U.S. public vehicle records

Mercedes-Benz C350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

120 owner complaints analyzed

11 distinct recall campaigns

64,000 mi median reported failure mileage

Scope: 2010 to 2017 model years. Data updated: 2026-10-01 (October 1, 2026). 35 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 79 of 120 complaints (65.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	8	6.7%
Braking behavior	7	5.8%
Fuel system concerns	5	4.2%
Electrical and battery issues	4	3.3%
Transmission and shifting	1	0.8%
Engine operation	1	0.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

Fuel/Propulsion System

Unknown Or Other

Electrical System

Engine

Power Train

Service Brakes

Steering

Air Bags: 79; Fuel/Propulsion System: 8; Unknown Or Other: 8; Electrical System: 6; Engine: 6; Power Train: 6; Service Brakes: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 4; 25,000 to 49,999: 7; 50,000 to 74,999: 13; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (13). 85 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2015: 1; 2017: 39; 2018: 23; 2019: 28; 2020: 9; 2021: 2; 2022: 5; 2023: 6; 2024: 3; 2025: 2; 2026: 2

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 8 complaint narratives. Braking behavior appears in 7 complaint narratives. Fuel system concerns appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10948777 · 2017-02-01 (February 1, 2017)

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET.

Owner-reported narrative. 99,060 miles reported. Look up ODI 10948777 at NHTSA ↗

Owner report 11010328 · 2017-07-24 (July 24, 2017)

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Owner-reported narrative. 90,000 miles reported. Look up ODI 11010328 at NHTSA ↗

Owner report 11063724 · 2018-01-19 (January 19, 2018)

ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN…

Owner-reported narrative. 107,000 miles reported. Look up ODI 11063724 at NHTSA ↗

Owner report 11240567 · 2019-07-30 (July 30, 2019)

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S I…

Owner-reported narrative. 160,000 miles reported. Look up ODI 11240567 at NHTSA ↗

Owner report 11010408 · 2017-07-24 (July 24, 2017)

FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER.

Owner-reported narrative. 69,000 miles reported. Look up ODI 11010408 at NHTSA ↗

Owner report 11150330 · 2018-11-09 (November 9, 2018)

WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456.

Owner-reported narrative. 68,000 miles reported. Look up ODI 11150330 at NHTSA ↗

Owner report 11054431 · 2017-12-13 (December 13, 2017)

WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT …

Owner-reported narrative. 82,000 miles reported. Look up ODI 11054431 at NHTSA ↗

Owner report 11162877 · 2018-12-21 (December 21, 2018)

FUEL LEEK UNDER SEAT PASSENGER SIDE AS WELL STRONG SMELL COMING FROM EVERYWHERE WHEN THE GAS THANK IS FILLED AT THE GAS STATION.I CALLED THE MBUSA FOR HELP WITH THIS PROBLEM AND THEY REFOCUSED TO HELP .THIS IS BEEN UNGOING PROBLEM WITH THE MERCEDES AS I HAD SAME PROBLEM WITH MY 2007 S550 AS WELL MY 2007 E350 .THIS TIME I'M EXTREMELY SCARED ,IF THIS PROBLEM THAT I HAVE WITH MY CAR IT'S GOING TO CAUSE THE HEALTH DAMAGE TO ME AND MY FAMILY , AND EVERY TIME I OPEN MY GARAGE DOOR IN THE MORNING I'M AFRAID THE ELECTRICAL LIGHT OR MOTOR WOULD SPARK AN…

Owner-reported narrative. 100 miles reported. Look up ODI 11162877 at NHTSA ↗

Owner report 11546837 · 2023-09-27 (September 27, 2023)

I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected my ability to focus on driving safely. Yes my vehicle has been inspected by the manufacturer and the problem has been reproduced by my local Mercedes Benz dealer. There were no warning lamps or messages prior to the failure. After a few weeks of dri…

Owner-reported narrative. Look up ODI 11546837 at NHTSA ↗

Owner report 11509683 · 2023-03-01 (March 1, 2023)

The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T…

Owner-reported narrative. 67,000 miles reported. Look up ODI 11509683 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2010

2011

2012

2013

2014

2015

2017

2010: 4; 2011: 4; 2012: 5; 2013: 6; 2014: 4; 2015: 4; 2017: 0

First model yearSecond model year

Year-by-year records

Mercedes-Benz C350 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2010	18	4	Not available
2011	26	4	0
2012	35	5	+1
2013	21	6	+1
2014	13	4	-2
2015	6	4	0
2017	1	0	Not available

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

120 unique complaints in this selection. Analysis snapshot: 2026-10-01.

