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U.S. public vehicle records

2010 Kia SOUL problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

135 owner complaints analyzed

3 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2010 model year. Data updated: . 105 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 24 of 135 complaints (17.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2619.3%
Transmission and shifting107.4%
Electrical and battery issues107.4%
Steering behavior107.4%
Engine operation53.7%
Fuel system concerns53.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
24
Air Bags
17
Steering
12
Structure
12
Service Brakes
11
Unknown Or Other
11
Engine
9
Vehicle Speed Control
9
Component breakdown data
CategoryCount
Electrical System24
Air Bags17
Steering12
Structure12
Service Brakes11
Unknown Or Other11
Engine9
Vehicle Speed Control9

Electrical System: 24; Air Bags: 17; Steering: 12; Structure: 12; Service Brakes: 11; Unknown Or Other: 11; Engine: 9; Vehicle Speed Control: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
58
25,000 to 49,999
11
50,000 to 74,999
12
75,000 to 99,999
10
100,000 to 149,999
8
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00058
25,000 to 49,99911
50,000 to 74,99912
75,000 to 99,99910
100,000 to 149,9998
150,000 and above6

Under 25,000: 58; 25,000 to 49,999: 11; 50,000 to 74,999: 12; 75,000 to 99,999: 10; 100,000 to 149,999: 8; 150,000 and above: 6

Under 25,000 miles has the most reports with usable mileage (58). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
9
2010
35
2011
16
2012
12
2013
5
2014
4
2015
7
2016
9
2017
4
2018
4
2019
7
2020
7
2021
5
2022
3
2023
3
2024
2
2025
1
2026
2
Complaints over time data
CategoryCount
20099
201035
201116
201212
20135
20144
20157
20169
20174
20184
20197
20207
20215
20223
20233
20242
20251
20262

2009: 9; 2010: 35; 2011: 16; 2012: 12; 2013: 5; 2014: 4; 2015: 7; 2016: 9; 2017: 4; 2018: 4; 2019: 7; 2020: 7; 2021: 5; 2022: 3; 2023: 3; 2024: 2; 2025: 1; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 26 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10302553 · 2010-01-27 (January 27, 2010)

2010 KIA SOUL 5 DOOR WAGON 2.0 L MT 5 SPEED TRANSMISSION THE CAR OVER REVS BETWEEN SHIFTS AND HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR AND AS YOUR BRAKE PEDAL GOES DOWN AT STOPS YOUR FOOT TOUCHES THE FOOT FEED AND CAUSES THE CAR TO REVS UP WHILE STOPPING. I HAVE MADE MANY VISITS TO KIA IN LAKE MANAWA KIA IN COUNCIL BLUFFS, IA AND KIA OF GRAND ISLAND, NE. I HAVE TALKED TO 2 KIA SERVICE REPS AND THEY SAY THAT?S JUST HOW THE CAR IS AND THEY CAN'T DO ANYTHING WITH IT. I TOOK THEM TO BBB ARBITRATION COURT FOR A VEHICLE BUY BACK AND THEY SAID …

Owner-reported narrative. 4 miles reported. Look up ODI 10302553 at NHTSA ↗

Owner report 10315522 · 2010-03-02 (March 2, 2010)

TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. THE TRANSMISSION BEGAN TO SLIP WITHOUT PRIOR WARNING. THE FAILURE CONTINUED DURING THE TRAVEL FOR APPROXIMATELY 800 MILES. IN ADDITION, WHENEVER DISPENSING FUEL INTO THE FUEL TANK; THE FUEL CONTINUOUSLY SPRAYS OUT. ALSO, THERE WAS FAILURE WITH THE BRAKE SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 800. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000.

Owner-reported narrative. 800 miles reported. Look up ODI 10315522 at NHTSA ↗

Owner report 10284471 · 2009-09-18 (September 18, 2009)

WITHIN A WEEK OF TAKING DELIVERY ON 7/24/09, THE INTERIOR AND MOST ESPECIALLY THE DOOR SKINS WERE ALREADY ACQUIRING MARKS AND SCRATCHES - A SLIGHT FINGER NAIL SCRATCH REQUIRED A SPECIAL PRODUCT TO REMOVE ETC. THERE HAVE BEEN A FEW INTERMITTENT PROBLEMS. 1. WHEN RELEASING THE CLUTCH PEDAL THERE WAS A NOISE THAT SOUNDED LIKE A CABLE THAT HAS SINCE BECOME MORE CONSISTENT. ON 8/3/09, I HAD AN APPOINTMENT WITH THE DEALER AND WAS TOLD IT WAS THE CABLE CONNECTED TO THE THROW-OUT BEARING WHICH WAS SAID TO BE NORMAL. HOWEVER, THIS CABLE NOISE HAS NOT BE…

Owner-reported narrative. 100 miles reported. Look up ODI 10284471 at NHTSA ↗

Owner report 10285861 · 2009-09-30 (September 30, 2009)

ON AUGUST 5, 2009 MY WIFE WAS DRIVING THE 2010 KIA SOUL WHEN IT BROKE DOWN. THE ENGINE GOT STUCK IN SECOND AND IT TOOK FOR EVER TO GET TO THIRD DESPITE PUSHING DOWN ON THE GAS PEDAL. ONCE IT DID IT WOULD JERK HER AROUND. IT WAS TAKEN INTO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON SEPTEMBER 28, 2009 THE SAME ISSUES CAME BACK. ADDITIONALLY THE VEHICLE WILL NOT GO IN REVERSE. ALSO WHEN DRIVING THE VEHICLE, IT DOWN SHIFT ON ITS OWN WHILE JERKING YOU FORWARD. IT THEN RELEASES LUNGING THE VEHICLE FORWARD. THE VEHICL…

Owner-reported narrative. 9,486 miles reported. Look up ODI 10285861 at NHTSA ↗

Owner report 10346524 · 2010-07-31 (July 31, 2010)

WE REAR-ENDED A 2004 EXPEDITION IN OUR 2010 KIA SOUL AT 20MPH. MY WIFE SUSTAINED A "TRAUMATIC BRAIN INJURY" AS A RESULT OF THE AIR BAG WIRING HARNESS BEING CUT IN HALF (BOTH SIDES) BEFORE THE SENSORS WERE ACTIVATED. I HAVE PHOTOS OF THE WIRING HARNESS CUT IN THE ACCIDENT AND THE CAR. MY 39 YEAR OLD WIFE WILL NOW SPEND THE REST OF HER LIFE DISABLED. THIS IS A DANGEROUS CAR. KIA STATES THE AIRBAGS WILL NOT ACTIVATE AT 20MPH. THIS IS NOT A 5 STAR FRONTAL IMPACT DESIGN. THE FUEL SHUT OFF DID NOT ACTIVATE, 'ALL SAFETY FEATURES FAILED'. I DR…

Owner-reported narrative. 25,000 miles reported. Look up ODI 10346524 at NHTSA ↗

Owner report 10349737 · 2010-08-16 (August 16, 2010)

BRAND NEW KIA SOUL 2010 - LESS THAN 500 MILES. ELECTRICAL FIRE IN THE DOOR PANEL WHILE DRIVING. TOWED TO DEALER, WHO REPLACED DOOR PANEL. LED LIGHT TRANSMITTER IN SPEAKERS SHORTED AND MELTED PLASTIC INSIDE DOOR. RESPONSE FROM KIA (ADVISED BY DEALER) WAS "DON'T LEAVE THE SPEAKER LIGHTS IN ON POSITION. ONLY USE THEM WHEN YOU NEED THEM." THIS WAS THE SECOND SAME INCIDENT THAT THE DEALER HAD THAT WEEK. *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10349737 at NHTSA ↗

Owner report 10285894 · 2009-10-01 (October 1, 2009)

I JUST PURCHASED A NEW 2010 KIA SOUL. I AM VERY CAREFUL AND TAKE EXCELLENT CARE OF MY CARS, BUT I HAVE TO SAY THE DOOR PANELS ON THIS VEHICLE TEND TO SCRATCH UP WITH THE SLIGHTEST TOUCH OF EVEN A FINGER NAIL. IT IS UNBELIEVABLE HOW HORRIBLE IT GETS WITH NORMAL WEAR, AND I CONSIDER MYSELF OBSESSIVELY CAREFUL WITH MY CARS AND ITS ALMOST IMPOSSIBLE TO NOT SCRATCH THESE PANELS. HORRIBLE WORKMANSHIP TO THE POINT THAT IT MUST BE SOME SORT OF DEFECT. HAS ANYONE ELSE COMPLAINED ABOUT THIS ? MY PURCHASE DATE WAS 9/18/09 AND MY INTERIOR DOOR PANELS …

Owner-reported narrative. 275 miles reported. Look up ODI 10285894 at NHTSA ↗

Owner report 10346872 · 2010-08-02 (August 2, 2010)

I PURCHASED A 2010 KIA SOUL AND HAD IT ABOUT TWO MONTHS WHEN WHILE DRIVING THE STEERING COLUMN CAME OFF. I TOOK PICTURES, AS I HAD NO CONTROL OVER THE WHEELS, I DIDN'T REALIZE IT UNTIL MY CAR WOULDN'T STOP. I KEPT PUSHING DOWN ON THE BRAKES AND THERE WAS SOMETHING IN THE WAY, THAT WAS WHEN I REALIZED IT WAS THE STEERING COLUMN. I CONTACTED KIA 24 HOUR ROADSIDE, THEY TRANSPORTED MY VEHICLE TO UNION CITY KIA, WHERE I FOUND OUT FROM TONY IN THE SERVICE CENTER THAT MY AIRBAG NEEDS TO ALSO BE REPLACED IN THE STEERING WHEEL BECAUSE IT WAS NON FUNCTIO…

Owner-reported narrative. 4,100 miles reported. Look up ODI 10346872 at NHTSA ↗

Owner report 10372288 · 2010-12-23 (December 23, 2010)

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Owner-reported narrative. 4,000 miles reported. Look up ODI 10372288 at NHTSA ↗

Owner report 10695313 · 2015-03-19 (March 19, 2015)

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

Owner-reported narrative. 63,000 miles reported. Look up ODI 10695313 at NHTSA ↗

Owner report 10381435 · 2011-02-10 (February 10, 2011)

TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH A PIECE OF METAL ON THE ROAD HIT THE VEHICLE. WHEN HE STOPPED AT A GASOLINE STATION HE NOTICED THAT THE FUEL WAS SPILLING BACK OUT AND ASSUMED THAT THE METAL FRACTURED THE FUEL TANK. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED THE DRIVER THAT THERE WAS A HOLE IN THE FUEL TANK AND ADVISED HIM THAT IT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.

Owner-reported narrative. 15,500 miles reported. Look up ODI 10381435 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

135 unique complaints in this selection. Analysis snapshot: 2026-10-02.

77.8%Usable mileage105 / 135 records
100.0%Valid incident date135 / 135 records
100.0%Valid filing date135 / 135 records
100.0%Ordered incident and filing dates135 / 135 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Engine
2412.4%
ODI 10459675 · 8,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE LIFTER IN THE ENGINE CAUSED A LOUD NOISE WHILE DRIVING 55 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO FIND A DEFECT WITHIN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DROVE POORLY. THE FAILURE MILEAGE WAS 8,000.

