Auto Recall Watch
U.S. public vehicle records

2019 Volkswagen JETTA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

549 owner complaints analyzed

11 distinct recall campaigns

4,500 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 281 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 161 of 549 complaints (29.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting12823.3%
Engine operation7613.8%
Electrical and battery issues7513.7%
Braking behavior5810.6%
Steering behavior224.0%
Fuel system concerns112.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
161
Electrical System
150
Engine
147
Unknown Or Other
95
Service Brakes
29
Exterior Lighting
25
Fuel/Propulsion System
25
Structure:Body
22
Component breakdown data
CategoryCount
Power Train161
Electrical System150
Engine147
Unknown Or Other95
Service Brakes29
Exterior Lighting25
Fuel/Propulsion System25
Structure:Body22

Power Train: 161; Electrical System: 150; Engine: 147; Unknown Or Other: 95; Service Brakes: 29; Exterior Lighting: 25; Fuel/Propulsion System: 25; Structure:Body: 22

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
228
25,000 to 49,999
23
50,000 to 74,999
10
75,000 to 99,999
13
100,000 to 149,999
4
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,000228
25,000 to 49,99923
50,000 to 74,99910
75,000 to 99,99913
100,000 to 149,9994
150,000 and above3

Under 25,000: 228; 25,000 to 49,999: 23; 50,000 to 74,999: 10; 75,000 to 99,999: 13; 100,000 to 149,999: 4; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (228). 268 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
19
2019
156
2020
81
2021
32
2022
30
2023
96
2024
58
2025
40
2026
37
Complaints over time data
CategoryCount
201819
2019156
202081
202132
202230
202396
202458
202540
202637

2018: 19; 2019: 156; 2020: 81; 2021: 32; 2022: 30; 2023: 96; 2024: 58; 2025: 40; 2026: 37

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 128 complaint narratives. Engine operation appears in 76 complaint narratives. Electrical and battery issues appears in 75 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11120020 · 2018-08-15 (August 15, 2018)

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

Owner-reported narrative. 27 miles reported. Look up ODI 11120020 at NHTSA ↗

Owner report 11142694 · 2018-10-25 (October 25, 2018)

THERE IS AN ISSUE WITH THE TRANSMISSION IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S BETWEEN 25-30MPH, THERE IS A LOUD GRINDING SOUND COMING FROM THE CAR. THIS AFFECTS HOW YOU MUST DRIVE. AS SOMEONE ELSE STATED YOU MUST DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ARE SEVERAL REPORTS OF THIS WITH OTHER JETTA OWNERS IN MY AREA. THIS HAPPENS CONSTANT. IT IS NOT AN ISOLATED EVENT. I HAVE REPORT THIS TO MY DEALERSHIP AS WELL.

Owner-reported narrative. 50 miles reported. Look up ODI 11142694 at NHTSA ↗

Owner report 11184315 · 2019-03-05 (March 5, 2019)

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Owner-reported narrative. 661 miles reported. Look up ODI 11184315 at NHTSA ↗

Owner report 11208901 · 2019-05-21 (May 21, 2019)

MY VEHICLE, LIKE MANY OUT THERE HAS A GRINDING OR SCRAPING NOISE EMITTED DURING UPSHIFTING AT LESS THAN HIGHWAY SPEED. DURING THE NOISE, THE CAR HAS A SMALL LOSS OF POWER. IT SOUNDS AS THOUGH THE TRANSMISSION IS COMING APART. IT HAPPENS IN ALL MODES BUT IS MORE EVIDENT IN ECO MODE. THE DEALER IS PLAYING DUMB PRETENDING LIKE IT IS NOT AN ISSUE AND EVEN SAID THEY HAVE NOT HEARD OF IT BEFORE. THE CAR CAME OUT OF SERVICE WITH NO IMPROVEMENT.

Owner-reported narrative. 48 miles reported. Look up ODI 11208901 at NHTSA ↗

Owner report 11245848 · 2019-08-22 (August 22, 2019)

WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE…

Owner-reported narrative. 25,000 miles reported. Look up ODI 11245848 at NHTSA ↗

Owner report 11183080 · 2019-02-28 (February 28, 2019)

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Owner-reported narrative. 6,500 miles reported. Look up ODI 11183080 at NHTSA ↗

Owner report 11183199 · 2019-02-28 (February 28, 2019)

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Owner-reported narrative. 1,800 miles reported. Look up ODI 11183199 at NHTSA ↗

Owner report 11174531 · 2019-02-05 (February 5, 2019)

SINCE DAY ONE OF OWNERSHIP, MY 2019 JETTA R-LINE HAS BEEN PRODUCING AN ABNORMAL GROANING/GRINDING NOISE DURING ACCELERATION BETWEEN 20-40 MPH. I NOW HAVE ABOUT 5000 MILES ON MY CAR AND THE SOUND IS PROGRESSIVELY GETTING LOUDER, YOU CAN FEEL VIBRATIONS IN THE PEDALS AND STEERING WHEEL WHEN IT HAPPENS. I HAD THE ISSUE DOCUMENTED BY MY LOCAL DEALERSHIP AND FILED A COMPLAINT WITH VOLKSWAGEN CUSTOMER CARE MONTHS AGO, STILL NOTHING HAS BEEN DONE. IT SEEMS LIKE EVERYONE I'VE TALKED TOO WHO WORKS FOR VW HAS ALMOST BEEN INSTRUCTED TO SAY THAT THIS IS A …

Owner-reported narrative. Look up ODI 11174531 at NHTSA ↗

Owner report 11490293 · 2022-10-21 (October 21, 2022)

I AM A AUTOMOTIVE TECHNICIAN AT AVIS BUDGET. I ORDERED A NEW FUEL TANK FOR THE SAME MODEL AND YEAR CAR. I GOT TOLD BY THE DEALER , TO INSTALL THE NEW TANK "WITHOUT HEATSHIELD" WHERE THE EXHAUST WRAPPES AROUND THE PLASTIC TANK. THE VIN I REPORTED=WE SEND TO THE DEALER FOR SAME REPAIR. I TOOK PICTURE, SEALER DID NOT INSTALL "A HEATSHIELD" TO PROTECT TANK FROM EXHAUST HEAT. ON A 2021 MODEL "VW IS USING THIS NEW TANK" BUT WITH HEATSHIELD." I AM FORCED NOW, TO INSTALL THE NEW TANK WITHOUT HEATSHIELD ! I DONT WANT TO BE RESPOSIBLE, IF THE CAR KILLS S…

Owner-reported narrative. Look up ODI 11490293 at NHTSA ↗

Owner report 11574152 · 2024-02-27 (February 27, 2024)

refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned

Owner-reported narrative. Look up ODI 11574152 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

549 unique complaints in this selection. Analysis snapshot: 2026-09-30.

51.2%Usable mileage281 / 549 records
100.0%Valid incident date549 / 549 records
100.0%Valid filing date549 / 549 records
100.0%Ordered incident and filing dates549 / 549 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
13226.5%
ODI 10445020 · 17,000 mi

DROVE THE VEHICLE HOME FROM WORK FRIDAY 1/13, WEATHER WAS BELOW FREEZING CAUSING ICE BUILD UP. PARKED THE VEHICLE IN MY GARAGE ~45 DEGREES. ICE BEGAN MELT, AND WHEN TRYING TO START THE VEHICLE SATURDAY AFTERNOON IT TURNED 1/4 TURN AND THE ENGINE STOPPED. MY ASSUMPTION IS THAT THE ENGINE INHALED WATER CAUSING A HYDRO-LOCK, I CONTINUED TO TRY TO START THE VEHICLE A TOTAL 5 TIMES (IT TURNED OVER ONCE AND RAN EXTREMELY ROUGH AND DIED ONCE). THE LAST TIME TRYING TO START THE VEHICLE I SMELLED SMOKE, I POPPED THE HOOD TO FIND THE STARTER AND WIRI…

Look up ODI 10445020 at NHTSA ↗

14327.7%
ODI 10537109 · 90 mi

MY VEHICLE WHEN ENTERING TRAFFIC HAS A DELAY OF 1-2 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP. WHEN I AM TRYING TO GET ON/OFF A HIGHWAY AND THAT DELAY HAPPENS, THE TRAFFIC HAS TO SLOW TO KEEP FROM HITTING ME AS BY THE TIME IT HAPPENS THEN SURGES, IT IS TOO LATE TO STOP. MY SPEED NEEDLE WAS SO INACCURATE AND BOUNCED SO MUCH I GOT A SPEEDING TICKET. IT WAS 14 MPH OFF. THEY REPLACED THE CLUSTER, BUT NOW BOTH THE TACHOMETER AND SPEEDOMETER BOUNCE ENOUGH TO NOT BE SURE YOUR SPEED. ELECTRONIC FAN STAYED ON FOR THE ENTIRE 90 MINUTES I WAS IN …

Look up ODI 10537109 at NHTSA ↗

8923.1%
ODI 10561775 · 10 mi

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS …

Look up ODI 10561775 at NHTSA ↗

4322.2%
ODI 10703283 · 520 mi

THE PANIC BUTTON ON THE KEY FOB HAS NO DELAY. IF YOU PUSH IT ONE TIME, WITH VERY LITTLE PRESSURE, THE ALARM GOES OFF. I WAS STOPPED AT A STOP LIGHT AND I STALLED THE ENGINE WITH THE MANUAL TRANSMISSION. I WENT TO TURN THE KEY OFF AND BACK ON AGAIN TO START THE ENGINE AND SINCE THE PANIC BUTTON IS ON THE SIDE OF THE KEY (FACING STRAIGHT UP, OR DOWN WHEN IN THE IGNITION). THE ALARM STARTED GOING OFF AND THE ENGINE WOULDN'T START. I WAS HOLDING BACK TRAFFIC, SCRAMBLING TO FIGURE OUT WHAT HAD HAPPENED AS THE ACTION WAS COMPLETELY UNINTENTIONAL. THI…

Look up ODI 10703283 at NHTSA ↗

3018.6%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3018.9%
ODI 11018993

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, [phone removed]) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAI…

Look up ODI 11018993 at NHTSA ↗

39.7%
ODI 11324610 · 20,200 mi

AFTER REVERSING AND THEN STOPPING AND SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION POPS IN TO GEAR. ALSO VEHICLE RADIO TURNS ON AND OFF AT RANDOM TIMES HAVING TO RESTART WHILE IN MOTION. *TR

Look up ODI 11324610 at NHTSA ↗

15027.3%
ODI 11162613 · 6,027 mi

THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

Look up ODI 11162613 at NHTSA ↗

1528.3%
ODI 11340224 · 4,950 mi

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM …

Look up ODI 11340224 at NHTSA ↗

1318.8%
ODI 11457912

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept coming on. I was going 10 mph and the e brake engaged and would not let me out unless I turned off the car and turned it back on. When I brought it to the dealership they ran tests on it and they said it was the door wiring harness. There is problem …

Look up ODI 11457912 at NHTSA ↗

920.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

818.6%
ODI 11552197

After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.

Look up ODI 11552197 at NHTSA ↗

715.9%
ODI 11704903

The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was taken to an authorized Volkswagen dealer, and the OCU (online connectivity unit) module responsible for the SOS system was replaced under warranty on 3/17/2025 at approximately 6,294 miles. After the repair, the system functioned temporarily. In December 2025, the SOS system failed again and now displays an “Emergency Call Function Not Available / Plea…

Look up ODI 11704903 at NHTSA ↗

310.3%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

Look up ODI 11691387 at NHTSA ↗

350.0%
ODI 11711130

I'm not exactly sure on what happened but when using the lane stay assist it doesn't read the lines correctly causing the car to abruptly jerk in a unexpected direction! doing this during certain scenarios would cause an accident for sure. also the headlight auto switching for high beams malfunctions often causing the lights to flicker

Look up ODI 11711130 at NHTSA ↗

Engine
8416.8%
ODI 10459695

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMA…

Look up ODI 10459695 at NHTSA ↗

11221.7%
ODI 10508624 · 231 mi

BASED UPON MY OWN PERSONAL EXPERIENCE AND OTHER OWNERS COMMENTS FOUND ON THE THE WEB, THERE APPEARS TO BE AN ISSUE WITH VARIOUS EXHAUST LEAKS ON LATE MODEL JETTA TDI'S WHICH ALLOWS DANGEROUS DIESEL SULFUR FUMES TO ENTER THE CABIN. *TR

Look up ODI 10508624 at NHTSA ↗

10828.0%
ODI 10551989 · 1,700 mi

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

Look up ODI 10551989 at NHTSA ↗

4322.2%
ODI 10693776 · 617 mi

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 617.

Look up ODI 10693776 at NHTSA ↗

4326.7%
ODI 10820730 · 85 mi

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT C…

Look up ODI 10820730 at NHTSA ↗

3220.1%
ODI 11057320 · 5,000 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF…

Look up ODI 11057320 at NHTSA ↗

26.5%
ODI 11504161

On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.

Look up ODI 11504161 at NHTSA ↗

14726.8%
ODI 11172064 · 20 mi

2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

Look up ODI 11172064 at NHTSA ↗

1222.6%
ODI 11351913 · 6,000 mi

THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND F…

Look up ODI 11351913 at NHTSA ↗

57.2%
ODI 11422588

I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even aware that the car had stalled until I put it in gear and began to let the clutch out, at which point I discovered that the engine was off.

Look up ODI 11422588 at NHTSA ↗

1227.9%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

1125.6%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

Look up ODI 11518886 at NHTSA ↗

1125.0%
ODI 11609429

Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car i…

Look up ODI 11609429 at NHTSA ↗

13.4%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

Look up ODI 11677315 at NHTSA ↗

116.7%
ODI 11755445

The vehicle says it’s overheating and will go into limp mode it has also been reported that other 2026 Jettas have had the same issue

Look up ODI 11755445 at NHTSA ↗

Power Train
469.2%
ODI 10440575 · 1,000 mi

UPON ENTERING AN ON-RAMP AND ALSO ACCELERATING AROUND A TURN, EXPERIENCED NO RESPONSE TO DEPRESSION OF GAS PEDAL. BASICALLY CAR HAD SERIOUS LAG BEFORE TAKING OFF. WORRIED ABOUT SAFETY ISSUE WHEN TRYING TO GET OUT OF SOMEONE'S WAY. VERY UNPREDICTABLE IN OCCURRENCE AND DO NOT WANT TO HAVE A WRECK. ALSO EXPERIENCED "STUTTERING" AROUND 30 MPH AS IF VEHICLE DID NOT KNOW WHICH GEAR TO GET INTO. THIS HAPPENS FREQUENTLY AND CREATES A PHYSICAL SHUTTER OF VEHICLE FELT BY DRIVER AND PASSENGERS. *TR

Look up ODI 10440575 at NHTSA ↗

13926.9%
ODI 10480982 · 110 mi

WE JUST BOUGHT A NEW 2013 VOLKSWAGEN JETTA SPORTS WAGON WITH DIESEL TDI ENGINE AND DSG TRANSMISSION. DRIVING THE CAR HOME FROM THE DEALER THE TRANSMISSION FAILED AT 110 MILES ON THE ODOMETER. IT HAS BEEN TOWED TO THE DEALER AND THEY TELL ME THAT THE MECHATRONIC UNIT HAS FAILED. THE SYMPTOM OF THE FAILURE WAS THAT THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL WITH NO NOTICE AND THE CAR HAD SEVERALLY REDUCED POWER AVAILABLE (LESS THAN 10 MPH). RESEARCH ON THE INTERNET SHOWS THAT VOLKSWAGEN HAS HAD PROBLEMS WITH THIS BEFORE. IT SEEMS VERY SERIOUS …

Look up ODI 10480982 at NHTSA ↗

7318.9%
ODI 10552026 · 666 mi

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

Look up ODI 10552026 at NHTSA ↗

2311.9%
ODI 10779960 · 14,000 mi

AIR CONDITIONING DECREASES OUTPUT BY 40-60% AFTER 80-150 MILES OF CONSTANT DRIVING ON EXPRESSWAY DURING HOT DAYS [ABOVE 85 DEGREES] AND HIGH HUMIDITY [ABOVE 70 %}. DECREASE IN VOLUME OF AIR FROM VENT, WITH NO CHANGE OF AIR SPEED CONTROL AND MUCH WARMER AIR. AIR RECIRCULATION BUTTON IN "OFF" POSITION.HAVE TO STOP CAR FOR 10-15 MINUTES FOR EVAPORATOR TO DEFROST AND DRAIN ON PAVEMENT. AFTERWARDS, AC IS COLD FOR ANOTHER 60-100 MILES.TWO DIFFERENT VW DEALERS INDICATE NO BAD CODES FOR AIR CONDITIONER. CONTINUED TO OCCUR FIVE MORE TIMES IN SUMM…

Look up ODI 10779960 at NHTSA ↗

2213.7%
ODI 10936754

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE P…

Look up ODI 10936754 at NHTSA ↗

159.4%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

Look up ODI 11021129 at NHTSA ↗

516.1%
ODI 11230706

WHILE IN MOTION AT LOW SPEEDS, BETWEEN 28 AND 30 MPH, YOU CAN HEAR A GRINDING OR SCRAPING NOISE COMING FROM THE CAR AND YOU CAN FEEL A BIT OF LOSS OF POWER IN THE CAR. I BELIEVE THIS IS IN THE TRANSMISSION. WHEN BOUGHT NEW, THIS NOISE WAS NON EXISTING, IT APPEARED AFTER A FEW MONTHS OF DRIVING

Look up ODI 11230706 at NHTSA ↗

16129.3%
ODI 11120020 · 27 mi

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

Look up ODI 11120020 at NHTSA ↗

713.2%
ODI 11388795 · 843 mi

AS I WAS DRIVING HOME LATE LAST NIGHT FROM WORK ON A CITY STREET , MY CAR SUDDENLY WOULD NOT ACCELERATE IN SPEED WHILE IN MOTION BUT YOU CAN HEAR THE CAR ACCELERATE WHEN I WAS PUSHING ON THE GAS. IT FELT AS IF THE CAR HAS TURNED OFF BECAUSE THEN MY STEERING WHEEL GOT HARD WAS HARD TO MOVE WHILE IN MOTION. CAUSE OF PROBLEMS IS UNKNOWN BUT MAY NOT BE SAFE TO DRIVE IF IT CONTINUES

Look up ODI 11388795 at NHTSA ↗

22.9%
ODI 11454915

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing in front of me, every time I put it to neutral and hold brake, in other ways just holding brake sometimes can not stop the car. If someone calls me I give more details.

