U.S. public vehicle records

2022 Ford MUSTANG MACH E problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

138 owner complaints analyzed

9 distinct recall campaigns

19,100 mi median reported failure mileage

Scope: 2022 model year. Data updated: 2026-09-30 (September 30, 2026). 15 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 74 of 138 complaints (53.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	53	38.4%
Braking behavior	38	27.5%
Steering behavior	20	14.5%
Engine operation	10	7.2%
Transmission and shifting	5	3.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Power Train

Unknown Or Other

Fuel/Propulsion System

Vehicle Speed Control

Engine

Service Brakes

Forward Collision Avoidance: Adaptive Cruise Control

Component breakdown data
Category	Count
Electrical System	74
Power Train	28
Unknown Or Other	22
Fuel/Propulsion System	20
Vehicle Speed Control	18
Engine	16
Service Brakes	16
Forward Collision Avoidance: Adaptive Cruise Control	15

Electrical System: 74; Power Train: 28; Unknown Or Other: 22; Fuel/Propulsion System: 20; Vehicle Speed Control: 18; Engine: 16; Service Brakes: 16; Forward Collision Avoidance: Adaptive Cruise Control: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 9; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 123 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022

2023

2024

2025

2026

2022: 19; 2023: 42; 2024: 29; 2025: 22; 2026: 26

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 53 complaint narratives. Braking behavior appears in 38 complaint narratives. Steering behavior appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11472791 · 2022-07-07 (July 7, 2022)

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12…

Owner-reported narrative. Look up ODI 11472791 at NHTSA ↗

Owner report 11473254 · 2022-07-10 (July 10, 2022)

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg…

Owner-reported narrative. Look up ODI 11473254 at NHTSA ↗

Owner report 11465362 · 2022-05-20 (May 20, 2022)

2 times we have had an incident in which the vehicle at a slow speed when parking or switching between drive gear and reverse gear. The vehicle suddenly accelerates forward and the driver has to engage the brakes manually very firmly to prevent an accident.

Owner-reported narrative. Look up ODI 11465362 at NHTSA ↗

Owner report 11524686 · 2023-05-31 (May 31, 2023)

On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons…

Owner-reported narrative. Look up ODI 11524686 at NHTSA ↗

Owner report 11543741 · 2023-09-10 (September 10, 2023)

Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.

Owner-reported narrative. Look up ODI 11543741 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

138 unique complaints in this selection. Analysis snapshot: 2026-09-30.

