Auto Recall Watch
U.S. public vehicle records

2010 Mercury MILAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,002 owner complaints analyzed

11 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2010 model year. Data updated: . 807 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 245 of 1,002 complaints (24.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior25625.5%
Braking behavior22022.0%
Engine operation12712.7%
Transmission and shifting353.5%
Electrical and battery issues272.7%
Fuel system concerns151.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
245
Vehicle Speed Control
176
Engine
159
Power Train
145
Exterior Lighting
130
Fuel/Propulsion System
109
Air Bags
105
Electrical System
100
Component breakdown data
CategoryCount
Steering245
Vehicle Speed Control176
Engine159
Power Train145
Exterior Lighting130
Fuel/Propulsion System109
Air Bags105
Electrical System100

Steering: 245; Vehicle Speed Control: 176; Engine: 159; Power Train: 145; Exterior Lighting: 130; Fuel/Propulsion System: 109; Air Bags: 105; Electrical System: 100

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
68
25,000 to 49,999
230
50,000 to 74,999
212
75,000 to 99,999
136
100,000 to 149,999
115
150,000 and above
46
Reported problems by failure mileage data
CategoryCount
Under 25,00068
25,000 to 49,999230
50,000 to 74,999212
75,000 to 99,999136
100,000 to 149,999115
150,000 and above46

Under 25,000: 68; 25,000 to 49,999: 230; 50,000 to 74,999: 212; 75,000 to 99,999: 136; 100,000 to 149,999: 115; 150,000 and above: 46

25,000 to 49,999 miles has the most reports with usable mileage (230). 195 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
9
2011
6
2012
33
2013
276
2014
129
2015
83
2016
63
2017
82
2018
95
2019
67
2020
48
2021
40
2022
24
2023
19
2024
16
2025
9
2026
3
Complaints over time data
CategoryCount
20109
20116
201233
2013276
2014129
201583
201663
201782
201895
201967
202048
202140
202224
202319
202416
20259
20263

2010: 9; 2011: 6; 2012: 33; 2013: 276; 2014: 129; 2015: 83; 2016: 63; 2017: 82; 2018: 95; 2019: 67; 2020: 48; 2021: 40; 2022: 24; 2023: 19; 2024: 16; 2025: 9; 2026: 3

Pattern summary

Steering leads the component reports. Steering behavior appears in 256 complaint narratives. Braking behavior appears in 220 complaint narratives. Engine operation appears in 127 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10466292 · 2012-07-17 (July 17, 2012)

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

Owner-reported narrative. 37,000 miles reported. Look up ODI 10466292 at NHTSA ↗

Owner report 10523675 · 2013-07-08 (July 8, 2013)

SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MA…

Owner-reported narrative. 47,000 miles reported. Look up ODI 10523675 at NHTSA ↗

Owner report 10324360 · 2010-04-07 (April 7, 2010)

MY CAR SPED UP WHILE I HAD MY FOOT ON THE BRAKE I JUST GOT IT STOPPED BEFORE I HIT A TRUCK THE FIRST TIME. THE SECOND TIME I WAS PULLING INTO MY GARAGE TO PARK MY CAR WHEN IT SPED UP AND I TOOK THE CENTER SECTION BETWEEN MY DOORS BEFORE I GOT IT STOPPED. IT DONE $3299 TO THE GARAGE AND $2600 TO THE CAR. FORD CHECKED IT OUT FOR TWO HOURS AND COULD NOT FIND ANYTHING WRONG. *TR

Owner-reported narrative. 3,167 miles reported. Look up ODI 10324360 at NHTSA ↗

Owner report 10356514 · 2010-09-20 (September 20, 2010)

2010 MERCURY MILAN HYBRID SUFFERED FRONT END DAMAGE DUE TO SURGE ACCELERATION DURING PARKING. NO FLOORMAT PROBLEM INVOLVED. .UNEXPLAINED RAPID MOVEMENT WHILE BRAKES ENGAGED. DAMAGE TO FRONT END SUBSTANTIAL BUT NO ONE HURT. MERCURY DEALER/GEICO IN PROCESS OF REPAIRING. GEICO FEELS RECALL APPLIES TO THIS MODEL. *TR

Owner-reported narrative. 5,584 miles reported. Look up ODI 10356514 at NHTSA ↗

Owner report 10467849 · 2012-07-26 (July 26, 2012)

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000.

Owner-reported narrative. 40,000 miles reported. Look up ODI 10467849 at NHTSA ↗

Owner report 10467994 · 2012-07-27 (July 27, 2012)

I HAVE HAD THREE INSTANCES OF THE CAR DECELERATING AND STALLING AT HIGH SPEEDS. THE MOST RECENT INCIDENT OCCURRED TWICE ON 7/26/12 WHILE DRIVING 65 MPH ON THE EXPRESSWAY THE CAR QUICKLY DECELERATED AND WOULD NOT ACCELERATE. THE THROTTLE LIGHT APPEARED THE FIRST TIME AND AFTER TURNING THE ENGINE OFF, THE CAR STARTED AGAIN; HOWEVER IT OCCURRED A SECOND TIME. I HAD TO HAVE THE CAR TOWED 35 MILES TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND COULD HAVE RESULTED IN A SERIOUS COLLISION DURING RUSH HOUR TRAFFIC WITH CARS AND TRUCKS TRAVELING AT HI…

Owner-reported narrative. 35,600 miles reported. Look up ODI 10467994 at NHTSA ↗

Owner report 10335336 · 2010-06-08 (June 8, 2010)

I HAVE A 2010 MERCURY MILAN THIS CAR HAS BEEN IN THE SHOP MANY TIMES THE TRANSMISSION WAS SLIPPING IT HAS LEFT ME IN THE MIDDLE OF AN INTERSECTION AND THE LAST STRAW WAS 3 WEEKS AGO WHEN THE TRANSMISSION KICKED IN WHEN I WAS TURNING IT POPPED MY NECK AND I HIT A CURB. I DO NOT FEEL SAFE IN THE CAR. ONE TIME THE GAS PEDAL STUCK AND I HAD TO REACH DOWN AND PULL OUT MY FLOOR MAT. ALSO TRIM PARTS JUST FALL OFF OF THIS THING. *TR

Owner-reported narrative. 7,400 miles reported. Look up ODI 10335336 at NHTSA ↗

Owner report 10393624 · 2011-03-29 (March 29, 2011)

TL*THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE TRANSMISSION WOULD NOT SHIFT GEARS. WHILE DRIVING IT WAS DIFFICULT TO TELL WHICH GEAR THE VEHICLE WAS IN AND THE RPMS INCREASED RAPIDLY. THE CONTACT RELEASED THE ACCELERATOR PEDAL WHICH LOWERED THE RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 11,000. UPDATED 05/05/11*LJ UPDATED 5/2/11 *CN THE CONSUMER STATED FROM A DEAD STOP UP TO 45-50 MPH, THE TRANSMISSION WOULD AUTOMAT…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10393624 at NHTSA ↗

Owner report 10455997 · 2012-04-21 (April 21, 2012)

2.CAR (HYBRID) LOSES POWER. THIS IS THE ONLY OCCURRENCE. THE CAR WAS STARTED AND DRIVEN DOWN HILL TO AN INTERSECTION. WHEN TURNING RIGHT THE CAR SUDDENLY AND WITHOUT ANY WARNING LOST POWER. SEVERAL ATTEMPTS TO ACCELERATE FAILED AND THE CAR CAME TO A STOP. I LOOKED AT THE DASH AND THE HEV SCREEN. I SAW THAT THE BATTERY WAS FULLY CHARGED (MAXIMUM LIMIT), WRENCH WARNING LAMP WAS ON AND THE HEV SCREEN SHOWED ONLY THE ELECTRIC MOTOR WAS ON (HI LIGHTED). I TURNED THE IGNITION KEY OFF THEN ON, AND THE CAR RETURNED TO NORMAL OPERATION. AT THIS POINT TH…

Owner-reported narrative. Look up ODI 10455997 at NHTSA ↗

Owner report 10532510 · 2013-07-25 (July 25, 2013)

CAR DIED MULTIPLE TIMES ON HIGHWAY.I PULLED OVER EACH TIME, TURNED OFF KEY, AND RESTARTED THE CAR AND PROCEEDED. DEALER SAID IT WAS A FUEL PUMP. REPLACED FUEL PUMP. CAR STILL DIES. O'REILLY'S SAYS IT IS THE THROTTLE BODY. I AM HAVING TROUBLE FINDING THE PART. CAR IS NOT SAFE AND I NEED IT FIXED OR REPLACED.

Owner-reported narrative. 57,000 miles reported. Look up ODI 10532510 at NHTSA ↗

Owner report 10549661 · 2013-10-26 (October 26, 2013)

WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR

Owner-reported narrative. 43,000 miles reported. Look up ODI 10549661 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,002 unique complaints in this selection. Analysis snapshot: 2026-09-30.

80.5%Usable mileage807 / 1,002 records
100.0%Valid incident date1,002 / 1,002 records
100.0%Valid filing date1,002 / 1,002 records
100.0%Ordered incident and filing dates1,002 / 1,002 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011
Air Bags
12859.8%
ODI 10887365 · 89,000 mi

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT AND REAR PASSENGER DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 09/29/16*LJ *CN

Look up ODI 10887365 at NHTSA ↗

23053.0%
ODI 10360581

LESS THAN 30000, MILES AIR CONDITIONING WENT OUT AND WAS CHARGED TO REPAIR IT, AIR BAG SENSOR LIGHT COMES AND GOES BUT NEVER FIXED OR REPAIRED. WAS IN A 30 MILE A HOUR HEAD ACCIDENT, AND AIR BAGS NEVER DEPLOYED......DRIVER WINDOW MOTOR OUT 2 TIMES...BATTERY WENT OUT AFTER 2 YEARS AND WAS CHARGED 140 TO REPLACE A 80 DOLLAR BATTERY.... TRADE IT OFF NOW OR DEAL WITH THESE ISSUES! *TR

Look up ODI 10360581 at NHTSA ↗

21046.6%
ODI 10243995 · 100 mi

INVOLVED IN A SERIOUS MOTOR VEHICLE CRASH ON 8/14/08 IN MY VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THIS WAS A SIDE, ALMOST T-BONE IMPACT, AND THE CURTAIN/SIDE AIR BAGS DID NOT DEPLOY. AS A RESULT I HAD GLASS LACERATIONS AND MY HEAD HIT THE DRIVER'S WINDOW, SMASHING IT AND CAUSING INJURY TO MY HEAD. *TR

Look up ODI 10243995 at NHTSA ↗

8537.6%
ODI 10430031 · 58,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING 30 MPH AND CRASHED HEAD-ON INTO A UTILITY POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10430031 at NHTSA ↗

10510.5%
ODI 10584789 · 71,202 mi

I HAVE MERCURY MILAN AND I HAD AN ACCIDENT. A CAR WAS TURNING AND TURNED IN FRONT OF ME I SWERVED AND HIT THE CAR THAT WAS TURNING A STOP SIGN, STREET SIGN, AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. *TR

Look up ODI 10584789 at NHTSA ↗

178.9%
ODI 10928804

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ UPDATED 7/12/18*JB

Look up ODI 10928804 at NHTSA ↗

Service Brakes
136.1%
ODI 10937865 · 100,000 mi

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.…

Look up ODI 10937865 at NHTSA ↗

11326.0%
ODI 10469486 · 67,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED WHILE EXITING THE HIGHWAY AT 55 MPH. THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND AS THE BRAKES WERE DEPRESSED, THE BRAKE PEDAL RELEASED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT DID NOT LOCATE A BRAKE FLUID LEAK OF ANY KIND. IN ADDITION, THERE WAS NO WARNING OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WAS 67,000.

