U.S. public vehicle records

2019 Volkswagen ATLAS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

480 owner complaints analyzed

12 distinct recall campaigns

10,500 mi median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 139 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 139 of 480 complaints (29.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	137	28.5%
Steering behavior	50	10.4%
Electrical and battery issues	44	9.2%
Engine operation	28	5.8%
Transmission and shifting	25	5.2%
Fuel system concerns	13	2.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

139

Service Brakes

Electrical System

Engine

Unknown Or Other

Forward Collision Avoidance: Automatic Emergency Braking

Steering

Power Train

Air Bags: 139; Service Brakes: 76; Electrical System: 74; Engine: 60; Unknown Or Other: 60; Forward Collision Avoidance: Automatic Emergency Braking: 54; Steering: 38; Power Train: 34

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 96; 25,000 to 49,999: 21; 50,000 to 74,999: 12; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (96). 341 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018

2019

2020

2021

2022

2023

124

2024

2025

2026

2018: 1; 2019: 37; 2020: 52; 2021: 25; 2022: 82; 2023: 124; 2024: 63; 2025: 52; 2026: 44

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 137 complaint narratives. Steering behavior appears in 50 complaint narratives. Electrical and battery issues appears in 44 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11190934 · 2019-03-22 (March 22, 2019)

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL

Owner-reported narrative. Look up ODI 11190934 at NHTSA ↗

Owner report 11197175 · 2019-04-18 (April 18, 2019)

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE BRAKE SAFETY FEATURE ENGAGED WHEN DRIVING ON AN INCLINE OR OVER BUMPS IN THE ROAD. THE SAFETY FEATURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE ENGINE AREA EMITTED A BEEPING AND GRINDING NOISE WHEN THE ENGINE SHUT DOWN. THE CONTACT HAD TO PLACE THE GEAR INTO PARK, THEN REVERSE, AND THEN RESTART THE ENGINE TO REGAIN NORMAL FUNCTION. THE CONTACT SPOKE WITH LARRY H. MILLER VOLKSWAGEN (10205 WEST PAPAGO FWY, AVONDALE, AZ 85323, [phone removed]…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11197175 at NHTSA ↗

Owner report 11254778 · 2019-09-11 (September 11, 2019)

UPON ACCELERATING MY 2019 VW ATLAS DOWN AN EMPTY STREET BETWEEN 10 TO 20 MILES PER HOUR THE AUTONAMOUS EMERGENCY BRAKE SENSOR MALFUNCTIONED AND THE CAR SUDDENLY CAME TO A COMPLETE STOP JOLTING US FORWARD. IT WAS SO UNEXPECTED THAT MY HANDS SLIPPED OFF THE STEERING WHEEL AND LANDED ON THE DASH BOARD. THE HALT CAME WITH A VERY LOUD NOISE. AS I EXPLAINED TO THE DEALERSHIP TECHNICIAN AND VW CORPORATE OFFICE REGIONAL CASE MANAGER, THERE WAS NO VEHICLE IN FRONT OF ME. THERE WERE NO PEDESTRIANS, ANIMALS, OBSTACLES, ETC. ON THE ROADWAY. THE DAY WAS SUN…

Owner-reported narrative. 5,900 miles reported. Look up ODI 11254778 at NHTSA ↗

Owner report 11270130 · 2019-10-22 (October 22, 2019)

AT DELIVERY (4400 MILES) AS THIS WAS A PROGRAM CAR, THE STEERING COLUMN CREEKS, POPS, AND CRACKLES WITH AT TIMES PRODUCES A LOW PITCH HIGH FREQUENCY MOAN/GROWN. THIS IS MOST NOTABLE AT LOW SPEEDS FOR THE CRACKLING NOISE, THE MOANING SOUND IS EVIDENT AT 60 MPH OR SO. I SHUT DOWN THE VEHICLE AND TOWED IT TO DEALERSHIP. STEERING FAILURE DID NOT OCCUR, BUT THE NOISES CREATED SAFETY CONCERN. THE SALESMAN CLAIMED THAT THIS WAS A OPERATIONAL CHARACTERISTIC OF THE VEHICLE

Owner-reported narrative. 4,800 miles reported. Look up ODI 11270130 at NHTSA ↗

Owner report 11328796 · 2020-06-14 (June 14, 2020)

WHILE DRIVING A WARNING BEGAN TO FLASH STATING,"ONLY EXIT VEHICLE IN PARK POSITION." THE A/C WILL NOT BLOW HARD AND THE HEATED SEATS NO LONGER WORK. I AM CONCERNED ABOUT ANYTHING ELSE ELECTRICAL IS NOT WORKING. WITH EQUIPPED LANE ASSIST, I AM CONCERNED ABOUT ITS ACCURACY. THE CURRENTLY HAVE ACKNOWLEDGED THE SAME ISSUE ON THE GTI. OCCURRED WHEN IN MOTION ON THE HIGHWAY.

Owner-reported narrative. 6,889 miles reported. Look up ODI 11328796 at NHTSA ↗

Owner report 11331640 · 2020-06-30 (June 30, 2020)

I HAVE BEEN HAVING PROBLEMS WITH THE CAR SLAMMING ON BRAKES FOR NO REASON, NO CARS IN FRONT OF US WE WERE ON THE HIGHWAY DRIVING AT ABOUT 70 MPH. THE ACC SYSTEM WORKS SPORADICALLY. WE WERE TOLD THAT WHEN THEY DID THE RECALL REPAIR IT DEPROGRAMMED THE ACC WHICH THEY SAY THERE IS NO SOFTWARE UPDATE. MY DAUGHTER WAS PARKING THE CAR AND THE CAR SHUT OFF ON THE MIDDLE OF THE ROAD AND TOLD HER TO MANUALLY RESTART THE CAR. THERE IS A GRINDING NOISE WHEN ACCELERATING THE DEALERSHIP SAID THIS WAS 'NORMAL AND RELATED TO THE TORQUE CONVERTER. THE CRUISE …

Owner-reported narrative. 30,480 miles reported. Look up ODI 11331640 at NHTSA ↗

Owner report 11375223 · 2020-11-18 (November 18, 2020)

ON SEVERAL OCCASIONS, THE VEHICLE HAS STALLED COMPLETELY WHILE AT RED LIGHTS OR STOPPED IN TRAFFIC, BOTH IN THE CITY AND ON MAJOR HIGHWAYS. (THE DATE PROVIDED IS THE MOST RECENT, BUT THE CONDITION HAS HAPPENED SINCE THE PURCHASE IN AUGUST 2019). I'VE HAD TO COMPLETELY RESTART THE CAR. THIS IS DANGEROUS BECAUSE ANXIOUS DRIVERS BEHIND BEGIN TO MOVE FORWARD EXPECTING THAT I SHOULD ALSO, NOT TO MENTION THE HORN HONKING AND HAND GESTURES THAT HAVE OCCURRED. I HAD A VERY NEAR MISS THIS PAST WEEKEND IN THIS EXACT SCENARIO.

Owner-reported narrative. 10,400 miles reported. Look up ODI 11375223 at NHTSA ↗

Owner report 11222091 · 2019-06-24 (June 24, 2019)

ONE WEEK AFTER VEHICLE WAS PURCHASED NEW, IT BEGAN TO MAKE A GRINDING NOISE DURING THE FOLLOWING SCENARIOS: ACCELERATING FROM LOW SPEED / TAKING OFF FROM A STOP / AFTER VEHICLE TURNED OFF. VEHICLE WAS TAKEN TO DEALER BUT THEY WERE UNABLE TO DUPLICATE SOUND ON FIRST ATTEMPT. VEHICLE HAS AGAIN BEEN DROPPED OFF AT DEALER AS GRINDING NOISE CONTINUES AND GETS LOUDER AT TIMES. HAVE SEARCHED IN DIFFERENT FORUMS AND SOME STATE THAT IT IS RELATED TO THE VEHICLE NOT BEING PROPERLY PROGRAMMED TO SHIFT FROM 3RD TO 2ND WHEN SLOWING DOWN. INSTEAD IT SKIP…

Owner-reported narrative. 50 miles reported. Look up ODI 11222091 at NHTSA ↗

Owner report 11228874 · 2019-07-02 (July 2, 2019)

1) RADAR AUTO-BRAKE: WHEN PARALLEL PARKING AND BACKING ( GOING IN REVERSE ) PARALLEL TO THE CURB, AT MAYBE 2 MPH AND 10 INCHES FROM CURB, I GOT YELLOW STOP, STOP !!!!!!! MESSAGE FOLLOWED BY SENSATION OF HITTING AN OBJECT AND BEING THROWN INTO THE SEAT. ONLY THERE WAS NO OBJECT. RAN OUT OF A CAR, NOTHING AND NOBODY THERE, AT LEAST FOR 50 YARDS. AN AUTO-BRAKE ENGAGED. THAT IS REALLY BROKEN. INTERFERENCE CAUSED IT TO DO THAT ? OVERHEATED COMPUTER IN 90 DEGREE SUN ? 2) TRANSMISSION LOGIC: UNRELATED TO ABOVE, WHEN GOING IN SLOW TRAFFI…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11228874 at NHTSA ↗

Owner report 11218819 · 2019-06-09 (June 9, 2019)

2019 VW VOLKSWAGEN SEL-P WITH 1600 MILES. STARTED THE CAR TO COME HOME FROM THE PARK 2 MILES AWAY FROM HOME AND HALFWAY HOME THE CAR STARTED CUTTING OUT, HAD VERY LIMITED POWER, EPC LIGHT CAME ON FOLLOWED SHORTLY BY THE ENGINE LIGHT AND A FUEL SMELL. BY THE TIME I PULLED INTO MY DRIVEWAY THE FUEL SMELL WAS VERY STRONG. SHUT THE VEHICLE OFF AND RESTARTED IT WHILE SOMEONE WAS LOOKING IN THE ENGINE COMPARTMENT. IT WAS IMMEDIATELY SEEN THAT A MASSIVE AMOUNT OF FUEL WAS DUMPING FROM THE FUEL RAIL/INJECTOR AREA AT THE FRONT OF THE ENGINE. RAW GAS WAS…

Owner-reported narrative. 1,650 miles reported. Look up ODI 11218819 at NHTSA ↗

Owner report 11255967 · 2019-09-16 (September 16, 2019)

ENGINE LIGHT CAME ON. STRONG GAS SMELL INSIDE CAR. TOOK TO DEALERSHIP. HAS MULTIPLE GAS LEAKS AND DEALERSHIP IS REPLACING THE GAS TANK AND LINES.

Owner-reported narrative. 5,000 miles reported. Look up ODI 11255967 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

480 unique complaints in this selection. Analysis snapshot: 2026-10-01.

