U.S. public vehicle records

2004 Lexus IS 300: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

19 owner complaints analyzed

0 distinct recall campaigns

56,700 mi median reported failure mileage

Scope: 2004 model year. Data updated: 2026-10-01 (October 1, 2026). 14 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 3 of 19 complaints (15.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	4	21.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure

Unknown Or Other

Vehicle Speed Control

Air Bags

Engine

Tires

Air Bags:Frontal

Electrical System

Structure: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Air Bags: 2; Engine: 2; Tires: 2; Air Bags:Frontal: 1; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 1

25,000 to 49,999 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2005

2006

2008

2010

2013

2014

2015

2016

2017

2018

2005: 2; 2006: 1; 2008: 4; 2010: 2; 2013: 1; 2014: 2; 2015: 2; 2016: 2; 2017: 1; 2018: 2

Pattern summary

Structure leads the component reports. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10109733 · 2005-01-19 (January 19, 2005)

WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVEN USING THE SNOW FEATURE TRACTION AND THIRD GEAR HE HAD NO CONTROL OF THE VEHICLE WHILE DRIVING LESS THAN 25 MPH. *TC

Owner-reported narrative. Look up ODI 10109733 at NHTSA ↗

Owner report 10135686 · 2005-09-07 (September 7, 2005)

ONE WEEKEND I CHECKED ON MY TIRE WEAR, AND NOTICE THE FRONT TIRES ON MY CAR WAS WEARING OUT UNEVENLY, LIKE THE ALIGNMENT WAS OFF, I BROUGHT IT TO THE LEXUS DEALER AND THEY TOLD ME IT WAS A NORMAL WEAR. THE LEXUS FACTORY TOLD ME IT IS HOW THE CAR IS SET UP. *JB

Owner-reported narrative. 15,000 miles reported. Look up ODI 10135686 at NHTSA ↗

Owner report 10172279 · 2006-10-31 (October 31, 2006)

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD WEAR TO ALLEVIATE THE SLIPPAGE WAS ATHLETIC SHOES, LIKE SNEAKERS, WHICH HAVE A RUBBER SOLE. *NM

Owner-reported narrative. Look up ODI 10172279 at NHTSA ↗

Owner report 10235052 · 2008-07-20 (July 20, 2008)

ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJO…

Owner-reported narrative. 40,000 miles reported. Look up ODI 10235052 at NHTSA ↗

Owner report 10237609 · 2008-08-10 (August 10, 2008)

FRONT WINDSHIELD CRACK WITH NO ROCKS HITTING IT ON THE BOTTOM MID PASSENGER SIDE. CRACKED ALL THE WAY TO THE BOTTOM MID DRIVER SIDE ABOUT 2FT LONG. ALSO STARTED TO CRACK FROM THE MID CORNER OF THE PASSENGER SIDE. ABOUT 6 INCHES LONG. I BELIEVE ITS DUE TO BODY FLEX STRESS THAT THE WINDSHIELD CRACKED.*TR

Owner-reported narrative. Look up ODI 10237609 at NHTSA ↗

Owner report 10241332 · 2008-09-08 (September 8, 2008)

TL*THE CONTACT OWNS A 2004 LEXUS IS 300. THE CONTACT EXPERIENCED TWO TIRE FAILURES, IN WHICH THEY SPONTANEOUSLY FLATTENED. SHE HAS LOW PROFILE CHROME-PLATED WHEELS. SHE TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND WAS INFORMED THAT THE INSIDE OF THE CHROME WHEELS WAS CORRODED AND DID NOT SEAL PROPERLY DURING INFLATION. AS A RESULT, AIR INEVITABLY LEAKED FROM THE TIRES. THE TECHNICIAN ALSO STATED THAT SHE NEEDED TO REPLACE ALL FOUR WHEELS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURREN…

Owner-reported narrative. 40,000 miles reported. Look up ODI 10241332 at NHTSA ↗

Owner report 10244204 · 2008-10-02 (October 2, 2008)

CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL IDLE. THE PROBLEM DID NOT RECUR. EXAMINATION BY A MECHANIC AT THE DEALERS SHOP FAILED TO IDENTIFY A COMPUTER FAULT OR OTHER CAUSE. THE CAR WAS RETURNED WITHOUT REPAIR. I AM NOT SATISFIED THAT A STUCK THROTTLE IS…

Owner-reported narrative. 58,400 miles reported. Look up ODI 10244204 at NHTSA ↗

Owner report 10318066 · 2010-03-09 (March 9, 2010)

ON THE MORNING OF DECEMBER 22, 2009, AT APPROXIMATELY 6:30 AM, ON THE NORTHBOUND ON RAMP TO I-25 AT CASTLE PINES NORTH, CASTLE ROCK, CO MY 2004 LEXUS IS 300 ACCELERATED OUT OF CONTROL. STOMPING THE BRAKES HARD DID NOT STOP THE ACCELERATION. THE ONLY THING GOING THROUGH MY MIND AT THE TIME BESIDES STOPPING THE CAR, WAS THE FAMILY OF FOUR IN CALIFORNIA THAT DIED IN A RENTED LEXUS THAT ACCELERATED OUT OF CONTROL. I WAS ABOUT AT THE END OF THE ON RAMP, AND I KNEW I COULD NOT MERGE ONTO I-25, WHEN STANDING ON THE BRAKES STOPPED THE ACCELERATION, AN…

Owner-reported narrative. Look up ODI 10318066 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

19 unique complaints in this selection. Analysis snapshot: 2026-10-01.