Look up ODI 10469486 at NHTSA ↗

17839.5%
ODI 10467597 · 100,600 mi

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH ON A WET ROAD AND ATTEMPTING TO BRAKE, THE BRAKES FAILED TO RESPOND. THE VEHICLE SLID IN THE ROAD UNTIL IT CAME TO A REST. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE MASTER CYLINDER WAS FOUND DEFECTIVE A SECOND TIME. THE CURRENT MILEAGE WAS 103,000. THE FAILURE MILEAGE WAS 100,600.

Look up ODI 10467597 at NHTSA ↗

9943.8%
ODI 10480952 · 87,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPROACHING A TRAFFIC STOP. THE BRAKE WAS DEPRESSED WHEN THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ERRONEOUSLY. THE VEHICLE CAME TO A STOP AFTER THE BRAKES WERE APPLIED REPEATEDLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE BRAKE MALFUNCTION RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE MANUFACTURER WAS NOT NOT…

Look up ODI 10480952 at NHTSA ↗

939.3%
ODI 10466292 · 37,000 mi

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

Look up ODI 10466292 at NHTSA ↗

105.2%
ODI 10594792 · 42,000 mi

WAS STOPPED BY A POLICEMAN BECAUSE HE SAID MY RIGHT TAILLIGHT WAS GOING CRAZY, BLINKING, ACTING WRONG FOR A BRAKING PROCESS. I HAD NO INDICATION THAT MY RIGHT TAIL LIGHT DID NOT WORK AND ALSO THAT MY RIGHT SIGNAL LIGHT DID NOT WORK. THERE IS NO INDICATION THAT THE BLINKER WAS NOT WORKING. PRIOR TO BEING STOPPED BY THE POLICEMAN, I HAD A DRIVER SHAKE THEIR HEAD AT ME WHEN I WAS TRYING TO CHANGE LANES TO A RIGHT LANE AND SHE WOULD NOT LET ME IN TO EXIT RIGHT. I DID NOT KNOW THAT THE RIGHT SIGNAL WAS NOT WORKING. THIS IS AN EXTREMELY UNSAFE…

Look up ODI 10594792 at NHTSA ↗

Steering
31.4%
ODI 10302533 · 78,000 mi

KEY WONT COME OUT OF IGNITION AND CAR NOT ENTIRELY IN PARK*CW

Look up ODI 10302533 at NHTSA ↗

30.7%
ODI 10378628 · 53,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER…

Look up ODI 10378628 at NHTSA ↗

51.1%
ODI 10299117 · 25,000 mi

TL*THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH WHENEVER IT SNOWS, THE SNOW GETS CAUGHT INSIDE THE WHEELS. THE VEHICLE WAS OFF BALANCE WHICH CAUSED IT TO SHAKE AND IT BECAME DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE HAS OCCURRED FOR TWO YEARS AND IT HAS BECOME PROGRESSIVELY WORSE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 25,000.

Look up ODI 10299117 at NHTSA ↗

00.0%

No examples available for this selection.

24524.5%
ODI 10466292 · 37,000 mi

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

Look up ODI 10466292 at NHTSA ↗

7639.8%
ODI 10547182 · 50,000 mi

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

Look up ODI 10547182 at NHTSA ↗

Vehicle Speed Control
104.7%
ODI 10520409 · 111,400 mi

WE WERE GOING UP A HILL ON THE INTERSTATE AT 70MPH WHEN THE ENGINE SUDDENLY LOST POWER. I'M TOLD IT WENT INTO LIMP MODE. THERE HAD BEEN NO WARNING OF A PROBLEM. *TR

Look up ODI 10520409 at NHTSA ↗

184.1%
ODI 10334240 · 8,000 mi

TL*THE CONTACT OWNED A 2007 MERCURY MILAN. ON OCTOBER 13, 2007, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE CONTACTS FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CONTINUED TO ACCELERATE OVER THE MEDIAN CRASHING INTO ANOTHER VEHICLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AGAINST THE MEDIAN, THE VEHICLE CAME TO A STOP. THE PASSENGERS NECK WAS BROKEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APP…

Look up ODI 10334240 at NHTSA ↗

194.2%
ODI 10214131 · 1,100 mi

MY MERCURY MILAN IS LESS THAN A MONTH OLD. I WAS DRIVING ON A SECONDARY SURFACE ROAD. I ACCELERATED TO PASS ANOTHER CAR, SUDDENLY THE CAR BEGAN TO ACCELERATE ON ITS OWN. I APPLIED THE BRAKES THEY WOULDN'T WORK. I PULLED THE EMERGENCY BRAKE UP. IT WOULD NOT STOP THE CAR. I CONTINUED ACCELERATE. I WAS HEADING INTO HEAVER TRAFFIC. I WAS LUCKY ENOUGH TO PULL ON THE SHOULDER AND IN ORDER TO STOP THE CAR I HAD TO SHUT THE ENGINE OFF. I STARTED THE ENGINE NOW THAT I WAS IN PARK AND THE ENGINE RACED. I SHUT THE ENGINE OFF AGAIN. THIS TIME IT…

Look up ODI 10214131 at NHTSA ↗

104.4%
ODI 10451681 · 12,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING SPACE, THE BRAKE WAS ENGAGED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE OVER A CONCRETE PARKING BLOCK. THE VEHICLE CRASHED INTO A SET OF BUSHES AS A RESULT. THE CONTACT SUSTAINED NO PERSONAL INJURY. THE VEHICLE WAS THEN TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE BODY DAMAGES. THE SAME FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Look up ODI 10451681 at NHTSA ↗

17617.6%
ODI 10324360 · 3,167 mi

MY CAR SPED UP WHILE I HAD MY FOOT ON THE BRAKE I JUST GOT IT STOPPED BEFORE I HIT A TRUCK THE FIRST TIME. THE SECOND TIME I WAS PULLING INTO MY GARAGE TO PARK MY CAR WHEN IT SPED UP AND I TOOK THE CENTER SECTION BETWEEN MY DOORS BEFORE I GOT IT STOPPED. IT DONE $3299 TO THE GARAGE AND $2600 TO THE CAR. FORD CHECKED IT OUT FOR TWO HOURS AND COULD NOT FIND ANYTHING WRONG. *TR

Look up ODI 10324360 at NHTSA ↗

2211.5%
ODI 10462584 · 7,000 mi

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY AS HE DEPRESSED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR TWO WEEKS WITH A FLIGHT RECORDER HOOKED TO THE ENGINE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED HE HAS TO TAKE THE VEHICLE TO THE DEALER FOR THEM TO INSPECT THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FA…

Look up ODI 10462584 at NHTSA ↗

Power Train
209.3%
ODI 10448897 · 120,000 mi

I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THE…

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184.1%
ODI 10441940 · 39,252 mi

CAR ALWAYS SHIFTED HARD AT 2500 RPM'S. BUT GOT PROGRESSIVELY WORSE. TOOK TO WAYNE LINCOLN MERCURY (WHERE I HAD PURCHASED THE CAR NEW) THEY TESTED THE CAR AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK AT ABOUT 53,000 MILES WITH SAME COMPLAINT THEY SAID IT WAS A MOTOR MOUNT. HAD IT CHECKED AT LOCAL GARAGE THEY SAID MOTOR MOUNT WAS FINE.POWER TRAIN WARNING LIGHT CAME ON TRANS STARTED TO SLIP TRANS FLUID ALMOST BLACK.CAR HAD EXTENDED WARRANTY BUT DEALER REFUSED TO HONOR BECAUSE CAR DIDN'T HAVE 70,000 MILE SERVICING DONE. TOOK TO LOCAL TRANS SHOP…

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153.3%
ODI 10544835 · 97,000 mi

I WAS DRIVING DOWN HIGHWAY 27 WHEN ALL OF A SUDDEN MY MILAN LOST ACCELERATION AND WOULD NOT KEEP CURRENT SPEED. I DRIFTED OVER TO THE SIDE OF THE ROAD WHEN IT TURNED OFF COMPLETELY. THE AC/RADIO/WINDOWS STILL WORKED BUT THE CAR WOULD NOT CRANK BACK UP. THE ENGINE FELT LIKE IT WAS SHAKING WHILE TRYING TO START IT BACK. AFTER ABOUT 5-10 MINUTES THE CAR STARTED RIGHT BACK UP AND HAD NO OTHER ISSUES UNTIL ABOUT 3 DAYS LATER. I THOUGHT IT MIGHT BE BAD GASOLINE SO I DID PURCHASE A FUEL CLEANER TO SEE IF THAT WOULD HELP. THE PROBLEM CAME BACK ANOTHER …

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41.8%
ODI 10453045

2009 MERCURY MILAN. CONSUMER STATES FRONT SUSPENSION FAILURE *TGW THE CONSUMER STATED THE PROBLEM WAS THE UPPER SUSPENSION ARMS ON THE VEHICLE. RIGHT AFTER THE VEHICLE WAS PURCHASED, BOTH UPPER CONTROL ARMS HAD TO BE REPLACED, BEFORE ALIGNMENT PROBLEMS COULD BE ADDRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED PROBLEMS. HOWEVER, THE CONSUMER WAS INFORMED THAT WINDSHIELD WIPERS, TRANSMISSION FLUID AND NEW TIRES WERE NEEDED. SHORTLY AFTER THE VISIT TO THE DEALER, THE CONSUMER PURCHASED NEW TIRES FROM ANOTHER DEALERSHIP. THE DEALER I…

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14514.5%
ODI 10329659 · 2,800 mi

UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR

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3116.2%
ODI 10479712 · 44,000 mi

I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH…

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Engine
83.7%
ODI 10514940 · 94,000 mi

PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART…

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133.0%
ODI 10522832 · 80,000 mi

INCIDENT OCCURRED AS DRIVER OF MERCURY MILAN 2007 AWD PREMIER VEHICLE WAS DRIVING ON THE HIGHWAY AT A SPEED OF AROUND 50-45MPH. THE CAR BEGAN TO SHUDDER AND VIBRATE. VEHICLE DASH LIGHTS AND ENGINE CUT OUT COMPLETELY IN THE MIDDLE OF DRIVING, DRIVER MANAGED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. CAR WAS TOWED TO NEARBY AUTO SERVICE FACILITY. UPON INSPECTION THE PCM MODULE WAS FOUND TO BE DEFECTIVE. THE PCM MODULE SHORTED OUT ALL 6 IGNITION COILS AND DUMPED FUEL INTO THE CONE OF ONE CATALYTIC CONVERTER STOPPING IT FROM WORKING. FURTHER INVEST…

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122.7%
ODI 10542407 · 95,000 mi

AFTER REPLACING MY CAR BATTERY, THE SERVICE LIGHT FOR THE THROTTLE BODY TRANSMISSION CAME ON. WHEN I WENT TO DRIVE OFF THERE WAS NO ENGINE POWER.

