U.S. public vehicle records

2013 Ford FOCUS ELECTRIC problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

69 owner complaints analyzed

3 distinct recall campaigns

5,450 mi median reported failure mileage

Scope: 2013 model year. Data updated: 2026-10-01 (October 1, 2026). 64 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 37 of 69 complaints (53.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	11	15.9%
Electrical and battery issues	11	15.9%
Steering behavior	10	14.5%
Engine operation	9	13.0%
Transmission and shifting	4	5.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Electrical System

Engine

Fuel/Propulsion System

Steering

Vehicle Speed Control

Service Brakes

Electronic Stability Control (Esc)

Power Train: 37; Electrical System: 26; Engine: 16; Fuel/Propulsion System: 15; Steering: 8; Vehicle Speed Control: 5; Service Brakes: 4; Electronic Stability Control (Esc): 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 51; 25,000 to 49,999: 6; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (51). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013

2014

2015

2016

2017

2018

2019

2021

2024

2013: 35; 2014: 10; 2015: 5; 2016: 5; 2017: 6; 2018: 4; 2019: 2; 2021: 1; 2024: 1

Pattern summary

Power Train leads the component reports. Braking behavior appears in 11 complaint narratives. Electrical and battery issues appears in 11 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10545282 · 2013-09-25 (September 25, 2013)

DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS

Owner-reported narrative. 1,500 miles reported. Look up ODI 10545282 at NHTSA ↗

Owner report 10546103 · 2013-09-29 (September 29, 2013)

MY WIFE WAS DRIVING IN HEAVY TRAFFIC AT APPROX. 30 MPH. WITH NO PRIOR AUDIBLE OR VISUAL INSTRUMENT PANEL WARNING DRIVE POWER CEASED AND THE CAR CAME TO A SUDDEN STOP WITH A LOUD AUDIBLE WARNING.SHE WAS LUCKY NOT TO BE REAR ENDED..THE GREEN INSTRUMENT PANEL ICON WHICH NORMALLY INDICATES DRIVE POWER CONNECTED WAS UNLIT. SHE RECYCLED PARKING BRAKE ON, TRANSMISSION IN PARK, FOOT ON FOOTBRAKE AND PRESSED THE POWER BUTTON (THIS IS THE NORMAL START PROCEDURE) WITH NO RESULT . SHE OPENED AND CLOSED THE DRIVER DOOR AND THEN THE CAR STARTED NORMALLY AND …

Owner-reported narrative. 4,336 miles reported. Look up ODI 10546103 at NHTSA ↗

Owner report 10546691 · 2013-10-03 (October 3, 2013)

I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN…

Owner-reported narrative. 1,012 miles reported. Look up ODI 10546691 at NHTSA ↗

Owner report 10548444 · 2013-10-18 (October 18, 2013)

I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO…

Owner-reported narrative. 5,600 miles reported. Look up ODI 10548444 at NHTSA ↗

Owner report 10547429 · 2013-10-09 (October 9, 2013)

AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT…

Owner-reported narrative. 1,803 miles reported. Look up ODI 10547429 at NHTSA ↗

Owner report 10546033 · 2013-09-28 (September 28, 2013)

TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR

Owner-reported narrative. 4,663 miles reported. Look up ODI 10546033 at NHTSA ↗

Owner report 10548849 · 2013-10-22 (October 22, 2013)

WHILE OPERATING THE 2013 FORD FOCUS EV ON THE HIGHWAY, JUST AFTER BRAKING TO ENTER THE LEFT TURN LANE, THE VEHICLE LOST ALL PROPULSION CAPABILITY. THE INSTRUMENT GAUGE INDICATED "STOP SAFELY NOW" ONE OR TWO SECONDS BEFORE THIS LOSS OF POWER. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC AND I WAS ABLE TO COAST TO A SAFE PARKING SPOT. IN OTHER CIRCUMSTANCES THIS COULD HAVE BEEN VERY DANGEROUS.. *TR

Owner-reported narrative. 4,800 miles reported. Look up ODI 10548849 at NHTSA ↗

Owner report 10594830 · 2014-05-29 (May 29, 2014)

IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. CRUISE CONTROL SHOULD TURN OFF WHEN SHIFTED TO L. *TR

Owner-reported narrative. 150 miles reported. Look up ODI 10594830 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

69 unique complaints in this selection. Analysis snapshot: 2026-10-01.

