Auto Recall Watch
U.S. public vehicle records

2016 Volkswagen JETTA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

161 owner complaints analyzed

4 distinct recall campaigns

42,731 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 93 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 43 of 161 complaints (26.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3521.7%
Electrical and battery issues169.9%
Steering behavior159.3%
Transmission and shifting148.7%
Engine operation85.0%
Fuel system concerns74.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
43
Unknown Or Other
35
Electrical System
30
Fuel/Propulsion System
28
Power Train
22
Service Brakes
21
Vehicle Speed Control
12
Steering
11
Component breakdown data
CategoryCount
Engine43
Unknown Or Other35
Electrical System30
Fuel/Propulsion System28
Power Train22
Service Brakes21
Vehicle Speed Control12
Steering11

Engine: 43; Unknown Or Other: 35; Electrical System: 30; Fuel/Propulsion System: 28; Power Train: 22; Service Brakes: 21; Vehicle Speed Control: 12; Steering: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
27
25,000 to 49,999
27
50,000 to 74,999
21
75,000 to 99,999
11
100,000 to 149,999
5
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00027
25,000 to 49,99927
50,000 to 74,99921
75,000 to 99,99911
100,000 to 149,9995
150,000 and above2

Under 25,000: 27; 25,000 to 49,999: 27; 50,000 to 74,999: 21; 75,000 to 99,999: 11; 100,000 to 149,999: 5; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (27). 68 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
1
2016
7
2017
14
2018
17
2019
31
2020
24
2021
19
2022
11
2023
16
2024
9
2025
8
2026
4
Complaints over time data
CategoryCount
20151
20167
201714
201817
201931
202024
202119
202211
202316
20249
20258
20264

2015: 1; 2016: 7; 2017: 14; 2018: 17; 2019: 31; 2020: 24; 2021: 19; 2022: 11; 2023: 16; 2024: 9; 2025: 8; 2026: 4

Pattern summary

Engine leads the component reports. Braking behavior appears in 35 complaint narratives. Electrical and battery issues appears in 16 complaint narratives. Steering behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10811646 · 2015-12-22 (December 22, 2015)

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

Owner-reported narrative. 500 miles reported. Look up ODI 10811646 at NHTSA ↗

Owner report 10850418 · 2016-03-18 (March 18, 2016)

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

Owner-reported narrative. 383 miles reported. Look up ODI 10850418 at NHTSA ↗

Owner report 10936754 · 2016-12-21 (December 21, 2016)

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

Owner-reported narrative. Look up ODI 10936754 at NHTSA ↗

Owner report 11078550 · 2018-03-11 (March 11, 2018)

THE ORIGINAL VW BATTERY LEAKED AND CORRODED RTHE CABLES SHORTING OUT THE CAR REQUIRING A TOW. IT WOULD NOT TAKE A JUMP AND AFTER TAKING IT TO A VW DEALERSHIP, THE BATTERY, CABLES AND STARTER HAD TO BE REPLACED. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. THIS ALSO HAPPENED TO MY PREVIOUS VW.

Owner-reported narrative. 14,000 miles reported. Look up ODI 11078550 at NHTSA ↗

Owner report 11002408 · 2017-06-29 (June 29, 2017)

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN AND LOST CONTROL OF THE STEERING WHEEL. WHEN HE DEPRESSED THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND QUICKLY. AS A RESULT, THE CONTACT'S SON HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE, WHICH RESULTED IN THE VEHICLE SPINNING OUT OF CONTROL AND CRASHING INTO A LAMP POST. AS A RESULT, THE FRONT RIGHT FENDER WAS DAMAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FIL…

Owner-reported narrative. Look up ODI 11002408 at NHTSA ↗

Owner report 11056312 · 2017-12-24 (December 24, 2017)

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

Owner-reported narrative. 37,017 miles reported. Look up ODI 11056312 at NHTSA ↗

Owner report 10820730 · 2016-01-17 (January 17, 2016)

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Owner-reported narrative. 85 miles reported. Look up ODI 10820730 at NHTSA ↗

Owner report 11350362 · 2020-08-20 (August 20, 2020)

POSSIBLE FUEL RAIL SYSTEM DETACHED FROM CYLINDER FUEL PRESSURE SENSOR NEEDS TO BE REPLACED VEHICLE WAS IN IDLE WHEN ECM LIGHT WENT ON AND VEHICLE RPM WERE GOING CRAZY FROM 1-3 VEHICLE STALLED OUT AND SHUT OFF 4 TIMES

Owner-reported narrative. 47,000 miles reported. Look up ODI 11350362 at NHTSA ↗

Owner report 11439238 · 2021-11-03 (November 3, 2021)

This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for the same symptoms as listed below. The issue was preceded by a check engine light and a service hybrid system light and inconsistent braking force that would often pose a system risk as regenerative braking would often stop working forcing the driver to quickly apply more pressure unexpectedly (almost resulting in front end accidents). Now , the car is jerky while stopping and still unpredictable in its application of brake for…

Owner-reported narrative. Look up ODI 11439238 at NHTSA ↗

Owner report 10823737 · 2016-02-02 (February 2, 2016)

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

Owner-reported narrative. 1,200 miles reported. Look up ODI 10823737 at NHTSA ↗

Owner report 11367077 · 2020-10-29 (October 29, 2020)

WE HAVE A 2016 VW JETTA TSI 1.4L (EA211 ENGINE) WITH A MANUAL TRANSMISSION. AT APPROXIMATELY 98,000 MILES, FUEL STARTED LEAKING FROM THE FUEL RAIL AREA, SLOWLY AT FIRST, JUST A SCENT OF FUEL. NEXT DAY, AT THE END OF THE DAY'S DRIVING, THE VEHICLE WENT INTO LIMP MODE JUST BEFORE MY EXIT ON THE HIGHWAY WITH A STRONG SMELL OF GAS. IT LIMPED 3 MILES HOME AND DIED AS I PULLED INTO THE DRIVE. WHEN WE MANAGED TO GET IT STARTED AGAIN IT GUSHED FUEL FROM THE FUEL RAIL AREA. THERE IS A PENDING RECALL ON THIS ISSUE BUT VOLKSWAGON DECLINED TO DO ANYTHING B…

Owner-reported narrative. 98,000 miles reported. Look up ODI 11367077 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

161 unique complaints in this selection. Analysis snapshot: 2026-10-01.

