Auto Recall Watch
U.S. public vehicle records

2013 Volkswagen JETTA SPORTWAGEN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

36 owner complaints analyzed

1 distinct recall campaigns

82,250 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 20 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 8 of 36 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns822.2%
Engine operation513.9%
Transmission and shifting38.3%
Braking behavior25.6%
Electrical and battery issues25.6%
Steering behavior25.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
8
Air Bags
5
Electrical System
5
Engine
5
Power Train
4
Unknown Or Other
4
Suspension
3
Fuel System, Diesel
2
Component breakdown data
CategoryCount
Fuel/Propulsion System8
Air Bags5
Electrical System5
Engine5
Power Train4
Unknown Or Other4
Suspension3
Fuel System, Diesel2

Fuel/Propulsion System: 8; Air Bags: 5; Electrical System: 5; Engine: 5; Power Train: 4; Unknown Or Other: 4; Suspension: 3; Fuel System, Diesel: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
7
75,000 to 99,999
5
100,000 to 149,999
5
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9991
50,000 to 74,9997
75,000 to 99,9995
100,000 to 149,9995
150,000 and above2

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 7; 75,000 to 99,999: 5; 100,000 to 149,999: 5; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (7). 16 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
6
2017
1
2019
4
2020
5
2021
2
2022
7
2023
6
2024
3
2025
2
Complaints over time data
CategoryCount
20166
20171
20194
20205
20212
20227
20236
20243
20252

2016: 6; 2017: 1; 2019: 4; 2020: 5; 2021: 2; 2022: 7; 2023: 6; 2024: 3; 2025: 2

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 8 complaint narratives. Engine operation appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10895966 · 2016-08-15 (August 15, 2016)

WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG W…

Owner-reported narrative. 79,500 miles reported. Look up ODI 10895966 at NHTSA ↗

Owner report 11253142 · 2019-09-04 (September 4, 2019)

WHILE DRIVING HOME, THE CAR STALLED WITH NO WARNING AND WOULD NOT RESTART ALTHOUGH STARTER ETC WERE WORKING FINE. AFTER GETTING IT TOWED TO THE DEALERSHIP, THEY REPORTED THAT THE FUEL PUMP HAD FAILED LEAVING METAL THROUGH OUT MY FUEL SYSTEM, A PROBLEM THEY'VE SEEN WITH THIS MAKE AND MODEL IN THE PAST. AFTER CONTACTING THE MANUFACTURER, THEY SAID IT WAS A KNOWN ISSUE, BUT NOT COMMON ENOUGH TO WARRANT A RECALL AND WOULD NOT COVER THE COST OF REPAIR WHICH WAS OVER $5000, MORE THAN THE CURRENT VALUE OF THE CAR IN GOOD CONDITION.

Owner-reported narrative. 123,000 miles reported. Look up ODI 11253142 at NHTSA ↗

Owner report 10902961 · 2016-08-31 (August 31, 2016)

MY WIFE AND HER MOTHER WERE OUT SHOPPING IN SAN DIEGO. THEY SUDDENLY EXPERIENCED ENGINE MALFUNCTION AND SUBSEQUENT STALL OF OUR 2013 JETTA TDI SPORTWAGON. THIS RESULTED IN OUR VEHICLE BLOCKING A TWO LANE BUSY BOULEVARD. THIS STREET IS A NO STOPPING ANYTIME ROADWAY CLEARLY MARKED WITH SIGNS. MY WIFE CHRISTINE, PULLED TO THE FAR RIGHT OF THE SHOULDER AS POSSIBLE. THIS WAS A FRIGHTENING AND DANGEROUS EXPERIENCE FOR MY WIFE AND MOTHER IN LAW. THE VW WAS TOTALLY DEAD AND REQUIRED TOWING TO A VW DEALER REPAIR FACILITY. THE SERVICE REP AT VW DIAGNOSE…

Owner-reported narrative. 78,000 miles reported. Look up ODI 10902961 at NHTSA ↗

Owner report 10935112 · 2016-12-13 (December 13, 2016)

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

Owner-reported narrative. 89,000 miles reported. Look up ODI 10935112 at NHTSA ↗

Owner report 10945934 · 2017-01-18 (January 18, 2017)

DSG TRANSMISSION FAILURE AT112,00 MILES

Owner-reported narrative. 112,000 miles reported. Look up ODI 10945934 at NHTSA ↗

Owner report 11278338 · 2019-11-05 (November 5, 2019)

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Owner-reported narrative. 74,600 miles reported. Look up ODI 11278338 at NHTSA ↗

Owner report 11403337 · 2021-03-16 (March 16, 2021)

BRAKE SOMETIMES NOT WORKING PROPERLY WHEN THE VEHICLE IS ON LOW SPEED LESS THAN 20 M/H. I FEEL THE FRONT BRAKE IS NOT WORKING SOMETIMES. I VISIT THE CAR REPAIR CENTER AND THEY SAID IT IS FINE. BUT I READ THE SAME ISSUE ON THE INTERNET FORUM. THEY HAVE CHANGED THE BRAKE OIL OR MASTER CYLINDER OR BRAKE ROTOR AND DISK BUT THEY JUST SPENT MONEY AND NOTHING IMPROVED. I NEED YOUR HELP.

