Auto Recall Watch
U.S. public vehicle records

2012 Mercedes-Benz ML350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

3 distinct recall campaigns

48,500 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 44 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 21 of 65 complaints (32.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1218.5%
Fuel system concerns1116.9%
Steering behavior812.3%
Braking behavior710.8%
Electrical and battery issues57.7%
Transmission and shifting34.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
21
Fuel/Propulsion System
12
Electrical System
11
Exterior Lighting
9
Steering
7
Power Train
6
Fuel System, Gasoline
3
Lane Departure: Blind Spot Detection
3
Component breakdown data
CategoryCount
Engine21
Fuel/Propulsion System12
Electrical System11
Exterior Lighting9
Steering7
Power Train6
Fuel System, Gasoline3
Lane Departure: Blind Spot Detection3

Engine: 21; Fuel/Propulsion System: 12; Electrical System: 11; Exterior Lighting: 9; Steering: 7; Power Train: 6; Fuel System, Gasoline: 3; Lane Departure: Blind Spot Detection: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
16
25,000 to 49,999
7
50,000 to 74,999
7
75,000 to 99,999
8
100,000 to 149,999
6
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00016
25,000 to 49,9997
50,000 to 74,9997
75,000 to 99,9998
100,000 to 149,9996
150,000 and above0

Under 25,000: 16; 25,000 to 49,999: 7; 50,000 to 74,999: 7; 75,000 to 99,999: 8; 100,000 to 149,999: 6; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (16). 21 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
4
2013
8
2014
3
2015
4
2016
4
2017
4
2018
4
2019
6
2020
1
2021
3
2022
3
2023
8
2024
9
2025
2
2026
2
Complaints over time data
CategoryCount
20124
20138
20143
20154
20164
20174
20184
20196
20201
20213
20223
20238
20249
20252
20262

2012: 4; 2013: 8; 2014: 3; 2015: 4; 2016: 4; 2017: 4; 2018: 4; 2019: 6; 2020: 1; 2021: 3; 2022: 3; 2023: 8; 2024: 9; 2025: 2; 2026: 2

Pattern summary

Engine leads the component reports. Engine operation appears in 12 complaint narratives. Fuel system concerns appears in 11 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10502622 · 2013-03-13 (March 13, 2013)

I HAD THIS CAR FOR OVER AN YEAR AND STARTED TO HAVE RANDOM STALLING PROBLEM WHEN STOPS AT TRAFFIC LIGHT. IT HAS HAPPENED 3 TIMES IN THE PAST YEAR AND CALLED THE MB DEALER. THEY SAID THEY COULDN'T FIND THE PROBLEM DUE TO NO ERROR CODE WAS GENERATED. SO THEY DON'T FIX IT. I GOOGLE ON THE WEBSITE AND SAW A LOT OF POSTING REGARDS OF THIS ISSUE ON THE MBWORLD.ORG I STRONGLY FEEL THIS IS A SERIOUS SAFETY ISSUE. SUDDEN STALLING CAN CAUSE A CAR ACCIDENTS. *TR

Owner-reported narrative. 9,000 miles reported. Look up ODI 10502622 at NHTSA ↗

Owner report 10510348 · 2013-05-02 (May 2, 2013)

THE VEHICLE STALLED AFTER THE FIRST WEEK OF PICKING UP A BRAND NEW VEHICLE AT A TRAFFIC LIGHT. DEALER REPLACED HIGH PRESSURE FUEL PUMP, BUT THE VEHICLE CONTINUED TO STALL ON MANY DIFFERENT SUBSEQUENT OCCASIONS RANDOMLY. THERE WERE A FEW TIMES THAT THE CAR DIED REPEATEDLY ON CONSECUTIVE DAYS. DEALER WAS UNABLE TO DIAGNOSE THE EXACT PROBLEM SINCE IT OCCURS RANDOMLY, AND MERCEDES WAS UNABLE TO PROVIDE ANY RESOLUTION TO REMEDY STALLING ISSUE. DEALER MENTIONED THAT MERCEDES HEADQUARTER AWARE OF THE SYMPTOMS BUT HAS NO FIX IN THE MEAN TIME. ALTHOU…

Owner-reported narrative. 200 miles reported. Look up ODI 10510348 at NHTSA ↗

Owner report 10693748 · 2015-03-11 (March 11, 2015)

MY ML350 IS OVER OVER 71000, NO WARRANTY. I NOTICED THAT IT HAS BEEN STALLED SEVERAL TIMES TILL INCIDENT. LAST TUESDAY, SUDDENLY CAR ENGINE STOPPED IN THE USPS PARKING LOTS, MIDDLE OF DRIVEWAY, NO MOVING. IT WAS AROUND 6PM, I CALLED ROAD SERVICE AND FIRST GUY CAME WHO DIDN'T KNOW ABOUT MB, AND 2ND GUY SAID IT MIGHT BE OUT OF GAS. I FILLED UP FULL ONE DAY BEFORE, SO TANK WAS NOT EMPTY. 2ND GUY DIDN'T KNOW EXACT REASON, AND NEEDED TO TOW. MY CAR HAS BEEN TOWED TO DEALER LATE NIGHT. NEXT DAY, I CALLED DEALER BUT THEY DIDN'T KNOW WHAT IS A PROBLE…

Owner-reported narrative. 71,958 miles reported. Look up ODI 10693748 at NHTSA ↗

Owner report 10523508 · 2013-07-07 (July 7, 2013)

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

Owner-reported narrative. 7,845 miles reported. Look up ODI 10523508 at NHTSA ↗

Owner report 10542743 · 2013-09-09 (September 9, 2013)

WHILE TRAVELING AT 55MPH THE STEERING SUDDENLY FELT VERY STIFF AND HARD TO MOVE. HAD TO APPLY BRAKES WHEN IT SEEMED I COULDN'T NEGOTIATE A CURVE IN THE ROAD. THE STEERING RETURNED TO NORMAL SHORTLY AFTER APPLYING THE BRAKES. THE STEERING PROBLEM OCCURRED AGAIN IN A LOCAL SHOPPING CENTER PARKING LOT AT SLOW SPEED. RETURNED THE CAR TO THE DEALER SERVICE CENTER. THEY PERFORMED A SOFTWARE UPDATE AND STATED THEY COULDN'T FIND ANY PROBLEMS WITH THE STEERING. WITHIN 3 DAYS THE PROBLEM REAPPEARED AT SLOW SPEED WHILE STEERING THROUGH BARRIERS ENTE…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10542743 at NHTSA ↗

Owner report 10500510 · 2013-02-26 (February 26, 2013)

DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS ON THE OTHER SIDE OF THE CIRCULAR DRIVE OF THE CON…

Owner-reported narrative. 14,017 miles reported. Look up ODI 10500510 at NHTSA ↗

Owner report 10501076 · 2013-03-02 (March 2, 2013)

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

Owner-reported narrative. 21,200 miles reported. Look up ODI 10501076 at NHTSA ↗

Owner report 10897188 · 2016-08-19 (August 19, 2016)

MY VEHICLE CAME WITH ERROR MESSAGE "FRONT LEFT SRS MALFUNCTION SERVICE REQUIRED". DEALER CLAIMS THAT THE AIR BAG MIGHT NOT DEPLOY. LEFT IT FOR SERVICE. EL CABLE, CABLE CONNECTORS AND LOCKING MECHANISM WERE REPLACED. LOOKS LIKE THE ELECTRICAL CABLES WERE DAMAGED/DEFECTIVE IN THE MECHANISM. BEING A CAR WITH NO MORE THAN 4 YEARS AND UNDER 43000 MILES, IT IS CLEAR THAT THE PARTS REPLACED WERE DUE TO MANUFACTURING DEFECTS. FURTHER THIS PROBLEM HAS NOTHING TO DO WITH REGULAR VEHICLE MAINTENANCE. I DO NOT KNOW THE IMPACT WHICH IT WOULD CAUSE IF NOT SE…

Owner-reported narrative. 43,000 miles reported. Look up ODI 10897188 at NHTSA ↗

Owner report 11196639 · 2019-04-16 (April 16, 2019)

THIS CAR'S TRANSMISSION WENT OUT AT 70,000 MILES (2015), WHICH IS WAY TOO EARLY. DRIVING WHEN THE TRANSMISSION BEGAN TO ACT UP WAS VERY DANGEROUS AND POTENTIALLY AS IT LOST POWER COULD HAVE CAUSED COLLISION. I REPLACED TRANSMISSION FOR $14,000 AND THEN THE TRANSMISSION WENT OUT FOR A SECOND TIME (2019). CAUSING THE SAME SAFETY CONCERNS AS IT LOST POWER. THIS TIME I WAS NOT STUPID ENOUGH TO FIX IT AND WILL NOT BE BUYING A MERCEDES EVER AGAIN.