10.9%Usable mileage15 / 138 records

100.0%Valid incident date138 / 138 records

100.0%Valid filing date138 / 138 records

100.0%Ordered incident and filing dates138 / 138 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2021	2022	2023	2024	2025	2026
Electrical System	14742.4% ODI 11415152 · 2,200 mi AS I WAS DRIVING DOWN THE ROAD (IN MOTION / CITY STREET) AT 30 MILES PER HOUR IN MY BRAND NEW (4 WEEK OLD / 2200 MILES) ALL ELECTRIC FORD MACH E, THE DISPLAY FLASHED MULTIPLE WARNING LIGHTS THAT CAME TOO QUICKLY TO DECIPHER, AND THEN THE CAR WENT DEAD. I WAS ABLE TO PULL OFF THE ROAD AND COME TO A STOP. AT THIS POINT THE CAR WAS COMPLETELY DEAD. EVEN THE HAZARD LIGHTS WOULDN'T WORK WHICH MADE THE SITUATION DANGEROUS SINCE THE CARS BEHIND ME COULD NOT TELL THAT THERE WAS A PROBLEM. Look up ODI 11415152 at NHTSA ↗	7453.6% ODI 11472791 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12… Look up ODI 11472791 at NHTSA ↗	4839.0% ODI 11504201 After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery. Look up ODI 11504201 at NHTSA ↗	2659.1% ODI 11603578 Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue. Look up ODI 11603578 at NHTSA ↗	650.0% ODI 11679492 VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11679492 at NHTSA ↗	1100.0% ODI 11744350 Description On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply. Safety Risk If the park pawl is not properly engaged and the electronic parking brake - epb - is not applied, your vehicle may experience a roll-in-park, increasing the ris… Look up ODI 11744350 at NHTSA ↗
Power Train	5215.0% ODI 11415152 · 2,200 mi AS I WAS DRIVING DOWN THE ROAD (IN MOTION / CITY STREET) AT 30 MILES PER HOUR IN MY BRAND NEW (4 WEEK OLD / 2200 MILES) ALL ELECTRIC FORD MACH E, THE DISPLAY FLASHED MULTIPLE WARNING LIGHTS THAT CAME TOO QUICKLY TO DECIPHER, AND THEN THE CAR WENT DEAD. I WAS ABLE TO PULL OFF THE ROAD AND COME TO A STOP. AT THIS POINT THE CAR WAS COMPLETELY DEAD. EVEN THE HAZARD LIGHTS WOULDN'T WORK WHICH MADE THE SITUATION DANGEROUS SINCE THE CARS BEHIND ME COULD NOT TELL THAT THERE WAS A PROBLEM. Look up ODI 11415152 at NHTSA ↗	2820.3% ODI 11482450 · 7,500 mi The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha… Look up ODI 11482450 at NHTSA ↗	2217.9% ODI 11527707 After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and the car just rolled forward. Took my foot off the right pedal and it started accelerating again. Got out to the main road, had to pull over, and rode the brake back home. In short, the car accelerates without pressing the accelerator. Look up ODI 11527707 at NHTSA ↗	818.2% ODI 11652198 What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and powertrain system both failed. The vehicle went into limp mode, showing alerts for “Powertrain Malfunction / Reduced Power” and a “High-Voltage Battery Warning.” The vehicle is available for inspection if requested. How was your safety or the safety of others put at risk? The incident occurred while driving on the freeway at 75–77 mph, which significantly increased the risk of a crash. The sudden loss of power … Look up ODI 11652198 at NHTSA ↗	325.0% ODI 11685189 Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease. Look up ODI 11685189 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	5014.4% ODI 11429641 Possible stability control system problem. Driving on wet road, following several other vehicles so my speed could not have been excessive. About half way through the corner experienced what felt like the start of a skid. I corrected it and continued on. My concern is that I am wondering if the stability control system malfunctioned and it thought that it needed to do something which then actually started to put me into a skid. I have been driving for about 60 years including significant driving on snow and ice and have never experienc… Look up ODI 11429641 at NHTSA ↗	2215.9% ODI 11465362 2 times we have had an incident in which the vehicle at a slow speed when parking or switching between drive gear and reverse gear. The vehicle suddenly accelerates forward and the driver has to engage the brakes manually very firmly to prevent an accident. Look up ODI 11465362 at NHTSA ↗	2621.1% ODI 11527149 I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford says its overheating issue but it happens during the winter season, too. I am concerning it might have faulty electric design and cause the fire at home. I checked the Ford Mach-e Forum, many of them have same problems. Look up ODI 11527149 at NHTSA ↗	1227.3% ODI 11616014 While driving the vehicle electrical console started flashing then lost power and stopped dead in the road. The battery was reading between 70% to 80% prior with a range of over 250 miles still available. Due to complete lack of any power the car could not be moved or placed into neutral for towing. It caused a traffic situation blocking 2 lanes of traffic for approximately 4 hours waiting for roadside assistance for jump start and towing. EV's cannot be towed like a regular car and not having access to the electronics made the car like a brick… Look up ODI 11616014 at NHTSA ↗	325.0% ODI 11679492 VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11679492 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Warnings	8123.3% ODI 11404729 · 100 mi WHEN I START UP THE CAR, AND THE TEMPERATURE IS BELOW 50 DEGREES, THE "PRE-COLLISION ASSIST" IS NOT AVAILABLE, THE "PARK AID" MALFUNCTIONS AND THE "BLIND SPOT DETECTION WITH CROSS TRAFFIC" IS INOPERATIVE....THE ALERTS ARE ON THE DASH, AND COME AS ALERTS TO MY PHONE. THE CAR CAN STILL BE DRIVEN. MY CAR HAS BEEN AT THE "SERVICE" DEPARTMENT AT THE DEALERSHIP SINCE MARCH 16, AND I HAVE NO WORD ON WHEN IT WILL BE RETURNED. THIS HAS HAPPENED 2/26, 2/27, 3/2, 3/4, 3/5, 3/6,3/7,3/10 AND 3/12. AND, TWICE, WHILE DRIVING AT WARMER TEMPS., THE "FRONT CO… Look up ODI 11404729 at NHTSA ↗	64.3% ODI 11501612 I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time. Look up ODI 11501612 at NHTSA ↗	97.3% ODI 11524167 The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you Look up ODI 11524167 at NHTSA ↗	36.8% ODI 11661262 On 5/14/2025 at aprox 5:35pm I was completely stopped in traffic when all of a sudden my car started to accelerate without me pressing on the accelerator. I pressed the brake pedal, however the car continued to move forward, by this time the brake pedal was pressed to the floor and the car was continuing to more forward. I was stopped aprox 6 feet behind a semi truck, and ended up crashing into the back of the semi. The car continued to surge forward, even though my car was pressed against the back of the semi. It was at that time when I pu… Look up ODI 11661262 at NHTSA ↗	216.7% ODI 11679492 VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Please BROADCAST the following reported RECALLs which are incomplete: 2025 Mustang Mach-E Safety Recalls* Powertrain control module and secondary on-board diagnostic control module c software upddate Recall incomplete Park rod replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11679492 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	7120.5% ODI 11444409 While driving on thruway, it began to snow.. One. by one the safety sensors reported failure due to being blocked. Even basic criosese control stopped working. As conditions cleared none of the sensors recovered. I pulled off at an exit to clear any remaining snow that may have been blocking the sensors. The sensors were already clear, yet still reported. being blocked. I pulled into a car wash and. had the car washed and dried to make sure that every sensor was unobstructed. All of the sensors were still in a failure state. Not one sensor reco… Look up ODI 11444409 at NHTSA ↗	1510.9% ODI 11477086 I was pulling into my garage, steering with my left hand, making a slow, tight left turn from the drive way into the perpendicular garage. As the steering wheel turned, I believe my left palm hit the cruise control button and activated the adaptive cruise control. The vehicle suddenly accelerated toward the house without warning. I slammed on the brakes in response, tossing my wife forward and then back into her seat. When I looked at the dash immediately following the stop, the cruise control image was displayed showing the range keeping bars.… Look up ODI 11477086 at NHTSA ↗	64.9% ODI 11524167 The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you Look up ODI 11524167 at NHTSA ↗	12.3% ODI 11717858 There is an issue with the Mach E where while in a parking lot at low speeds the user may accidentally press the cruise control setting which will initiate the car jolting up to 15 mph (minimum speed for adaptive cruise control system) instantly. This happens when you are going 5 mph or less in a parking lot. Although this is more of a design issue where some users may not deal with this issue, it should be noted that forums have been posted about this same exact issue and it can cause a danger in terms of hitting pedestrians or other vehicles … Look up ODI 11717858 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	4914.1% ODI 11454597 As the vehicle was braking to a stop at a stoplight the rear motors began chattering. The vehicle stopped and gave multiple error messages including "Shift System Fault" and "Stop Vehicle Safely." It locked the parking brake and could not be moved. It was stuck in the middle of a busy intersection on a county highway. It could not be driven or pushed out of traffic until the error cleared. It was a hazard to the occupants and other drivers on the road. 911 was called to get support with traffic. There was no indication before this failure occur… Look up ODI 11454597 at NHTSA ↗	2014.5% ODI 11472791 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12… Look up ODI 11472791 at NHTSA ↗	