29.0%Usable mileage139 / 480 records

100.0%Valid incident date480 / 480 records

100.0%Valid filing date480 / 480 records

100.0%Ordered incident and filing dates480 / 480 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2018	2019	2020	2021	2022	2023	2024	2025	2026
Electrical System	11023.7% ODI 11051858 · 140 mi THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH. Look up ODI 11051858 at NHTSA ↗	7415.4% ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗	1140.7% ODI 11448453 In the beginning of Novemeber 2021 with 7680 miles an alarm stating Error: Driver door contact switch Fault: Electronic parking brake Attention: Engine is running. Error: Start Stop The check engine light/EPC lights were on. Windows do not open or open about an inch by themselves. This issue occurs most times when starting the vehicle. VW was made aware and checked the vehicle stating the driver side door harness needs to be replaced but there is shipping delays. Over the next few months when operating the vehicle under speeds of approxi… Look up ODI 11448453 at NHTSA ↗	14530.7% ODI 11373444 · 5,000 mi ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS THEY WERE PUSHED ON THE PANEL. IN ADDITION, THROUGHOUT THE WEEKEND, YOU COULD SEE THE CONDENSATION IN THE BUTTONS. AS A RESULT, THE AC/HEAT PANELING DID NOT WORK CORRECTLY FOR SEVERAL DAYS. WHEN I WOULD TURN ON THE CAR, THE PANEL WOULD LIGHT UP AND… Look up ODI 11373444 at NHTSA ↗	4323.5% ODI 11451077 At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether. Wireless phone charging and Advanced Road Sign Recognition system is not working as well. Look up ODI 11451077 at NHTSA ↗	3224.1% ODI 11495117 While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximat… Look up ODI 11495117 at NHTSA ↗	4325.3% ODI 11584098 I am reaching out to you with urgent news regarding a concerning situation involving Volkswagen and a dangerous malfunction in their vehicles. After purchasing a brand-new Volkswagen Atlas from Ken Garff in Gilbert AZ, I have encountered persistent malfunctions in the vehicle's technology, particularly the Apple CarPlay feature and the integrated navigation system. These malfunctions have not only posed a significant safety risk while driving but have also severely diminished the usability and value of the vehicle. Even more alarming is Volks… Look up ODI 11584098 at NHTSA ↗	1734.7% ODI 11637040 Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.… Look up ODI 11637040 at NHTSA ↗	333.3% ODI 11745701 Infotainment system has been rebooting and disabling the cars ADAS momentarily. Most recently, this resulted in the car turning itself off while making a turn. Happened a second time while pulling into the dealership on the same day. Look up ODI 11745701 at NHTSA ↗
Air Bags	9921.3% ODI 11060744 · 580 mi SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET) Look up ODI 11060744 at NHTSA ↗	13929.0% ODI 11191049 · 2,585 mi AIR BAG ERROR LIGHT SHOWED UP WHEN I TURNED ON MY CAR, UNDER 3,000 MILES ON CAR CAR WAS DRIVEN THE NIGHT BEFORE AND DRIVER REPORTED AIR BAG ERROR LIGHT FLASHING AND THEN REMAINED STEADY ON. Look up ODI 11191049 at NHTSA ↗	725.9% ODI 11406626 MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM THE STEERING WHEEL WHEN TURNING THE WHEEL AND BEGAN SMELLING A BURNT ODOR COMING FROM THE ENGINE. AT THIS TIME, THE VW SHOP DID THE FOLLOWING: THE ELECTRO-MECHANICAL STEERING WAS REPLACED AND THE ACF VALVE WAS REMOVED & REPLACED. ISSUE PERSISTED. … Look up ODI 11406626 at NHTSA ↗	6513.7% ODI 11372372 · 800 mi I BOUGHT MY VEHICLE AROUND THREE WEEKS AGO. IT IS A BRAND NEW 2021 VW ATLAS. TWO DAYS AGO THE AIRBAG LIGHT CAME ON THE DASH INDICATING THAT THERE IS A PROBLEM/ISSUE WITH THE DRIVERS SIDE AIRBAG. MY HUSBAND NOTICED THE ISSUE FIRST AND SAID THAT IT OCCURRED WHEN HE STARTED THE CAR INITIALLY. THE LIGHT SEEMS TO STAY ON WHILE THE CAR IS IN MOTION. Look up ODI 11372372 at NHTSA ↗	3016.4% ODI 11463493 On Thursday, April 14th, the airbag warning light illuminated while displaying an "AirBag Error" message. The vehicle was dropped off at the dealership the same day. The information below is from the Volkswagen dealership in Tulsa, OK “Performed Guided Fault Finding diagnosis, DTC B100B: Driver's Thorax Airbag Igniter, -N199-, Resistance Too High. Performed procedure as per TSB #2066699 (revised May 3, 2022). Removed driver's seat backrest and inspected driver's seat wiring harness connector T3ax for damage, poor connection, pin terminals p… Look up ODI 11463493 at NHTSA ↗	2216.5% ODI 11509631 The Airbag warning light turns on/off at random times while operating vehicle. Sometimes the light remains on until the vehicle is restarted. During the events, only the driver was in the vehicle and nothing was on top of the passenger seats. There is also a pop-up Airbag message that displays on the dashboard panel and stays on for several seconds, when the Airbag warning light turns on. Look up ODI 11509631 at NHTSA ↗	84.7% ODI 11607630 The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11607630 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	9921.3% ODI 11058104 · 3,246 mi EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE … Look up ODI 11058104 at NHTSA ↗	6012.5% ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗	311.1% ODI 11456876 Drivers side door harness is problem- driver door fault, electric parking brake fault, start stop fault, car would automatically engage parking brake This is such a huge problem with Volkswagen that the car has been in shop six weeks waiting on part because of back order due to demand Look up ODI 11456876 at NHTSA ↗	8417.8% ODI 11419168 This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise control and deactivated the ACC cruise control along with regular cruise and disabled the remote start with a check engine light. Look up ODI 11419168 at NHTSA ↗	5027.3% ODI 11468919 The vehicles parking brake came on and the car shut off by itself in the middle of the road. Look up ODI 11468919 at NHTSA ↗	3526.3% ODI 11495117 While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximat… Look up ODI 11495117 at NHTSA ↗	2816.5% ODI 11556549 Engine failure. Can not start. Lost all the fuel with in an 1 hr after filling the tank. Look up ODI 11556549 at NHTSA ↗	714.3% ODI 11711633 I was driving on the road and my car just turned off. The car turned off mid drive. When I tried to turn the car on again, the engine revved and within a few seconds the car turned off again. The dash showed an error message "Error: Drive system. Please service vehicle." When the tow truck came, the tow truck driver said he has seen this issue before with VW Atlas cars. He tried to turn the car on again, and the same thing happened. When this happened, I felt extremely unsafe because the car just stopped in the middle of the street and I was u… Look up ODI 11711633 at NHTSA ↗	444.4% ODI 11735799 oil leak at intake pipe to turbo joint. this is a well known problem with this engine. Look up ODI 11735799 at NHTSA ↗
Service Brakes	7415.9% ODI 11055999 · 1,025 mi I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY. Look up ODI 11055999 at NHTSA ↗	7615.8% ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗	414.8% ODI 11448453 In the beginning of Novemeber 2021 with 7680 miles an alarm stating Error: Driver door contact switch Fault: Electronic parking brake Attention: Engine is running. Error: Start Stop The check engine light/EPC lights were on. Windows do not open or open about an inch by themselves. This issue occurs most times when starting the vehicle. VW was made aware and checked the vehicle stating the driver side door harness needs to be replaced but there is shipping delays. Over the next few months when operating the vehicle under speeds of approxi… Look up ODI 11448453 at NHTSA ↗	9319.7% ODI 11442273 Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame. Look up ODI 11442273 at NHTSA ↗	4625.1% ODI 11456760 The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer. Look up ODI 11456760 at NHTSA ↗	1511.3% ODI 11515593 Purchased brand new 2023 Atlas Premium R line. First few weeks noticed exposed wires above pedals under steering wheel area, A/C not blowing cold air and touchscreen glitches. Took back to dealer March 2-18. They put a panel over exposed wires factory forgot. They also said they could not find anything wrong with AC or touchscreen. It was working fine, then few days later same problems followed by total power loss/ car completely shut off and locked up when accelerating at a traffic light. Then about week later car abruptly came to a complete s… Look up ODI 11515593 at NHTSA ↗	3621.2% ODI 11627755 Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding … Look up ODI 11627755 at NHTSA ↗	510.2% ODI 11684583 The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dang… Look up ODI 11684583 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	7215.5% ODI 11076875 THE HEATING SYSTEM IS NOT FUNCTIONING PROPERLY WHEN THE REMOTE STARTER IS USED, AND THERE IS NO IMMEDIATE SOLUTION TO ADDRESS THE PROBLEM. THE HEATING SYSTEM DISPERSES COLD AIR INSTEAD OF HEATING THE CABIN AND DEFROSTING THE WINDOWS/WINDSHIELDS. THIS HAS BEEN AN ISSUE SINCE GETTING THE CAR IN NOVEMBER 2017. V TOLD ME THIS IS A KNOWN NATIONAL ISSUE AND NO IMMEDIATE SOLUTION. I'M CONCERNED THAT ALL VW CUSTOMERS WHO PURCHASED A IN ATLAS WITH A REMOTE STARTER, ARE NOT GETTING THE SERVICE THE PAID OR ARE PAYING FOR. NICE ADDITION PROSPECTIVE BUY… Look up ODI 11076875 at NHTSA ↗	6012.5% ODI 11163963 DEFECT IN AIR CONDITIONING UNIT. ALSO, INCORRECTLY CODED DATA CONTAINER WHICH FAILS TO PROVIDE AUDIBLE WARNING WHEN THE DRIVER OPENS THE DOOR WHICH INCREASES RISK OF VEHICLE THEFT. Look up ODI 11163963 at NHTSA ↗	518.5% ODI 11436096 Hi please tell me if you can help me or help me find someone who can help me A friend imported from the USA to Romania a car VW Atlas chassis series . In order to register in Romania at the local Vehicle Department, the officer must see a chassis / VIN number carved on steel and compare this number with the VIN number on the windshield dashboard and in the documents. I found only two stickers with VIN: 1) on the doorstep from the driver. 2) another sticker in the area of the spare tire. I didn't find the stamped VIN. In Romania, it is NOT po… Look up ODI 11436096 at NHTSA ↗	7716.3% ODI 11350629 · 150 mi ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FIX FOR THE ISSUE. Look up ODI 11350629 at NHTSA ↗	2513.7% ODI 11449496 The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before t… Look up ODI 11449496 at NHTSA ↗	2317.3% ODI 11500335 I was driving on the highway when suddenly the sunroof shattered, sending broken glass all inside the vehicle right above the passenger seats. Nothing hit the window as there were no cars around us, in broad daylight, with clear skies. It is unknown what caused this other than a manufacturing defect. Look up ODI 11500335 at NHTSA ↗	2917.1% ODI 11578809 The backup camera stopped working on March 19. Because the car is less than a year old, we thought it was a minor glitch and would go away on its own. On March 20, the backup camera was still not working. On March 21, with the backup camera still not working, we contacted the dealership to schedule an appointment to diagnose and fix it but the next available appointment isn't until June (three months from now). This is just a diagnosis appointment, not an appointment to fix the issue, and they said depending on the diagnoses we'd have to book a… Look up ODI 11578809 at NHTSA ↗	1224.5% ODI 11637040 Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.… Look up ODI 11637040 at NHTSA ↗	222.2% ODI 11739130 Had new vehicle for 1 week and it broke down in a parking lot and would not start on 5/10/26. It was towed and dealership, found it to be a faulty feel injector system that was replaced. Picked it up from the dealership on 5/13/26 and I lost the ability to accelerate while on the interstate. It was towed back to the dealership who had to reach out to V. W headquarters to determine the problem. It was discovered that the electronic control module needed to be replaced. That unit is on back order and I still do not have my vehicle. Look up ODI 11739130 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	194.1% ODI 11102848 TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WITHIN WEEKS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE STRUT MOUNTED SYSTEM. FURTHERMORE, AN ABNORMAL RATTLING NOISE WAS HEARD ON BOTH SIDES OF THE FRONT END OF THE VEHICLE. IN ADDITION, THE FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED SEVERAL TIMES WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO SEIZE WHILE IN MOTION WITH NO OTHER VEHICLE NEARBY. THE DEALER (DANBURY VOLKSWAGEN, 29 SUGAR HOLLOW RD, DANBURY, CT 06810, [phone removed]) HAD THE VEHICLE FOR OVER TWO MONTHS … Look up ODI 11102848 at NHTSA ↗	5411.3% ODI 11373804 · 11,700 mi CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE… Look up ODI 11373804 at NHTSA ↗	414.8% ODI 11457473 Driver door harness malfunction causing many errors to display on dash. It also causes emergency brake to engage before coming to a complete stop basically slamming on the brake. Doors will randomly try to lock while driving even though they are locked and back windows will roll down. The driver window and door controls will not work to roll up/down window or unlock/lock doors. This all started in August 2021 with just the windows rolling down. Then weeks passed and a little more started happening. Then the brakes happened. It was a random occu… Look up ODI 11457473 at NHTSA ↗	5211.0% ODI 11394353 · 50 mi MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN SIGHT. WE ARE NOW BEING TOLD THAT WE WAIT 6 WEEKS TO SEE IF WE QUALIFY FOR THEIR LEMON LAW STANDARDS. NO LOANER WAS OFFERED. Look up ODI 11394353 at NHTSA ↗	126.6% ODI 11461519 Two separate instances. The first: emergency break engaged for no reason while in driveway at a low speed. It jolted the car back and I had to put car in Park and then drive again. If this happened while anywhere else, it could cause an accident by being rear ended or a tail spin. Second incident: driving on interstate the forward collision warning symbol came on in red in addition to a red exclamation point. We were driving around 65mph with cars around us. The warning came on