Owner-reported narrative. 70,000 miles reported. Look up ODI 11196639 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

65 unique complaints in this selection. Analysis snapshot: 2026-10-02.

67.7%Usable mileage44 / 65 records
100.0%Valid incident date65 / 65 records
100.0%Valid filing date65 / 65 records
100.0%Ordered incident and filing dates65 / 65 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015
Air Bags
6766.3%
ODI 10456346 · 60,071 mi

WHEN MAKING A LEFT HAND TURN ON CITY ROAD, APROX 25MPH THE PASSENGER HEADREST SRS SYSTEM MALFUNCTIONED AND SPRUNG OPEN HITTING PASSENGER IN BACK OF HEAD CAUSING NECK INJURY. *TR

Look up ODI 10456346 at NHTSA ↗

5953.2%
ODI 10496117

WE PURCHASED A NEW MERCEDES ML 350 IN OCTOBER OF 2011, IN THE PAST YEAR IT HAS HAD THREE AIRBAG FAILURES. EACH TIME THE DIAGNOSTICS SYSTEM ALERTS AN AIRBAG FAILURE WE HAVE IT REPLACED BY THE DEALERSHIP, BUT I HAVE LOST ALL CONFIDENCE IN THE VEHICLES SAFETY EQUIPMENT. WILL THESE AIRBAGS ACTUALLY OPERATE IN THE EVENT OF A COLLISION? *TR

Look up ODI 10496117 at NHTSA ↗

23.1%
ODI 10897188 · 43,000 mi

MY VEHICLE CAME WITH ERROR MESSAGE "FRONT LEFT SRS MALFUNCTION SERVICE REQUIRED". DEALER CLAIMS THAT THE AIR BAG MIGHT NOT DEPLOY. LEFT IT FOR SERVICE. EL CABLE, CABLE CONNECTORS AND LOCKING MECHANISM WERE REPLACED. LOOKS LIKE THE ELECTRICAL CABLES WERE DAMAGED/DEFECTIVE IN THE MECHANISM. BEING A CAR WITH NO MORE THAN 4 YEARS AND UNDER 43000 MILES, IT IS CLEAR THAT THE PARTS REPLACED WERE DUE TO MANUFACTURING DEFECTS. FURTHER THIS PROBLEM HAS NOTHING TO DO WITH REGULAR VEHICLE MAINTENANCE. I DO NOT KNOW THE IMPACT WHICH IT WOULD CAUSE IF NOT SE…

Look up ODI 10897188 at NHTSA ↗

35.4%
ODI 10928673 · 51,000 mi

WHILE TRAVELING ON THE INTERSTATE MY ML 350 MERCEDES BENZ WAS STRUCK BY ANOTHER VEHICLE. I WAS TRAVELING THE SPEED LIMIT OF 70 MILES PER HOUR WHEN A CAR PASSING ME LOST CONTROL OF HIS VEHICLE AND STRUCK ME. THE IMPACT WAS ON THE DRIVERS SIDE OF THE CAR ON THE REAR WHEEL. THE IMPACT PUSHED MY SUV TO THE RIGHT. UPON IMPACT, THE REAR WHEEL ON THE PASSENGER SIDE BROKE, SNAPPED IN HALF AND THE FLEW AWAY CAUSING MY ML350 TO ROLL FIVE OR SIX TIMES BEFORE COMING TO REST JUST INCHES FROM ON COMING TRAFFIC TRAVELING EAST BOUND ON THE OTHER SIDE OF THE ME…

Look up ODI 10928673 at NHTSA ↗

34.4%
ODI 10950309 · 36,000 mi

I WAS IN A COLLISION IN WHICH I REAR ENDED ANOTHER SUV. THE SPEED CONTROL DID NOT ENABLE AND I HIT THE OTHER VEHICLE HARD ENOUGH TO CAUSE $20,000 WORTH OF DAMAGE TO MY CAR. I BELIEVE THE CAR BRAKING RESPONSE WAS SLOW AND THE AIRBAG SHOULD HAVE DEPLOYED IN A CRASH THAT SIGNIFICANT, BUT IT DID NOT.

Look up ODI 10950309 at NHTSA ↗

35.8%
ODI 11129683 · 2 mi

I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.

Look up ODI 11129683 at NHTSA ↗

Engine
55.0%
ODI 10578405 · 54,000 mi

AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE…

Look up ODI 10578405 at NHTSA ↗

76.3%
ODI 10902071

I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE …

Look up ODI 10902071 at NHTSA ↗

2132.3%
ODI 10470651 · 200 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. WHILE DRIVING, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THEY NEEDED TO REPLACE THE PISTONS IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 800.

Look up ODI 10470651 at NHTSA ↗

1221.4%
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1623.5%
ODI 10663351 · 6,138 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,138. UPDATED 7/23/15*CN THE CONSUMER REQUESTED TO HAVE THE POST REMOVED.

Look up ODI 10663351 at NHTSA ↗

1121.2%
ODI 10676374 · 3,500 mi

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

Look up ODI 10676374 at NHTSA ↗

Electrical System
109.9%
ODI 10578405 · 54,000 mi

AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE…

Look up ODI 10578405 at NHTSA ↗

1513.5%
ODI 10500173 · 19,000 mi

WAS DRIVING TO WORK ON THE HIGHWAY IN THE RAIN AND THE TRUCK JERKED OVER TO THE RIGHT WITHOUT ME DOING IT. ITS HAPPENED THREE MORE TIMES SINCE THEN. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEREFORE THERE IS NO PROBLEM. MY IGNITION SWITCH NEEDED TO BE REPLACED AT 20,000 MILES. MY KEYS WOULD NOT START THE TRUCK FOR AN ENTIRE WEEK STRAIGHT ON THE 1ST OR 2ND ATTEMPT. FINALLY ON THE 3RD TRY THE TRUCK WOULD START. ITS A YEAR AND A HALF OLD. WHEN THEY CONNECTED IT TO THEY'RE COMPUTER IT DID NOT READ ANY ERROR CODES. IT HAD TO NOT START THERE F…

Look up ODI 10500173 at NHTSA ↗

1116.9%
ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

Look up ODI 11047393 at NHTSA ↗

1119.6%
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

Look up ODI 10668108 at NHTSA ↗

1927.9%
ODI 10659515

2014 MERCEDES-BENZ ML 350 CHECK ENGINE LIGHT ILLUMINATED AND ROUGH RUNNING. *MW THE CONSUMER STATED THE DOOR WOULD STICK, THE ELECTRONICS MODULE AND DUEL DOOR CENTRAL LOCK WERE REPLACED. *JB

Look up ODI 10659515 at NHTSA ↗

47.7%
ODI 10676374 · 3,500 mi

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

Look up ODI 10676374 at NHTSA ↗

Unknown Or Other
33.0%
ODI 10724637 · 30,000 mi

ABS AND ESP WARNING INDICATORS CAME ON. WAS TOLD MY WARRANTY HAD JUST EXPIRED DAYS EARLIER AND THAT ONLY ONE SENSOR WAS BAD BUT THEY HAVE SEEN THIS QUITE OFTEN AND RECOMMENDING CHANGING ALL 4 SENSORS. I SAID IT SOUNDED LIKE A PRODUCT DEFECT AND COMPLAINED TO SERVICE MANAGER. HE SAID HE WOULD WARRANTY THE ONE BAD PART AND NOT TO WORRY ABOUT THE OTHERS. THAT'S FINE BUT WHAT ABOUT THE COMMONALITY OF THIS PART GOING BAD FOLLOWED BY OTHERS FAILING SHORTLY AFTERWARDS?

Look up ODI 10724637 at NHTSA ↗

43.6%
ODI 10885153

FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.

