U.S. public vehicle records

2019 Volkswagen GOLF ALLTRACK problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

19 owner complaints analyzed

3 distinct recall campaigns

1,928 mi median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 6 of 19 complaints (31.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	5	26.3%
Electrical and battery issues	3	15.8%
Transmission and shifting	2	10.5%
Engine operation	2	10.5%
Steering behavior	1	5.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Power Train

Engine

Service Brakes

Structure:Body

Fuel/Propulsion System

Unknown Or Other

Visibility/Wiper

Electrical System: 6; Power Train: 4; Engine: 3; Service Brakes: 3; Structure:Body: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Visibility/Wiper: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (6). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2022

2023

2024

2025

2026

2020: 4; 2021: 3; 2022: 3; 2023: 6; 2024: 1; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11455944 · 2022-03-09 (March 9, 2022)

The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanen…

Owner-reported narrative. Look up ODI 11455944 at NHTSA ↗

Owner report 11489503 · 2022-10-17 (October 17, 2022)

I was driving during the afternoon on a local road at approximately 30 mph. When I approached a traffic light with car brake lights showing ahead of me, I gently tapped my brakes in anticipation of possibly needing to slow down or stop. Instead of an expected gradual slowing of the vehicle, I was surprised when the brakes seemed to grab and the car stopped abruptly as if I had stepped down hard on the brake pedal. Fortunately, the situation appeared to return to normal in an instant when I let up on the brakes. The incident has not reoccur…

Owner-reported narrative. Look up ODI 11489503 at NHTSA ↗

Owner report 11464370 · 2022-05-12 (May 12, 2022)

Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders.

Owner-reported narrative. Look up ODI 11464370 at NHTSA ↗

Owner report 11539035 · 2023-08-16 (August 16, 2023)

After being in hot sunlight all day(95+ degrees), car started and about three minutes into drive the engine and all electronics died while going approximately 15mph, warning display flashed up on center lcd display that ignition was off, please pull over, and then to check the starter. The power steering turned off so I had very limited steering. The car would not restart, took about 5 minutes of waiting and had to remove the key and reinsert it before it would start again. I was only going 15mph on an empty residential road, so no damage, b…

Owner-reported narrative. Look up ODI 11539035 at NHTSA ↗

Owner report 11323353 · 2020-05-05 (May 5, 2020)

ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT PO…

Owner-reported narrative. 182 miles reported. Look up ODI 11323353 at NHTSA ↗

Owner report 11709174 · 2026-01-06 (January 6, 2026)

The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose.

Owner-reported narrative. Look up ODI 11709174 at NHTSA ↗

Owner report 11636066 · 2025-01-15 (January 15, 2025)

When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v…

Owner-reported narrative. Look up ODI 11636066 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

19 unique complaints in this selection. Analysis snapshot: 2026-10-01.

