Auto Recall Watch
U.S. public vehicle records

2011 Mercedes-Benz C350: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

26 owner complaints analyzed

4 distinct recall campaigns

52,861 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 11 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 16 of 26 complaints (61.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns311.5%
Electrical and battery issues27.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
16
Fuel/Propulsion System
4
Unknown Or Other
4
Electrical System
1
Fuel System, Gasoline
1
Component breakdown data
CategoryCount
Air Bags16
Fuel/Propulsion System4
Unknown Or Other4
Electrical System1
Fuel System, Gasoline1

Air Bags: 16; Fuel/Propulsion System: 4; Unknown Or Other: 4; Electrical System: 1; Fuel System, Gasoline: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
4
50,000 to 74,999
3
75,000 to 99,999
3
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9994
50,000 to 74,9993
75,000 to 99,9993
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (4). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
11
2018
8
2019
4
2020
1
2022
2
Complaints over time data
CategoryCount
201711
20188
20194
20201
20222

2017: 11; 2018: 8; 2019: 4; 2020: 1; 2022: 2

Pattern summary

Air Bags leads the component reports. Fuel system concerns appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10968809 · 2017-03-27 (March 27, 2017)

I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

Owner-reported narrative. 48,000 miles reported. Look up ODI 10968809 at NHTSA ↗

Owner report 11002719 · 2017-07-02 (July 2, 2017)

HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER

Owner-reported narrative. Look up ODI 11002719 at NHTSA ↗

Owner report 11035412 · 2017-10-21 (October 21, 2017)

TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I

Owner-reported narrative. Look up ODI 11035412 at NHTSA ↗

Owner report 11041077 · 2017-10-30 (October 30, 2017)

TAKATA RECALL - MERCEDES HAS NOT REPLACED THE DEFECTIVE AIR BAGS

Owner-reported narrative. Look up ODI 11041077 at NHTSA ↗

Owner report 11043407 · 2017-11-05 (November 5, 2017)

TAKATA RECALL. I HAVE BEEN TRYING FOR OVER A YEAR TO GET THE AIRBAGS REPLACED. MY LOCAL DEALER , FORT MYERS MERCEDES - BENZ CONTINUALLY TELLS ME THEY DO NOT HAVE THE REPLACEMENT PARTS BUT THAT I SHOULD NOT DRIVE THE CAR. I HAVE NO CHOICE BUT TO DRIVE THE CAR AS THEY WON'T PROVIDE ME WITH A LOANER AND I CANNOT AFFORD TO RENT ANOTHER CAR WHILE MAKING PAYMENTS ON THIS CAR.

Owner-reported narrative. Look up ODI 11043407 at NHTSA ↗

Owner report 11044160 · 2017-11-07 (November 7, 2017)

TAKATA RECALL

Owner-reported narrative. Look up ODI 11044160 at NHTSA ↗

Owner report 11044980 · 2017-11-09 (November 9, 2017)

TAKATA RECALL, CAN'T GET THIS FIXED.

Owner-reported narrative. Look up ODI 11044980 at NHTSA ↗

Owner report 11045156 · 2017-11-10 (November 10, 2017)

TAKATA RECALL- STILL NOT REPLACED!

Owner-reported narrative. Look up ODI 11045156 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V177000 · Exterior Lighting:Tail Lights

Reported: 2014-04-11 (April 11, 2014)

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

Consequence: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.

NHTSA campaign record ↗
16V081000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-11 (February 11, 2016)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA campaign record ↗
16V363000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-26 (May 26, 2016)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗
19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

26 unique complaints in this selection. Analysis snapshot: 2026-10-01.

42.3%Usable mileage11 / 26 records
100.0%Valid incident date26 / 26 records
100.0%Valid filing date26 / 26 records
100.0%Ordered incident and filing dates26 / 26 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2010201120122013201420152017
Air Bags
1055.6%
ODI 10947830

RECALLED PARTS ARE STILL NOT AVAILABLE.

Look up ODI 10947830 at NHTSA ↗

1661.5%
ODI 10968809 · 48,000 mi

I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

Look up ODI 10968809 at NHTSA ↗

2777.1%
ODI 11003901

HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE

Look up ODI 11003901 at NHTSA ↗

1571.4%
ODI 11040215

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SCHUMACHER EUROPEAN, 18530 N. SCOTTSDALE ROAD, PHOENIX, AZ 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO…

Look up ODI 11040215 at NHTSA ↗

861.5%
ODI 11044289

TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.