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52.2%
ODI 10726327 · 42,000 mi

WHILE DRIVING OFTEN TIMES MY VEHICLE REDUCES SPEED DRASTICALLY, WHILE PRESSING ON THE GAS. THIS IS VERY DANGEROUS ESPECIALLY WHEN ON THE HIGHWAY BECAUSE OF THE SUDDEN REDUCTION IN SPEED. MOST OF MY DRIVING IS DONE ON THE HIGHWAY. IT TAKES A LONG TIME FOR THE VEHICLE TO PICK UP SPEED AGAIN. ALSO IT DOES THIS WHEN I AM STOPPED AT A RED LIGHT WHICH IS ALSO A CONCERN FOR ME WITH MY CHILD IN THE CAR. I TRIED TO GET THIS PROBLEM DIAGNOSED BUT IT DRIVES FINE WHILE AT THE MECHANIC SHOP. MY VEHICLE HAS BEEN DOING THIS SINCE MY PURCHASE WITH ONLY HAVING …

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15915.9%
ODI 10462348 · 41,000 mi

I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME…

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2211.5%
ODI 10479712 · 44,000 mi

I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH…

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Exterior Lighting
10.5%
ODI 10351055

PLASTIC HEADLIGHT LENSES THAT DETERIORATE/CLOUD AND REDUCE LIGHT PASSING THROUGH THE LENS. RESULTING IN REDUCED VISIBILITY DURING NIGHT TIME DRIVING. ARE MANUFACTURERS REQUIRED TO HAVE LIFE OF VEHICLE LENS? WHAT HAPPENED TO GLASS LENSES? NO RECALLS FOR CLOUDED LENSES? VERY COSTLY TO REPLACE OR REPAIR. ARE YOU MISSING SOMETHING RIGHT IN FRONT OF YOUR EYES? I SEE THIS ON MORE CARS THAN I CAN COUNT. MANY MANUFACTURERS, MODELS AND YEARS. CAN YOU HELP MILLIONS OF PRESENT AND FUTURE AUTO OWNERS? *TR

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00.0%

No examples available for this selection.

30.7%
ODI 10543085 · 95,000 mi

CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE …

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00.0%

No examples available for this selection.

13013.0%
ODI 10475972 · 35,700 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200.

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2613.6%
ODI 10519635 · 47,350 mi

LEFT BRAKE LIGHT STAYS ON WHEN LIGHTS ARE ON AND BRAKE IS NOT DEPRESSED. *TR

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Electrical System
62.8%
ODI 10514940 · 94,000 mi

PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART…

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143.2%
ODI 10434877 · 78,000 mi

THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL…

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51.1%
ODI 10543085 · 95,000 mi

CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE …

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20.9%
ODI 10399553 · 19,487 mi

2009 MERCURY MILAN CAUGHT ON FIRE WHILE TURNED OFF, THE FIRE ORIGINATED FROM THE UPPER PART OF THE ENGINE MELTING PLASTIC AND DRIPPING DOWN ON SOME FUEL LINES. I CONTACTED FORD MOTOR COMPANY ABOUT THIS AS THE CAR WAS STILL COVERED UNDER FULL WARRANTY. THEY WILL NOT EVEN INSPECT THE CAR AS I HAVE REQUESTED OR PAY FOR ANY DAMAGES TO MY PROPERTY OR EVEN REPLACE THE CAR THAT WAS A TOTAL LOSS. *TR

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10010.0%
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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178.9%
ODI 10479712 · 44,000 mi

I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "TH…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering72,500–130,000 mi95,000 mi195
ODI 10466292 · 37,000 mi

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

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ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10546484 · 58,500 mi

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN …

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Vehicle Speed Control39,645–64,550 mi50,200 mi171
ODI 10324360 · 3,167 mi

MY CAR SPED UP WHILE I HAD MY FOOT ON THE BRAKE I JUST GOT IT STOPPED BEFORE I HIT A TRUCK THE FIRST TIME. THE SECOND TIME I WAS PULLING INTO MY GARAGE TO PARK MY CAR WHEN IT SPED UP AND I TOOK THE CENTER SECTION BETWEEN MY DOORS BEFORE I GOT IT STOPPED. IT DONE $3299 TO THE GARAGE AND $2600 TO THE CAR. FORD CHECKED IT OUT FOR TWO HOURS AND COULD NOT FIND ANYTHING WRONG. *TR

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ODI 10329659 · 2,800 mi

UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR

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ODI 10334203 · 1,500 mi

TL*THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING IN REVERSE, THE ACCELERATOR PEDAL STUCK AND THE VEHICLE BEGAN TO SURGE BACKWARDS UNTIL IT ROLLED OVER A CURB RESULTING IN A CRASH. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO CHANCE THE VEHICLE COULD HAVE SURGED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING IN REVERSE; THE FAILURE RESULTED IN ANOTHER CRASH. …

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Engine39,000–67,262 mi51,000 mi153
ODI 10462348 · 41,000 mi

I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME…

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ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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Power Train36,017–64,500 mi49,000 mi134
ODI 10329659 · 2,800 mi

UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR

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ODI 10432456 · 500 mi

THE CAR HESITATES TO GO INTO GEAR, WHEN IT DOES IT IS WITH A HARD JERK. SHIFTS INTO NEXT GEARS HARD AND WITH JERKING MOTION. WHEN STARTING TO PUSH ACCELERATOR SOMETIMES TAKES A BIT BEFORE IT ENGAGES AND THEN DOES WITH A JERK. WILL CHUG WHEN AT THE 40MPH MARK AND HOLDING. IT APPEARS TO NOT KNOW IF IT SHOULD DOWNSHIFT OR UPSHIFT. TRANSMISSION IS VERY UNPREDICTABLE WHEN IT IS GOING TO ENGAGE AND HOW HARD OF A JERK YOU WILL GET FROM IT. IT ALSO WILL SURGE IF YOU ARE COASTING AND THEN NEED JUST A LITTLE MORE GAS TO GET TO WHERE YOU WANT TO BE.…

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ODI 10436499 · 23,000 mi

NOV. 18TH, 2011. WHILE DRIVING EAST BOUND APPROX. 6AM, ON THE LONG ISLAND EXPRESSWAY, NY (ROUTE 495 EAST) I WAS GOING ABOUT 60 MPH WHEN THE CAR SLOWED DOWN TO APPROX. 3 MPH AND JERKED ALONG, THE WRENCH ICON DISPLAYED IN THE DASH BOARD. .I WAS IN THE BEGINNING OF RUSH HOUR..THE TIME WAS APPROX.6AM AND THE SUN HADN'T EVEN RISEN YET. IT WAS THE MOST SCARY TIME IN MY LIFE. ALL I SAW WERE TRUCKS COMING TOWARDS ME. AFTER ABOUT 30 MINS..I WAS ABLE TO STEER THE CAR OVER TO THE LEFT HAND SHOULDER. I SHUT THE CAR OFF AND WAITED A FEW MINUTES AND TRIED T…

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Exterior Lighting35,700–63,000 mi48,364 mi117
ODI 10475972 · 35,700 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200.

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ODI 10485347 · 45,000 mi

I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON,…

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ODI 10487983 · 15,231 mi

CARRIED MY MILAN PREMIER FOR ITS REQUIRED ANNUAL STATE OF NC INSPECTION. THE VEHICLE FAILED THE INSPECTION DUE TO THE FOLLOWING: THE REAR LED LIGHTS GLOWED IN THE BRAKE LIGHT MODE WHEN THE HEADLIGHTS WERE TURNED ON. WHEN THE BRAKES WERE APPLIED, THE SMALL REAR LIGHT BELOW THE REAR SPOILER CAME ON. BOTH REAR LAMP ASSEMBLIES HAD TO BE REPLACED BY A FORD DEALER. WITHOUT THE INSPECTION I WOULD NOT HAVE KNOWN THE PROBLEM EXISTED. A SEARCH ON THE INTERNET INDICATES MANY SIMILAR PROBLEMS WITH MILAN PREMIER LED LIGHTS. THIS IS MY FIRST VEHICLE WI…

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Fuel/Propulsion System40,213–71,005 mi49,250 mi100
ODI 10466310 · 38,000 mi

DRIVING CAR SLOWS AND JERKS PRESS GAS NOTHING HAPPENS. PULL OVER CAR JERKS I CUT IT OFF AND RESTART THE ENGINE. WORKS FINE FOR A FEW MOMENTS THEN STARTS AGAIN. REPEATED THIS PROCESS 6 TIMES. MADE IT TO THE FORD DEALER THEY REPLACED A THROTTLE SENSOR. WORKED FINE AFTER THAT. THEN I TRADED IT. *TR

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ODI 10468066 · 37,807 mi

STARTED VEHICLE AND NOTICED CAR JERKING AND NOT ACCELERATING CORRECTLY. I WAS STOPPED AT LIGHT APPROX 1/3 MILE FROM START AND CAR DIED AT LIGHT , CAR RESTARTED AND MADE LEFT TURN ONTO BUSY FREEWAY AND CAR HEISITATED AND STATED JERKING AGAIN WITH NO ACCELERATION. MOVED TO SHOULDER OF ROAD AND CALLED AAA TO HAVE CAR TOWED....UNSAFE AND UNABLE TO CONTINUE DRIVE HOME...15 MILES AHEAD. FORD SERVICE PULLED CODE P2111 FROM DASHBOARD LIGHTS AND SAID THROTTLE BODY WAS SHOT...AT 38000 MILES. NO RECOURSE FROM FORD OUT OF WARRANTY 2000 MILES . I WAS CHARGE…

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ODI 10472049 · 77,157 mi

I WAS ENTERING THE INTERSTATE AT 60 MPH WHEN MY CAR JERKED, AND LOST RESPONSE OF THE ACCELERATION. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS AT FAULT. NOTICED THAT THIS IS A PROBLEM THAT MANY OWNERS OF THIS YEAR MAKE AND MODEL HAVE. HOPEFULLY MERCURY WILL RECALL THIS PART. *TR

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Air Bags52,500–123,500 mi95,000 mi23
ODI 10584789 · 71,202 mi

I HAVE MERCURY MILAN AND I HAD AN ACCIDENT. A CAR WAS TURNING AND TURNED IN FRONT OF ME I SWERVED AND HIT THE CAR THAT WAS TURNING A STOP SIGN, STREET SIGN, AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. *TR

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ODI 10927168 · 49,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTERER EXCEEDED A REASONALE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 7/9/18*JB

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ODI 10979049 · 71,000 mi

TAKATA RECALL. FORD NOTIFIED ME IN JULY OF 2016 OF THE DEFECT AND RECALL. TEN MONTHS LATER AND STILL NO RESOLUTION. WHAT IS THE ALLOWED TIME FOR REPAIR. WHEN I CALL THE DEALER THEY TELL ME THEY WILL CONTACT ME WHEN THEY HAVE PARTS.