31.6%Usable mileage6 / 19 records

100.0%Valid incident date19 / 19 records

100.0%Valid filing date19 / 19 records

100.0%Ordered incident and filing dates19 / 19 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2017	2018	2019
Unknown Or Other	2331.5% ODI 11093635 · 8,900 mi 2017 VW GOLF ALLTRACK: HAVE HAD THIS CAR FOR FOUR MONTHS NOW AND JUST HAD THREE DAYS WORTH OF RAIN HERE IN MICHIGAN. THE FRONT OF THE HEADLINER IS COMPLETELY SOAKED ON BOTH A-PILLARS AND AROUND THE OVERHEAD CONSOLE OF THE VEHICLE. DEALERSHIP SAID IT WAS MORE THAN LIKELY WELDS THAT DIDN'T GET SMOOTHED DOWN AND THEREFORE PINCH THE TUBES THAT DRAIN THE TROUGH IN THE SUNROOF AREA NOT ALLOWING IT TO FLOW BACK INTO THE OPENING IN THE CAR. IN OTHER WORDS, VW SOLD ME A CAR WITH A KNOWN DEFECT! NOW I HAVE TO TURN MY CAR IN FOR SOME UNKNOWN AMOUNT O… Look up ODI 11093635 at NHTSA ↗	225.0% ODI 11469462 I was driving west on I-80 and my sunroof exploded/shattered. There was no rock to be found anywhere. Look up ODI 11469462 at NHTSA ↗	210.5% ODI 11310540 · 270 mi HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS. Look up ODI 11310540 at NHTSA ↗
Electrical System	1419.2% ODI 11101498 · 2,200 mi THE VEHICLE WAS STATIONARY. FOLLOWING RAIN, WATER LEAKED INTO THE CAR FROM THE PANORAMIC ROOF AT THE A-, B-, AND C-PILLARS AND REAR HATCH ON BOTH THE DRIVER AND PASSENGER SIDES OF THE CAR. WATER DRIPPED FROM THE DASH ONTO THE FRONT FOOT WELLS. WATER ENTERING THE PILLARS COULD COME INTO CONTACT WITH PILLAR-MOUNTED AIRBAGS AND WITH ELECTRICAL CONTROLS AND SYSTEMS MOUNTED IN THE DASH. Look up ODI 11101498 at NHTSA ↗	00.0% No examples available for this selection.	631.6% ODI 11386904 · 4,500 mi KEY FOB LEFT ON TOP OF CAR WHILE TRYING TO PUT CAR SEAT IN, WHICH ALLOWED CAR TO START (PUSH TO START) AND MOVE, HOWEVER KEYS FELL OFF CAR DURING MOVEMENT. WHEN DONE WHILE PARKED THIS WILL NORMALLY LEAD TO A BEEPING SOUND AND A WARNING THAT THERE IS NO LONGER A KEY IN PROXIMITY, AND TWO BIG YELLOW LIGHTS COME UP ON THE DASHBOARD. HOWEVER, AS THE KEY FELL OFF THE ROOF WHEN THE CAR WAS ALREADY IN GEAR/MOVING, NO WARNING SOUND OR DASHBOARD LIGHT CAME UP (CAR ACTED AS IF EVERYTHING WAS NORMAL EVEN THOUGH THERE WAS NO LONGER A KEY IN RANGE). THIS… Look up ODI 11386904 at NHTSA ↗
Structure:Body	1520.5% ODI 11093635 · 8,900 mi 2017 VW GOLF ALLTRACK: HAVE HAD THIS CAR FOR FOUR MONTHS NOW AND JUST HAD THREE DAYS WORTH OF RAIN HERE IN MICHIGAN. THE FRONT OF THE HEADLINER IS COMPLETELY SOAKED ON BOTH A-PILLARS AND AROUND THE OVERHEAD CONSOLE OF THE VEHICLE. DEALERSHIP SAID IT WAS MORE THAN LIKELY WELDS THAT DIDN'T GET SMOOTHED DOWN AND THEREFORE PINCH THE TUBES THAT DRAIN THE TROUGH IN THE SUNROOF AREA NOT ALLOWING IT TO FLOW BACK INTO THE OPENING IN THE CAR. IN OTHER WORDS, VW SOLD ME A CAR WITH A KNOWN DEFECT! NOW I HAVE TO TURN MY CAR IN FOR SOME UNKNOWN AMOUNT O… Look up ODI 11093635 at NHTSA ↗	225.0% ODI 11265296 · 37,500 mi PANORAMIC MOONROOF LEAKING AROUND EDGES AND STAINING HEADLINER AND UPHOLESTRY Look up ODI 11265296 at NHTSA ↗	315.8% ODI 11308999 · 855 mi VEHICLE WAS DELIVERED BRAND NEW WITH A LEAKING PANORAMIC SUNROOF. THE DEALERSHIP ATTEMPTED TO REPAIR IT BY GRINDING DOWN BAD WELDS, REPLACING THE SUNROOF ASSEMBLY AND HEADLINER TO NO AVAIL. VEHICLE WAS BOUGHT BACK BY VOLKSWAGEN USA. THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES AND VOLKSWAGEN NEEDS TO COME UP WITH A FIX THAT'S FREE TO OWNERS REGARDLESS OF WARRANTY BEING ACTIVE, IN OTHER WORDS AN OFFICIAL RECALL, UNTIL THEN DO NOT GET STUCK WITH ONE OF THESE CARS. Look up ODI 11308999 at NHTSA ↗
