U.S. public vehicle records

2019 Hyundai IONIQ PLUG-IN HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

0 distinct recall campaigns

21,000 mi median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 1 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 4 of 10 complaints (40.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	5	50.0%
Steering behavior	2	20.0%
Transmission and shifting	1	10.0%
Braking behavior	1	10.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Power Train

Fuel/Propulsion System

Seat Belts

Unknown Or Other

Vehicle Speed Control

Air Bags

Engine

Electrical System: 4; Power Train: 4; Fuel/Propulsion System: 2; Seat Belts: 2; Unknown Or Other: 2; Vehicle Speed Control: 2; Air Bags: 1; Engine: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2022

2023

2024

2025

2026

2020: 1; 2021: 1; 2022: 2; 2023: 2; 2024: 1; 2025: 1; 2026: 2

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11469104 · 2022-06-14 (June 14, 2022)

While my wife and I were driving on the interstate, all dashboard warning lights came on at once, and the car began rumbling at regular intervals as it tried and failed to switch from electric vehicle (EV) mode to hybrid EV (HEV) mode, and the engine wouldn't start. At the same time, the power steering stopped working, the car struggled to go more than 40 MPH, and it started accelerating on its own and would not stop until I hit the brake. Each time the engine tried and failed to start, the car started accelerating again. I pulled off at a gas …

Owner-reported narrative. Look up ODI 11469104 at NHTSA ↗

Owner report 11474067 · 2022-07-15 (July 15, 2022)

In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati…

Owner-reported narrative. Look up ODI 11474067 at NHTSA ↗

Owner report 11430790 · 2021-08-27 (August 27, 2021)

On 08/13/2021 my wife was involved in an accident where the front air bag did not deploy causing her to hit the steering wheel and break her sternum casing extreme pain. We need to understand why the front air bag did not deploy?

Owner-reported narrative. Look up ODI 11430790 at NHTSA ↗

Owner report 11677139 · 2025-07-30 (July 30, 2025)

While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined…

Owner-reported narrative. Look up ODI 11677139 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

10 unique complaints in this selection. Analysis snapshot: 2026-10-01.