129.8% ODI 11540000 Vehicle suddenly lost power with a warning on the dashboard (service vehicle soon). The component ended up being a high voltage battery junction box (HVBJB) which was replaced by the dealer under warranty. This is a known issue reported on widely on forums such as macheforum.com Look up ODI 11540000 at NHTSA ↗	613.6% ODI 11616014 While driving the vehicle electrical console started flashing then lost power and stopped dead in the road. The battery was reading between 70% to 80% prior with a range of over 250 miles still available. Due to complete lack of any power the car could not be moved or placed into neutral for towing. It caused a traffic situation blocking 2 lanes of traffic for approximately 4 hours waiting for roadside assistance for jump start and towing. EV's cannot be towed like a regular car and not having access to the electronics made the car like a brick… Look up ODI 11616014 at NHTSA ↗	18.3% ODI 11685189 Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease. Look up ODI 11685189 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	308.6% ODI 11421384 While driving on a mountain pass, my 2021 Mustang Mach-E vehicle lost all regenerative braking which, due to the downhill grade, caused a sudden and shocking increase in speed, played warning chimes, and displayed "Stop Safely Now" and "1-Pedal Drive Fault Press Brake Pedal To Reduce Speed" and lost all drive power, forcing me to coast to a stop on the side of the mountain, in an area without cellular coverage to call for help. The vehicle did not restart and would not shift out of Park in 5 attempts to restart. After 10 minutes on the side of … Look up ODI 11421384 at NHTSA ↗	1611.6% ODI 11560929 Brakes automatically engage when parked. Next time I went to drive the car wouldn't move until a loud "clunk" came from the rear and the car moved. But, when I started driving there was a repetitive noise coming with each turn of a rear wheel. Parked the car and took to dealership which confirmed that a "chunk" of the brake pad had come off and adhered to the brake rotor. Contacted Ford and was told that it wasn't covered under warranty because I had gone more than 12, 000 miles. They did set up a case (CAS-46526025-Q7S5V2), but I never he… Look up ODI 11560929 at NHTSA ↗	2217.9% ODI 11532910 · 237 mi The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the dealer, who informed the contact that the calipers had failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 237. Look up ODI 11532910 at NHTSA ↗	818.2% ODI 11623845 Was driving when the driver instrument display went blank and is no longer functioning. This display shows speed of vehicle and other status information, such as battery level, range and cruise control status. There has been a software update remotely installed today, which may be a coincidence. Look up ODI 11623845 at NHTSA ↗	433.3% ODI 11685189 Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease. Look up ODI 11685189 at NHTSA ↗	1100.0% ODI 11744350 Description On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply. Safety Risk If the park pawl is not properly engaged and the electronic parking brake - epb - is not applied, your vehicle may experience a roll-in-park, increasing the ris… Look up ODI 11744350 at NHTSA ↗
Vehicle Speed Control	3710.7% ODI 11415152 · 2,200 mi AS I WAS DRIVING DOWN THE ROAD (IN MOTION / CITY STREET) AT 30 MILES PER HOUR IN MY BRAND NEW (4 WEEK OLD / 2200 MILES) ALL ELECTRIC FORD MACH E, THE DISPLAY FLASHED MULTIPLE WARNING LIGHTS THAT CAME TOO QUICKLY TO DECIPHER, AND THEN THE CAR WENT DEAD. I WAS ABLE TO PULL OFF THE ROAD AND COME TO A STOP. AT THIS POINT THE CAR WAS COMPLETELY DEAD. EVEN THE HAZARD LIGHTS WOULDN'T WORK WHICH MADE THE SITUATION DANGEROUS SINCE THE CARS BEHIND ME COULD NOT TELL THAT THERE WAS A PROBLEM. Look up ODI 11415152 at NHTSA ↗	1813.0% ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗	129.8% ODI 11524167 The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you Look up ODI 11524167 at NHTSA ↗	613.6% ODI 11666383 Sudden unintended acceleration event. I was pulling into a parking spot going very slow and lifted my leg off the accelerator when the car suddenly surged forward and crashed into a tree, a wall and a nearby parked car (no people in the car). This put my safety at risk. I was thankfully not severely hurt and had no other passengers in my car. I have sustained some muscle strains in my neck. I have reported the incident to Ford Credit and requested the data logs and investigation. My airbags were also not deployed and this seems very similar to … Look up ODI 11666383 at NHTSA ↗	18.3% ODI 11706310 Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything. Look up ODI 11706310 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	8,367–28,750 mi	20,500 mi	8	ODI 11498008 · 6,168 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failu… Look up ODI 11498008 at NHTSA ↗ ODI 11498036 · 5,600 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving approximately 65 MPH, the charging system warning light illuminated and informed the contact that the battery was not charging correctly. The contact drove back to her residence however, when she plugged the vehicle into the charging cable, she saw another warning light that stated that the battery was not charging to full capacity. The contact stated that she started to notice a drop in drivable range with the vehicle. The contact drove the vehicle to a dealer who di… Look up ODI 11498036 at NHTSA ↗ ODI 11563586 · 9,100 mi The contact owns a 2022 Ford Mach-E. The contact stated that while driving at approximately 60 MPH the steering and braking systems suddenly malfunctioned causing the driver to lose control of the vehicle. The driver was unable to steer the vehicle and when pressing the brake pedal the vehicle did not stop. The driver lost control of the vehicle drove off the road and down a ravine and crashed into a concrete embankment. During the crash neither front air bags deployed. The front passenger sustained a fractured sternum and was transported from … Look up ODI 11563586 at NHTSA ↗
Power Train	Too few reports for a range	23,750 mi	2 (sparse)	ODI 11482450 · 7,500 mi The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha… Look up ODI 11482450 at NHTSA ↗ ODI 11750812 · 40,000 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, the vehicle became inoperable and the vehicle stalled, and the gear shifter was inoperable. The contact exited the vehicle and was unable to re-enter the vehicle because the doors were locked and failed to unlock. The messages "Service Now" and "Battery Management" were displayed on the instrument panel. The pre-collision sensor warning light and several other unknown warning lights were illuminated. The failure had occurred on several oc… Look up ODI 11750812 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	17,000 mi	3 (sparse)	ODI 11482450 · 7,500 mi The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha… Look up ODI 11482450 at NHTSA ↗ ODI 11614032 · 17,000 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated while reversing at slow speeds in a parking area, the vehicle suddenly independently accelerated. The contact briefly lost control of the vehicle and came to a complete stop after striking the curb. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for … Look up ODI 11614032 at NHTSA ↗ ODI 11657325 · 19,100 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has… Look up ODI 11657325 at NHTSA ↗
Service Brakes	Too few reports for a range	19,100 mi	1 (sparse)	ODI 11657325 · 19,100 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has… Look up ODI 11657325 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	Too few reports for a range	500 mi	1 (sparse)	ODI 11557273 · 500 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed with the Adaptive Cruise Control activated, the steering wheel jerked in the direction of oncoming traffic. The contact depressed the brake pedal and steered the vehicle back into the correct lane. The contact stated that the “Driver Assist Not Available” message was displayed. The contact stated that the message was displayed after the vehicle jerked and steered into the oncoming traffic. The contact stated that the failure had been reoccurrin… Look up ODI 11557273 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	2	None	ODI 11618917 · 55,000 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated while operating the vehicle, the messages "Passenger’s door ajar" and "Driver’s door ajar" were displayed along with the message "Stop Safely" before the vehicle suddenly turned off. The vehicle could not be restarted and was later towed to the local dealer. The dealer diagnosed that the 12-volt Lithium Ion Battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000. Look up ODI 11618917 at NHTSA ↗ ODI 11621808 Ford knowingly sold unsafe vehicles. NHTSA caught them and forced a recall on the High Voltage Junction Box (they are still failing, so you may want to look into this). But what they have hidden from you and all of it's customers that they suckered in buying their defective product, is that the front motors, have undersized wiring, which could cause a fire . They have attempted to hide this from the public, by limiting the power of the car to 5 seconds of full power and then dramatically decreases the power after that. The sold the cars to cons… Look up ODI 11621808 at NHTSA ↗
2024-11	0	None	No examples available for this selection.
