U.S. public vehicle records

2011 Volkswagen ROUTAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

175 owner complaints analyzed

0 distinct recall campaigns

69,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: 2026-09-30 (September 30, 2026). 147 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 111 of 175 complaints (63.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	41	23.4%
Engine operation	40	22.9%
Fuel system concerns	39	22.3%
Braking behavior	26	14.9%
Steering behavior	22	12.6%
Transmission and shifting	14	8.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

111

Engine

Fuel/Propulsion System

Power Train

Unknown Or Other

Service Brakes

Electronic Stability Control (Esc)

Steering

Electrical System: 111; Engine: 48; Fuel/Propulsion System: 39; Power Train: 17; Unknown Or Other: 17; Service Brakes: 15; Electronic Stability Control (Esc): 12; Steering: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 15; 25,000 to 49,999: 19; 50,000 to 74,999: 52; 75,000 to 99,999: 35; 100,000 to 149,999: 21; 150,000 and above: 5

50,000 to 74,999 miles has the most reports with usable mileage (52). 28 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2024

2025

2011: 4; 2012: 2; 2013: 7; 2014: 12; 2015: 18; 2016: 36; 2017: 34; 2018: 16; 2019: 19; 2020: 16; 2021: 5; 2022: 3; 2024: 1; 2025: 2

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 41 complaint narratives. Engine operation appears in 40 complaint narratives. Fuel system concerns appears in 39 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10563692 · 2014-02-10 (February 10, 2014)

I DRIVE 90 MILES BEFORE I PARKED THE CAR IN MY GARAGE. AFTER A MINUTE OF TURNING OFF THE CAR, I NOTICED BRIGHT SPARKS AND DENSE SMOKE FROM UNDER THE DRIVER'S SEAT. I WAS ABLE TO PUT DOWN THE FIRE AFTER DUMPING A LOT OF WATER UNDER THE SEAT. AT THAT TIME THE POWER SEATS WERE FUNCTIONAL BUT HEATED SEAT WAS NOT. I TRIED TO REPRODUCE THE ISSUE BY STARTING THE CAR AND TURNING IT OFF MULTIPLE TIMES BUT IT DID NOT HAPPEN AGAIN. I LEFT THE CAR OUTSIDE THE GARAGE OVERNIGHT AND TOOK IT TO THE DEALER THE FOLLOWING MORNING, WHERE THE DEALER FOUND THE ELECT…

Owner-reported narrative. 50,000 miles reported. Look up ODI 10563692 at NHTSA ↗

Owner report 10585581 · 2014-04-29 (April 29, 2014)

MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10585581 at NHTSA ↗

Owner report 10595636 · 2014-06-02 (June 2, 2014)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO HESITATE BEFORE STALLING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,833.

Owner-reported narrative. 50,833 miles reported. Look up ODI 10595636 at NHTSA ↗

Owner report 10626580 · 2014-08-20 (August 20, 2014)

7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I…

Owner-reported narrative. 60,000 miles reported. Look up ODI 10626580 at NHTSA ↗

Owner report 10638634 · 2014-09-24 (September 24, 2014)

VAN WOULD NOT START LIKE NORMAL. SOMETIMES IT WOULD, OTHER TIMES IT WOULD CRANK, IDLE, THEN SHUT OFF, OR CRANK WITHOUT STARTING AND WOULD HAVE TO MANUALLY TURN THE KEY BACK TO THE OFF POSITION TO STOP THE CRANKING, OR CRANK WITH FOOT ON GAS PEDAL DEPRESSED SO IT WOULD NOT STALL SO IT WOULD START. THAT WORKED FOR ABOUT 2 WEEKS. NOW IT ONLY CRANKS WITHOUT STARTING. WAS TOLD INJECTORS NEEDED CLEANING. AFTER THAT WAS TOLD FUEL PUMP IS NOT WORKING. (WAS NOT THE PROBLEM, FUEL PUMP WAS NOT GETTING POWER, THIS WAS KNOWN AFTER INSTALLING NEW FUEL…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10638634 at NHTSA ↗

Owner report 10406138 · 2011-06-13 (June 13, 2011)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WITH THE BRAKES DEPRESSED. THE VEHICLE THEN CRASHED INTO METAL POLES AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF A PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 242.

Owner-reported narrative. 242 miles reported. Look up ODI 10406138 at NHTSA ↗

Owner report 10421300 · 2011-08-24 (August 24, 2011)

HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. …

Owner-reported narrative. 4,000 miles reported. Look up ODI 10421300 at NHTSA ↗

Owner report 10435306 · 2011-11-11 (November 11, 2011)

MY SISTER BOUGHT A VW ROUTAN SE 2011 SIX MONTHS AGO. RECENTLY, WE HAVE EXPERIENCED A "SAFETY PROBLEM" WITH THE VEHICLE ESPECIALLY WHEN WE ARE TRYING PARK IT ON A (STEEP DOWNHILL) BETWEEN TWO CARS IN SAN FRANCISCO. WHEN THE TRANSMISSION IS PUT IN REVERSE AND THE DRIVER IS BACKING UP TO PARK BETWEEN THE TWO CARS ON A STEEP DOWNHILL, THE VW ROUTAN MOVES FORWARD APPROXIMATELY ONE FOOT PRIOR TO BACKING UP AND WE FEEL ABNORMAL VIBRATIONS IN THE TRANSMISSION/ENGINE. PLUS, IF YOU DO NOT PRESS ANY GAS WHEN THE TRANSMISSION IS PUT IN REVERSE, THE CAR ACT…

Owner-reported narrative. Look up ODI 10435306 at NHTSA ↗

Owner report 10627516 · 2014-08-22 (August 22, 2014)

I STARTED MY 2011 VW ROUTAN THIS MORNING AND AS SOON AS THE TRANSMISSION WAS PLACED IN REVERSE, THE ENGINE QUIT. I HAD ALL ELECTRICAL POWER THROUGHOUT THIS WHOLE ORDEAL. I PLACED THE VEHICLE IN PARK AND STARTED IT AGAIN THOUGH IT WAS HESITANT TO START. IT STARTED AFTER 3 SECONDS AND I ALLOWED IT SIT AND IDLE (DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WHILE IDLING AT SMOOTH RPMS). I PLACED THE TRANSMISSION INTO REVERSE AND THE ENGINE IMMEDIATELY QUIT RUNNING AGAIN. AFTER PLACING THE TRANSMISSION BACK INTO PARK, IN DEPERATION I ATTEMPTED A…

Owner-reported narrative. 68,000 miles reported. Look up ODI 10627516 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

175 unique complaints in this selection. Analysis snapshot: 2026-09-30.