Look up ODI 11044289 at NHTSA ↗

350.0%
ODI 11100269

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ WARWICK IN WARWICK, RI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Look up ODI 11100269 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel/Propulsion System
15.6%
ODI 11010408 · 69,000 mi

FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER.

Look up ODI 11010408 at NHTSA ↗

415.4%
ODI 11150330 · 68,000 mi

WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456.

Look up ODI 11150330 at NHTSA ↗

25.7%
ODI 11055113

MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?

Look up ODI 11055113 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 10948678 · 17,500 mi

WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR

Look up ODI 10948678 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
211.1%
ODI 11063724 · 107,000 mi

ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN…

Look up ODI 11063724 at NHTSA ↗

415.4%
ODI 11002719

HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER

Look up ODI 11002719 at NHTSA ↗

12.9%
ODI 11056293

I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT.

Look up ODI 11056293 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11572703

My car has been identified as having the subframe corrosion issue and is on the list by date and model, but Mercedes Benz will not honor the warranty because my car's VIN is not on their list.

Look up ODI 11572703 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
211.1%
ODI 10948777 · 99,060 mi

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET.

Look up ODI 10948777 at NHTSA ↗

13.8%
ODI 11054431 · 82,000 mi

WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT …

Look up ODI 11054431 at NHTSA ↗

12.9%
ODI 11221084 · 47,000 mi

THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP

Look up ODI 11221084 at NHTSA ↗

00.0%

No examples available for this selection.

17.7%
ODI 11056561 · 22,000 mi

STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT?

Look up ODI 11056561 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11045192

THE WIRES TO THE OUTSIDE LIGHT FIXTURES ARE MELTING. THE EXTERIOR LIGHT BULBS ARE MELTING INTO THE SOCKETS AND THE LIGHT ASSEMBLY MUST BE REPLACED IN THEIR ENTIRETY. THIS OCCURRED MULTIPLE TIMES ON 3 DIFFERENT LIGHT ASSEMBLIES: SPRING 2013, SPRING 2016 AND NOVEMBER 2017.

Look up ODI 11045192 at NHTSA ↗

Engine
15.6%
ODI 10676862 · 65,321 mi

BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR

Look up ODI 10676862 at NHTSA ↗

00.0%

No examples available for this selection.

25.7%
ODI 11055113

MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?

Look up ODI 11055113 at NHTSA ↗

14.8%
ODI 11509683 · 67,000 mi

The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T…

Look up ODI 11509683 at NHTSA ↗

00.0%

No examples available for this selection.

233.3%
ODI 10948678 · 17,500 mi

WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR

Look up ODI 10948678 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
15.6%
ODI 11010328 · 90,000 mi

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Look up ODI 11010328 at NHTSA ↗

00.0%

No examples available for this selection.

12.9%
ODI 11509103

My car’s left side rear subframe is cracked due to corrosion. I started hearing a weird noise a week ago, and my car suddenly veered to the left side when I pressed the brake. I almost crashed my car because the car moved to the left of the yellow line on the road. I searched about this issue on Google and found that many C-Class owners (W204 generation) are experiencing the same issue due to the design flaws/defects by Mercedes-Benz. Now I have to pay up to $10,000 for the repair that is due to a defective part. In other countries like the UK …

Look up ODI 11509103 at NHTSA ↗

29.5%
ODI 11269094 · 39,251 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. WHILE DRIVING OVER 60 MPH, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE PAST 30 MPH. IN ADDITION, THE ENGINE, EPS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI 49546, [phone removed]) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT REPLICATE THE …

Look up ODI 11269094 at NHTSA ↗

17.7%
ODI 11546837

I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected my ability to focus on driving safely. Yes my vehicle has been inspected by the manufacturer and the problem has been reproduced by my local Mercedes Benz dealer. There were no warning lamps or messages prior to the failure. After a few weeks of dri…

Look up ODI 11546837 at NHTSA ↗

116.7%
ODI 10948678 · 17,500 mi

WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR

Look up ODI 10948678 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
211.1%
ODI 11010328 · 90,000 mi

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Look up ODI 11010328 at NHTSA ↗

00.0%

No examples available for this selection.

