| Electrical System | 1453.8%ODI 11233002 · 20 miCOMMAND CONTROL UNIT IS FAULTY AFFECTING NAVIGATION, VOICE CONTROL, BLUETOOTH, AND VEHICLE APPS. ISSUE WAS PRESENT AT THE TIME OF PURCHASE AND SERVICE TECHNICIANS HAVE BEEN WORKING ON THE ISSUES FOR OVER A MONTH. ISSUES ARE PRESENT WHEN BOTH STATIONARY AND DRIVING. MAY AFFECT OTHER ELECTRICAL AND DRIVING SYSTEMS. Look up ODI 11233002 at NHTSA ↗ | 853.3%ODI 11384271 · 230 miTHE 48V BATTERY AFTER DRIVING NEW VEHICLE ONLY 230 MILES GOES DEAD. THE AUTO WILL NOT START AND CANNOT BE JUMP STARTED. RESULT IS BEING STRANDED ROADSIDE. REQUIRED A TOW. MERCEDES SAYS DEAD BATTERY (BRAND NEW) NEEDS TO BE REPLACED. BATTERY WENT DEAD ON DECEMBER 10. DEALER TELLS ME NO BATTERIES ARE AVAILABLE IN THE US. A BATTERY IS PROMISED FOR DELIVERY FROM GERMANY ON OR ABOUT JANUARY 11, 2021. Look up ODI 11384271 at NHTSA ↗ | 321.4%ODI 11483261While driving at highway speed, 48V system malfunction warning light illuminated, then vehicle coolant/overheat light. Vehicle lost all power, or possible entered a "limp" mode, and I was able to coast to a stop. Turned off vehicle. Checked underhood. No obvious overheating or leaks or other problems. Vehicle immediately restarted and has run fine since. This occurred in March 2022 with about 3500 miles on vehicle. Now has about 7500 miles. No further occurrence. I have not had the vehicle examined by the dealer. Look up ODI 11483261 at NHTSA ↗ | 114.3%ODI 11528964I am like many other Mercedes GLE 450 owners, having breakdowns related to the "48V and 12V" battery malfunction issue that Mercedes has been dealing with for the last couple of years. My brand new car (less than 4,000 miles) has broken down twice, leaving me stranded with no power waiting on a flat bed tow to a dealership. The vehicle gives warning messages about the 48V and 12V batteries and then loses power immediately. Once I was stranded in the middle of the road, the other time I was able to get to the shoulder before the car completel… Look up ODI 11528964 at NHTSA ↗ | 220.0%ODI 11671574On [XXX] the power lock system in my Mercedes auto locked itself with my key and phone inside the vehicle on a hot day with a baby secured in a rear car seat. I did not lock the vehicle or touch the door handle lock. This vehicle is designed to never lock with a key inside. Obviously, this was a life threatening situation as our area was experiencing record heat. Since my phone was also locked inside, I couldn't call for help & had to find a stranger to lend me a phone. Immediately after I took care of the baby & had help, I reported the incide… Look up ODI 11671574 at NHTSA ↗ |
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| Engine | 934.6%ODI 11352040 · 4,900 miDRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T… Look up ODI 11352040 at NHTSA ↗ | 746.7%ODI 11424125 · 3,000 miThe contact owns a 2021 Mercedes-Benz GLE450. The contact stated while driving at various speeds the vehicle loss motive power. The 48V battery malfunction and coolant hot turn-off vehicle message were displayed on the instrument panel. The battery indicator warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with a software issue. The contact was informed that the software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The appro… Look up ODI 11424125 at NHTSA ↗ | 750.0%ODI 11466374 · 3,535 miThe contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535. Look up ODI 11466374 at NHTSA ↗ | 342.9%ODI 11511088For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning Look up ODI 11511088 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 415.4%ODI 114762131. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE. Look up ODI 11476213 at NHTSA ↗ | 320.0%ODI 11442064On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29. Look up ODI 11442064 at NHTSA ↗ | 321.4%ODI 11475118A safety recall from May 2022 has not been completed. This is an over the internet update to the sim in the car that should have been completed automatically by now. Look up ODI 11475118 at NHTSA ↗ | 114.3%ODI 11623271On [XXX] Safelite attempted to repair a chip in my windshield but the repair was unsuccessful due to the size of the chip and it ran across the windshield from the top middle to the passenger side. I contacted my insurance company, USAA, and Safelite to get the windshield replaced and was informed there was a nationwide backlog in windshields for these vehicles, a 2023 Mercedes Benz GLE450 SUV 4Matic. Since then, I have called multiple MB dealerships, as well as USAA and Safelite on several occasions and each time, was told I am on a list of ow… Look up ODI 11623271 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Vehicle Speed Control | 726.9%ODI 11352040 · 4,900 miDRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T… Look up ODI 11352040 at NHTSA ↗ | 16.7%ODI 11536714Driving down a multi-lane highway at 70 mph, a 48V battery malfunction warning goes off as well as the yellow check engine light. A few seconds later a ‘coolant’ error alert pops up. SUV loses acceleration with power dropping from 70 mph to 55 mph to 35 mph. Another message displayed on screen warning me to “Pull over and turn the engine off.” Narrowly missing being hit from the back, I was able to coast to an upcoming exit into a store’s parking lot before the car stalled completely. Look up ODI 11536714 at NHTSA ↗ | 17.1%ODI 11559494Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t… Look up ODI 11559494 at NHTSA ↗ | 114.3%ODI 11588071After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week. Look up ODI 11588071 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 00.0%No examples available for this selection. | 213.3%ODI 11442064On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29. Look up ODI 11442064 at NHTSA ↗ | 00.0%No examples available for this selection. | 457.1%ODI 11511088For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning Look up ODI 11511088 at NHTSA ↗ | 110.0%ODI 11686212The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi… Look up ODI 11686212 at NHTSA ↗ |
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| Forward Collision Avoidance: Automatic Emergency Braking | 00.0%No examples available for this selection. | 16.7%ODI 11590839Currently unavailable camera view restricted” The message went away but I’ve noticed it appearing more often Look up ODI 11590839 at NHTSA ↗ | 17.1%ODI 11731569See attached document for complaint. Look up ODI 11731569 at NHTSA ↗ | 00.0%No examples available for this selection. | 220.0%ODI 11686212The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi… Look up ODI 11686212 at NHTSA ↗ |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.1%ODI 11559494Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t… Look up ODI 11559494 at NHTSA ↗ | 114.3%ODI 11541807Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue. Look up ODI 11541807 at NHTSA ↗ | 110.0%ODI 11593307The throttle pedal assembly is supposed to be bolted to the floor. Two studs are sticking up from the floor and the throttle pedal assembly fits over the two 6 mm studs. Two nuts might have been installed at the factory, but now they are no where to be found. The whole throttle pedal assembly is off the two studs and tilted sideways and very unstable. As the throttle can not be controlled by the driver, the vehicle is unsafe to operate. Look up ODI 11593307 at NHTSA ↗ |
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| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.1%ODI 11466374 · 3,535 miThe contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535. Look up ODI 11466374 at NHTSA ↗ | 00.0%No examples available for this selection. | 220.0%ODI 11607755Every time I apply the brake pedal, it pops, like it’s going to either brake off or it’s loose somewhere. Every single time. Look up ODI 11607755 at NHTSA ↗ |
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