84.0%Usable mileage147 / 175 records

100.0%Valid incident date175 / 175 records

100.0%Valid filing date175 / 175 records

100.0%Ordered incident and filing dates175 / 175 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012	2013	2014
Electrical System	00.0% No examples available for this selection.	14750.0% ODI 10288990 · 1,719 mi DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR Look up ODI 10288990 at NHTSA ↗	14560.4% ODI 10367104 · 2,800 mi TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT A CRASH WOULD RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RE-FLASHED AND THE ABS MODULE WAS REPLACED; THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER BUT HAD YET TO BE CONTACTED. THE FAILURE MILEAGE WAS 2,800. Look up ODI 10367104 at NHTSA ↗	11163.4% ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗	3961.9% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	228.6% ODI 10886240 · 9,500 mi ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS… Look up ODI 10886240 at NHTSA ↗	150.0% ODI 10897876 · 48,000 mi VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN … Look up ODI 10897876 at NHTSA ↗
Engine	00.0% No examples available for this selection.	7826.5% ODI 10481360 · 57,000 mi 10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR Look up ODI 10481360 at NHTSA ↗	4518.8% ODI 10459663 · 29,000 mi THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH… Look up ODI 10459663 at NHTSA ↗	4827.4% ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗	2133.3% ODI 10898509 · 78,000 mi TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. Look up ODI 10898509 at NHTSA ↗	342.9% ODI 11000862 · 74,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN ROUTAN. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHOOK, JERKED, AND MISFIRED WHILE THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK VOLKSWAGEN LOCATED AT 2861 W JEFFERSON ST JOLIET, IL 60435 [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. Look up ODI 11000862 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	3812.9% ODI 10461184 · 4,000 mi WE BOUGHT THIS VEHICLE IN APRIL OF 2009 BASED ON ALL OF THE "SAFETY FEATURES" AND AS IT TURNS OUT HAS BEEN ONE OF THE MOST UNSAFE VEHICLE I HAVE EVER OWNED. SINCE PURCHASE WE HAVE HAD THE ROTORS CUT 2X AND REPLACED ONCE DUE TO VIOLENT SHAKING IN FRONT END WHEN BRAKING AT ANY SPEED. THE FIRST TIME WE WERE TOLD THIS WAS DUE TO THE VEHICLES SITTING IN THE RAIN FOR A PERIOD OF TIME . WHAT ??? THAT MAY BE THE MOST AGGRAVATING OF ALL WHICH IS THAT VW WOULD RATHER ASSUME YOU ARE STUPID ENOUGH TO BELIEVE THAT. ANOTHER ISSUE HAS BEEN THAT THE HEAD UNIT … Look up ODI 10461184 at NHTSA ↗	239.6% ODI 10483410 · 11,418 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS … Look up ODI 10483410 at NHTSA ↗	158.6% ODI 10519965 · 8,000 mi WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING … Look up ODI 10519965 at NHTSA ↗	711.1% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	00.0% No examples available for this selection.	3411.6% ODI 10288990 · 1,719 mi DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR Look up ODI 10288990 at NHTSA ↗	239.6% ODI 10356966 · 659 mi TL* THE CONTACT OWNS 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE TRANSMISSION AND STEERING GOES OUT ON THE VEHICLE. THE VEHICLE WILL STOP WHILE DRIVING AT ANY SPEED AND THE STEERING WILL FAIL. IF THE VEHICLE IS TURNED OFF AND RE-STARTED THE TRANSMISSION WILL WORK, BUT THE VEHICLE WILL CONTINUE TO SHIFT VERY HARD AND THERE IS A LOUD BANGING SOUND AND IT FEELS LIKE SOMEONE HIT THE VEHICLE. THE VEHICLE GIVES NO WARNING BEFORE THE FAILURES OCCUR. THE DEALER HAS INSPECTED THE VEHICLE AND STATED THAT THEY CANNOT FIND ANY PROBLEMS WITH THE TR… Look up ODI 10356966 at NHTSA ↗	116.3% ODI 10421300 · 4,000 mi HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. … Look up ODI 10421300 at NHTSA ↗	812.7% ODI 10510832 · 10,735 mi MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR Look up ODI 10510832 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	00.0% No examples available for this selection.	165.4% ODI 10522951 · 63,000 mi WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OF… Look up ODI 10522951 at NHTSA ↗	166.7% ODI 10332677 THIS COMPLAINT IS REGARDING MY NEW 2010 VOLKSWAGEN ROUTAN, THE CAR IS UNDER TWO MONTHS OLD. THE ACCIDENT OCCURRED AFTER I PULLED INTO MY DRIVEWAY AND I PUT THE CAR IN PARK AND LEFT THE KEYS IN THE ENGINE BECAUSE I WAS GOING TO RUN INTO OPEN THE GARAGE.... I WANTED TO GET A PUPPY OUT OF THE REAR OF THE CAR FIRST SO I WENT AND STOOD BEHIND THE CAR BUT IT WAS LOCKED (CLEARLY IN PARKED.) I THEN WENT TO THE DRIVERS SIDE TO HIT THE UNLOCK SWITCH ON THE DOOR AND THE CAR STARTED REVERSING AND I WAS JUST CAUGHT REALLY OFF GUARD SO I TRIED TO JUMP IN… Look up ODI 10332677 at NHTSA ↗	179.7% ODI 10435306 MY SISTER BOUGHT A VW ROUTAN SE 2011 SIX MONTHS AGO. RECENTLY, WE HAVE EXPERIENCED A "SAFETY PROBLEM" WITH THE VEHICLE ESPECIALLY WHEN WE ARE TRYING PARK IT ON A (STEEP DOWNHILL) BETWEEN TWO CARS IN SAN FRANCISCO. WHEN THE TRANSMISSION IS PUT IN REVERSE AND THE DRIVER IS BACKING UP TO PARK BETWEEN THE TWO CARS ON A STEEP DOWNHILL, THE VW ROUTAN MOVES FORWARD APPROXIMATELY ONE FOOT PRIOR TO BACKING UP AND WE FEEL ABNORMAL VIBRATIONS IN THE TRANSMISSION/ENGINE. PLUS, IF YOU DO NOT PRESS ANY GAS WHEN THE TRANSMISSION IS PUT IN REVERSE, THE CAR ACT… Look up ODI 10435306 at NHTSA ↗	711.1% ODI 10577107 · 700 mi WE HAVE NOTICED THAT THE NEW CAR HAS BEING PROBLEM SHIFTING GEARS AND HAVE BEEN TAKING IT TO THE SHOP SEVERAL TIMES JUST TO BE TOLD THAT THEY DO NOT SEE ANY PROBLEMS. MAY 2013 WE HAVE RECEIVED A RECALL MENTIONING HARSH 1-3 UP SHIFTS AND ERROR IN THE TORQUE MANAGEMENT SOFTWARE, WHICH WILL APPLY MORE PRESSURE TO THE CLUTCH. WE TOOK IT IN AND WERE TOLD THEY HAVE NOT RECEIVED THE RECALL LETTER YET. AT SOME POINT THEY AGREED TO UPDATE THE SOFTWARE, HOWEVER THAT MADE THE PROBLEM WORSE. THE CAR IS NOT MOVING AND WHEN WE GIVE MORE GAS IT WILL ACCELERA… Look up ODI 10577107 at NHTSA ↗	228.6% ODI 11426930 · 128,000 mi The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (… Look up ODI 11426930 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	155.1% ODI 10267716 · 4,000 mi WE RECENTLY PURCHASED A 2009 VOLKSWAGEN ROUTAN SE WITH BOTH DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS. OUR 4 YEAR OLD SON WENT TO OPEN THE REAR PASSENGER SIDE DOOR BY PULLING ON THE HANDLE, AND AT THE SAME TIME MY HUSBAND WENT TO OPEN THE DOOR BY PUSHING THE "DOOR OPEN" BUTTON ON THE KEY. AS A RESULT OF THIS, THE DOOR ENDED UP CLOSING COMPLETELY, AND LATCHING, ON MY SON'S HAND. IT ALSO WOULD ONLY OPEN ONCE MY HUSBAND FORCEFULLY PULLED THE DOOR OPEN. OF COURSE HIS HAND IMMEDIATELY SWELLED UP AND WE VISITED THE EMERGENCY DEPARTMENT, HAD XRAY'… Look up ODI 10267716 at NHTSA ↗	187.5% ODI 10677066 · 51,186 mi THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI… Look up ODI 10677066 at NHTSA ↗	179.7% ODI 10836522 · 65,000 mi MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT. Look up ODI 10836522 at NHTSA ↗	711.1% ODI 10969276 · 97,000 mi THE PROBLEM STARTED WITH THE CAR NOT STARTING ON VARIOUS OCCASIONS. I JUST THOUGHT IT WAS A FLUKE. THEN IT DIED ON ME MULTIPLE TIMES WHILE