Look up ODI 10459675 at NHTSA ↗

20940.7%
ODI 10458979 · 14,250 mi

CAR HAD AN OIL CHANGE AND WAS WASHED THEN CAME HOME. CAR'S FRONT DEFROSTER WAS NOTED TO BE STUCK ON AND WHITE SMOKE STARTED TO BILLOW OUT FROM UNDER THE HOOD. QUICK CHECK UNDER THE CAR NOTED A FLAME THAT WAS EITHER COMING FROM THE CATALYTIC CONVERTER OR REFLECTING IN THE EXHAUST FROM SOMEWHERE ON THE BOTTOM/SIDE OF THE ENGINE. NO FLUIDS WERE SHOWN TO BE LEAKING ONTO THE DRIVEWAY OR WERE VISIBLE. CAR THEN RAPIDLY WENT UP IN FLAMES AND WAS A COMPLETE LOSS. FIRE DEPARTMENT HAD TO PUT OUT. *TR

Look up ODI 10458979 at NHTSA ↗

28342.7%
ODI 10630264 · 8,000 mi

SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR

Look up ODI 10630264 at NHTSA ↗

55261.3%
ODI 10578067 · 2,702 mi

I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THIS SAME ISSUE WHICH STILL HAS NOT BEEN FIXED. THE ENGINE LIGHT COMES ON WHEN IT WANTS TOO AND THEN THERE IS VERY LITTLE POWER IN 1, 2,AND 3RD GEARS THIS IS A MANUAL TRANS. I ALMOST GOT HIT IN THE SIDE BECAUSE OF PULLING FROM A STOP SIGH AND WENT TO GO AND LOOKED DOWN LIGHT WAS ON AND CAR DID NOT WANT TO MOVE. ITS VERY HARD TO GET A STICK SHIFT CAR TO START OUT IN 4TH GEAR. KIA SAYS THEY WANT ME HAPPY BUT WILL NOT REPLACE THE CAR INSTEAD OFFERING FREE OIL CHANGES AND OTHER ITEMS BUT I WANT A SAFE CA…

Look up ODI 10578067 at NHTSA ↗

62869.9%
ODI 10816168 · 3,000 mi

CAR IS EQUIPPED WITH ECO-BOOST AND ACTIVE "INTERMITTANT STOP AND GO" SYSTEM, WHICH IS ACTIVE EVERY START CYCLE UNLESS "DEACTIVATE" BUTTON IS ENGAGED.CAR HAS BEEN DRIVEN BY 18 YEAR OLD DAUGHTER FOR 3,000 MILES IN 6 MONTHS. THE ENGINE HAS SHUT DOWN AND NOT BEEN ABLE TO BE RESTARTED ON 2 SEPARATE OCCASIONS.BOTH TIMES THE ISG SYSTEM SWITCH WAS DEPRESSED, THE SYSTEM WAS DEACTIVATED,AND THE CAR WAS STATIONARY. THE SECOND TIME THE CAR SHUT DOWN WAS AT A VERY BUSY INTERSECTION, MY DAUGHTER IS A NEW DRIVER-SHE WAS HYSTERICAL. DEALER CLAIMS THERE IS NOTH…

Look up ODI 10816168 at NHTSA ↗

55968.7%
ODI 11073041 · 19,000 mi

MY CAR IS 2016, ITS 18 MONTHS OLD HAS 19K MILES AND THE ONLY THING DONE TO THE CAR WAS OIL CHANGES WHICH WERE PERFORMED AT THE DEALER WHERE I BOUGHT MY CAR. ON JAN 19, 2018 MY CAR STOP WORKING WHILE DRIVING 45 MILES AN HOUR ON THE STREET. IT HAPPENED ON NW 36TH STREET GOING EAST IN MIAMI, FLORIDA ZIPCODE 33166 WHEN TOWED TO THE DEALER WAS TOLD ON THE FOLLOWING MONDAY THE PISTON PUSH THE ROD BLOCK AND THE ENGINE LOCK UP. ITS STILL AT THE DEALER. ON MONDAY IT WILL BE A MONTH. AND EVEN THOUGH I AM DRIVING A RENTAL ( WHICH THE DEALER IS PAYING FOR)…

Look up ODI 11073041 at NHTSA ↗

19170.2%
ODI 11032004 · 6,500 mi

I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CAR WOULD NOT MOVE ' I WAS PRESSING THE GAS PEDAL AND NOTHING WAS HAPPENING. I IMMEDIATELY PUT THE SHIFTER IN PARK, TURNED THE ENGINE OFF AND ON AGAIN AND THE CAR STARTED TO MOVE AGAIN. ON JULY 26 SAME ISSUE HAPPENED AGAIN AND IT ALSO HAPPENED RIGHT AFTER I GASSED UP THE CAR. ON SEPTEMBER…

Look up ODI 11032004 at NHTSA ↗

14064.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

Look up ODI 11113971 at NHTSA ↗

8764.0%
ODI 11190832 · 1,100 mi

WHEN IDLING AT A TRAFFIC LIGHT OR STOPPED IN TRAFFIC, WITH FOOT ON BRAKE IN NORMAL POSITION, CAR OCCASIONALLY JUMPS AND INCHES VERY SLIGHTLY FORWARD. TO PREVENT THIS FROM HAPPENING DRIVER MUST BE PRESSING VERY VERY FIRMLY ON BRAKE TO THE POINT WHERE DRIVER FEELS TENSION IN HER LEG. THIS HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE CAR PURCHASED IN FEBRUARY.

Look up ODI 11190832 at NHTSA ↗

23862.5%
ODI 11221793 · 600 mi

TL* THE CONTACT OWNED A 2020 KIA SOUL. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS TOTALED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED 10 DAYS AFTER THE VEHICLE WAS PURCHASED. THE DEALER WAS NOT CONTACTED. THE MANUFACT…

Look up ODI 11221793 at NHTSA ↗

13457.3%
ODI 11375455 · 2,500 mi

WHEN I WAS DRIVING AT 15MPH THE CAR COMPLETELY SHUT OFF. SO I TRIED TO RESTART IT AND WHEN I TOOK THE KEY OUT EVERYTHING LOCKED UP AND IT WAS LIKE THAT FOR 5 MIN IN THE MIDDLE OF THE ROAD BEFORE THE CAR CAME BACK ON AND FLAHED THE ENGINE AND OIL LIGHT.

Look up ODI 11375455 at NHTSA ↗

5158.0%
ODI 11510623

I was entering I 24 east toward Nashville on March 3 2024 @5p. As car entered the freeway. The engine stopped. Engine light turned on pulled over on shoulder. Put in park and tried to start but would not turn over. There was still full battery power according to dash board. I had two minor incidents two weeks prior. Entering store parking lots. Engine died a low speed . 5-10 miles an hour. Vehicle did restart at those incidents without problem s at regular speed before March 3 rd incident. KIA mechanic said might be cam gear shaft malfunct…

Look up ODI 11510623 at NHTSA ↗

1325.0%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

Look up ODI 11491280 at NHTSA ↗

413.8%
ODI 11614930

While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the second stalling, the check engine light came on. I called the dealership and explained the problem. I took the vehicle to the dealership on [XXX] and on [X…

Look up ODI 11614930 at NHTSA ↗

18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

Look up ODI 11755282 at NHTSA ↗

Unknown Or Other
2110.8%
ODI 10399758

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

Look up ODI 10399758 at NHTSA ↗

397.6%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

Look up ODI 10427688 at NHTSA ↗

619.2%
ODI 10865183 · 26,000 mi

THE CAR CAUGHT FIRE WITHOUT CAUSE AND EXPLODED ON THE SIDE OF THE ROAD. WE WERE DRIVING DOWN THE HIGHWAY WHEN A CAR COMING THE OTHER DIRECTION FLAGGED US DOWN BECAUSE FLAMES WERE SHOOTING OUT FROM UNDER THE CAR. BY THE TIME I WAS ABLE TO PULL THE CAR OVER FLAMES WERE ENTERING IN THE CABIN AND IT WAS FILLED WITH BLACK SMOKE. THE BRAKES AND ELECTRICAL HAD FAILED SO IT WAS IMPOSSIBLE TO STOP THE CAR. IT EXPLODED 2 MINUTES AFTER WE WERE ABLE TO VACATE THE VEHICLE.

Look up ODI 10865183 at NHTSA ↗

849.3%
ODI 10731189 · 5,000 mi

THE VEHICLE HIT A TREE AT AN UNKNOWN RATE OF SPEED. THE SEAT BELTS FUNCTIONED, AND THE AIR BAGS WERE DEPLOYED. THE VEHICLE CAUGHT FIRE IMMEDIATELY OR SHORTLY THEREAFTER. TWO BYSTANDERS COULD NOT OPEN THE DOORS BECAUSE THE DOOR LOCKS WERE STILL ENGAGED. THEY HAD TO BREAK THE GLASS, MANUALLY UNLOCK THE DOORS, THEN OPEN THEM - THE DOORS FUNCTIONED NORMALLY AFTER UNLOCKED. IT IS MY UNDERSTANDING THAT THE DOOR LOCKS WERE SUPPOSED TO DISENGAGE WHEN THE AIRBAGS DEPLOYED - THEY DID NOT.

Look up ODI 10731189 at NHTSA ↗

10711.9%
ODI 10715228 · 11 mi

KIA COUNTRY OF CHARLESTON, SOUTH CAROLINA SOLD ME A NEW 2015 KIA SOUL WHILE UNDER AN ACTIVE RECALL, PRIOR TO THE RECALL WORK BEING COMPLETED, IN APPARENT VIOLATION OF 49 U.S.C., SECTION 30112(A)(3). KIA SERVICE CAMPAIGN 116, A SAFETY RECALL TO CORRECT A POTENTIAL UNSAFE CONDITION RESULTING FROM THE FRACTURING OF THE ACCELERATOR PEDAL, APPEARS TO HAVE BEEN IN EFFECT WELL IN ADVANCE OF MY PURCHASE DATE OF 02 APRIL 2015. IT SEEMS THAT IN THE RUSH TO SELL ME THE VEHICLE, THE RECALL WORK WAS NOT COMPLETED, AND I WAS NOT NOTIFIED THAT A RECALL WAS IN…

Look up ODI 10715228 at NHTSA ↗

12215.0%
ODI 10823220

THE PANIC BUTTON ON THE KEY FOB IS NOT RECESSED SO IT ACTIVATES WHEN YOU DON'T WANT IT TO. I HAVE CONTACTED BOTH THE KIA DEALER WHERE I BOUGHT IT AND ALSO KIA CONSUMER AFFAIRS AND BOTH COULD NOT SOLVE THE PROBLEM. IT IS A DESIGN FLAW. ANYTIME I HAVE THE KEY FOB IN MY POCKET IT IS LIKELY TO ENGAGE THE PANIC BUTTON. IT HAS HAPPENED 8 TIMES. PEOPLE THINK THERE IS AN EMERGENCY. PLEASE LET ME KNOW WHAT NHTSA CAN DO TO CORRECT THIS PROBLEM. (I PREVIOUSLY HAD A 2013 KIA SOUL AND THE DESIGN OF THE KEY FOB WAS DIFFERENT SO I NEVER HAD THE PANIC BUTTON …

Look up ODI 10823220 at NHTSA ↗

3211.8%
ODI 11011914 · 300 mi

JUST PURCHASED FIST KEYLESS ENTRY VEHICLE. DEALER TOLD ME IF THE CAR IS RUNNING AND I WALK AWAY WITH KEYS IN MY POCKET THAT THE ENGINE WOULD SHUT OFF. AT WORK NEXT DAY GOT OUT OF CAR WITH HANDS FULL, WENT INTO BUILDING AND EXPRECTED CAR TO SHUT DOWN THREE HOURS LATER CO-WORKER TELLS ME CAR IS RUNNING OUT IN PARKING LOT. WENT OUT TO INVESTIGATE WITHOUT MY KEY, GOT INTO RUNNING VEHICLE AND DROVE AWAY WITH NO KEY. ANYONE COULD HAVE STOLEN THIS VEHICE IN THAT THREE HOUR PERIOD, I COULD HAVE DRIVEN AWAY AND BEEN STRANDED IN A DANGEROUS SITUATION OR…

Look up ODI 11011914 at NHTSA ↗

3013.8%
ODI 11129352 · 13,000 mi

I WAS STOPPED AT A RED LIGHT. THE CAR STALLED AND DIDN'T KNOW IT. THIS HAS HAPPENED TWICE. ALSO SEVERAL TIMES I START THE VEHICLE AND IT STALL OUT IMMEDIATELY. DEALER COULDN'T FIND NOTHING WRONG. STOPPED AND IN DRIVE OR PARKED.