92.8%Usable mileage64 / 69 records

100.0%Valid incident date69 / 69 records

100.0%Valid filing date69 / 69 records

100.0%Ordered incident and filing dates69 / 69 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017
Electrical System	1339.4% ODI 10546765 · 7,916 mi DRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG… Look up ODI 10546765 at NHTSA ↗	2637.7% ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗	2952.7% ODI 10546011 · 667 mi I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR Look up ODI 10546011 at NHTSA ↗	433.3% ODI 10724651 · 1,400 mi WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗	480.0% ODI 11256941 · 10,000 mi TL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE VEHICLE YEAR WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PE… Look up ODI 11256941 at NHTSA ↗	342.9% ODI 11016442 · 98 mi BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗
Power Train	1339.4% ODI 10546765 · 7,916 mi DRIVING ABOUT 30 MILES PER HOUR, THE CAR CHIMED A WARNING AND FLASHED "STOP SAFELY NOW" ON THE DASHBOARD. THE CAR LOST SPEED AND I COASTED TO A STOP AT THE SIDE OF THE ROAD. I WAS NOT ABLE TO RESTART MY CAR. THE "STOP SAFELY NOW" WARNING WITH CHIME REPEATED EACH TIME I TRIED TO RESTART. I CALLED A TOW TRUCK, HOWEVER, AFTER ABOUT 20 MINUTES, I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED AT LEAST 7 TIMES PREVIOUSLY (VERY SIMILAR CIRCUMSTANCES). I'VE HAD THE CAR SERVICED MULTIPLE TIMES, TELLING THE DEALER OF THIS ISSUE, BUT DESPITE SOFTWARE UPG… Look up ODI 10546765 at NHTSA ↗	3753.6% ODI 10545282 · 1,500 mi DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS Look up ODI 10545282 at NHTSA ↗	2138.2% ODI 10566093 · 46 mi I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO… Look up ODI 10566093 at NHTSA ↗	433.3% ODI 10724651 · 1,400 mi WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗	120.0% ODI 10970548 · 300 mi I PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DEALER ASKED ME TO TAKE IT IN FOR WARRANTY WORK. I HAVE NOT HAD USE OF THE VEHICLE FOR THE WEEK SINCE AND AM BEING TOLD THAT IT MAY TAKE 2 MORE WEEKS FOR THE REPAIR WORK TO BE COMPLETED. THE DEALER VIOLATED THE LAW AND THE STOP-SALE RECALL ORDER ON T… Look up ODI 10970548 at NHTSA ↗	228.6% ODI 11016442 · 98 mi BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗
Engine	26.1% ODI 10548777 · 8,033 mi "STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DOOR, CLOSED IT, THEN IT RESTARTED AFTER THAT. I WAS STUCK FOR ABOUT 3 OR 4 MINUTES. *TR Look up ODI 10548777 at NHTSA ↗	1623.2% ODI 10546033 · 4,663 mi TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR Look up ODI 10546033 at NHTSA ↗	1629.1% ODI 10546011 · 667 mi I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR Look up ODI 10546011 at NHTSA ↗	325.0% ODI 10724651 · 1,400 mi WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED. Look up ODI 10724651 at NHTSA ↗	240.0% ODI 11319990 · 31,000 mi IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE B… Look up ODI 11319990 at NHTSA ↗	342.9% ODI 11016442 · 98 mi BRAND NEW FOCUS ELECTRIC, LESS THAN 3 DAYS OLD FROM DEALER ON 8/17/2017. FOR THE LAST TWO DAYS, I HAVE DRIVEN LESS THAN 100 MILES. CAR WAS CHARGED OVERNIGHT AND SHOWS FULL CHARGE THIS MORNING. I DROVE THE CAR LESS THAN 30 MILES TODAY. IN THE EVENING, WHEN I WAS DRIVING, THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED SUDDENLY ON THE ROAD. THE CAR WAS IN STEADY SPEED ON A CITY STREET IN A STRAIGHT LINE. I WAS NOT ACCELERATING. I WAS NOT BRAKING. ALMOST GOT HIT BY A CAR BEHIND ME. I WAS UNABLE TO RESTART THE CAR. BATTERY STILL SHO… Look up ODI 11016442 at NHTSA ↗