10.0%Usable mileage1 / 10 records

100.0%Valid incident date10 / 10 records

100.0%Valid filing date10 / 10 records

100.0%Ordered incident and filing dates10 / 10 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2017	2018	2019	2020	2021	2022
Electrical System	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	440.0% ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗	00.0% No examples available for this selection.	240.0% ODI 11453602 · 3,400 mi The contact leased a 2021 Hyundai Ioniq Electric The contact stated that while the vehicle was parked, he attempted to open the driver’s side door using the key fob; however, the door would not open. The contact contacted Hyundai roadside assistance who assisted him in jumpstarting and recharging the batteries. The contact was still able to drive the vehicle. The contact stated that a couple of days later, the vehicle failed to start after several attempts. The vehicle was towed to the dealer where it was diagnosed that the mechanic switch that… Look up ODI 11453602 at NHTSA ↗	133.3% ODI 11677870 · 9,000 mi The contact owns a 2022 Hyundai Ioniq Hybrid. The contact stated while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The local dealer was contacted. The vehicle was taken dealer where it was determined that the charging actuator needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was not retaining the charge. The manufacturer was not notified of the failure. The failure mileage was 9,000. Look up ODI 11677870 at NHTSA ↗
Power Train	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	440.0% ODI 11469104 While my wife and I were driving on the interstate, all dashboard warning lights came on at once, and the car began rumbling at regular intervals as it tried and failed to switch from electric vehicle (EV) mode to hybrid EV (HEV) mode, and the engine wouldn't start. At the same time, the power steering stopped working, the car struggled to go more than 40 MPH, and it started accelerating on its own and would not stop until I hit the brake. Each time the engine tried and failed to start, the car started accelerating again. I pulled off at a gas … Look up ODI 11469104 at NHTSA ↗	120.0% ODI 11709810 When the engine is turned off, and the car is not in park, it rolls. When the engine is turned off the car should automatically switch to P to prevent it from rolling. Our car was left in R with the engine off. And instead of switching to P automatically, it just rolled away and hit the neighbors garage. Look up ODI 11709810 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	240.0% ODI 11349064 · 973 mi I WAS DRIVING ON A 6 LANE RD., NEARING AN INTERSECTION. I WAS IN THE MIDDLE LANE, TRAFFIC ON BOTH SIDES OF ME. WHEN I APPLIED THE BRAKES TO STOP THE CAR, MY BRAKES FAILED. I ENDED UP HITTING THE CAR IN FRONT OF ME. I WAS LUCKY THAT WE WERE ALL DRIVING AT A VERY SLOW SPEED AN I DID NOT HAVE SERIOUS INJURIES, JUST ONE WEEK OF NECK AND BACK PAIN. THE BRAKES FAILING HAPPENED ONCE BEFORE. MY DAUGHTER WAS AT AN INTERSECTION WITH NO TRAFFIC. THE LIGHT CHANGED TO YELLOW. WHEN SHE TRIED TO APPLY THE BRAKES, THEY FAILED AND SHE HAD TO GO THROUGH THE YELL… Look up ODI 11349064 at NHTSA ↗	240.0% ODI 11673623 The "Auto Hold" feature on my Hyundai Ioniq malfunctioned, displaying a dashboard warning: "AUTO HOLD conditions not met. Press brake pedal." This message randomly appears while driving or stopping, and it deactivates the Auto Hold and Electronic Parking Brake (EPB) functions. In some cases, the car rolls after stopping because the system fails to hold the vehicle. This issue compromises vehicle safety, especially on inclines or during stop-and-go traffic. It puts me, passengers, and other drivers at risk. The problem has occurred multiple tim… Look up ODI 11673623 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	0Unavailable No examples available for this selection.	125.0% ODI 11737631 I am writing to dispute the denial of my paint defect warranty claim formally and to demand that Hyundai Motor America reconsider its decision. My 2018 Hyundai Ioniq (Silver, VIN: [XXX] ) is exhibiting significant paint bubbling , the identical defect that Hyundai has already acknowledged and accepted responsibility for in white-painted vehicles across multiple model years. Timeline of Events • I first contacted Hyundai Customer Care by phone, and was directed to visit an authorized dealership. • On May 8, 2025, I visited Tustin Hyundai, wh… Look up ODI 11737631 at NHTSA ↗	220.0% ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11673623 The "Auto Hold" feature on my Hyundai Ioniq malfunctioned, displaying a dashboard warning: "AUTO HOLD conditions not met. Press brake pedal." This message randomly appears while driving or stopping, and it deactivates the Auto Hold and Electronic Parking Brake (EPB) functions. In some cases, the car rolls after stopping because the system fails to hold the vehicle. This issue compromises vehicle safety, especially on inclines or during stop-and-go traffic. It puts me, passengers, and other drivers at risk. The problem has occurred multiple tim… Look up ODI 11673623 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	120.0% ODI 11650058 I leased the vehicle in 03-2021 and within the first year took the car back to the dealer 3 times for complaint on braking system. The brake pedal would loose pressure and stopping distance would extend further than anticipated. the dealer consistently told me that they could not duplicate the problem. now has gotten to the point that EBP light and HOLD light stay on steady and red Brake light flashes, due to this the smart cruise control and crash avoidance system become inoperable. Recently became aware that this issue is known to Hyundai an… Look up ODI 11650058 at NHTSA ↗	240.0% ODI 11474908 During a highway trip that was bumper to bumper traffic at approximately 15mph, the car suddenly would not accelerate while operating on gasoline (not electric). The engine revs would increase to maximum without movement from the car (as if the car was in neutral). After checking the gear lever to make sure it was still in D, tried to accelerate again and engine rev high without movement. Eventually car came to stop with brakes, and the car could move on electric power (in hybrid mode), pulled over and turned off the car to visually inspect. Af… Look up ODI 11474908 at NHTSA ↗	00.0% No examples available for this selection.