Look up ODI 11129352 at NHTSA ↗

1914.0%
ODI 11181597 · 1,000 mi

THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE SAME PROBLEM. WHEN IN TOTAL DARKNESS THE PROBLEM GETS EVEN WORST.

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5213.6%
ODI 11221396 · 500 mi

I LEARNED THE CAR HORN ON MY 2020 KIA SOUL DID NOT WORK WHILE ON A HIGHWAY AND CLOSE TO BEING IN AN ACCIDENT. I TRIED TO USE HORN TO ALERT THE OTHER DRIVER AND IT FAILED. I CONTACTED DEALER SERVICE DEPT FOR ASSISTANCE AND HAD TO SCHEDULE A SERVICE APPOINTMENT AND THEY ADVISED ME THE HORN SYSTEM FAILED AND SENT ME HOME WITH MY CAR AND NO HORN. I COMPLAINED TO THE SERVICE MGR AND THEY GAVE A LOANER AND TOOK MY CAR BACK TO THEIR SERVICE AREA UNTIL THE PARTS COME IN. THEY ADVISED ME THAT THE PART WILL TAKE 4 WEEKS TO COME IN, THEY CAN'T TAKE THE …

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2611.1%
ODI 11399233 · 8,000 mi

TWO MAJOR ISSUES. I HAVE HEARD A VERY LOUD TICKING SOUND COMING FROM THE ENGINE WHICH STARTED ABOUT THREE DAYS AGO. BEFORE THEN THE CAR RAN SILENT. CAR IS IT APPROXIMATELY 8000 MILES ON THE ODOMETER. THE CLICKING STARTED GETTING LOUDER AND THEN THE CAR STALLED TWICE RIGHT IN THE MIDDLE OF DRIVING! ONE WAS ON A STREET GOING ABOUT 45 MILES AN HOUR! THE OTHERWAS ON A SIDE STREET GOING APPROXIMATELY 25 MILES AN HOUR. THE EC OH MODE WAS ON IN THE CAR. ALSO' WHEN YOU TURN ON THE HEATER FAN ON HIGH IT STARTED MAKING A HIGH-PITCHED SQUEALING SOUND. THE…

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1213.6%
ODI 11436495

As explained to me by the phone lady at Parsons KIA in Winchester Va. It is a built in feature that supposedly kills the engine at a stop light to save gas. however occasionally if you let go of the brake and hit the gas at the right time the car lunges out into the intersection then dies. I almost got side swiped once. Then when I reported this to the car dealer the answer is they ask their customers to remember to turn off the feature before driving the car. This "WILL" cause an accident some where out there and needs to be recalled immediat…

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1325.0%
ODI 11520381

Hands free dialing became disabled after a service visit. Infotainment system reports "Downloading contacts, please try again later" when trying to use the hands free dialing system, despite the most recent contacts being loaded. This forces the driver to make a call using the infotainment system screen by either referencing recent calls or the contact list. This creates an unsafe condition the hands free dialing system is supposed to prevent.

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827.6%
ODI 11623711

I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.

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325.0%
ODI 11670886

2025 Kia Soul LX Headlights. Totally inadequate standard headlights. Higher end models get LED headlights but this standard light system on the LX is dangerous on anything but well lit streets. Safety should not be an option. I would have upgraded to a model that has adequate headlights but was unaware of how bad the standard headlights were until after purchase. These standard headlights should never have been approved by the DOT. There are many reports online about this issue and I'm hoping it will be addressed soon.

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Steering
42.1%
ODI 10460669 · 300 mi

WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN CONSTANT STOP-&-GO TRAFFIC. THE VEHICLE HAS NARROWLY MISSED CRASHING INTO OTHER VEHICLES OR STRUCTURES NUMEROUS TIMES. I NOTICED THE PROBLEMS WITHIN A COUPLE OF WEEKS OF PURCHASING THE NEW 2011 CAR. IT FEELS VERY DANGEROUS & SCARY & I'M VERY UNEASY …

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16331.7%
ODI 10450518 · 200 mi

I BOUGHT A BRAND NEW KIA SOUL IN NOV OF 2011. WITHIN 200 MILES OF OWNERSHIP, THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND FALSELY ACTIVATED. THE ESC NOT ONLY FALSELY ACTIVATED BUT REMAINED ACTIVATED. THE STEERING WHEEL WAS LOCKED UP AND COULD ONLY BE TURNED IF CONSIDERABLE FORCE WAS APPLIED TO IT. I CAREFULLY PULLED OVER THE TO SIDE OF THE ROAD. I TURNED OFF MY VEHICLE THEN STARTED IT BACK UP HOPING THE ESC WOULD TURN OFF. IT DID NOT. I ENDED UP HAVING TO GET THE VEHICLE TOWED TO MY DEALER. THE KIA DEALER SERVICE SHOP ULTIMATELY HAD TO REPL…

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15022.7%
ODI 10513853 · 850 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

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556.1%
ODI 10579438 · 1,800 mi

STEERING STARTED MAKING A CLUNKING NOISE WHEN TURNED SLIGHTLY LEFT OR RIGHT. DEALER SAYS THE STEERING RACK NEEDS REPLACING. PART WILL NOT BE HERE UNTIL APRIL 30TH (1 MONTH). DEALER WILL NOT RELEASE THE CAR TO ME BECAUSE THEY SAY IT IS NOT SAFE TO DRIVE. KIA WILL NO LONGER TALK TO ME AT ALL ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR. ONLINE I SEE THAT PAST KIA SOUL'S HAVE HAD A SIMILAR PROBLEM. *JS

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444.9%
ODI 10786212 · 134 mi

FIRST OCCURRED AT 134 MILES ON MY 2015 KIA SOUL...BOUNCY VIBRATING SHAKY RIDE COULD BE FELT UNDER MY FEET LIKE SOMETHING BUMPING THE BOTTOM OF THE CAR AND IN THE STEERING WHEEL LIKE SOMEONE WAS TAPPING ON IT CONTINUOUSLY. PASSENGERS FRONT AND REAR CAN FEEL THE VIBRATING SHAKE. HAS BEEN RETURNED TO DEALER FIVE TIMES WITH THIS PROBLEM AND HAS NOT YET BEEN REPAIRED. IT IS SO BAD IT'S UNCOMFORTABLE TO RIDE IN AND DRIVE. TWO SERVICE TECHS HAVE TOLD ME THEY FEEL IT BUT DON'T KNOW WHAT IT IS. LOCAL DEALER REFUSED SERVICE AFTER THE FOURTH TIME SAY…

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283.4%
ODI 10939501 · 15,000 mi

ON A RESIDENTIAL STREET DOING ABOUT 15 MPH. WITHOUT ANY WARNING VEERED TO THE RIGHT HITTING A PARKED CAR AND DOING EXTENSIVE DAMAGE TO MY KIA SOUL AND MODERATE DAMAGE TO A FORD EXPLORER. IT WAS MID DAY AND GOOD VISIBILITY AND I WAS ALERT ON FAMILIAR TERRITORY IN MY OWN NEIGHBORHOOD. I AM CONCERNED THAT EVEN THOUGH KIA AND NHTSA DON'T SHOW THIS VIN # IN THE STEERING RECALL HOW CAN I AND OTHERS BE SURE IT SHOULDN'T BE? CHP DID COLLISION REPORT. NHTSA CAMPAIGN NUMBER: 15V736000. PLEASE RESPOND THAT YOU HAVE RECEIVED THIS REPORT AND ANY FURTHE…

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93.3%
ODI 11035753 · 200 mi

I PURCHASED A NEW 2017 KIA SOUL +. I HAVE AN ANDROID PHONE AND TOLD THE SALES PERSON I WANTED 2 THINGS. 1) HANDSFREE DIALING AND A BACKUP CAMERA. THEIR DESCRIPTION NEVER STATED, NOR DID YOURS ON YOUR WEBSITE, THAT THE HANDSFREE ONLY WORKS WITH IPHONES. I HAD A 2016 KIA SOUL AND IT WORKED PERFECTLY. THIS IS A SAFETY ISSUE AND FALSE ADVERTISING. ANDROID PHONE USERS HAVE OVER 55% OF THE CELL PHONE MARKET AND WHY YOU TOOK THIS FEATURE AWAY FROM YOUR CAR IS A BAD MOVE. THEN NOT TO TELL PEOPLE WHEN SHOPPING, IS ANOTHER BAD MOVE. IM SURE LESS PEOPLE W…

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52.3%
ODI 11204925 · 38,000 mi

THE STEERING WHEEL IS MANUFACTURED OF MATERIAL WHICH CONTAINS A TOXIC SUBSTANCE WHICH HAS CAUSED THE OWNER TO SUFFER A MEDICAL CONDITION OF SEVERE CONTACT DERMATITS. THE CAR CAN'T BE DRIVEN WITHOUT THE USE OF A COVER OVER THE STEERING WHEEL, WHICH WILL CAUSE THE CAR TO FAIL THE MARYLAND STATE SAFETY INSPECTION.

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53.7%
ODI 11463987 · 33,000 mi

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 50 MPH, several unknown warning lights illuminated and the power steering became inoperable causing the driver to lose control of the steering and nearly crashed into a second vehicle. Moments later, the vehicle lost motive power. The vehicle was towed to the local dealer who diagnosed that a screw within the alternator had failed causing the alternator to malfunction. The alternator was replaced. No further information was available. The manufacturer was not …

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164.2%
ODI 11230612 · 200 mi

PULLS TO THE RIGHT AT HIGHWAY SPEED - APPROX 45MPH. SEVERE ALIGNMENT PROBLEM. DEALER TOLD ME THAT THEY DID HAVE A NEW-ENOUGH MACHINE TO ALIGN THE CAR. HOW CAN KIA OF IRVINE, NOT HAVE THE PROPER EQUIPMENT TO FIX THE CARS THEY SELL? INSIDE REAR COWLING THAT GOES AROUND THE SMALL PORTAL WINDOW ON THE RIGHT WAS WARPED FROM THE FACTORY. CAR WAS NOT MOVING. GOT A REPLACEMENT PART; HOWEVER, IT WAS A POOR INSTALL JOB AND THE FRONT PART OF THE COWLING DOES NOT ALIGN WELL WITH ITS LOWER CONNECT PIECE. RIGHT FRONT TIRE IS BECOMING SEVERELY WORN BECAU…

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93.8%
ODI 11366841 · 631 mi

VEHICLE KEEPS PULLING. VEHICLE PULLED TO THE RIGHT. PERFORMED A STEERING ANGLE RELEARNED, AND WHEEL ALIGNMENT. CROSS ROTATED TIRES AND NOW THE VEHICLE PULLS TO THE LEFT. TOLD NOTHING ELSE CAN BE DONE AT THIS TIME. CAR IS CONSTANTLY. FIGHTING ITSELF WITH STEERING ASSIST.

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22.3%
ODI 11647248

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4…

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815.4%
ODI 11491280 · 400 mi

The contact owns a 2023 Kia Soul. The contact stated that on multiple occasions while driving at approximately 45 MPH, the vehicle went into LIMP mode and stalled. On another occasion while driving at an undisclosed speed, the vehicle started to vibrate after the accelerator pedal was depressed and the front driver’s and passenger’s side headlights failed to operate. Additionally, the contact stated that she took the vehicle to the car wash and noticed that fuel had leaked onto the tires. The vehicle was towed to the dealer where it was diagnos…

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13.4%
ODI 11595961

Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea typ…

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00.0%

No examples available for this selection.

Electrical System
2814.4%
ODI 10410987 · 725 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, HIS KNEE SLIGHTLY BUMPED INTO THE IGNITION KEY. AS A RESULT, THE KEY TURNED INTO THE OFF POSITION AND THE VEHICLE SHUT OFF. THE FAILURE RECURRED ON A DIFFERENT OCCASION WHEN MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 725.