Fuel/Propulsion System	39.1% ODI 10548524 · 8,664 mi STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". (I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY STATE OF CHARGE - NORMAL.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN PROVIDING NO MOTIVE POWER. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, THE DASH DISPLAY WAS STILL ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN STARTED NORMALLY. *TR Look up ODI 10548524 at NHTSA ↗	1521.7% ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗	1120.0% ODI 10604902 · 2,850 mi CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR Look up ODI 10604902 at NHTSA ↗	325.0% ODI 10783697 · 85 mi ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY. Look up ODI 10783697 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11584198 While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to … Look up ODI 11584198 at NHTSA ↗
Steering	618.2% ODI 10881400 WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE … Look up ODI 10881400 at NHTSA ↗	811.6% ODI 10547429 · 1,803 mi AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT… Look up ODI 10547429 at NHTSA ↗	610.9% ODI 10661955 · 1,620 mi DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS Look up ODI 10661955 at NHTSA ↗	325.0% ODI 10730238 · 845 mi MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T… Look up ODI 10730238 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	412.1% ODI 10693954 · 65,000 mi TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. Look up ODI 10693954 at NHTSA ↗	57.2% ODI 10542482 · 3,800 mi I BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WIT… Look up ODI 10542482 at NHTSA ↗	59.1% ODI 10610951 · 3,600 mi 3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR Look up ODI 10610951 at NHTSA ↗	216.7% ODI 10745386 · 5,100 mi ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE. Look up ODI 10745386 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11584198 While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to … Look up ODI 11584198 at NHTSA ↗
Electronic Stability Control (Esc)	39.1% ODI 10881400 WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE … Look up ODI 10881400 at NHTSA ↗	34.3% ODI 10549894 · 1,800 mi WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR Look up ODI 10549894 at NHTSA ↗	23.6% ODI 10949932 · 14,279 mi OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH … Look up ODI 10949932 at NHTSA ↗	18.3% ODI 10730238 · 845 mi MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T… Look up ODI 10730238 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	26.1% ODI 10593983 · 19,000 mi THE REGENERATIVE BRAKES ON MY 2012 FORD FOCUS EV DO NOT APPEAR TO BE WORKING PROPERLY AND I AM GROWING CONCERNED THAT THEY MAY BE UNSAFE, ESPECIALLY AT HIGHWAY SPEEDS. OTHER FORD FOCUS EV'S THAT I'VE TESTED BRAKE DIFFERENTLY WITH MUCH MORE CONTROL. THE BRAKES ON MY VEHICLE ARE EITHER "ON" OR "OFF"; THERE IS NO IN-BETWEEN, NO GRADUAL STOPPING BECAUSE, WHEN PRESSING DOWN ON THE BRAKE PEDAL, NOTHING HAPPENS UNTIL THE PEDAL TRAVELS ABOUT HALFWAY, THEN THE BRAKES CEASE AND THE CAR LITERALLY JOLTS TO A STOP. TWO FORD MECHANICS AT TWO DIFFERENT… Look up ODI 10593983 at NHTSA ↗	45.8% ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗	23.6% ODI 10705700 · 7,238 mi THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS … Look up ODI 10705700 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	114.3% ODI 11097269 · 8,000 mi THE REGENERATIVE BRAKE SYSTEM OCCASIONALLY CAUSES PROBLEMS WHEN ON BUMPY, SLIPPERY, OR UNEVEN PAVEMENT. THE BRAKES APPEAR TO LOCK-UP, OR "SKIP" WHEN ATTEMPTING TO STOP OR SLOW DOWN, CAUSING THE VEHICLE TO SLIDE FORWARD ABRUPTLY. I AM NOT SURE OF THE EXACT CAUSATION, HOWEVER I THINK IT MAY BE DUE TO THE CAR SWITCHING FROM REGENERATIVE TO FRICTION BRAKING. THIS FORM REQUIRES A DATE AND MILEAGE ENTRY, HOWEVER I WANT TO POINT OUT THAT THIS HAPPENS EVERY TIME I AM BRAKING ON LESS THAN PERFECT PAVEMENT. Look up ODI 11097269 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	1,827–11,450 mi	4,800 mi	35	ODI 10545282 · 1,500 mi DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS Look up ODI 10545282 at NHTSA ↗ ODI 10546098 · 1,850 mi AFTER DRIVING ABOUT ONE MILE FROM HOME, A TONE SOUNDED AND THE "STOP SAFELY NOW" WARNING WAS DISPLAYED ON THE LEFT SIDE OF THE DASH. THE CAR DID NOT RESPOND WHEN PRESSING THE ACCELERATOR, AND I WAS ABLE TO PULL OFF THE ROAD ONTO THE SHOULDER. THE CAR'S SPEED WAS ABOUT 25 MPH WHEN THE TONE FIRST SOUNDED. IF THIS HAD HAPPENED TWO MINUTES LATER, I WOULD HAVE BEEN ON THE FREEWAY WHERE THERE ARE VERY FEW PLACES TO PULL OFF AND WOULD HAVE PRESENTED A SERIOUS DANGER. