U.S. public vehicle records

Lexus IS 300 recalls by model year

Explore the records behind recurring owner reports.

Key facts

122 owner complaints analyzed

2 distinct recall campaigns

48,600 mi median reported failure mileage

Scope: 2001 to 2022 model years. Data updated: 2026-10-01 (October 1, 2026). 83 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2006

2016

2017

2018

2019

2020

2021

2022

2006: 0; 2016: 0; 2017: 0; 2018: 1; 2019: 2; 2020: 0; 2021: 0; 2022: 0

First model yearSecond model year

Year-by-year records

Lexus IS 300 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2001	27	0	Not available
2002	28	0	0
2003	21	0	0
2004	19	0	0
2005	4	0	0
2006	1	0	0
2016	3	0	Not available
2017	2	0	0
2018	6	1	+1
2019	7	2	+1
2020	2	0	-2
2021	1	0	0
2022	1	0	0

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V012000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2020-01-13 (January 13, 2020) · Model years: 2018, 2019

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

NHTSA campaign record ↗

20V682000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2020-11-04 (November 4, 2020) · Model years: 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

122 unique complaints in this selection. Analysis snapshot: 2026-10-01.

68.0%Usable mileage83 / 122 records

93.4%Valid incident date114 / 122 records

100.0%Valid filing date122 / 122 records

93.4%Ordered incident and filing dates114 / 122 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2016	2017	2018	2019	2020	2021	2022
Unknown Or Other	00.0% No examples available for this selection.	150.0% ODI 11307418 · 25,000 mi IN ONE CALENDAR YEAR ALL 4 TIRES HAVE BEEN REPLACED. ONE BLEW OUT COMPLETELY AND THE LAST ONE WORE OUT UNEVENLY FROM THE INSIDE. CAR HAS BEEN DESIGNED AROUND TIRES AND ARE TOO SMALL FOR THE RIMS CAUSING THEM TO WEAR UNEVENLY. NEGATIVE CAMBER MAY ALSO HAVE INFLUENCED THE WEAR. THE TIRE THAT BLEW OUT WAS WHILE I WAS DRIVING ON A MAJOR HIGHWAY Look up ODI 11307418 at NHTSA ↗	116.7% ODI 11460066 I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where. Look up ODI 11460066 at NHTSA ↗	457.1% ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	00.0% No examples available for this selection.	233.3% ODI 11154859 · 7,000 mi DRIVING ON 285 EAST IN ATLANTA GA 11/29/2018 WHEN MY LEXUS IS 300 SUNROOF EXPLODED. ALL WINDOWS WERE CLOSED TEMPERATURE WAS 37 DEGREES. IT SOUND LIKE A GUN WENT OFF. GLASS FELL FROM THE ROOF AND PIECE OF THE GLASS WENT IN MY LEFT EYE. I MADE APPOINTMENT FOR THE EYE DOCTOR FOR 11/30/2018 Look up ODI 11154859 at NHTSA ↗	114.3% ODI 11493797 2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR. Look up ODI 11493797 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Suspension	00.0% No examples available for this selection.	150.0% ODI 11184546 · 2,500 mi SINCE THE PURCHASE OF THIS VEHICLE ON MARCH 25, 2017, TWO ALIGNMENTS HAVE BEEN DONE TO THIS VEHICLE. WAS TOLD BY THE SERVICE CENTER THAT THIS KIND OF VEHICLE IN THIS PARTICULAR MODEL NEEDS ALIGNMENTS AT 5K MILES, THAT WOULD BE AT LEAST TWICE A YEAR. I WAS NOT INFORM OF THIS INFORMATION. HAD I KNOWN THIS REQUIREMENT, I WOULD NOT HAVE PURCHASE THIS VEHICLE. ALSO, ACCORDING TO THE LEXUS MANUAL, IF THE STEERING WHEEL STEER TO THE LEFT AND/OR RIGHT IT IS NOT NORMAL AND RECOMMEND TO GET AN ALIGNMENT DONE. IN MY CASE, THE STEERING WHEEL