seemingly out of nowhere and then was gone several minutes later. … Look up ODI 11461519 at NHTSA ↗	53.8% ODI 11510761 Shortly after leaving the dealership, and while driving on the highway, I was cut off by another vehicle and the front assist / collision avoidance did not turn. I immediately reported the issue to the dealership, and the next day the representative came over, reviewed all the settings, and confirmed that it was properly configured. Nonetheless, it still did not work. Moreover, the alert has only occurred sporadically and under odd circumstances, such as an empty intersection (but not always, even though I drive by the same intersection very… Look up ODI 11510761 at NHTSA ↗	158.8% ODI 11575105 Driving on a straight road in the rain approximately 45-50 mph with no other cars in front. Automatic braking system went on 3 times within 200 yards. Very scary- could have been rear-ended or hydroplaned. Look up ODI 11575105 at NHTSA ↗	36.1% ODI 11684583 The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dang… Look up ODI 11684583 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	326.9% ODI 11105212 · 1,462 mi ENGINE TURNS OFF WHILE RUNNING. DISPLAY SAYS TO TURN ON ENGINE MANUALLY. THE PROBLEM IS THAT IF YOU ARE IN A HIGHWAY YOU HAVE TO STOP AN PUSH THE BRAKE AND THEN THE START BUTTON. IT HAPPENED IN ACITY STREET. THIS IS THE FIFTH TIME IT GOES TO THE DEALER TO SOLVE THIS PROBLEM. Look up ODI 11105212 at NHTSA ↗	326.7% ODI 11218819 · 1,650 mi 2019 VW VOLKSWAGEN SEL-P WITH 1600 MILES. STARTED THE CAR TO COME HOME FROM THE PARK 2 MILES AWAY FROM HOME AND HALFWAY HOME THE CAR STARTED CUTTING OUT, HAD VERY LIMITED POWER, EPC LIGHT CAME ON FOLLOWED SHORTLY BY THE ENGINE LIGHT AND A FUEL SMELL. BY THE TIME I PULLED INTO MY DRIVEWAY THE FUEL SMELL WAS VERY STRONG. SHUT THE VEHICLE OFF AND RESTARTED IT WHILE SOMEONE WAS LOOKING IN THE ENGINE COMPARTMENT. IT WAS IMMEDIATELY SEEN THAT A MASSIVE AMOUNT OF FUEL WAS DUMPING FROM THE FUEL RAIL/INJECTOR AREA AT THE FRONT OF THE ENGINE. RAW GAS WAS… Look up ODI 11218819 at NHTSA ↗	27.4% ODI 11660065 Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 mph and even on the highway. This is a serious problem and extremely dangerous to my family and myself as well as other owners that have the same issue wile driving on highways. It can easily cause a serious accident. This has happened multiple times and I even took it to the dealership to get it diagnosed and repair. They replaced the vapor charcoal canister and the issue was gone for about a year and it came right back. This does not brin… Look up ODI 11660065 at NHTSA ↗	418.7% ODI 11434576 After starting the car, saw a start-stop assist error, but car seemed to start up normally. The car was slow to accelerate. Then a strong smell of gasoline followed by the EPC and check engine light. Pulled the car over and turned it off. Very strong smell of gasoline. Then noticed the gasoline leaking under the car. My safety was definitely put at risk as fuel leaks around ignition sources can cause fires. Luckily this time I was alone in the car. Had the vehicle towed to the dealership. Was told the issue was the fuel injector and happene… Look up ODI 11434576 at NHTSA ↗	137.1% ODI 11612446 Fuel, gas tank , start-stop, ignition faulty filter and fuel tank collapsing on itself. Diagnosed at dealership. Car stalled in road, at intersections and inability to start , almost rear-ended , and side collision at traffic lights. (With Children in car) break won't compress to start vehicle. They say they know of problem but don't have parts on hand to fix . And no recall cause they can't determine which ones got faulty parts so seen at dealership. Key fob battery was replaced and epc light came on. Immediately stalled in traffic. Wednesday… Look up ODI 11612446 at NHTSA ↗	1712.8% ODI 11531448 I'm emailing due to issues with my 2023 Cross Sport I purchased. It's a dire situation, as I had issues with my 2021 Cross Sport and VW ended up repurchasing the vehicle from me due a number of safety concerns. During my search for a new vehicle, I could not find anything that I liked so I ended up contacting Hawk VW in Joliet, IL to ask about the new 2023 Cross Sport and asked if they were aware of any issues and they said no. I purchased a 2023 Cross Sport on September 28, 2022 in hopes that I would have a more pleasant experience. This is a … Look up ODI 11531448 at NHTSA ↗	52.9% ODI 11589690 I was driving approximately 72 - 74 mph on an expressway and approaching traffic ahead of me. To move around this traffic, I switched lanes and attempted to accelerate. Immediately upon pressing the accelerator, the vehicle began to sputter, jerk, and decelerate, and the engine revved at what sounded like a very high rate of RPMs. The vehicle continued to sputter and jerk as it decelerated to a speed of approximately 55 – 58 mph. Once the vehicle reached that speed range, I was able to maintain my velocity; however, the vehicle continued t… Look up ODI 11589690 at NHTSA ↗	00.0% No examples available for this selection.	111.1% ODI 11739130 Had new vehicle for 1 week and it broke down in a parking lot and would not start on 5/10/26. It was towed and dealership, found it to be a faulty feel injector system that was replaced. Picked it up from the dealership on 5/13/26 and I lost the ability to accelerate while on the interstate. It was towed back to the dealership who had to reach out to V. W headquarters to determine the problem. It was discovered that the electronic control module needed to be replaced. That unit is on back order and I still do not have my vehicle. Look up ODI 11739130 at NHTSA ↗
Exterior Lighting	143.0% ODI 11155453 · 18,475 mi MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM Look up ODI 11155453 at NHTSA ↗	20.4% ODI 11445567 This is a safety issue where this can be dangerous for drivers like myself and their families life, and others life at risk. This reporting is to prevent and avert future accidents. Headlights brightness in 2019-2020 Atlas Se with Tec is very poor. Due to dull brightness (Low Beam) night driving is very exhaustive and need to very extreme alert state. This causes strain eyes and causes fatigue during long drive. Lights are so dull when an oncoming very old cars with halogens lights passes by, led lights in Atlas fades away from road. Usual… Look up ODI 11445567 at NHTSA ↗	00.0% No examples available for this selection.	6614.0% ODI 11442585 When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can’t see the upcoming road or side of the road. It appears as if you’re doing too fast and over running the head lights. In the attached picture, there’s light from another source but on a dark road you can imagine how difficult it is to see. Look up ODI 11442585 at NHTSA ↗	137.1% ODI 11648509 Steering gear failed twice i have the first one make my car shake so bad and second it makes horrible noise every time i moved the steering wheel . Both front head light led failed for the day running light. Car has misfiring problems with spark plugs and injectors making driving unpredictable and engine start shaking out of nowhere and epc (electronic power control )light comes on Look up ODI 11648509 at NHTSA ↗	139.8% ODI 11516541 Car was returned from VW dealer Friday for door harness replacement. Saturday night around 930pm we were driving on the toll road when the car starts malfunctioning at 75mph. Various warnings flashed and beeped. My husband was trying to keep control and merge over to slower lanes so we could pull over to safety. During this time the speedometer showed we were going zero which we clearly were not, windows started rolling down then the vehicles screens and outside lighting went black. This is at night while trying to get over 3 lanes of traffic s… Look up ODI 11516541 at NHTSA ↗	95.3% ODI 11598413 Multiple times the interior lights will not turn on or the turn on by themselves and flash even after turning the car off and on again. Brought it to the dealership with the complaint a few times, and dealer told me nothing they could do even with the video of it happening. When this is not working, the emergency call and other features do not work either. Look up ODI 11598413 at NHTSA ↗	24.1% ODI 11637040 Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.… Look up ODI 11637040 at NHTSA ↗	111.1% ODI 11745701 Infotainment system has been rebooting and disabling the cars ADAS momentarily. Most recently, this resulted in the car turning itself off while making a turn. Happened a second time while pulling into the dealership on the same day. Look up ODI 11745701 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	19,500–56,500 mi	30,500 mi	27	ODI 11191049 · 2,585 mi AIR BAG ERROR LIGHT SHOWED UP WHEN I TURNED ON MY CAR, UNDER 3,000 MILES ON CAR CAR WAS DRIVEN THE NIGHT BEFORE AND DRIVER REPORTED AIR BAG ERROR LIGHT FLASHING AND THEN REMAINED STEADY ON. Look up ODI 11191049 at NHTSA ↗ ODI 11309490 · 3,000 mi STRUCK A LARGE POTHOLE WITH DRIVER'S SIDE FRONT WHEEL WHILE TRAVELING 15MPH ON A ROUNDABOUT WHICH APPARENTLY CAUSED THE SIDE AIRBAGS TO DEPLOY. NO BODY DAMAGE AND NO APPEARANCE OF SUSPENSION DAMAGE. TIRE AND WHEEL REMAINED INTACT, DROVE STRAIGHT TO DEALERSHIP FOR CLOSER LOOK/EXPLANATION AS TO WHY ALL SIDE AIRBAGS DEPLOYED. Look up ODI 11309490 at NHTSA ↗ ODI 11388198 · 40,000 mi PURCHASED A 2019 ATLAS SE4MOTION. THE AIR BAG LIGHT WENT ON IMMEDIATELY AFTER PURCHASING THE CAR. THE SUV HAD 40000 MILES ON IT. THIS WAS ON A SATURDAY 12.19. BROUGHT CAR TO DEALER ON 12.21, VW SAID IT WAS A MODULAR PROBLEM. CAR WAS FIXED A WEEK LATER BUT THAN AIR BAGS ACTIVATED. THE CAR WAS FIXED AGAIN , PROBLEM WAS WATER BUILT UP IN CONTROL MODULE. I WAS TOLD THERE WAS TWISTED TUBE. NEED NEW MODULAR AND A/C DRAIN. THIS WAS DONE AND I PICKED UP CAR AND AIR BAG LIGHT WENTO OFF AGAIN. CAR IS STILL IN THE SHOP. THIS SEEMS SIMILAR TO 2018 I… Look up ODI 11388198 at NHTSA ↗
Service Brakes	1,625–10,750 mi	5,400 mi	26	ODI 11197175 · 1,500 mi TL* THE CONTACT OWNS A 2019 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE BRAKE SAFETY FEATURE ENGAGED WHEN DRIVING ON AN INCLINE OR OVER BUMPS IN THE ROAD. THE SAFETY FEATURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE ENGINE AREA EMITTED A BEEPING AND GRINDING NOISE WHEN THE ENGINE SHUT DOWN. THE CONTACT HAD TO PLACE THE GEAR INTO PARK, THEN REVERSE, AND THEN RESTART THE ENGINE TO REGAIN NORMAL FUNCTION. THE CONTACT SPOKE WITH LARRY H. MILLER VOLKSWAGEN (10205 WEST PAPAGO FWY, AVONDALE, AZ 85323, [phone removed]… Look up ODI 11197175 at NHTSA ↗ ODI 11203827 · 700 mi CAR BRAKES BY ITSELF THINKING THERE IS ANOTHER VEHICLE IN FRONT OF IT. THIS HAS HAPPENED ON 3 OCCASIONS TOOK IT INTO THE DEALER AND THEY SAY EVERYTHING IS OK DONT FOLLOW TO CLOSE. THEY SEEM TO NOT UNDERSTAND THAT THERE IS NO VEHICLE IN FRONT OF OUR CAR. THIS COULD BE A PRETTY BAD SITUATION IF THE VEHICLE DESIDES TO SLAM ON THE BRAKES WITH A SEMI TRUCK BEHIND YOU. Look up ODI 11203827 at NHTSA ↗ ODI 11232837 · 3,000 mi FROM THE PARKING LOT OF A LARGE SHOPPING CENTER WE TRIED TO TURN ONTO THE MAIN ROAD. WE PRESSED THE GAS PEDAL AND STARTED TO ACCELERATE, WENT A FEW FEET AND THEN THE CAR SLAMMED ON THE BRAKES ITSELF WHEN WE WERE ABOUT HALFWAY INTO THE LANE. WE THEN HAD TO PRESS ON THE ACCELERATOR A FEW TIMES AND IT FINALLY KICKED IN AND STARTED MOVING AGAIN. THANKFULLY NO ONE WAS COMING IN THAT LLANE AS WE WERE STOPPED HALFWAY IN IT. THE SAME EXACT THING HAPPENED THE NEXT DAY AND THEN IT ALSO HAPPENED TWO TIMES IN REVERSE BACKING OUT OF A DRIVEWAY. Look up ODI 11232837 at NHTSA ↗
Electrical System	6,667–17,000 mi	10,250 mi	12	ODI 11254778 · 5,900 mi UPON ACCELERATING MY 2019 VW ATLAS DOWN AN EMPTY STREET BETWEEN 10 TO 20 MILES PER HOUR THE AUTONAMOUS EMERGENCY BRAKE SENSOR MALFUNCTIONED AND THE CAR SUDDENLY CAME TO A COMPLETE STOP JOLTING US FORWARD. IT WAS SO UNEXPECTED THAT MY HANDS SLIPPED OFF THE STEERING WHEEL AND LANDED ON THE DASH BOARD. THE HALT CAME WITH A VERY LOUD NOISE. AS I EXPLAINED TO THE DEALERSHIP TECHNICIAN AND VW CORPORATE OFFICE REGIONAL CASE MANAGER, THERE WAS NO VEHICLE IN FRONT OF ME. THERE WERE NO PEDESTRIANS, ANIMALS, OBSTACLES, ETC. ON THE ROADWAY. THE DAY WAS SUN… Look up ODI 11254778 at NHTSA ↗ ODI 11328796 · 6,889 mi WHILE DRIVING A WARNING BEGAN TO FLASH STATING,"ONLY EXIT VEHICLE IN PARK POSITION." THE A/C WILL NOT BLOW HARD AND THE HEATED SEATS NO LONGER WORK. I AM CONCERNED ABOUT ANYTHING ELSE ELECTRICAL IS NOT WORKING. WITH EQUIPPED LANE ASSIST, I AM CONCERNED ABOUT ITS ACCURACY. THE CURRENTLY HAVE ACKNOWLEDGED THE SAME ISSUE ON THE GTI. OCCURRED WHEN IN MOTION ON THE HIGHWAY. Look up ODI 11328796 at NHTSA ↗ ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗
Engine	1,025–12,625 mi	5,545 mi	18	ODI 11195840 · 150 mi BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE… Look up ODI 11195840 at NHTSA ↗ ODI 11241566 · 150 mi THIS IS A CONSISTENT ISSUE AND I'M WORRIED POWERTRAIN DAMAGE IS OCCURRING. WHEN ACCELERATING FROM STOPPED OR AT LOW SPEED THERE IS A VERY LOUD SCREENING / GRINDING SOUND COMING FROM THE POWERTRAIN / TRANSMISSION - POSSIBLY THE TORQUE CONVERTER. IT HAPPENS FREQUENTLY AND IS IS VERY NOTICEABLE, USUALLY WHEN THE VEHICLE STARTS TO ACCELERATE OR INCREASES ACCELERATION AT LOW SPEED THEN IT USUALLY GOES AWAY. I DESCRIBED THE TO TWO VW DEALERSHIP SERVICE DEPARTMENTS AND BOTH SAID "THEY HADN'T HEARD OF THAT ONE." I WAS IN FOR OTHER SERVICE AND WAS TOL… Look up ODI 11241566 at NHTSA ↗ ODI 11253697 · 4,200 mi ENGINE LIGHT IS ON... INTERIOR SMELLS LIKE GAS AND GAS GAGE IS SHOWING LOW LEVEL VERY FAST. Look up ODI 11253697 at NHTSA ↗