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES, DROVE BACK HOME, AND THEN HAD I… Look up ODI 10546098 at NHTSA ↗ ODI 10546103 · 4,336 mi MY WIFE WAS DRIVING IN HEAVY TRAFFIC AT APPROX. 30 MPH. WITH NO PRIOR AUDIBLE OR VISUAL INSTRUMENT PANEL WARNING DRIVE POWER CEASED AND THE CAR CAME TO A SUDDEN STOP WITH A LOUD AUDIBLE WARNING.SHE WAS LUCKY NOT TO BE REAR ENDED..THE GREEN INSTRUMENT PANEL ICON WHICH NORMALLY INDICATES DRIVE POWER CONNECTED WAS UNLIT. SHE RECYCLED PARKING BRAKE ON, TRANSMISSION IN PARK, FOOT ON FOOTBRAKE AND PRESSED THE POWER BUTTON (THIS IS THE NORMAL START PROCEDURE) WITH NO RESULT . SHE OPENED AND CLOSED THE DRIVER DOOR AND THEN THE CAR STARTED NORMALLY AND … Look up ODI 10546103 at NHTSA ↗
Electrical System	2,426–7,357 mi	4,741 mi	23	ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗
Engine	3,322–15,850 mi	5,700 mi	15	ODI 10546033 · 4,663 mi TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. TR Look up ODI 10546033 at NHTSA ↗ ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. TR Look up ODI 10547536 at NHTSA ↗
Fuel/Propulsion System	1,917–5,675 mi	4,171 mi	14	ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR Look up ODI 10547536 at NHTSA ↗
Steering	5,850–19,875 mi	12,750 mi	6	ODI 10547429 · 1,803 mi AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT… Look up ODI 10547429 at NHTSA ↗ ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗
Vehicle Speed Control	2,043–12,200 mi	3,800 mi	5	ODI 10542482 · 3,800 mi I BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WIT… Look up ODI 10542482 at NHTSA ↗ ODI 10548272 · 2,043 mi STOPPED AT A TRAFFIC LIGHT, THE CAR DASH INDICATOR ERROR "STOP SAFELY NOW" APPEARED AND THERE WAS NO ABILITY CONTROL THE CAR--DIDN'T TO RESPOND TO THE ACCELERATOR PEDAL AND THE STEERING WHEEL LOCKED. I RESTARTED THE CAR SEVERAL TIMES AND FINALLY WAS ABLE TO REGAIN NORMAL DRIVING CONDITIONS. *TR Look up ODI 10548272 at NHTSA ↗ ODI 10593466 · 12,200 mi FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND TH… Look up ODI 10593466 at NHTSA ↗
Service Brakes	Too few reports for a range	5,700 mi	4 (sparse)	ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗ ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10550360 · 2,000 mi THE CAR'S BRAKING SYSTEM IS FLAWED ON ROUGH / POT HOLE SURFACES. EVERYTIME ON THE WAY TO WORK, THERE IS A PORTION OF ROAD THAT IS VERY ROUGH/ UNEVEN/WAVE LIKE. WHEN ATTEMPTING TO BRAKE WHILE ON THIS PORTION OF ROAD THE CAR ACTUALLY SPEEDS UP WHILE APPLYING THE BRAKE (THE CAR SLOWS DOWN IN THE BEGINNING THEN APPEARS THE BRAKES RELEASE PRESSURE AND VEHICLE SPEEDS UP AS IF I JUST RELEASED THE BRAKE PEDAL WHICH IS DEFINITELY NOT THE CASE). THIS IS VERY REPRODUCIBLE, "EVERYDAY". THIS PROBLEM IS SIMILAR TO A FAMILY MEMBER'S PRIUS BRAKING PROBLEM A… Look up ODI 10550360 at NHTSA ↗
Electronic Stability Control (Esc)	Too few reports for a range	17,400 mi	2 (sparse)	ODI 10549894 · 1,800 mi WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR Look up ODI 10549894 at NHTSA ↗ ODI 10908352 · 33,000 mi DOORS LOCK AND CAN NOT GET OUT OF MY CAR LOCKED IN SETTING STILL COULD NOT BE OPENED BY PERSON TO HELP ME GET OUT OF CAR, LOCK LOCKED ME IN TOTALY Look up ODI 10908352 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 1 complaints · 2017: 4 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	1	1
2017	2	4	4

