U.S. public vehicle records

2010 Mercedes-Benz C350: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

18 owner complaints analyzed

4 distinct recall campaigns

99,060 mi median reported failure mileage

Scope: 2010 model year. Data updated: 2026-10-01 (October 1, 2026). 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 10 of 18 complaints (55.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	3	16.7%
Braking behavior	2	11.1%
Fuel system concerns	1	5.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

Electrical System

Service Brakes

Steering

Unknown Or Other

Engine

Fuel/Propulsion System

Power Train

Air Bags: 10; Electrical System: 2; Service Brakes: 2; Steering: 2; Unknown Or Other: 2; Engine: 1; Fuel/Propulsion System: 1; Power Train: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (2). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015

2017

2018

2019

2020

2023

2015: 1; 2017: 10; 2018: 2; 2019: 2; 2020: 1; 2023: 2

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10676862 · 2015-01-21 (January 21, 2015)

BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR

Owner-reported narrative. 65,321 miles reported. Look up ODI 10676862 at NHTSA ↗

Owner report 10947830 · 2017-01-26 (January 26, 2017)

RECALLED PARTS ARE STILL NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10947830 at NHTSA ↗

Owner report 10948777 · 2017-02-01 (February 1, 2017)

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET.

Owner-reported narrative. 99,060 miles reported. Look up ODI 10948777 at NHTSA ↗

Owner report 10994943 · 2017-06-13 (June 13, 2017)

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED A MINOR CONCUSSION AND HAD FOUR LOOSE TEETH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 115,000.

Owner-reported narrative. 115,000 miles reported. Look up ODI 10994943 at NHTSA ↗

Owner report 11010328 · 2017-07-24 (July 24, 2017)

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Owner-reported narrative. 90,000 miles reported. Look up ODI 11010328 at NHTSA ↗

Owner report 11010408 · 2017-07-24 (July 24, 2017)

FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER.

Owner-reported narrative. 69,000 miles reported. Look up ODI 11010408 at NHTSA ↗

Owner report 11033479 · 2017-10-15 (October 15, 2017)

MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010.

Owner-reported narrative. 43,000 miles reported. Look up ODI 11033479 at NHTSA ↗

Owner report 11043050 · 2017-11-03 (November 3, 2017)

CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TA…

Owner-reported narrative. Look up ODI 11043050 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V177000 · Exterior Lighting:Tail Lights

Reported: 2014-04-11 (April 11, 2014)

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

Consequence: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.

NHTSA campaign record ↗

16V081000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-11 (February 11, 2016)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA campaign record ↗

16V363000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-26 (May 26, 2016)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗

19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

18 unique complaints in this selection. Analysis snapshot: 2026-10-01.