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377.2%
ODI 10493834 · 6,850 mi

STARTED CAR SUNDAY AT 1:30 PM. NOTICES GAS GAUGE NEEDLE WAS BELOW EMPTY. BACKED OUT OF PARKING SPACE, PUT THE CAR INTO DRIVE - NO INSTRUMENTATION AT ALL. TACH AT O, TEMP GAUGE AT O, FUEL GAUGE BELOW EMPTY. SHUT OFF IGNITION AND RESTARTED ENGINE - STILL NO INSTRUMENTATION DROVE SLOWLY TO NEAREST GAS STATION TO FILL TANK (I DID NOT REMEMBER BUT I NEVER LAT THE TANK GET BELOW 1/4 FULL) TOO 2.6 GALLONS TO FILL. SPEEDOMETER AND ODOMETERS NOT WORKING. ONLY DASHBOARD LIGHT WORKING IS TEMP (OUTSIDE) AND THE ECON LIGHT. MADE AN APPOINTMENT WITH UNIVERSI…

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6810.3%
ODI 10537912 · 1,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING CODING WAS SOY BASED AND THAT ANIMALS WERE EATING THE WIRES. AS A RESULT, THE WIRING HARNESS AND THE EMISSION WIRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE SAME SOY BASED CODING WIRING WAS USED TO REMEDY THE DEFECT AND HE WAS CONCERNED THAT THERE WOULD BE A RECURRENCE IN THE FAILURE. THE MANUFACTURER WAS NOTIFIED O…

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9410.4%
ODI 10554720 · 18 mi

TL* THE CONTACT RENTED A 2014 KIA SOUL. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATED SEAT CAUGHT ON FIRE AND BURNED TWO HOLES THROUGH THE SEAT. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FIRE. THE CONTACT DID NOT CALL THE VEHICLE MANUFACTURER. THE VEHICLE WAS REMOVED FROM THE FLEET. THE FAILURE MILEAGE WAS 18. UPDATED 1/29/14*CN..UPDATED 02-04-14 *BF

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738.1%
ODI 10723359 · 2,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HEARD A LOUD NOISE AND HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE LOUD NOISE TO STOP. THE VEHICLE ALSO FAILED TO START PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE OIL WARNING LIGHT AND OTHER LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MECHANIC STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE. THE VEHICLE …

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546.6%
ODI 10885663 · 1,350 mi

DRIVING THIS CAR HIGH SPEEDS (FREEWAY) FOR LONGER PERIODS OF TIME (30 MINUTES OR MORE PER DAY) FOR MORE THAN 3 CONSECUTIVE DAYS AFFECTS MY OVERALL HEALTH AND ABILITY TO DRIVE THE CAR. IT GET CHRONIC HEADACHES, TROUBLE CONCENTRATING, SLEEPING PROBLEMS, DIZZINESS, FORGETFULNESS, EXHAUSTION, AND ANXIETY WHICH AFFECT MY REACTION TIME AND ALERTNESS WHILE DRIVING, AND ABILITY TO MAKE PROPER DECISIONS IN TRAFFIC. THERE WAS NO ACCIDENT, SINCE I DISCONTINUED DRIVING THE CAR AS SOON AS I BECAME AWARE OF THE PROBLEM. I ALSO WENT TO A DOCTOR WHO CONFIRMED …

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186.6%
ODI 11024832 · 14 mi

2017 KIA SOUL BLUETOOTH. DOESN'T WORK WITH ANDROID

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177.8%
ODI 11219298

WHEN YOU TURN OFF THE CAR THE KEY WON'T COME OUT IF IT'S RAINING YOU GET WET AND SOMETIMES THE CAR WON'T START AND THE REMOTE DON'T WORK. YOU SMELL GAS WHILE YOU DRIVING.

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128.8%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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287.3%
ODI 11280977 · 14,900 mi

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.

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156.4%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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1011.4%
ODI 11522430 · 4,000 mi

The contact owns a 2022 Kia Soul. The contact stated that while at a complete stop, the vehicle lost motive power. No warning light was illuminated. The contact shifted to park(P) and turned off the vehicle to correct the failure. The contact related the failure to the STOP/START feature. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

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1325.0%
ODI 11486261

I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working.

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931.0%
ODI 11598232

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

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00.0%

No examples available for this selection.

Power Train
126.2%
ODI 10491962 · 40,000 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE RESUMED NORMAL OPERATION ONCE THE CRUISE CONTROL FUNCTION WAS DISENGAGED. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS …

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214.1%
ODI 10438749 · 860 mi

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.

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132.0%
ODI 10733190 · 30,000 mi

BOUGHT THE KIA SOUL NEW IN AUGUST 2012. SINCE NOVEMBER 2014 AT APPROXIMATELY 30K MILES THE CAR HAS DEVELOPED A SUDDEN PRONOUNCED HARD DOWNSHIFT IN THE TRANSMISSION WHEN SLOWING DOWN TO A STOP. IT'S AS THOUGH THE BRAKE WERE ABRUPTLY APPLIED. THIS HAS BEEN A CONSTANT PROBLEM SINCE THEN BEING WORSE IN COLD WEATHER AND MADE DRIVING THE CAR A SAFETY CONCERN. THE CAR HAS BEEN TO THE KIA WESTSIDE DEALER IN KATY TEXAS THREE TIMES THUS FAR. FIRST TIME THEY DEALERSHIP CHECKED BRAKES ONLY DESPITE BEING TOLD IT WAS THE TRANSMISSION THAT WAS SUDDEN HARD D…

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586.4%
ODI 10644226 · 1,000 mi

WHEN ACCELERATING FROM FULL STOP OR ROLLING STOP, VEHICLE HESITATES AND LOSES POWER WHEN SHIFTING FROM 2ND TO 3RD GEAR. *TR

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606.7%
ODI 10822508 · 3,600 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,600. UPDATED 03/16/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP. HOWEVER, THE PROBLEM HAPPENED AGAIN TWO WEEKS LATER. UPDATED 03/30/16.*JB

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607.4%
ODI 10937496

SINCE DAY ONE, MY KIA LOOSE COMMUNICATION WITH GAS PEDAL TO TRANSMISSION OR COMPUTER.FROM STOP I ACCELERATE, AND IF FOR ANY REASON I OUGHT TO RELEASE THE GAS PEDAL, THE TRANSMISSION ACT LIKE IT IS IN NEUTRAL GEAR,AFTER ACCELERATE TWO OR THREE TIMES IT ACCELERATE ABRUPTLY.IT ACT EXACTLY LIKE HIUNDAI RECALL NO.16V6280.I TAKE THE VEH. TO THE DEALER, I REPORT THE PROBLEM BUT THEY TELL ME THAT THEY DOES NOT FIND NOTHIN WRONG, BUT THE PROBLEM PERSISTED.MY VEH. TRANSMISSION IS A 5 SPEED ECO SHIFT DUAL CLUTCH

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197.0%
ODI 11300375 · 15,000 mi

WHEN PLACED IN DRIVE, AND GAS PEDAL IS DEPRESSED THE CAR JERKS FORWARD AND BACK AND WILL NOT ACCELERATE. IT SHAKES THE WHOLE CAR.. DOES IT IF CAR IS COLD OR HOT BUT SEEMS TO HAPPEN MORE WHEN CAR IS NOT FULL HOT. UNSAFE WHEN PULLING INTO TRAFFIC.

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3114.2%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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53.7%
ODI 11373146 · 22,000 mi

DELAY THROTTLE RESPONSE. WHEN DRIVING AND YOU NEED TO ACCELERATE THE VEHICLE TAKES SEVERAL MINUTES TO RESPOND AND YOU HAVE TO PUT THE PETAL TO THE FLOOR. NO REACTION TO ACCELERATE THE CAR BUT RPMS IN RED. ALSO WHEN STOPPED AT A STOP LIGHT , STOP SIGN ETC AND GO TO GO THE CAR DELAYS AGAIN AND YOU HAVE THE GAS PETAL TO THE FLOOR AND AGAIN RPMS IN RED AND YET CAR NOT MOVING CAUSING HIGHLY SEVERE SAFETY ISSUES WHEN DRIVING AND PUTS CONSUMER AT RISK. WE BOUGHT THIS CAR BRAND NEW STARTED IN JUNE OF 2020 WITH THIS ISSUE AND HAD 22, 000 MILES ON IT.…

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8622.6%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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2611.1%
ODI 11415581 · 1,200 mi

VEHICLE WAS PARKED ON A SLIGHT SLOPE PARKING SPACE BACKING TO A ONE-WAY PUBLIC ROAD IN NATIONAL PARK.IT WAS A DESIGNATED PARKING SPACE. THE VEHICLE WAS RUNNING AND IN THE P MODE OF GEAR SELECTION. I EXITED THE DRIVER'S DOOR FOR FEW MINUTES. THEN OPENED THE DRIVER'S SIDE DOOR WITH THE INTENT TO SHUT THE ENGINE. THE CAR STARTED ROLLING BACK, CROSSED THE ROAD, AND STOPPED BY A SANDY EMBANKMENT. I WAS THROWN OFF BY THE OPEN DOOR ON THE SANDY BANK. THE ENGINE STOPPED AND I OBSERVED THE VEHICLE IN D MODE BY ITSELF. I WAS ABLE TO START THE CAR IN …

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1213.6%
ODI 11452546

I purchased a brand new 2022 Kia Soul GT line on 9/01/2022. At 4300 miles, the IVT transmission imploded while on the freeway. Same issues as all the others reported here - fluctuating rpms, followed by a complete loss of power while the tach is redlined. Had it towed to the Kia dealership, and they determined that I needed a new transmission. The only thing they could tell me was that there were metal shavings in the transmission fluid. Also, I didn't get a new transmission in my new car - they installed a refurbished trans, which I questioned…

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59.6%
ODI 11543530

Air bag new

Look up ODI 11543530 at NHTSA ↗

26.9%
ODI 11653589

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

Look up ODI 11653589 at NHTSA ↗

18.3%
ODI 11755282

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion i…

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Fuel/Propulsion System
84.1%
ODI 10502334 · 22,791 mi

THE CLUTCH AND FLY WHEEL WORE OUT ON THE CAR AT 22K MILES. THIS IS EXTREMELY EARLY FOR A CLUTCH TO FAIL. THE CLUTCH FAILED ON A BUSY HIGHWAY (I-81) AND I WAS FORCED TO PULL OVER IN AN UNSAFE LOCATION. I HAVE DRIVEN MANUAL TRANSMISSIONS FOR MANY YEARS AND HAVE NEVER HAD A CLUTCH FAIL AT SUCH A LOW MILEAGE. *TR

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214.1%
ODI 10532211

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

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274.1%
ODI 10863386 · 6,000 mi

VERY SOON AFTER WE BOUGHT THE CAR NEW, WE DROVE TO CA. DURING THE DRIVE, I NOTICED THAT WHEN I WOULD SLOW TO TURN (LIKE INTO A DRIVE OR PARKING LOT) THE CAR WOULD ACT LIKE IT HAD A VAPOR LOCK- STARVED FOR FUEL. I WOULD PUMP THE GAS A COUPLE OF TIMES AND THE CAR WOULD RESPOND (SOMETIMES VIOLENTLY). THIS WAS AT LESS THAN 6K MILES. AFTER TRIPS TO THE DEALER, WHO RODE ALONG WITH ME AND KEPT THE CAR OVERNIGHT FOR THE MANAGER TO DRIVE, THEY RETURNED IT SAYING THEY COULD NOT REPLICATE MY ISSUE. SO, NOTHING COULD BE DONE. TWO SUCH COMPLAINTS AND I'M 3…

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546.0%
ODI 10632366 · 3,451 mi

WE WERE DRIVING 75 MPH. ON I-75 OUTSIDE DALTON GEORGIA IN LOTS OF TRAFFIC (THE OUTER LANE) AT WHICH TIME THE VEHICLE LOST ALL POWER AND SHUT DOWN. WE GRADUALLY COASTED TO THE SIDE OF THE ROAD AVOIDING NEAR CRASHES AND STOPPED COMPLETELY. WE TRIED RESTARTING THE VEHICLE AND IT WOULD NOT START. AFTER ABOUT 10 MINUTES THE VEHICLE RESTARTED BUT HAD NO POWER TO DRIVE. WE WERE TOWED TO A DEALERSHIP IN DALTON GEORGIA AND THE SERVICE PEOPLE LOOKED AT THE VEHICLE ON 8/18/2014 & SAID THEY COULD FIND NOTHING WRONG. WE PROCEEDED ON TOWARDS OUR DESTIN…

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768.5%
ODI 10715532 · 20 mi

FROM THE DATE OF PURCHASE UNTIL PRESENT THE VEHICLE HAS A LAG IN ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. THE LAG CAUSES A DANGEROUS CONDITION WHEN PULLING OUT. TOOK IT BACK TO THE DEALER 2 TIMES, AND EACH TIME WAS TOLD THERE WAS NOTHING THEY COULD DO UNTIL A ENGINE LIGHT CAME ON.