Owner-reported narrative. 70,000 miles reported. Look up ODI 11403337 at NHTSA ↗

Owner report 11467232 · 2022-06-02 (June 2, 2022)

While about to drive my vehicle to work which had been parked in my driveway for about 48 since the last drive made a horrible grinding noise in both drive and reverse moving a few feet. I immediately put the vehicle in park to find the rear driver side suspension collapsed and the tire was pressed against the wheel well. Additionally unidentified parts from either the brake system or wheel well had abraded off. The car was jacked up in place and it was immediately apparent that the spring had broken and had shattered in a section. The sp…

Owner-reported narrative. Look up ODI 11467232 at NHTSA ↗

Owner report 11553299 · 2023-11-02 (November 2, 2023)

The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 55 MPH, the vehicle began to hesitate with the check engine warning light illuminated. The contact drove the vehicle to an auto parts store that used a handheld scanner and determined that the vehicle needed to be taken to a dealer due to engine failure. The contact stated that the engine failure was intermittent at first but had become recurring and at various speeds. Additionally, the vehicle started to have electrical issues and a failure with…

Owner-reported narrative. 136,000 miles reported. Look up ODI 11553299 at NHTSA ↗

Owner report 11615469 · 2024-09-19 (September 19, 2024)

The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated that while driving 70 MPH, the vehicle turned off and restarted independently while the vehicle was still in motion, resulting in a momentary loss of control over the vehicle. The contact also stated that the battery was being drained quickly. The vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined an electrical short was causing t…

Owner-reported narrative. 85,000 miles reported. Look up ODI 11615469 at NHTSA ↗

Owner report 11458153 · 2022-03-24 (March 24, 2022)

clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it.

Owner-reported narrative. Look up ODI 11458153 at NHTSA ↗

Owner report 11481856 · 2022-08-29 (August 29, 2022)

According to the dealership my car has a broken clock spring switch in the steering wheel. This part is covered under an warranty extension issued in 2018. Without this switch all of the controls located in the steering wheel are inoperative. I have no driver side airbag and no horn, both of which are safety issues. The dealership stated that the parts to fix this problem are on perpetual backorder. The dealership stated they had another car with the same problem that has had parts on backorder for over a year. That seems like a long tim…

Owner-reported narrative. Look up ODI 11481856 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

36 unique complaints in this selection. Analysis snapshot: 2026-10-01.

55.6%Usable mileage20 / 36 records
100.0%Valid incident date36 / 36 records
100.0%Valid filing date36 / 36 records
100.0%Ordered incident and filing dates36 / 36 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2008200920102011201220132014
Electrical System
00.0%

No examples available for this selection.

531.3%
ODI 10944390 · 71,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…

Look up ODI 10944390 at NHTSA ↗

313.0%
ODI 10850258 · 104,000 mi

ELECTRICAL LIGHTING MONITORING SYSTEM STARTED GOING THROUGH SEVERAL ACTIONS INDICATING RIGHT FRONT LOW BEAM WAS OUT, THEN LEFT REAR BRAKE LIGHT WAS OUT, THEN FRONT, RIGHT SIGNAL LIGHT WAS OUT, THEN LEFT REAR SIGNAL LIGHT WAS OUT, THEN LICENSE BRACKET LIGHT WAS OUT. ALL THIS HAPPENED WHILE THE AUTO WAS BEING DRIVEN ON A STRAIGHT SECTION OF HIGHWAY. CARRIED AUTO TO LOCAL SERVICE MAN WHO SAID IT WOULD BE BETTER FOR VOLKSWAGEN TO LOOK AT IT, AS IT INVOLVED MAJOR ELECTRICAL PROBLEMS. ALTHOUGH CAR HAD BEEN TURNED OFF, THE BATTERY HAD TO BE RE-CHARGE…

