Auto Recall Watch
U.S. public vehicle records

Volvo XC40 recalls by model year

Explore the records behind recurring owner reports.

Key facts

215 owner complaints analyzed

13 distinct recall campaigns

5,000 mi median reported failure mileage

Scope: 2017 to 2025 model years. Data updated: . 41 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2017
1
2018
1
2019
4
2020
1
2021
5
2022
3
2023
4
2024
4
2025
2
Recall campaigns data
CategoryCount
20171
20181
20194
20201
20215
20223
20234
20244
20252

2017: 1; 2018: 1; 2019: 4; 2020: 1; 2021: 5; 2022: 3; 2023: 4; 2024: 4; 2025: 2

Year-by-year records

Volvo XC40 model-year comparison
Model yearComplaintsRecallsChange in recalls
201701Not available
2018010
2019304+3
2020121-3
2021525+4
2022373-2
2023454+1
20242840
2025112-2

Recall history

13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V800000 · Electrical System:Software

Reported: 2018-11-13 (November 13, 2018) · Model years: 2017, 2018, 2019

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

NHTSA campaign record ↗
18V535000 · Seats:Mid/Rear Assembly

Reported: 2018-08-15 (August 15, 2018) · Model years: 2019

Volvo Cars USA LLC (Volvo) is recalling certain 2019 Volvo XC40 vehicles. The rear seats may not have rear seat back lock strikers, allowing the seat back to move forward during certain hard braking conditions or a crash.

Consequence: If the seat back moves forward during hard braking or in a crash, it can increase the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the vehicles and install the seat back lock strikers if they are missing, free of charge. The recall began October 12, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89898.

NHTSA campaign record ↗
18V554000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2018-08-22 (August 22, 2018) · Model years: 2019

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC40 vehicles. The brake pedals may not have been correctly riveted, allowing the pedal to move out of position, possibly reducing braking performance.

Consequence: Reduced braking performance can increase the risk of a crash.

Remedy: Volvo has notified owners advising them to stop driving their vehicle. Cars will be inspected on-site or towed to dealers and the brake pedals will be replaced as necessary, free of charge. Volvo began contacting their owners on August 23, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R59899.

NHTSA campaign record ↗
20V144000 · Forward Collision Avoidance: Automatic Emergency Braking | Forward Collision Avoidance:Software:Pedestrian/Cyclist/Object/Obstacle/ Recognition

Reported: 2020-03-12 (March 12, 2020) · Model years: 2019, 2020

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

NHTSA campaign record ↗
21V109000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software

Reported: 2021-02-24 (February 24, 2021) · Model years: 2021, 2022

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will install a software update, free of charge. The recall began March 30, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10078.

NHTSA campaign record ↗
21V682000 · Seat Belts:Rear/Other:Retractor | Seat Belts:Front:Retractor | Seat Belts

Reported: 2021-09-01 (September 1, 2021) · Model years: 2021

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

NHTSA campaign record ↗
21V881000 · Engine | Structure:Frame And Members

Reported: 2021-11-12 (November 12, 2021) · Model years: 2021

Volvo Car USA, LLC (Volvo) is recalling certain 2021 XC40 BEV vehicles. A bolt that secures the cross-member bracket for the electrical motor in the engine compartment may be loose or missing.

Consequence: A loose or missing bolt may decrease the structural protection of the vehicle, increasing the risk of injury during a crash.

Remedy: Dealers will replace the cross-member bracket and install new bracket bolts, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Volvo customer service at 1-888-458-1552. Volvo's number for this recall is R10128.

NHTSA campaign record ↗
25V282000 · Back Over Prevention:Software

Reported: 2025-05-08 (May 8, 2025) · Model years: 2021, 2022, 2023, 2024, 2025

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

NHTSA campaign record ↗
25V908000 · Back Over Prevention:Software

Reported: 2025-12-23 (December 23, 2025) · Model years: 2021, 2022, 2023, 2024, 2025

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

NHTSA campaign record ↗
23V012000 · Service Brakes, Hydraulic

Reported: 2023-01-19 (January 19, 2023) · Model years: 2023

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

Consequence: A reduction in brake support functions can increase the risk of a crash.

Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.

NHTSA campaign record ↗
23V188000 · Electrical System

Reported: 2023-03-22 (March 22, 2023) · Model years: 2023

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

NHTSA campaign record ↗
24V010000 · Electrical System:Software

Reported: 2024-01-10 (January 10, 2024) · Model years: 2024

Volvo Car USA, LLC (Volvo Car) is recalling certain 2024 XC40 vehicles. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function.

Consequence: A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.

Remedy: The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10256.

NHTSA campaign record ↗
25V392000 · Service Brakes | Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software

Reported: 2025-06-12 (June 12, 2025) · Model years: 2024

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.

Consequence: A loss of brake function increases the risk of a crash.

Remedy: Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

215 unique complaints in this selection. Analysis snapshot: 2026-09-30.

19.1%Usable mileage41 / 215 records
100.0%Valid incident date215 / 215 records
100.0%Valid filing date215 / 215 records
100.0%Ordered incident and filing dates215 / 215 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201720182019202020212022202320242025
Electrical System
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11166429 · 1,450 mi

TL* THE CONTACT OWNS A 2019 VOLVO XC40. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST FEATURE ACTIVATED, THE VEHICLE DRIFTED INTO THE OPPOSITE LANE AND WOULD ERRONEOUSLY CHANGE LANES. THE VEHICLE WAS TAKEN TO VOLVO OF TAMPA (6008 NORTH DALE MABRAY HWY, TAMPA, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT NO REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,450.

Look up ODI 11166429 at NHTSA ↗

325.0%
ODI 11481319

The electrical system on my car apparently failed, which rendered the car unable to start and drive. Park Place Volvo claims that there is water, that penetrated the seals, from underneath the car. Although there were no visible signs of water, Volvo claims that the rain caused this issue. Volvo has refused to honor a warranty for the alleged defective seals, and sent my car to its collision center.

Look up ODI 11481319 at NHTSA ↗

1426.9%
ODI 11416815 · 950 mi

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Look up ODI 11416815 at NHTSA ↗

410.8%
ODI 11499437

When backing the vehicle out of a parking space on Wednesday, December 21, 2022, the vehicle lurched and moved very slowly. The center HUD displayed the message, "Slow Down. The Vehicle will reduce speed. Propulsion system failure." The vehicle was towed to the Volvo certified dealer in Roanoke VA. The technician "reset" the error code and released the vehicle to me. The dealership could not tell me if the vehicle was safe to drive. I called the dealership multiple times, and they stated the problem was being investigated by Volvo corporate. …

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1226.7%
ODI 11511962 · 700 mi

The contact owns a 2023 Volvo XC40. The contact stated that the SOS button had malfunctioned and had caused several different calls to be made except for a call for roadside assistance. The contact contacted the dealer; however, the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage 700.

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725.0%
ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

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327.3%
ODI 11699484

Two Issues: 1. "Check Engine Light" comes on for no reason. This has happened six times (I have video recordings and maintenance reports from the dealership.) In the last maintenance report, Volvo technicians acknowledged the issue and stated that "AS OF NOW NO SOLUTION FOR THIS TO BE FIXED, VOLVO WILL BE LOOKING INTO THIS FOR FURTHER NOTICE." They also told me to just ignore the light if it comes on again. So, if there is a real and dangerous engine malfunction, there is no way to be alerted. 2. The entire sound system goes off while driving. …

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Unknown Or Other
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

723.3%
ODI 11174496 · 5,000 mi

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING …

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18.3%
ODI 11299328 · 500 mi

ISSUE1: A FEW WEEKS AGO WHILE MY WIFE HAD STOPPED AT A TRAFFIC LIGHT AND WITHOUT ANY PROVOCATION, HER SEATBELT WENT INTO CRASH MODE, TIGHTENING SIGNIFICANTLY AND LOCKING. THIS WAS TO THE POINT THAT SHE FELT BEING SUFFOCATED FROM PRESSURE ON HER ABDOMEN AND CHEST. FORTUNATELY, THE CAR WAS NOT IN MOTION, OTHERWISE, THE SEATBELT TIGHTENING AND LOCK COULD LEAD TO AN ACCIDENT. THE LOCK RELEASED AFTER 30 SECONDS AND SHE COULD OPEN THE SEAT BELT. SHE HAD CHEST PAIN FOR A FEW DAYS AFTER THIS INCIDENT. ISSUE 2: THREE DAYS AGO WHEN MY WIFE WAS R…

