U.S. public vehicle records

Thor Motor Coach AXIS recalls by model year

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

11 distinct recall campaigns

7,040 mi median reported failure mileage

Scope: 2014 to 2026 model years. Data updated: 2026-10-01 (October 1, 2026). 11 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2014: 2; 2015: 3; 2016: 2; 2017: 2; 2018: 3; 2019: 1; 2020: 4; 2021: 1; 2022: 1; 2023: 1; 2024: 1; 2025: 1; 2026: 1

First model yearSecond model year

Year-by-year records

Thor Motor Coach AXIS model-year comparison
Model year	Complaints	Recalls	Change in recalls
2014	0	2	Not available
2015	3	3	+1
2016	4	2	-1
2017	4	2	0
2018	2	3	+1
2019	1	1	-2
2020	1	4	+3
2021	1	1	-3
2022	3	1	0
2023	0	1	0
2024	0	1	0
2025	1	1	0
2026	0	1	0

Recall history

11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V385000 · Equipment:Recreational Vehicle/Trailer

Reported: 2014-07-01 (July 1, 2014) · Model years: 2014, 2015

Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Axis and Vegas motorhomes manufactured August 2, 2013, to June 18, 2014. Due to the use of an incorrect adhesive, the treads on the entry stairs into the vehicle may come loose.

Consequence: Loose stair treads can result in a person slipping and falling, increasing the risk of injury.

Remedy: Thor will notify owners, and dealers will reinstall the stair treads with the correct adhesive and additional screws, free of charge. The recall began in August 2014. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000090.

NHTSA campaign record ↗

17V758000 · Equipment

Reported: 2017-11-22 (November 22, 2017) · Model years: 2014, 2015, 2016, 2017, 2018

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

NHTSA campaign record ↗

19V714000 · Equipment:Other:Labels

Reported: 2019-10-08 (October 8, 2019) · Model years: 2015

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Consequence: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

NHTSA campaign record ↗

15V530000 · Visibility:Defroster/Defogger/Hvac System

Reported: 2015-08-19 (August 19, 2015) · Model years: 2016

Thor Motor Coach (TMC) is recalling certain model year 2016 Axis and Vegas recreational vehicles manufactured March 26, 2015, to July 6, 2015. In the affected vehicles, the heating, ventilation and air conditioning control may lock on one setting, preventing the operator from changing the air flow, thereby eliminating the ability to defrost the windshield.

Consequence: If the windshield cannot be defrosted, the driver's visibility may be affected, increasing the risk of a crash.

Remedy: TMC has notified owners, and dealers will install a jumper harness to prevent the condition, free of charge. The recall began on September 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000103.

NHTSA campaign record ↗

17V634000 · Equipment:Other:Labels

Reported: 2017-10-09 (October 9, 2017) · Model years: 2017, 2018

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Consequence: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

NHTSA campaign record ↗

17V692000 · Exterior Lighting

Reported: 2017-11-02 (November 2, 2017) · Model years: 2018

Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer lights do not function as intended, it can increase the risk of a crash.

Remedy: Thor has notified owners and dealers will re-wire a new connector, free of charge. The recall began on November 21, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000148.

NHTSA campaign record ↗

21V441000 · Structure:Frame And Members:Underbody Shields | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Assembly

Reported: 2021-06-10 (June 10, 2021) · Model years: 2019, 2020, 2021, 2022

Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.

Consequence: A missing heat shield increases the risk of a fire.

Remedy: Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.

NHTSA campaign record ↗

20V178000 · Power Train:Driveline:Differential Unit | Power Train:Driveline:Driveshaft

Reported: 2020-03-25 (March 25, 2020) · Model years: 2020

Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.

Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.

NHTSA campaign record ↗

20V303000 · Electronic Stability Control (Esc) | Electrical System:Wiring | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2020-05-27 (May 27, 2020) · Model years: 2020

Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).

Consequence: Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.

Remedy: TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.

NHTSA campaign record ↗

20V339000 · Visibility:Glass, Side/Rear

Reported: 2020-06-09 (June 9, 2020) · Model years: 2020

Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

NHTSA campaign record ↗

25V171000 · Equipment:Recreational Vehicle/Trailer

Reported: 2025-03-20 (March 20, 2025) · Model years: 2023, 2024, 2025, 2026

Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.

