U.S. public vehicle records

2010 Volkswagen ROUTAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

240 owner complaints analyzed

2 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2010 model year. Data updated: 2026-10-01 (October 1, 2026). 197 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 145 of 240 complaints (60.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	64	26.7%
Engine operation	54	22.5%
Braking behavior	44	18.3%
Steering behavior	42	17.5%
Transmission and shifting	17	7.1%
Fuel system concerns	2	0.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

145

Engine

Service Brakes

Steering

Unknown Or Other

Power Train

Electronic Stability Control (Esc)

Exterior Lighting

Electrical System: 145; Engine: 45; Service Brakes: 23; Steering: 23; Unknown Or Other: 18; Power Train: 16; Electronic Stability Control (Esc): 9; Exterior Lighting: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 42; 25,000 to 49,999: 23; 50,000 to 74,999: 39; 75,000 to 99,999: 38; 100,000 to 149,999: 45; 150,000 and above: 10

100,000 to 149,999 miles has the most reports with usable mileage (45). 43 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2010: 7; 2011: 22; 2012: 9; 2013: 15; 2014: 29; 2015: 31; 2016: 20; 2017: 27; 2018: 19; 2019: 19; 2020: 14; 2021: 11; 2022: 5; 2023: 7; 2024: 2; 2025: 2; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 64 complaint narratives. Engine operation appears in 54 complaint narratives. Braking behavior appears in 44 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10389619 · 2011-03-09 (March 9, 2011)

I PURCHASED A 2010 VW ROUTAN IN MAY 2010. I HAVE HAD MULTIPLE ISSUES WITH THE VEHICLE SINCE THAT TIME - ELECTRICAL ISSUES WITH THE SLIDING DOORS, TRANSMISSION NOT SHIFTING CORRECTLY, THE VEHICLE'S STRAINED ABILITY TO BACK UP WHEN STOPPED/PARKED ON A DECLINE. THE ONLY ISSUE WHICH HAS BEEN SATISFACTORILY ADDRESSED TO DATE IS THE SLIDING DOOR ELECTRICAL ISSUE. MY MOST PRESSING CONCERN, HOWEVER, INVOLVES A STALLING ISSUE WHICH OCCURS WITHOUT WARNING AND WITHOUT ANY PARTICULAR PATTERN. ON SEPTEMBER 2, 2010, WHILE TRAVELING ON THE INTERSTATE AT A…

Owner-reported narrative. 560 miles reported. Look up ODI 10389619 at NHTSA ↗

Owner report 10398128 · 2011-04-28 (April 28, 2011)

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF A RECALL. NHTSA CAMPAIGN RECALL NUMBER 11V151000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) WAS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10398128 at NHTSA ↗

Owner report 10332677 · 2010-05-28 (May 28, 2010)

THIS COMPLAINT IS REGARDING MY NEW 2010 VOLKSWAGEN ROUTAN, THE CAR IS UNDER TWO MONTHS OLD. THE ACCIDENT OCCURRED AFTER I PULLED INTO MY DRIVEWAY AND I PUT THE CAR IN PARK AND LEFT THE KEYS IN THE ENGINE BECAUSE I WAS GOING TO RUN INTO OPEN THE GARAGE.... I WANTED TO GET A PUPPY OUT OF THE REAR OF THE CAR FIRST SO I WENT AND STOOD BEHIND THE CAR BUT IT WAS LOCKED (CLEARLY IN PARKED.) I THEN WENT TO THE DRIVERS SIDE TO HIT THE UNLOCK SWITCH ON THE DOOR AND THE CAR STARTED REVERSING AND I WAS JUST CAUGHT REALLY OFF GUARD SO I TRIED TO JUMP IN…

Owner-reported narrative. Look up ODI 10332677 at NHTSA ↗

Owner report 10367104 · 2010-11-22 (November 22, 2010)

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT A CRASH WOULD RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RE-FLASHED AND THE ABS MODULE WAS REPLACED; THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER BUT HAD YET TO BE CONTACTED. THE FAILURE MILEAGE WAS 2,800.

Owner-reported narrative. 2,800 miles reported. Look up ODI 10367104 at NHTSA ↗

Owner report 10369603 · 2010-12-08 (December 8, 2010)

THE CAR FAILED TO SLOW DOWN OR STOP WHEN APPLYING PRESSURE TO BRAKES AT TRAFFIC LIGHT. HAD TO TURN IGNITION OFF IN ORDER TO HAVE CAR SLOW DOWN AND THAN EVENTUALLY STOP. ALSO FAILED TO BACK UP WHEN PRESSING GAS PEDAL AT FIRST AND THAN JUMPED INTO GEAR WHEN FOOT WAS RELEASED. THE CHECK ENGINE LIGHT WENT ON AND IT WAS TAKEN TO BE FIXED. THE CODES THAT CAME UP WERE PO731 AND PO935. WAITING ON PARTS TO COME IN. ALSO, THE TIRE SENSOR ON THE CAR WAS DEFECTIVE. I HAVE BEEN WAITING FOR 43 DAYS NOW. I HAVE ASKED FOR THE PARTS FROM VOLKSWAGEN NOW TO SAVE …

Owner-reported narrative. 7,438 miles reported. Look up ODI 10369603 at NHTSA ↗

Owner report 10356966 · 2010-09-22 (September 22, 2010)

TL* THE CONTACT OWNS 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE TRANSMISSION AND STEERING GOES OUT ON THE VEHICLE. THE VEHICLE WILL STOP WHILE DRIVING AT ANY SPEED AND THE STEERING WILL FAIL. IF THE VEHICLE IS TURNED OFF AND RE-STARTED THE TRANSMISSION WILL WORK, BUT THE VEHICLE WILL CONTINUE TO SHIFT VERY HARD AND THERE IS A LOUD BANGING SOUND AND IT FEELS LIKE SOMEONE HIT THE VEHICLE. THE VEHICLE GIVES NO WARNING BEFORE THE FAILURES OCCUR. THE DEALER HAS INSPECTED THE VEHICLE AND STATED THAT THEY CANNOT FIND ANY PROBLEMS WITH THE TR…

Owner-reported narrative. 659 miles reported. Look up ODI 10356966 at NHTSA ↗

Owner report 10359061 · 2010-10-04 (October 4, 2010)

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BEGAN ABNORMALLY PULLING TO THE RIGHT, CAUSING DIFFICULTY IN STEERING. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER TO HAVE A WHEEL ALIGNMENT PERFORMED AND TO HAVE THE TIRES ROTATED YET THE FAILURE PERSISTED. THE CONTACT STATED THERE WERE MANY COMPLAINTS ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL AS HIS WITH COMPLAINTS OF THE VEHICLE PULLING TO THE RIGHT INDEPENDENTLY. THE CONTACT WAS CONCERNED OF A POTENTIAL CRASH INVOLVED WITH THE FAILURE O…

Owner-reported narrative. 200 miles reported. Look up ODI 10359061 at NHTSA ↗

Owner report 10361903 · 2010-10-23 (October 23, 2010)

JUST OVER 2 MONTHS AFTER HAVING MY 2010 VW ROUTAN, ON AT LEAST 5 OCCASIONS I STARTED THE CAR AND IT IMMEDIATELY TURNED OFF. I ALSO NOTICED THE TRANSMISSION SEEMED TO BE STRUGGLING EVERY ONCE IN A WHILE. I EVENTUALLY TOOK THE CAR INTO THE DEALER SERVICE DEPARTMENT AND THEY TOLD ME THEY WERE UNABLE TO FIND ANYTHING WRONG. TODAY, WHICH IS ABOUT 1 WEEK SINCE GETTING THE CAR BACK FROM THE DEALER, I WAS DRIVING ON THE HIGHWAY WITH MY 3 KIDS IN THE BACK AND WHILE DRIVING THE ENGINE TURNED OFF WITH NO WARNING. IT WAS AS IF THE CAR WAS IN NEUTRAL AL…

Owner-reported narrative. 2,002 miles reported. Look up ODI 10361903 at NHTSA ↗

Owner report 11220888 · 2019-06-18 (June 18, 2019)

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED HATFIELD VOLKSWAGEN (1495 AUTO MALL DR, COLUMBUS, OH 43228, [phone removed]) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO A FUEL PUMP RELAY FAILURE. THE FAILURE MILEAGE WAS 80,000.*DT

Owner-reported narrative. 80,000 miles reported. Look up ODI 11220888 at NHTSA ↗

Owner report 11354495 · 2020-09-11 (September 11, 2020)

I WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY I WASN'T SERIOUSLY INJURED. THERE WAS NO WARNING. NO SERVICE ENGINE LIGHT. WITHIN A SPAN OF LESS THAN 2 YEARS IVE ALREADY REPLACED THE FUEL PUMP, THE BATTERY, AND THE ALTERNATOR IS STILL NEW AND UNDER WARRANTY. THE IGNITION/POWER WINDOWS FUSE CONSTANTLY NEEDS ADJUSTING SO I CAN ROLL MY WINDOW UP OR DOWN. ALL THE DASH LIGHTS COME ON RANDOMLY AS WELL. SOMETIMES THE WINDSHIELD WIPERS WOULD COME ON. NEVER HAD A VEHICLE DIE ON ME WHIL…

Owner-reported narrative. 132,000 miles reported. Look up ODI 11354495 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

240 unique complaints in this selection. Analysis snapshot: 2026-10-01.