Look up ODI 10850258 at NHTSA ↗

1545.5%
ODI 10850968 · 60,886 mi

MY LIGHTS BEGAN FAILING WITHOUT WARNING. FRONT HEADLIGHT, REAR TAIL LIGHT, LICENSE PLATE LIGHT, DIRECTIONAL SIGNALS, BACK UP LIGHTS. IN TOTAL, 7 LIGHTS FAILED WITHIN MINUTES. VEHICLE WAS TURNED ON AND MOVING ON A CITY STREET. WARNING LIGHTS INSIDE THE VEHICLE TOLD ME THAT LIGHTS FAILED WHEN I USED THEM (SIGNALS, BRAKES, HEADLIGHTS, ETC). DROVE DIRECTLY TO DEALERSHIP TO REPAIR/REPORT PROBLEM. RESEARCH TOLD ME THAT THIS WAS A COMMON ISSUE AND A NHTSA RECALL ON 2009 AND 2010 MODELS. OUR 2011 DID NOT HAVE A RECALL ON IT, BUT ISSUE WAS …

Look up ODI 10850968 at NHTSA ↗

622.2%
ODI 10853881 · 90,000 mi

4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH.

Look up ODI 10853881 at NHTSA ↗

513.9%
ODI 11170094 · 162,000 mi

ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

Look up ODI 11170094 at NHTSA ↗

411.8%
ODI 10893306 · 15,567 mi

WHEN I STARTED THE CAR THE HVAC BLOWER MOTOR WOULD NOT WORK. THE DEALER FOUND THAT THE MOTOR HAD SHORTED OUT AND INSTEAD OF BLOWING THE FUSE AND DEACTIVATING THE BLOWER MOTOR AND MOTOR CIRCUIT, THE BLOWER FUSE MELTED, THE FUSE BOX MELTED, AND THE CONNECTOR WAS ALSO MELTED. THIS CAR IS PRIMARILY USED FOR SHORT TRIPS AND WAS TAKEN TO THE DEALER SHORTLY AFTER THE MOTOR STOPPED WORKING, IF I HAD BEEN ON A LONG TRIP OR IGNORED THE PROBLEM I BELIEVE THIS SHORT CIRCUIT WOULD HAVE RESULTED IN A FIRE UNDER MY DASHBOARD. WHY DIDN'T THE FUSE BLOW AND WHAT…

Look up ODI 10893306 at NHTSA ↗

Fuel/Propulsion System
00.0%

No examples available for this selection.

16.3%
ODI 10944390 · 71,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…

Look up ODI 10944390 at NHTSA ↗

521.7%
ODI 10850216 · 93,000 mi

ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP.

Look up ODI 10850216 at NHTSA ↗

412.1%
ODI 11019513 · 70,205 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE GLOW PLUG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A PARKING LOT AND WAS TOWED TO THE DEALER (JOE HEIDT VOLKSWAGEN, 515 ROUTE 17 SOUTH, RAMSEY, NJ, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP CONTAINED PIECES OF METAL, WHICH CAUSED THE FUEL SYSTEM TO FAIL. ALSO, A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE FUEL WAS BAD. THE FUEL PUMP SYSTEM WAS REPLACED. T…

Look up ODI 11019513 at NHTSA ↗

518.5%
ODI 11172550 · 1 mi

HAVING DIFFICULTY WITH MY VW JETTA SPORTWAGEN 2012 WITH ITS HIGH PRESSURE FUEL PUMP HAVING CONTAMINATED THE FUEL SYSTEM IN THE CAR WITH METAL SHARDS CAPTURED ON THE FUEL METERING VALVE. ENTIRE FUEL SYSTEM NEEDS REPLACEMENT. THE CAR IS A CERTFIFIED PRE-OWNED AND ONLY 11 MONTHS INTO A 2-YEAR BUMPER-TO-BUMPER WARRANTY. THE DEALERSHIP, REGIONAL CASE DISPUTE MANAGER, AND TECHNICAL DISPUTE INQUIRY HAVE ALL COME BACK AND REPORTED THAT IT IS AN EXTERNALLY CREATED ISSUE FROM THE DIESEL FUEL I PUT INTO THE TANK. HOWEVER, THIS IS A WELL-DOCUMENTED ONGOING…

Look up ODI 11172550 at NHTSA ↗

822.2%
ODI 10895966 · 79,500 mi

WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG W…

Look up ODI 10895966 at NHTSA ↗

514.7%
ODI 10839436 · 30,628 mi

VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29.