2024-12	1	None	ODI 11632408 While driving, the car suddenly stopped, showed a "Stop Safely Now" warning and stopped in the middle of a busy road. Car went into Park and could not be moved from the middle of a busy road. Remained in Park and could not even be shifted into Neutral to be pushed out of the way of bust traffic. Very dangerous. No prior warning. Car had to be towed and now at deal for investigation into cause. Look up ODI 11632408 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	1	25V130000	ODI 11644326 After 22,207 mi, the right rear wheel unit started making a clunking similar to a flat tire. I looked online and found TSB 22-2023 which states that a common problem with the Mach E one pedal driving is brake pad material gets fused to the rotor. I took it in for repair and the brakes are out of warranty after 18000mi. Average life of brake rotors FOR CARS THAT USE THEIR BRAKES is 30,000-70,000mi. If Ford knowingly continues to use brake components that become faulty and fail after such.a short time on cars that don’t regularly use brakes, thi… Look up ODI 11644326 at NHTSA ↗
2025-03	1	None	ODI 11647515 - What component or system failed or malfunctioned, and is it available for inspection upon request? According to the technician, there was a 12-volt battery in the beginning, but after staying in the shop for three days, they found that it was HVBJB, also known as the bussed electrical center (BEC). The car was recalled last July and was in the shop for about a month for HVBJB, also known as the bussed electrical center (BEC). The shop had already replaced the part last year. - How was your safety or the safety of others put at risk? The car … Look up ODI 11647515 at NHTSA ↗
2025-04	2	None	ODI 11653645 Glass roof was cracked in December by what looked like a shell dropped on the top. Had it repaired by insurance on January 16, 2025. Less than two months later, there is another crack that appeared out of no where. Was not at work that week and the car was parked in my garage. I never felt any impact of any kind. Sent pics to insurance (sunroof express) and they are refusing to cover it under warranty. Look up ODI 11653645 at NHTSA ↗ ODI 11657325 · 19,100 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has… Look up ODI 11657325 at NHTSA ↗
2025-05	1	25V315000	ODI 11661751 I was driving my car like normal when a handful of warning signs popped up on the front screen and the brakes went out. I could only stop by pushing on the pedal with all my force, and it eventually slowed the car to a stop, but took an incredibly long distance to do so. A handful of warning lights popped on the screen when this happened: -Power train malfunction/reduced power - antilock brake fault - pre collision assist not available - hill start assist warning Look up ODI 11661751 at NHTSA ↗
2025-06	2	25V404000, 25V441000	ODI 11667615 My 2022 Ford Mustang Mach-E has experienced a complete failure of the front passenger door latch. The electronic latch (e-latch) button does not light up or respond, and the door remains fully open and cannot be latched or secured. This occurred without any damage or external cause. I’ve been informed that this issue requires full latch replacement at my expense, totaling over $760. I’m also aware of a pending recall (25S65) related to 12V discharge and door latch functionality, but I’ve been told my vehicle is not currently covered , even tho… Look up ODI 11667615 at NHTSA ↗ ODI 11667739 The contact owns a 2022 Ford Mustang Mach E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact that the part to do the recall might be available by the end of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts no… Look up ODI 11667739 at NHTSA ↗
2025-07	4	None	ODI 11670444 · 25,000 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated that the rear driver's side door and passenger's side doors failed to open intermittently. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the man… Look up ODI 11670444 at NHTSA ↗ ODI 11671145 Vehicle Information: •Make: Ford •Model: Mach-E •Model Year: 2022 •Vehicle Type: Electric SUV •VIN: [XXX] •Mileage at time of incident: 31114 •Purchased in: California Incident Date: [XXX] Location: Laguna Niguel, CA Injury: Yes Crash: Yes Fire: No Airbags Deployed: No Police Report Filed: Yes Description of Complaint: On or around [XXX], I was driving my 2022 Ford Mach-E when the steering wheel suddenly locked and the braking system failed completely. I lost all control of the vehicle and was unable to slow or steer the car, leading to a c… Look up ODI 11671145 at NHTSA ↗ ODI 11671895 I was driving my car when all of a sudden it lost all acceleration and power, I was lucky that I wasn't on the highway anymore and was able to pull over safely on a side street while car was rolling still. Dealer said 12V battery fused, and I have been reading forums where this is a common issue.. In a normal ICE car when 12V battery dies while driving, car can still drive, in this case, it just stops and pops up a dozen errors about everything being broken. Look up ODI 11671895 at NHTSA ↗
2025-08	4	None	ODI 11678294 The recall has no estimated repair date: the initial notification was June 16th. This has passed a reasonable amount of time, with no repair but a "we think we might fix it around the 3rd quarter of 2025" - definitely not satisfying the law. Tesla already had one death from entrapment post accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11678294 at NHTSA ↗ ODI 11679250 Shortly after purchasing my vehicle on [XXX], specifically on [XXX] a significant malfunction was encountered, indicated by the 'Front Camera Fault Service Required' and 'Pre-Collision Assist Not Available' warnings. Returning to the dealership on May 5th, the manager misinformed, stating the issue was a recall and required service at a Ford dealership. However, upon contacting Ford Lincoln with the VIN, it was discovered these codes are not associated with any recall. I returned to the dealership, provided them the printout from Ford Lincoln e… Look up ODI 11679250 at NHTSA ↗ ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗
2025-09	4	None	ODI 11684564 The front camera has failed. The automatic emergency breaking, the adaptive cruise control, and normal cruise control do not work, at all. The camera began to fail within the first year of ownership but it would start to work shortly after. After about 1.5 years of ownership, there was a permanent sign of malfunction on the screen, making the above features inoperable. Look up ODI 11684564 at NHTSA ↗ ODI 11684610 My wife was driving on the parkway when her Mustang Mach-E started flashing multiple warning messages on the HUD. The vehicle suddenly died with no power. She was in a center lane of traffic in a 6-lane section. The vehicle did not let her put the car into neutral to push it out of the way. When they tried to get back into the car they found that it would not open and after she and the police officer who stopped searched Google and YouTube, they learned that there is no way to manually open the vehicle with no power. This was confirmed by th… Look up ODI 11684610 at NHTSA ↗ ODI 11687734 I have a 2022 Mustang Mach-E GT and have now experienced two (2) High Voltage Battery Junction Box (HVJB) failures. First failure was in July 2023 when the vehicle had approximately 12,000 miles. I received the stop safely now message. Vehicle codes displayed via the Ford app showed a High Voltage Battery Warning and Power train Malfunction / Reduced Power warnings. I have now received this same failure and warnings again. The car currently has 54,000 miles and I was just advised by my dealer that the HVJB has failed a second time. My co… Look up ODI 11687734 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	1	None	ODI 11699783 Passenger front door stopped opening from the outside. there is no power going to the door at all. There are alert codes appearing on the dashboard "passenger door ajar" "door fault. service required" I have taken it to Ford multiple times over the last 1 year, starting Dec 2024, for a fix and they are unable to find a solution. they attempted replacing physical parts with no success. There were no warning signs before this happened. One day i went to close my front passenger door and it would not open back up. This presented as a safety risk t… Look up ODI 11699783 at NHTSA ↗
2025-12	2	None	ODI 11703028 On November 15, 2024, my Ford Mustang Mach-E was involved in a rear-end collision on Interstate 270 near Clarksburg, Maryland. I was struck at high speed by a box truck, which pushed my vehicle forward into the van in front of me. The rear of the vehicle sustained significant damage, including the complete shattering of the rear window. During the impact, the steering wheel detached from the steering column and came off entirely in my hands. This occurred without the airbag deploying in the steering wheel area. The separation exposed the inter… Look up ODI 11703028 at NHTSA ↗ ODI 11707499 I brought my car to ford stanford for recall work and they didnt do it. Tried to charge me first even thought it was under warranty. Battery recall Look up ODI 11707499 at NHTSA ↗
2026-01	3	None	ODI 11709706 On Tuesday, [XXX], between approximately [XXX] and [XXX] PM EST, I parked my Mustang Mach-E, powered the vehicle off, and exited the car with my wife and child. After unloading groceries and sports equipment, I retrieved the Level 2 charger from the front of my garage and plugged it into the vehicle. I waited for the blue indicator lights to turn solid and blink, confirming charging had started, which typically takes about one minute. I believe the vehicle had been parked and powered off for approximately 10 minutes when I entered the house. S… Look up ODI 11709706 at NHTSA ↗ ODI 11711144 I was backing up the car and the car raced on it own at least couple of times. Luckily no-one was injured. I am worried about the safety of my family including a newborn. There was a Recall 22S29 for the mach-e but it seems to have not fixed the issue for my car. Look up ODI 11711144 at NHTSA ↗ ODI 11711513 Vehicle: 2022 Ford Mustang Mach-E Mileage at failure: ~36,800 miles Complaint Description: The left rear electronic parking brake (EPB) wiring harness/connector failed, resulting in a parking brake fault and abnormal braking behavior. This component is not a wear-and-tear item and is located in a fixed, protected area of the vehicle. It is not subject to routine maintenance or driver interaction. The failed wiring harness was inspected by an authorized Ford dealership and is available for further inspection upon request. This failure put saf… Look up ODI 11711513 at NHTSA ↗