Look up ODI 11454915 at NHTSA ↗

00.0%

No examples available for this selection.

24.7%
ODI 11573462

This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Se…

Look up ODI 11573462 at NHTSA ↗

715.9%
ODI 11594491

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11594491 at NHTSA ↗

620.7%
ODI 11691387

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my drivewa…

Look up ODI 11691387 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
10721.4%
ODI 10443831 · 100 mi

48 HRS AFTER DRIVING OFF DEALER LOT, "DIESEL ' ODOR THRU FAN AND IDLE AT STOP SIGNS/LIGHTS, DEALER NOTIFIED TOLD IT WOULD GO AWAY AFTER BROKE IN, CONTINUED W/O IMPROVEMENT, TOOK TO DEALER, STATED CHECKED EVERYTHING NO PROBLEM, BRING BACK MAY BE ANIMAL OR SOMETHING BLOCKING EXAHUST (WITHIN DAYS). RETURNED TOLD SEAL WAS BROKE JUST UNDER INTAKE MANIFOLD, PICS SENT TO VOLKSWAGEN,, CALLED TO CHECK STATUS ONLY TO BE TOLD "TURBO CRACKED." 2 WEEKS LATER CAR PICKED UP, STATED ALL RECALLS PERFORMED PRIOR TO DRIVING OFF LOT NOV 26,2011, STILL HAVENT BEEN…

Look up ODI 10443831 at NHTSA ↗

9819.0%
ODI 10734272 · 40,000 mi

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

Look up ODI 10734272 at NHTSA ↗

7118.4%
ODI 10703633

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & …

Look up ODI 10703633 at NHTSA ↗

3417.5%
ODI 10745187 · 900 mi

VW DEALER AND MECHANIC ADMITS TO DRIVING MY CAR AND VERIFYING IN PERSON WHILE DRIVING THAT MY CAR TIRES ARE SHAKING DUE TO THE SUSPENSION OF THE CAR AND I SHOULD PUT LUGGAGE IN THE TRUNK TO HELP SMOOTH THE RIDE OR GO WITH A LARGER WHEEL SIZE.. I FEEL VERY UNSAFE WITH FAMILY IN MY CAR. ELECTRICAL ISSUE IS A FUSE KEEPS BURNING OUT DUE TO AN IMPROPER GROUND FROM BOTH POWER PLUGS FRONT AND BACK SEAT. WHILE DRIVING THE PASSENGER DOOR OPENED BY ITSELF WHILE BOTH HANDS WERE ON THE STEERING WHEEL.

Look up ODI 10745187 at NHTSA ↗

3521.7%
ODI 10972160 · 2,789 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO…

Look up ODI 10972160 at NHTSA ↗

2515.7%
ODI 11076125 · 17,500 mi

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.

Look up ODI 11076125 at NHTSA ↗

825.8%
ODI 11187453

THE BACKUP CAMERA INTERMITTENTLY FAILS TO WORK ALONG WITH THE OTHER FUNCTIONS(E.G., RADIO) OF THE INFORMATION SCREEN. A LOCAL DEALERSHIP "REBOOTED" THE INFO SYSTEM BUT THE PROBLEM HAS RECURRED.

Look up ODI 11187453 at NHTSA ↗

9517.3%
ODI 11118125 · 100 mi

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

Look up ODI 11118125 at NHTSA ↗

1324.5%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

Look up ODI 11328820 at NHTSA ↗

1115.9%
ODI 11415181

CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.

Look up ODI 11415181 at NHTSA ↗

12.3%
ODI 11730829

I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.

Look up ODI 11730829 at NHTSA ↗

1023.3%
ODI 11518886

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “th…

Look up ODI 11518886 at NHTSA ↗

613.6%
ODI 11590932

The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun shot. We looked outside and the upper windshield was cracked. I informed the dealership and manger said same thing happened to him while driving his Jetta. He thinks it was a rock. I disagree I think its defective and nee…

Look up ODI 11590932 at NHTSA ↗

620.7%
ODI 11652642

Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.

Look up ODI 11652642 at NHTSA ↗

233.3%
ODI 11737662

While driving on the highway, the sunroof suddenly shattered outward. There were no other vehicles around us at the time.

Look up ODI 11737662 at NHTSA ↗

Fuel/Propulsion System
479.4%
ODI 10460602 · 6,000 mi

WHEN FUELING WITH DIESEL, SOME DIESEL PUMP HANDLES DON'T FIT INTO FILL NOZZLE. WHILE ATTEMPTING TO REFUEL VEHICLE. FUEL WILL SPILLED OVER ONTO PERSON FILLING, GROUND AND VEHICLE. YOU ARE UNABLE TO SAFELY FILL VEHICLE WITHOUT SPILLING FUEL. *TR

Look up ODI 10460602 at NHTSA ↗

346.6%
ODI 10537820 · 13,000 mi

MY VEHICLE SUDDENLY LOST ACCELERATION AND SUBSEQUENTLY STALLED. FORTUNATELY, I WAS ABLE TO PULL BETWEEN SOME CONSTRUCTION CONES BEFORE IT LOST POWER COMPLETELY. UPON TOWING TO A DEALER, I WAS TOLD THE FUEL PUMP HAD FAILED. VW WARRANTY WILL COVER ALL DAMAGE, BUT IT IS CONSIDERABLE. ALL FUEL INJECTORS, PUMPS, LINES ETC WILL BE REPLACED. I SOON LEARNED FROM FRIENDS THAT THIS HAPPENED TO THEIR TDI MODEL VEHICLES AS WELL. ALL INFORMATION THAT I FIND DATES TO 2011, BUT YOU NEED TO KNOW THIS PROBLEM IS STILL OCCURRING. I AM VERY CAUTIOUS ABOUT WHERE I…

Look up ODI 10537820 at NHTSA ↗

389.8%
ODI 10672021 · 17,501 mi

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS L…

Look up ODI 10672021 at NHTSA ↗

189.3%
ODI 10735439 · 25 mi

I PURCHASED THIS VEHICLE LESS THAN ONE MONTH AGO AND AM CONCERNED ABOUT THE LISTED RECALLS. MY VEHICLE FALLS WITHIN THE SPECIFICATIONS AS LISTED ON THE RECALLS, HOWEVER, MY VEHICLE RETURNS A SEARCH OF NO OPEN RECALLS. MY BIGGEST CONCERN IS THE FUEL SYSTEM RECALL. ON FOUR SEPARATE OCCASIONS, SINCE I HAVE OWNED THE VEHICLE, I HAVE SMELLED GASOLINE BOTH WHILE AT AN IDLE AND JUST AFTER TURNING OFF THE IGNITION. YOUR ASSISTANCE WITH THIS MATTER IS APPRECIATED.

Look up ODI 10735439 at NHTSA ↗

2817.4%
ODI 10823737 · 1,200 mi

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

Look up ODI 10823737 at NHTSA ↗

2918.2%
ODI 11021129 · 8,000 mi

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

Look up ODI 11021129 at NHTSA ↗

619.4%
ODI 11622261

Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.

Look up ODI 11622261 at NHTSA ↗

254.6%
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

Look up ODI 11196842 at NHTSA ↗

59.4%
ODI 11328820 · 100 mi

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

Look up ODI 11328820 at NHTSA ↗

913.0%
ODI 11497923

I have been having issues with the EVAP system in my 2021 VW Jetta. It has been in the shop at least 7 times since around 12K miles for the same issue. They have replaced all parts and upgraded the software several times and it is still an issue. My check engine light comes on and off all the time. It is just over a year old with almost 50K miles and they say that they are waiting on an update from VW and until then there is nothing they can do.

Look up ODI 11497923 at NHTSA ↗

37.0%
ODI 11490404

Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken …

Look up ODI 11490404 at NHTSA ↗

37.0%
ODI 11532231

Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enough power to move forward. Turn the ignition off, then on resets the EPC and limb mode.

Look up ODI 11532231 at NHTSA ↗

49.1%
ODI 11609456

Codes read cylinder misfire. People say they cannot fix it.

Look up ODI 11609456 at NHTSA ↗

413.8%
ODI 11677315

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

Look up ODI 11677315 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
336.6%
ODI 10427076 · 427 mi

AT APPROXIMATELY 425 MILES, THE VEHICLE AIRBAG SYSTEM IS NOW MALFUNCTIONING (AIRBAG SYSTEM LIGHTS AND ERROR) OUT OF NOWHERE REQUIRING IN DEPTH DIAGNOSIS BY THE MANUFACTURER. *TR

Look up ODI 10427076 at NHTSA ↗

305.8%
ODI 10577100 · 20,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

Look up ODI 10577100 at NHTSA ↗

369.3%
ODI 10631505

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

Look up ODI 10631505 at NHTSA ↗

168.2%
ODI 10916015 · 41,000 mi

I HAD MY INCEDANT ON THE FREE WAY, LAST NIGHT, STILL KIND OF SHOOKEN UP. MY TIRES BLEW ON A SPEED LIMMIT MPH RAN THROUGH PAVEMENT DEFECT CAUSING THE AIR BAG CENSOR HAS BEEN TRIGGERED WITCH SHOULD OF DEPLOYED THE BAGS TO SAVE ME FROM POSSIBLE INJERY MY BE DEATH, THANK GOD IT WAS OK NO ONE OR AUTO WAS INVOLVED..

Look up ODI 10916015 at NHTSA ↗

74.3%
ODI 11035423

TAKATA RECALL- I AM IN DANGER BECAUSE THE AIRBAGS DO NOT WORK PROPERLY.

Look up ODI 11035423 at NHTSA ↗

2113.2%
ODI 10981462 · 800 mi

THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE T…

Look up ODI 10981462 at NHTSA ↗

619.4%
ODI 11183128 · 8,500 mi

SOMETIMES I LEAVE MY CELL PHONE ON THE PASSENGER SEAT AND THE WARNING BELL CHIMES. IF I REMOVE MY CELL PHONE FROM THE PASSENGER SEAT, THE WARNING STOPS OR IF I DO LOCK THE SEATBELT, IT WILL ALSO STOP THE WARNING. IT SEEMS LIKE THE PART THAT CHECKS IF A PASSENGER IS SITTING IN THE SEAT IS MALFUNCTIONING. THIS DOES NOT HAPPEN EVERY TIME BUT I HAVE NOTICED IT THREE TIMES SO FAR, MOSTLY IN COLDER WEATHER.

Look up ODI 11183128 at NHTSA ↗

162.9%
ODI 11151100

THE CAR IS DISPLAYING AN ERROR, IR SAYS. 'ERROR:AIRBAG'. IS DISPLAYING THE AIRBAG LIGHT ON AND THE PASSENGER AIRBAG AS DISABLED. (THE LIGHT IS LOCATED IN THE CENTRAL DASH) AND IT GOES OF IF YOU DRIVE, MY CAR IS A WEEK NEW, AND I'M ABOUT TO TAKE IT TO THE DEALER. I GOT PICTURES OF THE MESSAGES IF YOU WANT. THE PROBLEM SHOW WHEN YOU TURN THE IGNITION SWITCH ON, AND THEN WHEN YOU DRIVE FOR A 15 MINUTES IT KEEPING REMINDING THE PROBLEM AND THEN MAGICALLY GOES OFF.

Look up ODI 11151100 at NHTSA ↗

23.8%
ODI 11443210

The contact owns a 2020 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 21V492000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11443210 at NHTSA ↗

45.8%
ODI 11434914

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Look up ODI 11434914 at NHTSA ↗

12.3%
ODI 11706221

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever pu…

Look up ODI 11706221 at NHTSA ↗

12.3%
ODI 11625391

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

Look up ODI 11625391 at NHTSA ↗

24.5%
ODI 11686353

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.

Look up ODI 11686353 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel System, Diesel
234.6%
ODI 10442730 · 1,000 mi

2012 JETTA TDI MANUAL, THE FIRST OCCURRENCE HAPPENED AFTER TRAVELING ON A DOWNHILL GRADE WHEN I CAME TO A COMPLETE STOP AT THE STOPLIGHT THE CAR STARTED TO SHUTTER AND ACTED LIKE IT WAS GOING TO STALL. THIS EXACT INCIDENT HAPPENED SEVERAL TIMES A MONTH FOR NO RHYME OR REASON. THE CAR HAS NOW STARTED TO DO THE SAME THING MORE FREQUENTLY AND WILL NOW STALL OUT. IT USED TO BE ON COLD STARTS AND WOULD HAPPEN WITHIN THE FIRST 10 MILES OF DRIVING. IT NOW DOES IT ANYTIME YOU ARE DRIVING. I TRIED TO START THE CAR AFTER WORK THREE DAYS AGO AND WHEN…

Look up ODI 10442730 at NHTSA ↗

71.4%
ODI 10514091 · 5,500 mi

THE CAR COMPLETELY LOST POWER WHILE IN MOTION AND I HAD TO PULL OFF THE ROADWAY IN HEAVY TRAFFIC. THE DEALER TOLD ME THAT THE TDI (DIESEL) FUEL SYSTEM HAD A COMPLETE FAILURE AND IMPLODED INTO MANY VERY SMALL METAL PARTS. VW IS REPLACING THE ENTIRE FUEL SYSTEM, BUT NOT THE ENGINE. I BELIEVE METAL IN THE FUEL LINES IS CAUSE FOR A COMPLETE ENGINE REPLACEMENT AS THEY CANNOT PROVE THE CONTAMINATION WAS LIMITED TO THE FUEL LINES. THE CAR IS LESS THAN 4 MONTHS OLD AND HAS 5500 MILES TOTAL. *TR

Look up ODI 10514091 at NHTSA ↗

30.8%
ODI 10594291 · 200 mi

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WE…

Look up ODI 10594291 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
346.8%
ODI 10464637 · 9,000 mi

RECENTLY, I WAS GOING APPROXIMATELY 35MPH ON MY WAY HOME. I DEPRESSED MY BRAKE PEDALS TO STOP THE VEHICLE BECAUSE A VEHICLE AT APPROXIMATELY 3-4 CAR LENGTHS FROM ME HAD COME TO AN ABRUPT STOP. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND FAILED TO STOP THE VEHICLE PROPERLY. THIS RESULTED IN A MINOR ACCIDENT AND THE JETTA SE REAR-ENDED THE VEHICLE THAT HAD STOPPED ABRUPTLY. THE DAMAGE WAS TO MY FRONT BUMPER AND THE OTHER VEHICLES BUMPER. THIS IS NOT THE FIRST TIME THIS HAPPENED, ABOUT A WEEK AGO, I WAS ON THE HIGHWAY AND A VEHICLE CUT …

Look up ODI 10464637 at NHTSA ↗

224.3%
ODI 10542648 · 2,186 mi

WHEN DRIVING MY JETTA IN "S" (SPORT SELECTION ON THE TRANSMISSION) ON A SURFACE STREET I CAME TO A RED LIGHT. I STARTED BRAKING AND THE BRAKES FELT SPONGY AND UNRESPONSIVE. I TRIED PRESSING ON THE BRAKE PEDAL WITH MORE FORCE BUT WAS NOT GETTING MUCH BRAKING RESPONSE. THE VEHICLE TOOK A VERY LONG DISTANCE TO RESPOND COMPARED TO ITS RESPONSE TIME WHEN IN "D" (DRIVE SELECTION ON THE TRANSMISSION). LUCKY I AM AN EARLY BARKER AND THERE WAS NOT A CAR IN FRONT OF ME SO THE VEHICLE ONLY WENT INTO THE INTERSECTION A SHORT DISTANCE BEFORE IT STOPPED. WHE…

Look up ODI 10542648 at NHTSA ↗

184.7%
ODI 10632154 · 6,500 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE BRAKES. THE DEALER STATED THAT THE BRAKES WERE FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

Look up ODI 10632154 at NHTSA ↗

199.8%
ODI 10789263 · 9,517 mi

I BOUGHT A BRAND NEW 2015 VW JETTA IN JUNE 2015 IN SAN JOSE, CA. ON 7TH NOV 2015 I WAS IN THIS JETTA WITH MY FAMILY, DRIVING AT 70 MPH. TRAFFIC STARTED SLOWING DOWN AND I TRIED BRAKING BUT I HAD ALMOST NO BRAKES. THERE WERE NO WARNINGS IN THE VEHICLE TO LET ME KNOW THERE WAS A FAILURE. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND SWERVED TO GET ON TO THE SHOULDER OF THE ROAD TO AVOID HITTING OTHER CARS. MY FAMILY AND I AND OTHERS MAY HAVE BEEN KILLED OR INJURED. VOLKSWAGEN SAYS THEY WILL LOOK INTO IT AND ARE WILL DECIDE IF THIS IS COVERED U…

Look up ODI 10789263 at NHTSA ↗

2113.0%
ODI 10811646 · 500 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDE…

Look up ODI 10811646 at NHTSA ↗

148.8%
ODI 11064284 · 4,500 mi

I NEEDED TO MAKE A LEFT HAND TURN FROM A STREET INTO A COMPLEX, WAS STILL MOVING AT APPROXIMATELY 25MPH AND WHEN I WENT TO APPLY THE BRAKES, THE VEHICLE WAS NOT SLOWING OR STOPPING. AS I CONTINUED TRYING TO MAKE THE TURN, THE VEHICLE DID NOT SLOW DOWN UNTIL I HIT THE CURB AND LATER THE WALL WHERE I CAME TO A STOP.