Visibility/Wiper	1013.7% ODI 11097329 · 1,700 mi SUNROOF LEAKING CAUSES EXCESSIVE MOISTURE INTERIOR OF VEHICLE SPECIFICALLY ON WINDSHIELD AND INSIDE OF WINDOWS. WINDSHIELD FOGGING PROBLEM ON START UP AND IS EXASPERATED IN HEAVY RAIN WHILE DRIVING HIGHWAY SPEEDS, MORE MOISTURE GETS INTO CAR. SUNROOF DRAIN HOLES ARE NOT CLOGGED AS VEHICLE IS LESS THAN 4 MONTHS OLD. WATER EVIDENCE IS SEEN AS STAINS DOWN BOTH 'A' PILLARS AND HEADLINER ABOVE PASSENGER AND DRIVER FRONT SIDE WINDOWS. Look up ODI 11097329 at NHTSA ↗	112.5% ODI 11269976 · 11,200 mi WATER LEAK FROM THE PANORAMIC ROOF. HEADLINER AND A PILLAR IS WET AND WILL BE REPLACED. WINDSHIELD FOGGED AND HAD CONDENSATION. Look up ODI 11269976 at NHTSA ↗	210.5% ODI 11530947 On July 5, 2023 the electronics in our 2019 VW Golf Alltrack S, stopped working, while that car was been driven on a highway. The following was no longer operational, (while the car was still in motion): gauges such as speedometer, tachometer, fuel indicator and engine temperature; controls such as turn signals, wipers, dashboard and car indicator lights, also the infotainment system, used at that time for driving directions, was no longer operating. The car engine was still running; however, safely pulling to the side of the road was hardly po… Look up ODI 11530947 at NHTSA ↗
Power Train	811.0% ODI 11019841 · 422 mi VEHICLE IS A 2017 VW GOLF ALLTRACK S WITH A 6-SPEED MANUAL TRANSMISSION; LESS THAN 2 WEEKS OLD WITH ~400 MILES ON ODOMETER AND A LITTLE OVER 1/4 TANK OF 87-OCTANE GASOLINE. ISSUE OCCURRED AT APPROXIMATELY 10PM ON AUGUST 25TH, 2017. VEHICLE WAS ACCELERATING AWAY FROM A RED LIGHT AT A HIGHWAY INTERSECTION CROSSING ON A SLIGHT DOWNHILL GRADE. MANUAL TRANSMISSION WAS SHIFTED FROM 1ST INTO 2ND GEAR DURING ACCELERATION, AND THE VEHICLE PROMPTLY LOST ENGINE POWER, POWER STEERING AND BRAKES NEAR THE MIDDLE OF THE INTERSECTION. MY WIFE COASTED THE V… Look up ODI 11019841 at NHTSA ↗	00.0% No examples available for this selection.	421.1% ODI 11323353 · 182 mi ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT PO… Look up ODI 11323353 at NHTSA ↗
Air Bags	1013.7% ODI 11175989 · 8,000 mi MY PANORAMIC SUNROOF HAS HAD AN ISSUE WITH WATER INTRUSION. DECEMBER OF 2017 I TOOK THE CAR INTO VW OF POHANKA, MARYLAN. THEY REPLACED THE HEADLINER, DRAINAGE TUBES, AND SMOOTHED OUT THE WELDS TO TRY AND FIX THE PROBLEM. I NOTICED THAT THE LEAK IS BACK WITH WATER STAINS ON THE A-PILLAR AND OVERHEAD. THE PROBLEM IS WE DO NOT KNOW WHERE THE WATER HAD LEAKED INTO. WE ARE AFRAID THAT THE WATER INTRUSION MAY CAUSE MORE PROBLEMS DOWN THE ROAD AND DO NOT WANT ANY ELECTRICAL ISSUES DUE TO THE WATER LEAK. OUR MAIN CONCERN IS THE DEPLOYMENT OF THE AIRBAG… Look up ODI 11175989 at NHTSA ↗	00.0% No examples available for this selection.	15.3% ODI 11464370 Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders. Look up ODI 11464370 at NHTSA ↗
Engine	79.6% ODI 11019841 · 422 mi VEHICLE IS A 2017 VW GOLF ALLTRACK S WITH A 6-SPEED MANUAL TRANSMISSION; LESS THAN 2 WEEKS OLD WITH ~400 MILES ON ODOMETER AND A LITTLE OVER 1/4 TANK OF 87-OCTANE GASOLINE. ISSUE OCCURRED AT APPROXIMATELY 10PM ON AUGUST 25TH, 2017. VEHICLE WAS ACCELERATING AWAY FROM A RED LIGHT AT A HIGHWAY INTERSECTION CROSSING ON A SLIGHT DOWNHILL GRADE. MANUAL TRANSMISSION WAS SHIFTED FROM 1ST INTO 2ND GEAR DURING ACCELERATION, AND THE VEHICLE PROMPTLY LOST ENGINE POWER, POWER STEERING AND BRAKES NEAR THE MIDDLE OF THE INTERSECTION. MY WIFE COASTED THE V… Look up ODI 11019841 at NHTSA ↗	112.5% ODI 11661666 Volkswagen Wastegate Turbo Failure / design flaw and “wrongfully and intentionally” concealed a defect from consumers that could cause their vehicle’s engine turbocharger to fail prematurely at any time. Drivers have been unfairly forced to pay thousands out of pocket to repair and my estimate from a VW. dealer is: $4199.21 and I had to pay a $200 diagnostic fee. This is a major safety issue for the vehicle will lag and not accelerate. There is a class action lawsuit filed and settled but I cannot get Volkswagen to help me. Look up ODI 11661666 at NHTSA ↗	315.8% ODI 11464370 Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders. Look up ODI 11464370 at NHTSA ↗