Look up ODI 10839436 at NHTSA ↗

Suspension
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

313.0%
ODI 10892652 · 108,553 mi

SPRING FAILED ON PASS FRONT STRUT AT HIGHWAY SPEED, SMOOTH ROAD, CAUSING TIRE TO BLOW-OUT AND WHEEL BEARING TO FAIL. FAMILY IN CAR INCLUDING 6 WEEK OLD. BARELY COULD CONTROL CAR TO SAFE STOP. LUCKY. REPAIRS WILL RUN OVER $1500. DEALER INFORMED US THAT MANY VW AND AUDI CARS ARE EXPERIENCING THIS, THAT THEY ARE WORRIED AND HAVE INFORMED VW THEY HAVE A PROBLEM. HE SHOWED ME THREE OTHER FAILED SPRINGS. I KEPT MINE. IT HAS NO SIGNS OF CORROSION PRIOR TO FAILURE - METAL FATIGUE PROBABLY RELATED TO BAD METALLURGY, ACCORDING TO MY DAD WHO'S AN ENGINEER…

Look up ODI 10892652 at NHTSA ↗

412.1%
ODI 11326318 · 93,000 mi

BOTH REAR SPRINGS BROKE WITHOUT WARNING (AT SEPARATE TIMES). THIS CLEARLY SEEMS TO BE A MANUFACTURING DEFECT, AS I HAVE SINCE DISCOVERED THAT IT'S A VERY COMMON OCCURRENCE. *TR

Look up ODI 11326318 at NHTSA ↗

414.8%
ODI 11194747 · 119,000 mi

ABOUT A YEAR AGO BOTH REAR SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ABOUT A MONTH AGO BOTH FRONT SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ALL THE REPLACEMENTS WERE DONE AT MY COST. I NOW HAVE A REAR RIGHT SPRING THAT HAS BROKE AND WILL NOW HAVE TO HAVE IT REPLACED. IN MY OVER 50 YEARS OF DRIVING DIFFERENT MODEL CARS AND TRUCK, I HAVE NEVER HAD SPRING FAILURES SUCH AS THIS. I HAVEN'T HIT ANY MAJOR POT HOLES THAT WOULD CAUSE THIS TYPE OF DAMAGE. THIS MUST BE DEFECTIVE SPRINGS. THE LAST TIME I WAS AT THE DEALERSHIP H…

Look up ODI 11194747 at NHTSA ↗

38.3%
ODI 11299749 · 104,256 mi

THE LEFT FRONT AND LEFT REAR COIL SPRINGS ARE BROKEN.

Look up ODI 11299749 at NHTSA ↗

1029.4%
ODI 11205439 · 77,500 mi

BROKEN REAR PASSENGER COIL SPRING. UNKNOWN CAUSE OR TIME OF FAILURE.

Look up ODI 11205439 at NHTSA ↗

Service Brakes
00.0%

No examples available for this selection.

956.3%
ODI 10944390 · 71,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…

Look up ODI 10944390 at NHTSA ↗

730.4%
ODI 11105254 · 77,000 mi

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

Look up ODI 11105254 at NHTSA ↗

13.0%
ODI 11633929

The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened.

Look up ODI 11633929 at NHTSA ↗

414.8%
ODI 10883370 · 58,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MADE A GRINDING NOISE AND AN ODOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER FAILED AND WAS RUBBING METAL TO METAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Look up ODI 10883370 at NHTSA ↗

12.8%
ODI 11403337 · 70,000 mi

BRAKE SOMETIMES NOT WORKING PROPERLY WHEN THE VEHICLE IS ON LOW SPEED LESS THAN 20 M/H. I FEEL THE FRONT BRAKE IS NOT WORKING SOMETIMES. I VISIT THE CAR REPAIR CENTER AND THEY SAID IT IS FINE. BUT I READ THE SAME ISSUE ON THE INTERNET FORUM. THEY HAVE CHANGED THE BRAKE OIL OR MASTER CYLINDER OR BRAKE ROTOR AND DISK BUT THEY JUST SPENT MONEY AND NOTHING IMPROVED. I NEED YOUR HELP.

Look up ODI 11403337 at NHTSA ↗

12.9%
ODI 11388609 · 77,123 mi

74K MILES . CAR WAS PARKED FOR SEVERAL HOURS, THEN STARTED THE CAR & AIR BAG LIGHT , TRACTION AND STABILITY WARNING LIGHTS WERE ON. NOTICED ALL STEERING WHEEL CONTROLS DID NOT WORK. HORN AND MEDIA CONTROLS. AFTER DRIVING THE CAR A CLICKING NOISE STARTED COMING FROM THE STEERING WHEEL WHEN TURNING. *CALLED VOLKSWAGEN USA AND THEY SAID IT IS NOT A RECALL ON MY CAR LOOKED UP THAT IT IS COMMON PROBLEM FOR MY CAR AND THE WAS A RECALL FOR THE SAME CAR AN SIMILAR MODELS.

Look up ODI 11388609 at NHTSA ↗

Unknown Or Other
150.0%
ODI 11208154

1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT…

Look up ODI 11208154 at NHTSA ↗

425.0%
ODI 10966123 · 37,000 mi

MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED.