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713.5%
ODI 11436795

On Oct 8, we noticed a crack on the front lower right passenger-side of the windshield. We purchased this car less than 2 months ago. The crack was perplexing to us because we've never had a cracked windshield on any of our cars we've owned in the last 20 years, driving in the same roads and neighborhoods. We live in southern California where we don't experience extreme weather conditions. We google searched Volvo XC40 cracked windshield and found similar experiences. The most disconcerting part of this situation is that we had chosen a dif…

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718.9%
ODI 11447487

Problem with rearview backup camera when in dark the camera shows red that when backing up in the dark the tail lights are so bright that all as could be seen is red you cannot see any objects that are behind the vehicle

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715.6%
ODI 11496420

We were notified by email of a computer update to our 2023 Volvo XC40 Recharge (it stated it would automatically download the update then ask us to initiate the installation). The next day I was charging the car. The car is programmed for 1 pedal driving. After disconnecting the charger, I got into the car, put my foot on the brake, and placed the car in reverse. When I released the brake, the car just took off in reverse. It should not have moved until I pushed on the accelerator. I am theorizing that the car was either in the middle of the do…

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725.0%
ODI 11565403

This submittal is concerning the backup camera viewing area and the 360 degree camera view. The backup camera doesn't provide the same view as did our 2021 XC-40 R-Design rear back up camera view. The 360 degree view is very confusing when there are other cars or objects around the car. When going into the garage the surrounding objects give a distracting and distorted view.

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436.4%
ODI 11681358

360 degree Camera not available. 360 Degree Camera is malfunctioning sporadically. It will completely disappear and a message on the infotainment display will not “Camera Temporarily Unavailable. We have reset the unit as per manufacture specification and it doesn’t solve the issue. We can sometime lock the doors, leave it overnight and it will set-reset and grin the camera back on line. This has now napped twice in the space of 500 miles from new. There are multiple owners report regarding this defect. Volvo has not heat solve…

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Back Over Prevention: Sensing System: Camera
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 11739661

The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedestrians were put at immediate risk because the sudden failure of the rearview camera created a severe blind spot directly behind the vehicle. This loss of visibility prevents the driver from seeing small children, pedestrians, or obstacles while backin…

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35.8%
ODI 11663945

After having the rear camera software update to address the safety recall on 05/28, the “camera unavailable” problem persists. This vehicle has underpowered chipset in the IHU and the entire IHU should be subject to recall.

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1232.4%
ODI 11633941

Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.

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1022.2%
ODI 11640000

The rear reverse camera cuts out with a message on the driver display stating "Camera temporarily not available". This occurs ~10% of the time. Other times the camera will flicker in and out but both scenarios result in partial or complete obstruction of view while reversing. With my children and other little children on the street, this is very concerning. The issue was reported to the dealership and software was updated but the problem remains.

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310.7%
ODI 11666908

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

Look up ODI 11666908 at NHTSA ↗

218.2%
ODI 11722843

back-up camera delays coming on when car put in reverse. Have had the car for over a year and taken to dealer for repair, with no result. Volvo model XC40 not listed on nhtsa site for recall #25V908 (Mfg R10333).

Look up ODI 11722843 at NHTSA ↗

Service Brakes
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

516.7%
ODI 11352785 · 137 mi

I WAS BACKING OUT OF MY DRIVEWAY AND MY BACKUP ALARM FAILED TO SOUND AS WELL AS MY BACKUP BREAKING SYSTEM. THE RESULT WAS ME BACKING UP INTO A PARKED VEHICLE. THE FAILURE OF THE SYSTEM WAS REPORTED TO THE VOLVO DEALERSHIP AND THEY DENIED THAT THE SYSTEM WAS NOT WORKING PROPERLY. SEVERAL MONTHS LATER WE RECEIVED A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL FOR MY VEHICLE AND THAT THE BACK UP SYSTEM WAS NOT ALARMING OR BREAKING CORRECTLY AND FAILED TO ALARM OR BREAK INTERMITTENTLY. VOLVO DENIED THAT THE PROBLEMS WERE RELATED, HOWEVER THE …

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325.0%
ODI 11453787

My XC40 has 24, 500 miles on it, and it has already had three sets of brake rotors replaced. The dealership reported "warped rotors" on my front brake rotors in the summer of 2021 at 15,000 miles and replaced them. Now at 24,500 miles, both the front and rear rotors were again "warped" and replaced by the dealership noting that the "rotors had pad transfer marks".

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47.7%
ODI 11434459

On 3 occasions the brakes were seized when attempting to drive the car after being parked if the brakes had gotten wet prior to parking. There is a loud clunk and even at times grinding. The pads/rotors were replaced 2 times and it is going back in for the third time. Each time brake pad material broke off. This compromises the braking capability of the vehicle if the pads have pieces missing.

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00.0%

No examples available for this selection.

920.0%
ODI 11550725

I am reporting 2 incidents for my 2023 Volvo XC40, both involving failure of brakes to engage. The 1st incident occurred on 26 August 2023. The 2nd incident occurred on 20 September 2023. A full description of both incidents, including 2 photos of the incident scenes, is attached. The 1st incident involved a collision with a Jersey wall and crosswalk signal activation sign. Repair of the resulting damage required replacement of a mirror assembly that was destroyed and some repainting.

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828.6%
ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

Look up ODI 11614571 at NHTSA ↗

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11520845

I was involved in an accident with my 2019 Volvo xc40. I believe the cause of the accident was due to the emergency braking system that activated when I hit water that accumulated on the road I was traveling. I was accelerating and the braking caused the vehicle to swerve uncontrollably resulting in some minor body damage to the passenger side as contact was made with some roadside objects. Unfortunately the incident caused over $10,000.00 in front end damages, which is covered by my insurance. This emergency braking i. e. forward collision…

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216.7%
ODI 11453827

Almost once a month my car with think there is something in front of it and activate the emergency brakes. It causes huge strain to the brakes and almost makes me crash and puts the people in front of me and behind me at risk. I've turned the setting to a lower sensitivity to try to avoid this but it doesn't matter. The car does the worst on turns as well and thinks cars in the opposite lanes while turning are in your lane and will cause the system to react. On small roads the car will try to move your car to correct in the lane but it's too sm…

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59.6%
ODI 11427734

On 8/3/21 I had an accident in my brand new 2021 xc40. I lightly tapped on the accelerator to close in a gap as I came to a stop at a red light. The vehicle jumped forward as though I floored the accelerator, though again, it was a slight tap. I rear-ended the car in front of me. There was no forward collision warning, no mitigation by the vehicle applying the brakes, nothing. The vehicle is supposed to assist in this situation, but the aeb system did not work at all. The jump in power and failure of the aeb is very troubling. Especially since …

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410.8%
ODI 11553711

The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.