Look up ODI 10885153 at NHTSA ↗

23.1%
ODI 10500510 · 14,017 mi

DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS ON THE OTHER SIDE OF THE CIRCULAR DRIVE OF THE CON…

Look up ODI 10500510 at NHTSA ↗

1017.9%
ODI 10980883 · 50,000 mi

WHILE AT HIGHWAY SPEEDS VEHICLE BRAKED UNEXPECTEDLY DUE TO WHAT SEEMS TO BE A MALFUNCTION IN THE FRONT COLLISION WARNING RADAR. THIS RESULTED IN A MULTIPLE NEAR MISS COLLISIONS COMING FROM THE REAR, FOR MANY VEHICLES ON I5 NEAR WOODBURN OR DURING HIGH TRAFFIC TIMES. THE VEHICLE SUDDENLY BRAKED CAUSING ME TO SWERVE OFF THE ROAD. OTHER VEHICLES INCLUDES TWO IMMEDIATELY FOLLOWING, THERE WAS A VEHICLE 6-8 CAR LENGTHS AHEAD TRAVELING AT THE SAME RATE OF SPEED WITH NO BRAKING, BOTH SIDES WERE CLEAR OF TRAFFIC, NO DAMAGE DONE SEEKING DEALER ASSISTANCE…

Look up ODI 10980883 at NHTSA ↗

1725.0%
ODI 10759787 · 18,000 mi

HIT IN THE HEAD IN APRIL 2015 BY SUV REAR POWER LIFT GATE CAUSING TRAUMATIC BRAIN INJURY. DESIGN FLAW IN MOST SUV REAR LIFT GATE. I BELIEVE CHRYSLER HAS ONE THAT BEEPS WHEN LIFT GATE IS LOWERING BUT OTHERS DO NOT. ALSO THEY SHOULD BE DESIGNED LIKE GARAGE DOORS IN THAT A SENSOR CAN STOP PROGRESSION OF DOWNWARD MOVEMENT WHEN TAILGATES LOWERS THERE BY STOPPING ANY FURTHER INJURY TO INDIVIDUALS - ESPECIALLY OLDER INDIVIDUALS AND CHILDREN.

Look up ODI 10759787 at NHTSA ↗

917.3%
ODI 10840281 · 5,800 mi

CAR WAS IN MOTION ON STREET AND SUDDENLY REAR PASSENGER DOOR SWUNG OPEN AND ITEMS ON BACK SEAT FELL OUT ONTO THE ROADWAY CAUSING VEHICLES TO SWERVE TO THE OTHER SIDE OF ROADWAY. I LATER CONFIRMED THAT MERCEDES DOES NOT GIVE ANY WARNING FOR A PASSENGER REAR DOOR THAT IS NOT LATCHED UNTIL AFTER THE CAR IS GOING AT LEAST 7-8 MPH? IF A PERSON (CHILD) HAD BEEN BACK THERE, HE/SHE WOULD HAVE FALLEN OUT INTO TRAFFIC. I TRIED THIS EXPERIMENT AT HOME BY JUST BARELY CLOSING THE DOOR (NOT EVEN LATCHING IT AT ALL) AND NO WARNING IS GIVEN TILL 7-8 MPH IS RE…

Look up ODI 10840281 at NHTSA ↗

Fuel/Propulsion System
11.0%
ODI 10761930 · 124,000 mi

MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE.…

Look up ODI 10761930 at NHTSA ↗

10.9%
ODI 10928903 · 80,000 mi

DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED)

Look up ODI 10928903 at NHTSA ↗

1218.5%
ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

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712.5%
ODI 11217365 · 129,000 mi

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STREET VERY UNSAFE. HAVE READ IT MAY BE SOFTWARE RELATED.

Look up ODI 11217365 at NHTSA ↗

710.3%
ODI 10915287 · 60,000 mi

DIESEL FUEL FILTER AND/OR DIESEL FUEL HOSE LEAKS SPILLING HIGHLY FLAMMABLE DIESEL FUEL ON THE ROAD. THE DIESEL FUEL COULD LEAK NEAR THE HEAT SOURCE OR LEAK ONTO THE ROAD. THIS COULD LEAD TO A CRASH OR CAUSE A FIRE IN THE PRESENCE OF AN IGNITION SOURCE.

Look up ODI 10915287 at NHTSA ↗

47.7%
ODI 10934530 · 19,000 mi

GOING TO WORK IN THE MORNING AND PULLING OUT OF THE GARAGE MY FOOT WAS ON THE BRAKE NOT THE ACCELERATOR IN REVERSE SUDDENLY THE CAR SURGED BY ITSELF WHILE I HAD MY FOOT ON THE BRAKE. THE CAR WENT IN REVERSE VERY FAST HITTING OUR SIDE CONCRETE SIDE WALL. (THE DISTANCE IS ABOUT (28FT) THE IMPACT WAS SO HARD THAT THE PASSENGER WINDOW WAS COMPLETELY BROKEN AND THE PASSENGER SIDE OF THE BACK FRAME OF THE MERCEDES WAS SMASHED. IT HAPPENED SO FAST THAT I LOST CONTROL OF THE VEHICLE I COULD NOT STOP THE CAR THE BRAKES DID NOT WORK. AFTER I HIT THE WA…

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Power Train
00.0%

No examples available for this selection.

65.4%
ODI 10458253 · 15,550 mi

THE CAR WAS ON AN INCLINE IN MY DRIVEWAY. IT HAS THE TRANSMISSION SHIFT LEVER ON THE COLUMN, AND I HAD BEEN BACKING DOWN THE DRIVEWAY. I STOPPED PLACED THE CAR IN PARK AND GOT OUT WITH THE ENGINE RUNNING TO MOVE SOMETHING. THE CAR SAT IN PLACE FOR APPROXIMATELY 10 SECONDS AND THEN SPONTANEOUSLY TOOK OFF AT APPROXIMATELY 5MILES/HOUR. FORTUNATELY MY DAUGHTER WAS STANDING ON THE DRIVER SIDE OF THE CAR IN FRONT AND SAW THE CAR ROLLING FORWARD, JUMPED IN AND HIT THE BRAKES JUST AS THE CAR STRUCK ONE OF OTHER CARS ON THE DRIVEWAY. THE SHIFT LE…

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69.2%
ODI 10811684 · 81,000 mi

OIL WAS LEAKING FROM THE ENGINE WHICH WAS THE RESULT OF A FAULTY PART THAT MERCEDES HAS SUBSEQUENTLY REPLACED WITH A NEW RE-ENGINEERED PART. THE DEALER INDICATED THAT THE ISSUE IS SYSTEMIC WITH ALL BLUE-TEC M AND G CLASS VEHICLES WHICH MERCEDES WILL NOT COVER THE CHARGE FOR. THE REPAIR REQUIRES THAT THE ENGINE BE REMOVED FROM THE CAR BECAUSE THAT IT IS THE ONLY WAY THE PART ($30) CAN BE REPLACED. THE RESULTING REPAIR COST OVER $1900 IN LABOR. WE NOTICED THE LEAK BECAUSE THERE WAS OIL DRIPS IN OUR GARAGE. THE SERVICE TECHNICIAN AT THE DEALER…

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58.9%
ODI 10668108 · 14,500 mi

GOING NORTH ON I-95 IN MASS AT 65 MPH IN A DRIVING RAIN THE CAR SUDDENLY LOST ABILITY TO ACCELERATE. THE RPM AND SPEEDOMETER BOTH WENT TO 0, AND THE NOTHING HAPPENED WHEN PRESSING THE ACCELERATOR. ALL OTHER SYSTEMS (INCLUDING BRAKE, LIGHTS, RADIO, WIPERS, ETC) APPEARED TO WORK FINE. WAS ABLE TO GET TO SHOULDER, PUT CAR IN PARK, AND RESTART CAR. EVERYTHING WAS FINE AFTERWARDS, BUT OBVIOUSLY A DANGEROUS CONDITION IF IT HAPPENS AGAIN. WILL TAKE TO DEALER FOR INVESTIGATION. *TR