SEEMS FIN… Look up ODI 11184546 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11327445 · 34,000 mi I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W… Look up ODI 11327445 at NHTSA ↗	150.0% ODI 11527863 The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended ti… Look up ODI 11527863 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Tires	133.3% ODI 11256476 · 31,300 mi TL* THE CONTACT OWNS A 2016 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TURANZA ALL SEASON TIRES, SIZE: 225/40/R18 (NA). WHILE THE CONTACT WAS PERFORMING A ROUTINE OIL CHANGE ON THE VEHICLE, HE NOTICED THAT THE INSIDE OF THE DRIVER AND PASSENGER SIDE FRONT TIRE TREADS WERE WORN DOWN. DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511) STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR, AND THE TIRES BECAME WORN DOWN QUICKLY. THE CONTACT WAS INFORMED THAT HE WOULD GET LESS THAN 15,000 MILES ON THE TIRES. THE TIRES WERE NOT CHANGED. ONE YEAR LATER, WHILE PER… Look up ODI 11256476 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	228.6% ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	1100.0% ODI 11496172 Unknown. Clicking sound coming from the passenger side of engine compartment by the vacuum pump. It occurs on cold starts and with the vehicle under load. I have video evidence of the sound. Not sure if it’s related but my breaks sometimes feel like they are not gripping as much Look up ODI 11496172 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11492444 Airbags failed to deploy after the car went thru a brick wall at 35 miles per hour. Front impact crash. Car fax report reflects no prior accident. Vehicle was still under warranty & had the “auto nation 162 point check” June 2020 by Tampa Florida by Lexis of Tampa. NOT a single air bag deployed. Look up ODI 11492444 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	34,355–73,000 mi	45,000 mi	10	ODI 10139528 · 35,420 mi MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECA… Look up ODI 10139528 at NHTSA ↗ ODI 10542266 · 40,000 mi THE DASHBOARD ON THIS CAR HAS BEEN MELTING OVER THE YEARS. IT IS GARAGED ALL THE TIME BUT IF I PUT IT IN THE SUN FOR EVEN 30 MINUTES, IT BECOMES STICKY AND CHEMICALS START TO LEACH INTO THE CAR AND IT SMELLS HORRIBLE. IF I TOUCH THE DASHBOARD, BLACK PAINT COMES OFF ONTO MY FINGERS. I TOOK IT TO THE DEALER AND THEY SAID THEY HAD SEEN IT BEFORE AND I COMPLAINED TO LEXUS. BECAUSE THERE IS NO RECALL, THEY SAY AS A GOOD WILL GESTURE, THEY WILL COVER 50% TO REPAIR. THAT IS RIDICULOUSLY EXPENSIVE FOR SOMETHING THAT IS PROBABLY CAUSING CANCER, IT IS AL… Look up ODI 10542266 at NHTSA ↗ ODI 10617437 · 52,000 mi THE DASHBOARD IS IN VERY POOR CONDITION WITH A STICKY AND MELTING APPEARANCE. I COMPLAINED TO LEXUS OF TOYOTA AND WAS TOLD THAT THE WARRANTY WOULD NOT COVER TO REPLACE OR FIX THE PROBLEM. CONSIDERING THAT I DID NOT HAVE MONEY TO REPLACE THIS WITH MY OWN FUNDS, I DID NOT PURSUE IT. *JS Look up ODI 10617437 at NHTSA ↗