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24.4%
ODI 11663690

Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.…

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310.7%
ODI 11581246

There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING aroun…

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218.2%
ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

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Engine
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

516.7%
ODI 11244905

CHECK ENGINE EMISSIONS LIGHT KEEPS COMING ON; HAVE HAD 3 SERVICE VISITS TO DEALER (RESULTING IN SAME PART BEING REPLACED TWICE, ONE OR MORE SOFTWARE UPDATES, ONE COMPLETE SOFTWARE RELOAD) AND NOW AM GETTING LIGHT ON AGAIN WHICH WILL REQUIRE YET A FOURTH SERVICE VISIT. (NB VISIT 1 WAS IN SUMMER '18 WHEN CAR WAS NEW; VISITS 2-4 ARE ALL IN SUMMER 2019, COMMENCING ALMOST EXACTLY ONE YEAR LATER IN SUMMER WEATHER CONDITIONS (HOT HUMID RAINY)

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325.0%
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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35.8%
ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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12.7%
ODI 11671271

In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous, while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th …

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12.2%
ODI 11562233

The brake systems have failed repeatedly on this vehicle, and have been replaced by the manufacturer TWICE since purchase (April 28, 2023). Brakes continued to intermittently freeze or lose pressure, so car is now classified as a lemon. However, as we have waited months and months for the lemon process to complete, the transmission began to fail. At first, we had incidents of the car seeming to shift into neutral at speeds of 30-40 MPH. The car’s engine would rev and yet forward propulsion would become coasting. Lifting foot from accelerator …

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27.1%
ODI 11563764

SUA Sudden unintended acceleration while making a U-turn to park in front of our home my wife, [XXX] was driving when the vehicle suddenly accelerated rapidly jumping the curb onto the sidewalk onto grassy front lawn then stopped. This was a ‘loaner’ vehicle from Volvo whom I called to have it towed back to them. Luckily there were no injuries or damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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327.3%
ODI 11713785

My car randomly has a battery charging fault. An alert stating “stop safely 12V battery critical charging fault” will just pop up while driving and then put the vehicle in turtle mode. This is an intermittent fault and is likely a false indication. This could cause an accident because it causes the car to slow down. This could happen on a highway.

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Fuel/Propulsion System
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11578754

I stopped at a gas station and the fuel door would not open. I tried multiple times locking and unlocking the vehicle with the key fob. As I was driving home, I stopped at three other gas stations. All three times, I still could not open the fuel door. This happened when I initially purchased the car in 2019. I reported it to the Volvo dealer while standing at the gas station. I played with the key fob for about 20 minutes until it finally opened. I remember looking up this issue on the [XXX] and it had been reported numerous times. I stoppe…

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00.0%

No examples available for this selection.

1019.2%
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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12.7%
ODI 11550952

Vehicle started shaking uncontrollably and was unable to accelerate. I was to get it to buck and jerk and coast to my house out of a dangerous intersection. Error stated Propulsion System Failure. Shutting off the car and restarting the error code stayed. However, the next morning, the error code disappeared. Volvo was unable to replicate issue but did see a software update. What scares me about this propulsion thing though is if happens on my commute without any warning.... and just an over the air software update to cause huge safety i…

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12.2%
ODI 11555285

The vehicle was driving on cruise control at 55 mph approaching an intersection with a stop sign. Attempted to brake to cancel the cruise control, but vehicle sped and continued gathering speed so that the driver lost any control over the speed. Frantic application of the brake did not have any effect on the speed. The vehicle shot across a south bound highway, collided with traffic signs in the center, crossed northbound lanes, jumped a four foot berm and landed in bushes where the air bags deployed.

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00.0%

No examples available for this selection.

19.1%
ODI 11751346

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. Volvo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle sti…

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Power Train
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

26.7%
ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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325.0%
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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59.6%
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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12.7%
ODI 11671271

In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous, while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th …

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12.2%
ODI 11547353 · 13,000 mi

The contact owns a 2023 Volvo XC40. The contact stated that while her son was driving at various highway speeds, the brakes inadvertently activated, causing the vehicle to abruptly stop even though were no other vehicles or objects nearby. Additionally, the vehicle occasionally stalled and hesitated while accelerating. The contact also stated that the display screen occasionally became inoperable, and messages and safety warnings were not available to the driver. The vehicle was taken to the local dealer who was unable to duplicate the failure…

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310.7%
ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System1,200–9,055 mi4,000 mi7
ODI 11166429 · 1,450 mi

TL* THE CONTACT OWNS A 2019 VOLVO XC40. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST FEATURE ACTIVATED, THE VEHICLE DRIFTED INTO THE OPPOSITE LANE AND WOULD ERRONEOUSLY CHANGE LANES. THE VEHICLE WAS TAKEN TO VOLVO OF TAMPA (6008 NORTH DALE MABRAY HWY, TAMPA, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT NO REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,450.

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ODI 11203801 · 5,110 mi

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 1…

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ODI 11416815 · 950 mi

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

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Unknown Or Other3,275–5,778 mi5,055 mi6
ODI 11174496 · 5,000 mi

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING …

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ODI 11191970 · 6,000 mi

I HAVE A NEW VOLVO XC40 WITH THE SEMI-AUTONOMOUS DRIVER ASSIST PACKAGE THAT CAN STEER AND CONTROL THE CAR. THE SYSTEM CAN SHUT OFF WHILE DRIVING ON THE HIGHWAY (ACTIVE MODE) FOR 2 REASON: 1. DRIVER TAKES HANDS OFF THE STEERING WHEEL FOR MORE THAN 15-20 SECONDS 2. SYSTEM CAMERAS CAN NOT ADEQUATELY CAPTURE THE ROAD LANE BECAUSE THE LINES DISAPPEAR OR BECOME FAINT. IN SITUATION 1, AFTER 15 SECONDS OF NO HANDS ON THE WHEEL, THERE IS A DASHBOARD WARNING, FOLLOWED BY A VIBRATION OF THE STEERING WHEEL AND FINALLY AS THE SYSTEM DE-ACTIVATES IT…

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ODI 11203801 · 5,110 mi

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 1…

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Back Over Prevention: Sensing System: CameraToo few reports for a range14,740 mi4 (sparse)
ODI 11670489 · 36,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that while reversing, the back over prevention screen image malfunctioned and started flickering before displaying a blank screen. During the failure, the message "Camera Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was recently repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the …

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ODI 11672883 · 24,480 mi

The contact owns a 2022 Volvo XC40. The contact stated while attempting to reverse the vehicle, the rearview camera not available message was displayed. The vehicle was repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION); by the previous owner however, the repair failed to repair the vehicle. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and informed the contact that a supervisor would reach out. The failure mileage was 24,480.

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ODI 11661947 · 5,000 mi

The contact owns a 2023 Volvo XC40. The contact stated while reversing, the back-over prevention camera failed to function as intended. The contact stated that the camera displayed a black screen, and the back-over prevention camera was not functioning as needed with an error message displayed. The contact stated that the vehicle was recently serviced at the dealer and the recall repair was performed under NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an in…

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Service BrakesToo few reports for a range5,250 mi3 (sparse)
ODI 11352785 · 137 mi

I WAS BACKING OUT OF MY DRIVEWAY AND MY BACKUP ALARM FAILED TO SOUND AS WELL AS MY BACKUP BREAKING SYSTEM. THE RESULT WAS ME BACKING UP INTO A PARKED VEHICLE. THE FAILURE OF THE SYSTEM WAS REPORTED TO THE VOLVO DEALERSHIP AND THEY DENIED THAT THE SYSTEM WAS NOT WORKING PROPERLY. SEVERAL MONTHS LATER WE RECEIVED A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL FOR MY VEHICLE AND THAT THE BACK UP SYSTEM WAS NOT ALARMING OR BREAKING CORRECTLY AND FAILED TO ALARM OR BREAK INTERMITTENTLY. VOLVO DENIED THAT THE PROBLEMS WERE RELATED, HOWEVER THE …

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ODI 11471863 · 5,250 mi

The contact called on behalf of the mother who owns a 2021 Volvo CX40. The contact stated that the mother was driving approximately 25 MPH, when the brake inadvertently stopped the vehicle and the seatbelt tighten the driver into the seat. There was anti-lock brake light illuminated and a message about accident avoidance city safety. The vehicle was diagnosed at a local dealer with an unknown recall failure. The vehicle was repaired and software updated; however, the failure reoccurred while driving approximately 55 MPH. The vehicle was taken t…

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ODI 11723648 · 8,000 mi

The contact owned a 2024 Volvo XC40. The contact stated that his wife was entering a parking lot at approximately 10 MPH when she heard the vehicle engine abnormally revving and the vehicle independently accelerated. The vehicle drove through the parking lot and crashed into a tree. The contact stated that the driver's and passenger front air bags deployed, and the front collision avoidance had not engaged. The contact stated that the vehicle crashed into the tree almost at the center of the front bumper and grill. The hood had been crushed, th…

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EngineToo few reports for a range6,500 mi4 (sparse)
ODI 11252790 · 2,700 mi

MY CAR HAS LESS THAN THREE THOUSAND MILES ON IT AND WAS PURCHASED IN LATE MAY 2019. I WAS AT A STOP LIGHT WHEN SUDDENLY, I HEARD A LOUD BUZZ AND THE CAR STOPPED AND STARTED COMPLETELY ON ITS OWN. IT HAPPENED AGAIN AT THE NEXT TRAFFIC LIGHT, ONLY THIS TIME, IT KEPT SHUTTING OFF AND RESTARTING. THE DEALER'S SERVICE DEPARTMENT DOESN'T SEEM TO BELIEVE ME, AND THE MANUFACTURER HAS DENIED MY REQUEST FOR REPURCHASE, DESPITE THE SERIOUS SAFETY RISK THIS PRESENTS.