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45.9%
ODI 10692529

THE VEHICLE SENSORS ALL STARTED FLASHING, INCLUDING THE STABILITY CONTROL SYSTEM, PARKING BRAKE, TEMPERATURE GAUGE, ETC. THE SPEEDOMETER FLUCTUATED WILDLY, THE CAR WOULD NOT SHIFT OUT OF DRIVE AND WOULD NOT SHUT OFF. I WAS TRAPPED IN THE VEHICLE, UNABLE TO SHIFT THE CAR OUT OF GEAR INTO PARK OR NEUTRAL AND THE CAR WOULD NOT SHUT OFF. I HAD TO KEEP MY FOOT ON THE BRAKE, BUT I OBVIOUSLY COULD NOT GET OUT OF THE CAR WHILE IT WAS IN GEAR AND RUNNING. AFTER ABOUT 3 MINUTES OF TRYING TO GET THE CAR INTO PARK I WAS ABLE TO TURN OFF THE ENGINE. IT…

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611.5%
ODI 10676372 · 3,800 mi

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Look up ODI 10676372 at NHTSA ↗

Service Brakes
55.0%
ODI 10788729 · 50,000 mi

REAR SEATBELT STOPPED RETRACTING,PASSENGER SIDE.ALSO HAD ABS AND ESP WARNING INDICATORS COME ON,WAS TOLD ALL SENSORS SHOULD BE CHANGED BUT DUE TO AN EXTENDED WARRANTY BOUGHT THROUGH A USED CAR DEALER ONLY ONE SENSOR WAS CHANGED.THIS HAS HAPPENED TWO TIMES IN THREE YEARS

Look up ODI 10788729 at NHTSA ↗

98.1%
ODI 11140453

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, [phone removed]) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT…

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23.1%
ODI 10523068

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR

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47.1%
ODI 11110678 · 100,234 mi

I KEEP EXPERIENCING THE "PRE-SAFE LIMITED" WARNING. THE CAR BREAK STARTS FADING, AND THE CHECK ENGINE LIGHT REMAINED ON THE WORKING CONDITIONS. THIS SITUATION IS SO UNSAFE BECAUSE THE CAR BECOMES HEAVY AND THE STEERING TURNS HARD TO MANEUVER.

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11.5%
ODI 11704623

It seems that this vehicle was not included in a brake booster recall which included this model from 2005 through 2015. The brakes are not working properly, and brake fluid has entered the master brake cylinder damaging the seal. It is extremely unsafe to operate this vehicle in this condition. Somehow, this vehicle was not included in the recall, but definitely should have been.

Look up ODI 11704623 at NHTSA ↗

611.5%
ODI 10837160 · 100 mi

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Look up ODI 10837160 at NHTSA ↗

Steering
44.0%
ODI 11330019 · 145,410 mi

WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR

Look up ODI 11330019 at NHTSA ↗

00.0%

No examples available for this selection.

710.8%
ODI 10523508 · 7,845 mi

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

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47.1%
ODI 11191431 · 80,000 mi

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

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45.9%
ODI 10970819 · 19,000 mi

I OWN A MERCEDES BENZ ML 350 2014 AND NEVER HAD ANY PROBLEMS WITH IT UNTILL THIS PASS FRIDAY MARCH 31ST I WAS DRIVING TO WORK THAT MORNING I SAME WAY I ALWAYS GO AND WHILE GOING AROUND THE SMALL ROUNDABOUT THE SUV SHOT OF AND STARTED PULLING TO THE LEFT AND IT SOUNDE LIKE A PIECE OF IRON BEING DRAGED ON CONCRETE.IT CAUSED ME TO HIT AND OTHER SUV AND IT WAS VERY SCRAY FOR ME SO MERCEDES DID SOME DIAGNOSTIC TESTING AND SAID THAT THE CAR WAS FINE..I DONT BELIEVE THAT IF ANY CAR DOES WHAT MINE DID THAT IT WOULD BE FINE SOMETHING IS WRONG WITH IT I…

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47.7%
ODI 10676372 · 3,800 mi

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Look up ODI 10676372 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine1,750–75,716 mi42,500 mi15
ODI 10470651 · 200 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. WHILE DRIVING, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THEY NEEDED TO REPLACE THE PISTONS IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 800.

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ODI 10479969 · 3,000 mi

VEHICLE LOSES POWER AFTER A FEW HOURS OF DRIVING. THIS PROBLEM DOES NOT SHOW ANY ERROR MESSAGE ON THE DASHBOARD, AND THE DEALER CANNOT FIX THIS PROBLEM AFTER MULTIPLE ATTEMPTS. LAST TRIP TO THE DEALER WHICH WAS 2 WEEKS AGO, THEY INSISTED THAT NOTHING WAS WRONG. HERE ARE EXAMPLES OF HOW SERIOUS THE PROBLEM IS, I WAS STRANDED AND HAD TO SHUT THE CAR DOWN FOR 30 - 45 MINUTES TO LET THE CAR RESET BEFORE CONTINUE DRIVING. I WAS STRANDED ON GRAPEVINE WHILE DRIVING BACK FROM SAN FRANCISCO TO LOS ANGELES. THE CAR COULD BARELY PULL ITSELF UP THE HILL,…

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ODI 10485224 · 500 mi

THIS HAPPENED AS A NEW CAR, ONLY NOW, AFTER IT HAPPENED ABOUT 5 OR 6 TIMES, WE CAME TO KNOW THIS WEIRED AND DANGEROUS PROBLEM-IT LOSES THE POWER AT A STOP; AT RED LIGHT, AND EVEN WHEN WE TRIED TO START TO MOVE. WHEN IT HAPPENED, AT FIRST SEVERAL TIMES, WE WERE THINKING MAYBE I DID SOMETHING, AFTER 5 TO 6 TIMES HAPPENED TO ME AND TO MY WIFE, WE JUST CAME TO UNDERSTAND IT IS SUCH DANGEROUS PROBLEM. NOW, IT HAPPENED AGAIN ON FRIDAY AND WE WENT TO THE MERCEDES DEALER, WE CAME TO KNOW MORE, MANY HAPPEN LIKE THIS, WE ARE NOT THE FIRST; MERCEDES NO SO…

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Fuel/Propulsion System46,625–75,577 mi54,192 mi8
ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

Look up ODI 10501076 at NHTSA ↗

ODI 10693748 · 71,958 mi

MY ML350 IS OVER OVER 71000, NO WARRANTY. I NOTICED THAT IT HAS BEEN STALLED SEVERAL TIMES TILL INCIDENT. LAST TUESDAY, SUDDENLY CAR ENGINE STOPPED IN THE USPS PARKING LOTS, MIDDLE OF DRIVEWAY, NO MOVING. IT WAS AROUND 6PM, I CALLED ROAD SERVICE AND FIRST GUY CAME WHO DIDN'T KNOW ABOUT MB, AND 2ND GUY SAID IT MIGHT BE OUT OF GAS. I FILLED UP FULL ONE DAY BEFORE, SO TANK WAS NOT EMPTY. 2ND GUY DIDN'T KNOW EXACT REASON, AND NEEDED TO TOW. MY CAR HAS BEEN TOWED TO DEALER LATE NIGHT. NEXT DAY, I CALLED DEALER BUT THEY DIDN'T KNOW WHAT IS A PROBLE…

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ODI 10723288 · 59,383 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR APPROXIMATELY 21 DAYS FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE, THE FUEL PUMP AND THREE PIN CONNECTOR NEEDED TO BE REPLACED. IN ADDITION, THE NOISE INSULATION PANEL UNDERNEATH ENGINE NEEDED TO BE REMOVED AND REINSTALLED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE FUEL PUM…

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Electrical System42,500–81,475 mi63,450 mi6
ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

Look up ODI 11047393 at NHTSA ↗

ODI 11064734 · 76,900 mi

ON OCCASION THE BLIND SPOT ASSIST BECOMES INOPERATIVE. FREQUENTLY WHEN THIS OCCURS, IT ALSO DEACTIVATES THE TURN SIGNALS CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION. EACH TIME IT'S HAPPENED IN MOTION ON AN EXPRESSWAY. I'VE CONTACTED THE LOCAL MERCEDES BENZ DEALER WHO TELLS ME THE ONLY WAY TO CORRECT THIS PROBLEM IS TO PULL OVER TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND TURN IT BACK ON TO REACTIVATE THE SYSTEM. NOT ONLY IS THIS INCONVENIENT, IT DOESN'T ALWAYS CORRECT THE PROBLEM. I CAN LIVE WITHOUT THE BLIND SPOT ASSIST; HOWEVER…

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ODI 11182004 · 50,000 mi

ON RANDOM OCCASIONS, WHILE IN MOTION AT ANY SPEED, THE MESSAGE "BLIND SPOT ASSIST IS INOPERATIVE" AND INDICATOR LIGHTS STOP WORKING. THE ONLY WAY TO CLEAR IT IS TO STOP THE VEHICLE, TURN OFF THE IGNITION AND START THE VEHICLE BACK UP.

