Auto Recall Watch
U.S. public vehicle records

2013 Volkswagen JETTA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

516 owner complaints analyzed

4 distinct recall campaigns

56,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 346 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 143 of 516 complaints (27.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting10420.2%
Engine operation6512.6%
Electrical and battery issues458.7%
Steering behavior448.5%
Braking behavior387.4%
Fuel system concerns234.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
143
Power Train
139
Engine
112
Unknown Or Other
98
Steering
37
Fuel/Propulsion System
34
Air Bags
30
Service Brakes
22
Component breakdown data
CategoryCount
Electrical System143
Power Train139
Engine112
Unknown Or Other98
Steering37
Fuel/Propulsion System34
Air Bags30
Service Brakes22

Electrical System: 143; Power Train: 139; Engine: 112; Unknown Or Other: 98; Steering: 37; Fuel/Propulsion System: 34; Air Bags: 30; Service Brakes: 22

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
71
25,000 to 49,999
74
50,000 to 74,999
92
75,000 to 99,999
55
100,000 to 149,999
43
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,00071
25,000 to 49,99974
50,000 to 74,99992
75,000 to 99,99955
100,000 to 149,99943
150,000 and above11

Under 25,000: 71; 25,000 to 49,999: 74; 50,000 to 74,999: 92; 75,000 to 99,999: 55; 100,000 to 149,999: 43; 150,000 and above: 11

50,000 to 74,999 miles has the most reports with usable mileage (92). 170 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
2
2013
20
2014
39
2015
40
2016
55
2017
57
2018
65
2019
49
2020
62
2021
35
2022
34
2023
24
2024
21
2025
9
2026
4
Complaints over time data
CategoryCount
20122
201320
201439
201540
201655
201757
201865
201949
202062
202135
202234
202324
202421
20259
20264

2012: 2; 2013: 20; 2014: 39; 2015: 40; 2016: 55; 2017: 57; 2018: 65; 2019: 49; 2020: 62; 2021: 35; 2022: 34; 2023: 24; 2024: 21; 2025: 9; 2026: 4

Pattern summary

Electrical System leads the component reports. Transmission and shifting appears in 104 complaint narratives. Engine operation appears in 65 complaint narratives. Electrical and battery issues appears in 45 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10480982 · 2012-10-18 (October 18, 2012)

WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FAILURE WAS THAT THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL WITH NO NOTICE AND THE CAR HAD SEVERALLY REDUCED POWER AVAILABLE (LESS THAN 10 MPH). RESEARCH ON THE INTERNET SHOWS THAT VOLKSWAGEN HAS HAD PROBLEMS WITH THIS BEFORE. IT SEEMS VERY SERIOUS …

Owner-reported narrative. 110 miles reported. Look up ODI 10480982 at NHTSA ↗

Owner report 10489529 · 2012-12-22 (December 22, 2012)

DSG TRANSMISSION ISSUES: WHEN MAKING A LEFT HAND TURN ACROSS TRAFFIC, I COASTED UP TO THE LIGHT WHEN IT WAS MY TURN, THEN I PRESSED THE ACCELERATOR AND THE CAR HAD NO POWER. IT CROSSED THROUGH THE INTERSECTION AT APPROXIMATELY 1 TO 2 MPH. IT TOOK 5 TO 10 SECONDS FOR THE POWER TO RETURN. IT FELT LIKE IF YOU ARE DRIVING A MANUAL TRANSMISSION AND HAVE THE CAR IN 4TH OR 5TH GEAR WHEN TRYING TO START MOVING. THIS HAS HAPPENED AT QUITE A FEW INTERSECTIONS. ALSO IT HAPPENED WHEN I WAS ACCELERATING THEN HAD TO RELEASE THE ACCELERATOR DUE TO A VEHICLE …

Owner-reported narrative. 350 miles reported. Look up ODI 10489529 at NHTSA ↗

Owner report 10519715 · 2013-06-13 (June 13, 2013)

APPROACHED TRAFFIC LIGHT (WHICH WAS RED). WHEN LIGHT CHANGED, ATTEMPTED TO MAKE A LEFT TURN. NO POWER FOR ABOUT 3 SECONDS, THEN ACCELERATED THROUGH THE LIGHT AND ALL WAS NORMAL. NOW HAVE ABOUT 1500 MILES ON THE CAR AND SIMILAR SITUATIONS HAVE OCCURRED. ESTIMATED THAT WE HAD ABOUT 15 REPEATS OF THIS PROBLEM. DEALER FOUND NO CODES AND COULD NOT REPEAT THE PROBLEM. DEALER SAID WE WOULD HAVE TO WAIT UNTIL A CODE WAS RECORDED BEFORE THEY COULD DO ANYTHING. PROBLEM OCCURRED TWICE WITH A COLD ENGINE AND THE REST OF THE TIME WHEN THE ENGINE WAS …

Owner-reported narrative. 100 miles reported. Look up ODI 10519715 at NHTSA ↗

Owner report 10537820 · 2013-08-28 (August 28, 2013)

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10537820 at NHTSA ↗

Owner report 10599015 · 2014-06-17 (June 17, 2014)

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

Owner-reported narrative. 38,000 miles reported. Look up ODI 10599015 at NHTSA ↗

Owner report 10611343 · 2014-07-17 (July 17, 2014)

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…

Owner-reported narrative. 55,000 miles reported. Look up ODI 10611343 at NHTSA ↗

Owner report 10535696 · 2013-08-16 (August 16, 2013)

I WAS TRYING TO MERGE ONTO HIGHWAY TRAFFIC AND WHEN I PUSHED ON THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT CREATED AN UNSAFE SITUATION WHERE I HAD TO SLAM ON THE BRAKES AND LET THE TRAFFIC PASS BY, THEN PUT THE CAR IN MANUAL SHIFT SO THAT I COULD ACCELERATE ENOUGH TO MERGE WITH TRAFFIC. THE INABILITY TO CONTROL THE SPEED OF THE VEHICLE DUE TO NO RESPONSE FROM THE ENGINE HAPPENS USUALLY AROUND SPEEDS OF 40 MILES AN HOUR. I HAVE NOTICED THAT THE CAR WILL BE IN 6 GEAR AT VERY LOW SPEEDS AND FAILS TO DOWN SHIFT WHEN THE GAS IS PRESSED. THI…

Owner-reported narrative. 45 miles reported. Look up ODI 10535696 at NHTSA ↗

Owner report 10542648 · 2013-09-09 (September 9, 2013)

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

Owner-reported narrative. 2,186 miles reported. Look up ODI 10542648 at NHTSA ↗

Owner report 10552158 · 2013-11-13 (November 13, 2013)

NEW 2013 JETTA TDI WITH LESS THAN 7000 MILES HAD A CATASTROPHIC DIESEL ENGINE FAILURE ON I-5 NORTHBOUND IN WASHINGTON STATE. DIESEL ENGINE LIGHT CAME ON, CRUISE CONTROL FAILED, LOST POWER. LUCKILY I WAS COMING UP ON AN EXIT AND ABLE TO SAFELY PULL OFF. WAS TRAVELING AT THE SPEED LIMIT RATE OF 70 MPH. FOUND OUT FROM SERVICE THAT IT WAS A HIGH PRESSURE FUEL PUMP FAILURE AND THAT THEY WERE GOING TO HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. COULD HAVE ENDED UP IN AN ACCIDENT IF I HAD NOT BEEN ABLE TO PULL OFF. DID RESEARCH ON THE INTERNET AND FOUND O…

Owner-reported narrative. 6,800 miles reported. Look up ODI 10552158 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

516 unique complaints in this selection. Analysis snapshot: 2026-09-30.

67.1%Usable mileage346 / 516 records
100.0%Valid incident date516 / 516 records
100.0%Valid filing date516 / 516 records
100.0%Ordered incident and filing dates516 / 516 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
13226.5%
ODI 10445020 · 17,000 mi

DROVE THE VEHICLE HOME FROM WORK FRIDAY 1/13, WEATHER WAS BELOW FREEZING CAUSING ICE BUILD UP. PARKED THE VEHICLE IN MY GARAGE ~45 DEGREES. ICE BEGAN MELT, AND WHEN TRYING TO START THE VEHICLE SATURDAY AFTERNOON IT TURNED 1/4 TURN AND THE ENGINE STOPPED. MY ASSUMPTION IS THAT THE ENGINE INHALED WATER CAUSING A HYDRO-LOCK, I CONTINUED TO TRY TO START THE VEHICLE A TOTAL 5 TIMES (IT TURNED OVER ONCE AND RAN EXTREMELY ROUGH AND DIED ONCE). THE LAST TIME TRYING TO START THE VEHICLE I SMELLED SMOKE, I POPPED THE HOOD TO FIND THE STARTER AND WIRI…

Look up ODI 10445020 at NHTSA ↗

14327.7%
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

Look up ODI 10537109 at NHTSA ↗

8923.1%
ODI 10561775 · 10 mi

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS …

Look up ODI 10561775 at NHTSA ↗

4322.2%
ODI 10703283 · 520 mi

THE PANIC BUTTON ON THE KEY FOB HAS NO DELAY. IF YOU PUSH IT ONE TIME, WITH VERY LITTLE PRESSURE, THE ALARM GOES OFF. I WAS STOPPED AT A STOP LIGHT AND I STALLED THE ENGINE WITH THE MANUAL TRANSMISSION. I WENT TO TURN THE KEY OFF AND BACK ON AGAIN TO START THE ENGINE AND SINCE THE PANIC BUTTON IS ON THE SIDE OF THE KEY (FACING STRAIGHT UP, OR DOWN WHEN IN THE IGNITION). THE ALARM STARTED GOING OFF AND THE ENGINE WOULDN'T START. I WAS HOLDING BACK TRAFFIC, SCRAMBLING TO FIGURE OUT WHAT HAD HAPPENED AS THE ACTION WAS COMPLETELY UNINTENTIONAL. THI…

Look up ODI 10703283 at NHTSA ↗

3018.6%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3018.9%
ODI 11018993

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, [phone removed]) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAI…

Look up ODI 11018993 at NHTSA ↗

39.7%
ODI 11324610 · 20,200 mi

AFTER REVERSING AND THEN STOPPING AND SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION POPS IN TO GEAR. ALSO VEHICLE RADIO TURNS ON AND OFF AT RANDOM TIMES HAVING TO RESTART WHILE IN MOTION. *TR

Look up ODI 11324610 at NHTSA ↗

15027.3%
ODI 11162613 · 6,027 mi

THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

Look up ODI 11162613 at NHTSA ↗

1528.3%
ODI 11340224 · 4,950 mi

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM …

Look up ODI 11340224 at NHTSA ↗

1318.8%
ODI 11457912

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept coming on. I was going 10 mph and the e brake engaged and would not let me out unless I turned off the car and turned it back on. When I brought it to the dealership they ran tests on it and they said it was the door wiring harness. There is problem …

Look up ODI 11457912 at NHTSA ↗

920.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

818.6%
ODI 11552197

After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.