Unknown Or Other	490–5,350 mi	2,300 mi	19	ODI 11190850 · 700 mi WATER COLLECTING ON FRONT PASSENGER FLOORBOARD. A/C DRIP LINE PINCHED OR DAMAGED DURING ASSEMBLY IS THOUGHT TO BE RESPONSIBLE Look up ODI 11190850 at NHTSA ↗ ODI 11229146 · 325 mi ON THE TENTH DAY OF OWNING OUR BRAND NEW VEHICLE, WE WERE DRIVING DOWN HIGHWAY 74 AT 70 MILES PER HOUR. IT WAS THE FIRST TIME THIS VEHICLE HAS DRIVEN AT HIGHWAY SPEEDS FOR MORE THAN AN HOUR. THE WEATHER WAS SUNNY AND IN THE LOW 90S. ALL OF A SUDDEN WE HEARD A LOUD EXPLOSION SOUND AND THE FRONT PANEL OF OUR PANORAMIC SUNROOF HAD EXPLODED. THE SHADE WAS OPEN AND THE TEMPERED GLASS FELL ON OUR ENTIRE FAMILY INCLUDING TWO CHILDREN AGED 7 AND 4. THERE WAS NO IMPACT FROM AN OUTSIDE OBJECT. THE INITIAL PICTURE SHOWS WHAT IT LOOKED LIKE FROM INSIDE TH… Look up ODI 11229146 at NHTSA ↗ ODI 11243343 · 1,200 mi AUTO BRAKING SYSTEM CAUSES CAR TO BRAKE WHEN EXITING A DRIVEWAY. ALERTS TO THE ROAD AS AN OBSTACLE WHEN GOING DOWN AN INCLINE. THE SYSTEM READS ROAD AS AN OBSTACLE, LIKE A PERSON OR CAR. BRAKING SYSTEM CAUSES CAR TO BRAKE LEAVING DRIVEWAYS. CAR COMES TO A COMPLETE STOP, ENGINE CUTS OFF WITH CAR IN TRAFFIC - ONCOMING TRAFFIC. THIS IS THE BRAKE MANUEVERING SYSTEM - READS ROAD AS A HAZARD CAUSING THE CAR TO AUTOMATICALLY APPLY THE BRAKES. BRAKES ARE APPLIED SUDDENLY AND THE FORCE IS AS IF I AM BEING HIT AT A HIGH SPEED FROM BEHIND. THAT IS… Look up ODI 11243343 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	11,775–18,750 mi	13,500 mi	6	ODI 11373804 · 11,700 mi CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE… Look up ODI 11373804 at NHTSA ↗ ODI 11377290 · 5,000 mi ON NUMEROUS OCCASIONS OUR 2019 VW ATLAS SEL PREMIUM HAS ENGAGED THE BRAKES EVEN WHEN THERE ARE NO OBSTACLES TO AVOID CREATING A DANGEROUS, SCARY AND UNPREDICTABLE SENECIO FOR OUR FAMILY AND OTHER DRIVERS AROUND US. THE PROBLEMS WITH THE AUTOMATED BRAKING HAVE BEEN ATTRIBUTED BY SERVICE ADVISORS AS SOFTWARE ISSUES WITH 'FRONT ASSIST, MANEUVER BRAKING, AND/OR REMOTE START". Look up ODI 11377290 at NHTSA ↗ ODI 11378151 · 20,000 mi DRIVER EXPERIENCED TWO MALFUNCTIONS OF ADAS AUTOMATIC BRAKING SYSTEM DURING A SINGLE HIGHWAY TRIP. WITH NO CARS AHEAD, THE VEHICLE FLASHED THE BRAKING WARNING. A FEW MINUTES LATER IN THE TRIP, THE VEHICLE ENGAGED THE ADAS AUTOMATIC BRAKING, WITH NO VEHICLES AHEAD, AND INITIATED A HARD STOP WHILE AT HIGHWAY SPEEDS. ROAD CONDITIONS WERE CLEAR AND TEMPERATURES WERE ~50 . Look up ODI 11378151 at NHTSA ↗
Steering	4,600–30,750 mi	6,500 mi	12	ODI 11270130 · 4,800 mi AT DELIVERY (4400 MILES) AS THIS WAS A PROGRAM CAR, THE STEERING COLUMN CREEKS, POPS, AND CRACKLES WITH AT TIMES PRODUCES A LOW PITCH HIGH FREQUENCY MOAN/GROWN. THIS IS MOST NOTABLE AT LOW SPEEDS FOR THE CRACKLING NOISE, THE MOANING SOUND IS EVIDENT AT 60 MPH OR SO. I SHUT DOWN THE VEHICLE AND TOWED IT TO DEALERSHIP. STEERING FAILURE DID NOT OCCUR, BUT THE NOISES CREATED SAFETY CONCERN. THE SALESMAN CLAIMED THAT THIS WAS A OPERATIONAL CHARACTERISTIC OF THE VEHICLE Look up ODI 11270130 at NHTSA ↗ ODI 11298885 · 4,900 mi VEHICLE WOULD TURN OFF WHILE IN DRIVE. ORIGINALLY HAPPENED WHEN GOING IN REVERSE UP A HILL, VEHICLE WARNING TO PUT INTO PARK AND MANUALLY RESTART. HAPPENED 2 MORE TIMES AND WAS BROUGHT IN FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE. IT HAPPENED AGAIN AND WAS BROUGHT BACK TO THE DEALERSHIP. THEY CONTACTED VW AND RECOMMENDED THE FUEL PUMP BE REPLACED. THEY COMPLETED THE REPAIRS. THEN A WEEK LATER WHILE DRIVING ON THE PARKWAY AT APPROX. 75 MPH THE VEHICLE BEGAN SLOWING DOWN, I WAS DRIVING IN THE MIDDLE LANE, I WAS ABLE TO START … Look up ODI 11298885 at NHTSA ↗ ODI 11299741 · 3,000 mi WE PARKED THE CAR IN OUR GARAGE AND THE NEXT DAY WE GOT IN IT AND IT WOULD NOT START. THE CAR GAVE A WARNING OF STEERING COLUMN LOCKED. THIS CAR IS LESS THAN 3 MONTHS OLD AND UNDER 3,000 MILES. THE DEALERSHIP HAD TO ORDER AND REPLACE THE STEERING COLUMN. Look up ODI 11299741 at NHTSA ↗
Power Train	150–3,500 mi	1,000 mi	17	ODI 11195840 · 150 mi BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE… Look up ODI 11195840 at NHTSA ↗ ODI 11222091 · 50 mi ONE WEEK AFTER VEHICLE WAS PURCHASED NEW, IT BEGAN TO MAKE A GRINDING NOISE DURING THE FOLLOWING SCENARIOS: ACCELERATING FROM LOW SPEED / TAKING OFF FROM A STOP / AFTER VEHICLE TURNED OFF. VEHICLE WAS TAKEN TO DEALER BUT THEY WERE UNABLE TO DUPLICATE SOUND ON FIRST ATTEMPT. VEHICLE HAS AGAIN BEEN DROPPED OFF AT DEALER AS GRINDING NOISE CONTINUES AND GETS LOUDER AT TIMES. HAVE SEARCHED IN DIFFERENT FORUMS AND SOME STATE THAT IT IS RELATED TO THE VEHICLE NOT BEING PROPERLY PROGRAMMED TO SHIFT FROM 3RD TO 2ND WHEN SLOWING DOWN. INSTEAD IT SKIP… Look up ODI 11222091 at NHTSA ↗ ODI 11228874 · 1,500 mi 1) RADAR AUTO-BRAKE: WHEN PARALLEL PARKING AND BACKING ( GOING IN REVERSE ) PARALLEL TO THE CURB, AT MAYBE 2 MPH AND 10 INCHES FROM CURB, I GOT YELLOW STOP, STOP !!!!!!! MESSAGE FOLLOWED BY SENSATION OF HITTING AN OBJECT AND BEING THROWN INTO THE SEAT. ONLY THERE WAS NO OBJECT. RAN OUT OF A CAR, NOTHING AND NOBODY THERE, AT LEAST FOR 50 YARDS. AN AUTO-BRAKE ENGAGED. THAT IS REALLY BROKEN. INTERFERENCE CAUSED IT TO DO THAT ? OVERHEATED COMPUTER IN 90 DEGREE SUN ? 2) TRANSMISSION LOGIC: UNRELATED TO ABOVE, WHEN GOING IN SLOW TRAFFI… Look up ODI 11228874 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	2	None	ODI 11624599 I had just completed filling my car with gas and was still parked at the gas pump. The gas cap had been replaced and I got back into the car and started it. I thought that the engine had fully started, but when I shifted into drive, the engine sputtered a little. I put it back in park, and attempted to start the car again. There was a huge bang under the hood and a puff of smoke. Upon opening the hood, the cover over the intake manifold had exploded into pieces. There was enough force that one of the shards of plastic dented the hood from… Look up ODI 11624599 at NHTSA ↗ ODI 11627027 My vehicle cut off twice while idling. The 2nd time I was sitting at a red-light and it was very busy. There was no warning or lights that appeared on the dashboard. Although I currently use the automatic starter system, this should not be an issue that puts me and my family in unsafe conditions. This is the first time this has happened, so I have not taken it to the dealership. After chatting with other Atlas owners who are having the same issue, it was suggested to report the issue to you all. It is my perception that this becominga recall is… Look up ODI 11627027 at NHTSA ↗
2024-12	5	None	ODI 11628422 passenger side airbag sensor indicated problem. Sensor mat in the passenger side was replaced once, now it needs to be replaced again. Being told that because the repair was done 19 months ago it is out of parts warranty and my bumper to bumper is out of warranty. This is the SAME problem as the vehicles with a recall from VW. If the airbag does not inflate upon impact, it will kill the passenger. The repair is estimated at $800. This is an airbag, as safety issue. Look up ODI 11628422 at NHTSA ↗ ODI 11630803 While performing a low speed left hand turn the vehicle’s adaptive cruise control system falsely detected an imminent crash triggering the auto braking system and subsequently malfunctioned to release the vehicle’s side curtain airbags on both the passenger and driver side. The police were called and responded but no police report was prepared as there was determined to be no motor vehicle accident or property damage done (other than to the vehicle itself). The vehicle was taken to a dealer and a diagnostic test was performed, results attache… Look up ODI 11630803 at NHTSA ↗ ODI 11631324 2019 VW Atlas SE V6 fwd with 66,xxx miles USA. Just very recently at this mileage I experienced stalling at low speeds or coming to stop and engine has died on 2 occasions. Once reversing out of my driveway sand dealing getting reverse to neutral to eventually fully stop and to shift into drive as I occasionally do but this time the engine died as I shifted to neutral. No known warning lights at that time. Second time I came to slow and then stop at a median to u turn as I've done numerous times but while stopping there waiting for cross traffi… Look up ODI 11631324 at NHTSA ↗
2025-01	6	None	ODI 11633775 I have an error for my passenger airbag sensor, it is the same error that is present on current recalled Atlas models from the same year that I have, however; my vin is included. I would like some type of solution from the manufacturer to resolve this issue due to the current status and frequency of this issue on 2019 Atlas models Look up ODI 11633775 at NHTSA ↗ ODI 11634397 The magnetic chest clip does not stay clipped/locked. Can easily undo the chest clip without use of the buttons to release it. If car seat was in a crash, child may not be adequately restrained. Car seat has not been inspected by anyone other than parents, mother is a CPST though. Chicco is currently mailing out a replacement. Look up ODI 11634397 at NHTSA ↗ ODI 11634685 The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the remedy was available. The contact had not experienced a failure. Parts distr… Look up ODI 11634685 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	2	None	ODI 11648330 The car stalls when pulling out. We have had many close calls entering traffic and the car will not react to giving it gas. I’ve taken it to three dealers who all say it is not showing a code and they can’t get it to reproduce the problem. I bought the car new and it has less than 60,000 miles. It does it in all types of weather, extreme cold and hot weather, going uphill or downhill, several times stopping at the mailbox the engine dies and I have to restart. It does it even when the start-stop system is disengaged. There were no warning… Look up ODI 11648330 at NHTSA ↗ ODI 11648740 Steering rack and pinion (steering gear) is failing. There is a violent intermittent vibration in the steering wheel when driving. I have had an import repair shop check out the car - I did have some suspension work done on the rear as well as replaced the sway bars in the front (still had the vibration and it continues to worsen). After more review of the issue and numerous test drives it was determined that the steering rack and pinion was the issue and needed to be replaced. I authorized the shop to order the parts back in January, howev… Look up ODI 11648740 at NHTSA ↗
2025-04	5	None	ODI 11652680 Seatbelt sensor will not go off even when seal belt is fastened. Look up ODI 11652680 at NHTSA ↗ ODI 11653333 Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable reso… Look up ODI 11653333 at NHTSA ↗ ODI 11656356 Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue. Look up ODI 11656356 at NHTSA ↗
2025-05	14	None	ODI 11658420 I requested a repair for safety recall 69FB about a year ago and my dealer says that they still do not have the parts to make the repair. How can you decide that a problem may result in death or injury but not expedite the repair? Look up ODI 11658420 at NHTSA ↗ ODI 11659253 The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11659253 at NHTSA ↗ ODI 11659376 The vehicle was repaired under a recall for the link stabilizer in 2021. The vehicle is now making the same rattling sound that it made prior to being "fixed" by the recall. I would contend that the "fix" that was implemented did NOT correct the original problem. Look up ODI 11659376 at NHTSA ↗
2025-06	2	None	ODI 11668346 Rear coil spring failed under normal driving conditions. Previous recall on select 2019 Atlas models however my car was not included in the recall. Look up ODI 11668346 at NHTSA ↗ ODI 11670004 When coming to stop car will turn off at random. Car will still be in drive and alert comes up that says to restart the engine. Requires me to quickly put car in park and restart car in order to drive. This has happened numerous times for no apparent reason. Look up ODI 11670004 at NHTSA ↗
2025-07	6	None	ODI 11671001 ●Vehicle tries to pull me into a completely different lanes I have no intentions of trying to go into while on the highway ●Vehicle completely shut off WHILE DRIVING. Electrical panel flashed with all the lights then said to start Vehicle manually. ●Vehicle's gas saving feature when stopped, works intermittently and RANDOMLY, even with same applied brake pressure. Look up ODI 11671001 at NHTSA ↗ ODI 11671164 · 62,192 mi The contact owns a 2019 Volkswagen Atlas. While the contact's wife was driving at an undisclosed speed, the automatic braking system independently activated. No warning light was illuminated. In addition, the contact stated that the instrument cluster displayed two vehicles crashing. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had previously occurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,192. Look up ODI 11671164 at NHTSA ↗ ODI 11671833 Brake booster faulty, alert continuously came on and off while driving at different speeds created drastic changes in cars braking ability that were potentially hazardous if driver did not pull over. Look up ODI 11671833 at NHTSA ↗
2025-08	5	None	ODI 11679555 PODS system recall from 2023 was replaced, but now the same error message for the airbag not working for the front passenger air bag is now coming on again. VW dealership will not replace a second time, they are aware of the problem and have refused to help in any way. No passenger can be in the front passenger seat because the airbag does not turn on when the seat is occupied. Look up ODI 11679555 at NHTSA ↗ ODI 11679662 Car will randomly stop when using the auto start/stop feature. It can do this at slow speeds or when slowing down. Huge risk. Look up ODI 11679662 at NHTSA ↗ ODI 11682261 I was driving on the SB 55fwy in light stop and go traffic and had my ACC w/ traffic aware system engaged. My car was doing as it normally does, keeping a safe distance to the vehicle in front of me, automatically slowing, stopping and accelerating at a safe speed for the conditions. This feature I had been using on my car since I originally purchased it and paid for these safety features. When traffic was not stopped it was traveling between 15-20mph. All of the sudden my dashboard lit up with error messages, audible warnings, and check engine… Look up ODI 11682261 at NHTSA ↗
2025-09	4	None	ODI 11684734 · 101,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving approximately 65 MPH, the Central Warning Light illuminated. The contact arrived at the destination and turned off and restarted the vehicle, and the warning light was no longer illuminated. The contact stated that the same warning light illuminated several weeks later and remained illuminated even after turning off and restarting the vehicle. The vehicle was taken to a local dealer where it was diagnosed and determined that the fuel tank had experienced a minor col… Look up ODI 11684734 at NHTSA ↗ ODI 11685328 Rear coil spring broke under normal driving conditions. This vin # was not part of the original recall. And dealer refuses to help. This is an obvious issue that is the same as the original recall and this vin should be added and covered. Look up ODI 11685328 at NHTSA ↗ ODI 11685623 The sensors will cause the car to automatic brake when nothing is in front of it. It highly dangerous and could potential lead to a accident. this has happend multiple times since I purchased the car sind MArch 2021. I would say it happen at least once a month. Look up ODI 11685623 at NHTSA ↗