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8310.2%
ODI 11055101

I EXPERIENCE INTERMITTENT HESITATION WHEN PRESSING ON THE ACCELERATOR. IT FEELS LIKE THE CAR ISN'T DOWNSHIFTING CORRECTLY OR ISN'T GETTING ENOUGH FUEL IN ORDER TO PICK UP SPEED. I TOOK THE CAR TO THE KIA DEALER SERVICE DEPARTMENT AND THEY SAID THEY DIDN'T FIND ANY PROBLEMS AND COULDN'T DUPLICATE THE ISSUE. THE CAR CONTINUES TO INTERMITTENTLY HESITATE WHEN ACCELERATING. THIS HAPPENS IN ALL DRIVING CONDITIONS.

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186.6%
ODI 11171988

FOOT PRESSED ON GAS JUST STOPS IN MIDDLE OF THE ROAD. HAVE TO LET UP AND PRESS SECOND TIME TO GO AGAIN . WHILE DRIVING

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115.0%
ODI 11113971 · 340 mi

FROM A STOP, THE VEHICLE HAS A SIGNIFICANT HESITATION PULLING AWAY FROM A STOP SIGN/REDLIGHT ETC. AS YOU PUSHING THE GAS PEDAL DOWN, IT HESITATES THEN ACCELERATES HARD. HAS 340 MILES ON IT AT THIS TIME. DEALER AND KIA STATE THIS IS NORMAL FOR THE NEW TRANSMISSION/TURBO DESIGN. EVEN THE SERVICE MANAGER WAS SHOCKED WHEN HE DROVE IT SAYING HE WOULD NOT HAVE BOUGHT IT. I WOULD THINK THIS PROBLEM COULD BE RESOLVED WITH A PROGRAMMING UPDATE. MY CONCERN FOR SAFETY IS TO PART: 1ST, ANTICIPATING THE VEHICLE MAY GO WHEN IN FACT IT HESITATED TO PULL OFF C…

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128.8%
ODI 11245086 · 29,441 mi

DRAIN PLUG MISSING WHICH CAUSED A LEEK IN VEHICLE, WHICH CAUSED ENGINE TO BREAK WHILE DRIVIVNG CAR STOPPED WORKING, WAS TOWED THEN FOUND THE DRAIN PLUG WAS MISSING PLEASE HELP I HAVE BEEN READING AND FOUND OTHER CASES LIKE MINE ON THE KIA SOUL. MY CAR WAS STATIONARY ON THRE HIGHWAY. I HAD TO GET IT TOWED TO A GAS STATION WHERE I SLEPT IN THE CAR OVER NIGHT THEN CALL A TOW COMPANY TO TAKE ME TO THE CLOSEST KIA DEALERSHIP. THERE THEY TOLD ME THEIR FINDINGS.I HAD AN OIL CHANGE ON 05/20/19, AT A KIA DEALERSHIP IN MD. WHERE I BELIEVE THAT MY CAR W…

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153.9%
ODI 11276852 · 5,000 mi

I BOUGHT THE CAR IN MAY 2020. I FIRST REPORTED THE PROBLEM IN JULY. IT HAS SOMETHING TO DO WITH THE IDLE STOP AND GO FEATURE, AS IT ONLY HAPPENS WHEN THIS IT IS BEING USED. WHEN I COME TO STOPS AT RED LIGHTS AND STOP SIGNS. EVERYTHING SHUTS DOWN. WHEN I RELEASE MY FEET OFF THE BREAKS THE CAR MAKES A DULL QUAKE LIKE NOISE. I HAVE HAD THE CAR IN THE SHOP AT THE DEALERSHIP FOR 7 DAYS ALREADY. THEY CHANGED THE BREAK BOOSTER THINKING IT WAS THE PROBLEM, BUT IT WAS NOT. I HAVE BEEN TRYING TO SCHEDULE SOMEONE AT THE DEALERSHIP TO RIDE WITH ME FOR A FE…

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104.3%
ODI 11387530 · 10 mi

I WAS GOING TO GET MY MAIL ATTEMPTING TO PARK WHERE I ALWAYS PARK. I HIT THE BRAKE AND THE CAR SPED UP AND HIT TWO MAILBOXES. I COULDN'T GET IT TO STOP. I DO NOT KNOW HOW FAST IT WAS GOING WHEN I HIT THE MAILBOXES

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78.0%
ODI 11537779

9000 miles muffler failed, 12000 miles spark plugs cracked and was told it was sparking hot and could catch on fire, 13000 miles fuel injectors clogged with carbon, on going fuel smell in oil and shakes in idle with a/c on

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11.9%
ODI 11598272

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
42.1%
ODI 10447319

THE WHOLE FRONT OF THE CAR WAS ON FIRE AND THE WIND SHIELD EXPLODED. EVERYTHING MELTED DOWN AND CAR IS TOTALED. THIS INCIDENT WAS CAUSED BY AN INTERIOR MALFUNCTION WITH THE CAR. WOULD LIKE KIA TO REPLACE THIS CAR WITH A NEW CAR BECAUSE THIS WAS A NEW CAR THAT I PURCHASED THROUGH KIA. *TR

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254.9%
ODI 10427688

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

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375.6%
ODI 11206544 · 106,000 mi

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DARCARS LANHAM KIA (9020 LANHAM SEVERN RD, LANHAM, MD 20706) WHERE IT WAS DETERMINED THAT THE CATALYTIC CONVERTER AND TWO OXYGEN SENSORS HAD FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ON APRIL 12TH 2019. THE VEHICLE WAS DRIVEN BACK TO THE …

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414.6%
ODI 11341658 · 91,521 mi

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE REAR END OF THE VEHICLE AS THE "PULL OVER IMMEDIATELY' AS WELL AS THE CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND SHUT THE VEHICLE OFF. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE HE WAS INFORMED THAT THE ENGINE THREW A ROD AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS ALSO N…

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343.8%
ODI 10661753

2015 KIA SOUL SPUTTERED WHEN GOING FROM FIRST GEAR, TO SECOND GEAR AND THEN THIRD. CW ALSO, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. A DIAGNOSTICS REVEALED, THE VEHICLE WAS NOT FIRING ON ALL FOUR CYLINDERS AND THAT WAS THE REASON THE VEHICLE SEEMED SLUGGISH. THE ENGINE COVER WAS REMOVED AND IT WAS DISCOVERED ALL THE CYLINDERS WERE NOT CONNECTED. *JB

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668.1%
ODI 11432354 · 99,000 mi

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact then discovered that her vehicle was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact called a dealer and scheduled an appointment to have the vehicle serviced. A few days after the appointment was made, the vehicle shut-off without warning while driving at 45 MPH. The contact was able to restart the vehicle; however, the veh…

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62.2%
ODI 11326484

WHEN DRIVING MY CAR 1 HOUR OR MORE AND TURN OFF THE CAR AND TURN ON AGAIN MY CAR AND IMMEDIATELY TURN ON THE AC MY CAR ENGINE SHAKES AND TURN OFF THE MOTOR. I LEFT MY CAR IN THE DEALER WHEN I BUY THE CAR IN 4 TIMES BUT NOBODY FOUND THE PROBLEM. SO I FEEL FEAR FOR WILL HAVE AN ACCIDENT. PLEASE I NEED HELP. I HAVE THIS PROBLEM SINCE 2018.*DT*JB *TR

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73.2%
ODI 11507013 · 150,000 mi

The contact owns a 2018 Kia Soul. The contact stated that after the vehicle received an oil change by an independent mechanic, his wife was driving at an undisclosed speed, and the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a connecting rod had gone through the engine block and fallen out underneath the vehicle. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. T…

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53.7%
ODI 11538753 · 73,000 mi

The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was abl…

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102.6%
ODI 11612272

I was driving to work this morning and my check engine light started flashing.I took it to O'reilly's and plugged it in and it said something wrong with my engine.I just had it serviced and everything was fine and tell all of the sudden.This happened?Time this happened.I had to have 4 new engines put in my Kia.This has to be a recall

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4619.7%
ODI 11425410 · 2,416 mi

The contact owned a 2021 Kia Soul. The contact stated that soon after purchase of the vehicle, she discovered both low coolant and low oil levels upon inspection of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to the dealer on two separate occasions. On her second visit, the contact stated that the dealer informed her to bring the vehicle back in 1,000 miles to check both oil and coolant levels to monitor the issues. The contact called the dealer back the next day to inform them that the coolant level h…

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1921.6%
ODI 11646458

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
115.7%
ODI 10583106 · 32,500 mi

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

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81.6%
ODI 10443440

NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR

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101.5%
ODI 10605256

2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO PROBLEMS ON THE DASH BOARD INVOLVING THE LIGHT INDICATOR FOR THE HEAD LIGHTS AND PARKING LIGHTS. *SMD THE CONSUMER DID NOT KNOW, HIS HEADLIGHTS WERE NOT ON. HE DISCOVERED THE INDICATOR DISPLAYED THE SAME PICTURE FOR THE PARKING LIGHTS AND THE HEADLIGHTS. THE CONSUMER STATED THE SECOND TIME, AS HE ENTERED HIS PARKING SPOT, IT BECAME OBVIOUS THE HEADLIGHTS WERE NOT ON, YET THE DASH BOARD INDICATED THERE WERE.

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12413.8%
ODI 10586447 · 6 mi

I HAD AN EMERGENCY AND TRIED AT NIGHT TO UNLOCK ELECTRIC DOORS FOR MY PASSENGERS AND I. UPON ATTEMPTING TO MANAGE THE EMERGENCY AND UNLOCK THE DOOR FOR MY PASSENGERS TO EXIT THE VEHICLE, I WAS GREATLY DELAYED BECAUSE THE "UNLOCK LIGHT IS NON FUNCTIONING" AND CAN'T BE SEEN IN THE DARK. THIS IS A SAFETY PROBLEM & I BELIEVE IT WARRANTS A RECALL BECAUSE THE DEALER REFUSES TO ACKNOWLEDGE IT AS A PROBLEM THAT NEEDS CORRECTING. THANKS GOD THERE WAS NO FIRE! PLEASE ADVISE AND ASSIST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN…

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333.7%
ODI 11021789 · 77,000 mi

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS …

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131.6%
ODI 11130522

MY HEADLIGHTS FLICKER WHEN I'M DRIVING. SOMETIMES THEY SHUT COMPLETELY OFF AND DON'T COME BACK ON FOR SEVERAL SECONDS. I NOTICE THE PROBLEM NOT WHEN I USE MY INDICATORS. WHEN I FLICK THE INDICATOR ON MY HEADLIGHTS FLICKER OFF AND ON.

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00.0%

No examples available for this selection.