50.0%Usable mileage9 / 18 records

100.0%Valid incident date18 / 18 records

100.0%Valid filing date18 / 18 records

100.0%Ordered incident and filing dates18 / 18 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2017
Air Bags	1055.6% ODI 10947830 RECALLED PARTS ARE STILL NOT AVAILABLE. Look up ODI 10947830 at NHTSA ↗	1661.5% ODI 10968809 · 48,000 mi I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING. Look up ODI 10968809 at NHTSA ↗	2777.1% ODI 11003901 HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE Look up ODI 11003901 at NHTSA ↗	1571.4% ODI 11040215 TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SCHUMACHER EUROPEAN, 18530 N. SCOTTSDALE ROAD, PHOENIX, AZ 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO… Look up ODI 11040215 at NHTSA ↗	861.5% ODI 11044289 TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH. Look up ODI 11044289 at NHTSA ↗	350.0% ODI 11100269 TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ WARWICK IN WARWICK, RI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. Look up ODI 11100269 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	15.6% ODI 11010408 · 69,000 mi FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER. Look up ODI 11010408 at NHTSA ↗	415.4% ODI 11150330 · 68,000 mi WHEN FUEL TANK IS ABOUT 75%-100% FULL, THE CAR WILL SMELL HEAVILY OF GASOLINE INSIDE AND AROUND THE REAR OF THE VEHICLE. UPON INSPECTION, FUEL PUMP COVER/CAP SEEMS TO BE CRACKED AND LEAKING FUEL. ENGINE CODE P0456. Look up ODI 11150330 at NHTSA ↗	25.7% ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	211.1% ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	415.4% ODI 11002719 HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER Look up ODI 11002719 at NHTSA ↗	12.9% ODI 11056293 I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT. Look up ODI 11056293 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11572703 My car has been identified as having the subframe corrosion issue and is on the list by date and model, but Mercedes Benz will not honor the warranty because my car's VIN is not on their list. Look up ODI 11572703 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	211.1% ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗	13.8% ODI 11054431 · 82,000 mi WE HAVE THE RECALL AND I AM SORRY I DO NOT HAVE THE NUMBER WHERE THE WIRING HARNESS TO THE TAIL LAMPS COULD MELT CATCHING FIRE CAUSING THE REAR LAMP TO GO OUT. MINE HAS DONE SO. MY WIFE DRIVES 35 MILES 1 WAY TO WORK EACH DAY AND BECAUSE IT WAS AT NIGHT WHEN THIS HAPPENED I HAD TO GO OUT ON I-64 WHICH IS A 70MPH INTERSTATE HIGHWAY AND DO A TEMP FIX SO SEE COULD GET HOME. I HAVE CONTACTED THE DEALER WHICH AT TIME PARTS WERE NOT AVAILED AND THE DEALER WAS TO CONTACT ME WHEN THEY RE AVAILED, WHICH THE YOUNG LADY EVEN WHEN THEY SENT OUT THE CONTACT … Look up ODI 11054431 at NHTSA ↗	12.9% ODI 11221084 · 47,000 mi THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP Look up ODI 11221084 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11045192 THE WIRES TO THE OUTSIDE LIGHT FIXTURES ARE MELTING. THE EXTERIOR LIGHT BULBS ARE MELTING INTO THE SOCKETS AND THE LIGHT ASSEMBLY MUST BE REPLACED IN THEIR ENTIRETY. THIS OCCURRED MULTIPLE TIMES ON 3 DIFFERENT LIGHT ASSEMBLIES: SPRING 2013, SPRING 2016 AND NOVEMBER 2017. Look up ODI 11045192 at NHTSA ↗
Engine	15.6% ODI 10676862 · 65,321 mi BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR Look up ODI 10676862 at NHTSA ↗	00.0% No examples available for this selection.	25.7% ODI 11055113 MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE? Look up ODI 11055113 at NHTSA ↗	14.8% ODI 11509683 · 67,000 mi The contact owns a 2013 Mercedes-Benz C350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the valve cover gasket and various other unknown components needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic however, the failure could not be duplicated. T… Look up ODI 11509683 at NHTSA ↗	00.0% No examples available for this selection.	233.3% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	15.6% ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	00.0% No examples available for this selection.	12.9% ODI 11509103 My car’s left side rear subframe is cracked due to corrosion. I started hearing a weird noise a week ago, and my car suddenly veered to the left side when I pressed the brake. I almost crashed my car because the car moved to the left of the yellow line on the road. I searched about this issue on Google and found that many C-Class owners (W204 generation) are experiencing the same issue due to the design flaws/defects by Mercedes-Benz. Now I have to pay up to $10,000 for the repair that is due to a defective part. In other countries like the UK … Look up ODI 11509103 at NHTSA ↗	29.5% ODI 11269094 · 39,251 mi TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. WHILE DRIVING OVER 60 MPH, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE PAST 30 MPH. IN ADDITION, THE ENGINE, EPS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI 49546, [phone removed]) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT REPLICATE THE … Look up ODI 11269094 at NHTSA ↗	17.7% ODI 11546837 I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected my ability to focus on driving safely. Yes my vehicle has been inspected by the manufacturer and the problem has been reproduced by my local Mercedes Benz dealer. There were no warning lamps or messages prior to the failure. After a few weeks of dri… Look up ODI 11546837 at NHTSA ↗	116.7% ODI 10948678 · 17,500 mi WHILE DRIVING, THE CAR LOSES THROTTLE AND THE ENGINE DOES NOT FUNCTION AT ALL. THE FOLLOWING ERROR SHOWS ON THE DASH: "INOPERATIVE SEE OPERATOR'S MANUAL". WHEN THIS HAPPENS, YOUR ONLY CHOICE IS TO COAST TO A SAFE PLACE. AFTER RESTARTING THE CAR, IT WILL FUNCTION FOR A SHORT TIME, ONLY TO REOCCUR. THIS OBVIOUSLY CAN BE DEADLY IF YOU CANNOT GET OFF THE HIGHWAY BEFORE THE CAR COMES TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS. *TR Look up ODI 10948678 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	211.1% ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	00.0% No examples available for this selection.	