Consequence: A slide-Out room that extends unexpectedly increases the risk of a crash.

Remedy: Dealers will replace the park brake harness, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000325.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

20 unique complaints in this selection. Analysis snapshot: 2026-10-01.

55.0%Usable mileage11 / 20 records

100.0%Valid incident date20 / 20 records

100.0%Valid filing date20 / 20 records

100.0%Ordered incident and filing dates20 / 20 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Visibility/Wiper	0Unavailable No examples available for this selection.	133.3% ODI 10671952 · 2,100 mi TL* THE CONTACT OWNED A 2015 THOR AXIS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ACTIVATED THE WINDSHIELD WASHER AND THE WIPER BLADES MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,100. UPDATED 02/18/15LJ THE CONSUMER NO LONGER OWNS THE VEHICLE BUT, DOES HAVE THE NEW OWNER'S CONTACT INFO. UPDATED 4/4/2016 JS UPDATED 9/15/2017*CN Look up ODI 10671952 at NHTSA ↗	125.0% ODI 10870097 · 7,040 mi I HAVE COMPLIED WITH SAFETY RECALL 15V-530, SAFETY ADVISORY RC000103. THE PROBLEM REMAINS, NO CHANGE, I CANNOT DEFROST THE WINDSHIELD. THE ONLY SIGNIFICANT AIR FLOW IS TO THE FLOOR REGARDLESS OF THE AIR FLOW CONTROL SETTING. AS STATED IN THE RECALL, THE VEHICLE WAS EQUIPPED WITH A DEFECTIVE AIR FLOW CONTROL UNIT WHICH DOES NOT PERMIT AIR FLOW TO THE WINDSHIELD DEFROSTER VENTS. TMC'S "FIX" IS TO PREVENT THE SPIKE WHICH DISABLES THE DEFECTIVE CONTROL UNIT, HOWEVER, THE DEFECTIVE UNIT REMAINS. IN MY CASE, THE UNIT IS ALREADY LOCKED AND I CANNO… Look up ODI 10870097 at NHTSA ↗	375.0% ODI 11258290 · 21,000 mi TRAVELING WEST ON I94 NORTH DAKOTA IN A CONSTRUCTION ZONE DURING A RAINSTORM. THE WINDSHIELD WIPERS BECAME ENTANGLED WHEN THEY WENT OUT OF SYNC CAUSING THE DRIVER SIDE WIPER LINKAGE TO BREAK. WE WERE FORCED TO CONTINUE DRIVING UNTIL WE EXITED THE CONSTRUCTION ZONE AS THERE WAS NO SHOULDER AND INTERSTATE TRAFFIC WAS TWO DIRECTIONS ON ONE SIDE. THIS WAS THE FOURTH TIME THE WIPERS FAILED IN TWO YEARS. PREVIOUS RECALL HAD BEEN PERFORMED ON WIPERS. Look up ODI 11258290 at NHTSA ↗	2100.0% ODI 11230580 · 2,000 mi MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. AS *TR Look up ODI 11230580 at NHTSA ↗	1100.0% ODI 11331283 · 6,000 mi THE WINDSHIELD WIPERS COMPLETELY STOPPED WORKING, IN THE UP POSITION, WHILE USING THEM WHILE DRIVING IN THE RAIN. Look up ODI 11331283 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11509182 When driving at 60 MPH with the windshield wipers on and the windshield wet, the windshield wipers go beyond the outer edges of the windshield and get stuck there. Our safety is put at risk because the wipers stop working. The problem has been confirmed by the dealer that sold us the vehicle and the factory service center. The vehicle and component has been inspected by the manufacturer and sales dealer service representatives. There was no warning of any kind prior to the failure. Look up ODI 11509182 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	0Unavailable No examples available for this selection.	