Vehicle Speed Control	20,000–56,300 mi	34,974 mi	10	ODI 10318416 · 50,000 mi TL*THE CONTACT OWNS A 2001 LEXUS IS300. WHILE ATTEMPTING TO MAKE A RIGHT TURN FROM A SERVICE ROAD ONTO A MAIN HIGHWAY THE CONTACT HAD HER FOOT ON THE BRAKE PEDAL WHILE WAITING TO MAKE A TURN. WHEN THE CONTACT SLOWLY REMOVED HER FOOT FROM THE BRAKE PEDAL AND SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL THERE WAS AN EXTREME INCREASE IN THE ENGINE RPMS. THE ENGINE ROARED LOUDLY AND IT ACCELERATED AT A RAPID RATE OF SPEED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE CONTACTS VEHICLE WAS PUSHED BACKWARDS FROM THE IMPACT OF THE … Look up ODI 10318416 at NHTSA ↗ ODI 10139528 · 35,420 mi MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECA… Look up ODI 10139528 at NHTSA ↗ ODI 10167016 · 26,000 mi ON 8/28/06, AT APPROXIMATELY 8:50 AM I WAS DRIVING TO WORK ON A TWO LANE, LEVEL, STRAIGHT PAVED COUNTY ROAD. I WAS DRIVING MY 2002 LEXUS IS 300 THAT HAD JUST REACHED 26,000 MILES. (THIS CAR HAS RECEIVED ALL REGULARLY SCHEDULED MAINTENANCE SERVICES FROM LEXUS OF RENO AND HAS NOT HAD ANY PROBLEMS WHATSOEVER. I AM THE ORIGINAL OWNER OF THIS VEHICLE) THE ROAD WAS CLEAR AND DRY. I WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN I ACCELERATED TO PASS ANOTHER VEHICLE. AS I PASSED, MY CAR KEPT ON ACCELERATING EVEN AS I LET UP ON THE ACCELERATOR. I ATTEMP… Look up ODI 10167016 at NHTSA ↗
Structure:Body	52,250–96,606 mi	82,500 mi	6	ODI 10296922 · 100,474 mi LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND … Look up ODI 10296922 at NHTSA ↗ ODI 10632563 · 80,000 mi TL* THE CONTACT OWNS A 2003 LEXUS IS300. THE CONTACT STATED THAT DASHBOARD WAS MELTING. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. Look up ODI 10632563 at NHTSA ↗ ODI 10679445 · 85,000 mi TLTHE CONTACT OWNS A 2003 LEXUS IS 300. THE CONTACT STATED THAT THE DASHBOARD AND CENTER CONSOLE WERE MELTING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 4/6/15CN THE CONSUMER ALSO STATED THE POWER STEERING WAS LEAKING DUE TO A FAULTY RACK AND PINION. UPDATED 04/28/15*JB Look up ODI 10679445 at NHTSA ↗
Suspension	23,500–117,817 mi	48,000 mi	6	ODI 10095086 · 20,000 mi TIRE WEAR AND ALIGNMENT PROBLEMS ON 2002 LEXUS IS300. BF THE FRONT END MADE A LOUD SOUND OF ROLLING MARBLES. THE DEALER SUGGESTED THAT IT WAS A NORMAL SOUND AND THE FACT THAT THE BRAKES HAD SETTLED THE NOISE WOULD BE HEARD. SC *JB Look up ODI 10095086 at NHTSA ↗ ODI 10306125 · 62,000 mi I WOULD LIKE TO REPORT A PROBLEM WITH THE LEXUS IS300 MODELS 2001-2005. THERE IS SOME TYPE OF DEFECT IN THE FRAME OR FRONT ARM BUSHINGS THAT CAUSE EXCESSIVE WEAR ON THE FRONT INNER TIRES. DESPITE THE CAR BEING REGULARLY ALIGNED, UNEVEN AND EXCESSIVE TIRE WEAR CONTINUES TO OCCUR. TIRES WILL SOMETIMES LAST LESS THAN 8,000 MILES AND CAN WEAR DOWN TO THE STEEL IN THE INNER SIDES. THIS IS A COMMON OCCURRENCE AND COMPLAINT AMONG IS 300 OWNERS. AS FAR AS I KNOW, THERE HAS BEEN NO FIX FROM LEXUS AND CAN LEAD TO POTENTIAL BLOWOUTS ON THE FREEWAY DUE… Look up ODI 10306125 at NHTSA ↗ ODI 10501883 · 136,422 mi IN EARLY DECEMBER 2010 ON MY WAY TO DROP OFF AN PASSENGER AT THE ONTARIO AIRPORT, ONTARIO, CA MY LEFT FRONT END FELT LIKE IT FELL IN A POT HOLE. A TOW TRUCK WAS CALLED AS THE LEFT FRONT TIRE WAS TURNED COMPLETELY INWARD AND CAUSED DAMAGE ON THE LEFT FENDER. THE CAR HAD TO BE TOWED TO MY HOME AS IT WAS LATE IN THE EVENING AROUND 11PM. I CALLED MY INSURANCE COMPANY THE NEXT MORNING TO FILE A COMPREHENSIVE CLAIM, THE CAR WAS TOWED TO A BODY SHOP, VEHICLE 2003 LEXUS IS 300 WHICH FOUND OUT THAT THE LEFT SIDE BALL JOINT BROKE, WHICH CAUSED THE L… Look up ODI 10501883 at NHTSA ↗