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ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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ODI 11720661 · 7,600 mi

The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,600.

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Power TrainToo few reports for a range13,000 mi3 (sparse)
ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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ODI 11623156 · 42,000 mi

The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into gear; and while parking the vehicle, the gear shifter detached. The contact used the button to start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and confirmed that the gear sh…

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ODI 11547353 · 13,000 mi

The contact owns a 2023 Volvo XC40. The contact stated that while her son was driving at various highway speeds, the brakes inadvertently activated, causing the vehicle to abruptly stop even though were no other vehicles or objects nearby. Additionally, the vehicle occasionally stalled and hesitated while accelerating. The contact also stated that the display screen occasionally became inoperable, and messages and safety warnings were not available to the driver. The vehicle was taken to the local dealer who was unable to duplicate the failure…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V282000 · 2025-05-0825V908000 · 2025-12-2325V392000 · 2025-06-1217 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-104None
ODI 11622739

The check engine light has been on my vehicle since April 1, 2024. I have taken it in twice to a Volvo dealership and they cannot give me an answer as to why this is happening. They reset it and it comes right back on after a few miles. They tell me when they get an answer they will call me back in to have it fixed. It still has not been fixed.

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ODI 11618188

While driving, car suddenly stoped and all electrical functions stoped working. Could not even turn on hazard warning flashers. Very lucky for not being rear ended.

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ODI 11619951

I am a new leasee of a Volvo XC40 Recharge (leased September 13, 2024). When starting my car from a decline on my driveway, or in a parking spot on a decline, after putting the car in reverse, the car immediately surges forward 20 inches before I have to hit the brakes again to make it stop from hitting a car in front of me. The same behavior occurs if I am parked on an incline and put the car in drive - it immediately surges backwards and I have to hit the brakes to make the car stop. This issue puts my and other cars parked in front or behind…

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2024-113None
ODI 11623156 · 42,000 mi

The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into gear; and while parking the vehicle, the gear shifter detached. The contact used the button to start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and confirmed that the gear sh…

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ODI 11623705

-The forward automatic braking system/City Safety has misfired multiple times in all weather conditions, on surface streets and on the highway. -This causes automatic braking which could cause an accident. -The car is currently at the dealer for inspection since 10/25/2024. It is now 11/5/2024. -There was a message on the dash saying that the dashboard screen was blocked- this began a few months ago. This issue with the automatic braking began after my last service for an oil change about two months ago.

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ODI 11626306

Trunk does not fully open when you less the open button. It partially opens maybe 75%. My husband and I have both hit our heads - my forehead was cut and now I have scar. This malfunction has happened 3-4 times. No pattern discernible.

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2024-121None
ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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2025-015None
ODI 11634084

The 12-volt battery has failed on 5 occasions. Each time, I tried to unlock the vehicle after being away from it for a short period (e.g., 5-40 minutes). I had to use the manual key to unlock the vehicle, but the vehicle wouldn't start. I had the vehicle towed 4 times. One time it started on its own. I have taken the vehicle to my Volvo dealership 3 times for this issue. The most recent time this happened the dealership instructed me to have Volvo Roadside Assistance tow the vehicle to the dealership, even though the vehicle was 91 miles from …

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ODI 11633941

Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.

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ODI 11637199

On Wednesday morning [XXX] at [XXX] I was parking my 2023 Volvo XC Recharge in the parking lot on Stearns Wharf in Santa Barbara where I was meeting my walking group for our regular morning walk on the pier and along the waterfront. While I was slowly finishing pulling into a parking spot, with my foot solidly on the brake, the car suddenly lurched and accelerated. It jumped the parking spot wooden stop and then jumped the orange iron barrier that divides the parking lot from the pier road. It felt as if I were suddenly on a runaway horse. My i…

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2025-022None
ODI 11642785

My car was sitting inside my garage, and just formed a crack, with no external disturbance. There is absolutely no way this was caused by external damage. You will see in the pictures that there is no external damage, and you can mainly see the crack looking up from inside the car. If you look at pictures of the glass, you see that the crack is on the underside of the glass, and that there is no single point of impact (like a radial crack, or chip, or anything on the outside surface). The Volvo dealership I took my car to said that even if it i…

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ODI 11641583

When pulling out my pack up camera often say camera is not available at this time.

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2025-032None
ODI 11646827

Back up camera repeatedly fails. Often when put in reverse it says “camera temporarily unavailable “. Sometimes while actively backing up the camera fails. Service center says Volvo is aware but unable to fix.

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ODI 11648726

Cameras Temporarily not available when backing up from garage. This is the third time it has happened. I reset the software as instructed by the tech advisor each time. until it finally worked. Reset from EST to DST, Cameras were reset also. This is happening too often. Approximate mileage is 1000.

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2025-041None
ODI 11655323

Car suddenly accelerated/stuck accelerator in the parking lot hitting several vehicles. Issues: sudden acceleration AND the car did not apply the emergency braking system.

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2025-05725V282000
ODI 11658493

Under Engine Cover came loose and fall during highway driving. It tuned out that 5 bolts that suppose to secure that cover were missing (per repair shop) . Fallen cover broke on few pieces and those pieces could impact breaking and vehicle instability causing incident with injuries and fatalities.

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ODI 11662378

The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.

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ODI 11662285

Turning out of parking lot , car started pulsing, and stopped. Propulsion failure box popped up. Thankfully no cars behind us (young daughter in car seat)or was not attempting to merge on highway. Tow truck manually pulled car as no electric (cannot unlock or open trunk), completely shut down.

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2025-06325V392000
ODI 11664927

Hi, I have a 2022 Volvo XC40 Recharge (Full Electric) I and EVERYONE else has had issues with the back-up camera flickering and going out completely and giving a "Camera Not Available" message on the screen in the car. Volvo has said a few times they have a fix for this issue. And the latest vehicle OS update 3 5.24 which I had installed at the dealer last week said they fixed the issue. They have NOT. I am still getting the message and no camera. This is not an isolated issue. I am member of a Volvo XC40 recharge forum and this issue is on all…

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ODI 11665414

Brake failure. I was slowing to stop at traffic light when “brake failure” warning came on. I then stepped on the brake and it was not working. I turned on a side street just bf the traffic light and coasted to a stop amd turned car off. Airbag not operative light came on and seatbelts were tightening then loosening. I could have hit cars stopped at the light.

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ODI 11666908

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

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2025-0717None
ODI 11670489 · 36,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that while reversing, the back over prevention screen image malfunctioned and started flickering before displaying a blank screen. During the failure, the message "Camera Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was recently repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the …

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ODI 11671132

On July 1st 2025, while slowly reversing out of my driveway at approximately 3–4 mph, the vehicle’s collision detection system errantly detected an imminent collision. Despite there being no obstacles, vehicles, pedestrians, or objects in the vehicle’s path, the system abruptly engaged the automatic emergency braking (AEB). This sudden and forceful braking caused me to experience whiplash due to the unexpected jolt. There was no prior warning or indication of a malfunction, nor any alert from the vehicle indicating why the braking occurred. Af…

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ODI 11673958

I was driving this car on Highway 99 on 7/11/2025. The dashboard flashed the message " Stop safely The vehicle will stop Propulsion system failure." I cut the lane and stopped my car on the Highway 99 shoulder. Just right, my car stopped on the Highway shoulder; it disabled itself and couldn't move at all. The gear shift can't shift to neutral (N). From the first message appearing on the dashboard to the car being disabled takes just a couple of seconds. When it happened, it was about 6:30 pm, rush hour. If I had not had a chance to drive the c…

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2025-088None
ODI 11677889

I was getting the "Rear Camera Not Available" warning, starting months ago. I received the notification of the Volvo recall R10320. I scheduled a software inspection/upgrade at the dealer. On July 8, the dealer installed the newer software that supposed to take care of it. Revision 3.6.4 was installed. It seemed okay for a week. Now the same warning message comes up about 25% of the time. Perhaps an even newer version may have fixed the issue? I made another appointment to check on it. But the dealer cannot see the car for another week.