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Electrical System33,477–69,338 mi46,816 mi86
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10463670 · 35,700 mi

WHEN DRIVING, THE CAR FEELS LIKE IT SHIFTS GEARS, THE WRENCH LIGHT COMES ON AND ENGINE POWER IS LOST. AFTER PULLING OVER, TURNING OFF THE ENGINE AND RESTARTING, THE CAR DRIVES NORMALLY. THIS HAPPENED MULTIPLE TIMES IN ONE DAY. DEALER REPROGRAMMED PCM AND IT WAS FINE FOR TWO MONTHS. SAME THING HAPPENED ON JUNE 21, 2012. THIS IS POTENTIALLY LIFE THREATENING PROBLEM BECAUSE IT HAS HAPPENED AT HIGHWAY SPEEDS IN RUSH HOUR CONDITIONS. MANY CONSUMER REPORTS OF SAME SYMPTOMS CAN BE EASILY FOUND ON INTERNET BY SEARCHING FOR "ELECTRONIC THROTTLE CONTROL.…

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ODI 10465659 · 24,600 mi

AFTER ONLY 24,600 MILES, THE SUN ROOF WORKED ONE DAY AND THE NEXT DAY WHEN THE BUTTON WAS ACTIVATED THE SUNROOF BEGAN TO LOWER THE REAR OF THE WINDOW BUT WOUNLD OPEN NO FURTHER. UPON MULTIPLE TRIES, THE RAISING AND LOWERING OF THE REAR PART OF THE WINDOW IS ALL IT WOULD DO. WHEN TAKEN OT BLLOOMINGTON LINCOLN, (MN) THEY INFORMED ME THAT THE MOTOR AND ENTIRE TRACK SYSTEM WOULD NEED REPLACING. THEY TOOK PICTURES TO SEND TO FORD TO SEE IF THEY WOULD HONOR THE WARRANTY. GEE. THE VEHICLE IS STILL UNDER THE 3 YR, 36000 LIMIT. SHOULD HAVE BEEN A NO …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11622282 · 240,000 mi

The contact owns a 2010 Mercury Milan. The contact stated that while operating the vehicle, the "Check Brake System" and "Service Advance Track" messages remained displayed. The cause of the failure was not yet determined. The contact indicated that the failure had occurred days after the vehicle was repaired under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer and local dealer were notified of the failure. The failure mileage was 240,000.

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2024-112None
ODI 11623168 · 126,000 mi

The contact owns a 2010 Mercury Milan. The contact stated while driving at approximately 45 MPH while turning the steering wheel to the right, the steering warning illuminated, and the steering wheel became difficult to turn. The contact stopped and turned off the vehicle and the power steering function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manuf…

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ODI 11625230

The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the steering wheel was difficult to turn. Additionally, the contact stated while driving 30-35 MPH, the steering wheel seized inadvertently. There were no warning lights illuminated. The contacted depressed the brake pedal and pulled over to the side of the road and parked the vehicle. The contact stated that upon returning to the vehicle, the vehicle was restarted, and the steering wheel was no longer seized, but the steering wheel was difficult to turn.…

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2024-120None

No examples available for this selection.

2025-011None
ODI 11639152

Whenever the car engine isn't warm and I slam on the brakes, they barely respond. I have replaced the master cylinder, abs hydraulic module, brake booster, calipers, pads, and rotors, and it still has about 20% normal braking power when the engine is cold. Just got it back from the dealership again. Dealer said no vacuum leak found, no leaks found, abs module checks out fine, and said the check valve passed diagnostics. The problem remains. This has been ongoing for several years now. May have contributed to an accident in 2023. Not sur…

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2025-021None
ODI 11640467

I experienced a loss of power steering while driving and a dash display "Service Power Steering Now" and "Service Advancetrac". The messages started just before the failure. The lack of power steering was a risk to everyone as the car could only be turned with significant effort and not respond to quick movement. The dash messages are still on after a restart and the car cannot be driven because of safety. My independent mechanic confirmed the issue and fix to be a bad rack. He noted the rack part number is the same as the 2011 Milan, currentl…

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2025-030None

No examples available for this selection.

2025-041None
ODI 11655144

Check engine light is on mechanic says it's a fuel tank issue

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11671729 · 140,000 mi

The contact owns a 2010 Mercury Milan. The contact stated that while depressing the brake pedal to the floorboard, the vehicle failed to immediately stop. The vehicle was taken to the local brake service center, but the cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experi…

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2025-082None
ODI 11678528

I collided with three parked vehicles and my airbags did not deploy causing me to hit my head

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ODI 11679284 · 60,562 mi

The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 30 MPH, the "Service Traction Control" and “Power Steering Sensor” warning lights illuminated. The contact stated that the steering wheel became difficult to turn to the left or the right. The contact was able to drive the vehicle back to the residence. The local dealer was contacted and sent an agent to the residence to drive the vehicle to the dealer. The vehicle was diagnosed, and it was determined that the power steering assist had failed, and the ste…

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2025-092None
ODI 11689311

The safety recall 19S54 is affecting my vehicle. It was made at the same plant at the approved date range as the other vehicles on the recall list but it seems my vehicle wasnt added to the list because it is a hybrid but it has the same exact issue as the non hybrid models

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ODI 11689597

The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars to fix it know that only some of the 2010 Mercury Milans are on a recall list unfortunately mine is not on that list why because it is absurd that I should I have to make this repair for 1800 dollars again you cant safely drive this car it takes everything I have to turn the steering wheel

Look up ODI 11689597 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11704889

Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steering system went while on the expressway. The advancetrac warning light came on and then the service power steering now. The steering wheel was impossible to turn and to make matters worse it was snowing out.

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2026-010None

No examples available for this selection.

2026-021None
ODI 11717622

I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tires for any ice or snow, thinking that might be why it was difficult to drive but there was no buildup. I made it home and parked the car. The next day, I can't even turn the steering and a warning comes up that says service power steering and advancetrac.

Look up ODI 11717622 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11738608

While driving at low speed performing a turn in a residential area, the vehicle suddenly displayed a “Steering Assist Fault” warning message and the steering wheel became completely locked with essentially no movement possible. I attempted to turn the wheel with extreme force but it would barely move, creating a serious safety hazard. I was fortunately driving slowly at the time. If this had occurred at higher speed or in traffic, it could have caused a crash, serious injury, or even death. Prior to the incident, there had occasionally been a…

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11759497 · 160,000 mi

The contact owned a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle was involved in a crash. The contact stated that the vehicle flipped over and landed on its roof of the vehicle. The air bags did not deploy. The vehicle was towed to a local tow yard. The contact was later taken to the local medical center. The contact sustained pain and bruises to the chest area, the left and right knees from the impact of the steering wheel, the middle back, and the left side hip. A Police report was filed. The …

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 291 reports

2010: 91 complaints · 2011: 59 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2010132391
20111659
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2010100101
201119100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringVehicle Speed ControlEnginePower TrainExterior LightingFuel/Propulsion SystemAir BagsElectrical System
Steering—
4
ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10546484 · 58,500 mi

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN …

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ODI 10641933

POWER STEERING RECALL: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. I CALLED FORD MOTOR COMPANY REGARDING MY VEHICLE 2010 MERCURY MILAN PREMIER BECAUSE I HAD TO HAVE MY POWER STEERING REPLACED ON MY VEHICLE. THE DEALERSHIP STATED THAT I WOULD HAVE TO CALL FORD AND INFORM THEM THAT MY CAR SHOULD BE LISTED IN T…

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0
9
ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10546484 · 58,500 mi

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN …

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ODI 10641816 · 83,000 mi

AS I WAS DRIVING MY CAR, THE VEHICLE STEERING BECAME HARD TO STEER AND WITHIN MINUTES, THE STEERING BECAME NON-EXISTENT. I HAD TO PUT ON HAZARDS IN ORDER TO AVOID AN A CAR FROM HITTING ME AND TO TRY TO GET TO A SAFE PLACE WITH PRETTY MUCH NO STEERING POWER. *TR

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0
4
ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11099386 · 166,000 mi

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

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ODI 11404365 · 126,000 mi

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS …

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4
ODI 11053877 · 13 mi

TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

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ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11120240 · 103,000 mi

HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANY…

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11
ODI 10466292 · 37,000 mi

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

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ODI 10556572 · 83,850 mi

ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR

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ODI 10641831

TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED. I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY. THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION. I AM STRONG AND I COULD NOT MOVE IT. THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE. I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY. I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS. FORD IS YE…

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Vehicle Speed Control
4
ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10546484 · 58,500 mi

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN …

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ODI 10641933

POWER STEERING RECALL: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. I CALLED FORD MOTOR COMPANY REGARDING MY VEHICLE 2010 MERCURY MILAN PREMIER BECAUSE I HAD TO HAVE MY POWER STEERING REPLACED ON MY VEHICLE. THE DEALERSHIP STATED THAT I WOULD HAVE TO CALL FORD AND INFORM THEM THAT MY CAR SHOULD BE LISTED IN T…

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—
56
ODI 10462348 · 41,000 mi

I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME…

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ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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28
ODI 10329659 · 2,800 mi

UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR

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ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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2
ODI 10535168 · 49,000 mi

FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY…

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ODI 10564621 · 37,000 mi

THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR

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41
ODI 10508848 · 59,363 mi

DRIVING AT HIGHWAY SPEED LIMIT WITH CRUISE ON THERE WAS A LOSS OF CRUISE CONTROL, NO THROTTLE RESPONSE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY. ENGINE WAS RUNNING ROUGHLY, TURNED IT OFF IMMEDIATELY. NO CELL PHONE SERVICE IN THE AREA SO I COULD NOT GET A TOW TRUCK. RESTARTED THE CAR. OPERATED FINE TO GET HOME 10 MILES. WAS TAKING IT TO THE NEAREST DEALER 30 MILES FROM HOME WHEN THE SAME THING HAPPENED. I'M GLAD I DID NOT HAVE MY CHILDREN WITH ME DURING THESE INCIDENTS. AFTER VIEWING INTERNET VIDEOS AND READING ON …

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ODI 10512602 · 74,000 mi

MY VEHICLE WAS TOWED AT MY EXPENSE TO A SHOP. THE VERDICT WAS A 'THROTTLE BODY' ISSUE. THIS VEHICLE WENT INTO THE 'LIMP HOME' MODE WITH NO WARNING. I WOULD CHALLENGE THE PRESIDENT OF FORD TO ATTEMPT TO LIMP THIS VEHICLE JUST 5 MILES ON ANY BUSY ROAD IN THE NATION IN THIS MODE. APPARENTLY, JUDGING BY MY RESEARCH, IT IS AN ONGOING PROBLEM AND WIDESPREAD. AS OF RIGHT NOW THE VEHICLE IS UNUSABLE, SINCE THE PARTS ARE ON 'INDEFINITE BACK-ORDER' AWAITING SOME SORT OF RELEASE OF PARTS. THE VEHICLE IS STUCK AT A DEALERSHIP, NO FIX DATE IN SIGHT UNTIL T…

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ODI 10513516 · 41,000 mi

DRIVING AT 45MPH ON ROAD, MAINTAINING CONSTANT SPEED, CAR GOES INTO LIMP MODE, NO THROTTLE CONTROL. WRENCH LIGHT COMES ON. PULLED OVER TO SIDE OF THE ROAD, PUT CAR INTO PARK AND WAITED A FEW SECONDS, CAR RE-IGNITED AND WAS ABLE TO GET HOME. THIS HAPPENED AGAIN 2 TIMES THE NEXT DAY IN ROUTE TO THE GROCERY STORE WHICH IS LESS THAN 4 MILES AWAY. IT HAS CONSISTENTLY BEEN HAPPENING NEARLY EVERY TIME I DRIVE IT. I HAVE STALLED OUT AT 2 INTERSECTIONS WHICH IS VERY DANGEROUS. I JUST HAD THE CAR DIAGNOSED WITH ELECTRONIC THROTTLE BODY FAILURE. 136.00 LA…

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24
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10473039 · 40,100 mi

WHILE DRIVING, THE THROTTLE WOULD LOSE THE ABILITY TO SEND FUEL TO THE MOTOR THUS CAUSING NO ACCELERATION ABILITY. I WAS REQUIRED TO PULL OFF OF THE ROAD AND TURN THE VEHICLE OFF AND RESTART IT. THE CHECK ENGINE LIGHT AND THROTTLE LIGHT CAME ON. THE VEHICLE NEEDED AN NEW ELECTRONIC THROTTLE BODY. *TR

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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Engine0
56
ODI 10462348 · 41,000 mi

I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME…

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ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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50
ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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ODI 10474037 · 50,000 mi

THE PROBLEM STARTED ALMOST A YEAR AGO BUT DID NOT SEEM TO OCCUR ALL THE TIME. FROM TAKE OFF, THE CAR WOULD STALL AND THEN RE-ENGAGE WITH GUSTO. UP UNTIL THE OTHER DAY THE CAR LOST ALL POWER BUT WAS IDLING. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROADWAY, ATTEMPTED TO LISTEN TO WHAT I HEARD AND THOUGHT IT WAS A BAD GAS ISSUE AND NOTICED THE WRENCH AND ENGINE LIGHTS WERE ON. I TURNED THE VEHICLE OFF AND THEN RESTARTED TO HAVE FULL GAS PEDAL RESPONSE BUT THE ENGINE LIGHT STAYED ON. I PROCEEDED DOWN THE ROAD TO THE INTERSTATE BUT DECIDED TO …

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32
ODI 10478897 · 52,500 mi

2010 MERCURY MILAN ENGINE SUDDENLY DIED ON AN URBAN INTERSTATE WITH SIMILAR SYMPTOMS OF RUNNING OUT OF FUEL, AND HAS DIED MULTIPLE TIMES SINCE. WRENCH LIGHT ILLUMINATED AS ENGINE DIED, BUT NO CHECK ENGINE LIGHT OR CODES APPEAR FOR DIAGNOSIS. MUST SHUT OFF ENGINE, THEN ABLE TO RESTART ENGINE. ENGINE DIES RANDOMLY AND IS NOT AFFECTED BY MOISTURE, TEMP, OR TIME DRIVEN. CONDITION IS HAZARDOUS ANYTIME ACCELERATION AND CONTROL ARE CRITICAL. WEBSITE ENTRIES INDICATE THIS IS A WIDESPREAD PROBLEM. TOOK INTO FORD DEALER ONCE FOR DIAGNOSIS AND DEALER REPL…

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ODI 10485035 · 33,437 mi

STALLED THREE TIMES, WITHOUT WARNING, WHILE TRAVELING AT 50 MPH. ALMOST REAR ENDED EACH TIME. VEHICLE 38 MONTH OLD AND LESS THEN 34,000 MILES. REPLACE THROTTLE BODY. PLEASE HAVE FORD CHECK INTO THIS BEFORE SOMEONE GETS HURT. *TR

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ODI 10499970 · 10,000 mi

PURCHASED THIS CAR USED IN JULY 2012. IS A 2010 AND HAD LOW MILES ON IT. DEALER CLAIMED VEHICLE WAS A LEASE AND WAS TURNED IN. AFTER DRIVING THE CAR SEVERAL DAYS, IT STALLED AT STOP SIGN, NO ENGINE LIGHT APPEARED. AFTER RE-STARTING, IT DROVE FINE. SEVERAL WEEKS LATER, VEHICLE AGAIN STALLED AT STOP SIGN. NO ENGINE LIGHT. VEHICLE WAS BROUGHT TO DEALER WHERE THE THROTTLE BODY WAS REPLACED. SEVERAL DAYS LATER, VEHICLE AGAIN STALLED AT STOP LIGHT. THIS HAS BEEN GOING ON FOR OVER 9 MONTHS. IT MAY NOT STALL FOR SEVERAL WEEKS. DEALER KEPT THE CAR FOR O…

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1
ODI 11110102 · 33,303 mi

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

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26
ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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ODI 10499939 · 45,000 mi

WHILE OPERATING THE VEHICLE UNDER NORMAL CONDITIONS THE VEHICLE WOULD STALL OUT AND LOSE POWER RESULTING IN RAPID DECREASE IN SPEED AND CREATE UNSAFE DRIVING SITUATIONS. CAR WOULD STILL BE RUNNING BUT PRESSING THE GAS WOULD NOT RESULT IN ACCELERATION. TURNING VEHICLE OFF AND RESTARTING AGAIN WOULD SOMETIMES REMEDY PROBLEM BUT PROBLEM INCREASED IN FREQUENCY AND SEVERITY, EVEN HAPPENING TO MY WIFE WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60+ MPH TRAVELING THROUGH BRIDGE/TUNNEL SYSTEM IN LOCAL AREA. *TR

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Power Train
9
ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10546484 · 58,500 mi

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN …

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ODI 10641816 · 83,000 mi

AS I WAS DRIVING MY CAR, THE VEHICLE STEERING BECAME HARD TO STEER AND WITHIN MINUTES, THE STEERING BECAME NON-EXISTENT. I HAD TO PUT ON HAZARDS IN ORDER TO AVOID AN A CAR FROM HITTING ME AND TO TRY TO GET TO A SAFE PLACE WITH PRETTY MUCH NO STEERING POWER. *TR

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28
ODI 10329659 · 2,800 mi

UNINTENTIONAL ACCELERATION 2010 MERCURY MILAN HYBRID. *TR

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ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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50
ODI 10464631 · 77,200 mi

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR

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ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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ODI 10474037 · 50,000 mi

THE PROBLEM STARTED ALMOST A YEAR AGO BUT DID NOT SEEM TO OCCUR ALL THE TIME. FROM TAKE OFF, THE CAR WOULD STALL AND THEN RE-ENGAGE WITH GUSTO. UP UNTIL THE OTHER DAY THE CAR LOST ALL POWER BUT WAS IDLING. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROADWAY, ATTEMPTED TO LISTEN TO WHAT I HEARD AND THOUGHT IT WAS A BAD GAS ISSUE AND NOTICED THE WRENCH AND ENGINE LIGHTS WERE ON. I TURNED THE VEHICLE OFF AND THEN RESTARTED TO HAVE FULL GAS PEDAL RESPONSE BUT THE ENGINE LIGHT STAYED ON. I PROCEEDED DOWN THE ROAD TO THE INTERSTATE BUT DECIDED TO …

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1
ODI 10575284 · 42,000 mi

PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE …

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22
ODI 10466310 · 38,000 mi

DRIVING CAR SLOWS AND JERKS PRESS GAS NOTHING HAPPENS. PULL OVER CAR JERKS I CUT IT OFF AND RESTART THE ENGINE. WORKS FINE FOR A FEW MOMENTS THEN STARTS AGAIN. REPEATED THIS PROCESS 6 TIMES. MADE IT TO THE FORD DEALER THEY REPLACED A THROTTLE SENSOR. WORKED FINE AFTER THAT. THEN I TRADED IT. *TR

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ODI 10468066 · 37,807 mi

STARTED VEHICLE AND NOTICED CAR JERKING AND NOT ACCELERATING CORRECTLY. I WAS STOPPED AT LIGHT APPROX 1/3 MILE FROM START AND CAR DIED AT LIGHT , CAR RESTARTED AND MADE LEFT TURN ONTO BUSY FREEWAY AND CAR HEISITATED AND STATED JERKING AGAIN WITH NO ACCELERATION. MOVED TO SHOULDER OF ROAD AND CALLED AAA TO HAVE CAR TOWED....UNSAFE AND UNABLE TO CONTINUE DRIVE HOME...15 MILES AHEAD. FORD SERVICE PULLED CODE P2111 FROM DASHBOARD LIGHTS AND SAID THROTTLE BODY WAS SHOT...AT 38000 MILES. NO RECOURSE FROM FORD OUT OF WARRANTY 2000 MILES . I WAS CHARGE…

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ODI 10472049 · 77,157 mi

I WAS ENTERING THE INTERSTATE AT 60 MPH WHEN MY CAR JERKED, AND LOST RESPONSE OF THE ACCELERATION. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS AT FAULT. NOTICED THAT THIS IS A PROBLEM THAT MANY OWNERS OF THIS YEAR MAKE AND MODEL HAVE. HOPEFULLY MERCURY WILL RECALL THIS PART. *TR