Look up ODI 11064284 at NHTSA ↗

13.2%
ODI 11386640 · 40,700 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 55MPH. THE CONTACT DEPRESSED ON THE BRAKE PEDAL AND THE PEDAL WAS NOT FUNCTIONING, THE CONTACT STRUCK A GUARDRAIL AND THE VEHICLE COME TO A STOP. THE CONTACT STATED THAT NO ONE WAS INJURED AND NO ONE SEEKED MEDICAL ATTENTION. CONTACT STATED THAT THE AIRBAGS DEPLOYED BUT DID NOT DEFLATE AFTERWARDS; WHEN INSPECTING THE SIDE AIRBAGS ON FRONT DRIVER AND PASSENGER SIDE CONTACT STATED THAT THE AIRBAGS HAD "RIPS" ON THE TOP AND BOTTOM. THE CONTACT STATED NO WARNING LIGHT WA…

Look up ODI 11386640 at NHTSA ↗

295.3%
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

713.2%
ODI 11337341 · 2,200 mi

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLI…

Look up ODI 11337341 at NHTSA ↗

2536.2%
ODI 11490452

Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.

Look up ODI 11490452 at NHTSA ↗

1227.9%
ODI 11477372 · 75 mi

The contact owns a 2022 Volkswagen Jetta. The contact stated when he released the hill start assist the brakes seized, causing the vehicle to not move. The contact stated that after several minutes the brakes released. The dealer was contacted and stated that the feature operated as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the feature operated as designed. The failure was 75. The VIN was not available.

Look up ODI 11477372 at NHTSA ↗

1023.3%
ODI 11530613

I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not b…

Look up ODI 11530613 at NHTSA ↗

1022.7%
ODI 11621453

The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only…

Look up ODI 11621453 at NHTSA ↗

13.4%
ODI 11752734

The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement. I have had my vehicle in service dept twice for the same problem. The noise is a grinding noise and that is a safety hazard. Now I have a warrantey on the entire car and I was told I have to pay 1100 dollars to have it repaired.

Look up ODI 11752734 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train111–8,816 mi888 mi126
ODI 11120020 · 27 mi

THERE IS AN ISSUE WITH THE TORQUE CONVERTER IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S, THERE IS A LOUD GRINDING SOUND COMING FROM THIS AREA. THIS AFFECTS DRIVE-ABILITY, AS YOU NEED TO DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ALSO ARE MULTIPLE REPORTS OF TRANSMISSION FLUID LEAKS. THESE ISSUES ARE ON BRAND-NEW MODELS OF THIS VEHICLE.

Look up ODI 11120020 at NHTSA ↗

ODI 11142694 · 50 mi

THERE IS AN ISSUE WITH THE TRANSMISSION IN THE 2019 JETTAS (AUTOMATIC). WHEN DRIVING IN LOW RPM'S BETWEEN 25-30MPH, THERE IS A LOUD GRINDING SOUND COMING FROM THE CAR. THIS AFFECTS HOW YOU MUST DRIVE. AS SOMEONE ELSE STATED YOU MUST DRIVE MORE AGGRESSIVELY TO ELIMINATE THE SOUND. THERE ARE SEVERAL REPORTS OF THIS WITH OTHER JETTA OWNERS IN MY AREA. THIS HAPPENS CONSTANT. IT IS NOT AN ISOLATED EVENT. I HAVE REPORT THIS TO MY DEALERSHIP AS WELL.

Look up ODI 11142694 at NHTSA ↗

ODI 11144125 · 6,500 mi

AFTER PURCHASING MY VEHICLE 2019 JETTA AT THE END OF JUNE, I HAD TO HAVE MY TRANSMISSION LEAK FIXED AND THE TRANSMISSION REPAIRED FOR A LARGE LEAK. IT TOOK OVER 2 WKS TO GET THE CAR BACK. THEN FOR ABOUT A MONTH NOW, THE CAR HAS BEEN RUNNING ROUGH, NOT ACCELERATING WITHOUT A HUGE DELAY & JERKING. IT'S LIKE THE CAR IS IN NEUTRAL WHEN YOU TRY TO STEP ON THE GAS. THE DEALER SAID THEY HAVE TO SEND A REP OUT FROM VOLKSWAGEN TO INSPECT MY VEHICLE AND THEY HAVE NO IDEA HOW LONG THAT WILL TAKE SO I WILL HAVE THE LOANER VEHICLE INDEFINITELY. I CALLED VOL…

Look up ODI 11144125 at NHTSA ↗

Electrical System6,382–75,750 mi29,500 mi36
ODI 11162613 · 6,027 mi

THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

Look up ODI 11162613 at NHTSA ↗

ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

Engine200–8,000 mi700 mi73
ODI 11172064 · 20 mi

2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

Look up ODI 11172064 at NHTSA ↗

ODI 11172644 · 1,200 mi

CAR WAS BOUGHT BRAND NEW. AFTER 6 WEEKS OF DRIVING AND APPROX 1,200 MILES NOTICED LEAKING OIL IN THE GARAGE. TOOK IT TO THE DEALER. TRANSMISSION SEAL NEEDS TO BE REPLACED AND IT COULD TAKE 2-3 DAYS DEPENDING ON THE AVAILABILITY OF THE PARTS.

Look up ODI 11172644 at NHTSA ↗

ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

Unknown Or Other213–10,000 mi1,400 mi34
ODI 11118125 · 100 mi

REAR TRUNK LID DOES NOT REMAIN OPEN RESULTING IN THE LID CRASHING DOWN ON MY HEAD WHEN I'M PUTTING STUFF IN THE TRUNK OR TAKING STUFF OUT OF THE TRUNK.

Look up ODI 11118125 at NHTSA ↗

ODI 11141116 · 9,000 mi

TRUNK LID DOES NOT STAY OPEN UNLESS IT IS PUSHED UP ALL THE WAY, MULTIPLE PASSENGERS WHEN USING THE TRUNK IN DIFFERENT OCCASIONS WERE HIT BY THE TRUNK LID. WHEN TRAVELING LOW SPEED ON CRUISE CONTROL VEHICLE SPEED WILL BE LOWERED WHEN GETTING CLOSE TO ANOTHER VEHICLE IN ITS LANE BUT IF THE IMMEDIATE CAR SWITCH LANE AT THE SAME TIME ANOTHER VEHICLE GET INTO YOUR LANE, THE FORWARD COLLISION SYSTEM HAS A DELAY IN DETECTING IS THERE VEHICLE THERE OR MAY NOT IDENTIFY THE VEHICLE JOINING YOUR LANE AS A VEHICLE IMMEDIATELY AND MAY SUDDENLY INCREASE …

Look up ODI 11141116 at NHTSA ↗

ODI 11174370 · 2,500 mi

TRUNK HAS RANDOMLY OPENED NUMEROUS TIMES EVEN AFTER IT HAS BEEN FULLY CLOSED. THIS HAS HAPPENED WHILE I'M DRIVING OR WHILE THE CAR IS PARKED, AND THE TRUNK JUST BECOMES LOOSE AND SLIGHTLY AJAR. IMMEDIATELY AFTER, I WILL CLOSE THE TRUNK, WHICH SECURES IT, BUT THEN AT SOME POINT IT BECOMES LOOSE AND OPEN AGAIN.

Look up ODI 11174370 at NHTSA ↗

Service Brakes5,739–26,598 mi12,835 mi20
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

ODI 11245848 · 25,000 mi

WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE…

Look up ODI 11245848 at NHTSA ↗

ODI 11278915 · 24,500 mi

IVE HAD THE CAR ABOUT TWO OR THREE WEEKS. THE KEY STRUGGLES TO TURN WHEN IN THE IGNITION, EVEN WHEN I HAVE MY FOOT ON THE BRAKE. SOMETIMES IT TURNS ON JUST FINE AND SOMETIMES THE KEY ABSOLUTELY REFUSES TO TURN WHEN IN THE IGNITION SWITCH. ITS AS IF IM PUTTING THE WRONG KEY IN THERE BUT I ONLY HAVE ONE VW SO THIS IS FOR SURE THE RIGHT KEY. THE CAR SQUEAKS EXTREMELY LOUD. ITS A REALLY LOUD SCREECHING SOUND AND IT ONLY HAPPENS WHEN I REVERSE. BOTH THINGS ONLY HAPPEN EVERY ONE OUT OF 10 TIMES OR SO.

Look up ODI 11278915 at NHTSA ↗

Exterior LightingToo few reports for a range2,050 mi2 (sparse)
ODI 11185606 · 100 mi

FACTORY WIPERS RESULT IN STREAKING, REPLACED AT LESS THAN 5K MILES. PROBLEM ALLEVIATED. TYPICAL METALLIC GRINDING AT LOW SPEEDS, AS DESCRIBED BY OTHER REPORTS. PASSENGER LED HEADLIGHT RING EXCESSIVELY DIM. MULTIPLE SOURCES REPORT OPEN RECALL FOR THIS, HOWEVER, NO SOURCES INCLUDING DEALER AGREE MY VEHICLE IS INCLUDED. SEVERAL PEOPLE HAVE POINTED OUT MY FAULTY HEADLIGHT RING. REVIEW OF PHOTOS CONTAINING VEHICLE INDICATE HEADLIGHT ISSUE WAS NOT PRESENT AT PURCHASE. CAN NOT CONFIRM.

Look up ODI 11185606 at NHTSA ↗

ODI 11279285 · 4,000 mi

INTERIOR AMBIENT LIGHTING ISSUE ON 2019 JETTA GLI AUTOBAHN: THE AMBIENT LIGHTS INCONSISTENTLY LIGHT UP DURING SOME STARTS. IN SOME CASES, NONE COME ON. IN OTHER CASES, SOME # OF THE 6 ZONES WILL COME ON. ATTACHED ARE PICS WHERE THE DRIVER SIDE PANEL AND CENTER CONSOLE LIGHTING ZONES ARE OFF WHILE ALL OTHERS ARE LIT. I'VE TAKEN IT TO THE DEALER TWICE WITHOUT ANY RESOLUTION. THE FIRST TIME ONE LED WAS OUT (IN FRONT OF THE SHIFTER). AT 4K MILES, LED LIGHTS SHOULD NOT BE BURNING OUT. OTHER THAN THAT, THE INCONSISTENT LIGHTING IS STILL OCCURRI…

Look up ODI 11279285 at NHTSA ↗

Fuel/Propulsion System850–7,831 mi6,050 mi8
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

Look up ODI 11196842 at NHTSA ↗

ODI 11209912 · 150 mi

VEHICLE IS RANDOMLY STALLING WHEN COMING TO A STOP AND THE VEHICLE MUST BE RESTARTED. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE IS IN GEAR, IF THE CLUTCH IS FULLY PRESSED TO THE FLOOR, OR IF THE VEHICLE IS IN NEUTRAL. THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR CONDITIONING IS TURNED ON. THE VEHICLE IS EITHER SLOWING TO A STOP OR HAS COME TO A COMPLETE STOP WHEN THIS HAPPENS. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE DRIVEWAY. I AM AFRAID THIS WILL HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT.

Look up ODI 11209912 at NHTSA ↗

ODI 11244100 · 8,000 mi

2019 JETTA LOW OIL WARNING: MY 2019 JETTA FIRST SHOWED LOW OIL WARINGING BEFORE THE 10K MILE SERVICE...AT ABOUT 8K MILES. LINDSAY VW OF DULLES TOLD ME THAT WAS NORMAL AS THE CARS WERE SOMETIMES SHIPPED WITH LESS THAN FULL OIL LEVELS AND THEY COMPLETED THE OIL CHANGE AND SENT ME ON MY WAY. OK. NOW I HAVE ABOUT 18K MILES ON THE CAR AND THE CAR IS ONCE AGAIN SHOWING THE LOW OIL LEVEL WARNING. CHECK OIL LEVEL AND PUT IN ABOUT A QUART IN. SOONEST SERVICE APPOINTMENT I COULD GET SHCEDULED IS 33 DAYS AWAY... WE'LL SEE IF I HAVE TO PUT MORE OIL IN BEFO…

Look up ODI 11244100 at NHTSA ↗

Structure:Body1,489–20,000 mi2,600 mi13
ODI 11153594 · 2,600 mi

GLASS PANEL AT LEADING EDGE OF ROOF SHATTERED WHILE PARKED. LATERAL "CRACK" FROM SIDE TO SIDE APPEARS TO BE THE RESULT OF TORSIONAL LOADING. GLASS WAS NOT DAMAGED WHEN VEHICLE WAS INITIALLY PARKED.

Look up ODI 11153594 at NHTSA ↗

ODI 11165458 · 900 mi

TAKATA RECALL- I TOOK THE VEHICLE IN BECAUSE THE HORN ON THE VEHICLE WAS GOING OFF RANDOMLY WHILE DRIVING. ONCE DIAGNOSED VW DEALERSHIP SAID THAT IT WAS BECAUSE THE FIREWALL OF THE VEHICLE HAD NOT BEEN SEALED, THEREFORE WATER WAS ENTERING THE VEHICLE. THERE WAS MOLD FOUND IN THE VEHICLE, WHICH NOW THEY HAVE TO REPLACE THE INTERIOR OF THE VEHICLE. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR OVER TWO WEEKS, AND I HAVE NOT RECEIVED A COMPLETION DATE FROM THE DEALERSHIP. THEY HAVE ACTUALLY MADE NO EFFORTS TO CONTACT ME.

Look up ODI 11165458 at NHTSA ↗

ODI 11170790 · 1,600 mi

TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.

Look up ODI 11170790 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

6 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-103None
ODI 11618563

My son was driving 45 miles per hour when he hit the sidewalk with both tires on the passenger side. Due to this, the curtain airbags were activated on both the driver and passenger side as well as the passenger seat bag, which I think should not have happened and this caused my insurance to determine it as a total loss.

Look up ODI 11618563 at NHTSA ↗

ODI 11622480 · 68,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at approximately 35 MPH, the “Triangle with an Exclamation Mark” symbol was illuminated. The contact drove the vehicle back to the residence. The contact stated that while pulling into the driveway the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that prior to the failure the vehicle was repaired under NHTSA Campaign Number: 23V604000 (Electrical System). The contact related the failure to the recall and the repair completed by a loc…

Look up ODI 11622480 at NHTSA ↗

ODI 11622726

I'm noticing that the driver side wiper blade is not locked in the arm. It's not getting lost, but I have to reinstall the blade when I clear the snow off the vehicle. No inspection because I don't have a reliable shop that can get it looked at in a timely manner. They want it left over night, but I live over an hour away and I don't have other travel options.