Look up ODI 11552197 at NHTSA ↗

715.9%
ODI 11704903

The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was taken to an authorized Volkswagen dealer, and the OCU (online connectivity unit) module responsible for the SOS system was replaced under warranty on 3/17/2025 at approximately 6,294 miles. After the repair, the system functioned temporarily. In December 2025, the SOS system failed again and now displays an “Emergency Call Function Not Available / Plea…

Look up ODI 11704903 at NHTSA ↗

310.3%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

Look up ODI 11691387 at NHTSA ↗

350.0%
ODI 11711130

I'm not exactly sure on what happened but when using the lane stay assist it doesn't read the lines correctly causing the car to abruptly jerk in a unexpected direction! doing this during certain scenarios would cause an accident for sure. also the headlight auto switching for high beams malfunctions often causing the lights to flicker

Look up ODI 11711130 at NHTSA ↗

Engine
8416.8%
ODI 10459695

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMA…

Look up ODI 10459695 at NHTSA ↗

11221.7%
ODI 10508624 · 231 mi

BASED UPON MY OWN PERSONAL EXPERIENCE AND OTHER OWNERS COMMENTS FOUND ON THE THE WEB, THERE APPEARS TO BE AN ISSUE WITH VARIOUS EXHAUST LEAKS ON LATE MODEL JETTA TDI'S WHICH ALLOWS DANGEROUS DIESEL SULFUR FUMES TO ENTER THE CABIN. *TR

Look up ODI 10508624 at NHTSA ↗

10828.0%
ODI 10551989 · 1,700 mi

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

Look up ODI 10551989 at NHTSA ↗

4322.2%
ODI 10693776 · 617 mi

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 617.

Look up ODI 10693776 at NHTSA ↗

4326.7%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3220.1%
ODI 11057320 · 5,000 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF…

Look up ODI 11057320 at NHTSA ↗

26.5%
ODI 11504161

On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.

Look up ODI 11504161 at NHTSA ↗

14726.8%
ODI 11172064 · 20 mi

2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

Look up ODI 11172064 at NHTSA ↗

1222.6%
ODI 11351913 · 6,000 mi

THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND F…

Look up ODI 11351913 at NHTSA ↗

57.2%
ODI 11422588

I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even aware that the car had stalled until I put it in gear and began to let the clutch out, at which point I discovered that the engine was off.

Look up ODI 11422588 at NHTSA ↗

1227.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

1125.6%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

Look up ODI 11518886 at NHTSA ↗

1125.0%
ODI 11609429

Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car i…

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13.4%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

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116.7%
ODI 11755445

The vehicle says it’s overheating and will go into limp mode it has also been reported that other 2026 Jettas have had the same issue

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Power Train
469.2%
ODI 10440575 · 1,000 mi

UPON ENTERING AN ON-RAMP AND ALSO ACCELERATING AROUND A TURN, EXPERIENCED NO RESPONSE TO DEPRESSION OF GAS PEDAL. BASICALLY CAR HAD SERIOUS LAG BEFORE TAKING OFF. WORRIED ABOUT SAFETY ISSUE WHEN TRYING TO GET OUT OF SOMEONE'S WAY. VERY UNPREDICTABLE IN OCCURRENCE AND DO NOT WANT TO HAVE A WRECK. ALSO EXPERIENCED "STUTTERING" AROUND 30 MPH AS IF VEHICLE DID NOT KNOW WHICH GEAR TO GET INTO. THIS HAPPENS FREQUENTLY AND CREATES A PHYSICAL SHUTTER OF VEHICLE FELT BY DRIVER AND PASSENGERS. *TR

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13926.9%
ODI 10480982 · 110 mi

WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FAILURE WAS THAT THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL WITH NO NOTICE AND THE CAR HAD SEVERALLY REDUCED POWER AVAILABLE (LESS THAN 10 MPH). RESEARCH ON THE INTERNET SHOWS THAT VOLKSWAGEN HAS HAD PROBLEMS WITH THIS BEFORE. IT SEEMS VERY SERIOUS …

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7318.9%
ODI 10552026 · 666 mi

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

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2311.9%
ODI 10779960 · 14,000 mi

AIR CONDITIONING DECREASES OUTPUT BY 40-60% AFTER 80-150 MILES OF CONSTANT DRIVING ON EXPRESSWAY DURING HOT DAYS [ABOVE 85 DEGREES] AND HIGH HUMIDITY [ABOVE 70 %}. DECREASE IN VOLUME OF AIR FROM VENT, WITH NO CHANGE OF AIR SPEED CONTROL AND MUCH WARMER AIR. AIR RECIRCULATION BUTTON IN "OFF" POSITION.HAVE TO STOP CAR FOR 10-15 MINUTES FOR EVAPORATOR TO DEFROST AND DRAIN ON PAVEMENT. AFTERWARDS, AC IS COLD FOR ANOTHER 60-100 MILES.TWO DIFFERENT VW DEALERS INDICATE NO BAD CODES FOR AIR CONDITIONER. CONTINUED TO OCCUR FIVE MORE TIMES IN SUMM…

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2213.7%
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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159.4%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

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516.1%
ODI 11230706

WHILE IN MOTION AT LOW SPEEDS, BETWEEN 28 AND 30 MPH, YOU CAN HEAR A GRINDING OR SCRAPING NOISE COMING FROM THE CAR AND YOU CAN FEEL A BIT OF LOSS OF POWER IN THE CAR. I BELIEVE THIS IS IN THE TRANSMISSION. WHEN BOUGHT NEW, THIS NOISE WAS NON EXISTING, IT APPEARED AFTER A FEW MONTHS OF DRIVING

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16129.3%
ODI 11120020 · 27 mi

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

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713.2%
ODI 11388795 · 843 mi

AS I WAS DRIVING HOME LATE LAST NIGHT FROM WORK ON A CITY STREET , MY CAR SUDDENLY WOULD NOT ACCELERATE IN SPEED WHILE IN MOTION BUT YOU CAN HEAR THE CAR ACCELERATE WHEN I WAS PUSHING ON THE GAS. IT FELT AS IF THE CAR HAS TURNED OFF BECAUSE THEN MY STEERING WHEEL GOT HARD WAS HARD TO MOVE WHILE IN MOTION. CAUSE OF PROBLEMS IS UNKNOWN BUT MAY NOT BE SAFE TO DRIVE IF IT CONTINUES

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22.9%
ODI 11454915

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing in front of me, every time I put it to neutral and hold brake, in other ways just holding brake sometimes can not stop the car. If someone calls me I give more details.

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00.0%

No examples available for this selection.

24.7%
ODI 11573462

This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Se…

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715.9%
ODI 11594491

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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620.7%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

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00.0%

No examples available for this selection.

Unknown Or Other
10721.4%
ODI 10443831 · 100 mi

48 HRS AFTER DRIVING OFF DEALER LOT, "DIESEL ' ODOR THRU FAN AND IDLE AT STOP SIGNS/LIGHTS, DEALER NOTIFIED TOLD IT WOULD GO AWAY AFTER BROKE IN, CONTINUED W/O IMPROVEMENT, TOOK TO DEALER, STATED CHECKED EVERYTHING NO PROBLEM, BRING BACK MAY BE ANIMAL OR SOMETHING BLOCKING EXAHUST (WITHIN DAYS). RETURNED TOLD SEAL WAS BROKE JUST UNDER INTAKE MANIFOLD, PICS SENT TO VOLKSWAGEN,, CALLED TO CHECK STATUS ONLY TO BE TOLD "TURBO CRACKED." 2 WEEKS LATER CAR PICKED UP, STATED ALL RECALLS PERFORMED PRIOR TO DRIVING OFF LOT NOV 26,2011, STILL HAVENT BEEN…

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9819.0%
ODI 10734272 · 40,000 mi

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

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7118.4%
ODI 10703633

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & …

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3417.5%
ODI 10745187 · 900 mi

VW DEALER AND MECHANIC ADMITS TO DRIVING MY CAR AND VERIFYING IN PERSON WHILE DRIVING THAT MY CAR TIRES ARE SHAKING DUE TO THE SUSPENSION OF THE CAR AND I SHOULD PUT LUGGAGE IN THE TRUNK TO HELP SMOOTH THE RIDE OR GO WITH A LARGER WHEEL SIZE.. I FEEL VERY UNSAFE WITH FAMILY IN MY CAR. ELECTRICAL ISSUE IS A FUSE KEEPS BURNING OUT DUE TO AN IMPROPER GROUND FROM BOTH POWER PLUGS FRONT AND BACK SEAT. WHILE DRIVING THE PASSENGER DOOR OPENED BY ITSELF WHILE BOTH HANDS WERE ON THE STEERING WHEEL.

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3521.7%
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

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2515.7%
ODI 11076125 · 17,500 mi

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.

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825.8%
ODI 11187453

THE BACKUP CAMERA INTERMITTENTLY FAILS TO WORK ALONG WITH THE OTHER FUNCTIONS(E.G., RADIO) OF THE INFORMATION SCREEN. A LOCAL DEALERSHIP "REBOOTED" THE INFO SYSTEM BUT THE PROBLEM HAS RECURRED.

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9517.3%
ODI 11118125 · 100 mi

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

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1324.5%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

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1115.9%
ODI 11415181

CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.

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12.3%
ODI 11730829

I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.

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1023.3%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

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613.6%
ODI 11590932

The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun shot. We looked outside and the upper windshield was cracked. I informed the dealership and manger said same thing happened to him while driving his Jetta. He thinks it was a rock. I disagree I think its defective and nee…

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620.7%
ODI 11652642

Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.

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233.3%
ODI 11737662

While driving on the highway, the sunroof suddenly shattered outward. There were no other vehicles around us at the time.

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Fuel/Propulsion System
479.4%
ODI 10460602 · 6,000 mi

WHEN FUELING WITH DIESEL, SOME DIESEL PUMP HANDLES DON'T FIT INTO FILL NOZZLE. WHILE ATTEMPTING TO REFUEL VEHICLE. FUEL WILL SPILLED OVER ONTO PERSON FILLING, GROUND AND VEHICLE. YOU ARE UNABLE TO SAFELY FILL VEHICLE WITHOUT SPILLING FUEL. *TR

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346.6%
ODI 10537820 · 13,000 mi

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

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389.8%
ODI 10672021 · 17,501 mi

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS L…

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189.3%
ODI 10735439 · 25 mi

I PURCHASED THIS VEHICLE LESS THAN ONE MONTH AGO AND AM CONCERNED ABOUT THE LISTED RECALLS. MY VEHICLE FALLS WITHIN THE SPECIFICATIONS AS LISTED ON THE RECALLS, HOWEVER, MY VEHICLE RETURNS A SEARCH OF NO OPEN RECALLS. MY BIGGEST CONCERN IS THE FUEL SYSTEM RECALL. ON FOUR SEPARATE OCCASIONS, SINCE I HAVE OWNED THE VEHICLE, I HAVE SMELLED GASOLINE BOTH WHILE AT AN IDLE AND JUST AFTER TURNING OFF THE IGNITION. YOUR ASSISTANCE WITH THIS MATTER IS APPRECIATED.

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2817.4%
ODI 10823737 · 1,200 mi

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

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2918.2%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

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619.4%
ODI 11622261

Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.

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254.6%
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

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59.4%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

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913.0%
ODI 11497923

I have been having issues with the EVAP system in my 2021 VW Jetta. It has been in the shop at least 7 times since around 12K miles for the same issue. They have replaced all parts and upgraded the software several times and it is still an issue. My check engine light comes on and off all the time. It is just over a year old with almost 50K miles and they say that they are waiting on an update from VW and until then there is nothing they can do.

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37.0%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

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37.0%
ODI 11532231

Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enough power to move forward. Turn the ignition off, then on resets the EPC and limb mode.

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49.1%
ODI 11609456

Codes read cylinder misfire. People say they cannot fix it.

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413.8%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

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00.0%

No examples available for this selection.