DRIVING VARIOUS SPEEDS UPWARD OF 70 MPH. EVERYTHING WOULD TURN OFF AND THEN I WOULD PULL OVER AND IT WOULD START RIGHT BACK UP. UPON THOSE THINGS HAPPENING I DECIDED TO TAKE IT IN. AS I WAS HEADING HOME ON THE HIGHWAY GOING ABOUT 75 MPH THE CAR ACCELERATED WITHOUT ME TOUCHING THE GAS AND THEN THE TRANSMISSION DROPPED AND IT DIED. VERY SCARY. I TOOK IT IN AND THEY CONCLUDED THAT IT WAS SOMETHING TO DO WITH TH… Look up ODI 10969276 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	41.4% ODI 10481360 · 57,000 mi 10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR Look up ODI 10481360 at NHTSA ↗	41.7% ODI 10763450 · 90,000 mi IN APRIL 2015 THE CHECK ENGINE LIGHT CAME ON IN MY 2010 VW ROUTAN, MAYBE A WEEK OR SO LATER IT STARTED TO STALL WHILE I WAS DRIVING IT. I TOOK IT TO AN IMPORT DEALER LOCALLY TO HAVE IT LOOKED AT AND WAS TOLD THAT THE EGR VALVE WAS BAD. THEY REPLACED IT, WHICH COST ME $400, AND PUT A NEW GAS CAP ON IT. IN JULY THE ENGINE LIGHT CAME ON AGAIN, HAD THE CODES RUN AT A PARTS STORE AND IT WAS THE EGR VALVE AGAIN. TOOK IT BACK TO THE SHOP THAT DID THE FIRST REPAIR BECAUSE IT STILL HAD A PARTS AND LABOR WARRANTEE WITH THEM. THEY REPLACED IT AGAIN. NOW, … Look up ODI 10763450 at NHTSA ↗	3922.3% ODI 10626580 · 60,000 mi 7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I… Look up ODI 10626580 at NHTSA ↗	812.7% ODI 11041088 · 60,800 mi TAKATA RECALL. HAVING PROBLEMS STARTING VAN ON FIRST TRY. VAN WILL STALL A FEW TIMES BEFORE STARTING. SOMETIMES THE BATTERY IS DRAIN. BATTERY HAS BEEN TESTED=GOOD! THIS HAS BEEN HAPPENING FOR 3 MONTHS. I AFTER READING AND RESEARCHING I COME TO A CONCLUSION THAT IT IS THE TIPM FUEL RELAY! Look up ODI 11041088 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	124.1% ODI 10639576 · 54,694 mi WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT W… Look up ODI 10639576 at NHTSA ↗	93.8% ODI 10818389 · 64,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE ESP WARNING INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000. Look up ODI 10818389 at NHTSA ↗	126.9% ODI 10819083 · 20,000 mi INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI… Look up ODI 10819083 at NHTSA ↗	11.6% ODI 11154490 · 70,000 mi TIPM - THE TIPM IN THE ROUTAN HAS BEEN NOTED AS MALFUNCTIONING ON MANY ONLINE FORUMS. MY TIPM MALFUNCTIONED AND MY VEHICLE SUDDENLY STOP ON A HIGHWAY WHILE DRIVING. THIS IS VERY DANGEROUS. Look up ODI 11154490 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	58,650–92,000 mi	71,000 mi	95	ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗ ODI 10491849 · 26,000 mi I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTION… Look up ODI 10491849 at NHTSA ↗ ODI 10501259 · 7,000 mi TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SIDE SLIDING DOORS WOULD OPEN INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR MOTOR FAILED AND WOULD REQUIRE REPLACING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE IMMEDIATELY RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED AN EXTENDED WARRANTY AND A PERCENTAGE OFF THE PURCHASE OF A NEW VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APP… Look up ODI 10501259 at NHTSA ↗
Engine	55,084–102,250 mi	70,750 mi	38	ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗ ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 10595636 · 50,833 mi TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO HESITATE BEFORE STALLING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,833. Look up ODI 10595636 at NHTSA ↗
Fuel/Propulsion System	61,000–98,000 mi	74,000 mi	33	ODI 10626580 · 60,000 mi 7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I… Look up ODI 10626580 at NHTSA ↗ ODI 10638634 · 35,000 mi VAN WOULD NOT START LIKE NORMAL. SOMETIMES IT WOULD, OTHER TIMES IT WOULD CRANK, IDLE, THEN SHUT OFF, OR CRANK WITHOUT STARTING AND WOULD HAVE TO MANUALLY TURN THE KEY BACK TO THE OFF POSITION TO STOP THE CRANKING, OR CRANK WITH FOOT ON GAS PEDAL DEPRESSED SO IT WOULD NOT STALL SO IT WOULD START. THAT WORKED FOR ABOUT 2 WEEKS. NOW IT ONLY CRANKS WITHOUT STARTING. WAS TOLD INJECTORS NEEDED CLEANING. AFTER THAT WAS TOLD FUEL PUMP IS NOT WORKING. (WAS NOT THE PROBLEM, FUEL PUMP WAS NOT GETTING POWER, THIS WAS KNOWN AFTER INSTALLING NEW FUEL… Look up ODI 10638634 at NHTSA ↗ ODI 10661305 · 64,200 mi THIS CAR WAS ACTUALLY MANUFACTURED BY CHRYSLER AND SOLD BY VW. THE INITIAL PROBLEM SEEMED TO BE RELATED TO A FAULTY FUEL PUMP. THE CAR WOULD TRY TO CRANK BUT NOT START. IT ACTUALLY STALLED AS WELL. WE TOOK IT TO A DEALER WHO CONTINUED GUESSING AT THE PROBLEM AND FINALLY REPLACED THE FUEL PUMP. LUCKILY I HAD MECHANICAL BREAKDOWN COVERAGE AND ONLY HAD TO PAY $250 OUT OF POCKET. HOWEVER, AFTER THE "FIX" I'VE HAD THE CAR BACK THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. THIS WEEK, THE FUEL PUMP STARTED RUNNING EVEN WHEN THE CAR IS OFF.… Look up ODI 10661305 at NHTSA ↗
Power Train	45,000–85,000 mi	66,250 mi	16	ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 10627516 · 68,000 mi I STARTED MY 2011 VW ROUTAN THIS MORNING AND AS SOON AS THE TRANSMISSION WAS PLACED IN REVERSE, THE ENGINE QUIT. I HAD ALL ELECTRICAL POWER THROUGHOUT THIS WHOLE ORDEAL. I PLACED THE VEHICLE IN PARK AND STARTED IT AGAIN THOUGH IT WAS HESITANT TO START. IT STARTED AFTER 3 SECONDS AND I ALLOWED IT SIT AND IDLE (DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WHILE IDLING AT SMOOTH RPMS). I PLACED THE TRANSMISSION INTO REVERSE AND THE ENGINE IMMEDIATELY QUIT RUNNING AGAIN. AFTER PLACING THE TRANSMISSION BACK INTO PARK, IN DEPERATION I ATTEMPTED A… Look up ODI 10627516 at NHTSA ↗ ODI 10826133 · 50,000 mi THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS Look up ODI 10826133 at NHTSA ↗
Unknown Or Other	62,600–78,650 mi	71,242 mi	14	ODI 10836522 · 65,000 mi MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT. Look up ODI 10836522 at NHTSA ↗ ODI 10863993 · 77,000 mi TAKATA RECALL.I BOUGHT A VW ROUTAN IN MARCH OF THIS YEAR WITH 77,000 MILES ON IT. THE FIRST WEEK I HAD IT I WENT OUT TO START IT AND IT WOULD NOT TURN OVER. I TRIED IT AGAIN AND IT STARTED. NEXT DAY IT DID THE SAME THING. NOW ITS GOTTEN SO BAD IT TAKES 20 TRYS BEFORE IT STARTS. NOW MY TRANS. IS JERKING WHEN I PUT IT N GEAR.IM TAKING IT IN TOMORROW SO I WILL LET YOU KNOW WHAT HAPPENS. Look up ODI 10863993 at NHTSA ↗ ODI 10898013 · 74,000 mi PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, … Look up ODI 10898013 at NHTSA ↗
Service Brakes	26,284–68,612 mi	52,376 mi	12	ODI 10519965 · 8,000 mi WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING … Look up ODI 10519965 at NHTSA ↗ ODI 10545339 · 26,379 mi SHORTLY AFTER PURCHASING THE VEHICLE WE NOTICED THE FRONT BRAKES CAUSED A VIBRATION/ WOBBLE AT SPEED WHEN BRAKING, THIS WAS WITH LESS THAN 9000 MILES ON THE VEHICLE. NOW AGAIN AT LITTLE MORE THAN 24000MI. WE ARE TAKING THE VAN IN FOR WARRANTY REPLACEMENT OF THE BRAKES AND ROTORS. I'M TOLD BY MY ORIGINAL DEALER THAT THERE IS A SERVICE ADVISORY NOTICE FOR THIS ISSUE. *JS Look up ODI 10545339 at NHTSA ↗ ODI 10546789 · 48,000 mi THIS VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER SINCE IT WAS PURCHASED JULY 2011. THIS VEHICLE HAS HAD MANY SERIOUS / SAFETY PROBLEMS. THE BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES. THE MOST RECENT PROBLEM WAS THE POWER BRAKE BOOSTER (OR SOMETHING LIKE THAT) HAS FAILED. MY WIFE WAS NOT ABLE TO STOP THE VAN. SHE WENT THROUGH A RED LIGHT WHERE CROSS TRAFFIC WAS TRAVELING AT SPEEDS OF 40MPH OR GREATER. HER DRIVING SKILLS AND USING BOOTH FEET ON THE BRAKE PEDDLE SHE WAS ABLE TO SLOW THE VAN AND STEER IT FROM GETTING BLIND SIDED. IT IS MY BE… Look up ODI 10546789 at NHTSA ↗