Tires	10,000–20,000 mi	19,000 mi	9	ODI 10059525 · 8,000 mi DRIVER'S SIDE REAR INNER TIRE SIDEWALL SEPARATED. THIS RESULTED IN A CRASH. BRIDGESTONE, POTENZA, 215/45ZR17, DOT EJOKJBJ360. AK Look up ODI 10059525 at NHTSA ↗ ODI 10030390 · 19,000 mi THE FRONT TIRES AFTER 19.500 MILES INSIDE EDGE OF TIRE DOWN TO STEEL BELT. OUTSIDE EDGE OF TIRE LOOKED BRAND NEW. CONTACTED DEALER AND THE THE DEALER INSPECTED THE CAR. THEY RECOMMENDED REPLACING THE TIRES AND ALIGNING THE FRONT END AT A WHOPPING FEE OF $732.00 AND TOLD ME THAT THIS WAS NORMAL TIRE WEAR FOR 19K MILES. I TOOK THE CAR TO TWO DIFFERENT TIRE SHOPS AND WAS ASSURED THAT THIS IS NOT NORMAL AND THAT A NEGATIVE CAMBER OF THE ALLIGNMENT WOULD CAUSE THIS TYPE OF WEAR PATTERN. I DO NOT DISPUTE A TIRE OF THIS CALIBER WILL WEAR QUICKLY. TH… Look up ODI 10030390 at NHTSA ↗ ODI 10055282 · 10,000 mi THE VEHICLE SKIDDED INTERMITTENTLY WHEN THE GROUND WAS WET. PROVIDE FURTHER DETAILS. JB Look up ODI 10055282 at NHTSA ↗
Structure	39,000–55,000 mi	48,600 mi	5	ODI 10626445 · 144,500 mi TL* THE CONTACT OWNS A 2002 LEXUS IS 300. WHILE DRIVING 30 MPH, A GLARE APPEARED ON THE WINDSHIELD THAT AFFECTED THE CONTACT'S VISIBILITY. THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING AND A STICKY RESIDUE COVERED ITS SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,500. Look up ODI 10626445 at NHTSA ↗ ODI 10413691 · 39,000 mi TL* THE CONTACT OWNS A 2003 LEXUS IS300. THE CONTACT STATED THE DASHBOARD COVERING WAS DETERIORATING DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THE DASHBOARD COVER WOULD NEED TO BE REPLACED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 43,000. UPDATED 08/31/11 *BF UPDATED 12/13/11 Look up ODI 10413691 at NHTSA ↗ ODI 10543309 · 48,600 mi I SPECIAL ORDERED A 2003 LEXUS IS 300 IN 2002 IN WHICH WAITED 2 MONTHS FOR ITS ARRIVAL. THERE HAS BEEN SEVERAL RECALLS WITH COMPONENTS ON MY CAR BUT LEXUS SELECTED JUST A FEW TO SEND LETTERS TO. INITIALLY, THE DASHBOARD WAS MANUFACTURE WITH DEFECTIVE MATERIAL AND LEXUS CORPORATION REFUSED TO TAKE CARE OF IT. I AM STILL WORKING ON THIS ISSUE THEN THERE IS THE SENSOR2 BANK1 WHICH MY TRAC OFF BLINKING AND CHECK ENGINE LIGHT STAYS ON. THE SCARY THINGS IS WITH THE SENSOR ISSUE THE CAR WILL STOP RUNNING WITHOUT ANY WARNING. DRIVING ON THE HIGHWAY 60… Look up ODI 10543309 at NHTSA ↗
Engine	43,000–130,000 mi	100,000 mi	5	ODI 11170880 · 295,000 mi ENGINE CRANK PULLEY/HARMONIC BALANCER CAME APART WHILE DRIVING. Look up ODI 11170880 at NHTSA ↗ ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗ ODI 11097278 · 100,000 mi ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR CO.COMMUNITY TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THE UNSAFE CONDITION THEY PUT ME IN. TOYOTA COMPANY SAYS THEY HAVE NO CONTROL OR SAY IN SERVICE PROBLEMS CREATED BY DEALERS. THE FIRST QUESTION THE 2ND REPAIR SERVICE ASK WAS THE CAR RUNNING ROUGH. I SAID NO IT JUST… Look up ODI 11097278 at NHTSA ↗
Air Bags	50,000–100,474 mi	62,745 mi	5	ODI 10112597 · 62,745 mi I WAS RECENTLY IN AN ACCIDENT AT WHICH THE FRONT AND SIDE AIRBAGS DID NOT DEPLOY, CAUSING MY FRIEND IN THE PASSENGER SEAT TO HIS THE DASH, BREAKING HIS CHEEKBONE. AND I HIT MY CHEEK ON THE STEERING WHEEL, BECAUSE OF THE AIRBAGS NOT DEPLOYING.AK Look up ODI 10112597 at NHTSA ↗ ODI 10296922 · 100,474 mi LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND … Look up ODI 10296922 at NHTSA ↗ ODI 10033746 · 3,000 mi WHILE DRIVING AT 60 MPH ON THE HIGHWAY, THE VEHICLE STRUCK A BOAT THAT BROKE FREE FROM A TOWING VEHICLE AND ENDED UP IN THE MIDDLE OF THE LANE. THE SEAT BELTS WERE BEING USED AT THE TIME OF ACCIDENT, BUT NONE OF THE SIX AIR BAGS DEPLOYED. THE POLICE DID ARRIVE ON THE SCENE AND NO ONE WAS INJURED. AK SCC JB Look up ODI 10033746 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 1 complaints · 2022: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	0	1	1