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Exterior LightingToo few reports for a range40,000 mi3 (sparse)
ODI 10561349 · 40,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ ML350. THE CONTACT STATED THAT HEAD LIGHT WOULD NOT ILLUMINATE BEYOND TWENTY FIVE FEET, MAKING NIGHT TIME DRIVING VERY DIFFICULT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT DETERMINE THAT THERE WAS A DEFECT. THE CONTACT STATED THAT HE HAD TO UTILIZE THE HIGH BEAM HEADLIGHTS WHEN DRIVING AT NIGHT. THE FAILURE MILEAGE WAS 40,000.

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ODI 10661453 · 1,000 mi

THE HEADLIGHTS ARE REALLY DIM. IT'S HARD TO SEE THE CURB IN THE NIGHT WHEN DRIVING FROM A ROAD WITH NO CURB AND ENTERING A ROAD WITH CURB. *JS

Look up ODI 10661453 at NHTSA ↗

ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

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SteeringToo few reports for a range17,000 mi4 (sparse)
ODI 10523508 · 7,845 mi

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

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ODI 10542743 · 18,000 mi

WHILE TRAVELING AT 55MPH THE STEERING SUDDENLY FELT VERY STIFF AND HARD TO MOVE. HAD TO APPLY BRAKES WHEN IT SEEMED I COULDN'T NEGOTIATE A CURVE IN THE ROAD. THE STEERING RETURNED TO NORMAL SHORTLY AFTER APPLYING THE BRAKES. THE STEERING PROBLEM OCCURRED AGAIN IN A LOCAL SHOPPING CENTER PARKING LOT AT SLOW SPEED. RETURNED THE CAR TO THE DEALER SERVICE CENTER. THEY PERFORMED A SOFTWARE UPDATE AND STATED THEY COULDN'T FIND ANY PROBLEMS WITH THE STEERING. WITHIN 3 DAYS THE PROBLEM REAPPEARED AT SLOW SPEED WHILE STEERING THROUGH BARRIERS ENTE…

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ODI 10902940 · 16,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ ML350. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE STEERING WHEEL BECAME INOPERABLE AND THE ENTIRE STEERING WHEEL AND ELECTRICAL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A CASE MANAGER WOULD CALL THE CONTACT BACK WITHIN FORTY-EIGHT HOURS. THE FAILURE MILEAGE WAS 16,000.

Look up ODI 10902940 at NHTSA ↗

Power Train70,000–92,000 mi81,000 mi5
ODI 10811684 · 81,000 mi

OIL WAS LEAKING FROM THE ENGINE WHICH WAS THE RESULT OF A FAULTY PART THAT MERCEDES HAS SUBSEQUENTLY REPLACED WITH A NEW RE-ENGINEERED PART. THE DEALER INDICATED THAT THE ISSUE IS SYSTEMIC WITH ALL BLUE-TEC M AND G CLASS VEHICLES WHICH MERCEDES WILL NOT COVER THE CHARGE FOR. THE REPAIR REQUIRES THAT THE ENGINE BE REMOVED FROM THE CAR BECAUSE THAT IT IS THE ONLY WAY THE PART ($30) CAN BE REPLACED. THE RESULTING REPAIR COST OVER $1900 IN LABOR. WE NOTICED THE LEAK BECAUSE THERE WAS OIL DRIPS IN OUR GARAGE. THE SERVICE TECHNICIAN AT THE DEALER…

Look up ODI 10811684 at NHTSA ↗

ODI 10838764 · 50 mi

FROM THE DAY ONE, DURING THE FIRST 25 MINUTES OF DRIVING, MY NEW 2012 MB ML350 VIBRATES AND MAKE GRINDING NOISE JUST IN BETWEEN 40 TO 45 MILES PER HOUR STEADY DRIVING. AFTER ABOUT 30 MINUTES OF DRIVING, THE VIBRATION AND THE NOISE ARE NOT NOTICEABLE. MB AND THE DEALER WERE TRYING TO FIX THE PROBLEM BUT FAILED TO RESOLVED THE PROBLEM. NOW, THEY HAVE CONCLUDED THAT THE VIBRATION IS NORMAL AND IS CHARACTERISTIC OF THE CAR. ANY PROBLEMS MB CAN'T SOLVE IS NORMAL!! WHAT KIND OF CAR IS IT THAT VIBRATES FOR FIRST 25 MINUTES OF DRIVING AT CERTAIN SPE…

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ODI 11196639 · 70,000 mi

THIS CAR'S TRANSMISSION WENT OUT AT 70,000 MILES (2015), WHICH IS WAY TOO EARLY. DRIVING WHEN THE TRANSMISSION BEGAN TO ACT UP WAS VERY DANGEROUS AND POTENTIALLY AS IT LOST POWER COULD HAVE CAUSED COLLISION. I REPLACED TRANSMISSION FOR $14,000 AND THEN THE TRANSMISSION WENT OUT FOR A SECOND TIME (2019). CAUSING THE SAME SAFETY CONCERNS AS IT LOST POWER. THIS TIME I WAS NOT STUPID ENOUGH TO FIX IT AND WILL NOT BE BUYING A MERCEDES EVER AGAIN.

Look up ODI 11196639 at NHTSA ↗

Fuel System, GasolineToo few reports for a range41,486 mi2 (sparse)
ODI 10548636 · 3,600 mi

I STOPPED AT A RED LIGHT. THE 2012 ML350 ENGINE STALLED. I COULD HAVE BEEN IN A ACCIDENT. LUCKILY, THE CAR BEHIND ME DID NOT HIT ME. I HAD TO START THE ENGINE AGAIN. *TR

Look up ODI 10548636 at NHTSA ↗

ODI 11586089 · 79,372 mi

The contact owns a 2012 Mercedes-Benz ML350. The contact stated that while her husband was driving at an undisclosed speed, the vehicle made an abnormally loud sound and then stalled. Additionally, the vehicle failed to accelerate properly while driving. The contact's husband coasted the vehicle to the side of the road. The vehicle was restarted and driven to the residence. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of th…

Look up ODI 11586089 at NHTSA ↗

Lane Departure: Blind Spot DetectionToo few reports for a range76,900 mi1 (sparse)
ODI 11064734 · 76,900 mi

ON OCCASION THE BLIND SPOT ASSIST BECOMES INOPERATIVE. FREQUENTLY WHEN THIS OCCURS, IT ALSO DEACTIVATES THE TURN SIGNALS CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION. EACH TIME IT'S HAPPENED IN MOTION ON AN EXPRESSWAY. I'VE CONTACTED THE LOCAL MERCEDES BENZ DEALER WHO TELLS ME THE ONLY WAY TO CORRECT THIS PROBLEM IS TO PULL OVER TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND TURN IT BACK ON TO REACTIVATE THE SYSTEM. NOT ONLY IS THIS INCONVENIENT, IT DOESN'T ALWAYS CORRECT THE PROBLEM. I CAN LIVE WITHOUT THE BLIND SPOT ASSIST; HOWEVER…

Look up ODI 11064734 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11625550

My wife was driving home from shopping and noticed an accumulation of dust on the rear window. She used the rear wiper to clean it but it came right back, she repeated twice and gave up. Approx 3-4 miles later she heard a POP and red lights came on the dash, when she pulled over ASAP in a safe spot smoke started coming from under the hood. She shut the engine off and tried to exit the car to find the hood release under the dash but there was fire coming out from under the car. She closed the door, grabbed her purse and cell phone and got out qu…

Look up ODI 11625550 at NHTSA ↗

2024-122None
ODI 11628291 · 65,000 mi

The contact owns a 2012 Mercedes-Benz ML350. The contact stated while driving uphill at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle was shaking abnormally. The contact stated that the abnormal shaking occurred at various speeds. The vehicle was taken to the dealer where it was diagnosed with timing chain failure. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer…

Look up ODI 11628291 at NHTSA ↗

ODI 11629538

The driver's seat belt is locked and the retractor is not working without any reason. The front adaptive cruise control radar is also not working, along with the crucial blind spot sensor. Because of this, the vehicle cruise control (even without adaptive mode) is not working at all. This is a big safety issue and it is illegal to even drive this car without the seat belt working.