Look up ODI 10966123 at NHTSA ↗

28.7%
ODI 10954129 · 161,000 mi

IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF …

Look up ODI 10954129 at NHTSA ↗

26.1%
ODI 11020421 · 85,000 mi

ENTIRE SOUND/RADIO SYSTEM SUDDENLY STOPPED THEREBY ELIMINATING MY BLUE TOOTH CONNECTIVITY FOR HANDSFREE PHONE USE

Look up ODI 11020421 at NHTSA ↗

414.8%
ODI 10954443

MY 2012 JETTA SPORTSWAGEN TDI IS HAVING WATER FREEZING IN THE INTERCOOLER CAUSING IT TO NOT START OR EVEN SMOKE WHEN STARTED. I HAD A 14 WITHOUT THIS ISSUE MY DAD HAS AM 04 PASSAT TDI NO ISSUE. I DID RESEARCH AND ON MANY WEBSITES IT MENTIONS 10-13 HAVING THIS ISSUE. THE DEALERSHIP TOLD ME THERE'S AN AFTER MARKER PART THAT FIXES THE FREEZING ISSUE. THIS PART WILL COST OVER 700 DOLLARS. WHY WAS THIS NOT RECALLED WHEN IT'S HAPPENING TO MANY YEARS AND THE DEALERSHIP HAS SEEN IT MULTIPLE TIMES.

Look up ODI 10954443 at NHTSA ↗

411.1%
ODI 10907707 · 51,000 mi

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

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411.8%
ODI 11129989 · 92,000 mi

CAR IS STUTTERING AND HAS STALLED 3 TIMES IN THE LAST MONTH, TWO OF WHICH I WAS DRIVING, THE OTHER, WHILE STOPPED AT A LIGHT. BROUGHT IT TO GET A DIAGNOSTIC AFTER THE FIRST TIME IT STALLED, WHICH WAS ON THE HIGHWAY, THE ALTERNATOR WAS SHOWING LOW VOLTAGE. BROUGHT IT TO THE SHOP, SHOWED NOTHING, ALTERNATOR WAS FINE. IT STALLED AGAIN WHILE DRIVING IN TOWN THE SECOND TIME. THE EPC FLASHED 3 TIMES AND THE CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO. DID A DIAGNOSTIC, THE CAM SHAFT SENSORY CODE CAME UP. BROUGHT IT TO THE SHOP, A COMPLETELY DIFFERENT C…

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Air Bags
150.0%
ODI 11071942 · 136,000 mi

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT R…

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16.3%
ODI 11763740

at or around 6:52pm on 9/11/2026, what I assume is the seatbelt pretensioner deployed while I was driving down a smooth road. absolutely no potholes or anything of the sort, I was just regularly driving down the road and it snapped and tightened up onto my chest, started smoking inside, and injured the left side of my neck. I have a 2009 Volkswagen Jetta Sportwagen 2.5 SE. I don't understand what happened, but this is a clear safety concern, and this absolutely terrified me. I immediately pulled over and checked under and around the car, there …

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626.1%
ODI 11105254 · 77,000 mi

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

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26.1%
ODI 10875558 · 75,000 mi

THE CLOCK SPRING GOT DEBRIS IN IT, PUSHING THE RIBBON OFF THE GUIDE WIRES AND CAUSING A KINK. THIS CAUSES A FAULT IN THE AIRBAG CONTROLS AS THERE IS UNRELIABLE CONNECTIVITY WITH THE COMPUTER. THUS, THE DRIVER'S SIDE AIRBAG WITHIN THE STEERING COLUMN TURNS ITSELF OFF. VW VOLUNTARILY RECALLED 420,000 CARS FOR THIS EXACT PROBLEM, INCLUDING SOME VEHICLES WITHIN OUR SAME YEAR AND MODEL. FROM VW'S RECALL NOTICE: ON CERTAIN VEHICLES, THE STEERING WHEEL CLOCK SPRING COULD BECOME CONTAMINATED WITH LONG HAIR OR LONG FIBERS WHICH MAY CAUSE A DISPLACEME…

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13.7%
ODI 11384613

AIRBAG CORROSION FOUND BY DEALER.

Look up ODI 11384613 at NHTSA ↗

513.9%
ODI 11458153

clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it.