Electronic Stability Control (Esc)	58,007–91,750 mi	75,000 mi	12	ODI 10819083 · 20,000 mi INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI… Look up ODI 10819083 at NHTSA ↗ ODI 10923858 · 67,566 mi THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. … Look up ODI 10923858 at NHTSA ↗ ODI 10934732 · 105,000 mi I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT… Look up ODI 10934732 at NHTSA ↗
Steering	29,000–88,750 mi	47,677 mi	8	ODI 10421300 · 4,000 mi HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. … Look up ODI 10421300 at NHTSA ↗ ODI 10491849 · 26,000 mi I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTION… Look up ODI 10491849 at NHTSA ↗ ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11635180 loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight t… Look up ODI 11635180 at NHTSA ↗
2025-02	1	None	ODI 11643273 The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart... or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen a… Look up ODI 11643273 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2013: 1 complaints · 2014: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2013	0	0	1
2014	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2013	7	0	0
2014	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Fuel/Propulsion System	Power Train	Unknown Or Other	Service Brakes	Electronic Stability Control (Esc)	Steering
Electrical System	—	29 ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗ ODI 10628633 · 58,300 mi 1ST INCIDENT-PARKING CAR IN A STALL, CAR SHUTS OFF BEFORE PARKED. P0111 REPLACE AIR TEMP SENSOR 2ND INCIDENT-EXITING THE FREEWAY ON A SINGLE LANE JUST UNDER 35MPH ENGINE SHUTS OFF, STEERING WHEEL LOCKS RIGHT, APPLY BRAKES LIGHTLY, SHIFT INTO NEUTRAL TO TURN WHEEL TO PULL ON SHOULDER. P0300 AND P0302 CODE. DEALER REPLACE BANK #2 CYLINDER HEAD AND NECESSARY PARTS.(INCIDENT POSTED INFORMATION) 3RD INCIDENT-MERGING ON FREEWAY UP THE HILL, ENGINE BOGS AND SHUTS OFF, WAS ON FAR RIGHT LANE PULLED TO SIDE. DEALER SAYS MISFIRE ON CYLINDER #6 W… Look up ODI 10628633 at NHTSA ↗ ODI 10745677 · 60,000 mi VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WEL… Look up ODI 10745677 at NHTSA ↗	29 ODI 10626580 · 60,000 mi 7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I… Look up ODI 10626580 at NHTSA ↗ ODI 10661305 · 64,200 mi THIS CAR WAS ACTUALLY MANUFACTURED BY CHRYSLER AND SOLD BY VW. THE INITIAL PROBLEM SEEMED TO BE RELATED TO A FAULTY FUEL PUMP. THE CAR WOULD TRY TO CRANK BUT NOT START. IT ACTUALLY STALLED AS WELL. WE TOOK IT TO A DEALER WHO CONTINUED GUESSING AT THE PROBLEM AND FINALLY REPLACED THE FUEL PUMP. LUCKILY I HAD MECHANICAL BREAKDOWN COVERAGE AND ONLY HAD TO PAY $250 OUT OF POCKET. HOWEVER, AFTER THE "FIX" I'VE HAD THE CAR BACK THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. THIS WEEK, THE FUEL PUMP STARTED RUNNING EVEN WHEN THE CAR IS OFF.… Look up ODI 10661305 at NHTSA ↗ ODI 10684338 · 85,000 mi TIPM MODULE, SAME AS CHRYSLERS. CAR STOPPED WHILE DRIVING AND HAS AN INTERMITTENT STARTING PROBLEM. *TR Look up ODI 10684338 at NHTSA ↗	7 ODI 10627516 · 68,000 mi I STARTED MY 2011 VW ROUTAN THIS MORNING AND AS SOON AS THE TRANSMISSION WAS PLACED IN REVERSE, THE ENGINE QUIT. I HAD ALL ELECTRICAL POWER THROUGHOUT THIS WHOLE ORDEAL. I PLACED THE VEHICLE IN PARK AND STARTED IT AGAIN THOUGH IT WAS HESITANT TO START. IT STARTED AFTER 3 SECONDS AND I ALLOWED IT SIT AND IDLE (DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WHILE IDLING AT SMOOTH RPMS). I PLACED THE TRANSMISSION INTO REVERSE AND THE ENGINE IMMEDIATELY QUIT RUNNING AGAIN. AFTER PLACING THE TRANSMISSION BACK INTO PARK, IN DEPERATION I ATTEMPTED A… Look up ODI 10627516 at NHTSA ↗ ODI 10826133 · 50,000 mi THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS Look up ODI 10826133 at NHTSA ↗ ODI 10908851 · 85,000 mi RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS… Look up ODI 10908851 at NHTSA ↗	7 ODI 10898013 · 74,000 mi PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, … Look up ODI 10898013 at NHTSA ↗ ODI 10908605 · 52,000 mi CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER. Look up ODI 10908605 at NHTSA ↗ ODI 10936830 · 45,126 mi INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION. Look up ODI 10936830 at NHTSA ↗	2 ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 10854489 · 69,000 mi I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERAL TRIES TO START. I TOOK IT IN TO MY LOCAL VW DEALERSHIP WHERE THEY DIAGNOSED IT TO BE A TIMP FAILURE. I GOT THE VEHICLE REPAIRED COSTING ME $1028.17. IT HAD 69,000 MILES AT THE TIME OF REPAIR. AFTER DOING RESEARCH ON T… Look up ODI 10854489 at NHTSA ↗	10 ODI 10819083 · 20,000 mi INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI… Look up ODI 10819083 at NHTSA ↗ ODI 10923858 · 67,566 mi THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. … Look up ODI 10923858 at NHTSA ↗ ODI 10934732 · 105,000 mi I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT… Look up ODI 10934732 at NHTSA ↗	5 ODI 10491849 · 26,000 mi I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTION… Look up ODI 10491849 at NHTSA ↗ ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗
Engine	29 ODI 10491583 · 30,852 mi DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI… Look up ODI 10491583 at NHTSA ↗ ODI 10628633 · 58,300 mi 1ST INCIDENT-PARKING CAR IN A STALL, CAR SHUTS OFF BEFORE PARKED. P0111 REPLACE AIR TEMP SENSOR 2ND INCIDENT-EXITING THE FREEWAY ON A SINGLE LANE JUST UNDER 35MPH ENGINE SHUTS OFF, STEERING WHEEL LOCKS RIGHT, APPLY BRAKES LIGHTLY, SHIFT INTO NEUTRAL TO TURN WHEEL TO PULL ON SHOULDER. P0300 AND P0302 CODE. DEALER REPLACE BANK #2 CYLINDER HEAD AND NECESSARY PARTS.(INCIDENT POSTED INFORMATION) 3RD INCIDENT-MERGING ON FREEWAY UP THE HILL, ENGINE BOGS AND SHUTS OFF, WAS ON FAR RIGHT LANE PULLED TO SIDE. DEALER SAYS MISFIRE ON CYLINDER #6 W… Look up ODI 10628633 at NHTSA ↗ ODI 10745677 · 60,000 mi VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WEL… Look up ODI 10745677 at NHTSA ↗	—	11 ODI 10745677 · 60,000 mi VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WEL… Look up ODI 10745677 at NHTSA ↗ ODI 10745970 · 71,500 mi THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC ON TWO SEPARATE OCCASIONS. I KNOW THAT THIS IS A CHRYSLER MANUFACTURED/VOLKSWAGEN MARKETED VEHICLE. I HAVE READ THAT CHRYSLER HAS RECALLED SEVERAL OF ITS MINIVANS DUE TO THE SAME PROBLEMS AND THAT THE ISSUE IS WITH THE … Look up ODI 10745970 at NHTSA ↗ ODI 10764042 · 55,334 mi ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOULD HAVE TO BE TOWED TO BURLINGTON WASHINGTON TO THE CLOSEST VOLKSWAGEN DEALERSHIP TO BE PROGRAMMED. THIS PART WILL COST ME $822 WITH ADDITIONAL COSTS FOR INSTALLATION AND PROGRAMMING. AFTER MUCH RESEARCH, I FOUND THERE… Look up ODI 10764042 at NHTSA ↗	6 