Look up ODI 11629538 at NHTSA ↗

2025-012None
ODI 11634404

Vehicle stalled without warning, and I was advised by a mechanic that the fuel pump control unit was reporting a fault through the onboard diagnostics port and the check engine light on the dashboard. It was necessary to replace the fuel pump control unit as the defect was intermittent and subject to occur at any time the vehicle was being driven. There is no available solution save the replacement. I had the fuel pump control unit replaced at my cost and after replacing it found information concerning the NHTSA recall campaign online. The…

Look up ODI 11634404 at NHTSA ↗

ODI 11637887

My name is [XXX] My vehicle cut off on me 3 times twice while stationary and once at an intersection. Found oil in engine control module due to failed cam position sensors. Oil has traveled through the engine harness to ECM causing oil to get into module and cause it to shut down but it did start back up. This is very dangerous and could cause serious injury to someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11637887 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11731177

ENGINE STALLED DRIVING ON INTERSTATE HIGHWAY AT 70mph. MECHANIC DIAGNOSTIC INDICATED TO BE FAULTY FUEL PUMP and/or FUEL PUMP CONTROL UNIT. THIS ISSUE HAS BEEN RECOGNIZED BY MERCEDES BENZ AS A FAULTY ISSUE AND SUBJECT TO RECALL. UPON CALLING MERCEDES BENZ DEALER WAS TOLD THERE WAS NO RECALL ON THIS MATTER FOR MY VEHICLE CONTRADICTING THIS ISSUE PREVIOUSLY RECOGNIZED BY MERCEDES BENZ.

Look up ODI 11731177 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11749928 · 122,000 mi

The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a…

Look up ODI 11749928 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 217 reports

2014: 10 complaints · 2015: 17 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20141510
201561317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20146602
20155101

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineFuel/Propulsion SystemElectrical SystemExterior LightingSteeringPower TrainFuel System, GasolineLane Departure: Blind Spot Detection
Engine—
5
ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

Look up ODI 10501076 at NHTSA ↗

ODI 10876458 · 42,500 mi

OUR 2012 MB HAS 42500 MILES ON THE ENGINE WARNING LIGHT CAME ON IT IS RELATED TO THE BLUE ADDITIVE EMISSION APPARENTLY THIS HAS BEEN A COMMON OCCURRENCE FROM WHAT I READ ON LINE, MB WILL NOT COVER THIS AND THEY CHARGE $3000.00 TO FIX, AFTER RESEARCHING ONLINE MERCEDES ARE AWARE OF THIS BUT DO CARE ABOUT IT AND WILL NOT STAND BEHIND THEIR PRODUCT,1 MECHANIC IMPLIED THEY RAISED THE PART PRICE TO REPAIR THIS KNOWING THIS HAS BEEN AN ISSUE, PROFITING FROM THEIR DEFECTIVE PRODUCT.

Look up ODI 10876458 at NHTSA ↗

ODI 10990964 · 86,432 mi

DRIVING ALONG AT 65MPH ON HIGHWAY WITH CRUISE CONTROL ON, 80 DEGREES, SUNNY AND CLEAR WEATHER THE FUEL LINE CAME LOOSE AND ENGINE LOST ALL POWER. DIESEL FUEL SPILLED ON VEHICLE AND ROADWAY. VEHICLE HAD 86,432 MILES ON IT AT THE TIME. THE ENGINE IS A 3 LITER MERCEDES DIESEL BLUETEC. HAD THE VEHICLE BEEN GAS INSTEAD OF DIESEL I'M SURE IT WOULD HAVE CAUGHT FIRE. CAR HAD TO BE TOWED. WAS TOLD THAT TWO FUEL LINE CLAMPS HAD FAILED AND NEEDED REPLACED. THE CAR HAS ONLY BEEN MAINTAINED AND REPAIRED AT MERCEDES-BENZ DEALERSHIPS. TRUE TO FORM, MER…

Look up ODI 10990964 at NHTSA ↗

3
ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

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ODI 11507737

Oil leaked thru wiring harness in to ECU and 02 sensors massive damage on car harness

Look up ODI 11507737 at NHTSA ↗

ODI 11637887

My name is [XXX] My vehicle cut off on me 3 times twice while stationary and once at an intersection. Found oil in engine control module due to failed cam position sensors. Oil has traveled through the engine harness to ECM causing oil to get into module and cause it to shut down but it did start back up. This is very dangerous and could cause serious injury to someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11637887 at NHTSA ↗

00
2
ODI 10838764 · 50 mi

FROM THE DAY ONE, DURING THE FIRST 25 MINUTES OF DRIVING, MY NEW 2012 MB ML350 VIBRATES AND MAKE GRINDING NOISE JUST IN BETWEEN 40 TO 45 MILES PER HOUR STEADY DRIVING. AFTER ABOUT 30 MINUTES OF DRIVING, THE VIBRATION AND THE NOISE ARE NOT NOTICEABLE. MB AND THE DEALER WERE TRYING TO FIX THE PROBLEM BUT FAILED TO RESOLVED THE PROBLEM. NOW, THEY HAVE CONCLUDED THAT THE VIBRATION IS NORMAL AND IS CHARACTERISTIC OF THE CAR. ANY PROBLEMS MB CAN'T SOLVE IS NORMAL!! WHAT KIND OF CAR IS IT THAT VIBRATES FOR FIRST 25 MINUTES OF DRIVING AT CERTAIN SPE…

Look up ODI 10838764 at NHTSA ↗

ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

Look up ODI 11414943 at NHTSA ↗

1
ODI 10548636 · 3,600 mi

I STOPPED AT A RED LIGHT. THE 2012 ML350 ENGINE STALLED. I COULD HAVE BEEN IN A ACCIDENT. LUCKILY, THE CAR BEHIND ME DID NOT HIT ME. I HAD TO START THE ENGINE AGAIN. *TR

Look up ODI 10548636 at NHTSA ↗

0
Fuel/Propulsion System
5
ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

Look up ODI 10501076 at NHTSA ↗

ODI 10876458 · 42,500 mi

OUR 2012 MB HAS 42500 MILES ON THE ENGINE WARNING LIGHT CAME ON IT IS RELATED TO THE BLUE ADDITIVE EMISSION APPARENTLY THIS HAS BEEN A COMMON OCCURRENCE FROM WHAT I READ ON LINE, MB WILL NOT COVER THIS AND THEY CHARGE $3000.00 TO FIX, AFTER RESEARCHING ONLINE MERCEDES ARE AWARE OF THIS BUT DO CARE ABOUT IT AND WILL NOT STAND BEHIND THEIR PRODUCT,1 MECHANIC IMPLIED THEY RAISED THE PART PRICE TO REPAIR THIS KNOWING THIS HAS BEEN AN ISSUE, PROFITING FROM THEIR DEFECTIVE PRODUCT.