2025-10	3	None	ODI 11690908 I’ve consistently had a coolant leak with my engine water pump. Constantly have to refill the coolant. The reason I’m making this complaint is because yesterday October 1, 2025 I filled up my coolant and I drove a few miles to the grocery store and my coolant was empty and I got a coolant, low warning light and the coolant pump was completely empty. This is becoming very expensive and should not happen on a certified preowned vehicle with only 75,000 miles. Look up ODI 11690908 at NHTSA ↗ ODI 11695172 The electronic steering gear is malfunctioning and making a clicking sound when the steering wheel is turned at 90-degree angles in either direction. The dealership (Bud Brown VW, Olathe, KS) advised me that they have had 3 VW Atlas vehicles with the same problem over the past month. I believe this is a manufacturer defect that could cause loss of steering and potential injury or loss of life. Look up ODI 11695172 at NHTSA ↗ ODI 11696033 Water pump failure leading to replacemnet of of water pump and valve cover gasket on engine. 2019 Atlas vehicles have been covered in a recent settlement but my trim model did not qualify. Look up ODI 11696033 at NHTSA ↗
2025-11	3	None	ODI 11698595 In July 2022, VW replaced the cylinder head and gaskets of my 2019 VW Atlas due to warped head. The vehicle was brought in for service because the low coolant light was on. The repair was done under warranty. In January 2024, the low coolant light came on again 31k miles after the first repair. We were told it was normal for this vehicle to burn coolant. Service refilled coolant. Since that time customer would refill the coolant when the low coolant light came on which was approximately every 6 months. Customer made appointment to bring in … Look up ODI 11698595 at NHTSA ↗ ODI 11698880 The second row captains chair seat belt latch on the passenger side does not latch fully. It latches and can be pulled out by hand. If a wreck were to happen, the passenger would not be truly restrained causing bodily harm or death. The problem has been reproduced at a service center. It has not been inspected by police, insurance or representative. No warning lights or messages for the seat belt. The car will randomly stall while rpms are low, liking making a turn, pulling into a parking spot or stopped at a traffic light (while auto start/st… Look up ODI 11698880 at NHTSA ↗ ODI 11700286 My vehicle has P0420 and P0430 code errors, indicating a problem with the catalytic converters/emission system. There is a current recall on 2018 VW Atlas vehicles for this issue, but it does not include my vehicle. It appears this recall needs to be extended as the same issue is occurring on other 2018 VW Atlas vehicles. Look up ODI 11700286 at NHTSA ↗
2025-12	2	None	ODI 11704096 My engine light is on. I got a diagnostic test which shows the catalytic converter is failing (emissions related). This should be included in the current 2020 recall 24FK but my VIN is not included in the recall. I don't understand why it's currently not included. Can it be added? Look up ODI 11704096 at NHTSA ↗ ODI 11705935 The radio keeps turning off and on and random stuff keeps popping up on the dash I have read that atlas models from 2019 to 2023 have wiring harness issues why Is there no recall for this and all research I have done with what is going on is leading up to a wiring harness issue Look up ODI 11705935 at NHTSA ↗
2026-01	1	None	ODI 11708170 There is a yellow triangle on my dash and when the dealer did the troubleshooting they indicated that there is a fault in the system with the transmission shifter and a part is needed to correct the issue. The vehicle is just beyond the warrantee period with 39,000 miles. Look up ODI 11708170 at NHTSA ↗
2026-02	1	None	ODI 11721018 I am reporting a critical safety failure of the ABS wiring harness following service at Jim Ellis Volkswagen. I originally brought the vehicle in for a "Front Assist" safety light diagnostic. Immediately following the service, the ABS wiring harness failed, disabling my braking safety systems. The dealership is currently withholding the diagnostic report and technician notes that would confirm the state of the wiring harness during their inspection. This failure has rendered the vehicle undriveable and creates a severe safety risk to the driver… Look up ODI 11721018 at NHTSA ↗
2026-03	8	None	ODI 11721286 The week of February 23, 2026, the airbag warning light has come on in my dashboard advising that there is something wrong with my airbags. It has barely been 6-7 months (in August 2025 ) that my VW Atlas was serviced due to a recall specifically for the airbags and now an alert on my dash for this safety hazard is appearing again. I called my local dealer who told me as the recall was already serviced, there is nothing they can do as far as honoring it and I would need to pay. Prior to the recall I didn’t have an alert and now after it’s been … Look up ODI 11721286 at NHTSA ↗ ODI 11721328 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine and the HVAC systems. Specifically, a persistent "ghost misfire", where the engine vibrates and shudders without triggering a dashboard warning light, and a total heater failure. The vehicle is currently held at the dealership; all service records (RO# 367641, 367891, 367980, 368179) are available. 2. How was your safety or the safety of others put at risk? The "ghost misfire" causes shaking and hesitation during acceleration, creating… Look up ODI 11721328 at NHTSA ↗ ODI 11721334 The vehicle warning lights come on and off to make it seem like I am about to hit or to close to something when I am not moving at all. The vehicle putts and stalls while driving like it wants to cut off. It also does this when I am at a complete stop as well as if I am backing up Warning lights on the dash appear than disappear sometimes as well. Look up ODI 11721334 at NHTSA ↗
2026-04	2	None	ODI 11731449 2 fuel injectors have gone bad and 2 more are on their way out with 52,000 on the car. Just outside of the 6 year warranty. Look up ODI 11731449 at NHTSA ↗ ODI 11734857 I have a coolant leak. The first time presented to the VW service department, I was told it is a known issue and to add coolant if it isn’t a big leak or concern. I have been doing that, but now the leak is an everyday thing. I took it back to the service department and they said I need a new water pump and a belt. I asked about this known issue and they said I don’t qualify to have a recall for this. In researching this, I see because it is a known problem there is an extension of warranty to 8 years and 80,000 miles. My Atlas has 77,000 and I… Look up ODI 11734857 at NHTSA ↗
2026-05	8	None	ODI 11735294 Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic… Look up ODI 11735294 at NHTSA ↗ ODI 11735762 I took my 2019 Volkswagen Atlas to Family Volkswagen in [XXX] on April 28, 2026. They were supposed to fix my airbag recall and I told them many times about the issues i've been having that is tied to the carbon canister/ purge valve issues on my car (extended warranty (VWP-23-04) They disregarded every thing I told them about my fuel tank audibly popping out, the vacuum seal on my gas cap, the start/stop intermittently working. They are charging me a $225 diagnostic fee and saying they can't do anything about it because the codes are passive … Look up ODI 11735762 at NHTSA ↗ ODI 11736084 Both rear coils for my rear suspension broke at the same time. There was a recall for the 2019 VW Atlas back in January 2019 for rear suspension coils due to breakage. My vehicle was purchased in July of 2019. My VIN is not listed with the prior recall however I find it odd that after 56,000 miles both of my rear coils break at the same time. My car is used to travel to and from work on local roads (7.2 miles round trip). My vehicle is on its 3rd set of tires and I asked the VW dealership if there were any problems with my suspension because of… Look up ODI 11736084 at NHTSA ↗
2026-06	5	None	ODI 11742042 · 89,000 mi The contact owns 2019 Volkswagen Atlas. The contact stated while his wife was driving 45 MPH, she heard a clunking noise coming from the rear vehicle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the rear coil springs needed to be replaced. The vehicle was repaired as the rear coil springs are being repaired as of today. The contact related to the failure NHTSA Campaign Number:18V904000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The … Look up ODI 11742042 at NHTSA ↗ ODI 11743656 The air conditioning drain tube clogged and leaked into the air bag control module and caused an entire electrical failure in my car with air bag sensors, braking, windows rolling down, doors locking and unlocking automatically while driving, etc as well as the carpet getting mold. Look up ODI 11743656 at NHTSA ↗ ODI 11744272 Multiple occurrences where forward collision warning goes off with no vehicles Incident 1. 5/15/2026 Road: Highway I-94 Weather: Clear and sunny Condition: Cruise control on, light traffic, nearest vehicle at least 4 cars in front, 2 vehicles behind and to the right (fast lane), driving in the middle left lane. Forward collision warning went off and took cruise control off. No vehicles stopping in front of me. Incident 2. 6/3/2026 Road: Urban side streets Weather: Clear and sunny Condition: Coasting towards a roundabout approximately 200' from… Look up ODI 11744272 at NHTSA ↗
2026-07	6	None	ODI 11748444 · 70,800 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the rear driver’s side of the vehicle. While the contact's wife was driving, the contact entered the rear back seat of the vehicle, where the sound was more pronounced. While inspecting the vehicle, the contact inspected and hit the rear driver’s side coil spring, which made the same abnormal clicking sound. The contact verified that there was no abnormal sound coming from the rear passenger’s side … Look up ODI 11748444 at NHTSA ↗ ODI 11749786 Hello, The auto start stop function on my vehicle has malfunctioned. The vehicle will turn off when coming to a stop and I am not accelerating (making turns). The vehicle also would not remote start. This happens even when the auto start/stop function is off. When taken to my local Volkswagen for diagnosis, they stated a new battery was needed and that I also had a gas tank issue ( stated that is was collapsing and that it was an issue with a lot of those models). I got a new battery and the issue was fixed for about a week and then it starte… Look up ODI 11749786 at NHTSA ↗ ODI 11749975 Vehicle has been to VW at least 10 times for same issue since 2021. Stalls at low speeds like in traffic or driving around neighborhood, and while decelerating from higher speeds causing a dangerous safety issue. Several components replaced some like the fuel evap canister and purge valve numerous times. Symptoms clear up for days or weeks at a time and than return. VW has been unable to correct this or or find cause, has had an “engineer” from VW look at it and cannot correct cause, only symptoms which than return. Evap canister and purge valv… Look up ODI 11749975 at NHTSA ↗
2026-08	6	None	ODI 11754957 The airbag error light in the vehicle came on. I took it to the dealership where the vehicle was purchased. They are charging $300.+ per hour to repair the issue. The vehicle has never been in an accident. The airbag has never been deployed. Look up ODI 11754957 at NHTSA ↗ ODI 11757598 Engine/Fuel injectors causing SUV to cut off at intersections or backing up in road causing a safety risk of getting hit and I know because it has happened to me. Look up ODI 11757598 at NHTSA ↗ ODI 11757719 · 148,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The vehicle was driven to the shoulder of the road. The contact stated that while inspecting the vehicle, the driver's side of the vehicle was leaning. The failure had occurred while the contact and minor children were on vacation and were traveling. The vehicle was towed to the dealer, where it was diagnosed with a detached coil spring. The contact was informed that the coil spring… Look up ODI 11757719 at NHTSA ↗
2026-09	7	26V590000	ODI 11764009 · 83,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that while the vehicle was being serviced under a recall, the dealer discovered that the front passenger's side stabilizer bar end links were missing. The contact associated the failure with Volkswagen Service Action Code: 40R1 (Front Stabilizer Coupling Rod); however, the dealer informed the contact that the repair was not covered because the VIN was not included in the service action. The vehicle was repaired. Additionally, the contact stated that prior to the dealer's assessment, t… Look up ODI 11764009 at NHTSA ↗ ODI 11764912 May 2026 The entire steering rack assembly required replacement by the Volkswagen dealer. The vehicle was purchased from new in 2019. I’m the original owner of the vehicle, do mostly highway driving, and I have always serviced the vehicle appropriately. This was an expensive repair and seems rather unusual. I was notified that there are many complaints from owners for this type of problem. Look up ODI 11764912 at NHTSA ↗ ODI 11765298 The car began to make a clacking or popping sound in the steering rack area. Mostly at slow speeds, when turning. The car began exhibiting a steering wobble at very slow speeds, but felt loose at higher speeds. Initially I believed it might be a worn tie rod, but upon inspection I found the entire steering rack to be loose from the subframe. There is a recall bulletin for a corroded bolt that may break loose from the rack/subframe, but currently it is not showing for my vin. I believe that this exact issue is effecting my vehicle and would lik… Look up ODI 11765298 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 109 complaints · 2023: 95 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	30	60	109
2023	28	68	95