2022	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	1	0	0
2022	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Vehicle Speed Control	Structure:Body	Suspension	Tires	Structure	Engine	Air Bags
Unknown Or Other	—	1 ODI 10139528 · 35,420 mi MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECA… Look up ODI 10139528 at NHTSA ↗	1 ODI 11460066 I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where. Look up ODI 11460066 at NHTSA ↗	1 ODI 11327445 · 34,000 mi I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W… Look up ODI 11327445 at NHTSA ↗	1 ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	0	2 ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗ ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	1 ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗
Vehicle Speed Control	1 ODI 10139528 · 35,420 mi MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECA… Look up ODI 10139528 at NHTSA ↗	—	0	0	0	0	1 ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	0
Structure:Body	1 ODI 11460066 I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where. Look up ODI 11460066 at NHTSA ↗	0	—	0	0	0	1 ODI 10746615 · 43,000 mi NOT SURE IF THIS IS THE CORRECT FORUM. MY CAR HAS A DEFECT THAT IS NOT CONSIDERED A SAFETY DEFECT TOYOTA LEXUS IS REPAIRING ALL VEHICLES 2006 AND UP LEAVING MINE OUT WHERE CAN I GO FOR HELP PLEASE I WENT TO SERVCO LEXUS AND THEY TREATED ME VERY BADLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR Look up ODI 10746615 at NHTSA ↗	2 ODI 10296922 · 100,474 mi LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND … Look up ODI 10296922 at NHTSA ↗ ODI 10909787 · 123,000 mi DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN. Look up ODI 10909787 at NHTSA ↗
Suspension	1 ODI 11327445 · 34,000 mi I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W… Look up ODI 11327445 at NHTSA ↗	0	0	—	0	0	0	0
Tires	1 ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	0	0	0	—	0	0	0
Structure	0	0	0	0	0	—	0	0
Engine	2 ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗ ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	1 ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	1 ODI 10746615 · 43,000 mi NOT SURE IF THIS IS THE CORRECT FORUM. MY CAR HAS A DEFECT THAT IS NOT CONSIDERED A SAFETY DEFECT TOYOTA LEXUS IS REPAIRING ALL VEHICLES 2006 AND UP LEAVING MINE OUT WHERE CAN I GO FOR HELP PLEASE I WENT TO SERVCO LEXUS AND THEY TREATED ME VERY BADLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR Look up ODI 10746615 at NHTSA ↗	0	0	0	—	0
Air Bags	1 ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗	0	2 ODI 10296922 · 100,474 mi LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND … Look up ODI 10296922 at NHTSA ↗ ODI 10909787 · 123,000 mi DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN. Look up ODI 10909787 at NHTSA ↗	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Brake response concerns