Fuel/Propulsion System	45.5% ODI 11019841 · 422 mi VEHICLE IS A 2017 VW GOLF ALLTRACK S WITH A 6-SPEED MANUAL TRANSMISSION; LESS THAN 2 WEEKS OLD WITH ~400 MILES ON ODOMETER AND A LITTLE OVER 1/4 TANK OF 87-OCTANE GASOLINE. ISSUE OCCURRED AT APPROXIMATELY 10PM ON AUGUST 25TH, 2017. VEHICLE WAS ACCELERATING AWAY FROM A RED LIGHT AT A HIGHWAY INTERSECTION CROSSING ON A SLIGHT DOWNHILL GRADE. MANUAL TRANSMISSION WAS SHIFTED FROM 1ST INTO 2ND GEAR DURING ACCELERATION, AND THE VEHICLE PROMPTLY LOST ENGINE POWER, POWER STEERING AND BRAKES NEAR THE MIDDLE OF THE INTERSECTION. MY WIFE COASTED THE V… Look up ODI 11019841 at NHTSA ↗	00.0% No examples available for this selection.	210.5% ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	4,500 mi	1 (sparse)	ODI 11386904 · 4,500 mi KEY FOB LEFT ON TOP OF CAR WHILE TRYING TO PUT CAR SEAT IN, WHICH ALLOWED CAR TO START (PUSH TO START) AND MOVE, HOWEVER KEYS FELL OFF CAR DURING MOVEMENT. WHEN DONE WHILE PARKED THIS WILL NORMALLY LEAD TO A BEEPING SOUND AND A WARNING THAT THERE IS NO LONGER A KEY IN PROXIMITY, AND TWO BIG YELLOW LIGHTS COME UP ON THE DASHBOARD. HOWEVER, AS THE KEY FELL OFF THE ROOF WHEN THE CAR WAS ALREADY IN GEAR/MOVING, NO WARNING SOUND OR DASHBOARD LIGHT CAME UP (CAR ACTED AS IF EVERYTHING WAS NORMAL EVEN THOUGH THERE WAS NO LONGER A KEY IN RANGE). THIS… Look up ODI 11386904 at NHTSA ↗
Power Train	Too few reports for a range	3,841 mi	2 (sparse)	ODI 11323353 · 182 mi ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT PO… Look up ODI 11323353 at NHTSA ↗ ODI 11407230 · 7,500 mi COOLANT LEAKING FROM THERMOSTAT HOUSING WATERPUMP MODULE CAUSING ENGINE ISSUES. COMMON ISSUE ON THE VW EA888 GEN 3 ENGINE. Look up ODI 11407230 at NHTSA ↗
Structure:Body	Too few reports for a range	855 mi	3 (sparse)	ODI 11308999 · 855 mi VEHICLE WAS DELIVERED BRAND NEW WITH A LEAKING PANORAMIC SUNROOF. THE DEALERSHIP ATTEMPTED TO REPAIR IT BY GRINDING DOWN BAD WELDS, REPLACING THE SUNROOF ASSEMBLY AND HEADLINER TO NO AVAIL. VEHICLE WAS BOUGHT BACK BY VOLKSWAGEN USA. THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES AND VOLKSWAGEN NEEDS TO COME UP WITH A FIX THAT'S FREE TO OWNERS REGARDLESS OF WARRANTY BEING ACTIVE, IN OTHER WORDS AN OFFICIAL RECALL, UNTIL THEN DO NOT GET STUCK WITH ONE OF THESE CARS. Look up ODI 11308999 at NHTSA ↗ ODI 11310540 · 270 mi HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS. Look up ODI 11310540 at NHTSA ↗ ODI 11322344 · 3,000 mi SUNROOF LEAKS INTO CABIN CAUSING HEADLINER STAINS AND WATER DAMAGE TO HEADLINER. VW IS NOT TAKING CARE OF THE ISSUE PROPERLY AND I HAVE BEEN WITHOUT MY CAR FOR 29 DAYS NOW. Look up ODI 11322344 at NHTSA ↗
Unknown Or Other	Too few reports for a range	270 mi	1 (sparse)	ODI 11310540 · 270 mi HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS. Look up ODI 11310540 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11709174 The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose. Look up ODI 11709174 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2018: 2 complaints · 2019: 9 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2018	0	2	2
2019	2	5	9