41.8%
ODI 11144286 · 5,500 mi

USUALLY AFTER A RAINY NIGHT OR WHEN THERE IS DEW IN THE MORNING, WITH THE VEHICLE IN PARK AND STATIONARY AT MY HOME, THE HEAD LIGHTS WILL NOT TURN ON AND THE WINDSHIELD/BACK GLASS WIPERS WILL NOT WORK. AFTER TURNING THE WIPERS ON AND OFF SEVERAL TIMES THEY MAY COME ON FOR A MOMENT AND THEN WILL NOT OPERATE AGAIN. DEALER HAS BEEN UNABLE TO DUPLICATE ISSUE TWICE SO FAR. HAS LESS THAN 6000 MILES ON IT. IT IS NOW DARK WHEN I AM LEAVING FOR WORK AND THIS IS A HUGE SAFETY ISSUE SINCE I CAN NOT DRIVE IT WITH OUT HEAD LIGHTS. IT IS ALSO ILLEGAL TO DRI…

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53.7%
ODI 11446269

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

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61.6%
ODI 11297198 · 20 mi

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON WHEN THERE ARE CARS IN FRONT OF YOU. WAS THEN TOLD THEY SUBMITTED A TICKET TO KIA AS THIS IS THE SECOND UNIT THEY HAD WITH SAME ISSUE. SECOND ISSUE IS THE FRONT SEAT HEADRESTS. THEY PUSH THE HEAD TO FAR FORWARD AND CAUSES CONSTANT HEADACHE AND NECKAC…

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62.6%
ODI 11372340 · 814 mi

WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.

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00.0%

No examples available for this selection.

47.7%
ODI 11498470

Last night was the first time I drove it in the dark while it was raining. The headlights absolutely SUCK!!! I’ve had daytime running lights that were brighter! I’ve had 6 volt headlights that were brighter! I probably have flashlights that are brighter! It’s seriously dangerous, in my humble opinion. There were times where the painted road stripes were worn down, no street lights, and I was literally driving blind. I was worried about driving off the road, or into oncoming traffic, as I could not see the road ahead of me. I will not drive this…

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26.9%
ODI 11630215

Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car

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433.3%
ODI 11673048

Humidity gets insiste headlights. This issue affects headlights performance making hard to see at night. Safety is at risk.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System19,450–82,250 mi64,000 mi20
ODI 10349737 · 500 mi

BRAND NEW KIA SOUL 2010 - LESS THAN 500 MILES. ELECTRICAL FIRE IN THE DOOR PANEL WHILE DRIVING. TOWED TO DEALER, WHO REPLACED DOOR PANEL. LED LIGHT TRANSMITTER IN SPEAKERS SHORTED AND MELTED PLASTIC INSIDE DOOR. RESPONSE FROM KIA (ADVISED BY DEALER) WAS "DON'T LEAVE THE SPEAKER LIGHTS IN ON POSITION. ONLY USE THEM WHEN YOU NEED THEM." THIS WAS THE SECOND SAME INCIDENT THAT THE DEALER HAD THAT WEEK. *TR

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ODI 10351369 · 650 mi

I PURCHASED A 2010 KIA SOUL, AND 8 DAYS LATER SMOKE STARTED COMING OUT OF THE PASSENGER SIDE DOOR PANEL, DOOR LOCK, AND WINDOW. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP AND THEY TOLD ME THAT IT WAS THE WINDOW MOTOR. THE WINDOW MOTOR WAS UNPLUGGED AND I WAS ALLOWED TO DRIVE IT HOME. THE DEALER SAID THE MOTOR WOULD COME IN THE FOLLOWING DAY BUT I COULD DRIVE IT UNTIL THEN. I DROVE APPROX. 1 MILE DOWN THE ROAD AND SMOKE STARTING POURING OUT OF THE PASSENGER SIDE DOOR PANEL AGAIN. I WAS ABLE TO PULL THE CAR OVER IN A PARKING LOT AND THE SPE…

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ODI 10412239 · 20,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE ACCELERATING AT A LOW SPEED OUT OF A PARKING SPACE, THE FRONT DRIVERS SIDE DOOR SUDDENLY CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

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Air Bags29,750–94,500 mi68,615 mi10
ODI 10292493 · 4,276 mi

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING 65 MPH THE CONTACT HIT A DEER WHICH CAUSED THE DRIVER SIDE DOOR TO CRUSH INWARD. NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 4276.

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ODI 10473297 · 21,000 mi

2010 KIA SOUL WAS HIT BY PLYMOUTH NEON AS NEON WAS EXITING HIGHWAY I-70 WESTBOUND AT ZUMBEHL RD IN ST CHARLES, MO. NEON FAILED TO EITHER STOP AT RED LIGHT OR YIELD RIGHT OF WAY TO MY KIA SOUL. THE SOUL WAS HIT ON THE RIGHT FRONT COMPLETELY TEARING OFF THE FRONT BUMPER. THE SOUL WAS SPUN COUNTER CLOCKWISE AND HIT A SECOND TIME IN THE RIGHT SIDE REAR PASSENGER DOOR. THE IMPACT SENT THE SOUL ACROSS 2 TRAFFIC LANES AND ACROSS AN APPROXIMATELY 6 INCH HIGH MEDIAN CURB INTO THE PATH OF ONCOMING TRAFFIC. NEITHER THE FRONT AIRBAGS, NOR THE SIDE AIR…

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ODI 10483259 · 66,230 mi

IN THE MIDST OF RUSH HOUR TRAFFIC, I HAD TO SUDDENLY STOP. I APPARENTLY DID NOT STOP QUICK ENOUGH AND REAR ENDED THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY. MY LEFT ARM TOOK PART OF THE SHOCK. I WAS TRAVELING ABOUT 40 - 45 MPH. THE FRONT END OF MY CAR COLLAPSED, TO A POINT THAT THE DRIVER SIDE DOOR WOULD NOT FREELY OPEN. AT LEAST TWO OF THE AIRBAG SENSORS SHOULD HAVE BEEN AFFECTED. I HAVE PICTURES. *TR

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Steering1,825–33,694 mi4,050 mi8
ODI 10346872 · 4,100 mi

I PURCHASED A 2010 KIA SOUL AND HAD IT ABOUT TWO MONTHS WHEN WHILE DRIVING THE STEERING COLUMN CAME OFF. I TOOK PICTURES, AS I HAD NO CONTROL OVER THE WHEELS, I DIDN'T REALIZE IT UNTIL MY CAR WOULDN'T STOP. I KEPT PUSHING DOWN ON THE BRAKES AND THERE WAS SOMETHING IN THE WAY, THAT WAS WHEN I REALIZED IT WAS THE STEERING COLUMN. I CONTACTED KIA 24 HOUR ROADSIDE, THEY TRANSPORTED MY VEHICLE TO UNION CITY KIA, WHERE I FOUND OUT FROM TONY IN THE SERVICE CENTER THAT MY AIRBAG NEEDS TO ALSO BE REPLACED IN THE STEERING WHEEL BECAUSE IT WAS NON FUNCTIO…

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ODI 10350015 · 300 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 15-20 MPH OFF FROM A SIDE STREET, THE CONTACT APPLIED THE ACCELERATOR AND THE STEERING WHEEL BEGAN TO PULL AWAY FROM HIM. HE STATED THAT HE HAD TO HOLD ON TO THE STEERING WHEEL EXTREMELY HARD TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING A TURN AND SIMULTANEOUSLY ACCELERATING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,500.

Look up ODI 10350015 at NHTSA ↗

ODI 10350108 · 700 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 45 MPH DURING RAINY WEATHER. THE VEHICLE SUDDENLY BEGAN TO ABNORMALLY VEER OFF THE ROAD TO THE RIGHT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 700.

Look up ODI 10350108 at NHTSA ↗

Structure800–3,000 mi2,200 mi9
ODI 10296478 · 4,800 mi

I HAVE HAD MY KIA SOUL SINCE MAY 2009. I HAVE EXPERIENCED CHIPS IN THE GLASS AND PAINT AS WELL AS SCRATCHES TO THE GLASS FROM A PLASTIC ICE SCRAPER AI HAVE USED ON 3 OTHER VEHICLES WITHOUT ISSUE. I DO NOT USE ICE SCRAPERS OFTEN HERE IN TEXAS, BUT THIS IS THE FIRST TIME I HAVE HAD WINDOWS SCRATCHED BY A PLASTIC UTENSIL DESIGNED FOR THE TASK I WAS PERFORMING. I THINK THE WINDOWS ARE MADE OF A HYBRID COMPOUND THAT IS NOT FULLY GLASS TO BE SO EASILY CHIPPED AND SCRATCHED. IT REMINDS ME OF THE POLYCARBONATE USED IN THE GLASSES I WEAR. THEY ARE "SCRA…

Look up ODI 10296478 at NHTSA ↗

ODI 10321290 · 500 mi

I HAVE A 2010 KIA SOUL THAT THE INTERIOR DOOR PANELS SCRATCH VERY EASILY. PRIMARY ISSUE COME ABOUT AS A RESULT OF THE SEAT BELT STRIKING THE DOOR AS IT RETRACTS. *TR

Look up ODI 10321290 at NHTSA ↗

ODI 10347573 · 3,000 mi

MY 2010 KIA SOUL HAS SUCH SEVERE INTERIOR DAMAGE FROM THE SUB-STANDARD MATERIAL THEY USED THAT THE MARKET VALUE HAS DEPRECIATED FAR BEYOND THE NORM. ANY METAL, EVEN PLASTIC THAT TOUCHES THE DOORS (SEAT BELT BUCKLE) PILLARS, CENTER CONSOLE, GLOVE BOX, ETC....BECOMES DAMAGED. THE MATERIAL HAS NO PADDING UNDER IT SO THERE IS NO ABSORPTION AND IT IS "HONEY COMB" DESIGN WHICH WHEN SCRATCHED BREAKS THE "HONEY COMB" WHICH HAS A LIGHT GREY UNDER IT. MY FATHER BOUGHT THE SAME CAR AT THE SAME TIME AND HE TOO HAS THIS PROBLEM. THE CARS SHOWING THIS DA…

Look up ODI 10347573 at NHTSA ↗

Service Brakes53,000–132,592 mi77,000 mi9
ODI 10523758 · 60,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT RETRACTOR FAILED AND THE BRAKES MADE A NOISE WHEN DEPRESSED, CAUSING THE BRAKES NOT TO ENGAGE AT A NORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES HOWEVER, THE DEALER DID NOR PERFORM A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE 95,000.

Look up ODI 10523758 at NHTSA ↗

ODI 10749690 · 77,000 mi

I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND T…

Look up ODI 10749690 at NHTSA ↗

ODI 10822167 · 132,592 mi

THE STOP LAMP SWITCH DID NOT FUNCTION PROPERLY, DESPITE THIS EXACT PART BEING RECALLED BACK IN 2013. THE STOP LAMPS ARE NOT ILLUMINATED WHEN BRAKES ARE ENGAGED.