82.1%Usable mileage197 / 240 records

100.0%Valid incident date240 / 240 records

100.0%Valid filing date240 / 240 records

100.0%Ordered incident and filing dates240 / 240 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012	2013	2014
Electrical System	00.0% No examples available for this selection.	14750.0% ODI 10288990 · 1,719 mi DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR Look up ODI 10288990 at NHTSA ↗	14560.4% ODI 10367104 · 2,800 mi TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT A CRASH WOULD RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RE-FLASHED AND THE ABS MODULE WAS REPLACED; THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER BUT HAD YET TO BE CONTACTED. THE FAILURE MILEAGE WAS 2,800. Look up ODI 10367104 at NHTSA ↗	11163.4% ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗	3961.9% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	228.6% ODI 10886240 · 9,500 mi ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS… Look up ODI 10886240 at NHTSA ↗	150.0% ODI 10897876 · 48,000 mi VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN … Look up ODI 10897876 at NHTSA ↗
Engine	00.0% No examples available for this selection.	7826.5% ODI 10481360 · 57,000 mi 10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR Look up ODI 10481360 at NHTSA ↗	4518.8% ODI 10459663 · 29,000 mi THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH… Look up ODI 10459663 at NHTSA ↗	4827.4% ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗	2133.3% ODI 10898509 · 78,000 mi TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. Look up ODI 10898509 at NHTSA ↗	342.9% ODI 11000862 · 74,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN ROUTAN. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHOOK, JERKED, AND MISFIRED WHILE THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK VOLKSWAGEN LOCATED AT 2861 W JEFFERSON ST JOLIET, IL 60435 [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. Look up ODI 11000862 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	3812.9% ODI 10461184 · 4,000 mi WE BOUGHT THIS VEHICLE IN APRIL OF 2009 BASED ON ALL OF THE "SAFETY FEATURES" AND AS IT TURNS OUT HAS BEEN ONE OF THE MOST UNSAFE VEHICLE I HAVE EVER OWNED. SINCE PURCHASE WE HAVE HAD THE ROTORS CUT 2X AND REPLACED ONCE DUE TO VIOLENT SHAKING IN FRONT END WHEN BRAKING AT ANY SPEED. THE FIRST TIME WE WERE TOLD THIS WAS DUE TO THE VEHICLES SITTING IN THE RAIN FOR A PERIOD OF TIME . WHAT ??? THAT MAY BE THE MOST AGGRAVATING OF ALL WHICH IS THAT VW WOULD RATHER ASSUME YOU ARE STUPID ENOUGH TO BELIEVE THAT. ANOTHER ISSUE HAS BEEN THAT THE HEAD UNIT … Look up ODI 10461184 at NHTSA ↗	239.6% ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗	158.6% ODI 10519965 · 8,000 mi WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING … Look up ODI 10519965 at NHTSA ↗	711.1% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	00.0% No examples available for this selection.	3411.6% ODI 10288990 · 1,719 mi DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR Look up ODI 10288990 at NHTSA ↗	239.6% ODI 10356966 · 659 mi TL* THE CONTACT OWNS 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE TRANSMISSION AND STEERING GOES OUT ON THE VEHICLE. THE VEHICLE WILL STOP WHILE DRIVING AT ANY SPEED AND THE STEERING WILL FAIL. IF THE VEHICLE IS TURNED OFF AND RE-STARTED THE TRANSMISSION WILL WORK, BUT THE VEHICLE WILL CONTINUE TO SHIFT VERY HARD AND THERE IS A LOUD BANGING SOUND AND IT FEELS LIKE SOMEONE HIT THE VEHICLE. THE VEHICLE GIVES NO WARNING BEFORE THE FAILURES OCCUR. THE DEALER HAS INSPECTED THE VEHICLE AND STATED THAT THEY CANNOT FIND ANY PROBLEMS WITH THE TR… Look up ODI 10356966 at NHTSA ↗	116.3% ODI 10421300 · 4,000 mi HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. … Look up ODI 10421300 at NHTSA ↗	812.7% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	00.0% No examples available for this selection.	165.4% ODI 10522951 · 63,000 mi WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OF… Look up ODI 10522951 at NHTSA ↗	166.7% ODI 10332677 THIS COMPLAINT IS REGARDING MY NEW 2010 VOLKSWAGEN ROUTAN, THE CAR IS UNDER TWO MONTHS OLD. THE ACCIDENT OCCURRED AFTER I PULLED INTO MY DRIVEWAY AND I PUT THE CAR IN PARK AND LEFT THE KEYS IN THE ENGINE BECAUSE I WAS GOING TO RUN INTO OPEN THE GARAGE.... I WANTED TO GET A PUPPY OUT OF THE REAR OF THE CAR FIRST SO I WENT AND STOOD BEHIND THE CAR BUT IT WAS LOCKED (CLEARLY IN PARKED.) I THEN WENT TO THE DRIVERS SIDE TO HIT THE UNLOCK SWITCH ON THE DOOR AND THE CAR STARTED REVERSING AND I WAS JUST CAUGHT REALLY OFF GUARD SO I TRIED TO JUMP IN… Look up ODI 10332677 at NHTSA ↗	179.7% ODI 10435306 MY SISTER BOUGHT A VW ROUTAN SE 2011 SIX MONTHS AGO. RECENTLY, WE HAVE EXPERIENCED A "SAFETY PROBLEM" WITH THE VEHICLE ESPECIALLY WHEN WE ARE TRYING PARK IT ON A (STEEP DOWNHILL) BETWEEN TWO CARS IN SAN FRANCISCO. WHEN THE TRANSMISSION IS PUT IN REVERSE AND THE DRIVER IS BACKING UP TO PARK BETWEEN THE TWO CARS ON A STEEP DOWNHILL, THE VW ROUTAN MOVES FORWARD APPROXIMATELY ONE FOOT PRIOR TO BACKING UP AND WE FEEL ABNORMAL VIBRATIONS IN THE TRANSMISSION/ENGINE. PLUS, IF YOU DO NOT PRESS ANY GAS WHEN THE TRANSMISSION IS PUT IN REVERSE, THE CAR ACT… Look up ODI 10435306 at NHTSA ↗	711.1% ODI 10577107 · 700 mi WE HAVE NOTICED THAT THE NEW CAR HAS BEING PROBLEM SHIFTING GEARS AND HAVE BEEN TAKING IT TO THE SHOP SEVERAL TIMES JUST TO BE TOLD THAT THEY DO NOT SEE ANY PROBLEMS. MAY 2013 WE HAVE RECEIVED A RECALL MENTIONING HARSH 1-3 UP SHIFTS AND ERROR IN THE TORQUE MANAGEMENT SOFTWARE, WHICH WILL APPLY MORE PRESSURE TO THE CLUTCH. WE TOOK IT IN AND WERE TOLD THEY HAVE NOT RECEIVED THE RECALL LETTER YET. AT SOME POINT THEY AGREED TO UPDATE THE SOFTWARE, HOWEVER THAT MADE THE PROBLEM WORSE. THE CAR IS NOT MOVING AND WHEN WE GIVE MORE GAS IT WILL ACCELERA… Look up ODI 10577107 at NHTSA ↗	228.6% ODI 11426930 · 128,000 mi The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (… Look up ODI 11426930 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	155.1% ODI 10267716 · 4,000 mi WE RECENTLY PURCHASED A 2009 VOLKSWAGEN ROUTAN SE WITH BOTH DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS. OUR 4 YEAR OLD SON WENT TO OPEN THE REAR PASSENGER SIDE DOOR BY PULLING ON THE HANDLE, AND AT THE SAME TIME MY HUSBAND WENT TO OPEN THE DOOR BY PUSHING THE "DOOR OPEN" BUTTON ON THE KEY. AS A RESULT OF THIS, THE DOOR ENDED UP CLOSING COMPLETELY, AND LATCHING, ON MY SON'S HAND. IT ALSO WOULD ONLY OPEN ONCE MY HUSBAND FORCEFULLY PULLED THE DOOR OPEN. OF COURSE HIS HAND IMMEDIATELY SWELLED UP AND WE VISITED THE EMERGENCY DEPARTMENT, HAD XRAY'… Look up ODI 10267716 at NHTSA ↗	187.5% ODI 10677066 · 51,186 mi THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI… Look up ODI 10677066 at NHTSA ↗	179.7% ODI 10836522 · 65,000 mi MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT. Look up ODI 10836522 at NHTSA ↗	711.1% ODI 10969276 · 97,000 mi THE PROBLEM STARTED WITH THE CAR NOT STARTING ON VARIOUS OCCASIONS. I JUST THOUGHT IT WAS A FLUKE. THEN IT DIED ON ME MULTIPLE TIMES WHILE DRIVING VARIOUS SPEEDS UPWARD OF 70 MPH. EVERYTHING WOULD TURN OFF AND THEN I WOULD PULL OVER AND IT WOULD START RIGHT BACK UP. UPON THOSE THINGS HAPPENING I DECIDED TO TAKE IT IN. AS I WAS HEADING HOME ON THE HIGHWAY GOING ABOUT 75 MPH THE CAR ACCELERATED WITHOUT ME TOUCHING THE GAS AND THEN THE TRANSMISSION DROPPED AND IT DIED. VERY SCARY. I TOOK IT IN AND THEY CONCLUDED THAT IT WAS SOMETHING TO DO WITH TH… Look up ODI 10969276 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	41.4% ODI 10481360 · 57,000 mi 10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR Look up ODI 10481360 at NHTSA ↗	41.7% ODI 10763450 · 90,000 mi IN APRIL 2015 THE CHECK ENGINE LIGHT CAME ON IN MY 2010 VW ROUTAN, MAYBE A WEEK OR SO LATER IT STARTED TO STALL WHILE I WAS DRIVING IT. I TOOK IT TO AN IMPORT DEALER LOCALLY TO HAVE IT LOOKED AT AND WAS TOLD THAT THE EGR VALVE WAS BAD. THEY REPLACED IT, WHICH COST ME $400, AND PUT A NEW GAS CAP ON IT. IN JULY THE ENGINE LIGHT CAME ON AGAIN, HAD THE CODES RUN AT A PARTS STORE AND IT WAS THE EGR VALVE AGAIN. TOOK IT BACK TO THE SHOP THAT DID THE FIRST REPAIR BECAUSE IT STILL HAD A PARTS AND LABOR WARRANTEE WITH THEM. THEY REPLACED IT AGAIN. NOW, … Look up ODI 10763450 at NHTSA ↗	3922.3% ODI 10626580 · 60,000 mi 7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I… Look up ODI 10626580 at NHTSA ↗	812.7% ODI 11041088 · 60,800 mi TAKATA RECALL. HAVING PROBLEMS STARTING VAN ON FIRST TRY. VAN WILL STALL A FEW TIMES BEFORE STARTING. SOMETIMES THE BATTERY IS DRAIN. BATTERY HAS BEEN TESTED=GOOD! THIS HAS BEEN HAPPENING FOR 3 MONTHS. I AFTER READING AND RESEARCHING I COME TO A CONCLUSION THAT IT IS THE TIPM FUEL RELAY! Look up ODI 11041088 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	124.1% ODI 10639576 · 54,694 mi WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT W… Look up ODI 10639576 at NHTSA ↗	93.8% ODI 10818389 · 64,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE ESP WARNING INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000. Look up ODI 10818389 at NHTSA ↗	126.9% ODI 10819083 · 20,000 mi INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI… Look up ODI 10819083 at NHTSA ↗	11.6% ODI 11154490 · 70,000 mi TIPM - THE TIPM IN THE ROUTAN HAS BEEN NOTED AS MALFUNCTIONING ON MANY ONLINE FORUMS. MY TIPM MALFUNCTIONED AND MY VEHICLE SUDDENLY STOP ON A HIGHWAY WHILE DRIVING. THIS IS VERY DANGEROUS. Look up ODI 11154490 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	50,000–108,750 mi	79,650 mi	114	ODI 10367104 · 2,800 mi TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT A CRASH WOULD RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RE-FLASHED AND THE ABS MODULE WAS REPLACED; THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER BUT HAD YET TO BE CONTACTED. THE FAILURE MILEAGE WAS 2,800. Look up ODI 10367104 at NHTSA ↗ ODI 10389619 · 560 mi I PURCHASED A 2010 VW ROUTAN IN MAY 2010. I HAVE HAD MULTIPLE ISSUES WITH THE VEHICLE SINCE THAT TIME - ELECTRICAL ISSUES WITH THE SLIDING DOORS, TRANSMISSION NOT SHIFTING CORRECTLY, THE VEHICLE'S STRAINED ABILITY TO BACK UP WHEN STOPPED/PARKED ON A DECLINE. THE ONLY ISSUE WHICH HAS BEEN SATISFACTORILY ADDRESSED TO DATE IS THE SLIDING DOOR ELECTRICAL ISSUE. MY MOST PRESSING CONCERN, HOWEVER, INVOLVES A STALLING ISSUE WHICH OCCURS WITHOUT WARNING AND WITHOUT ANY PARTICULAR PATTERN. ON SEPTEMBER 2, 2010, WHILE TRAVELING ON THE INTERSTATE AT A… Look up ODI 10389619 at NHTSA ↗ ODI 10394007 · 8,100 mi DEATH & INJURY RISK! VOLKSWAGEN 2010 ROUTAN SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY AT 65MPH. THIS HAS HAPPEN MORE THAN A FEW TIMES. TODAY IS THE LAST STRAW AS I WAS DRIVING ON THE HIGHWAY WITH MY KIDS. I BARELY SURVIVE THE INCIDENT. I HAVE BEEN TAKING THE VEHICLE TO VW SERVICE MULTIPLE TIMES. I KEEP GETTING THE RUNAROUND AND THEY SAY THE VEHICLE IS FINE AS THEY CANNOT REPRODUCE THE ISSUE. I GUESS MY KIDS' LIVES ARE NOT IMPORTANT TO VW. THE VAN IS BRAN NEW AND ONLY HAS 8K MILES. VW SAID THAT THEY COULD NOT DO ANYTHING AND THE ONLY ADVI… Look up ODI 10394007 at NHTSA ↗
Engine	44,000–105,000 mi	77,000 mi	37	ODI 10459663 · 29,000 mi THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH… Look up ODI 10459663 at NHTSA ↗ ODI 10507436 · 40,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. TR UPDATED 06/18/13LJ UPDATED 06/25/2013 JS Look up ODI 10507436 at NHTSA ↗ ODI 10507489 · 33,100 mi TL THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE TRAVELING 72 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,100. Look up ODI 10507489 at NHTSA ↗
Service Brakes	47,000–114,050 mi	75,250 mi	20	ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗ ODI 10505990 · 26,000 mi 2010 ROUTAN WITH 26K MILES PULLS TO THE RIGHT AND MOST LIKELY HAS DONE SO SINCE I BOUGHT IT SINCE THE TIRES NEED REPLACING. THE BRAKES HAVE BEEN REPLACED AT 18K AND NOW NEED TO BE DONE AGAIN. VW DENIES THERE IS AN ISSUE WITH VEHICLES PULLING TO THE RIGHT. OPENED CASE 130240300 WITH VW. THEY REFUSE TO COVER THE COST TO DIAGNOSE THE CAUSE OF THE PULLING AND TIRE WEAR. RECALL NEEDS TO BE ISSUED I HAVE SEEN NUMEROUS POSTINGS WITH THE SAME ISSUE ONLINE. TR Look up ODI 10505990 at NHTSA ↗ ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. TR Look up ODI 10554579 at NHTSA ↗
Steering	44,000–127,500 mi	98,000 mi	20	ODI 10356966 · 659 mi TL* THE CONTACT OWNS 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE TRANSMISSION AND STEERING GOES OUT ON THE VEHICLE. THE VEHICLE WILL STOP WHILE DRIVING AT ANY SPEED AND THE STEERING WILL FAIL. IF THE VEHICLE IS TURNED OFF AND RE-STARTED THE TRANSMISSION WILL WORK, BUT THE VEHICLE WILL CONTINUE TO SHIFT VERY HARD AND THERE IS A LOUD BANGING SOUND AND IT FEELS LIKE SOMEONE HIT THE VEHICLE. THE VEHICLE GIVES NO WARNING BEFORE THE FAILURES OCCUR. THE DEALER HAS INSPECTED THE VEHICLE AND STATED THAT THEY CANNOT FIND ANY PROBLEMS WITH THE TR… Look up ODI 10356966 at NHTSA ↗ ODI 10359061 · 200 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BEGAN ABNORMALLY PULLING TO THE RIGHT, CAUSING DIFFICULTY IN STEERING. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER TO HAVE A WHEEL ALIGNMENT PERFORMED AND TO HAVE THE TIRES ROTATED YET THE FAILURE PERSISTED. THE CONTACT STATED THERE WERE MANY COMPLAINTS ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL AS HIS WITH COMPLAINTS OF THE VEHICLE PULLING TO THE RIGHT INDEPENDENTLY. THE CONTACT WAS CONCERNED OF A POTENTIAL CRASH INVOLVED WITH THE FAILURE O… Look up ODI 10359061 at NHTSA ↗ ODI 10359146 · 4 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN PULLING INTO THE RIGHT DIRECTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE IDENTICAL FAILURE. A FRONT END ALIGNMENT WAS PERFORMED TWICE AND THE REAR AXLE WAS ALSO REPLACED. THE FAILURE PERSISTED FOLLOWING REPAIRS. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4. Look up ODI 10359146 at NHTSA ↗
Unknown Or Other	52,140–148,100 mi	78,369 mi	10	ODI 10677066 · 51,186 mi THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI… Look up ODI 10677066 at NHTSA ↗ ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 10873031 · 55,000 mi VW ROUTAN DOES NOT START SOMETIMES. ONE DAY IT STARTS, AND OTHER DAY IT DOES NOT. THE COMPUTER DIAGNOSIS DOES NOT DETECT ANY PROBLEM. Look up ODI 10873031 at NHTSA ↗
Power Train	23,456–108,000 mi	50,000 mi	13	ODI 10423967 · 18,000 mi WAS DRIVING ON A FREEWAY WITH A BABY WHEN THE CAR WILL NOT MOVE FORWARD WHILE RUNNING AT 60MPH. VERY DANGEROUS ESPECIALLY WITH A BABY. THE CAR WAS ALSO BACKING UP IF WE DO NOT STEP ON THE HANDBRAKE. THE PREVIOUS DAY BROUGHT THE CAR TO THE DEALER BECAUSE I TOLD THEM THAT THE CAR WILL NOT MOVE EVEN IF I STEP ON THE GAS AND THE ENGINE LIGHT IS ON. ALSO TOLD THEM TO CHECK THOROUGHLY BECAUSE I AM GOING ON A ROADTRIP. THEY CALLED AND SAID THE CAR DOES NOT HAVE A PROBLEM. I FOUND OUT THAT VOLKSWAGEN HAS AN ISSUE WITH TRANSMISSION. SERVICE CENTER… Look up ODI 10423967 at NHTSA ↗ ODI 10440234 · 6,000 mi AUGUST 11, 2010 THE CHECK ENGINE LIGHT WAS ONE. CODES P0038 AND P0032 FOR 02 SENSOR FAULTS POPULATED. THE CODES WERE CLEARED. WE WERE WITHOUT THE USE OF OUR VEHICLE FOR APPROXIMATELY DAY. SEPTEMBER 13, 2010 THE CHECK ENGINE LIGHT CONTINUED TO COME ON. THE GROUNDS WERE TIGHTENED AND THE VEHICLE WAS TEST DRIVEN. A LOANER/RENTAL VEHICLE WAS ISSUED FOR APPROXIMATELY 2 DAYS. DECEMBER 3, 2010 THE CHECK ENGINE LIGHT WAS STILL COMING ON AND OFF. CHECK AND FOUND FAULT CODES STORED FOR REAR 02 SENSOR. THE FAULTY REAR 02 SENSOR WAS REPLACED. A LOANE… Look up ODI 10440234 at NHTSA ↗ ODI 10480626 · 38,000 mi THE FIRST INCIDENT OCCURRED 8/22/2012. THE TRANSMISSION WENT OUT. THE CAR WOULD NOT DRIVE AND WOULD REV. HAD TO BE TOWED. BEARINGS IN THE TRANSMISSION WERE REPLACED. 9/22/12. THE TRANSMISSION WENT OUT AGAIN. WAS GOING UP HILL AND THE TRANSMISSION WOULD REV AND NOT CLICK INTO GEAR. HAD TO HAVE THE CAR TOWED 200 MILES BACK HOME. WAS TOLD BY THE DEALERSHIP MY TRANSMISSION BLEW UP. THEY REPLACED. THE TRANSMISSION. GOT IT BACK. STILL WASN'T DRIVING RIGHT IT WAS VIBRATING AND MAKING A NOISE. I INSISTED IT WAS NOT CORRECT TOOK THEM A WEEK TO F… Look up ODI 10480626 at NHTSA ↗
Electronic Stability Control (Esc)	84,000–149,134 mi	115,295 mi	8	ODI 10818389 · 64,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE ESP WARNING INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000. Look up ODI 10818389 at NHTSA ↗ ODI 11033333 · 100,590 mi VAN WARNING LIGHTS COME ON WITHOUT NOTICE; WHEN DRIVEN INSTRUMENT PANEL LIGHTS FLICKER AND DIM, AUDIO SYSTEM CUTS OFF AND ON WHILE DRIVING. WAS TAKEN TO DEALER AND HAD TIPM WAS REPLACED AND ISSUE STILL PERSISTS. Look up ODI 11033333 at NHTSA ↗ ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗
Exterior Lighting	Too few reports for a range	88,500 mi	4 (sparse)	ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗ ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 11075630 · 99,000 mi THE TOTALLY INTEGRATED POWER MODULE (TIPM) IS DEFECTIVE CAUSING THE VEHICLE TO STALE WHILE IN-MOTION RESULTING IN LOSS OF POWER STEERING AND BRAKING AND NEAR MISSES. THIS HAS OCCURRED WHILE VEHICLE WAS IN TRANSIT UP TO 45 MILES PER HOUR. THE VEHICLE'S DVD SYSTEM STOPPED WORKING. THE VEHICLE HAS FAILED TO START. ALSO, WHILE MAKING TURNS, FROM A STOPPED POSITION, THE VEHICLE HAS STALED RESULTING IN NEAR MISSES WITH ONCOMING TRAFFIC. WHILE STARTING THE VEHICLE, THE INTERIOR LIGHTS WOULD FLASH WHILE FAILING TO CRANK START. THE STALING WHILE I… Look up ODI 11075630 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11624687 I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into acces… Look up ODI 11624687 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11639386 On 01/24/25 around 9pm I was leaving a friend house headed home. I took the i76 route home because it's faster. As I'm getting off on my exit, coming up on the first stop sign I start pressing down on the break pedal and all of a sudden the car engine shuts off and comes to a sudden seizure like halt. I put on my hazards lights instantly, put the car in park and proceeded to to start the car again. After like 10 failed start attempts. I decided to give it a rest and that's when I realized that there key would not come out the ignition, I had to… Look up ODI 11639386 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11653263 · 100,000 mi The contact was helping her friend who owns a 2010 Volkswagen Routan. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the check engine and stability control warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that the vehicle was built by another manufacturer. The contact was then referred to another dealer. The contact was advised by the 2nd dealer that the vehicle should be taken… Look up ODI 11653263 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11712238 The contact owns a 2010 Volkswagen Routan. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. In addition, the contact stated that the turn signal and the speed control failed to function as designed. The vehicle was taken to an independent mechanic. The failure was troubleshooted; however, the failure was not diagnosed. In addition, the vehicle was taken to the dealer, and the failure was not diagnosed. The contact stated that neither the independent mechanic nor the dealer was… Look up ODI 11712238 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2013: 1 complaints · 2014: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2013	0	0	1
2014	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2013	7	0	0
2014	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Service Brakes	Steering	Unknown Or Other	Power Train	Electronic Stability Control (Esc)	Exterior Lighting
Electrical System	—	16 ODI 10459663 · 29,000 mi THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH… Look up ODI 10459663 at NHTSA ↗ ODI 10481353 WE WHERE DRIVING ON THE EXPRESSWAY(FREEWAY) AND THE VEHICLE SHUT DOWN ON US FROM 65-0 IN SECONDS, IT TOOL ABOUT A MINUTE AND IT CAME BACK UP THIS HAPPENED ABOUT 3-4 TIMES . ABOUT A MONTH LATER IT ID THE SAME THIS TIME WHEN WE FIRST TURNED ON THE VAN. ABOUT MARCH TIME FRAME THE VAN WOULD NOT START ANYMORE AFTER A LONG TRIP AWAY FROM HOME THE CABLES HAD BEEN ERODED AND SEVERELY DAMAGED TO THE POINT OF NO POWER GOING TO THE VAN. THE DEALER REPLACED THE ELECTRIC CABLES BUT ABOUT 1 1/2 MONTHS LATER THE SAME EROSION STARTED TO HAPPEN. WE CONTINUED TO… Look up ODI 10481353 at NHTSA ↗ ODI 10508527 · 12,000 mi I WAS MAKING A LEFT TURN IN MY 2010 VOLKSWAGEN ROUTAN VIN# [XXX] ONTO A BUSY STREET AND CAR SUDDENLY STALLED OUT. I LOST POWER STEERING AND NEARLY JUMPED THE CURB AND HIT A WOMAN WITH A BABY STROLLER. I HAD MY 3 KIDS WITH ME IN THE CAR AGES 5, 4, AND 1. CAR STARTED BACK UP RIGHT AWAY. THIS PROBLEM HAPPENED ONCE BEFORE WHEN I WAS DRIVING STRAIGHT AT ABOUT 30MPH ON A RESIDENTIAL STREET BUT I THOUGHT IT WAS A FREAK INCIDENT SINCE THE CAR WAS BRAND NEW WITH BARELY 10,000 MILES ON IT. THIS TIME IT NEARLY COST PEOPLE THEIR LIVES. I TOOK IT TO T… Look up ODI 10508527 at NHTSA ↗	9 ODI 10883101 · 70,500 mi CAR FLASHES ABS ESP SKID CONTROL MONITOR, SHUTS CAR OFF WHILE DRIVING. GOES BACK OFF, DOES IT AGAIN.LOCKS THE CAR, WON'T START, THEN STARTS A BIT LATER. COOLING SYSTEM , HEATER HOSE ISSUES, BRAKE ISSUES, CRUISE CONTROL SHUTS OFF RANDOMLY. COULD KILL SOMEONE. INTERNET SEARCH ESP VOLKSWAGENDDEFECT.COMVOLKSWAGEN_ROUTAN_PROBLEMS.HTM ALL EXACTLY WHAT I HAVE EXPERIENCED SINCE PURCHASING THIS VEHICLE A YEAR AGO. AFRAID TO DRIVE IT. UPDATED 04/05/2017 *JS Look up ODI 10883101 at NHTSA ↗ ODI 10899389 · 100,000 mi I AM WRITING TO ADDRESS A SAFETY ISSUE I HAVE WITH MY VEHICLE, A 2010 VOLKSWAGEN ROUTAN. MY HUSBAND AND I PURCHASED THIS CAR LAST YEAR AND SHORTLY AFTER ITS PURCHASE STARTED TO EXPERIENCE ELECTRICAL ISSUES WITH THE VEHICLE. THESE ISSUES INCLUDED WARNING LIGHTS ON THE DASH ILLUMINATING, POWER FAILURES OF THE DASH BOARD GAUGES (SPECIFICALLY THE SPEED GAUGE) AND RADIO, AND MOST ALARMINGLY THE CAR WOULD COMPLETELY STALL AND LOSE POWER. THIS ISSUE OF LOSING POWER TO THE ENTIRE CAR HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION AND WHILE IT HAS BEEN ST… Look up ODI 10899389 at NHTSA ↗ ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	9 ODI 10839827 · 50,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE ELECTRICAL SYSTEMS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. Look up ODI 10839827 at NHTSA ↗ ODI 11076779 · 130,000 mi 2010 VOLKSWAGON ROUTAN HAS STOPPED IN MID TRAFFIC GOING 30-40 MPH ON A BUSY ROAD. LIGHTS AND AUDIO HAVE FLICKERED, THEN TURN OFF. CAR SPONTANEOUSLY STARTS AND STOPS ANY GIVEN TIME IN MOTION AND STANDING STILL, AND CANNOT BE JUMPED TO REVIVE. HAVE BEEN IN THE CAR WITH MY CHILDREN AND HAVE HAD IT STOP IN THE MIDDLE OF THE ROAD. WE HAVE HAD IT LESS THAN A YEAR, COMPLETELY UNSAFE. TOLD THE EXACT RECALL DOESN'T APPLY TO MY VIN#. Look up ODI 11076779 at NHTSA ↗ ODI 11163512 · 114,000 mi MY VAN SHUT DOWN WHILE DRIVING AGAIN. I WAS SLOWING DOWN TO A STOP AT A LIGHT AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES. Look up ODI 11163512 at NHTSA ↗	10 ODI 10677066 · 51,186 mi THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI… Look up ODI 10677066 at NHTSA ↗ ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 10981131 · 163,100 mi WHILE OPERATING THE VEHICLE THE CAR STALLED AN SIMPLY STOPPED IN THE MIDDLE OF DRIVING. COMPLETELY RIDICULOUS, VERY DANGEROUS! YOUR WEBSITE STATES THAT VEHICLES SAME YEAR, MAKE AND MODEL AND MANFU DATE THEVSAME HAVE RECALLS FOR EXACT SAME ISSUE. THIS IS URGENT. THIS COULD CAUSE THE DEATH OF ME OR MY FAMILY. IT MUST BE FIXED BY VW, ESPECIALLY WHEN RECALLS ARE THERE FOR SOME. Look up ODI 10981131 at NHTSA ↗	3 ODI 10423967 · 18,000 mi WAS DRIVING ON A FREEWAY WITH A BABY WHEN THE CAR WILL NOT MOVE FORWARD WHILE RUNNING AT 60MPH. VERY DANGEROUS ESPECIALLY WITH A BABY. THE CAR WAS ALSO BACKING UP IF WE DO NOT STEP ON THE HANDBRAKE. THE PREVIOUS DAY BROUGHT THE CAR TO THE DEALER BECAUSE I TOLD THEM THAT THE CAR WILL NOT MOVE EVEN IF I STEP ON THE GAS AND THE ENGINE LIGHT IS ON. ALSO TOLD THEM TO CHECK THOROUGHLY BECAUSE I AM GOING ON A ROADTRIP. THEY CALLED AND SAID THE CAR DOES NOT HAVE A PROBLEM. I FOUND OUT THAT VOLKSWAGEN HAS AN ISSUE WITH TRANSMISSION. SERVICE CENTER… Look up ODI 10423967 at NHTSA ↗ ODI 10440234 · 6,000 mi AUGUST 11, 2010 THE CHECK ENGINE LIGHT WAS ONE. CODES P0038 AND P0032 FOR 02 SENSOR FAULTS POPULATED. THE CODES WERE CLEARED. WE WERE WITHOUT THE USE OF OUR VEHICLE FOR APPROXIMATELY DAY. SEPTEMBER 13, 2010 THE CHECK ENGINE LIGHT CONTINUED TO COME ON. THE GROUNDS WERE TIGHTENED AND THE VEHICLE WAS TEST DRIVEN. A LOANER/RENTAL VEHICLE WAS ISSUED FOR APPROXIMATELY 2 DAYS. DECEMBER 3, 2010 THE CHECK ENGINE LIGHT WAS STILL COMING ON AND OFF. CHECK AND FOUND FAULT CODES STORED FOR REAR 02 SENSOR. THE FAULTY REAR 02 SENSOR WAS REPLACED. A LOANE… Look up ODI 10440234 at NHTSA ↗ ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗	7 ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗ ODI 11033333 · 100,590 mi VAN WARNING LIGHTS COME ON WITHOUT NOTICE; WHEN DRIVEN INSTRUMENT PANEL LIGHTS FLICKER AND DIM, AUDIO SYSTEM CUTS OFF AND ON WHILE DRIVING. WAS TAKEN TO DEALER AND HAD TIPM WAS REPLACED AND ISSUE STILL PERSISTS. Look up ODI 11033333 at NHTSA ↗ ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	7 ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 11075630 · 99,000 mi THE TOTALLY INTEGRATED POWER MODULE (TIPM) IS DEFECTIVE CAUSING THE VEHICLE TO STALE WHILE IN-MOTION RESULTING IN LOSS OF POWER STEERING AND BRAKING AND NEAR MISSES. THIS HAS OCCURRED WHILE VEHICLE WAS IN TRANSIT UP TO 45 MILES PER HOUR. THE VEHICLE'S DVD SYSTEM STOPPED WORKING. THE VEHICLE HAS FAILED TO START. ALSO, WHILE MAKING TURNS, FROM A STOPPED POSITION, THE VEHICLE HAS STALED RESULTING IN NEAR MISSES WITH ONCOMING TRAFFIC. WHILE STARTING THE VEHICLE, THE INTERIOR LIGHTS WOULD FLASH WHILE FAILING TO CRANK START. THE STALING WHILE I… Look up ODI 11075630 at NHTSA ↗ ODI 11118664 · 109,824 mi DRIVING AT ANY GIVEN TIME THE HEADLIGHTS TURN OFF AND DO NOT COME ON. STOP AND RESTART CAR AND STILL DO NOT TURN ON. THE HIGH BEAMS OR THE LOW BEAMS. THEY WILL NOT SWITCH ON. THEY COME ON FOR A FEW SECONDS AND THEN TURN OFF. WILL TURN OFF AS WE ARE DRIVING AND WE ARE NO LONGER VISIBLE TO OTHER CARS. Look up ODI 11118664 at NHTSA ↗