29.2%Usable mileage35 / 120 records

100.0%Valid incident date120 / 120 records

100.0%Valid filing date120 / 120 records

100.0%Ordered incident and filing dates120 / 120 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2017
Air Bags	1055.6% ODI 10947830 RECALLED PARTS ARE STILL NOT AVAILABLE. Look up ODI 10947830 at NHTSA ↗	1661.5% ODI 10968809 · 48,000 mi I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING. Look up ODI 10968809 at NHTSA ↗	2777.1% ODI 11003901 HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE Look up ODI 11003901 at NHTSA ↗	1571.4% ODI 11040215 TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SCHUMACHER EUROPEAN, 18530 N. SCOTTSDALE ROAD, PHOENIX, AZ 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO… Look up ODI 11040215 at NHTSA ↗	861.5% ODI 11044289 TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH. Look up ODI 11044289 at NHTSA ↗	350.0% ODI 11100269 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ WARWICK IN WARWICK, RI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. Look up ODI 11100269 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	15.6% ODI 11010408 · 69,000 mi FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER. Look up ODI 11010408 at NHTSA ↗	415.4% ODI 11150330 · 68,000 mi WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456. Look up ODI 11150330 at NHTSA ↗	25.7% ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	211.1% ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	415.4% ODI 11002719 HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER Look up ODI 11002719 at NHTSA ↗	12.9% ODI 11056293 I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT. Look up ODI 11056293 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11572703 My car has been identified as having the subframe corrosion issue and is on the list by date and model, but Mercedes Benz will not honor the warranty because my car's VIN is not on their list. Look up ODI 11572703 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	211.1% ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗	13.8% ODI 11054431 · 82,000 mi WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT … Look up ODI 11054431 at NHTSA ↗	12.9% ODI 11221084 · 47,000 mi THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP Look up ODI 11221084 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11045192 THE WIRES TO THE OUTSIDE LIGHT FIXTURES ARE MELTING. THE EXTERIOR LIGHT BULBS ARE MELTING INTO THE SOCKETS AND THE LIGHT ASSEMBLY MUST BE REPLACED IN THEIR ENTIRETY. THIS OCCURRED MULTIPLE TIMES ON 3 DIFFERENT LIGHT ASSEMBLIES: SPRING 2013, SPRING 2016 AND NOVEMBER 2017. Look up ODI 11045192 at NHTSA ↗
Engine	15.6% ODI 10676862 · 65,321 mi BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR Look up ODI 10676862 at NHTSA ↗	00.0% No examples available for this selection.	25.7% ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗	14.8% ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗	00.0% No examples available for this selection.	233.3% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	15.6% ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	00.0% No examples available for this selection.	12.9% ODI 11509103 My car’s left side rear subframe is cracked due to corrosion. I started hearing a weird noise a week ago, and my car suddenly veered to the left side when I pressed the brake. I almost crashed my car because the car moved to the left of the yellow line on the road. I searched about this issue on Google and found that many C-Class owners (W204 generation) are experiencing the same issue due to the design flaws/defects by Mercedes-Benz. Now I have to pay up to $10,000 for the repair that is due to a defective part. In other countries like the UK … Look up ODI 11509103 at NHTSA ↗	29.5% ODI 11269094 · 39,251 mi TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. WHILE DRIVING OVER 60 MPH, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE PAST 30 MPH. IN ADDITION, THE ENGINE, EPS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI 49546, [phone removed]) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT REPLICATE THE … Look up ODI 11269094 at NHTSA ↗	17.7% ODI 11546837 I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected my ability to focus on driving safely. Yes my vehicle has been inspected by the manufacturer and the problem has been reproduced by my local Mercedes Benz dealer. There were no warning lamps or messages prior to the failure. After a few weeks of dri… Look up ODI 11546837 at NHTSA ↗	116.7% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	211.1% ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	00.0% No examples available for this selection.	