Seat Belts	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	220.0% ODI 11508079 Seat belts are stuck and most times does not get intact or reset after you get out of car seat. It has been happening over a month. Look up ODI 11508079 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11740246 Installing a car seat and the belt buckle failed. The plastic part split and no longer holds the belt together. This was under regular pressure with standard leverage that the car seat design calls for. Nothing was ever on top of the buckle and it is not damaged in any other way at all other than the failure. They refused to replace it via warranty. Look up ODI 11740246 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	220.0% ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11474908 During a highway trip that was bumper to bumper traffic at approximately 15mph, the car suddenly would not accelerate while operating on gasoline (not electric). The engine revs would increase to maximum without movement from the car (as if the car was in neutral). After checking the gear lever to make sure it was still in D, tried to accelerate again and engine rev high without movement. Eventually car came to stop with brakes, and the car could move on electric power (in hybrid mode), pulled over and turned off the car to visually inspect. Af… Look up ODI 11474908 at NHTSA ↗	00.0% No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗	120.0% ODI 11766142 The engine coolant can leak into the exhaust because air a known design flaw. When the the engine turns on after being in electric mode the coolant pump starts and pushes it out the exhaust causing a sudden over heating of the engine. This causes the car to stall and can be very dangerous at freeway speeds. Look up ODI 11766142 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	Too few reports for a range	21,000 mi	1 (sparse)	ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	21,000 mi	1 (sparse)	ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	2	None	ODI 11732091 Following a 12V auxiliary battery replacement at Dick's Hillsboro Hyundai [XXX] , April 3, 2026), the battery hold-down bracket was left completely unsecured. The retaining bolts were absent, (later found loose in the cargo tray area). The battery terminal cover was also improperly secured. I returned to the dealership within twenty minutes of collecting my vehicle and described the condition directly to Service Manager Robin Farr, who assured me it would be corrected. It was not. On April 6, 2026, Withnell Hyundai in Salem, OR (RO# XXX/X) i… Look up ODI 11732091 at NHTSA ↗ ODI 11733084 Supplemental to my complaint filed April 18, 2026 regarding Dick's Hillsboro Hyundai (dealer code OR035). The dealership's Service Manager (Robin Farr) provided me with an HMA training report from Hyundai's internal system. Every staff member is listed at "Certified": the baseline tier. No one is above this level. No EV/HEV-specific certification is indicated for any individual. Despite this, the dealership confirmed by phone they could service a 2019 Ioniq PHEV, then performed ICCU/DC-DC converter diagnostics (a hybrid electrical system proc… Look up ODI 11733084 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 2 complaints · 2022: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	1	2	2
2022	0	0	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	5	0	0
2022	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Power Train	Fuel/Propulsion System	Seat Belts	Unknown Or Other	Vehicle Speed Control	Air Bags	Engine
Electrical System	—	2 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗ ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	1 ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	0	1 ODI 11733084 Supplemental to my complaint filed April 18, 2026 regarding Dick's Hillsboro Hyundai (dealer code OR035). The dealership's Service Manager (Robin Farr) provided me with an HMA training report from Hyundai's internal system. Every staff member is listed at "Certified": the baseline tier. No one is above this level. No EV/HEV-specific certification is indicated for any individual. Despite this, the dealership confirmed by phone they could service a 2019 Ioniq PHEV, then performed ICCU/DC-DC converter diagnostics (a hybrid electrical system proc… Look up ODI 11733084 at NHTSA ↗	0	0	1 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗
Power Train	2 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗ ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	—	2 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗ ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	0	0	1 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗	0	1 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗
Fuel/Propulsion System	1 ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	2 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗ ODI 11677139 While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined… Look up ODI 11677139 at NHTSA ↗	—	0	0	1 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗	0	0
Seat Belts	0	0	0	—	0	0	0	0
Unknown Or Other	1 ODI 11733084 Supplemental to my complaint filed April 18, 2026 regarding Dick's Hillsboro Hyundai (dealer code OR035). The dealership's Service Manager (Robin Farr) provided me with an HMA training report from Hyundai's internal system. Every staff member is listed at "Certified": the baseline tier. No one is above this level. No EV/HEV-specific certification is indicated for any individual. Despite this, the dealership confirmed by phone they could service a 2019 Ioniq PHEV, then performed ICCU/DC-DC converter diagnostics (a hybrid electrical system proc… Look up ODI 11733084 at NHTSA ↗	0	0	0	—	1 ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗	0	0
Vehicle Speed Control	0	1 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗	1 ODI 11578030 Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were… Look up ODI 11578030 at NHTSA ↗	0	1 ODI 11362905 · 21,000 mi APPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… Look up ODI 11362905 at NHTSA ↗	—	0	0
Air Bags	0	0	0	0	0	0	—	0
Engine	1 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗	1 ODI 11474067 In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… Look up ODI 11474067 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Stalling or loss of power

1 mentions · 10.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11474067

Look up ODI 11474067 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 10.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11469104

Look up ODI 11469104 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 10.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11469104

Look up ODI 11469104 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b