER 2019, COMMENCING ALMOST EXACTLY ONE YEAR LATER IN SUMMER WEATHER CONDITIONS (HOT HUMID RAINY)

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325.0%
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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35.8%
ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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12.7%
ODI 11671271

In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous, while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th …

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12.2%
ODI 11562233

The brake systems have failed repeatedly on this vehicle, and have been replaced by the manufacturer TWICE since purchase (April 28, 2023). Brakes continued to intermittently freeze or lose pressure, so car is now classified as a lemon. However, as we have waited months and months for the lemon process to complete, the transmission began to fail. At first, we had incidents of the car seeming to shift into neutral at speeds of 30-40 MPH. The car’s engine would rev and yet forward propulsion would become coasting. Lifting foot from accelerator …

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27.1%
ODI 11563764

SUA Sudden unintended acceleration while making a U-turn to park in front of our home my wife, [XXX] was driving when the vehicle suddenly accelerated rapidly jumping the curb onto the sidewalk onto grassy front lawn then stopped. This was a ‘loaner’ vehicle from Volvo whom I called to have it towed back to them. Luckily there were no injuries or damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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327.3%
ODI 11713785

My car randomly has a battery charging fault. An alert stating “stop safely 12V battery critical charging fault” will just pop up while driving and then put the vehicle in turtle mode. This is an intermittent fault and is likely a false indication. This could cause an accident because it causes the car to slow down. This could happen on a highway.

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Fuel/Propulsion System
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11578754

I stopped at a gas station and the fuel door would not open. I tried multiple times locking and unlocking the vehicle with the key fob. As I was driving home, I stopped at three other gas stations. All three times, I still could not open the fuel door. This happened when I initially purchased the car in 2019. I reported it to the Volvo dealer while standing at the gas station. I played with the key fob for about 20 minutes until it finally opened. I remember looking up this issue on the [XXX] and it had been reported numerous times. I stoppe…

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00.0%

No examples available for this selection.

1019.2%
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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12.7%
ODI 11550952

Vehicle started shaking uncontrollably and was unable to accelerate. I was to get it to buck and jerk and coast to my house out of a dangerous intersection. Error stated Propulsion System Failure. Shutting off the car and restarting the error code stayed. However, the next morning, the error code disappeared. Volvo was unable to replicate issue but did see a software update. What scares me about this propulsion thing though is if happens on my commute without any warning.... and just an over the air software update to cause huge safety i…

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12.2%
ODI 11555285

The vehicle was driving on cruise control at 55 mph approaching an intersection with a stop sign. Attempted to brake to cancel the cruise control, but vehicle sped and continued gathering speed so that the driver lost any control over the speed. Frantic application of the brake did not have any effect on the speed. The vehicle shot across a south bound highway, collided with traffic signs in the center, crossed northbound lanes, jumped a four foot berm and landed in bushes where the air bags deployed.

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00.0%

No examples available for this selection.

19.1%
ODI 11751346

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. Volvo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle sti…

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Power Train
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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325.0%
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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59.6%
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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12.7%
ODI 11671271

In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous, while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th …

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12.2%
ODI 11547353 · 13,000 mi

The contact owns a 2023 Volvo XC40. The contact stated that while her son was driving at various highway speeds, the brakes inadvertently activated, causing the vehicle to abruptly stop even though were no other vehicles or objects nearby. Additionally, the vehicle occasionally stalled and hesitated while accelerating. The contact also stated that the display screen occasionally became inoperable, and messages and safety warnings were not available to the driver. The vehicle was taken to the local dealer who was unable to duplicate the failure…

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310.7%
ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range29,475 mi2 (sparse)
ODI 11416815 · 950 mi

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

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ODI 11551651 · 58,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that at a stop light, the vehicle became inoperable. The contact stated that the doors would not unlock, and the seat belts became inoperable. The Rear Collision Avoidance warning light was illuminated. The contact stated that the warning light remained illuminated without another vehicle being behind. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the V…

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Service BrakesToo few reports for a range5,250 mi1 (sparse)
ODI 11471863 · 5,250 mi