73.7%Usable mileage14 / 19 records

100.0%Valid incident date19 / 19 records

100.0%Valid filing date19 / 19 records

100.0%Ordered incident and filing dates19 / 19 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2016	2017	2018	2019	2020	2021	2022
Unknown Or Other	00.0% No examples available for this selection.	150.0% ODI 11307418 · 25,000 mi IN ONE CALENDAR YEAR ALL 4 TIRES HAVE BEEN REPLACED. ONE BLEW OUT COMPLETELY AND THE LAST ONE WORE OUT UNEVENLY FROM THE INSIDE. CAR HAS BEEN DESIGNED AROUND TIRES AND ARE TOO SMALL FOR THE RIMS CAUSING THEM TO WEAR UNEVENLY. NEGATIVE CAMBER MAY ALSO HAVE INFLUENCED THE WEAR. THE TIRE THAT BLEW OUT WAS WHILE I WAS DRIVING ON A MAJOR HIGHWAY Look up ODI 11307418 at NHTSA ↗	116.7% ODI 11460066 I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where. Look up ODI 11460066 at NHTSA ↗	457.1% ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	00.0% No examples available for this selection.	233.3% ODI 11154859 · 7,000 mi DRIVING ON 285 EAST IN ATLANTA GA 11/29/2018 WHEN MY LEXUS IS 300 SUNROOF EXPLODED. ALL WINDOWS WERE CLOSED TEMPERATURE WAS 37 DEGREES. IT SOUND LIKE A GUN WENT OFF. GLASS FELL FROM THE ROOF AND PIECE OF THE GLASS WENT IN MY LEFT EYE. I MADE APPOINTMENT FOR THE EYE DOCTOR FOR 11/30/2018 Look up ODI 11154859 at NHTSA ↗	114.3% ODI 11493797 2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR. Look up ODI 11493797 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Suspension	00.0% No examples available for this selection.	150.0% ODI 11184546 · 2,500 mi SINCE THE PURCHASE OF THIS VEHICLE ON MARCH 25, 2017, TWO ALIGNMENTS HAVE BEEN DONE TO THIS VEHICLE. WAS TOLD BY THE SERVICE CENTER THAT THIS KIND OF VEHICLE IN THIS PARTICULAR MODEL NEEDS ALIGNMENTS AT 5K MILES, THAT WOULD BE AT LEAST TWICE A YEAR. I WAS NOT INFORM OF THIS INFORMATION. HAD I KNOWN THIS REQUIREMENT, I WOULD NOT HAVE PURCHASE THIS VEHICLE. ALSO, ACCORDING TO THE LEXUS MANUAL, IF THE STEERING WHEEL STEER TO THE LEFT AND/OR RIGHT IT IS NOT NORMAL AND RECOMMEND TO GET AN ALIGNMENT DONE. IN MY CASE, THE STEERING WHEEL SEEMS FIN… Look up ODI 11184546 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11327445 · 34,000 mi I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W… Look up ODI 11327445 at NHTSA ↗	150.0% ODI 11527863 The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended ti… Look up ODI 11527863 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Tires	133.3% ODI 11256476 · 31,300 mi TL* THE CONTACT OWNS A 2016 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TURANZA ALL SEASON TIRES, SIZE: 225/40/R18 (NA). WHILE THE CONTACT WAS PERFORMING A ROUTINE OIL CHANGE ON THE VEHICLE, HE NOTICED THAT THE INSIDE OF THE DRIVER AND PASSENGER SIDE FRONT TIRE TREADS WERE WORN DOWN. DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511) STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR, AND THE TIRES BECAME WORN DOWN QUICKLY. THE CONTACT WAS INFORMED THAT HE WOULD GET LESS THAN 15,000 MILES ON THE TIRES. THE TIRES WERE NOT CHANGED. ONE YEAR LATER, WHILE PER… Look up ODI 11256476 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	228.6% ODI 11231267 · 2,000 mi PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS A… Look up ODI 11231267 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11149541 · 240 mi WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO … Look up ODI 11149541 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11493859 The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wr… Look up ODI 11493859 at NHTSA ↗	1100.0% ODI 11496172 Unknown. Clicking sound coming from the passenger side of engine compartment by the vacuum pump. It occurs on cold starts and with the vehicle under load. I have video evidence of the sound. Not sure if it’s related but my breaks sometimes feel like they are not gripping as much Look up ODI 11496172 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11492444 Airbags failed to deploy after the car went thru a brick wall at 35 miles per hour. Front impact crash. Car fax report reflects no prior accident. Vehicle was still under warranty & had the “auto nation 162 point check” June 2020 by Tampa Florida by Lexis of Tampa. NOT a single air bag deployed. Look up ODI 11492444 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure	Too few reports for a range	40,618 mi	2 (sparse)	ODI 10605452 · 55,000 mi MY 2004 LEXUS IS 300 HAS A MELTING DASHBOARD. THE DASHBOARD HAS BECOME STICKY TO THE TOUCH AND LEAVES MARKS WHEN YOU TOUCH IT. TR Look up ODI 10605452 at NHTSA ↗ ODI 10618323 · 26,236 mi THE DASH BOARD IS MELTING SINCE 2007, LEXUS DID NOT DO ANY MORE THAN CHANGE PASSENGER AIR BAG COVER THAT AFTER A WILE STARTER MELTING AGAIN, THEY BLAME AT SUN EXPOSURE, THE CAR IS ALWAYS IN THE GARAGE AND IS USED VERY LITTLE TODAY THE MILEAGE IS 48,000, WE COMPLAINED TO LEXUS A LITTLE AFTER THE WARRANTY WAS OVER WITH NO RESULT. WE ARE AFRAID OF TOXICITY THAT CAN AFFECT OUR HEALTH WE EXPRESS THIS TO LEXUS AND THEY DISMISSED OUR CONCERN. TR Look up ODI 10618323 at NHTSA ↗