Air Bags
336.6%
ODI 10427076 · 427 mi

AT APPROXIMATELY 425 MILES, THE VEHICLE AIRBAG SYSTEM IS NOW MALFUNCTIONING (AIRBAG SYSTEM LIGHTS AND ERROR) OUT OF NOWHERE REQUIRING IN DEPTH DIAGNOSIS BY THE MANUFACTURER. *TR

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305.8%
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

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369.3%
ODI 10631505

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

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168.2%
ODI 10916015 · 41,000 mi

I HAD MY INCEDANT ON THE FREE WAY, LAST NIGHT, STILL KIND OF SHOOKEN UP. MY TIRES BLEW ON A SPEED LIMMIT MPH RAN THROUGH PAVEMENT DEFECT CAUSING THE AIR BAG CENSOR HAS BEEN TRIGGERED WITCH SHOULD OF DEPLOYED THE BAGS TO SAVE ME FROM POSSIBLE INJERY MY BE DEATH, THANK GOD IT WAS OK NO ONE OR AUTO WAS INVOLVED..

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74.3%
ODI 11035423

TAKATA RECALL- I AM IN DANGER BECAUSE THE AIRBAGS DO NOT WORK PROPERLY.

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2113.2%
ODI 10981462 · 800 mi

THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE T…

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619.4%
ODI 11183128 · 8,500 mi

SOMETIMES I LEAVE MY CELL PHONE ON THE PASSENGER SEAT AND THE WARNING BELL CHIMES. IF I REMOVE MY CELL PHONE FROM THE PASSENGER SEAT, THE WARNING STOPS OR IF I DO LOCK THE SEATBELT, IT WILL ALSO STOP THE WARNING. IT SEEMS LIKE THE PART THAT CHECKS IF A PASSENGER IS SITTING IN THE SEAT IS MALFUNCTIONING. THIS DOES NOT HAPPEN EVERY TIME BUT I HAVE NOTICED IT THREE TIMES SO FAR, MOSTLY IN COLDER WEATHER.

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162.9%
ODI 11151100

THE CAR IS DISPLAYING AN ERROR, IR SAYS. 'ERROR:AIRBAG'. IS DISPLAYING THE AIRBAG LIGHT ON AND THE PASSENGER AIRBAG AS DISABLED. (THE LIGHT IS LOCATED IN THE CENTRAL DASH) AND IT GOES OF IF YOU DRIVE, MY CAR IS A WEEK NEW, AND I'M ABOUT TO TAKE IT TO THE DEALER. I GOT PICTURES OF THE MESSAGES IF YOU WANT. THE PROBLEM SHOW WHEN YOU TURN THE IGNITION SWITCH ON, AND THEN WHEN YOU DRIVE FOR A 15 MINUTES IT KEEPING REMINDING THE PROBLEM AND THEN MAGICALLY GOES OFF.

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23.8%
ODI 11443210

The contact owns a 2020 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 21V492000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

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45.8%
ODI 11434914

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

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12.3%
ODI 11706221

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever pu…

Look up ODI 11706221 at NHTSA ↗

12.3%
ODI 11625391

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

Look up ODI 11625391 at NHTSA ↗

24.5%
ODI 11686353

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.

Look up ODI 11686353 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel System, Diesel
234.6%
ODI 10442730 · 1,000 mi

2012 JETTA TDI MANUAL, THE FIRST OCCURRENCE HAPPENED AFTER TRAVELING ON A DOWNHILL GRADE WHEN I CAME TO A COMPLETE STOP AT THE STOPLIGHT THE CAR STARTED TO SHUTTER AND ACTED LIKE IT WAS GOING TO STALL. THIS EXACT INCIDENT HAPPENED SEVERAL TIMES A MONTH FOR NO RHYME OR REASON. THE CAR HAS NOW STARTED TO DO THE SAME THING MORE FREQUENTLY AND WILL NOW STALL OUT. IT USED TO BE ON COLD STARTS AND WOULD HAPPEN WITHIN THE FIRST 10 MILES OF DRIVING. IT NOW DOES IT ANYTIME YOU ARE DRIVING. I TRIED TO START THE CAR AFTER WORK THREE DAYS AGO AND WHEN…

Look up ODI 10442730 at NHTSA ↗

71.4%
ODI 10514091 · 5,500 mi

THE CAR COMPLETELY LOST POWER WHILE IN MOTION AND I HAD TO PULL OFF THE ROADWAY IN HEAVY TRAFFIC. THE DEALER TOLD ME THAT THE TDI (DIESEL) FUEL SYSTEM HAD A COMPLETE FAILURE AND IMPLODED INTO MANY VERY SMALL METAL PARTS. VW IS REPLACING THE ENTIRE FUEL SYSTEM, BUT NOT THE ENGINE. I BELIEVE METAL IN THE FUEL LINES IS CAUSE FOR A COMPLETE ENGINE REPLACEMENT AS THEY CANNOT PROVE THE CONTAMINATION WAS LIMITED TO THE FUEL LINES. THE CAR IS LESS THAN 4 MONTHS OLD AND HAS 5500 MILES TOTAL. *TR

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30.8%
ODI 10594291 · 200 mi

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WE…

Look up ODI 10594291 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
346.8%
ODI 10464637 · 9,000 mi

RECENTLY, I WAS GOING APPROXIMATELY 35MPH ON MY WAY HOME. I DEPRESSED MY BRAKE PEDALS TO STOP THE VEHICLE BECAUSE A VEHICLE AT APPROXIMATELY 3-4 CAR LENGTHS FROM ME HAD COME TO AN ABRUPT STOP. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND FAILED TO STOP THE VEHICLE PROPERLY. THIS RESULTED IN A MINOR ACCIDENT AND THE JETTA SE REAR-ENDED THE VEHICLE THAT HAD STOPPED ABRUPTLY. THE DAMAGE WAS TO MY FRONT BUMPER AND THE OTHER VEHICLES BUMPER. THIS IS NOT THE FIRST TIME THIS HAPPENED, ABOUT A WEEK AGO, I WAS ON THE HIGHWAY AND A VEHICLE CUT …

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224.3%
ODI 10542648 · 2,186 mi

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

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184.7%
ODI 10632154 · 6,500 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE BRAKES. THE DEALER STATED THAT THE BRAKES WERE FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

Look up ODI 10632154 at NHTSA ↗

199.8%
ODI 10789263 · 9,517 mi

I BOUGHT A BRAND NEW 2015 VW JETTA IN JUNE 2015 IN SAN JOSE, CA. ON 7TH NOV 2015 I WAS IN THIS JETTA WITH MY FAMILY, DRIVING AT 70 MPH. TRAFFIC STARTED SLOWING DOWN AND I TRIED BRAKING BUT I HAD ALMOST NO BRAKES. THERE WERE NO WARNINGS IN THE VEHICLE TO LET ME KNOW THERE WAS A FAILURE. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND SWERVED TO GET ON TO THE SHOULDER OF THE ROAD TO AVOID HITTING OTHER CARS. MY FAMILY AND I AND OTHERS MAY HAVE BEEN KILLED OR INJURED. VOLKSWAGEN SAYS THEY WILL LOOK INTO IT AND ARE WILL DECIDE IF THIS IS COVERED U…

Look up ODI 10789263 at NHTSA ↗

2113.0%
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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148.8%
ODI 11064284 · 4,500 mi

I NEEDED TO MAKE A LEFT HAND TURN FROM A STREET INTO A COMPLEX, WAS STILL MOVING AT APPROXIMATELY 25MPH AND WHEN I WENT TO APPLY THE BRAKES, THE VEHICLE WAS NOT SLOWING OR STOPPING. AS I CONTINUED TRYING TO MAKE THE TURN, THE VEHICLE DID NOT SLOW DOWN UNTIL I HIT THE CURB AND LATER THE WALL WHERE I CAME TO A STOP.

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13.2%
ODI 11386640 · 40,700 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 55MPH. THE CONTACT DEPRESSED ON THE BRAKE PEDAL AND THE PEDAL WAS NOT FUNCTIONING, THE CONTACT STRUCK A GUARDRAIL AND THE VEHICLE COME TO A STOP. THE CONTACT STATED THAT NO ONE WAS INJURED AND NO ONE SEEKED MEDICAL ATTENTION. CONTACT STATED THAT THE AIRBAGS DEPLOYED BUT DID NOT DEFLATE AFTERWARDS; WHEN INSPECTING THE SIDE AIRBAGS ON FRONT DRIVER AND PASSENGER SIDE CONTACT STATED THAT THE AIRBAGS HAD "RIPS" ON THE TOP AND BOTTOM. THE CONTACT STATED NO WARNING LIGHT WA…

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295.3%
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

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713.2%
ODI 11337341 · 2,200 mi

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLI…

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2536.2%
ODI 11490452

Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.

Look up ODI 11490452 at NHTSA ↗

1227.9%
ODI 11477372 · 75 mi

The contact owns a 2022 Volkswagen Jetta. The contact stated when he released the hill start assist the brakes seized, causing the vehicle to not move. The contact stated that after several minutes the brakes released. The dealer was contacted and stated that the feature operated as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the feature operated as designed. The failure was 75. The VIN was not available.

Look up ODI 11477372 at NHTSA ↗

1023.3%
ODI 11530613

I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not b…

Look up ODI 11530613 at NHTSA ↗

1022.7%
ODI 11621453

The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only…

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13.4%
ODI 11752734

The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement. I have had my vehicle in service dept twice for the same problem. The noise is a grinding noise and that is a safety hazard. Now I have a warrantey on the entire car and I was told I have to pay 1100 dollars to have it repaired.

Look up ODI 11752734 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System35,390–81,597 mi53,500 mi99
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

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ODI 10574823 · 50 mi

WHILE I WAS DRIVING, THE CAR SHUT ITSELF OFF. THERE WERE THREE SEPARATE INCIDENTS. THE DEALERSHIP KEPT THE CAR FOR TWO WEEKS AND RE-PROGRAMMED THE COMPUTER AFTER CONFERRING WITH VW. *TR

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ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

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Power Train42,500–98,500 mi67,000 mi79
ODI 10480982 · 110 mi

WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FAILURE WAS THAT THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL WITH NO NOTICE AND THE CAR HAD SEVERALLY REDUCED POWER AVAILABLE (LESS THAN 10 MPH). RESEARCH ON THE INTERNET SHOWS THAT VOLKSWAGEN HAS HAD PROBLEMS WITH THIS BEFORE. IT SEEMS VERY SERIOUS …

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ODI 10489529 · 350 mi

DSG TRANSMISSION ISSUES: WHEN MAKING A LEFT HAND TURN ACROSS TRAFFIC, I COASTED UP TO THE LIGHT WHEN IT WAS MY TURN, THEN I PRESSED THE ACCELERATOR AND THE CAR HAD NO POWER. IT CROSSED THROUGH THE INTERSECTION AT APPROXIMATELY 1 TO 2 MPH. IT TOOK 5 TO 10 SECONDS FOR THE POWER TO RETURN. IT FELT LIKE IF YOU ARE DRIVING A MANUAL TRANSMISSION AND HAVE THE CAR IN 4TH OR 5TH GEAR WHEN TRYING TO START MOVING. THIS HAS HAPPENED AT QUITE A FEW INTERSECTIONS. ALSO IT HAPPENED WHEN I WAS ACCELERATING THEN HAD TO RELEASE THE ACCELERATOR DUE TO A VEHICLE …

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ODI 10513280 · 1,700 mi

JETTA HYBRID. LOSS OF TRACTION WHILE ASCENDING STEEP DRIVEWAY. NEVER HAPPENED BEFORE EVEN WITH ANOTHER HYBRID. *TR

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Engine23,155–77,250 mi54,000 mi84
ODI 10508624 · 231 mi