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2018	8	0	0
2019	19	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Power Train	Engine	Service Brakes	Structure:Body	Fuel/Propulsion System	Unknown Or Other	Visibility/Wiper
Electrical System	—	0	2 ODI 11464370 Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders. Look up ODI 11464370 at NHTSA ↗ ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗	0	0	1 ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗	0	1 ODI 11530947 On July 5, 2023 the electronics in our 2019 VW Golf Alltrack S, stopped working, while that car was been driven on a highway. The following was no longer operational, (while the car was still in motion): gauges such as speedometer, tachometer, fuel indicator and engine temperature; controls such as turn signals, wipers, dashboard and car indicator lights, also the infotainment system, used at that time for driving directions, was no longer operating. The car engine was still running; however, safely pulling to the side of the road was hardly po… Look up ODI 11530947 at NHTSA ↗
Power Train	0	—	1 ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	0	0	1 ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	0	0
Engine	2 ODI 11464370 Multi-system failure - multi incidents; Dealership has confirm and 'corrected' but several electrical/engine issues persist. Vehicle has been inspected by three VW dealerships (Royal Motor Sales in San Francisco, Serramonte, CA and Kalispell VW in Montana). Several issues were observed while driving - multiple system failure warnings, and also engine failure multiple times. The last time the engine failed while driving 75 miles an hour and there was no where to pull off nor shoulders. Look up ODI 11464370 at NHTSA ↗ ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗	1 ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	—	0	0	2 ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗ ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	0	0
Service Brakes	0	0	0	—	0	0	0	0
Structure:Body	0	0	0	0	—	0	1 ODI 11310540 · 270 mi HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS. Look up ODI 11310540 at NHTSA ↗	0
Fuel/Propulsion System	1 ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗	1 ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	2 ODI 11539008 While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working. Look up ODI 11539008 at NHTSA ↗ ODI 11636066 When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the v… Look up ODI 11636066 at NHTSA ↗	0	0	—	0	0
Unknown Or Other	0	0	0	0	1 ODI 11310540 · 270 mi HELLO. I PURCHASED A NEW VW GOLF ALLTRACK SE FROM OPEN ROAD VW MANHATTAN ON 2/3/2020. THE NEXT DAY, I STARTED NOTICING RATTLING NOISES FROM THE DRIVER SIDE HEADLINER WHEN CAR IS IN MOTION OVER BUMPS AND CORNING AROUND SOFT SHOULDERS. THE DEALERSHIP NOTICED THE SOUND AND ATTEMPTED TO REPAIR THE ISSUE ON 2/17/2020 WITH LUBRICATION. THE CAR WAS RETURNED TO ME AND UNFORTUNATELY THE RATTLING SOUNDS PERSISTS. Look up ODI 11310540 at NHTSA ↗	0	—	0
Visibility/Wiper	1 ODI 11530947 On July 5, 2023 the electronics in our 2019 VW Golf Alltrack S, stopped working, while that car was been driven on a highway. The following was no longer operational, (while the car was still in motion): gauges such as speedometer, tachometer, fuel indicator and engine temperature; controls such as turn signals, wipers, dashboard and car indicator lights, also the infotainment system, used at that time for driving directions, was no longer operating. The car engine was still running; however, safely pulling to the side of the road was hardly po… Look up ODI 11530947 at NHTSA ↗	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Hard or delayed shifting