2026-02	3	None	ODI 11715278 Car gave an error in the middle of the trip and displayed 'Stop Safely Now'. Will not start and run after this warning. The extended battery was fully charged before the trip and after 100 miles of driving it showed this message with 54% battery left. Look up ODI 11715278 at NHTSA ↗ ODI 11718385 File against: Ford Motor Company Vehicle: 2022 Ford Mustang Mach-E VIN: [XXX] Safety Complaint While driving, the vehicle unexpectedly slowed down, lost power, and became inoperable, creating a serious safety hazard. I was able to pull over safely, but the sudden loss of motive power occurred during active roadway conditions. Dealer diagnosis identified a wiring harness connector failure affecting communication between vehicle control modules. After the repair, the same issue reoccurred within one to two days, again causing loss of power. T… Look up ODI 11718385 at NHTSA ↗ ODI 11720560 Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time. Look up ODI 11720560 at NHTSA ↗
2026-03	2	None	ODI 11725195 Parking brake malfunction indicated. Ford CSP 22P31 covers repair of the issue for vehichles with a manufacture date before 3/15/22. My vehicle reached the US on 6/22/22. Ford has offered to cover a small part of the repair, but won't include me in the fix due to manufacture date. So Ford ended the program, NEVER FIXED THE ISSUE, and now won't offer to repair my car. Look up ODI 11725195 at NHTSA ↗ ODI 11726480 On December 17, 2022, I purchased a new 2022 Ford Mustang Mach-E, VIN [XXX] -Lewis of Hoover Inc. for $48,665.00. Seven months later, the vehicle suffered a complete loss of drive power at highway speed , a near-serious injury (if not fatal) incident on a vehicle Ford had already identified as defective and subject to recall. In approximately July-August 2023 , seven months after purchase with only approximately 13 miles at purchase , the vehicle lost all drive power while I was driving on the freeway [XXX] ) at [XXX] le stalled completely. I … Look up ODI 11726480 at NHTSA ↗
2026-04	1	None	ODI 11731487 When starting car the instrument cluster was entirely blank. Center infotainment was functional. Due to use of digital dash in the car there were no warning lights or any information including speed available. It is unknown if any safety/driver assist systems were on or off because the display was non-functional. Issue resolved after performing 1 or more software resets documented across the internet but not documented in the manual. Steps to reset appear to be: 1) Perform a hard reset of the car (hold brake 15 sec, release brake 15 sec, press… Look up ODI 11731487 at NHTSA ↗
2026-05	1	None	ODI 11738432 was driving my 2022 Mustang Mach-E in "One-Pedal" Whisper mode on. I always drive in that mode because it has a great feature where as soon as I take my foot off the accelerator the car slows down significantly. I feel safer in this mode especially in high traffic or on the freeway. I was very slowly turning into a parking spot in a private parking lot, stepped on brake to put car into Park when the car lurched forward without me touching anything, I had no control of my car no matter how hard I pressed on the brake. My car was driving itself!!… Look up ODI 11738432 at NHTSA ↗
2026-06	3	26V417000	ODI 11741405 The vehicle’s rear/360 camera system, SYNC/APIM display system, and Reverse Brake Assist/back-over prevention system appear to have malfunctioned. The vehicle is available for inspection upon request. After a software update was performed by the Ford dealer, the vehicle began displaying the warning message: “Reverse Brake Assist not available , See manual.” At the same time, the rear/360 camera image became distorted and unreliable. The camera display has shown abnormal behavior, including distortion, flickering, black/green screen behavior, a… Look up ODI 11741405 at NHTSA ↗ ODI 11741491 Vehicle stated "PARKING BRAKE FAULT". Driver (myself) discovered electric parking brake was stuck in the ON position and would not disengage. Vehicle could not be moved on its wheels. Vehicle was in parking garage, and driver became stranded for over 24 hours waiting for a low-clearance tow truck with a dolly that could move the vehicle. Ford dealer (Bill Brown Ford) inspected vehicle and discovered wiring immediately behind BOTH rear electric parking brake connectors were corroded and broken. Ford dealer stated there was an active recall for … Look up ODI 11741491 at NHTSA ↗ ODI 11742422 On 6/4, I completed a long road trip of over 650 miles. When I got back into my vehicle to move it to where it would be parked for the night, it displayed messages for a Powertrain Malfunction/Reduced Power and a High Voltage Battery Warning. I powered the car off and back on within about 5 minutes, and the messages were still being displayed. I connected a code scanner to the car and the car had stored codes P0D0F and P0AA4. Both of these codes indicated a fault with the High Voltage Battery Junction Box, a known issue with the Mustang Mach … Look up ODI 11742422 at NHTSA ↗
2026-07	2	None	ODI 11748663 Ongoing issues with forward facing radar preventing collision assistance and adaptive cruise control along with lane keep assist from working. Ford knows about this. There is even a TSB. A car manufactured in an era that requires collision prevention should not be allowed to have significant camera faults that prevent safety systems from functioning properly. Unfortunately, the plan for many is to continue operating without these important safety features and crashes will occur as a result. Ford should be required to properly fix their radar sy… Look up ODI 11748663 at NHTSA ↗ ODI 11750812 · 40,000 mi The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, the vehicle became inoperable and the vehicle stalled, and the gear shifter was inoperable. The contact exited the vehicle and was unable to re-enter the vehicle because the doors were locked and failed to unlock. The messages "Service Now" and "Battery Management" were displayed on the instrument panel. The pre-collision sensor warning light and several other unknown warning lights were illuminated. The failure had occurred on several oc… Look up ODI 11750812 at NHTSA ↗
2026-08	7	None	ODI 11756563 my car keeps showing parking break fault. there is a recall for it but it only covers cars built until february 2022 mine was built in april 2022 and it has the same exact damage Look up ODI 11756563 at NHTSA ↗ ODI 11757160 The front driver door metal is cracking and breaking. The door makes a squeaking and cracking sound when I open the door. It is the same problem that the Ford Escape doors had. My car is out of warranty and Ford dealers say it will cost $3,000 to replace the entire door. I think Ford should recall the door because it is clearly a manufacturer defect. Here are photos from other customers that have this problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11757160 at NHTSA ↗ ODI 11757487 I am unsure, but I think it's the High Voltage Battery Junction Box. A week after buying the car used from Aaron Ford of Poway, I received a Safely Stop now warning, then the car broke down on the middle of the turning lane into my job a medical clinic putting myself, patients, other drivers, and my coworkers all on danger as it is a busy street. The hazard lights would not work, and the car would not go into neutral. The next day, all the dealership did was replace the 12v battery, then I only got 1 mile from the dealership before it broke d… Look up ODI 11757487 at NHTSA ↗
2026-09 (partial)	4	None	ODI 11762501 Spot welds have failed on the drivers side door. This is a known issue with multiple ford vehicles, though they have not issued a recall for this specific model. Look up ODI 11762501 at NHTSA ↗ ODI 11764955 I had put the vehicle into One Pedal Drive mode for the first time on the morning of Aug 29th. Vehicle operated as it should for first few places I drove to and stopped, but then I approached a red light, removed foot slowly from accelerator and vehicle came to a full stop as it should. Approximately 2-5 seconds later, without warning or even the collision avoidance system activating, my vehicle suddenly accelerated into the rear of the stopped truck in front of me. Fortunately no serious injuries but someone could have been killed. My foot was… Look up ODI 11764955 at NHTSA ↗ ODI 11765353 1) The high voltage junction box failed causing the vehicle to abruptly stall on a public road. The part will be available for inspection through contacting a local dealership. 2) The vehicle completely stalled at night in the middle of a 6 lane intersection. This posed a hazard for myself as well as for on coming and cross traffic. 3) The dealer has confirmed the failure of this component. 4) The vehicle component is being order of replacement at the dealership. The manufacture has also been informed via their corporate customer service line.… Look up ODI 11765353 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 93 complaints · 2023: 100 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	22	64	93
2023	30	68	100