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ODI 11677917

After recall took my car for repair to the volvo dealer. They installed the new software version 3.7 but it did not fix the problem..still i am getting backup camera not available massage.

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ODI 11681370

The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to display the backup camera but instead says camera is temporarily unavailable. There recently was a recall for this, twice, but the issue continues to occur.

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2025-095None
ODI 11685234

The supposed software fix for the rearview camera not being available did not solve the problem. I’m still getting “Camera is temporarily unavailable.” When shifting into reverse. Vehicle was updated to software version 3.7 and this issue persists.

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ODI 11690240

Back up camera consistently does not turn off. Audio system, including turning signals and reverse alert do not activate. This continues to be a safety risk despite numerous software updates that have allegedly fixed the issues.

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ODI 11688785

backup camera continues to say 'camera temporarily unavailable' even after software update from recall. latest software update has made the problem worse. Camera frequently fails when backing up

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2025-102None
ODI 11691056

While driving, and slowly coming to a complete stop and if I drive over a pothole, the car will launched forward and I have to press the brakes fast in order not to jot out into traffic or run into the back of another vehicle. This is very dangerous

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ODI 11693063

I am writing to provide an update on an existing recall, 25V282, for the rear-view camera image failing to display during the start of each reversing event. This issue was meant to be resolved via a software update, which my car received and installed. However, this did not solve the issue. I still receive the "Camera Temporarily Unavailable" message regularly when shifting my car into reverse, and I am unable to see the rearview camera image.

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2025-114None
ODI 11698511

Ever since I bought the vehicle new in 2021 I have had perpetual problems with the software and technology. The cruise control system has gone out completely, all electrical fails in the vehicle, apple car play regularly goes out. What is even more of a safety concern is multiple times my car has been automatically braking and suddenly accelerates nearly causing me to rear end the vehicle in front of me. Several times I have been traveling down the road straight ahead with the cruise control system enabled and the vehicle will suddenly automati…

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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ODI 11697427 · 5,000 mi

The contact owns a 2023 Volvo XC40. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch as intended. The contact's mother was attempting to latch the front passenger's side seat belt when the failure occurred. The contact stated that the failure could have occurred while the vehicle was being driven. The vehicle was taken to the dealer to be diagnosed; however, the contact was not provided the result of the diagnostic test. In addition, the contact stated that four months prior to the failure, t…

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2025-12225V908000
ODI 11703383

Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message stating Backup Camera unavailable. The software update that was intended to resolve the issue has not worked. I've seen multiple other Volvo drivers complaining about the same issue online. This is regarding the following previous recall: Recall R10320 WAM Upgrade, Model Year 2021-2025 S60, V60, V60CC, S90, V90, V90CC, XC60, XC90, XC40, EX40, C40 and EC40 vehicles The supposed fix was provided in software version 3.5.14, and my …

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ODI 11707391

My Volvo XC40 front sunroof cracked wavy crack across front in internal glass. There was frozen ice on top of car which I left alone because of the glass roof underneath. When driving home today from work a huge chunk of ice lifted off top of car and the sunroof cracked internally across the front glass. I heard it crack. I am reporting this because apparently this is not an isolated issue. Many others I've discovered have had their panoramic sunroofs cracked and fail with no inciting incident on XC40Forum.com and apparently Volvo is not admitt…

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2026-017None
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

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ODI 11708396

The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of an electric vehicle propulsion/inverter component. The vehicle is currently in the dealership’s possession and available for inspection. Loss of pro…

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2026-025None
ODI 11720661 · 7,600 mi

The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,600.

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ODI 11715748 · 10,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that while driving approximately 30 MPH, the vehicle unintendedly decelerated. The contact was able to pull into a nearby parking lot where the vehicle stalled. The vehicle was towed to the dealer, who diagnosed the cause of the failure and repaired the vehicle. The contact believed that the battery and drive train were repaired. Approximately 2 to 3 years later, while driving approximately 20 MPH, the vehicle started shaking, lost motive power, and stalled. Law Enforcement arrived on the …

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ODI 11717691

I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.

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2026-035None
ODI 11723648 · 8,000 mi

The contact owned a 2024 Volvo XC40. The contact stated that his wife was entering a parking lot at approximately 10 MPH when she heard the vehicle engine abnormally revving and the vehicle independently accelerated. The vehicle drove through the parking lot and crashed into a tree. The contact stated that the driver's and passenger front air bags deployed, and the front collision avoidance had not engaged. The contact stated that the vehicle crashed into the tree almost at the center of the front bumper and grill. The hood had been crushed, th…

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ODI 11727849

Brake system failed. I was NOT in one pedal mode. I have up to date software. After break system failed I was unable to put vehicle in park. Parking break could not be applied. Could not turn car off or lock doors. I was driving on interstate when it occurred. I got multiple warnings on display. I was lucky to pull over and not crash.

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ODI 11722843

back-up camera delays coming on when car put in reverse. Have had the car for over a year and taken to dealer for repair, with no result. Volvo model XC40 not listed on nhtsa site for recall #25V908 (Mfg R10333).

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2026-043None
ODI 11732029

I am submitting this complaint to report a persistent safety-related defect in my 2023 Volvo XC40. Since the vehicle was purchased, the infotainment system has repeatedly crashed while the vehicle is in operation, at times as often as every 5 minutes. The condition has existed both before and after completion of the recall/software update, and it was not corrected after presentation to an authorized dealer for inspection and repair. These repeated system failures materially affect the safe operation of the vehicle. When the infotainment system…

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ODI 11732814

Passenger side map light activates and locks on for no reason. This can be particularly disruptive at night. The only way to switch off the light is by cycling the dome lights disruptive and dangerous at night. Light may still activate and lock on for no reason.

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ODI 11732047

I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was, "What happened to all the Volvo safety alerts!" I c…

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2026-053None
ODI 11738614

The driver side liftgate strut broke; the liftgate raised normally and when reached the fully opened position it immediately started to close very rapidly, this could have easily hit someone quite hard in the head. The Liftgate was then stuck in a halfway opened position and was unable to close fully. I was able to manually raise the liftgate and when released again slammed down to a halfway open position, and sill could not close the liftgate. I raised it again and propped it open and removed the driver side lift strut and noticed that water h…

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ODI 11739661

The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedestrians were put at immediate risk because the sudden failure of the rearview camera created a severe blind spot directly behind the vehicle. This loss of visibility prevents the driver from seeing small children, pedestrians, or obstacles while backin…

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ODI 11736610

The car starts vibrations on at 70 mph through 80 mph. I have brought it to the dealer who stated they felt it and declared that it is normal for severe vibrations to occur at only these speeds. Volvo refused to acknowledge or treat the issue. This issue has been reported and Volvo issued a Technical Journal 36752.2.0 which directs the technicians to acknowledge the vibrations but will provide no solution. This is a safety issue if your car vibrates at highway speed. How has Volvo been allowed to sell these cars without warnings?

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2026-066None
ODI 11742916 · 23,000 mi

The contact owns a 2021 Volvo XC40. The contact stated that the liftgate was consistently making loud sounds while opening or closing. There was no warning light illuminated. The local dealer was contacted. No further information was available. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

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ODI 11741990

I pulled into a parking spot with a concrete barrier pole at a pharmacy to pick up my sister. I had my foot on the brake while she was getting into the vehicle when the vehicle suddenly accelerated forward crashing into the pole. I have also had an incident where I tried to start the vehicle and could not get the vehicle to go from park to reverse. This is concerning that there could be some faults in the electrical system, sensors or brakes.