3 mentions · 15.8% of complaints

Median mileage: 182 mi (1 usable records).

ODI 11323353 · 182 mi

Look up ODI 11323353 at NHTSA ↗

ODI 11636066

Look up ODI 11636066 at NHTSA ↗

ODI 11709174

Look up ODI 11709174 at NHTSA ↗

Matching rule

Brake response concerns

2 mentions · 10.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11489503

Look up ODI 11489503 at NHTSA ↗

ODI 11573196

I was making my final trip of my move from Minneapolis to the Denver area and was on [XXX] traveling West in the right lane. The truck ahead was moving from the right lane to the left to give room to a car stopped on the right shoulder. There was another car in the left lane so I couldn’t move to the left. The truck was soon blocking much of the left lane so the car in the left lane was slowing as I slowed. I then applied my brakes and the pedal went all the way to the floor without actuating the brakes! Fortunately, by then there was room betw…

Look up ODI 11573196 at NHTSA ↗

Matching rule

Stalling or loss of power

2 mentions · 10.5% of complaints

Median mileage: 182 mi (1 usable records).

ODI 11323353 · 182 mi

Look up ODI 11323353 at NHTSA ↗

ODI 11636066

Look up ODI 11636066 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 5.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11539035

Look up ODI 11539035 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 5.3% of complaints

Median mileage: 182 mi (1 usable records).

ODI 11323353 · 182 mi

Look up ODI 11323353 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b