133.3% ODI 11300826 · 10,000 mi DOOR CLOSED LATCHED, WHEN TRYING TO OPEN IT WILL NOT OPEN FROM THE INSIDE. HAD TO CALL SOMEONE TO LET ME OUT. DID THIS SEVERAL TIMES THE PAST WEEK WHILE CAMPING. WHEN STOPPED IN REST AREA HAD TO HAVE SOMEONE OPEN THE DOOR TO LET ME OUT. VEHICLE WAS STOPPED AND PARKED IN CAMPING AREA AND IN REST AREA. I DON'T KNOW WHAT WOULD HAPPEN IF I WAS IN AN ACCIDENT AND COULD NOT GET OUT. THE DOOR LATCH WOULD NOT LET ME OUT. HAS A TRIMARK ENTRANCE DOOR LOCK WITH A ZINC NOT STEEL LATCH. THEY HAVE UPDATED LATCH AS THE ZINC ONE WEARS AND CAUSES THE LO… Look up ODI 11300826 at NHTSA ↗	125.0% ODI 11302531 · 28,000 mi WE WERE STOPPED AT A GAS STATION TO FILL UP..WE HAD STEPPED OUT OF THE MOTORHOME TO BEGIN FILLING...MY HUSBAND DECIDED WE NEEDED TO PULL FORWARD...WHEN I ATTEMPTED TO ENTER THE MOTORHOME...THE DOOR WOULD NOT OPEN. FORTUNATELY, WE, SENIOR CITIZENS, CLIMBED THROUGH AN UNLOCKED WINDOW NEAR THE DRIVERS SEAT AND WITH THE HELP OF A KIND PERSON ON THE OUTSIDE, WE WERE ABLE TO OPEN THE DOOR AFTER ABOUT AN HOUR OF WORKING ON IT. THE ENTRY DOOR LOCKSET FAILED LOCKING US OUR OF OUR MOTORHOME. THE PLUNGER WAS MADE OF POT METAL AND FAILED/BROKE IN HALF, … Look up ODI 11302531 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11643085 The left front fender skirt came off while driving at highway speeds. This is a piece of exterior trim. This could create a road hazard for others, increasing the risk of a crash. Look up ODI 11643085 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	0Unavailable No examples available for this selection.	133.3% ODI 11180608 · 25,000 mi THE FRONT WINDSHIELD CRACKS ON THE 2014- 2015 AXIS AND VEGAS MOTORHOMES THOR REPLACE THE FIRST ONE BUT NOW WILL NOT THEY HAVE CHANGE THE WINDSHIELD ON THE 2016 AND NEW TO CURE THE PROBLEM BUT WILL NOT FIX THE PROBLEM ON THE OLDER ONES SO THEY KNOW THEY HAVE HAD A DESIGN PROBLEM IF YOU GO TO THE INTER NET THERE ARE MANY AXIS AND VEGAS OWNERS THAT HAVE THE SAME PROBLEM ALSO THIS IS A MAJOR PROBLEM IF YOU LOOK IN TO THIS ALL YOU HAVE TO DO IS CHECK HOW MANY WINDSHIELD THOR REPLACE UNDER WARRANTY FROM THERE RECORD THE MOTOR HOME WAS PARK FACING… Look up ODI 11180608 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11426697 Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out. Look up ODI 11426697 at NHTSA ↗	133.3% ODI 11676960 We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wan… Look up ODI 11676960 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Steering	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 11112278 AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.) Look up ODI 11112278 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11673149 The drivers seat is 3-6 inches to the right of the steering wheel causing hard steering/handling at times (curves). No accidents involved. Our first long drive with this vehicle. The issue does not sound like a big deal but the drivability is definitely a problem. In my opinion. Look up ODI 11673149 at NHTSA ↗	0Unavailable No examples available for this selection.
Suspension	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 10984459 TL* THE CONTACT OWNS A 2016 THOR MASTER T-20 (NA) TRAILER. THE CONTACT STATED THAT THE FRONT AXLE AND FRONT PASSENGER SIDE MIDDLE WHEEL FRACTURED DUE TO DEFECTIVE WELDING. THE WELDING FAILED TO SECURE THE FRONT PASSENGER SIDE MIDDLE WHEEL TO THE AXLE, WHICH CAUSED THE WHEEL AND AXLE TO FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE AXLE AND WHEEL WERE NOT REPLACED. THERE WAS NO FAILURE MILEAGE TO REPORT. Look up ODI 10984459 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11426697 Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out. Look up ODI 11426697 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Seats	