9 mentions · 7.4% of complaints

Median mileage: 50,600 mi (8 usable records).

ODI 10119774 · 65,000 mi

SINCE I HAVE OWNED THE VEHICLE, I HAVE HAD TWO INCIDENTS, WHICH BOTH OCCURED RANDOMLY WITH NO PRIOR ENGINE PROBLEMS OR INDICATIONS OF ISSUES WITH THE CAR, IN WHICH AS I WAS ACCELERATING, THE GAS PEDAL WOULD CONTINUE TO PRESS DOWN AND PIN ITSELF TO THE FLOOR. BOTH TIMES, THE GAS PEDAL WAS LITERALLY STUCK TO THE FLOOR AND NOT ABLE TO BE LOOSENED. THE FIRST TIME IT OCCURED, I PULLED THE EMERGENCY BRAKE AND JAMMED ON MY BRAKE PEDAL UNTIL THE GAS PEDAL POPPED BACK UP AFTER ABOUT A MINUTE PINNED TO THE GROUND. THE SECOND TIME, I LUCKILY HAD SOMEONE W…

Look up ODI 10119774 at NHTSA ↗

ODI 10131171 · 51,200 mi

FAILURE OF ABS FEATURE / MALFUNCTION OF BRAKES AROUND 07/14/05 WHEN MY WIFE BRAKED WHILE DRIVING THE CAR ON THE HIGHWAY, THE BRAKES LOCKED AND THE CAR SKIDDED WITH THE REAR WHEELS PULLING OUT TOWARDS RIGHT. SHE WAS ABLE TO CONTROL THE CAR AS SHE WAS EXITING AND WAS DRIVING AT A LOW SPEED (<45 MPH) ON 7/23/05 WHILE I WAS DRIVING THE CAR, TO AVOID A CAR THAT WAS GETTING IN MY LANE (THE LEFT MOST LANE) I BRAKED HARD. THE SPEED OF THE CAR WAS ABOUT 65 MPH. THE BRAKES JUST LOCKED EVEN AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. THE CAR SKIDDED W…

Look up ODI 10131171 at NHTSA ↗

ODI 10318416 · 50,000 mi

TL*THE CONTACT OWNS A 2001 LEXUS IS300. WHILE ATTEMPTING TO MAKE A RIGHT TURN FROM A SERVICE ROAD ONTO A MAIN HIGHWAY THE CONTACT HAD HER FOOT ON THE BRAKE PEDAL WHILE WAITING TO MAKE A TURN. WHEN THE CONTACT SLOWLY REMOVED HER FOOT FROM THE BRAKE PEDAL AND SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL THERE WAS AN EXTREME INCREASE IN THE ENGINE RPMS. THE ENGINE ROARED LOUDLY AND IT ACCELERATED AT A RAPID RATE OF SPEED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE CONTACTS VEHICLE WAS PUSHED BACKWARDS FROM THE IMPACT OF THE …

Look up ODI 10318416 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

4 mentions · 3.3% of complaints

Median mileage: 19,300 mi (3 usable records).