BASED UPON MY OWN PERSONAL EXPERIENCE AND OTHER OWNERS COMMENTS FOUND ON THE THE WEB, THERE APPEARS TO BE AN ISSUE WITH VARIOUS EXHAUST LEAKS ON LATE MODEL JETTA TDI'S WHICH ALLOWS DANGEROUS DIESEL SULFUR FUMES TO ENTER THE CABIN. *TR

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ODI 10513280 · 1,700 mi

JETTA HYBRID. LOSS OF TRACTION WHILE ASCENDING STEEP DRIVEWAY. NEVER HAPPENED BEFORE EVEN WITH ANOTHER HYBRID. *TR

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ODI 10524636 · 11,000 mi

WE WERE TRAVELING IN CENTER LANE ON I-75 IN FL DOING 70 MPH. DASH LIGHT INDICATOR SHOWED DOUBLE CIRCLE ERROR LIGHT. ENGINE QUIT AND CAR LOST ALL POWER. COASTED TO BREAKDOWN LANE. *TR

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Unknown Or Other43,750–84,500 mi68,500 mi58
ODI 10734272 · 40,000 mi

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

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ODI 10747137 · 13,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS THROUGH HIGHER ELEVATIONS NORTHBOUND ON HWY 101 NORTH OF UKIAH, CA, I HEARD A LOUD BANG. IT SOUNDED LIKE A GUNSHOT. IMMEDIATELY AFTER GLASS STARTED RAINING OUT OF THE SUNROOF VISOR VENTS (THANKFULLY IT WAS CLOSED). I DROVE FOR ANOTHER 1/4 MILE OR SO UNTIL THERE WAS A SAFE PLACE TO TURN OFF. UPON CLOSER INSPECTION THERE WAS ONE LARGE HOLE IN THE GLASS, SHATTER FRACTURES THROUGHOUT THE ENTIRE PANE, AND THE EDGES OF THE GLASS WERE ANGLED UP INDICATING AN OUTWARD EXPLOSION OF THE GLASS. BOTH MY PASSENGER AND I WERE…

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ODI 10764638 · 39,562 mi

IGNITION SWITCH: THE KEY HAS GOTTEN STUCK MULTIPLE TIMES IN THE ON POSITION IN OUR 2013 VOLKSWAGEN JETTA IGNITION.. A QUICK WEB SEARCH DEMONSTRATES MY FAMILY IS NOT ALONE IN THIS ISSUE. A CARGURU FORUM DISCUSSION (:HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41581_DS528745) GOES ON AT LENGTH ABOUT IT. A COMPLAINTS.COM COMMENT ALSO MENTIONS THIS PROBLEM.: (HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2012/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEMS.SHTML) A SIMPLE WEB SEARCH TURNS UP LOTS OF IGNITION SWITCH PROBLEMS IN VW'S. THIS IS A …

Look up ODI 10764638 at NHTSA ↗

Steering29,500–74,250 mi55,950 mi20
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

Look up ODI 10599015 at NHTSA ↗

ODI 10670631 · 18,784 mi

AS THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN AND TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE WOULD NOT TURN AND CONTINUED GOING MOSTLY STRAIGHT FORWARD. ALL STEERING CONTROL OF THE CAR WAS LOST. THE CAR SPUN AROUND AND CAME TO A REST WITH ONE TIRE FACING FORWARD AND ONE FACING TO THE SIDE. THE STEERING RACK AND PINION METAL BROKE IN HALF WHILE DRIVING. *TR

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ODI 10681851 · 13,625 mi

STEERING WHEEL GETS HARD AND STARTS LICKING OIL. STEERING WHEEL HAS BEING REPLACED MULTIPLE TIMES. 12/10/13 REPLACED AT 13625 MILES, SECOND TIME REPLACED 10/10/2014 AT 27338 MILES. DEC. 2014 I GOT A RECALL NOTICE FROM VW OF AMERICA DUE TO FAULTY REAR AXLE. AS OF FEB./03/2015 MY VW JETTA IS CURRENTLY AT THE DEALER DUE TO THE SAME STEERING PROBLEM. THEY HAVEN'T YET GIVE ME THE FINAL PAPER WORK FOR THE REPAIRS BEING DONE. MY VW JETTA IS REGISTER WITH THE CALIFORNIA DMV TO DRIVE A DISABLE PERSON. I HAVE ALL WORK ORDERS INVOICES BY THE DEALERSHIP. …

Look up ODI 10681851 at NHTSA ↗

Fuel/Propulsion System34,890–72,000 mi62,000 mi21
ODI 10537820 · 13,000 mi

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

Look up ODI 10537820 at NHTSA ↗

ODI 10592606 · 15,000 mi

CAR IS A DIESEL/TDI. CHECK ENGINE LIGHT CAME ON, CAR STALLED AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALERSHIP. PROBLEM TURNED OUT TO BE THE HIGH PRESSURE FUEL PUMP (HPFP) AND ENTIRE FUEL SYSTEM HAD TO BE REPLACED. THIS HAS HAPPENED TWICE IN THE SAME CAR (ONCE AGAIN IN MAY OF 2014 - EXACT SAME PROBLEM). *JS

Look up ODI 10592606 at NHTSA ↗

ODI 10622643 · 36,000 mi

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

Look up ODI 10622643 at NHTSA ↗

Air Bags26,300–80,000 mi45,000 mi15
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

Look up ODI 10577100 at NHTSA ↗

ODI 10663732 · 15,700 mi

I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY …

Look up ODI 10663732 at NHTSA ↗

ODI 10722824 · 15,245 mi

I WAS DRIVING HOME FROM WORK ON 5/27/15 AROUND SUNSET AND TWO DEER JUMPED OVER A BARBWIRE FENCE AT THE END OF ROUND HAY BALES. AT THIS TIME, I WAS DRIVING APPROXIMATELY 65 MPH WHEN I SEEN THEM, BARELY HAVING TIME TO STOMP ON MY BRAKES. I ESTIMATE I HIT THEM GOING AT LEAST 55 TO 60 MPH AND MY AIRBAGS DID NOT DEPLOY ON IMPACT. I AM CONCERNED WITH WHY THEY DID NOT DEPLOY ESPECIALLY SINCE MY CAR IS POSSIBLY TOTALED. I HIT THE DEER FROM THE MIDDLE OF MY BUMPER TO THE DRIVER SIDE OF MY CAR, SENDING THE HOOD INTO THE WINDSHIELD AND SMASHING THE DRIVE…

Look up ODI 10722824 at NHTSA ↗

Service Brakes31,238–111,750 mi54,600 mi12
ODI 10542648 · 2,186 mi

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

Look up ODI 10542648 at NHTSA ↗

ODI 10586790 · 10,950 mi

ATTEMPTED TO USE MY BRAKE PEDAL AND IT DIDN'T STOP THE CAR. UPON THE SECOND OR THIRD PUMP, IT DID FINALLY ENGAGE. THIS DELAY IN THE BRAKE CAUSED ME TO RUN A STOP SIGN. I WAS LUCKY NO ONE WAS AROUND. *TR

Look up ODI 10586790 at NHTSA ↗

ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

Look up ODI 10599015 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-112None
ODI 11623716

Vehicle can be shut off even when gear shifter is not in P position.

Look up ODI 11623716 at NHTSA ↗

ODI 11623806

Cp4 pump failed on car with 85,000 miles on it sending metal pieces throughout the fuel system causing damage and a $9,000 bill to fix a car worth $9,000 so it is essentially totaled.

Look up ODI 11623806 at NHTSA ↗

2024-121None
ODI 11631281 · 55,000 mi

The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix…

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2025-010None

No examples available for this selection.

2025-022None
ODI 11640173

My car has 80,000 miles on it. The high pressure fuel pump sent metal shavings all through the entire system. Dealer quoted $9,000 to fix. This should have never happened. They said that the extended warranty from the diesel gate situation has expired and there’s nothing they can do. With the car only having 80,000 miles on it they should honor the warranty.

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ODI 11644383

Car one day decided to have issues. It wouldn't turn over. So we called a row truck to come take it and run diagnostics. The tow truck driver showed up and on his decision making as im not a professional like he is he said can it turn on I said no so he pursued with saying that he is going to Jumpstart the battery in his words he says that's mainly the issue is a dead battery so he wanted to jump it with his portable jumper box as we are hooking it up to the vehicle I am inside and he connects the cables and tells me to try and turn it over in …

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2025-031None
ODI 11651070 · 134,900 mi

The contact owns a 2013 Volkswagen Jetta. The contact stated that whenever the temperature fell below 20 degrees, the windshield wipers became inoperable. The contact stated that the Body Control Module (BCM) had previously been replaced, but the failure persisted. The vehicle was taken to an independent mechanic, who determined that the Body Control Module (BCM) needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,900.

Look up ODI 11651070 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-051None
ODI 11660505

The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be able to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other underlying issues that could be causing this issue, with a car having minor wear. This is a problem that has been reported by many o…

Look up ODI 11660505 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11684135

The key will not come out of the ignition

Look up ODI 11684135 at NHTSA ↗

2025-091None
ODI 11689309

Hairline crack developed in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. There is loss of power to the wheels. Was never notified and on last inspection they told me it was my fault. Recall code 34J6. The only thing the service department did was update the software, the issue was that before the update it was already damaged and they refused to replace the “MECHATRONICS UNIT” The car is not drive able, and is just sitting in my drive way.

Look up ODI 11689309 at NHTSA ↗

2025-101None
ODI 11691807

I discovered that my 2013 Volkswagen Jetta has a completely nonfunctional airbag system. On 8/23/23- airbag warning light illuminated and has remained on. In 08/2025- Midas staff informed me the light may indicate an airbag defect and referred me to Volkswagen. On 09/24/2025- Volkswagen dealer inspection documented both front crash sensors were unplugged/damaged, leaving the airbag system inoperable. Safety concern: I unknowingly drove this car for over two years with no functional airbags. This created a severe risk of injury or death in the e…

Look up ODI 11691807 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-122None
ODI 11702517

While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and restarting the vehicle, the check engine light came on. The vehicle has been diagnosed at a Volkswagen dealership service center as leaking hydraulic fluid from the transmission mechatronics control unit and needing a new transmission and hydraulic pump. This vehicle is not included on the Safety Recall Code: 34J6.

Look up ODI 11702517 at NHTSA ↗

ODI 11703821

I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jetta Hybrid. I brought my vehicle to Volkswagen of Murfreesboro, Tennessee to have this recall performed. The dealership refused to complete the repair, claiming it was “too old” , a statement that is factually and legally incorrect. Federal law and NHTSA regulations require manufacturers and their dealerships to repair open safety recalls at no cost, with no expiration. The dealership’s refusal is a direct violation of these requ…

Look up ODI 11703821 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-022None
ODI 11715859

Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of balance and the cars stability was immediately reduced while on the highway. Had to be replaced with only 8,000 miles on it.

Look up ODI 11715859 at NHTSA ↗

ODI 11720919 · 152,000 mi

The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V615000 (ELECTRICAL SYSTEM, STEERING); one month before the failure; however, the repair failed to fix the vehicle. The vehicle was driven to a local d…

Look up ODI 11720919 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11735317

Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.