57.8%Usable mileage93 / 161 records
100.0%Valid incident date161 / 161 records
100.0%Valid filing date161 / 161 records
100.0%Ordered incident and filing dates161 / 161 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
13226.5%
ODI 10445020 · 17,000 mi

DROVE THE VEHICLE HOME FROM WORK FRIDAY 1/13, WEATHER WAS BELOW FREEZING CAUSING ICE BUILD UP. PARKED THE VEHICLE IN MY GARAGE ~45 DEGREES. ICE BEGAN MELT, AND WHEN TRYING TO START THE VEHICLE SATURDAY AFTERNOON IT TURNED 1/4 TURN AND THE ENGINE STOPPED. MY ASSUMPTION IS THAT THE ENGINE INHALED WATER CAUSING A HYDRO-LOCK, I CONTINUED TO TRY TO START THE VEHICLE A TOTAL 5 TIMES (IT TURNED OVER ONCE AND RAN EXTREMELY ROUGH AND DIED ONCE). THE LAST TIME TRYING TO START THE VEHICLE I SMELLED SMOKE, I POPPED THE HOOD TO FIND THE STARTER AND WIRI…

Look up ODI 10445020 at NHTSA ↗

14327.7%
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

Look up ODI 10537109 at NHTSA ↗

8923.1%
ODI 10561775 · 10 mi

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS …

Look up ODI 10561775 at NHTSA ↗

4322.2%
ODI 10703283 · 520 mi

THE PANIC BUTTON ON THE KEY FOB HAS NO DELAY. IF YOU PUSH IT ONE TIME, WITH VERY LITTLE PRESSURE, THE ALARM GOES OFF. I WAS STOPPED AT A STOP LIGHT AND I STALLED THE ENGINE WITH THE MANUAL TRANSMISSION. I WENT TO TURN THE KEY OFF AND BACK ON AGAIN TO START THE ENGINE AND SINCE THE PANIC BUTTON IS ON THE SIDE OF THE KEY (FACING STRAIGHT UP, OR DOWN WHEN IN THE IGNITION). THE ALARM STARTED GOING OFF AND THE ENGINE WOULDN'T START. I WAS HOLDING BACK TRAFFIC, SCRAMBLING TO FIGURE OUT WHAT HAD HAPPENED AS THE ACTION WAS COMPLETELY UNINTENTIONAL. THI…

Look up ODI 10703283 at NHTSA ↗

3018.6%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3018.9%
ODI 11018993

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, [phone removed]) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAI…

Look up ODI 11018993 at NHTSA ↗

39.7%
ODI 11324610 · 20,200 mi

AFTER REVERSING AND THEN STOPPING AND SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION POPS IN TO GEAR. ALSO VEHICLE RADIO TURNS ON AND OFF AT RANDOM TIMES HAVING TO RESTART WHILE IN MOTION. *TR

Look up ODI 11324610 at NHTSA ↗

15027.3%
ODI 11162613 · 6,027 mi

THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

Look up ODI 11162613 at NHTSA ↗

1528.3%
ODI 11340224 · 4,950 mi

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM …

Look up ODI 11340224 at NHTSA ↗

1318.8%
ODI 11457912

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept coming on. I was going 10 mph and the e brake engaged and would not let me out unless I turned off the car and turned it back on. When I brought it to the dealership they ran tests on it and they said it was the door wiring harness. There is problem …

Look up ODI 11457912 at NHTSA ↗

920.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

818.6%
ODI 11552197

After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.

Look up ODI 11552197 at NHTSA ↗

715.9%
ODI 11704903

The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was taken to an authorized Volkswagen dealer, and the OCU (online connectivity unit) module responsible for the SOS system was replaced under warranty on 3/17/2025 at approximately 6,294 miles. After the repair, the system functioned temporarily. In December 2025, the SOS system failed again and now displays an “Emergency Call Function Not Available / Plea…

Look up ODI 11704903 at NHTSA ↗

310.3%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

Look up ODI 11691387 at NHTSA ↗

350.0%
ODI 11711130

I'm not exactly sure on what happened but when using the lane stay assist it doesn't read the lines correctly causing the car to abruptly jerk in a unexpected direction! doing this during certain scenarios would cause an accident for sure. also the headlight auto switching for high beams malfunctions often causing the lights to flicker

Look up ODI 11711130 at NHTSA ↗

Engine
8416.8%
ODI 10459695

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMA…

Look up ODI 10459695 at NHTSA ↗

11221.7%
ODI 10508624 · 231 mi

BASED UPON MY OWN PERSONAL EXPERIENCE AND OTHER OWNERS COMMENTS FOUND ON THE THE WEB, THERE APPEARS TO BE AN ISSUE WITH VARIOUS EXHAUST LEAKS ON LATE MODEL JETTA TDI'S WHICH ALLOWS DANGEROUS DIESEL SULFUR FUMES TO ENTER THE CABIN. *TR

Look up ODI 10508624 at NHTSA ↗

10828.0%
ODI 10551989 · 1,700 mi

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

Look up ODI 10551989 at NHTSA ↗

4322.2%
ODI 10693776 · 617 mi

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 617.

Look up ODI 10693776 at NHTSA ↗

4326.7%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3220.1%
ODI 11057320 · 5,000 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF…

Look up ODI 11057320 at NHTSA ↗

26.5%
ODI 11504161

On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.

Look up ODI 11504161 at NHTSA ↗

14726.8%
ODI 11172064 · 20 mi

2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

Look up ODI 11172064 at NHTSA ↗

1222.6%
ODI 11351913 · 6,000 mi

THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND F…

Look up ODI 11351913 at NHTSA ↗

57.2%
ODI 11422588

I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even aware that the car had stalled until I put it in gear and began to let the clutch out, at which point I discovered that the engine was off.

Look up ODI 11422588 at NHTSA ↗

1227.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

1125.6%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

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1125.0%
ODI 11609429

Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car i…

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13.4%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

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116.7%
ODI 11755445

The vehicle says it’s overheating and will go into limp mode it has also been reported that other 2026 Jettas have had the same issue

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Power Train
469.2%
ODI 10440575 · 1,000 mi

UPON ENTERING AN ON-RAMP AND ALSO ACCELERATING AROUND A TURN, EXPERIENCED NO RESPONSE TO DEPRESSION OF GAS PEDAL. BASICALLY CAR HAD SERIOUS LAG BEFORE TAKING OFF. WORRIED ABOUT SAFETY ISSUE WHEN TRYING TO GET OUT OF SOMEONE'S WAY. VERY UNPREDICTABLE IN OCCURRENCE AND DO NOT WANT TO HAVE A WRECK. ALSO EXPERIENCED "STUTTERING" AROUND 30 MPH AS IF VEHICLE DID NOT KNOW WHICH GEAR TO GET INTO. THIS HAPPENS FREQUENTLY AND CREATES A PHYSICAL SHUTTER OF VEHICLE FELT BY DRIVER AND PASSENGERS. *TR

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13926.9%
ODI 10480982 · 110 mi

WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FAILURE WAS THAT THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL WITH NO NOTICE AND THE CAR HAD SEVERALLY REDUCED POWER AVAILABLE (LESS THAN 10 MPH). RESEARCH ON THE INTERNET SHOWS THAT VOLKSWAGEN HAS HAD PROBLEMS WITH THIS BEFORE. IT SEEMS VERY SERIOUS …

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7318.9%
ODI 10552026 · 666 mi

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

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2311.9%
ODI 10779960 · 14,000 mi