12.9% ODI 11761115 Brake line corrosion issues, related and reported along with the sub-frame assembly corrosion. After getting the sub-frame repaired XXX, corrosion and deformation of the tie rods and control arms caused vibration and noise at speed, and while cornering. Repaired XXX and vehicle inspection discovered no leaks in the corroded brake lines. After this repair, brake fluid warning light appeared. Very costly repair done at the MB dealership, in [XXX]. This is a common defective issue associated with the corrosion of the subframe, and should be atta… Look up ODI 11761115 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 11514058 2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced . The vehicle was repaired at a estimated cost of $2,900. The approximate failure mileage was 100,000. we were advised that the car is a hazard to drive until repaired. We have requested the dealer to turnover the failed parts for our inspection and use Look up ODI 11514058 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	211.1% ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	14.8% ODI 11424101 AFTER OWNING A CPO,FOR ABOUT5 YEARS. RECENTLY THE TILT/ MECHANISM FAILED TO OPERATE. I TOOK IT TO DEALER AND WITHOUT ANY TOOLS IN HIS HANDS HE FIXED IT.ABOUT 6MONTHS IT WORKED FINE,THEN IT STOPPED.I TOOK IT BACK TO DEALER AND THE ADVISOR THAT FIXED IT IS NO LONGER WORKING THERE,NOBODY ELSE HAD EVER HEARD OF THIS METHOD?I'M NOT DREAMING HE GAVE ME HIS CARD AFTERWARDS,SO HE DOES EXIST.. Look up ODI 11424101 at NHTSA ↗	17.7% ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	49,750–102,250 mi	62,000 mi	10	ODI 10994943 · 115,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED A MINOR CONCUSSION AND HAD FOUR LOOSE TEETH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 115,000. Look up ODI 10994943 at NHTSA ↗ ODI 11240567 · 160,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S I… Look up ODI 11240567 at NHTSA ↗ ODI 11384577 · 180,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT Y… Look up ODI 11384577 at NHTSA ↗
Fuel/Propulsion System	32,250–70,450 mi	68,000 mi	7	ODI 11010408 · 69,000 mi FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER. Look up ODI 11010408 at NHTSA ↗ ODI 11150330 · 68,000 mi WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456. Look up ODI 11150330 at NHTSA ↗ ODI 11162877 · 100 mi FUEL LEEK UNDER SEAT PASSENGER SIDE AS WELL STRONG SMELL COMING FROM EVERYWHERE WHEN THE GAS THANK IS FILLED AT THE GAS STATION.I CALLED THE MBUSA FOR HELP WITH THIS PROBLEM AND THEY REFOCUSED TO HELP .THIS IS BEEN UNGOING PROBLEM WITH THE MERCEDES AS I HAD SAME PROBLEM WITH MY 2007 S550 AS WELL MY 2007 E350 .THIS TIME I'M EXTREMELY SCARED ,IF THIS PROBLEM THAT I HAVE WITH MY CAR IT'S GOING TO CAUSE THE HEALTH DAMAGE TO ME AND MY FAMILY , AND EVERY TIME I OPEN MY GARAGE DOOR IN THE MORNING I'M AFRAID THE ELECTRICAL LIGHT OR MOTOR WOULD SPARK AN… Look up ODI 11162877 at NHTSA ↗
Unknown Or Other	Too few reports for a range	53,000 mi	4 (sparse)	ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗ ODI 11082418 · 76,000 mi SUDDEN HUGE CAR FIRE WITH LOUD EXPLOSIONS. THE WHOLE FRONT OF THE CAR GOT TOTALLY BURNED DOWN. THE CAR WAS PARKED IN THE FRONT OF THE STORE WITH ENGINE RUNNING. Look up ODI 11082418 at NHTSA ↗ ODI 11085047 · 25,000 mi INTERIOR TRIM HAS BEEN COMING OFF FOR 2 YEARS CRAP CONSTRUCTION Look up ODI 11085047 at NHTSA ↗
Electrical System	43,000–82,000 mi	47,000 mi	5	ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗ ODI 11054431 · 82,000 mi WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT … Look up ODI 11054431 at NHTSA ↗
Engine	17,500–65,321 mi	55,000 mi	5	ODI 10676862 · 65,321 mi BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR Look up ODI 10676862 at NHTSA ↗ ODI 11233775 · 55,000 mi KNOWN FAULT OF RATTLING NOISE AFTER ENGINE START FOR SEVERAL SECONDS 07-16-2013 ENGINE 276, ENGINE 278, ENGINE 157 TOPIC NUMBER VERSION DESIGN GROUP DATE VALIDITY REASON FOR CHANGE Look up ODI 11233775 at NHTSA ↗ ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗
Power Train	Too few reports for a range	53,126 mi	4 (sparse)	ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗ ODI 11269094 · 39,251 mi TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. WHILE DRIVING OVER 60 MPH, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE PAST 30 MPH. IN ADDITION, THE ENGINE, EPS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI 49546, [phone removed]) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT REPLICATE THE … Look up ODI 11269094 at NHTSA ↗ ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗
Service Brakes	Too few reports for a range	98,500 mi	2 (sparse)	ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗ ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗
Steering	Too few reports for a range	43,000 mi	3 (sparse)	ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗ ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11683642 · 64,000 mi The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the cost of the repair. The approximate failure mileage was 64,000. Look up ODI 11683642 at NHTSA ↗
2025-09	1	None	ODI 11687278 · 129,000 mi The contact owns a 2013 Mercedes-Benz C-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact became aware of an abnormal rattling sound. The vehicle was driven to the shoulder of the road and turned off. While the vehicle was started, the contact became aware of an abnormal rattling sound. In addition, the check engine and the check coolant warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with an oil leak, and that oil… Look up ODI 11687278 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11709762 · 60,000 mi The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driver’s side interior door latch detached. The contact had to reach through the front driver’s side window to open the front driver's side door using the exterior door handle. No warning lights were illuminated. The vehicle remained at the residence. A dealer was contacted and informed the contact that there was an unknown recall related to the failure; however, the VIN was not included in the recall. The vehicle was not diagnosed or rep… Look up ODI 11709762 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11761115 Brake line corrosion issues, related and reported along with the sub-frame assembly corrosion. After getting the sub-frame repaired XXX, corrosion and deformation of the tie rods and control arms caused vibration and noise at speed, and while cornering. Repaired XXX and vehicle inspection discovered no leaks in the corroded brake lines. After this repair, brake fluid warning light appeared. Very costly repair done at the MB dealership, in [XXX]. This is a common defective issue associated with the corrosion of the subframe, and should be atta… Look up ODI 11761115 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 2 complaints · 2017: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	0	0	2
2017	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	6	0	0
2017	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Fuel/Propulsion System	Unknown Or Other	Electrical System	Engine	Power Train	Service Brakes	Steering
Air Bags	—	0	1 ODI 11056293 I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT. Look up ODI 11056293 at NHTSA ↗	1 ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	0	0	0	1 ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗
Fuel/Propulsion System	0	—	0	1 ODI 11221084 · 47,000 mi THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP Look up ODI 11221084 at NHTSA ↗	2 ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗ ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	1 ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	0	0
Unknown Or Other	1 ODI 11056293 I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT. Look up ODI 11056293 at NHTSA ↗	0	—	0	0	0	1 ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	0
Electrical System	1 ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	1 ODI 11221084 · 47,000 mi THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP Look up ODI 11221084 at NHTSA ↗	0	—	0	0	0	3 ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗ ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗
Engine	0	2 ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗ ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	0	0	—	2 ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗ ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	0	0
Power Train	0	1 ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	0	0	2 ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗ ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	—	1 ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	0
Service Brakes	0	0	1 ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	0	0	1 ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	—	0
Steering	1 ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	0	0	3 ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗ ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 7.5% of complaints