Look up ODI 11735317 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11755733

Airbags did not deploy..as per police report

Look up ODI 11755733 at NHTSA ↗

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 235 reports

2022: 28 complaints · 2023: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202241528
2023122835
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20224300
20234300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemPower TrainEngineUnknown Or OtherSteeringFuel/Propulsion SystemAir BagsService Brakes
Electrical System—
18
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

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ODI 10930270 · 74,000 mi

IGNITION WOULD NOT TURN OFF RESULTING IN HAVING TO LEAVE THE CAR RUNNING FOR AN EXTENDED PERIOD OF TIME. FEATURES BUILT IN TO THE CAR DID NOT PERMIT ME TO LOCK THE CAR WHILE THE KEY WAS IN IGNITION. THE CAR HAD TO BE LEFT RUNNING WITH NO WAY TO LOCK THE CAR TO PREVENT THEFT OR CHILDREN FROM ACCESSING THE CAR. VEHICLE WAS STATIONARY. *TR

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ODI 11013120 · 61,352 mi

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

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31
ODI 10574823 · 50 mi

WHILE I WAS DRIVING, THE CAR SHUT ITSELF OFF. THERE WERE THREE SEPARATE INCIDENTS. THE DEALERSHIP KEPT THE CAR FOR TWO WEEKS AND RE-PROGRAMMED THE COMPUTER AFTER CONFERRING WITH VW. *TR

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ODI 10611343 · 55,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…

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ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

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14
ODI 10903922 · 79,000 mi

2013 JETTA SE WITH 79K ON IT AND THE KEY IS STUCK IN THE IGNITION - IT'S AT THE DEALER NOW AND I'M SURE FROM WHAT I'VE READ IT'S GOING TO BE RATHER COSTLY TO FIX A PROBLEM THAT VW IS AWARE OF AND NOT WILLING TO RECALL. I HAVE HAD MANY CARS AND NEVER ENCOUNTERED ANYTHING LIKE THIS - ABSURD.

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ODI 10930135

CAN NOT REMOVE KEY FROM IGNITION. EXTREMELY DIFFICULT.

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ODI 10945379 · 22,000 mi

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AN…

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17
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

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ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

Look up ODI 10695247 at NHTSA ↗

ODI 11103940

LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..

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3
ODI 11043417 · 90,000 mi

"FUEL PUMP DEFECT". MY 2013 VW JETTA HAS BEEN RANDOMLY STALLING OUT IN MID COMMUTE WITHIN THE LAST FEW MONTHS. I WILL BE DRIVING AND THE VEHICLE JUST CUTS OFF AND I HAVE TO CRANK THE CAR BACK ON AND BEING MINDFUL OF ONGOING TRAFFIC. THIS IS INCREASING BECOMING AN ISSUE AS I INITIALLY THOUGHT IT WAS A RANDOM OCCURRENCE HOWEVER AS THIS HAS REPEATEDLY OCCURRED OUT OF NO WHERE WHEN I'M TRAVELING IN HEAVY TRAFFIC IT HAS BECOME VERY SCARY IN AN ACCIDENT OCCURING. I SAW THAT THERE IS A RECALL ON SELECT VW VEHICLES HOWEVER IT DOES NOT INCLUDE MY VE…

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ODI 11195794 · 90,000 mi

ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY …

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ODI 11443426

1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled o…

Look up ODI 11443426 at NHTSA ↗

11
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

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ODI 10663732 · 15,700 mi

I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY …

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ODI 11075208 · 100,000 mi

PASSENGER ISNT DETECTED, AIRBAGS WONT DEPLOY ON THAT SIDE. CAR RANDOMLY WONT DETECT A PASSENGER IN THE SEAT, AND WILL DEACTIVE THE AIRBAGS.

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6
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

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ODI 10621920 · 3,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 85 MPH, THE ELECTRICAL BOARD BECAME INOPERABLE AND THE BRAKES SEIZED. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE SAFETY PIN THAT WAS CONNECTED TO THE ELECTRICAL BOARD WAS NOT FULLY ENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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ODI 11376880 · 177,000 mi

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

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Power Train
18
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

Look up ODI 10537109 at NHTSA ↗

ODI 10930270 · 74,000 mi

IGNITION WOULD NOT TURN OFF RESULTING IN HAVING TO LEAVE THE CAR RUNNING FOR AN EXTENDED PERIOD OF TIME. FEATURES BUILT IN TO THE CAR DID NOT PERMIT ME TO LOCK THE CAR WHILE THE KEY WAS IN IGNITION. THE CAR HAD TO BE LEFT RUNNING WITH NO WAY TO LOCK THE CAR TO PREVENT THEFT OR CHILDREN FROM ACCESSING THE CAR. VEHICLE WAS STATIONARY. *TR

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ODI 11013120 · 61,352 mi

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

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—
32
ODI 10513280 · 1,700 mi

JETTA HYBRID. LOSS OF TRACTION WHILE ASCENDING STEEP DRIVEWAY. NEVER HAPPENED BEFORE EVEN WITH ANOTHER HYBRID. *TR

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ODI 10556580 · 19,000 mi

I WAS DRIVING THE CAR APPROXIMATELY 40 MILES PER HOUR ON A STRAIGHT ROAD, WHEN ALL OF THE SUDDEN THE ENGINE LOST POWER AND I STARTED COASTING IN THE MIDDLE OF TRAFFIC. I WOULD PRESS THE GAS AND THE ENGINE WOULD REV, BUT NO POWER WOULD BE DELIVERED. IT WAS UNLIKE ANYTHING I'VE EXPERIENCED BEFORE WITH THE CAR. IT WAS LIKE I WAS IN A FALSE NEUTRAL, THE RPMS WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE WHEN I WAS PRESSING THE GAS PEDAL. SINCE THE CAR WOULD NOT REGAIN POWER, I WAS FORCED TO COAST TO A HALT IN TRAFFIC. WHEN I TRIED TO REMOVE MY K…

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ODI 10577301 · 17,650 mi

UPON TAKE OFF THE CAR JERKS, AND U DRIVE THE CAR ON INTERSTATE UNDER CRUISE CONTROL THE CAR JERKS MULTIPLE TIMES, THE 1ST INCIDENT AND THEN HERE RECENTLY, DRIVING DOWN THE INTERSTATE AT NORMAL RATE OF SPEED CAR JERKS WITHOUT WARNING AND GIVING GAS AT PASSING A VEHICLE ON INTERSTATE IT WILL JERK AND ACT LIKE IT WILL NOT GO WILL JERK AND JERK LIKE IT IS NOT GETTING GAS AND I HAD A FULL TANK SO I HAVE TOOK THE CAR IN NUMBER OF TIMES AND SAYS CAN'T FIND PROBLEM AND THE REPRESENTATIVE WILL DRIVE THE CAR AND NEVER HAPPENS WITH THEM I AM ABOUT READY T…

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8
ODI 10789658 · 30,000 mi

THIS VEHICLE DOESN'T RUN CORRECTLY IT REFUSES TO MOVE WHILE IN DRIVING

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ODI 11076653 · 70,600 mi

A FEW MONTHS BACK AN ERROR CAME UP ON MY DASH SAYING "HYBRID WORKSHOP." I CALLED THE DEALERSHIP AND THEY SAID IT WAS REGULAR FOR MY CAR TO SAY THAT AT ABOUT 68K AND THAT I WOULD SOON NEED A HYBRID SYSTEMS CHECK. THAT LIGHT WENT OFF THE VERY NEXT DAY SO I DIDN'T STRESS IT. SOON AFTER MY CAR BEGAN ACTING FUNNY WHEN COMING TO COMPLETE STOPS, THE VEHICLE WOULD JOLT BACK INTO MOTION CAUSING A HARD BREAKING MOTION TO OCCUR. SOON AFTER MY TRANSMISSION FAILED AS I WAS PARKING. I WAS IN REVERSE AND THE CAR SUDDENLY STOPPED REVERSING AND BEGAN TO REV LOU…

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ODI 11405481 · 65,000 mi

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE V…

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1
ODI 11278014

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL PER NHTSA CAMPAIGN NUMBER: 19V615000( ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE TIRE WARNING INDICATOR ILLUMINATED. ALSO, THE VEHICLE MADE HARD SHIFTS WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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10
ODI 10622643 · 36,000 mi

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

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ODI 10746266 · 62,000 mi

THE PROBLEM SHOWING ERROR CODE P0087, P0387 HIGH PRESSURE FUEL PUMP FAILURE, THE COST OF EXPENSIVE TO REPAIR, DIFFICULT TO MEET WARRANTY RELATED POWER-TRAIN & ENGINE. IT HAS BEEN TWOCE BREAK DOWN. ITS THIRD BREAK DOWN. IT ONLY 62K MILEAGES ON IT. VW WANT TO WORKING ON IT DUE OF OUT OF WARRANTY COST. I AM NOT HAPPY THAT VW IS NOT QUALIFY TO INSPECT PART PROBLEM CAUSE. I HOPE IT IS AFFECT OTHER CUSTOMERS WHO HAVE SIMPLY PROBLEM WITH HPFP.

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ODI 11075167 · 69,000 mi

RECEIVED A HYBRID SYSTEM ERROR ON 01/02/2018 WHILE DRIVING TO WORK JUST WITHIN MY NEIGHBORHOOD, THEN IT DISAPPEARED AND I NOTICED THE GAS MILEAGE WAS GETTING WAY OUT OF CONTROL (USUALLY GET 50/GAL, THEN GOT LESS THAN 30/GAL). I KNEW SOMETHING WAS OFF ESPECIALLY SINCE I HAVE BEEN ASKING THE DEALER TO CHECK THE TRANSMISSION AT 53K (HAD A PREVIOUS JETTA WITH TRANSMISSION ISSUES). AFTER KEEPING MY CAR FOR A MONTH, THE DEALER PUT IN A CLUTCH ONLY TO CALL BACK TO SAY THEY NOW NEEDED A FULL TRANSMISSION AND IT WOULD HAVE TO BE INSPECTED AND TESTED BY …

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4
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Look up ODI 10855562 at NHTSA ↗

ODI 10969125

IN 12/2014 I STARTED REALIZING ISSUES WITH AUTO-TRANSMISSION IN THE MORNING WHEN I START THE CAR. THE ISSUE CONTINUED TO HAPPEN EVERY SINGLE DAY. DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM BECAUSE IT ONLY HAPPEN FIRST THING IN THE MORNING.

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ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

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4
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

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ODI 11307892

HYBRID MODULE WORK SHOP WARNING. THE CAR HAS NOW POWER BREAKS WHEN THIS HAPPENS. THE CAR UNDER PERFORMS WHEN THE ELECTRIC DRIVE DOES NOT WORK. NO POWER BRAKES ADD TO THE PROBLEMS. MY CAR HAS BEEN REPAIRED 2 TIMES FOR THE SAME PROBLEM. IT A DRIVE ABILITY AND SAFETY ISSUE. VW HAS NOT BEEN HELPFUL WITH A SOLUTION.