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ODI 11744378

While I was driving, the infotainment system turned itself off twice during the same trip. First time was on a highway and was extremely scary. I wasn’t in a place I could easily pull over to assess. Both the main screen in the middle console and the screen behind the steering wheel went dark. Volvo NEEDS to figure it out re infotainment. It shouldn’t be turning itself off mid drive and then ultimately rebooting itself while the car is moving. I have already installed all the updates, but clearly it wasn’t enough/effective.

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2026-078None
ODI 11748171

I own a 2021 Volvo XC40 Recharge (pure electric). At 49,030 miles, while slowly driving in a parking lot, the vehicle suddenly began shuddering and jerking as if driving over rumble strips. A warning message appeared stating “Propulsion System Failure” and indicated the vehicle would reduce speed. The vehicle lost propulsion and came to a stop. After stopping, the vehicle would not re-enter Drive or Reverse and could not be driven. It was stuck in position in the parking lot but not in a parking space. The instrument cluster and infotainment s…

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ODI 11749318

The contact owns a 2023 Volvo XC40. The contact stated that the rearview camera image was directed downward towards the bumper and the ground. The rearview camera image was not displaying within a normal viewing range, making it difficult to park. No warning lights illuminated. A local dealer was contacted, but was unable to determine a related fault code. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

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ODI 11752676

The car speeds up from 30mph around a curve when the adaptive speed control loses sight of the vehicle ahead of me. A speed of 55mph on the curve posted at 30mph is dangerous. The dealer says “oh just turn off the crisis control by tapping the brake.” This is true but could be too late, since the car has already increased its speed on the curve. Volvo is unresponsive.

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2026-085None
ODI 11757999

The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pul…

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ODI 11760486

After the recent software update to 5.1.17, the sound in the car ceases to work. None of the emergency sensors sound, the directional doesn’t make sound, the radio doesn’t work. You have to completely reset the entire electronics system, which then deletes certain app data and requires re-login. Volvo Support has not been helpful. Online forums report that this is an issue for many owners. It’s a major safety problem.

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ODI 11758689

Vehicle has 26k miles on it and is under mfr warranty. Dealer-covered warranty has included five (5) visits to address electrical issues with the most recently being 8/13/26. Dealer "system reflash" is not solving the problems. Electrical / safety issues persists, which include: Loss of ALL audio: blinker sounds, all audible safety alerts (seatbelt warning, park assist, blind spot, forward collision alert, and lane keeping). This has also occassionally coincided with a full dark-out of the driver dashboard while the vehicle is running (speedome…

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2026-09 (partial)3None
ODI 11764270

Vehicle is starting up in the middle of the night. Not plugged in. Not updating! Has occurred at least twice that I know of. Checking the app shows no remote start. No activity! I am concerned about fire danger! Checking the app the vehicle software has not been updated since June/26.

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ODI 11763812

The vehicle intermittently loses all audio output, including music/media, turn-signal sounds, lane-change/blind-spot warning tones, parking/reverse proximity sensor alerts, and other vehicle chimes. I have experienced this problem for more than one year, and it has become significantly more frequent/severe following the latest software update. When the failure occurs, visual displays and cameras may continue to function, but the associated audible safety warnings are completely absent. This creates a safety concern because the driver may not re…

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ODI 11765706

I was pulling into a parking space at very low speed and was in the final stage of positioning the vehicle in the parking space. I was intentionally controlling the vehicle’s movement by gradually lifting my foot from the brake pedal. Instead of continuing to move forward slowly as expected, the vehicle suddenly accelerated forward with substantial force and speed greater than would be expected from simply releasing the brake pedal, and crashed into a cement wall. I did not intentionally press the accelerator or attempt to accelerate the vehic…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 232 reports

2022: 19 complaints · 2023: 32 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022101519
202381732
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20223502
20234302

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherBack Over Prevention: Sensing System: CameraService BrakesForward Collision Avoidance: Automatic Emergency BrakingEngineFuel/Propulsion SystemPower Train
Electrical System—
6
ODI 11203801 · 5,110 mi

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 1…

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ODI 11595667

Backup camera frequently flickers between video stream and black screen, creating a dangerous situation while backing up. Display screen also frequently displays message sharing camera is not available when shifting into reverse. After multiple trips to Volvo dealership they state the problem is common but nothing they can do about it.

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ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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0
5
ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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ODI 11741990

I pulled into a parking spot with a concrete barrier pole at a pharmacy to pick up my sister. I had my foot on the brake while she was getting into the vehicle when the vehicle suddenly accelerated forward crashing into the pole. I have also had an incident where I tried to start the vehicle and could not get the vehicle to go from park to reverse. This is concerning that there could be some faults in the electrical system, sensors or brakes.

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ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

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3
ODI 11760486

After the recent software update to 5.1.17, the sound in the car ceases to work. None of the emergency sensors sound, the directional doesn’t make sound, the radio doesn’t work. You have to completely reset the entire electronics system, which then deletes certain app data and requires re-login. Volvo Support has not been helpful. Online forums report that this is an issue for many owners. It’s a major safety problem.

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ODI 11663690

Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.…

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ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

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6
ODI 11757999

The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pul…

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ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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4
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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8
ODI 11757999

The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pul…

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ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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Unknown Or Other
6
ODI 11203801 · 5,110 mi

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 1…

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ODI 11595667

Backup camera frequently flickers between video stream and black screen, creating a dangerous situation while backing up. Display screen also frequently displays message sharing camera is not available when shifting into reverse. After multiple trips to Volvo dealership they state the problem is common but nothing they can do about it.

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ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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—0
4
ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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ODI 11674216

On Wednesday, July 16, 2025 I was sitting at a stop light, using the Auto Hold system. A few minutes later, my car took off and accelerated on its own and hit the rear of a truck. I hit the truck so hard as he was sitting at the light as well, it pushed his vehicle into the vehicle in front of him. I was unable to stop my Volvo, it was like it took full control over.

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ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

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3
ODI 11553711

The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.

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ODI 11655323

Car suddenly accelerated/stuck accelerator in the parking lot hitting several vehicles. Issues: sudden acceleration AND the car did not apply the emergency braking system.

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ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

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1
ODI 11252790 · 2,700 mi

MY CAR HAS LESS THAN THREE THOUSAND MILES ON IT AND WAS PURCHASED IN LATE MAY 2019. I WAS AT A STOP LIGHT WHEN SUDDENLY, I HEARD A LOUD BUZZ AND THE CAR STOPPED AND STARTED COMPLETELY ON ITS OWN. IT HAPPENED AGAIN AT THE NEXT TRAFFIC LIGHT, ONLY THIS TIME, IT KEPT SHUTTING OFF AND RESTARTING. THE DEALER'S SERVICE DEPARTMENT DOESN'T SEEM TO BELIEVE ME, AND THE MANUFACTURER HAS DENIED MY REQUEST FOR REPURCHASE, DESPITE THE SERIOUS SAFETY RISK THIS PRESENTS.

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0
1
ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

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Back Over Prevention: Sensing System: Camera00—00000
Service Brakes
5
ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

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ODI 11741990

I pulled into a parking spot with a concrete barrier pole at a pharmacy to pick up my sister. I had my foot on the brake while she was getting into the vehicle when the vehicle suddenly accelerated forward crashing into the pole. I have also had an incident where I tried to start the vehicle and could not get the vehicle to go from park to reverse. This is concerning that there could be some faults in the electrical system, sensors or brakes.

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ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

Look up ODI 11614571 at NHTSA ↗

4
ODI 11629892

I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the …

Look up ODI 11629892 at NHTSA ↗

ODI 11674216

On Wednesday, July 16, 2025 I was sitting at a stop light, using the Auto Hold system. A few minutes later, my car took off and accelerated on its own and hit the rear of a truck. I hit the truck so hard as he was sitting at the light as well, it pushed his vehicle into the vehicle in front of him. I was unable to stop my Volvo, it was like it took full control over.