Engine	16 ODI 10459663 · 29,000 mi THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH… Look up ODI 10459663 at NHTSA ↗ ODI 10481353 WE WHERE DRIVING ON THE EXPRESSWAY(FREEWAY) AND THE VEHICLE SHUT DOWN ON US FROM 65-0 IN SECONDS, IT TOOL ABOUT A MINUTE AND IT CAME BACK UP THIS HAPPENED ABOUT 3-4 TIMES . ABOUT A MONTH LATER IT ID THE SAME THIS TIME WHEN WE FIRST TURNED ON THE VAN. ABOUT MARCH TIME FRAME THE VAN WOULD NOT START ANYMORE AFTER A LONG TRIP AWAY FROM HOME THE CABLES HAD BEEN ERODED AND SEVERELY DAMAGED TO THE POINT OF NO POWER GOING TO THE VAN. THE DEALER REPLACED THE ELECTRIC CABLES BUT ABOUT 1 1/2 MONTHS LATER THE SAME EROSION STARTED TO HAPPEN. WE CONTINUED TO… Look up ODI 10481353 at NHTSA ↗ ODI 10508527 · 12,000 mi I WAS MAKING A LEFT TURN IN MY 2010 VOLKSWAGEN ROUTAN VIN# [XXX] ONTO A BUSY STREET AND CAR SUDDENLY STALLED OUT. I LOST POWER STEERING AND NEARLY JUMPED THE CURB AND HIT A WOMAN WITH A BABY STROLLER. I HAD MY 3 KIDS WITH ME IN THE CAR AGES 5, 4, AND 1. CAR STARTED BACK UP RIGHT AWAY. THIS PROBLEM HAPPENED ONCE BEFORE WHEN I WAS DRIVING STRAIGHT AT ABOUT 30MPH ON A RESIDENTIAL STREET BUT I THOUGHT IT WAS A FREAK INCIDENT SINCE THE CAR WAS BRAND NEW WITH BARELY 10,000 MILES ON IT. THIS TIME IT NEARLY COST PEOPLE THEIR LIVES. I TOOK IT TO T… Look up ODI 10508527 at NHTSA ↗	—	7 ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. *TR Look up ODI 10554579 at NHTSA ↗ ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗	5 ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗ ODI 11141053 · 106,000 mi MY VAN HAS SHUT OFF TWICE NOW WHILE DRIVING. BOTH EVENTS HAVE OCCURRED WHILE TURNING RIGHT, AT A SLOW SPEED ON CITY STREETS (ONE TIME WITH MY CHILDREN IN THE VEHICLE). I LOSE POWER STEERING AND BRAKES AND THE ENGINE APPEARS TO SHUT DOWN (RADIO REMAINS ON). WHEN I FIRST TRIED TO RESTART IT, IT WOULDN'T AND THEN THE SECOND ATTEMPT SOUNDED UNUSUAL BUT IT DID START. THE TRACTION CONTROL LIGHT LIT UP ON THE DASHBOARD AS WELL. BOTH TIMES WERE IN GOOD DRIVING CONDITIONS. AFTER THE FIRST TIME, DUE TO MY RESEARCH ON THE ISSUE, I ONLY USE THE FOB WI… Look up ODI 11141053 at NHTSA ↗	3 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗ ODI 11425845 2010 VW Routan VIN:[XXX] We purchased the vehicle used in November of 2018. From November 2018 through early 2020, I experienced the car turning off while driving it about once every 4-6 months. When researching this issue we found that extra weight from other keys or keychains could be affecting it so we separated the car key from my house keys. This showed no improvement. From early 2020 through early 2021, the issue increased in frequency. Instead of once every 4-6 months it became once a month. And, unfortunately in the past 3 months, it h… Look up ODI 11425845 at NHTSA ↗ ODI 11624687 I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into acces… Look up ODI 11624687 at NHTSA ↗	3 ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. TR Look up ODI 10554579 at NHTSA ↗ ODI 10670433 TL THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED VIBRATING AND THE SPEED FLUCTUATED INDEPENDENTLY. ALSO, THE VEHICLE STARTED TO JERK AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 10670433 at NHTSA ↗ ODI 11132167 · 112,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT ALSO MENTIONED THAT THE REAR PASSENGER DOOR MADE AN ABNORMAL NOISE WHEN BEING OPENED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON (1461 E INTERSTATE 20, ARLINGTON, TX 76018, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DOOR WAS NOT UNDER WARRANTY; HOWEVER, THE TRANSMISSION WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER T… Look up ODI 11132167 at NHTSA ↗	1 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗	0
Service Brakes	9 ODI 10883101 · 70,500 mi CAR FLASHES ABS ESP SKID CONTROL MONITOR, SHUTS CAR OFF WHILE DRIVING. GOES BACK OFF, DOES IT AGAIN.LOCKS THE CAR, WON'T START, THEN STARTS A BIT LATER. COOLING SYSTEM , HEATER HOSE ISSUES, BRAKE ISSUES, CRUISE CONTROL SHUTS OFF RANDOMLY. COULD KILL SOMEONE. INTERNET SEARCH ESP VOLKSWAGENDDEFECT.COMVOLKSWAGEN_ROUTAN_PROBLEMS.HTM ALL EXACTLY WHAT I HAVE EXPERIENCED SINCE PURCHASING THIS VEHICLE A YEAR AGO. AFRAID TO DRIVE IT. UPDATED 04/05/2017 *JS Look up ODI 10883101 at NHTSA ↗ ODI 10899389 · 100,000 mi I AM WRITING TO ADDRESS A SAFETY ISSUE I HAVE WITH MY VEHICLE, A 2010 VOLKSWAGEN ROUTAN. MY HUSBAND AND I PURCHASED THIS CAR LAST YEAR AND SHORTLY AFTER ITS PURCHASE STARTED TO EXPERIENCE ELECTRICAL ISSUES WITH THE VEHICLE. THESE ISSUES INCLUDED WARNING LIGHTS ON THE DASH ILLUMINATING, POWER FAILURES OF THE DASH BOARD GAUGES (SPECIFICALLY THE SPEED GAUGE) AND RADIO, AND MOST ALARMINGLY THE CAR WOULD COMPLETELY STALL AND LOSE POWER. THIS ISSUE OF LOSING POWER TO THE ENTIRE CAR HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION AND WHILE IT HAS BEEN ST… Look up ODI 10899389 at NHTSA ↗ ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	7 ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. *TR Look up ODI 10554579 at NHTSA ↗ ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗	—	11 ODI 10505990 · 26,000 mi 2010 ROUTAN WITH 26K MILES PULLS TO THE RIGHT AND MOST LIKELY HAS DONE SO SINCE I BOUGHT IT SINCE THE TIRES NEED REPLACING. THE BRAKES HAVE BEEN REPLACED AT 18K AND NOW NEED TO BE DONE AGAIN. VW DENIES THERE IS AN ISSUE WITH VEHICLES PULLING TO THE RIGHT. OPENED CASE 130240300 WITH VW. THEY REFUSE TO COVER THE COST TO DIAGNOSE THE CAUSE OF THE PULLING AND TIRE WEAR. RECALL NEEDS TO BE ISSUED I HAVE SEEN NUMEROUS POSTINGS WITH THE SAME ISSUE ONLINE. *TR Look up ODI 10505990 at NHTSA ↗ ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗	0	2 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗ ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. *TR Look up ODI 10554579 at NHTSA ↗	1 ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	1 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗
Steering	9 ODI 10839827 · 50,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE ELECTRICAL SYSTEMS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. Look up ODI 10839827 at NHTSA ↗ ODI 11076779 · 130,000 mi 2010 VOLKSWAGON ROUTAN HAS STOPPED IN MID TRAFFIC GOING 30-40 MPH ON A BUSY ROAD. LIGHTS AND AUDIO HAVE FLICKERED, THEN TURN OFF. CAR SPONTANEOUSLY STARTS AND STOPS ANY GIVEN TIME IN MOTION AND STANDING STILL, AND CANNOT BE JUMPED TO REVIVE. HAVE BEEN IN THE CAR WITH MY CHILDREN AND HAVE HAD IT STOP IN THE MIDDLE OF THE ROAD. WE HAVE HAD IT LESS THAN A YEAR, COMPLETELY UNSAFE. TOLD THE EXACT RECALL DOESN'T APPLY TO MY VIN#. Look up ODI 11076779 at NHTSA ↗ ODI 11163512 · 114,000 mi MY VAN SHUT DOWN WHILE DRIVING AGAIN. I WAS SLOWING DOWN TO A STOP AT A LIGHT AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES. Look up ODI 11163512 at NHTSA ↗	5 ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗ ODI 11141053 · 106,000 mi MY VAN HAS SHUT OFF TWICE NOW WHILE DRIVING. BOTH EVENTS HAVE OCCURRED WHILE TURNING RIGHT, AT A SLOW SPEED ON CITY STREETS (ONE TIME WITH MY CHILDREN IN THE VEHICLE). I LOSE POWER STEERING AND BRAKES AND THE ENGINE APPEARS TO SHUT DOWN (RADIO REMAINS ON). WHEN I FIRST TRIED TO RESTART IT, IT WOULDN'T AND THEN THE SECOND ATTEMPT SOUNDED UNUSUAL BUT IT DID START. THE TRACTION CONTROL LIGHT LIT UP ON THE DASHBOARD AS WELL. BOTH TIMES WERE IN GOOD DRIVING CONDITIONS. AFTER THE FIRST TIME, DUE TO MY RESEARCH ON THE ISSUE, I ONLY USE THE FOB WI… Look up ODI 11141053 at NHTSA ↗	11 ODI 10505990 · 26,000 mi 2010 ROUTAN WITH 26K MILES PULLS TO THE RIGHT AND MOST LIKELY HAS DONE SO SINCE I BOUGHT IT SINCE THE TIRES NEED REPLACING. THE BRAKES HAVE BEEN REPLACED AT 18K AND NOW NEED TO BE DONE AGAIN. VW DENIES THERE IS AN ISSUE WITH VEHICLES PULLING TO THE RIGHT. OPENED CASE 130240300 WITH VW. THEY REFUSE TO COVER THE COST TO DIAGNOSE THE CAUSE OF THE PULLING AND TIRE WEAR. RECALL NEEDS TO BE ISSUED I HAVE SEEN NUMEROUS POSTINGS WITH THE SAME ISSUE ONLINE. *TR Look up ODI 10505990 at NHTSA ↗ ODI 10746539 · 70,000 mi MY MINI-VAN SHUT OFF/ STALLED WHILE I WAS DRIVING ON THE ROAD. EVERY TIME IT STALLED I WAS DRIVING SLOWLY THROUGH CONSTRUCTION ZONE OR IN FRONT OF A LIGHT WHERE I HAD TO PRESSED THE BRAKE TO STOP THE CAR FOR OVER 30 SECONDS. I SEND IT TO VW SERVICE FOR REPAIR BUT NO PROBLEM WAS FOUND. I AM TOO SCARED TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN ITS THE NEXT TIME IT WILL STALL AGAIN WHILE I AM DRIVING ON THE ROAD. Look up ODI 10746539 at NHTSA ↗ ODI 10821085 · 80,000 mi MY VEHICLE IS EXPERIENCING THE SAME PROBLEM AS OTHER VEHICLES OF THE SAME YEAR THAT RECEIVED A RECALL. THE CAR JUST SHUTS OFF, LOSES POWER AND ALL STEERING, BRAKING AND SO ON. IT MAKES THE VEHICLE VERY DANGEROUS. THE OTHER VEHICLES IN THIS YEAR ALL HAD BAD IGNITION SWITCHES BUT VW REFUSES TO INCLUDE MY VEHICLE AND OTHERS LIKE IT OF THE SAME MODEL YEAR THAT HAVE THE EXACT SAME PROBLEM. I BELIEVE THAT THEY NEED TO EXPAND THIS RECALL TO INCLUDE MORE VEHICLES OF THE 2010 MODEL. THE VEHICLE IS NOT SAFE TO DRIVE AND IS SCARY WHEN IT JUST CUTS OU… Look up ODI 10821085 at NHTSA ↗	—	0	0	2 ODI 11076779 · 130,000 mi 2010 VOLKSWAGON ROUTAN HAS STOPPED IN MID TRAFFIC GOING 30-40 MPH ON A BUSY ROAD. LIGHTS AND AUDIO HAVE FLICKERED, THEN TURN OFF. CAR SPONTANEOUSLY STARTS AND STOPS ANY GIVEN TIME IN MOTION AND STANDING STILL, AND CANNOT BE JUMPED TO REVIVE. HAVE BEEN IN THE CAR WITH MY CHILDREN AND HAVE HAD IT STOP IN THE MIDDLE OF THE ROAD. WE HAVE HAD IT LESS THAN A YEAR, COMPLETELY UNSAFE. TOLD THE EXACT RECALL DOESN'T APPLY TO MY VIN#. Look up ODI 11076779 at NHTSA ↗ ODI 11245041 · 90,000 mi THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM-CHRYSLER ARE NOT SUPPORTING THE VW. DEALER REPAIR/REPLACEMENT AS MY VW ROUTAN SEEMS NOT HAVING BEEN TRACKED DOWN DURING INITIAL RECALLS. Look up ODI 11245041 at NHTSA ↗	0