Look up ODI 11458153 at NHTSA ↗

411.8%
ODI 11374834 · 66,000 mi

THE CAR WAS IN A SEVERE FRONT END COLLISION THAT TOTALED THE CAR. THE WRECK RESULTED IN MULTIPLE INJURIES FOR BOTH OCCUPANTS. BOTH WERE TRANSPORTED BY AMBULANCE. THE CAR WAS MOVING ON A COUNTRY ROAD WHEN A COMBINE WITH NO LIGHTS CAME OUT IN FRONT OF THEM. THE VEHICLE STRUCK THE COMBINE. ZERO AIRBAGS WERE DEPLOYED IN THIS CRASH.

Look up ODI 11374834 at NHTSA ↗

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

28.7%
ODI 10954129 · 161,000 mi

IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF …

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39.1%
ODI 10889122 · 60,000 mi

CAR STALLS INTERMITTENTLY UNDER VARIOUS CONDITIONS ACCELERATING DE-ACCELERATING WARMED UP, AND COLD FUEL PUMP HAS BEEN REPLACED ALONG WITH FILTER AND NOW POWER RELAY HAS BEEN REPLACED BUT IT STILL STALLS VERY DANGEROUS TO DRIVE.

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414.8%
ODI 10853881 · 90,000 mi

4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH.

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513.9%
ODI 10935112 · 89,000 mi

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

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514.7%
ODI 11112887 · 67,000 mi

EPC WARNING LIGHT APPEARS AND SLOWS CAR DOWN FROM 65 TO 15 MILES PER HOUR ON FREEWAY WITHIN 15 SECONDS, EXTREMELY DANGEROUS SITUATION AND EVEN HAD SOMEONE SHATTER MY WINDOW WITH A SCREWDRIVER FOR ALMOST CAUSING ACCIDENT

Look up ODI 11112887 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

16.3%
ODI 11566975

While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would no…

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00.0%

No examples available for this selection.

13.0%
ODI 10853648 · 91,000 mi

VEHICLE CLUTCH PEDAL STUCK TO THE FLOOR. VEHICLE WOULD STILL START BUT ONLY IN NEUTRAL. IF I WERE TO TRY AND START VEHICLE IN A GEAR WITH THE CLUTCH PRESSED IN THE CAR JUMPS FORWARD OR REVERSE. THIS COULD CAUSE SOMEONE TO BE CRUSHED IF THEY WERE STANDING IN FRONT OR BEHIND WHEN VEHICLE IS BEING STARTED. ALSO IF THIS FAILURE WERE TO HAPPEN WHEN DRIVING THE CAR WOULD NOT COME OUT OF GEAR AND COULD CAUSE AND ACCIDENT. LUCKILY MINE FAILED IN MY GARAGE OVER NIGHT. BROWSING AROUND ON THE INTERNET IT SEEMS TO BE A COMMON PROBLEM AND MANY PEOPLE HAVE H…

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414.8%
ODI 11088720

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT NOTICED THAT THE TRANSMISSION WAS HESITANT AS IF THE VEHICLE WOULD STALL WHEN NEEDING TO CHANGE GEARS. IN ADDITION, THE GEARS WERE SLOW TO CHANGE OVER. THE DEALER (HANSEL VOLKSWAGEN, 2951 CORBY AVE, SANTA ROSA, CA 95407, [phone removed]) PROVIDED A MANUFACTURER SOLUTION OF MODIFYING THE DIESEL SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN TWICE, BUT COULD NOT DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED THAT THEIR SOLU…

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411.1%
ODI 10945934 · 112,000 mi

DSG TRANSMISSION FAILURE AT112,00 MILES

Look up ODI 10945934 at NHTSA ↗

38.8%
ODI 10839436 · 30,628 mi

VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion SystemToo few reports for a range78,750 mi4 (sparse)
ODI 10895966 · 79,500 mi

WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG W…

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ODI 10902961 · 78,000 mi

MY WIFE AND HER MOTHER WERE OUT SHOPPING IN SAN DIEGO. THEY SUDDENLY EXPERIENCED ENGINE MALFUNCTION AND SUBSEQUENT STALL OF OUR 2013 JETTA TDI SPORTWAGON. THIS RESULTED IN OUR VEHICLE BLOCKING A TWO LANE BUSY BOULEVARD. THIS STREET IS A NO STOPPING ANYTIME ROADWAY CLEARLY MARKED WITH SIGNS. MY WIFE CHRISTINE, PULLED TO THE FAR RIGHT OF THE SHOULDER AS POSSIBLE. THIS WAS A FRIGHTENING AND DANGEROUS EXPERIENCE FOR MY WIFE AND MOTHER IN LAW. THE VW WAS TOTALLY DEAD AND REQUIRED TOWING TO A VW DEALER REPAIR FACILITY. THE SERVICE REP AT VW DIAGNOSE…