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	137	0	1
2023	122	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Power Train	Unknown Or Other	Fuel/Propulsion System	Vehicle Speed Control	Engine	Service Brakes	Forward Collision Avoidance: Adaptive Cruise Control
Electrical System	—	17 ODI 11489060 faulty high voltage battery junction box NHTSA Campaign Number: 22V412000 Look up ODI 11489060 at NHTSA ↗ ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗ ODI 11547152 The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with. Look up ODI 11547152 at NHTSA ↗	8 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11483399 To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car. Look up ODI 11483399 at NHTSA ↗ ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗	15 ODI 11472791 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12… Look up ODI 11472791 at NHTSA ↗ ODI 11473254 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11473254 at NHTSA ↗ ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗	4 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗ ODI 11562962 There is an issue with the vehicle displaying the speed when operating. I have experienced this issue randomly over the past year. The speed is typically displayed on the information cluster screen above the steering wheel. I have photo and video of the issue but the Upload File button is not working on your website. The only resolution so far has been to restart the vehicle. It does not appear that this can be resolved while the vehicle is ON. Look up ODI 11562962 at NHTSA ↗	14 ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗ ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗ ODI 11488714 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11488714 at NHTSA ↗	5 ODI 11585013 Post HVBJB recall, one-pedal drive randomly disengages. Operators of electric cars vehicles use one pedal driving to slow down the vehicle and brake. When that system of braking randomly fails, it is incredibly unsafe. Ford is aware of this problem and it's connection to the earlier recall. I can provide additional documentation if necessary. Ford recognizes issue but has not fix. Look up ODI 11585013 at NHTSA ↗ ODI 11661751 I was driving my car like normal when a handful of warning signs popped up on the front screen and the brakes went out. I could only stop by pushing on the pedal with all my force, and it eventually slowed the car to a stop, but took an incredibly long distance to do so. A handful of warning lights popped on the screen when this happened: -Power train malfunction/reduced power - antilock brake fault - pre collision assist not available - hill start assist warning Look up ODI 11661751 at NHTSA ↗ ODI 11671145 Vehicle Information: •Make: Ford •Model: Mach-E •Model Year: 2022 •Vehicle Type: Electric SUV •VIN: [XXX] •Mileage at time of incident: 31114 •Purchased in: California Incident Date: [XXX] Location: Laguna Niguel, CA Injury: Yes Crash: Yes Fire: No Airbags Deployed: No Police Report Filed: Yes Description of Complaint: On or around [XXX], I was driving my 2022 Ford Mach-E when the steering wheel suddenly locked and the braking system failed completely. I lost all control of the vehicle and was unable to slow or steer the car, leading to a c… Look up ODI 11671145 at NHTSA ↗	1 ODI 11559530 Ford is aware of these issues and I can't believe they are ignoring them and making me pray through them. My vehicle, since I purchased it, has had issues with the adaptive cruise, the accident avoidance gets disabled, lane assist stops working, and the final thing is that it registers that the camera is not working and must be serviced. the last thing that happened is that the car shut down its self driving in the middle of taking a turn on the highway and proceeded to drive me off the road. There was no braking or anything, when I reacted to … Look up ODI 11559530 at NHTSA ↗
Power Train	17 ODI 11489060 faulty high voltage battery junction box NHTSA Campaign Number: 22V412000 Look up ODI 11489060 at NHTSA ↗ ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗ ODI 11547152 The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with. Look up ODI 11547152 at NHTSA ↗	—	2 ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗ ODI 11720560 Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time. Look up ODI 11720560 at NHTSA ↗	6 ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗ ODI 11539849 Powertrain malfunction warning while driving to work on 55MPH road. This has occurred twice since buying the car new. November 14, 2022 with 9k miles was when the first warning/malfunction occurred. HVBJB was replaced. This last/second powertrain malfunction and High-Voltage battery warning occurred on May 26, 2023 with 15k miles. HVBJB replaced again. This warning resulted in reduction of power, but not full loss of power. Unfortunately, the last time this occurred was when I was attempting to pass on a two lane road. The power reducti… Look up ODI 11539849 at NHTSA ↗ ODI 11547152 The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with. Look up ODI 11547152 at NHTSA ↗	2 ODI 11482450 · 7,500 mi The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha… Look up ODI 11482450 at NHTSA ↗ ODI 11608801 My car lunges forward randomly. I have called ford and went to ford several times. Look up ODI 11608801 at NHTSA ↗	6 ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗ ODI 11556598 While driving on Route 1 and attempting to pass another motorist, a flashing red "STOP SAFELY NOW" lit on my dashboard, along with multiple warnings of a "powertrain failure". Thankfully I was near my house and was able to get home. But the FordPass App is saying that I had a high-voltage power malfunction and will need to tow the car to my local dealership. Now I am being told that the high-voltage junction box has failed and needs to be replaced (consistent with Ford Recall notice 23S56). Unfortunately, Ford hasn't produced a replacemen… Look up ODI 11556598 at NHTSA ↗ ODI 11605736 Car was stopped at the top of a hill. Driver put the car in park and exited to talk to a security guard to raise a security barrier. Car began to roll down a hill and didn't stop until it hit a metal security gate 250 yards away. Car was totaled as result of collision with gate. No one was hurt. It would appear that the transmission/engine did not stay in park and began to roll and that none of the other safety features stopped the car. There were no passengers in the car at the time of the accident and no airbags went off. Look up ODI 11605736 at NHTSA ↗	2 ODI 11585013 Post HVBJB recall, one-pedal drive randomly disengages. Operators of electric cars vehicles use one pedal driving to slow down the vehicle and brake. When that system of braking randomly fails, it is incredibly unsafe. Ford is aware of this problem and it's connection to the earlier recall. I can provide additional documentation if necessary. Ford recognizes issue but has not fix. Look up ODI 11585013 at NHTSA ↗ ODI 11615671 At highway speeds, the power brakes failed. In order to slow the car down, the brakes pedal had to be modulated with extreme force, upwards of 100 pounds of pressure on the brake pedal. As this happened, the car raised 4 Active Alerts - Powertrain Malfunction / Reduced Power - Antilock Brake Fault - Hill Start Assist Warning - Pre-Collision Assist Not Available. It took a lot of force and distance to bring the car safely to a stop. After 20 minutes we restarted the car and it began to operate normally. The car was brought to a nearby deal… Look up ODI 11615671 at NHTSA ↗	0
Unknown Or Other	8 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11483399 To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car. Look up ODI 11483399 at NHTSA ↗ ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗	2 ODI 11538373 Was driving home, and all of a sudden I got a "Service Vehicle Soon" on the screen. and Got the following errors on FordPass App: 1- Powertrain Malfunction / Reduced Power 2- High-Voltage Battery Warning The time was around 8:30pm, the weather wasn't too hot not too cold. Was driving around 50 mph IIRC. Look up ODI 11538373 at NHTSA ↗ ODI 11720560 Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time. Look up ODI 11720560 at NHTSA ↗	—	2 ODI 11543466 While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising a… Look up ODI 11543466 at NHTSA ↗ ODI 11757918 I was pulling into a parking lot at low speed when the car suddenly began accelerating rapidly on its own. Fortunately, when I hit the brakes it stopped without incident. However, if someone had been right in front of me at the time - a pedestrian or car - it could have resulted in a crash. I am certain that I didn't hit the accelerator, nor was it pushed by floor mats or anything like that. It is conceivable that when I was turning, my left palm activated the cruise control in some manner, but that scenario wouldn't explain the acceleratio… Look up ODI 11757918 at NHTSA ↗	3 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11569710 I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are … Look up ODI 11569710 at NHTSA ↗ ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗	0	2 ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗ ODI 11709706 On Tuesday, [XXX], between approximately [XXX] and [XXX] PM EST, I parked my Mustang Mach-E, powered the vehicle off, and exited the car with my wife and child. After unloading groceries and sports equipment, I retrieved the Level 2 charger from the front of my garage and plugged it into the vehicle. I waited for the blue indicator lights to turn solid and blink, confirming charging had started, which typically takes about one minute. I believe the vehicle had been parked and powered off for approximately 10 minutes when I entered the house. S… Look up ODI 11709706 at NHTSA ↗	1 ODI 11569710 I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are … Look up ODI 11569710 at NHTSA ↗