The contact called on behalf of the mother who owns a 2021 Volvo CX40. The contact stated that the mother was driving approximately 25 MPH, when the brake inadvertently stopped the vehicle and the seatbelt tighten the driver into the seat. There was anti-lock brake light illuminated and a message about accident avoidance city safety. The vehicle was diagnosed at a local dealer with an unknown recall failure. The vehicle was repaired and software updated; however, the failure reoccurred while driving approximately 55 MPH. The vehicle was taken t…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V282000 · 2025-05-0825V908000 · 2025-12-234 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11622739

The check engine light has been on my vehicle since April 1, 2024. I have taken it in twice to a Volvo dealership and they cannot give me an answer as to why this is happening. They reset it and it comes right back on after a few miles. They tell me when they get an answer they will call me back in to have it fixed. It still has not been fixed.

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2024-111None
ODI 11623705

-The forward automatic braking system/City Safety has misfired multiple times in all weather conditions, on surface streets and on the highway. -This causes automatic braking which could cause an accident. -The car is currently at the dealer for inspection since 10/25/2024. It is now 11/5/2024. -There was a message on the dash saying that the dashboard screen was blocked- this began a few months ago. This issue with the automatic braking began after my last service for an oil change about two months ago.

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2024-120None

No examples available for this selection.

2025-011None
ODI 11634084

The 12-volt battery has failed on 5 occasions. Each time, I tried to unlock the vehicle after being away from it for a short period (e.g., 5-40 minutes). I had to use the manual key to unlock the vehicle, but the vehicle wouldn't start. I had the vehicle towed 4 times. One time it started on its own. I have taken the vehicle to my Volvo dealership 3 times for this issue. The most recent time this happened the dealership instructed me to have Volvo Roadside Assistance tow the vehicle to the dealership, even though the vehicle was 91 miles from …

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2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-05225V282000
ODI 11662285

Turning out of parking lot , car started pulsing, and stopped. Propulsion failure box popped up. Thankfully no cars behind us (young daughter in car seat)or was not attempting to merge on highway. Tow truck manually pulled car as no electric (cannot unlock or open trunk), completely shut down.

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ODI 11663945

After having the rear camera software update to address the safety recall on 05/28, the “camera unavailable” problem persists. This vehicle has underpowered chipset in the IHU and the entire IHU should be subject to recall.

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2025-060None

No examples available for this selection.

2025-074None
ODI 11670489 · 36,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that while reversing, the back over prevention screen image malfunctioned and started flickering before displaying a blank screen. During the failure, the message "Camera Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was recently repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the …

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ODI 11671132

On July 1st 2025, while slowly reversing out of my driveway at approximately 3–4 mph, the vehicle’s collision detection system errantly detected an imminent collision. Despite there being no obstacles, vehicles, pedestrians, or objects in the vehicle’s path, the system abruptly engaged the automatic emergency braking (AEB). This sudden and forceful braking caused me to experience whiplash due to the unexpected jolt. There was no prior warning or indication of a malfunction, nor any alert from the vehicle indicating why the braking occurred. Af…

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ODI 11673958

I was driving this car on Highway 99 on 7/11/2025. The dashboard flashed the message " Stop safely The vehicle will stop Propulsion system failure." I cut the lane and stopped my car on the Highway 99 shoulder. Just right, my car stopped on the Highway shoulder; it disabled itself and couldn't move at all. The gear shift can't shift to neutral (N). From the first message appearing on the dashboard to the car being disabled takes just a couple of seconds. When it happened, it was about 6:30 pm, rush hour. If I had not had a chance to drive the c…

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2025-080None

No examples available for this selection.

2025-092None
ODI 11685234

The supposed software fix for the rearview camera not being available did not solve the problem. I’m still getting “Camera is temporarily unavailable.” When shifting into reverse. Vehicle was updated to software version 3.7 and this issue persists.

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ODI 11690240

Back up camera consistently does not turn off. Audio system, including turning signals and reverse alert do not activate. This continues to be a safety risk despite numerous software updates that have allegedly fixed the issues.