12.9%
ODI 11761115

Brake line corrosion issues, related and reported along with the sub-frame assembly corrosion. After getting the sub-frame repaired XXX, corrosion and deformation of the tie rods and control arms caused vibration and noise at speed, and while cornering. Repaired XXX and vehicle inspection discovered no leaks in the corroded brake lines. After this repair, brake fluid warning light appeared. Very costly repair done at the MB dealership, in [XXX]. This is a common defective issue associated with the corrosion of the subframe, and should be atta…

Look up ODI 11761115 at NHTSA ↗

00.0%

No examples available for this selection.

17.7%
ODI 11514058

2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced . The vehicle was repaired at a estimated cost of $2,900. The approximate failure mileage was 100,000. we were advised that the car is a hazard to drive until repaired. We have requested the dealer to turnover the failed parts for our inspection and use

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
211.1%
ODI 10948777 · 99,060 mi

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.8%
ODI 11424101

AFTER OWNING A CPO,FOR ABOUT5 YEARS. RECENTLY THE TILT/ MECHANISM FAILED TO OPERATE. I TOOK IT TO DEALER AND WITHOUT ANY TOOLS IN HIS HANDS HE FIXED IT.ABOUT 6MONTHS IT WORKED FINE,THEN IT STOPPED.I TOOK IT BACK TO DEALER AND THE ADVISOR THAT FIXED IT IS NO LONGER WORKING THERE,NOBODY ELSE HAD EVER HEARD OF THIS METHOD?I'M NOT DREAMING HE GAVE ME HIS CARD AFTERWARDS,SO HE DOES EXIST..

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17.7%
ODI 11056561 · 22,000 mi

STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT?

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range39,500 mi2 (sparse)
ODI 10968809 · 48,000 mi

I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

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ODI 11047277 · 31,000 mi

I RECEIVED A RECALL NOTICE A LONG TIME AGO (AS MUCH AS 2 YEARS OR MORE?). I KEEP CHECKING WITH THE DEALER ONLY TO BE TOLD THEY HAVEN'T RECEIVED REPLACEMENT AIRBAGS. I DON'T LIKE THE SAFETY IMPLICATIONS AS WELL AS THE POSSIBLE IMPACT ON THE VALUE OF MY CAR. WHAT CAN BE DONE TO EXPEDITE REPLACEMENT?

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Fuel/Propulsion SystemToo few reports for a range69,950 mi4 (sparse)
ODI 11150330 · 68,000 mi

WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456.

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ODI 11162877 · 100 mi

FUEL LEEK UNDER SEAT PASSENGER SIDE AS WELL STRONG SMELL COMING FROM EVERYWHERE WHEN THE GAS THANK IS FILLED AT THE GAS STATION.I CALLED THE MBUSA FOR HELP WITH THIS PROBLEM AND THEY REFOCUSED TO HELP .THIS IS BEEN UNGOING PROBLEM WITH THE MERCEDES AS I HAD SAME PROBLEM WITH MY 2007 S550 AS WELL MY 2007 E350 .THIS TIME I'M EXTREMELY SCARED ,IF THIS PROBLEM THAT I HAVE WITH MY CAR IT'S GOING TO CAUSE THE HEALTH DAMAGE TO ME AND MY FAMILY , AND EVERY TIME I OPEN MY GARAGE DOOR IN THE MORNING I'M AFRAID THE ELECTRICAL LIGHT OR MOTOR WOULD SPARK AN…

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ODI 11174993 · 71,900 mi

I HAD A FUEL PUMP FLANGE CRACK AND LEAK FUEL WHEN TANK WAS FILLED. ALSO, THE CHECK ENGINE LIGHT THREW CODES RELATING TO SMALL LEAKS IN THE SYSTEM AND AS SUCH WOULDN'T PASS STATE INSPECTION. I HAD TO GET THESE FIXED -- BASICALLY BOTH SIDES (FUEL PUMP/FILTER/SENDING UNIT) AT THE COST OF ALMOST $1,000 AT A LOCAL SHOP. ALL VIN SEARCHES DIDN'T SHOW THAT MY CAR WAS UNDER RECALL FOR THE FUEL SYSTEM, HOWEVER I NOTICED THAT MANY OTHER MODELS IN YEAR 2011-2012 WERE UNDER RECALL: SEE NHTSA CAMPAIGN ID #12V557000. I BELIEVE THIS MODEL SHOULD BE INCLU…