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	5	0	0
2017	7	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Electrical System	Engine	Fuel/Propulsion System	Steering	Vehicle Speed Control	Service Brakes	Electronic Stability Control (Esc)
Power Train	—	13 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗	7 ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10548302 · 4,665 mi I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIE… Look up ODI 10548302 at NHTSA ↗ ODI 10549680 · 1,275 mi THE ENGINE SHUT DOWN WITH A 'STOP SAFELY NOW' WARNING. SINCE IT WAS THE FIRST TIME IT HAPPENED, IT WAS NOT CLEAR WHAT HAPPENED, SO I CAME TO STOP IN MIDDLE OF THE ROAD. THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW..WITH TWO EVENTS WITHIN A MILE OF EACH OTHER YESTERDAY 10/26. YESTERDAY THE FIRST EVENT WAS AT 40 MPH AGAIN IN THE MIDDLE OF THE ROAD (LUCKILY NOT VERY BUSY AT THE TIME) AND I WAS ABLE TO PULL OVER TO SIDE OF THE ROAD. THE OTHER TWO TIMES, IT HAPPENED WHILE BACKING OUT OF THE DRIVEWAY ONTO THE ROAD. *TR Look up ODI 10549680 at NHTSA ↗	7 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗ ODI 10549370 · 3,600 mi MY VEHICLE DISPLAYED A "STOP SAFELY NOW" WARNING DURING MY NORMAL MORNING COMMUTE. THE WARNING WAS PRECEDED BY A FAILURE OF THE RADIO PORTION OF THE SYNC SYSTEM. I BRIEFLY TURNED OFF THE VEHICLE AT A USUAL STOP ON MY ROUTE AND UPON TURNING IT ON, THE RADIO VOLUME, POWER AND TUNING WERE ALL UNRESPONSIVE. I ATTEMPTED TO RESET THE VEHICLE AT THE NEXT TRAFFIC LIGHT BY POWERING DOWN AND OPENING THE DOOR, BUT THE RADIO REMAINED ON EVEN AFTER THE VEHICLE WAS OFF AND THE DOOR WAS OPENED. I ATTEMPTED THIS SEVERAL MORE TIMES AT EACH SUCCESSIVE TRAFFIC LI… Look up ODI 10549370 at NHTSA ↗	3 ODI 10547429 · 1,803 mi AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT… Look up ODI 10547429 at NHTSA ↗ ODI 10567510 CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR Look up ODI 10567510 at NHTSA ↗ ODI 10759756 · 19,500 mi WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARIOUS METHODS THE VEHICLE FINALLY RESET AND STARTED. Look up ODI 10759756 at NHTSA ↗	3 ODI 10593466 · 12,200 mi FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND TH… Look up ODI 10593466 at NHTSA ↗ ODI 10594830 · 150 mi IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. CRUISE CONTROL SHOULD TURN OFF WHEN SHIFTED TO L. *TR Look up ODI 10594830 at NHTSA ↗ ODI 11193717 · 91,500 mi SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID Look up ODI 11193717 at NHTSA ↗	0	1 ODI 11053394 THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS. Look up ODI 11053394 at NHTSA ↗
Electrical System	13 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗	—	7 ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR Look up ODI 10547536 at NHTSA ↗ ODI 10548302 · 4,665 mi I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIE… Look up ODI 10548302 at NHTSA ↗	11 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR Look up ODI 10547536 at NHTSA ↗	1 ODI 10567510 CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR Look up ODI 10567510 at NHTSA ↗	1 ODI 11193717 · 91,500 mi SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID Look up ODI 11193717 at NHTSA ↗	1 ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗	1 ODI 11053394 THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS. Look up ODI 11053394 at NHTSA ↗