Look up ODI 10876458 at NHTSA ↗

ODI 10990964 · 86,432 mi

DRIVING ALONG AT 65MPH ON HIGHWAY WITH CRUISE CONTROL ON, 80 DEGREES, SUNNY AND CLEAR WEATHER THE FUEL LINE CAME LOOSE AND ENGINE LOST ALL POWER. DIESEL FUEL SPILLED ON VEHICLE AND ROADWAY. VEHICLE HAD 86,432 MILES ON IT AT THE TIME. THE ENGINE IS A 3 LITER MERCEDES DIESEL BLUETEC. HAD THE VEHICLE BEEN GAS INSTEAD OF DIESEL I'M SURE IT WOULD HAVE CAUGHT FIRE. CAR HAD TO BE TOWED. WAS TOLD THAT TWO FUEL LINE CLAMPS HAD FAILED AND NEEDED REPLACED. THE CAR HAS ONLY BEEN MAINTAINED AND REPAIRED AT MERCEDES-BENZ DEALERSHIPS. TRUE TO FORM, MER…

Look up ODI 10990964 at NHTSA ↗

—0
1
ODI 11521457

Due to water in the spare wheel well, (Recall ID:22V955) our fuel module and fuel pump went out. While driving in traffic on I-5 our car stalled then stopped which put us at risk of a crash.The first time (July 2022) It was repaired by Cooper's Auto Repair), After the 2nd time it failed again in Aug 2022, once again as we were driving, our mechanic at (Boyle's Foreign Car Repair) Aug 2022 & Dec 2022 (replace) decided to do an inspection of the whole car to see why this was happening, upon inspection he found water in the spare wheel well, He p…

Look up ODI 11521457 at NHTSA ↗

0000
Electrical System
3
ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

Look up ODI 11414943 at NHTSA ↗

ODI 11507737

Oil leaked thru wiring harness in to ECU and 02 sensors massive damage on car harness

Look up ODI 11507737 at NHTSA ↗

ODI 11637887

My name is [XXX] My vehicle cut off on me 3 times twice while stationary and once at an intersection. Found oil in engine control module due to failed cam position sensors. Oil has traveled through the engine harness to ECM causing oil to get into module and cause it to shut down but it did start back up. This is very dangerous and could cause serious injury to someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11637887 at NHTSA ↗

0—
3
ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

Look up ODI 11047393 at NHTSA ↗

ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

2
ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

1
ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

Look up ODI 11414943 at NHTSA ↗

0
2
ODI 11064734 · 76,900 mi

ON OCCASION THE BLIND SPOT ASSIST BECOMES INOPERATIVE. FREQUENTLY WHEN THIS OCCURS, IT ALSO DEACTIVATES THE TURN SIGNALS CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION. EACH TIME IT'S HAPPENED IN MOTION ON AN EXPRESSWAY. I'VE CONTACTED THE LOCAL MERCEDES BENZ DEALER WHO TELLS ME THE ONLY WAY TO CORRECT THIS PROBLEM IS TO PULL OVER TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND TURN IT BACK ON TO REACTIVATE THE SYSTEM. NOT ONLY IS THIS INCONVENIENT, IT DOESN'T ALWAYS CORRECT THE PROBLEM. I CAN LIVE WITHOUT THE BLIND SPOT ASSIST; HOWEVER…

Look up ODI 11064734 at NHTSA ↗

ODI 11478166

The following has been happening over the last 2 - 3 yrs. Also confirmed with other customers on MB world blog site. After traveling in the car for 5-15 minutes, and sooner if connected to cell phone via bluetooth, the indicators stop working. This leads to deactivation of the blind spot assist as well. The problem is temporarily resolved after switching the vehicle off and then on again, only to recur after driving it again for 10-15minutes, and earlier if attached to iPhone via Bluetooth. The blind spot assist is then permanently inactivated.…

Look up ODI 11478166 at NHTSA ↗

Exterior Lighting0
1
ODI 11521457

Due to water in the spare wheel well, (Recall ID:22V955) our fuel module and fuel pump went out. While driving in traffic on I-5 our car stalled then stopped which put us at risk of a crash.The first time (July 2022) It was repaired by Cooper's Auto Repair), After the 2nd time it failed again in Aug 2022, once again as we were driving, our mechanic at (Boyle's Foreign Car Repair) Aug 2022 & Dec 2022 (replace) decided to do an inspection of the whole car to see why this was happening, upon inspection he found water in the spare wheel well, He p…

Look up ODI 11521457 at NHTSA ↗

3
ODI 11047393 · 40,000 mi

WHEN THE CAR HAS BEEN RUNNING FOR A WHILE THE DIRECTIONAL SIGNALS STOP WORKING

Look up ODI 11047393 at NHTSA ↗

ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

—
3
ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11602716

Steering column module is intermittently not working as intended, therefore the blinkers will sometimes not work causing it to be a safety concern if I can not signal where I am going. When looking this issue up online I have seen numerous different forums and posts where people have had the same issue. When I took my vehicle to the dealership they had told me that this is very common with the vehicle I have and they do the fix all of the time, just for the issue to happen yet again later down the road.

Look up ODI 11602716 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

000
Steering00
2
ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

3
ODI 11511019

The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. It is my understanding from investigating this online that this is a systemic issue with…

Look up ODI 11511019 at NHTSA ↗

ODI 11602716

Steering column module is intermittently not working as intended, therefore the blinkers will sometimes not work causing it to be a safety concern if I can not signal where I am going. When looking this issue up online I have seen numerous different forums and posts where people have had the same issue. When I took my vehicle to the dealership they had told me that this is very common with the vehicle I have and they do the fix all of the time, just for the issue to happen yet again later down the road.

Look up ODI 11602716 at NHTSA ↗

ODI 11603923

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going 30 mph, could have been much much worse.

Look up ODI 11603923 at NHTSA ↗

—
1
ODI 11749928 · 122,000 mi

The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a…

Look up ODI 11749928 at NHTSA ↗

00
Power Train
2
ODI 10838764 · 50 mi

FROM THE DAY ONE, DURING THE FIRST 25 MINUTES OF DRIVING, MY NEW 2012 MB ML350 VIBRATES AND MAKE GRINDING NOISE JUST IN BETWEEN 40 TO 45 MILES PER HOUR STEADY DRIVING. AFTER ABOUT 30 MINUTES OF DRIVING, THE VIBRATION AND THE NOISE ARE NOT NOTICEABLE. MB AND THE DEALER WERE TRYING TO FIX THE PROBLEM BUT FAILED TO RESOLVED THE PROBLEM. NOW, THEY HAVE CONCLUDED THAT THE VIBRATION IS NORMAL AND IS CHARACTERISTIC OF THE CAR. ANY PROBLEMS MB CAN'T SOLVE IS NORMAL!! WHAT KIND OF CAR IS IT THAT VIBRATES FOR FIRST 25 MINUTES OF DRIVING AT CERTAIN SPE…

Look up ODI 10838764 at NHTSA ↗

ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

Look up ODI 11414943 at NHTSA ↗

0
1
ODI 11414943 · 92,000 mi

HELLO, REF: ML350 CAMSHAFT SOLENOID LEAK! I AM SEEKING OUT FOR YOUR HELP WRT TO A SITUATION WITH 2012 ML350. ENCLOSED HEREWITH IS AN INSPECTION REPORT FROM A RECENT SERVICE VISIT REQUIRING CLOSE OF $8K IN REPAIRS FOR YOUR REFERENCE. ENGINE HARNESS (OIL LLED HARNESS AND VARIOUS COMPONENTS HAVE OIL IN THEM, ALL COMPONENTS WITH OIL SHOULD BE REPLACED, QUICK INSP FOUND A FEW COMPONENTS BUT THERE MAY BE MORE THAT NEED TO BE REPLACED) AFTER REVIEWING THE INSPECTION REPORT, I DID SOME RESEARCH AND CAME ACROSS CAMPAIGN NO. 2012070002, SEP…

Look up ODI 11414943 at NHTSA ↗

0
1
ODI 11749928 · 122,000 mi

The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message "Do Not Drive Vehicle" was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a…

Look up ODI 11749928 at NHTSA ↗

—00
Fuel System, Gasoline
1
ODI 10548636 · 3,600 mi

I STOPPED AT A RED LIGHT. THE 2012 ML350 ENGINE STALLED. I COULD HAVE BEEN IN A ACCIDENT. LUCKILY, THE CAR BEHIND ME DID NOT HIT ME. I HAD TO START THE ENGINE AGAIN. *TR

Look up ODI 10548636 at NHTSA ↗

00000—0
Lane Departure: Blind Spot Detection00
2
ODI 11064734 · 76,900 mi

ON OCCASION THE BLIND SPOT ASSIST BECOMES INOPERATIVE. FREQUENTLY WHEN THIS OCCURS, IT ALSO DEACTIVATES THE TURN SIGNALS CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION. EACH TIME IT'S HAPPENED IN MOTION ON AN EXPRESSWAY. I'VE CONTACTED THE LOCAL MERCEDES BENZ DEALER WHO TELLS ME THE ONLY WAY TO CORRECT THIS PROBLEM IS TO PULL OVER TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND TURN IT BACK ON TO REACTIVATE THE SYSTEM. NOT ONLY IS THIS INCONVENIENT, IT DOESN'T ALWAYS CORRECT THE PROBLEM. I CAN LIVE WITHOUT THE BLIND SPOT ASSIST; HOWEVER…

Look up ODI 11064734 at NHTSA ↗

ODI 11478166

The following has been happening over the last 2 - 3 yrs. Also confirmed with other customers on MB world blog site. After traveling in the car for 5-15 minutes, and sooner if connected to cell phone via bluetooth, the indicators stop working. This leads to deactivation of the blind spot assist as well. The problem is temporarily resolved after switching the vehicle off and then on again, only to recur after driving it again for 10-15minutes, and earlier if attached to iPhone via Bluetooth. The blind spot assist is then permanently inactivated.…

Look up ODI 11478166 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

13 mentions · 20.0% of complaints

Median mileage: 59,000 mi (8 usable records).