Look up ODI 10822167 at NHTSA ↗

Unknown Or Other43,625–138,518 mi81,250 mi8
ODI 10554345 · 43,625 mi

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011. AUDIO SYSTEM JUST BLACKED OUT . DEALERSHIP REPLACED AUDIO SYSTEM AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN RADIO IS TURNED ON AND BLUETOOTH DOES NOT WORK EITHER. GOOGLED AUDIO PROBLEMS REGARDING THIS MODEL OF AUTO WAS FOUND ON A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY ANOTHER PERSON IN JULY OF THIS YEAR. THE PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. IN DOING SOME FURTHER CHECKIN…

Look up ODI 10554345 at NHTSA ↗

ODI 10568441 · 43,625 mi

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011 WITH 24291 MILES ON IT. AUDIO SYSTEM JUST BLACKED OUT AND DID NOT WORK. DEALERSHIP REPLACED RADIO AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN TRYING TO USE BLUETOOTH AND WHEN RADIO IS TURNED ON. BLUETOOTH DOES NOT WORK AT ALL. LOUD SCRAMBLING SOUND IS CONTINUOUS WITH SOME INTERMITTENT RADIO SOUNDS. I GOOGLED AUDIO PROBLEMS WITH THIS MODEL OF AUTO AND FOUND A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED…

Look up ODI 10568441 at NHTSA ↗

ODI 10980922 · 90,000 mi

MY CAR IS STALLING WHILE DRIVING. IT IS REALLY SCARY WHEN IT HAPPENS AND I CHECKED IT TWICE THROUGH DIAGNOSTIC TESTS WITH KIA AND THEY CANNOT IDENTIFY THE ISSUE. I AM REALLY CONCERNED ABOUT MY SAFETY AS THIS STALLING FEELS LIKE A POWERFUL STONEWALL IMPACT. IT HAPPENED 6 TIMES IN A 2 MONTH SPAN. MY KIDS GOT SCARRED TOO WHEN IT HAPPENED WHILE THEY WERE IN THE CAR WITH ME. IF THE DEALER CANNOT DETERMINE THE CAUSE, I AM AFRAID TO DRIVE IT. PLEASE HELP. THANK YOU.

Look up ODI 10980922 at NHTSA ↗

Engine63,000–90,000 mi65,000 mi5
ODI 10557847 · 47,000 mi

I OWN A PRE-OWNED 2010 KIA SOUL! WITH APPROXIMATELY 47K MILES, CLEAR TITLE AND NO ACCIDENTS. ON SUNDAY 12/29/13 MY CAR EXPERIENCED SUA (SUDDEN UNINTENDED ACCELERATION). I WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A ROTARY, WHEN MY CAR SUDDENLY ACCELERATED ON ITS OWN. THE RPMS SPIKED UP TO 4000-5000 AND MY CAR LUNGED FORWARD AND THE ENGINE WAS RACING VERY LOUDLY. I HAD TO PUMP THE BRAKES MULTIPLE TIMES TO DECELERATE AND BRING THE CAR TO A COMPLETE STOP. THIS INCIDENT IS NOW THE 4-5TH TIME I HAVE EXPERIENCED SUDDEN ACCELERATION (WITHIN 1 YEAR…

Look up ODI 10557847 at NHTSA ↗

ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

Look up ODI 10695313 at NHTSA ↗

ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

Look up ODI 11015078 at NHTSA ↗

Vehicle Speed Control7,453–82,500 mi47,000 mi7
ODI 10302553 · 4 mi

2010 KIA SOUL 5 DOOR WAGON 2.0 L MT 5 SPEED TRANSMISSION THE CAR OVER REVS BETWEEN SHIFTS AND HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR AND AS YOUR BRAKE PEDAL GOES DOWN AT STOPS YOUR FOOT TOUCHES THE FOOT FEED AND CAUSES THE CAR TO REVS UP WHILE STOPPING. I HAVE MADE MANY VISITS TO KIA IN LAKE MANAWA KIA IN COUNCIL BLUFFS, IA AND KIA OF GRAND ISLAND, NE. I HAVE TALKED TO 2 KIA SERVICE REPS AND THEY SAY THAT?S JUST HOW THE CAR IS AND THEY CAN'T DO ANYTHING WITH IT. I TOOK THEM TO BBB ARBITRATION COURT FOR A VEHICLE BUY BACK AND THEY SAID …

Look up ODI 10302553 at NHTSA ↗

ODI 10365829 · 4,100 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED FORWARD UNTIL THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THIS FAILURE OCCURRED INTERMITTENTLY IN THE PAST. THE FAILURE AND CURRENT MILEAGE WAS 4,100.

Look up ODI 10365829 at NHTSA ↗

ODI 10380667 · 10,805 mi

FACTORY CRUISE CONTROL WAS IN USE AT APPROXIMATELY 45 MPH. WHEN THE BRAKE WAS APPLIED, THE CRUISE CONTROL DID NOT DISENGAGE. INSTEAD THE ENGINE RACED IN AN ATTEMPT TO MAINTAIN THE CAR SPEED AT 45 MPH. I TESTED THE CRUISE CONTROL THE NEXT DAY 2 TIMES AT DIFFERENT SPEEDS AND EACH TIME THE CRUISE CONTROL WOULD NOT DISENGAGE WITH APPLICATION OF THE BRAKE. IT DID DISENGAGE EACH TIME WHEN THE CRUISE CONTROL ON/OFF SWITCH WAS DEPRESSED. THE CRUISE CONTROL HAS WORKED WITHOUT ANY PROBLEMS PRIOR TO THIS.

Look up ODI 10380667 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11630982 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11691093

Gas tank mounting are rusting and are not the correctly plated

Look up ODI 11691093 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11728848

See attached document for complaint.

Look up ODI 11728848 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11759171

The air bags did not deploy and the seat belt didn't lock and at the moment it is available to be inspected. My seat belt didn't lock so it is probably why my back fractured. I don't know if the problem has ever been reproduced or confirmed. To my knowledge no one has inspected the car. There was no warning signs or lights that came on. Apparently the air bags only deploy with front or rear impact not rollovers and the seat belts don't lock either but how does a 2001 Saturn seat belts lock in a rollover but a 2010 Kia doesn't.

Look up ODI 11759171 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 238 reports

2022: 20 complaints · 2023: 38 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261620
2023192938
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20228404
20234705

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemAir BagsSteeringStructureService BrakesUnknown Or OtherEngineVehicle Speed Control
Electrical System—
1
ODI 11470926

The airbag light is on, and the passenger airbag light is off. Kia dealership performed the electronic scan, and is obtaining message with defect in OCS sensor defect and electrical voltage. Kia said needs Kia part #95910-2K000 that Kia has discontinued. There is no way to fix the air bag issue as Kia has discontinued the part, and no dealer has the part in the United States. The vehicle is available for inspection. Dealer has confirmed the problem, but can't repair because the Kia part has been DISCONTINUED. The part that has been discont…

Look up ODI 11470926 at NHTSA ↗

1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11630982 at NHTSA ↗

0
2
ODI 10749690 · 77,000 mi

I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND T…

Look up ODI 10749690 at NHTSA ↗

ODI 11140380 · 17,800 mi

TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.

Look up ODI 11140380 at NHTSA ↗

1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11630982 at NHTSA ↗

4
ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

Look up ODI 10695313 at NHTSA ↗

ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

Look up ODI 11015078 at NHTSA ↗

ODI 11170642 · 90,000 mi

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE …

Look up ODI 11170642 at NHTSA ↗

0
Air Bags
1
ODI 11470926

The airbag light is on, and the passenger airbag light is off. Kia dealership performed the electronic scan, and is obtaining message with defect in OCS sensor defect and electrical voltage. Kia said needs Kia part #95910-2K000 that Kia has discontinued. There is no way to fix the air bag issue as Kia has discontinued the part, and no dealer has the part in the United States. The vehicle is available for inspection. Dealer has confirmed the problem, but can't repair because the Kia part has been DISCONTINUED. The part that has been discont…

Look up ODI 11470926 at NHTSA ↗

—00
2
ODI 10935357 · 53,000 mi

AS I WAS DRIVING NORTH ON I-95 IT HAD STARTED TO RAIN. I WAS IN THE LEFT LANE OF A TWO LANE HIGHWAY GOING 60 MPH IN A 70 MPH ZONE WHEN AN 18 WHEELER WENT BY ME GOING 85 MPH OR MORE. IT PUSHED WATER ON THE ROAD OVER INTO MY LANE AND I FELT MY WHEELS BEGIN TO MOVE. I LET OFF THE GAS AND GRIPPED THE WHEEL. MY ESC LIGHT NEVER TURNED ON. I HYDROPLANED FROM MY LANE INTO THE RIGHT LANE THEN BACK INTO MY LANE AND OFF THE ROAD. THE WHEELS LOCKED ABOUT 20 FEET OFF THE ROAD AND THE CAR TIPPED ON THE PASSENGER SIDE AND HIT A TREE. I HAD MY SEATBELT ON AS …

Look up ODI 10935357 at NHTSA ↗

ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

Look up ODI 11151094 at NHTSA ↗

00
1
ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

Look up ODI 11151094 at NHTSA ↗

Steering
1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11630982 at NHTSA ↗

0—00
1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11630982 at NHTSA ↗

1
ODI 10824145

MY 2010 KIA SOUL IS CEASING AND LOCKING UP ON ME AND MY ENGINE IS SHUTTING OFF. IT HAS DONE THIS FIVE TIMES. I DOCUMENTED TWICE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD TO RECREATE IT. I CAN'T BELIEVE SOMEONE WOULD SAY THIS. WHEN I TURN RIGHT THE WHEEL WILL TURN LEFT AND IT WILL STIFFEN AND SHUTT OFF. I ALMOST CRASHED 5 TIMES. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

Look up ODI 10824145 at NHTSA ↗

1
ODI 10885954

TL* THE CONTACT OWNS A 2005 (NA) KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V123000 (VEHICLE SPEED CONTROL) AND 15V736000 (STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10885954 at NHTSA ↗

Structure000—0000
Service Brakes
2
ODI 10749690 · 77,000 mi

I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND T…

Look up ODI 10749690 at NHTSA ↗

ODI 11140380 · 17,800 mi

TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.

Look up ODI 11140380 at NHTSA ↗

2
ODI 10935357 · 53,000 mi

AS I WAS DRIVING NORTH ON I-95 IT HAD STARTED TO RAIN. I WAS IN THE LEFT LANE OF A TWO LANE HIGHWAY GOING 60 MPH IN A 70 MPH ZONE WHEN AN 18 WHEELER WENT BY ME GOING 85 MPH OR MORE. IT PUSHED WATER ON THE ROAD OVER INTO MY LANE AND I FELT MY WHEELS BEGIN TO MOVE. I LET OFF THE GAS AND GRIPPED THE WHEEL. MY ESC LIGHT NEVER TURNED ON. I HYDROPLANED FROM MY LANE INTO THE RIGHT LANE THEN BACK INTO MY LANE AND OFF THE ROAD. THE WHEELS LOCKED ABOUT 20 FEET OFF THE ROAD AND THE CAR TIPPED ON THE PASSENGER SIDE AND HIT A TREE. I HAD MY SEATBELT ON AS …

Look up ODI 10935357 at NHTSA ↗

ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

Look up ODI 11151094 at NHTSA ↗

00—
2
ODI 11269830 · 158,000 mi

THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON

Look up ODI 11269830 at NHTSA ↗

ODI 11342468 · 27,000 mi

I EXPORTED MY KIA SOUL 2010 TO GERMANY DUE TO MILITARY MOVEMENT ORDER. AS THE CAR IS NOW REGISTERED IN GERMANY; I DID NOT GET ANY NOTIFICATIONS FROM KIA US ABOUT THE RECALL SC098AM REGARDING A PROBLEM WITH THE BRAKE LIGHT SWITCH, RATED AS A SAFETY ISSUE. MY GERMAN CAR DEALER IS TRYING TO HELP ME GET THE BRAKE LIGHT SWITCH CHANGED, BUT IS UNABLE TO GET THE NECESSARY INFORMATION FROM KIA. IS THERE A POSSIBILITY TO ASSIST ME IN GETTING THE NECESSARY WORK FROM A SAFETY RECALL DONE IN GERMANY? THANK YOU FOR YOUR HELP

Look up ODI 11342468 at NHTSA ↗

0
2
ODI 11102167 · 149,000 mi

ON TWO SEPARATE OCCASIONS, I HAVE EXPERIENCED UNINTENDED ACCELERATION, ONCE WHEN THE CRUISE WAS ON AND ONCE WHEN IT WASN'T. THE KIA SOUL WOULD NOT RESPOND TO BRAKING OR SLOW DOWN TO LESS THAN 20 MPH. LUCKILY I WAS ON THE INTERSTATE OR FOUR LANE BOTH TIMES AND HAD TIME TO GET OVER ON THE BERM AND PUT CAR IN NEUTRAL AND THEN PARK AND THEN TURN OFF IMMEDIATELY. I TRIED TO RESTART AND THE ENGINE REVVED UP TO 7,000 IN PARK. I LET CAR SIT FOR ABOUT 15 MINUTES...FIRST TIME WHEN I TRIED TO RESTART IT SEEMED TO BE OKAY. I DROVE IT FOR ABOUT A MONTH…