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2
ODI 11053877 · 13 mi

TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

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ODI 11082453

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, [phone removed]) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN …

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14
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10463670 · 35,700 mi

WHEN DRIVING, THE CAR FEELS LIKE IT SHIFTS GEARS, THE WRENCH LIGHT COMES ON AND ENGINE POWER IS LOST. AFTER PULLING OVER, TURNING OFF THE ENGINE AND RESTARTING, THE CAR DRIVES NORMALLY. THIS HAPPENED MULTIPLE TIMES IN ONE DAY. DEALER REPROGRAMMED PCM AND IT WAS FINE FOR TWO MONTHS. SAME THING HAPPENED ON JUNE 21, 2012. THIS IS POTENTIALLY LIFE THREATENING PROBLEM BECAUSE IT HAS HAPPENED AT HIGHWAY SPEEDS IN RUSH HOUR CONDITIONS. MANY CONSUMER REPORTS OF SAME SYMPTOMS CAN BE EASILY FOUND ON INTERNET BY SEARCHING FOR "ELECTRONIC THROTTLE CONTROL.…

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ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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Exterior Lighting0
2
ODI 10535168 · 49,000 mi

FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY…

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ODI 10564621 · 37,000 mi

THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR

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1
ODI 10575284 · 42,000 mi

PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE …

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1
ODI 10535168 · 49,000 mi

FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY…

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26
ODI 10485347 · 45,000 mi

I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON,…

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ODI 10515068 · 58,000 mi

ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FO…

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ODI 10519595

LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SH…

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Fuel/Propulsion System
4
ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11099386 · 166,000 mi

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

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ODI 11404365 · 126,000 mi

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS …

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41
ODI 10508848 · 59,363 mi

DRIVING AT HIGHWAY SPEED LIMIT WITH CRUISE ON THERE WAS A LOSS OF CRUISE CONTROL, NO THROTTLE RESPONSE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY. ENGINE WAS RUNNING ROUGHLY, TURNED IT OFF IMMEDIATELY. NO CELL PHONE SERVICE IN THE AREA SO I COULD NOT GET A TOW TRUCK. RESTARTED THE CAR. OPERATED FINE TO GET HOME 10 MILES. WAS TAKING IT TO THE NEAREST DEALER 30 MILES FROM HOME WHEN THE SAME THING HAPPENED. I'M GLAD I DID NOT HAVE MY CHILDREN WITH ME DURING THESE INCIDENTS. AFTER VIEWING INTERNET VIDEOS AND READING ON …

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ODI 10512602 · 74,000 mi

MY VEHICLE WAS TOWED AT MY EXPENSE TO A SHOP. THE VERDICT WAS A 'THROTTLE BODY' ISSUE. THIS VEHICLE WENT INTO THE 'LIMP HOME' MODE WITH NO WARNING. I WOULD CHALLENGE THE PRESIDENT OF FORD TO ATTEMPT TO LIMP THIS VEHICLE JUST 5 MILES ON ANY BUSY ROAD IN THE NATION IN THIS MODE. APPARENTLY, JUDGING BY MY RESEARCH, IT IS AN ONGOING PROBLEM AND WIDESPREAD. AS OF RIGHT NOW THE VEHICLE IS UNUSABLE, SINCE THE PARTS ARE ON 'INDEFINITE BACK-ORDER' AWAITING SOME SORT OF RELEASE OF PARTS. THE VEHICLE IS STUCK AT A DEALERSHIP, NO FIX DATE IN SIGHT UNTIL T…

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ODI 10513516 · 41,000 mi

DRIVING AT 45MPH ON ROAD, MAINTAINING CONSTANT SPEED, CAR GOES INTO LIMP MODE, NO THROTTLE CONTROL. WRENCH LIGHT COMES ON. PULLED OVER TO SIDE OF THE ROAD, PUT CAR INTO PARK AND WAITED A FEW SECONDS, CAR RE-IGNITED AND WAS ABLE TO GET HOME. THIS HAPPENED AGAIN 2 TIMES THE NEXT DAY IN ROUTE TO THE GROCERY STORE WHICH IS LESS THAN 4 MILES AWAY. IT HAS CONSISTENTLY BEEN HAPPENING NEARLY EVERY TIME I DRIVE IT. I HAVE STALLED OUT AT 2 INTERSECTIONS WHICH IS VERY DANGEROUS. I JUST HAD THE CAR DIAGNOSED WITH ELECTRONIC THROTTLE BODY FAILURE. 136.00 LA…

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32
ODI 10478897 · 52,500 mi

2010 MERCURY MILAN ENGINE SUDDENLY DIED ON AN URBAN INTERSTATE WITH SIMILAR SYMPTOMS OF RUNNING OUT OF FUEL, AND HAS DIED MULTIPLE TIMES SINCE. WRENCH LIGHT ILLUMINATED AS ENGINE DIED, BUT NO CHECK ENGINE LIGHT OR CODES APPEAR FOR DIAGNOSIS. MUST SHUT OFF ENGINE, THEN ABLE TO RESTART ENGINE. ENGINE DIES RANDOMLY AND IS NOT AFFECTED BY MOISTURE, TEMP, OR TIME DRIVEN. CONDITION IS HAZARDOUS ANYTIME ACCELERATION AND CONTROL ARE CRITICAL. WEBSITE ENTRIES INDICATE THIS IS A WIDESPREAD PROBLEM. TOOK INTO FORD DEALER ONCE FOR DIAGNOSIS AND DEALER REPL…

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ODI 10485035 · 33,437 mi

STALLED THREE TIMES, WITHOUT WARNING, WHILE TRAVELING AT 50 MPH. ALMOST REAR ENDED EACH TIME. VEHICLE 38 MONTH OLD AND LESS THEN 34,000 MILES. REPLACE THROTTLE BODY. PLEASE HAVE FORD CHECK INTO THIS BEFORE SOMEONE GETS HURT. *TR

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ODI 10499970 · 10,000 mi

PURCHASED THIS CAR USED IN JULY 2012. IS A 2010 AND HAD LOW MILES ON IT. DEALER CLAIMED VEHICLE WAS A LEASE AND WAS TURNED IN. AFTER DRIVING THE CAR SEVERAL DAYS, IT STALLED AT STOP SIGN, NO ENGINE LIGHT APPEARED. AFTER RE-STARTING, IT DROVE FINE. SEVERAL WEEKS LATER, VEHICLE AGAIN STALLED AT STOP SIGN. NO ENGINE LIGHT. VEHICLE WAS BROUGHT TO DEALER WHERE THE THROTTLE BODY WAS REPLACED. SEVERAL DAYS LATER, VEHICLE AGAIN STALLED AT STOP LIGHT. THIS HAS BEEN GOING ON FOR OVER 9 MONTHS. IT MAY NOT STALL FOR SEVERAL WEEKS. DEALER KEPT THE CAR FOR O…

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22
ODI 10466310 · 38,000 mi

DRIVING CAR SLOWS AND JERKS PRESS GAS NOTHING HAPPENS. PULL OVER CAR JERKS I CUT IT OFF AND RESTART THE ENGINE. WORKS FINE FOR A FEW MOMENTS THEN STARTS AGAIN. REPEATED THIS PROCESS 6 TIMES. MADE IT TO THE FORD DEALER THEY REPLACED A THROTTLE SENSOR. WORKED FINE AFTER THAT. THEN I TRADED IT. *TR

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ODI 10468066 · 37,807 mi

STARTED VEHICLE AND NOTICED CAR JERKING AND NOT ACCELERATING CORRECTLY. I WAS STOPPED AT LIGHT APPROX 1/3 MILE FROM START AND CAR DIED AT LIGHT , CAR RESTARTED AND MADE LEFT TURN ONTO BUSY FREEWAY AND CAR HEISITATED AND STATED JERKING AGAIN WITH NO ACCELERATION. MOVED TO SHOULDER OF ROAD AND CALLED AAA TO HAVE CAR TOWED....UNSAFE AND UNABLE TO CONTINUE DRIVE HOME...15 MILES AHEAD. FORD SERVICE PULLED CODE P2111 FROM DASHBOARD LIGHTS AND SAID THROTTLE BODY WAS SHOT...AT 38000 MILES. NO RECOURSE FROM FORD OUT OF WARRANTY 2000 MILES . I WAS CHARGE…

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ODI 10472049 · 77,157 mi

I WAS ENTERING THE INTERSTATE AT 60 MPH WHEN MY CAR JERKED, AND LOST RESPONSE OF THE ACCELERATION. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS AT FAULT. NOTICED THAT THIS IS A PROBLEM THAT MANY OWNERS OF THIS YEAR MAKE AND MODEL HAVE. HOPEFULLY MERCURY WILL RECALL THIS PART. *TR

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1
ODI 10535168 · 49,000 mi

FIRST BRAKE LIGHT AND TAIL LIGHT ON DRIVERS SIDE LIGHT UP ONCE IN AWHILE DID NOT KNOW WAS OUT TILL FRIEND TOLD ME , COST TO REPAIR LED LIGHT IS $400 FOR PART HAVE NOT REPAIRED YET, WHILE DRIVING AT ANY SPEED CAR WILL SHUT DOWN TO LIMP MODE ,DEALER STATED $550 TO REPAIR AND REPLACE THROTTLE BODY , BOTH ARE SERIOUS SAFETY ITEMS THAT COULD RESULT IN BEING REAR ENDED, OUT OF WARRANTY SO ORDERING A THROTTLE BODY AND REPLACE BY OURSELVES FOR IT STALLS OUT CONTINUOUSLY , RECALL SHOULD BE ORDERED ON BOTH THE TAIL LIGHT ASSEMBLIES AND THE THROTTLE BODY…

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4
ODI 11084054

TAKATA RECALL . WE WERE NOTIFIED YEARS AGO, STILL PASSENGER SIDE AIR BAG NOT REPLACED. NOW FORD IS TELLING US NOT LET ANYONE SIT IN THE PASSENGER SEAT. FORD HAD IGNORED ALL OUR CORRESPONDENCE. IT'S REDICULOUS, WILL NEVER PURCHASE ANOTHER FORD PRODUCT.