ODI 10502622 · 9,000 mi

I HAD THIS CAR FOR OVER AN YEAR AND STARTED TO HAVE RANDOM STALLING PROBLEM WHEN STOPS AT TRAFFIC LIGHT. IT HAS HAPPENED 3 TIMES IN THE PAST YEAR AND CALLED THE MB DEALER. THEY SAID THEY COULDN'T FIND THE PROBLEM DUE TO NO ERROR CODE WAS GENERATED. SO THEY DON'T FIX IT. I GOOGLE ON THE WEBSITE AND SAW A LOT OF POSTING REGARDS OF THIS ISSUE ON THE MBWORLD.ORG I STRONGLY FEEL THIS IS A SERIOUS SAFETY ISSUE. SUDDEN STALLING CAN CAUSE A CAR ACCIDENTS. *TR

Look up ODI 10502622 at NHTSA ↗

ODI 10510348 · 200 mi

THE VEHICLE STALLED AFTER THE FIRST WEEK OF PICKING UP A BRAND NEW VEHICLE AT A TRAFFIC LIGHT. DEALER REPLACED HIGH PRESSURE FUEL PUMP, BUT THE VEHICLE CONTINUED TO STALL ON MANY DIFFERENT SUBSEQUENT OCCASIONS RANDOMLY. THERE WERE A FEW TIMES THAT THE CAR DIED REPEATEDLY ON CONSECUTIVE DAYS. DEALER WAS UNABLE TO DIAGNOSE THE EXACT PROBLEM SINCE IT OCCURS RANDOMLY, AND MERCEDES WAS UNABLE TO PROVIDE ANY RESOLUTION TO REMEDY STALLING ISSUE. DEALER MENTIONED THAT MERCEDES HEADQUARTER AWARE OF THE SYMPTOMS BUT HAS NO FIX IN THE MEAN TIME. ALTHOU…

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ODI 10523068

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO TOLD BY THE DEALER THAT THE FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 24,882. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

6 mentions · 9.2% of complaints

Median mileage: 103,000 mi (4 usable records).

ODI 10876458 · 42,500 mi

OUR 2012 MB HAS 42500 MILES ON THE ENGINE WARNING LIGHT CAME ON IT IS RELATED TO THE BLUE ADDITIVE EMISSION APPARENTLY THIS HAS BEEN A COMMON OCCURRENCE FROM WHAT I READ ON LINE, MB WILL NOT COVER THIS AND THEY CHARGE $3000.00 TO FIX, AFTER RESEARCHING ONLINE MERCEDES ARE AWARE OF THIS BUT DO CARE ABOUT IT AND WILL NOT STAND BEHIND THEIR PRODUCT,1 MECHANIC IMPLIED THEY RAISED THE PART PRICE TO REPAIR THIS KNOWING THIS HAS BEEN AN ISSUE, PROFITING FROM THEIR DEFECTIVE PRODUCT.

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ODI 11427522 · 145,000 mi

The contact owns a 2012 Mercedes-Benz ML350. The contact stated while driving 40 mph, the check engine warning light was illuminated. The contact pulled over to the side of the road and attempted to restart the vehicle to see if the light would disappear however, the vehicle would not restart. The contact called the local dealer who arrived at the scene and connected the vehicle to a diagnostic machine to clear the sensor code for the vehicle to restart however, the failure persisted. The contact took the vehicle to the local dealer to be diagn…

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ODI 11454616 · 110,000 mi

The contact owns a 2012 Mercedes-Benz ML350. The contact stated while the vehicle was being inspected, the independent mechanic informed him of a diesel and oil leak. The contact stated no warning light was illuminated. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

3 mentions · 4.6% of complaints

Median mileage: 16,000 mi (3 usable records).

ODI 10523508 · 7,845 mi

I AM GOING TO UHAUL TO RENT TRAILER. UHAUL IS AROUND 8 MILES FROM MY HOUSE.AFTER 7 MILES OF DRIVING ON THE ROAD SUDDENLY SHOWING ERROR MESSAGE " POWER STEERING MALFUNCTION REFER TO OPERATOR'S MANUAL" AT THAT TIME STEERING WAS SUPER SUPER SUPER HARD TO TURN. IMMEDIATELY I TURNED ON THE HAZARDOUS LIGHTS. APPLIED FULL AMOUNT OF POWER WITH MY 2 HANDS TURNED STEERING WHEEL TO RIGHT TO EXIT THE ROAD. SLOWLY IT MOVED AND CHANGED LANES AND TOOK VEHICLE TO OFF THE ROAD IT TOOK AROUND 5 MINUTES TO OFF THE ROAD. I REFERRED, MANUAL NOTHING MENTIONED IN MA…

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ODI 10542743 · 18,000 mi

WHILE TRAVELING AT 55MPH THE STEERING SUDDENLY FELT VERY STIFF AND HARD TO MOVE. HAD TO APPLY BRAKES WHEN IT SEEMED I COULDN'T NEGOTIATE A CURVE IN THE ROAD. THE STEERING RETURNED TO NORMAL SHORTLY AFTER APPLYING THE BRAKES. THE STEERING PROBLEM OCCURRED AGAIN IN A LOCAL SHOPPING CENTER PARKING LOT AT SLOW SPEED. RETURNED THE CAR TO THE DEALER SERVICE CENTER. THEY PERFORMED A SOFTWARE UPDATE AND STATED THEY COULDN'T FIND ANY PROBLEMS WITH THE STEERING. WITHIN 3 DAYS THE PROBLEM REAPPEARED AT SLOW SPEED WHILE STEERING THROUGH BARRIERS ENTE…

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ODI 10902940 · 16,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ ML350. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE STEERING WHEEL BECAME INOPERABLE AND THE ENTIRE STEERING WHEEL AND ELECTRICAL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A CASE MANAGER WOULD CALL THE CONTACT BACK WITHIN FORTY-EIGHT HOURS. THE FAILURE MILEAGE WAS 16,000.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 3.1% of complaints

Median mileage: 10,700 mi (2 usable records).

ODI 10470651 · 200 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. WHILE DRIVING, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THEY NEEDED TO REPLACE THE PISTONS IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 800.

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ODI 10501076 · 21,200 mi

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST OVER 21,000 MILES AND WAS JUST SERVICED TWO WEEKS …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11554614

When reversing the vehicle the brake pedal jumps with your feet on the brake pedal and a nose rattles,when driving and you have a sudden stop motion the vehicle brakes pedal with your feet on it it’s very hard to push the brake Pedal . Reversing the vehicle very strong nose and the vehicle doesn’t stop right away

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 1.5% of complaints

Median mileage: 103,000 mi (1 usable records).

ODI 11185111 · 103,000 mi

TOOK OUR 2012 MERCEDES-BENZ ML350 BLUETEC TO THE DEALERSHIP NUMEROUS TIMES DUE TO AN OVERPOWERING FUEL SMELL AND BURNED PLASTIC IN THE CABIN OF THE VEHICLE. WE HAD TO STOP SEVERAL TIMES BECAUSE WE FELT SICK AS IF WE WERE GOING TO PASS OUT AND/OR THROW UP. BUT, THEN IT STARTED TO AFFECT OUR CHILDREN AND WE DEMANDED THAT THE DEALERSHIP FIND THE ROOT CAUSE. THEY FINALLY DETERMINED THAT IT WAS A FUEL LEAK AROUND THE FUEL INJECTORS THAT COMPLETELY CHARRED COMPONENTS IN THE FUEL INJECTION CAVITY. IT COULD HAVE CREATED A FIRE OR LOSS OF CONTROL OF…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b