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ODI 11253142 · 123,000 mi

WHILE DRIVING HOME, THE CAR STALLED WITH NO WARNING AND WOULD NOT RESTART ALTHOUGH STARTER ETC WERE WORKING FINE. AFTER GETTING IT TOWED TO THE DEALERSHIP, THEY REPORTED THAT THE FUEL PUMP HAD FAILED LEAVING METAL THROUGH OUT MY FUEL SYSTEM, A PROBLEM THEY'VE SEEN WITH THIS MAKE AND MODEL IN THE PAST. AFTER CONTACTING THE MANUFACTURER, THEY SAID IT WAS A KNOWN ISSUE, BUT NOT COMMON ENOUGH TO WARRANT A RECALL AND WOULD NOT COVER THE COST OF REPAIR WHICH WAS OVER $5000, MORE THAN THE CURRENT VALUE OF THE CAR IN GOOD CONDITION.

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Electrical SystemToo few reports for a range110,500 mi4 (sparse)
ODI 11170094 · 162,000 mi

ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

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ODI 11279947 · 60,100 mi

ON A COLD MORNING, I STARTED MY CAR BY TURNING THE KEY IN THE IGNITION, THEN LOCKED THE DOORS MANUALLY FROM THE EXTERIOR WITH ANOTHER KEY, IN ORDER TO ALLOW THE CAR TO WARM UP AND DEFROST BEFORE THE COMMUTE TO WORK. WHEN I RETURNED 10 MINUTES LATER, THE CAR WAS EMITTING GRAY SMOKE FROM THE HOOD, AND UPON OPENING THE DRIVER'S DOOR, I DISCOVERED THAT THE ENTIRE CABIN OF THE VEHICLE WAS FILLED WITH GRAY SMOKE AS WELL. I REACHED IN AND REMOVED THE KEY FROM THE IGNITION, THEN LEFT THE VEHICLE WITH THE DRIVER DOOR OPEN TO ALLOW THE SMOKE TO AIR OUT…

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ODI 11553299 · 136,000 mi

The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 55 MPH, the vehicle began to hesitate with the check engine warning light illuminated. The contact drove the vehicle to an auto parts store that used a handheld scanner and determined that the vehicle needed to be taken to a dealer due to engine failure. The contact stated that the engine failure was intermittent at first but had become recurring and at various speeds. Additionally, the vehicle started to have electrical issues and a failure with…

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EngineToo few reports for a range89,000 mi3 (sparse)
ODI 10935112 · 89,000 mi

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

Look up ODI 10935112 at NHTSA ↗

ODI 11170094 · 162,000 mi

ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

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ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

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Power TrainToo few reports for a range99,500 mi2 (sparse)
ODI 10945934 · 112,000 mi

DSG TRANSMISSION FAILURE AT112,00 MILES

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ODI 11327966 · 87,000 mi

MY VEHICLE ONLY HAS ABOUT 80,000 MILES AND THERE IS A VERY LOUD SOUND COMING FROM THE DUAL MASS FLYWHEEL WHEN IDLING, BOTH WHEN PARKED OR IN DRIVE. THIS SEEMS PREMATURE FOR THIS TRANSMISSION. *TR

Look up ODI 11327966 at NHTSA ↗

Unknown Or OtherToo few reports for a range62,800 mi2 (sparse)
ODI 10907707 · 51,000 mi

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Look up ODI 10907707 at NHTSA ↗

ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Look up ODI 11278338 at NHTSA ↗

SuspensionToo few reports for a range77,128 mi2 (sparse)
ODI 11299749 · 104,256 mi

THE LEFT FRONT AND LEFT REAR COIL SPRINGS ARE BROKEN.

Look up ODI 11299749 at NHTSA ↗

ODI 11352536 · 50,000 mi

HEARD STRANGE NOISE WHILE DRIVING IN TOWN. FOUND PASSENGER REAR COIL SPRING WAS BROKEN. UPON FURTHER REVIEW THE SHOP ALSO FOUND THAT THE DRIVERS SIDE FRONT SPRING WAS BROKEN. MINIMAL CORROSION WAS PRESENT ON THE COILS AND THE CAR ONLY HAS ~50,000 MILES.