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11673149 The drivers seat is 3-6 inches to the right of the steering wheel causing hard steering/handling at times (curves). No accidents involved. Our first long drive with this vehicle. The issue does not sound like a big deal but the drivability is definitely a problem. In my opinion. Look up ODI 11673149 at NHTSA ↗	0Unavailable No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Visibility/Wiper	3,075–7,385 mi	6,520 mi	6	ODI 10671952 · 2,100 mi TL* THE CONTACT OWNED A 2015 THOR AXIS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ACTIVATED THE WINDSHIELD WASHER AND THE WIPER BLADES MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,100. UPDATED 02/18/15LJ THE CONSUMER NO LONGER OWNS THE VEHICLE BUT, DOES HAVE THE NEW OWNER'S CONTACT INFO. UPDATED 4/4/2016 JS UPDATED 9/15/2017*CN Look up ODI 10671952 at NHTSA ↗ ODI 10870097 · 7,040 mi I HAVE COMPLIED WITH SAFETY RECALL 15V-530, SAFETY ADVISORY RC000103. THE PROBLEM REMAINS, NO CHANGE, I CANNOT DEFROST THE WINDSHIELD. THE ONLY SIGNIFICANT AIR FLOW IS TO THE FLOOR REGARDLESS OF THE AIR FLOW CONTROL SETTING. AS STATED IN THE RECALL, THE VEHICLE WAS EQUIPPED WITH A DEFECTIVE AIR FLOW CONTROL UNIT WHICH DOES NOT PERMIT AIR FLOW TO THE WINDSHIELD DEFROSTER VENTS. TMC'S "FIX" IS TO PREVENT THE SPIKE WHICH DISABLES THE DEFECTIVE CONTROL UNIT, HOWEVER, THE DEFECTIVE UNIT REMAINS. IN MY CASE, THE UNIT IS ALREADY LOCKED AND I CANNO… Look up ODI 10870097 at NHTSA ↗ ODI 11258290 · 21,000 mi TRAVELING WEST ON I94 NORTH DAKOTA IN A CONSTRUCTION ZONE DURING A RAINSTORM. THE WINDSHIELD WIPERS BECAME ENTANGLED WHEN THEY WENT OUT OF SYNC CAUSING THE DRIVER SIDE WIPER LINKAGE TO BREAK. WE WERE FORCED TO CONTINUE DRIVING UNTIL WE EXITED THE CONSTRUCTION ZONE AS THERE WAS NO SHOULDER AND INTERSTATE TRAFFIC WAS TWO DIRECTIONS ON ONE SIDE. THIS WAS THE FOURTH TIME THE WIPERS FAILED IN TWO YEARS. PREVIOUS RECALL HAD BEEN PERFORMED ON WIPERS. Look up ODI 11258290 at NHTSA ↗
Structure:Body	Too few reports for a range	19,000 mi	2 (sparse)	ODI 11300826 · 10,000 mi DOOR CLOSED LATCHED, WHEN TRYING TO OPEN IT WILL NOT OPEN FROM THE INSIDE. HAD TO CALL SOMEONE TO LET ME OUT. DID THIS SEVERAL TIMES THE PAST WEEK WHILE CAMPING. WHEN STOPPED IN REST AREA HAD TO HAVE SOMEONE OPEN THE DOOR TO LET ME OUT. VEHICLE WAS STOPPED AND PARKED IN CAMPING AREA AND IN REST AREA. I DON'T KNOW WHAT WOULD HAPPEN IF I WAS IN AN ACCIDENT AND COULD NOT GET OUT. THE DOOR LATCH WOULD NOT LET ME OUT. HAS A TRIMARK ENTRANCE DOOR LOCK WITH A ZINC NOT STEEL LATCH. THEY HAVE UPDATED LATCH AS THE ZINC ONE WEARS AND CAUSES THE LO… Look up ODI 11300826 at NHTSA ↗ ODI 11302531 · 28,000 mi WE WERE STOPPED AT A GAS STATION TO FILL UP..WE HAD STEPPED OUT OF THE MOTORHOME TO BEGIN FILLING...MY HUSBAND DECIDED WE NEEDED TO PULL FORWARD...WHEN I ATTEMPTED TO ENTER THE MOTORHOME...THE DOOR WOULD NOT OPEN. FORTUNATELY, WE, SENIOR CITIZENS, CLIMBED THROUGH AN UNLOCKED WINDOW NEAR THE DRIVERS SEAT AND WITH THE HELP OF A KIND PERSON ON THE OUTSIDE, WE WERE ABLE TO OPEN THE DOOR AFTER ABOUT AN HOUR OF WORKING ON IT. THE ENTRY DOOR LOCKSET FAILED LOCKING US OUR OF OUR MOTORHOME. THE PLUNGER WAS MADE OF POT METAL AND FAILED/BROKE IN HALF, … Look up ODI 11302531 at NHTSA ↗