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Unknown Or OtherToo few reports for a range30,000 mi3 (sparse)
ODI 11082418 · 76,000 mi

SUDDEN HUGE CAR FIRE WITH LOUD EXPLOSIONS. THE WHOLE FRONT OF THE CAR GOT TOTALLY BURNED DOWN. THE CAR WAS PARKED IN THE FRONT OF THE STORE WITH ENGINE RUNNING.

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ODI 11085047 · 25,000 mi

INTERIOR TRIM HAS BEEN COMING OFF FOR 2 YEARS CRAP CONSTRUCTION

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ODI 11163097 · 30,000 mi

TAKATA RECALL. I HAVE CONTACTED MERCEDES BENZ OF NAPLES AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM IN.

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Electrical SystemToo few reports for a range82,000 mi1 (sparse)
ODI 11054431 · 82,000 mi

WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT …

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Fuel System, GasolineToo few reports for a range52,861 mi1 (sparse)
ODI 11479850 · 52,861 mi

The contact owns a 2011 Mercedes-Benz C350. The contact stated that upon approaching the vehicle, he noticed a strong fuel odor. The contact stated as he entered the vehicle, he could still smell the strong gasoline odor. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly and the fuel filter needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failur…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2015: 2 complaints · 2017: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2015002
2017111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2015600
2017100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsFuel/Propulsion SystemUnknown Or OtherElectrical SystemFuel System, Gasoline
Air Bags—0000
Fuel/Propulsion System0—000
Unknown Or Other00—00
Electrical System000—0
Fuel System, Gasoline0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Warning lights and dashboard alerts

2 mentions · 7.7% of complaints

Median mileage: 62,381 mi (2 usable records).

ODI 11174993 · 71,900 mi

I HAD A FUEL PUMP FLANGE CRACK AND LEAK FUEL WHEN TANK WAS FILLED. ALSO, THE CHECK ENGINE LIGHT THREW CODES RELATING TO SMALL LEAKS IN THE SYSTEM AND AS SUCH WOULDN'T PASS STATE INSPECTION. I HAD TO GET THESE FIXED -- BASICALLY BOTH SIDES (FUEL PUMP/FILTER/SENDING UNIT) AT THE COST OF ALMOST $1,000 AT A LOCAL SHOP. ALL VIN SEARCHES DIDN'T SHOW THAT MY CAR WAS UNDER RECALL FOR THE FUEL SYSTEM, HOWEVER I NOTICED THAT MANY OTHER MODELS IN YEAR 2011-2012 WERE UNDER RECALL: SEE NHTSA CAMPAIGN ID #12V557000. I BELIEVE THIS MODEL SHOULD BE INCLU…

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ODI 11479850 · 52,861 mi

The contact owns a 2011 Mercedes-Benz C350. The contact stated that upon approaching the vehicle, he noticed a strong fuel odor. The contact stated as he entered the vehicle, he could still smell the strong gasoline odor. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly and the fuel filter needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failur…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

1 mentions · 3.8% of complaints

Median mileage: 75,980 mi (1 usable records).

ODI 11331485 · 75,980 mi

MY ENGINE LIGHT JEEP COMING ON WITH A P0456 CODE. REPLACE GAS CAP AND PURGE VALVE CONTROL LESS THEN YEAR AGO. HOWEVER I STILL SMELL GAS WHEN I FILL UP TANK. AFTER IT GOES DOWN TO 3/4 TANK I DON'T SMELL GAS. WHEN IT DROP BELOW HALF TANK THE ENGINE LIGHT COMES ON. SAME THING AS LAST YEAR NOW IT STARTING AGAIN IN JUNE 2020. ONLY HAVE 76000 MILES. DONT DRIVE THANK MUCH. GET SERVICE EVERY YEAR. THEY HAD RECALL FOR E350 BACK IN 2013 HOWEVER MB KEEP TELL ME ITS NOT MY VIN. I THINK THERE IS PROGRAM WITH THE C350 FOR 2011 MODEL TOO. THE LIGHT ALWAYS C…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b