Look up ODI 11622726 at NHTSA ↗

2024-114None
ODI 11623203

My manual transmission clutch went to the floor without warning and the car suddenly was inoperable. Bay VW in Great Neck, NY performed a $4,000 repair.. I picked uo the car today and within five miles drive the clutch failed again and the car was inoperable. In December 2022 the same thing happened while driving on [XXX] . I was in the passing lane and lost complete control of the car except for steering. I had an elderly passenger with dementia and it was providential that we weren't in an accident. It's now three breakdowns of the same kind.…

Look up ODI 11623203 at NHTSA ↗

ODI 11623889

I was driving and the and the stop start error came on, smelled gasoline and the EPC and check engine lights came on. I kept driving because we were on the freeway and couldn’t quite stop there but my car automatically turned off. The lights stayed on. I was able to turn it off after a few tries and get it to the mechanic (with it turning off a couple times on the way there). After diagnosis, they stated that it is the fuel injectors that need to be replaced because the gasoline and oil are mixing and thinning out the oil as well as potentially…

Look up ODI 11623889 at NHTSA ↗

ODI 11624811

I purchased a new 2019 VW Jetta GLI. Since the first day I bought the car four years ago, whenever I call someone or receive a call, and my iPhone is plugged in to the USB socket to connect to hands-free calling, the person on the other end hears a very big echo and voice lag. 100% of the time this happens. I end up having to hang up and call just using the speaker on my phone because no one can stand the giant echo reverb they hear on their end. I have brought the car into a few different VW dealerships to have this fixed and they never fix i…

Look up ODI 11624811 at NHTSA ↗

2024-122None
ODI 11628713

The 2019 VW Jetta has a MASSIVE safety issue that is caused by the Andriod Auto feature/software within the vehicle. When driving (for about 45 minutes - 60 minutes) the Android Auto feature will shut off when a cell phone is fully plugged into the vehicle (via USB cable). Therefore, the Android Auto issue is fully unavailable for drivers. This is an absolute beyond massive safety concern because a cell phone is not 'hands-free' for a driver. This issue has been addressed online and it seems that there is no solution. Buying a new USB cha…

Look up ODI 11628713 at NHTSA ↗

ODI 11630358

Recall emmissions on the evap purge valve with hose assembly. I am having issues under this recall for the 2019 Volswagen Jetta only my VIN number is not included in the recall but I am experiencing the same code and issues. Volkswagen will not honor the recall because my VIN is not included on this overwhelming problem they have with this issue. Light has been going on and off for over a year.

Look up ODI 11630358 at NHTSA ↗

2025-011None
ODI 11638379

Nothing has happened as far as a crash goes yet but my air bag lights are on. Indicating that they need repair of some sort. There are also electrical issues that include doors locking while in the vehicle and various lights. I have called different Volkswagen dealers and I was told that there are no current recalls on my vehicle. As a result I was told I would have to pay for these issues on my own. This is not a possible scenario, I receive Social Security as my total income. My family is in danger at this point due to these issues. Volkswag…

Look up ODI 11638379 at NHTSA ↗

2025-023None
ODI 11643244

fuel actuator failed not allowing gas door to open on a 12 degree night traveling on a highway going home which is a common problem with these vehicles. luckily, we drive slow and had enough fuel to get home . i think this qualifies as a safety issue.

Look up ODI 11643244 at NHTSA ↗

ODI 11644221

Without any warning whatsoever the entire electrical system goes completely off while driving the vehicle after 5 mins of it being on. This means that the lights including blinker and brake lights go off, air conditioning stops, and the entire dashboard goes off. The engine is still able to run. I am able to use the gas and breaks but I do not know what my speed is or any other information that is typically available via the dashboard. I have tried to do a reset when the problem occurs but that does not help the situation. The safety of myself …

Look up ODI 11644221 at NHTSA ↗

ODI 11644314

Without any warning whatsoever the entire electrical system goes completely off while driving the vehicle after 5 mins of it being on. This means that the lights including blinker and brake lights go off, air conditioning stops, and the entire dashboard goes off. The engine is still able to run. I am able to use the gas and breaks but I do not know what my speed is or any other information that is typically available via the dashboard. I have tried to do a reset when the problem occurs but that does not help the situation. The safety of myself …

Look up ODI 11644314 at NHTSA ↗

2025-035None
ODI 11650286

One Bolt to camshaft came loose and allowed for oil to leak into the cover, covering the timing belt with oil

Look up ODI 11650286 at NHTSA ↗

ODI 11650871

The ignition switch failed. Although VW had a recall for 2019 and 2020 Jettas for just this reason, the car was not included in the recall. When driving, the car warns starter system faulty and to pull over as the car will shut off. This happened on two separate occasions but was not diagnosed when first taken to the dealership 6 months ago. This time it was diagnosed but not covered by VW. I cannot get any information on how many other 2019 Jettas that were not recalled have had this problem. Any data regarding this would be appreciated.…

Look up ODI 11650871 at NHTSA ↗

ODI 11650917

It was a hot day and I went to start my 2019 Jetta, it sent me a warning code to safely stop the vehicle and then all electrical shut off but the engine then proceeded to stall in place and not want to start back up. I got it to restart and the parking break locked up. I turned it off again and restarted it and managed to get the parking break off after several attempts. I had to have it towed as it was clearly not safe to drive. As soon as the temperature dropped the car was completely fine no electrical errors making me think this is similar …

Look up ODI 11650917 at NHTSA ↗

2025-042None
ODI 11654455 · 17,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at 30 MPH on a rainy day, the windows were foggy and the contact was not able to view the roadway. The contact attempted to veer to the left when the vehicle slid until it impacted a concrete barrier. The driver's front side and the front and back bumper were impacted, and the tire was torn. No warning lights illuminated. The contact called 911, and a police officer was dispatched to prevent other vehicles from hitting the contact. The police officer helped the co…

Look up ODI 11654455 at NHTSA ↗

ODI 11655105

While traveling on [XXX] in Van Buren, Arkansas, I was involved in a hit-and-run accident. The impact caused significant front-end damage and resulted in physical injuries. The vehicle’s dashboard/electrical system indicated AIRBAG:ERROR, and the police report reflects that airbag deployed yet we have photo evidence that the airbag did not deploy. However, photo evidence clearly shows that no airbags deployed for any occupants. The airbags remained completely intact following the crash. The vehicle is a certified pre-owned 2019 Volkswagen Jetta…

Look up ODI 11655105 at NHTSA ↗

2025-053None
ODI 11658500 · 90,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly turned off. During the failure the message "Ignition Switch Failure" was displayed. The cause of the failure has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V604000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. …

Look up ODI 11658500 at NHTSA ↗

ODI 11658850

As reported by many other drivers on this website and all over the internet that 2019 having ignition switch problem in 2019 Volkswagen jettas. I started having the same problem aswell. This has happened several time already and now I am scared to drive this car on the highways. It is clearly mentioned that 2019 and 2020 ignition systems are faulty than why vw is not helping people who have those year cars. This is the big safety concern and I believe it should not be overlooked. I tried searching with my plates and vin but it’s says 0 recalls.…

Look up ODI 11658850 at NHTSA ↗

ODI 11663046 · 100,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at approximately 55 MPH, several unknown warning lights on the instrument cluster started blinking. The contact stated that the vehicle stalled. The contact stated that the brake pedal was difficult to depress, and the steering wheel was also difficult to turn. The contact stated that the Sheriff's Department towed the vehicle to an impound lot. The contact had researched online and related the failure to NHTSA Campaign Number: 23V604000 (Electrical System). The contact …

Look up ODI 11663046 at NHTSA ↗

2025-065None
ODI 11664444

2 bolts came lose in engine, need timing belt replaced, caused oil leak and other problems yet to be identified. Volkswagen admitted that should never happen but will not take responsibility

Look up ODI 11664444 at NHTSA ↗

ODI 11664872 · 65,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the starter failure message displayed. The vehicle was able to be restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Look up ODI 11664872 at NHTSA ↗

ODI 11665929

Open recall under NHTSA Campaign ID 23V604000. When the interior of the car is too hot the ignition switch will fail causing the electrical system to shut down. My vehicle does not fall in the recall manufacturer range but it has the exact same issues.

Look up ODI 11665929 at NHTSA ↗

2025-075None
ODI 11672502

My 2019 Volkswagen Jetta cannot be refueled , gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership initially claimed there were “no codes,” but a video shows their technician confirming the EVAP code, disconnecting the EVAP system, and concluding the tank must be replaced. However, since the valve is a powered solenoid, unplugging the system wouldn't a…

Look up ODI 11672502 at NHTSA ↗

ODI 11672517

1. The car started making a rattle noise from inside the engine. Immediately stopped the car and contacted a mechanic , discovered that the bolts holding the cam shafts became loose and were hitting the timing belt cover. Upon further research, the dealer wasn't aware of said problem, however there are numerous VW customers experiencing the same problem. 2. EVAP CODE. EXPERIENCING STRONG GASOLINE SMELL INSIDE CARS, AND CAR HAS THE CHECK ENGINE LIGHT ON. dealer is aware of the problem, they said is the EVAP canister purge valve defecti…

Look up ODI 11672517 at NHTSA ↗

ODI 11675558

When switching the gear in reverse. The car's reverse transmission locks then all of the sudden makes big thump sound and sudden rush of torque/power burst while reversing. It nearly hit a pedestrian if I wasn't careful

Look up ODI 11675558 at NHTSA ↗

2025-085None
ODI 11679771

When outside temperatures get too hot, the electronics on my car completely shut off. I turn the key and within 1 minute, the electronics shut off and the display reads a message stating "Starter system faulty. Please service vehicle". This is a hazard, as the brake lights shut off as well. This only happens when outside temperatures are hot. Furthermore, my car matches the year, model and even the specific ignition style as a current recall. However, the recall is VIN specific and my VIN is somehow not part of the recall.

Look up ODI 11679771 at NHTSA ↗

ODI 11680499

I was driving my car on a 100 degree day and and after about a block, a warning popped up on the little screen behind the steering wheel that said "Ignition switch off, safely stop the vehicle". I feel like the engine may have shut off, but I'm not sure as I just rolled to the side of the road and turned off my car as fast as a could. I waited a few minutes and turned it on, drove about a block, and it said, "Starter system faulty, please service vehicle". I once again turned it off, waited a few minutes. I googled on my phone instances of this…

Look up ODI 11680499 at NHTSA ↗

ODI 11681052

My car began flashing a bunch of warning lights, including the passenger air bag and the blind spot warning and locks working on the inside. I took my car to the dealer and had them diagnose it. Turns out it needs to parts that are connected; one part they have, another they have tried to order from corporate. This part has been on back order for 8 months.

Look up ODI 11681052 at NHTSA ↗

2025-096None
ODI 11685142

I went to leave my workplace and got into my car with a message of “Only Exit Vehicle in a P Position. Please Service Vehicle”. I turned off my vehicle and restarted it and the message went away The next morning I got in my vehicle and the same message came back. Leaving my workplace it shut itself off again I found that this year and model has been affected by a recall for that same issue before, but my VIN was not included in that recall order

Look up ODI 11685142 at NHTSA ↗

ODI 11687056

Crack started in lower right of windshield out of nowhere and spread across most of windshield

Look up ODI 11687056 at NHTSA ↗

ODI 11687195

Subject: Request for Recall Consideration – Ignition Switch Failure in Volkswagen Jetta I am writing to formally report a serious safety issue I experienced with my vehicle and to request that it be considered for inclusion in the existing recall related to ignition switch failures. On [XXX] while driving my Volkswagen Jetta, the vehicle suddenly experienced an ignition switch failure. This caused the engine to shut down abruptly, along with the loss of all dashboard power and controls, while the vehicle was in motion. An error message clearl…

Look up ODI 11687195 at NHTSA ↗

2025-103None
ODI 11690714

Exhaust camshaft actuator oil cap bolts loosen and fall out and could cause engine failure. Volkswagen has issued a service bulletin for this problem but not a recall.

Look up ODI 11690714 at NHTSA ↗

ODI 11693395

Initial call out for oil change and investigation of oil consumption and knocking from engine. Upon examination in person the timing cover was found to be heavily leaking and had pools of oil around the valleys that surround it. further examination if taking the cover off revealed metal shavings and debris caked all around the interior of the cover and deep inside the engine and oil in areas where there should not be. Even further investigations revealed that one of the bolts on the cam gear was missing and after researching it was found that …

Look up ODI 11693395 at NHTSA ↗

ODI 11695609

The panoramic sunroof randomly shattered while driving. Nothing hit it, and it wasnt opened or cracked.

Look up ODI 11695609 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-122None
ODI 11702829

On the dashboard there’s an message saying “Error: Steering Lock” and it won’t let me turn on the car.

Look up ODI 11702829 at NHTSA ↗

ODI 11707428

Miles on car 79,000 December 1, 2025 Car started to slow down while driving on bay bridge, San Francisco speed went suddenly from 55 miles an hour to 30 miles and hour Lights went off EPC and RPM maximum was showing on dashboard. Car suddenly started running at 25 to 35 miles an hour while driving on the highway. I was at risk of getting hit by another vehicle since everyone else was driving at 55 and 65 miles an hour on the highway. I was Unable to drive to the mechanic or dealer and requested a towing company to take it to the dealer Im…

Look up ODI 11707428 at NHTSA ↗

2026-013None
ODI 11708243

While I was driving on the highway, the EPC light came on and the car began to lose power. It went into "limp" mode and lost all oil. I had it diagnosed at VW Carlock North Nashville. They told me the "exhaust camshaft cover bolts backed themselves out causing oil to get into timing belt and make belt swell causing it to lose tension and sheer timing belt, must replace timing belt, timing belt tensioner, timing belt idle pulley, exhaust camshaft cover bolts." This is barely out of warranty and the car has 46,000 miles. Why would the camshaft co…

Look up ODI 11708243 at NHTSA ↗

ODI 11709036

When engaging the gas pedal, it broke off during travel, requiring a need to pull over. Gas pedal is entirely plastic and contains no metal parts.

Look up ODI 11709036 at NHTSA ↗

ODI 11713050

Powered sunroof exploded while driving. Contacted Volkswagen and explained the issue to no avail. Also contacted local glass repair business that said they have replaced 3 sunroofs on the same vehicle for the same issue

Look up ODI 11713050 at NHTSA ↗

2026-023None
ODI 11719231 · 141,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 20 MPH, the accelerator pedal was depressed, and the vehicle lost automotive power intermittently, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 141,000.

Look up ODI 11719231 at NHTSA ↗

ODI 11719261

VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and progressively worsened. The most recent incident was on the afternoon…

Look up ODI 11719261 at NHTSA ↗

ODI 11720998 · 76,888 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound coming from the vehicle. Upon further inspection, the sunroof glass panel had shattered. No warning light was illuminated. The vehicle was taken to a local dealer; however, the failure was not identified, and the vehicle was left for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 76,888.

Look up ODI 11720998 at NHTSA ↗

2026-035None
ODI 11721940

I was driving when I heard a loud "bang" over my head. I was terrified and swerved because I was startled. This put me at risk of hitting a vehicle in the lane next to me and injuring myself or others. There were no warning lights or anything to indicate what happened and no cars within 100 feet of me in the front. When I got to my destination I looked to find any visible damage to my car but nothing seemed to stick out at first. Eventually I saw spidering of the glass panel between my factory windshield and sunroof without any point of impact.…

Look up ODI 11721940 at NHTSA ↗

ODI 11724122 · 220,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 30 MPH, there was a loud explosion, and the sunroof exploded. There was no impact that would have caused the sunroof to shatter. The contact sustained ear injuries, and medical attention was needed. The vehicle was pulled over to the side of the road, and the vehicle was inspected. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 220,00…

Look up ODI 11724122 at NHTSA ↗

ODI 11725395

The vehicle is sluggish while driving as if trying to pick up speed as if it is not shifting into the next gear. The other day while making a hard left turn, the vehicle stalled and when picking up speed continued to stall and struggled to gain power. When looking under the hood when it was safe to stop, there was smoke. Thank you.

Look up ODI 11725395 at NHTSA ↗

2026-043None
ODI 11732350

During high temperatures, the electronics in my car will shut off after a few minutes of driving. I will receive 2 possible messages on the display. Sometimes it says, “Ignition switch off, safely stop the vehicle,” or “Starter system faulty, please service vehicle.”

Look up ODI 11732350 at NHTSA ↗

ODI 11734842 · 45,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that after driving and shifting into reverse(R), the vehicle failed to reverse as intended. The vehicle was towed to a dealer, where it was diagnosed and determined that the valve body, the wiring harness, and all fluids needed to be replaced. The vehicle was repaired; however, after driving 5 miles, the vehicle started jerking and the message "Transmission Error - Please Pull Over Safely" was displayed. The vehicle was towed back to the same dealer, where the contact was informed tha…

Look up ODI 11734842 at NHTSA ↗

ODI 11734914 · 62,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that whenever the vehicle was exposed to high-temperatures, the instrument panel failed to function properly, rendering the speedometer and turn signals inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V604000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA …

Look up ODI 11734914 at NHTSA ↗

2026-055None
ODI 11735241

Steering column lock went out while driving causing the steering to be lose and as soon as vehicle stopped it shut off and wouldn’t restart.

Look up ODI 11735241 at NHTSA ↗

ODI 11736731

While driving in hot environments the entire electrical interface would turn off. Some times the engine would stall as well. Nothing electrical works in the car and the motor would cut off while driving.