Look up ODI 11674216 at NHTSA ↗

ODI 11614571

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, the…

Look up ODI 11614571 at NHTSA ↗

0—
4
ODI 11561934

While entering a parking spot my car suddenly accelerated and crashed into the wall in front of me in spite of my pushing my brakes 100%. The car never went into the automatic braking system before I applied the brakes, the seat belt never engaged and the air bags on the driver's side did not deploy. If I had not braced myself against the steering wheel my chest would have sustained a major injury. I am being treated for pain in my neck, arm and leg as a result of the crash. The sudden unintended acceleration has occurred in prior years of th…

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ODI 11560494

Rear collision warning system activated without reason. While stopped at a traffic light the RCWS activated and the emergency brake system engaged. This has been reported before to NHTSA. Vehicle was at the dealership for repairs or to identify the issue. Had to have it towed and dragged onto the flat bed tow truck as the cars emergency brake system was engaged and couldn't be disengaged. Received vehicle back and was told to bring it back once it happened again, which it has twice. But this time, emergency brake did not get stuck and have to …

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ODI 11765706

I was pulling into a parking space at very low speed and was in the final stage of positioning the vehicle in the parking space. I was intentionally controlling the vehicle’s movement by gradually lifting my foot from the brake pedal. Instead of continuing to move forward slowly as expected, the vehicle suddenly accelerated forward with substantial force and speed greater than would be expected from simply releasing the brake pedal, and crashed into a cement wall. I did not intentionally press the accelerator or attempt to accelerate the vehic…

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4
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

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ODI 11562233

The brake systems have failed repeatedly on this vehicle, and have been replaced by the manufacturer TWICE since purchase (April 28, 2023). Brakes continued to intermittently freeze or lose pressure, so car is now classified as a lemon. However, as we have waited months and months for the lemon process to complete, the transmission began to fail. At first, we had incidents of the car seeming to shift into neutral at speeds of 30-40 MPH. The car’s engine would rev and yet forward propulsion would become coasting. Lifting foot from accelerator …

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0
4
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

Look up ODI 11708898 at NHTSA ↗

ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

Look up ODI 11711852 at NHTSA ↗

ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

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Forward Collision Avoidance: Automatic Emergency Braking
3
ODI 11760486

After the recent software update to 5.1.17, the sound in the car ceases to work. None of the emergency sensors sound, the directional doesn’t make sound, the radio doesn’t work. You have to completely reset the entire electronics system, which then deletes certain app data and requires re-login. Volvo Support has not been helpful. Online forums report that this is an issue for many owners. It’s a major safety problem.

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ODI 11663690

Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.…

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ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

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3
ODI 11553711

The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.

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ODI 11655323

Car suddenly accelerated/stuck accelerator in the parking lot hitting several vehicles. Issues: sudden acceleration AND the car did not apply the emergency braking system.

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ODI 11724948

Despite multiple repair attempts by Volvo Cars Sugar Land , including software reloads, module reprogramming, and the completion of Recall R10333 , the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On …

Look up ODI 11724948 at NHTSA ↗

0
4
ODI 11561934

While entering a parking spot my car suddenly accelerated and crashed into the wall in front of me in spite of my pushing my brakes 100%. The car never went into the automatic braking system before I applied the brakes, the seat belt never engaged and the air bags on the driver's side did not deploy. If I had not braced myself against the steering wheel my chest would have sustained a major injury. I am being treated for pain in my neck, arm and leg as a result of the crash. The sudden unintended acceleration has occurred in prior years of th…

Look up ODI 11561934 at NHTSA ↗

ODI 11560494

Rear collision warning system activated without reason. While stopped at a traffic light the RCWS activated and the emergency brake system engaged. This has been reported before to NHTSA. Vehicle was at the dealership for repairs or to identify the issue. Had to have it towed and dragged onto the flat bed tow truck as the cars emergency brake system was engaged and couldn't be disengaged. Received vehicle back and was told to bring it back once it happened again, which it has twice. But this time, emergency brake did not get stuck and have to …

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ODI 11765706

I was pulling into a parking space at very low speed and was in the final stage of positioning the vehicle in the parking space. I was intentionally controlling the vehicle’s movement by gradually lifting my foot from the brake pedal. Instead of continuing to move forward slowly as expected, the vehicle suddenly accelerated forward with substantial force and speed greater than would be expected from simply releasing the brake pedal, and crashed into a cement wall. I did not intentionally press the accelerator or attempt to accelerate the vehic…

Look up ODI 11765706 at NHTSA ↗

—000
Engine
6
ODI 11757999

The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pul…

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ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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1
ODI 11252790 · 2,700 mi

MY CAR HAS LESS THAN THREE THOUSAND MILES ON IT AND WAS PURCHASED IN LATE MAY 2019. I WAS AT A STOP LIGHT WHEN SUDDENLY, I HEARD A LOUD BUZZ AND THE CAR STOPPED AND STARTED COMPLETELY ON ITS OWN. IT HAPPENED AGAIN AT THE NEXT TRAFFIC LIGHT, ONLY THIS TIME, IT KEPT SHUTTING OFF AND RESTARTING. THE DEALER'S SERVICE DEPARTMENT DOESN'T SEEM TO BELIEVE ME, AND THE MANUFACTURER HAS DENIED MY REQUEST FOR REPURCHASE, DESPITE THE SERIOUS SAFETY RISK THIS PRESENTS.

Look up ODI 11252790 at NHTSA ↗

0
4
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

Look up ODI 11708898 at NHTSA ↗

ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

Look up ODI 11711852 at NHTSA ↗

ODI 11562233

The brake systems have failed repeatedly on this vehicle, and have been replaced by the manufacturer TWICE since purchase (April 28, 2023). Brakes continued to intermittently freeze or lose pressure, so car is now classified as a lemon. However, as we have waited months and months for the lemon process to complete, the transmission began to fail. At first, we had incidents of the car seeming to shift into neutral at speeds of 30-40 MPH. The car’s engine would rev and yet forward propulsion would become coasting. Lifting foot from accelerator …

Look up ODI 11562233 at NHTSA ↗

0—
3
ODI 11607460

Diagnostic code failure P0422 Evap system failure had emission testing done recently about two weeks ago . Car was service by Volvo in March 2024 and nonissues . Low mileage on car under 20k This should be recalled as many on online forums are having the same issue . Faulty manufacturing and Volvo should issue recall .

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

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ODI 11751346

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. Volvo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle sti…

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5
ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

Look up ODI 11708898 at NHTSA ↗

ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

Look up ODI 11711852 at NHTSA ↗

Fuel/Propulsion System
4
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

Look up ODI 11436752 at NHTSA ↗

ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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0000
3
ODI 11607460

Diagnostic code failure P0422 Evap system failure had emission testing done recently about two weeks ago . Car was service by Volvo in March 2024 and nonissues . Low mileage on car under 20k This should be recalled as many on online forums are having the same issue . Faulty manufacturing and Volvo should issue recall .

Look up ODI 11607460 at NHTSA ↗

ODI 11436752

On October 12, 2021 the above described car had a catastrophic failure of the power system. All functions ceased and the car was dead towed on a flatbed truck. Because the tow mode could not be engaged due to loss of all power the vehicle was dragged onto the flatbed. The repair indicated the cause was a The Battery Energy Control Module (BECM). This is noted in recall R10078. This car was sent for service in April where a request for a software update was made. At that service, no recall was noted and no update was given for this condition.…

Look up ODI 11436752 at NHTSA ↗

ODI 11751346

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. Volvo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle sti…

Look up ODI 11751346 at NHTSA ↗

—
3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

Look up ODI 11436734 at NHTSA ↗

ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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Power Train
8
ODI 11757999

The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pul…

Look up ODI 11757999 at NHTSA ↗

ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

Look up ODI 11438028 at NHTSA ↗

1
ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

Look up ODI 11679819 at NHTSA ↗

0
4
ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

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ODI 11679819

I pulled over right side of street to park behind a parked vehicle to a visit house across the street. Was too far out from curb so I backed up about 12-15 feet or so. Put car in drive and slowly started to drive toward curb when car suddenly accelerated very hard. I turned steering to left to avoid hitting the car in front, straightened car out but could not stop it until it stopped about 20-30 feet down the road. Brake was not stopping my car. The acceleration was something like being on a ramp to get on highway and pressing pedal down to ge…

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0
5
ODI 11271310 · 5,400 mi

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

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ODI 11708898

On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The…

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ODI 11711852

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Cus…

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3
ODI 11436734

A complete power failure. The main battery failed due to a software failure from The Battery Energy Control Module (BECM). The entire car stopped working. No power to unlock the wheels. The car was dead towed on rollers under the wheels via flatbed truck. A recall r10078 was not given and was not performed on prior visits to the dealer.