Engine	7 ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10548302 · 4,665 mi I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIE… Look up ODI 10548302 at NHTSA ↗ ODI 10549680 · 1,275 mi THE ENGINE SHUT DOWN WITH A 'STOP SAFELY NOW' WARNING. SINCE IT WAS THE FIRST TIME IT HAPPENED, IT WAS NOT CLEAR WHAT HAPPENED, SO I CAME TO STOP IN MIDDLE OF THE ROAD. THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW..WITH TWO EVENTS WITHIN A MILE OF EACH OTHER YESTERDAY 10/26. YESTERDAY THE FIRST EVENT WAS AT 40 MPH AGAIN IN THE MIDDLE OF THE ROAD (LUCKILY NOT VERY BUSY AT THE TIME) AND I WAS ABLE TO PULL OVER TO SIDE OF THE ROAD. THE OTHER TWO TIMES, IT HAPPENED WHILE BACKING OUT OF THE DRIVEWAY ONTO THE ROAD. *TR Look up ODI 10549680 at NHTSA ↗	7 ODI 10546858 · 2,351 mi DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE … Look up ODI 10546858 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR Look up ODI 10547536 at NHTSA ↗ ODI 10548302 · 4,665 mi I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIE… Look up ODI 10548302 at NHTSA ↗	—	2 ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. TR Look up ODI 10547536 at NHTSA ↗ ODI 10678151 · 5,700 mi WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. TR Look up ODI 10678151 at NHTSA ↗	2 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10759756 · 19,500 mi WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARIOUS METHODS THE VEHICLE FINALLY RESET AND STARTED. Look up ODI 10759756 at NHTSA ↗	2 ODI 10548272 · 2,043 mi STOPPED AT A TRAFFIC LIGHT, THE CAR DASH INDICATOR ERROR "STOP SAFELY NOW" APPEARED AND THERE WAS NO ABILITY CONTROL THE CAR--DIDN'T TO RESPOND TO THE ACCELERATOR PEDAL AND THE STEERING WHEEL LOCKED. I RESTARTED THE CAR SEVERAL TIMES AND FINALLY WAS ABLE TO REGAIN NORMAL DRIVING CONDITIONS. *TR Look up ODI 10548272 at NHTSA ↗ ODI 10593466 · 12,200 mi FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND TH… Look up ODI 10593466 at NHTSA ↗	1 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗	0
Fuel/Propulsion System	7 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗ ODI 10549370 · 3,600 mi MY VEHICLE DISPLAYED A "STOP SAFELY NOW" WARNING DURING MY NORMAL MORNING COMMUTE. THE WARNING WAS PRECEDED BY A FAILURE OF THE RADIO PORTION OF THE SYNC SYSTEM. I BRIEFLY TURNED OFF THE VEHICLE AT A USUAL STOP ON MY ROUTE AND UPON TURNING IT ON, THE RADIO VOLUME, POWER AND TUNING WERE ALL UNRESPONSIVE. I ATTEMPTED TO RESET THE VEHICLE AT THE NEXT TRAFFIC LIGHT BY POWERING DOWN AND OPENING THE DOOR, BUT THE RADIO REMAINED ON EVEN AFTER THE VEHICLE WAS OFF AND THE DOOR WAS OPENED. I ATTEMPTED THIS SEVERAL MORE TIMES AT EACH SUCCESSIVE TRAFFIC LI… Look up ODI 10549370 at NHTSA ↗	11 ODI 10546691 · 1,012 mi I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATIN… Look up ODI 10546691 at NHTSA ↗ ODI 10547138 · 1,600 mi ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY AR… Look up ODI 10547138 at NHTSA ↗ ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR Look up ODI 10547536 at NHTSA ↗	2 ODI 10547536 · 2,500 mi STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. TR Look up ODI 10547536 at NHTSA ↗ ODI 10678151 · 5,700 mi WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. TR Look up ODI 10678151 at NHTSA ↗	—	1 ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	0	2 ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗ ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	1 ODI 10549894 · 1,800 mi WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR Look up ODI 10549894 at NHTSA ↗