Look up ODI 11736731 at NHTSA ↗

ODI 11737385

I've had a creaking noise in my back suspension since I bought the vehicle. Took it back to the dealership for inspection year after year and they said that my Springs were fine and they were not included in the recall. I come to find out that back coil springs or fractured and I've been driving on them for a while now because I guess everyone that has inspected my car has missed it at the dealership? My VIN number was not included in the recall for these coil springs but I have fractured Springs at 50,000 miles? Something doesn't seem right. S…

Look up ODI 11737385 at NHTSA ↗

2026-065None
ODI 11741853

I purchased a set of 4 Kumho tires on my vehicle on 9-24-24 when the vehicle had approximately 62,710 miles. On [XXX] with approximately 78,922 miles on the vehicle, I was informed that all the tires were cracked, they showed me in between the tread and they said they needed replacement. The tires had significantly less mileage than the advertised treadwear warranty. I maintained the vehicle according to manufacturer recommendations and had regular tire rotations and inspections performed. I am concerned that the tires experienced premature wea…

Look up ODI 11741853 at NHTSA ↗

ODI 11742778

The vehicle is a 2019 Volkswagen Jetta (VIN [XXX]). The primary malfunction appears to involve the vehicle's electrical and starting system. The vehicle intermittently displays a "Starter System Faulty" warning message and has shut off unexpectedly while driving, particularly during periods of hot weather. The exact failed component has not been definitively identified, but the symptoms are consistent with an ignition switch or electrical system defect. The vehicle is available for inspection upon request. This defect creates a serious safety r…

Look up ODI 11742778 at NHTSA ↗

ODI 11746389

There was an intersection, I hit a car head on and no airbags went off

Look up ODI 11746389 at NHTSA ↗

2026-075None
ODI 11748126

Unknown

Look up ODI 11748126 at NHTSA ↗

ODI 11750755 · 73,816 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the RPM was revving high with the vehicle violently jerking and vibrating. The vehicle was later towed to the local dealer, who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 73,816.

Look up ODI 11750755 at NHTSA ↗

ODI 11751785

I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car on two extremely hot days has shut off on me completely while drivin…

Look up ODI 11751785 at NHTSA ↗

2026-084None
ODI 11754584

The electronic dashboard does not display critical information like speed, engine RPM, engine warning lights, etc. The electronic dashboard stopped working and remains a black screen with no information about vehicle speed and other important infomation available to the driver. VW has a technical bulletin on this issue. This is a major safety hazard and should be upgraded to a recall. I am afraid to drive the car without knowing the vehicle speed or other missing information normally displayed on the dashboard.

Look up ODI 11754584 at NHTSA ↗

ODI 11754994

VW 2019 Jetta R-line had rear coil spring failure (cracked) at 55,000mi. VW did have a NTSB recall on 2019 Jettas, however the VIN was not included. At 107,000mi the rear coil spring on the other side failed (cracked). VW dealer indicated replacements are on back-order and they don't know when they will be available. These failed coil springs put the driver/passengers at risk of loss of steering control. The problem was confirmed by dealer. The component was not inspected by the manufacturer, police or insurance representatives. No warning la…

Look up ODI 11754994 at NHTSA ↗

ODI 11755224

Ignition switch off, safely stop the vehicle” or “Starter system faulty” Error was shown on a hot day. The vehicle turned off

Look up ODI 11755224 at NHTSA ↗

2026-09 (partial)4None
ODI 11763909

On July 24,2026 my 2019 VWJetta with 44,000 miles on the odometer was brought to a local independent service center for routine maintenance and a NY State inspection. Surprisingly, it failed inspection due to a broken left rear coil spring. Service center personal informed me that a broken coil spring can dislodge can cause further damage to the adjacent tire and cause a loss of control. Other than the service center employees no one else has inspected the broken spring and no warning lights or symptoms preceded the diagnosis. A mechanic told m…

Look up ODI 11763909 at NHTSA ↗

ODI 11764216

I was driving and the passenger side rearview mirror glass delaminated and separated from the vehicle leaving non-reflective adhesive residue. The blind spot monitoring light and sensor still function correctly. Car is a 2019 (almost 7 years old), 72,180 miles, and regularly maintained.

Look up ODI 11764216 at NHTSA ↗

ODI 11764620

My problem is the same as Recall 28H7/or 23V604. I have the some make and model and ignition as the Jettas with the recall but for some reson it is not a part of the recall. When the car gets hot the ignition cuts off while I'm driving and I have not speedometer, turn signals or wippers. Please make my VIN a part of the VW recall for this problem

Look up ODI 11764620 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 235 reports

2022: 28 complaints · 2023: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202241528
2023122835
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20224300
20234300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainElectrical SystemEngineUnknown Or OtherService BrakesExterior LightingFuel/Propulsion SystemStructure:Body
Power Train—
9
ODI 11193574 · 100 mi

I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.

Look up ODI 11193574 at NHTSA ↗

ODI 11254875 · 12,000 mi

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

Look up ODI 11254875 at NHTSA ↗

ODI 11306206 · 300 mi

LOUD GRINDING NOISES FROM THE TORQUE CONVERTER AND A LOSS OF POWER WHEN ACCELERATING FROM A STOP TO 35 MPH. AT HIGHER THAN 50 MPH I CAN FEEL SOMETHING RATTLING/VIBRATING IN THE PEDAL AND STEERING WHEEL. TOOK IT TO THE DEALER TWICE AND THEY WON'T EVEN POP THE HOOD BEFORE TELLING ME IT'S NORMAL. ALSO IT WILL NOT STAY IN ECO MODE. I BELIEVE AN ELECTRICAL ISSUE CAUSES IT TO SWITCH OUT OF ECO MODE BUT THE BUTTON STILL SAYS IT'S IN ECO MODE. THE DISPLAY HOWEVER SAYS IT'S IN DRIVE MODE.

Look up ODI 11306206 at NHTSA ↗

32
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11185000 · 200 mi

GRINDING NOISE AT 30 MPH

Look up ODI 11185000 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

12
ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

ODI 11232082 · 60 mi

ALL ISSUES WRITTEN HERE HAVE BEEN HAPPENING SINCE DAY OF PURCHASE, AS OF JUNE 2018. VW CURRENTLY DENIES ISSUES AND CLAIMS REPORTS ARE OF NORMAL OPERATION OF VEHICLE. I LOVE THIS CAR I JUST WANT VW TO PROVIDE A FIX. VEHICLE HAS A CONTINUOUS GRINDING NOISE COMING FROM BEHIND ENGINE AREA WHEN VEHICLE IS IN MOTION ACCELERATING FROM 27- 30MPH AFTER THAT IT SUBSIDES. SOUNDS OF GRINDING DEPENDS WHAT DRIVE MODE YOUR ARE IN. ECO HAS THE LOUDEST NOISE. MANY OTHER REPORTS SUSPECT TRANSMISSION PROBLEMS. VEHICLE WHILE STATIONARY HAS A STRANGE NOISE COMI…

Look up ODI 11232082 at NHTSA ↗

3
ODI 11288963 · 7,000 mi

SINCE DAY ONE CAR IS SHAKING LIKE A BOAT, WHEN I DRIVE IT ON A HIGHWAY MAKING IT NOT STABLE. BRAKES SQUEAK AND I SEE SIGNS ON THE BRAKE DISK.I AM WITH THE ORIGINAL BRAKES. CAR IS SHUTTING DOWN WHEN I PARK. WHEN I SWITCH AGAIN TO DRIVE, IT IS COMPLETELY OFF FROM ITSELF, KEY IS INSIDE AND I HAVE TO TURN THE KEY OFF AND THEN START THE CAR AGAIN. AIR CONDITION IS NOT WORKING PROPERLY VW SAID THEY HAVE BETTER 8 ZONES AIR CONDITION. I HAD OIL LAMP AROUND 5000-6000 MILES THEY SAID THAT THE CAR SHOULD NOT HAVE PROBLEMS TILL 10 000 MILES. I HAVE PROBLE…

Look up ODI 11288963 at NHTSA ↗

ODI 11299547 · 10,000 mi

WHEN PUTTING MY CAR IN REVERSE AND BACKING OUT OF A SPOT BRAKES MAKE A HIGH PITCH RINGING. ALSO, WHEN PARKED MUFFLER/ TAIL PIPE ON THE LEFT SIDE, IT GURGLES AS IF WATER IS BOILING IN IT. CAR IS LESS THAN A YEAR OLD.

Look up ODI 11299547 at NHTSA ↗

ODI 11308634 · 300 mi

VIBRATION AND GRINDING NOISES AT LOW SPEEDS. STARTED AROUND 200-300 MILES ON THE ODOMETER. ORIGINALLY ONLY OCCURRED IN ECO MODE NOW HAPPENS ALL THE TIME. IT HAS GOTTEN PROGRESSIVELY LOUDER AND MORE SEVERE OVER THE LAST 4-5 MONTHS I'VE OWNED THE VEHICLE. TOOK IT TO THE DEALER TWICE AND THEY TOLD ME IT'S NORMAL BUT IT SOUNDS AND FEELS TERRIBLE. THE CAR FEELS VERY UNSAFE. SOMETIMES IT ACCELERATES VERY SLOWLY AND OTHER TIMES I BARELY PRESS THE PEDAL AND IT TAKES OFF AND THE TIRES SPIN. WHEN DRIVING IN ECO MODE THE INTERNAL COMPUTER SEEMS TO FORGET …

Look up ODI 11308634 at NHTSA ↗

2
ODI 11185606 · 100 mi

FACTORY WIPERS RESULT IN STREAKING, REPLACED AT LESS THAN 5K MILES. PROBLEM ALLEVIATED. TYPICAL METALLIC GRINDING AT LOW SPEEDS, AS DESCRIBED BY OTHER REPORTS. PASSENGER LED HEADLIGHT RING EXCESSIVELY DIM. MULTIPLE SOURCES REPORT OPEN RECALL FOR THIS, HOWEVER, NO SOURCES INCLUDING DEALER AGREE MY VEHICLE IS INCLUDED. SEVERAL PEOPLE HAVE POINTED OUT MY FAULTY HEADLIGHT RING. REVIEW OF PHOTOS CONTAINING VEHICLE INDICATE HEADLIGHT ISSUE WAS NOT PRESENT AT PURCHASE. CAN NOT CONFIRM.

Look up ODI 11185606 at NHTSA ↗

ODI 11532844

Ignition system (available for inspection upon request) malfunctioned, which disallowed the engine from starting. After multiple attempts, the engine started and I was able to drive and indicate turns, but there was no dashboard display such as speed, gas level, etc. Since the first incident, this has happened 3 times. At one point while driving with no screen display, I forgot to turn off the option for the engine to stop when the car has come to a complete stop. When I stopped at a light, the engine stopped and I was unable to get it to start…

Look up ODI 11532844 at NHTSA ↗

3
ODI 11277744 · 1,000 mi

2019 VW JETTA GTI AUTOBAHN MANUAL TRANSMISSION STALLS OR LOSES ENGINE POWER RANDOMLY. FOR ME, IT HAS HAPPENED SEVERAL TIMES IN 5TH OR 6TH GEAR WHEN TAKING MY FOOT OFF OF THE GAS AND COASTING, THE CAR WILL CHOKE AND FEELS AS THOUGH FUEL IS CUTOFF AND THE ENGINE CANNOT GENERATE POWER. THIS IS TEMPORARY, AND SHIFTING AGAIN AND GIVING A LITTLE GAS EVENTUALLY THINGS GO BACK TO NORMAL. HOWEVER, I'M CONCERNED SOMETHING IS MALFUNCTIONING AND MORE IMPORTANTLY AT HIGHWAY SPEEDS THIS COULD BE DANGEROUS AS IT'S SUDDEN AND EXPECTED.

Look up ODI 11277744 at NHTSA ↗

ODI 11329100 · 7,200 mi

I CURRENTLY DRIVE A 2019 VW JETTA GLI 6MT. MUCH LIKE OTHER CONCERNS REPORTED, MY VEHICLE HAS ENGINE CUTTING, MASSIVE ENGINE POWER LOSS DURING THE SUMMER RESULTING IN THE VEHICLE ALMOST STALLING, AND ROUGH IDLE. I COMPLETED THE MANDATORY RECALL BACK IN DECEMBER PER VW'S RECOMMENDATION THAT WAS SUPPOSED TO FIX EXACTLY THE CONCERNS I HAVE. THEY DO NOT. VOLKSWAGEN ADMITS THAT MY VEHICLE HAS WHAT IS REFERRED TO AS ENGINE TIMING RETARDATION. THEY HAVE BEEN UNABLE TO REPLICATE THE VEHICLE'S POWER LOSS, BUT SAYS THAT RUNNING ANYTHING LESS THAN PREMIUM …

Look up ODI 11329100 at NHTSA ↗

ODI 11719261

VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and progressively worsened. The most recent incident was on the afternoon…

Look up ODI 11719261 at NHTSA ↗

3
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11531816

Jan 2023-check engine light for oil came on-just had oil change November 21, 2022 and only went 3000 miles. No oil in engine so it was topped off at a local Volkswagon Satellite and inspected for leaks no leaks found. Mid Feb 2023 had to put 2 quarts oil in car and high pitch noise/humming coming from car when driving. Mar 2023 went to VW dealership and explained noise and oil. They said noise was bad wheel bearings and it was ok to drive until backorder came in to replace. Was told the oil consumption is normal for VW despite us telling the…

Look up ODI 11531816 at NHTSA ↗

Electrical System
9
ODI 11193574 · 100 mi

I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.

Look up ODI 11193574 at NHTSA ↗

ODI 11254875 · 12,000 mi

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

Look up ODI 11254875 at NHTSA ↗

ODI 11306206 · 300 mi

LOUD GRINDING NOISES FROM THE TORQUE CONVERTER AND A LOSS OF POWER WHEN ACCELERATING FROM A STOP TO 35 MPH. AT HIGHER THAN 50 MPH I CAN FEEL SOMETHING RATTLING/VIBRATING IN THE PEDAL AND STEERING WHEEL. TOOK IT TO THE DEALER TWICE AND THEY WON'T EVEN POP THE HOOD BEFORE TELLING ME IT'S NORMAL. ALSO IT WILL NOT STAY IN ECO MODE. I BELIEVE AN ELECTRICAL ISSUE CAUSES IT TO SWITCH OUT OF ECO MODE BUT THE BUTTON STILL SAYS IT'S IN ECO MODE. THE DISPLAY HOWEVER SAYS IT'S IN DRIVE MODE.

Look up ODI 11306206 at NHTSA ↗

—
40
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11221718 · 100 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. COOK VOLKSWAGEN (2110 BELAIR RD, FALLSTON, MD 21047, [phone removed]) AND THE MANUFACTURER WERE CONTACTED AND INDICATED THAT THIS WAS A KNOWN ISSUE, BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Look up ODI 11221718 at NHTSA ↗

ODI 11254875 · 12,000 mi

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

Look up ODI 11254875 at NHTSA ↗

21
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11279327 · 23,000 mi

WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.

Look up ODI 11279327 at NHTSA ↗

ODI 11289007 · 50 mi

I HAVE THE 2019 JETTA SEL PREMIUM THAT INCLUDES THE BEATS AUDIO SYSTEM UPGRADE. THE SPEAKERS RATTLE AND SOUND BLOWN STARTING AT JUST BELOW 50% VOLUME. I AM AT THE DEALER AND THEY ARE INSPECTING THE ISSUE. THERE ARE MANY COMPLAINTS OF THIS ON PUBLIC FORUMS. IT SEEMS AS IF THE STEREO HEAD UNIT IS TOO POWERFUL FOR THE SPEAKERS OR IS IMPROPERLY ALLOCATING POWER TO THE SPEAKERS INSTEAD OF THE SUBWOOFER. IT IS DEFINITELY NOT RIGHT WHATEVER THE ISSUE IS. THIS OCCURS ON FM RADIO, SATELLITE RADIO OR IPHONE APPLE MUSIC VIA CARPLAY.

Look up ODI 11289007 at NHTSA ↗

7
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

ODI 11245848 · 25,000 mi

WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE…

Look up ODI 11245848 at NHTSA ↗

ODI 11278915 · 24,500 mi

IVE HAD THE CAR ABOUT TWO OR THREE WEEKS. THE KEY STRUGGLES TO TURN WHEN IN THE IGNITION, EVEN WHEN I HAVE MY FOOT ON THE BRAKE. SOMETIMES IT TURNS ON JUST FINE AND SOMETIMES THE KEY ABSOLUTELY REFUSES TO TURN WHEN IN THE IGNITION SWITCH. ITS AS IF IM PUTTING THE WRONG KEY IN THERE BUT I ONLY HAVE ONE VW SO THIS IS FOR SURE THE RIGHT KEY. THE CAR SQUEAKS EXTREMELY LOUD. ITS A REALLY LOUD SCREECHING SOUND AND IT ONLY HAPPENS WHEN I REVERSE. BOTH THINGS ONLY HAPPEN EVERY ONE OUT OF 10 TIMES OR SO.

Look up ODI 11278915 at NHTSA ↗

18
ODI 11441979

dash goes dark a check engine start system comes up. I have no lights inside or outside no turn signals or brake lights no heat, the engine still runs and drives but with the windows not working I cannot use hand signals. I took it to a dealer in Bend Or they did not fix the problem. It happened again in Boise Id. that was fun.I called the dealer in Bend and have an Appointment the end of December does not help if it goes out again. This has happened several times since June? it is happening more and more

Look up ODI 11441979 at NHTSA ↗

ODI 11462219

Issue: 2019 VW Jetta, the problem first occurred at 46,000 miles and has occurred approximately 8 times while in operation both when at a full stop and in motion at speeds from 10 to 50mph. When this happens all electronics shut off, dashboard goes blank, to include turn signals, side and front warning indicators, head lights and brake lights. This appears to happen in elevated outside temperatures. The vehicle will still drive, however without any electronics, lights etc. Vehicle starts up again with full electronics after stopping and restar…

Look up ODI 11462219 at NHTSA ↗

ODI 11487705

As I was driving, all gauges went black. The vehicle continued to run until I came to a complete stop then the engine stopped. It would start for a few minutes. When it did it would shut down when I put it in gear. After letting it cool down, it started and I was able to get home. It still happens. Sometimes the lights will work when it happens other time they won't. I got it diagnosed and the could find any thing wrong. The check starter system warning comes on as well as ignition switch warning. It seems to happen during hot days.