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 11033454 · 85,000 mi OUR TRANSMISSION ISSUE STARTED AS WE'RE GOING DOWN I-75 AT ABOUT 65-70. WHAT SOUNDED LIKE SOMETHING FALLING FROM UNDER THE HOOD AND MAKING A KLANKING SOUND AT IF IT WAS FALLING FROM THE ENGINE. AFTER A FEW MONTHS THE TRANSMISSION STARTED MAKING A HIGH PITCHED NOISE. OUR LOCAL AUTO REPAIR STORE WOULDN'T TOUCH IT SO WE HAD TO TAKE IT TO THE VW DEALER. TURNS OUT NOT ONLY DID WE NEED A NEW TRANSMISSION BUT WE ALSO NEEDED A NEW TIPM. TOTAL COST INCLUDING LABOR WAS OVER $7000.00. WE HAD ROUGHLY 85,000 MILES ON IT SO IT WAS NO LONGER COVERED UNDER WAR… Look up ODI 11033454 at NHTSA ↗ ODI 11131817 · 5 mi FAULTY TRANSMISSION: THE SPEED CHANGES WHILE DRIVING FOR NO APPARENT REASON. THE CAR HAS ONLY 57000 MILES MOSTLY ON CITY STREETS. JERKS ARE FELT WHILE DRIVING. Look up ODI 11131817 at NHTSA ↗	2 ODI 10908605 · 52,000 mi CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER. Look up ODI 10908605 at NHTSA ↗ ODI 11417965 When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week. Look up ODI 11417965 at NHTSA ↗	3 ODI 11011522 I HAVE REPLACED THE BRAKES AND ROUTERS 3 TIMES SINCE OWNING THE VAN AT OVER $1000 EACH TIME. THE BIGGEST ISSUE I HAVE IS THE FACT THAT THE CAR WON'T START. VERY FREQUENTLY, THE VAN WILL NOT START LEAVING MY KIDS AND I STRANDED. IT IS A HUGE PROBLEM AS I COMMUTE TO WORK AND WE LIKE TO DO THINGS OUT OF OUR AREA, NOT TO MENTION JUST DRIVE IN GENERAL. THIS HAS BEEN HAPPENING FOR A LONG TIME AND HAS GOTTEN WORSE OVER TIME. Look up ODI 11011522 at NHTSA ↗ ODI 11279757 · 98,000 mi WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SENT IT TO THE TRANSMISSION PLACE THAT ORIGINALLY DID THE TRANSMISSION WORK. THEY REPLACED A DEFECTIVE PART. EVER SINCE THE REPAIR THE VAN SHIFTS HARD AND AT ODD TIMES. THREE WEEKS AGO IT BEGAN LEAKING TRANSMISSION FLUID AND BEGAN TO SHIFT ERRATICALLY … Look up ODI 11279757 at NHTSA ↗ ODI 11457492 While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The … Look up ODI 11457492 at NHTSA ↗	4 ODI 10923858 · 67,566 mi THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. … Look up ODI 10923858 at NHTSA ↗ ODI 10934732 · 105,000 mi I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT… Look up ODI 10934732 at NHTSA ↗ ODI 11006056 · 79,000 mi CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING. Look up ODI 11006056 at NHTSA ↗	5 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 11061079 · 122,000 mi VEICLE HAS STALLED WHILE DRIVING ON CITY STREETS AT 40 MILES PER HOUR POSING A DANGER TO MY SELF AND CHILDREN LEAVING ME AND MY CHILDREN PANICKING FROM SUCH INCIDENT, WAS ABLE TO PULL TO THE SIDE BY HANGING TO STEERING WILL, TURNED IT OFF AND ON AGAIN WHEN I TURNED IT ON VEICLE STARTED ACCELERATING BY ITSELF IT WAS GOING CRAZY, TURNED IT OFF AGAIN AND VEICLE STARTED AS NORMAL, TOOK ONLY 3 MILES FOR SAME THING TO HAPPEN AGAIN. ALSO BATTERY GETS DRAINED IF LEFT OFF FOR MORE THAN 4 HOURS. Look up ODI 11061079 at NHTSA ↗ ODI 11191746 · 85,000 mi CAR SHUT OFF NUMEROUS TIMES WHILE DRIVING. THERE WAS NO WAY TO TURN STEERING WHEEL IT JUST STOPS NOTHING YOU CAN DO TO KEEP IT RUNNING HOPEFULLY NO ONE IS TAILING ME BECAUSE IF NOT I WILL DEFINITELY CRASH. MECHANIC CAN'T SEEM TO FIND PROBLEM. MAYBE TIPM OR KEY FOB? CHANGED KEY FOB NO LUCK Look up ODI 11191746 at NHTSA ↗
Fuel/Propulsion System	29 ODI 10626580 · 60,000 mi 7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I… Look up ODI 10626580 at NHTSA ↗ ODI 10661305 · 64,200 mi THIS CAR WAS ACTUALLY MANUFACTURED BY CHRYSLER AND SOLD BY VW. THE INITIAL PROBLEM SEEMED TO BE RELATED TO A FAULTY FUEL PUMP. THE CAR WOULD TRY TO CRANK BUT NOT START. IT ACTUALLY STALLED AS WELL. WE TOOK IT TO A DEALER WHO CONTINUED GUESSING AT THE PROBLEM AND FINALLY REPLACED THE FUEL PUMP. LUCKILY I HAD MECHANICAL BREAKDOWN COVERAGE AND ONLY HAD TO PAY $250 OUT OF POCKET. HOWEVER, AFTER THE "FIX" I'VE HAD THE CAR BACK THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. THIS WEEK, THE FUEL PUMP STARTED RUNNING EVEN WHEN THE CAR IS OFF.… Look up ODI 10661305 at NHTSA ↗ ODI 10684338 · 85,000 mi TIPM MODULE, SAME AS CHRYSLERS. CAR STOPPED WHILE DRIVING AND HAS AN INTERMITTENT STARTING PROBLEM. *TR Look up ODI 10684338 at NHTSA ↗	11 ODI 10745677 · 60,000 mi VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WEL… Look up ODI 10745677 at NHTSA ↗ ODI 10745970 · 71,500 mi THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC ON TWO SEPARATE OCCASIONS. I KNOW THAT THIS IS A CHRYSLER MANUFACTURED/VOLKSWAGEN MARKETED VEHICLE. I HAVE READ THAT CHRYSLER HAS RECALLED SEVERAL OF ITS MINIVANS DUE TO THE SAME PROBLEMS AND THAT THE ISSUE IS WITH THE … Look up ODI 10745970 at NHTSA ↗ ODI 10764042 · 55,334 mi ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOULD HAVE TO BE TOWED TO BURLINGTON WASHINGTON TO THE CLOSEST VOLKSWAGEN DEALERSHIP TO BE PROGRAMMED. THIS PART WILL COST ME $822 WITH ADDITIONAL COSTS FOR INSTALLATION AND PROGRAMMING. AFTER MUCH RESEARCH, I FOUND THERE… Look up ODI 10764042 at NHTSA ↗	—	3 ODI 10908851 · 85,000 mi RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS… Look up ODI 10908851 at NHTSA ↗ ODI 11033454 · 85,000 mi OUR TRANSMISSION ISSUE STARTED AS WE'RE GOING DOWN I-75 AT ABOUT 65-70. WHAT SOUNDED LIKE SOMETHING FALLING FROM UNDER THE HOOD AND MAKING A KLANKING SOUND AT IF IT WAS FALLING FROM THE ENGINE. AFTER A FEW MONTHS THE TRANSMISSION STARTED MAKING A HIGH PITCHED NOISE. OUR LOCAL AUTO REPAIR STORE WOULDN'T TOUCH IT SO WE HAD TO TAKE IT TO THE VW DEALER. TURNS OUT NOT ONLY DID WE NEED A NEW TRANSMISSION BUT WE ALSO NEEDED A NEW TIPM. TOTAL COST INCLUDING LABOR WAS OVER $7000.00. WE HAD ROUGHLY 85,000 MILES ON IT SO IT WAS NO LONGER COVERED UNDER WAR… Look up ODI 11033454 at NHTSA ↗ ODI 11301548 · 100,000 mi 2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH THIS VEHICLE.DTDTDTJB *TP Look up ODI 11301548 at NHTSA ↗	2 ODI 10898013 · 74,000 mi PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, … Look up ODI 10898013 at NHTSA ↗ ODI 10990604 · 115,000 mi THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOULD BE DRIVING 55-70 MPH THAT IT WOULD LIKE STALL. IT WOULDN'T SHIFT DOWN OR ACCELERATE. I WOULD HAVE TO PULL OVER & RESTART IT. IT BEGAN DOING THAT QUITE OFTEN UNTIL ONE NIGHT I WAS DRIVING DOWN THE ROAD & WENT TO TURN I… Look up ODI 10990604 at NHTSA ↗	0	5 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗ ODI 11052235 · 89,000 mi TIPM MODULE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. FORTUNATELY WE WERE ONLY DRIVING IN A PARKING LOT. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALE… Look up ODI 11052235 at NHTSA ↗ ODI 11056826 · 62,300 mi REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START. Look up ODI 11056826 at NHTSA ↗	1 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗
Power Train	7 ODI 10627516 · 68,000 mi I STARTED MY 2011 VW ROUTAN THIS MORNING AND AS SOON AS THE TRANSMISSION WAS PLACED IN REVERSE, THE ENGINE QUIT. I HAD ALL ELECTRICAL POWER THROUGHOUT THIS WHOLE ORDEAL. I PLACED THE VEHICLE IN PARK AND STARTED IT AGAIN THOUGH IT WAS HESITANT TO START. IT STARTED AFTER 3 SECONDS AND I ALLOWED IT SIT AND IDLE (DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WHILE IDLING AT SMOOTH RPMS). I PLACED THE TRANSMISSION INTO REVERSE AND THE ENGINE IMMEDIATELY QUIT RUNNING AGAIN. AFTER PLACING THE TRANSMISSION BACK INTO PARK, IN DEPERATION I ATTEMPTED A… Look up ODI 10627516 at NHTSA ↗ ODI 10826133 · 50,000 mi THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS Look up ODI 10826133 at NHTSA ↗ ODI 10908851 · 85,000 mi RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS… Look up ODI 10908851 at NHTSA ↗	6 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 11033454 · 85,000 mi OUR TRANSMISSION ISSUE STARTED AS WE'RE GOING DOWN I-75 AT ABOUT 65-70. WHAT SOUNDED LIKE SOMETHING FALLING FROM UNDER THE HOOD AND MAKING A KLANKING SOUND AT IF IT WAS FALLING FROM THE ENGINE. AFTER A FEW MONTHS THE TRANSMISSION STARTED MAKING A HIGH PITCHED NOISE. OUR LOCAL AUTO REPAIR STORE WOULDN'T TOUCH IT SO WE HAD TO TAKE IT TO THE VW DEALER. TURNS OUT NOT ONLY DID WE NEED A NEW TRANSMISSION BUT WE ALSO NEEDED A NEW TIPM. TOTAL COST INCLUDING LABOR WAS OVER $7000.00. WE HAD ROUGHLY 85,000 MILES ON IT SO IT WAS NO LONGER COVERED UNDER WAR… Look up ODI 11033454 at NHTSA ↗ ODI 11131817 · 5 mi FAULTY TRANSMISSION: THE SPEED CHANGES WHILE DRIVING FOR NO APPARENT REASON. THE CAR HAS ONLY 57000 MILES MOSTLY ON CITY STREETS. JERKS ARE FELT WHILE DRIVING. Look up ODI 11131817 at NHTSA ↗	3 ODI 10908851 · 85,000 mi RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS… Look up ODI 10908851 at NHTSA ↗ ODI 11033454 · 85,000 mi OUR TRANSMISSION ISSUE STARTED AS WE'RE GOING DOWN I-75 AT ABOUT 65-70. WHAT SOUNDED LIKE SOMETHING FALLING FROM UNDER THE HOOD AND MAKING A KLANKING SOUND AT IF IT WAS FALLING FROM THE ENGINE. AFTER A FEW MONTHS THE TRANSMISSION STARTED MAKING A HIGH PITCHED NOISE. OUR LOCAL AUTO REPAIR STORE WOULDN'T TOUCH IT SO WE HAD TO TAKE IT TO THE VW DEALER. TURNS OUT NOT ONLY DID WE NEED A NEW TRANSMISSION BUT WE ALSO NEEDED A NEW TIPM. TOTAL COST INCLUDING LABOR WAS OVER $7000.00. WE HAD ROUGHLY 85,000 MILES ON IT SO IT WAS NO LONGER COVERED UNDER WAR… Look up ODI 11033454 at NHTSA ↗ ODI 11301548 · 100,000 mi 2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH THIS VEHICLE.DTDTDTJB *TP Look up ODI 11301548 at NHTSA ↗	—	1 ODI 10992287 · 61,800 mi THE MINIVAN SUDDENLY GAVE AWAY ON THE TRANSMISSION. AT SPEEDS OF AROUND 70MPH, THE TRANSMISSION WAS IN "D" (AUTO TRANSMISSION VS MANUAL) BUT THERE WAS NO ENGAGEMENT FROM THE ENGINE. GIVING MORE GAS THE ENGINE WAS JUST REVVING UP AS IF IT WAS IN NEUTRAL. MOVED IT TO NEUTRAL AND BACK TO DRIVE AND STILL THE ENGINE REVVED UP WITHOUT ENGAGEMENT. HAD TO MOVE OVER TO THE RIGHT LANE AND STARTED SLOWING DOWN TO STOP. AFTER ABOUT 2-3 MINUTES, TRIED AGAIN AND THEN THE CAR SUDDENLY REVVED UP TO 5000RPM OR SO AS IF IT WAS IN THE 2ND OR 3RD GEAR. IT THEN RE-… Look up ODI 10992287 at NHTSA ↗	1 ODI 11279757 · 98,000 mi WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SENT IT TO THE TRANSMISSION PLACE THAT ORIGINALLY DID THE TRANSMISSION WORK. THEY REPLACED A DEFECTIVE PART. EVER SINCE THE REPAIR THE VAN SHIFTS HARD AND AT ODD TIMES. THREE WEEKS AGO IT BEGAN LEAKING TRANSMISSION FLUID AND BEGAN TO SHIFT ERRATICALLY … Look up ODI 11279757 at NHTSA ↗	0	1 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗
Unknown Or Other	7 ODI 10898013 · 74,000 mi PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, … Look up ODI 10898013 at NHTSA ↗ ODI 10908605 · 52,000 mi CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER. Look up ODI 10908605 at NHTSA ↗ ODI 10936830 · 45,126 mi INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION. Look up ODI 10936830 at NHTSA ↗	2 ODI 10908605 · 52,000 mi CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER. Look up ODI 10908605 at NHTSA ↗ ODI 11417965 When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week. Look up ODI 11417965 at NHTSA ↗	2 ODI 10898013 · 74,000 mi PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, … Look up ODI 10898013 at NHTSA ↗ ODI 10990604 · 115,000 mi THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOULD BE DRIVING 55-70 MPH THAT IT WOULD LIKE STALL. IT WOULDN'T SHIFT DOWN OR ACCELERATE. I WOULD HAVE TO PULL OVER & RESTART IT. IT BEGAN DOING THAT QUITE OFTEN UNTIL ONE NIGHT I WAS DRIVING DOWN THE ROAD & WENT TO TURN I… Look up ODI 10990604 at NHTSA ↗	1 ODI 10992287 · 61,800 mi THE MINIVAN SUDDENLY GAVE AWAY ON THE TRANSMISSION. AT SPEEDS OF AROUND 70MPH, THE TRANSMISSION WAS IN "D" (AUTO TRANSMISSION VS MANUAL) BUT THERE WAS NO ENGAGEMENT FROM THE ENGINE. GIVING MORE GAS THE ENGINE WAS JUST REVVING UP AS IF IT WAS IN NEUTRAL. MOVED IT TO NEUTRAL AND BACK TO DRIVE AND STILL THE ENGINE REVVED UP WITHOUT ENGAGEMENT. HAD TO MOVE OVER TO THE RIGHT LANE AND STARTED SLOWING DOWN TO STOP. AFTER ABOUT 2-3 MINUTES, TRIED AGAIN AND THEN THE CAR SUDDENLY REVVED UP TO 5000RPM OR SO AS IF IT WAS IN THE 2ND OR 3RD GEAR. IT THEN RE-… Look up ODI 10992287 at NHTSA ↗	—	1 ODI 11001470 · 68,483 mi DRIVER AIR BAG HAS FAILED TWICE RESULTING IN HIGH DOLLAR REPAIRS. BRAKES GO BAD EXTREMELY FAST. ALREADY REPLACED 2 FULL SETS OF BRAKES AND ROTORS IN 2 YEARS; LESS THAN 10,000 MILES ON EACH SET. VEHICLE VIOLENTLY JERKS WHEN IN REVERSE ON A HILL. ABNORMAL AMOUNT OF POPPING IN STEERING. DEALER UNABLE TO PINPOINT PROBLEM WITH JERKING OR POPPING. Look up ODI 11001470 at NHTSA ↗	2 ODI 10936830 · 45,126 mi INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION. Look up ODI 10936830 at NHTSA ↗ ODI 11114329 · 5 mi AFTER THE CAR IS PARKED BACK LIFT GATE OPENS SUDDENLY, ALSO AUTOMATIC SIDE DOORS SUDDENLY OPENS. LOTS OF OCCASIONS THE VEHICLE WON'T START. AT ONE TIME MY WIFE WAS DRIVING AND SUDDENLY IT JUST STOPS IN THE MIDDLE OF THE ROAD AND COULD NOT START. NO SIGN OF EMPTY GAS OR ENGINE LIGHTS WARNINGS. AFTER THE BEING TAKEN TO THE SHOP DIAGNOSE IS SENSORS NOT WORKING AND LOTS OF TIME SENSORS WERE REPLACED BUT THE HARD START KEEPS ON DOING IT TO THIS DATE. SOMETIME IT STARTS SOMETIMES IT DOES NOT. Look up ODI 11114329 at NHTSA ↗	0
Service Brakes	2 ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 10854489 · 69,000 mi I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERAL TRIES TO START. I TOOK IT IN TO MY LOCAL VW DEALERSHIP WHERE THEY DIAGNOSED IT TO BE A TIMP FAILURE. I GOT THE VEHICLE REPAIRED COSTING ME $1028.17. IT HAD 69,000 MILES AT THE TIME OF REPAIR. AFTER DOING RESEARCH ON T… Look up ODI 10854489 at NHTSA ↗	3 ODI 11011522 I HAVE REPLACED THE BRAKES AND ROUTERS 3 TIMES SINCE OWNING THE VAN AT OVER $1000 EACH TIME. THE BIGGEST ISSUE I HAVE IS THE FACT THAT THE CAR WON'T START. VERY FREQUENTLY, THE VAN WILL NOT START LEAVING MY KIDS AND I STRANDED. IT IS A HUGE PROBLEM AS I COMMUTE TO WORK AND WE LIKE TO DO THINGS OUT OF OUR AREA, NOT TO MENTION JUST DRIVE IN GENERAL. THIS HAS BEEN HAPPENING FOR A LONG TIME AND HAS GOTTEN WORSE OVER TIME. Look up ODI 11011522 at NHTSA ↗ ODI 11279757 · 98,000 mi WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SENT IT TO THE TRANSMISSION PLACE THAT ORIGINALLY DID THE TRANSMISSION WORK. THEY REPLACED A DEFECTIVE PART. EVER SINCE THE REPAIR THE VAN SHIFTS HARD AND AT ODD TIMES. THREE WEEKS AGO IT BEGAN LEAKING TRANSMISSION FLUID AND BEGAN TO SHIFT ERRATICALLY … Look up ODI 11279757 at NHTSA ↗ ODI 11457492 While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The … Look up ODI 11457492 at NHTSA ↗	0	1 ODI 11279757 · 98,000 mi WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SENT IT TO THE TRANSMISSION PLACE THAT ORIGINALLY DID THE TRANSMISSION WORK. THEY REPLACED A DEFECTIVE PART. EVER SINCE THE REPAIR THE VAN SHIFTS HARD AND AT ODD TIMES. THREE WEEKS AGO IT BEGAN LEAKING TRANSMISSION FLUID AND BEGAN TO SHIFT ERRATICALLY … Look up ODI 11279757 at NHTSA ↗	1 ODI 11001470 · 68,483 mi DRIVER AIR BAG HAS FAILED TWICE RESULTING IN HIGH DOLLAR REPAIRS. BRAKES GO BAD EXTREMELY FAST. ALREADY REPLACED 2 FULL SETS OF BRAKES AND ROTORS IN 2 YEARS; LESS THAN 10,000 MILES ON EACH SET. VEHICLE VIOLENTLY JERKS WHEN IN REVERSE ON A HILL. ABNORMAL AMOUNT OF POPPING IN STEERING. DEALER UNABLE TO PINPOINT PROBLEM WITH JERKING OR POPPING. Look up ODI 11001470 at NHTSA ↗	—	0	4 ODI 10588773 · 34,354 mi THE VW ROUTAN RECENTLY WHEN I GOT FROM THE DELESHIP I NOTICE THAT EVERYTIME THAT I WOULD APPLY THE BRAKES WHILE DRIVING ON THE FREEWAY THEN ENTIRE VAN WOULD VIBRATE AND THE STEERING WHEEL WOULD VIBRATE EVEN MORE I DID SOME RESEARCH AND I FOUND THAT I WASN'T THE ONLY ROUTAN OWNER HAVING BRAKE PROBLEMS SO IT LOOKS LIKE THE BRAKE ROTTORS ARE OVER HEATING THAT THEN CAUSED THE ROTTORS TO WARPED!!! SO I TOOK THE CAR TO THE VW DEALERSHIP AND THEY HAD TO REPLACE ALL FOUR ROTTORS AND BRAKE PADS!! BUT BEFORE REPLACING THEM THEY KEEP TELLING ME THAT IT… Look up ODI 10588773 at NHTSA ↗ ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 11457492 While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The … Look up ODI 11457492 at NHTSA ↗
Electronic Stability Control (Esc)	10 ODI 10819083 · 20,000 mi INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI… Look up ODI 10819083 at NHTSA ↗ ODI 10923858 · 67,566 mi THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. … Look up ODI 10923858 at NHTSA ↗ ODI 10934732 · 105,000 mi I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT… Look up ODI 10934732 at NHTSA ↗	4 ODI 10923858 · 67,566 mi THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. … Look up ODI 10923858 at NHTSA ↗ ODI 10934732 · 105,000 mi I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT… Look up ODI 10934732 at NHTSA ↗ ODI 11006056 · 79,000 mi CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING. Look up ODI 11006056 at NHTSA ↗	5 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗ ODI 11052235 · 89,000 mi TIPM MODULE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. FORTUNATELY WE WERE ONLY DRIVING IN A PARKING LOT. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALE… Look up ODI 11052235 at NHTSA ↗ ODI 11056826 · 62,300 mi REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START. Look up ODI 11056826 at NHTSA ↗	0	2 ODI 10936830 · 45,126 mi INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION. Look up ODI 10936830 at NHTSA ↗ ODI 11114329 · 5 mi AFTER THE CAR IS PARKED BACK LIFT GATE OPENS SUDDENLY, ALSO AUTOMATIC SIDE DOORS SUDDENLY OPENS. LOTS OF OCCASIONS THE VEHICLE WON'T START. AT ONE TIME MY WIFE WAS DRIVING AND SUDDENLY IT JUST STOPS IN THE MIDDLE OF THE ROAD AND COULD NOT START. NO SIGN OF EMPTY GAS OR ENGINE LIGHTS WARNINGS. AFTER THE BEING TAKEN TO THE SHOP DIAGNOSE IS SENSORS NOT WORKING AND LOTS OF TIME SENSORS WERE REPLACED BUT THE HARD START KEEPS ON DOING IT TO THIS DATE. SOMETIME IT STARTS SOMETIMES IT DOES NOT. Look up ODI 11114329 at NHTSA ↗	0	—	2 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗ ODI 11191746 · 85,000 mi CAR SHUT OFF NUMEROUS TIMES WHILE DRIVING. THERE WAS NO WAY TO TURN STEERING WHEEL IT JUST STOPS NOTHING YOU CAN DO TO KEEP IT RUNNING HOPEFULLY NO ONE IS TAILING ME BECAUSE IF NOT I WILL DEFINITELY CRASH. MECHANIC CAN'T SEEM TO FIND PROBLEM. MAYBE TIPM OR KEY FOB? CHANGED KEY FOB NO LUCK Look up ODI 11191746 at NHTSA ↗
Steering	5 ODI 10491849 · 26,000 mi I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTION… Look up ODI 10491849 at NHTSA ↗ ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗	5 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗ ODI 11061079 · 122,000 mi VEICLE HAS STALLED WHILE DRIVING ON CITY STREETS AT 40 MILES PER HOUR POSING A DANGER TO MY SELF AND CHILDREN LEAVING ME AND MY CHILDREN PANICKING FROM SUCH INCIDENT, WAS ABLE TO PULL TO THE SIDE BY HANGING TO STEERING WILL, TURNED IT OFF AND ON AGAIN WHEN I TURNED IT ON VEICLE STARTED ACCELERATING BY ITSELF IT WAS GOING CRAZY, TURNED IT OFF AGAIN AND VEICLE STARTED AS NORMAL, TOOK ONLY 3 MILES FOR SAME THING TO HAPPEN AGAIN. ALSO BATTERY GETS DRAINED IF LEFT OFF FOR MORE THAN 4 HOURS. Look up ODI 11061079 at NHTSA ↗ ODI 11191746 · 85,000 mi CAR SHUT OFF NUMEROUS TIMES WHILE DRIVING. THERE WAS NO WAY TO TURN STEERING WHEEL IT JUST STOPS NOTHING YOU CAN DO TO KEEP IT RUNNING HOPEFULLY NO ONE IS TAILING ME BECAUSE IF NOT I WILL DEFINITELY CRASH. MECHANIC CAN'T SEEM TO FIND PROBLEM. MAYBE TIPM OR KEY FOB? CHANGED KEY FOB NO LUCK Look up ODI 11191746 at NHTSA ↗	1 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗	1 ODI 10585581 · 30,000 mi MY 2011 ROUTAN SUDDENLY LOST POWER WHILE I, WITH MY KID ON BOARD, WAS DRIVING ON A HIGHWAY IN MARCH 2014. CAN YOU IMAGINE A VEHICLE STOPPING IN A FLOW OF VEHICLES AT 70+ MPH? ALL LIGHTS WERE ON. I MANAGED TO RESTART THE ENGINE AND WAS ABLE TO DRIVE BUT THE CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP FROM WHOM I BOUGHT THE VEHICLE "REPAIRED" IT AND TOLD ME THAT "EVERYTHING IS FINE" BY HAVING A BRAND-NEW SET OF WIRING. A MONTH LATER, THE SAME LIFE-THREATENING ISSUE HAPPENED AGAIN WHILE I WAS DRIVING. THIS TIME, THE VEHICLE STALLED AND I COULD… Look up ODI 10585581 at NHTSA ↗	0	4 ODI 10588773 · 34,354 mi THE VW ROUTAN RECENTLY WHEN I GOT FROM THE DELESHIP I NOTICE THAT EVERYTIME THAT I WOULD APPLY THE BRAKES WHILE DRIVING ON THE FREEWAY THEN ENTIRE VAN WOULD VIBRATE AND THE STEERING WHEEL WOULD VIBRATE EVEN MORE I DID SOME RESEARCH AND I FOUND THAT I WASN'T THE ONLY ROUTAN OWNER HAVING BRAKE PROBLEMS SO IT LOOKS LIKE THE BRAKE ROTTORS ARE OVER HEATING THAT THEN CAUSED THE ROTTORS TO WARPED!!! SO I TOOK THE CAR TO THE VW DEALERSHIP AND THEY HAD TO REPLACE ALL FOUR ROTTORS AND BRAKE PADS!! BUT BEFORE REPLACING THEM THEY KEEP TELLING ME THAT IT… Look up ODI 10588773 at NHTSA ↗ ODI 10702747 · 61,000 mi I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR Look up ODI 10702747 at NHTSA ↗ ODI 11457492 While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysler (for VW) and their (identical) model has the same issue, it was known and recalled, it is appalling that no recall exists for this VW model. These vans are being financed and bought by families, and like us driven daily with children in them. The … Look up ODI 11457492 at NHTSA ↗	2 ODI 10968462 · 100,000 mi I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GU… Look up ODI 10968462 at NHTSA ↗ ODI 11191746 · 85,000 mi CAR SHUT OFF NUMEROUS TIMES WHILE DRIVING. THERE WAS NO WAY TO TURN STEERING WHEEL IT JUST STOPS NOTHING YOU CAN DO TO KEEP IT RUNNING HOPEFULLY NO ONE IS TAILING ME BECAUSE IF NOT I WILL DEFINITELY CRASH. MECHANIC CAN'T SEEM TO FIND PROBLEM. MAYBE TIPM OR KEY FOB? CHANGED KEY FOB NO LUCK Look up ODI 11191746 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Stalling or loss of power