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ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

Look up ODI 11471593 at NHTSA ↗

Engine
31
ODI 10574823 · 50 mi

WHILE I WAS DRIVING, THE CAR SHUT ITSELF OFF. THERE WERE THREE SEPARATE INCIDENTS. THE DEALERSHIP KEPT THE CAR FOR TWO WEEKS AND RE-PROGRAMMED THE COMPUTER AFTER CONFERRING WITH VW. *TR

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ODI 10611343 · 55,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…

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ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

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32
ODI 10513280 · 1,700 mi

JETTA HYBRID. LOSS OF TRACTION WHILE ASCENDING STEEP DRIVEWAY. NEVER HAPPENED BEFORE EVEN WITH ANOTHER HYBRID. *TR

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ODI 10556580 · 19,000 mi

I WAS DRIVING THE CAR APPROXIMATELY 40 MILES PER HOUR ON A STRAIGHT ROAD, WHEN ALL OF THE SUDDEN THE ENGINE LOST POWER AND I STARTED COASTING IN THE MIDDLE OF TRAFFIC. I WOULD PRESS THE GAS AND THE ENGINE WOULD REV, BUT NO POWER WOULD BE DELIVERED. IT WAS UNLIKE ANYTHING I'VE EXPERIENCED BEFORE WITH THE CAR. IT WAS LIKE I WAS IN A FALSE NEUTRAL, THE RPMS WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE WHEN I WAS PRESSING THE GAS PEDAL. SINCE THE CAR WOULD NOT REGAIN POWER, I WAS FORCED TO COAST TO A HALT IN TRAFFIC. WHEN I TRIED TO REMOVE MY K…

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ODI 10577301 · 17,650 mi

UPON TAKE OFF THE CAR JERKS, AND U DRIVE THE CAR ON INTERSTATE UNDER CRUISE CONTROL THE CAR JERKS MULTIPLE TIMES, THE 1ST INCIDENT AND THEN HERE RECENTLY, DRIVING DOWN THE INTERSTATE AT NORMAL RATE OF SPEED CAR JERKS WITHOUT WARNING AND GIVING GAS AT PASSING A VEHICLE ON INTERSTATE IT WILL JERK AND ACT LIKE IT WILL NOT GO WILL JERK AND JERK LIKE IT IS NOT GETTING GAS AND I HAD A FULL TANK SO I HAVE TOOK THE CAR IN NUMBER OF TIMES AND SAYS CAN'T FIND PROBLEM AND THE REPRESENTATIVE WILL DRIVE THE CAR AND NEVER HAPPENS WITH THEM I AM ABOUT READY T…

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11
ODI 10789658 · 30,000 mi

THIS VEHICLE DOESN'T RUN CORRECTLY IT REFUSES TO MOVE WHILE IN DRIVING

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ODI 10945379 · 22,000 mi

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AN…

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ODI 10979304 · 42,000 mi

REPLACED VARIABLE VALVE TIMING SOLENOID. FELLS LIKE ENGINE WANTS TO SHUT OFF IDLES RUFF. AFTER REPLACEMENT HAVING SAME ISSUE WITH CAR. NO CHECK ENGINE LIGHT CAME ON.

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2
ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

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ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

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12
ODI 10622643 · 36,000 mi

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

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ODI 10746266 · 62,000 mi

THE PROBLEM SHOWING ERROR CODE P0087, P0387 HIGH PRESSURE FUEL PUMP FAILURE, THE COST OF EXPENSIVE TO REPAIR, DIFFICULT TO MEET WARRANTY RELATED POWER-TRAIN & ENGINE. IT HAS BEEN TWOCE BREAK DOWN. ITS THIRD BREAK DOWN. IT ONLY 62K MILEAGES ON IT. VW WANT TO WORKING ON IT DUE OF OUT OF WARRANTY COST. I AM NOT HAPPY THAT VW IS NOT QUALIFY TO INSPECT PART PROBLEM CAUSE. I HOPE IT IS AFFECT OTHER CUSTOMERS WHO HAVE SIMPLY PROBLEM WITH HPFP.

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ODI 11040086 · 50,200 mi

I PURCHASED MY 2013 JETTA ON END JUNE 2017 FOR 47 K MILES FROM HAYWARD CERTIFIED USED VEHICLE DEALERSHIP IN CALIFORNIA. COUPLE MONTHS AFTER THE PURCHASE, MY CAR START TO SHOW PROBLEMS WITH CAR STALLING. IT HAS BEEN FOUR TIME IN LESS THAN ONE MONTH TIME WHERE THE CAR COMPLETELY SHUT DOWN WHILE DRIVING FOR NO REASON. . THE FIRST TIME I WAS DRIVING ON THE FRONTAGE OF I-35 SOUTH, ON 50 MPH, IT SHUT DOWN OUT OF BLUE, I WAS LUCKILY ENOUGH TO BE ABLE TO PULL OVER AND PARK ON THE GRASS, I HAD TO TURN THE CAR OFF AND RETRY THE CAR AGAIN AND IT WORKED …

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1
ODI 11123870 · 45,000 mi

TAKATA RECALL VW JETA WAS IN AN ACCIDENT DUE TO FREEZING RAIN IN JANUARY 2017 (KNOXVILLE, TN). VW SLID INTO ANOTHER CAR CAUSING IN EXCESS OF $5,000 DAMAGE; HOWEVER, THE AIRBAGS FAILED TO ACTIVATE. COMPLETE FAILURE IN AIR CONDITIONING SYSTEM/COMPRESSOR ELECTRICAL SYSTEM LOCKS/UNLOCKS DOORS WHILE DRIVING. ELECTRICAL SYSTEM ROLLS DOWN WINDOWS FOR NO REASON. THIS BEGUN 70K MILES

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2
ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

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ODI 11376880 · 177,000 mi

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

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Unknown Or Other
14
ODI 10903922 · 79,000 mi

2013 JETTA SE WITH 79K ON IT AND THE KEY IS STUCK IN THE IGNITION - IT'S AT THE DEALER NOW AND I'M SURE FROM WHAT I'VE READ IT'S GOING TO BE RATHER COSTLY TO FIX A PROBLEM THAT VW IS AWARE OF AND NOT WILLING TO RECALL. I HAVE HAD MANY CARS AND NEVER ENCOUNTERED ANYTHING LIKE THIS - ABSURD.

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ODI 10930135

CAN NOT REMOVE KEY FROM IGNITION. EXTREMELY DIFFICULT.

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ODI 10945379 · 22,000 mi

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AN…

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8
ODI 10789658 · 30,000 mi

THIS VEHICLE DOESN'T RUN CORRECTLY IT REFUSES TO MOVE WHILE IN DRIVING

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ODI 11076653 · 70,600 mi

A FEW MONTHS BACK AN ERROR CAME UP ON MY DASH SAYING "HYBRID WORKSHOP." I CALLED THE DEALERSHIP AND THEY SAID IT WAS REGULAR FOR MY CAR TO SAY THAT AT ABOUT 68K AND THAT I WOULD SOON NEED A HYBRID SYSTEMS CHECK. THAT LIGHT WENT OFF THE VERY NEXT DAY SO I DIDN'T STRESS IT. SOON AFTER MY CAR BEGAN ACTING FUNNY WHEN COMING TO COMPLETE STOPS, THE VEHICLE WOULD JOLT BACK INTO MOTION CAUSING A HARD BREAKING MOTION TO OCCUR. SOON AFTER MY TRANSMISSION FAILED AS I WAS PARKING. I WAS IN REVERSE AND THE CAR SUDDENLY STOPPED REVERSING AND BEGAN TO REV LOU…

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ODI 11405481 · 65,000 mi

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE V…

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11
ODI 10789658 · 30,000 mi

THIS VEHICLE DOESN'T RUN CORRECTLY IT REFUSES TO MOVE WHILE IN DRIVING

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ODI 10945379 · 22,000 mi

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AN…

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ODI 10979304 · 42,000 mi

REPLACED VARIABLE VALVE TIMING SOLENOID. FELLS LIKE ENGINE WANTS TO SHUT OFF IDLES RUFF. AFTER REPLACEMENT HAVING SAME ISSUE WITH CAR. NO CHECK ENGINE LIGHT CAME ON.

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—
8
ODI 10905003 · 59,000 mi

KEY STUCK IN IGNITION, CAR WON'T TURN OFF.

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ODI 11011472 · 56,000 mi

FREQUENTLY THE STEERING WHEEL WILL NOT UNLOCK,KEY WILL NOT TURN, THIS IS HAPPENING ALMOST EVERYDAY, DRIVE TO WORK PARK THE CAR, AT END OF DAY THE IGNITION KEY WON'T TURN. STEERING WHEEL IS LOCKED UP, HAVE TO WRESTLE WITH IT CONSTANTLY, IF I GET OUT A JAR THE CAR BACKWARDS OR FRONTWARDS IT MAY UNLOCK THE KEY AND WHEEL AND MAY NOT. THIS OCCURS ALMOST EVERYDAY. THIS IS VERY DANGEROUS AND FRUSTRATING.

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ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

Look up ODI 11115734 at NHTSA ↗

2
ODI 11405481 · 65,000 mi

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE V…

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ODI 11533830

Unknown system failure or component. Ever since I've bought the vehicle in I believe 2017 from EICH VW, it has consistently died while driving or idling. It also was "slamming on the brakes on its own" when the car would die. It jerks consistently as well. The latest out of hundreds of incidents, was yesterday, it stalled at a red light that had turned green, so I was stopped, I turned my hazards on immediately when it had stalled. The vehicle behind me went into the turn lane and the vehicle behind it was coming at me at 60+ mph as that was th…

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2
ODI 10862375

AIRBAG LIGHT/SIGN ON THE DASHBOARD IS ALWAYS ON,CHARGING OUTLET NOT WORKING , VW LET US PAY $189.00 FOR DIAGNOSTIC AND WANT US TO PAY $500.00 FROM THE REFUND FOR THE CLASS ACTION LAWSUIT TO FIX THE AIRBAG PROB. THEY CLAIM IT WAS ELECTRICAL WIRING CHEWED BY RODENTS.

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ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

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1
ODI 11097146 · 76,000 mi

I WAS DRIVING AND MY CAR STAYED GOING AT THE SPEED I WAS DRIVING IT WOULD NOT EXHILARATE OR BRAKE IT STAYED FROZEN FOR A COUPLE OF MINUTES

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Steering
17
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

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ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

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ODI 11103940

LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..

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1
ODI 11278014

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL PER NHTSA CAMPAIGN NUMBER: 19V615000( ELECTRICAL SYSTEM, STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE TIRE WARNING INDICATOR ILLUMINATED. ALSO, THE VEHICLE MADE HARD SHIFTS WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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2
ODI 10695247 · 28,000 mi

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TU…

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ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

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8
ODI 10905003 · 59,000 mi

KEY STUCK IN IGNITION, CAR WON'T TURN OFF.

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ODI 11011472 · 56,000 mi

FREQUENTLY THE STEERING WHEEL WILL NOT UNLOCK,KEY WILL NOT TURN, THIS IS HAPPENING ALMOST EVERYDAY, DRIVE TO WORK PARK THE CAR, AT END OF DAY THE IGNITION KEY WON'T TURN. STEERING WHEEL IS LOCKED UP, HAVE TO WRESTLE WITH IT CONSTANTLY, IF I GET OUT A JAR THE CAR BACKWARDS OR FRONTWARDS IT MAY UNLOCK THE KEY AND WHEEL AND MAY NOT. THIS OCCURS ALMOST EVERYDAY. THIS IS VERY DANGEROUS AND FRUSTRATING.

Look up ODI 11011472 at NHTSA ↗

ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

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—0
3
ODI 11103940

LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..

Look up ODI 11103940 at NHTSA ↗

ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

Look up ODI 11115734 at NHTSA ↗

ODI 11462983

The clock spring in this vehicle has failed in a vehicle that currently has less than 36k miles. There were no warnings or lights prior to failure. The controls on steering wheel and the vehicle’s horn no longer work as a result. When inspected by the local dealership, they also informed us that the airbag may not deploy in the event of an accident. The dealership also told us that the replacement part is backordered and that they could not provide a date that the part would be available. The vehicle feels unsafe to drive since we do not know i…

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3
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

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ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

Look up ODI 10893236 at NHTSA ↗

ODI 11384295 · 150,000 mi

IN THE MIDDLE OF DRIVING ON THE HIGHWAY, THE CAR SPONTANEOUSLY SHUT DOWN ELECTRICALLY, AS IF A FUSE SHORTED, ALMOST ALL DASHBOARD LIGHTS TURNED ON, THE STEERING WHEEL LOCKED UP, AND THE BRAKES WENT UNRESPONSIVE, NEARLY CAUSING A COLLISION. ONCE THE CAR CAME TO A COMPLETE STOP, IT WAS TURNED OFF IN AN ATTEMPT TO REGAIN CONTROL. AFTER TURNING THE CAR BACK ON, THE SAME DASHBOARD LIGHTS REMAINED ILLUMINATED, AND THE CAR WOULDN'T GO MORE THAN 40MPH, CREATING ANOTHER ACCIDENT RISK DURING THE REMAINDER OF THE DRIVE HOME.