Steering	3 ODI 10547429 · 1,803 mi AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SIT… Look up ODI 10547429 at NHTSA ↗ ODI 10567510 CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR Look up ODI 10567510 at NHTSA ↗ ODI 10759756 · 19,500 mi WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARIOUS METHODS THE VEHICLE FINALLY RESET AND STARTED. Look up ODI 10759756 at NHTSA ↗	1 ODI 10567510 CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR Look up ODI 10567510 at NHTSA ↗	2 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10759756 · 19,500 mi WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARIOUS METHODS THE VEHICLE FINALLY RESET AND STARTED. Look up ODI 10759756 at NHTSA ↗	1 ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	—	0	2 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	0
Vehicle Speed Control	3 ODI 10593466 · 12,200 mi FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND TH… Look up ODI 10593466 at NHTSA ↗ ODI 10594830 · 150 mi IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. CRUISE CONTROL SHOULD TURN OFF WHEN SHIFTED TO L. *TR Look up ODI 10594830 at NHTSA ↗ ODI 11193717 · 91,500 mi SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID Look up ODI 11193717 at NHTSA ↗	1 ODI 11193717 · 91,500 mi SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID Look up ODI 11193717 at NHTSA ↗	2 ODI 10548272 · 2,043 mi STOPPED AT A TRAFFIC LIGHT, THE CAR DASH INDICATOR ERROR "STOP SAFELY NOW" APPEARED AND THERE WAS NO ABILITY CONTROL THE CAR--DIDN'T TO RESPOND TO THE ACCELERATOR PEDAL AND THE STEERING WHEEL LOCKED. I RESTARTED THE CAR SEVERAL TIMES AND FINALLY WAS ABLE TO REGAIN NORMAL DRIVING CONDITIONS. *TR Look up ODI 10548272 at NHTSA ↗ ODI 10593466 · 12,200 mi FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND TH… Look up ODI 10593466 at NHTSA ↗	0	0	—	0	0
Service Brakes	0	1 ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗	1 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗	2 ODI 10548444 · 5,600 mi I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LO… Look up ODI 10548444 at NHTSA ↗ ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	2 ODI 10549817 · 5,800 mi THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY … Look up ODI 10549817 at NHTSA ↗ ODI 10655138 · 20,000 mi WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH… Look up ODI 10655138 at NHTSA ↗	0	—	0
Electronic Stability Control (Esc)	1 ODI 11053394 THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS. Look up ODI 11053394 at NHTSA ↗	1 ODI 11053394 THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS. Look up ODI 11053394 at NHTSA ↗	0	1 ODI 10549894 · 1,800 mi WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR Look up ODI 10549894 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Stalling or loss of power