Unknown Or Other	Too few reports for a range	25,000 mi	1 (sparse)	ODI 11180608 · 25,000 mi THE FRONT WINDSHIELD CRACKS ON THE 2014- 2015 AXIS AND VEGAS MOTORHOMES THOR REPLACE THE FIRST ONE BUT NOW WILL NOT THEY HAVE CHANGE THE WINDSHIELD ON THE 2016 AND NEW TO CURE THE PROBLEM BUT WILL NOT FIX THE PROBLEM ON THE OLDER ONES SO THEY KNOW THEY HAVE HAD A DESIGN PROBLEM IF YOU GO TO THE INTER NET THERE ARE MANY AXIS AND VEGAS OWNERS THAT HAVE THE SAME PROBLEM ALSO THIS IS A MAJOR PROBLEM IF YOU LOOK IN TO THIS ALL YOU HAVE TO DO IS CHECK HOW MANY WINDSHIELD THOR REPLACE UNDER WARRANTY FROM THERE RECORD THE MOTOR HOME WAS PARK FACING… Look up ODI 11180608 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	Too few reports for a range	2,000 mi	1 (sparse)	ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗
Service Brakes	Too few reports for a range	2,000 mi	1 (sparse)	ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	1	None	ODI 11643085 The left front fender skirt came off while driving at highway speeds. This is a piece of exterior trim. This could create a road hazard for others, increasing the risk of a crash. Look up ODI 11643085 at NHTSA ↗
2025-03	0	25V171000	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	2	None	ODI 11676960 We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wan… Look up ODI 11676960 at NHTSA ↗ ODI 11673149 The drivers seat is 3-6 inches to the right of the steering wheel causing hard steering/handling at times (curves). No accidents involved. Our first long drive with this vehicle. The issue does not sound like a big deal but the drivability is definitely a problem. In my opinion. Look up ODI 11673149 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 3 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	2	2	3
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	3	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Visibility/Wiper	Structure:Body	Unknown Or Other	Steering	Suspension	Forward Collision Avoidance: Automatic Emergency Braking	Seats	Service Brakes
Visibility/Wiper	—	0	0	0	0	0	0	0
Structure:Body	0	—	0	0	0	0	0	0
Unknown Or Other	0	0	—	0	1 ODI 11426697 Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out. Look up ODI 11426697 at NHTSA ↗	0	0	0
Steering	0	0	0	—	0	0	1 ODI 11673149 The drivers seat is 3-6 inches to the right of the steering wheel causing hard steering/handling at times (curves). No accidents involved. Our first long drive with this vehicle. The issue does not sound like a big deal but the drivability is definitely a problem. In my opinion. Look up ODI 11673149 at NHTSA ↗	0
Suspension	0	0	1 ODI 11426697 Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out. Look up ODI 11426697 at NHTSA ↗	0	—	0	0	0
Forward Collision Avoidance: Automatic Emergency Braking	0	0	0	0	0	—	0	1 ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗
Seats	0	0	0	1 ODI 11673149 The drivers seat is 3-6 inches to the right of the steering wheel causing hard steering/handling at times (curves). No accidents involved. Our first long drive with this vehicle. The issue does not sound like a big deal but the drivability is definitely a problem. In my opinion. Look up ODI 11673149 at NHTSA ↗	0	0	—	0
Service Brakes	0	0	0	0	0	1 ODI 11415429 · 2,000 mi THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS. Look up ODI 11415429 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Battery drain and no-start mentions

1 mentions · 5.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11112278

AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.)

Look up ODI 11112278 at NHTSA ↗

Matching rule