AIR CONDITIONING DECREASES OUTPUT BY 40-60% AFTER 80-150 MILES OF CONSTANT DRIVING ON EXPRESSWAY DURING HOT DAYS [ABOVE 85 DEGREES] AND HIGH HUMIDITY [ABOVE 70 %}. DECREASE IN VOLUME OF AIR FROM VENT, WITH NO CHANGE OF AIR SPEED CONTROL AND MUCH WARMER AIR. AIR RECIRCULATION BUTTON IN "OFF" POSITION.HAVE TO STOP CAR FOR 10-15 MINUTES FOR EVAPORATOR TO DEFROST AND DRAIN ON PAVEMENT. AFTERWARDS, AC IS COLD FOR ANOTHER 60-100 MILES.TWO DIFFERENT VW DEALERS INDICATE NO BAD CODES FOR AIR CONDITIONER. CONTINUED TO OCCUR FIVE MORE TIMES IN SUMM…

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2213.7%
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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159.4%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

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516.1%
ODI 11230706

WHILE IN MOTION AT LOW SPEEDS, BETWEEN 28 AND 30 MPH, YOU CAN HEAR A GRINDING OR SCRAPING NOISE COMING FROM THE CAR AND YOU CAN FEEL A BIT OF LOSS OF POWER IN THE CAR. I BELIEVE THIS IS IN THE TRANSMISSION. WHEN BOUGHT NEW, THIS NOISE WAS NON EXISTING, IT APPEARED AFTER A FEW MONTHS OF DRIVING

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16129.3%
ODI 11120020 · 27 mi

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

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713.2%
ODI 11388795 · 843 mi

AS I WAS DRIVING HOME LATE LAST NIGHT FROM WORK ON A CITY STREET , MY CAR SUDDENLY WOULD NOT ACCELERATE IN SPEED WHILE IN MOTION BUT YOU CAN HEAR THE CAR ACCELERATE WHEN I WAS PUSHING ON THE GAS. IT FELT AS IF THE CAR HAS TURNED OFF BECAUSE THEN MY STEERING WHEEL GOT HARD WAS HARD TO MOVE WHILE IN MOTION. CAUSE OF PROBLEMS IS UNKNOWN BUT MAY NOT BE SAFE TO DRIVE IF IT CONTINUES

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22.9%
ODI 11454915

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing in front of me, every time I put it to neutral and hold brake, in other ways just holding brake sometimes can not stop the car. If someone calls me I give more details.

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00.0%

No examples available for this selection.

24.7%
ODI 11573462

This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Se…

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715.9%
ODI 11594491

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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620.7%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

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00.0%

No examples available for this selection.

Unknown Or Other
10721.4%
ODI 10443831 · 100 mi

48 HRS AFTER DRIVING OFF DEALER LOT, "DIESEL ' ODOR THRU FAN AND IDLE AT STOP SIGNS/LIGHTS, DEALER NOTIFIED TOLD IT WOULD GO AWAY AFTER BROKE IN, CONTINUED W/O IMPROVEMENT, TOOK TO DEALER, STATED CHECKED EVERYTHING NO PROBLEM, BRING BACK MAY BE ANIMAL OR SOMETHING BLOCKING EXAHUST (WITHIN DAYS). RETURNED TOLD SEAL WAS BROKE JUST UNDER INTAKE MANIFOLD, PICS SENT TO VOLKSWAGEN,, CALLED TO CHECK STATUS ONLY TO BE TOLD "TURBO CRACKED." 2 WEEKS LATER CAR PICKED UP, STATED ALL RECALLS PERFORMED PRIOR TO DRIVING OFF LOT NOV 26,2011, STILL HAVENT BEEN…

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9819.0%
ODI 10734272 · 40,000 mi

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

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7118.4%
ODI 10703633

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & …

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3417.5%
ODI 10745187 · 900 mi

VW DEALER AND MECHANIC ADMITS TO DRIVING MY CAR AND VERIFYING IN PERSON WHILE DRIVING THAT MY CAR TIRES ARE SHAKING DUE TO THE SUSPENSION OF THE CAR AND I SHOULD PUT LUGGAGE IN THE TRUNK TO HELP SMOOTH THE RIDE OR GO WITH A LARGER WHEEL SIZE.. I FEEL VERY UNSAFE WITH FAMILY IN MY CAR. ELECTRICAL ISSUE IS A FUSE KEEPS BURNING OUT DUE TO AN IMPROPER GROUND FROM BOTH POWER PLUGS FRONT AND BACK SEAT. WHILE DRIVING THE PASSENGER DOOR OPENED BY ITSELF WHILE BOTH HANDS WERE ON THE STEERING WHEEL.

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3521.7%
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

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2515.7%
ODI 11076125 · 17,500 mi

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.

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825.8%
ODI 11187453

THE BACKUP CAMERA INTERMITTENTLY FAILS TO WORK ALONG WITH THE OTHER FUNCTIONS(E.G., RADIO) OF THE INFORMATION SCREEN. A LOCAL DEALERSHIP "REBOOTED" THE INFO SYSTEM BUT THE PROBLEM HAS RECURRED.

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9517.3%
ODI 11118125 · 100 mi

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

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1324.5%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

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1115.9%
ODI 11415181

CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.

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12.3%
ODI 11730829

I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.

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1023.3%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

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613.6%
ODI 11590932

The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun shot. We looked outside and the upper windshield was cracked. I informed the dealership and manger said same thing happened to him while driving his Jetta. He thinks it was a rock. I disagree I think its defective and nee…

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620.7%
ODI 11652642

Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.

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233.3%
ODI 11737662

While driving on the highway, the sunroof suddenly shattered outward. There were no other vehicles around us at the time.

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Fuel/Propulsion System
479.4%
ODI 10460602 · 6,000 mi

WHEN FUELING WITH DIESEL, SOME DIESEL PUMP HANDLES DON'T FIT INTO FILL NOZZLE. WHILE ATTEMPTING TO REFUEL VEHICLE. FUEL WILL SPILLED OVER ONTO PERSON FILLING, GROUND AND VEHICLE. YOU ARE UNABLE TO SAFELY FILL VEHICLE WITHOUT SPILLING FUEL. *TR

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346.6%
ODI 10537820 · 13,000 mi

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

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389.8%
ODI 10672021 · 17,501 mi

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS L…

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189.3%
ODI 10735439 · 25 mi

I PURCHASED THIS VEHICLE LESS THAN ONE MONTH AGO AND AM CONCERNED ABOUT THE LISTED RECALLS. MY VEHICLE FALLS WITHIN THE SPECIFICATIONS AS LISTED ON THE RECALLS, HOWEVER, MY VEHICLE RETURNS A SEARCH OF NO OPEN RECALLS. MY BIGGEST CONCERN IS THE FUEL SYSTEM RECALL. ON FOUR SEPARATE OCCASIONS, SINCE I HAVE OWNED THE VEHICLE, I HAVE SMELLED GASOLINE BOTH WHILE AT AN IDLE AND JUST AFTER TURNING OFF THE IGNITION. YOUR ASSISTANCE WITH THIS MATTER IS APPRECIATED.

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2817.4%
ODI 10823737 · 1,200 mi

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

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2918.2%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

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619.4%
ODI 11622261

Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.

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254.6%
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

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59.4%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

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913.0%
ODI 11497923

I have been having issues with the EVAP system in my 2021 VW Jetta. It has been in the shop at least 7 times since around 12K miles for the same issue. They have replaced all parts and upgraded the software several times and it is still an issue. My check engine light comes on and off all the time. It is just over a year old with almost 50K miles and they say that they are waiting on an update from VW and until then there is nothing they can do.