12.9% ODI 11761115 Brake line corrosion issues, related and reported along with the sub-frame assembly corrosion. After getting the sub-frame repaired XXX, corrosion and deformation of the tie rods and control arms caused vibration and noise at speed, and while cornering. Repaired XXX and vehicle inspection discovered no leaks in the corroded brake lines. After this repair, brake fluid warning light appeared. Very costly repair done at the MB dealership, in [XXX]. This is a common defective issue associated with the corrosion of the subframe, and should be atta… Look up ODI 11761115 at NHTSA ↗	00.0% No examples available for this selection.	17.7% ODI 11514058 2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced . The vehicle was repaired at a estimated cost of $2,900. The approximate failure mileage was 100,000. we were advised that the car is a hazard to drive until repaired. We have requested the dealer to turnover the failed parts for our inspection and use Look up ODI 11514058 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	211.1% ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	14.8% ODI 11424101 AFTER OWNING A CPO,FOR ABOUT5 YEARS. RECENTLY THE TILT/ MECHANISM FAILED TO OPERATE. I TOOK IT TO DEALER AND WITHOUT ANY TOOLS IN HIS HANDS HE FIXED IT.ABOUT 6MONTHS IT WORKED FINE,THEN IT STOPPED.I TOOK IT BACK TO DEALER AND THE ADVISOR THAT FIXED IT IS NO LONGER WORKING THERE,NOBODY ELSE HAD EVER HEARD OF THIS METHOD?I'M NOT DREAMING HE GAVE ME HIS CARD AFTERWARDS,SO HE DOES EXIST.. Look up ODI 11424101 at NHTSA ↗	17.7% ODI 11056561 · 22,000 mi STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT? Look up ODI 11056561 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	Too few reports for a range	160,000 mi	3 (sparse)	ODI 10994943 · 115,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED A MINOR CONCUSSION AND HAD FOUR LOOSE TEETH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 115,000. Look up ODI 10994943 at NHTSA ↗ ODI 11240567 · 160,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S I… Look up ODI 11240567 at NHTSA ↗ ODI 11384577 · 180,000 mi TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT Y… Look up ODI 11384577 at NHTSA ↗
Electrical System	Too few reports for a range	71,030 mi	2 (sparse)	ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗
Service Brakes	Too few reports for a range	98,500 mi	2 (sparse)	ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗ ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗
Steering	Too few reports for a range	71,030 mi	2 (sparse)	ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗
Unknown Or Other	Too few reports for a range	107,000 mi	1 (sparse)	ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗
Engine	Too few reports for a range	65,321 mi	1 (sparse)	ODI 10676862 · 65,321 mi BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR Look up ODI 10676862 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	69,000 mi	1 (sparse)	ODI 11010408 · 69,000 mi FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER. Look up ODI 11010408 at NHTSA ↗
Power Train	Too few reports for a range	90,000 mi	1 (sparse)	ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 2 complaints · 2017: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	0	0	2
2017	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	6	0	0
2017	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Electrical System	Service Brakes	Steering	Unknown Or Other	Engine	Fuel/Propulsion System	Power Train
Air Bags	—	0	0	0	0	0	0	0
Electrical System	0	—	0	2 ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗	0	0	0	0
Service Brakes	0	0	—	0	1 ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	0	0	1 ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗
Steering	0	2 ODI 10948777 · 99,060 mi THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET. Look up ODI 10948777 at NHTSA ↗ ODI 11033479 · 43,000 mi MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010. Look up ODI 11033479 at NHTSA ↗	0	—	0	0	0	0
Unknown Or Other	0	0	1 ODI 11063724 · 107,000 mi ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN… Look up ODI 11063724 at NHTSA ↗	0	—	0	0	0
Engine	0	0	0	0	0	—	0	0
Fuel/Propulsion System	0	0	0	0	0	0	—	0
Power Train	0	0	1 ODI 11010328 · 90,000 mi VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR. Look up ODI 11010328 at NHTSA ↗	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Steering assistance concerns

3 mentions · 16.7% of complaints

Median mileage: 90,000 mi (3 usable records).

ODI 10948777 · 99,060 mi

Look up ODI 10948777 at NHTSA ↗

ODI 11010328 · 90,000 mi

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

Look up ODI 11010328 at NHTSA ↗

ODI 11033479 · 43,000 mi

Look up ODI 11033479 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

1 mentions · 5.6% of complaints

Median mileage: 160,000 mi (1 usable records).

ODI 11240567 · 160,000 mi

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S I…

Look up ODI 11240567 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

1 mentions · 5.6% of complaints

Median mileage: 69,000 mi (1 usable records).

ODI 11010408 · 69,000 mi

Look up ODI 11010408 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

1 mentions · 5.6% of complaints

Median mileage: 107,000 mi (1 usable records).

ODI 11063724 · 107,000 mi

ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AN…

Look up ODI 11063724 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

1 mentions · 5.6% of complaints

Median mileage: 180,000 mi (1 usable records).

ODI 11384577 · 180,000 mi

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT Y…

Look up ODI 11384577 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b