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2025-100None

No examples available for this selection.

2025-112None
ODI 11698511

Ever since I bought the vehicle new in 2021 I have had perpetual problems with the software and technology. The cruise control system has gone out completely, all electrical fails in the vehicle, apple car play regularly goes out. What is even more of a safety concern is multiple times my car has been automatically braking and suddenly accelerates nearly causing me to rear end the vehicle in front of me. Several times I have been traveling down the road straight ahead with the cruise control system enabled and the vehicle will suddenly automati…

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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2025-12025V908000

No examples available for this selection.

2026-011None
ODI 11708396

The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of an electric vehicle propulsion/inverter component. The vehicle is currently in the dealership’s possession and available for inspection. Loss of pro…

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2026-022None
ODI 11715748 · 10,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that while driving approximately 30 MPH, the vehicle unintendedly decelerated. The contact was able to pull into a nearby parking lot where the vehicle stalled. The vehicle was towed to the dealer, who diagnosed the cause of the failure and repaired the vehicle. The contact believed that the battery and drive train were repaired. Approximately 2 to 3 years later, while driving approximately 20 MPH, the vehicle started shaking, lost motive power, and stalled. Law Enforcement arrived on the …

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ODI 11717691

I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.

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2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11742916 · 23,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that the liftgate was consistently making loud sounds while opening or closing. There was no warning light illuminated. The local dealer was contacted. No further information was available. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

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2026-071None
ODI 11748171

I own a 2021 Volvo XC40 Recharge (pure electric). At 49,030 miles, while slowly driving in a parking lot, the vehicle suddenly began shuddering and jerking as if driving over rumble strips. A warning message appeared stating “Propulsion System Failure” and indicated the vehicle would reduce speed. The vehicle lost propulsion and came to a stop. After stopping, the vehicle would not re-enter Drive or Reverse and could not be driven. It was stuck in position in the parking lot but not in a parking space. The instrument cluster and infotainment s…

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2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11764270

Vehicle is starting up in the middle of the night. Not plugged in. Not updating! Has occurred at least twice that I know of. Checking the app shows no remote start. No activity! I am concerned about fire danger! Checking the app the vehicle software has not been updated since June/26.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 232 reports

2022: 19 complaints · 2023: 32 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022101519
202381732
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20223502
20234302

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemFuel/Propulsion SystemUnknown Or OtherForward Collision Avoidance: Automatic Emergency BrakingPower TrainVehicle Speed ControlVisibility/WiperService Brakes
Electrical System—
4
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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00
3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11511344

The vehicle is a battery electric that relies on its 12V battery to start and operate. My wife and I were driving the vehicle and began to stop in a let hand turn lane when it shuddered violently and stopped without any ability to move forward or in reverse - an emergency message appeared in the dash display indicating a 12V battery charging fault, and to immediately take the vehicle to a service center, also indicating that vehicle could not be restarted. Had we been on a highway in the process of merging, changing lanes or simply in front o…

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1
ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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1
ODI 11677385

1. OBC failure. Stranded unable to charge. Situational could be dangerous. 2. Rt side mirror defaults to extreme angle after locking car evert time. Dealership could not troubleshoot solution.

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0
Fuel/Propulsion System
4
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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—00
3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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1
ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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00
Unknown Or Other00—00000
Forward Collision Avoidance: Automatic Emergency Braking000—000
1
ODI 11560494

Rear collision warning system activated without reason. While stopped at a traffic light the RCWS activated and the emergency brake system engaged. This has been reported before to NHTSA. Vehicle was at the dealership for repairs or to identify the issue. Had to have it towed and dragged onto the flat bed tow truck as the cars emergency brake system was engaged and couldn't be disengaged. Received vehicle back and was told to bring it back once it happened again, which it has twice. But this time, emergency brake did not get stuck and have to …

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Power Train
3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11511344

The vehicle is a battery electric that relies on its 12V battery to start and operate. My wife and I were driving the vehicle and began to stop in a let hand turn lane when it shuddered violently and stopped without any ability to move forward or in reverse - an emergency message appeared in the dash display indicating a 12V battery charging fault, and to immediately take the vehicle to a service center, also indicating that vehicle could not be restarted. Had we been on a highway in the process of merging, changing lanes or simply in front o…