Median mileage: 67,000 mi (7 usable records).

ODI 11384577 · 180,000 mi

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT Y…

Look up ODI 11384577 at NHTSA ↗

ODI 11174993 · 71,900 mi

I HAD A FUEL PUMP FLANGE CRACK AND LEAK FUEL WHEN TANK WAS FILLED. ALSO, THE CHECK ENGINE LIGHT THREW CODES RELATING TO SMALL LEAKS IN THE SYSTEM AND AS SUCH WOULDN'T PASS STATE INSPECTION. I HAD TO GET THESE FIXED -- BASICALLY BOTH SIDES (FUEL PUMP/FILTER/SENDING UNIT) AT THE COST OF ALMOST $1,000 AT A LOCAL SHOP. ALL VIN SEARCHES DIDN'T SHOW THAT MY CAR WAS UNDER RECALL FOR THE FUEL SYSTEM, HOWEVER I NOTICED THAT MANY OTHER MODELS IN YEAR 2011-2012 WERE UNDER RECALL: SEE NHTSA CAMPAIGN ID #12V557000. I BELIEVE THIS MODEL SHOULD BE INCLU…

Look up ODI 11174993 at NHTSA ↗

ODI 11479850 · 52,861 mi

The contact owns a 2011 Mercedes-Benz C350. The contact stated that upon approaching the vehicle, he noticed a strong fuel odor. The contact stated as he entered the vehicle, he could still smell the strong gasoline odor. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly and the fuel filter needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failur…

Look up ODI 11479850 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

4 mentions · 3.3% of complaints

Median mileage: 68,500 mi (4 usable records).

ODI 10948777 · 99,060 mi

Look up ODI 10948777 at NHTSA ↗

ODI 11010328 · 90,000 mi

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Look up ODI 11010328 at NHTSA ↗

ODI 11033479 · 43,000 mi

MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010.

Look up ODI 11033479 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

3 mentions · 2.5% of complaints

Median mileage: 69,000 mi (3 usable records).

ODI 11010408 · 69,000 mi

Look up ODI 11010408 at NHTSA ↗

ODI 11331485 · 75,980 mi

MY ENGINE LIGHT JEEP COMING ON WITH A P0456 CODE. REPLACE GAS CAP AND PURGE VALVE CONTROL LESS THEN YEAR AGO. HOWEVER I STILL SMELL GAS WHEN I FILL UP TANK. AFTER IT GOES DOWN TO 3/4 TANK I DON'T SMELL GAS. WHEN IT DROP BELOW HALF TANK THE ENGINE LIGHT COMES ON. SAME THING AS LAST YEAR NOW IT STARTING AGAIN IN JUNE 2020. ONLY HAVE 76000 MILES. DONT DRIVE THANK MUCH. GET SERVICE EVERY YEAR. THEY HAD RECALL FOR E350 BACK IN 2013 HOWEVER MB KEEP TELL ME ITS NOT MY VIN. I THINK THERE IS PROGRAM WITH THE C350 FOR 2011 MODEL TOO. THE LIGHT ALWAYS C…

Look up ODI 11331485 at NHTSA ↗

ODI 11617546 · 53,000 mi

The contact owns a 2012 Mercedes-Benz C350. The contact stated while the vehicle was parked, the contact noticed a strong smell of fuel around the exterior of the vehicle. In addition, the contact stated that while driving the vehicle, the fuel odor was extremely strong, and the contact could not wind the windows down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage w…

Look up ODI 11617546 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

2 mentions · 1.7% of complaints

Median mileage: 53,126 mi (2 usable records).

ODI 11269094 · 39,251 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. WHILE DRIVING OVER 60 MPH, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE PAST 30 MPH. IN ADDITION, THE ENGINE, EPS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI 49546, [phone removed]) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT REPLICATE THE …

Look up ODI 11269094 at NHTSA ↗

ODI 11509683 · 67,000 mi

Look up ODI 11509683 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 0.8% of complaints

Median mileage: 160,000 mi (1 usable records).

ODI 11240567 · 160,000 mi

Look up ODI 11240567 at NHTSA ↗

Matching rule

Hard or delayed shifting

1 mentions · 0.8% of complaints

Median mileage: 107,000 mi (1 usable records).

ODI 11063724 · 107,000 mi

Look up ODI 11063724 at NHTSA ↗

Matching rule