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ODI 11438028

Complete power failure of all electric Volvo XC 40 Recharge Vehicle has had recall update of software and additional software update. This is the second complete power failure Previously reported October 12 Recurrent power failure after "fix" on October 23. Volvo is unable to fix a complete power failure requiring tow truck to dealership.

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ODI 11701801

When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehicle to crash.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

22 mentions · 10.2% of complaints

Median mileage: 23,000 mi (11 usable records).

ODI 11191970 · 6,000 mi

I HAVE A NEW VOLVO XC40 WITH THE SEMI-AUTONOMOUS DRIVER ASSIST PACKAGE THAT CAN STEER AND CONTROL THE CAR. THE SYSTEM CAN SHUT OFF WHILE DRIVING ON THE HIGHWAY (ACTIVE MODE) FOR 2 REASON: 1. DRIVER TAKES HANDS OFF THE STEERING WHEEL FOR MORE THAN 15-20 SECONDS 2. SYSTEM CAMERAS CAN NOT ADEQUATELY CAPTURE THE ROAD LANE BECAUSE THE LINES DISAPPEAR OR BECOME FAINT. IN SITUATION 1, AFTER 15 SECONDS OF NO HANDS ON THE WHEEL, THERE IS A DASHBOARD WARNING, FOLLOWED BY A VIBRATION OF THE STEERING WHEEL AND FINALLY AS THE SYSTEM DE-ACTIVATES IT…

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ODI 11244905

CHECK ENGINE EMISSIONS LIGHT KEEPS COMING ON; HAVE HAD 3 SERVICE VISITS TO DEALER (RESULTING IN SAME PART BEING REPLACED TWICE, ONE OR MORE SOFTWARE UPDATES, ONE COMPLETE SOFTWARE RELOAD) AND NOW AM GETTING LIGHT ON AGAIN WHICH WILL REQUIRE YET A FOURTH SERVICE VISIT. (NB VISIT 1 WAS IN SUMMER '18 WHEN CAR WAS NEW; VISITS 2-4 ARE ALL IN SUMMER 2019, COMMENCING ALMOST EXACTLY ONE YEAR LATER IN SUMMER WEATHER CONDITIONS (HOT HUMID RAINY)

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ODI 11504901 · 26,000 mi

The contact owns a 2019 Volvo XC40. The contact stated while driving at various speeds, while his wife was seated in the passenger’s side front seat using an orthopedic back support, the air bag warning light illuminated. The contact stated that while not using the back support, the air bag sensor worked as designed. The contact stated that his wife used the back support due to physical issues and had used the lumbar support cushion to ease pain. The contact drove the vehicle to a dealer who advised that the only way to stop the sensor from bei…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

14 mentions · 6.5% of complaints

Median mileage: 6,750 mi (4 usable records).

ODI 11662378

The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.

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ODI 11476749

*We're experiencing constant phantom braking (sometimes multiple times within a day) with our vehicle on local roads as well as highways. Usually this occurs when we're approaching a vehicle in a turn lane, slowing down. Our blindspot sideview mirror lights light up when there is nothing present, even when we're in the outside lane against the curb - we have video to document this. The vehicle has also spontaneously turned off and then back on while in drive, in a turn lane. In addition, the dashboard and media center lighting sporadically dims…

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ODI 11450279

I was driving Westbound on a 2-lane tree-lined county road at around 9:00 AM with the sun behind me. Without any other vehicles, pedestrians or objects, the car came to a sudden hard-brake stop with the seatbelt clenching around me. I was alarmed by this "phantom braking" experience. I have an appointment with my local Volvo dealer, though I don't expect a resolution. Instead, I will request this so-called safety feature be disabled. I am extremely concerned if this would have happened on a busier street or highway.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

8 mentions · 3.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11748171

I own a 2021 Volvo XC40 Recharge (pure electric). At 49,030 miles, while slowly driving in a parking lot, the vehicle suddenly began shuddering and jerking as if driving over rumble strips. A warning message appeared stating “Propulsion System Failure” and indicated the vehicle would reduce speed. The vehicle lost propulsion and came to a stop. After stopping, the vehicle would not re-enter Drive or Reverse and could not be driven. It was stuck in position in the parking lot but not in a parking space. The instrument cluster and infotainment s…

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ODI 11499437

When backing the vehicle out of a parking space on Wednesday, December 21, 2022, the vehicle lurched and moved very slowly. The center HUD displayed the message, "Slow Down. The Vehicle will reduce speed. Propulsion system failure." The vehicle was towed to the Volvo certified dealer in Roanoke VA. The technician "reset" the error code and released the vehicle to me. The dealership could not tell me if the vehicle was safe to drive. I called the dealership multiple times, and they stated the problem was being investigated by Volvo corporate. …

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ODI 11550952

Vehicle started shaking uncontrollably and was unable to accelerate. I was to get it to buck and jerk and coast to my house out of a dangerous intersection. Error stated Propulsion System Failure. Shutting off the car and restarting the error code stayed. However, the next morning, the error code disappeared. Volvo was unable to replicate issue but did see a software update. What scares me about this propulsion thing though is if happens on my commute without any warning.... and just an over the air software update to cause huge safety i…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

7 mentions · 3.3% of complaints

Median mileage: 11,500 mi (2 usable records).

ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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ODI 11542720

An abrupt warning appeared on my vehicle, stating that there was a propulsion system failure. A turtle light then pulled up, warning that the vehicle was slowing down. Confused by these alerts, I pulled into a parking spot to shut the vehicle off and back on. Since the car does not have a power button, I had to step outside and re-enter the vehicle. The warnings immediately reappeared. I attempted to reverse out of the parking spot; the car abruptly braked itself and completely lost power. This all happened quickly. Seconds after the initial wa…

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ODI 11708396

The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of an electric vehicle propulsion/inverter component. The vehicle is currently in the dealership’s possession and available for inspection. Loss of pro…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

3 mentions · 1.4% of complaints

Median mileage: 5,000 mi (1 usable records).

ODI 11174496 · 5,000 mi

PILOT ASSIST FUNCTION DISENGAGES SUDDENLY WITHOUT WARNING. THIS IS DIFFERENT FROM THE EXPECTED OPERATION WHERE THE SYSTEM'S STEERING ASSISTANCE WILL GO INTO STANDBY UPON LOSING LANE MARKING INPUTS. WHILE THE SYSTEM DOES OCCASIONALLY ENTER NORMAL 'STANDBY' INDICATED BY THE GREEN STEERING WHEEL ICON TURNING GREY, IT ALSO OCCASIONALLY TURNS OFF ENTIRELY WITHOUT WARNING (INCLUDING AUTO THROTTLE CONTROL), WHICH IS INDICATED ONLY BY AN UNEXPECTED DECELERATION AND BY THE STEERING WHEEL ICON AND FOLLOWING DISTANCE INDICATORS BOTH SUDDENLY DISAPPEARING …

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ODI 11509510

The first incident happened back in Oct 2022. I took the car to local Volvo dealer, Rusnak Pasadena, and they said I needed the secondary battery replaced. They replaced it and the car worked for a few weeks until the alarm regarding the power steering failure came on again while my wife was turning left. I brought the car home carefully since it was a short distance from home. My wife was very scared because she almost had an accident and she doesn’t want to drive it any more….We didn’t drive the car for more than a month. On Jan 5, 202…

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ODI 11684162

While driving the power steering fails. This is after the dealer had installed a software fix for this problem

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11419821

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop si…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b