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3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

Look up ODI 11436734 at NHTSA ↗

ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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00—
1
ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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00
Vehicle Speed Control
1
ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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1
ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

Look up ODI 11701801 at NHTSA ↗

00
1
ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

Look up ODI 11701801 at NHTSA ↗

—00
Visibility/Wiper
1
ODI 11677385

1. OBC failure. Stranded unable to charge. Situational could be dangerous. 2. Rt side mirror defaults to extreme angle after locking car evert time. Dealership could not troubleshoot solution.

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00000—0
Service Brakes000
1
ODI 11560494

Rear collision warning system activated without reason. While stopped at a traffic light the RCWS activated and the emergency brake system engaged. This has been reported before to NHTSA. Vehicle was at the dealership for repairs or to identify the issue. Had to have it towed and dragged onto the flat bed tow truck as the cars emergency brake system was engaged and couldn't be disengaged. Received vehicle back and was told to bring it back once it happened again, which it has twice. But this time, emergency brake did not get stuck and have to …

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

4 mentions · 7.7% of complaints

Median mileage: 10,000 mi (1 usable records).

ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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ODI 11542720

An abrupt warning appeared on my vehicle, stating that there was a propulsion system failure. A turtle light then pulled up, warning that the vehicle was slowing down. Confused by these alerts, I pulled into a parking spot to shut the vehicle off and back on. Since the car does not have a power button, I had to step outside and re-enter the vehicle. The warnings immediately reappeared. I attempted to reverse out of the parking spot; the car abruptly braked itself and completely lost power. This all happened quickly. Seconds after the initial wa…

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ODI 11708396

The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of an electric vehicle propulsion/inverter component. The vehicle is currently in the dealership’s possession and available for inspection. Loss of pro…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

4 mentions · 7.7% of complaints

Median mileage: 40,500 mi (2 usable records).

ODI 11551651 · 58,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that at a stop light, the vehicle became inoperable. The contact stated that the doors would not unlock, and the seat belts became inoperable. The Rear Collision Avoidance warning light was illuminated. The contact stated that the warning light remained illuminated without another vehicle being behind. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the V…

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ODI 11622739

The check engine light has been on my vehicle since April 1, 2024. I have taken it in twice to a Volvo dealership and they cannot give me an answer as to why this is happening. They reset it and it comes right back on after a few miles. They tell me when they get an answer they will call me back in to have it fixed. It still has not been fixed.

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ODI 11634084

The 12-volt battery has failed on 5 occasions. Each time, I tried to unlock the vehicle after being away from it for a short period (e.g., 5-40 minutes). I had to use the manual key to unlock the vehicle, but the vehicle wouldn't start. I had the vehicle towed 4 times. One time it started on its own. I have taken the vehicle to my Volvo dealership 3 times for this issue. The most recent time this happened the dealership instructed me to have Volvo Roadside Assistance tow the vehicle to the dealership, even though the vehicle was 91 miles from …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11476749

*We're experiencing constant phantom braking (sometimes multiple times within a day) with our vehicle on local roads as well as highways. Usually this occurs when we're approaching a vehicle in a turn lane, slowing down. Our blindspot sideview mirror lights light up when there is nothing present, even when we're in the outside lane against the curb - we have video to document this. The vehicle has also spontaneously turned off and then back on while in drive, in a turn lane. In addition, the dashboard and media center lighting sporadically dims…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11748171

I own a 2021 Volvo XC40 Recharge (pure electric). At 49,030 miles, while slowly driving in a parking lot, the vehicle suddenly began shuddering and jerking as if driving over rumble strips. A warning message appeared stating “Propulsion System Failure” and indicated the vehicle would reduce speed. The vehicle lost propulsion and came to a stop. After stopping, the vehicle would not re-enter Drive or Reverse and could not be driven. It was stuck in position in the parking lot but not in a parking space. The instrument cluster and infotainment s…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b