Unknown Or Other	Too few reports for a range	80,000 mi	3 (sparse)	ODI 10716726 · 80,000 mi THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE DASHBOARDS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE AND TOOK MY VEHICLE TO THE DEALER FOR INSPECTION. THE DECISION BY LEXUS CUSTOMER SERVICE IS THEY REFUSED TO APPROVE MY DASHBOARD DUE TO THE AGE OF THE VEHICLE. I'M ALSO WORRIED THAT THERE MIGHT BE CHEMICALS THAT CAN EF… Look up ODI 10716726 at NHTSA ↗ ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗ ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	46,464 mi	2 (sparse)	ODI 10244204 · 58,400 mi CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL IDLE. THE PROBLEM DID NOT RECUR. EXAMINATION BY A MECHANIC AT THE DEALERS SHOP FAILED TO IDENTIFY A COMPUTER FAULT OR OTHER CAUSE. THE CAR WAS RETURNED WITHOUT REPAIR. I AM NOT SATISFIED THAT A STUCK THROTTLE IS… Look up ODI 10244204 at NHTSA ↗ ODI 10326417 · 34,527 mi TLTHE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, BUT SHE DID NOT RECEIVE A COPY. THE VEHICLE WAS REPAIRED AT THE INSURANCE COMPANIES EXPENSE. THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS 34,527. UPDATED 06/03/10.JB Look up ODI 10326417 at NHTSA ↗
Air Bags	Too few reports for a range	86,500 mi	2 (sparse)	ODI 10909787 · 123,000 mi DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN. Look up ODI 10909787 at NHTSA ↗ ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗
Engine	Too few reports for a range	115,000 mi	2 (sparse)	ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗ ODI 11097278 · 100,000 mi ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR CO.COMMUNITY TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THE UNSAFE CONDITION THEY PUT ME IN. TOYOTA COMPANY SAYS THEY HAVE NO CONTROL OR SAY IN SERVICE PROBLEMS CREATED BY DEALERS. THE FIRST QUESTION THE 2ND REPAIR SERVICE ASK WAS THE CAR RUNNING ROUGH. I SAID NO IT JUST… Look up ODI 11097278 at NHTSA ↗
Tires	Too few reports for a range	91,000 mi	1 (sparse)	ODI 10521519 · 91,000 mi TL* THE CONTACT OWNS A 2004 LEXUS IS-300 EQUIPPED WITH NEXEN N-5000 TIRES (N.A), LINE SIZE 215/45/17. THE CONTACT STATED THAT HE NOTICED LARGE CIRCULAR CRACKS ON THE SIDEWALL OF THREE OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURING DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE ON THE VEHICLE WAS 91,000. THE FAILURE MILEAGE OF THE TIRES WAS 1… Look up ODI 10521519 at NHTSA ↗
Air Bags:Frontal	Too few reports for a range	40,000 mi	1 (sparse)	ODI 10235052 · 40,000 mi ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJO… Look up ODI 10235052 at NHTSA ↗
Electrical System	Too few reports for a range	253,000 mi	1 (sparse)	ODI 11128695 · 253,000 mi THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TOWED FOR REPAIR. Look up ODI 11128695 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 1 complaints · 2022: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	0	1	1
2022	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	1	0	0
2022	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Structure	Unknown Or Other	Vehicle Speed Control	Air Bags	Engine	Tires	Air Bags:Frontal	Electrical System
Structure	—	0	0	0	0	0	0	0
Unknown Or Other	0	—	0	1 ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗	1 ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗	0	0	0
Vehicle Speed Control	0	0	—	0	0	0	0	0
Air Bags	0	1 ODI 10965795 · 50,000 mi STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP. Look up ODI 10965795 at NHTSA ↗	0	—	0	0	0	0
Engine	0	1 ODI 10924569 · 130,000 mi THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE … Look up ODI 10924569 at NHTSA ↗	0	0	—	0	0	0
Tires	0	0	0	0	0	—	0	0
Air Bags:Frontal	0	0	0	0	0	0	—	0
Electrical System	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Brake response concerns

2 mentions · 10.5% of complaints

Median mileage: 46,464 mi (2 usable records).

ODI 10244204 · 58,400 mi

Look up ODI 10244204 at NHTSA ↗

ODI 10326417 · 34,527 mi

TL*THE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, BUT SHE DID NOT RECEIVE A COPY. THE VEHICLE WAS REPAIRED AT THE INSURANCE COMPANIES EXPENSE. THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS 34,527. UPDATED 06/03/10.*JB

Look up ODI 10326417 at NHTSA ↗

Matching rule