Look up ODI 11384295 at NHTSA ↗

Fuel/Propulsion System
3
ODI 11043417 · 90,000 mi

"FUEL PUMP DEFECT". MY 2013 VW JETTA HAS BEEN RANDOMLY STALLING OUT IN MID COMMUTE WITHIN THE LAST FEW MONTHS. I WILL BE DRIVING AND THE VEHICLE JUST CUTS OFF AND I HAVE TO CRANK THE CAR BACK ON AND BEING MINDFUL OF ONGOING TRAFFIC. THIS IS INCREASING BECOMING AN ISSUE AS I INITIALLY THOUGHT IT WAS A RANDOM OCCURRENCE HOWEVER AS THIS HAS REPEATEDLY OCCURRED OUT OF NO WHERE WHEN I'M TRAVELING IN HEAVY TRAFFIC IT HAS BECOME VERY SCARY IN AN ACCIDENT OCCURING. I SAW THAT THERE IS A RECALL ON SELECT VW VEHICLES HOWEVER IT DOES NOT INCLUDE MY VE…

Look up ODI 11043417 at NHTSA ↗

ODI 11195794 · 90,000 mi

ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY …

Look up ODI 11195794 at NHTSA ↗

ODI 11443426

1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled o…

Look up ODI 11443426 at NHTSA ↗

10
ODI 10622643 · 36,000 mi

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

Look up ODI 10622643 at NHTSA ↗

ODI 10746266 · 62,000 mi

THE PROBLEM SHOWING ERROR CODE P0087, P0387 HIGH PRESSURE FUEL PUMP FAILURE, THE COST OF EXPENSIVE TO REPAIR, DIFFICULT TO MEET WARRANTY RELATED POWER-TRAIN & ENGINE. IT HAS BEEN TWOCE BREAK DOWN. ITS THIRD BREAK DOWN. IT ONLY 62K MILEAGES ON IT. VW WANT TO WORKING ON IT DUE OF OUT OF WARRANTY COST. I AM NOT HAPPY THAT VW IS NOT QUALIFY TO INSPECT PART PROBLEM CAUSE. I HOPE IT IS AFFECT OTHER CUSTOMERS WHO HAVE SIMPLY PROBLEM WITH HPFP.

Look up ODI 10746266 at NHTSA ↗

ODI 11075167 · 69,000 mi

RECEIVED A HYBRID SYSTEM ERROR ON 01/02/2018 WHILE DRIVING TO WORK JUST WITHIN MY NEIGHBORHOOD, THEN IT DISAPPEARED AND I NOTICED THE GAS MILEAGE WAS GETTING WAY OUT OF CONTROL (USUALLY GET 50/GAL, THEN GOT LESS THAN 30/GAL). I KNEW SOMETHING WAS OFF ESPECIALLY SINCE I HAVE BEEN ASKING THE DEALER TO CHECK THE TRANSMISSION AT 53K (HAD A PREVIOUS JETTA WITH TRANSMISSION ISSUES). AFTER KEEPING MY CAR FOR A MONTH, THE DEALER PUT IN A CLUTCH ONLY TO CALL BACK TO SAY THEY NOW NEEDED A FULL TRANSMISSION AND IT WOULD HAVE TO BE INSPECTED AND TESTED BY …

Look up ODI 11075167 at NHTSA ↗

12
ODI 10622643 · 36,000 mi

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

Look up ODI 10622643 at NHTSA ↗

ODI 10746266 · 62,000 mi

THE PROBLEM SHOWING ERROR CODE P0087, P0387 HIGH PRESSURE FUEL PUMP FAILURE, THE COST OF EXPENSIVE TO REPAIR, DIFFICULT TO MEET WARRANTY RELATED POWER-TRAIN & ENGINE. IT HAS BEEN TWOCE BREAK DOWN. ITS THIRD BREAK DOWN. IT ONLY 62K MILEAGES ON IT. VW WANT TO WORKING ON IT DUE OF OUT OF WARRANTY COST. I AM NOT HAPPY THAT VW IS NOT QUALIFY TO INSPECT PART PROBLEM CAUSE. I HOPE IT IS AFFECT OTHER CUSTOMERS WHO HAVE SIMPLY PROBLEM WITH HPFP.

Look up ODI 10746266 at NHTSA ↗

ODI 11040086 · 50,200 mi

I PURCHASED MY 2013 JETTA ON END JUNE 2017 FOR 47 K MILES FROM HAYWARD CERTIFIED USED VEHICLE DEALERSHIP IN CALIFORNIA. COUPLE MONTHS AFTER THE PURCHASE, MY CAR START TO SHOW PROBLEMS WITH CAR STALLING. IT HAS BEEN FOUR TIME IN LESS THAN ONE MONTH TIME WHERE THE CAR COMPLETELY SHUT DOWN WHILE DRIVING FOR NO REASON. . THE FIRST TIME I WAS DRIVING ON THE FRONTAGE OF I-35 SOUTH, ON 50 MPH, IT SHUT DOWN OUT OF BLUE, I WAS LUCKILY ENOUGH TO BE ABLE TO PULL OVER AND PARK ON THE GRASS, I HAD TO TURN THE CAR OFF AND RETRY THE CAR AGAIN AND IT WORKED …

Look up ODI 11040086 at NHTSA ↗

2
ODI 11405481 · 65,000 mi

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE V…

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ODI 11533830

Unknown system failure or component. Ever since I've bought the vehicle in I believe 2017 from EICH VW, it has consistently died while driving or idling. It also was "slamming on the brakes on its own" when the car would die. It jerks consistently as well. The latest out of hundreds of incidents, was yesterday, it stalled at a red light that had turned green, so I was stopped, I turned my hazards on immediately when it had stalled. The vehicle behind me went into the turn lane and the vehicle behind it was coming at me at 60+ mph as that was th…

Look up ODI 11533830 at NHTSA ↗

0—0
1
ODI 11452765

The transmissions on the 2013-2016 Jetta Hybrids have an extremely high failure rate. These transmissions fail without warning and leave the car without propulsion and deactivate the regenerative brakes causing the car to behave erratically. VW issued a recall (19V866000) but are claiming owners within those model years with the exact same issues are "not covered". I have experienced this myself and you can find many many many examples on the complaints section of this website. VW issued a recall but is claiming everyones vin is not included.

Look up ODI 11452765 at NHTSA ↗

Air Bags
11
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

Look up ODI 10577100 at NHTSA ↗

ODI 10663732 · 15,700 mi

I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY …

Look up ODI 10663732 at NHTSA ↗

ODI 11075208 · 100,000 mi

PASSENGER ISNT DETECTED, AIRBAGS WONT DEPLOY ON THAT SIDE. CAR RANDOMLY WONT DETECT A PASSENGER IN THE SEAT, AND WILL DEACTIVE THE AIRBAGS.

Look up ODI 11075208 at NHTSA ↗

4
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Look up ODI 10855562 at NHTSA ↗

ODI 10969125

IN 12/2014 I STARTED REALIZING ISSUES WITH AUTO-TRANSMISSION IN THE MORNING WHEN I START THE CAR. THE ISSUE CONTINUED TO HAPPEN EVERY SINGLE DAY. DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM BECAUSE IT ONLY HAPPEN FIRST THING IN THE MORNING.

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ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

Look up ODI 11471593 at NHTSA ↗

1
ODI 11123870 · 45,000 mi

TAKATA RECALL VW JETA WAS IN AN ACCIDENT DUE TO FREEZING RAIN IN JANUARY 2017 (KNOXVILLE, TN). VW SLID INTO ANOTHER CAR CAUSING IN EXCESS OF $5,000 DAMAGE; HOWEVER, THE AIRBAGS FAILED TO ACTIVATE. COMPLETE FAILURE IN AIR CONDITIONING SYSTEM/COMPRESSOR ELECTRICAL SYSTEM LOCKS/UNLOCKS DOORS WHILE DRIVING. ELECTRICAL SYSTEM ROLLS DOWN WINDOWS FOR NO REASON. THIS BEGUN 70K MILES

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2
ODI 10862375

AIRBAG LIGHT/SIGN ON THE DASHBOARD IS ALWAYS ON,CHARGING OUTLET NOT WORKING , VW LET US PAY $189.00 FOR DIAGNOSTIC AND WANT US TO PAY $500.00 FROM THE REFUND FOR THE CLASS ACTION LAWSUIT TO FIX THE AIRBAG PROB. THEY CLAIM IT WAS ELECTRICAL WIRING CHEWED BY RODENTS.

Look up ODI 10862375 at NHTSA ↗

ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

Look up ODI 11115734 at NHTSA ↗

3
ODI 11103940

LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..

Look up ODI 11103940 at NHTSA ↗

ODI 11115734 · 110,000 mi

TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS…

Look up ODI 11115734 at NHTSA ↗

ODI 11462983

The clock spring in this vehicle has failed in a vehicle that currently has less than 36k miles. There were no warnings or lights prior to failure. The controls on steering wheel and the vehicle’s horn no longer work as a result. When inspected by the local dealership, they also informed us that the airbag may not deploy in the event of an accident. The dealership also told us that the replacement part is backordered and that they could not provide a date that the part would be available. The vehicle feels unsafe to drive since we do not know i…

Look up ODI 11462983 at NHTSA ↗

0—
3
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Look up ODI 10855562 at NHTSA ↗

ODI 11445121

The ABS lights go on and the speedometer stopped working and all the lights have activated. the abs module has been reported that there is a defect in most of the jettas and so i believe that this should be a recall issue.

Look up ODI 11445121 at NHTSA ↗

ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

Look up ODI 11471593 at NHTSA ↗

Service Brakes
6
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

Look up ODI 10599015 at NHTSA ↗

ODI 10621920 · 3,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 85 MPH, THE ELECTRICAL BOARD BECAME INOPERABLE AND THE BRAKES SEIZED. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE SAFETY PIN THAT WAS CONNECTED TO THE ELECTRICAL BOARD WAS NOT FULLY ENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Look up ODI 10621920 at NHTSA ↗

ODI 11376880 · 177,000 mi

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

Look up ODI 11376880 at NHTSA ↗

4
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Look up ODI 10855562 at NHTSA ↗

ODI 11307892

HYBRID MODULE WORK SHOP WARNING. THE CAR HAS NOW POWER BREAKS WHEN THIS HAPPENS. THE CAR UNDER PERFORMS WHEN THE ELECTRIC DRIVE DOES NOT WORK. NO POWER BRAKES ADD TO THE PROBLEMS. MY CAR HAS BEEN REPAIRED 2 TIMES FOR THE SAME PROBLEM. IT A DRIVE ABILITY AND SAFETY ISSUE. VW HAS NOT BEEN HELPFUL WITH A SOLUTION.