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ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11404365 · 126,000 mi

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS …

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12
ODI 10478666 · 48,785 mi

QUA DAUGHTER DRIVING BACK AND FORTH TO WORK, VEHICLE SPUTTERS AND LOSES ALL SPEED NO THROTTLE RESPONSE. HAS TO PULL OVER AND RESTART ENGINE THEN PROCEED WITH CAUTION. UNIT CUTS OFF EVERY 15 TO 20 MILES. FORD MECHANIC SAYS ITS THE THROTTLE BODY ASSEMBLY OF COURSE IT'S NOT UNDER WARRANTY. *TR

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ODI 10513516 · 41,000 mi

DRIVING AT 45MPH ON ROAD, MAINTAINING CONSTANT SPEED, CAR GOES INTO LIMP MODE, NO THROTTLE CONTROL. WRENCH LIGHT COMES ON. PULLED OVER TO SIDE OF THE ROAD, PUT CAR INTO PARK AND WAITED A FEW SECONDS, CAR RE-IGNITED AND WAS ABLE TO GET HOME. THIS HAPPENED AGAIN 2 TIMES THE NEXT DAY IN ROUTE TO THE GROCERY STORE WHICH IS LESS THAN 4 MILES AWAY. IT HAS CONSISTENTLY BEEN HAPPENING NEARLY EVERY TIME I DRIVE IT. I HAVE STALLED OUT AT 2 INTERSECTIONS WHICH IS VERY DANGEROUS. I JUST HAD THE CAR DIAGNOSED WITH ELECTRONIC THROTTLE BODY FAILURE. 136.00 LA…

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ODI 10522152 · 48,000 mi

I WAS DRIVING WHEN ALL OF A SUDDEN THE ENGINE SHUT DOWN LEAVING ME STRANDED. DIDN'T WANT TO TAKE ANY CHANCES SO HAD IT TOWED TO FORD GARAGE FOR REPAIR. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD BE 200.00 FOR PART PLUS LABOR AND DIAGNOSTIC CHARGE . THIS IS A 2010 COME ON FORD !!! AS A LONGTIME FORD OWNER I AM VERY DISAPPOINTED. THIS WAS THE SECOND OCCURRENCE ,THE FIRST TIME IT STARTED UP AND I WAS ABLE TO GO ON MY WAY. *TR

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Air Bags
4
ODI 11053877 · 13 mi

TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

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ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11120240 · 103,000 mi

HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANY…

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0
1
ODI 11110102 · 33,303 mi

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

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2
ODI 11053877 · 13 mi

TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

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ODI 11082453

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, [phone removed]) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN …

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0
4
ODI 11084054

TAKATA RECALL . WE WERE NOTIFIED YEARS AGO, STILL PASSENGER SIDE AIR BAG NOT REPLACED. NOW FORD IS TELLING US NOT LET ANYONE SIT IN THE PASSENGER SEAT. FORD HAD IGNORED ALL OUR CORRESPONDENCE. IT'S REDICULOUS, WILL NEVER PURCHASE ANOTHER FORD PRODUCT.

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ODI 11092724 · 214,000 mi

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND…

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ODI 11404365 · 126,000 mi

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS …

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—
2
ODI 11082453

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, [phone removed]) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN …

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ODI 11110102 · 33,303 mi

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

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Electrical System
11
ODI 10466292 · 37,000 mi

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

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ODI 10556572 · 83,850 mi

ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR

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ODI 10641831

TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED. I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY. THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION. I AM STRONG AND I COULD NOT MOVE IT. THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE. I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY. I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS. FORD IS YE…

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24
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10473039 · 40,100 mi

WHILE DRIVING, THE THROTTLE WOULD LOSE THE ABILITY TO SEND FUEL TO THE MOTOR THUS CAUSING NO ACCELERATION ABILITY. I WAS REQUIRED TO PULL OFF OF THE ROAD AND TURN THE VEHICLE OFF AND RESTART IT. THE CHECK ENGINE LIGHT AND THROTTLE LIGHT CAME ON. THE VEHICLE NEEDED AN NEW ELECTRONIC THROTTLE BODY. *TR

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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26
ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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ODI 10477965 · 45,000 mi

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A …

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ODI 10499939 · 45,000 mi

WHILE OPERATING THE VEHICLE UNDER NORMAL CONDITIONS THE VEHICLE WOULD STALL OUT AND LOSE POWER RESULTING IN RAPID DECREASE IN SPEED AND CREATE UNSAFE DRIVING SITUATIONS. CAR WOULD STILL BE RUNNING BUT PRESSING THE GAS WOULD NOT RESULT IN ACCELERATION. TURNING VEHICLE OFF AND RESTARTING AGAIN WOULD SOMETIMES REMEDY PROBLEM BUT PROBLEM INCREASED IN FREQUENCY AND SEVERITY, EVEN HAPPENING TO MY WIFE WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60+ MPH TRAVELING THROUGH BRIDGE/TUNNEL SYSTEM IN LOCAL AREA. *TR

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14
ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10463670 · 35,700 mi

WHEN DRIVING, THE CAR FEELS LIKE IT SHIFTS GEARS, THE WRENCH LIGHT COMES ON AND ENGINE POWER IS LOST. AFTER PULLING OVER, TURNING OFF THE ENGINE AND RESTARTING, THE CAR DRIVES NORMALLY. THIS HAPPENED MULTIPLE TIMES IN ONE DAY. DEALER REPROGRAMMED PCM AND IT WAS FINE FOR TWO MONTHS. SAME THING HAPPENED ON JUNE 21, 2012. THIS IS POTENTIALLY LIFE THREATENING PROBLEM BECAUSE IT HAS HAPPENED AT HIGHWAY SPEEDS IN RUSH HOUR CONDITIONS. MANY CONSUMER REPORTS OF SAME SYMPTOMS CAN BE EASILY FOUND ON INTERNET BY SEARCHING FOR "ELECTRONIC THROTTLE CONTROL.…

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ODI 10470242 · 46,000 mi

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVID…

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26
ODI 10485347 · 45,000 mi

I COMMUTE APPROX 45 MILES TO WORK ON A DAILY BASIS MONDAY THRU FRIDAY. I HAVE A FRIEND THAT ALSO COMMUTES, AND ON SEVERAL OCCASIONS SHE HAS CALLED ME AND ASKED IF I WAS ON THE INTERSTATE AND WHERE I WAS LOCATED, SHE SAID I CAN TELL WHEN YOU ARE ON THE ROAD, AS YOUR TAIL LIGHTS ARE ALWAYS SO MUCH BRIGHTER THAN EVERYONE'S. APPROX A MONTH AND A HALF AGO, THE SAME THING HAPPENED AND MY FRIEND ASKED ME TO STEP ON THE BRAKES, SHE NOTED THAT THE ONLY DIFFERENCE IN THE LIGHTING ON THE BACK OF MY CAR WAS THAT THE BRAKE LIGHT IN THE BACK WINDOW CAME ON,…

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ODI 10515068 · 58,000 mi

ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FO…

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ODI 10519595

LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SH…

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12
ODI 10478666 · 48,785 mi

QUA DAUGHTER DRIVING BACK AND FORTH TO WORK, VEHICLE SPUTTERS AND LOSES ALL SPEED NO THROTTLE RESPONSE. HAS TO PULL OVER AND RESTART ENGINE THEN PROCEED WITH CAUTION. UNIT CUTS OFF EVERY 15 TO 20 MILES. FORD MECHANIC SAYS ITS THE THROTTLE BODY ASSEMBLY OF COURSE IT'S NOT UNDER WARRANTY. *TR

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ODI 10513516 · 41,000 mi

DRIVING AT 45MPH ON ROAD, MAINTAINING CONSTANT SPEED, CAR GOES INTO LIMP MODE, NO THROTTLE CONTROL. WRENCH LIGHT COMES ON. PULLED OVER TO SIDE OF THE ROAD, PUT CAR INTO PARK AND WAITED A FEW SECONDS, CAR RE-IGNITED AND WAS ABLE TO GET HOME. THIS HAPPENED AGAIN 2 TIMES THE NEXT DAY IN ROUTE TO THE GROCERY STORE WHICH IS LESS THAN 4 MILES AWAY. IT HAS CONSISTENTLY BEEN HAPPENING NEARLY EVERY TIME I DRIVE IT. I HAVE STALLED OUT AT 2 INTERSECTIONS WHICH IS VERY DANGEROUS. I JUST HAD THE CAR DIAGNOSED WITH ELECTRONIC THROTTLE BODY FAILURE. 136.00 LA…

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ODI 10522152 · 48,000 mi

I WAS DRIVING WHEN ALL OF A SUDDEN THE ENGINE SHUT DOWN LEAVING ME STRANDED. DIDN'T WANT TO TAKE ANY CHANCES SO HAD IT TOWED TO FORD GARAGE FOR REPAIR. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD BE 200.00 FOR PART PLUS LABOR AND DIAGNOSTIC CHARGE . THIS IS A 2010 COME ON FORD !!! AS A LONGTIME FORD OWNER I AM VERY DISAPPOINTED. THIS WAS THE SECOND OCCURRENCE ,THE FIRST TIME IT STARTED UP AND I WAS ABLE TO GO ON MY WAY. *TR

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2
ODI 11082453

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, [phone removed]) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN …

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ODI 11110102 · 33,303 mi

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Steering assistance concerns

225 mentions · 22.5% of complaints

Median mileage: 95,800 mi (181 usable records).

ODI 10523675 · 47,000 mi

SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MA…

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ODI 10525894 · 66,037 mi

WHILE DRIVING ON EXPRESSWAY THE THROTTLE STARTED DROPPING DOWN TO IDLE SPEED AND THE ACCELERATOR STOPPED WORKING AND THE POWER STEERING WAS GONE ONLY MANUAL STEERING LEFT. THE VEHICLE LOST POWER AND STARTED COASTING. PULLED OVER AND STOPPED SHUT OFF THE ENGINE RESTARTED AND THE CAR STARTED UP AND RAN NORMALLY FOR 10 MILES THAN IT DID IT AGAIN. *TR

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ODI 10532810 · 55,000 mi

DRIVING AND THE ENGINE LIGHT COMES ON AND THE CAR BEGINS TO LOOSE POWER. THEN THE CAR LOOSES THE ABILITY TO CONTROL IT AND APPEARS TO NOT HAVE ANY GAS GOING TO IT AND THE WRENCH ON THE DASH BOARD APPEARS AND THE POWER STEERING GOES OUT. THE CAR APPEARS TO NOT BE GETTING ANY GAS. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED THE CAR. AFTER IT SITS FOR A FEW MINUTES IT WILL START AGAIN. SOMETIMES IT STARTS UP AND DOESN'T HAPPEN FOR AWHILE. OTHER TIMES IT WILL HAPPEN AGAIN IN A FEW MINUTES. IT CAN HAPPEN AT ANY SPEED LIKE 50 MPH OR AT A…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

175 mentions · 17.5% of complaints

Median mileage: 50,000 mi (170 usable records).