18 mentions · 26.1% of complaints

Median mileage: 5,699 mi (18 usable records).

ODI 10546033 · 4,663 mi

Look up ODI 10546033 at NHTSA ↗

ODI 10546858 · 2,351 mi

DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE …

Look up ODI 10546858 at NHTSA ↗

ODI 10547275 · 5,698 mi

WHILE DRIVING TO WORK IN THE MORNING, CAR LOST POWER AND DISPLAYED "STOP SAFELY NOW" MESSAGE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER SEVERAL TRIES WAS ABLE TO RESTART THE CAR SUCCESSFULLY AND CONTINUE ON ROUTE. *TR

Look up ODI 10547275 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

8 mentions · 11.6% of complaints

Median mileage: 7,767 mi (8 usable records).

ODI 10546858 · 2,351 mi

Look up ODI 10546858 at NHTSA ↗

ODI 10548554 · 9,533 mi

CAR SHUT DOWN/STOPPED WHILE DRIVING; WARNING LIGHT SAYS "STOP SAFELY NOW" BUT THERE IS NO CHOICE -- THE CAR SHUTS DOWN AND ONLY OPTION IS TO COAST TO SIDE OF ROAD. *TR

Look up ODI 10548554 at NHTSA ↗

ODI 10564591 · 4,741 mi

WHILE DRIVING I LOST THE ABILITY TO ACCELERATE THE VEHICLE AS I APPROACHED AN INCLINE IN THE ROAD AND A "STOP SAFELY NOW" AND "SEE MANUAL" WARNING LIGHT APPEARED ON THE DASH. I ACTIVATED THE HAZARD LIGHTS AND PULLED OVER INTO THE BIKE LANE. I SHUT OFF THE CAR, OPENED THE DOOR AND WAS ABLE TO RESTART THE CAR AFTER SEVERAL FAILED ATTEMPTS. APPROXIMATELY 5 MINUTES LATER, I SUCCESSFULLY RESTARTED THE CAR AND DROVE BACK HOME, ONLY THE CAR LOST THE ABILITY TO ACCELERATE AGAIN AS I CAME THROUGH A MAJOR INTERSECTION. THIS TIME THE WARNING SIGNS WERE…

Look up ODI 10564591 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

4 mentions · 5.8% of complaints

Median mileage: 20,000 mi (3 usable records).

ODI 10548272 · 2,043 mi

STOPPED AT A TRAFFIC LIGHT, THE CAR DASH INDICATOR ERROR "STOP SAFELY NOW" APPEARED AND THERE WAS NO ABILITY CONTROL THE CAR--DIDN'T TO RESPOND TO THE ACCELERATOR PEDAL AND THE STEERING WHEEL LOCKED. I RESTARTED THE CAR SEVERAL TIMES AND FINALLY WAS ABLE TO REGAIN NORMAL DRIVING CONDITIONS. *TR

Look up ODI 10548272 at NHTSA ↗

ODI 10655138 · 20,000 mi

WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER TH…

Look up ODI 10655138 at NHTSA ↗

ODI 10806912

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING SYSTEM REPAIRS. *SMD THE CONSUMER STATED IN EARLY OCTOBER, HE NOTICED A STRANGE SOUND, LIKE A BELT RUBBING, IN THE STEERING MECHANISM. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, THE SERVICE ADVISOR INFORMED THE CONSUMER THE POWER STEERING RACK NEEDED TO BE REPLACED. *JB

Look up ODI 10806912 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

2 mentions · 2.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11053394

THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS.

Look up ODI 11053394 at NHTSA ↗

ODI 11088638

TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT THERE'S NONDIPSTICK AND I WAS TOLD IT'S NOT SUPPOSED TO BE CHANGED AND IT'S THE TRANSMISSION. I WAS TOLD BY MORE THAN ONE PERSON THAT THE TRANSMISSION IS SLIPPING AND I'VE ONLY OWNED THIS YEAR FOR A YEAR AND A HALF AND OWN 10,000 ON IT.

Look up ODI 11088638 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

1 mentions · 1.4% of complaints

Median mileage: 4,665 mi (1 usable records).

ODI 10548302 · 4,665 mi

I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIE…

Look up ODI 10548302 at NHTSA ↗

Matching rule

Brake response concerns

1 mentions · 1.4% of complaints

Median mileage: 2,000 mi (1 usable records).

ODI 10550360 · 2,000 mi

THE CAR'S BRAKING SYSTEM IS FLAWED ON ROUGH / POT HOLE SURFACES. EVERYTIME ON THE WAY TO WORK, THERE IS A PORTION OF ROAD THAT IS VERY ROUGH/ UNEVEN/WAVE LIKE. WHEN ATTEMPTING TO BRAKE WHILE ON THIS PORTION OF ROAD THE CAR ACTUALLY SPEEDS UP WHILE APPLYING THE BRAKE (THE CAR SLOWS DOWN IN THE BEGINNING THEN APPEARS THE BRAKES RELEASE PRESSURE AND VEHICLE SPEEDS UP AS IF I JUST RELEASED THE BRAKE PEDAL WHICH IS DEFINITELY NOT THE CASE). THIS IS VERY REPRODUCIBLE, "EVERYDAY". THIS PROBLEM IS SIMILAR TO A FAMILY MEMBER'S PRIUS BRAKING PROBLEM A…

Look up ODI 10550360 at NHTSA ↗

Matching rule