Unknown Or Other	10 ODI 10677066 · 51,186 mi THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI… Look up ODI 10677066 at NHTSA ↗ ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 10981131 · 163,100 mi WHILE OPERATING THE VEHICLE THE CAR STALLED AN SIMPLY STOPPED IN THE MIDDLE OF DRIVING. COMPLETELY RIDICULOUS, VERY DANGEROUS! YOUR WEBSITE STATES THAT VEHICLES SAME YEAR, MAKE AND MODEL AND MANFU DATE THEVSAME HAVE RECALLS FOR EXACT SAME ISSUE. THIS IS URGENT. THIS COULD CAUSE THE DEATH OF ME OR MY FAMILY. IT MUST BE FIXED BY VW, ESPECIALLY WHEN RECALLS ARE THERE FOR SOME. Look up ODI 10981131 at NHTSA ↗	3 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗ ODI 11425845 2010 VW Routan VIN:[XXX] We purchased the vehicle used in November of 2018. From November 2018 through early 2020, I experienced the car turning off while driving it about once every 4-6 months. When researching this issue we found that extra weight from other keys or keychains could be affecting it so we separated the car key from my house keys. This showed no improvement. From early 2020 through early 2021, the issue increased in frequency. Instead of once every 4-6 months it became once a month. And, unfortunately in the past 3 months, it h… Look up ODI 11425845 at NHTSA ↗ ODI 11624687 I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into acces… Look up ODI 11624687 at NHTSA ↗	0	0	—	0	1 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗	2 ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 11548783 All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if it’s raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through). Look up ODI 11548783 at NHTSA ↗
Power Train	3 ODI 10423967 · 18,000 mi WAS DRIVING ON A FREEWAY WITH A BABY WHEN THE CAR WILL NOT MOVE FORWARD WHILE RUNNING AT 60MPH. VERY DANGEROUS ESPECIALLY WITH A BABY. THE CAR WAS ALSO BACKING UP IF WE DO NOT STEP ON THE HANDBRAKE. THE PREVIOUS DAY BROUGHT THE CAR TO THE DEALER BECAUSE I TOLD THEM THAT THE CAR WILL NOT MOVE EVEN IF I STEP ON THE GAS AND THE ENGINE LIGHT IS ON. ALSO TOLD THEM TO CHECK THOROUGHLY BECAUSE I AM GOING ON A ROADTRIP. THEY CALLED AND SAID THE CAR DOES NOT HAVE A PROBLEM. I FOUND OUT THAT VOLKSWAGEN HAS AN ISSUE WITH TRANSMISSION. SERVICE CENTER… Look up ODI 10423967 at NHTSA ↗ ODI 10440234 · 6,000 mi AUGUST 11, 2010 THE CHECK ENGINE LIGHT WAS ONE. CODES P0038 AND P0032 FOR 02 SENSOR FAULTS POPULATED. THE CODES WERE CLEARED. WE WERE WITHOUT THE USE OF OUR VEHICLE FOR APPROXIMATELY DAY. SEPTEMBER 13, 2010 THE CHECK ENGINE LIGHT CONTINUED TO COME ON. THE GROUNDS WERE TIGHTENED AND THE VEHICLE WAS TEST DRIVEN. A LOANER/RENTAL VEHICLE WAS ISSUED FOR APPROXIMATELY 2 DAYS. DECEMBER 3, 2010 THE CHECK ENGINE LIGHT WAS STILL COMING ON AND OFF. CHECK AND FOUND FAULT CODES STORED FOR REAR 02 SENSOR. THE FAULTY REAR 02 SENSOR WAS REPLACED. A LOANE… Look up ODI 10440234 at NHTSA ↗ ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗	3 ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. TR Look up ODI 10554579 at NHTSA ↗ ODI 10670433 TL THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED VIBRATING AND THE SPEED FLUCTUATED INDEPENDENTLY. ALSO, THE VEHICLE STARTED TO JERK AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 10670433 at NHTSA ↗ ODI 11132167 · 112,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT ALSO MENTIONED THAT THE REAR PASSENGER DOOR MADE AN ABNORMAL NOISE WHEN BEING OPENED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON (1461 E INTERSTATE 20, ARLINGTON, TX 76018, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DOOR WAS NOT UNDER WARRANTY; HOWEVER, THE TRANSMISSION WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER T… Look up ODI 11132167 at NHTSA ↗	2 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗ ODI 10554579 · 23,456 mi BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. *TR Look up ODI 10554579 at NHTSA ↗	0	0	—	1 ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗	1 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗
Electronic Stability Control (Esc)	7 ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗ ODI 11033333 · 100,590 mi VAN WARNING LIGHTS COME ON WITHOUT NOTICE; WHEN DRIVEN INSTRUMENT PANEL LIGHTS FLICKER AND DIM, AUDIO SYSTEM CUTS OFF AND ON WHILE DRIVING. WAS TAKEN TO DEALER AND HAD TIPM WAS REPLACED AND ISSUE STILL PERSISTS. Look up ODI 11033333 at NHTSA ↗ ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	1 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗	1 ODI 11039881 · 66,000 mi ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DA… Look up ODI 11039881 at NHTSA ↗	2 ODI 11076779 · 130,000 mi 2010 VOLKSWAGON ROUTAN HAS STOPPED IN MID TRAFFIC GOING 30-40 MPH ON A BUSY ROAD. LIGHTS AND AUDIO HAVE FLICKERED, THEN TURN OFF. CAR SPONTANEOUSLY STARTS AND STOPS ANY GIVEN TIME IN MOTION AND STANDING STILL, AND CANNOT BE JUMPED TO REVIVE. HAVE BEEN IN THE CAR WITH MY CHILDREN AND HAVE HAD IT STOP IN THE MIDDLE OF THE ROAD. WE HAVE HAD IT LESS THAN A YEAR, COMPLETELY UNSAFE. TOLD THE EXACT RECALL DOESN'T APPLY TO MY VIN#. Look up ODI 11076779 at NHTSA ↗ ODI 11245041 · 90,000 mi THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM-CHRYSLER ARE NOT SUPPORTING THE VW. DEALER REPAIR/REPLACEMENT AS MY VW ROUTAN SEEMS NOT HAVING BEEN TRACKED DOWN DURING INITIAL RECALLS. Look up ODI 11245041 at NHTSA ↗	1 ODI 11253574 · 155,800 mi WHILE DRIVING (CAR IN MOTION)THE CAR TO PICK UP MY CHILDREN FROM SCHOOL, IT SOUNDED LIKE IT WAS DRAINING. THE ALERT LIGHT BEEPED SO I LOOKED AT DASH THE LIGHTS/INFO ON CAR STARTED BLINKING THEN THE CAR STOPPED COMPLETELY IN MIDDLE OF THE ROAD. NO POWER WOULD WORK I COULDN'T ROLL DOWN THE WINDOWS OR TURN ON HAZARD LIGHTS, I HAD TO PUT CAR IN PARK. THE KEY WAS STUCK IN THE IGNITION AND WOULD NOT START FROM A JUMP. THE CAR HAD NO WARNING SIGNS AND WAS RECENTLY INSPECTED AND CHECKED ON COMPUTER AND THEY WERE UNABLE TO GET ANY CODES OR SEE ANY EN… Look up ODI 11253574 at NHTSA ↗	1 ODI 11022870 VOLKSWAGEN ROUTAN 2010 WILL TURN OFF WHILE IN MOTION, ON HIGHWAY, STREET, OR WHEN STATIONARY. CAR IS AN AUTOMATIC AND WILL NOT ADJUST TO THE PROPER GEAR WHEN DRIVING. WHEN IN DRIVE THE CAR WILL ACT AS IF IT IS IN NEUTRAL AND ROLL BACKWARDS AND WILL NOT KICK INTO FIRST GEAR. THE ELECTRONIC SYSTEM NEVER WORKS PROPERLY AND IS CONSTANTLY NEEDING NEW BATTERIES VERY FEW MONTHS. THIS CAR IS UNSTABLE, UNSAFE, AND UNRELIABLE! THE VOLKSWAGEN ROUTAN 2010 NEEDS TO BE RECALLED IMMEDIATELY! Look up ODI 11022870 at NHTSA ↗	—	0
Exterior Lighting	7 ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 11075630 · 99,000 mi THE TOTALLY INTEGRATED POWER MODULE (TIPM) IS DEFECTIVE CAUSING THE VEHICLE TO STALE WHILE IN-MOTION RESULTING IN LOSS OF POWER STEERING AND BRAKING AND NEAR MISSES. THIS HAS OCCURRED WHILE VEHICLE WAS IN TRANSIT UP TO 45 MILES PER HOUR. THE VEHICLE'S DVD SYSTEM STOPPED WORKING. THE VEHICLE HAS FAILED TO START. ALSO, WHILE MAKING TURNS, FROM A STOPPED POSITION, THE VEHICLE HAS STALED RESULTING IN NEAR MISSES WITH ONCOMING TRAFFIC. WHILE STARTING THE VEHICLE, THE INTERIOR LIGHTS WOULD FLASH WHILE FAILING TO CRANK START. THE STALING WHILE I… Look up ODI 11075630 at NHTSA ↗ ODI 11118664 · 109,824 mi DRIVING AT ANY GIVEN TIME THE HEADLIGHTS TURN OFF AND DO NOT COME ON. STOP AND RESTART CAR AND STILL DO NOT TURN ON. THE HIGH BEAMS OR THE LOW BEAMS. THEY WILL NOT SWITCH ON. THEY COME ON FOR A FEW SECONDS AND THEN TURN OFF. WILL TURN OFF AS WE ARE DRIVING AND WE ARE NO LONGER VISIBLE TO OTHER CARS. Look up ODI 11118664 at NHTSA ↗	0	1 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗	0	2 ODI 10824978 · 78,000 mi I WOULD LIKE TO INFORM YOU THAT THE TIPM IS NOT JUST RELATED TO CHRYSLER. THE ROUTAN IS A JOINT VENTURE BETWEEN CHRYSLER AND VW. IT HAS THE BODY OF A VW BODY BUT THE ENGINE IS A CHRYSLER. MY ROUTAN HAS HAD THE TIPM FAIL ON 2/6/2016 AND CONFIRMED BY VW DEALERSHIP. THE VAN HAS THE SAME SIGNS THAT EVERY ONE ELSE WAS REPORTING EXCEPT THAT THE ENGINE NEVER SHUT OFF WHILE. IT HAS THE SIGNS OF THE ENGINE NOT WANTING TO TURN OVER, DASH LIGHTS NOT WANTING TO WORK PROPERLY AND NOW THE HEADLIGHTS NOT WORKING ON LOW OR HIGH BEAMS. THE HEAD LIGHTS HAPPENED … Look up ODI 10824978 at NHTSA ↗ ODI 11548783 All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if it’s raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through). Look up ODI 11548783 at NHTSA ↗	1 ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Stalling or loss of power