Look up ODI 11487705 at NHTSA ↗

1
ODI 11595683

The first time stalling while I was driving the car was stalling in the middle of the road. The second time drove to work park the car when I went to start the car it wouldn't start.

Look up ODI 11595683 at NHTSA ↗

0
Engine
32
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11185000 · 200 mi

GRINDING NOISE AT 30 MPH

Look up ODI 11185000 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

40
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11221718 · 100 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. COOK VOLKSWAGEN (2110 BELAIR RD, FALLSTON, MD 21047, [phone removed]) AND THE MANUFACTURER WERE CONTACTED AND INDICATED THAT THIS WAS A KNOWN ISSUE, BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Look up ODI 11221718 at NHTSA ↗

ODI 11254875 · 12,000 mi

THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.

Look up ODI 11254875 at NHTSA ↗

—
13
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

ODI 11209256 · 1,000 mi

WHILE IN NEUTRAL, THE ENGINE SHUDDERED A LITTLE AND THEN CUT OFF. THIS HAS HAPPENED MULTIPLE TIMES. MOST RECENTLY I WAS STUCK IN THE MIDDLE OF AN INTERSECTION WHILE I HAD TO RESTART MY CAR.

Look up ODI 11209256 at NHTSA ↗

7
ODI 11265502

MY 2019 JETTA BEGAN EXPERIENCING BREAKING PROBLEMS IN LESS THAN 2 MONTHS AFTER PURCHASING THE VEHICLE. AFTER INITIAL START AND DRIVE AT IDLE, THE BREAKING PEDAL PRESSURE WAS ERRATIC AND CAUSING THE CAR TO SLAM TO A COMPLETE STOP. THIS CONDITION ONLY SEEMS TO OCCUR AT IDLE, AND I WAS TOLD AT BRINGING IT INTO SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE CONDITION CONTINUES TO EXIST AND BEGINNING IN JUNE, I BEGAN HAVING MULTIPLE CHECK ENGINE LIGHTS FOR A EVAP LEAK. NOW AT THE 7 REPAIRS AND HAVING MULTIPLE PARTS REPLACED, THE SERVI…

Look up ODI 11265502 at NHTSA ↗

ODI 11291183 · 9,500 mi

I WAS WAITING FOR A PARKING SPACE AND WAS PLACING THE CAR IN REVERSE TO GIVE MORE ROOM FOR THE PERSON TO BACK UP AND THE CAR WOULD NOT MOVE. I PUT THE CAR IN DRIVE AND AGAIN THE CAR WOULD NOT MOVE. I PLACED THE CAR IN PARK THEN BACK IN REVERSE AND THE CAR WOULD NOT MOVE. I AGAIN PUT THE CAR IN PARK, TURNED THE ENGINE OFF, RESTARTED THE CAR PUT THE CAR IN REVERSE AND THE CAR WENT IN REVERSE..THIS HAPPENED TO ME TWICE. THE OTHER INCIDENT WAS I WAS REVERSING OUT OF A PARKING SPOT AND THE VEHICLE BRAKES JAMMED ON..I CHECKED FOR VEHICLES/PEOPLE …

Look up ODI 11291183 at NHTSA ↗

ODI 11308514 · 200 mi

CAR MAKES GRINDING NOISE WHEN GOING BETWEEN 20-40MPH, EVERY CAR I TEST DROVE MADE THIS NOISE SO I ASSUMED IT WAS NORMAL. NOT AS LOUD IN THE SPORT MODE BUT NOTICABLE IN ECO MODE MORE. MY CAR HAS 4000 MILES ON IT. VW SAYS IT IS A NORMAL SOUND. ALSO BREAKS SQUEAL VERY LOUDLY WHEN BACKING UP, AGAIN THEY SAY NORMAL.

Look up ODI 11308514 at NHTSA ↗

6
ODI 11462219

Issue: 2019 VW Jetta, the problem first occurred at 46,000 miles and has occurred approximately 8 times while in operation both when at a full stop and in motion at speeds from 10 to 50mph. When this happens all electronics shut off, dashboard goes blank, to include turn signals, side and front warning indicators, head lights and brake lights. This appears to happen in elevated outside temperatures. The vehicle will still drive, however without any electronics, lights etc. Vehicle starts up again with full electronics after stopping and restar…

Look up ODI 11462219 at NHTSA ↗

ODI 11484816

When going fast real quick the car start to smell like something is burning. My right light isn’t working right

Look up ODI 11484816 at NHTSA ↗

ODI 11530043

A minute after starting my car sitting in a hot parking lot, the entire car and engine shut off. A message popped up saying “please check starter system”. I looked this up and seems to be an extremely common issues with 2019 Jettas, and everyone has had issues with getting it fixed. Mechanics have said there’s “no issue” with the car because it won’t shut off every time. Some even had their cars shut off on the highway. My car has about 25,000 miles and is in great shape. I’m terrified to drive it for safety reasons, and I don’t have money to t…

Look up ODI 11530043 at NHTSA ↗

9
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

Look up ODI 11196842 at NHTSA ↗

ODI 11209912 · 150 mi

VEHICLE IS RANDOMLY STALLING WHEN COMING TO A STOP AND THE VEHICLE MUST BE RESTARTED. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE IS IN GEAR, IF THE CLUTCH IS FULLY PRESSED TO THE FLOOR, OR IF THE VEHICLE IS IN NEUTRAL. THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR CONDITIONING IS TURNED ON. THE VEHICLE IS EITHER SLOWING TO A STOP OR HAS COME TO A COMPLETE STOP WHEN THIS HAPPENS. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE DRIVEWAY. I AM AFRAID THIS WILL HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT.

Look up ODI 11209912 at NHTSA ↗

ODI 11252149 · 400 mi

I OWN A 2019 MANUAL JETTA GLI 35 ANNIVERSARY. WHILE SLOWING DOWN TO A STOP LIGHT, STOP SIGN ETC.. THE ENGINE SHUTS OFF AT SLOW SPEEDS. CAR IS NOT EQUIPPED WITH START/STOP FEATURE DUE TO HAVIING A MANUAL TRANSMISSION. I HAVE TO START CAR BACK UP BEFORE TAKING BACK OFF FROM LIGHT. MAJOR RISK OF ME GETTING REAR ENDED AT A STOP LIGHT AND OR STOP SIGN. APPARENTLY VOLKSWAGEN CANNOT FIGURE OUT ISSUE. HAVE SEEN 100'S OF PEOPLE WITH BRAND NEW VW'S HAVING THIS PROBLEM.

Look up ODI 11252149 at NHTSA ↗

3
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11397276 · 30,000 mi

BOUGHT CAR NEW MARCH 2020. BACK COVER OF DRIVER SIDE MIRROR CAME OFF IN APRIL 2020. JANUARY 15, 2021 WHILE DRIVING ON INTERSTATE AT 70 MPH. THE CAR BEGAN TO JERK AND SPUTTER. EVERY ATTEMPT TO ACCELERATE WOULD CAUSE THE CAR TO JERK MORE. AFTER EXITING THE INTERSTATE I WAS ABLE TO DRIVE 25 MPH TO NEAREST DEALERSHIP. I WAS TOLD CYLINDER 1 WAS DEAD AND OTHERS ARE MISFIRING. I HAVE SINCE BEEN TOLD THAT SOMETHING BROKE OFF AND WAS SUCKED INTO CYLINDER 1 DAMAGING CYLINDER 1. I HAVE BEEN WAITING FOR A NEW ENGINE SINCE JANUARY. I HAVE BEEN REPEATEDLY T…

Look up ODI 11397276 at NHTSA ↗

ODI 11531816

Jan 2023-check engine light for oil came on-just had oil change November 21, 2022 and only went 3000 miles. No oil in engine so it was topped off at a local Volkswagon Satellite and inspected for leaks no leaks found. Mid Feb 2023 had to put 2 quarts oil in car and high pitch noise/humming coming from car when driving. Mar 2023 went to VW dealership and explained noise and oil. They said noise was bad wheel bearings and it was ok to drive until backorder came in to replace. Was told the oil consumption is normal for VW despite us telling the…

Look up ODI 11531816 at NHTSA ↗

Unknown Or Other
12
ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

ODI 11232082 · 60 mi

ALL ISSUES WRITTEN HERE HAVE BEEN HAPPENING SINCE DAY OF PURCHASE, AS OF JUNE 2018. VW CURRENTLY DENIES ISSUES AND CLAIMS REPORTS ARE OF NORMAL OPERATION OF VEHICLE. I LOVE THIS CAR I JUST WANT VW TO PROVIDE A FIX. VEHICLE HAS A CONTINUOUS GRINDING NOISE COMING FROM BEHIND ENGINE AREA WHEN VEHICLE IS IN MOTION ACCELERATING FROM 27- 30MPH AFTER THAT IT SUBSIDES. SOUNDS OF GRINDING DEPENDS WHAT DRIVE MODE YOUR ARE IN. ECO HAS THE LOUDEST NOISE. MANY OTHER REPORTS SUSPECT TRANSMISSION PROBLEMS. VEHICLE WHILE STATIONARY HAS A STRANGE NOISE COMI…

Look up ODI 11232082 at NHTSA ↗

21
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11279327 · 23,000 mi

WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.

Look up ODI 11279327 at NHTSA ↗

ODI 11289007 · 50 mi

I HAVE THE 2019 JETTA SEL PREMIUM THAT INCLUDES THE BEATS AUDIO SYSTEM UPGRADE. THE SPEAKERS RATTLE AND SOUND BLOWN STARTING AT JUST BELOW 50% VOLUME. I AM AT THE DEALER AND THEY ARE INSPECTING THE ISSUE. THERE ARE MANY COMPLAINTS OF THIS ON PUBLIC FORUMS. IT SEEMS AS IF THE STEREO HEAD UNIT IS TOO POWERFUL FOR THE SPEAKERS OR IS IMPROPERLY ALLOCATING POWER TO THE SPEAKERS INSTEAD OF THE SUBWOOFER. IT IS DEFINITELY NOT RIGHT WHATEVER THE ISSUE IS. THIS OCCURS ON FM RADIO, SATELLITE RADIO OR IPHONE APPLE MUSIC VIA CARPLAY.

Look up ODI 11289007 at NHTSA ↗

13
ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11191768 · 10,000 mi

ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VI…

Look up ODI 11191768 at NHTSA ↗

ODI 11209256 · 1,000 mi

WHILE IN NEUTRAL, THE ENGINE SHUDDERED A LITTLE AND THEN CUT OFF. THIS HAS HAPPENED MULTIPLE TIMES. MOST RECENTLY I WAS STUCK IN THE MIDDLE OF AN INTERSECTION WHILE I HAD TO RESTART MY CAR.

Look up ODI 11209256 at NHTSA ↗

—
3
ODI 11299547 · 10,000 mi

WHEN PUTTING MY CAR IN REVERSE AND BACKING OUT OF A SPOT BRAKES MAKE A HIGH PITCH RINGING. ALSO, WHEN PARKED MUFFLER/ TAIL PIPE ON THE LEFT SIDE, IT GURGLES AS IF WATER IS BOILING IN IT. CAR IS LESS THAN A YEAR OLD.

Look up ODI 11299547 at NHTSA ↗

ODI 11388748 · 367,000 mi

EMERGENCY BRAKE ENGAGES WHILE DRIVING THE CAR WITH NOTHING ELSE ON THE ROAD. DOOR LOCKED ON HER AND SHE HAD TO CLIMB THOUGHT THE PASSENGER SIDE DOOR. RECEIVED SEVERAL MORE MALFUNCTION ALERTS. TOOK THE CAR TO MY LOCAL DEALERSHIP (200 MILE ROUND TRIP). FIRST I WAS TOLD THE CODES WERE CAUSED BY A NON-VW DIAGNOSTICS COMPUTER. THEN, THEY SAID IT WAS A DEAD BATTERY IN THE FOB. THEN THEY SAID IT WAS BECAUSE THE CAR WAS FILTHY. IT WAS SNOWING AND I HAD JUST DRIVEN OVER 100 MILES THROUGH SNOW ON A SALTED ROAD. OF COURSE IT WAS DIRTY. BUT, IT WAS CLEAN W…

Look up ODI 11388748 at NHTSA ↗

ODI 11583416

The car is making a weird sound when I break. It sounds like liquid is moving around and another sound. The central caution off in my car and the airbags too

Look up ODI 11583416 at NHTSA ↗

4
ODI 11516763

Vehicle parked under the sun, temperature reaching 85 degree, hotter inside the cabin. Vehicle started with no issues but "Check starter system" warning comes up and all the electrical component shut off its power, including all the gauge in the dashboard and radio. Headlight is not working as well after few min. Car drives (manual transmission) with no issues. When the car is placed under the shade/cools down, shows no problems. Some of owners reported the faulty ignition switch, part number 5Q1-905-865-A. Google search of "2019 Jetta check st…

Look up ODI 11516763 at NHTSA ↗

ODI 11527355

When the car sits in direct sunlight and the interior temperature raises above 100F, the car will start and all is well for a minute or so and then the ignition fails. Dash says check starter system and all gauges, clusters, infotainment system, interior and exterior lights turn off. The car thinks that it is off electronically but it still runs, shifts, and drives. Attached photo was taken after I left home, traveling on highway at ~55mph.

Look up ODI 11527355 at NHTSA ↗

ODI 11644221

Without any warning whatsoever the entire electrical system goes completely off while driving the vehicle after 5 mins of it being on. This means that the lights including blinker and brake lights go off, air conditioning stops, and the entire dashboard goes off. The engine is still able to run. I am able to use the gas and breaks but I do not know what my speed is or any other information that is typically available via the dashboard. I have tried to do a reset when the problem occurs but that does not help the situation. The safety of myself …

Look up ODI 11644221 at NHTSA ↗

1
ODI 11672502

My 2019 Volkswagen Jetta cannot be refueled , gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership initially claimed there were “no codes,” but a video shows their technician confirming the EVAP code, disconnecting the EVAP system, and concluding the tank must be replaced. However, since the valve is a powered solenoid, unplugging the system wouldn't a…

Look up ODI 11672502 at NHTSA ↗

3
ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11185759

THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES

Look up ODI 11185759 at NHTSA ↗

ODI 11322826 · 6,000 mi

INTERIOR TRIM PIECE BELOW THE INFOTAINMENT CENTER IS DEFECTIVE. IT BEND OUTWARD LEAVING A 1 INCH GAP BETWEEN TRIM PIECE AND THE DASH. TAKEN TO VW DEALER AND IT IS COVERED UNDER WARRANTY FOR DEFECTIVE PIECE.

Look up ODI 11322826 at NHTSA ↗

Service Brakes
3
ODI 11288963 · 7,000 mi

SINCE DAY ONE CAR IS SHAKING LIKE A BOAT, WHEN I DRIVE IT ON A HIGHWAY MAKING IT NOT STABLE. BRAKES SQUEAK AND I SEE SIGNS ON THE BRAKE DISK.I AM WITH THE ORIGINAL BRAKES. CAR IS SHUTTING DOWN WHEN I PARK. WHEN I SWITCH AGAIN TO DRIVE, IT IS COMPLETELY OFF FROM ITSELF, KEY IS INSIDE AND I HAVE TO TURN THE KEY OFF AND THEN START THE CAR AGAIN. AIR CONDITION IS NOT WORKING PROPERLY VW SAID THEY HAVE BETTER 8 ZONES AIR CONDITION. I HAD OIL LAMP AROUND 5000-6000 MILES THEY SAID THAT THE CAR SHOULD NOT HAVE PROBLEMS TILL 10 000 MILES. I HAVE PROBLE…

Look up ODI 11288963 at NHTSA ↗

ODI 11299547 · 10,000 mi

WHEN PUTTING MY CAR IN REVERSE AND BACKING OUT OF A SPOT BRAKES MAKE A HIGH PITCH RINGING. ALSO, WHEN PARKED MUFFLER/ TAIL PIPE ON THE LEFT SIDE, IT GURGLES AS IF WATER IS BOILING IN IT. CAR IS LESS THAN A YEAR OLD.