ODI 10136215

DT: THE CONTACT OWNS A 2002 LEXUS IS300. THE CONTACT STATES THE VEHICLE STALLS AND WILL NOT ACCELERATE, THE CHECK ENGINE LIGHT WILL COME ON EITHER ON THE HIGHWAY OR ON OFF ROADS. THE VEHICLE WILL STALL AT DECELERATING OR ACCELERATING. THE ONLY WARNING PRIOR TO THIS FAILURE IS THE CHECK ENGINE LIGHT COMING ON. THIS OCCURS AT VARIOUS SPEEDS. THE ENGINE WILL RESTART USUALLY IMMEDIATELY AFTER THE FAILURE. IT HAPPENED ABOUT 100-150 TIMES. THE CAR HAS BEEN TO THE DEALERSHIP ABOUT 10 TIMES WITHIN THE LAST YEAR. THE DEALERSHIP HAS ATTEMPTED TO REPAIR …

Look up ODI 10136215 at NHTSA ↗

ODI 10543309 · 48,600 mi

I SPECIAL ORDERED A 2003 LEXUS IS 300 IN 2002 IN WHICH WAITED 2 MONTHS FOR ITS ARRIVAL. THERE HAS BEEN SEVERAL RECALLS WITH COMPONENTS ON MY CAR BUT LEXUS SELECTED JUST A FEW TO SEND LETTERS TO. INITIALLY, THE DASHBOARD WAS MANUFACTURE WITH DEFECTIVE MATERIAL AND LEXUS CORPORATION REFUSED TO TAKE CARE OF IT. I AM STILL WORKING ON THIS ISSUE THEN THERE IS THE SENSOR2 BANK1 WHICH MY TRAC OFF BLINKING AND CHECK ENGINE LIGHT STAYS ON. THE SCARY THINGS IS WITH THE SENSOR ISSUE THE CAR WILL STOP RUNNING WITHOUT ANY WARNING. DRIVING ON THE HIGHWAY 60…

Look up ODI 10543309 at NHTSA ↗

ODI 11492601 · 15,000 mi

The contact owns a 2018 Lexus IS300. The contact stated that while driving at an undisclosed speed, the vehicle felt sluggish. The contact then heard an abnormal cranking noise underneath the hood of the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. No warning lights were illuminated. The contact stated that she recorded the noise then took the vehicle back to the dealer; however, the dealer informed her that the fuel injectors might need to be replaced. The vehicle was repaired; however, while the acce…

Look up ODI 11492601 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 2.5% of complaints

Median mileage: 67,700 mi (3 usable records).

ODI 10147450 · 67,700 mi

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE JERKED AND PULLED TO THE RIGHT. THE PULLING PROGRESSIVELY GOT WORSE OVER THE COURSE OF A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE COTTER PIN CAME OUT OF THE CV BALL. *AK

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ODI 10839934 · 154,000 mi

TL* THE CONTACT OWNS A 2001 LEXUS IS 300. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. ALSO, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE AS THE VEHICLE JERKED WITHOUT WARNING. THE CONTACT ATTEMPTED TO ROLL DOWN THE FRONT DRIVER SIDE WINDOW AND IT FAILED TO ROLL BACK UP. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GLASS PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R…

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ODI 11327445 · 34,000 mi

I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W…

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Matching rule

Stalling or loss of power

3 mentions · 2.5% of complaints

Median mileage: 240 mi (1 usable records).

ODI 10136215

Look up ODI 10136215 at NHTSA ↗

ODI 11149541 · 240 mi

WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO …

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ODI 11340152

2018 LEXUS IS 300. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE TRYING TO MAKE A U-TURN. *LD *JS

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

1 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11096534

TAKATA RECALL EVERY TIME I DRIVE ON 60 AND ABOVE I SMELL GAS

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 0.8% of complaints

Median mileage: 85,000 mi (1 usable records).

ODI 10679445 · 85,000 mi

TL*THE CONTACT OWNS A 2003 LEXUS IS 300. THE CONTACT STATED THAT THE DASHBOARD AND CENTER CONSOLE WERE MELTING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 4/6/15*CN THE CONSUMER ALSO STATED THE POWER STEERING WAS LEAKING DUE TO A FAULTY RACK AND PINION. UPDATED 04/28/15*JB

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b