66 mentions · 27.5% of complaints

Median mileage: 77,781 mi (58 usable records).

ODI 10332677

Look up ODI 10332677 at NHTSA ↗

ODI 10367104 · 2,800 mi

Look up ODI 10367104 at NHTSA ↗

ODI 10389619 · 560 mi

Look up ODI 10389619 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

32 mentions · 13.3% of complaints

Median mileage: 95,000 mi (29 usable records).

ODI 10369603 · 7,438 mi

Look up ODI 10369603 at NHTSA ↗

ODI 10440234 · 6,000 mi

AUGUST 11, 2010 THE CHECK ENGINE LIGHT WAS ONE. CODES P0038 AND P0032 FOR 02 SENSOR FAULTS POPULATED. THE CODES WERE CLEARED. WE WERE WITHOUT THE USE OF OUR VEHICLE FOR APPROXIMATELY DAY. SEPTEMBER 13, 2010 THE CHECK ENGINE LIGHT CONTINUED TO COME ON. THE GROUNDS WERE TIGHTENED AND THE VEHICLE WAS TEST DRIVEN. A LOANER/RENTAL VEHICLE WAS ISSUED FOR APPROXIMATELY 2 DAYS. DECEMBER 3, 2010 THE CHECK ENGINE LIGHT WAS STILL COMING ON AND OFF. CHECK AND FOUND FAULT CODES STORED FOR REAR 02 SENSOR. THE FAULTY REAR 02 SENSOR WAS REPLACED. A LOANE…

Look up ODI 10440234 at NHTSA ↗

ODI 10534487 · 20,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AS THE FRONT PASSENGER'S SIDE TIRE DEFLATED. THE CONTACT HAD A ROADSIDE ASSISTANCE SERVICE CHANGE THE TIRE AND INSTALL THE SPARE. THE TIRE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VALVE STEM ON THE TIRE WAS CORRODED. THE WHEEL WAS REPAIRED BUT THE FAILURE RECURRED ON THE REAR DRIVER'S SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Look up ODI 10534487 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

25 mentions · 10.4% of complaints

Median mileage: 99,000 mi (25 usable records).