46 mentions · 26.3% of complaints

Median mileage: 67,900 mi (44 usable records).

ODI 10491583 · 30,852 mi

DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI…

Look up ODI 10491583 at NHTSA ↗

ODI 10585581 · 30,000 mi

Look up ODI 10585581 at NHTSA ↗

ODI 10595636 · 50,833 mi

Look up ODI 10595636 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

18 mentions · 10.3% of complaints

Median mileage: 69,448 mi (15 usable records).

ODI 10491583 · 30,852 mi

Look up ODI 10491583 at NHTSA ↗

ODI 10626580 · 60,000 mi

Look up ODI 10626580 at NHTSA ↗

ODI 10638634 · 35,000 mi

Look up ODI 10638634 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

15 mentions · 8.6% of complaints

Median mileage: 59,000 mi (15 usable records).

ODI 10585581 · 30,000 mi

Look up ODI 10585581 at NHTSA ↗

ODI 10626580 · 60,000 mi

Look up ODI 10626580 at NHTSA ↗

ODI 10638634 · 35,000 mi

Look up ODI 10638634 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

12 mentions · 6.9% of complaints

Median mileage: 81,000 mi (10 usable records).

ODI 10626580 · 60,000 mi

Look up ODI 10626580 at NHTSA ↗

ODI 10628633 · 58,300 mi

1ST INCIDENT-PARKING CAR IN A STALL, CAR SHUTS OFF BEFORE PARKED. P0111 REPLACE AIR TEMP SENSOR 2ND INCIDENT-EXITING THE FREEWAY ON A SINGLE LANE JUST UNDER 35MPH ENGINE SHUTS OFF, STEERING WHEEL LOCKS RIGHT, APPLY BRAKES LIGHTLY, SHIFT INTO NEUTRAL TO TURN WHEEL TO PULL ON SHOULDER. P0300 AND P0302 CODE. DEALER REPLACE BANK #2 CYLINDER HEAD AND NECESSARY PARTS.(INCIDENT POSTED INFORMATION) 3RD INCIDENT-MERGING ON FREEWAY UP THE HILL, ENGINE BOGS AND SHUTS OFF, WAS ON FAR RIGHT LANE PULLED TO SIDE. DEALER SAYS MISFIRE ON CYLINDER #6 W…

Look up ODI 10628633 at NHTSA ↗

ODI 10702747 · 61,000 mi

I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

Look up ODI 10702747 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

9 mentions · 5.1% of complaints

Median mileage: 65,000 mi (9 usable records).

ODI 10456859 · 2,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHEN STOPPING. THE VEHICLE ALSO JERKED INTERMITTENTLY. IN ADDITION, THE FRONT PASSENGER DOOR OPENED ON ITS OWN AND WOULD NOT LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. T…

Look up ODI 10456859 at NHTSA ↗

ODI 10863993 · 77,000 mi

TAKATA RECALL.I BOUGHT A VW ROUTAN IN MARCH OF THIS YEAR WITH 77,000 MILES ON IT. THE FIRST WEEK I HAD IT I WENT OUT TO START IT AND IT WOULD NOT TURN OVER. I TRIED IT AGAIN AND IT STARTED. NEXT DAY IT DID THE SAME THING. NOW ITS GOTTEN SO BAD IT TAKES 20 TRYS BEFORE IT STARTS. NOW MY TRANS. IS JERKING WHEN I PUT IT N GEAR.IM TAKING IT IN TOMORROW SO I WILL LET YOU KNOW WHAT HAPPENS.

Look up ODI 10863993 at NHTSA ↗

ODI 10918913 · 3,723 mi

THE TRANSMISSION WOULD CAUSE THE VEHICLE TO ABRUPTLY LUNGE FORWARD WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. I AM THE DRIVER OF THE VAN AND MY HEAD,NECK, UPPER SHOULDERS, UPPER/MID/LOWER BACK HURTS. IT STARTED HURTING BECAUSE OF ABRUPT JERKING OF MY HEAD AND NECK CAUSED BY THE VAN WHEN I SHIFTED THE GEAR FROM "R" TO "D". THIS WOULD ALSO HAPPEN TO MY 2 SMALL CHILDREN (NOW 4 AND 6 YEARS OF AGE) WHILE THEY SIT IN THE BACK. THE HEAD OF THE PASSENGERS IN THE VAN WOULD ALSO JERK AND LUNGE FORWARD OR BACKWARDS. I HAVE ALMOST HIT PEDES…

Look up ODI 10918913 at NHTSA ↗

Matching rule

Brake response concerns

2 mentions · 1.1% of complaints

Median mileage: 32,376 mi (2 usable records).

ODI 10519965 · 8,000 mi

WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING …

Look up ODI 10519965 at NHTSA ↗

ODI 10716402 · 56,752 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKES FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE REAR MOUNTING BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,752.

Look up ODI 10716402 at NHTSA ↗

Matching rule