U.S. public vehicle records

Gillig LOW FLOOR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

7 owner complaints analyzed

90 distinct recall campaigns

1,551 mi median reported failure mileage

Scope: 1997 to 2026 model years. Data updated: 2026-09-30 (September 30, 2026). 2 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	2	28.6%
Braking behavior	1	14.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Tires

Engine

Exterior Lighting:Turn Signal

Seat Belts

Service Brakes

Electrical System: 2; Tires: 2; Engine: 1; Exterior Lighting:Turn Signal: 1; Seat Belts: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002

2004

2012

2017

2019

2021

2026

2002: 1; 2004: 1; 2012: 1; 2017: 1; 2019: 1; 2021: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10100505 · 2004-11-24 (November 24, 2004)

ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG [phone removed]) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS, LAMP SOCKET WIRING HARNESS FALLING OFF. ANN ARBOR TRANSIT HAS FILED OVER FORTY WARRANTY CLAIMS WITHIN THE ONE YEAR PERIOD ONLY TO BE REJECTED. ANN ARBOR TRANSIT HAS SPOKEN TO GILLIG'S SERVICE MANAGER ONLY TO BE TOLD THAT WE ARE THE ONLY CUSTOMER…

Owner-reported narrative. 1 miles reported. Look up ODI 10100505 at NHTSA ↗

Owner report 11418027 · 2021-05-21 (May 21, 2021)

We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment.

Owner-reported narrative. Look up ODI 11418027 at NHTSA ↗

Owner report 11759345 · 2026-08-25 (August 25, 2026)

This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This con…

Owner-reported narrative. Look up ODI 11759345 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2010: 9; 2011: 10; 2012: 11; 2013: 17; 2014: 23; 2015: 19; 2016: 20; 2017: 15; 2018: 13; 2019: 12; 2020: 14; 2021: 12; 2022: 11; 2023: 15; 2024: 9; 2025: 4; 2026: 2

First model yearSecond model year

Year-by-year records

Gillig LOW FLOOR model-year comparison
Model year	Complaints	Recalls	Change in recalls
1997	0	6	Not available
1998	0	10	+4
1999	0	10	0
2000	1	10	0
2001	0	10	0
2002	0	8	-2
2003	1	9	+1
2004	0	8	-1
2005	0	4	-4
2006	0	5	+1
2007	0	8	+3
2008	1	5	-3
2009	0	5	0
2010	0	9	+4
2011	0	10	+1
2012	0	11	+1
2013	0	17	+6
2014	1	23	+6
2015	0	19	-4
2016	1	20	+1
2017	0	15	-5
2018	0	13	-2
2019	1	12	-1
2020	0	14	+2
2021	0	12	-2
2022	0	11	-1
2023	0	15	+4
2024	0	9	-6
2025	0	4	-5
2026	1	2	-2

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

7 unique complaints in this selection. Analysis snapshot: 2026-09-30.

28.6%Usable mileage2 / 7 records

100.0%Valid incident date7 / 7 records

100.0%Valid filing date7 / 7 records

100.0%Ordered incident and filing dates7 / 7 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11418027 We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment. Look up ODI 11418027 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Tires	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10970574 MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLEET. THIS IS DEFINITELY A SAFETY ISSUE. Look up ODI 10970574 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11418027 We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment. Look up ODI 11418027 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Exterior Lighting:Turn Signal	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Seat Belts	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11254141 · 3,100 mi I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I HAVE BEEN WRITTEN UP FOR NOT WEARING MY BELT PROPERLY BUT THIS IS A BELT ISSUE AND A MAJOR SAFETY CONCERN IF THE BELT WILL NOT FULLY RETRACT IT WILL NOT FULLY OPERATE IN A COLLISION. I HAVE SHOWED THIS TO A MANAGER AND ANOTHER WROTE ME UP FOR NOT WEAR… Look up ODI 11254141 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11759345 This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This con… Look up ODI 11759345 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Exterior Lighting:Turn Signal	Too few reports for a range	1 mi	1 (sparse)	ODI 10100505 · 1 mi ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG [phone removed]) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS, LAMP SOCKET WIRING HARNESS FALLING OFF. ANN ARBOR TRANSIT HAS FILED OVER FORTY WARRANTY CLAIMS WITHIN THE ONE YEAR PERIOD ONLY TO BE REJECTED. ANN ARBOR TRANSIT HAS SPOKEN TO GILLIG'S SERVICE MANAGER ONLY TO BE TOLD THAT WE ARE THE ONLY CUSTOMER… Look up ODI 10100505 at NHTSA ↗
Seat Belts	Too few reports for a range	3,100 mi	1 (sparse)	ODI 11254141 · 3,100 mi I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I HAVE BEEN WRITTEN UP FOR NOT WEARING MY BELT PROPERLY BUT THIS IS A BELT ISSUE AND A MAJOR SAFETY CONCERN IF THE BELT WILL NOT FULLY RETRACT IT WILL NOT FULLY OPERATE IN A COLLISION. I HAVE SHOWED THIS TO A MANAGER AND ANOTHER WROTE ME UP FOR NOT WEAR… Look up ODI 11254141 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	24V811000	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	24V958000, 24V921000, 24V959000	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	25V076000	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	25V203000	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	25V868000, 25V870000, 25V913000	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	26V142000, 26V144000, 26V190000	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11759345 This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This con… Look up ODI 11759345 at NHTSA ↗
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	0	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Tires	Engine	Exterior Lighting:Turn Signal	Seat Belts	Service Brakes
Electrical System	—	0	1 ODI 11418027 We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment. Look up ODI 11418027 at NHTSA ↗	0	0	0
Tires	0	—	0	0	0	0
Engine	1 ODI 11418027 We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment. Look up ODI 11418027 at NHTSA ↗	0	—	0	0	0
Exterior Lighting:Turn Signal	0	0	0	—	0	0
Seat Belts	0	0	0	0	—	0
Service Brakes	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.