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37.0%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

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37.0%
ODI 11532231

Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enough power to move forward. Turn the ignition off, then on resets the EPC and limb mode.

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49.1%
ODI 11609456

Codes read cylinder misfire. People say they cannot fix it.

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413.8%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

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00.0%

No examples available for this selection.

Air Bags
336.6%
ODI 10427076 · 427 mi

AT APPROXIMATELY 425 MILES, THE VEHICLE AIRBAG SYSTEM IS NOW MALFUNCTIONING (AIRBAG SYSTEM LIGHTS AND ERROR) OUT OF NOWHERE REQUIRING IN DEPTH DIAGNOSIS BY THE MANUFACTURER. *TR

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305.8%
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

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369.3%
ODI 10631505

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

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168.2%
ODI 10916015 · 41,000 mi

I HAD MY INCEDANT ON THE FREE WAY, LAST NIGHT, STILL KIND OF SHOOKEN UP. MY TIRES BLEW ON A SPEED LIMMIT MPH RAN THROUGH PAVEMENT DEFECT CAUSING THE AIR BAG CENSOR HAS BEEN TRIGGERED WITCH SHOULD OF DEPLOYED THE BAGS TO SAVE ME FROM POSSIBLE INJERY MY BE DEATH, THANK GOD IT WAS OK NO ONE OR AUTO WAS INVOLVED..

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74.3%
ODI 11035423

TAKATA RECALL- I AM IN DANGER BECAUSE THE AIRBAGS DO NOT WORK PROPERLY.

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2113.2%
ODI 10981462 · 800 mi

THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE T…

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619.4%
ODI 11183128 · 8,500 mi

SOMETIMES I LEAVE MY CELL PHONE ON THE PASSENGER SEAT AND THE WARNING BELL CHIMES. IF I REMOVE MY CELL PHONE FROM THE PASSENGER SEAT, THE WARNING STOPS OR IF I DO LOCK THE SEATBELT, IT WILL ALSO STOP THE WARNING. IT SEEMS LIKE THE PART THAT CHECKS IF A PASSENGER IS SITTING IN THE SEAT IS MALFUNCTIONING. THIS DOES NOT HAPPEN EVERY TIME BUT I HAVE NOTICED IT THREE TIMES SO FAR, MOSTLY IN COLDER WEATHER.

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162.9%
ODI 11151100

THE CAR IS DISPLAYING AN ERROR, IR SAYS. 'ERROR:AIRBAG'. IS DISPLAYING THE AIRBAG LIGHT ON AND THE PASSENGER AIRBAG AS DISABLED. (THE LIGHT IS LOCATED IN THE CENTRAL DASH) AND IT GOES OF IF YOU DRIVE, MY CAR IS A WEEK NEW, AND I'M ABOUT TO TAKE IT TO THE DEALER. I GOT PICTURES OF THE MESSAGES IF YOU WANT. THE PROBLEM SHOW WHEN YOU TURN THE IGNITION SWITCH ON, AND THEN WHEN YOU DRIVE FOR A 15 MINUTES IT KEEPING REMINDING THE PROBLEM AND THEN MAGICALLY GOES OFF.

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23.8%
ODI 11443210

The contact owns a 2020 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 21V492000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11443210 at NHTSA ↗

45.8%
ODI 11434914

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Look up ODI 11434914 at NHTSA ↗

12.3%
ODI 11706221

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever pu…

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12.3%
ODI 11625391

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

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24.5%
ODI 11686353

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel System, Diesel
234.6%
ODI 10442730 · 1,000 mi

2012 JETTA TDI MANUAL, THE FIRST OCCURRENCE HAPPENED AFTER TRAVELING ON A DOWNHILL GRADE WHEN I CAME TO A COMPLETE STOP AT THE STOPLIGHT THE CAR STARTED TO SHUTTER AND ACTED LIKE IT WAS GOING TO STALL. THIS EXACT INCIDENT HAPPENED SEVERAL TIMES A MONTH FOR NO RHYME OR REASON. THE CAR HAS NOW STARTED TO DO THE SAME THING MORE FREQUENTLY AND WILL NOW STALL OUT. IT USED TO BE ON COLD STARTS AND WOULD HAPPEN WITHIN THE FIRST 10 MILES OF DRIVING. IT NOW DOES IT ANYTIME YOU ARE DRIVING. I TRIED TO START THE CAR AFTER WORK THREE DAYS AGO AND WHEN…

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71.4%
ODI 10514091 · 5,500 mi

THE CAR COMPLETELY LOST POWER WHILE IN MOTION AND I HAD TO PULL OFF THE ROADWAY IN HEAVY TRAFFIC. THE DEALER TOLD ME THAT THE TDI (DIESEL) FUEL SYSTEM HAD A COMPLETE FAILURE AND IMPLODED INTO MANY VERY SMALL METAL PARTS. VW IS REPLACING THE ENTIRE FUEL SYSTEM, BUT NOT THE ENGINE. I BELIEVE METAL IN THE FUEL LINES IS CAUSE FOR A COMPLETE ENGINE REPLACEMENT AS THEY CANNOT PROVE THE CONTAMINATION WAS LIMITED TO THE FUEL LINES. THE CAR IS LESS THAN 4 MONTHS OLD AND HAS 5500 MILES TOTAL. *TR

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30.8%
ODI 10594291 · 200 mi

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WE…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
346.8%
ODI 10464637 · 9,000 mi

RECENTLY, I WAS GOING APPROXIMATELY 35MPH ON MY WAY HOME. I DEPRESSED MY BRAKE PEDALS TO STOP THE VEHICLE BECAUSE A VEHICLE AT APPROXIMATELY 3-4 CAR LENGTHS FROM ME HAD COME TO AN ABRUPT STOP. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND FAILED TO STOP THE VEHICLE PROPERLY. THIS RESULTED IN A MINOR ACCIDENT AND THE JETTA SE REAR-ENDED THE VEHICLE THAT HAD STOPPED ABRUPTLY. THE DAMAGE WAS TO MY FRONT BUMPER AND THE OTHER VEHICLES BUMPER. THIS IS NOT THE FIRST TIME THIS HAPPENED, ABOUT A WEEK AGO, I WAS ON THE HIGHWAY AND A VEHICLE CUT …

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224.3%
ODI 10542648 · 2,186 mi

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

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184.7%
ODI 10632154 · 6,500 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE BRAKES. THE DEALER STATED THAT THE BRAKES WERE FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

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199.8%
ODI 10789263 · 9,517 mi

I BOUGHT A BRAND NEW 2015 VW JETTA IN JUNE 2015 IN SAN JOSE, CA. ON 7TH NOV 2015 I WAS IN THIS JETTA WITH MY FAMILY, DRIVING AT 70 MPH. TRAFFIC STARTED SLOWING DOWN AND I TRIED BRAKING BUT I HAD ALMOST NO BRAKES. THERE WERE NO WARNINGS IN THE VEHICLE TO LET ME KNOW THERE WAS A FAILURE. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND SWERVED TO GET ON TO THE SHOULDER OF THE ROAD TO AVOID HITTING OTHER CARS. MY FAMILY AND I AND OTHERS MAY HAVE BEEN KILLED OR INJURED. VOLKSWAGEN SAYS THEY WILL LOOK INTO IT AND ARE WILL DECIDE IF THIS IS COVERED U…

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2113.0%
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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148.8%
ODI 11064284 · 4,500 mi

I NEEDED TO MAKE A LEFT HAND TURN FROM A STREET INTO A COMPLEX, WAS STILL MOVING AT APPROXIMATELY 25MPH AND WHEN I WENT TO APPLY THE BRAKES, THE VEHICLE WAS NOT SLOWING OR STOPPING. AS I CONTINUED TRYING TO MAKE THE TURN, THE VEHICLE DID NOT SLOW DOWN UNTIL I HIT THE CURB AND LATER THE WALL WHERE I CAME TO A STOP.