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	180	0	3
2023	131	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Service Brakes	Electrical System	Engine	Unknown Or Other	Forward Collision Avoidance: Automatic Emergency Braking	Steering	Power Train
Air Bags	—	3 ODI 11459018 My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident. Look up ODI 11459018 at NHTSA ↗ ODI 11462705 1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard.… Look up ODI 11462705 at NHTSA ↗ ODI 11568933 Electronic Brake keeps activating on its own. Passenger airbag warning light goes off when no one is in the seat. Look up ODI 11568933 at NHTSA ↗	10 ODI 11455355 In Jan 2022, the air bag system error light lit up at start-up and remained lit. A first-available dealer appointment was made for 1/28, two weeks away. During those two weeks, the car started to issue a burst of random alerts during cold startup - driver door contact switch failure, cruise control (ACC) failure, start/stop system failure, and the rear driver side window would roll down several inches. Shutting off and restarting the car solved these alerts. The car was inspected on Jan 28; the dealer confirmed a faulty wiring harness in the … Look up ODI 11455355 at NHTSA ↗ ODI 11457566 Windows roll down by themselves. Parking brake applies itself without warning. Multiple warning lights saying parking brake error, start stop error, hill assist error, window sensor code, and constant dinging. Hill assist will come on even when not on a hill jarring you at higher speeds. Airbags deployed late during no fault Accident. The flaws in the vehicle didn’t cause the car accident, yet it wasn’t protecting me as it should have, but could very well cause an accident with the abrupt stopping, for no reason. I do have videos of the caut… Look up ODI 11457566 at NHTSA ↗ ODI 11461388 First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en… Look up ODI 11461388 at NHTSA ↗	2 ODI 11461388 First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en… Look up ODI 11461388 at NHTSA ↗ ODI 11538423 · 29,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonab… Look up ODI 11538423 at NHTSA ↗	3 ODI 11527278 The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just… Look up ODI 11527278 at NHTSA ↗ ODI 11656356 Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue. Look up ODI 11656356 at NHTSA ↗ ODI 11743656 The air conditioning drain tube clogged and leaked into the air bag control module and caused an entire electrical failure in my car with air bag sensors, braking, windows rolling down, doors locking and unlocking automatically while driving, etc as well as the carpet getting mold. Look up ODI 11743656 at NHTSA ↗	4 ODI 11480649 · 15,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the … Look up ODI 11480649 at NHTSA ↗ ODI 11482796 1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off Look up ODI 11482796 at NHTSA ↗ ODI 11486804 Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Ha… Look up ODI 11486804 at NHTSA ↗	0	1 ODI 11563893 The transmission at low speeds, while accelerating makes a grinding noise Look up ODI 11563893 at NHTSA ↗
Service Brakes	3 ODI 11459018 My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident. Look up ODI 11459018 at NHTSA ↗ ODI 11462705 1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard.… Look up ODI 11462705 at NHTSA ↗ ODI 11568933 Electronic Brake keeps activating on its own. Passenger airbag warning light goes off when no one is in the seat. Look up ODI 11568933 at NHTSA ↗	—	24 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11254778 · 5,900 mi UPON ACCELERATING MY 2019 VW ATLAS DOWN AN EMPTY STREET BETWEEN 10 TO 20 MILES PER HOUR THE AUTONAMOUS EMERGENCY BRAKE SENSOR MALFUNCTIONED AND THE CAR SUDDENLY CAME TO A COMPLETE STOP JOLTING US FORWARD. IT WAS SO UNEXPECTED THAT MY HANDS SLIPPED OFF THE STEERING WHEEL AND LANDED ON THE DASH BOARD. THE HALT CAME WITH A VERY LOUD NOISE. AS I EXPLAINED TO THE DEALERSHIP TECHNICIAN AND VW CORPORATE OFFICE REGIONAL CASE MANAGER, THERE WAS NO VEHICLE IN FRONT OF ME. THERE WERE NO PEDESTRIANS, ANIMALS, OBSTACLES, ETC. ON THE ROADWAY. THE DAY WAS SUN… Look up ODI 11254778 at NHTSA ↗ ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗	3 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11458768 Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the… Look up ODI 11458768 at NHTSA ↗ ODI 11507927 My vehicle has completely just shut down atleast five times since owing it. I have a special needs son who is in the vehicle with me all the time. The vehicle engine will shut down with no warning and not restart. Traffic behind me not aware that my vehicle has shut down after the light has turned green. It has shut down at various times in the middle of traffic. I’m fearful for myself and child that an accident is just a matter of time. I read complaints from others who state they have experienced the same problem. I’m concerned for the SAFE… Look up ODI 11507927 at NHTSA ↗	9 ODI 11243343 · 1,200 mi AUTO BRAKING SYSTEM CAUSES CAR TO BRAKE WHEN EXITING A DRIVEWAY. ALERTS TO THE ROAD AS AN OBSTACLE WHEN GOING DOWN AN INCLINE. THE SYSTEM READS ROAD AS AN OBSTACLE, LIKE A PERSON OR CAR. BRAKING SYSTEM CAUSES CAR TO BRAKE LEAVING DRIVEWAYS. CAR COMES TO A COMPLETE STOP, ENGINE CUTS OFF WITH CAR IN TRAFFIC - ONCOMING TRAFFIC. THIS IS THE BRAKE MANUEVERING SYSTEM - READS ROAD AS A HAZARD CAUSING THE CAR TO AUTOMATICALLY APPLY THE BRAKES. BRAKES ARE APPLIED SUDDENLY AND THE FORCE IS AS IF I AM BEING HIT AT A HIGH SPEED FROM BEHIND. THAT IS… Look up ODI 11243343 at NHTSA ↗ ODI 11328322 · 8,600 mi WHILE DRIVING AT LOW SPEEDS, EXITING A PARKING LOT WITH A DOWNWARD SLOPE TOWARDS A STREET, THE CAR'S AUTONOMOUS EMERGENCY BRAKING SYSTEM ACTIVATED, IMMEDIATELY CAUSING THE VEHICLE STOP UNEXPECTEDLY. NO OTHER CAR WAS IN FRONT OF THE VEHICLE, INDICATING THAT THE SYSTEM PERCEIVES THE ROAD AS AN OBSTACLE. THE UNEXPECTED STOP CAUSED ANOTHER VEHICLE BEHIND ME TO NEARLY REAR-END MY VEHICLE. ADDITIONALLY, THEY AEB SYSTEM DID NOT ALLOW ME TO QUICKLY RESTART ACCELERATION, WHICH LEFT ME TEMPORARILY STRANDED FOR A COUPLE SECOND PERPENDICULAR TO THE STRE… Look up ODI 11328322 at NHTSA ↗ ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗	13 ODI 11373804 · 11,700 mi CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE… Look up ODI 11373804 at NHTSA ↗ ODI 11451311 9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in … Look up ODI 11451311 at NHTSA ↗ ODI 11453055 I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay h… Look up ODI 11453055 at NHTSA ↗	1 ODI 11736101 We purchased a 2019 Atlas in 2020 and recently had to take it to the dealership in [XXX] multiple times with no answers as to why the steering is shaking and the car vibrating at speeds over 50 mph. Apparently according to this complaint link, [XXX] it is very common and consumers have had the same poor response from their dealerships to fix this safety concern. I got a quite (PARTS ONLY) for $1181.85 and feel there is no way we are responsible for this cost to resolve an Atlas safety issue after expressing concern over and over and over aga… Look up ODI 11736101 at NHTSA ↗	4 ODI 11342082 · 4,000 mi WHILE EXITING PARKING LOTS AT LOW SPEEDS, THE BRAKING SYSTEM SLAMMED ON THE BRAKES BRINGING MY CAR TO A COMPLETE STOP. ONE EXIT HAD SOMEWHAT OF A STEEP SLOPE , THE OTHER ONE WAS ALMOST FLAT. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE EASILY BEEN REAR ENDED SINCE NOTHING WAS AROUND ME AND NOTHING ELSE COULD HAVE CAUSED THE BRAKES TO SLAM ON. CAR IS ALSO VERY JERKY WHILE ACCELERATING OR BRAKING. JERKS THROUGH THE GEARS AND THEN JERKS WHILE BRAKING. THIS HAPPENS AT LOW SPEEDS, MOST PREVALENT IN NEIGHBORHOODS GOING OVER BUMPS OR SLOWING FOR ST… Look up ODI 11342082 at NHTSA ↗ ODI 11348391 · 500 mi CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . TH… Look up ODI 11348391 at NHTSA ↗ ODI 11416367 · 43,330 mi INTERMITTENTLY, WHEN I GOT TO APPLY THE BRAKES MOVING FORWARD OR TURNING, THE VEHICLE SOUNDS LIKE GRINDING OR RUBBING IN THE FRONT AXLE Look up ODI 11416367 at NHTSA ↗
Electrical System	10 ODI 11455355 In Jan 2022, the air bag system error light lit up at start-up and remained lit. A first-available dealer appointment was made for 1/28, two weeks away. During those two weeks, the car started to issue a burst of random alerts during cold startup - driver door contact switch failure, cruise control (ACC) failure, start/stop system failure, and the rear driver side window would roll down several inches. Shutting off and restarting the car solved these alerts. The car was inspected on Jan 28; the dealer confirmed a faulty wiring harness in the … Look up ODI 11455355 at NHTSA ↗ ODI 11457566 Windows roll down by themselves. Parking brake applies itself without warning. Multiple warning lights saying parking brake error, start stop error, hill assist error, window sensor code, and constant dinging. Hill assist will come on even when not on a hill jarring you at higher speeds. Airbags deployed late during no fault Accident. The flaws in the vehicle didn’t cause the car accident, yet it wasn’t protecting me as it should have, but could very well cause an accident with the abrupt stopping, for no reason. I do have videos of the caut… Look up ODI 11457566 at NHTSA ↗ ODI 11461388 First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en… Look up ODI 11461388 at NHTSA ↗	24 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11254778 · 5,900 mi UPON ACCELERATING MY 2019 VW ATLAS DOWN AN EMPTY STREET BETWEEN 10 TO 20 MILES PER HOUR THE AUTONAMOUS EMERGENCY BRAKE SENSOR MALFUNCTIONED AND THE CAR SUDDENLY CAME TO A COMPLETE STOP JOLTING US FORWARD. IT WAS SO UNEXPECTED THAT MY HANDS SLIPPED OFF THE STEERING WHEEL AND LANDED ON THE DASH BOARD. THE HALT CAME WITH A VERY LOUD NOISE. AS I EXPLAINED TO THE DEALERSHIP TECHNICIAN AND VW CORPORATE OFFICE REGIONAL CASE MANAGER, THERE WAS NO VEHICLE IN FRONT OF ME. THERE WERE NO PEDESTRIANS, ANIMALS, OBSTACLES, ETC. ON THE ROADWAY. THE DAY WAS SUN… Look up ODI 11254778 at NHTSA ↗ ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗	—	17 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗ ODI 11457407 The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. VW has not been able to fix the issues Look up ODI 11457407 at NHTSA ↗	10 ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗ ODI 11386994 · 10,555 mi THE REAR WINDOW ROLLS DOWN BY ITSELF WITH NOBODY TOUCHING ANY OF THE BUTTONS. THE LIGHT POPS UP ON THE DASH AND SAYS FAULTY ELECTRICAL. THE VEHICLE WAS IN MOTION, IN THE CITY. THE VEHICLE WILL SUDDENLY ATTEMPT TO STOP IN THE MIDDLE OF A DRIVE/MIDDLE OF THE ROAD. ALMOST AS IF THE EMERGENCY BREAK HAS BEEN PULLED, ONLY NOBODY HAS TOUCHED IT. THE EMERGENCY BRAKE LIGHT DOES COME ON. AGAIN, IN MOTION, ON THE HIGHWAY (HAS HAPPENED A FEW TIMES). NOW, THE REMOTE START DOES NOT WORK. Look up ODI 11386994 at NHTSA ↗	8 ODI 11451311 9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in … Look up ODI 11451311 at NHTSA ↗ ODI 11458071 I originally filed a complaint regarding my vehicle wiring harness issue which has been recalled recently. It is stated "no fix is available" at this time. My Atlas has been at the dealer for 57 days as of today. SMITH VW let me know that they have received a wiring harness to replace in my vehicle.... but WHY if the recall specifically states " NO FIX is available". Is another defective wiring harness being installed as a short term remedy?I told VW corporate I was contacting an attorney for assistance on Tuesday AM, 24 hours later the part m… Look up ODI 11458071 at NHTSA ↗ ODI 11459464 I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the Ken Garff VW dealership in Orem, UT. They said this is a known problem by VW corporate, but the do not… Look up ODI 11459464 at NHTSA ↗	1 ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗	4 ODI 11457407 The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. VW has not been able to fix the issues Look up ODI 11457407 at NHTSA ↗ ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗ ODI 11462137 I bought the car new 2 years ago and the issues began around 11k miles and have continued every several months to it is current 45k mileage. On 4 occasions my car has powered down while driving speeds approximately 60mph and began shaking with the EPC and check engine light becoming illuminated. Of those occasions, 3 of which I was able to get the car to the side of the road and restart it to get to a servicer. 1 of those times I had to have to towed. On the fifth occasion the car began shaking and worsened with accelaration with both the ch… Look up ODI 11462137 at NHTSA ↗
Engine	2 ODI 11461388 First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en… Look up ODI 11461388 at NHTSA ↗ ODI 11538423 · 29,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonab… Look up ODI 11538423 at NHTSA ↗	3 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11458768 Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the… Look up ODI 11458768 at NHTSA ↗ ODI 11507927 My vehicle has completely just shut down atleast five times since owing it. I have a special needs son who is in the vehicle with me all the time. The vehicle engine will shut down with no warning and not restart. Traffic behind me not aware that my vehicle has shut down after the light has turned green. It has shut down at various times in the middle of traffic. I’m fearful for myself and child that an accident is just a matter of time. I read complaints from others who state they have experienced the same problem. I’m concerned for the SAFE… Look up ODI 11507927 at NHTSA ↗	17 ODI 11190934 MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL Look up ODI 11190934 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗ ODI 11457407 The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. VW has not been able to fix the issues Look up ODI 11457407 at NHTSA ↗	—	6 ODI 11253697 · 4,200 mi ENGINE LIGHT IS ON... INTERIOR SMELLS LIKE GAS AND GAS GAGE IS SHOWING LOW LEVEL VERY FAST. Look up ODI 11253697 at NHTSA ↗ ODI 11253796 · 100 mi THE GAS CONSUMPTION IS BELOW WHAT VOLKSWAGEN CLAIMS AND ADVERTISES. OUR CAR AVERAGES 14 MPG INSTEAD OF 19 MPG. ON USER FORUMS, OTHER ATLAS OWNERS HAVE COMPLAINED ABOUT AVERAGING 14 MPG. WHEN WE PUT THE CAR IN REVERSE, IT STARTS TO ROLL FORWARD. THE TRANSMISSION JOLTS WHILE DRIVING. SINCE WE GOT THE CAR, THE CHECK ENGINE LIGHT HAS BEEN ON FOR AN EVAP LEAK. THE DEALERSHIP "FIXED" IT. HOWEVER, SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT CAME BACK ON. Look up ODI 11253796 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗	2 ODI 11458768 Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the… Look up ODI 11458768 at NHTSA ↗ ODI 11552048 My '19' Atlas had given me several issues after 2 years. The engine light has illuminated several times. Im not sure if is just being reset or if the problem is actually being fixed. At any rate, I have continuously complained about smelling coolant since Feb 21. Only to bring vehicle in, have the coolant topped off, and hear it's nothing's wrong. It has been checked and inspected and yet there has been no headway of the originating of the issue. The dealer has changed the canister & head gasket a few times (even speculated water pump issues).… Look up ODI 11552048 at NHTSA ↗	0	9 ODI 11195840 · 150 mi BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE… Look up ODI 11195840 at NHTSA ↗ ODI 11241566 · 150 mi THIS IS A CONSISTENT ISSUE AND I'M WORRIED POWERTRAIN DAMAGE IS OCCURRING. WHEN ACCELERATING FROM STOPPED OR AT LOW SPEED THERE IS A VERY LOUD SCREENING / GRINDING SOUND COMING FROM THE POWERTRAIN / TRANSMISSION - POSSIBLY THE TORQUE CONVERTER. IT HAPPENS FREQUENTLY AND IS IS VERY NOTICEABLE, USUALLY WHEN THE VEHICLE STARTS TO ACCELERATE OR INCREASES ACCELERATION AT LOW SPEED THEN IT USUALLY GOES AWAY. I DESCRIBED THE TO TWO VW DEALERSHIP SERVICE DEPARTMENTS AND BOTH SAID "THEY HADN'T HEARD OF THAT ONE." I WAS IN FOR OTHER SERVICE AND WAS TOL… Look up ODI 11241566 at NHTSA ↗ ODI 11283017 · 1,000 mi WHEN THE VEHICLE COMES TO A STOP AND THE AUTO START/STOP ACTIVATES, THE VEHICLE WILL SOMETIMES NOT AUTO RESTART AND WILL DISPLAY, "PLEASE MANUALLY RESTART THE ENGINE". IN ORDER TO FOLLOW THE PROMPTS AND START THE VEHICLE AGAIN, YOU HAVE TO PUT THE VEHICLE IN PARK AND PUSH THE IGNITION BUTTON. I WAS ABLE TO RECREATE THIS ISSUE 100% OF THE TIME BY COMING TO A STOP, HAVING THE IGNITION AUTO STOP AND THEN REMOVING MY SEAT BELT (LIKE YOU OFTEN DO IN A DRIVE-THRU TO GET YOUR WALLET OUT OF YOUR BACK POCKET). I'VE ALSO FOUND THAT EVEN THOUGH THE VEHICL… Look up ODI 11283017 at NHTSA ↗