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ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

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Unknown Or Other
1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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0
1
ODI 11630982

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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0
2
ODI 11269830 · 158,000 mi

THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON

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ODI 11342468 · 27,000 mi

I EXPORTED MY KIA SOUL 2010 TO GERMANY DUE TO MILITARY MOVEMENT ORDER. AS THE CAR IS NOW REGISTERED IN GERMANY; I DID NOT GET ANY NOTIFICATIONS FROM KIA US ABOUT THE RECALL SC098AM REGARDING A PROBLEM WITH THE BRAKE LIGHT SWITCH, RATED AS A SAFETY ISSUE. MY GERMAN CAR DEALER IS TRYING TO HELP ME GET THE BRAKE LIGHT SWITCH CHANGED, BUT IS UNABLE TO GET THE NECESSARY INFORMATION FROM KIA. IS THERE A POSSIBILITY TO ASSIST ME IN GETTING THE NECESSARY WORK FROM A SAFETY RECALL DONE IN GERMANY? THANK YOU FOR YOUR HELP

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—00
Engine
4
ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 11015078 · 65,000 mi

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

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ODI 11170642 · 90,000 mi

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE …

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0
1
ODI 10824145

MY 2010 KIA SOUL IS CEASING AND LOCKING UP ON ME AND MY ENGINE IS SHUTTING OFF. IT HAS DONE THIS FIVE TIMES. I DOCUMENTED TWICE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD TO RECREATE IT. I CAN'T BELIEVE SOMEONE WOULD SAY THIS. WHEN I TURN RIGHT THE WHEEL WILL TURN LEFT AND IT WILL STIFFEN AND SHUTT OFF. I ALMOST CRASHED 5 TIMES. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

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000—
1
ODI 10557847 · 47,000 mi

I OWN A PRE-OWNED 2010 KIA SOUL! WITH APPROXIMATELY 47K MILES, CLEAR TITLE AND NO ACCIDENTS. ON SUNDAY 12/29/13 MY CAR EXPERIENCED SUA (SUDDEN UNINTENDED ACCELERATION). I WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A ROTARY, WHEN MY CAR SUDDENLY ACCELERATED ON ITS OWN. THE RPMS SPIKED UP TO 4000-5000 AND MY CAR LUNGED FORWARD AND THE ENGINE WAS RACING VERY LOUDLY. I HAD TO PUMP THE BRAKES MULTIPLE TIMES TO DECELERATE AND BRING THE CAR TO A COMPLETE STOP. THIS INCIDENT IS NOW THE 4-5TH TIME I HAVE EXPERIENCED SUDDEN ACCELERATION (WITHIN 1 YEAR…

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Vehicle Speed Control0
1
ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

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1
ODI 10885954

TL* THE CONTACT OWNS A 2005 (NA) KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V123000 (VEHICLE SPEED CONTROL) AND 15V736000 (STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

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0
2
ODI 11102167 · 149,000 mi

ON TWO SEPARATE OCCASIONS, I HAVE EXPERIENCED UNINTENDED ACCELERATION, ONCE WHEN THE CRUISE WAS ON AND ONCE WHEN IT WASN'T. THE KIA SOUL WOULD NOT RESPOND TO BRAKING OR SLOW DOWN TO LESS THAN 20 MPH. LUCKILY I WAS ON THE INTERSTATE OR FOUR LANE BOTH TIMES AND HAD TIME TO GET OVER ON THE BERM AND PUT CAR IN NEUTRAL AND THEN PARK AND THEN TURN OFF IMMEDIATELY. I TRIED TO RESTART AND THE ENGINE REVVED UP TO 7,000 IN PARK. I LET CAR SIT FOR ABOUT 15 MINUTES...FIRST TIME WHEN I TRIED TO RESTART IT SEEMED TO BE OKAY. I DROVE IT FOR ABOUT A MONTH…

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ODI 11151094 · 78,000 mi

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

Look up ODI 11151094 at NHTSA ↗

0
1
ODI 10557847 · 47,000 mi

I OWN A PRE-OWNED 2010 KIA SOUL! WITH APPROXIMATELY 47K MILES, CLEAR TITLE AND NO ACCIDENTS. ON SUNDAY 12/29/13 MY CAR EXPERIENCED SUA (SUDDEN UNINTENDED ACCELERATION). I WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A ROTARY, WHEN MY CAR SUDDENLY ACCELERATED ON ITS OWN. THE RPMS SPIKED UP TO 4000-5000 AND MY CAR LUNGED FORWARD AND THE ENGINE WAS RACING VERY LOUDLY. I HAD TO PUMP THE BRAKES MULTIPLE TIMES TO DECELERATE AND BRING THE CAR TO A COMPLETE STOP. THIS INCIDENT IS NOW THE 4-5TH TIME I HAVE EXPERIENCED SUDDEN ACCELERATION (WITHIN 1 YEAR…

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 5.9% of complaints

Median mileage: 83,250 mi (6 usable records).

ODI 10766502 · 70,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL EQUIPPED WITH GENERAL EXCLAIM UHP TIRES, SIZE: 195/50/ZR16. WHILE DRIVING 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE LOST PRESSURE. THE CONTACT NOTICED BUBBLES ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THERE WERE BUBBLES ON THE INNER SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED. THE MANUFACTURER OF THE TIRE WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,0…

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ODI 11140380 · 17,800 mi

TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.

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ODI 11192485 · 94,000 mi

THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE T…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

6 mentions · 4.4% of complaints

Median mileage: 4,951 mi (4 usable records).

ODI 10302553 · 4 mi

2010 KIA SOUL 5 DOOR WAGON 2.0 L MT 5 SPEED TRANSMISSION THE CAR OVER REVS BETWEEN SHIFTS AND HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR AND AS YOUR BRAKE PEDAL GOES DOWN AT STOPS YOUR FOOT TOUCHES THE FOOT FEED AND CAUSES THE CAR TO REVS UP WHILE STOPPING. I HAVE MADE MANY VISITS TO KIA IN LAKE MANAWA KIA IN COUNCIL BLUFFS, IA AND KIA OF GRAND ISLAND, NE. I HAVE TALKED TO 2 KIA SERVICE REPS AND THEY SAY THAT?S JUST HOW THE CAR IS AND THEY CAN'T DO ANYTHING WITH IT. I TOOK THEM TO BBB ARBITRATION COURT FOR A VEHICLE BUY BACK AND THEY SAID …

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ODI 10330221 · 1,902 mi

4-8-10 AAA TELLS ME THE REAR BRAKES ARE NOT ENGAGING WHEN THEY CHANGED A FLAT TIRE. I TOOK CAR TO DEALERSHIP TO INSPECT BRAKES AND PATCH TIRE. DEALERSHIP DID NO REPAIRS. 4-26-10 2010 KIA SOUL SE2, BRAKES FAILED TO ENGAGE WHEN CAR AHEAD STOPPED CAUSING MY CAR TO REAR END THAT CAR. SPEED UNDER 15 MPH. $3000 DAMAGE TO MY CAR. SCRATCH TO OTHER CAR. 5-11-10 INDEPENDENT MASTER MECHANIC INSPECTED BRAKES AND THINKS THEY ARE DEFECTIVE AND UNABLE TO BE REPAIRED. ADVISES LEMON LAW APPLICATION STARTED. *TR

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ODI 10346165

TL* THE CONTACT RENTED A 2010 KIA SOUL FROM A LOCAL VEHICLE RENTAL FACILITY. THE CONTACT STATED THE BRAKE PEDAL WAS SET AT AN ANGLE AND WAS ABNORMALLY SMALL. THE ACCELERATOR PEDAL WAS ALSO THE SAME. THE CONTACT STATED ON SEVERAL OCCASIONS, SHE BARELY MISSED A CRASH DUE TO THE ABNORMAL DESIGN OF THE PEDALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO PROVIDE THE VIN, FAILURE AND CURRENT MILEAGES.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

5 mentions · 3.7% of complaints

Median mileage: 73,000 mi (5 usable records).

ODI 10372288 · 4,000 mi

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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ODI 10695313 · 63,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. ON TWO OCCASIONS, THE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE BATTERY FAILED AFTER ONE YEAR. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY ONLY OFFERED TO RECHARGE THE BATTERY. A DAY LATER, THE BATTERY FAILED. THE AUTHORIZED DEALER DID NOT REPLACE THE BATTERY AND THE CONTACT HAD THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM), BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS…

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ODI 10786597 · 73,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THE HORN FAILED TO FUNCTION, THE KEY WOULD NOT START THE VEHICLE, AND THE HEADLIGHTS INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD STALL. AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

2 mentions · 1.5% of complaints

Median mileage: 52,493 mi (2 usable records).

ODI 10285861 · 9,486 mi

ON AUGUST 5, 2009 MY WIFE WAS DRIVING THE 2010 KIA SOUL WHEN IT BROKE DOWN. THE ENGINE GOT STUCK IN SECOND AND IT TOOK FOR EVER TO GET TO THIRD DESPITE PUSHING DOWN ON THE GAS PEDAL. ONCE IT DID IT WOULD JERK HER AROUND. IT WAS TAKEN INTO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON SEPTEMBER 28, 2009 THE SAME ISSUES CAME BACK. ADDITIONALLY THE VEHICLE WILL NOT GO IN REVERSE. ALSO WHEN DRIVING THE VEHICLE, IT DOWN SHIFT ON ITS OWN WHILE JERKING YOU FORWARD. IT THEN RELEASES LUNGING THE VEHICLE FORWARD. THE VEHICL…

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ODI 11035286 · 95,500 mi

THE TRANSMISSION STOPS SHIFTING AFTER 3RD OR 4TH GEAR ON THE HIGHWAY. IT SHIFT HARD AND NOT RIGHT FROM TAKE OFF. SOMETHING IS VERY WRONG WITH THE TRANSMISSION.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.5% of complaints

Median mileage: 105,129 mi (2 usable records).

ODI 10382807 · 11,258 mi

KIA SOUL STEERING ASSEMBLY FAILURE (TEMPORARY) WHEN TURNING THE 2010 KIA SOUL SHARPLY (AS FAR AS IT WILL GO EITHER RIGHT OR LEFT) AND ATTEMPTING TO STRAIGHTEN THE WHEEL QUICKLY AFTER TURNING RESULTS IN THE ENTIRE STEERING WHEEL TIGHTENING TO WHERE YOU CANNOT TURN IT FOR A COUPLE SECONDS AS THOUGH IT LOCKS UP. ALSO, WHEN IDLE, TURNING THE STEERING WHEEL RESULTS IN A TUGGING SENSATION FROM THE POWER STEERING PUMP THAT VIBRATES THROUGH THE STEERING WHEEL. *TR

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ODI 11390546 · 199,000 mi

I WAS DRIVING MY TYPICAL ROUTE TO WORK AND MID TURN, WITH MY CAR ON, ON A CITY ROAD, MY STEERING WHEEL LOCKED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO UNLOCK. VERY SCARY THING TO HAPPEN, VERY WORRIED IT WILL HAPPEN AGAIN IN A MORE DANGEROUS PLACE, LIKE THE FREEWAY.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.7% of complaints

Median mileage: 73,000 mi (1 usable records).

ODI 10786597 · 73,000 mi

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THE HORN FAILED TO FUNCTION, THE KEY WOULD NOT START THE VEHICLE, AND THE HEADLIGHTS INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD STALL. AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Look up ODI 10786597 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b