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13.2%
ODI 11386640 · 40,700 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 55MPH. THE CONTACT DEPRESSED ON THE BRAKE PEDAL AND THE PEDAL WAS NOT FUNCTIONING, THE CONTACT STRUCK A GUARDRAIL AND THE VEHICLE COME TO A STOP. THE CONTACT STATED THAT NO ONE WAS INJURED AND NO ONE SEEKED MEDICAL ATTENTION. CONTACT STATED THAT THE AIRBAGS DEPLOYED BUT DID NOT DEFLATE AFTERWARDS; WHEN INSPECTING THE SIDE AIRBAGS ON FRONT DRIVER AND PASSENGER SIDE CONTACT STATED THAT THE AIRBAGS HAD "RIPS" ON THE TOP AND BOTTOM. THE CONTACT STATED NO WARNING LIGHT WA…

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295.3%
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

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713.2%
ODI 11337341 · 2,200 mi

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLI…

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2536.2%
ODI 11490452

Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.

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1227.9%
ODI 11477372 · 75 mi

The contact owns a 2022 Volkswagen Jetta. The contact stated when he released the hill start assist the brakes seized, causing the vehicle to not move. The contact stated that after several minutes the brakes released. The dealer was contacted and stated that the feature operated as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the feature operated as designed. The failure was 75. The VIN was not available.

Look up ODI 11477372 at NHTSA ↗

1023.3%
ODI 11530613

I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not b…

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1022.7%
ODI 11621453

The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only…

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13.4%
ODI 11752734

The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement. I have had my vehicle in service dept twice for the same problem. The noise is a grinding noise and that is a safety hazard. Now I have a warrantey on the entire car and I was told I have to pay 1100 dollars to have it repaired.

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine4,200–80,500 mi38,000 mi23
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

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ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

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ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

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Unknown Or Other26,950–55,000 mi42,731 mi17
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

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ODI 10990811 · 26,950 mi

CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.

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ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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Electrical System17,044–57,000 mi41,600 mi21
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

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ODI 10978914 · 44,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE NYLON BUSHING HAD FRACTURED AND JAMMED THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MAKE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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Fuel/Propulsion System16,400–46,500 mi34,100 mi11
ODI 10823737 · 1,200 mi

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

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ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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Power Train9,135–68,500 mi32,000 mi11
ODI 10992479 · 500 mi

2016 VOLKSWAGEN JETTA WITH 1.8 L.TURBO ENGINE WITH AUTOMATIC TRANSMISSION. AFTER TOTALLY STOPPING CAR AT AN INTERSECTION AND THEN APPLYING A LITTLE THROTTLE THE CAR WILL START MOVING OUT INTO INTERSECTION, BUT IF I HAVE TO LET OFF ON THROTTLE AFTER STARTING OUT IN INTERSECTION FOR ONE REASON OR ANOTHER THE ENGINE WILL NOT RESPOND AND FOR A FEW SECONDS, IT WILL NOT MOVE LEAVING ME DEAD IN THE INTERSECTION WITHOUT ANY RESPONSE. ENGINE IS STILL RUNNING BUT CAR WILL NOT MOVE FOR A FEW SECONDS. NO RESPONSE FROM THE THROTTLE.I TOOK IT INTO VW DEALER…

Look up ODI 10992479 at NHTSA ↗

ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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Service Brakes3,749–56,949 mi32,700 mi16
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

Look up ODI 10811646 at NHTSA ↗

ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

Look up ODI 10850418 at NHTSA ↗

ODI 10906423 · 7 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE BRAKING SYSTEM WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES TO INSPECT THE BRAKES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE BRAKE MASTER CYLINDER FAILED. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOL…

Look up ODI 10906423 at NHTSA ↗

Vehicle Speed Control9,593–31,625 mi18,299 mi8
ODI 10854749 · 4,170 mi

TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.

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ODI 10970152 · 12,200 mi

I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.

Look up ODI 10970152 at NHTSA ↗

ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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Steering38,000–55,000 mi46,000 mi5
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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ODI 11153431 · 55,000 mi

KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.

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ODI 11220719 · 38,000 mi

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

Look up ODI 11220719 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11638987

I bought the car brand new in 2016 had the oil changed on its scheduled maintenance and at 77000 mile my timing chain made my car go into limp mode. Now I am looking at a 4700$ in mechanic and engine work.

Look up ODI 11638987 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-042None
ODI 11657266

When I drive, the trunk pops open. Forward or reverse. No problems found with wiring in trunk or door but keeps happening. Began months ago and mechanics keep saying that they can't find anything wrong. Scary to drive

Look up ODI 11657266 at NHTSA ↗

ODI 11657757 · 71,000 mi

The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed t…

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2025-050None

No examples available for this selection.

2025-062None
ODI 11667875

My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.

Look up ODI 11667875 at NHTSA ↗

ODI 11669727

Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.

Look up ODI 11669727 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-081None
ODI 11678654

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

Look up ODI 11678654 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-101None
ODI 11694222

Key Ignition malfunction

Look up ODI 11694222 at NHTSA ↗

2025-111None
ODI 11698073

Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?

Look up ODI 11698073 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-012None
ODI 11711696

Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from …

Look up ODI 11711696 at NHTSA ↗

ODI 11712200

In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not l…

Look up ODI 11712200 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11728910

I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls …

Look up ODI 11728910 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11760223

Ignition not turning all the time leading the steering wheel to lock up.

Look up ODI 11760223 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 235 reports

2022: 28 complaints · 2023: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202241528
2023122835
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20224300
20234300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineUnknown Or OtherElectrical SystemFuel/Propulsion SystemPower TrainService BrakesVehicle Speed ControlSteering
Engine—
11
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

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ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

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ODI 11197367 · 9,500 mi

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Look up ODI 11197367 at NHTSA ↗

7
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

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ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

Look up ODI 11032759 at NHTSA ↗

7
ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

Look up ODI 11032759 at NHTSA ↗

ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

Look up ODI 11045085 at NHTSA ↗

ODI 11266051 · 34,100 mi

I JUST BOUGHT MY JETTA A WEEK AGO AND AS I DRIVING I'M NOTICING THE CAR TAKES AT LEAST A GOOD 5 SECONDS TO ACCELERATE AND WHEN IT DOES ACCELERATE IT TAKES OFF ALSO WHEN I HIT THE BRAKES THEY DON'T WORK I DON'T BELIEVE A CAR WITH 34,000 MILES SHOULD BE HAVING THESE UNSAFE PROBLEMS I'M ALMOST SCARED TO DRIVE THE CAR

Look up ODI 11266051 at NHTSA ↗

6
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

Look up ODI 10936754 at NHTSA ↗

ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

Look up ODI 11045085 at NHTSA ↗

ODI 11518972

While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed up and maxed out at 40 mph. I was not able to keep up with the speed limit or traffic and I pulled over to the shoulder to get out of traffic so that I did not cause an accident. Dealer confirmed that my transmission had gone out. The check engine light came on.