Unknown Or Other	3 ODI 11527278 The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just… Look up ODI 11527278 at NHTSA ↗ ODI 11656356 Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue. Look up ODI 11656356 at NHTSA ↗ ODI 11743656 The air conditioning drain tube clogged and leaked into the air bag control module and caused an entire electrical failure in my car with air bag sensors, braking, windows rolling down, doors locking and unlocking automatically while driving, etc as well as the carpet getting mold. Look up ODI 11743656 at NHTSA ↗	9 ODI 11243343 · 1,200 mi AUTO BRAKING SYSTEM CAUSES CAR TO BRAKE WHEN EXITING A DRIVEWAY. ALERTS TO THE ROAD AS AN OBSTACLE WHEN GOING DOWN AN INCLINE. THE SYSTEM READS ROAD AS AN OBSTACLE, LIKE A PERSON OR CAR. BRAKING SYSTEM CAUSES CAR TO BRAKE LEAVING DRIVEWAYS. CAR COMES TO A COMPLETE STOP, ENGINE CUTS OFF WITH CAR IN TRAFFIC - ONCOMING TRAFFIC. THIS IS THE BRAKE MANUEVERING SYSTEM - READS ROAD AS A HAZARD CAUSING THE CAR TO AUTOMATICALLY APPLY THE BRAKES. BRAKES ARE APPLIED SUDDENLY AND THE FORCE IS AS IF I AM BEING HIT AT A HIGH SPEED FROM BEHIND. THAT IS… Look up ODI 11243343 at NHTSA ↗ ODI 11328322 · 8,600 mi WHILE DRIVING AT LOW SPEEDS, EXITING A PARKING LOT WITH A DOWNWARD SLOPE TOWARDS A STREET, THE CAR'S AUTONOMOUS EMERGENCY BRAKING SYSTEM ACTIVATED, IMMEDIATELY CAUSING THE VEHICLE STOP UNEXPECTEDLY. NO OTHER CAR WAS IN FRONT OF THE VEHICLE, INDICATING THAT THE SYSTEM PERCEIVES THE ROAD AS AN OBSTACLE. THE UNEXPECTED STOP CAUSED ANOTHER VEHICLE BEHIND ME TO NEARLY REAR-END MY VEHICLE. ADDITIONALLY, THEY AEB SYSTEM DID NOT ALLOW ME TO QUICKLY RESTART ACCELERATION, WHICH LEFT ME TEMPORARILY STRANDED FOR A COUPLE SECOND PERPENDICULAR TO THE STRE… Look up ODI 11328322 at NHTSA ↗ ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗	10 ODI 11330388 · 1 mi WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. … Look up ODI 11330388 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗ ODI 11386994 · 10,555 mi THE REAR WINDOW ROLLS DOWN BY ITSELF WITH NOBODY TOUCHING ANY OF THE BUTTONS. THE LIGHT POPS UP ON THE DASH AND SAYS FAULTY ELECTRICAL. THE VEHICLE WAS IN MOTION, IN THE CITY. THE VEHICLE WILL SUDDENLY ATTEMPT TO STOP IN THE MIDDLE OF A DRIVE/MIDDLE OF THE ROAD. ALMOST AS IF THE EMERGENCY BREAK HAS BEEN PULLED, ONLY NOBODY HAS TOUCHED IT. THE EMERGENCY BRAKE LIGHT DOES COME ON. AGAIN, IN MOTION, ON THE HIGHWAY (HAS HAPPENED A FEW TIMES). NOW, THE REMOTE START DOES NOT WORK. Look up ODI 11386994 at NHTSA ↗	6 ODI 11253697 · 4,200 mi ENGINE LIGHT IS ON... INTERIOR SMELLS LIKE GAS AND GAS GAGE IS SHOWING LOW LEVEL VERY FAST. Look up ODI 11253697 at NHTSA ↗ ODI 11253796 · 100 mi THE GAS CONSUMPTION IS BELOW WHAT VOLKSWAGEN CLAIMS AND ADVERTISES. OUR CAR AVERAGES 14 MPG INSTEAD OF 19 MPG. ON USER FORUMS, OTHER ATLAS OWNERS HAVE COMPLAINED ABOUT AVERAGING 14 MPG. WHEN WE PUT THE CAR IN REVERSE, IT STARTS TO ROLL FORWARD. THE TRANSMISSION JOLTS WHILE DRIVING. SINCE WE GOT THE CAR, THE CHECK ENGINE LIGHT HAS BEEN ON FOR AN EVAP LEAK. THE DEALERSHIP "FIXED" IT. HOWEVER, SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT CAME BACK ON. Look up ODI 11253796 at NHTSA ↗ ODI 11354563 · 23,000 mi THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOM… Look up ODI 11354563 at NHTSA ↗	—	2 ODI 11453055 I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay h… Look up ODI 11453055 at NHTSA ↗ ODI 11457666 Windows- The drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75MPH at the time. This happened on 2 separate occasions. My vehicle has braked extremely hard on numerous occasions. Two of those times I was traveling on Interstate 40 going at approx 65MPH. I have had taken my vehicle in for a "software update" on my cruise control and on my air bags. The unlock feature doesn't always work. This vehicle seems to have a lot of electrical issues. Look up ODI 11457666 at NHTSA ↗	5 ODI 11291335 I BOUGHT MY BRAND NEW ATLAS IN OCTOBER. WE DECIDED ON ATLAS DUE TO THE GREAT SAFETY RATINGS. WITHIN A FEW WEEKS, THE ATLAS WAS IN THE SHOP FOR O2 SENSOR #1. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. A FEW WEEKS LATER IT WAS IN FOR REPLACEMENT OF STEERING RACK. THE EXTREMELY LOUD NOISES STARTED WHILE DRIVING ON A STATE ROAD. A FEW WEEKS AFTER THAT THE SECOND O2 SENSOR REPLACED. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. NOW I HAVE AN APPOINTMENT TO BRING IT IN ON MONDAY BECAUSE THE REMOTE START THAT I USE EVERY MORNIN… Look up ODI 11291335 at NHTSA ↗ ODI 11298885 · 4,900 mi VEHICLE WOULD TURN OFF WHILE IN DRIVE. ORIGINALLY HAPPENED WHEN GOING IN REVERSE UP A HILL, VEHICLE WARNING TO PUT INTO PARK AND MANUALLY RESTART. HAPPENED 2 MORE TIMES AND WAS BROUGHT IN FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE. IT HAPPENED AGAIN AND WAS BROUGHT BACK TO THE DEALERSHIP. THEY CONTACTED VW AND RECOMMENDED THE FUEL PUMP BE REPLACED. THEY COMPLETED THE REPAIRS. THEN A WEEK LATER WHILE DRIVING ON THE PARKWAY AT APPROX. 75 MPH THE VEHICLE BEGAN SLOWING DOWN, I WAS DRIVING IN THE MIDDLE LANE, I WAS ABLE TO START … Look up ODI 11298885 at NHTSA ↗ ODI 11587078 The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then. Look up ODI 11587078 at NHTSA ↗	3 ODI 11281763 · 21 mi WE BOUGHT THIS NEW VEHICLE ON NOVEMBER 8, 2019. AN EXTREMELY STRONG ODOR PROTRUDED FROM THIS VEHICLE INSIDE THE CABIN WHEN THE VEHICLE WAS IDLING AND WHEN TURNED OFF. IT SMELLED LIKE BURNING PAINT OR AN ENGINE BURNING SMELL. IT WAS NAUSEATING AND MADE MY SIX YEAR OLD SON VERY SICK. THIS WAS OUR PRIMARY AND MOST IMPORTANT, VITAL CONCERN AND WORRY. Look up ODI 11281763 at NHTSA ↗ ODI 11348391 · 500 mi CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . TH… Look up ODI 11348391 at NHTSA ↗ ODI 11735294 Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic… Look up ODI 11735294 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	4 ODI 11480649 · 15,000 mi The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the … Look up ODI 11480649 at NHTSA ↗ ODI 11482796 1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off Look up ODI 11482796 at NHTSA ↗ ODI 11486804 Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Ha… Look up ODI 11486804 at NHTSA ↗	13 ODI 11373804 · 11,700 mi CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE… Look up ODI 11373804 at NHTSA ↗ ODI 11451311 9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in … Look up ODI 11451311 at NHTSA ↗ ODI 11453055 I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay h… Look up ODI 11453055 at NHTSA ↗	8 ODI 11451311 9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in … Look up ODI 11451311 at NHTSA ↗ ODI 11458071 I originally filed a complaint regarding my vehicle wiring harness issue which has been recalled recently. It is stated "no fix is available" at this time. My Atlas has been at the dealer for 57 days as of today. SMITH VW let me know that they have received a wiring harness to replace in my vehicle.... but WHY if the recall specifically states " NO FIX is available". Is another defective wiring harness being installed as a short term remedy?I told VW corporate I was contacting an attorney for assistance on Tuesday AM, 24 hours later the part m… Look up ODI 11458071 at NHTSA ↗ ODI 11459464 I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the Ken Garff VW dealership in Orem, UT. They said this is a known problem by VW corporate, but the do not… Look up ODI 11459464 at NHTSA ↗	2 ODI 11458768 Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the… Look up ODI 11458768 at NHTSA ↗ ODI 11552048 My '19' Atlas had given me several issues after 2 years. The engine light has illuminated several times. Im not sure if is just being reset or if the problem is actually being fixed. At any rate, I have continuously complained about smelling coolant since Feb 21. Only to bring vehicle in, have the coolant topped off, and hear it's nothing's wrong. It has been checked and inspected and yet there has been no headway of the originating of the issue. The dealer has changed the canister & head gasket a few times (even speculated water pump issues).… Look up ODI 11552048 at NHTSA ↗	2 ODI 11453055 I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay h… Look up ODI 11453055 at NHTSA ↗ ODI 11457666 Windows- The drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75MPH at the time. This happened on 2 separate occasions. My vehicle has braked extremely hard on numerous occasions. Two of those times I was traveling on Interstate 40 going at approx 65MPH. I have had taken my vehicle in for a "software update" on my cruise control and on my air bags. The unlock feature doesn't always work. This vehicle seems to have a lot of electrical issues. Look up ODI 11457666 at NHTSA ↗	—	0	0
Steering	0	1 ODI 11736101 We purchased a 2019 Atlas in 2020 and recently had to take it to the dealership in [XXX] multiple times with no answers as to why the steering is shaking and the car vibrating at speeds over 50 mph. Apparently according to this complaint link, [XXX] it is very common and consumers have had the same poor response from their dealerships to fix this safety concern. I got a quite (PARTS ONLY) for $1181.85 and feel there is no way we are responsible for this cost to resolve an Atlas safety issue after expressing concern over and over and over aga… Look up ODI 11736101 at NHTSA ↗	1 ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗	0	5 ODI 11291335 I BOUGHT MY BRAND NEW ATLAS IN OCTOBER. WE DECIDED ON ATLAS DUE TO THE GREAT SAFETY RATINGS. WITHIN A FEW WEEKS, THE ATLAS WAS IN THE SHOP FOR O2 SENSOR #1. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. A FEW WEEKS LATER IT WAS IN FOR REPLACEMENT OF STEERING RACK. THE EXTREMELY LOUD NOISES STARTED WHILE DRIVING ON A STATE ROAD. A FEW WEEKS AFTER THAT THE SECOND O2 SENSOR REPLACED. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. NOW I HAVE AN APPOINTMENT TO BRING IT IN ON MONDAY BECAUSE THE REMOTE START THAT I USE EVERY MORNIN… Look up ODI 11291335 at NHTSA ↗ ODI 11298885 · 4,900 mi VEHICLE WOULD TURN OFF WHILE IN DRIVE. ORIGINALLY HAPPENED WHEN GOING IN REVERSE UP A HILL, VEHICLE WARNING TO PUT INTO PARK AND MANUALLY RESTART. HAPPENED 2 MORE TIMES AND WAS BROUGHT IN FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE. IT HAPPENED AGAIN AND WAS BROUGHT BACK TO THE DEALERSHIP. THEY CONTACTED VW AND RECOMMENDED THE FUEL PUMP BE REPLACED. THEY COMPLETED THE REPAIRS. THEN A WEEK LATER WHILE DRIVING ON THE PARKWAY AT APPROX. 75 MPH THE VEHICLE BEGAN SLOWING DOWN, I WAS DRIVING IN THE MIDDLE LANE, I WAS ABLE TO START … Look up ODI 11298885 at NHTSA ↗ ODI 11587078 The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then. Look up ODI 11587078 at NHTSA ↗	0	—	3 ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗ ODI 11498839 Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible. Look up ODI 11498839 at NHTSA ↗ ODI 11735294 Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic… Look up ODI 11735294 at NHTSA ↗
Power Train	1 ODI 11563893 The transmission at low speeds, while accelerating makes a grinding noise Look up ODI 11563893 at NHTSA ↗	4 ODI 11342082 · 4,000 mi WHILE EXITING PARKING LOTS AT LOW SPEEDS, THE BRAKING SYSTEM SLAMMED ON THE BRAKES BRINGING MY CAR TO A COMPLETE STOP. ONE EXIT HAD SOMEWHAT OF A STEEP SLOPE , THE OTHER ONE WAS ALMOST FLAT. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE EASILY BEEN REAR ENDED SINCE NOTHING WAS AROUND ME AND NOTHING ELSE COULD HAVE CAUSED THE BRAKES TO SLAM ON. CAR IS ALSO VERY JERKY WHILE ACCELERATING OR BRAKING. JERKS THROUGH THE GEARS AND THEN JERKS WHILE BRAKING. THIS HAPPENS AT LOW SPEEDS, MOST PREVALENT IN NEIGHBORHOODS GOING OVER BUMPS OR SLOWING FOR ST… Look up ODI 11342082 at NHTSA ↗ ODI 11348391 · 500 mi CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . TH… Look up ODI 11348391 at NHTSA ↗ ODI 11416367 · 43,330 mi INTERMITTENTLY, WHEN I GOT TO APPLY THE BRAKES MOVING FORWARD OR TURNING, THE VEHICLE SOUNDS LIKE GRINDING OR RUBBING IN THE FRONT AXLE Look up ODI 11416367 at NHTSA ↗	4 ODI 11457407 The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. VW has not been able to fix the issues Look up ODI 11457407 at NHTSA ↗ ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗ ODI 11462137 I bought the car new 2 years ago and the issues began around 11k miles and have continued every several months to it is current 45k mileage. On 4 occasions my car has powered down while driving speeds approximately 60mph and began shaking with the EPC and check engine light becoming illuminated. Of those occasions, 3 of which I was able to get the car to the side of the road and restart it to get to a servicer. 1 of those times I had to have to towed. On the fifth occasion the car began shaking and worsened with accelaration with both the ch… Look up ODI 11462137 at NHTSA ↗	9 ODI 11195840 · 150 mi BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE… Look up ODI 11195840 at NHTSA ↗ ODI 11241566 · 150 mi THIS IS A CONSISTENT ISSUE AND I'M WORRIED POWERTRAIN DAMAGE IS OCCURRING. WHEN ACCELERATING FROM STOPPED OR AT LOW SPEED THERE IS A VERY LOUD SCREENING / GRINDING SOUND COMING FROM THE POWERTRAIN / TRANSMISSION - POSSIBLY THE TORQUE CONVERTER. IT HAPPENS FREQUENTLY AND IS IS VERY NOTICEABLE, USUALLY WHEN THE VEHICLE STARTS TO ACCELERATE OR INCREASES ACCELERATION AT LOW SPEED THEN IT USUALLY GOES AWAY. I DESCRIBED THE TO TWO VW DEALERSHIP SERVICE DEPARTMENTS AND BOTH SAID "THEY HADN'T HEARD OF THAT ONE." I WAS IN FOR OTHER SERVICE AND WAS TOL… Look up ODI 11241566 at NHTSA ↗ ODI 11283017 · 1,000 mi WHEN THE VEHICLE COMES TO A STOP AND THE AUTO START/STOP ACTIVATES, THE VEHICLE WILL SOMETIMES NOT AUTO RESTART AND WILL DISPLAY, "PLEASE MANUALLY RESTART THE ENGINE". IN ORDER TO FOLLOW THE PROMPTS AND START THE VEHICLE AGAIN, YOU HAVE TO PUT THE VEHICLE IN PARK AND PUSH THE IGNITION BUTTON. I WAS ABLE TO RECREATE THIS ISSUE 100% OF THE TIME BY COMING TO A STOP, HAVING THE IGNITION AUTO STOP AND THEN REMOVING MY SEAT BELT (LIKE YOU OFTEN DO IN A DRIVE-THRU TO GET YOUR WALLET OUT OF YOUR BACK POCKET). I'VE ALSO FOUND THAT EVEN THOUGH THE VEHICL… Look up ODI 11283017 at NHTSA ↗	3 ODI 11281763 · 21 mi WE BOUGHT THIS NEW VEHICLE ON NOVEMBER 8, 2019. AN EXTREMELY STRONG ODOR PROTRUDED FROM THIS VEHICLE INSIDE THE CABIN WHEN THE VEHICLE WAS IDLING AND WHEN TURNED OFF. IT SMELLED LIKE BURNING PAINT OR AN ENGINE BURNING SMELL. IT WAS NAUSEATING AND MADE MY SIX YEAR OLD SON VERY SICK. THIS WAS OUR PRIMARY AND MOST IMPORTANT, VITAL CONCERN AND WORRY. Look up ODI 11281763 at NHTSA ↗ ODI 11348391 · 500 mi CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . TH… Look up ODI 11348391 at NHTSA ↗ ODI 11735294 Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic… Look up ODI 11735294 at NHTSA ↗	0	3 ODI 11460886 Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation… Look up ODI 11460886 at NHTSA ↗ ODI 11498839 Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible. Look up ODI 11498839 at NHTSA ↗ ODI 11735294 Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic… Look up ODI 11735294 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