Fuel/Propulsion System	15 ODI 11472791 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12… Look up ODI 11472791 at NHTSA ↗ ODI 11473254 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11473254 at NHTSA ↗ ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗	6 ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗ ODI 11539849 Powertrain malfunction warning while driving to work on 55MPH road. This has occurred twice since buying the car new. November 14, 2022 with 9k miles was when the first warning/malfunction occurred. HVBJB was replaced. This last/second powertrain malfunction and High-Voltage battery warning occurred on May 26, 2023 with 15k miles. HVBJB replaced again. This warning resulted in reduction of power, but not full loss of power. Unfortunately, the last time this occurred was when I was attempting to pass on a two lane road. The power reducti… Look up ODI 11539849 at NHTSA ↗ ODI 11547152 The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with. Look up ODI 11547152 at NHTSA ↗	2 ODI 11543466 While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising a… Look up ODI 11543466 at NHTSA ↗ ODI 11757918 I was pulling into a parking lot at low speed when the car suddenly began accelerating rapidly on its own. Fortunately, when I hit the brakes it stopped without incident. However, if someone had been right in front of me at the time - a pedestrian or car - it could have resulted in a crash. I am certain that I didn't hit the accelerator, nor was it pushed by floor mats or anything like that. It is conceivable that when I was turning, my left palm activated the cruise control in some manner, but that scenario wouldn't explain the acceleratio… Look up ODI 11757918 at NHTSA ↗	—	0	7 ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗ ODI 11488714 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11488714 at NHTSA ↗ ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗	0	0
Vehicle Speed Control	4 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗ ODI 11562962 There is an issue with the vehicle displaying the speed when operating. I have experienced this issue randomly over the past year. The speed is typically displayed on the information cluster screen above the steering wheel. I have photo and video of the issue but the Upload File button is not working on your website. The only resolution so far has been to restart the vehicle. It does not appear that this can be resolved while the vehicle is ON. Look up ODI 11562962 at NHTSA ↗	2 ODI 11482450 · 7,500 mi The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha… Look up ODI 11482450 at NHTSA ↗ ODI 11608801 My car lunges forward randomly. I have called ford and went to ford several times. Look up ODI 11608801 at NHTSA ↗	3 ODI 11477929 Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving. Look up ODI 11477929 at NHTSA ↗ ODI 11569710 I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are … Look up ODI 11569710 at NHTSA ↗ ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗	0	—	1 ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗	2 ODI 11657325 · 19,100 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has… Look up ODI 11657325 at NHTSA ↗ ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗	7 ODI 11501612 I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time. Look up ODI 11501612 at NHTSA ↗ ODI 11518037 The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button. Look up ODI 11518037 at NHTSA ↗ ODI 11524686 On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons… Look up ODI 11524686 at NHTSA ↗
Engine	14 ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗ ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗ ODI 11488714 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11488714 at NHTSA ↗	6 ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗ ODI 11556598 While driving on Route 1 and attempting to pass another motorist, a flashing red "STOP SAFELY NOW" lit on my dashboard, along with multiple warnings of a "powertrain failure". Thankfully I was near my house and was able to get home. But the FordPass App is saying that I had a high-voltage power malfunction and will need to tow the car to my local dealership. Now I am being told that the high-voltage junction box has failed and needs to be replaced (consistent with Ford Recall notice 23S56). Unfortunately, Ford hasn't produced a replacemen… Look up ODI 11556598 at NHTSA ↗ ODI 11605736 Car was stopped at the top of a hill. Driver put the car in park and exited to talk to a security guard to raise a security barrier. Car began to roll down a hill and didn't stop until it hit a metal security gate 250 yards away. Car was totaled as result of collision with gate. No one was hurt. It would appear that the transmission/engine did not stay in park and began to roll and that none of the other safety features stopped the car. There were no passengers in the car at the time of the accident and no airbags went off. Look up ODI 11605736 at NHTSA ↗	0	7 ODI 11473469 The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du… Look up ODI 11473469 at NHTSA ↗ ODI 11488714 The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg… Look up ODI 11488714 at NHTSA ↗ ODI 11510276 The HVBJB (high-voltage battery junction box) subassembly in ALL Ford Mach-e vehicles has known defects with insufficiently robust main contactors that are known to fail under normal charging and driving conditions as outlined in NHTSA Campaign Number 22V412000. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes, as well as failure of other 12V system… Look up ODI 11510276 at NHTSA ↗	1 ODI 11485995 THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. T… Look up ODI 11485995 at NHTSA ↗	—	0	0
Service Brakes	5 ODI 11585013 Post HVBJB recall, one-pedal drive randomly disengages. Operators of electric cars vehicles use one pedal driving to slow down the vehicle and brake. When that system of braking randomly fails, it is incredibly unsafe. Ford is aware of this problem and it's connection to the earlier recall. I can provide additional documentation if necessary. Ford recognizes issue but has not fix. Look up ODI 11585013 at NHTSA ↗ ODI 11661751 I was driving my car like normal when a handful of warning signs popped up on the front screen and the brakes went out. I could only stop by pushing on the pedal with all my force, and it eventually slowed the car to a stop, but took an incredibly long distance to do so. A handful of warning lights popped on the screen when this happened: -Power train malfunction/reduced power - antilock brake fault - pre collision assist not available - hill start assist warning Look up ODI 11661751 at NHTSA ↗ ODI 11671145 Vehicle Information: •Make: Ford •Model: Mach-E •Model Year: 2022 •Vehicle Type: Electric SUV •VIN: [XXX] •Mileage at time of incident: 31114 •Purchased in: California Incident Date: [XXX] Location: Laguna Niguel, CA Injury: Yes Crash: Yes Fire: No Airbags Deployed: No Police Report Filed: Yes Description of Complaint: On or around [XXX], I was driving my 2022 Ford Mach-E when the steering wheel suddenly locked and the braking system failed completely. I lost all control of the vehicle and was unable to slow or steer the car, leading to a c… Look up ODI 11671145 at NHTSA ↗	2 ODI 11585013 Post HVBJB recall, one-pedal drive randomly disengages. Operators of electric cars vehicles use one pedal driving to slow down the vehicle and brake. When that system of braking randomly fails, it is incredibly unsafe. Ford is aware of this problem and it's connection to the earlier recall. I can provide additional documentation if necessary. Ford recognizes issue but has not fix. Look up ODI 11585013 at NHTSA ↗ ODI 11615671 At highway speeds, the power brakes failed. In order to slow the car down, the brakes pedal had to be modulated with extreme force, upwards of 100 pounds of pressure on the brake pedal. As this happened, the car raised 4 Active Alerts - Powertrain Malfunction / Reduced Power - Antilock Brake Fault - Hill Start Assist Warning - Pre-Collision Assist Not Available. It took a lot of force and distance to bring the car safely to a stop. After 20 minutes we restarted the car and it began to operate normally. The car was brought to a nearby deal… Look up ODI 11615671 at NHTSA ↗	2 ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗ ODI 11709706 On Tuesday, [XXX], between approximately [XXX] and [XXX] PM EST, I parked my Mustang Mach-E, powered the vehicle off, and exited the car with my wife and child. After unloading groceries and sports equipment, I retrieved the Level 2 charger from the front of my garage and plugged it into the vehicle. I waited for the blue indicator lights to turn solid and blink, confirming charging had started, which typically takes about one minute. I believe the vehicle had been parked and powered off for approximately 10 minutes when I entered the house. S… Look up ODI 11709706 at NHTSA ↗	0	2 ODI 11657325 · 19,100 mi The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has… Look up ODI 11657325 at NHTSA ↗ ODI 11679760 I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me. Look up ODI 11679760 at NHTSA ↗	0	—	0
Forward Collision Avoidance: Adaptive Cruise Control	1 ODI 11559530 Ford is aware of these issues and I can't believe they are ignoring them and making me pray through them. My vehicle, since I purchased it, has had issues with the adaptive cruise, the accident avoidance gets disabled, lane assist stops working, and the final thing is that it registers that the camera is not working and must be serviced. the last thing that happened is that the car shut down its self driving in the middle of taking a turn on the highway and proceeded to drive me off the road. There was no braking or anything, when I reacted to … Look up ODI 11559530 at NHTSA ↗	0	1 ODI 11569710 I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are … Look up ODI 11569710 at NHTSA ↗	0	7 ODI 11501612 I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time. Look up ODI 11501612 at NHTSA ↗ ODI 11518037 The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button. Look up ODI 11518037 at NHTSA ↗ ODI 11524686 On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons… Look up ODI 11524686 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