ODI 10384398 · 9,000 mi

2010 ROUTAN WITH LESS THAN 10K MILES ON IT. WHILE DRIVING ON A CITY STREET THE VEHICLE SHUT OFF LEAVING US WITH NO POWER BRAKES, NO POWER STEERING AND VERY LITTLE CONTROL OF THE CAR. MY HUSBAND WAS ABLE TO PULL OVER AND WAIT FOR THE CAR TO STOP. HE THEN PUT IT IN PARK AND RESTARTED IT. WE TOOK IT STRAIGHT TO THE DEALERSHIP SERVICE. THE SAME THING HAD HAPPENED TO ME THE DAY BEFORE AND AT LEAST A DOZEN TIMES BEFORE THAT. I THOUGHT IT WAS SOMETHING I WAS DOING. VW SERVICE CAN FIND NOTHING WRONG WITH THE VEHICLE AND WE HAVE MADE IT CLEAR THAT THEY …

Look up ODI 10384398 at NHTSA ↗

ODI 10402897 · 8,500 mi

WHILE DRIVING MY 2010 VOLKSWAGEN ROUTAN AT APPROX 20 MPH IN A SCHOOL ZONE THE ENGINE STALLED ON ME. THE STEERING WHEEL LOCKED UP AND I HAD TO FRANTICALLY PUT THE VAN INTO PARK WHILE ATTEMPTING TO RESTART. THIS VEHICLE HAS DONE THIS SAME THING APPROX 10 TIMES OVER THE PAST YEAR. I HAVE NOTIFIED DEALERSHIP WHO SAID THEY COULD NOT DUPLICATE THE ISSUE AND THAT THE VEHICLE HAD NO CODES STORED THE 1ST TIME THE VEHICLE WAS SENT IN FOR REPAIR. 2ND TIME IT WAS SENT IN THEY KEPT IT OVER THE WEEKEND SO SOMEONE COULD DRIVE IT AN WERE ABLE TO DUPLICATE.…

Look up ODI 10402897 at NHTSA ↗

ODI 10411586 · 13,000 mi

VOLKSWAGEN ROUTAN (2010) STALLS WHILE DRIVING. THIS HAS HAPPENED 3 TIMES WHILE I AM DRIVING. TWICE I AM DRIVING 55 MILES AN HOUR, ANOTHER TIME DRIVING ABOUT 35 MPH. IT DOES RESTART AFTER I PUT THE CAR IN NEUTRAL, BUT COULD HAVE BEEN VERY DANGEROUS AS THE STEERING WHEEL LOCKS UNTIL I CAN RESTART IT! DANGEROUS. *TR

Look up ODI 10411586 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

13 mentions · 5.4% of complaints

Median mileage: 76,115 mi (9 usable records).

ODI 10481353

WE WHERE DRIVING ON THE EXPRESSWAY(FREEWAY) AND THE VEHICLE SHUT DOWN ON US FROM 65-0 IN SECONDS, IT TOOL ABOUT A MINUTE AND IT CAME BACK UP THIS HAPPENED ABOUT 3-4 TIMES . ABOUT A MONTH LATER IT ID THE SAME THIS TIME WHEN WE FIRST TURNED ON THE VAN. ABOUT MARCH TIME FRAME THE VAN WOULD NOT START ANYMORE AFTER A LONG TRIP AWAY FROM HOME THE CABLES HAD BEEN ERODED AND SEVERELY DAMAGED TO THE POINT OF NO POWER GOING TO THE VAN. THE DEALER REPLACED THE ELECTRIC CABLES BUT ABOUT 1 1/2 MONTHS LATER THE SAME EROSION STARTED TO HAPPEN. WE CONTINUED TO…

Look up ODI 10481353 at NHTSA ↗

ODI 10733644 · 65,000 mi

CAR OCCASIONALLY STALLS BUT COULD BE RESTARTED. THEN SIMPLY WOULD NOT START WITH 'BADKEY' ERROR. AFTER DISCONNECTING/RECONNECTING THE BATTERY, THE CAR STARTED THEN WOULD NOT TURN OFF. YOU CAN TURN THE KEY TO THE OFF POSITION AND REMOVE IT, THE VEHICLE WILL STILL RUN. IT APPEARS TO HAVE ALL OF THE SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 15V194000 WHICH RESULTED IN A RECALL HOWEVER VW SAYS THAT MY VIN IS NOT PART OF THE RECALL.

Look up ODI 10733644 at NHTSA ↗

ODI 10883101 · 70,500 mi

CAR FLASHES ABS ESP SKID CONTROL MONITOR, SHUTS CAR OFF WHILE DRIVING. GOES BACK OFF, DOES IT AGAIN.LOCKS THE CAR, WON'T START, THEN STARTS A BIT LATER. COOLING SYSTEM , HEATER HOSE ISSUES, BRAKE ISSUES, CRUISE CONTROL SHUTS OFF RANDOMLY. COULD KILL SOMEONE. INTERNET SEARCH ESP VOLKSWAGENDDEFECT.COMVOLKSWAGEN_ROUTAN_PROBLEMS.HTM ALL EXACTLY WHAT I HAVE EXPERIENCED SINCE PURCHASING THIS VEHICLE A YEAR AGO. AFRAID TO DRIVE IT. UPDATED 04/05/2017 *JS

Look up ODI 10883101 at NHTSA ↗

Matching rule

Hard or delayed shifting

7 mentions · 2.9% of complaints

Median mileage: 71,000 mi (5 usable records).

ODI 10394007 · 8,100 mi

DEATH & INJURY RISK! VOLKSWAGEN 2010 ROUTAN SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY AT 65MPH. THIS HAS HAPPEN MORE THAN A FEW TIMES. TODAY IS THE LAST STRAW AS I WAS DRIVING ON THE HIGHWAY WITH MY KIDS. I BARELY SURVIVE THE INCIDENT. I HAVE BEEN TAKING THE VEHICLE TO VW SERVICE MULTIPLE TIMES. I KEEP GETTING THE RUNAROUND AND THEY SAY THE VEHICLE IS FINE AS THEY CANNOT REPRODUCE THE ISSUE. I GUESS MY KIDS' LIVES ARE NOT IMPORTANT TO VW. THE VAN IS BRAN NEW AND ONLY HAS 8K MILES. VW SAID THAT THEY COULD NOT DO ANYTHING AND THE ONLY ADVI…

Look up ODI 10394007 at NHTSA ↗

ODI 10670433

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED VIBRATING AND THE SPEED FLUCTUATED INDEPENDENTLY. ALSO, THE VEHICLE STARTED TO JERK AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10670433 at NHTSA ↗

ODI 10823571 · 71,000 mi

WHILE DRIVING IN LOW GEARS (2ND, 3RD) CAR WILL STALL OUT. POWER STEERING AND POWER BRAKES NO LONGER FUNCTIONING, MAKING THE CARE VERY DIFFICULT TO MANUEVER. THIS IS ESPECIALLY SCARY WHILE DRIVING IN SNOW/ICE. MAKING WITH EVEN MORE DANGEROUS IS STALLING WHILE ON BACK ROADS OR CURVES, IF I'M STALLED IN THE MIDDLE OF THE ROAD, ANOTHER CAR MIGHT NOT BE ABLE TO STOP AND RUN INTO ME. JERKING MOVEMENTS ARE ALSO OCCURING WHEN DRIVING AT LOW SPEEDS WHEN NOT ACCELERATING, LIKE CAR IS GOING TO STALL. VIN IS NOT INCLUDED IN RECALL, BUT IT IS THE SAME …

Look up ODI 10823571 at NHTSA ↗

Matching rule

Brake response concerns

2 mentions · 0.8% of complaints

Median mileage: 10,000 mi (1 usable records).

ODI 10386378

OUR 2010 VW ROUTAN ROLLS BACK SEVERELY ON EVEN A SLIGHT INCLINE WHEN IN DRIVE OR REVERSE. THE DEALER'S TECH AGREED IT WAS ABNORMAL AND THE SERVICE MANAGER THOUGHT SO, TOO, BUT, ACCORDING TO VW SPECS, IT IS "NORMAL." WE FEAR THAT ON AN INCLINE STOP, SUCH AS AT A STOP SIGN, IT WILL ROLL BACK AND HIT THE CAR BEHIND US OR ANY PERSON/OBJECT BEHIND US. WHEN IN REVERSE ON AN INCLINE, WE FEAR HITTING SOMEONE/SOMETHING IN FRONT OF THE CAR, BECAUSE OF ITS PROPENSITY TO ROLL FORWARD. THERE IS NOT ENOUGH TIME FOR ONE TO GET ONE'S FOOT FROM THE BRAKE PE…

Look up ODI 10386378 at NHTSA ↗

ODI 10616924 · 10,000 mi

THE BRAKES STARTED VIBRATING AND SHUDDERING WHEN THE BRAKE PEDAL WAS PUSHED. TOOK TO DEALER AND WERE TOLD THAT THE ROTORS WERE WARPED AND THE DISK PADS WERE WORN OUT. STILL UNDER WARRANTY SO THEY REPLACED ROTORS AND BRAKE PADS. THIS HAS HAPPENED APPROXIMATELY EVERY 8 MONTHS WE HAVE HAD THE CAR. THE FIRST THREE WERE COVERED UNDER WARRANTY. I HAD TO FIGHT WITH THE DEALER FOR THE THIRD REPLACEMENT. THE FOURTH REPLACEMENT OF THE BRAKES THE DEALER REFUSED TO COVER THE COST. WE HAD TO PAY TO GET THE WORK DONE. WE ARE NOW ABOUT 10 MONTHS FROM …

Look up ODI 10616924 at NHTSA ↗

Matching rule