Look up ODI 11518972 at NHTSA ↗

4
ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

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ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

Look up ODI 11056312 at NHTSA ↗

ODI 11219429 · 78,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING …

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2
ODI 11522546

UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set

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ODI 11568336

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a …

Look up ODI 11568336 at NHTSA ↗

2
ODI 11220719 · 38,000 mi

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

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ODI 11527214

Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair

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Unknown Or Other
11
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

Look up ODI 10972160 at NHTSA ↗

ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

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ODI 11197367 · 9,500 mi

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Look up ODI 11197367 at NHTSA ↗

—
4
ODI 11278581 · 56,024 mi

REAR VIEW CAMERA DOESN'T WORK ALL THE TIME SHOW ERROR ON THE SCREEN ' PARKPILOT IS CURRENTLY NOT AVAILABLE' I CAN'T USE THE CAMERA ON REVERSE THE REASON TO BOUGHT IT WAS BECAUSE HAD A REAR CAMERA!!

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ODI 11351060 · 49,000 mi

MY RADIO IN MY VW IS COMPROMISED. THE INDIVIDUALS IDENTITY THEMSELVES AS FBI AGENTS AND WHEN I SPEAK BACK TO AGENTS I AM TOLD, ' I'M NOT SUPPOSE TO SPEAK BACK TO AGENTS.' (CORRECT ME IF I'M WRONG) THE VOLUME IN MY CAR IS BEING ADJUSTED AT THE CONFIDENCE OF THE AGENTS. WHEN THE AGENTS PUT THE VOLUME UP I CAN HEAR LOWER THE SPEAKER, WHICH INITIATES THE VOLUME BEING RAISED INSIDE MY CAR. WHEN THE VOLUME IS LOWERED INSIDE MY CAR BY THE AGENTS, IT ALLOWS THE AGENTS TO HEAR WHAT I'M SAYING INSIDE MY CAR. (MY ASSUMPTION) TODAY I TRIED ADJUSTING MY TR…

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ODI 11472800

At 52,000 miles check engine light came on , car would not go over 50mph, EPC light came on , lights went out. After having car towed to the dealer, had to have EPC ,Turbocharger Boost rod / actuator replaced .

Look up ODI 11472800 at NHTSA ↗

6
ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

Look up ODI 11373198 at NHTSA ↗

ODI 11519368

There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does not always allow the N80 valve to close completely so seems like there is a small leak detected

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ODI 11529849

We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to the dealership they couldn't inspect our vehicle because they didn't have "availability". My husband brought it to a local mechanic who recommended bringing it to the dealership again because of the codes it was throwing. …

Look up ODI 11529849 at NHTSA ↗

2
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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ODI 11711696

Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from …

Look up ODI 11711696 at NHTSA ↗

1
ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

Look up ODI 11056312 at NHTSA ↗

1
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

Look up ODI 11000103 at NHTSA ↗

5
ODI 11220719 · 38,000 mi

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

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ODI 11340004 · 85,000 mi

ON JULY 1ST ,2020 UPON ARRIVAL TO A STORE ONCE IN PARK AND I TRIED TO TURN THE CAR OFF THE KEY WOULD NOT TURN AT ALL MEANING THE CAR WAS NOT ABLE TO BE SHUT OFF AFTER ABOUT 20 MINUTES OF TRYING TO TURN THE STEERING WHEEL THINKING IT WAS LOCKED I FINALLY GOT THE CAR TO SHUT OFF AFTER GOOGLING IT AND READING MANY OTHER FORUMS THAT TALKED ABOUT THE SAME CAR ISSUE I WAS HAVING IT SAID TO PULL THE EMERGENCY BRAKE AND THEN TO TURN THE KEY SO I DID AND IT FINALLY SHUT OFF IT STAYED PARKED TILL JULY 6 TH THAT I WENT TO A FEW DIFFERENT MECHANICS IN TOWN…

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ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

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Electrical System
7
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

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ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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4
ODI 11278581 · 56,024 mi

REAR VIEW CAMERA DOESN'T WORK ALL THE TIME SHOW ERROR ON THE SCREEN ' PARKPILOT IS CURRENTLY NOT AVAILABLE' I CAN'T USE THE CAMERA ON REVERSE THE REASON TO BOUGHT IT WAS BECAUSE HAD A REAR CAMERA!!

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ODI 11351060 · 49,000 mi

MY RADIO IN MY VW IS COMPROMISED. THE INDIVIDUALS IDENTITY THEMSELVES AS FBI AGENTS AND WHEN I SPEAK BACK TO AGENTS I AM TOLD, ' I'M NOT SUPPOSE TO SPEAK BACK TO AGENTS.' (CORRECT ME IF I'M WRONG) THE VOLUME IN MY CAR IS BEING ADJUSTED AT THE CONFIDENCE OF THE AGENTS. WHEN THE AGENTS PUT THE VOLUME UP I CAN HEAR LOWER THE SPEAKER, WHICH INITIATES THE VOLUME BEING RAISED INSIDE MY CAR. WHEN THE VOLUME IS LOWERED INSIDE MY CAR BY THE AGENTS, IT ALLOWS THE AGENTS TO HEAR WHAT I'M SAYING INSIDE MY CAR. (MY ASSUMPTION) TODAY I TRIED ADJUSTING MY TR…

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ODI 11472800

At 52,000 miles check engine light came on , car would not go over 50mph, EPC light came on , lights went out. After having car towed to the dealer, had to have EPC ,Turbocharger Boost rod / actuator replaced .