Look up ODI 11299547 at NHTSA ↗

ODI 11308634 · 300 mi

VIBRATION AND GRINDING NOISES AT LOW SPEEDS. STARTED AROUND 200-300 MILES ON THE ODOMETER. ORIGINALLY ONLY OCCURRED IN ECO MODE NOW HAPPENS ALL THE TIME. IT HAS GOTTEN PROGRESSIVELY LOUDER AND MORE SEVERE OVER THE LAST 4-5 MONTHS I'VE OWNED THE VEHICLE. TOOK IT TO THE DEALER TWICE AND THEY TOLD ME IT'S NORMAL BUT IT SOUNDS AND FEELS TERRIBLE. THE CAR FEELS VERY UNSAFE. SOMETIMES IT ACCELERATES VERY SLOWLY AND OTHER TIMES I BARELY PRESS THE PEDAL AND IT TAKES OFF AND THE TIRES SPIN. WHEN DRIVING IN ECO MODE THE INTERNAL COMPUTER SEEMS TO FORGET …

Look up ODI 11308634 at NHTSA ↗

7
ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

ODI 11245848 · 25,000 mi

WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE…

Look up ODI 11245848 at NHTSA ↗

ODI 11278915 · 24,500 mi

IVE HAD THE CAR ABOUT TWO OR THREE WEEKS. THE KEY STRUGGLES TO TURN WHEN IN THE IGNITION, EVEN WHEN I HAVE MY FOOT ON THE BRAKE. SOMETIMES IT TURNS ON JUST FINE AND SOMETIMES THE KEY ABSOLUTELY REFUSES TO TURN WHEN IN THE IGNITION SWITCH. ITS AS IF IM PUTTING THE WRONG KEY IN THERE BUT I ONLY HAVE ONE VW SO THIS IS FOR SURE THE RIGHT KEY. THE CAR SQUEAKS EXTREMELY LOUD. ITS A REALLY LOUD SCREECHING SOUND AND IT ONLY HAPPENS WHEN I REVERSE. BOTH THINGS ONLY HAPPEN EVERY ONE OUT OF 10 TIMES OR SO.

Look up ODI 11278915 at NHTSA ↗

7
ODI 11265502

MY 2019 JETTA BEGAN EXPERIENCING BREAKING PROBLEMS IN LESS THAN 2 MONTHS AFTER PURCHASING THE VEHICLE. AFTER INITIAL START AND DRIVE AT IDLE, THE BREAKING PEDAL PRESSURE WAS ERRATIC AND CAUSING THE CAR TO SLAM TO A COMPLETE STOP. THIS CONDITION ONLY SEEMS TO OCCUR AT IDLE, AND I WAS TOLD AT BRINGING IT INTO SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE CONDITION CONTINUES TO EXIST AND BEGINNING IN JUNE, I BEGAN HAVING MULTIPLE CHECK ENGINE LIGHTS FOR A EVAP LEAK. NOW AT THE 7 REPAIRS AND HAVING MULTIPLE PARTS REPLACED, THE SERVI…

Look up ODI 11265502 at NHTSA ↗

ODI 11291183 · 9,500 mi

I WAS WAITING FOR A PARKING SPACE AND WAS PLACING THE CAR IN REVERSE TO GIVE MORE ROOM FOR THE PERSON TO BACK UP AND THE CAR WOULD NOT MOVE. I PUT THE CAR IN DRIVE AND AGAIN THE CAR WOULD NOT MOVE. I PLACED THE CAR IN PARK THEN BACK IN REVERSE AND THE CAR WOULD NOT MOVE. I AGAIN PUT THE CAR IN PARK, TURNED THE ENGINE OFF, RESTARTED THE CAR PUT THE CAR IN REVERSE AND THE CAR WENT IN REVERSE..THIS HAPPENED TO ME TWICE. THE OTHER INCIDENT WAS I WAS REVERSING OUT OF A PARKING SPOT AND THE VEHICLE BRAKES JAMMED ON..I CHECKED FOR VEHICLES/PEOPLE …

Look up ODI 11291183 at NHTSA ↗

ODI 11308514 · 200 mi

CAR MAKES GRINDING NOISE WHEN GOING BETWEEN 20-40MPH, EVERY CAR I TEST DROVE MADE THIS NOISE SO I ASSUMED IT WAS NORMAL. NOT AS LOUD IN THE SPORT MODE BUT NOTICABLE IN ECO MODE MORE. MY CAR HAS 4000 MILES ON IT. VW SAYS IT IS A NORMAL SOUND. ALSO BREAKS SQUEAL VERY LOUDLY WHEN BACKING UP, AGAIN THEY SAY NORMAL.

Look up ODI 11308514 at NHTSA ↗

3
ODI 11299547 · 10,000 mi

WHEN PUTTING MY CAR IN REVERSE AND BACKING OUT OF A SPOT BRAKES MAKE A HIGH PITCH RINGING. ALSO, WHEN PARKED MUFFLER/ TAIL PIPE ON THE LEFT SIDE, IT GURGLES AS IF WATER IS BOILING IN IT. CAR IS LESS THAN A YEAR OLD.

Look up ODI 11299547 at NHTSA ↗

ODI 11388748 · 367,000 mi

EMERGENCY BRAKE ENGAGES WHILE DRIVING THE CAR WITH NOTHING ELSE ON THE ROAD. DOOR LOCKED ON HER AND SHE HAD TO CLIMB THOUGHT THE PASSENGER SIDE DOOR. RECEIVED SEVERAL MORE MALFUNCTION ALERTS. TOOK THE CAR TO MY LOCAL DEALERSHIP (200 MILE ROUND TRIP). FIRST I WAS TOLD THE CODES WERE CAUSED BY A NON-VW DIAGNOSTICS COMPUTER. THEN, THEY SAID IT WAS A DEAD BATTERY IN THE FOB. THEN THEY SAID IT WAS BECAUSE THE CAR WAS FILTHY. IT WAS SNOWING AND I HAD JUST DRIVEN OVER 100 MILES THROUGH SNOW ON A SALTED ROAD. OF COURSE IT WAS DIRTY. BUT, IT WAS CLEAN W…

Look up ODI 11388748 at NHTSA ↗

ODI 11583416

The car is making a weird sound when I break. It sounds like liquid is moving around and another sound. The central caution off in my car and the airbags too

Look up ODI 11583416 at NHTSA ↗

—00
1
ODI 11746389

There was an intersection, I hit a car head on and no airbags went off

Look up ODI 11746389 at NHTSA ↗

Exterior Lighting
2
ODI 11185606 · 100 mi

FACTORY WIPERS RESULT IN STREAKING, REPLACED AT LESS THAN 5K MILES. PROBLEM ALLEVIATED. TYPICAL METALLIC GRINDING AT LOW SPEEDS, AS DESCRIBED BY OTHER REPORTS. PASSENGER LED HEADLIGHT RING EXCESSIVELY DIM. MULTIPLE SOURCES REPORT OPEN RECALL FOR THIS, HOWEVER, NO SOURCES INCLUDING DEALER AGREE MY VEHICLE IS INCLUDED. SEVERAL PEOPLE HAVE POINTED OUT MY FAULTY HEADLIGHT RING. REVIEW OF PHOTOS CONTAINING VEHICLE INDICATE HEADLIGHT ISSUE WAS NOT PRESENT AT PURCHASE. CAN NOT CONFIRM.

Look up ODI 11185606 at NHTSA ↗

ODI 11532844

Ignition system (available for inspection upon request) malfunctioned, which disallowed the engine from starting. After multiple attempts, the engine started and I was able to drive and indicate turns, but there was no dashboard display such as speed, gas level, etc. Since the first incident, this has happened 3 times. At one point while driving with no screen display, I forgot to turn off the option for the engine to stop when the car has come to a complete stop. When I stopped at a light, the engine stopped and I was unable to get it to start…

Look up ODI 11532844 at NHTSA ↗

18
ODI 11441979

dash goes dark a check engine start system comes up. I have no lights inside or outside no turn signals or brake lights no heat, the engine still runs and drives but with the windows not working I cannot use hand signals. I took it to a dealer in Bend Or they did not fix the problem. It happened again in Boise Id. that was fun.I called the dealer in Bend and have an Appointment the end of December does not help if it goes out again. This has happened several times since June? it is happening more and more

Look up ODI 11441979 at NHTSA ↗

ODI 11462219

Issue: 2019 VW Jetta, the problem first occurred at 46,000 miles and has occurred approximately 8 times while in operation both when at a full stop and in motion at speeds from 10 to 50mph. When this happens all electronics shut off, dashboard goes blank, to include turn signals, side and front warning indicators, head lights and brake lights. This appears to happen in elevated outside temperatures. The vehicle will still drive, however without any electronics, lights etc. Vehicle starts up again with full electronics after stopping and restar…

Look up ODI 11462219 at NHTSA ↗

ODI 11487705

As I was driving, all gauges went black. The vehicle continued to run until I came to a complete stop then the engine stopped. It would start for a few minutes. When it did it would shut down when I put it in gear. After letting it cool down, it started and I was able to get home. It still happens. Sometimes the lights will work when it happens other time they won't. I got it diagnosed and the could find any thing wrong. The check starter system warning comes on as well as ignition switch warning. It seems to happen during hot days.

Look up ODI 11487705 at NHTSA ↗

6
ODI 11462219

Issue: 2019 VW Jetta, the problem first occurred at 46,000 miles and has occurred approximately 8 times while in operation both when at a full stop and in motion at speeds from 10 to 50mph. When this happens all electronics shut off, dashboard goes blank, to include turn signals, side and front warning indicators, head lights and brake lights. This appears to happen in elevated outside temperatures. The vehicle will still drive, however without any electronics, lights etc. Vehicle starts up again with full electronics after stopping and restar…

Look up ODI 11462219 at NHTSA ↗

ODI 11484816

When going fast real quick the car start to smell like something is burning. My right light isn’t working right

Look up ODI 11484816 at NHTSA ↗

ODI 11530043

A minute after starting my car sitting in a hot parking lot, the entire car and engine shut off. A message popped up saying “please check starter system”. I looked this up and seems to be an extremely common issues with 2019 Jettas, and everyone has had issues with getting it fixed. Mechanics have said there’s “no issue” with the car because it won’t shut off every time. Some even had their cars shut off on the highway. My car has about 25,000 miles and is in great shape. I’m terrified to drive it for safety reasons, and I don’t have money to t…

Look up ODI 11530043 at NHTSA ↗

4
ODI 11516763

Vehicle parked under the sun, temperature reaching 85 degree, hotter inside the cabin. Vehicle started with no issues but "Check starter system" warning comes up and all the electrical component shut off its power, including all the gauge in the dashboard and radio. Headlight is not working as well after few min. Car drives (manual transmission) with no issues. When the car is placed under the shade/cools down, shows no problems. Some of owners reported the faulty ignition switch, part number 5Q1-905-865-A. Google search of "2019 Jetta check st…

Look up ODI 11516763 at NHTSA ↗

ODI 11527355

When the car sits in direct sunlight and the interior temperature raises above 100F, the car will start and all is well for a minute or so and then the ignition fails. Dash says check starter system and all gauges, clusters, infotainment system, interior and exterior lights turn off. The car thinks that it is off electronically but it still runs, shifts, and drives. Attached photo was taken after I left home, traveling on highway at ~55mph.

Look up ODI 11527355 at NHTSA ↗

ODI 11644221

Without any warning whatsoever the entire electrical system goes completely off while driving the vehicle after 5 mins of it being on. This means that the lights including blinker and brake lights go off, air conditioning stops, and the entire dashboard goes off. The engine is still able to run. I am able to use the gas and breaks but I do not know what my speed is or any other information that is typically available via the dashboard. I have tried to do a reset when the problem occurs but that does not help the situation. The safety of myself …

Look up ODI 11644221 at NHTSA ↗

0—
1
ODI 11484816

When going fast real quick the car start to smell like something is burning. My right light isn’t working right

Look up ODI 11484816 at NHTSA ↗

0
Fuel/Propulsion System
3
ODI 11277744 · 1,000 mi

2019 VW JETTA GTI AUTOBAHN MANUAL TRANSMISSION STALLS OR LOSES ENGINE POWER RANDOMLY. FOR ME, IT HAS HAPPENED SEVERAL TIMES IN 5TH OR 6TH GEAR WHEN TAKING MY FOOT OFF OF THE GAS AND COASTING, THE CAR WILL CHOKE AND FEELS AS THOUGH FUEL IS CUTOFF AND THE ENGINE CANNOT GENERATE POWER. THIS IS TEMPORARY, AND SHIFTING AGAIN AND GIVING A LITTLE GAS EVENTUALLY THINGS GO BACK TO NORMAL. HOWEVER, I'M CONCERNED SOMETHING IS MALFUNCTIONING AND MORE IMPORTANTLY AT HIGHWAY SPEEDS THIS COULD BE DANGEROUS AS IT'S SUDDEN AND EXPECTED.

Look up ODI 11277744 at NHTSA ↗

ODI 11329100 · 7,200 mi

I CURRENTLY DRIVE A 2019 VW JETTA GLI 6MT. MUCH LIKE OTHER CONCERNS REPORTED, MY VEHICLE HAS ENGINE CUTTING, MASSIVE ENGINE POWER LOSS DURING THE SUMMER RESULTING IN THE VEHICLE ALMOST STALLING, AND ROUGH IDLE. I COMPLETED THE MANDATORY RECALL BACK IN DECEMBER PER VW'S RECOMMENDATION THAT WAS SUPPOSED TO FIX EXACTLY THE CONCERNS I HAVE. THEY DO NOT. VOLKSWAGEN ADMITS THAT MY VEHICLE HAS WHAT IS REFERRED TO AS ENGINE TIMING RETARDATION. THEY HAVE BEEN UNABLE TO REPLICATE THE VEHICLE'S POWER LOSS, BUT SAYS THAT RUNNING ANYTHING LESS THAN PREMIUM …

Look up ODI 11329100 at NHTSA ↗

ODI 11719261

VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and progressively worsened. The most recent incident was on the afternoon…

Look up ODI 11719261 at NHTSA ↗

1
ODI 11595683

The first time stalling while I was driving the car was stalling in the middle of the road. The second time drove to work park the car when I went to start the car it wouldn't start.

Look up ODI 11595683 at NHTSA ↗

9
ODI 11196842 · 7,775 mi

CHECK OIL LEVEL LIGHT/WARNING BELL CAME ON. LET THE CAR COOL, WENT OUT TO CHECK THE OIL WITH THE DIPSTICK, WAS VERY LITTLE OIL IN THERE !WENT TO THE AUTO PARTS STORE , CHECKED IT AGAIN, AND THIS TIME THE OIL WAS BACK. CAR WAS OK FOR 2 DAYS THEN LIGHT CAME ON AGAIN.

Look up ODI 11196842 at NHTSA ↗

ODI 11209912 · 150 mi

VEHICLE IS RANDOMLY STALLING WHEN COMING TO A STOP AND THE VEHICLE MUST BE RESTARTED. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE IS IN GEAR, IF THE CLUTCH IS FULLY PRESSED TO THE FLOOR, OR IF THE VEHICLE IS IN NEUTRAL. THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR CONDITIONING IS TURNED ON. THE VEHICLE IS EITHER SLOWING TO A STOP OR HAS COME TO A COMPLETE STOP WHEN THIS HAPPENS. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE DRIVEWAY. I AM AFRAID THIS WILL HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT.

Look up ODI 11209912 at NHTSA ↗

ODI 11252149 · 400 mi

I OWN A 2019 MANUAL JETTA GLI 35 ANNIVERSARY. WHILE SLOWING DOWN TO A STOP LIGHT, STOP SIGN ETC.. THE ENGINE SHUTS OFF AT SLOW SPEEDS. CAR IS NOT EQUIPPED WITH START/STOP FEATURE DUE TO HAVIING A MANUAL TRANSMISSION. I HAVE TO START CAR BACK UP BEFORE TAKING BACK OFF FROM LIGHT. MAJOR RISK OF ME GETTING REAR ENDED AT A STOP LIGHT AND OR STOP SIGN. APPARENTLY VOLKSWAGEN CANNOT FIGURE OUT ISSUE. HAVE SEEN 100'S OF PEOPLE WITH BRAND NEW VW'S HAVING THIS PROBLEM.

Look up ODI 11252149 at NHTSA ↗

1
ODI 11672502

My 2019 Volkswagen Jetta cannot be refueled , gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership initially claimed there were “no codes,” but a video shows their technician confirming the EVAP code, disconnecting the EVAP system, and concluding the tank must be replaced. However, since the valve is a powered solenoid, unplugging the system wouldn't a…

Look up ODI 11672502 at NHTSA ↗

0
1
ODI 11484816

When going fast real quick the car start to smell like something is burning. My right light isn’t working right

Look up ODI 11484816 at NHTSA ↗

—0
Structure:Body
3
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11531816

Jan 2023-check engine light for oil came on-just had oil change November 21, 2022 and only went 3000 miles. No oil in engine so it was topped off at a local Volkswagon Satellite and inspected for leaks no leaks found. Mid Feb 2023 had to put 2 quarts oil in car and high pitch noise/humming coming from car when driving. Mar 2023 went to VW dealership and explained noise and oil. They said noise was bad wheel bearings and it was ok to drive until backorder came in to replace. Was told the oil consumption is normal for VW despite us telling the…

Look up ODI 11531816 at NHTSA ↗

0
3
ODI 11182044 · 9,500 mi

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEE…

Look up ODI 11182044 at NHTSA ↗

ODI 11397276 · 30,000 mi

BOUGHT CAR NEW MARCH 2020. BACK COVER OF DRIVER SIDE MIRROR CAME OFF IN APRIL 2020. JANUARY 15, 2021 WHILE DRIVING ON INTERSTATE AT 70 MPH. THE CAR BEGAN TO JERK AND SPUTTER. EVERY ATTEMPT TO ACCELERATE WOULD CAUSE THE CAR TO JERK MORE. AFTER EXITING THE INTERSTATE I WAS ABLE TO DRIVE 25 MPH TO NEAREST DEALERSHIP. I WAS TOLD CYLINDER 1 WAS DEAD AND OTHERS ARE MISFIRING. I HAVE SINCE BEEN TOLD THAT SOMETHING BROKE OFF AND WAS SUCKED INTO CYLINDER 1 DAMAGING CYLINDER 1. I HAVE BEEN WAITING FOR A NEW ENGINE SINCE JANUARY. I HAVE BEEN REPEATEDLY T…

Look up ODI 11397276 at NHTSA ↗

ODI 11531816

Jan 2023-check engine light for oil came on-just had oil change November 21, 2022 and only went 3000 miles. No oil in engine so it was topped off at a local Volkswagon Satellite and inspected for leaks no leaks found. Mid Feb 2023 had to put 2 quarts oil in car and high pitch noise/humming coming from car when driving. Mar 2023 went to VW dealership and explained noise and oil. They said noise was bad wheel bearings and it was ok to drive until backorder came in to replace. Was told the oil consumption is normal for VW despite us telling the…

Look up ODI 11531816 at NHTSA ↗

3
ODI 11183199 · 1,800 mi

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

Look up ODI 11183199 at NHTSA ↗

ODI 11185759

THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES

Look up ODI 11185759 at NHTSA ↗

ODI 11322826 · 6,000 mi

INTERIOR TRIM PIECE BELOW THE INFOTAINMENT CENTER IS DEFECTIVE. IT BEND OUTWARD LEAVING A 1 INCH GAP BETWEEN TRIM PIECE AND THE DASH. TAKEN TO VW DEALER AND IT IS COVERED UNDER WARRANTY FOR DEFECTIVE PIECE.