Look up ODI 11352536 at NHTSA ↗

Fuel System, DieselToo few reports for a range82,500 mi2 (sparse)
ODI 11316080 · 45,000 mi

DEAR SIRS; THE WASHINGTON STATE ATTORNEY GENERAL ADVISED THAT I CONTACT YOU IN REGARDS TO VOLKSWAGEN GROUP OF AMERICA 2.0-LITER CLASS ACTION SETTLEMENT MY CLAIM MADE DURING THE RECALL WAS ACCEPTED THEN LATER DENIED. I NOW HAVE NO INCENTIVE TO HAVE THE CAR MODIFIED TO CONFORM WITH THE ENVIRONMENTAL STANDARDS THE REST OF THE CAR INDUSTRY MUST ABIDE BY. ALSO, I HAD GONE THROUGH THE TROUBLE OF BUYING ANOTHER CAR, WHICH I NEEDED FOR WORK, IN ANTICIPATION THAT VOLKSWAGEN WOULD HONOR THE CONTRACT THEY MADE WITH ME. I BELIEVE THEI…

Look up ODI 11316080 at NHTSA ↗

ODI 11561116 · 120,000 mi

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving approximately 70 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact continued driving to his destination however, the vehicle failed to accelerate above 30 MPH. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer where a diagnostic test was p…

Look up ODI 11561116 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11640739

My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent…

Look up ODI 11640739 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11673116

I had lost power driving over the grapevine on Highway and then recently I had difficulty putting vehicle in gear and it would make a loud noise. Independent service center confirmed that the TCM was faulty.

Look up ODI 11673116 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 23 reports

2013: 0 complaints · 2014: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2013000
2014003
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20133600
20143301

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemAir BagsElectrical SystemEnginePower TrainUnknown Or OtherSuspensionFuel System, Diesel
Fuel/Propulsion System—00
2
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Look up ODI 11278338 at NHTSA ↗

ODI 11640739

My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent…

Look up ODI 11640739 at NHTSA ↗

0
1
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Look up ODI 11278338 at NHTSA ↗

00
Air Bags0—000000
Electrical System00—
1
ODI 11170094 · 162,000 mi

ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

Look up ODI 11170094 at NHTSA ↗

1
ODI 11555385

Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be…

Look up ODI 11555385 at NHTSA ↗

000
Engine
2
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Look up ODI 11278338 at NHTSA ↗

ODI 11640739

My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent…

Look up ODI 11640739 at NHTSA ↗

0
1
ODI 11170094 · 162,000 mi

ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING.

Look up ODI 11170094 at NHTSA ↗

—0
1
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

Look up ODI 11278338 at NHTSA ↗

00
Power Train00
1
ODI 11555385

Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be…

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Unknown Or Other
1
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

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1
ODI 11278338 · 74,600 mi

WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "…

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Suspension000000—0
Fuel System, Diesel0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Stalling or loss of power

6 mentions · 16.7% of complaints

Median mileage: 89,000 mi (3 usable records).

ODI 10902961 · 78,000 mi

MY WIFE AND HER MOTHER WERE OUT SHOPPING IN SAN DIEGO. THEY SUDDENLY EXPERIENCED ENGINE MALFUNCTION AND SUBSEQUENT STALL OF OUR 2013 JETTA TDI SPORTWAGON. THIS RESULTED IN OUR VEHICLE BLOCKING A TWO LANE BUSY BOULEVARD. THIS STREET IS A NO STOPPING ANYTIME ROADWAY CLEARLY MARKED WITH SIGNS. MY WIFE CHRISTINE, PULLED TO THE FAR RIGHT OF THE SHOULDER AS POSSIBLE. THIS WAS A FRIGHTENING AND DANGEROUS EXPERIENCE FOR MY WIFE AND MOTHER IN LAW. THE VW WAS TOTALLY DEAD AND REQUIRED TOWING TO A VW DEALER REPAIR FACILITY. THE SERVICE REP AT VW DIAGNOSE…

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ODI 10935112 · 89,000 mi

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

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ODI 11253142 · 123,000 mi

WHILE DRIVING HOME, THE CAR STALLED WITH NO WARNING AND WOULD NOT RESTART ALTHOUGH STARTER ETC WERE WORKING FINE. AFTER GETTING IT TOWED TO THE DEALERSHIP, THEY REPORTED THAT THE FUEL PUMP HAD FAILED LEAVING METAL THROUGH OUT MY FUEL SYSTEM, A PROBLEM THEY'VE SEEN WITH THIS MAKE AND MODEL IN THE PAST. AFTER CONTACTING THE MANUFACTURER, THEY SAID IT WAS A KNOWN ISSUE, BUT NOT COMMON ENOUGH TO WARRANT A RECALL AND WOULD NOT COVER THE COST OF REPAIR WHICH WAS OVER $5000, MORE THAN THE CURRENT VALUE OF THE CAR IN GOOD CONDITION.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

6 mentions · 16.7% of complaints

Median mileage: 89,000 mi (5 usable records).

ODI 10895966 · 79,500 mi

WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG W…

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ODI 10935112 · 89,000 mi

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

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ODI 11499109

Loss of sudden fuel pressure, Loss of Acceleration,Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 2.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11499109

Loss of sudden fuel pressure, Loss of Acceleration,Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b