81 mentions · 16.9% of complaints

Median mileage: 26,000 mi (39 usable records).

ODI 11195840 · 150 mi

BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINE…

Look up ODI 11195840 at NHTSA ↗

ODI 11253796 · 100 mi

THE GAS CONSUMPTION IS BELOW WHAT VOLKSWAGEN CLAIMS AND ADVERTISES. OUR CAR AVERAGES 14 MPG INSTEAD OF 19 MPG. ON USER FORUMS, OTHER ATLAS OWNERS HAVE COMPLAINED ABOUT AVERAGING 14 MPG. WHEN WE PUT THE CAR IN REVERSE, IT STARTS TO ROLL FORWARD. THE TRANSMISSION JOLTS WHILE DRIVING. SINCE WE GOT THE CAR, THE CHECK ENGINE LIGHT HAS BEEN ON FOR AN EVAP LEAK. THE DEALERSHIP "FIXED" IT. HOWEVER, SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT CAME BACK ON.

Look up ODI 11253796 at NHTSA ↗

ODI 11291335

I BOUGHT MY BRAND NEW ATLAS IN OCTOBER. WE DECIDED ON ATLAS DUE TO THE GREAT SAFETY RATINGS. WITHIN A FEW WEEKS, THE ATLAS WAS IN THE SHOP FOR O2 SENSOR #1. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. A FEW WEEKS LATER IT WAS IN FOR REPLACEMENT OF STEERING RACK. THE EXTREMELY LOUD NOISES STARTED WHILE DRIVING ON A STATE ROAD. A FEW WEEKS AFTER THAT THE SECOND O2 SENSOR REPLACED. THE CHECK ENGINE CAME ON WHILE DRIVING ON A STATE ROAD. NOW I HAVE AN APPOINTMENT TO BRING IT IN ON MONDAY BECAUSE THE REMOTE START THAT I USE EVERY MORNIN…

Look up ODI 11291335 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

30 mentions · 6.3% of complaints

Median mileage: 29,000 mi (9 usable records).

ODI 11331640 · 30,480 mi

Look up ODI 11331640 at NHTSA ↗

ODI 11375223 · 10,400 mi

Look up ODI 11375223 at NHTSA ↗

ODI 11378327 · 12,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT WHILE DRIVING DOWN A DRIVEWAY UNTO A STREET, THE AUTOMATIC POST COLLISION BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DROVE AS DESIGNED. THE CONTACT STATED THAT IT WAS DIFFICULT TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO NORM REEVES VOLKSWAGEN SUPERSTORE (20 AUTO CENTER DR, IRVINE, CA 92618) AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN ISSUE. THE VEHICLE WAS NOT REPAI…

Look up ODI 11378327 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

12 mentions · 2.5% of complaints

Median mileage: 24,950 mi (2 usable records).

ODI 11443332

On 5 Dec 20212, at approximately 1:30 while driving to the Fairfield Inn & Suites, 1707 69th Street, North Bergen, New Jersey 07047, we turned onto 69th street but missed the right turn to the hotel, so I went up the hill and made a U-turn back and the accelerator got stuck somehow and the brake pedal did not work. We were going down the hill extremely fast pumping the brakes with no luck. Rather than hit the car waiting for the Red Light I turned my car toward a power pole, and crashed extremely hard. My wife and I were both transported by…

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ODI 11456878

My 2019 VW Atlas with approx 29k on the odometer randomly initiated the emergency braking system while I was Highway driving and the car forced itself to brake without warning. I was unable to control the car at that point. Only once the vehicle was turned off did the problem “reset”. Thankfully no accident occurred, but the problem continued and the vehicle was towed to the dealership. The following warnings were displayed: driver door contact switch, electronic parking brake failure, park pilot error, engine is running while idling. The back …

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ODI 11457174

My 2019 VW Atlas with approx 23,000 miles on the odometer randomly initiated the emergency braking system while I was driving and the car forced itself to brake without warning. Only once the vehicle was turned off did the problem “reset”, releasing the emergency brake. Only for this problem to continue to happen on multiple occasions any time I slowed down or came to a stop. The tried to tell me the car was safe to drive. Thankfully no accident occurred. The following warnings were displayed: driver door contact switch, electronic parking br…

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Matching rule

Hard or delayed shifting

11 mentions · 2.3% of complaints

Median mileage: 29,000 mi (5 usable records).

ODI 11342082 · 4,000 mi

WHILE EXITING PARKING LOTS AT LOW SPEEDS, THE BRAKING SYSTEM SLAMMED ON THE BRAKES BRINGING MY CAR TO A COMPLETE STOP. ONE EXIT HAD SOMEWHAT OF A STEEP SLOPE , THE OTHER ONE WAS ALMOST FLAT. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE EASILY BEEN REAR ENDED SINCE NOTHING WAS AROUND ME AND NOTHING ELSE COULD HAVE CAUSED THE BRAKES TO SLAM ON. CAR IS ALSO VERY JERKY WHILE ACCELERATING OR BRAKING. JERKS THROUGH THE GEARS AND THEN JERKS WHILE BRAKING. THIS HAPPENS AT LOW SPEEDS, MOST PREVALENT IN NEIGHBORHOODS GOING OVER BUMPS OR SLOWING FOR ST…

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ODI 11348391 · 500 mi

CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . TH…

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ODI 11457178 · 29,000 mi

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 30 MPH, the vehicle jerked and then stalled. The contact stated that the START/STOP, ABS, and check engine warning lights were illuminated. Additionally, the passenger’s and driver’s side rear windows would roll down independently. The door locks would also lock and unlock without driver input. The vehicle was taken to the local dealer and was diagnosed with door wiring harness failure. The vehicle was not repaired. The manufacturer was notified of the failure. The appro…

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Matching rule

Battery drain and no-start mentions

4 mentions · 0.8% of complaints

Median mileage: 3,000 mi (1 usable records).

ODI 11299741 · 3,000 mi

WE PARKED THE CAR IN OUR GARAGE AND THE NEXT DAY WE GOT IN IT AND IT WOULD NOT START. THE CAR GAVE A WARNING OF STEERING COLUMN LOCKED. THIS CAR IS LESS THAN 3 MONTHS OLD AND UNDER 3,000 MILES. THE DEALERSHIP HAD TO ORDER AND REPLACE THE STEERING COLUMN.

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ODI 11451311

9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in …

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ODI 11552886

At red light the auto stop start won't turn the car back on. The battery drains in less than 5 minutes and needs a jump. Or sometimes it won't "auto start" and I have to move the selector to Park and push the start button. This also happens when the engine is off, but the accessories are on. Just listening to the radio for 5 minutes seems to drain the battery and the car won't start and needs a jump. After a jump, the battery does charge back up when driven and holds its charge. I now try to remember to disable the auto stop start as this be…

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Matching rule

Fuel smell or leak mentions

4 mentions · 0.8% of complaints

Median mileage: 3,325 mi (2 usable records).

ODI 11218819 · 1,650 mi

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ODI 11255967 · 5,000 mi

ENGINE LIGHT CAME ON. STRONG GAS SMELL INSIDE CAR. TOOK TO DEALERSHIP. HAS MULTIPLE GAS LEAKS AND DEALERSHIP IS REPLACING THE GAS TANK AND LINES.

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ODI 11484525

While driving my 2019 Volkswagen Atlas, there was a sudden and significant loss of power accompanied by a check engine light and "ECP" warning light. My engine was sputtering and and would not accelerate. I immediately needed to pull off the road as it was not safe for other drivers. I turned the car off and then back on. The "ECP" light went away but the CEL remained and the engine still had a noticeable sputter. I brought my car to a local VW dealer for inspection. They diagnosed the issue as a faulty fuel injector that needed immediate repla…

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

3 mentions · 0.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11498839

Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.

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ODI 11545908

This incident has occured on multiple occasions & can be replicated with the "auto stop/start" engine feature active. The vehicle can be inspected. I will describe the last occurrence. I was parallel parking on a slight incline. I pulled forward past the available parking spot before backing in. I came to a complete stop. The parking sensors on the vehicle engaged due to a nearby sign/light pole. The "auto stop/start" engine activated & shut off the engine. I put the car in reverse. The car did not start. I started rolling backward downhill i…

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ODI 11587078

The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then.

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b