17 mentions · 12.3% of complaints

Median mileage: 16,500 mi (8 usable records).

ODI 11482219

Brought Mach-E into dealership on 8/31 for recall on battery. Recall is corrected via a software update the can had not applied on its own after the last month. Car was serviced in about 2 hours and returned along with paperwork stating the recall was applied. Upon entering the car a new warning light was illuminated showing the software update was not yet complete. I assumed this just needed some more time to finish so the vehicle was driven home. Once home I used the messages on the center display to apply the update now. After about 20 min…

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ODI 11482450 · 7,500 mi

The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact ha…

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ODI 11498008 · 6,168 mi

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failu…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

10 mentions · 7.2% of complaints

Median mileage: 40,000 mi (1 usable records).

ODI 11472791

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ODI 11473254

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ODI 11473469

The High Voltage Battery Junction Box (HVBJB) in ALL Ford Mustang Mach-E vehicles has known defects with faulty main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes...and failure of other 12v systems du…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

8 mentions · 5.8% of complaints

Median mileage: 9,100 mi (5 usable records).

ODI 11498008 · 6,168 mi

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ODI 11557273 · 500 mi

The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed with the Adaptive Cruise Control activated, the steering wheel jerked in the direction of oncoming traffic. The contact depressed the brake pedal and steered the vehicle back into the correct lane. The contact stated that the “Driver Assist Not Available” message was displayed. The contact stated that the message was displayed after the vehicle jerked and steered into the oncoming traffic. The contact stated that the failure had been reoccurrin…

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ODI 11563586 · 9,100 mi

The contact owns a 2022 Ford Mach-E. The contact stated that while driving at approximately 60 MPH the steering and braking systems suddenly malfunctioned causing the driver to lose control of the vehicle. The driver was unable to steer the vehicle and when pressing the brake pedal the vehicle did not stop. The driver lost control of the vehicle drove off the road and down a ravine and crashed into a concrete embankment. During the crash neither front air bags deployed. The front passenger sustained a fractured sternum and was transported from …

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Matching rule

Steering assistance concerns

6 mentions · 4.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11472791

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ODI 11473254

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ODI 11473469

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

3 mentions · 2.2% of complaints

Median mileage: 10,248 mi (2 usable records).

ODI 11557273 · 500 mi

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ODI 11577380 · 19,995 mi

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that, upon starting the vehicle, the screen above the steering wheel was producing errors. The door open and trunk open messages were displayed. The brake pedal was pumping without being depressed. The main screen was frozen and not operational. The driver turned off the vehicle, but upon restarting, the vehicle failed to shift into gear. The contact called the local dealer, who informed her about the access panel on the front bumper. The contact exited the vehicle and closed the d…

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ODI 11738432

was driving my 2022 Mustang Mach-E in "One-Pedal" Whisper mode on. I always drive in that mode because it has a great feature where as soon as I take my foot off the accelerator the car slows down significantly. I feel safer in this mode especially in high traffic or on the freeway. I was very slowly turning into a parking spot in a private parking lot, stepped on brake to put car into Park when the car lurched forward without me touching anything, I had no control of my car no matter how hard I pressed on the brake. My car was driving itself!!…

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Matching rule

Battery drain and no-start mentions

2 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11542556

HVBJB failed on 2/1/23. We received the stop safely now alert and the vehicle would not start. Luckily not while driving, but leaving myself and daughter stranded at night. This is a known issue and there is a recall software patch available through Ford for the issue. It had been completed prior to this event. The software update Ford offers isn’t sufficient to solve the problem.

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ODI 11564114

"stop safely now vehicle" frozen would not start or stop unable to place into any gear. Eventually the vehicle returned to normal Ford is denying problem with high voltage junction box but this is the same problem with other Mache

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Matching rule