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—
2
ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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ODI 11582780

When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my…

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2
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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ODI 11253426 · 57,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAI…

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1
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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3
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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ODI 11340653 · 70,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THE EPS, BRAKES, CHECK ENGINE, TPMS, AND FRONT ADAPTIVE HEADLIGHT SYSTEM WARNING LIGHTS WERE ILLUMINATED. THE CRUISE CONTROL WAS ALSO INOPERABLE. THE CONTACT STATED WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TWO UNKNOWN SENSORS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACT…

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ODI 11568336

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a …

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0
Fuel/Propulsion System
7
ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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ODI 11266051 · 34,100 mi

I JUST BOUGHT MY JETTA A WEEK AGO AND AS I DRIVING I'M NOTICING THE CAR TAKES AT LEAST A GOOD 5 SECONDS TO ACCELERATE AND WHEN IT DOES ACCELERATE IT TAKES OFF ALSO WHEN I HIT THE BRAKES THEY DON'T WORK I DON'T BELIEVE A CAR WITH 34,000 MILES SHOULD BE HAVING THESE UNSAFE PROBLEMS I'M ALMOST SCARED TO DRIVE THE CAR

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6
ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

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ODI 11519368

There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does not always allow the N80 valve to close completely so seems like there is a small leak detected

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ODI 11529849

We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to the dealership they couldn't inspect our vehicle because they didn't have "availability". My husband brought it to a local mechanic who recommended bringing it to the dealership again because of the codes it was throwing. …

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2
ODI 11032759 · 3,200 mi

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND …

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ODI 11582780

When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my…

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5
ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11344192

EVER SINCE I PURCHASED MY VEHICLE ONE YEAR AGO, I NOTICED THAT MY CAR HAS TROUBLE STARTING. IT IS A PUSH-TO-START CAR, AND SOMETIMES IT CUTS OFF AND I HAVE TO PUSH THE BUTTON TO HAVE IT RESTART. IT HAPPENS DURING ALL TYPES OF WEATHER, AND I'VE HAD THE BATTER TESTED AT THE DEALERSHIP AND IT WAS IN GOOD STANDING, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. I'VE ALSO HAD TO REPLACE THE TIRES MULTIPLE TIMES OVER THIS LAST ONE YEAR OF HAVING THE CAR. THE FIRST TIME I HAD TO DO THAT WAS LITERALLY WITHIN TWO WEEKS OF BUYING THE CAR. FURTHERMO…

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1
ODI 11266051 · 34,100 mi

I JUST BOUGHT MY JETTA A WEEK AGO AND AS I DRIVING I'M NOTICING THE CAR TAKES AT LEAST A GOOD 5 SECONDS TO ACCELERATE AND WHEN IT DOES ACCELERATE IT TAKES OFF ALSO WHEN I HIT THE BRAKES THEY DON'T WORK I DON'T BELIEVE A CAR WITH 34,000 MILES SHOULD BE HAVING THESE UNSAFE PROBLEMS I'M ALMOST SCARED TO DRIVE THE CAR

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2
ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11469028

The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or hi…

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1
ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

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Power Train
6
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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ODI 11518972

While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed up and maxed out at 40 mph. I was not able to keep up with the speed limit or traffic and I pulled over to the shoulder to get out of traffic so that I did not cause an accident. Dealer confirmed that my transmission had gone out. The check engine light came on.

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2
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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ODI 11711696

Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from …

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2
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

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ODI 11253426 · 57,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAI…

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5
ODI 11045085 · 3,300 mi

VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.

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ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11344192

EVER SINCE I PURCHASED MY VEHICLE ONE YEAR AGO, I NOTICED THAT MY CAR HAS TROUBLE STARTING. IT IS A PUSH-TO-START CAR, AND SOMETIMES IT CUTS OFF AND I HAVE TO PUSH THE BUTTON TO HAVE IT RESTART. IT HAPPENS DURING ALL TYPES OF WEATHER, AND I'VE HAD THE BATTER TESTED AT THE DEALERSHIP AND IT WAS IN GOOD STANDING, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. I'VE ALSO HAD TO REPLACE THE TIRES MULTIPLE TIMES OVER THIS LAST ONE YEAR OF HAVING THE CAR. THE FIRST TIME I HAD TO DO THAT WAS LITERALLY WITHIN TWO WEEKS OF BUYING THE CAR. FURTHERMO…

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—0
3
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11469028

The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or hi…

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0
Service Brakes
4
ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

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ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

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ODI 11219429 · 78,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING …

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1
ODI 11056312 · 37,017 mi

I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER …

Look up ODI 11056312 at NHTSA ↗

1
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10899158 at NHTSA ↗

1
ODI 11266051 · 34,100 mi

I JUST BOUGHT MY JETTA A WEEK AGO AND AS I DRIVING I'M NOTICING THE CAR TAKES AT LEAST A GOOD 5 SECONDS TO ACCELERATE AND WHEN IT DOES ACCELERATE IT TAKES OFF ALSO WHEN I HIT THE BRAKES THEY DON'T WORK I DON'T BELIEVE A CAR WITH 34,000 MILES SHOULD BE HAVING THESE UNSAFE PROBLEMS I'M ALMOST SCARED TO DRIVE THE CAR

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0—
4
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10899158 at NHTSA ↗

ODI 10970152 · 12,200 mi

I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.

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ODI 11111646 · 3,999 mi

TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DEST…

Look up ODI 11111646 at NHTSA ↗

1
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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Vehicle Speed Control
2
ODI 11522546

UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set

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ODI 11568336

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a …

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1
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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3
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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ODI 11340653 · 70,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THE EPS, BRAKES, CHECK ENGINE, TPMS, AND FRONT ADAPTIVE HEADLIGHT SYSTEM WARNING LIGHTS WERE ILLUMINATED. THE CRUISE CONTROL WAS ALSO INOPERABLE. THE CONTACT STATED WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TWO UNKNOWN SENSORS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACT…

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ODI 11568336

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a …

Look up ODI 11568336 at NHTSA ↗

2
ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11469028

The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or hi…

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3
ODI 11000103 · 11,400 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPE…

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ODI 11277236 · 29,500 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES AR…

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ODI 11469028

The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or hi…

Look up ODI 11469028 at NHTSA ↗

4
ODI 10899158

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10899158 at NHTSA ↗

ODI 10970152 · 12,200 mi

I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.

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ODI 11111646 · 3,999 mi

TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DEST…

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—0
Steering
2
ODI 11220719 · 38,000 mi

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

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ODI 11527214

Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair

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5
ODI 11220719 · 38,000 mi

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

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ODI 11340004 · 85,000 mi

ON JULY 1ST ,2020 UPON ARRIVAL TO A STORE ONCE IN PARK AND I TRIED TO TURN THE CAR OFF THE KEY WOULD NOT TURN AT ALL MEANING THE CAR WAS NOT ABLE TO BE SHUT OFF AFTER ABOUT 20 MINUTES OF TRYING TO TURN THE STEERING WHEEL THINKING IT WAS LOCKED I FINALLY GOT THE CAR TO SHUT OFF AFTER GOOGLING IT AND READING MANY OTHER FORUMS THAT TALKED ABOUT THE SAME CAR ISSUE I WAS HAVING IT SAID TO PULL THE EMERGENCY BRAKE AND THEN TO TURN THE KEY SO I DID AND IT FINALLY SHUT OFF IT STAYED PARKED TILL JULY 6 TH THAT I WENT TO A FEW DIFFERENT MECHANICS IN TOWN…

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ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

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0
1
ODI 11373198 · 46,000 mi

THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE

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0
1
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 17.4% of complaints

Median mileage: 70,000 mi (15 usable records).

ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

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ODI 10990811 · 26,950 mi

CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.

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ODI 11166111 · 3,000 mi

THE VIN NUMBER FOR MY CAR IS NOT INCLUDED IN THE RECALL TO UPDATE THE SOFTWARE THAT AFFECTS THE BRAKE BOOSTER. SINCE ABOUT 2 WEEKS AFTER PURCHASING THE CAR IT STARTED TO TRIGGER THE CHECK ENGINE LIGHT.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

13 mentions · 8.1% of complaints

Median mileage: 4,085 mi (10 usable records).

ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

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ODI 10850418 · 383 mi

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES …

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ODI 10854749 · 4,170 mi

TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

10 mentions · 6.2% of complaints

Median mileage: 47,000 mi (3 usable records).

ODI 11309462 · 17,044 mi

WHEN DRIVING ON THE HIGHWAY VEHICLE'S ENGINE SHUTS OFF UNEXPECTEDLY THEN BRAKES AND STEERING WON'T WORK PROPERLY. NO WARNING LIGHTS CAME ON! VEHICLE DID NOT RESTART. CALLED VW ROADSIDE ASSISTANCE AND HAD IT TOWED TO SOUTH MOTORS VW DEALERSHIP ON SOUTH DIXIE AND 179 ST. MIAMI. VW CERTIFIED TECHNICIANS CAN'T FIGURE OUT WHATS WRONG WITH THE CAR.

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ODI 11350362 · 47,000 mi

POSSIBLE FUEL RAIL SYSTEM DETACHED FROM CYLINDER FUEL PRESSURE SENSOR NEEDS TO BE REPLACED VEHICLE WAS IN IDLE WHEN ECM LIGHT WENT ON AND VEHICLE RPM WERE GOING CRAZY FROM 1-3 VEHICLE STALLED OUT AND SHUT OFF 4 TIMES

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ODI 11439238

This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for the same symptoms as listed below. The issue was preceded by a check engine light and a service hybrid system light and inconsistent braking force that would often pose a system risk as regenerative braking would often stop working forcing the driver to quickly apply more pressure unexpectedly (almost resulting in front end accidents). Now , the car is jerky while stopping and still unpredictable in its application of brake for…

Look up ODI 11439238 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

5 mentions · 3.1% of complaints

Median mileage: 71,000 mi (2 usable records).

ODI 11219429 · 78,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING …

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ODI 11399197 · 64,000 mi

BEGINNING AT 60K MILES I REALIZED THAT MY JETTA SPORT 1.8L BEGAN TO CONSUME OIL AT A MUCH HIGHER RATE THAN USUAL SO MUCH SO THAT I TOOK IT TO MY NEARBY DEALERSHIP AND HAD IT LOOKED AT. I WAS TOLD THAT THERE WERE NO LEAKS AND THAT THE OLDER VW'S GET THE MORE THEY BURN OIL. HOWEVER, THEY REFERRED TO THE OIL BURNING AT AROUND A QUART EVERY 5,000 MILES BUT MY CAR IS BURNING OIL AT 5 TIMES THAT SPEED OF A QUART EVERY 1,000 MILES. I HAVE TO KEEP A QUART OF OIL IN MY CAR AT ALL TIMES AND IT IS BEGINNIGN TO BECOME EXPENSIVE. I TRAVEL BETWEEN STATES OFT…

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ODI 11423346

Excessive oil consumption over a short period of time - inspected by auto mechanic and VW dealer - no leaks and no buring of oil noted. Loosing a quart over the period of one month after an oil change - warning light comes on but when you are alone on the highway at night you cant always pull over.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Fuel smell or leak mentions

4 mentions · 2.5% of complaints

Median mileage: 81,500 mi (2 usable records).

ODI 11367077 · 98,000 mi

WE HAVE A 2016 VW JETTA TSI 1.4L (EA211 ENGINE) WITH A MANUAL TRANSMISSION. AT APPROXIMATELY 98,000 MILES, FUEL STARTED LEAKING FROM THE FUEL RAIL AREA, SLOWLY AT FIRST, JUST A SCENT OF FUEL. NEXT DAY, AT THE END OF THE DAY'S DRIVING, THE VEHICLE WENT INTO LIMP MODE JUST BEFORE MY EXIT ON THE HIGHWAY WITH A STRONG SMELL OF GAS. IT LIMPED 3 MILES HOME AND DIED AS I PULLED INTO THE DRIVE. WHEN WE MANAGED TO GET IT STARTED AGAIN IT GUSHED FUEL FROM THE FUEL RAIL AREA. THERE IS A PENDING RECALL ON THIS ISSUE BUT VOLKSWAGON DECLINED TO DO ANYTHING B…

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ODI 11388787 · 65,000 mi

VOLKSWAGON RELEASED RECALL NUMBER 24GI ON OCTOBER 14, 2020, THE SUMMARY OF WHICH STATES, "THE FUEL RAIL BOLTS ON AFFECTED VEHICLES MAY BECOME LOOSE OVER TIME. THIS CAN RESULT IN A FUEL LEAK. SAFETY RISK: LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A VEHICLE FIRE." AS OF THE DATE JANUARY 19,2021, A REMEDY FOR THIS ISSUE IS STILL NOT AVAILABLE FROM EITHER THE MANUFACTURER OR THE DEALER

Look up ODI 11388787 at NHTSA ↗

ODI 11550661

Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash lights. It has also skipped the downshift indicator and just cut completely off while driving.

Look up ODI 11550661 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

2 mentions · 1.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11439238

This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for the same symptoms as listed below. The issue was preceded by a check engine light and a service hybrid system light and inconsistent braking force that would often pose a system risk as regenerative braking would often stop working forcing the driver to quickly apply more pressure unexpectedly (almost resulting in front end accidents). Now , the car is jerky while stopping and still unpredictable in its application of brake for…

Look up ODI 11439238 at NHTSA ↗

ODI 11563762

There is an issue with the amount of engine oil used. It is burned up at a rapid pace. This has caused my car to malfunction (EPC light turns on). This happened to me driving on the highway it put myself and my passengers in danger as the car would slow down and jerk abruptly. My car has been inspected by a VW dealership. They found no issue on it. However, when taking it to an independent VW mechanic shop, I was informed this is a common issue in this car. They engine oil burns drastically. This has caused me to spend a significant amount of …

Look up ODI 11563762 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.2% of complaints

Median mileage: 23,000 mi (2 usable records).

ODI 11073064 · 5,100 mi

WHILE DRIVING THE CAR ON CITY STREETS AND ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY BECOMES UNRESPONSIVE AND SLOWS TO A STOP. THE STEERING WHEEL LOCKS AND THE ACCELERATOR DOES NOT WORK. THE CAR WILL NOT IMMEDIATELY RESTART. IF THE CAR IS TURNED OFF AND ALLOWED TO SIT FOR 10-15 MINUTES IT WILL USUALLY RESTART. THIS HAS HAPPENED AT LEAST THREE TIMES.

Look up ODI 11073064 at NHTSA ↗

ODI 11255698 · 40,900 mi

WHEN THE CAR GETS STARTED I HAVE AIRBAG LIGHT, POWER STEERING LIGHT, TIRE, PRESSURE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT ALL ON. THE LIGHTS STAY ON. BUT THE CAR DRIVES OKAY. THE LIGHTS DO NOT GO OFF. FOR A WHILE THEY WOULD TURN OFF AFTER A FEW MINS. NOW THEY STAY ON WHILE DRIVING.

Look up ODI 11255698 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b