Look up ODI 11322826 at NHTSA ↗

1
ODI 11746389

There was an intersection, I hit a car head on and no airbags went off

Look up ODI 11746389 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Stalling or loss of power

81 mentions · 14.8% of complaints

Median mileage: 700 mi (54 usable records).

ODI 11184315 · 661 mi

MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.

Look up ODI 11184315 at NHTSA ↗

ODI 11208901 · 48 mi

MY VEHICLE, LIKE MANY OUT THERE HAS A GRINDING OR SCRAPING NOISE EMITTED DURING UPSHIFTING AT LESS THAN HIGHWAY SPEED. DURING THE NOISE, THE CAR HAS A SMALL LOSS OF POWER. IT SOUNDS AS THOUGH THE TRANSMISSION IS COMING APART. IT HAPPENS IN ALL MODES BUT IS MORE EVIDENT IN ECO MODE. THE DEALER IS PLAYING DUMB PRETENDING LIKE IT IS NOT AN ISSUE AND EVEN SAID THEY HAVE NOT HEARD OF IT BEFORE. THE CAR CAME OUT OF SERVICE WITH NO IMPROVEMENT.

Look up ODI 11208901 at NHTSA ↗

ODI 11209912 · 150 mi

VEHICLE IS RANDOMLY STALLING WHEN COMING TO A STOP AND THE VEHICLE MUST BE RESTARTED. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE IS IN GEAR, IF THE CLUTCH IS FULLY PRESSED TO THE FLOOR, OR IF THE VEHICLE IS IN NEUTRAL. THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR CONDITIONING IS TURNED ON. THE VEHICLE IS EITHER SLOWING TO A STOP OR HAS COME TO A COMPLETE STOP WHEN THIS HAPPENS. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE DRIVEWAY. I AM AFRAID THIS WILL HAPPEN IN THE MIDDLE OF AN INTERSECTION AND CAUSE AN ACCIDENT.

Look up ODI 11209912 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

52 mentions · 9.5% of complaints

Median mileage: 60,000 mi (22 usable records).

ODI 11265502

MY 2019 JETTA BEGAN EXPERIENCING BREAKING PROBLEMS IN LESS THAN 2 MONTHS AFTER PURCHASING THE VEHICLE. AFTER INITIAL START AND DRIVE AT IDLE, THE BREAKING PEDAL PRESSURE WAS ERRATIC AND CAUSING THE CAR TO SLAM TO A COMPLETE STOP. THIS CONDITION ONLY SEEMS TO OCCUR AT IDLE, AND I WAS TOLD AT BRINGING IT INTO SERVICE THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE CONDITION CONTINUES TO EXIST AND BEGINNING IN JUNE, I BEGAN HAVING MULTIPLE CHECK ENGINE LIGHTS FOR A EVAP LEAK. NOW AT THE 7 REPAIRS AND HAVING MULTIPLE PARTS REPLACED, THE SERVI…

Look up ODI 11265502 at NHTSA ↗

ODI 11271261 · 400 mi

2019 JETTA GLI WITH LESS THAN 500 MILES EQUIPPED WITH THE DSG (AUTOMATIC) TRANSMISSION - ENGINE STALLS OUT AS SOON AS THE SPEED OF THE VEHICLE REACHES 0MPH - WHETHER ON THE HIGHWAY (BUMPER TO BUMPER TRAFFIC), STOPPED AT RED LIGHTS, STOPPED AT STOP SIGNS, OR CHANGING GEAR TO REVERSE IN PARKING LOT OR STREET TO GET IN DRIVEWAY. THE STALLING HAPPENS REGARDLESS OF THE "AUTO STOP START" FEATURE BEING DISABLED OR ENABLED, AND HAPPENS APPROXIMATELY ONCE EVERY THREE OR MORE COMPLETE STOPS BUT USUALLY NOT FOR THE FIRST 3 WHEN THE CAR IS FIRST TURNED ON.…

Look up ODI 11271261 at NHTSA ↗

ODI 11386190 · 28,391 mi

STARTED VEHICLE IN MORNING WENT BACK INSIDE TO GRAB BAGS AND WATER WHILE CAR WARMED UP. CAME BACK AND SAT IN DRIVERS SEAT. CAR CENTER SCREEN NOTATED - AUTO/STOP ERROR AND CHECK ENGINE LIGHT ON. I PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY. NO BRAKES AT ALL. I HAD TO PUSH DOWN ON BRAKE PEDAL AS HARD AS I COULD TO STOP CAR. LUCKILY WAS NOT OUT OF DRIVEWAY. PUT CAR IN PARK AND TURNED OFF AND TURNED CAR BACK ON. SAME FAULTS CAME ON DASHBOARD AND SCREEN. AS WELL AS AIRBAG FAULT.

Look up ODI 11386190 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

11 mentions · 2.0% of complaints

Median mileage: 45,000 mi (7 usable records).

ODI 11144125 · 6,500 mi

AFTER PURCHASING MY VEHICLE 2019 JETTA AT THE END OF JUNE, I HAD TO HAVE MY TRANSMISSION LEAK FIXED AND THE TRANSMISSION REPAIRED FOR A LARGE LEAK. IT TOOK OVER 2 WKS TO GET THE CAR BACK. THEN FOR ABOUT A MONTH NOW, THE CAR HAS BEEN RUNNING ROUGH, NOT ACCELERATING WITHOUT A HUGE DELAY & JERKING. IT'S LIKE THE CAR IS IN NEUTRAL WHEN YOU TRY TO STEP ON THE GAS. THE DEALER SAID THEY HAVE TO SEND A REP OUT FROM VOLKSWAGEN TO INSPECT MY VEHICLE AND THEY HAVE NO IDEA HOW LONG THAT WILL TAKE SO I WILL HAVE THE LOANER VEHICLE INDEFINITELY. I CALLED VOL…

Look up ODI 11144125 at NHTSA ↗

ODI 11156413 · 6,000 mi

WELL AGAIN MY I HAD TO TAKE MY 2019 JETTA BACK TO LUNDE'S IN PEORIA, AZ. AFTER THE TRANSMISSION LEAK WAS FIXED IN AUGUST, I NOTICED ABOUT A MONTH LATER THE CAR WAS JERKING A LOT AND NOT ACCELERATING WHEN I HAD MY FOOT ON THE GAS PEDAL. ( LIKE WHEN YOU PUSH ON THE GAS, BUT DISCOVER YOUR CAR IS NEUTRAL AND NOT DRIVE.) THIS BECAME VERY DANGEROUS AND THE DELAY TIME WAS GETTING LONGER AND LONGER TO THE POINT WHERE IT WAS ABOUT HALF A MINUTE BEFORE IT WOULD ACCELERATE. OR WOULD BE ACCELERATING FINE THEN MID DRIVE OR WHEN TURNING, IT WOULD JUST STOP A…

Look up ODI 11156413 at NHTSA ↗

ODI 11397276 · 30,000 mi

BOUGHT CAR NEW MARCH 2020. BACK COVER OF DRIVER SIDE MIRROR CAME OFF IN APRIL 2020. JANUARY 15, 2021 WHILE DRIVING ON INTERSTATE AT 70 MPH. THE CAR BEGAN TO JERK AND SPUTTER. EVERY ATTEMPT TO ACCELERATE WOULD CAUSE THE CAR TO JERK MORE. AFTER EXITING THE INTERSTATE I WAS ABLE TO DRIVE 25 MPH TO NEAREST DEALERSHIP. I WAS TOLD CYLINDER 1 WAS DEAD AND OTHERS ARE MISFIRING. I HAVE SINCE BEEN TOLD THAT SOMETHING BROKE OFF AND WAS SUCKED INTO CYLINDER 1 DAMAGING CYLINDER 1. I HAVE BEEN WAITING FOR A NEW ENGINE SINCE JANUARY. I HAVE BEEN REPEATEDLY T…

Look up ODI 11397276 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

8 mentions · 1.5% of complaints

Median mileage: 15,960 mi (3 usable records).

ODI 11183080 · 6,500 mi

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO…

Look up ODI 11183080 at NHTSA ↗

ODI 11343433 · 15,960 mi

2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. …

Look up ODI 11343433 at NHTSA ↗

ODI 11584364

The steering lock has miraculously failed and several other individuals have made this complaint. VW advised this is a known issue but has not issued a recall to have this fixed. Instead, we are forced to pay thousands to fix their mistake when it came to manufacturing

Look up ODI 11584364 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

6 mentions · 1.1% of complaints

Median mileage: 47,196 mi (6 usable records).

ODI 11343433 · 15,960 mi

2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. …

Look up ODI 11343433 at NHTSA ↗

ODI 11386190 · 28,391 mi

STARTED VEHICLE IN MORNING WENT BACK INSIDE TO GRAB BAGS AND WATER WHILE CAR WARMED UP. CAME BACK AND SAT IN DRIVERS SEAT. CAR CENTER SCREEN NOTATED - AUTO/STOP ERROR AND CHECK ENGINE LIGHT ON. I PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY. NO BRAKES AT ALL. I HAD TO PUSH DOWN ON BRAKE PEDAL AS HARD AS I COULD TO STOP CAR. LUCKILY WAS NOT OUT OF DRIVEWAY. PUT CAR IN PARK AND TURNED OFF AND TURNED CAR BACK ON. SAME FAULTS CAME ON DASHBOARD AND SCREEN. AS WELL AS AIRBAG FAULT.

Look up ODI 11386190 at NHTSA ↗

ODI 11460061 · 6,000 mi

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 85 MPH, the vehicle experienced phantom braking, causing the vehicle to skid. The contact was afraid the vehicle would flip while driving at high speeds whenever the failure occurred. The dealer and Gunther Volkswagen Delray Beach (2401 N Federal Hwy, Delray Beach, FL 33483) were made aware of the failure but informed the contact that she needed to pay out-of-pocket for the diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or deale…

Look up ODI 11460061 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

5 mentions · 0.9% of complaints

Median mileage: 15,670 mi (1 usable records).

ODI 11374519

MY CAR IS BURNING OIL AND RUNNING VERY WELL BEFORE THE 10K RECOMMENDED INTERVALS. MY CAR IS ONLY 1 YEAR OLD AND EVERY MONTH I HAVE TO ADD A HALF A QUART OF OIL SO I DONT FORGET TO CHECK AND RUN OUT OF OIL AND GET THE OIL LIGHT. THERE ARE MANY COMPLAINTS ABOUT THIS VEHICLE BURNING OIL. VW SAYS ITS NORMAL TO RUN LOW AFTER 1000 MILES...?? HOW IS THIS ACCEPTABLE? LUCKILY I CHANGE MY OIL MORE FREQUENTLY THAN EVERY 10K MILES AND NOTICED IT WAS 2 QUARTS LOW.

Look up ODI 11374519 at NHTSA ↗

ODI 11378372

I HAVE ABOUT 14, 000 MILES ON THE CAR AND IT BURNS THROUGH ENGINE OIL VERY QUICKLY. SOMETIMES I CAN EVEN SMELL THE BURNING OIL. TWICE THE ADD OIL LIGHT HAS COME ONE. IT SEEMS THAT A CAR THIS NEW SHOULDN'T BURN OIL LIKE THIS. DEALER SAYS THIS IS NORMAL. COULD IT BE THAT THE OIL IS TOO THIN? I HAVE NO IDEA, BUT FRUSTRATING.

Look up ODI 11378372 at NHTSA ↗

ODI 11396318 · 15,670 mi

FEBRUARY 13 2021 I WAS DRIVING MY CAR BACK HOME FROM A HIKE GOING DOWN A GRID I HAD TO BREAK BECAUSE I WAS APPROACHING CARS AND MY WHEELS STARTED TO SHAKE. I TOOK MY CAR TO THE DEALERSHIP SHIP TO GET THE BREAKS INSPECTED EARLY MORNING. FOUR HOURS LATER I GET A CALL SAYING THAT MY BREAK PADS WERE BURNT AND THAT THE ROTORS WERE WARPING AND HAD HOT SPOTS. I'VE HAD THE CAR FOR ABOUT A YEAR AND THEY ARE BURNT ALREADY?? NOT EVEN MY DADS GMC THAT HE'S HAD FOR 7 YEARS HASN'T CHANGED THE BREAKS PADS SINCE HE BOUGHT IT. VW IS CHARGING ME $700+ TO CHANG…

Look up ODI 11396318 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

4 mentions · 0.7% of complaints

Median mileage: 367,000 mi (1 usable records).

ODI 11388748 · 367,000 mi

EMERGENCY BRAKE ENGAGES WHILE DRIVING THE CAR WITH NOTHING ELSE ON THE ROAD. DOOR LOCKED ON HER AND SHE HAD TO CLIMB THOUGHT THE PASSENGER SIDE DOOR. RECEIVED SEVERAL MORE MALFUNCTION ALERTS. TOOK THE CAR TO MY LOCAL DEALERSHIP (200 MILE ROUND TRIP). FIRST I WAS TOLD THE CODES WERE CAUSED BY A NON-VW DIAGNOSTICS COMPUTER. THEN, THEY SAID IT WAS A DEAD BATTERY IN THE FOB. THEN THEY SAID IT WAS BECAUSE THE CAR WAS FILTHY. IT WAS SNOWING AND I HAD JUST DRIVEN OVER 100 MILES THROUGH SNOW ON A SALTED ROAD. OF COURSE IT WAS DIRTY. BUT, IT WAS CLEAN W…

Look up ODI 11388748 at NHTSA ↗

ODI 11470188

My car battery would not start, nor would the car click over. The system kept saying “turn off infotainment center” or “drive car to charge batter” but this did not allow for the car to be turned on. Prior to this issue, I had to reset the car infotainment center due to it not recognizing a cd or a Bluetooth connected device. This is in addition to me having to get work done, since purchase, to repair dimming headlights, window functions and other “electrical” aspects

Look up ODI 11470188 at NHTSA ↗

ODI 11610175

I took my car for ignition switch recall but after one month I have same issue tge car won't start

Look up ODI 11610175 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

2 mentions · 0.4% of complaints

Median mileage: 4,900 mi (1 usable records).

ODI 11329999 · 4,900 mi

I HAVE A 2019 VW JETTA GLI BOUGHT NEW FROM VW DEALER. WHEN YOU FIRST START THE CAR IN THE MORNING OR AFTER ITS BEEN SITTING, BASICALLY COLD, IT IDLES VERY ROUGH. THE WHOLE CAR VIBRATES AND SHAKES. AFTER THE CAR WARMS UP THIS GOES AWAY. THE RIDE OF THE CAR FEELS LIKE THERE IS NO SUSPENSION. YOU FEEL EVERY BUMP IN THE ROAD. I HAVE NEVER GOTTEN MOTION SICK FROM A VEHICLE WHILE DRIVING. THIS CAR GIVES ME MOTION SICKNESS EVERY TIME I DRIVE IT. I HAVE HAD OTHERS DRIVE THE CAR AND REPORT THE SAY THING. I HAVE HAD PASSENGERS IN THE CAR AND THE…

Look up ODI 11329999 at NHTSA ↗

ODI 11672517

1. The car started making a rattle noise from inside the engine. Immediately stopped the car and contacted a mechanic , discovered that the bolts holding the cam shafts became loose and were hitting the timing belt cover. Upon further research, the dealer wasn't aware of said problem, however there are numerous VW customers experiencing the same problem. 2. EVAP CODE. EXPERIENCING STRONG GASOLINE SMELL INSIDE CARS, AND CAR HAS THE CHECK ENGINE LIGHT ON. dealer is aware of the problem, they said is the EVAP canister purge valve defecti…

Look up ODI 11672517 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b