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ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

Look up ODI 11471593 at NHTSA ↗

2
ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

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ODI 11376880 · 177,000 mi

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

Look up ODI 11376880 at NHTSA ↗

1
ODI 11097146 · 76,000 mi

I WAS DRIVING AND MY CAR STAYED GOING AT THE SPEED I WAS DRIVING IT WOULD NOT EXHILARATE OR BRAKE IT STAYED FROZEN FOR A COUPLE OF MINUTES

Look up ODI 11097146 at NHTSA ↗

3
ODI 10599015 · 38,000 mi

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR

Look up ODI 10599015 at NHTSA ↗

ODI 10893236 · 66,200 mi

MY CAR DISPLAYS NO PROBLEMS ON THE DASH, THERE ARE NO LIGHTS ON BUT WHEN I AM DRIVING THE CAR STALLS AND SOMETIMES JUST SHUTS OFF LOCKING MY BRAKES AND STEERING. USUALLY HAPPENS WHEN THE CAR IS GOING UNDER 20MPH. AFTER IT SHUTS OF I HAVE TO PUT IT IN PARK TO RESTART AND IT RESTARTS WITHOUT A PROBLEM.

Look up ODI 10893236 at NHTSA ↗

ODI 11384295 · 150,000 mi

IN THE MIDDLE OF DRIVING ON THE HIGHWAY, THE CAR SPONTANEOUSLY SHUT DOWN ELECTRICALLY, AS IF A FUSE SHORTED, ALMOST ALL DASHBOARD LIGHTS TURNED ON, THE STEERING WHEEL LOCKED UP, AND THE BRAKES WENT UNRESPONSIVE, NEARLY CAUSING A COLLISION. ONCE THE CAR CAME TO A COMPLETE STOP, IT WAS TURNED OFF IN AN ATTEMPT TO REGAIN CONTROL. AFTER TURNING THE CAR BACK ON, THE SAME DASHBOARD LIGHTS REMAINED ILLUMINATED, AND THE CAR WOULDN'T GO MORE THAN 40MPH, CREATING ANOTHER ACCIDENT RISK DURING THE REMAINDER OF THE DRIVE HOME.

Look up ODI 11384295 at NHTSA ↗

1
ODI 11452765

The transmissions on the 2013-2016 Jetta Hybrids have an extremely high failure rate. These transmissions fail without warning and leave the car without propulsion and deactivate the regenerative brakes causing the car to behave erratically. VW issued a recall (19V866000) but are claiming owners within those model years with the exact same issues are "not covered". I have experienced this myself and you can find many many many examples on the complaints section of this website. VW issued a recall but is claiming everyones vin is not included.

Look up ODI 11452765 at NHTSA ↗

3
ODI 10855562 · 43,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Look up ODI 10855562 at NHTSA ↗

ODI 11445121

The ABS lights go on and the speedometer stopped working and all the lights have activated. the abs module has been reported that there is a defect in most of the jettas and so i believe that this should be a recall issue.

Look up ODI 11445121 at NHTSA ↗

ODI 11471593

Transmission shifts hard and told to this is a common problem with the Jetta hybrids.

Look up ODI 11471593 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

79 mentions · 15.3% of complaints

Median mileage: 50,000 mi (65 usable records).

ODI 10514091 · 5,500 mi

THE CAR COMPLETELY LOST POWER WHILE IN MOTION AND I HAD TO PULL OFF THE ROADWAY IN HEAVY TRAFFIC. THE DEALER TOLD ME THAT THE TDI (DIESEL) FUEL SYSTEM HAD A COMPLETE FAILURE AND IMPLODED INTO MANY VERY SMALL METAL PARTS. VW IS REPLACING THE ENTIRE FUEL SYSTEM, BUT NOT THE ENGINE. I BELIEVE METAL IN THE FUEL LINES IS CAUSE FOR A COMPLETE ENGINE REPLACEMENT AS THEY CANNOT PROVE THE CONTAMINATION WAS LIMITED TO THE FUEL LINES. THE CAR IS LESS THAN 4 MONTHS OLD AND HAS 5500 MILES TOTAL. *TR

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ODI 10519715 · 100 mi

APPROACHED TRAFFIC LIGHT (WHICH WAS RED). WHEN LIGHT CHANGED, ATTEMPTED TO MAKE A LEFT TURN. NO POWER FOR ABOUT 3 SECONDS, THEN ACCELERATED THROUGH THE LIGHT AND ALL WAS NORMAL. NOW HAVE ABOUT 1500 MILES ON THE CAR AND SIMILAR SITUATIONS HAVE OCCURRED. ESTIMATED THAT WE HAD ABOUT 15 REPEATS OF THIS PROBLEM. DEALER FOUND NO CODES AND COULD NOT REPEAT THE PROBLEM. DEALER SAID WE WOULD HAVE TO WAIT UNTIL A CODE WAS RECORDED BEFORE THEY COULD DO ANYTHING. PROBLEM OCCURRED TWICE WITH A COLD ENGINE AND THE REST OF THE TIME WHEN THE ENGINE WAS …

Look up ODI 10519715 at NHTSA ↗

ODI 10537820 · 13,000 mi

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

Look up ODI 10537820 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

63 mentions · 12.2% of complaints

Median mileage: 68,000 mi (46 usable records).

ODI 10562965 · 11,000 mi

I WAS DRIVING AS NORMAL WHEN THE GLOW PLUG LIGHT BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT AND I LOST ALL POWER.THANKFULLY I WAS ON A RESIDENTIAL STREET, AND WAS ABLE TO SAFELY PULL OVER AND HAVE THE VEHICLE TOWED TO THE DEALER. DIAGNOSIS WAS COMPLETE FUEL SYSTEM FAILURE CAUSED BY HIGH PRESSURE FUEL PUMP DESTRUCTING ITSELF AND SENDING METAL SHARDS INTO THE SYSTEM. INITIALLY DEALER SUSPECTED CONTAMINATED DIESEL. UPON ANALYSIS OF FUEL DEALER CONFIRMED THAT ONLY DIESEL WAS PRESENT IN THE SYSTEM AND THE DAMAGE WAS CAUSED BY A FAULTY HIGH PR…

Look up ODI 10562965 at NHTSA ↗

ODI 10592606 · 15,000 mi

CAR IS A DIESEL/TDI. CHECK ENGINE LIGHT CAME ON, CAR STALLED AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALERSHIP. PROBLEM TURNED OUT TO BE THE HIGH PRESSURE FUEL PUMP (HPFP) AND ENTIRE FUEL SYSTEM HAD TO BE REPLACED. THIS HAS HAPPENED TWICE IN THE SAME CAR (ONCE AGAIN IN MAY OF 2014 - EXACT SAME PROBLEM). *JS

Look up ODI 10592606 at NHTSA ↗

ODI 10610528 · 11,000 mi

CAR WAS DRIVING ON THE INTERSTATE WHEN PROBLEMS BEGAN. WHEN THE GAS PEDAL WAS PUSHED, THE CAR'S TACH JUST REVVED UP WITH NO ACCELERATION. THE CAR BEGAN TO SLOW DOWN AND WE HAD TO PULL OFF THE INTERSTATE. UPON EXITING, THE CAR SEEMED TO BE STUCK IN GEAR BUT WOULD NOT ACCELERATE. WE TRIED SWITCHING TO SPORT MODE AND MANUAL MODE BUT NEITHER MADE A DIFFERENCE. NO WARNING LIGHTS CAME ON. CAR STRUGGLED TO MAINTAIN 15MPH UPON EXITING FREEWAY AND WAS LIMPED INTO A PARKING LOT. THIS COULD HAVE CAUSED A VERY SERIOUS CRASH AS VEHICLE WOULD NOT ACCELERATE…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

22 mentions · 4.3% of complaints

Median mileage: 52,500 mi (18 usable records).

ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

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ODI 10577301 · 17,650 mi

UPON TAKE OFF THE CAR JERKS, AND U DRIVE THE CAR ON INTERSTATE UNDER CRUISE CONTROL THE CAR JERKS MULTIPLE TIMES, THE 1ST INCIDENT AND THEN HERE RECENTLY, DRIVING DOWN THE INTERSTATE AT NORMAL RATE OF SPEED CAR JERKS WITHOUT WARNING AND GIVING GAS AT PASSING A VEHICLE ON INTERSTATE IT WILL JERK AND ACT LIKE IT WILL NOT GO WILL JERK AND JERK LIKE IT IS NOT GETTING GAS AND I HAD A FULL TANK SO I HAVE TOOK THE CAR IN NUMBER OF TIMES AND SAYS CAN'T FIND PROBLEM AND THE REPRESENTATIVE WILL DRIVE THE CAR AND NEVER HAPPENS WITH THEM I AM ABOUT READY T…

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ODI 10725849 · 42,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

11 mentions · 2.1% of complaints

Median mileage: 44,000 mi (8 usable records).

ODI 10629618 · 19,200 mi

AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE…

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ODI 10747088 · 45,000 mi

KEY WILL NOT COME OUT OF THE IGNITION, HAD TO PULL THE FUSE FOR THE FUEL PUMP AND DISCONNECT THE BATTERY FOR CAR TO SHUT OFF. DEALER STATES NEED TO REPLACE LOCK CYLINDER AND STEERING LOCK. COST OF REPAIR $500.00

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ODI 10978940 · 53,000 mi

CAR SUDDENLY STOPS WHILE DRIVING. STEERING WHEEL LOCKS GOES INTO "LIMP MODE". WILL START BACK UP FINE. THIS IS A KNOW ISSUE WITH VOLKSWAGEN.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

7 mentions · 1.4% of complaints

Median mileage: 43,000 mi (6 usable records).

ODI 10542648 · 2,186 mi

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

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ODI 10561657

TL* THE CONTACT RENTED A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO STOP FOR TRAFFIC, THE BRAKING SYSTEM FAILED TO ENGAGE AND CAUSED THE BRAKE PEDAL TO BECOME STUCK TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,857. THE VIN WAS NOT AVAILABLE.

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ODI 10586790 · 10,950 mi

ATTEMPTED TO USE MY BRAKE PEDAL AND IT DIDN'T STOP THE CAR. UPON THE SECOND OR THIRD PUMP, IT DID FINALLY ENGAGE. THIS DELAY IN THE BRAKE CAUSED ME TO RUN A STOP SIGN. I WAS LUCKY NO ONE WAS AROUND. *TR

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

5 mentions · 1.0% of complaints

Median mileage: 86,000 mi (3 usable records).

ODI 11292111 · 100,000 mi

CAR WOULD SLIP/STALL WHEN ACCELERATING FROM A DEAD STOP. CHECK ENGINE LIGHT CAME ON. THEN CAR WOULD NOT START. DEALERSHIP SAID IT NEEDS A NEW TRANSMISSION ASSEMBLY.

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ODI 11301627 · 86,000 mi

COMPLETE LOSS OF DRIVE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON, GEAR INDICATOR FLASHING "D" AND A WRENCH. AFTER MAKING IT TO THE SIDE OF THE ROAD AND TRYING TO GET POWER BACK, THE CAR WOULD NOT START.

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ODI 11343779 · 60,000 mi

THE PROBLEM STARTED AT AROUND 60,000 MILES WERE THE CAR WOULD NOT START UNLESS YOU JIGGLED THE KEY AROUND A LOT AND PROGRESSIVELY GOT WORSE WE'RE WHEN THE CAR WAS RUNNING THE KEY WOULD BE STUCK AND YOU WOULD HAVE TO CONTINUOUSLY JIGGLE THE KEY AROUND TO GET THE CAR TO TURN OFF. THEN AS IT GOT WORSE, WHEN YOU COULD GET THE CAR TO CUT OFF THE KEY WOULD NOT COME OUT OF THE IGNITION. I AM AT THE POINT NOW THAT THE KEY WILL NOT TURN AT ALL TO CUT THE CAR ON. LUCKILY THE KEY IS NOT STUCK IN THE IGNITION. I AM HAVING TO REPLACE THE IGNITION WHICH WILL…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b