ODI 10455997

2.CAR (HYBRID) LOSES POWER. THIS IS THE ONLY OCCURRENCE. THE CAR WAS STARTED AND DRIVEN DOWN HILL TO AN INTERSECTION. WHEN TURNING RIGHT THE CAR SUDDENLY AND WITHOUT ANY WARNING LOST POWER. SEVERAL ATTEMPTS TO ACCELERATE FAILED AND THE CAR CAME TO A STOP. I LOOKED AT THE DASH AND THE HEV SCREEN. I SAW THAT THE BATTERY WAS FULLY CHARGED (MAXIMUM LIMIT), WRENCH WARNING LAMP WAS ON AND THE HEV SCREEN SHOWED ONLY THE ELECTRIC MOTOR WAS ON (HI LIGHTED). I TURNED THE IGNITION KEY OFF THEN ON, AND THE CAR RETURNED TO NORMAL OPERATION. AT THIS POINT TH…

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ODI 10462348 · 41,000 mi

I WAS FIRST IN LINE AT A RED LIGHT ON A 2-LANE HIGHWAY. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND HALFWAY THROUGH THE INTERSECTION THE CAR "LURCHED" AND LOST POWER. THE CAR DIDN'T DIE BUT THERE WAS NO RESPONSE IN THE GAS PEDAL AND A WRENCH SYMBOL APPEARED IN THE DASH. I MADE IT THROUGH THE INTERSECTION AND TO THE SHOULDER AT IDLE SPEED (WITH A LINE OF CARS BEHIND ME). I PUT THE CAR IN PARK AND TURNED IT OFF FOR A MINUTE. IT RESTARTED OK, THE WRENCH WAS GONE AND THE CAR RAN FINE. I CONSIDERED IT A FLUKE UNTIL A WEEK LATER WHEN THE SAME…

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ODI 10467849 · 40,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

121 mentions · 12.1% of complaints

Median mileage: 69,000 mi (103 usable records).

ODI 10451340 · 36,068 mi

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN THE CHECK ENGINE AND TRANSMISSION LIGHT CAME ON AND THE CAR IMMEDIATELY STARTED TO DECELERATE AND I WAS NOT TO GIVE THE CAR GAS TO GET OUT OF THE WAY OF MOVING TRAFFIC. AFTER TURNING THE CAR OFF AND TURNING THE CAR ON AGAIN, THE CAR SEEMED TO HAVE RESET ITSELF AND THE CAR STARTED WORKING PROPERLY AGAIN. A COUPLE OF MONTHS LATER, NOW AT 41000 MILES, THE CAR IS HAVING THIS PROBLEM MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I TOOK THE CAR TO A DEALERSHIP TO SEE WHAT WAS WRONG WITH THE CAR WHEN THEY STATE…

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ODI 10467849 · 40,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000.

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ODI 10470328 · 49,053 mi

I WAS ENTERING THE INTERSTATE AT 50 MPH WHEN MY CAR JERKED, AND LOST BOTH ACCELERATION AND POWER. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK CLOSED. *TR

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

69 mentions · 6.9% of complaints

Median mileage: 80,000 mi (57 usable records).

ODI 10501033

SURGING OF ENGINE WHILE PULLING INTO DRIVEWAY TO PARK. SURGING HAS HAPPENED INTERMITTENTLY. MOST RECENTLY, 2/27/2013. WHILE TRAVELING APPROX. 20 MPH, BRAKES FAILED AND SURGE OCCURRED. L TURN OFF ENGINE PUT IT IN PARK, WAITED A MINUTE AND RESTARTED ENGINE,PROCEEDING HOME WITHOUT INCIDENT. TOTAL OCCURRENCES--6 TIMES SINCE PURCHASE. DEAN ARBOR FORD ALPENA MI REPLACED AIR MASS SENSOR, FRONT BRAKES AND AIR FILTER 2/28/2013......$596

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ODI 10546855 · 24,000 mi

THE DATE OF THE OCCURRENCE IS UNKNOWN. THE CAR CURRENTLY HAS 24,000 MILES ON IT. THE LEFT TAIL LIGHT DOES NOT WORK AND THE LEFT BRAKE LIGHT DOES NOT WORK. THE RIGHT BRAKE LIGHT WORKS WHEN THE HEADLIGHTS ARE OFF (AS IN DAYLIGHT) BUT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON (AS AT NIGHT). THE RIGHT TAIL LIGHT WORKS WHEN THE HEADLIGHT SWITCH IS ON BUT IS VERY BRIGHT, INDICATING THAT THE BRAKE LIGHT IS ON, EVEN THOUGH THE BRAKE PEDAL IS NOT DEPRESSED. OBVIOUSLY, THERE IS A DEFECT IN THE CIRCUITRY. ALL OF THE LONG-LIFE LED BULBS COULDN'T HAVE FAILED…

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ODI 10557420 · 15,000 mi

WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MO…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

47 mentions · 4.7% of complaints

Median mileage: 54,500 mi (44 usable records).

ODI 10432456 · 500 mi

THE CAR HESITATES TO GO INTO GEAR, WHEN IT DOES IT IS WITH A HARD JERK. SHIFTS INTO NEXT GEARS HARD AND WITH JERKING MOTION. WHEN STARTING TO PUSH ACCELERATOR SOMETIMES TAKES A BIT BEFORE IT ENGAGES AND THEN DOES WITH A JERK. WILL CHUG WHEN AT THE 40MPH MARK AND HOLDING. IT APPEARS TO NOT KNOW IF IT SHOULD DOWNSHIFT OR UPSHIFT. TRANSMISSION IS VERY UNPREDICTABLE WHEN IT IS GOING TO ENGAGE AND HOW HARD OF A JERK YOU WILL GET FROM IT. IT ALSO WILL SURGE IF YOU ARE COASTING AND THEN NEED JUST A LITTLE MORE GAS TO GET TO WHERE YOU WANT TO BE.…

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ODI 10436499 · 23,000 mi

NOV. 18TH, 2011. WHILE DRIVING EAST BOUND APPROX. 6AM, ON THE LONG ISLAND EXPRESSWAY, NY (ROUTE 495 EAST) I WAS GOING ABOUT 60 MPH WHEN THE CAR SLOWED DOWN TO APPROX. 3 MPH AND JERKED ALONG, THE WRENCH ICON DISPLAYED IN THE DASH BOARD. .I WAS IN THE BEGINNING OF RUSH HOUR..THE TIME WAS APPROX.6AM AND THE SUN HADN'T EVEN RISEN YET. IT WAS THE MOST SCARY TIME IN MY LIFE. ALL I SAW WERE TRUCKS COMING TOWARDS ME. AFTER ABOUT 30 MINS..I WAS ABLE TO STEER THE CAR OVER TO THE LEFT HAND SHOULDER. I SHUT THE CAR OFF AND WAITED A FEW MINUTES AND TRIED T…

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ODI 10459616 · 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN WHICH IT WOULD JERK WHILE SHIFTING GEARS AND EXPERIENCE TROUBLE ACCELERATING. THE TRANSMISSION LIGHT WAS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

3 mentions · 0.3% of complaints

Median mileage: 97,000 mi (3 usable records).

ODI 10787439 · 69,450 mi

JERSEY CITY FORD SERVICE DEPART REPORTS THE HYBRID HARNESS BURNT OUT AND KILLED MY BATTERY. $900 FOR THE HARNESS, $185 FOR THE 84 MONTH BATTERY. THE CAR IS 5 YEARS OLD AND I'M REPLACING THE HARNESS? THE VEHICLE WAS STATIONARY IN A CAR PORT. WHEN I TRIED STARTING THE CAR THE PATS SYSTEM ACTIVATED, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP AND THEY CALLED TODAY, THE HYBRID HARNESS AS TO BE SHIPPED FROM DETROIT. THIS PART SHOULD NOT HAVE FAILED UNDER ANY NORMAL USE....EVER. IF I HAD BEEN DRIVING WHEN IT FAILED I WOULD HAVE LOST ALL P…

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ODI 10936065 · 97,000 mi

A FEW WEEKS AGO, I HAD A HARD TIME STEERING MY CAR AT AN INTERSECTION. WHEN I TRIED STEERING, THE CAR WOULD SHAKE AS I TURNED. ALTHOUGH THE ROADS WERE WET, MY TIRES ARE RELATIVELY NEW, SO I NEW IT WASN'T THE TRACTION. I TURNED OFF THE ELECTRONIC STEERING ASSISTANCE AND IT STARTED TURNING AGAIN. A FEW DAYS AGO, I WAS TURNING, THE ROADS WERE DAMP, BUT NOT WET AND I HAD MY STEERING ASSIST ON (IT GOES ON BY DEFAULT). WHEN I TUNED, THE CAR WENT THE OPPOSITE WAY OF THE DIRECTION I WAS TURNING. I HAD TO TURN OFF MY STEERING ASSIST IN ORDER TO REGAIN C…

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ODI 10958348 · 108,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE SERVICE LIGHT WOULD ILLUMINATE. AFTER REFUELING, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PURGE VALVE WAS FAULTY AND WOULD ERRONEOUSLY REMAIN OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) IN APRIL OF 2016, BUT WAS NO LONGER ELIGIBLE FOR THE REPAIR. THE CONTACT INDIC…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

3 mentions · 0.3% of complaints

Median mileage: 166,000 mi (3 usable records).

ODI 11003755 · 75,133 mi

ENGINE LIGHT WAS ON AND INTERMITTENTLY SMELLED GAS OR GOT FUEL FILL CHECK INDICATOR. UPON DIAGNOSTIC MIL P0455 AND P0457. CANISTER PURGE VALVE HAD TO BE REPLACED PAID $300. GOING THROUGH MY RECORDS I FOUND THAT ON APRIL 5,2016, I HAD A RECALL 15S34 FUEL TANK AND CANISTER PURGE VALVE INSPECTION COMPLETED. THERE WAS NO EVIDENCE OF CRACKS OR LEAKS SO ONLY RECALIBRATION WAS COMPLETED. NOW LESS THAN 10,000 MILES LATER A REPLACEMENT WAS NEEDED. AWAITING REVIEW FOR A REFUND FROM FORD DEALERSHIP

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ODI 11063664 · 166,000 mi

TL-CONTACT OWNS A 2010 MERCURY MILAN ---- RECEIVED RECALL LETTER FROM MERCURY -- BRAKE PEDAL -- ABS PUMP -- BRAKE BOOSTER AND WATER PUMP WAS REPLACED A YEAR AGO AND BRAKE PEDAL NOW GOES TO THE FLOOR AND VEHICLE IS HARD TO STOP WHEN COMING TO A LIGHT OR STOP SIGN. VIN TOOL _ RECALL INCOMPLETE -- 166,000 MILES ON VEHICLE. 1RECALLSASSOCIATED WITH THIS VIN NOV 20,2015 MANUFACTURER RECALL NUMBER15S34 NHTSA RECALL NUMBER15V793 RECALL STATUSRECALL INCOMPLETE SUMMARYAFFECTED VEHICLES MAY DEVELOP A CRACK IN THE FUEL TANK OVER TIME. FORD IS N…

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ODI 11099386 · 166,000 mi

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b